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Exer 1.
A : I need to get my high speed internet installed. B : ............................. (1)
A: Could I do that right now, please?
B: ............................. (2)
A: Is Friday good?
B: ............................. (3)
A: You can't come any earlier than that? B :............................. (4)
A: Are you available this Saturday?
B: ............................. (5)
A :How does 11:00 sound?
B: ............................. (6)
a. We can do it. See you then.
b. You'll need to make an appointment.
c. I'm sorry. That's the only available time
d. We're only available at 3:00 pm.
e. What day would you like us to do the installation?
f. Yes. Anytime on Saturday will be fine
g. We're completely open on Saturday.
h. Make sure and come back in a couple of weeks
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Exr2.
A: I would like high speed internet installed in my house. B : ...........................................(1)
A: I'd like to make an appointment right now.
B: ...........................................(2)
A: I would like to have it done this Friday.
B : ...........................................(3)
A: Is it possible for someone to come a little earlier? B: ...........................................(4)
A : How about Saturday?
B : ...........................................(5)
A: Can you come over at 11:00?
B : ...........................................(6)
a. Noproblem.Thankyouforbeingsounderstanding.
b. That'll be fine.’’
c. We'recompletelyopenonSaturday.
d. You have to make an appointment before we can come out and install it.
e. Whatdayareyouavailable?
f. Three o'clock is the only time we can come in.
g. I'm sorry, but that's our only available time.
h. I apologize, but the cable has been down lately.
Exer 3.
A: Are you almost finished with my hair? B: ...........................................(1) A: How much
longer is it going to be?
B: ...........................................(2) A: I absolutely love it.
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b. You won't pay anything until your cable starts working again.
c. What'stheproblem?
d. No problem. Thank you for being so understanding.
e. Everything that you need for a successful job search is here. Happy job
searching
f. I apologize, but the cable has been down lately.
g. Since it's not working, I'm going to give you a credit.
h. Oh, things are going great. What's up?
Exer. 6
A: I have a question about my cable.
B: ...........................................(1)
A: I haven't been able to watch my cable for the past week. B: ...........................................
(2)
A: Could you tell me when it will be back on?
B: ...........................................(3)
A: In the meantime, do I still have to pay for the cable?
B: ...........................................(4)
A: Does that mean I won't have to pay for it?
B: ...........................................(5)
A: Thanks, I appreciate your help.
B: ...........................................(6)
a. Whatdoyouneed?
b. Give me a little while longer.
c. Thecableshouldberunningagaininacoupleofdays.
d. Right now the cable isn't working
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e. It'llbefreeuntilitcomesbackon.
f. Thank you for all your patience.
g. We'll just give you a credit for the inconvenience
h. Since it's not working, I'm going to give you a credit
Exer. 7
A: I have a problem with my cable.
B: ...........................................(1)
A: My cable has been out for the past week or so.
B: ...........................................(2) A: When will it be working again?
B: ...........................................(3) A: Do I still have to pay for the cable?
B: ...........................................(4) A: So, I don't have to pay for it?
B: ...........................................(5) A: Thanks for everything.
B: ...........................................(6)
a. No,notuntilyourcablecomesbackon.
b. You're welcome, and I apologize for the inconvenience c. Whataboutit?
d. We're going to give you a credit while the cable is down e.
Thecableisdownrightnow.Iamverysorry.
f. It should be back on in the next couple of days.
g. It'll be free until it comes back on
h. I'm sorry, but that's our only available time
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Exer 8
A: Could you help me figure out how to look for a job? B: ...........................................(1)
A: I want to work in an office.
B: ...........................................(2)
A: I want to work full-time.
B: ...........................................(3)
A: I am confused a bit but I am sure that I can figure it out. B: ...........................................(4)
A: No, I don't think I need to do that.
B: ...........................................(5)
a. Yes,thisisLeespeaking
b. Well, you know that this job center is here for your use, so help yourself.
Good luck!
c. Wehavelotsofoptions,whattypeofjobdoyouneed?
d. Do you want to work part-time or full-time?
e. Wehavebinderswithlocaljoblistingsoryoucanmakeuseofthe
computers. OK?
f. If you make an appointment with a job counselor, they can also provide
you with a lot of information. Do you want to see a counselor?
g. Can you work part-time or full-time?
Exer 9
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B: ...........................................(2)
A: I was wondering if you could meet me tomorrow for lunch? B: ...........................................
(3)
A: I was thinking of Joe's in the village.
B: ...........................................(4)
A: Fine then, I'll meet you around twelve.
B: ...........................................(5)
a. b. c. d. e. f. g.
Exer11
A: What
B: ...........................................(1)
A: The most important meal of the day is breakfast. B: ...........................................(2)
A: You can always make an easy breakfast.
B: ...........................................(3)
A: All I make is oatmeal, toast, and some orange juice. B: ...........................................(4)
A: I like it, and it's a fast meal.
B: ...........................................(5)
A: I can make it for you if you like.
B: ...........................................(6)
It'sreallyalotoffun
Yes, this is Lee speaking. Yes.Ifinddatestobealotoffun
Oh, things are going great. What's up? I'llseeyouthere.Lookforwardtoit.
I love that place. Sure, let's go there. Sure! Where did you have in mind?