Social Graces & Etiquette
Social Graces & Etiquette
Social Graces & Etiquette
Graces &
Etiquette
PAULBZ 106
This course is designed to actively
involve the students in developing the
knowledge, skills and abilities crucial to
demonstrate basic personal and
professional social skills and etiquette.
COURSE DESCRIPTION
✓ Create a great impression and
professionally interact and communicate
with others by applying the necessary
personal skills and manners in various
settings.
COURSE OUTCOME
Chapter One
Peter Drucker
Social Graces that Impact Business Relationships
1) Listen Up
Social graces remind us to pay attention, don’t interrupt
and let others speak. First impressions are often based
on our ability to listen.
Albert Einstein
9) Thank You Matters Most
✓Acknowledging others’ actions shows you care and that
is the ultimate social grace.