Technical Journal: Rough Shifts, 5-4 Downshift, Neutral Control, N-D And/or DTC P089500, TF80SC

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SB-10055532-9962

VOLVO CARS
SERVICE AND PARTS BUSINESS

Technical Journal
TITLE:

Rough shifts, 5-4 downshift, Neutral Control, N-D and/or DTC P089500,
TF80SC
REF NO: ISSUING DEPARTMENT: CAR MARKET:
TJ 26840 Technical Service United States and Canada
PARTNER: ISSUE DATE:
3 US 7510 Volvo Cars North America YEAR MONTH DAY

FUNC GROUP:
FUNC DESC: 2014 03 19
automatic, transmission
4370 (hydromechanical) Page 1 of 3

“Right first time in Time”

Attachment

Vehicle Type
Eng Struc Week
Type Eng Sales Body Gear Steer Model Year Plant Chassis range
Desc Range
1XX 0 2011-2013 0009029-9999999 201046-201319
1XX 6 2011-2013 0009029-9999999 201046-201319
275 95 B6324S5 0 2013-2013 0628377-0663187 201146-201247
275 95 B6324S5 6 2013-2013 0628377-0663187 201220-201247

CSC Customer Symptom Codes


Code Description
MA Automatic transmission/Shifts rough or jerky/Unsure when/at all times
ND Automatic transmission/Shifts rough or jerky/When downshifting
NF Automatic transmission/Shifts rough or jerky/When engaging gear at standstill

DTC Diagnostic Trouble Codes


Control Module Code Fault Type
TCM P089500 Intermittent

Rows beginning with * are modified


Note! If using a printed copy of this Technical Journal, first check for the latest online version.

Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2014 VOLVO CARS OF NORTH AMERICA, LLC
Technical Journal 26840

Text
Note! If using a printed copy of this Technical Journal, first check for the latest online
version.

NOTE! THIS DOCUMENT SUPERSEDES THE PREVIOUS TECHNICAL JOURNAL 28640


DATED 2014-01-27. Main operation 36004 has been removed and 36002 has been added.
PLEASE UPDATE YOUR FILES.

DESCRIPTION:
Due to an internal tolerance deviation in the automatic transmission, (TF80SC) the customer may
experience rough shift from 5th to 4th gear, and/or shift shock after standing still at brake pedal release,
and/or harsh engagement during the neutral to drive (N-D) shift, and/or set Transmission Control
Module (TCM) DTC P089500. The symptoms may also occur without TCM P089500.

PRODUCT MODIFICATION:
There is a modified software that regulates for the internal tolerance deviation for different temperature
areas in automatic transmission (T/M).

MATERIAL RETURN:
Material for analysis can be requested in Vehicle Report.

VEHICLE REPORT:
Only if this TJ does not help to fix the symptom, submit a request form through prior approval,
following TJ 23342 for the prior approval process.
In the form, please include customer complaint as well as driving condition then it happens.
Which gear, temperature, etc.

*SERVICE:
In case of customer complaints, update the TCM software (SW) with latest software in VIDA.
After the TCM SW has been updated, an adaptation process should be performed. Since the new
modified TCM SW implements a temperature split for the adaptation for the 5-4 coast down shifts, N-D
shifts, and for Neutral Control), schedule enough time to perform this adaptation.
Use VIDA (TCM advanced menu) to:
1. Activate the “adaptation mode.”
2. Monitor the T/M oil temperature to indicate in which transmission oil temperature area you are.
The objective of the adaptation process is to adjust transmission control parameters in 5 T/M oil
temperature areas: 40-65°C, 66-73°C, 74-81°C, 82-89°C, 90-110°C.

IMPORTANT INFORMATION: T/M oil temperature should be below 40°C to start the adaptation
process. Check T/M oil temperature before start of adaptation process. If T/M oil temperature is too
high, let the vehicle cool-down until the temperature comes down to 40°C (or below).

Page 2 of 3 2014-03-19
Technical Journal 26840

ADAPTATION PROCESS (PHASE 1):


*1. Start with 5-4 Coast down from 40 degree C. Do as many as possible until 65 degree C is reached.
2. With foot on brake pedal. Put shifter in N, wait 3 sec, move shifter to D, wait 3 sec, move back to N.
Repeat this at least 5 times and then continue until you get “transmission adjusted” message on the
dashboard. If this message does not appear but shift quality is judged OK after 10 additional shifts,
you can proceed to the next step.
3. Have shifter in D, brake active for 1 min, release brake, activate brake and keep it active for 1 min.
Repeat this at least 5 times and then continue until you get “transmission adjusted” message on the
dashboard. If this message does not appear but shift quality is judged OK after 10 additional shifts,
you can proceed to the next step.
4. Accelerate to reach 5th gear. With light brake, perform 5-4 CD shift (in D-range). Repeat this at least
5 times and then continue until you get “transmission adjusted” message on the dashboard. If this
message does not appear but shift quality is judged OK after 10 additional shifts, you can proceed to
the next step.

If T/M oil temperature did not yet reach the upper limit of the temperature area under adaptation, stop
the vehicle and increase the T/M temperature gently by performing take-offs in 3rd gear (Geartronic
mode) until the lower limit of the next temperature area is reached (max. 3 take-offs).

Repeat steps 2-4 in each temp area (66-73°C, 74-81°C, 82-89°C, 90-110°C) until 95 degree is reached.
T/M oil temperature increase should be controlled carefully. If temperature is increasing too fast, it
might be necessary to let the vehicle cool-down a few minutes to remain in the same temperature area
until steps 2-4 are completed.

ADAPTATION PROCESS (PHASE 2):


1. Let the gearbox cool down to approx. 66 degree C.
2. Do the basic adaptation according to VIDA instruction.
3. Turn of the car and let TCM go to sleep.
4. After 1 minute do a new read out of the car with VIDA (connected to the Internet)

Adaptation should now be completed. If gearbox shifts as it should release the car to costumer. If shift
quality still not is good, contact prior approval as stated above.

In case of symptom reoccurrence, avoid to reset adaptation values (or to download TCM SW) but
perform additional adaptation (in the temperature area where the symptom still occurs).

*VOLVO STANDARD TIMES GUIDE (VSTG) INFO:


36002-3:Software control module downloading
43713-2: Automatic gearbox test drive/adaptation
98513-2:Adaption extended acc. to TJ26840 - 2.1 hrs
Labor times are valid at the time of release and are subject to change.

2014-03-19 Page 3 of 3

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