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    MS29P TutorialQuestionsIntro

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    This document contains 15 tutorial questions about operations management. The questions cover topics such as defining operations management, distinguishing between production and operations, identifying the "father" of scientific management, describing the production system and providing an example of a service firm, and discussing the importance of information management for operations. Key elements addressed include the three fundamental business functions, the ten decisions of operations management, and the five M's of operations.

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    MS29P TutorialQuestionsIntro

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    36 views2 pages
    This document contains 15 tutorial questions about operations management. The questions cover topics such as defining operations management, distinguishing between production and operations, identifying the "father" of scientific management, describing the production system and providing an example of a service firm, and discussing the importance of information management for operations. Key elements addressed include the three fundamental business functions, the ten decisions of operations management, and the five M's of operations.

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    This document contains 15 tutorial questions about operations management. The questions cover topics such as defining operations management, distinguishing between production and operations, identifying the "father" of scientific management, describing the production system and providing an example of a service firm, and discussing the importance of information management for operations. Key elements addressed include the three fundamental business functions, the ten decisions of operations management, and the five M's of operations.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    36 views2 pages

    MS29P TutorialQuestionsIntro

    Uploaded by

    Solar Pro
    This document contains 15 tutorial questions about operations management. The questions cover topics such as defining operations management, distinguishing between production and operations, identifying the "father" of scientific management, describing the production system and providing an example of a service firm, and discussing the importance of information management for operations. Key elements addressed include the three fundamental business functions, the ten decisions of operations management, and the five M's of operations.

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    1

    TUTORIAL QUESTIONS – MS29P


    INTRODUCTION TO OPERATIONS MANAGEMENT

    1. Define operations management in your own words. Will your definition accommodate both
    manufacturing and service operations?
    2. What is the difference between production and operations?
    3. Production is ….................................................................……………………………..….…
    4. The three fundamental functions of any business are ………………………………………
    …………….....…………………………………………………………………….……………..
    5. Production and operations management directs and controls ………......……………………..
    6. The functions of management are ………………….....................................................……….
    7. The ten decisions of OM are ………………………......................................................…..….
    8. The “father” of scientific management is:
    (a) Henry Ford
    (b) Eli Whitney
    ( c) Frederick W, Taylor
    (d) Adam Smith
    (e) None of the above
    9. A product in the final or decline phase of its life cycle may require unusual effort in the area
    of:
    (a) research
    (b) high volume production
    (c ) product development
    (d) enhancement of or addition of capacity
    (e) none of the above
    10. The person who developed plant wide quality control systems was ………......................…..
    11. Give examples of local firms who have made critical strategic moves
    ………………………………………………………………………………………………………
    ……………………………………………………………………………………………..….
    12. In the 5M’s of operations, which element is the most important and why? ………………..
    13. Draw and explain the production system and give one example of a service firm.
    14. Production/operations management can be defined as the management of all activities
    directly related to the creation of goods and/or services through the transformation of inputs into
    outputs. Discuss
    15. The management of information is of great importance to operations management since:
     Without “information” one would have no knowledge of the state of input resources,
    process performance, or output goods and/or services
     Properly developed information systems can contribute to the overall integration
    required to allow a firm to produce on a competitive basis
     “good” decisions require “good” information –the right information, at the right
    place, at the right time. Discuss
    2

    D. Anthony Chevers

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