INTERNATIONAL ISO

STANDARD 55002

Second edition
2018-11

Asset management — Management

systems — Guidelines for the
application of ISO 55001
Gestion d'actifs — Systèmes de management — Lignes directrices
relatives à l'application de l'ISO 55001

Reference number
ISO 55002:2018(E)

© ISO 2018
 ISO 55002:2018(E)


Contents Page

Foreword......................................................................................................................................................................................................................................... vi
Introduction............................................................................................................................................................................................................................... vii
1 Scope.................................................................................................................................................................................................................................. 1
2 Normative references....................................................................................................................................................................................... 1
3 Terms and definitions...................................................................................................................................................................................... 1
4 Context of the organization........................................................................................................................................................................ 1
4.1 Understanding the organization and its context........................................................................................................ 1
4.1.1 General...................................................................................................................................................................................... 1
4.1.2 External context................................................................................................................................................................. 2
4.1.3 Internal context.................................................................................................................................................................. 2
4.2 Understanding the needs and expectations of stakeholders........................................................................... 3
4.2.1 General...................................................................................................................................................................................... 3
4.2.2 Internal stakeholders.................................................................................................................................................... 3
4.2.3 External stakeholders................................................................................................................................................... 3
4.2.4 Stakeholder needs and expectations............................................................................................................... 3
4.2.5 Communication with stakeholders................................................................................................................... 4
4.3 Determining the scope of the asset management system.................................................................................. 4
4.4 Asset management system............................................................................................................................................................ 5
4.4.1 General...................................................................................................................................................................................... 5
4.4.2 Strategic asset management plan....................................................................................................................... 6
5 Leadership................................................................................................................................................................................................................... 7
5.1 Leadership and commitment...................................................................................................................................................... 7
5.1.1 General...................................................................................................................................................................................... 7
5.1.2 Responsibilities.................................................................................................................................................................. 7
5.1.3 Commitment......................................................................................................................................................................... 8
5.2 Policy................................................................................................................................................................................................................ 9
5.3 Organizational roles, responsibilities and authorities.......................................................................................... 9
6 Planning....................................................................................................................................................................................................................... 10
6.1 Actions to address risks and opportunities for the asset management system........................... 10
6.1.1 Purpose and content of planning..................................................................................................................... 10
6.1.2 Risks and opportunities........................................................................................................................................... 11
6.2 Asset management objectives and planning to achieve them...................................................................... 11
6.2.1 Asset management objectives............................................................................................................................ 11
6.2.2 Planning to achieve asset management objectives.......................................................................... 12
7 Support......................................................................................................................................................................................................................... 14
7.1 Resources................................................................................................................................................................................................... 14
7.1.1 General................................................................................................................................................................................... 14
7.1.2 Asset portfolio.................................................................................................................................................................. 15
7.1.3 Asset management system.................................................................................................................................... 15
7.1.4 Asset management....................................................................................................................................................... 15
7.2 Competence............................................................................................................................................................................................. 16
7.2.1 General................................................................................................................................................................................... 16
7.2.2 Asset portfolio.................................................................................................................................................................. 17
7.2.3 Asset management system.................................................................................................................................... 17
7.2.4 Asset management....................................................................................................................................................... 17
7.3 Awareness................................................................................................................................................................................................. 17
7.3.1 General................................................................................................................................................................................... 17
7.3.2 Asset portfolio.................................................................................................................................................................. 18
7.3.3 Asset management system.................................................................................................................................... 18
7.3.4 Asset management....................................................................................................................................................... 18
7.4 Communication.................................................................................................................................................................................... 18
7.4.1 General................................................................................................................................................................................... 18

© ISO 2018 – All rights reserved  iii

ISO 55002:2018(E)


7.4.2 What to communicate............................................................................................................................................... 19

7.4.3 When to communicate.............................................................................................................................................. 19
7.4.4 With whom to communicate............................................................................................................................... 19
7.4.5 How to communicate................................................................................................................................................. 19
7.5 Information requirements.......................................................................................................................................................... 20
7.5.1 General................................................................................................................................................................................... 20
7.5.2 Asset portfolio.................................................................................................................................................................. 21
7.5.3 Asset management system.................................................................................................................................... 21
7.5.4 Asset management....................................................................................................................................................... 22
7.6 Documented information............................................................................................................................................................. 22
7.6.1 General................................................................................................................................................................................... 22
7.6.2 Creating and updating............................................................................................................................................... 22
7.6.3 Control of documented information............................................................................................................. 22
8 Operation................................................................................................................................................................................................................... 22
8.1 Operational planning and control........................................................................................................................................ 22
8.1.1 General................................................................................................................................................................................... 22
8.1.2 Operational objectives and decision-making criteria.................................................................... 23
8.1.3 Operational planning and control processes......................................................................................... 23
8.2 Management of change.................................................................................................................................................................. 23
8.3 Outsourcing............................................................................................................................................................................................. 24
9 Performance evaluation.............................................................................................................................................................................25
9.1 Monitoring, measurement, analysis and evaluation............................................................................................. 25
9.1.1 General................................................................................................................................................................................... 25
9.1.2 Performance monitoring........................................................................................................................................ 26
9.1.3 Evaluation of the performance of the asset portfolio and asset
management processes............................................................................................................................................ 29
9.2 Internal audit.......................................................................................................................................................................................... 29
9.3 Management review......................................................................................................................................................................... 30
10 Improvement..........................................................................................................................................................................................................31
10.1 General......................................................................................................................................................................................................... 31
10.2 Nonconformity and corrective action............................................................................................................................... 32
10.2.1 General................................................................................................................................................................................... 32
10.2.2 Investigation of asset-related nonconformities.................................................................................. 33
10.2.3 Investigation of asset management system nonconformities................................................ 33
10.2.4 Investigation of asset management nonconformities.................................................................... 33
10.2.5 Processes for implementing corrective actions.................................................................................. 33
10.3 Preventive action................................................................................................................................................................................. 33
10.3.1 General................................................................................................................................................................................... 33
10.3.2 Preventive actions for asset portfolio.......................................................................................................... 34
10.3.3 Preventive actions for asset management system............................................................................ 34
10.3.4 Preventive actions for asset management............................................................................................... 34
10.4 Continual improvement................................................................................................................................................................ 34
10.4.1 General................................................................................................................................................................................... 34
10.4.2 Continual improvement for asset portfolio............................................................................................ 35
10.4.3 Continual improvement for asset management system.............................................................. 35
10.4.4 Continual improvement for asset management................................................................................. 35
Annex A (informative) Consideration of “value” in asset management.........................................................................36
Annex B (informative) Scope of an asset management system...............................................................................................41
Annex C (informative) Strategic asset management plan (SAMP).......................................................................................51
Annex D (informative) Asset management decision making....................................................................................................56
Annex E (informative) Risk management in the context of ISO 55001...........................................................................60
Annex F (informative) Relationship between financial and non-financial functions in asset
management...........................................................................................................................................................................................................63

iv  © ISO 2018 – All rights reserved

 ISO 55002:2018(E)


Annex G (informative) Scalability — ISO 55001 for small businesses............................................................................67

Annex H (informative) Information on asset management activities..............................................................................69
Bibliography.............................................................................................................................................................................................................................. 71

© ISO 2018 – All rights reserved  v