Researzh
Researzh
Researzh
January 2022
Author Note
Professional Studies.
Abstract
per the limited knowledge of the researcher, there are no previous qualitative study
that used and empirically examined the relationship between knowledge and use of
effort to determine the knowledge and use of accounting software and evaluated the
relationship between the accounting practices and SMEs in the Philippines. Likewise,
this research has made an influential contribution to the literature regarding the
among various SMEs. The results have further revealed that the knowledge of
(ICT) has long been seen as a critical component of an effective and efficient
software and hardware that aid in the recording of accounting data. The rapid
software. Most of the accounting software are user-friendly for accountants, which
accurately. Most of the organizations now replaced their traditional method which is
areas in an organization is invariably important (Turner et al., 2020; Lin et al., 2005;
Allen, 1999). Over the years, scholars have also found some of the major difficulties
faced by small and medium enterprises (SMEs) are incomplete records, lack of
finance, staff inexperience, poor power supply, among others (Capușneanu et al.,
2020; Chhabra and Pattanayak, 2014). Prior to the 21st century, most organizations
very time-consuming and involves too much paperwork (Kumar, 2020). Some of the
records prepared by their accountants were incomplete due to not being able to reach
proper decisions by the management. These and many more difficulties are
Correlation of Accounting Software
To SME’s Performance Page |4
transactions, which has given birth to ICT (Turner et al., 2020; Nyathi et al., 2018).
The enhanced use of accounting software has changed the accounting process, which
involves transactional entry, data storage and preparation of financial statements and
related information, and has an impact on the decisions of stakeholders who use
financial statements for various purpose. This is also useful for internal control
systems employed by the entity (Turner et al., 2020; Senft et al., 2016). The
software (Mustafa, 2020) to identify and post various items in ledgers, which comes
generalized enterprise resource plan (ERP) (Draijer, 2020) in order to ensure the
using generalized accounting software to do all the accounting tasks instead of using
is a need to learn how to use specialized accounting software (Shaffer et al., 2020)
and gain a broad understanding of the finance, accounting and commercial segments,
advantages include increased reliable and accurate financial reports and faster access
technology has evolved to the extent that no current business enterprise can operate
without it (Huy and Phuc, 2020; Thottoli, 2020; Situmorang, 2020; Ramazaniet al.,
This was one of the barriers of economic growth of China. Hence, improving the level
of accounting policies and other related information of SMEs is essential (Yu et al.,
2020; Wen, 2020; Zhou, 2010). Lack of use and knowledge of accounting software
leads to continued manual accounting that may be very hard for business owners,
especially SMEs, to monitor financial health of their businesses. This leads SMEs not
meeting their business goals (Alhatabat, 2020). As there are no specific studies that
examine the knowledge and use of accounting software among SMEs in the
this study are to examine the knowledge and use of accounting software among SMEs
Literature Review
Idota et al. (2020) and Ashrafi and Murtaza (2013) in their study mentioned that it has
been widely accepted that SMEs generally play a crucial role in a country’s economy,
and their role is the key to a country’s economic stability to achieve targeted gross
domestic product (GDP). Hernandez (2020) and Amidu et al. (2011) suggests that
accounting function contributes an important role in the success or failure of any SME
or modern business organization. Ibrahim et al. (2020) and Jinga et al. (2010)
mentioned that AISs are helpful for recording accounting transactions, analyzing,
monitoring and analyzing financial statements of any company. AISs also help to
prepare documents necessary for taxation purpose and generate information that
support many other organizational tasks. Bashorun et al. (2020) highlighted that prior
to the emergence of personal computers, companies used only manual approaches for
recording accounting transactions which result in lack of fair financial data. Araya-
Leandro et al. (2020) and Azih (2018) noted that manual accounting systems consist
of accounting ledgers prepared using paper, typewriters and calculators. Thottoli et al.
(2019a, b, c) found in their study that ICT has a significant impact on the auditing
practices. It means that there is a significant and positive relationship between the ICT
and the auditing practices of accounting professionals. Another view of Tychalas and
Karatza (2020) and Arcega et al. (2015) was that by using computerized accounting
system, the respondents tend to complete their jobs successfully, and it also enhances
their quantity and quality of work. Meanwhile, in employing the manual or traditional
way of accounting system, the interviewees claimed that although they are able to
convenient (Xu, 2020). Alternatively, Ibrahim et al. (2020) and Amanamah et al.
(2016) have claimed that the usage of computerized accounting system by SMEs has
software are increased cost, lack of education on the benefits of the usage and lack of
knowledgeable personnel. Ibrahim et al. (2020) and Pulakanam and Suraweera (2010)
analyzed and found that small businesses, while implementing small business
accounting software, face many barriers, such as non– user-friendly and non-
availability of software vendors’ support and guidance (Bakr, 2020). Ashrafi and
Murtaza (2008) in their study provided that only a very a smaller number of SMEs in
Oman are aware of the available accounting software and its adoption. Further, most
SMEs outsource majority of their accounting services. Most of the SMEs lack internal
capabilities, are unable to bear high implementation cost of IT in business and lack
the main restrictions in adopting IT. Damak-Ayadi et al. (2020), Alabdullah et al.
(2019) and Rudzani and Manda (2016) identified in their study that SMEs are
required to use PFRS and many of these organizations are finding it hard to adopt or
incorporate PFRS for numerous reasons, including lack of available expertise. The
required. Buiet al. (2020) and Everaertet al. (2006) found that some SMEs are facing
issues managing their accounting tasks. The reason for such issues is lack of expertise
principles and lack of applicable tax regulation. It is also essential that one should
know the benefits of the application of rules in a given business environment. Mishina
et al. (2020) and Maseko and Manyani (2011) say that because of lack in accounting
transactions that will affect fairness of financial statements and its performance
measurement. Most of the SMEs are not maintaining complete accounting records.
Jimoh et al. (2020) and Amahalu et al. (2017) expressed their view that the usage of
banks compared with when banks were using manual system of accounting. Hassan
(2020), Ahmed et al. (2020) and Rahman et al. (2015) emphasized that by using
accounting software technology, SMEs can reduce their operating cost drastically and
programs, since Excel is the most frequently utilized software / tool by majority
SMEs. Lee et al. (2018) found that the use of Excel in accounting areas such as audit,
and the FASB Codification were recognized as often employed across various
accounting areas and practical knowledge levels. Andiola, Masters and Norman
(2020) noted that accounting and auditing practitioners in their practicing areas
require experience, analytic skills and data visualization skills. These are important,
but data analytic skills are more important than data visualization skills. Amoako
(2013) in his study found that the majority of SMEs fail to keep complete accounting
records. Small business owners think that keeping accounting records are not required
and gives less need or important to expose their financial position. They also
Conceptual Framework
Nadler (1978), Egelhoff (1982, 1991), and Daft and Lengel (1986). Information
organization (Egelhoff, 1991). The conceptual model underlying the current research
is depicted in Figure. 1
AIS
Characteristics
Accounting Requirements
SMEs
Information
Performance
System Alignment AIS capacity of
available
softwares
Figure 1
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Despite these conceptual and empirical research efforts aimed at a wide range
of accounting and IT issues in SMEs, there is still a lack of understanding of the fit or
systems processing capacity of these firms, as well as the impact this alignment may
have. To address these concerns, this research will first look into accounting
into the fit between AIS capacity and AIS requirements as represented by AIS
alignment, and finally look into the impact of AIS alignment on SMEs' performance.
tandem with Van de Ven and Drazin’s (1985) suggestion that the concept of fit or
alignment should not be confined to structural contingency theory only but can be
the match, congruence, intersection, or union of two or more factors. Therefore, the
initial stages of this study are concerned with the exploration of the concept, and
measurement, of fit between AIS requirements and AIS capacity. The fit between AIS
requirements and AIS capacity is generally referred to as AIS alignment and the
The model specifically links AIS alignment with performance. It does not suggest a
direct link between either AIS requirements and performance or AIS capacity and
performance. Instead, any link between AIS requirements or AIS capacity and
performance is via AIS alignment. The argument is that the effectiveness of AIS
Correlation of Accounting Software
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processing perspective (Galbraith, 1973, 1977; Tushman and Nadler, 1978; Egelhoff,
1982).
the objective of the study was to examine the knowledge and use of accounting
software among SMEs in Philippines and its correlation to performance with the aim
performance?
Research Hypotheses
Chia (1994) argued that managers could perceive some characteristics of accounting
information to be useful but that information may not be available. Hence, the central
idea is that AIS capacity must be aligned with AIS requirements to have a significant
related to SMEs performance’ This hypothesis implies that SMEs that are highly AIS
aligned perform better than less well aligned SMEs, regardless of AIS requirements
requirements and AIS capacity inflicts unnecessary expenses on the organization. For
example, for firms that are faced with high levels of accounting information
would affect the quality of the decisions made, which could eventually impede
inefficient and costly accounting information processing mechanism for firms that are
only cause information overload which could eventually hamper the performance
(Gul, 1991).
Method
Participants
To choose the required respondents for the survey, this study has used a
purposive sampling method to make ease of estimation procedure. The Saint Paul
(353) Names of Batch Pwersa accountancy students that already finished taking
ITATBUS and ACCTSYS. A total of three hundred fifty-three (353) Students of Saint
Paul School of Professional Studies were selected as sample size. The rationale for
selecting the respondents was their experience and basic knowledge in accounting and
accounting software and their applications within the SMEs in Philippines on the
subject to a Case study the samples took during their ITATBUS and ACCTCYS.
Research Design
descriptive research design to determine the level and correlation of students' using a
variable) influenced the AIS alignment of a SME and their Performance (dependent
variable).
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Measures
An email questionnaire survey was used to gather data. Both AIS requirements
and AIS capacity were measured in relation to these 19 items (Future events, Speed of
Procedure
three hundred fifty-three (353) Names of Batch Pwersa accountancy students that
already finished taking ITATBUS and ACCTSYS as defined in this study. Although
by using Slovin’s Formula a Hundred and eighty-seven (187) Students are needed to
reach a sample size necessary to achieve a certain confidence interval of the 353
Samples. Ten (10) addresses were used for the Pilot Survey, and the rest were used
for the main survey. The questionnaires were addressed to the Accountancy Students.
representing an 89% response rate, which is considered a very good response rate
Results
The descriptive statistics for the nineteen items used to measure AIS
descending order of their means, which represent their importance to the business.
Correlation of Accounting Software
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Responses for each item took the full range of values from 1 to 5. The results show
that the mean values for the AIS requirement items range from 3.45 to 4.21. The
highest rated items were future events, speed of reporting, sectional reports, frequency
non-economic information were ranked lowest. Despite these variations the generally
high values of all the means indicate that on average SME have a good grasp of the
Figure 2. Mean rating for nineteen AIS requirements and nineteen AIS capacity items
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Since the AIS requirements were measured using nineteen items and nineteen
matching items were used to measure AIS capacity, it was possible to explore how
important a specific accounting information item was to a firm and how well this
characteristics, it seems likely there would be important differences in how well the
sub-section reports the results of doing this comparison by cross tabulating the scores
description, the responses for point ‘4’ and point ‘5’ of the five-point scale for the AIS
requirements items are treated as one category called ‘important’. Similarly, point ‘1’
and point ‘2’ are treated as one called ‘not important’. The point ‘3’ is labelled the
‘neutral’ category. The same approach was applied to AIS capacity items. The
responses for point ‘4’ and point ‘5’ are treated as one category called ‘available’.
Similarly, point ‘1’ and point ‘2’ are treated as one category called ‘not available’.
AIS Capacity
AIS Requirement
Not Available Neutral Available
Future events
Not important 9 1 0
Neutral 18 27 1
Important 33 75 149
Non-economic information
Not important 30 3 0
Neutral 52 43 3
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Important 85 64 33
Temporal reports
Not important 7 3 0
Neutral 17 21 11
Important 66 99 89
1
Figure 3. three examples of different patterns of AIS alignment using cross-tabulation
production. The patterns for these information characteristics show a large number of
words, many of the participants perceived that these types of information are
important for the SMEs and at the same time they perceived that their computer-based
items with a large number of occurrences in the cells representing the categories
‘neutral-not available’ and ‘important-not available’, which implies that while quite a
number of companies perceived that these types of information are important or being
neutral about them, many of them also perceived that their computer-based
information systems are not providing the information. These items were non-
events on functions, what-if analysis, and sub-unit interaction. The third and final
pattern represents a group of items that received an important rating for AIS
requirements but a mixture of responses for AIS capacity. These variables include
receipt, and immediate reporting. The cross-tabulation data indicates varying degrees
of alignment between AIS requirements and AIS capacity for different information
Correlation of Accounting Software
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characteristics. This initially suggested that fit or alignment was a complex multi-
faceted concept and needed to be further explored at the level of each of the nineteen
information characteristics. It also raised the question of whether there were groups of
SMEs with similar profiles in terms of AIS alignment. For instance, are there some
cell, whereas another group has some of the nineteen characteristics in that cell but
others in the ‘important-neutral’ cell, and maybe a third group have the nineteen
characteristics spread across cells with available, neutral and not available. Hence, it
is important to try and identify any such grouping, which can be done by exploring
the ratings for AIS requirements item with the corresponding AIS capacity item (Chan
et al., 1997; Cragg et al., 2002). In this case, a high rating for an AIS requirements
item and a high rating for AIS capacity item will result in a high alignment measure.
On the other hand, a low rating for AIS requirements item and a low rating for AIS
capacity item will give a low alignment score. For each company and each
information characteristic, the rating for AIS requirements was multiplied by the
rating for AIS capacity. The mean for each information characteristic was calculated
by summing up the result of the multiplication for AIS requirements and AIS capacity
items from all the participants responses and dividing by the total number of
participants. For the moderation approach, the analytical scores ranged from 1 to 25.
temporal reports had high alignment scores, while external, non-economic, what-if
The degree of variation in alignment between the items had not been predicted and
clearly there was also considerable variation from Student to Student. These
variations suggest it would be dangerous just to add the nineteen alignment scores for
each firm together to obtain an overall alignment rating for the SME. Furthermore, as
reported in Figure 3, the cross-tabulation data revealed there were different pattern of
This raised the question of whether there were groups of SMEs with similar profiles
in terms of alignment. Maybe there were some with low alignment on all nineteen
items, some low on several items but highly aligned on other items and some with
Correlation of Accounting Software
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groups with different types of alignment before the hypothesis could be tested.
Discussion
Over the last few decades many studies have investigated the issues of
separately. This study represents a first attempt to investigate these two important
issues in a single study. The findings of this study suggest that while SMEs in the
business, many of them felt that their computer-based accounting information systems
were not able to match the accounting information requirements. While there is a high
degree of alignment for some accounting information, the mismatch is more apparent
for other accounting information. This suggests that Philippine SMEs are using
different IT strategies for different accounting information. Future studies could focus
at specific accounting information. This study explored the fit or alignment between
AIS requirements and AIS capacity and examined its impact on performance in
SMEs. Similar to Chan et al. (1997) and Cragg et al. (2002), who found a positive
relationship between IT alignment with business strategy and firm performance, this
Correlation of Accounting Software
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study found a positive relationship between AIS alignment and firm performance.
Even though these earlier studies were examining a different type of IT alignment, it
is interesting that the current results for Philippines are consistent with those from
Cragg et al. (2002) collected in the United Kingdom and Chan et al. (1997) collected
in the United States and Canada. This suggests that findings from IT alignment
studies conducted in North America and European countries can also be applied in
has been used for the analyses of information management issues mainly in the
context of large organizations (e.g., Egelhoff, 1982, 1991; Daft and Lengel, 1986;
Lengel and Daft, 1988; Bolon, 1998). Many of these studies also focus on
knowledge, no study has yet applied the information processing perspective to the
main and important information processing mechanism in SMEs. The results of this
study should give other researchers confidence to measure AIS requirements and AIS
capacity using a similar set of information characteristics. It should also give other
the moderation approach to combining AIS requirement and AIS capacity scores
In this paper, we have explored the fit between AIS requirements and AIS
capacity and whether this fit is linked to performance in SMEs. As a first step, we
strategic accounting information to SMEs. AIS capacity was measured in terms of the
results suggest that in many cases the firms’ AIS processing capacities were
insufficient to match their AIS requirements, which implies that the managers of
SMEs were not being as effective as they could be in utilizing IT. Importantly the
results also showed that the participants were distinguishing between the importance
of, and the support for, the 19 accounting information characteristics. Having
quantified AIS requirements and AIS capacity, the question of whether the fit of AIS
capacity and AIS requirements is a measurable concept was explored. The initial
results suggested that fit was a complex multi-faceted concept, which had to be
explored at the level of each of the 19 information characteristics. Further, the results
past studies indicate that SMEs were not using IT strategically and were unable to
support strategic decision-making, the results of this study suggest that some of the
participants perceived that SMEs in the Philippines had achieved a high degree of
alignment between AIS requirements and AIS capacity. Consistent with results from
recent studies that suggest that IT helps SMEs to implement business strategy (Lesjak,
2001; Levy et al., 2001; Cragg et al., 2002), these findings thus suggest that some
SMEs are also capable of using IT strategically, more than just focusing on
administrative efficiency.
Limitations
First, this study used a subjective orientation to measure AIS requirements. Future
research could employ a more objective approach by asking respondents about the
Correlation of Accounting Software
To SME’s Performance P a g e | 22
importance of specific accounting techniques to their business. Second, the study was
event at a point in time. Future research could employ a more qualitative approach
such as the case study or a longitudinal study. Third, this study measured AIS
alignment based on the moderation approach to combining paired items for both AIS
requirements and AIS capacity. Future research could explore other ways of
measuring fit, and possibly explore whether it is valid to add the nineteen alignment
scores to form a single alignment value which would open the way for further
analysis. Another limitation of the study concerns the cause and effect relationships
between AIS alignment and organizational performance. There are potentially other
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Appendices
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