Cs PSPC Beon PTT Group Communications User Manual English

User’s Manual
14221-7100-2010
Rev. R, September 2022
BeOn®
Group Communications Services
Android™ Client 14004-0155-01
iOS™ Client 14004-0156-01
Windows® Client (BWC) 14004-0100-01
14221-7100-2010, Rev. R
MANUAL REVISION HISTORY

REV DATE REASON FOR CHANGE
- Mar/12 Initial Release.
A Mar/13 Updated for R3A release of software.
B Apr/13 Updated for R4A release of software.
C Aug/13 Updated for R4B release of software.
D Jan/14 Updated for R4C release of Android application. Added iOS and Windows clients.
E Mar/14 Updated Encryption section.
Added information about using covert Bluetooth microphone. Added Appendix A and Appendix
F Nov/14
B. Updated for BWC release R2A, Android release R4F, and iOS release 1.0.5.
G Mar/15 Updated for BWC release R2B, Android release R4G, and iOS release 2.0.6.
H Apr/15 Updated Android installation instructions to include Google Play™.
J Aug/15 Updated for BWC release R2D, Android release R4J, and iOS release 3.0.1.
K Jun/16 Added troubleshooting information. Added Airlink Encryption section.
L Aug/18 Added Bluetooth Speaker Mic 12082-0800-02, other minor corrections/additions throughout.
M Feb/19 Updated Section 3.4, installation instructions, and screen captures.
N Aug/20 Updated Section 3.2, updated Android screen captures, and rebranded for L3Harris.
P Apr/21 Minor update to Section 5.7.3.
R Sep/22 Updated Section 6.3.12.
CREDITS
L3Harris, Harris, BeOn, and VIDA are registered trademarks of L3Harris Technologies.
Windows is a registered trademark of Microsoft Corporation.
Winzip is a registered trademark of Winzip Computing, Inc.
Google is a registered trademark of Google Inc. Android, Google Maps, Google Earth, Google Play, and Gmail are
trademarks of Google Inc.
Oracle and Java are registered trademarks of Oracle and/or its affiliates.
Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
Apple, iTunes, iPhone, and iPad are registered trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
All other brand and product names are trademarks, registered trademarks, or service marks of their respective
owners.
NOTICE!
The material contained herein is subject to U.S. export approval. No export or re-export is permitted without written
approval from the U.S. Government. Rated: EAR99; in accordance with U.S. Dept. of Commerce regulations
15CFR774, Export Administration Regulations.
Information and descriptions contained herein are the property of L3Harris Technologies. Such information and descriptions may not be copied
or reproduced by any means or disseminated or distributed without the express prior written permission of L3Harris Technologies, PSPC
Business, 221 Jefferson Ridge Parkway, Lynchburg, VA 24501.
Repairs to this equipment should be made only by an authorized service technician or facility designated by the supplier. Any repairs, alterations
or substitutions of recommended parts made by the user to this equipment not approved by the manufacturer could void the user's authority to
operate the equipment in addition to the manufacturer's warranty.
This manual is published by L3Harris Technologies without any warranty. Improvements and changes to this manual necessitated by
typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by L3Harris
Technologies at any time and without notice. Such changes will be incorporated into new editions of this manual. No part of this manual may
be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose,
without the express written permission of L3Harris Technologies.
Copyright © 2012-2016, 2018-2022, L3Harris Technologies.
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TABLE OF CONTENTS
Page
1. SAFETY SYMBOL CONVENTION .......................................................................................... 9
2. INTRODUCTION .................................................................................................................... 10
2.1 BEON DESCRIPTION ................................................................................................. 10
2.2 SUPPORTED FEATURES .......................................................................................... 11
2.3 ICONS ......................................................................................................................... 12
3. INSTALLATION PROCEDURES ........................................................................................... 16
3.1 BEON ANDROID APPLICATION ................................................................................ 16
3.1.1 Google Play Store ............................................................................................ 16
3.1.2 Email Delivery .................................................................................................. 16
3.1.3 BeOn Installer Application ................................................................................ 16
3.1.4 BeOn Application Sideloading Installation ....................................................... 17
3.1.5 Open the Android BeOn App ........................................................................... 18
3.1.6 Manually Import Contact List............................................................................ 19
3.2 BEON IOS CLIENT ...................................................................................................... 20
3.2.1 Installation ........................................................................................................ 20
3.2.2 Open the iOS BeOn App .................................................................................. 20
3.3 BEON WINDOWS CLIENT (BWC) .............................................................................. 21
3.3.1 Installation ........................................................................................................ 21
3.4 LICENSE SERVER ...................................................................................................... 27
4. ANDROID CLIENT ................................................................................................................. 28
4.1 START UP AND SIGN IN PROCEDURES .................................................................. 28
4.1.1 Registration and Provisioning .......................................................................... 29
4.1.2 Device Controls ................................................................................................ 29
4.1.3 Phone and PTT Call Interoperability ................................................................ 29
4.2 ALERT TONES ............................................................................................................ 30
4.3 BLUETOOTH OPERATION ......................................................................................... 31
4.3.1 Configuration .................................................................................................... 32
4.3.2 Covert Operation .............................................................................................. 34
4.4 USER INTERFACE...................................................................................................... 35
4.4.1 Main Display..................................................................................................... 35
4.4.2 Status Bar ........................................................................................................ 36
4.4.3 Adjust Volume .................................................................................................. 36
4.4.4 Home................................................................................................................ 36
4.4.5 Groups ............................................................................................................. 40
4.4.6 Contacts ........................................................................................................... 41
4.4.7 History Tab ....................................................................................................... 44
4.4.8 Profiles ............................................................................................................. 45
4.4.9 Settings ............................................................................................................ 46
4.5 USING THE SOFTWARE ............................................................................................ 49
4.5.1 Group Calls ...................................................................................................... 49
4.5.2 Individual Calls ................................................................................................. 49
4.5.3 Ignore a Call ..................................................................................................... 50
4.5.4 Conversations .................................................................................................. 50
4.5.5 Sending a Text Message ................................................................................. 51
4.5.6 Receiving a Text Message ............................................................................... 51
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4.5.7 Presence ........................................................................................................... 52
4.5.8 Scanning ...........................................................................................................52
4.5.9 Distress .............................................................................................................53
4.5.10 Initiating a Distress ...........................................................................................54
4.5.11 Clearing a Distress ...........................................................................................54
4.6 ENCRYPTION ..............................................................................................................55
4.6.1 Voice Encryption ...............................................................................................55
4.6.2 Airlink Encryption ..............................................................................................60
5. IOS CLIENT ............................................................................................................................61
5.1 START UP AND SIGN IN PROCEDURES...................................................................61
5.1.1 Registration and Provisioning ...........................................................................62
5.1.2 Phone and PTT Call Interoperability .................................................................62
5.2 ALERT TONES .............................................................................................................63
5.3 BLUETOOTH OPERATION .........................................................................................64
5.3.1 Pairing the RSM Using iOS Settings.................................................................65
5.3.2 Configure BeOn ................................................................................................65
5.4 SETTINGS ....................................................................................................................66
5.5 USER INTERFACE ......................................................................................................67
5.5.1 Main Display .....................................................................................................67
5.5.2 Status Bar .........................................................................................................69
5.5.3 Adjust Volume ...................................................................................................70
5.5.4 Home ................................................................................................................70
5.5.5 Geographic Mapping ........................................................................................70
5.5.6 Groups ..............................................................................................................74
5.5.7 Contacts ............................................................................................................76
5.5.8 History ...............................................................................................................77
5.5.9 Profiles ..............................................................................................................79
5.5.10 Preferences ......................................................................................................80
5.6 USING THE SOFTWARE .............................................................................................82
5.6.1 Group Calls .......................................................................................................82
5.6.2 Individual Calls ..................................................................................................83
5.6.3 Ignore a Call .....................................................................................................84
5.6.4 Conversations ...................................................................................................84
5.6.5 Sending an Individual Text Message ................................................................84
5.6.6 Sending a Text Message to a Group ................................................................84
5.6.7 Receiving a Message .......................................................................................84
5.6.8 Presence ...........................................................................................................85
5.6.9 Scanning ...........................................................................................................85
5.6.10 Distress .............................................................................................................86
5.6.11 Initiate a Distress ..............................................................................................87
5.6.12 Clear a Distress ................................................................................................87
5.7 ENCRYPTION ..............................................................................................................88
5.7.1 Encryption Overview .........................................................................................88
5.7.2 Configuring System for Encryption ...................................................................88
5.7.3 Airlink Encryption ..............................................................................................94
6. BEON WINDOWS CLIENT (BWC) .........................................................................................96
6.1 START THE BWC ........................................................................................................96
6.2 USER INTERFACE ...................................................................................................... 97
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6.2.1 Status Bar ........................................................................................................ 98
6.2.2 Calls Tab ........................................................................................................ 102
6.2.3 Map Tab ......................................................................................................... 105
6.2.4 Groups Tab .................................................................................................... 109
6.2.5 Contacts Tab .................................................................................................. 110
6.2.6 History Tab ..................................................................................................... 111
6.2.7 Text Tab ......................................................................................................... 112
6.3 USING THE SOFTWARE .......................................................................................... 113
6.3.1 Group Calls .................................................................................................... 113
6.3.2 Individual Calls ............................................................................................... 113
6.3.3 PTT Notifications ............................................................................................ 114
6.3.4 Conversations ................................................................................................ 115
6.3.5 Ignore a Call ................................................................................................... 116
6.3.6 Sending a Text Message ............................................................................... 116
6.3.7 Receiving a Message ..................................................................................... 116
6.3.8 Presence ........................................................................................................ 116
6.3.9 Scanning ........................................................................................................ 117
6.3.10 Distress .......................................................................................................... 118
6.3.11 Initiating a Distress ......................................................................................... 119
6.3.12 Clearing a Distress ......................................................................................... 119
6.4 ENCRYPTION ........................................................................................................... 120
6.4.1 Encryption Overview ...................................................................................... 120
6.4.2 Configuring System for Encryption................................................................. 120
6.4.3 Manual Key Loading ...................................................................................... 121
6.4.4 OTAR ............................................................................................................. 122
7. PATCH AND SIMULSELECT CALLS ................................................................................. 123
7.1 SIMULSELECT FEATURE ........................................................................................ 123
7.1.1 SimulSelect ICall ............................................................................................ 123
7.1.2 SimulSelect Group Call .................................................................................. 123
7.1.3 BeOn Device Originated Group Calls ............................................................ 123
7.2 PATCH FEATURE ..................................................................................................... 124
7.2.1 Outgoing Call to a Patch ................................................................................ 124
7.2.2 Incoming Patch Calls ..................................................................................... 124
7.2.3 Talk Back Timer ............................................................................................. 124
7.3 PATCH/SIMULSELECT DISTRESS .......................................................................... 124
8. ERROR MESSAGES ........................................................................................................... 125
9. TECHNICAL ASSISTANCE ................................................................................................. 127
APPENDIX A OPTIMIZING BATTERY LIFE .......................................................................... 128
APPENDIX B VOICE ENCRYPTION IN BEON ...................................................................... 129
APPENDIX C MAPPING FAQ ................................................................................................ 137
APPENDIX D ABBREVIATIONS AND ACRONYMS ............................................................. 145
APPENDIX E TROUBLESHOOTING ..................................................................................... 146
FIGURES
Figure 3-1: BeOn PTT on Google Play Store ................................................................................ 16
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Figure 3-2: Permissions for BeOn Android Application .................................................................. 18
Figure 3-3: Setup: Specify Username and Password ....................................................................25
Figure 3-4: Setup: Network Settings ..............................................................................................26
Figure 3-5: Setup: Location ............................................................................................................26
Figure 3-6: Verify Client Configuration ...........................................................................................26
Figure 4-1: PIN Entry Screen .........................................................................................................28
Figure 4-2: BeOn Application Login ...............................................................................................28
Figure 4-3: Alert Tones ..................................................................................................................31
Figure 4-4: BeOn Sample User Interface .......................................................................................35
Figure 4-5: Home Tab ....................................................................................................................36
Figure 4-6: Access the Layer and Asset Menu ..............................................................................37
Figure 4-7: Normal Call Indication .................................................................................................38
Figure 4-8: Distress Call Indication ................................................................................................38
Figure 4-9: Groups Tab ..................................................................................................................40
Figure 4-10: Group Context Menu .................................................................................................40
Figure 4-11: Group Members .........................................................................................................41
Figure 4-12: Contacts Tab .............................................................................................................41
Figure 4-13: Contacts Context Menu .............................................................................................43
Figure 4-14: History Tab ................................................................................................................44
Figure 4-15: Profiles Tab ...............................................................................................................45
Figure 4-16: Network Settings .......................................................................................................46
Figure 4-17: Incoming Individual Call .............................................................................................50
Figure 4-18: Conversations ............................................................................................................50
Figure 4-19: Enter Password .........................................................................................................57
Figure 4-20: Enter AES Key ...........................................................................................................57
Figure 4-21: KMF Registration Retry Timer ...................................................................................57
Figure 4-22: Successful Encryption with Lock Icons ......................................................................58
Figure 4-23: Confirmation of Loaded Encryption Keys ..................................................................58
Figure 4-24: Enter Password .........................................................................................................59
Figure 5-1: PIN Entry Screen .........................................................................................................61
Figure 5-2: BeOn Application Login ...............................................................................................61
Figure 5-3: Alert Tones ..................................................................................................................64
Figure 5-4: iPhone Home Screen ..................................................................................................67
Figure 5-5: iPad Home Screen ......................................................................................................68
Figure 5-6: Audio Option ................................................................................................................69
Figure 5-7: Status Bar - iPhone .....................................................................................................69
Figure 5-8: Status Bar - iPad .........................................................................................................69
Figure 5-9: Home Screen - iPad ....................................................................................................70
Figure 5-10: Home Screen - iPhone ..............................................................................................70
Figure 5-11: Layer and Asset Menu - iPhone ................................................................................71
Figure 5-12: Layers Menu - iPad ...................................................................................................72
Figure 5-13: Normal Call Indication ...............................................................................................73
Figure 5-14: Distress Call Indication ..............................................................................................73
Figure 5-15: Map Contacts ............................................................................................................73
Figure 5-16: Map Groups ...............................................................................................................73
Figure 5-17: Groups .......................................................................................................................74
Figure 5-18: Group Context Menu .................................................................................................74
Figure 5-19: Groups .......................................................................................................................75
Figure 5-20: Group Context Menus ...............................................................................................75
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Figure 5-21: Contacts - iPad ......................................................................................................... 76
Figure 5-22: Contacts - iPhone ..................................................................................................... 76
Figure 5-23: Contacts Context Menu ............................................................................................ 77
Figure 5-24: History and Call Details - iPhone .............................................................................. 78
Figure 5-25: History and Call Details - iPad .................................................................................. 78
Figure 5-26: Profiles - iPad ........................................................................................................... 79
Figure 5-27: Profiles - iPhone ....................................................................................................... 79
Figure 5-28: Preferences - iPhone ................................................................................................ 80
Figure 5-29: Preferences - iPad .................................................................................................... 80
Figure 5-30: Incoming Individual Call ............................................................................................ 83
Figure 5-31: Load Keys from Email ............................................................................................... 92
Figure 5-32: Load Keys from Web Site ......................................................................................... 93
Figure 6-1: BWC Login .................................................................................................................. 96
Figure 6-2: Registration Progress ................................................................................................. 96
Figure 6-3: Sample Main Display .................................................................................................. 97
Figure 6-4: Status Bar ................................................................................................................... 98
Figure 6-5: Distress Status ............................................................................................................ 98
Figure 6-6: Text Status .................................................................................................................. 99
Figure 6-7: Edit Settings .............................................................................................................. 100
Figure 6-8: Calls Tab ................................................................................................................... 103
Figure 6-9: Calls Tab: ICall ......................................................................................................... 104
Figure 6-10: Calls Tab: Groups ................................................................................................... 104
Figure 6-11: Calls Tab: Profile .................................................................................................... 105
Figure 6-12: Map Tab Context Menu .......................................................................................... 106
Figure 6-13: Current User Context Menu .................................................................................... 106
Figure 6-14: Mapped User Details Dialog ................................................................................... 106
Figure 6-15: Mapped User Context Menu ................................................................................... 107
Figure 6-16: New Pin .................................................................................................................. 107
Figure 6-17: Pin Context Menu ................................................................................................... 107
Figure 6-18: Mapped Items ......................................................................................................... 108
Figure 6-19: Mapped Items Context Menu .................................................................................. 108
Figure 6-20: Normal Call Indication ............................................................................................. 108
Figure 6-21: Distress Call Indication ........................................................................................... 108
Figure 6-22: Groups Tab ............................................................................................................. 109
Figure 6-23: Contacts Tab .......................................................................................................... 110
Figure 6-24: History Tab ............................................................................................................. 111
Figure 6-25: Call Details .............................................................................................................. 112
Figure 6-26: BWC Text Tab ........................................................................................................ 112
Figure 6-27: Conversations ......................................................................................................... 115
Figure 6-28: Calls Tab during Distress ........................................................................................ 119
Figure 6-29: Select Key File ........................................................................................................ 121
Figure B-1: Key ID Range Settings in UAS ................................................................................. 129
Figure B-2: Voice End User Settings in UAS .............................................................................. 129
Figure B-3: Subscriber Unit Settings in UAS ............................................................................... 130
Figure B-4: Crypto Officer Settings in UAS ................................................................................. 130
Figure B-5: KMF Settings in UAS ................................................................................................ 131
Figure B-6: Admin Class Settings for Crypto Officer in UAS ....................................................... 131
Figure B-7: KMF Settings in UAS ................................................................................................ 131
Figure B-8: Crypto Net Settings in UAS ...................................................................................... 132
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Figure B-9: Talk Group and End User Settings in a Crypto Net ..................................................132
Figure B-10: Warm Start Operation in UAS .................................................................................133
Figure B-11: Event Log in Network KMF Management Console .................................................133
Figure B-12: Task View Tab in Network KMF Management Console ..........................................134
Figure B-13: End Users Tab in Network KMF Management Console .........................................134
Figure B-14: Binding Report in Network KMF Management Console ..........................................135
Figure B-15: OTAR Value for End Users in Network KMF Management Console ......................135
Figure B-16: Exporting UKEK File in Network KMF Management Console .................................135
TABLES
Table 2-1: BeOn Features that can be Enabled/Disabled .............................................................11
Table 2-2: Icons .............................................................................................................................12
Table 4-1: BeOn Alert Tones .........................................................................................................30
Table 4-2: Tone Frequencies and Durations .................................................................................30
Table 5-1: BeOn Alert Tones .........................................................................................................63
Table 5-2: Tone Frequencies and Durations .................................................................................64
Table D-1: Abbreviations and Acronyms .....................................................................................145
L3Harris Technologies, Public Safety and Professional Communications (PSPC) Business continually
evaluates its technical publications for completeness, technical accuracy, and organization. You can
assist in this process by submitting your comments and suggestions to the following:
L3Harris Technologies, Inc. fax your comments to: 1-434-455-6851
PSPC Business or
Technical Publications e-mail us at: PSPC_techpubs@l3harris.com
221 Jefferson Ridge Parkway
Lynchburg, VA 24501
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1. SAFETY SYMBOL CONVENTION

The following conventions are used throughout this manual to alert the user to general safety
precautions that must be observed during all phases of operation, service, and repair of this
product. Failure to comply with these precautions or with specific warnings elsewhere in this
manual violates safety standards of design, manufacture, and intended use of the product.
L3Harris assumes no liability for the customer’s failure to comply with these standards.
The WARNING symbol calls attention to a procedure, practice, or the like,

which, if not correctly performed or adhered to, could result in personal
injury. Do not proceed beyond a WARNING symbol until the conditions
WARNING identified are fully understood or met.
The CAUTION symbol calls attention to an operating procedure, practice, or the

like, which, if not performed correctly or adhered to, could result in a risk of
danger, damage to the equipment, or severely degrade the equipment
CAUTION performance.
The NOTE symbol calls attention to supplemental information, which may

improve system performance or clarify a process or procedure.
NOTE
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2. INTRODUCTION
2.1 BEON DESCRIPTION
The BeOn® solution is a Voice over IP (VoIP) based, Push-to-Talk (PTT) communications system
operating over public or private wireless networks. The solution extends traditional Land Mobile
Radio (LMR) services onto the broadband capable third generation (3G) and 4G/LTE cellular
networks. This includes the ability to provide highly integrated interoperability services between
BeOn users on the cellular network and users of traditional LMR networks. L3Harris’ VIDA® IP
core network switching technology is the foundation for the BeOn application infrastructure. As a
result, the application and product suite provide many advanced features not found in competing
technologies and provide internetworking of those services between public and private
communications networks.
BeOn is available on Android™, Windows® PC, and iOS™ platforms and supports managed group
and push-to-talk communications utilizing most consumer smart phones. All platforms support
geographic mapping and utilize Google® Mapping data. The application identifies BeOn users
who are talkgroup members of the LMR system and forwards transmissions to their BeOn device.
Using a PTT function on the BeOn device, the application receives and sends transmissions to
the server. The BeOn server can handle thousands of users and recognizes logical talkgroups
established in the digital radio system, allowing designated users to communicate over managed
channels, much like a traditional digital radio.
The BeOn Windows Client (BWC) allows any administrator to listen to LMR traffic from a PC at a
desk, or in a command and control vehicle, as well as talk to BeOn and P25 radio users in the
field. The administrator can participate in PTT traffic and view the location and presence state of
users on a map.
L3Harris is unable to and cannot guarantee either the extent or consistency of

the wireless coverage and communications of a cellular commercial carrier’s
network or other third-party network, nor can L3Harris guarantee the quality of
the data service provided. Given the dependency on commercial cellular and
NOTE third-party networks, the operation of the BeOn solution, including location
information, is not intended for mission critical communications but rather for
administrative and other communications.
The following products are covered in this manual:

• Android Client 14004-0155-01
• iOS Client 14004-0156-01
• Windows Client (BWC) 14004-0100-01
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2.2 SUPPORTED FEATURES

Features are enabled or disabled at the UAS on a user-by-user basis. Changes are reflected in
the BeOn interface after the next provisioning.
Table 2-1 lists the features that can be disabled, and how disabling affects the user interface.
Table 2-1: BeOn Features that can be Enabled/Disabled
FEATURE WHEN DISABLED
PTT Receive No visible changes; incoming audio is not processed or heard.
PTT Transmit Menu choices to set “Next call” are hidden. Call status area is grayed.
Presence/Location Options to get group member lists are hidden.
Mapping Map tab is hidden.
AES Voice Encryption Loading of keys is disabled.
Airlink Encryption All communications between BeOn client and server can be encrypted.
Text Messaging Options to send and reply to text messages are hidden.
The following features are supported by the BeOn application:

FEATURE DESCRIPTION
P25 scanning Ability to enable/disable scanning.
Group Calls Make calls to P25 talk groups.
• Make calls to individual VIDA users.
Individual Calls
• Manual Entry (ability to call VIDA users by entering IDs manually).
Distress Calls Initiate group distresses and place distress calls.
• Modem connection; ability to use the phone’s modem to make IP-based
communications.
• VIDA User Registration - register and deregister a user with or without
Mobility Support
authentication.
• Roaming - support for maintaining the BeOn data connection between
sites.
Band Optimization 3G and 4G/LTE Cellular.
Call Ignore Ability to ignore group or individual calls.
Multiple device/phone
Mapping of PTT and distress keys on various devices.
support
• Self presence - set your own presence.
Presence
• Group member presence - retrieve the presence of group members.
GPS Location Obtaining location of group members.
Conversations Groupings of group and individual calls.
Event History Allows review of prior calls, text messages, and distress events.
Storage of Call Audio Calls are recorded for later review.
Supports the L3Harris Covert Bluetooth microphone (12082-0685-01) in
Bluetooth® support
Android only.
Circuit Switch Call
Seamless interoperability with ordinary circuit switch calls.
Interoperability
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FEATURE DESCRIPTION
Patch/SimulSelect
Supports console-initiated patch calls and console-initiated SimulSelect calls.
Support
Contact Management BeOn contacts allow users to maintain individual aliases for BeOn users.
License File Contains assignment server/user ID and APN connection information.
Individual Text
Send Text Messages to selected groups and individuals.
Messaging
Geographic Mapping
See Sections 4.4.4.1 and 5.5.5.
Support
Real-Time Presence
The ability to track presence and location of users in the system.
Location
Announcement Group Dispatch-originated calls which span a select number of groups as configured
Calls by the administrator.
P25 Encryption Supports 256-bit Advanced Encryption Standard (AES).
Airlink encryption is enabled at the LAS. When enabled, a DTLS connection
Airlink Encryption must be established for the phone to successfully connect to the LAP. If the
connection is lost, the client will not try to connect with an unencrypted link.
User ID Support BeOn clients support 10 million user IDs.
Contact List
BeOn clients support Contact List Provisioning from the UAS via the LAP.
Provisioning
2.3 ICONS
Table 2-2 describes the icons displayed by the BeOn clients.
Table 2-2: Icons
ICON DESCRIPTION
Android and iOS: Colorful logo indicates the BeOn application is registered with
the system.
Android and iOS: Non-colorful logo indicates the BeOn application is not
registered with the system.
Android and iOS: Indicates that the airlink is encrypted.
BWC: Colorful icon indicates the BeOn application is registered with the system.
BWC: Non-colorful icon indicates the BeOn application is not registered with the
system.
iPad: Displays the Contacts action menu.
iOS: Displays the menu.
iOS: Sign out of the BeOn applications.
iOS: Opens Lock Menu. Allows you to enter a PIN.
iOS: Opens Preferences Menu.

iOS: Opens Audio Options menu.
Android: Opens Volume Control.
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ICON DESCRIPTION
iOS: Displays License Agreement, application details, and copyright information.
iOS: Delete Contact or History entry.
Talk Group.
Selected Talk Group.
Conversation of a Talk Group.
Talk Group Communication Failure.

In the Status Bar of the display, indicates Talk Group in distress. On the Groups
tab, indicates the group on which a distress will be declared (non-supervisor). On
Android and BWC, also opens distress Status dialog.
Indicates the group on which a distress will be declared (supervisor).
Conversation of a Talk Group in distress.
Individual Call.
Conversation of an Individual Call.
Individual Call Communication Failure.
Console-initiated Patch Call.
Console-initiated Patch Call in distress.
Console-initiated SimulSelect Group Call.
Console-initiated SimulSelect Individual Call.
Android: Receiving GPS Signal.
Android: GPS not available, unmapped contacts on a map.
BWC and iOS: Scanning; click to stop scanning.
BWC and iOS: Not Scanning; click to start scanning.
Android and iOS: Profile and Profile list.
Android: Selected Profile.
iOS: Selected Profile.
Talk Group with Scan Priority 1 (Non-Supervisor).
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ICON DESCRIPTION
Talk Group with Scan Priority 1 (Supervisor).
Presence Icon: Available.
Presence Icon: Silent/muted.
Presence Icon: Busy (in circuit switch/phone call).
Presence Icon: Unavailable.
Android and BWC: Presence Icon for LMR radios - Available (GPS current).
Android and BWC: Presence Icon for LMR radios - Silent/muted (GPS current).
Android and BWC: Presence Icon for LMR radios - Available (GPS out of date).
Android and BWC: Presence Icon for LMR radios - Silent/muted (GPS out of
date).
Home/Map Tab.
Group List.
Contact List Management.
Event History.
Encrypted Group with key loaded.
Encrypted Group with key NOT loaded.
Android and BWC: Declares distress.
iPhone®: Declares distress.

iPad®: Declares distress.
Blue radio waves - Indicates a normal call on the map.
Red radio waves - Indicates a distress call on the map.
iOS: Display Map Screen.
Android and iOS: Displays the Street view of the map.
Android and iOS: Displays the Hybrid view of the map.
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ICON DESCRIPTION
Android and iOS: Displays the Satellite view of the map.
Android and iOS: Displays the Physical view of the map.
iOS: Unmapped Contacts and Show/Hide Users.
Android and iOS: On the map, adjust zoom level to display all members of
the group; reverts to default zoom level with self at the center of the map.
Android and iOS: Map Contacts.
Android and iOS: Map Group.

Android: Free-form Map Navigation is disabled; map will zoom to group or self
whenever a presence or location update occurs.
Android: Free-form Map Navigation is enabled; user can pan and zoom freely.
Ignore incoming call.
BWC: Opens the Edit Settings dialog.

BWC: Opens Text Message Status dialog, Text Message tab, and send
group/individual text dialog.
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3. INSTALLATION PROCEDURES
3.1 BEON ANDROID APPLICATION
There are three methods to get the BeOn application onto the Android device for installation:
• Google Play™ Store
• Email delivery
• BeOn Installer Application (e.g., local website download)
3.1.1 Google Play Store

1. The BeOn Android app is available on the Google Play Store under the title “BeOn PTT.”
Figure 3-1: BeOn PTT on Google Play Store

2. Tap Install to start the install of the app on the phone. After the install completes, proceed to
Section 3.1.5.
3.1.2 Email Delivery

After receiving the email with the BeOnPTT.apk file attached, follow these steps to install BeOn:
1. Open the email using Gmail™ (the standard email application does not recognize APK files
correctly and only allows saving them to the SD card).
2. Tap Install in the email for the BeOnPTT.apk file.
3.1.3 BeOn Installer Application

Refer to instructions within the BeOn Installation Web Server release notes (14221-7100-8120)
for instructions on how users can be directed to a website to download the app.
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3.1.4 BeOn Application Sideloading Installation

1. Follow the prompts to install the application. If BeOn is already installed, the user is prompted
to replace the existing application. Tap OK to proceed.
2. Tap Install to continue with installation of the application.

3. The application is installed.
4. At the “Application installed” screen, tap Open to run the BeOn PTT application right away, or
tap Done to close the installer and run the PTT application later.
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3.1.5 Open the Android BeOn App

1. When you run BeOn for the first time (or after you have upgraded the application), the
application prompts you to allow the following permissions.
Figure 3-2: Permissions for BeOn Android Application

2. If prompted, tap “Allow” to stop optimizing battery usage.
3. When you run BeOn for the first time (or after you have upgraded the application), accept the
end user license agreement.
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4. If you are running the application for the first time, enter the User ID, WACN, and the IP
address/Port and for LAS 1 as provided by your system administrator. If a second (optional)
LAS is used in the system, enter the User ID, WACN, and the IP address/Port and for LAS 2.
Tap Update. You can access this screen and make changes at any time from the Network
Sign In screen (Figure 4-2).
If the User ID is updated to one that does not match the last successfully
registered User ID, the application will shut down, and the user must restart the
NOTE application.
5. A Device Usage Tutorial screen is displayed. Tap Dismiss to close.
3.1.6 Manually Import Contact List

Import the Contact List into the BeOn Android client using one of the following methods:
• Email message attachment
• Web site download
For both methods, save the attached contact list into the root of the internal SD card or in the
“Download” folder. Start the app (or restart it if already running) and the contact list is saved into
the internal BeOn database. Any contacts which already exist (i.e., have the same user ID) in the
database are overridden.
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3.2 BEON IOS CLIENT

3.2.1 Installation
The BeOn application can be downloaded and installed directly from the Apple App Store, in the
same manner as any other iPhone/iPad application.
In the 3.0.1 release and later, BeOn iOS is delivered as a single application,
supporting encrypted and unencrypted voice. Prior to upgrading from the AES
version of BeOn, uninstall the existing “BeOn AES” application. The following
“BeOn AES” data will be lost:
• Network settings
• Saved Password
• Call History and recorded calls
NOTE
• Text Messages
• Emergency Events
• Contacts
• User Preference settings; e.g., Call Settings
Upgrading from the existing “BeOn PTT” application will preserve user data.
1. Open the Apple App Store.

2. Browse for BeOn. The App name in the Apple App store is “BeOn PTT."
3. Tap GET to download and install the BeOn app. Enter your iTunes password as required.
3.2.2 Open the iOS BeOn App

1. Tap OPEN after the app has installed and select the desired notification option:
2. Read the End-User License Agreement (EULA), scroll all the way down to the end terms, and
tap ACCEPT at the end.
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3. Enter Network Settings starting with your unique User ID and the setup information sent to
you. Do not enter the settings in the examples below:
4. Tap the Test circle to test each of the network connections. The text will turn green showing
“passed.” Tap Save Settings.

Import the Contact List into the BeOn iOS client using one of the following methods:
• Import a Contact List attached to an email message. The email is opened using the built-in
mail application. Select the email attachment and then select Open in BeOn PTT.
• Import a Contact List from a Web site. On the Web site, select the Contact List file and select
Open in “BeOn PTT.”
3.3 BEON WINDOWS CLIENT (BWC)

3.3.1 Installation
Uninstall any previous installation of the BeOn Windows Client before installing
a newer version. Data files are not removed during the uninstall process and
NOTE can be used by the newer version.
The application installation file is named BeOnClient.exe. Depending on the system installation,
this file may be available via CD, URL, or other means. In any case, execute the install program
as you would any other Windows application.
To install the BeOn Windows Client properly, you must have administrative
rights for the PC on which the application is being installed. On Enterprise
machines, this may require the use of third-party application to elevate rights.
On a non-domain machine, Windows will ask if you want to elevate rights, to
NOTE which you should respond “Yes.” You may be prompted to enter your password.
Additionally, for an “All Users” installation, individual users must have access to
write to the %PROGRAMDATA% directory while the application is running.
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1. Once launched, the installer displays the following window:
2. Click Next to continue. The following Window appears:
3. Click I Agree to accept the license agreement. The following window appears:
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4. Select whether to install for all users or the current user. Click Next and the following window
appears:
5. The first three components (the application, Java, and the Start Menu shortcuts) are required.
The Desktop Shortcut is optional. Click Next and the following window appears:
6. By default, the application is installed in the %PROGRAMFILES(x86)%\BeOn\Client

directory when installed for “All Users,” and in the %LOCALAPPDATA%\BeOn\Client
directory when installed for a single user. Changing the installation directory is possible, but
not recommended. Click Install and the following window appears:
7. If there are any errors, they show up in the window. Click Close to complete the installation.
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The directories where data is stored have changed with version R2D. When
upgrading from R2C or earlier to R2D or later, data directories must be manually
moved to preserve user data if desired. If an “only for me” installation was
performed, copy all files from: %PROGRAMDATA%\BeOn\Client to
NOTE %USERPROFILE%\BeOn\Client. Otherwise, if an “all users” installation was
performed, copy all subdirectories from: %USERPROFILE%\BeOn\Client to
%PROGRAMDATA%\BeOn\Client.
8. The BeOn Windows Client is now ready to run and is available in the Start Menu:
9. The BeOn Windows Client can be uninstalled by running the Uninstall BeOn Client
application in the BeOn folder of the Start Menu, or through the “Program and Features” option
of the Windows Control Panel.
10. The BeOn Windows Client uses a couple of directories to store program files and application
data. The application installation directory is:
• %PROGRAMFILES(x86)%\BeOn\Client (for “All Users” installation)
or
• %LOCALAPPDATA%\BeOn\Client (for single user installation)
All third-party software, including the Java SE Runtime Environment, is also installed in this
directory. There are no other third-party applications or frameworks installed outside of this
directory.
The application data directories are:
• %PROGRAMDATA%\BeOn\Client (for “All Users” installation)
• %USERPROFILE%\BeOn\Client (for single user installation)
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The BeOn Windows Client also uses Windows Registry keys to store information about the
installation. This information is used for re-installation and uninstallation. The registry keys for
an “All Users” installation on a 64-bit machine are:
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\BeOn\Client
• HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVers
ion\Uninstall\BeOn
The registry keys for an “All Users” installation on a 32-bit machine are:
• HKEY_LOCAL_MACHINE\SOFTWARE\BeOn\Client
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Be
On
The registry keys for a single user installation (32- or 64-bit machine) are:
• HKEY_CURRENT_USER\Software\BeOn\Client
• HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\BeOn
11. The first time you run the BWC, specify a username and password. Check Remember Me if
you want the application to remember your username and password. This dialog can also be
accessed from the Login dialog (see Figure 6-1) and allows you to create a new user. The
BWC supports multiple users, but only one user may be logged in at a time.
The password must be eight characters or less. If the password is more than
eight characters, you will receive an error stating that “The Password is invalid.”
This password provides “application lock” protection. It is NOT the VIDA
NOTE network password.
Figure 3-3: Setup: Specify Username and Password

12. Enter the User ID, WACN, Password, and the IP address/Port and for the Primary LAS as
provided by your system administrator. If a secondary (optional) LAS is used in the system,
enter the IP address/Port. Click Next. You can change this any time from the Edit Settings
dialog (see Section 6.2.1.5) or from the BeOn Client Login dialog (see Figure 6-1).
Ensure the proper firewall port settings are in place on the IP network to allow
BeOn traffic to pass.
CAUTION
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Figure 3-4: Setup: Network Settings

13. Enter your location information, if known. Click Next.
Figure 3-5: Setup: Location

14. A dialog is displayed allowing you to confirm your configuration information. If everything is
correct, click Finish. If something is incorrect, click Back and make corrections as
necessary.
Figure 3-6: Verify Client Configuration
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To import contacts into the BeOn Windows Client:
1. Click the Load Contacts button on the Contacts tab (see Section 6.2.5).
2. Browse to the contact list file “beonusers.txt.”
3. Click Open.
• When the BeOn Windows Client is started (or restarted), it will detect the “beonusers.txt”
file, read the file line by line, and enter a contact into its database for each user found in
the file. If a contact with the same User ID (i.e., the combination of WACN, Region,
Agency, and User) already exists in the database, the contact is not overwritten. This lets
users customize the appearance of imported contacts.
• After a successful import, the contact list file is deleted and the BeOn Windows Client
continues to start normally. If the import is unsuccessful, the user is notified and the
contacts file left intact. The notification includes the line number of the beonusers.txt file
where the error occurred.
3.4 LICENSE SERVER

When a user registers to the BeOn service for the first time on an iOS, Android, or Windows
device, the BeOn license server allocates a BeOn license to that device. If there are no licenses
available, the user gets a “License exceeded error” message. More licenses must be made
available on the license server. The user can register to the BeOn service on one device at a
time. The user may register on devices on which other users had previously registered and
subsequently deregistered.
If the License Server is down, the user might receive a message stating
“Connection Error.”
NOTE
If a newer (e.g., R3A/R4A) BeOn PTT application registers with an older LAP
version (e.g., R2B/R2C/R2D), a “Connection Error” occurs because the older
NOTE LAP cannot process the newer protocol version presented to it by the UE.
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4. ANDROID CLIENT
4.1 START UP AND SIGN IN PROCEDURES
If a BeOn-enabled smartphone is plugged into a computer via USB and “USB
Connection Mode” is enabled, the BeOn application cannot function. This is due
to the storage required by the BeOn Group Communications application being
NOTE unavailable for use while in “USB Connection Mode.”
1. Start the BeOn application software by tapping the BeOn PTT option from the phone’s main
display. The application proceeds to:
• The Network Sign In screen (Figure 4-2) if Application lock is set to “No Lock” in the
settings menu (see Section 4.4.9).
Or
• The Enter PIN screen (Figure 4-1) if Application lock is set to PIN Lock in the Settings
menu (see Section 4.4.9). There is no limit on login attempts and the user will not be
locked out if the PIN is entered incorrectly. After correctly entering the PIN, the Network
Sign In screen is displayed.
Figure 4-1: PIN Entry Screen Figure 4-2: BeOn Application Login
2. On the Network Sign In screen, tap Network Config if you need to make any changes to the
User ID, WACN, or LAS 1/LAS 2. Tap the “i” icon to display the About screen.
3. Enter your password. Each character of the password is displayed briefly as it is typed.
Contact your System Administrator if you have forgotten your password.
4. Tap Save Password to skip this step in the future. Press Sign In when finished.
5. “Registering” is displayed on the screen during sign in, and “Updating Personality” is displayed
while user information is updated from the system (if applicable).
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4.1.1 Registration and Provisioning

After the user taps Sign In, the following steps are taken by the application:
1. Registration with BeOn Access Server is attempted.
2. Processing of provisioning information is performed (if necessary).
3. Establishment of current scanning parameters is performed.
As the application proceeds with these phases, feedback to the user continues with each step
and access to the underlying main window is prevented until the scanning information has been
received, processed, and displayed where appropriate.
4.1.2 Device Controls

If the BeOn enabled device has a dedicated PTT button, this is can be used for PTT operations.
The volume down button can also be used as the PTT button.
The volume up button can be used to declare a distress.
For a description of all other device controls, refer to the manufacturer’s documentation for your
device.
4.1.3 Phone and PTT Call Interoperability

This feature focuses on ensuring that standard phone calls interoperate with PTT communications
in BeOn in a straightforward way. Some cellular networks support simultaneous voice (standard
phone calls) and data communications (PTT communications), and others do not, so the BeOn
user must be prompted to properly handle standard voice calls as they appear, and PTT
communications must be treated according to the user’s demands.
If standard phone calls and PTT calls can be supported simultaneously, the user can release the
PTT button when a standard phone call arrives. Conversely, if the user is making a standard
phone call, and a PTT call is received, the standard phone call continues uninterrupted and the
PTT call is recorded but not played.
For cells that support simultaneous voice and data:
• If a PTT call is received during an ongoing circuit switched call:
 BeOn does not play any sound unless the call is a distress call; then BeOn plays the
normal distress tone.
 BeOn gives a visual indication as it normally does for an incoming PTT.
 The PTT call is recorded.
 When the circuit switched call is over, the user hears the PTT call if it is still in progress.
 The user can go back and replay the missed PTT call at any time after the circuit switched
call is done.
• If a circuit switch call is received during an ongoing PTT call:
 The PTT call is interrupted once the Phone app is brought to the foreground.
 BeOn continues to record the PTT call but does not play it.
 The user can replay the missed PTT call at any time after the circuit switched call is done.
 If the user ignores or dismisses the circuit switched call, the PTT call continues to play if
it is still in progress.
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Some networks still have cells that do not support simultaneous voice and data; for example,
some EDGE cells:
 The data connection to BeOn is suspended, no information about the PTT call is received,
and BeOn is unaware of the PTT call. Nothing is recorded in the history tab.
BeOn records the portion of the PTT call that occurs after the circuit switched call ends.
 Once the phone switches over to the Phone app, BeOn stops playing and recording the
current PTT call.
 During the circuit switched call, the data connection to BeOn is suspended, no information
about incoming PTT calls is received, and BeOn is unaware of any PTT calls. Nothing is
recorded in the history tab.
4.2 ALERT TONES

Refer to Table 4-1, Table 4-2, and Figure 4-3 for the tones associated with the BeOn application.
Table 4-1: BeOn Alert Tones
NAME DESCRIPTION
1 short low-frequency tone followed by two short high-frequency tones. Indicates the
Call Queued
call is queued and will be granted later.
Call Denied 3 short mid-frequency tones. Indicates the radio is out of coverage or group is active.
Grant 1 short mid-frequency tone. After pressing the PTT button, indicates that it is ok to talk.
1 long low-frequency tone. Notifies the user that their current call has been rejected or
Call Removed
has failed.
3 short high-frequency tones. Sounds when the user receives a distress on a scanned
Incoming Distress
group.
Incoming Call On Selected
2 short low-frequency tones.
Group
Incoming Call On Scanned
2 short high-frequency tones.
Group
Incoming Individual Call 1 long high-frequency tone.
6 short mid-frequency tones. Sounds during encrypted groups/individual calls if no key
No Key Loaded
is loaded.
Table 4-2: Tone Frequencies and Durations

Name Frequency Name Duration
Low 800 Hz Short 50 msec.
Mid 1400 Hz Medium 100 msec.
High 1800 Hz Long 150 msec.
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Duration Indicated in msec

50 50 50
Off
Call Queued
800 Hz
1400 Hz
50 50 50
1800 Hz
Call Denied
50
Grant
150
Call Removed
50 50 50
Incoming Distress Call
50 50
Incoming Call on
Selected Group
50 50
Incoming Call on
Scanned Group
150
Incoming
Individual Call
Figure 4-3: Alert Tones
4.3 BLUETOOTH OPERATION

The BeOn Android app supports use of the L3Harris Covert Bluetooth Microphone (product
number 12082-0684-01) and the L3Harris Bluetooth Speaker Mic (product number 12082-0800-
01). When the phone is paired with one of these microphones, users can transmit and receive
calls using Bluetooth.
Please refer to the L3Harris Covert Bluetooth Microphone User Manual (14221-1600-2040) or the
L3Harris Bluetooth Remote Speaker Mic User Manual (14221-1600-1010) for more information.
Essential operation of the Covert Bluetooth Microphone requires one additional

step beyond the pairing of the microphone in Android Bluetooth settings. The
“Media audio” option in Android Bluetooth settings for the “Harris” pairing must
NOTE NOT be checked. This allows the BeOn app to correctly connect and maintain
the connection to the Covert Bluetooth Microphone.
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4.3.1 Configuration
Perform the following to configure the Android BeOn client to use the Bluetooth Microphone:
1. In the Android settings, enable Bluetooth.
2. Turn the 12082 0684-01 Covert Bluetooth Microphone on and initiate pairing by pressing and
holding the power button until the light blinks blue and red.
To initiate pairing on Bluetooth Speaker Mic 12082-0800-01, power on the speaker mic. If the
mic is not already paired, it automatically enters pairing mode. If it is already paired with a
different device, perform a software reset on the speaker mic (refer to manual 14221-1600-
1010 for more information).
3. Select the “Harris” device from the list once it appears.
4. The light on the Bluetooth Microphone blinks blue when connected to the phone.
5. Tap the gear icon next to the Harris entry.
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6. Make sure the “Media audio” option is NOT checked.
7. In the BeOn PTT app, select Preferences from the application menu and scroll down to the
“Bluetooth Settings” section. Make sure the “Use Bluetooth” option is checked.
8. The 12082 0684-01 Covert Bluetooth Mic shows a steady blue light when connected and
ready to use with BeOn. The 12082-0800-01 Remote Speaker Mic’s LED blinks blue when
connected and ready to use.
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4.3.2 Covert Operation

With BeOn on Android cell phones, users may plug ear buds with a built-in wired microphone into
the phone and use the covert device as a PTT and emergency remote control. Users appear to
be listening to music or participating in a phone call but are in full communications with their
talkgroup.
For covert operation:
1. From the BeOn main menu, select Bluetooth Audio. This option is only available if Bluetooth
is enabled on the phone and a Covert Bluetooth microphone is paired with the phone.
2. One of the following screens is displayed:
• Bluetooth Audio is always available and allows incoming audio to be played by the covert
microphone.
• Covert operation can be achieved by choosing the Wired Headset option. This option is
available if a wired headset is plugged into the phone. When selected, audio is sent to the
headset/ear buds that are plugged into the phone, and outgoing calls are captured by the
ear bud microphone if present.
• If no wired headset is plugged into the phone, Phone Speaker is available. When
selected, audio is played out of the phone’s external speaker.
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4.4 USER INTERFACE

4.4.1 Main Display
Figure 4-4 is a sample Android BeOn display. The top of the display hosts the distress button,
the BeOn logo (registration status), and presence button. A colorful BeOn logo indicates the
application is registered with the system; a non-colorful logo indicates the application is not
registered with the system. The bottom of the display hosts the Status Bar (see Section 4.4.2 for
more information).
The BeOn application features a tabbed user interface that allows users to quickly access key
features:
• The Home tab is displayed when the application starts and hosts the map (see Section 4.4.4).
• The Groups tab displays the configured talk groups (see Section 4.4.4.1).
• The Contacts screen displays all the contacts in the PTT address book (see Section 4.4.6).
• The History tab lists all incoming and outgoing calls, conversations, text messages, location
(GPS) requests, distress initiations, and distress cancellations (see Section 4.4.7).
• The Profiles tab displays available profiles (see Section 4.4.8).
Figure 4-4: BeOn Sample User Interface
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4.4.2 Status Bar

The bottom of the display, or Status Bar, acts as an on-screen PTT button by default. This can
be changed in the Settings menu (see Section 4.4.9). The Status Bar also displays the group or
user currently selected for the next call when PTT is pressed, as well as the last call transmitted
or received. Adjust the volume by tapping the speaker icon . The encryption lock icon ( )
displays above the speaker icon when the next call target is a group configured for encryption. If
the lock icon has a line through it ( ), the next call target is a group that should be configured for
encryption but has no key present to allow for encrypted communications.
The color of the Status Bar changes based on the current activity:
• Blue background indicates “Idle” mode (i.e., no active call).
• Yellow background indicates outgoing calls.
• Green background indicates incoming calls.
• Red background indicates “distress” mode.
When idle, the left side of the Status bar is a tappable area that displays groups that are in distress.
When distress calls are placed/received and the user is also in distress, the entire call status area
has a red background.
4.4.3 Adjust Volume

1. Tap the speaker icon in the Status Bar.
2. Drag the slider to the desired volume level and tap Close.
4.4.4 Home
The Home tab is displayed when the application starts and hosts
the map. The map defaults to showing members of the currently
selected group on the map. The map is centered on the location
of your device; other members may not be visible on the map.
The following sections describe the mapping feature in detail.
Figure 4-5: Home Tab
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4.4.4.1 Geographic Mapping

BeOn utilizes Google Maps™ as part of its situational awareness capability. There are small
indicators in each corner of the map that provide information or change the map’s focus when
touched:
Lists the watched users that have not provided their location to the system.
Lists the watched users that have provided GPS coordinates and allows for users to
be shown/hidden independently.
Re-zooms the map to allow all users on the map to be within the current viewable area.
Re-zooms the map to make the current user the central focal point.
Enables street view when the user taps and drags this icon to a desired street location;
streets on the map which support this feature are highlighted in blue.
Wherever possible, User IDs are displayed as descriptive alias names if the User ID has a contact
entry. When a VPS (Status Aware) is available in the system, the BeOn client receives information
about the type of equipment an individual is carrying (e.g., BeOn, LMR, etc.). This affects the
displayed icon.
Four map options are available. Select the desired view from the Layer and Assets menu,
accessed by tapping the right-hand tab (see Figure 4-6).
• Streets - displays the default road map view.
• Hybrid - displays a mixture of normal and satellite views.
• Satellite - displays Google Earth™ satellite images.
• Physical - displays a physical map based on terrain information.
Figure 4-6: Access the Layer and Asset Menu
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4.4.4.2 Call Indications

If the Map is displayed during a call and the person making the call is visible on the map, the
user’s icon has a blinking radio wave icon around it during the entire call. The radio wave is
blue during normal calls and red during distress calls.
Figure 4-7: Normal Call Indication Figure 4-8: Distress Call Indication
4.4.4.3 Smart Location Update

The Smart Location Update feature allows the user to configure time and distance
intervals to settings which could be detrimental to the device’s battery life if values
are used with very short elapsed time or distance between location updates. Each
CAUTION location update requires power from GPS, Wi-Fi, Cell, and other radios.
Maps are updated when notified by the phone that the location has changed. The Smart Location
Update feature allows the user to specify the frequency of location updates sent to the network.
The VNIC presence service provides location updates to subscribers in the same
enterprise/agency. Smart Location Update parameters are configured via the Settings menu (see
Section 4.4.9).
The Time interval, Distance interval, and Maximum update frequency parameters are selectable
even if Smart Location Update is disabled. These parameters are used for normal location
requests for local use. When Smart Location Update is disabled, location updates are only sent
to the network in the following circumstances:
• Initiation of a Group Call, Individual Call, or Distress Call.
• With Text Messages.
• When sending SDS acknowledgements in response to location queries.
• With presence state changes.
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4.4.4.4 Tracking Users and Groups

The BeOn Android application allows the tracking of up to 38 contacts OR a single group with up
to 38 of its registered users.
1. Open the Layer and Assets menu (see Figure 4-6).
2. Select Map Groups or Map Contacts.
• Map Contacts is disabled if no contacts exist.
• If the currently tracked entity is a group and you select Map Contacts, a warning is
displayed. This makes the user aware that the currently tracked group will be removed
from the map. This warning is only displayed once.
• If the currently tracked entity is a contact and you select Map Group, a warning is
displayed. This makes the user aware that the currently tracked content will be removed
from the map. This warning is only displayed once.
3. Check the contacts or group that you want to map (up to 38 contacts OR a single group with
up to 38 of its registered users can be mapped). If no group/contacts are selected, only self
is mapped.
4. Tap OK to map the selected users/group, tap Clear All to clear all selected, or tap Cancel to
close the selection dialog.
4.4.4.5 Hiding/Unhiding Mapped Contacts

1. Tap to display watched users that have provided GPS coordinates and are on the map.
2. Uncheck a contact to hide it on the map. The BeOn device is still subscribed for the contacts
presence and location updates, but the contact is not visible on the map.
3. Check a contact on the list to display it on the map.
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4.4.4.6 Free-Form Map Navigation

A new option on the mapping slider offers the ability to allow for no group or self-centered
orientation of the map. By default, the map will keep the next call group members on the map
within the view of the user, but this new option allows the user to pan and zoom around in the
map freely without snapping back to the group or self view.
There are 2 modes for this option:
Option is disabled; map will zoom to group or self whenever a presence or location
update occurs.
Option is enabled; user can pan and zoom freely.
4.4.5 Groups
Tap the Groups tab to view the configured talk groups. Tapping one
of the group rows selects the talk group. Selecting a new group
updates the Status bar for the next PTT.
Figure 4-9: Groups Tab

Tap and hold on the group row to open a context menu. The
choices allow the BeOn user to see other registered users in the
talk group, send a group text, or review the call history for a talk
group.
Figure 4-10: Group

Context Menu
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• Show Group Members displays the individuals that make up

the group. There is a row entry for each group member showing
the presence icon, member name, supervisor status, and the
VIDA ID.
The title row shows the group name with a count of how many
members are in the group. This is the count of registered
members listed. The list is restricted to no more than
approximately 40 users due to system limitations. The member
details provided is determined by the VNIC.
Figure 4-11: Group

Members
• Send Group Text allows text messaging to groups. See Section 4.5.5.
• Call History displays the call history for that group.
4.4.6 Contacts
The Contacts screen contains one entry for each of the contacts in
the PTT address book. If the list is longer than the screen allows, a
scroll bar appears. The first and last name, VIDA user ID, display
name, and current presence (if applicable) of each contact is
displayed. Refer to Table 2-2 for a description of the icons displayed
for each contact.
Figure 4-12: Contacts

Tab
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4.4.6.1 Add a New Contact

1. While on the Contacts tab, press the phone’s Menu button and tap
New Contact.
2. Enter the contact’s name and the Region, Agency, and User
information.
3. Tap Add Contact.
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4.4.6.2 Delete All Contacts

While on the Contacts tab, press the phone’s Menu button and tap Delete
All Contacts.
4.4.6.3 Contacts Context Menu

Tap and hold anywhere on the contact row to open a context menu.
The user has the following options:
• Next Call: Causes that contact list entry to be selected for an
individual call. This has the same effect as a short tap on the
contact entry on the main contacts list.
• Send Text: Sends a text message to the selected contact.
• Get Presence: Retrieves the current presence state of the
contact. The presence icon, displayed to the left of the first
name, is updated according to the presence state.
• History: Views message history of this contact. Figure 4-13: Contacts
• Modify Contact: After selecting this option, the user can edit Context Menu
the name and/or phone number of the currently selected
contact.
• Delete Contact: Permanently deletes the selected contact after
prompting the user to confirm the delete.
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4.4.7 History Tab

The History tab (Figure 4-14) lists incoming and outgoing calls, conversations, text messages,
location (GPS) requests, distress initiations, and distress cancellations. Up to 200 audio-based
events and up to 250 total events (including text messages, distress initiations/cancellations) can
be stored in the history. After reaching 200, new events will overwrite existing events, starting
with the oldest first.
Tap the playback icon for an event to play back its audio. Tap to stop playback of that
audio. Tap the event to display details for that event; tap and hold an event to display additional
options.
Figure 4-14: History Tab

Tap an event to open the View Call Details window. The information displayed differs depending
on the type of call. Call details can include the speaker, call recipient, call time, and location.
Tap and hold an event to open the context menu. Options available differ depending on the type
of call.
• Next Call: Makes the contact the target for the next PTT.
• Get Presence: Retrieves the current presence state of the contact. An Android notification is
created to inform the user of the resulting presence, and that contact’s presence information
in the Contacts tab is updated with this information.
• Modify Contact: After selecting this option, the user can edit the name and/or VIDA user ID
of the currently selected contact.
• Call History: Displays a list of calls in which the selected user/group is involved.
• Delete: Deletes the selected event.
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4.4.8 Profiles
View available profiles from the Profiles tab. Every BeOn subscriber
has a personality which can contain up to 16 profiles. Profiles allow
the BeOn subscriber to quickly change the organization associations
of the device for different roles, activities, or regional
communications. Each profile can contain up to 16 groups. When a
profile becomes the ‘active’ profile, the device scans all groups
contained in that profile. A check mark indicates the ‘active’ profile.
Only one profile is active at a time.
Each profile is characterized by the following:
• Can contain 0 or 1 Scan Priority 1 (P1) group.
• Can contain 0 or 1 Scan Priority 2 (P2) group. Figure 4-15: Profiles
• Can contain 0 to 16 Scan Priority 3 (P3) groups. Tab
• Distress behavior:
 None - Distresses are not permitted.
 Current Group, User Clears - Distress initiated for self and
on current group, user must clear the distress.
 Current Group - Distress initiated on current group.
 Fixed Group - Distress initiated for self and on fixed group
(set by agency administrator), user must clear the distress.
 Fixed Group - Distress initiated on fixed group (set by agency
administrator).
• Supervisor flag for each group in the profile.
A user can change the ‘selected’ group of an active profile by
choosing a different group to be the Target or ‘Next Call.’ Selecting
an individual contact as ‘Next Call’ does not have any effect on the
active profile.
To view the details of a Profile, tap and hold the Profile row and tap
View Profile. “Supervisor” displayed to the right of the group name
indicates that the user has supervisory privileges for that group.
Supervisor privileges for a group mean that the user can:
• Cancel group distress for that group.
• Preempt calls made by other users with non-supervisory
privileges when initiating a call on that group.
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4.4.9 Settings
To access the Settings Menu, press the phone’s Menu button and tap Preferences.
4.4.9.1 General Settings

• Network sign in automatically.
• Start BeOn on startup.
• Override silent mode: If checked, the user can listen to incoming call audio even when the
phone is in silent mode if the user’s Presence is set to “Available.”
If unchecked (default), when the phone is set to silent or vibrate, then the BeOn user’s
presence is also set to silent. When the phone is unmuted, then the BeOn user’s presence is
restored to what it was before the phone was muted.
• Network Settings - Opens the Network Settings dialog.
Figure 4-16: Network Settings
4.4.9.2 Calls Settings

• Play audible grant tone - When the user presses the PTT button, an audible sound is
generated once the call is initiated and the user is free to speak.
• Turn on Talk Back timer - When checked, after receiving a call, the caller (Individual or Group)
is temporarily assigned as the Next Call for 10 seconds (a timer counts down in the lower left
of the screen). This allows the user to return the call within 10 seconds. The Talk Back timer
will not show the countdown if the Next Call already displays the same group/user as the
incoming call.
• Talk Back Timer - Duration in seconds of the Talk Back timer (see previous setting). Default
is 10 seconds, and acceptable values are 1 to 60. When the “Turn on Talk Back timer” setting
is unchecked, this setting is disabled.
• Conversation Timeout - Group and individual calls are consolidated into conversation entries
in the History tab based on this value. Calls made after this time expires are not grouped in
the conversation, but instead cause another event entry to be created.
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4.4.9.3 Text Message Settings

• Enable read receipt - Check this option to receive a confirmation that the text message
recipient read the message.
• Play tone on receipt - When checked, the device plays an audible tone when a text message
is received.
4.4.9.4 Smart Location Updates

• Enable smart location - Check this option to enable smart location. When smart location is
enabled, the BeOn subscriber device updates its location every x minutes (Time Interval) or
y meters (Distance Interval), whichever happens first but no more than z seconds (Max
Update Frequency).
• Time interval - Specify the time interval at which the subscriber device will update its location.
Range: 10 seconds to 1 hour in second intervals. Default: 5 minutes.
Accuracy - Determines how accurate the location reading is. Options include: High (1 meter),
Medium (100 meters) - default, Low (10 kilometers), and Off. When Off is selected, the BeOn
application will not ask Android for location updates, but location updates may be given to the
BeOn application if other apps are expressing an interest in location.
The “High (1 meter)” option allows for very accurate location but consumes a
large amount of battery power. The “Medium (100 meters)” option is relatively
accurate but consumes a smaller amount of battery to function. The “Low (10
CAUTION kilometers)” option consumes the least battery power.
• Max update frequency - Range: 1 sec to 1 hour in second increments. Default: 30 seconds.
• Distance Units - Specify the units (Metric or English) used for “Distance interval.”
• Location timeout - Specify the time which should elapse before BeOn considers the location
of users on the map to be too old or stale. Range: 30 to 9,999 seconds. Default: 5 minutes.
4.4.9.5 Security
Application lock - Allows the BeOn application to be locked, requiring a PIN to use the application.
The PIN does not have to match any user password in the VIDA system and can consist of a
number ranging from 4 digits to 16 digits. Default: No Lock.
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4.4.9.6 Security Settings

• Zeroize - Removes all encryption keys.
• Reset message numbers - Resets message numbers to zero.
• Request rekey - Requests a rekey from the KMF (OTAR).
• Secure mode - Check to enable encryption; uncheck to disable encryption.
• Security key details - Displays OTAR Enabled status, KMF Status, provisioned Storage
Location Number (SLN) bindings and key presence.
 OTAR Enabled:
Yes = RSI from the UAS matches the RSI included in the ukek file.
No = RSIs do not match (could be an RSI=0 problem; do a force update).
 KMF Status:
Configured = KMF IP address is present.
Not Configured = App does not have KMF IP address.
Registered = KMF has completed registration process with client.
Unregistered = Client has not registered with the KMF.
4.4.9.7 Bluetooth Settings

Use Bluetooth - Enable/Disable Bluetooth.
BeOn supports the L3Harris Covert Bluetooth Microphone which provides PTT
and distress functionality. BeOn also works with off-the-shelf Bluetooth devices,
NOTE but may have limited functionality.
4.4.9.8 Audio Calibration

Audio Playback Calibration - Displays screen allowing the user to adjust the phone speaker
volume gain for incoming audio. User can tap “Play Test Audio” and adjust the slider to adjust the
volume of the audio as it is being played. This setting affects the volume of all incoming PTT
calls. Tap Save to save the setting or reset to avoid changing the setting after having adjusted it.
4.4.9.9 Logging
Send Logs - Allows the user to send BeOn internal debug logs via email to the L3Harris BeOn
development team for investigation of issues as they arise. Once “Send Logs” is selected, a list
of email providers is displayed to the user. Select the email provider to use. The email form that
appears has the individual debug files attached.
4.4.9.10 About
• About - displays information about the BeOn installation.
• Device Usage Tutorial - displays an informational screen showing the user the appropriate
distance the phone should be held from the face for best PTT experience.
• License Agreement - displays the End User License Agreement.
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4.5 USING THE SOFTWARE

4.5.1 Group Calls
4.5.1.1 Transmit to a Group

1. Select a call record from the History tab (Section 4.4.7), or select a group from the Groups tab
(Section 4.4.3). The last selected Group or Contact name always appears in the Status bar
(see Figure 4-4).
2. Press PTT and begin speaking. PTT button will vary depending on configuration, but the
default PTT is the Status bar. When transmitting, the Status bar is yellow.
3. When finished, release PTT.
4.5.1.2 Incoming Group Calls

During an incoming group call, the Status bar is green and displays the Caller ID. After the talk
spurt ends, the call log is updated. The Status window is cleared after approximately two seconds.
If the Talkback Timer is enabled in the Settings menu (Section 4.4.9) and a call is initiated on a
scanned group, not your default group, the group’s name is displayed as the next call with a timer
counting down. Press the PTT button before the timer expires to respond to the group. When the
timer expires, the Next Call displayed returns to the default group.
4.5.2 Individual Calls
4.5.2.1 Transmit to an Individual

Pre-Stored or Received Individual Calls
1. Select the Contact from the History tab or select the Contacts tab.
2. Tap a contact from the list to make it the next call.
3. Press PTT to initiate the call. Call information is displayed in the Status window.
Direct Dial an Individual
1. Press the phone’s Menu button.
2. Tap Individual Call.
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3. Enter the User ID and tap OK.
4. Press PTT to initiate the call. If the dialed number is in the Contact list,
the alias is displayed. Call information is displayed in the Status Bar.
4.5.2.2 Incoming Individual Calls

During an incoming individual call, the status bar is green and displays the Caller Alias, and/or
VIDA ID, depending on what information is currently available.
Figure 4-17: Incoming Individual Call
4.5.3 Ignore a Call

Incoming group and individual calls can be ignored by tapping . Once a group is ignored, calls
from that group are not received until the group call has ended and the call’s hang timer has
expired. If the user places a PTT call on that group, even during the hang timer countdown, the
call is placed and the group is no longer ignored. Calls cannot be ignored while the user is in a
local distress.
4.5.4 Conversations
Group and individual calls are consolidated into conversation entries in the History tab based on
the Conversation Timeout value in Call Settings (Section 4.4.9). If any call is either placed or
received and its source (group or individual) matches the last call placed or received, the previous
and current calls are placed into a conversation and the conversation entry is displayed in the
History tab (see Section 4.4.7).
Figure 4-18: Conversations
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Tap to play the entire conversation. A tone is heard between each call (refer to Section 4.2).
Once playback of a conversation has begun, tap to stop playback for that conversation. The
individual calls in the conversation can be viewed by tapping the conversation entry in the History
tab. The usual group and contact menus are available in the context menu, based on the source
and destination of the conversation. Tap Delete to delete the conversation and all the calls
associated with it.
4.5.5 Sending a Text Message

1. From the Contacts tab or the Group Members screen, tap
and hold on an entity to open the context menu. Tap Send
Text.
or
From the Groups menu, tap and hold anywhere on a group

row to open the sup-menu. Tap Send Group Text.
2. Enter a message, up to 214 characters, and tap Send Text.

Depending on system configuration, the following Report Type
options may be available when sending a group text:
• None - No receipt required.
• One recipient - The originator receives a receipt if at least
one target device receives the message.
• Count recipients - The originating device receives a count of
the acknowledgements received from the receiving devices
until a timeout.
4.5.6 Receiving a Text Message

1. in the top of the display indicates unread BeOn
notifications; i.e., text messages, distresses, etc. Tap the
icon and drag down.
2. Select the “Unread BeOn Notifications” option under
Notifications.
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3. Tap to read the text message.
4.5.7 Presence
User and group presence services support the transmission of the status of users and groups to
interested users.
Perform the following to set your presence options:
1. Tap the Presence icon (e.g., ).
2. Select the desired option:
• Available - The BeOn user is registered in the system.
• Silent - Indicates that the provider is not presently listening to PTT calls. The BeOn client
records incoming calls during the Silent/Vibrate state but plays neither received audio nor
floor control tones.
Agency specific states can also be set up by the System Administrator (for example, “In
Transit” or “Out to Lunch”).
In addition to presence options available to the user, two more states are utilized by the system,
but are considered automatic states:
• Busy - In systems that support simultaneous voice and packet data services, “Busy” reflects
if the provider is in a circuit switched call and is thereby temporarily unavailable to listen to or
respond to PTT communications. In the Busy state, the BeOn client creates call-log records
for all talk-spurts that were not played and records received audio. See the following note.
• Unavailable - The BeOn user is not registered in the system. See the following note.
“Busy” and “Unavailable” cannot be set by the user; they are automatic
states that kick in when the user is taking a circuit switch (normal phone)
NOTE call and when they are not registered in the system, respectively.
Users can query the presence of other users to determine if they are available for BeOn group
and individual calls (see Sections 4.4.6.3 and 4.4.7).
4.5.8 Scanning
When a profile becomes ‘active,’ the device is scanning all the groups contained in that profile.
Only one profile is active at a time. Refer to Section 4.4.8 for more information on profiles.
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4.5.8.1 Scanning Priority

When scanning is enabled, a higher priority incoming call overrides the receive audio of a lower
priority incoming call.
The following lists the scan priority order from highest to lowest:
1. Distress call
2. Individual call
3. Priority 1 (P1) call
4.5.8.2 Disable Scanning

When the scanning feature is disabled, only the selected group is monitored by the BeOn
application.
To disable scanning, select “Disable Scanning” from the application context menu while displaying
the Groups tab.
4.5.8.3 Enable Scanning

When scanning is enabled, all groups in the currently active profile are monitored by the BeOn
application.
To enable scanning, select “Enable Scanning” from the application context menu while displaying
the Groups tab.
4.5.9 Distress
Distress behavior is defined by the currently active profile. The following distress behaviors are
supported:
• None.
• Distress alert only. The user must clear the alert.
 There is no group state, only an individual state.
 The declaring user can clear the individual distress state.
 A console user can clear the individual state at the VNIC, but not the user’s local state.
• Distress alert and distress call on the default distress talk group. Tapping Cancel Distress
clears both. The user must clear the alert locally.
 The declaring user or console can clear the individual distress state on the network.
 Only the declaring user can clear the local state.
 An authorized entity such as a console, supervisor, or network management system can
clear the group distress.
 Declaring users who are authorized to clear group distresses can clear both the individual
and group distress.
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• Distress alert and distress call on the selected talk group. Tapping Cancel Distress clears
both. The user must clear the alert locally.
and group distress.
• Distress call on the default distress talk group. Tapping Cancel Distress clears the group
distress.
 Declaring users who are authorized to clear group distresses can clear the group distress.
• Distress call on the selected talk group. Tapping Cancel Distress clears the group distress.
4.5.10 Initiating a Distress

1. Press .
2. Confirm the distress at the prompt. The distress is initiated on the distress group which may
be different than your currently selected group.
3. The Status bar is red during a distress. If the auto-key feature is enabled, an automatic PTT
occurs for a configurable length of time following the initiation of a distress on a group.
Pressing PTT during this time interrupts the auto-key timer.
Depending on the distress behavior defined by the system administrator, you may not be able to
change the next call, profile, or scanning until the distress is cleared.
4.5.11 Clearing a Distress
Only a supervisor can clear a distress for a group. Non-supervisors can only
clear a distress for themselves.
NOTE
1. Tap the distress indication in the Status Bar of the display.

2. Tap Cancel Distress to clear either the distress for yourself and/or for the group in distress
(if you have supervisor privileges). If you are not the supervisor, you can only clear the distress
for yourself.
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4.6 ENCRYPTION
4.6.1 Voice Encryption
4.6.1.1 Overview
BeOn supports P25 encrypted communication using 256-bit Advanced Encryption Standard
(AES). Encryption keys are loaded manually or by using Over-the-Air-Rekeying (OTAR) methods.
Data Encryption Standard (DES) is not currently supported in BeOn.
Encryption options are available under Preferences  Security Settings. See Section 4.4.9. A
icon indicates an encrypted call.
Refer to Appendix B for information on configuring and enabling voice encryption for a BeOn user.
Also, refer to the following documentation as required:
MANUAL NUMBER DESCRIPTION
MM-008069-001 L3Harris OTAR Overview Manual
MM-008070-001 Network Key Manager Installation and Configuration Manual
L3Harris Unified Administration System (UAS) Key Management Application
MM-008068-001
Manual
MM1000019423 L3Harris Key Manager Key Admin Overview and Operation Manual
MM1000019424 L3Harris Key Manager Key Loader Overview and Operation Manual
4.6.1.2 Configuring System for Encryption

The following are necessary for encrypted voice communication on BeOn devices:
• The key number in L3Harris Key Manager must match the Storage Location Number (SLN)
binding number for the Crypto Net.
• The Key ID in L3Harris Key Manager must match the active key ID in the Unified
Administration System (UAS).
• The BeOn user must be added to the Crypto Net.
• Groups must be added in L3Harris Key Manager (for that key ID) and the Crypto Net in the
UAS.
4.6.1.3 Group and Crypto Net Administration
The “Delete Key” operation on an End User in the “Manage Crypto Nets” section
of the UAS is not currently supported in BeOn. The user must use the “Zeroize”
function in Preferences of the BeOn client application to remove key material.
NOTE
In the UAS, define a Crypto Net that contains the users and groups targeted for encrypted
communications.
• Users and groups must be added to the Crypto Net to participate in encrypted
communications.
• Make a note of Crypto Net SLN and Active Key IDs.
• The SLN binding number must match the key number entered in the Key Admin tool.
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• The Active Key ID in the UAS must match the Key ID in the Key Admin tool.
Refer to the L3Harris UAS Key Management Application manual (MM-008068-001) for
instructions on how to configure a Crypto Net.
4.6.1.4 Distributed Key File Generation (.dkf)

The L3Harris Key Manager tool allows entry of key information and export of that key information
into a distributed key file (.dkf) that can then be added to the BeOn application to support
encrypted voice communications.
• Groups targeted for encrypted communications must be added in the L3Harris Key Manager
to allow for encrypted communications.
• The key number entered in the L3Harris Key Admin tool must match the key SLN binding
number entered in the UAS.
• The Key IDs entered in the Key Admin tool must match the SLN binding number chosen in
the UAS.
• The Key Admin tool can then be used to generate a .dkf for later import on the BeOn phone.
Refer to the L3Harris Key Manager Key Admin Overview and Operation manual
(MM1000019423) for more information on how to enter key information and export keys to a .dkf
file.
4.6.1.5 Manual Key Loading

Once the Distribution Key File and SLN Binding Report information from the Crypto Officer (CO)
has been obtained, follow these steps to load the keys into the BeOn application on the phone.
1. Enable USB storage on the BeOn PTT device to allow copying of files between the computer
and the BeOn device’s SD card.
2. Transfer the key file to the BeOn device’s SD card and disable USB storage mode once the
file is confirmed to have been transferred successfully. Refer to your phone’s documentation
on how to disable USB storage mode, as this mode is adjusted differently from phone model
to phone model.
3. Start the BeOn application. If a key file is detected in /mnt/sdcard, a list of available key files
is displayed. Select the key file.
4. If the key file is encrypted using a 256-bit AES key derived from a password using RFC 2898,
the user is prompted to enter a password; otherwise, the user is prompted to enter the 256-
bit AES key directly.
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Figure 4-19: Enter Password Figure 4-20: Enter AES Key

5. If the user entered the password/key correctly, the key(s) are added to the BeOn PTT
Application database, the key file is erased, and the application displays a message notifying
the user of a successful key load.
6. After acknowledging the successful key load, the user is prompted with a list of remaining
available key files to load. If no further key files are to be imported, the app continues with
registration as normal.
7. Initial registration by the BeOn Client to the KMF can take as much as 45 seconds. This
depends on the value of the “KMF Registration Retry Timer” under “Manage KMFs” in the
UAS (when logged in as the Crypto Officer Administrator, e.g., “COA” user):
Figure 4-21: KMF Registration Retry Timer

Registration takes place at a random time between 0 seconds and the value of this timer.
8. Successful registration with the KMF marks the end of the key loading process, and the
encryption lock icon ( ) appears next to encrypted groups in the Groups tab and in the Call
Status Area when the next call is set to an encrypted group:
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Figure 4-22: Successful Encryption with Lock Icons

9. The list of encrypted groups can also be found in the Security Key Details section of the
preferences, and their “Locked” value is checked if the encryption process was performed
successfully:
Figure 4-23: Confirmation of Loaded Encryption Keys
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4.6.1.6 OTAR
OTAR operations are supported in the BeOn application. Prior to enabling OTAR in BeOn, an
administrator must follow the instructions above in Section 4.6.1.2.
Once the UAS has provisioned the KMF with group information, crypto net information, and key
bindings, the KMF generates a set of Traffic Encryption Keys (TEKs) for each of the crypto nets
and for other traffic. The KMF also generates Key Encryption Keys (KEKs) and Unique Key
Encryption Keys (UKEKs) for each user. There are two types of encryption files: UKEK and
UKEKX. The difference between the two is that UKEKs have no password set and UKEKX has
a password set when created via the KMF. After the UKEK is transferred to the BeOn device’s
SD card and the BeOn app is launched, there is no popup. When you launch the BeOn app with
UKEKX, there is a popup screen asked you to enter the password.
An administrator uses the KMF to generate a UKEK file for each user and distributes these files
to the appropriate users.
Follow these steps to load the UKEK file into the BeOn application on the phone:
1. Enable USB storage on the BeOn PTT device to allow copying of files between the computer
and the BeOn device’s SD card.
2. Transfer the UKEK file to the BeOn device’s SD card and disable USB storage mode once
the file is confirmed to have been transferred successfully. Refer to your phone’s
documentation on how to disable USB storage mode, as this mode is adjusted differently from
phone model to phone model.
3. Start the BeOn application. If a UKEK file is detected in /mnt/sdcard, a list of available key
files is displayed. Select the UKEK file.
4. If the UKEK File is password-protected (i.e., *.ukekx), a password entry box appears:
Figure 4-24: Enter Password

5. If the user entered the password correctly, the key(s) are added to the BeOn PTT Application
database, the key file is erased, and the application displays a message notifying the user of
a successful key load. For security reasons, if the password is not entered correctly, the
UKEK file is still deleted from the phone and the administrator just transfer the UKEK file to
the phone and start back at step 3.
6. After acknowledging the successful key load, the app continues with registration as normal.
The BeOn application can then participate in OTAR operations.
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4.6.2 Airlink Encryption

When configured, this feature encrypts all BeOn traffic sent from the client through the transport
layer to the BeOn LAP. Airlink encryption for BeOn systems is implemented as Datalink Transport
Layer Security (DTLS). DTLS (1) is an update to TLS (2) for use with UDP/IP. DTLS end points
are configured at the handset and access point. The handset negotiates a DTLS connection with
its initial assignment server as well as its assigned access point and any concurrent access point
it changes to due to handoff or roaming. A public key infrastructure (PKI) is used for authentication
of access points and DTLS encryption.
For more information about this feature and how to configure it, refer to the BeOn Access Point
and Assignment Server Installation and Configuration Manual (14221-7100-3010).
Encrypted Connection:
Once the feature is enabled, and the Android client has registered and the airlink form the client
to the LAP is confirmed as encrypted, the user will notice the registration icon with an added ‘lock’
on it:
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5. IOS CLIENT
5.1 START UP AND SIGN IN PROCEDURES
1. Start the BeOn application software by tapping the BeOn option from the phone’s main
display. The application verifies that there is a valid license. If the license is valid, the
application proceeds to:
• The Network Sign In screen (Figure 5-2) if no PIN is configured.
Or
• The PIN entry screen (Figure 5-1) if a PIN is configured. After correctly entering the PIN,
the Network Sign In screen is displayed.
Figure 5-1: PIN Entry Screen Figure 5-2: BeOn Application Login
2. On the Network Sign In screen, tap Network Settings if you need to make any changes to
the User ID, WACN, or LAS 1/LAS 2.
Do NOT make any changes to a User ID without contacting your system

administrator first!
CAUTION
3. Enter your password. Each character of the password is displayed briefly as it is typed. It then
turns into a dot (obscured). Contact your System Administrator if you have forgotten your
password.
4. Tap Save Password to skip this step in the future. Press Sign In when finished.
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5. Tap Allow or Don’t Allow when prompted whether “Allow BeOn PTT to access your location
even when you are not using the app.”
5.1.1 Registration and Provisioning

After the user signs in, the following steps are taken by the application:
1. Registration with BeOn Access Server is attempted.
2. Processing of provisioning information is performed (if necessary).
3. Establishment of current scanning parameters is performed.
As the application proceeds with these phases, feedback to the user continues with each step
and access to the underlying main window is prevented until the scanning information has been
received, processed, and displayed where appropriate.
5.1.2 Phone and PTT Call Interoperability

This feature focuses on ensuring that standard phone calls interoperate with PTT communications
in BeOn in a straightforward way. Some networks support simultaneous voice (standard phone
calls) and data communications (PTT communications), and others do not, so the BeOn user
must be prompted to properly handle standard voice calls as they appear, and PTT
communications must be treated according to the user’s demands.
If standard phone calls and PTT calls can be supported simultaneously, the user can release the
PTT button when a standard phone call arrives. Conversely, if the user is making a standard
phone call, and a PTT call is received, the standard phone call continues uninterrupted and the
PTT call is recorded but not played.
For cells that support simultaneous voice and data:
 BeOn does not play any sound unless the call is a distress call; then BeOn plays the
normal distress tone.
 BeOn gives a visual indication as it normally does for an incoming PTT.
 The PTT call is recorded.
 The user can go back and replay the missed PTT call at any time after the circuit switched
call is done.
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 The PTT call is interrupted once the Phone app is brought to the foreground.
 BeOn continues to record the PTT call but does not play it.
 The user can replay the missed PTT call at any time after the circuit switched call is done.
Some networks still have cells that do not support simultaneous voice and data; for example,
some EDGE cells:
 The data connection to BeOn is suspended, no information about the PTT call is received,
and BeOn is unaware of the PTT call. Nothing is recorded in the history tab.
 Once the phone switches over to the Phone app, BeOn stops playing and recording the
current PTT call.
 During the circuit switched call, the data connection to BeOn is suspended, no information
about incoming PTT calls is received, and BeOn is unaware of any PTT calls. Nothing is
recorded in the history tab.
5.2 ALERT TONES

Refer to Table 5-1, Table 5-2, and Figure 5-3 for the tones associated with the BeOn application.
Table 5-1: BeOn Alert Tones
NAME DESCRIPTION
1 short low-frequency tone followed by two short high-frequency tones. Indicates the
Call Queued
call is queued and will be granted later.
Call Denied 3 short mid-frequency tones. Indicates the radio is out of coverage or group is active.
Proceed 1 short mid-frequency tone. After pressing the PTT button, indicates that it is ok to talk.
1 long low-frequency tone. Notifies the user that their current call has been rejected or
Call Removed
has failed.
3 short high-frequency tones. Sounds when the user receives a distress on a scanned
Incoming Distress
group.
Incoming Text 1 long high frequency tone.
Outgoing Group Call 2 short high frequency tones.
Incoming Call On Selected
2 short low-frequency tones.
Group
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NAME DESCRIPTION
Incoming Call On Scanned
2 short high-frequency tones.
Group
Incoming Individual Call 1 long low-frequency tone.
Outbound Call 1 long high-frequency tone.
Table 5-2: Tone Frequencies and Durations

Name Frequency Name Duration
Low 900 Hz Short 50 msec.
Mid 1400 Hz Medium 100 msec.
High 1800 Hz Long 150 msec.
Duration Indicated in msec

50 50 50
Off
Call Queued
900 Hz
1400 Hz
50 50 50
1800 Hz
Call Denied
50
Grant
150
Call Removed
50 50 50
Incoming Distress Call
50 50
Incoming Call on
Selected Group
50 50
Incoming Call on
Scanned Group
150
Incoming
Individual Call
Figure 5-3: Alert Tones
5.3 BLUETOOTH OPERATION

The BeOn iOS app supports use of the L3Harris Bluetooth Speaker Mic (product number 12082-
0800-01). When the phone is paired with this microphone, users can transmit and receive calls
using Bluetooth.
Please refer to the L3Harris Bluetooth Remote Speaker Mic User Manual (14221-1600-1010) for
more information on using this device.
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5.3.1 Pairing the RSM Using iOS Settings

1. Power up the RSM. The LED flashes red and green signifying pairing mode.
2. Navigate to iOS Settings  Bluetooth.
3. The device is displayed in the list as “SM----.”
4. Select the device to connect to Bluetooth Classic. After connecting, you have two minutes to
connect to Bluetooth by configuring BeOn.
5.3.2 Configure BeOn

1. Select Audio Options  RSM.
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2. Select the device using the Remote Speaker Button setting.
When BeOn is in the background, a red banner is displayed at the top of the iPhone. This is an
expected behavior associated with the RSM device.
5.4 SETTINGS
Select BeOn from the device’s Settings menu to access the following:
• About:
 Version - Version of BeOn currently installed.
 Build - Date that this build of software was created.
• General Settings:
Network sign in automatically - When turned on, the device will automatically sign into the
network when you start the BeOn application.
• Call Settings:
 Play audible grant tone - When this option is turned on, a tone is generated once the call
has initiated and the user is free to speak.
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 Incoming call tone - When this option is turned on, a tone is generated during an incoming
call.
• Text Message Settings:
 Enable read receipt - Turn this option on to receive a confirmation that the text message
recipient read the message.
 Play tone on receipt - When turned on, the device plays an audible tone when a text
message is received.
5.5 USER INTERFACE

5.5.1 Main Display
Figure 5-4 and Figure 5-5 are examples of the iOS BeOn displays. The top of the display hosts
the menu button, number of notifications (touch to display notifications), registration status, and
presence button. A colorful icon indicates the application is registered with the system; a non-
colorful icon indicates the application is not registered with the system. The bottom of the
display hosts the Status Bar (see Section 5.5.2 for more information).
Figure 5-4: iPhone Home Screen
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Figure 5-5: iPad Home Screen

Tap in the top left corner of the display to access the BeOn menu:
• Home - Displays the Home screen. The Home screen is displayed when the BeOn application
starts (see Section 5.5.4).
• Groups - Opens the Groups screen which displays the configured talk groups (see Section
5.5.6).
• Contacts - Opens the Contacts screen which displays all contacts in the PTT address book
(see Section 5.5.6.2).
• History - Opens the History screen which lists all incoming and outgoing calls, conversations,
text messages, distress initiations, and distress cancellations (see Section 5.5.8).
• Profiles - Opens the Profiles tab which displays available profiles (see Section 5.5.9).
• Map (iPhone) - Displays the Map screen (see Section 5.5.5).
• Individual Call/Message (iPhone) - Allows you to send an individual text message or make a
user the target for the next PTT operation.
• Sign Out - Deregisters the user from the network; no new calls are received.
• Lock - This option allows you to enable/disable PIN Lock.
• Preference - Opens the Preferences menu (see Section 5.5.10).
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• Audio Option - Allows you to specify iPhone Speaker or iPhone.
Figure 5-6: Audio Option

• Legal + Info - Displays copyright and BeOn version information.
5.5.2 Status Bar

The bottom of the display, or Status Bar, acts as an on-screen PTT button by default. The Status
Bar also displays the group or user currently selected for the next call when PTT is pressed, as
well as the last call transmitted or received.
Figure 5-7: Status Bar - iPhone
Figure 5-8: Status Bar - iPad

The color of the Status Bar changes based on the current activity:
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When idle, the left side of the Status bar is a tappable area that displays groups that are in distress.
When distress calls are placed/received and the user is also in distress, the entire call status area
has a red background.
5.5.3 Adjust Volume

Use the device’s volume up and down buttons to increase/decrease volume.
5.5.4 Home
The Home screen is displayed when the BeOn application starts. The iPhone Home screen
features a large PTT button and the distress button. The iPad Home screen hosts the map.
Figure 5-10: Home Screen -

iPhone
Figure 5-9: Home Screen - iPad
5.5.5 Geographic Mapping

BeOn utilizes Google Maps as part of its situational awareness capability. The map defaults to
showing members of the currently selected group on the map. The map is centered on the location
of your device; other members may not be visible on the map. Wherever possible, User IDs are
displayed as descriptive alias names if the User ID has a contact entry. When a VPS
(StatusAware) is available in the system, the BeOn client receives information about the type of
equipment an individual is carrying (e.g., BeOn, LMR, etc.). This affects the displayed icon.
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Four map options are available. Select the desired view from the Layer and Assets menu,
accessed on the iPhone by tapping the right-hand tab (see Figure 5-11) or select the Layers
menu option from the top of the iPad Home Screen.
• Streets - displays the default road map view.
• Hybrid - displays a mixture of normal and satellite views.
• Satellite - displays Google Earth satellite images.
• Physical - displays a physical map based on terrain information.
Figure 5-11: Layer and Asset Menu - iPhone
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Figure 5-12: Layers Menu - iPad
5.5.5.1 Smart Location Update
The Smart Location Update feature allows the user to configure time and distance
intervals to settings which could be detrimental to the devices battery life if values
are used with very short elapsed time or distance between location updates. Each
CAUTION location update requires power from GPS, Wi-Fi, Cell, and other radios.
Maps are updated when notified by the platform that the location has changed. The Smart
Location Update feature allows the user to specify the frequency of location updates sent to the
network. The VNIC presence service provides location updates to subscribers in the same
enterprise/agency. Smart Location Update parameters are configured via the Preferences menu
(see Section 5.5.10).
The Time interval, Distance interval, Distance units, and Maximum update frequency parameters
are selectable even if Smart Location Update is disabled. These parameters are used for normal
location requests for local use. When Smart Location Update is disabled, location updates are
only sent to the network in the following circumstances:
• Initiation of a Group Call, Individual Call, or Distress Call.
• With Text Messages.
• When sending SDS acknowledgements in response to location queries.
• With presence state changes.
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If the map is displayed during a call and the person making the call is visible on the map, the
user’s icon has a blinking radio wave icon around it during the entirety of the call. The radio
wave is blue during normal calls and red during distress calls.
5.5.5.3 Tracking Users and Groups

The BeOn iOS application allows the tracking of up to 38 users OR a single group with up to 38
of its registered users. The users tracked can be a combination of users from the contact list or
group members.
1. From the iPhone’s Layer and Assets menu (see Figure 5-11) or from the top of the iPads
Home screen, select Map Group or Map Contacts.
2. Check the contacts or group that you want to map (up to 38 contacts OR a single group with
up to 38 of its registered users can be mapped). If no group/contacts are selected, only self
is mapped.
3. Tap Done to map the selected users/group.
Figure 5-15: Map Contacts Figure 5-16: Map Groups

Or
Select the Map Group/Map Contact option from the context menus on the Groups or Contacts
screen (see Sections 5.5.6 and 5.5.7 for more information).
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5.5.6 Groups
5.5.6.1 iPhone
Select Groups from the menu to view the configured talk groups.
Tap the icon next to the group name to select the group. Selecting
a new group updates the Status bar for the next PTT.
Figure 5-17: Groups

Tap the group name to open a context menu. The choices allow
the BeOn user to view registered users in the talk group, send a
text, map a group, or review the call history for a talk group.
• Members - Displays the individuals that make up the group.
There is a row entry for each group member showing the
presence icon, member name, supervisor status, and the VIDA
ID. Tap a group member to open a context menu:
 iCall - Causes that contact list entry to be selected for an
individual call.
 Map Contact - Maps the contact.
 Get Presence - Retrieves the current presence state of the
contact. The presence icon, displayed to the left of the first
Figure 5-18: Group
 Send Text - Allows you to send a text message to the
Context Menu
selected contact.
 History - Displays the call history of this contact.
 Add Contact/Modify - Adds the group member to the
Contacts list. If already in the contact list, allows you to
modify.
• Send Text - Allows text messaging to groups. See Section
5.6.6.
• Map Group - Adds the group to the map.
• History - Displays the call history for that group.
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5.5.6.2 iPad
Select Groups from the menu to view the configured talk
groups. The column on the left displays groups; the column on
the right displays group members. Tap the icon next to the
group name to select the group. Selecting a new group
updates the Status bar for the next PTT.
Figure 5-19: Groups

Tap the group name or group member to open a context
menu.
The group context menu allows the BeOn user to see
registered users in the talk group, send a text, map a group,
or review the call history for a talk group.
• Members - Displays the individuals that make up the
group. There is a row entry for each group member
showing the presence icon, member name, supervisor
status, and the VIDA ID.
• Send Text - Allows text messaging to groups. See Section
5.6.6.
• Map Group - Adds the group to the map.
• History - Displays the call history for that group.
Options available from the Members context menu include: Figure 5-20: Group Context
Menus
• iCall - Causes that contact list entry to be selected for an
individual call.
• Map Contact - Maps the contact.
• Get Presence - Retrieves the current presence state of
the contact. The presence icon, displayed to the left of the
first name, is updated according to the presence state.
• Send Text - Allows you to send a text message to the
selected contact.
• History - Displays the call history of this member.
• Add Contact/Modify - Adds the group member to the
Contacts list. If already in the contact list, allows you to
modify.
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5.5.7 Contacts
The Contacts screen contains one entry for each of the contacts in the PTT address book. If
the list is longer than the screen allows, a scroll bar appears. The first and last name, VIDA
user ID, display name, and current presence (if applicable) of each contact is displayed. Refer
to Table 2-2 for a description of the icons displayed for each contact.
Figure 5-22: Contacts - iPhone
Figure 5-21: Contacts - iPad

1. On the iPhone, tap + in the top right corner of the Contacts screen. On the iPad, tap in
the left-hand column of the Contacts screen and select Add Contact.
2. Enter the contact’s name and User Id (comprised of the Region,
Agency, and User information).
3. Tap Done.
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5.5.7.2 Delete Contacts

While on the Contacts screen:
• Tap a contact and tap Delete.
or
• On the iPhone, tap (-) in the top right corner, mark contacts you want to delete, and tap Delete,
or tap Delete All to delete all contacts in the list.
or
• On the iPad, tap in the left-hand column of the Contacts screen and select Delete Contact.
Tap all contacts that you want to delete and tap Delete All.
5.5.7.3 Contacts Context Menu

Tap anywhere on the contact row to open a context menu.
The user has the following options:
• iCall: Causes that contact list entry to be selected for an
individual call. This has the same effect as a short tap on the
contact entry on the main contacts list.
• Map Contact: Adds Contact to the map.
• Get Presence: Retrieves the current presence state of the Figure 5-23: Contacts
contact. The presence icon, displayed to the left of the first Context Menu
• Send Text: Sends a text message to the selected contact.
• History: Displays the call history of this contact.
• Modify: After selecting this option, the user can edit the
currently selected contact information.
• Delete: Permanently deletes the selected contact after
prompting the user to confirm the delete.
Most of these options are also available in the right-hand column of the iPad
Contacts screen.
NOTE
5.5.8 History
The History screen (Figure 5-24 and Figure 5-25) lists incoming and outgoing calls, conversations,
text messages, location (GPS) requests, distress initiations, and distress cancellations. Up to
200 events can be stored in the history. After reaching 200, new events will overwrite existing
events, starting with the oldest first. Tap an event to playback audio if available. On the iPad, the
Call Details are displayed in the right-hand column of the History screen. On the iPhone, tap an
event to display the Call Details screen.
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To select messages for deletion on the History screen, tap Edit, tap the records you want to
delete, and tap Delete. You can also tap Delete from the Call Details screen to delete the
selected record.
Figure 5-24: History and Call Details - iPhone
Figure 5-25: History and Call Details - iPad

The information displayed in the Call Details window differs depending on the type of call. Call
details can include the speaker, call recipient, call time, and location.
• Get Presence: Retrieves the current presence state of the contact. A notification is created
to inform the user of the resulting presence, and that contact’s presence information in the
Contacts tab is updated with this information.
• Next Call: Makes the selected entity the target for the next PTT operation.
• Send Text: Allows you to send a text message to the selected entity.
• Add Contact: Adds the selected user to the Contacts list.
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5.5.9 Profiles
View available profiles from the Profiles screen. Every BeOn subscriber has a personality which
can contain up to 16 profiles. Profiles allow the BeOn subscriber to quickly change the
organization associations of the device for different roles, activities, or regional
communications. Each profile can contain up to 16 groups. When a profile becomes the ‘active’
profile, the device scans all groups contained in that profile. A check mark indicates the ‘active’
profile. Only one profile is active at a time. Tap a profile to make it active.
• Can contain 0 or 1 Scan Priority 1 (P1) group
• Can contain 0 or 1 Scan Priority 2 (P2) group
• Can contain 0 to 16 Scan Priority 3 (P3) groups
• Distress behavior (see Section 5.6.10)
• Supervisor flag for each group in the profile
A user can change the ‘selected’ group of an active profile by choosing a different group to be
the Target or ‘Next Call.’ Selecting an individual contact as ‘next call’ does not have any effect
on the active profile.
On the iPad, groups belonging to the profile are displayed in the right-hand column of the
Profiles screen. On the iPhone, tap > next to a profile to view its groups. Tap > next to a group
to view its users.
Figure 5-27: Profiles - iPhone
Figure 5-26: Profiles - iPad
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5.5.10 Preferences
Tap to open the menu. Tap Preferences.
Figure 5-28: Preferences - iPhone
Figure 5-29: Preferences - iPad
5.5.10.1 Network Settings

Displays Network Settings.
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5.5.10.2 Call Settings

• Conversation Timeout - Group and individual calls are consolidated into conversation entries
in the History tab based this value. Calls made after this time expires are not grouped in the
conversation.
• Talk Back Timer - When enabled, after receiving a call, the caller (Individual or Group) is
temporarily assigned as the Next Call for 10 seconds (a timer counts down in the lower left of
the screen). This allows the user to return the call within 10 seconds. The Talk Back timer will
not show the countdown if the Next Call already displays the same value as the incoming call.
Tap Talk Back Timer, tap Talk Back Timer Enabled to turn on, and enter the duration.
Default is 1 second, and acceptable values are 1 to 30. When the “Turn on Talk Back timer”
setting is off, this setting is disabled.
• Call Recording: If enabled by the system administrator, the Call Recording option allows the
user to enable/disable call recording. Enabling Call Recording saves all calls to the device.
If Call Recording is disabled when a call comes in, the call cannot be played back and is not
available from the History tab.
• Display Distress Confirmation: When enabled, BeOn prompts the user to confirm a distress
declaration.
5.5.10.3 Location Settings

Tap to display the Location Settings window.
• Smart location enabled: When smart location is turned on, the BeOn subscriber device
updates its location every x minutes (Time Interval) or y meters (Distance Interval),
whichever happens first but no more that z seconds (Max Update Frequency).
• Time interval - Specify the time interval at which the subscriber device will update its
location. Range: 10 seconds to 1 hour in second intervals. Default: 5 minutes.
• Distance interval - Specify the distance at which the subscriber device will update its
location. Range (in meters/kilometers): 50 m, 100 m, 200 m, 400 m, 800 m, 1.6 km, 3.2 km,
6.4 km, 10 km. Range (in feet/miles): 125 ft., 250 ft., 500 ft., 0.25 mi, 0.5 mi, 1 mi, 2 mi, 4 mi,
6 mi.
• Max update frequency - Range: 1 sec to 1 hour in second increments. Default: 30 seconds.
• Distance Units - Specify the units (Metric or English) used for “Distance interval.”
• Location Accuracy - Specify the accuracy of the location information.
5.5.10.4 Security Settings (Encrypted Version of BeOn iOS Client Only)

• Reset Message Numbers - Resets message numbers to zero.
• Request Rekey - Requests a rekey from the KMF (OTAR).
• Secure Mode - Check to enable encryption; uncheck to disable encryption.
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 OTAR Enabled:
 KMF Status:
• Load Encryption Keys - Select this option to manually load keys.
5.5.10.5 Playback Calibration:

Tap PlayBack Calibration to open the PlayBack Calibration screen. From here, adjust the
amount of gain added to the incoming audio. Tap Save to save changes, tap Default to return to
default setting, or tap Reset to reset to last saved value.

5.6.1 Group Calls

1. Tap a call record from the History screen and select Next Call or select a group from the
Groups screen. The last selected Group appears in the Status bar.
2. Touch and hold the PTT button on the Home screen (iPhone only) or tap and hold the Status
bar to transmit. When transmitting, the Status bar is yellow.

During an incoming group call, the Status bar is green and displays the Caller ID. After the talk
spurt ends, the call log is updated. The Status window is cleared after approximately two seconds.
If the talkback timer is enabled in the Preferences menu (Section 5.5.10) and a call is initiated on
a group you are scanning, but is not your default group, the scanned group’s name is displayed
as the next call with a timer counting down. Press the PTT button before the timer expires to
respond to the group. When the timer expires, the Next Call displayed returns to the default group.
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Pre-Stored or Received Individual Calls
1. Tap an event on the History screen and select Next Call or tap a contact from the Contacts
screen and select iCall from the context menu.
2. Tap the PTT button on the Home screen or tap and hold the Status bar to initiate the call.
When transmitting, the Status bar is yellow.
Direct Dial an Individual - iPhone
1. Tap to open the menu.
2. Tap Individual Call/Message.
3. Enter the User ID and WACN and tap Set as Next Target.
4. Press PTT to initiate the call. If the dialed number is in the Contact list, the alias is displayed.
Call information is displayed in the Status Bar.
Direct Dial an Individual - iPad
1. Tap iCall on the Home screen, next to the menu button.
2. Enter the User ID and WACN and tap Set as Next Target.
3. Press PTT to initiate the call. If the dialed number is in the Contact list, the alias is displayed.
Call information is displayed in the Status Bar.

During an incoming individual call, the status bar is green and displays the Caller Alias, and/or
VIDA, depending on what information is currently available.
Figure 5-30: Incoming Individual Call
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5.6.3 Ignore a Call

Tap to ignore an incoming group or individual call. Once a group is ignored, calls from that
group are not received until the group call has ended and the call’s hang timer has expired. If the
user places a PTT call on that group, even during the hang timer countdown, the call is placed
and the group is no longer ignored. Calls cannot be ignored while the user is in a local distress.
5.6.4 Conversations
Group and individual calls are consolidated into conversation entries in the History screen based
on the Conversation Timeout value in Call Settings. If any call is either placed or received and its
source (group or individual) matches the last call placed or received, the previous and current
calls are placed into a conversation and the conversation entry is displayed in the History screen.
5.6.5 Sending an Individual Text Message

1. Tap a contact on the Contacts Screen and select Send Text from the context menu or select
Send Text from the Call Details screen.
2. Enter a message, up to 214 characters, and tap Send.
Or
1. On the iPhone, tap to open the menu and tap Individual Call/Message. On the iPad, tap
iCall next to the menu button.
2. Enter User ID and tap Send Text.
3. Enter a message, up to 214 characters, and tap Send.
5.6.6 Sending a Text Message to a Group

1. Tap a group on the Groups Screen and select Send Text or select Send Text from the Call
Details screen.
2. The message window opens. The top of the window displays Receipt and Recipient options
(e.g., “No Receipt” and “Single Recipient”).
Depending on system configuration, the following Report Type options may be available when
sending a group text:
• None - No receipt required.
• One recipient - The originator receives a receipt if at least one target device receives the
message.
• Count recipients - The originating device receives a count of the acknowledgements
received from the receiving devices until a timeout.
3. Enter a message, up to 214 characters.
4. Tap Send.
5.6.7 Receiving a Message

1. A number in the top of the display indicates unread BeOn notifications, such as text messages
and distresses (see Figure 5-4). Tap the icon and drag down.
2. Select the Text Message under Notifications.
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5.6.8 Presence
interested users.
1. Tap the Presence icon (e.g., ).
In addition to presence options available to the user, two more states are utilized by the
system, but are considered automatic states:
• Busy - In systems that support simultaneous voice and packet data services, “Busy”
reflects if the provider is in a circuit switched call and is thereby temporarily unavailable to
listen to or respond to PTT communications. In the Busy state, the BeOn client creates
call-log records for all talk-spurts that were not played, and records received audio. See
the following note.
• Unavailable - The BeOn user is not registered in the system.
states that kick in when the user is taking a circuit switch (normal phone)
NOTE call and when they are not registered in the system, respectively.
and individual calls.
5.6.9 Scanning

1. Distress call
2. Individual call
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application. Tap the Scanning icon ( ) on the Groups or Profiles screen to disable scanning.
When disabled, the Scanning icon reflects a disabled scanning state ( ).

When scanning is enabled, all groups in the currently active profile are monitored by the BeOn
application. Tap the Scanning icon ( ) on the Groups or Profiles screen to enable scanning.
When enabled, the Scanning icon reflects an enabled scanning state ( ).
5.6.9.4 User-Defined Scanning

User-defined scanning allows the user to choose groups in a profile that should not be scanned.
The iOS client persists the modified version of the profile scanning list locally for each available
profile. Scanning can be turned off for any group, except for the default emergency group and
the currently selected group. Changing the default group will reenable scanning for that group.
Group scanning settings are maintained after signing out or quitting the app.
The iOS client uses a simple UI that can be accessed from Groups  Edit. See below:
5.6.10 Distress
supported:
• None.
• Distress alert and distress call on the default distress talk group. Tapping Cancel Distress
clears both. The user must clear the alert locally.
and group distress.
• Distress alert and distress call on the selected talk group. Tapping Cancel Distress clears
both. The user must clear the alert locally.
and group distress.
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• Distress call on the default distress talk group. Tapping Cancel Distress clears the group
distress.
• Distress call on the selected talk group. Tapping Cancel Distress clears the group distress.
5.6.11 Initiate a Distress

1. On the iPhone, tap on the Home screen. On the iPad, tap
in the Status Bar.
2. If “Display Distress Confirmation” is enabled in Preferences  Call
Settings, tap Ok to confirm the distress at the prompt. The distress
is initiated on the distress group which may be different than your
currently selected group.
3. The display appears as shown below during a distress. If the auto-key feature is enabled,
an automatic PTT occurs for a configurable length of time following the initiation of a distress
on a group. Pressing PTT during this time interrupts the auto-key timer.
5.6.12 Clear a Distress
NOTE
1. Tap the distress indication in the Status Bar of the display.
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2. Tap Clear to clear either the distress for yourself and/or for the group
in distress (if you have supervisor privileges). If you are not the
supervisor, you can only clear the distress for yourself.
5.7 ENCRYPTION
5.7.1 Encryption Overview
The BeOn iOS application is delivered as a single application, supporting encrypted and
unencrypted voice. The single application is available on the Apple App Store as “BeOn PTT.”
Encrypted talk groups display a lock icon on their call status area to indicate whether the current
call is encrypted or if an outgoing call will be encrypted.
L3Harris Unified Administration System (UAS) Key Management Application
MM-008068-001
Manual
5.7.2 Configuring System for Encryption

UAS.
NOTE
communications.
communications.
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Refer to the L3Harris UAS Key Management Application manual (MM-008068-001) for

the UAS.
• The Key Admin tool can then be used to generate a .dkf for later import on the BeOn phone.
Refer to the L3Harris Key Manager Key Admin Overview and Operation manual
file.
5.7.2.3 Manual Key Loading

has been obtained, perform one of the following to load keys.
5.7.2.4 iTunes
Perform the following to copy the key file to the iOS device via the iTunes desktop application:
1. Connect the iOS device to a computer with iTunes installed. Open iTunes, select the iOS
device, and then select the Apps Tab. Scroll down until you seen the File Sharing area:
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2. Select the BeOn AES app. Drag and drop the ukek file into the top-level directory.
3. If the user is already logged into the BeOn application, the file is available to load manually
via the PreferencesSecurity SettingsLoad Manual Keys option.
Or
If the user is not logged into the BeOn application:
a. The user can load the key file by pressing the Load Encryption Keys button on the main
login screen.
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b. After selecting Load Encryption Keys, the following is displayed:
c. After selecting the file, the following screen is displayed:
d. Dismiss the popup and sign in as usual. If the key file is encrypted, upon attempting to
sign in, the user is presented with a popup requiring the password for the key file, as
shown:
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5.7.2.5 Email Attachment

Perform the following to load a key file attached to an email message:
1. Open the email containing the key file using the built-in mail application. BeOn must be
running.
2. Select Open in BeOn PTT AES as shown in Figure 5-31.
Figure 5-31: Load Keys from Email

3. If the user is not already logged into the BeOn application, the following is displayed:
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4. Tap OK to dismiss the pop-up and sign in. If the key file is encrypted, a dialog is displayed
prompting the user for the password as shown below:
5.7.2.6 Website Download

You can load a key file from a Web site. The file is selected and the BeOn application is chosen
to open it as shown in Figure 5-32. BeOn must be running.
Figure 5-32: Load Keys from Web Site
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If the user is not already logged into the BeOn application, the following is displayed:
Tap OK to dismiss the pop-up and sign in. If the key file is encrypted, a dialog is displayed
prompting the user for the password as shown below:
It is the user’s responsibility to ensure that the key file is stored and transferred
in a secure manner (e.g., via secure Web server or email service).
NOTE
5.7.3 Airlink Encryption

The BeOn iOS Client now supports air link encryption to the LAP. BeOn iOS uses DTLS 1.0 and
supports TLS_RSA_WITH_AES_256_GCM_SHA384,
TLS_PSK_WITH_AES_256_GCM_SHA384, and TLS_RSA_WITH_AES_256_CBC cypher
suites. The implementation uses the iOS Secure Transport Framework.
Choose an encrypted or non-encrypted airlink by selecting the appropriate LAP port number. If
an encrypted link is selected and a secure connection cannot be established, the client will NOT
fall back to a non-encrypted link. The encrypted connection is re-established when the transport
changes (e.g., between Wi-Fi and cellular).
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Airlink Encryption requires release R6B of LAP.
The establishment of an encrypted connection is indicated to the user by the presence of the lock
icon to the right of the BeOn logo, as circled below.
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6. BEON WINDOWS CLIENT (BWC)

The BeOn Windows Client (BWC) allows any administrator to listen to LMR traffic from a PC at a
desk, or in a command and control vehicle, as well as talk to BeOn and P25 radio users in the
field. The administrator can participate in PTT traffic and view the location and presence state of
users on a map.
If an audio device is recognized by the operating system as a microphone and can be set as the
default microphone in the system, it will work with the BWC. Examples include USB audio devices
and external microphones attached to USB, PCI, or motherboard sound inputs. No specific set
up is necessary.
Buttons on the PC’s keyboard can be configured as a PTT button via the PTT Shortcuts tab in
the “Edit Settings” dialog. See Section 6.2.1.5 for more information.
6.1 START THE BWC

1. Launch the BWC from the Start menu  All Programs  BeOn  BeOn Windows Client.
2. At the Login screen, enter your Username and Password.
• Click the Network Settings button if you need to make modifications to your User ID,
WACN, Password, or LAS information (see Figure 3-4). Click Save after making changes.
• Click the New user button if you need to create a new user (see Figure 3-3).
3. Click Login.
Figure 6-1: BWC Login

4. A dialog displays registration progress.
Figure 6-2: Registration Progress
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6.2 USER INTERFACE

Figure 6-3 is an example of the BWC display. The BWC features a tabbed interface that allows
users to quickly access key features. Click on a tab to pop the tab out, making it a moveable,
resizable window. Click to return the tab to the main window.
The BWC supports tool tips, which are displayed when the mouse is hovered
above a control.
NOTE
Figure 6-3: Sample Main Display

• The Status Bar, at the bottom of the display, provides information about the last PTT,
distress status, Text status, and Registration status. You can also edit settings and
Presence Information from here. See Section 6.2.1 for more information.
• The Calls tab allows the user to transmit and receive individual calls and group calls, send
group and individual texts, and add groups/individuals to the map. The Calls tab also
allows you to change the selected profile and view groups assigned to that profile. See
Section 6.2.2 for more information about the Calls tab.
• The Map tab initially shows the current user on the map. See Section 6.2.3 for more
information on the Map tab.
• The Groups tab lists all members of the selected group. See Section 6.2.4 for more
information on the Groups tab.
• The Contacts tab lists all your contacts and allows you to add new contacts. See Section
6.2.5 for more information about the Contacts tab.
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• The History tab lists received and transmitted calls, conversations, text messages, and
distress calls. It also allows you to playback audio from the call if available. See Section
6.2.6 for more information about the History tab.
• The Text tab allows you to send text messages. See Section 6.2.7 for more information
about the Text tab.
6.2.1 Status Bar

The Status Bar is located at the bottom of the display. From the Status Bar, you can:
• View the caller and callee of the last PTT.
• Access Distress Status and Text Status dialogs.
• View Registration status.
• Access the Edit Settings dialog.
• Edit Presence Information.
The following sections describe the different elements of the Status Bar.
Figure 6-4: Status Bar
6.2.1.1 Distress Status

Click in the Status Bar to display the distress Status dialog. If there is one or more active
distress, a number is displayed on the icon (e.g., ) indicating the number of entities in distress.
The Distress Status dialog displays all entities in distress. Click Cancel Distress to clear the
distress for yourself and/or for the group in distress (if you have supervisor privileges). If you are
not a supervisor, you can only clear the distress for yourself. See Section 6.3.10 for more
information on distress behavior.
Figure 6-5: Distress Status
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6.2.1.2 Text Status

Click in the Status Bar to open the Text Status dialog. The Text Status dialog allows you to
see incoming text messages from other clients.
Figure 6-6: Text Status
6.2.1.3 Presence Icon

Click the presence icon (e.g., ) in the Status Bar to update your presence information. See
Section 6.3.8 for more information on the Presence feature.
6.2.1.4 Registration Status

The BeOn applications registration status is indicated by an icon in the Status Bar.
Indicates the BeOn application is registered with the system.
Indicates the BeOn application is not registered with the system.
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6.2.1.5 Edit Settings

Click the button in the Status Bar to access the Edit Settings dialog. The Edit Settings dialog
consists of five tabs: Call, Text Message, Map, Network Settings, and About. After making
changes, click Save.
Figure 6-7: Edit Settings

Call
• Play audible grant tone - When the user presses PTT, an audible sound is generated once
the call has initiated and the user is free to speak.
• Turn on talkback timer - When checked, after receiving a call, the Individual caller is
temporarily assigned as the Next Call for 10 seconds (a timer counts down next to the
Individual in the Call Status Area of the ICall Tab). This allows the user to return the call within
10 seconds. The talkback timer will not show the countdown if the Next Call already displays
the same value as the incoming call.
• Set talkback timer - Duration in seconds of the talkback timer (see previous setting). Default
is 10 seconds, and acceptable values are 1 to 60. When the “Turn on Talk Back timer” setting
is unchecked, this setting is disabled.
• Conversation timeout - Group and individual calls are consolidated into conversation entries
in the History tab based this value. Calls made after this time expires are not grouped in the
conversation.
• Display distress confirmation - When checked, the BWC will display distress confirmations.
• Maximum events to store - Specify the maximum number of events to store. Default is 1000.
• Allow call recording - If enabled by the system administrator, the Allow call recording option
allows the user to enable/disable call recording. Enabling call recording saves all calls to the
PC. If call recording is disabled when a call comes in, the call cannot be played back and is
not available from the History tab.
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• Show PTT notifications - If the Show PTT notification feature is enabled, a popup window
displaying recent PTTs appears on top of all other application windows. The popup remains
until the operator has acknowledged all notifications. See Section 6.3.3 for more information
on PTT notifications.
 Show while window active - When checked, the PTT notification popup appears no matter
the state of the BWC application window. When unchecked, restoring the BWC
application window while the PTT Notification popup is displayed hides the popup.
 Click selects next ICall - When checked, the source of the PTT notification just clicked is
made the next ICall target. This lets the operator talk back to the source of a PTT without
having to first find them in a list.
Text
• Enable read receipt - Check this option to receive a confirmation that the text message
recipient read the message. This setting applies only to text messages sent to Individuals.
• Play tone on receipt - When checked, the device plays an audible tone when a text message
is received.
Map
• Latitude/Longitude - Specify the latitude and longitude for your location.
• Hide My Location - When this option is checked, your icon no longer appears on the map and
your name is displayed in italics on the Map indicating your location is being published as
“unknown.”
• Enable smart location - When smart location is enabled, the BeOn client updates its location
every x minutes (Time Interval) or y meters (Distance Interval), whichever happens first but
no more than z seconds (Max Update Frequency). While this option is intended for mobile
devices, it may be useful for a Windows Client user to keep their location “fresh” on theirs as
well as other users’ maps.
• Location Timeout (sec) - Specify the time which should elapse before BeOn considers the
location of users on the map to be too old or stale. Range: 30 to 9,999 seconds. Default: 300
seconds.
• Proxy Host/Proxy Port - Because the BeOn Windows Client must be Internet connected to
use the Google Maps feature, a proxy configuration has been added to allow customers who
deploy the client behind a firewall to operate.
Network
The Network Settings tab of the Edit Settings dialog allows you to modify your User ID, WACN,
Password, LAS IP address, and LAS port.
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Security
The Security tab is only present in the voice encrypted version of the BWC. See Section 6.4 for
more information on encryption.
• Reset message numbers - Reset message numbers to zero for this UE.
• Request rekey - Requests a rekey from the KMF (OTAR).
• Secure mode - When checked, outgoing individual calls are encrypted.
 OTAR Enabled:
 KMF Status:
• Load Keys - Opens a dialog allowing the user to select and load key files.
PTT Shortcuts
The PTT Shortcuts tab allows you to configure a button on the keyboard as a PTT button for that
entity.
Tone
The Tone tab allows the user to enable/disable tones and to choose what the application tones
sound like by selecting another audio file to play instead of the default tones. The allowed audio
file formats include .pcm or .wav, 8 kHz sample rate with 16-bit signed little-endian samples.
About
The About tab of the Edit Settings dialog displays copyright information, the software version, the
enabled features, and the End User License Agreement.
6.2.2 Calls Tab

Figure 6-8 is an example of the BWC Calls tab. From the Calls tab, the user can:
• Transmit and receive individual calls and group calls.
• Send individual and group texts.
• Add groups/individuals to the map.
• Change the selected profile and view groups assigned to that profile.
• Initiate a distress (see Section 6.3.10).
• Start/Stop scanning (see Section 6.3.9).
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• Ignore a call (see Section 6.3.2.2).

• Adjust volume and mute audio.
Sections 6.2.2.1 through 6.2.2.3 describe the panels of the Calls tab.
The Call Status Areas in the ICall Panel, Group Panel, and Profile Panel act as PTT buttons for
the contact or group associated with it. The icon on the left gives details about the group or call
state. While idle, the icon on the group Call Status Area indicates scan priority and supervisor
status or indicates if the group is the current distress group. When transmitting or receiving, the
icon shows an individual or group conversation icon, indicating a call is in progress. Refer to
Table 2-2 for a description of all icons.
There are two text lines on the Call Status Areas. The top line displays the next call; i.e., who the
target of the call is when PTT is pressed. The bottom line shows the current source of the call, or
the source of the last call, if available.
The color of the Call Status area indicates the current activity:
Figure 6-8: Calls Tab
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6.2.2.1 ICall Panel

Figure 6-9 shows the ICall Panel of the Calls tab. After selecting a contact from the drop-down
or from the ICall panel:
• Click the Call Status Area to initiate an individual call.
• Click to send a text message to the selected contact.
• Click to add the selected contact to the Map tab.
Figure 6-9: Calls Tab: ICall

Right-click on the Call Status Area to display a context menu:
• Add to Map: Adds this user to the map.
• Send Text: Allows you to send a text message (up to 214 characters) to this individual.
6.2.2.2 Group Panel

Figure 6-10 shows the Group Panel of the Calls tab. After selecting a group from the drop-down:
• Click the Call Status area to initiate a group call the selected group.
• Click to send a text to that group.
• Click to add the selected group to the Map tab.
Figure 6-10: Calls Tab: Groups

Right-click on the Call Status Area to display a context menu:
• Select Group: Makes this group the next call in the Group Panel.
• Add to Map: Adds this group to the map.
• Send Group Text: Allows you to send a text message (up to 214 characters) to this group.
• Mute: Mutes audio from this group. Right-click and select Unmute to unmute audio from this
group.
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6.2.2.3 Profile Panel

Every BeOn subscriber has a personality which can contain up to 16 profiles. Profiles allow the
BeOn subscriber to quickly change the organization associations of the device for different roles,
activities, or regional communications. Each profile can contain up to 16 groups. When a profile
becomes the ‘active’ profile, the device scans all groups contained in that profile. Only one profile
is active at a time.
The Profile Panel allows you to change the selected profile and view groups assigned to the
selected profile. You can transmit to any group in the profile by pressing and holding its Call
Status Area. Right-click on a group’s status area to display a context menu:
• Select Group: Makes this group the next call in the Group Panel.
• Add to Map: Adds this group to the map.
• Send Group Text: Allows you to send a text message (up to 214 characters) to this group.
• Mute: Mutes audio from this group. Right-click and select Unmute to unmute audio from this
group.
Figure 6-11: Calls Tab: Profile

• Can contain 0 to 16 Scan Priority 3 (P3) groups.
• Distress behavior (see Section 6.3.10).
• Supervisor flag for each group in the profile (refer to Table 2-2).
6.2.3 Map Tab

The BWC mapping interface uses Google Maps. As such, the BWC must be run on an Internet-
connected machine. The user can map individuals, groups, and “pins.”
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The individual icons on the map show the current presence state, if known. The icon is blue when
the last received location is within the timeout period configured in the Settings dialog (see Section
6.2.1.5). If the location is not received within this time, the icon changes to gray. This feature
instantly shows which individuals are active.
When a VPS (StatusAware) is available in the system, the BWC receives information about the
type of equipment an individual is carrying (e.g., BeOn, LMR, etc.). This affects the displayed
icon.
Right-click anywhere on the map (not occupied by a BeOn icon) to bring up a context menu. This
context menu provides the ability to center the map, set your location, or add a pin.
Figure 6-12: Map Tab Context Menu
6.2.3.1 Map Self

The current BWC user is always shown on the map. Right-click on the user’s icon on the map to
bring up a context menu. This context menu provides the ability to center the map on the user or
get more details about the user.
Figure 6-13: Current User Context Menu

The Details dialog includes the user’s name, alias, location, and time the location was received.
Figure 6-14: Mapped User Details Dialog
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6.2.3.2 Map User

Individuals can be added to the map in various ways; for example, from the Calls Panel or the
Groups, Contacts, or History Tabs, among others. Right-click on an individual’s icon on the map
to bring up a context menu. This context menu provides the ability to center the map on the
individual, set the individual as the next ICall, send a text to the individual, add the individual as a
contact, or get more details about the individual.
Figure 6-15: Mapped User Context Menu

The information provided in the Details dialog for the individual are the same as for the logged in
user.
6.2.3.3 Map Pin

Pins can be added to the map as placeholders for events or objects. The user can add a pin by
right-clicking anywhere on the map (not occupied by a BeOn icon) to bring up the context menu
and selecting Add Pin. The New Pin dialog allows the user to choose a new and pick an icon for
the pin.
Figure 6-16: New Pin

Right-click on a pin to bring up a context menu. This context menu provides the ability to center
the map on the pin or modify the pin.
Figure 6-17: Pin Context Menu
6.2.3.4 Mapped Items

All the items (individuals, groups, and pins) that have been added to the map are displayed in the
Mapped Items Panel to the right of the map. This is a tabbed panel that allows instant access to
all items, or just groups, users, or pins. The items are displayed in a tree to allow groups of users
to be expanded or collapsed.
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Figure 6-18: Mapped Items

Due to system limitations, groups display the number of individual members in the group in the
format “x of y.” The “x” indicates the number of members of the group received from the network,
and the “y” indicates the total number of members in the group.
Right-click on any mapped item to bring up a context menu. This context menu provides the ability
to center the map on the item, delete the item from the map, hide/unhide the item (make it visible
or not on the map), or highlight/unhighlight the item (turns the icon green on the map so it stands
out).
Figure 6-19: Mapped Items Context Menu

If the Map tab is displayed during a call and the person making the call is visible on the map, the
user’s icon has a blinking radio wave icon around it during the entirety of the call. The radio
wave is blue during normal calls and red during distress calls.
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6.2.4 Groups Tab

The Groups tab displays all members of the group selected from the drop-down at the top in a
table. This table lists group details and can be sorted by clicking the column headers. Individual
members can be found quickly by typing a portion of their name or user ID into the search bar.
Figure 6-22: Groups Tab

Right-click on an entity in the members list to open a context menu. The following options are
available from the context menu:
• Next Call: Makes this entity the selected contact in the ICall panel (Figure 6-9). This entity’s
alias is displayed on the first line of the ICall PTT button. Click the PTT button to initiate an
individual call to this entity.
• Add to Map: Adds the entity to the map.
• Send Text: Allows you to send a text to the selected entity.
• Add Contact: Opens a New Contact dialog allowing you to add this entity to the Contacts
tab.
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6.2.5 Contacts Tab

The Contacts tab contains an entry for each of the contacts in the PTT address book in a table.
The table lists contact details, is searchable, and can be sorted by clicking the column header.
Figure 6-23: Contacts Tab

Right-click on an entry in the list to open a context menu. The following options are available from
the context menu:
• Next Call: Makes this entity the selected contact in the ICall panel (Figure 6-9). This entity’s
alias is displayed on the first line of the ICall PTT button. Click the PTT button to initiate an
individual call to this entity.
• Add to Map: Adds the contact to the map.
• Send Text: Allows you to send a text to the selected contact.
• Get Presence: Retrieves the current presence state of the contact. If available, the presence
state is displayed in the Presence column of the Contacts tab.
• Modify Contact: Allows you to edit the Alias or User ID of the selected contact.
• Delete Contact: Permanently deletes the selected contact.
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1. Click the New Contact button.
2. The New Contact dialog opens. Enter the contact’s information and click Save.
6.2.5.2 Delete Contacts

1. Highlight one or more contacts.
2. Right-click and select Delete Contacts.
6.2.6 History Tab

The History tab (Figure 6-24) lists incoming and outgoing calls, conversations, text messages,
distress initiations, and distress cancellations. Up to 200 events can be stored in the history.
After reaching 200, new events will overwrite existing events, starting with the oldest first.
From the Event Type drop-down, you can choose how to filter the event list (All, Call, Text, or
Distress). You can also filter the list by time (enter the Start Time Begin/Start Time End and
click Apply). Clicking next to an event opens the Call Details dialog. Clicking next to an
event opens the Message Details dialog.
Figure 6-24: History Tab
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Right-click on an event to display a context menu.

• Details: Opens the Call Details dialog. The information displayed in this dialog differs
depending on the type of call. Call details can include the speaker, call recipient, call time,
and location. Click the button to playback the selected call.
Figure 6-25: Call Details

• Delete Selected Event: Deletes the selected event.
• Next Call: Causes that individual to be selected for an individual call.
• Add User/Group to Map: Adds the highlighted user or group to the map.
• Send Text/Send Group Text: Allows you to send a text to the highlighted user or group.
• Add Contact: Adds this entity to your contact list.
6.2.7 Text Tab

The Text Tab allows you to send and receive text messages. See Sections 6.3.6 and 6.3.7 for
more information on Text Messaging.
Figure 6-26: BWC Text Tab
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6.3.1 Group Calls

1. Click and hold the Call Status Area of the desired group in the Profile tab, or of the selected
Group in the Group tab to PTT.
2. Begin speaking. When transmitting, the Call Status Area is yellow.

During an incoming Group Call, the Group’s button turns green and the contact is highlighted on
the map surrounded by blue rings (see Table 2-2 or Section 6.2.3.5).

1. Select a contact from the drop-down in the ICall panel, or right-click an individual in the
Contacts/Groups/History tab and select Next Call.
2. Click Call Status Area (PTT) to initiate the call.

During an incoming Individual Call, the ICall button turns green and the talker is highlighted on
the map surrounded by blue rings (see Table 2-2 or Section 6.2.3.5).
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6.3.3 PTT Notifications

If the PTT notification feature is enabled and the BWC application window is in the proper state
(see Section 6.2.1.5), the PTT Notification popup window appears when a PTT is received. The
notification shows the PTT type (group, individual, or distress), the source and target, and the
time the PTT was received. The notification background color is green for normal PTTs and red
for distress PTTs. A distress group call, normal group call, and individual call are shown below:
If a PTT is received with the same source and target as an existing notification, a badge is added
to the notification indicating the number of PTTs received as shown below:
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The background color reflects the state (green for normal or red for distress) of the last PTT made
between a specific source and target. If a normal PTT follows a distress PTT, the background
color reverts to green, but the badge indicating the number of PTTs remains red as show below:
PTT notifications are added to the popup in the order they arrive (oldest at top). Subsequent PTTs
with the same source and target do not affect the ordering.
The popup will not disappear until the operator acknowledges every notification. There are two
ways to acknowledge notifications:
• Click the notification itself. This removes the notification from the PTT Notification popup,
hides the popup, and brings the BWC application to the foreground. This lets the operator
easily respond to the PTT. The popup reappears if another PTT is received or if the BWC
application window is minimized.
• Click the ‘X’ on the notification. This removes the notification from the PTT Notification popup
but does not hide the popup or activate the BWC application window. This lets the operator
easily dismiss a PTT notification without having to take further action.
In either case, if no more notifications are in the PTT Notification popup, the popup is closed. It is
not possible to close the PTT Notification popup without clicking each notification or its ‘X.’
6.3.4 Conversations
Group and individual calls are consolidated into conversation entries in the History tab based on
the Conversation Timeout value configured in Call Settings (Section 6.2.1.5). If any call is either
placed or received and its source matches the last call placed or received, the previous and
current calls are placed into a conversation and the conversation entry is displayed in the History
tab (see Section 6.2.6).
Figure 6-27: Conversations
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6.3.5 Ignore a Call

Incoming group and individual calls can be ignored by clicking . Once a group is ignored, calls
from that group are not received until the group call has ended and the call’s hang timer has
expired. If the user places a PTT call on that group/individual, even during the hang timer
countdown, the call is placed and the group/individual is no longer ignored. Calls cannot be
ignored while the user is in a distress.
6.3.6 Sending a Text Message
6.3.6.1 From Text Tab

1. Select a group or individual from the drop-down on the Text tab.
2. Click New Conversation.
3. Select “No receipt requested” or “Single Recipient” from the drop-down.
4. Enter a message in the Message box (up to 214 characters) and click Send.
6.3.6.2 From Groups, Contacts, Profile, and History Tabs

1. Right-click on a group or individual from the list. Select Send Group Text or Send Text.
Or
Click in the ICall or Group dialog.

2. Enter a message up to 214 characters and click Send.
6.3.7 Receiving a Message

All received messages appear on the Text tab. A beep sounds when a new message is received
and a badge is displayed with the count of unread messages on the Text Status icon in the status
bar.
6.3.8 Presence
interested users. The BWC supports real-time presence on the Groups tab and Map tab.
1. Click the Presence icon in the Status bar.
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In addition to presence options available to the user, two more states are utilized by the
system, but are considered automatic states:
• Busy - In the Busy state, the BeOn client creates call-log records for all talk-spurts
that were not played and records received audio. See the following note.
• Unavailable - The BeOn user is not registered in the system.
states.
NOTE
and individual calls.
6.3.9 Scanning

1. Distress call
2. Individual call

application.
To disable scanning, click the Scanning icon ( ) in the Calls tab. When disabled, the Scanning
icon will reflect a disabled scanning state ( ).

When scanning is enabled, all groups in the currently active profile is monitored by the BeOn
application.
To enable scanning, click the Scanning icon ( ) in the Calls tab. When enabled, the Scanning
icon will reflect an enabled scanning state ( ).
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6.3.10 Distress
supported:
• None.
• Distress alert only.
 The declaring user can clear the distress alert at the VNIC.
 A console user can clear the distress alert at the VNIC.
• Distress alert and distress call are declared on the default distress talk group.
 The declaring user clears the individual distress state on the network and the group
distress state on the network.
clear the group distress. In doing so, all individual distress states on the network are also
cleared. Local states are cleared as well.
• Distress alert and distress call on the selected talk group.
 The declaring user clears the individual distress state on the network and the group
distress state on the network.
clear the group distress. In doing so, the individual distress states on the network are also
cleared. Local states are cleared as well.
• Distress alert and distress call on the default distress talk group. The user must clear the alert
locally.
and group distress.
• Distress alert and distress call on the selected talk group. The user must clear the alert locally.
and group distress.
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6.3.11 Initiating a Distress

1. Press in the Calls tab.
2. Confirm the distress at the prompt. The distress is initiated on the distress group which may
be different than your currently selected group.
3. The Calls tab and the PTT button of the group are red.
Figure 6-28: Calls Tab during Distress

6.3.12 Clearing a Distress
NOTE
1. Right-click the group button currently in distress.

2. Click Cancel Distress to clear either the distress for yourself and/or for the group in distress
(if you have supervisor privileges). If you are not the supervisor, you can only clear the distress
for yourself.
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6.4 ENCRYPTION
6.4.1 Encryption Overview
The BWC supports P25 encrypted communication using 256-bit Advanced Encryption Standard
(AES). Encryption keys are loaded manually or by using Over-the-Air-Rekeying (OTAR) methods.
Data Encryption Standard (DES) is not currently supported in BeOn.
Encryption options are available on the Security tab of the Edit Settings dialog. See Section
6.2.1.5. Encrypted talkgroups display a icon on their call status area to indicate whether the
current call is encrypted or if an outgoing call will be encrypted.
MM-008068-001 L3Harris Unified Administration System (UAS) Key Management Application Manual
6.4.2 Configuring System for Encryption

UAS.
NOTE
communications.
communications.
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Refer to the L3Harris UAS Key Management Application Manual (MM-008068-001) for

the UAS.
• The Key Admin tool can then be used to generate a .dkf for later import.
Refer to the L3Harris Key Manager Key Admin Overview and Operation Manual
file.
6.4.3 Manual Key Loading

has been obtained, follow these steps to load the keys into the BeOn application on the BWC.
On the Security tab of the Settings dialog, click Load Keys. A dialog opens prompting you to
select a key file. After selecting key file, click Open.
Figure 6-29: Select Key File

Alternatively, you can place the key file in the BeOn Client user directory
(%USERPROFILE%\BeOn\Client\<BeOn user name>) before starting the application. If a key
file is present in this directory, the application finds it, prompts the user for the key file password,
and installs the keys.
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6.4.4 OTAR
OTAR operations are supported in the BeOn application. Prior to enabling OTAR in BeOn, an
administrator must follow the instructions above in Section 4.6.1.2.
Once the UAS has provisioned the KMF with group information, crypto net information, and key
bindings, the KMF generates a set of Traffic Encryption Keys (TEKs) for each of the crypto nets
and for other traffic. The KMF also generates Key Encryption Keys (KEKs) and Unique Key
Encryption Keys (UKEKs) for each user. There are two types of encryption files: UKEK and
UKEKX. The difference between the two is that UKEKs have no password set and UKEKX has
a password set when created via the KMF. After the UKEK is placed in the BeOn Client user
directory (%USERPROFILE%\BeOn\Client\<BeOn user name>) and the BeOn app is launched,
there is no popup. When you launch the BeOn app with UKEKX, there is a popup screen asking
you to enter the password.
An administrator uses the KMF to generate a UKEK file for each user and distributes these files
to the appropriate users.
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7. PATCH AND SIMULSELECT CALLS

BeOn can participate in Patch and SimulSelect Calls as described in the
following sections but cannot create them. Patches and SimulSelects are
NOTE created at the dispatch console.
7.1 SIMULSELECT FEATURE

The SimulSelect feature allows a Console to talk simultaneously to multiple talkgroups. The BeOn
devices in this case are basically passive receivers of a SimulSelect (SS) call from a Console.
Devices cannot initiate an SS call nor talk back on the SS. Therefore, the talk back timer is not
activated when a device is receiving a SimulSelect call regardless of its current setting. However,
a SimulSelect call can be ignored by the device just like any other normal call. A SimulSelect call
can be directed to a list of voice groups and/or individuals.
7.1.1 SimulSelect ICall

When a BeOn device is receiving a SimulSelect call, then the call Status Bar displays the call
information as if it was an ICall from the console to this device.
The Call Status Bar on the device displays a SimulSelect icon ( ) as well as an 'Ss' string
indicating that this is a SimulSelect call. Since there could be multiple SimulSelects established
on the same devices at the same time, each SimulSelect gets an assigned ID for this device. This
ID has no meaning beyond the device; i.e., each device assigns its IDs independently from any
other device. The call recipient is the registered device user. The call source is the contact
associated with the Console ID. If a contact for the console originating the SimulSelect was never
added to the Contacts on the device, then the ID (i.e., region/agency/user number) of the console
is displayed.
7.1.2 SimulSelect Group Call

When a BeOn device is receiving a SimulSelect call because it is scanning one or more groups
that are part of the call, then the call Status Bar displays the call information as if it was a group
call. If the BeOn device is scanning more than one group that is part of the SimulSelect call, then
the call Status Bar displays the group information for the group with the highest priority.
The Call Status Bar on the device displays an icon ( ) as well as an 'Ss' string indicating that
this is a SimulSelect call. The call recipient is the highest priority group scanned by the device
that is part of this SimulSelect call. The call source is the contact associated with the Console ID.
7.1.3 BeOn Device Originated Group Calls

While the BeOn device is part of SimulSelect, it can make normal group calls to any of its scanned
groups including the groups that are part of the SimulSelect. Those calls are not affected by the
contents of the SimulSelect.
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7.2 PATCH FEATURE

A patch allows temporary communications between multiple voice groups. Once the patch is set
up, it can be used by either the console or the BeOn device to initiate calls. A Patch can only
contain voice groups (no individuals). If a BeOn user selects a group that is part of a patch, then
the call made on that group is always received by all members of the patch until the patch is torn
down. The priority of the calls to/from the Patch is the highest priority of a group contained in the
patch in the BeOn device’s active profile.
7.2.1 Outgoing Call to a Patch

The patch icon ( ) is displayed for the rows of groups that are part of the patch. The call Status
Bar displays the name of the selected group concatenated with the string "PatchA" that indicates
that this call is going out on a patch. The ID "A" is device specific and is used to uniquely identify
a patch on this device in case there are multiple patches active. The next call menu (lower left
corner) displays the name of the group concatenated with “PatchA" to indicate that when PTT
button is pressed the call will go out to the patch.
7.2.2 Incoming Patch Calls

For incoming calls to a patch, the Status Bar always displays the highest priority group in the
patch scanned by this device concatenated with the "Patch" and the patch ID specific to this
device.
7.2.3 Talk Back Timer

If the Talk Back timer is active and the next call group corresponds to one of the groups in the
patch, the Talk Back timer is not displayed since the next call would go out to the patch anyway.
However, if the next call is to a group outside of the patch, then the Talk Back timer is displayed
to allow the user to call back on the patch.
7.3 PATCH/SIMULSELECT DISTRESS

Addition of a group in distress to a patch or SimulSelect is prevented by the console.
If a tear down is initiated by the console on a SimulSelect and one of its groups is in distress, the
tear down proceeds and the group's distress state is not affected.
Tear down of a patch while one of its groups is in distress is not allowed until the distress state of
that group is cleared. When a distress is canceled on any group in the patch, it is canceled for the
whole patch.
When a distress is initiated on a group that is part of a SimulSelect, it only affects that group.
However, when a distress is initiated on a group that is in a patch, then the whole patch enters a
distress state.
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8. ERROR MESSAGES
This section provides information regarding error messages for the BeOn application. For other
hardware or software failures, refer to the manufacturer’s documentation supplied with your
device.
ERROR MESSAGE SOLUTION
Appears in place of the list in the Groups tab when no profiles and groups
You are not a member of any have been assigned to a user’s personality.
group
See your agency administrator to correct this.
Appears in bottom left of screen when scanning parameters have not been set
at startup.
No Next Call
Verify that the phone’s data connection is established and working.
Appears in the call Status Bar when there are no call events in the BeOn
No Recent Calls
database.
Attempt to inform the VIDA system of current scan parameters failed.
Scan Parameters update failed
The BeOn application could not initialize its internal components.
BeOn Application Failed to Start
Attempt to restart the application or contact L3Harris TAC if this problem
persists.
Attempt to register with the system failed.
Registration timed out
Request has timed out
Attempt to register with the system failed.
Registration failed
User identified in the license file is not a valid user in the system.
Invalid login credentials
Obtain a correct license from the agency administrator for the user.
Registration could not complete during initialization of the application.
You are logged in de-registered
The active profile could not be initialized at startup.
Active profile was not found
Contact L3Harris TAC for assistance.
Unstable network connection
Appears in the notification window when there are unprocessed BeOn
notifications.
Unread BeOn Notification(s)
Tap the top bar and drag downwards to expose the notifications window on
mobile devices. Tap on the BeOn notification row to see the pending
notifications.
Attempt to get presence status for members of a group failed.
Show group members request
timed out
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ERROR MESSAGE SOLUTION

Appears when a BeOn text message is received by another user.
Text Message Received
Access the text message via the BeOn notifications screen or by viewing
details of the Text Message event in the Events tab.
A BeOn text message could not be sent.
Send Failed
A BeOn text message could not be sent because the sender is not registered
on the system.
UE Not Registered
A BeOn text message could not be sent because the recipient is not
registered on the system.
Dest Not Registered
The VNIC could not be reached.
Connection Error
Contact L3Harris TAC for assistance.
There are no distresses at the Displayed in the Distress Status screen when the user and no groups are
present time currently in distress state.
Displayed when the BeOn application no longer detects the presence of an
No external storage found.
SD card. BeOn will shut down after confirmation of this message.
Please make sure external
storage is mounted
BeOn cannot run without an SD card present in the device.
Attempt to get location from another user failed.
Location Request Failed
Target user may not have GPS enabled on their device or was unreachable at
the time of the request.
Displayed in the notification details when a group is placed into distress state.
<group> was placed in Distress
<group> is the name of the group, and <time> is the time at which the distress
state at <time>
was started.
Displayed in the notification details when a group’s distress state is cleared.
Distress state for <group> was
<group> is the name of the group, and <time> is the time at which the distress
cleared at <time>
was started.
Displayed while modifying a value in the Preference screen when the value
A number between <min> and
exceeds the allowable range. <min> is the minimum value, <max> is the
<max> is required. Setting value
maximum value, and <default> is the default value that gets applied after the
to <default>
message is confirmed.
Attempt to get presence from another user failed.
Unable to retrieve presence
state for Target user may not exist in the presence database of the VNIC or was
unreachable at the time of the request.
Chosen group cannot become the next call because it does not exist in the
Unsupported action: the group current scanning parameter set.
you selected is not in your
current scan parameters A profile containing the chosen group must be selected as the active profile
prior to making the chosen group the next call.
The Radio Set Identifier (RSI) that the UE received from the UKEK load (via
RSI Mismatch: Please contact
manual load or OTAR) is out of sync with the RSI that the UAS believes that
your crypto officer
the unit possesses. Contact the crypto officer to correct the key load.
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9. TECHNICAL ASSISTANCE
The Technical Assistance Center's (TAC) resources are available to help with overall system
operation, maintenance, upgrades and product support. TAC is the point of contact when answers
are needed to technical questions.
Product specialists, with detailed knowledge of product operation, maintenance and repair provide
technical support via a toll-free (in North America) telephone number. Support is also available
through mail, fax and e-mail.
For more information about technical assistance services, contact your sales representative, or
call the Technical Assistance Center at:
North America: 1-800-528-7711
International: 1-434-385-2400
Fax: 1-434-455-6712
E-mail: PSPC_tac@l3harris.com
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APPENDIX A OPTIMIZING BATTERY LIFE

The amount of power used by the device depends on the device type, the state of the battery, the
other applications in use, and the amount of time sending and receiving communication over
BeOn.
The following list provides guidelines for improving battery life while using BeOn:
• Screen
The number one consumer of battery life is the screen. It does not matter what application is
running or even if you are on the OS home screen. Having the screen on significantly reduces
your battery life.
Most smartphones can be set to reduce the brightness of the screen. This can extend the
battery life significantly. Most smartphones allow you to change the background color.
Changing it to a dark color is best, black is optimal.
Using a BeOn device with a PTT accessory and leaving the screen off is the best option.
• Wi-Fi Use
BeOn requires a data connection - either cellular or Wi-Fi. Most smartphones allow both to
operate simultaneously. If you turn off Wi-Fi, BeOn will connect over cellular. Turning off Wi-
Fi prevents the phone from using Wi-Fi reception, and thus increases battery life.
• Closing Other Applications
Using BeOn while all other applications are closed will optimize battery life by preventing those
applications from consuming battery power. Media playback applications such as MP3 players
and games will consume battery power quickly.
• GPS
Using location services consumes a lot of power. On Android, BeOn uses 25% more power
with Location Services turned on. Many phones allow location services to use GPS satellites,
the Wireless network, or both.
Disabling the GPS satellites for locations services can significantly extend the battery life of
the BeOn device when "Share Location" is enabled. On the BeOn device, press the Settings
button and clear the Share Location option.
If disabling GPS is not an option, decreasing the frequency of updates will also extend the
battery life to some extent (see Section 4.4.9.4).
• Android GPS Controls
Press the Settings button and then tap Location Services. From here you can turn off
several GPS options. Android devices may vary. Consult the documentation provided with
your device.
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APPENDIX B VOICE ENCRYPTION IN BEON

This section describes the process needed to configure and enable voice encryption for a BeOn
user.
B.1 PREREQUISITES
The following prerequisites are required to ensure the tools and system elements needed to
configure and enable voice encryption for a BeOn user are present and available:
• The UAS and KMF are installed and configured.
• In the UAS, ensure the Key ID Ranges are defined under Region scope for System Admin.
Figure B-1: Key ID Range Settings in UAS

• The Region, Agency, talk groups, and users are configured in the UAS administration section.
• Enable Part 1025 in the KMF (refer to the KMF release notes, MS-008859-001).
• Install the BeOn client application(s).
B.2 UAS CONFIGURATION

B.2.1 Agency Administration
Each end user in the administration system must have its “Enable P25 AES OTAR” setting set to
“true.”
Figure B-2: Voice End User Settings in UAS
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If a subscriber unit has not been created for each BeOn user, create one and make sure the
Protocol Type is “BeOn” (see Figure B-3).
Figure B-3: Subscriber Unit Settings in UAS
B.2.2 Crypto Officer Administration

1. Access the UAS as the Crypto Officer Administrator (COA) user and create a crypto officer:
Figure B-4: Crypto Officer Settings in UAS
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2. Next, create a KMF entry under the “KMFs” tab:
Figure B-5: KMF Settings in UAS

3. Add your agency(ies) to the Admin Class in use by the newly-created Crypto Officer (CO) to
enable the CO to create crypto nets in which to add your BeOn Users:
Figure B-6: Admin Class Settings for Crypto Officer in UAS

4. Add the CO to the KMF created in step 2:
Figure B-7: KMF Settings in UAS
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5. Create crypto nets for end users and talk groups, utilizing the Key ID ranges added when you
configured your agency:
Figure B-8: Crypto Net Settings in UAS

6. With the crypto net created, add your talk groups and end users to the crypto net:
Figure B-9: Talk Group and End User Settings in a Crypto Net
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7. Configuration of the data elements needed for voice encryption on the administration side is
now complete. Issue a “Warm Start” on the users configured for voice encryption:
Figure B-10: Warm Start Operation in UAS

The configuration and setup in the UAS is now complete. The following steps involve the Key
Management Facility (KMF) – specifically the Network KMF Management Console – and the
BeOn clients.
B.3 KMF CONFIGURATION

1. Start the Network KMF Management Console application on the KMF server, and check the
Event Log to make sure there are no errors:
Figure B-11: Event Log in Network KMF Management Console
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2. Check the Task View tab to make sure the warm start process is complete:
Figure B-12: Task View Tab in Network KMF Management Console

3. On the End User tab, the user(s) that were just warm started should be listed and their
respective crypto nets should be listed in the status area below the user list:
Figure B-13: End Users Tab in Network KMF Management Console
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4. Generate a binding report to use later to compare against keys displayed in the BeOn app.
Do this on the Binding Report tab, as shown below. The report is in XML format.
Figure B-14: Binding Report in Network KMF Management Console

5. If you intend to provision key information over the air (OTAR), check that the OTAR column
in the End User list is “Yes” for all the users configured for voice encryption:
Figure B-15: OTAR Value for End Users in Network KMF Management Console
6. Export the ukek or ukekx file for each end user on the UKEK File tab:
Figure B-16: Exporting UKEK File in Network KMF Management Console
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7. With all the key files generated for the end users, transfer the files to the BeOn clients based
on instructions found in Section 4.6.1.5 for Android clients, Section 6.4.3 for iOS clients, or
Section 5.7.2.3 for Windows clients.
8. Verify that the key file was loaded successfully and that the BeOn client has successfully
communicated with the KMF by accessing the Security Key Details screen in the client’s
Preferences menu (see Section 4.4.9.6, Section 5.5.10.4, or Section 6.2.1.5).
B.4 TROUBLESHOOTING
If “OTAR Enabled” is “No” or the “KMF Registered” fields are not what you expected, consider
these troubleshooting tips:
1. Ping the KMF IP address from the LAP.
If not reachable, check firewall rules.
2. Warm Start Failed?
Check “Enable P25 AES OTAR” and “Manually-Keyed” options for the end user under agency
administrator; one or the other should be checked, not both.
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APPENDIX C MAPPING FAQ

How do I set my location on the map (Windows Client only)?
There are several ways to set your location on the map:
• During the initial setup wizard, enter the desired longitude and latitude.
• On the Map, right-click the desired location and select “Set as Current Location.”
• On the Map tab of the Settings Dialog, enter the desired longitude and latitude.
On BeOn mobile clients, your location is determined automatically and cannot

be set manually.
NOTE
How do I prevent my location from being made available to other users?

Windows Client
On the Map tab of the Settings Dialog, check “Hide My Location.” Your icon will no longer appear
on the map and your name is displayed in italics on the Map indicating your location is being
published as “unknown.”
iOS Client
Disable the control in the iOS Settings App, under Privacy/Location Services.
Android Client
Disable the control in the “Location Services” section of the Settings app.
How can I add a user to the map?

Windows Client
There are several ways to add users to the map:
• On the ICall panel, right-click the Call Status Area and select “Add to Map,” or click the “Add
to Map” tool button below the Call Status Area.
• On the Groups tab, right-click on a group member and select “Add to Map.”
• On the Contacts tab, right-click on a contact and select “Add to Map.”
• On the History tab, right-click an event and select “Add User to Map.”
iOS and Android Clients
Users can be added to the map from the slide out menu on the Map view. In addition, users can
be added to the map in the iOS client from the Contacts menu.
How can I add multiple users to the map?

You can add as many users as you like to the map by the methods described in the answer to
“How can I add a user to the map?” Additionally, on the Groups tab and Contacts tab, select
multiple users from the lists using the Shift and Ctrl keys (or press Ctrl-A to select all), then right-
click a selected user and select “Add to Map.”
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How can I add a group to the map?

Windows Client
There are several ways to add groups to the map:
• On the Group panel, right-click the Call Status Area and select “Add to Map,” or click the “Add
to Map” tool button below the Call Status Area.
• On the Profile panel, right-click a Call Status Area and select “Add to Map.”
• On the History tab, right-click a group event and select “Add Group to Map.”
iOS and Android Clients
Groups can be added to the map from the slide out menu on the Map view. In addition, users
can be added to the map in the iOS client from the Groups menu.
How can I add multiple groups to the map (Windows Client only)?
You can add as many groups as you like to the map by the methods described in the answer to
“How can I add a group to the map?”
On the BeOn mobile clients, only a single group may be mapped at one time.
NOTE
How do I remove users from the map?

Windows Client:
On the Mapped Items panel (to the right of the map), select one or more users (multiple users
may be selected with the Shift and Ctrl keys). Right-click on a selected user and select “Delete
Item.”
You can never remove yourself from the map using the “Delete Item” menu.
iOS and Android Clients:
Remove users from the map using the slide out menu on the Map view.
How do I remove groups from the map?

Windows Client:
On the Mapped Items panel (to the right of the map), select one or more groups (multiple groups
may be selected with the Shift and Ctrl keys). Right-click on a selected group and select “Delete
Item.”
Remove groups from the map using the slide out menu on the Map view.
How do I subscribe to real-time location updates for users?

Once a user has been added to the map, an icon is placed at his most recent location on the map.
However, changes in his location (and presence) are not reflected until a subscription is made.
To subscribe to the user’s location (and presence) updates, select one or more users on the
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Mapped Items panel (multiple users may be selected with the Shift and Ctrl keys). Right-click on
a selected user and select “Subscribe.”
Because of system limitations, only 36 combined users and group subscriptions are available.
On BeOn mobile clients, mapping a user automatically results in subscribing to

a real-time location for that user.
NOTE
How do I subscribe to real-time group membership?

Once a group has been added to the map, the members of the group are discovered and an icon
is placed at each member’s most recent location on the map, if it is known. However, changes in
the group membership are not reflected until a subscription is made. To subscribe to a group’s
membership, select one or more groups on the Mapped Items panel (multiple groups may be
selected with the Shift and Ctrl keys). Right-click on a selected group and select “Subscribe.”
Because of system limitations, only 36 combined users and group subscriptions are available.
On BeOn mobile clients, mapping a group automatically results in subscribing

to a real-time membership for that group.
NOTE
How do I unsubscribe from real-time location updates for users?

On the Mapped Items panel (to the right of the map), select one or more users (multiple users
may be selected with the Shift and Ctrl keys). Right-click on a selected user and select
“Unsubscribe.”
You cannot unsubscribe from yourself. A subscribed user does not have to be unsubscribed first
to remove it; the delete action automatically makes them unsubscribed.
On the BeOn iOS Client, you must un-map the user to unsubscribe.
NOTE
How do I unsubscribe from real-time group membership?

Windows Client:
On the Mapped Items panel (to the right of the map), select one or more groups (multiple groups
may be selected with the Shift and Ctrl keys). Right-click on a selected group and select
“Unsubscribe.”
A subscribed group does not have to be unsubscribed first to remove it; the delete action
automatically makes it as well its users unsubscribed.
On mobile clients, un-map the group to unsubscribe.
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What do the different icons on the map indicate?

The following table summarizes the meanings of the different icons on the map. The same icon
is also next to the user’s name on the Mapped Items panel.
BEON USERS LMR USERS

PRESENCE
STATUS RECENT STALE RECENT STALE
HIGHLIGHTED HIGHLIGHTED
LOCATION LOCATION LOCATION LOCATION
Available
Silent N/A N/A N/A
Busy N/A N/A N/A
Unavailable
A presence status of “Available” means the user is on the network and can receive voice
communications; “Silent” means they are on the network, can receive voice communications, will
not hear any audio; “Busy” means they are on the network, but will not receive voice
communications; and “Unavailable” means they are not on the network and will not receive any
communications.
Normally, the body of the icon is blue. If the location becomes stale (i.e., the time the last location
received exceeds the Location Timeout specified on the Map tab of the Settings Dialog), the body
of the icon turns gray. If the user (or group) is currently highlighted, the body of the icon turns
green, regardless of the age of the last received location.
Mobile clients do not offer a way to highlight a user on the map, but the Android
client does support indication of stale location.
NOTE
How can I highlight a user (or group) on the map to make them stand out?
On the Mapped Items panel (to the right of the map), select one or more users or groups (multiple
users may be selected with the Shift and Ctrl keys). Right-click on a selected user or group and
select “Highlight.” Select “Unhighlight” to stop highlighting the user or group.
Highlighting a group has the same effect as individually highlighting each member of the group.
Icons of highlighted users have green bodies. Highlight as many users as you would want.
On the BeOn iOS Client, there is no indication of highlighted users.

NOTE
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How can I hide a user (or group) on the map?

Hiding a group has the same effect as individually hiding each member of the group. Hidden users
are not displayed on the map. You may hide as many users and groups as you would like.
Hiding a user is helpful when watching groups on the map that have members far away from the
rest of the group. The calculated zoom level when centering the map on a group does not account
for hidden users.
Windows Client:
On the Mapped Items panel (to the right of the map), select one or more users or groups (multiple
users may be selected with the Shift and Ctrl keys). Right-click on a selected user or group and
select “Hide.” Select “Show” to show the user or group.
Hide users using the slide out menu on the Map view.
How can I center the map on a user?

Windows Client:
There are several ways to center the map on a user:
• On the Map, right-click the user and select “Set As Center.”
• On the Mapped Items panel, double click on the user or right-click on the user and select “Set
As Center.”
• Add the user to the map again by any of the methods described in the answer to “How can I
add a user to the map?”
The zoom level is preserved when centering on a user.
iOS Client:
Tap on the Arrow icon at the bottom left of the Map view to center the map on your location. Tap
the one-person icon in the bottom right corner of the map to center the map to your location.
The map will automatically re-center on your location as it changes, until you manually zoom or
shift the map view, or you choose to center on the group. There is no support for automatically
centering the map on another user.
How can I center the map on a group?

Windows Client:
On the Mapped Items panel, right-click on the group and select “Set As Center.” The map will
change zoom level and pan to show all group members.
iOS Client:
Tap the Group icon at the bottom left of the Map view to scale and center the map and display all
the currently mapped users or group.
Android Client:
Tap the group icon in the bottom left corner to scale and center the map and display all the
currently mapped users or group.
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The map will automatically re-center and re-scale as locations are changed, until you manually
zoom or shift the map view, or you choose to center on your location.
What do the various text formats mean in the Mapped Items panel (Windows Client
only)?
The Mapped Items panel uses color, italics, and a bullet character to convey information about
users’ location, real-time subscription status, and visibility on the map. The table below
summarizes the various formats currently in use.
REAL-TIME LOCATION SHOWN

MAPPED ITEMS PANEL FORMAT
SUBSCRIPTION KNOWN ON MAP
John Smith ● Y Y Y
John Smith ● Y N N
John Smith N Y Y
John Smith N N N
John Smith ● Y n/a N
John Smith N n/a N
Not supported on BeOn mobile clients.

NOTE
What happens when a mapped user places a call?

When transmitting a PTT or receiving a PTT from a mapped user, flashing blue circles (radio
waves) are drawn around the user’s icon as show in the following image.
What happens when a mapped user places a distress call?

When transmitting a distress PTT or receiving a distress PTT from a mapped user, flashing red
circles (radio waves) are drawn around the user’s icon as show in the following image.
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How are users who have initiated a distress displayed on the map?
When a user places a distress call, either because he initiated a distress or because he is talking
on a group which has been placed in distress, his icon on the map will change as described in
the answer to “What happens when a mapped user places a distress call?” His icon will not be
displayed any differently if he is not transmitting.
What happens when a mapped user stops scanning the group under which he or
she is mapped?
When you are real-time subscribed to a group and a user stops scanning that group, he is
removed from the group membership and removed from the map. However, if the user has been
individually added to the map, he is only removed from the group membership, but continues to
be displayed on the map.
On the BeOn mobile clients, the user is removed from the map immediately after
being removed from the group, unless that user is mapped explicitly with the
NOTE “Map Contacts” action.
What happens when a mapped user deregisters?

When you are real-time subscribed to a user and he deregisters, either deliberately or due to poor
network coverage, his presence changes to unavailable, but he continues to be shown as a group
member and shown on the map.
On BeOn mobile clients, the user is removed from the map once they deregister
from the system, but the icons may remain on the map if they lose their data
NOTE connection or exit BeOn in an unexpected way (e.g., battery loss).
Why do I see location, presence, or group membership change, without having

made a real-time subscription?
Sometimes real-time subscriptions are made in the background to support other feature of the
application (e.g., the Group tab membership list). Events cause by those subscriptions affect all
areas of the application.
Why must I real-time subscribe to groups and users after adding them to the map?
Due to system limitations, only a limited number of real-time subscriptions (approximately 38) can
exist for the application at any time. With group size variability and subscriptions needed for group
membership, this limit could be exhausted quickly. To provide the greatest flexibility and allow
complete control over what appears on the map, you must specify precisely which users and
groups you want to track.
How can I remove my user’s icon from others’ maps (e.g., at the end of my shift)?
To remove your icon from other’s maps, stop scanning the groups that are being mapped or sign
out of BeOn. If a BeOn Windows Client is mapping the user as part of the group only, the user is
removed from the map and the Mapped Items panel. However, if the user is mapped as an
individual, they remain on the map. The rationale for this is that mapped individuals have higher
precedence and should not be removed from a map due to someone’s remote action.
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In earlier releases of the Windows Client (before R2A), users were NOT removed from the map
if they signed out. Instead their icon was changed to “Unavailable.”
Alternatively, check the “Hide My Location” checkbox on the Map Tab of the Settings Dialog and
then click Save. This may not affect the remote clients immediately; however, the next time that
the remote client attempts to map you, it will not have a valid location, and therefore will not be
able to do so.
On the BeOn iOS Client, you must stop scanning the groups that are being
mapped or sign out of BeOn. Alternatively, you may hide your location as
NOTE explained previously.
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APPENDIX D ABBREVIATIONS AND ACRONYMS

Table D-1: Abbreviations and Acronyms
Abbreviation Description
3G Third Generation Wireless Systems
4G Fourth generation of the cellular wireless standard
APN Access Point Name
BCI BeOn Client Installer
COTS Commercial Off-The-Shelf
DTM Dual Transmission Mode
EDGE Enhanced Data Rates for Global Evolution
EULA End User Licensing Agreement
GPRS General Packet Radio Services
GSM Global System for Mobile communication
ISP Internet Service Provider
LAP LMR Access Point
LAS LMR Assignment Server
LMR Land Mobile Radio
LTE Long Term Evolution, also known as 4G
MSP Managed Service Provider
OS Operating System
PMR Private (or Professional) Mobile Radio (see LMR)
PTT Push-To-Talk
SMS Short Message Service
SPS Software Provisioning Server
SU Subscriber Unit (also see UE)
UAS Unified Administration System
UE User Equipment
VIDA Voice, Interoperability, Data, and Access
VNIC VIDA Network Interconnect (VIDA audio switch)
VoIP Voice over IP
WCDMA Wideband Code Division Multiple Access
XML eXtensible Markup Language
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APPENDIX E TROUBLESHOOTING
E.1 LOG FILES
The BeOn app on Android, by default, writes a limited amount of information to its log files. The
following files are created by the Android app for purposes of further analysis should the need
arise:
• beonptt.log – primary log file
• beonptt.log.1
• beonptt.log.2
All log files are stored in the app’s private storage area. They can be retrieved and sent via email
using the “Send Logs” option in the BeOn Preferences screen:
Selecting this option presents the user with various email-based options. The user should add
detail to the email as to what was happening when the problem occurred and any other
information that would inform the BeOn team during their analysis:
The email is sent directly to the BeOn team and, in most cases, an L3Harris Technical Assistance
Center (TAC) case will be opened to track the issue.
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E.2 DEBUG LEVEL

The Android app also allows the user to adjust the logging level of various components in the
app. This allows the app to output more information based on the nature of the problem. Access
the “Development Preferences” screen by tapping the blank space below the “License
Agreement” button on the About screen. From here, you can adjust log levels.
The About screen can be accessed either from the Sign In screen or in the Preferences screen.
Once in the “Development Preferences” screen, you can adjust various components of the BeOn
PTT app:
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For each of these components, the log level can be adjusted. The default is INFO but can be
changed to other levels, thereby increasing the amount of output in the log files. For instance,
the “CallProcessor” component is related to the processing of all types of PTT calls:
Adjusting the level to “Debug” or “Trace” increases the level of logging for the CallProcessor
component. To ensure the right logging is captured for the issue or question at hand, consider
adjusting the components based on the associated categories listed below:
CATEGORY COMPONENTS
DataUpgrade
DataProcessor
DatabaseHandler
App Startup MainActivity
MainApplication
TabControl
TabControlCommon
BeOnPersonality
MobilityProcessor
Registration/Deregistration P3000Factory
UIBeOnEventBroadcaster
OutputSubsystem
CallProcessor
PTT P3000Factory
CallProcessor
Distress
EmergencyManager
KeyMgmtProcessor
Encryption KmtLibImpl
P1006Factory
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CATEGORY COMPONENTS
BeOnLocation
DeviceLocationService
LocationUpdater
Presence/Location
P3000Factory
UserServicesProcessor
AbstractMapGenerator
GoogleM4BMapGenerator
Mapping
HomeTab
MapActivityHelper
UserServicesProcessor
Text Messaging
P1014Factory
AudioPlayer
PTT Audio/Tones AudioRecordingThread
P25VoiceFormatter
Once you have adjusted the correct components, attempt to reproduce the problem and use the
“Send Logs” option to send the logs.
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About L3Harris Technologies
L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions
that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies
across air, land, sea, space and cyber domains.

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User’s Manual

MANUAL REVISION HISTORY

1. SAFETY SYMBOL CONVENTION

The WARNING symbol calls attention to a procedure, practice, or the like,

The CAUTION symbol calls attention to an operating procedure, practice, or the

The NOTE symbol calls attention to supplemental information, which may

L3Harris is unable to and cannot guarantee either the extent or consistency of

The following products are covered in this manual:

2.2 SUPPORTED FEATURES

The following features are supported by the BeOn application:

iOS: Displays the menu.

iOS: Sign out of the BeOn applications.

iOS: Opens Lock Menu. Allows you to enter a PIN.

iOS: Opens Preferences Menu.

iOS: Delete Contact or History entry.

Selected Talk Group.

Conversation of a Talk Group.

Talk Group Communication Failure.

Conversation of a Talk Group in distress.

Conversation of an Individual Call.

Individual Call Communication Failure.

Console-initiated Patch Call.

Console-initiated Patch Call in distress.

Console-initiated SimulSelect Group Call.

Console-initiated SimulSelect Individual Call.

Android: Receiving GPS Signal.

Android: GPS not available, unmapped contacts on a map.

BWC and iOS: Scanning; click to stop scanning.

BWC and iOS: Not Scanning; click to start scanning.

Android and iOS: Profile and Profile list.

Android: Selected Profile.

iOS: Selected Profile.

Talk Group with Scan Priority 1 (Non-Supervisor).

Talk Group with Scan Priority 2 (Non-Supervisor).

Talk Group with Scan Priority 1 (Supervisor).

Talk Group with Scan Priority 2 (Supervisor).

Talk Group with Scan Priority 3 (Supervisor).

Presence Icon: Available.

Presence Icon: Silent/muted.

Presence Icon: Busy (in circuit switch/phone call).

Presence Icon: Unavailable.

Contact List Management.

Encrypted Group with key loaded.

Encrypted Group with key NOT loaded.

Android and BWC: Declares distress.

iPhone®: Declares distress.

Blue radio waves - Indicates a normal call on the map.

Red radio waves - Indicates a distress call on the map.

iOS: Display Map Screen.

Android and iOS: Displays the Street view of the map.

Android and iOS: Displays the Hybrid view of the map.

Android and iOS: Displays the Physical view of the map.

iOS: Unmapped Contacts and Show/Hide Users.

Android and iOS: Map Group.

Ignore incoming call.

BWC: Opens the Edit Settings dialog.

3.1.1 Google Play Store