Philadelphia Department of Prisons

Philadelphia Industrial Correctional Center 2022 Inspection Report

Table of Contents

A. Introduction ..................................................................................................................... 3
B. Facility Demographics .................................................................................................... 3
C. Facility Description ......................................................................................................... 3
D. The Inspection Process .................................................................................................. 3
1. Entrance Interview ...................................................................................................... 4
2. Examination of Policy ................................................................................................. 4
3. Facility Tour ................................................................................................................ 4
4. Conditions of Confinement / Quality of Life................................................................ 5
E. Areas Reviewed ............................................................................................................. 5
1. Personnel ................................................................................................................... 5
2. Admission and Release .............................................................................................. 5
3. Orientation .................................................................................................................. 6
4. Inmate Rules / Staff Procedure ................................................................................... 7
5. Classification .............................................................................................................. 7
6. Housing ...................................................................................................................... 7
7. Clothing ...................................................................................................................... 7
8. Bedding ...................................................................................................................... 8
9. Food Services ............................................................................................................. 9
10. Personal Hygiene ..................................................................................................... 9
11. Medical / Health Services ......................................................................................... 9
12. Visiting .................................................................................................................... 10
13. Telephone Communications ................................................................................... 11
14. Inmate Mail ............................................................................................................. 11
15. Work Programs ....................................................................................................... 11
16. Access to Legal Services ........................................................................................ 11
17. Religion................................................................................................................... 11
18. Recreation .............................................................................................................. 12
19. Commissary / Other Funds ..................................................................................... 12
20. Inmate Discipline .................................................................................................... 13
21. Security................................................................................................................... 14
22. Statistical Information Reporting ............................................................................. 15
23. Treatment Services................................................................................................. 17
24. Incoming Publications ............................................................................................. 17
25. Deaths / Sexual Assaults ........................................................................................ 18
26. Notifications ............................................................................................................ 18
27. Sanitation, Maintenance, Safety ............................................................................. 19
F. Exit Discussion ............................................................................................................. 20

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Philadelphia Industrial Correctional Center 2022 Inspection Report

A. Introduction

Director Thomas Greishaw, Inspector Stephen Noll and Inspector Launa Kowalcyk conducted
the physical plant inspection of the PICC on October 6, 2022. The review of the PDP
policy/procedures, departmental support documentation and facility-specific support
documentation was conducted in advance of the inspection date through collaboration with the
Policy and Audit Division.

B. Facility Demographics

Philadelphia Correctional Industrial Center

Approved Bed Capacity: 1250
Actual In–House Population (at time of inspection): 921 / Males: 645 / Females: 276
Temporary Emergency Beds (at time of inspection): 0 / Males: 0 / Females: 0
Average Daily Population for the last 6 months: 990

Administrative Staff: 2 Authorized: 3

Line Supervisor Staff: 24 Authorized: 25
Full-time Line Staff: 165 Authorized: 203
Part-time Line Staff: 0 Authorized: 0
Treatment Supervisor Staff: 4 Authorized: 4
Full-time Treatment Staff: 27 Authorized: 26
Part-time Treatment Staff: 16 Authorized: 16
Support Staff Supervisors: 1 Authorized: 1
Full-time Support Staff: 10 Authorized: 10
Part-time Support Staff: 0 Authorized: 0

C. Facility Description

The Philadelphia Industrial Correctional Center is located at 8301 State Road Philadelphia, PA
19136. PICC has 13 housing units in a two-tiered design with separate yards, laundry facilities,
medical triage areas, counseling rooms, staff offices, easy access to classrooms, vocational
training areas (PhilaCor Industry Shops), law libraries, and chapels. The PICC is a state-of-
the-art, direct supervision facility. Corrections Officers work inside the housing units where
they have direct contact and interaction with inmates. The facility serves as one of the county’s
facilities for adult male and female inmates who are not sentenced or are serving maximum
sentences of less than two years.

PICC has enhanced the facility since the last inspection by purchasing ViaPath (formally
Global Tel*Link) tablets for inmate use in 2020. Inmates are able to access educational
programs and video visits on the tablets.

The PDP is overseen by the Commissioner of Prisons and is governed by the Philadelphia
Department of Prisons Advisory Board.

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D. The Inspection Process

1. Entrance Interview

The entrance interview was conducted in the Warden’s Conference Room with Deputy
Warden Norman Williams (Supervising Warden), Deputy Warden William Vetter, Captain
James Smith, Captain Deirdre Cummings, Lieutenant Crystal Kent, lieutenant Tammy
Swinton, and PDP Emergency Management Unit Sergeant Thomas Pitcherello. Director
Greishaw discussed what was to be expected during the inspection process and that the
goal was to be helpful and non-intrusive.

2. Examination of Policy

The Inspectors conducted the review of PDP policy/procedures, departmental support

documentation and most facility-specific support documentation in advance of the
inspection date through collaboration with the Policy and Audit Division. During the review
of policy/procedure the Inspectors did not observe any required clarifications or
amendments for compliance with Title 37, Chapter 95 written local policy requirements.
The departmental and facility-specific support documentation met or exceeded the
minimum requirements of Title 37, Chapter 95.

3. Facility Tour

Areas Visited Cell Totals Bed Totals

A Unit 50 100
B Unit 50 100
C Unit 50 100
D Unit 50 100
E Unit 50 100
F-1 Unit 50 100
F-2 Unit 50 100
G-1 Unit 50 100
G-2 Unit 50 100
H-1 Unit 50 100
H-2 Unit 50 100
J Unit 50 50
K Unit 50 100
Intake/Receiving (holding cells) 7 N/A
Armory
Control Centers
Food Services
Laundry
Maintenance
Medical
PhilaCor Industry Shops
Property Storage

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Recreation Area
Sally Port
Treatment/Education
Visiting Areas

4. Conditions of Confinement / Quality of Life

During the physical inspection of the facility, the Inspectors observed the overall conditions
of confinement and quality of life in respect to Title 37, Chapter 95 requirements. The
Inspector’s observations of the PICC’s housing units and common areas are outlined in
Section E 6., Housing, of this report.

E. Areas Reviewed

The Inspectors evaluated the conditions and operations at the facility as they pertain to Title
37, Chapter 95.

1. Personnel

The PDP operates its own Basic Training Academy, approved by the Pennsylvania
Department of Corrections. The facility orientation training outlines the required topics to
include an overview of Title 37, use of force, prohibition on seeking and dispensing of
favors to and from the inmate population, and instructions in the facility’s code of conduct
and ethics. Orientation and basic training cover the required subjects in accordance with
Title 37, Chapter 95.

The facility’s Administration Captain is responsible to ensure all training is complete and
documented. Lieutenants are assigned each shift to assist with training needs. PDP staff
training reports are generated monthly. These reports identify the training provided to each
employee listed by name with the hours and subject matter received.

The annual training schedules and documentation of training recorded in the employees’
personnel files were observed. Annual training is being provided that satisfies Title 37,
Chapter 95 yearly requirements for specific subject matter.

The annual reviews of the Personnel Manual and associated documentation requirements
were observed. The policies for Drug Free Work Place and Sexual Harassment/Misconduct
were reviewed and are in compliance with Title 37, Chapter 95.

2. Admission and Release

The written local policy/procedures describe an admission process that includes the
verification of commitment under legal authority and completeness of paperwork. The
policy directs that inmates may not be admitted when they are in need of medical treatment
beyond what the facility could provide. Admission procedures were adequate relating to
inmate searches for contraband, property disposition, notification, medical assessment,

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personal hygiene, and to ensure all basic personal information is obtained for identification
and classification purposes. Inmates receive a copy of the inmate rules and can notify a
relative of their location. If non-United States citizens are detained, the detainee shall be
informed of the right to have the consular officials notified. The PDP admission policy,
procedures, and documentation meet the requirements of Title 37, Chapter 95.

Classification, Movement, and Registration (CMR), located in the CFCF, is where all of the
PDP inmate files are maintained. Inmate information is maintained electronically on an
internal system called “Lock & Track.” The admission and release process for all adult male
inmates occurs at CFCF, and the Riverside Correctional Facility (RCF) for females and
adjudicated male juvenile inmates.

The PDP installed TEK 84 Body Scanners in the CFCF and RCF for male and female
receptions. The body scanner at CFCF is fully operational ian in-use. The body scanner at
RCF is not yet approved for use. On the date of inspection the PDP reported a plan to
install a TEK 84 Body Scanner within the PICC to detect metallic and nonmetallic
contraband. The TEK 84 scans from below the feet to above the head to reveal items
under the clothing or within the body. The scanner will be utilized when inmates return from
outside events such as court, hospital and/or medical visits. The Body Orifice Scanner
System (BOSS) chair is still operation and could be used as part of the search procedure.
As of the date of this report, the TEK 84 Body Scanner has been installed at the PICC.

The policy/procedures direct that before an inmate is released, proper legal authority and
completeness of paperwork shall be verified with the identification of the inmate. During the
release process a review is conducted of the inmate’s file for detainers, disposition of
facility and personal property, information exchange, medication supply and instructions,
and completion of victim notification. Inmate release paperwork is reviewed by the records
department. Inmate release documentation was reviewed by the Inspectors and is in
compliance with Title 37, Chapter 95.

3. Orientation

The written local policy identified the inmate orientation process being provided within the
minimum requirement of 14 days per Title 37, Chapter 95. The inmate receives a copy of
the Inmate Handbook during admission. All illiterate and non-English speaking inmates are
provided assistance if needed. The delivery of orientation and provided Inmate Handbook
are documented in the inmate’s file. Documentation for the completion of inmate
orientations was reviewed by the Inspector.

The policy identifies the grievance process to include the method for submitting a
grievance, staff responsible for responding to grievances, written record of grievances, at
least one level of appeal, and timeframes for responses and appeals. Policy permits every
inmate to make a request or submit a grievance to the facility administrator, judiciary, or
other proper authority without censorship. Grievance documentation was observed to be in
compliance with written local policy and Title 37, Chapter 95 requirements.

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4. Inmate Rules / Staff Procedure

The Inspectors reviewed written local policies applicable to inmate rules and determined
that they presented adequate direction for ensuring the security, control, safety,
consequences for unacceptable behavior and orderly administration of the facility. The
policy identifies the procedures for the implementation of new and revised information for
staff and inmates. The policies for fire, escape, and riot were observed. These policies and
procedures direct staff on actions to be performed in a given duty assignment or duty post
in these situations. The inmate rules, staff procedures, and annual review were observed
by the Inspectors and found to be in compliance with Title 37, Chapter 95.

5. Classification

The written local policy identifies the classification process, appeals process, review
mechanism and procedure for reclassification. An initial classification is conducted upon
completion of the commitment intake/booking process. Variables considered for primary
classification include: security risk, behavior, gender, inmates requiring disciplinary
detention, inmates requiring administrative segregation, potentially suicidal inmates, and
inmates with mental or physical disabilities. Each inmate is evaluated in terms of his/her
need for special housing assignment.

All male commitments are processed into the CFCF, except for adjudicated male juveniles
who are processed at the RCF. All of the females are processed through the RCF. Initial
information is gathered from the inmate and is entered electronically in the automated
“Lock & Track” system, which is then used for treatment assessments and housing
consideration. The inmate’s information is reviewed to ensure treatment assessment needs
are met, health care screening is completed, and initial issued items have been received.
The Inspectors reviewed the Classification Policy which met all requirements of Title 37,
Chapter 95.

6. Housing

The written local policy includes procedures for an inmate requiring segregation from
general population due to a medical condition, mental illness or contagious disease
concerns. Inmates who display special needs during the intake booking/classification
process are communicated through security, medical, and classification staff for diversion
to housing appropriate to their need where available.

The Inspectors observed climate conditions, floor space, heating, ventilation, lighting,
bathing/toilet areas, and housekeeping in the housing units during the physical inspection.
The following observations were made during this inspection. During the physical tour of
the housing units, and specifically Unit G, the Inspectors observed that a substantial
number of cells did not have operational lighting. The Inspectors also observed unsanitary
conditions to include excessive clutter, soiled floors, trash and food debris throughout most

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housing units, extensive graffiti specifically in cells 8, 9, 34, 36, and 37 of Unit A. Graffiti
was also observed on Units G and H. There was routine practice of staff permitting inmates
to cover their cell windows (both interior cell door and exterior window), prohibiting the
ability for staff to observe into the cell. This practice was observed throughout multiple
cells. During the physical tour of Unit, A shower area, the Inspectors observed four out of
the five shower drain covers were missing. During the physical tour of Unit, A shower area,
the Inspectors observed four out of the five shower drain covers were missing. During the
physical tour of Unit C shower area, the Inspectors observed no drain cover in the first
shower on the left. During the physical tour of the indoor gym, the Inspectors observed
water saturating the floor from a broken faucet. Additionally, the gym restroom was heavily
soiled and in a state of disrepair with standing water. During the physical tour of Housing
Units G-2, H-2. J, K and F the Inspectors observed shower that drain covers were missing
and or bent. The Inspectors also observed exposed raw electrical wires protruding from the
walls throughout various areas of the facility to include the Receiving area, housing units
and corridors. On October 31, 2022, a Preliminary Findings Noncompliance Details Report
was provided to the PICC administration. The PICC administration provided the Office of
County Inspections and Services (OCIS) a response and plan of action on December 12,
2022, that detailed a private outside contractor (Palman Electric) was engaged to perform
the lighting project, which will be an ongoing service of repairing faulty lighting. Security
and sanitation inspections, which are performed daily will be scrutinized by the Shift
Commanders to search for housing unit problems and to report them to maintenance. All
staff were reminded of the Housekeeping Plan for the facility and the importance of
maintaining the cleanliness of the facility through rollcall announcements. A-Unit was
repopulated with female incarcerated persons after the male incarcerated persons were
moved to other housing areas, and the graffiti observed in cells on A-Unit was addressed
through cleaning and repainted, with photographs provided. The graffiti on Units G & H are
included in a repainting project that is anticipated to be completed by February 2023.
Retraining of staff was initiated through rollcall announcements and redistribution of the
“Cell Inspection Layout.” The PDP reports that the announcements had an immediate
impact; cleaning of the units was initiated immediately. Drain covers on A and C-Unit were
replaced. The gym’s bathroom faucet was repaired. The gym’s bathroom was also cleaned
after it’s usage by the inmates. This was supervised by the correctional staff assigned to
the gym. The missing drain covers from housing units G-2, H-2, J, K and F were replaced.
Reportedly, the PDP Maintenance division cannot complete the task of maintaining or
replacing the lights and exposed electrical wires at the PICC. A private outside contractor
(Palman Electric) was engaged to perform these repairs. Due to the extensive nature of the
repairs, this work and the associated compliance concerns as indicated by the regulation
and observations, standards §95.226. (4) and (5) will remain in noncompliance until re-
inspected in 2023.

The housing areas had ample access to individual urban yards. These yards were covered
to shelter from extreme climate elements while providing natural light and fresh air through
a series of caged windows.

7. Clothing

The written local policy identifies the issued items that inmates receive upon commitment,

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procedures on possession of personal clothing, and how personal items would be stored.
The property room for inmate personal items was clean and well organized. Clothing worn
initially upon admission is inventoried and stored in the Property Storage Room in a sanitary
manner. The facility does not allow any personal clothing to be kept by inmates. The
inmates’ clothing appeared to be clean and in satisfactory condition.

8. Bedding

The written local policy identifies the required issued bedding items consistent with Title 37,
Chapter 95. Sleeping surfaces must be a minimum 12 inches off the floor with fire retardant
and waterproof covers in areas approved for residential occupancy. Sanitization of bedding
items is required. There was sufficient bedding for the population. Integrated pillow-in-
mattresses, sheets, and blankets were clean and in satisfactory condition. Bedding items
are laundered weekly. There is a process in place to ensure compliance with the
movement of inmates every 30 days from temporary bedding when in use.

9. Food Services

The written local policy includes direction regarding menu requirements, sanitation of food
preparation areas, food service staff training, use of gloves/hairnets, accountability of
culinary equipment, food service staff/inmate medical clearances, cleaning/rinsing of eating
and drinking utensils, use of compartmented trays, and food being served at the proper
temperature.

The PICC food service department is operated by GD Correctional Services, LLC. A

correctional officer is posted in the food service area for security and accountability of the
culinary utensils. The cook-chill meals are prepared at the CFCF and delivered for reheat
and serving. The meals are prepared and served in disposable compartmented trays. The
food service area at the PICC was clean and orderly, with all required temperatures for
food items, dishwashers, walk-in refrigerators and freezers being recorded. Menus are
reviewed and signed-off by a registered dietician and an administrator. Special diets and
religious meals are adequately provided.

All inventories for culinary items, cutlery, cleaning equipment, and chemicals were
observed. The cutlery was appropriately documented as being checked out and in to
control use at all times. Knives are tethered when in-use. Required food service training
certifications, and medical clearance documentation for staff and inmate workers were
observed. Stored foods were covered and dated to assure freshness, to prevent spoilage,
and damage from insects and rodents. The food service documentation for tool inventories,
temperature logs, and inmate worker orientations were in compliance with Title 37, Chapter
95.

10. Personal Hygiene

The written local policy and the Inmate Handbook identify procedures for the inmates to
maintain their personal hygiene. The policy identified the means for inmates to obtain clean

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clothing weekly. The overall appearance of the inmates was good. Inmates that are
determined to be indigent are provided items to maintain proper hygiene. All inmates are
required to maintain a minimal level of personal cleanliness and are provided the means to
do so. The Inspectors observed the laundry schedule. The PDP utilizes a centralized
laundry facility operated by the inmate work program, PhilaCor, located on the prison
system grounds.

11. Medical / Health Services

The PICC medical, mental health, and dental services are contracted with YesCare. The
PDP and YesCare policy/procedures for operational direction of the medical department
are in compliance with Title 37, Chapter 95 requirements.

The Inspectors observed the required annual medical report. Inmate medical records were
observed to ensure that the inmates are being seen by medical within 24 hours of
commitment for an initial health risk assessment, and a physical is conducted within 14
days. Policy describes procedures for routine screening pertaining to infectious disease,
acute illness and suicide risk. The medical area was inspected for accountability and
storage of medical equipment, syringes, and management of pharmaceuticals.

During the physical tour of A Unit, Cell 28, the Inspectors observed three cups used for the
distribution of medications containing multiple unknown medications along with medication
bubble packs which appeared to have less than one-week supply. During the physical tour
of the ABC Medical Triage area, the Inspectors observed that the nurse did not have
inventory for medical supplies contained in her cart. On October 31, 2022, a Preliminary
Findings Noncompliance Details Report was provided to the PICC administration. The
PICC administration provided a detailed response and plan of action to the OCIS on
December 12, 2022, which included a comprehensive corrective plan to address the
observation of the cups/bubble packs containing unused medication. Medical and dental
instruments, equipment and suppliy inventory counts are being discussed in daily huddles
with health care staff. Policy J-B-09, the agency’s policy on this issue, was discussed in the
site staff QI meeting and will remain an agenda item throughout the end of the year. An
educational in-service training on sharp and tool counts will be conducted with proof of
completion for all staff. Supporting documentation of daily count sheets for medical
supplies was provided. The OCIS accepted the corrective action and support
documentation for compliance with standards §95.232. (9)(ii), and §95.232. (11) for the
2022 inspection cycle.

Inmates can request medical or dental care through the Inmate Request process. The
Inspectors observed the documentation for the required annual Suicide Prevention training,
and staff are Basic First Aid and Cardiopulmonary Resuscitation (CPR) certified as
required by Title 37, Chapter 95.

12. Visiting

The written local policy and the Inmate Handbook describe the procedures for regular,
official, attorney, and clergy visits. The policy identified visiting procedures, the availability

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Philadelphia Industrial Correctional Center 2022 Inspection Report

of contact/non-contact visits, the visitor approval process, the frequency/duration of visits,

and all restrictions that may be placed on visits. The procedures were posted in the main
lobby and on the PDP webpage for visitors to view. Inmates are permitted a minimum of
two half-hour visit per week depending on custody status. Attorneys, clergy, law
enforcement, or other professional visitors have the ability to have private conversations
during visits. The Warden may approve special visits. The PICC inmates can have video
visits via tablets in addition to in-person visits for fully vaccinated incarcerated people.

13. Telephone Communications

The written local policy and the Inmate Handbook outline the inmate telephone and
electronic tablet procedures to include: hours of use, limitations on calls, monitoring of
telephone conversations, and restrictions necessary to maintain the security of the facility.
These procedures are posted in the lobby area.

The PICC utilizes ViaPath as the contracted provider for the inmate telephone service.
Inmates have access to the phone system on their housing unit during out-of-cell time,
seven days per week. Inmates and the public are notified that all telephone conversations
are recorded. Each inmate is provided a telephone ID number at the time of commitment,
which will allow the inmate access to the inmate telephone system. All calls are made on a
collect basis or pre-paid system.

14. Inmate Mail

The written local policy and the Inmate Handbook describe the procedures used for inmate
mail to include the sending/receipt of mail process and any restrictions that may be placed
on an inmate to ensure the safety of the facility. All incoming mail is processed through a
centralized mail scanning location to be scanned for illegal substances. If there are no
substances detected, the mail is then sent to the facilities for processing by a Mailroom
Officer and then delivered to the incarcerated population. Outgoing mail is checked by
authority of the Warden or designee if there is suspicion. Legal mail is logged and opened
in the presence of the inmate.

15. Work Programs

The written local policy identifies available institutional jobs. Policy prohibits staff from using
their official position to secure privileges. Policy defines requirements for inmate
participation, compensation, and orientation procedures. The facility provides inmates jobs
through select support area roles: block workers, laundry, general housekeeping, grounds
keeping and food service workers with compensation. Work release and community service
programs are provided for those inmates that are eligible, through contracted sites.

16. Access to Legal Services

The written local policy and the Inmate Handbook describe the procedures for inmates to
obtain access to legal material and a means of assistance for inmate(s) that do not speak

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English. The PICC uses LexisNexis as its electronic law resource provider. There is a
centralized law library with multiple terminals utilized within the PICC. However, During the
physical tour of PICC’s Housing Units, multiple inmates expressed concern that they are
routinely unable to access legal resources (law library). Upon explanation from the PICC
administration it was relayed to the Inspectors that inmates are afforded opportunity for law
library under urgent circumstances when an inmate’s case is eminent; however, the routine
use of law library is not afforded consistently due to frequent and persistent staffing
concerns. On October 31, 2022, a Preliminary Findings Noncompliance Details Report was
provided to the PICC administration. The PICC administration provided a detailed response
and plan of action that included support documentation to the OCIS on December 12,
2022, which addressed this observation. Housing Units have specific days when and where
inmates can access the Law Library. Inmates sign-up on their specific days to schedule
Law Library access for up to one hour. If an inmate needs additional time, they may
request more time from a supervisor through a request to staff report, and additional time
would be allowed. Additional time can also be granted on the make-up day of that specific
housing unit via a request to staff submitted to the Unit Manager. The OCIS accepted the
plan of action and support documentation for compliance with standard §95.236. (1)(ii) for
the 2022 inspection cycle.

17. Religion

The written local policy and the Inmate Handbook include the procedures for inmates to
seek religious services, the possession of religious objects, special religious foods/diets,
and procedures for accommodating inmate requests for these practices. Each inmate is
permitted to satisfy the needs of his or her religious life consistent with the orderly
administration of the facility.

The religious programs offered in the PDP are under the general supervision of the Deputy
Commissioner for Restorative and Transitional Services. The Director of Chaplaincy
Services oversees the equitable delivery of religious services to all faith groups. Approved
community volunteers conduct religious programming and activities. The Deputy Warden of
Administration or designee is responsible for the scheduling and coordination of all
religious programs provided and supervised by the community volunteers. The PICC
reports a collective average of 5 religious service hours provided to the inmates per week.

18. Recreation

The written local policy directs procedures for indoor and outdoor activities including two
hours of outside recreation daily, weather permitting, for general population inmates. The
facility’s recreational programming is segregated by inmate populations requiring
appropriate security measures. Inmates in disciplinary status and segregation are afforded
at least one hour of recreation five days per week.

The Inspectors observed that each housing unit had access to their own secured recreation
yard for outdoor recreation, weather permitting. In addition, a large gymnasium was
available for indoor activities and programming groups. The facility appeared to have a

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Philadelphia Industrial Correctional Center 2022 Inspection Report

variety of reading and instructional materials that were available to the inmates. Block
activities include television, reading books, playing cards, and board games.

During the physical tour of the PICC’s Housing Units, it was observed by the Inspectors
that inmates had recreational opportunities in open urban-style recreational areas,
consistent with the minimum requirements of this regulation during the inspection.
However, it was reported that consistent recreation has been challenging to maintain. It
was communicated that staffing concerns are attributed to this observation. During the
physical tour of the PICC’s Segregated Housing Unit, it was observed by the Inspectors
that inmates had access to an open urban-style recreational area and a security-caged
indoor recreational pen; however, it was reported that the minimum amount of recreational
time consistent with the requirements of this regulation was not routinely adhered to. It was
communicated that staffing concerns are attributed to this observation. On October 31,
2022, a Preliminary Findings Noncompliance Details Report was provided to the PICC
administration. The PICC administration provided a detailed response and plan of action
that included support documentation to the OCIS on December 12, 2022, which addressed
these observations. Recreation is tracked weekly by the Deputy Warden of Administration,
a full week noting at least two hours out of cell time for general population housing units
was provided, along with a full week noting at lease five days of one hour out of cell time
for segregated housing units. The OCIS accepted the plan of action and support
documentation for compliance with standards §95.238. (1) and §95.238. (4) for the 2022
inspection cycle.

On the day of the inspection, the PDP was under a court order subsequent to litigation in
the case of Remick v. City of Philadelphia, in reference to out of cell time. This court order
exceeds the minimum requirements within the PA Code Title 37, Chapter 95 regulations.
During this inspection, the Office of County Inspections and Services did not inspect for the
conditions of this litigation; rather maintained authority of inspection under the regulatory
standards in PA Code Title 37, Chapter 95.

19. Commissary / Other Funds

The written local policy and the Inmate Handbook identify the commissary procedures.
Commissary items are available to inmates through a contracted vendor, Keefe
Commissary. Policy requires an annual audit of commissary, inmate accounts, inmate
telephone system, and the work release program. Annual audit letters were observed.

20. Inmate Discipline

The written local policy and the Inmate Handbook describe the inmate rules and
disciplinary procedures. These procedures include details regarding the rules, criminal
offenses, disciplinary reports, prehearing actions, prehearing detention, appeal process,
and major/minor infractions. Findings of major infractions are made part of the inmate’s
permanent file. The policy states that inmates will be free from cruel and unusual
punishment as required by Title 37, Chapter 95. When an inmate in disciplinary status is
deprived of any usually authorized items or activity a report of the action is to be made to
the administrator. All inmates receive an orientation upon admission in which the rules and

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expectations are thoroughly explained, as well as the consequences of noncompliance.

The disciplinary procedure provides clear notice of prohibited behavior, outlines a hearing
process, sanctions for violations of rules and regulations, and an appeals process. The
documentation for misconducts including those found guilty, not guilty, and appeals were
observed.

The Warden will review all disciplinary actions. Additionally, all disciplinary custody
placements are reviewed by health care/mental health services. A weekly report of all
disciplinary actions will be forwarded to CMR by the Warden, to be placed into the inmate’s
file.

21. Security

The written local policies identify the security measures and procedures required by Title
37, Chapter 95. The security measures include: staffing analysis, post assignments,
prohibition of inmate authority over other inmates, operation of a 24-hour control center,
and monthly administration visits to the facility’s living and activities areas. The Warden has
conducted a staffing analysis identifying the staffing allotment and post assignments
necessary to safely operate the facility, including calculation of relief factors for each
classification of staff that is assigned to relieve posts or positions. Support documentation
of the staffing analysis review and administration visits was observed. The control center is
staffed 24 hours per day. This post is tasked with monitoring and operating various
electronic doors in the facility and monitoring the video camera system.

The written local policies are in compliance with Title 37, Chapter 95 for the use of force
and staff training in the use of force, armory procedures, and secure storage arrangements
for the required security equipment, emergency plans and staff training of emergency
plans, searches, key control, tool/equipment control, inmate count control, and inmate
transportation procedures. Support documentation and staff training records were
reviewed.

The Inspectors observed the storage arrangements and inventories of the security
equipment. The security equipment is maintained in a secure armory room outside of the
control center. The security equipment is logged per issuance. The Inspectors observed no
discrepancies in the armory room for security equipment accountability; however, during
the physical tour of Unit F-1 (RHU), the Inspectors observed no static inventory of the
security equipment. When reviewing the shift-to-shift inventory, the counts differed from
shift to shift. On October 31, 2022, a Preliminary Findings Noncompliance Details Report
was provided to the PICC administration. The PICC administration provided a detailed
response and plan of action to the OCIS on December 12, 2022, which addressed these
observations. Staff will be retrained in logbook procedures specific to RHU units
inventorying all equipment assigned to the unit. Supervisors assigned to RHU units will be
detailed to check these logbooks every shift by signing in and reviewing the logbooks. An
accurate inventory sheet will be kept in a secured box and attached to the lid of the box
showing the inventory. The OCIS accepted the corrective action and support
documentation for compliance with standard 95.241. (2)(ii)(E) for the 2022 inspection cycle.

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The facility keys are maintained in a secure armory room outside of the control center. This
room is staffed with personnel who collect a staff member’s assigned “chit” to identify the
possessor of an issued key until the key is returned, as well as a manual sign out/in log.
The Inspectors observed no discrepancies in the armory room for key accountability;
however, during the physical tour of the medical department, the Inspectors observed a set
of pass-on keys possessed by a nurse. These keys were not being accounted
for/documented during the pass-on between shifts. Additionally, the keys were located in
an unsecured drawer of a medication cart and not possessed or controlled by an
employee. The Inspectors also observed a key set in the maintenance department hanging
on a metal locker unattended. The Inspectors were informed that this key set had been
issued to an employee who is no longer employed. The Inspectors also observed that the
emergency exit door on Unit F-1 cannot be opened from the inside of the unit. The door
could not be opened at the Inspector’s request. On October 31, 2022, a Preliminary
Findings Noncompliance Details Report was provided to the PICC administration. The
PICC administration provided a detailed response and plan of action to include support
documentation to the OCIS on December 12, 2022, which addressed these observations.
YesCare has provided a Corrective Action Plan, updated key log and a purchase order for
securing a new key box. The set of keys located in the maintenance department was
immediately removed and taken to the Deputy Warden of Operations’ office, a
memorandum was issued to staff re-affirming the importance of key control. The housing
unit fire exit that could not be opened during the inspection is controlled by the Auxiliary
Unit (sub-control), which oversees three housing units. The Auxiliary Unit which monitors
three housing units has a computer system override electronic gang release that can open
all of the cells on the housing unit in case of an emergency. A secondary Auxiliary Unit
(Maximum Point), also has an override gang release for the emergency exit. When power
is down to any of the control panels, staff respond with keys. There is a comprehensive list
of all of the emergency exit keys for all of the housing units posted in the Key Control area.
The OCIS accepted the corrective action and support documentation for compliance with
standard 95.241. (4)(ii)(vi) and (vii) for the 2022 inspection cycle.

During the physical tour of Housing Units E, F-1, G, H and H-2, the Inspectors observed
extensive contraband to include inmate made clotheslines and coverings on cell door
windows and exterior windows. Many cells could not be observed through the cell door
window. On October 31, 2022, a Preliminary Findings Noncompliance Details Report was
provided to the PICC administration. The PICC administration provided a detailed response
and plan of action to include support documentation to the OCIS on December 12, 2022,
which addressed these observations. Security and sanitation reports are to be monitored
by Shift Commanders, town hall meetings will be held on a monthly basis by the Unit
Managers, and excessive property will be confiscated and properly disposed of. Staff will
be reminded at rollcall through announcements regarding how to deal with contraband,
pictures of what the cells should look like, and prohibition on obstruction of cell windows.
Additional cell searches on the housing units are being instituted. Supervisors will tour the
housing units and identify housing units with potentially excessive contraband. The OCIS
accepted the corrective action and support documentation for compliance with standard
§95.241. (5)(v) for the 2022 inspection cycle.

The written local policies/procedures comply with Title 37, Chapter 95 requirements for

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tool/equipment control; however, during the physical tour of the maintenance department,
the Inspectors observed no inventories for tools stored in the maintenance area or the
mobile tool carts. One tool cart that was observed by the Inspectors, secured in a
mechanical room, had an inventory that matched with the exception of security bits. No
sign out/in documentation for any/all tools and equipment was observed. During a
conversation with maintenance staff, it was communicated that there was a missing
extension cord somewhere within the facility. During the physical tour of Aux-Control 1, D/E
Sub-Control and Aux 3 Sub-Control, the Inspectors observed multiple (5) cut-down
toolboxes with no inventory and outdated/expired contents. During the physical tour of
MX1.11 Group Room, the Inspectors observed four lock boxes and a large wooden work
cart and janitorial supplies with no inventories. During the physical tour of the front gate
control desk, the Inspectors observed that tools being brought in from outside venders are
not being inventoried upon entry and exit on a regular or consistent basis. Information to
identify the vendor associated with the tools was not being recorded, and there was no
definitive mechanism to identify what tools should actually be authorized and present within
the facility. During the physical tour of housing unit H-2, the Inspectors observed no
inventory for the janitorial supply/tools closet. During the physical tour of the barber shop,
the Inspectors observed the inventory for blades and equipment to be incorrect. During the
physical tour of the inmate property storage area, the Inspectors observed no inventory for
janitorial supplies/tools and a large unsecured step ladder. A tool receipt and accountability
system was not in effect at the PICC. On October 31, 2022, a Preliminary Findings
Noncompliance Details Report was provided to the PICC administration. The PICC
administration provided a detailed response and plan of action to include support
documentation to the OCIS on December 12, 2022, which addressed these observations.
All of the cut down kits (five total) were totally cleared of outdated material and replaced
with the necessary equipment along with an inventory showing what was inside of the
tagged kit. The lock boxes were removed from the facility by the private contractor. They
will resume the process of bringing in their equipment daily. The PDP Maintenance will
address the lack of an inventory for the maintenance area and provide a monthly inventory
to the security staff along with a proper sign out/sign in program. All security staff who work
at the front desk (Lobby) will be retrained on the policy and procedures of the post by the
front-line supervisors (Sergeants). All staff will be reminded to read the post orders before
accepting the post and to document it as such in the logbook. Updated inventories of
janitorial supplies for Unit H-2 and the barber shop were provided. All unused janitorial
supplies were placed back in the Supply Office to be given out when needed. The step
ladder was returned to Maintenance. The OCIS accepted the corrective action and support
documentation for compliance with standard §95.241. (6)(i)(iv) and (v) for the 2022
inspection cycle.

22. Statistical Information Reporting

The written local policy outlines the procedures for reporting the monthly facility population,
monthly extraordinary occurrences, the annual General Information Report, and the
procedures for transfer of documentation for inmates committed to the custody of the
Department. The annual General Information Report was properly submitted. The monthly
Extraordinary Occurrence Reports have been submitted in a timely manner.

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23. Treatment Services

The written local policy outlines the treatment programs and the procedures/requirements
within the programs. The requirements include the designation of treatment services, what
treatment services are provided, who is responsible for each, and that a record of
screenings be kept as part of the permanent facility document. The policy contains the
required treatment services for education, social services, alcohol/other drugs, and
counseling services. Policy language was observed for mental health procedures, inmates’
right to refuse treatment and that there will be no discrimination for treatment services.

The PICC offers a variety of treatment services utilizing available PDP, community
volunteer and contracted resources.

Drug and alcohol programming consist of Opportunities for Prevention and Treatment
Interventions for Offenders Needing Support (OPTIONS) provided by the PDP staff. Drug
and alcohol treatment reportedly account for 75 hours of programming per program.

Educational programs offered by the PICC include: Act 30 programing (High School
Diploma), Corrections Basic Education, Inmate Computer Based Education, Re-Entry
Resource Center provided by PDP staff, and Philacor Industry training for males and
females provided by Philacor staff. Edovo educational programming is also available for
free through the inmate electronic tablets. Education reportedly accounts for 84 hours of
programming per week.

Social Service programs offered include: Anger Management provided by the PDP
Psychology Department, parenting classes provided by the Prison Society, and Mother
Parenting Group provided by Parents Action Network. Social service treatment reportedly
accounts for 6 hours of programming per week.

Counseling programs offered include: behavioral health services provided to all PDP
inmates by YesCare, Positive Change Positive Outcomes provided by YesCare, thinking
for a Change provided by the PDP, Women Against Rape provided by the Philadelphia
Center Against Sexual Violence, and multiple faith-based groups provided by Christian
Church Ministry. Counseling services reportedly accounts for 200+ hours of programming
per week.

The Inspectors observed treatment services to be in compliance with the Title 37, Chapter
95 requirements.

24. Incoming Publications

The written local policy and Inmate Handbook provide that inmates may receive books and
magazines that come directly from the publisher. A procedure for receiving/reviewing
incoming publications was observed. Obscene, pornographic, or any materials deemed to
pose a security risk to the institution are not permitted. The Warden or designee may
review any publication that is or may be deemed a threat to the orderly and secure running

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of the facility. The inmates have access to a library for recreational and instructional
reading.

25. Deaths / Sexual Assaults

The written local policy identifies the procedures applicable in the event of a death of an
inmate, facility employee, volunteer, contractor or visitor. These procedures include the
notification of appropriate medical personnel, law enforcement, the coroner, and
designated facility administrators. The Warden or designee will immediately contact the
Commissioner, Deputy Commissioner for Operations, and the Chief Legal Counsel. The
Warden or designee shall also notify the Philadelphia Police Department, PDP Medical
Examiner Liaison (in lieu of coroner), and the Office of Professional Compliance to initiate
an investigation of all inmate, employee, volunteer, contractor or visitor deaths occurring in
the facility or while in the custody of facility staff. The PDP Investigative Supervisor or
supervisor designated by the Shift Commander will prepare an investigation report in
conjunction with law enforcement efforts. The Warden or designee will provide any required
documentation to the governing county prison authority, the Pennsylvania Department of
Corrections, and the United States Department of Justice.

The written local procedures outline what staff should do in the event of allegations of
sexual assault/sexual assault occurring within the facility, on facility property, or while an
inmate is in custody of the facility staff. The Warden or designee will immediately contact
the Commissioner and/or Deputy Commissioner for Operations. The Shift Commander will
immediately direct an investigation of all allegations of sexual assault by notifying the
Philadelphia Police Sex Crimes Unit, and coordinate all investigation efforts. The Warden
or designee will provide any required documentation to the governing county prison
authority, the Pennsylvania Department of Corrections, and the United States Department
of Justice.

26. Notifications

Written local policy contains the notification procedure in the event of an inmate’s death,
serious illness or serious injury. Official notification procedures in the event of an inmate’s
death are identified in the section above. The Director of Chaplaincy will ensure that the
inmate’s emergency contact is notified in the event of an inmate’s death, serious illness or
serious injury; and the Warden’s designee or Director of Chaplaincy will notify an inmate in
the case of the inmate’s immediate family member’s death, serious illness or serious injury.

The facility will notify the appropriate crime victims and witnesses when inmates are
considered for community activity, release, transfer, or if one of these events has been
approved. The process for this notification is through the Pennsylvania Statewide
Automated Victim Information and Notification system known as SAVIN, which is a 24-hour
automated service that keeps victims up to date on the custody status of their offender.

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Philadelphia Industrial Correctional Center 2022 Inspection Report

27. Sanitation, Maintenance, Safety

The written local policy describes the requirements to ensure the facility adheres to
applicable Department of Labor & Industry regulations regarding sanitation, maintenance
and safety inspections. This policy contains a sanitation and housekeeping plan, control of
vermin/pests, documented sanitation inspections, a preventive maintenance program,
inventory/control of toxic substances, handling of blood-borne pathogens, maintaining safe
and clean support areas, required licenses or documentation for facility compliance with
applicable building code/safety codes, and documentation for emergency power back-up
testing.

The Inspectors observed that the PICC has recently implemented a controlled system of
sealing caustic/toxic/flammable storage units with a serialized tag that must be broken and
recorded each time the storage unit is accessed. This has greatly increased the
accountability of these items.

The maintenance needs of the facility are provided by PDP staff, and contracted vendors
where required. The Inspectors observed conditions during the tour of the physical plant
that showed evidence of compliance with preventive maintenance and routine
housekeeping as required by Title 37, Chapter 95.

During the physical tour of the housing units, the Inspectors observed unsanitary conditions
to include excessive clutter, soiled floors, trash and food debris throughout most housing
units. During the physical tour of Unit C, the Inspectors observed exposed electrical wires
on the concrete wall near the entrance to the recreation area, and exposed electrical wires
protruding from an electrical box in the receiving area (holding cell). The Inspectors also
observed exposed electrical wires at head-height in the shower area 4th from the left on
Unit F-1. The Inspectors observed exposed raw electrical wires protruding from the walls
throughout various areas of the facility to include the Receiving area, housing units and
corridors. What appeared to be sewage was also observed on the floor in Unit G. On
October 31, 2022, a Preliminary Findings Noncompliance Details Report was provided to
the PICC administration. The PICC administration provided a detailed response and plan of
action to the OCIS on December 12, 2022, which addressed these observations. The PDP
Maintenance division cannot complete the task of maintaining or replacing the
lights/electrical issues at the PICC. In order to address this issue, the PDP has hired an
outside contractor (Palman Electric). The G-Unit housing unit sewage concerns were
addressed by maintenance and the correctional staff. Upon review of the responses and
supporting documentation, due to the extensive nature of the exposed wiring and lighting
repairs, this work and the associated compliance concerns as indicated by the regulation
under §95.248. (2) Sanitation, Maintenance and Safety, will remain in noncompliance until
re-inspected in 2023.

During the physical tour of A yard, the Inspectors observed a large crack (10 to 11 inches
long) between the window ledge and the top of the brick wall. The yard door is substantially
rusted at the bottom and the threshold is deteriorating. The inspectors also observed that
the yard doors are substantially rusted at the bottom on B, C and E Units. On October 31,

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Philadelphia Industrial Correctional Center 2022 Inspection Report

2022, a Preliminary Findings Noncompliance Details Report was provided to the PICC
administration. The PICC administration provided a detailed response and plan of action to
the OCIS on December 12, 2022, which addressed these observations. The PDP
Maintenance Division is scheduled to complete the repairs to the crack on the wall in the
spring of 2023 due to the weather conditions. The three doors in question (B, C, & E) were
scraped and repainted. The OCIS accepted the plan of action and support documentation
to include photographs for compliance with standard §95.248. (3) for the 2022 inspection
cycle.

During the physical tour of ABC Medical Triage, the Inspectors observed a random one-
gallon bottle of bleach located on a table in an area where inmates frequent. MX1.11 Group
Room contained multiple one-gallon cans of paint and primer paint spray cans that were
not inventoried. Max Side, D, and E units’ laundry contained bulk containers of detergent
and bleach for inmates to utilize unsupervised, and during the physical tour of the inmate
property room, the Inspectors observed cleaning chemicals on the floor and in a storage
cage with no inventory. Inmate workers utilize this area. On October 31, 2022, a
Preliminary Findings Noncompliance Details Report was provided to the PICC
administration. The PICC administration provided a detailed response and plan of action to
the OCIS on December 12, 2022, which addressed these observations. The gallon of
bleach that was in the ABC Medical Triage was placed back in the Supply Officer’s storage
area to be redistributed. The MX1.11 Group Room was cleared out by the private
contractors. It was communicated to them that if they bring in any tools or equipment, an
itemized inventory sheet must accompany them, and it also has to be approved by Security
(Deputy Warden’s Office). The bulk containers of laundry detergent and bleach were
removed by the Unit Manager and placed in a secure area where the liquids were placed
on an inventory sheet, provided to the OCIS. The Unit Manager/and or area supervisor will
have access to the cleaning supplies and detergent/bleach. The Receiving Room cleaning
chemicals were removed from the area and placed in the Receiving Room supply cabinet.
The area supervisor will issue only what cleaning supplies are needed for the day from that
area. The OCIS accepted the corrective actions and support documentation for compliance
with standard §95.248. (4) for the 2022 inspection cycle.

The written local policy identifies a fire emergency/evacuation plan, annual review of this
plan, response procedures, staff training requirements, annual fire drills, and annual
documentation for inspection/testing/certification of the fire detectors/smoke alarms and
panels, and firefighting equipment. The annual documentation of fire drills and
maintenance on the fire safety system was observed. The required code compliance and
equipment certification were observed.

F. Exit Discussion
Deputy Warden Norman Williams (Supervising Warden), Deputy Warden William Vetter,
Captain James Smith, Captain Deirdre Cummings, Lieutenant Crystal Kent, Lieutenant Tammy
Swinton, and PDP Emergency Management Unit Sergeant Thomas Pitcherello. Director
Greishaw explained the preliminary findings and reporting requirements that would follow the
inspection. All staff were thanked for their consideration and preparation for the compliance
process.

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Philadelphia Industrial Correctional Center 2022 Inspection Report

It should be noted that Deputy Warden Norman Williams was promoted to Warden of the
Philadelphia Industrial Correctional Facility shortly after the date of inspection.

A Preliminary Findings Noncompliance Details Report was provided to the Philadelphia

Industrial Correctional Facility administration on October 31, 2022. This report contained a
total of 13 standards that needed to be addressed for compliance with Title 37, Chapter 95.
The Philadelphia Industrial Correctional Facility administration provided the Office of County
Inspections and Services with a written response, on December 12, 2022, as afforded by Title
37, Chapter 95 §95.220.b. All identified standards were addressed; however, three standards
will remain in noncompliance for the 2022 inspection:

Citation §95.226. (4) Housing - This citation will remain in noncompliance until the
Pennsylvania Department of Corrections observes corrective action steps that address the
lack of artificial lighting in inmate cells, that meets the criteria outlined in this standard when re-
inspected during the 2023 inspection cycle.

Deficiency §95.226. (5) Housing - This deficiency will remain in noncompliance until the
Pennsylvania Department of Corrections observes corrective action steps that address the
unsanitary conditions to include excessive clutter, soiled floors, trash and food debris
throughout most housing units, that meets the criteria outlined in this standard when re-
inspected during the 2023 inspection cycle.

Citation §95.248. (2) Sanitation Maintenance and Safety - This citation will remain in
noncompliance until the Pennsylvania Department of Corrections observes corrective action
steps that address exposed raw electrical wires protruding from the walls throughout various
areas of the facility to include the Receiving area, housing units and corridors, that meets the
criteria outlined in this standard when re-inspected during the 2023 inspection cycle.

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