VOGTEC IP PHONE

Mobex T Series
Copyright
Copyright© Shenzhen Vogtec Technology Co. Ltd. All rights reserved. (hereinafter
referred to as the "Vogtec").
No company or individual may extract or reproduce the contents of this document
without the written permission of the Vogtec and shall not spread it in any form.
Reproduction includes translation into other languages or conversion to other
formats, as required by law.
When this document spread in the internet media, Vogtec allows for private use of
the download or printing.
No part of the document is allowed to be modified or used for commercial
purposes, and Vogtec will not be liable for any damage or loss caused by any
unlawful modification or conversion of the document.

Guarantee
Information about this guide is subject to change without prior notice. The user
shall be solely responsible for the application of the product.
Vogtec no guarantee, including, but not limited to, implied guarantee of merchant-
ability and fitness for a particular purpose. Vogtec shall not be liable for any
consequential or incidental damages resulting from the incorrect use of this guide.

Declaration
The equipment complies with the basic requirements of CE and other relevant
regulations.

CE mark
The device complies with the EU Red Directive 2014/53/EU.
WEEE Warning
Since the presence of hazardous substances in electrical and
electronic equipment, users should be aware of the meaning of the
mark in order to avoid possible impacts on the environment and
human health. For WEEE products, they cannot be disposed of with
other household wastes and are separately collected and disposed of.

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INTRODUCTION
Thank you for choosing the Mobex T Series IP Phone. The phone is designed for
use WLAN or WCDMA and LTE networks. This product can be used across EU
member states. You will require a valid SIM card from your network operator.
Please refer to your network operator for more information.
These instructions are intended for the safe and effective use of your phone.
Please follow these guidelines. Failure to do so might cause the product to
malfunction, or even a potential hazard to your health.
Always read the safety instructions carefully.
• Keep this user manual for future reference.
• Keep the phone away from humidity.
• If any of the following situations arise, have the unit checked by a service
technician:
– Exposure to moisture.
– Drop page and damaged.
– Obvious signs of breakage.
• Do not place the phone in a damp room at a distance of less than 1.5 m
from a water source. Keep the device away from water or any form of liquid.
• Do not use the device in environments where there are risks of explosions.

Do not use your phone while driving. Park the car before making or
answering a call.

Turn off your phone when refueling. Do not use your phone near a gas
station, flammable, or chemical substances. Warning! It may explode
when exposed in fire.
Do not use your phone during a flight. Wireless devices can cause
interference in the aircraft.
Do not use your phone near medical equipment like pacemaker
without requesting permission from the physician or medical staff.
Radio signals may affect the performance of your phone.
Do not touch any exposed parts of the antenna while in a call, it will
affect the call reception and waste battery power.
Do not attempt to disassemble or modify the phone by yourself. Only
authorized personnel should perform this service.
When you connect accessories to your phone, please read the safety
guidelines carefully. Do not use unauthorized products.

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 Please use only the original accessories or products that are
authorized by our company.
Keep out of children’s reach.

SAFETY INSTRUCTIONS
Before using the appliance please read this manual startup, especially the safety
instructions.

Safety warnings
1. The working temperature is from 0 to 40.
2. In each country there may be different rules in force regarding the use of
mobile phones (for example, while driving, In hospitals, Service stations or
aircraft).
3. Observe the laws regarding the use of existing mobile phones at home and
tum off the device when its use is prohibited or when it may cause interference
or dangerous situations.
4. Use the device only in accordance with its intended use and only in places
where a phone call is not dangerous.
5. Use the power adapter and battery as supplied or recommended by
manufacturer. The risk of explosion may increase if an unsuitable or unauthentic
adapter is used. The battery should never be opened or exposed or flames.
Dispose the used batteries according to the current guidelines and regulations.
6. The correct operation of medical appliances may be altered by the use of
mobile phones. Pacemaker manufacture recommend that a minimum distance
of 20cm between devices when the mobile phone is on. Do not carry your phone
in your pocket or near your chest.

Attention
1. Do not expose the unit to moisture or extreme heat (strong sunlight or direct
radiation), or cold (persistent frost).
2. Do not drop the unit and avoid subjecting it to shock, impact or pressure.
3. The phone may cause interference to nearby televisions, radios and other
electrical appliances.
4. Do not ever spray with spray cleaners as it can penetrate through the holes
and damage the appliance.
5. Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions
6. Adapter shall be installed near the equipment and shall be easily accessible.

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Quick Start Guide (V1.3)
Applies to firmware version v1.1.16 or later

Packaging Contents
The following items are included in your package. If you find anything missing,
contact your system administrator.

Handset

Charging base
Battery

Charge cable Power Adapter Belt clip Quick Start Guide

Note:
The models displayed on the phone differ from each other. The packaging
content “IP Phone” listed above takes a Mobex T3 IP phone as an example.
We recommend that you use the accessories provided or approved by original
factory. The use of unapproved third-party accessories may result in reduced
performance.

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Assembling the Phone

Insert battery Desk Mount Method

Connect the power

Note:
The IP phone should be used with original factory power adapter only. The use
of the third-party power adapter may cause the damage to the phone.

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Startup

After the IP phone is inserted the battery, than ]key startup, it

automatically begins the initialization process. After startup, the phone is ready
for use. You can configure the phone via phone user interface or web user
interface.

Network Settings:
Press the Menu soft key when the phone is idle, select list APs, Select
the AP you want to connect, and enter an AP password in the user interface,
press[ ]key to connect.

Configuring Your Phone

Configuring via web user interface
Accessing the web user interface:
1.Press the[ ]key when the phone is idle to obtain the IP address of the phone.
2.Open the web browser of your computer, enter the IP address into the address bar
(e.g. “http://192.168.0.100” or “192.168.0.100”), and then press the Enter.
3.Enter the password (Default no password) in the login page and click login.

Account Settings: Click on SIP

Parameters of the account:
Enable Account: You can check/Disabled to enable/disable the account.
Status: It shows the register status of the current account.
Enable Register: You can select Enabled/Disabled to enable/disable the account.
Register Server: It is provided by ITSP for registration (required).
Server Port: It is provided by ITSP for registration (required), default is 5060.
Authorization Name: It is provided by ITSP for registration (required).
Password: It is provided by ITSP for registration (required).
User ID: It is provided by ITSP for registration (required).
Display Name: It is shown as Caller ID when placing a call.
Label: It is shown on the LCD screen to identify the account.

Register status icons on the LCD screen:

Resisted Register Failed
Note:
Check with your system administrator if any error appears during the registra-
tion process or if a specific configuration is required for your registration.
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Configuring via phone user interface
Account Settings: Press the Menu s oft key when t he phone is idle, select
Advanced Enter p assword ( Default no 123) Accounts to configure the account

Note:
For more information on account parameters, refer to Configuring via web user
interface above.

Basic Call features

Placing a Call
Enter the number in idle, and then press 】key.

Direct IP Call
Enter the IP address in idle(star【*】key as the point ), and press 】key.
For example:The IP address is 192.168.0.8, enter 192*168*0*8 in idle, and press the
【 】key.

Answering a Call
Press 】key in the incoming call.
Note:You can reject an incoming call by pressing the Reject sot key 】key.

Ending a Call Press

【 】key.

Redial
Press【 】key to enter the calls list, press【 】or【 】to select the
desired entry, and then 】.

Call Mute and Un-mute

Press【 】to mute the microphone during a call.
Press【 】again to un-mute the call.

Call Hold and Resume

To place a call on hold:
Press Option soft key to expand the submenu options and select Hold feature during
an active call.
To resume the call, do one of the following:
Press Option soft key to expand the submenu options and select Resume feature
during an active call.

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Call Transfer
You can transfer a call in the following ways:
Blind Transfer
1．Press Option soft key to expand the submenu options and select Transfer
feature during an active call, the call placed on hold.
2．Enter the number you want to transfer to.
3．Press Option soft key to expand the submenu options and select Transfer
feature

Semi-Attend Transfer
1．Press Option soft key to expand the submenu options and select Transfer
feature during an active call. The call placed on hold.
2．Enter the number you want to transfer to, and then 】key. 3．
Press Option soft key to expand the submenu options and select Transfer
feature when you hear the ring-back tone.

Attended Transfer
1．Press Option soft key to expand the submenu options and select Transfer
feature during an active call. The call placed on hold
2．Enter the number you want to transfer to, and then 】key. 3．
Press Option soft key to expand the submenu options and select Transfer
feature when the second party answers.

Call Forward
To enable call forward:
1.Press the Menu soft key when the phone is idle, and then select Call
Forward
2.Select the desired forward type:
Always ----Incoming calls are forwarded unconditionally.
Busy --- Incoming calls are forwarded when the phone is busy.
No Answer --- Incoming calls are forwarded if not answered after a period of time.
3.Enter the number you want to forward to. For No Answer, Press enter the desired
ring time to wait before forwarding from the Time field.
4.Press【 】key to save the change.

Call Conference
1.Press Option soft key to expand the submenu options and select Conference
feature during an active call. The call placed on hold.
2.Enter the number of the second party, and then 】key.
3.Press Option soft key to expand the submenu options and select Conference
feature when the second party answers. All parties are now joined in the conference.
4.Press【 】key to disconnect all parties.

Speed Dial
To configure a speed dial key:
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1.Press the Menu soft key when the phone is idle, and then select Directory Speed
Dials.
2.Enter Numbers for the corresponding numeric keys.
3.Press【 】key to save the change.
To use the speed dial key:
When the phone is idle, keep press the numeric key to dial out the preset number.
Voice Message
Message waiting indicator on the idle screen indicates that one or more voice
messages are waiting at the message center. The power indicator LED slowly flashes
red.
To listen to voice messages:
1.Keep 】when the phone is idle
2.Follow the voice prompts to listen to your voice messages

Customizing Your Phone

Call History
1.Press the Menu soft key when the phone is idle, select the History, press【 】
or【 】to scroll through the list.
2.Select an entry from the list, you can do the following:
• Press【 】key to call the entry.
If you press the Option soft key, you can also do the following:
• Select Call to call the entry.
• Select Message to send message the entry.
• Select Add to Contact to add the entry to the local directory.
• Select Add to Blacklist to add the entry to the blacklist.
• Select Delete to delete the entry from the list.
• Select Delete All to delete all entries from the list.

Contact Directory
To add a contact:
1.Press the Directory soft key when the phone is idle, and then select Local
Directory.
2.Press Option soft key to expand the submenu options and select Add feature to
add a contact.
3.Enter a unique contact name in the Name field, and enter the phone number in
the proper field.
4.Press【 】key to accept the change

To edit a contact:
1.Press the Directory soft key when the phone is idle, and then select Local
Directory.
2.Press【 】or【 】to select the desired entry, press the Option soft key
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and then select Edit.
3.Edit the contact information. 4.Press
【 】key to accept the change.

To delete a contact:
1.Press the Directory soft key when the phone is idle, and then select Local
Directory.
2.Press【 】or【 】to select the desired entry, press the Option soft key and
then select Delete.
3.Press Select soft key when the LCD screen prompts: “Delete selected item?”.

Note:
You can add contacts from call history easily. For more information, refer to Call
History above.

Volume Adjustment
• Press【 】or 【 】during a call to adjust the receiver volume of the
handset / speakerphone / headset / BT.
• Press 【 】or 【 】when the phone is idle or ringing to adjust the ringer
volume.

Ring Tones
1.Press the Menu soft key when the phone is idle, and then select Preferences
Ringtones.
2.Press Shift soft key to select the desired ring tone.
3.Press【 】key to accept the change.

LED Instructions
Red indicator always bright: Charging power
Flash red indicator: Low battery/Missed call/Unread Message
Green indicator: Full Charge

Update Your Phone

Update firmware through FOTA:
1.Press the Menu soft key when the phone is idle, select Enter
password (Default no Update to update your phone.
2.When a new firmware is available, press the Update soft key and the phone
immediately downloads the new firmware.
3.After downloading, click Install softkey to install
4.During the installation, the phone will be restart several times.

Note:
Update firmware must allow the phone to communicate with the public network

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 Reset Your Phone
1) Press the Menu soft key when the phone is idle, select Advanced  Reset to reset
your phone.

2) In the dial-up interface, press * #000000# to reset the phone.

3) Login web background select MaintenanceConfig click Reset to reset factory

HEALTH AND SAFET

Declaration of Conformity
We hereby declare that (all essential radio test suites have been carried out and
that) the above named product is in conformity to all tile essential requirements
or Directive (RED) 2014/53/EU.

11
 RF/SAR information
Your phone contains a transmitter and receiver. When powered ON it receives and
transmit low-level radio-frequency (RF). Country governments all over the world
adopt state security guidelines developed by independent scientific organiza-
tions such as ICNIRP and IEEE. These guidelines establish permitted levels of RF
energy for the general population. The guidelines include a substantial safety
margin designed to ensure the safety of all persons, regardless of age and health.

Models Bluetooth band MHz Network band MHz

T3 V2.1+EDR, 2400 NA
WCDMA: 900/2100
M3 V2.1+EDR, 2400 GSM: 850/900/1800/1900

T2 V4.0, 2400 NA
LTE: B1/B3/B7/B20
M2 V4.0, 2400 WCDMA: 900/2100
GSM: 850/900/1800/1900

Specific Absorption Rata (SAR) is the units or measurement for absorbed radio
quantity when using mobile devices. SAR lasts are conducted using standard
operating position with the phone transmitting as its highest certified power
level, however, tile actual SAR level of the phone while operating can be well
below tile maximum value. In general, the closer you are to a base station, the
lower the power output or the phone.
The SAR values may vary, depending on different models or phones. To ensure
the safety and health of the users, the phone is designed and manufactured to
meet the radio exposure guidelines.
The device is in compliance with SAR for Uncontrolled Environment /General
Population exposure limits (2.0 W/kg) specified in EN 50360 2017/EN50566
:2017, and had been tested in accordance with the measurement methods and
procedures specified in EN62209-1:2016/ EN 62209-2 2010. The device complies
with RF specifications when the device used at 0.5cm form your body.
Maximum SAR values for testing: 0.368W / kg (Head) , 0.058W/kg (Body).

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Batteries
Never use a charger or battery that is damaged in any way. Use the battery
correctly.
Do not short-cut the battery, which may damage It, cause heat or cause fire.
Do not dispose of batteries in high temperature or in a fire as they may explode.
Return the waste battery to the dealer or appointed recycle locations.
Do not dispose as household waste. Battery charging time depends on the
remaining battery charge, the type of battery, and the charger used. The battery
can be charged and discharged hundreds of times, but it will gradually wear out.
When the operation time is noticeably shorter than normal, it is time to replace the
battery with a new one.
Use only original or approved chargers and batteries. Unplug the charger from the
electrical plug and the device when not in use.
Do not over charge as this will damage the battery and shorten its life. Leaving the
battery in extremely hot or cold places will reduce the capacity of the battery.
Li-ion batteries are particularly affected by temperatures below 0 degree.

Medical devices
Ensure that you switch OFF your phone in areas near electronic medical equipment
that require the phone to be switched OFF: (such as heart pacemakers, hearing
aids, etc.).
Most medical devices can shield the phone's RF signal, but some cannot. If you
have any doubts, or need to find out more, please consult your doctor or medical
device manufacturer.

Care and maintenance

Your phone is a product of superior design and craftsmanship and should be treated
with care. The suggestions below will allow you to enjoy this product for many
years.
Keep your phone sway from small children and pets. They may accidentally
damage the phone or choke on small parts.
Keep the phone dry and avoid liquids that corrode the phone. Do not use the phone
with wet hands, which may cause an electric shock.
Do not store the phone in hot areas, which can shorten the life of electronic devices,
damage batteries, or melt accessories.
Do not store the phone in cold areas. When the phone warms up its normal
operating temperature, moisture can build up inside the phone, which may damage
the phones electronic circuit boards.
Do not expose your phone to hot sunlight which may cause it to over-heat.
Do not place your phone near flammable liquids, gas or explosive substances.
Do not drop or knock the phone. Rough handling can break internal circuit boards.
When cleaning the phone, use a damp or anti-static cloth. Do not use a dry or static
cloth.
Do not use chemicals such as cleaning solvents to clean the surface. Switch OFF the
13
phone first before cleaning.
Do not paint the phone. Paint can prevent proper operation.
If the phone or battery gets wet and the label on the phone is damaged, phone
repairs are no longer guaranteed by the manufacturer's warranty, even if the
warranty far your phone has not expired.

Manufacturer : Shenzhen Vogtec Technology Co. Ltd

Address： 509-512; 5/F, Kanghesheng Bldg., No. 1 Chuangsheng Rd, Nanshan
District, Shenzhen, 518055, China

14
 Annex

WIFI SIP terminal for network requirements and

recommendations

Voice quality directly is affected by all three QoS quality

factors: loss, latency, and jitter.

The following list summarizes the key QoS requirements and

recommendations for voice (bearer traffic):

• Voice traffic should be marked to DSCP EF per the

QoS Baseline and RFC 3246.

• Loss should be no more than 1 percent.

• One-way latency (mouth to ear) should be no more

than 150 ms.

• Average one-way jitter should be targeted at less

than 30 ms.

• A range of 21 to 320 kbps of guaranteed priority

bandwidth is required per call (depending on the
sampling rate, the VoIP codec, and Layer 2 media
overhead).

Limitations and Factors Affecting Throughput

First and foremost, throughput to the Internet is capped by the

ISP and devices upstream of the APs. Also, 802.11 is a
shared medium and is limited by other devices connected to
the wireless. Therefore throughput should always be
considered aggregate throughput. Interference (radio,
physical, electrical) and the distance from client device to the
Access Point are two major factors that have a negative
impact on observed maximum throughput. Physical obstacles,
other wireless networks and even everyday household
15
devices like computers, microwaves, and televisions increase
interference significantly, especially on the 2.4GHz band.

The half-duplex nature of wireless combined with other

overhead also means that the actual aggregate throughput is
typically 50 percent or less of the data rate. It is theoretically
possible for 802.11n-capable wireless clients to achieve
speeds as high as 100Mbps or more depending on the MIMO
capabilities of the AP and the wireless client. However,
wireless clients operating at 802.11b/g/a can cause 802.11n
users to slow to less than 54Mbps because the radio must
adjust to the lowest common denominator.

The nature of Wi-Fi technology makes throughput hard to

predict. Therefore, network administrators should maintain
reasonable expectations for connection speeds and keep the
above factors in mind.

Maximizing Throughput

Optimal throughput rates and wireless performance in general

can be improved by mounting APs correctly (high up on a wall
or on the ceiling). Additionally, placing APs away from
kitchens and other areas with high interference will also result
in better performance. In a mesh environment, throughput
rates will be significantly better with fewer hops to the
gateway.

Meraki recommends that the end user is located no more

than 3 hops away from the gateway. Each hop will reduce the
bandwidth by 50%. For example, a 6 Mbps connection to a
gateway will reduce to 3 Mbps at the second hop and 1.5
Mbps at the third hop.

Vogtec T series phone built-in environment detection tools, if

you had wired VoIP phone services can work normally, we
need to test your AP processing capacity, please check your
wireless network according to the following steps.:
16
1. Before testing, you need to install the iPerf test software
on a PC.
2. Detect communication between terminals and PC,
analysis of delay, jitter and drop.
3. Test steps:
3-1 Open the iPerf software on the PC and configure the UDP
and server mode, as shown in the screenshot below:

3-2 Handheld terminal via the Menu  Advanced  iPerf,

open iPerf test software, just enter the address of the server,
then use the arrow keys to move to Start, and click the left
soft button to Start the test.

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3-3 Check whether the test results can meet the VoIP
business requirements:

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