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The digital age has brought about significant changes in the way we do business.

Organizations that have embraced digital technology have seen improvements in their
operations, productivity, and profitability. However, as companies continue to implement
digital transformation initiatives, they often face the challenge of getting senior employees to
engage in these new technologies. In this article, we will explore how a company can handle
this challenge and ensure that senior employees are comfortable with digital technology.

i. Provide Adequate Training

One of the most effective ways to engage senior employees in digital technology is by
providing them with adequate training. Many senior employees may not be familiar
with the latest technology, which can make it difficult for them to embrace new
digital tools. Therefore, it is crucial to provide them with comprehensive training to
equip them with the necessary skills and knowledge to use digital technology
effectively. This can be done through workshops, online training, or coaching
sessions.

ii. Create a Supportive Environment

It is essential to create a supportive environment that encourages senior employees to


embrace digital technology. This can be achieved by creating a culture that values
innovation and encourages experimentation. Senior employees need to feel that they
have the freedom to try out new digital tools without fear of failure. Additionally,
companies can provide incentives to encourage senior employees to embrace digital
technology, such as bonuses or promotions.

iii. Foster Collaboration

Collaboration is critical to the success of digital transformation initiatives. Senior


employees need to work together with younger employees who are more familiar with
digital technology. This collaboration can be achieved through cross-functional teams
or mentorship programs. By working together, senior employees can learn from
younger employees and vice versa, leading to a more collaborative and productive
work environment.

iv. Lead by Example


Leadership is crucial in driving digital transformation initiatives. Senior employees
need to see that their leaders are committed to digital technology and are actively
using these tools themselves. Therefore, company leaders should be the first to adopt
new digital tools and lead by example. This can help to create a culture of digital
innovation and encourage other senior employees to follow suit.

v. Provide Access to Resources

Senior employees need access to the resources necessary to embrace digital


technology fully. This can include providing them with the latest digital tools, access
to online resources, and a supportive IT team. Additionally, companies can provide
incentives such as subscriptions to online learning platforms or conferences to keep
their senior employees up-to-date on the latest digital trends.

In conclusion, engaging senior employees in digital technology can be challenging, but it is


essential for the success of digital transformation initiatives. By providing adequate training,
creating a supportive environment, fostering collaboration, leading by example, and
providing access to resources, companies can ensure that their senior employees are
comfortable with digital technology. This can lead to a more productive and innovative work
environment, which can ultimately benefit the organization's bottom line.

References:

Taneja, K. (2018, May). How to Encourage Senior Employees to Embrace Technology.


Harvard Business Review. https://hbr.org/2018/05/how-to-encourage-senior-employees-to-
embrace-technology

Daugherty, A., Huang, H., Joshi, J., & Glover, J. (2019). Elevating the Digital Experience for
the Senior Executive. MIT Sloan Management Review, 60(1), 63-71.
https://sloanreview.mit.edu/article/elevating-the-digital-experience-for-the-senior-executive/

Mainardi, A. (2016, March). How to Get Senior Leaders to Use New Technology. Harvard
Business Review. https://hbr.org/2016/03/how-to-get-senior-leaders-to-use-new-technology

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