Manual SmartPro Inverter

10 y 17 KW
Manual de instrucción e instalación
 CONTENT
1 Preface 1
2 Safety Precaution 2
(1) Mark notes 2
(2) Icon Notes 2
(3) Warning 3
(4) Attention 4
3 Specification 5
(1) Appearance and structure of the heat pump 5
(2) The data of unit 6
(3) Unit dimension 7
4 Installation 9
(1) Application of heat pump 9
(2) Choose a right heat pump unit 10
(3) Installation place 10
(4) Installation method 10
(5) Water loop connection 11
(6) Power supply connection 11
(7) Location of the unit 11
(8) Transit 12
(9) Trial Running 12
5 Usage 13
(1) Interface 13
(2) Function and Display Icon 13
(3) Usage Of Wire Controller 15
(4) Error Interface 19
(5) Electronic Control Error Table 20
(6) Controller interfaces and definitions 21
6 Form of Troubleshooting 23
(1) Form of troubleshooting 23
(2) Make judgment and troubleshooting 24
7 Appendix 25
(1) Appendix 1 25
(2) Appendix 2 26
(3) Appendix 3 27
(4) Appendix 4 27
(5) Appendix 5 28
(6) Appendix 6 29
(7) Appendix 7 30
Preface
In order to provide the customers with high quality, strong reliability and good versatility
product, this heat pump is produced by strict design and manufacture standards.
This manual includes all the necessary information about installation, debugging,
discharging and maintenance. Please read this manual carefully before you open or
maintain the unit.
The manufacture of this product will not be held responsible if someone is injured or
the unit is damaged, as a result of improper installation, debugging, unnecessary
maintenance which is not in line with this manual.
The unit must be installed by qualified personnel.
It is vital that the below instructions are adhered to at all times to keep the warranty.
—The unit can only be opened or repaired by qualified installer or an authorised dealer.
—Maintenance and operation must be carried out according to the recommended time and
frequency, as stated in this manual.
—Use genuine standard spare parts only.
Failure to comply with these recommendations will invalidate the warranty.
Inverter a ir s ource w ater h eat p ump is a kind of high efficiency, energy saving and
environment friendly equipment, which is mainly used for house warming. It can work with
any kind of indoor unit such fan coil, radiator, or floor heating pipe, by provide warm or hot
water. One unit of monobloc heat pump can also work with several indoor units.
The air source water heat pump unit is designed to have heat recovery by using super
heater which can provide hot water for sanitary purpose.

This series of heat pump unit owns following features:

1 Advanced controlling
The PC microcomputer based controller is available for the users to review or set the
running parameters of the heat pump. Centralized controlling system can control several
units by PC.
2 Nice appearance
The heat pump is designed with beautiful looking. The monobloc one has the water
pump included which is very easy for installation.
3 Flexible installation
The unit has smart structure with compact body, just simple outdoor installation is needed.
4 Quiet running
High quality and efficient compressor, fan and water pump is used to ensure the low
noise level with insulation.
5 Good heat exchange rate
The heat pump unit use special designed heat exchanger to enhance whole efficiency.
6 Large working range
This series of heat pump is designed to work under different working conditions as low
as -15 degrees for heating.

1
Safety Precaution
To prevent the users and others from the harm of this unit, and avoid
damage on the unit or other property, and use the heat pump properly,
please read this manual carefully and understand the following
information correctly.

Mark Notes

Mark Meaning

A wrong operation may lead to death or heavy injury on

WARNING people.

A wrong operation may lead to harm on people or loss of

material.
ATTENTION

Icon notes

Icon Meaning

Prohibition. What is prohibited will be nearby this icon

Compulsory implement. The listed action need to be taken.

ATTENTION (include WARNING)

Please pay attention to what is indicated.

2
Safety Precaution

Warning
安装前注意事项

Installation Meaning

The heat pump must be installed by qualified personals,

to avoid improper installation which can lead to water
Professional installer
leakage, electrical shock or fire.
is required.

Please make sure that the unit and power connection

have good earthing, otherwise may cause electrical shock.
Earthing is required

Operation Meaning

DO NOT put fingers or others into the fans and evaporator

of the unit, otherwise harm may be occurred.
PROHIBITION

When there is something wrong or strange smell, the power

supply need to be shut off to stop the unit. Continue to run
Shut off the power may cause electrical short or fire.

Move and repair Meaning

When the heat pump need to be moved or installed again,
please entrust dealer or qualified person to carry it out.
Improper installation will lead to water leakage, electrical
Entrust shock, injury or fire.

It is prohibited to repair the unit by the user himself,

otherwise electrical shock or fire may be occur.
Entrust
When the heat pump need to be repaired, please entrust
dealer or qualified person to carry it out. Improper movement
or repair on the unit will lead to water leakage, electrical
Prohibit shock, injury or fire.

3
Safety Precaution
ATTENTION
安装前注意事项

Installation Meaning

The unit CANNOT be installed near the flammable gas.

Once there is any leakage of the gas, fire can be occur.
Installation Place

Make sure that the basement of the heat pump is strong

enough, to avoid any decline or fall down of the unit
Fix the unit

Make sure that there is circuit breaker for the unit, lack of
circuit breaker can lead to electrical shock or fire.
Need
circuit breaker

Operation Meaning

Please check the installation basement in a period (one

month), to avoid any decline or damage on the basement,
Check the which may hurt people or damage the unit
installation basement

Please switch off the power for clean or maintenance.

Switch off
the power

It is prohibited to use copper or iron as fuse. The right fuse

must be fixed by electrician for the heat pump.

Prohibition

It is prohibited to spray the flammable gas to the heat pump,

as it may cause fire.
Prohibition

4
Specification

1. Appearance and structure of the heat pump

H8A

Remote Controller
Air outlet in horizontal (Manually)
direction
The longest distance of installing the
remote controller is 200 meters.

Water outlet tube

Water intlet tube

H15B/H25T

Remote Controller
(Manually)

Air outlet in horizontal The longest distance of installing the

direction remote controller is 200 meters.

Water outlet tube

Water intlet tube

H30T
Air outlet direction

The longest distance of installing the

remote controller is 200 meters.

Remote Controller
(Manually)
Water outlet tube
Water intlet tube

5
 Specification
2. The data of unit
Model H8A H15B H25T H30T
Cooling Capacity kW 8.1 14.5 18.6 23.0
BTU/h 27540 49489 63240 78200
Heating Capacity kW 10.8 17.3 25.1 33.0
BTU/h 36720 58820 85340 112200
Electric Heating Power kW 3.0 / / 6.0
Cooling Power Input kW 3.35 5.94 8.07 10.1
Heating Power Input kW 2.77 4.55 6.54 9.07
Operation Electric Current(cooling/heating) A 11.8/11.8 27/23.3 14.3/12.9 20/18
Cooling Capacity Range kW 2.0～8. 1 5.0～14.5 7.0～18.6 9.0～23.0
Heating Capacity Range kW 2.5～10.8 5.0～17.3 7.0～25.1 10.0～33.0
Cooling Power Input Range kW 1.0～3.35 1.6～5.94 2.5～8.07 3.5～10.1
Heating Power Input Range kW 0.8～2.77 1.2～4.55 2.5～6.54 5.0～9. 07
Power Supply 230V～/50Hz 230V～/50Hz 380V/3N～/50Hz 380V/3N～/50Hz
Compressor Quantity 1 1 1 1
Compressor Model Rotary Rotary Rotary Scrolll
Fan Quantity 1 2 2 1
Fan Power Input W 110 110×2 160×2 736
Fan Rotate Speed RPM 850 850 900 668
Noise dB(A) 54 58 62 64
Water Pump Input kW 0.18 0.45 0.65 0.7
Max water head m 12.5 22 18 21
Water Connection inch 1 1 1/4 1 1/4 1.5
Water Flow Volume m3/h 1.6 2.8 4.2 5.0
External Pressure m 10 17 18 15
Unit Net Dimensions (L/W/H) mm 980*465*900 990*395*1320 1175*400*1588 1100*1000*1635
Unit Shipping Dimensions (L/W/H) mm 1010*490*920 1030*415*1330 1255*485*1760 1140*1040*1650
Net Weight kg See nameplate See nameplate See nameplate See nameplate
Shipping Weight kg See package label See package label See package label See package label

Cooling working condition:(DB/WB)35℃/24℃, (Outlet/Inlet) 7℃/12℃, 90Hz.

Heating working condition: (DB/WB) 7℃/6℃. (Outlet/Inlet) 35℃/30℃, 90Hz.

BS EN 14511-1-2013 Air conditioner, whole liquid cooling machine, electric compressor.

Part2: Test condition Part3:Test method Part4:related requirements.

6
Specification
3. Unit dimension
Models: H8A

Water outlet 1''

90

900

Water inlet 1''

338

121

465 440

700
980

H15B
1320

Water outlet 1 1/4''

Water inlet 1 1/4'' 525

133
55
330
395
437

650
990

7
Specification

H25T

POWER LINE

Water outlet 1.2"

Water inlet 1.2''

H30T

1635

Water outlet 1.5''

Water inlet 1.5''

180
155 800
350

1000

1100

8
Installation
Unit features
1. Plate heat exchanger
Use the SWEP efficient heat exchanger with small size and high efficiency.
2.Environmentally friendly refrigerant
Use the new generation of environmentally friendly refrigerant R410, which is harmless to
the ozone sphere.
3. Heating in frigid environment.
Optimized designed unit can achieve the heating function normally even when the ambient
temperature is -15℃.
4. Spraying condensation
The water-cooling system will be opened automatically to guarantee the normal operation
of cooling when the ambient temperature is higher than 30℃.

1 Application of heat pump

1.1 Only for air-con

WATER COUPLING

AUTOMATIC AIR VENT

CHECK-VALVE FOR WATER

FLEXIBLE CONNECTION FOR WATER

DIRTY DRAIN
WATER THERMOMETER
WATER PRESSURE METER
WATER FILTER

9
Installation
2 Choose a right heat pump unit
2.1 Based on the local climate condition, construction features and insulation level,
calculate the required cooling(heating) capacity per square meter.
2.2 Conclude the total capacity which will be needed by the construction.
2.3 According to the total capacity needed, choose the right model by consulting the heat.
pump features as below:
Heat pump features
Cooling only unit： chilled water outlet temp. at 5-15℃, maximum ambient temp. at 43℃.
Heating and Cooling unit： for cooling chilled water outlet temp. at 5-15℃,maximum
ambient temp. at 43℃. For heating, warm water inlet temp. at 40-50℃, minimum ambient
temp. at -10℃.
Unit application
Inverter a ir s ource w ater h eat p ump is used for house, office, hotel, and so forth, which
need heating or cooling separately, with each area need to be controlled.

3 Installation place
The unit can be installed on any place outdoor which can carry heavy machine such
as terrace, housetop, ground and so on.
The location must have good ventilation.
The place is free from heat radiation and other fire flame.
A pall is needed in winter to protect the heat pump from snow.
There must be not obstacles near the air inlet and outlet of the heat pump.
A place which is free from strong air blowing.
There must be water channel around the heat pump to drain the condensing water .
There must be enough space around the unit for maintenance.

4 Installation method
The heat pump can be installed onto the concrete basement by expansion screws, or
onto a steel frame with rubber feet which can be placed on the ground or housetop.
Make sure that the unit is placed horizontally.

10
Installation
5 Water loop connection
Please pay attention to below matters when the water pipe is connected:
Try to reduce the resistance to the water from the piping.
The piping must be clear and free from dirty and blocks. Water leakage test must be
carried out to ensure there is no water leaking. And then the insulation can be made.
Attention that the pipe must be tested by pressure separately. DO NOT test it together
with the heat pump.
There must be expansion tank on the top point of the water loop, and the water level in
the tank must be at least 0.5 meter higher than the top point of the water loop.
The flow switch is installed inside of the heat pump, check to ensure that the wiring and
action of the switch is normal and controlled by the controller.
Try to avoid air stayed inside of the water pipe, and there must be air vent on the top
point of the water loop.
There must be thermometer and pressure meter at the water inlet and outlet, for easy
inspection during running.

6 Power supply connection

Open the front panel, and open the power supply access.
The power supply must go through the wire access and be connected to the power
supply terminals in the controlling box. Then connect the 3-signal wire plugs of the
wire controller and main controller.
If the outside water pump is needed, please insert the power supply wire into the wire
access also and connect to the water pump terminals.
If an additional auxiliary heater is need to be controlled by the heat pump controller,
the relay (or power) of the aux-heater must be connected to the relevant output of
the controller.

7 Location of the unit

Maintenance
Space
A B
C D
Barrier

Barrier
Barrier

Barrier
Air Outlet
Air Inlet

The picture shows the location of horizontal air outlet unit .

! Attention
Requirements
A>500mm； B>1500mm；
C>1000mm；D>500mm

The minimum ventilation distance in diagram 1.

11
Installation
8 Transit
When the unit need to be hung up during installation, a 8
meters cable is needed, and there must be soft material
between the cable and the unit to prevent damage to
the heat pump cabinet. (See picture 1)
Picture 1

WARNING

DO NOT touch the heat exchanger of the heat pump with fingers or other objects！

9 Trial Running
Inspection before trial running
Check the indoor unit, and make sure that the pipe connection is right and the relevant
valves are open .
Check the water loop, to ensure that the water inside of the expansion tank is enough, the
water supply is good, the water loop is full of water and without any air. Also make sure
there is good insulation for the water pipe.
Check the electrical wiring. Make sure that the power voltage is normal, the screws are
fastened, the wiring is made in line with the diagram, and the earthing is connected.
Check the heat pump unit including all of the screws and parts of the heat pump to see if
they are in good order. When power on, review the indicator on the controller to see if
there is any failure indication. The gas gauge can be connected to the check valve to
see the high pressure(or low pressure) of the system during trial running.

Trial running
Start the heat pump by press " " key on the controller. Check whether the water pump is
running, if it runs normally there will be 0.2 MPa on the water pressure meter.
When the water pump runs for 1 minutes, the compressor will start. Hear whether there is
strange sound from the compressor. If abnormal sound occurs please stop the unit and
check the compressor. If the compressor runs well please look for the pressure meter
of the refrigerant.
Then check whether the power input and running current is in line with the manual. If not
please stop and check.
Adjust the valves on the water loop, to make sure that the hot(cool) water supply to each
door is good and meet the requirement of heating(or cooling).
Review whether the outlet water temperature is stable.
The parameters of the controller are set by the factory, it is not allowed to change then
by user himself.

12
Usage
1.Interface

2.Function and Display Icon

NO. Icon Key name Key functions

Long press "Mode", to switch between cooling

1 Mode
and heating

2 Fan Speed Short press "Fan Speed", to enter the Query interface

In OFF state, long press "ON/OFF", to enter the Startup interface

3 On/Off In ON state, long press "ON/OFF", to enter the Shutdown interface

4 Up Short press "UP", to modify the temperature or clock

5 Down Short press "DOWN", to modify the temperature or clock

Cooling In the state of cooling, the icon Cool is on

6

Heating In the state of heating, the icon Hot is on

7

8 Def In the state of defrosting, the icon Def is on

13
Usage

NO. Icon Key name Key functions

9 Inlet Inlet icon

10 Outlet Outlet icon

When the compressor starts up, in the main display area,

11 Compressor thecompressor status icon is on, and when the compressor
shuts down, the icon is off.

When the Pump starts up, in the main display area, the Pump status
12 Pump icon is on, and when the Pump shuts down, the icon is off.

When the Fan starts up, in the main display area, the Fan
13 Fan status icon is on, and when the Fan shuts down, the icon is off.
When the Electric Heating starts up, in the main display area,
Electric
14 the Electric Heating status icon is on, and when the Electric
Heating Heating shuts down, the icon is off.
When the 4-way valve starts up, in the main display area, the
15 4-way valve 4-way valve status icon is on, and when the 4-way valve shuts
down, the icon is off.

14
Usage
3.Usage Of Wire Controller
3.1 Startup & Shutdown

Long press for

For 1 minute without
1 second to
operation, screen out
enter the Startup
interface

Long press for Short press any key,

1 second to back to the Startup
enter the Shutdown interface
interface

Note: the Startup & Shutdown operation can only be performed in the main interface.

Note: 1) Without Thermostat, wired controller can be used for Startup & Shutdown;
2) With Thermostat, wired controller can only be used for Shutdown, and cannot
be used for Startup;
3) When using the remote control, wired controller is shown as below:
Startup Interface Shutdown Interface

3.2 Mode

In the main interface, long press for " "1 second, to switch between the cooling
and heating modes.

Cooling Interface Heating Interface Def Interface

(heating mode only)

15
Usage

3.3 Temperature

Set temperature flashing

Short press or to
enter the temperature
setting interface

Short press , back

and save

Note: In the temperature setting interface, for 20 seconds without operation, the system
will automatically record the setting, and back to the main interface.

3.4 State parameter query

Short press
to enter the Query interface

Short press

Note: In the query parameter interface, it cannot automatically back to the main interface.

16
Usage
3.5 State query list:

State No State Name

U01 Inlet Temperature

U02 Outlet Temperature

U03 Suction Temperature

U04 Discharge Temperature

U05 Ambient Temperature

U06 Coil Temperature

U07 Low Pressure

U08 High Pressure

U09 Electronic Expansion Valve Steps

U10 Compressor Actual Frequency

U11 Compressor Setting Frequency

U12 Suction gas Superheating/10

U13 Discharge gas Superheating

U14 Fan 1 Set Speed

U15 Fan 2 Set Speed

17
Usage
3.6 Clock Setting

3.6.1 Time Setting

Long press + Short press

at the same time for for flashing by
two seconds the hour

Short press or
Short press to change flashing
back to the main interface by the hour

Short press or Short press

to change flashing for flashing by
by the minute the minute

Note: In the clock setting interface, for 20 seconds without operation, the system
will automatically record the setting, and back to the main interface.

3.6.2 Set and cancel the timing

(if connected to the thermostat, the timing function is not available)

Long press Short press

to enter "ON1" time to enter " OFF1"
setting interface "ON1" time setting
time setting interface interface

Short press
Short press again for flashing by the hour
to enter "ON1" hour setting

For flashing by the hour

or the minute Short press
short press or to set hour
to cancel "ON1" timing

18
Usage
4 Error Interface
4.1 Interface

Error Code

Error No.
Error Quantiy

Note:
1). On the Error Interface, short press "ON/OFF", back to the main interface, and short press
"UP" or "DOWN" to display multiple errors.
2). On the main interface, short press "ON/OFF" to back to the Error Interface. For 10
seconds without operation, automatically back to the Error Interface.

19
Usage
5 Electronic Control Error Table

We can use Error Code to find the cause and the solution.

Error Code Protection/Error

None Standby
None Normal Startup
P01 Inlet Temperature Error
P02 Outlet Temperature Error
P04 Ambient Temperature
P07 Suction Temperature Error
P08 Exhaust Temperature Error
PP1 Low Pressure Sensor Erro
PP2 High Pressure Sensor Erro
E01 High Pressure Protection
E02 Low Pressure Protection
E03 Flow Switch Protection
E19 Winter Def Protection I
E20 Winter Def Protection II
E07 Def Protection
P81 Dischange High Temperature Protection
E44 Pump Working Environment Protection
E21 AC Input low voltage protection
E22 AC Input over-current protection shutdown
E23（blank） AC Input over-current protection alarm
E24 DC bus over-voltage protection
E25 DC bus low-voltage protection
E27 IPM over-current protection
E28 IPM overheating protection
E29 Radiator temperature sensor error
E30 Power component overheating protection shutdown
E31（blank） Power component overheating protection alarm
E32 IPM current sampling
E33 Compressor over-current protection shutdown
E34（blank） Compressor over-current protection alarm
E35 Input voltage phase
E36 Compressor start-up error
E37 Communication error between DSP and communication board
E38 Communication error between DSP with PFC
E39 Input voltage sampling
E40 EEPROM Error
E41 Compressor weak magnetic protection
E45 PFC Error
EE 8 Communication error between drive and main board
E08 Communication error between main board and wired controller

20
 GND DI5_PWM

5V
12V
12V

GND
GND
485_B

CAN_L
485_A

CAN_H
GND DO5_PWM

DI4_PWM
RO 18
GND

CN1

CN2
GND DO4_PWM

CN7
Usage

GND DI3_PWM RO 17
GND DO3_PWM

GND DI2_PWM RO 16
GND A02

GND DO2_PWM RO 15
GND DI1_PWM

GND A01
RO 14
GND DO1_PWM
6.1 Main board interfaces

GND DI10
RO 13
GND DI09

GND DI08
RO 12
GND DI07

GND DI06

GND DI05
RO 11
GND DI04

GND DI03 RO 10
6 Controller interfaces and definitions

GND DI02

GND DI01 RO 09

21
GND AI22

GND AI21 RO 08
GND AI20

GND AI19
RO 07
GND AI18
PC8002

GND AI17
RO 06
GND AI16

GND AI15
RO 05
GND AI14

GND AI13

GND AI12
RO 04
GND AI11

GND AI10 RO 03
GND AI09

GND AI08 RO 02
GND AI07

GND AI06 RO 01
GND AI05

GND AI04
L
GND AI03
CN9

GND AI02 N
CN3

CN4

GND AI01
12V
GND
485_A
485_B
Usage

NO. Main board Instruction NO. Main board Instruction

1 N Power Null Wire 23 DI 01 High voltage switch input
2 L Power Live Wire 24 DI 02 Low voltage switch input
3 RO 01 Not Used 25 DI 03 Flow switch input
4 RO 02 Pump 26 DI 04 Emergency switch input
5 RO 03 4-way valve 27 DI 05 Mode Switch
6 RO 04 Fan 28 DI 06 Master and slave switch
Electric heating overload
7 RO 05 Not Used 29 DI 07 protection switch
8 RO 06 Def Heating 30 DI 08-DI 10 Not Used
9 RO 07 Crankshaft Heating 31 A 01-A 02 Not Used
10 RO 08 Spray Valve 32 D01-D02_PWM Not Used
11 RO 09 Auxiliary Electric Heating 33 DI0-DI2_PWM Not Used
12 RO 10-RO 18 Not Used 34 12V Wired Controller 12V
13 AI 01 Inlet Temperature Sensor 35 485-B Wired Controller 485-B
14 AI 02 Outlet Temperature Sensor 36 485-A Wired Controller 485-A
15 AI 03 Discharge Temperature Sensor 37 GND Wired Controller GND
16 AI 04 Not Used 38 CAN-L Not Used
17 AI 05 Suction Temperature Sensor 39 CAN-H Not Used
18 AI 06 Coil Temperature Sensor 40 CN1 Electronic Expansion Valve A

19 AI 07 Environment Temperature Sensor 41 CN2-CN4 Not Used

20 AI 08-AI 20 Not Used
21 AI 21 Suction pressure input
22 AI 22 Discharge pressure input

22
Form of Troubleshooting
A. Form of Troubleshooting
Fault Cause Ways of troubleshooting
Protection/fault display
Standby NO
Normal booting NO
Water inlet temp. sensor error P01 Water inlet temp sensor is in open Check and replace temp. sensor
circuit or short circuit
Water outlet temp.sensor error Water outlet temp sensor is in
P02 open circuit or short circuit Check and replace temp. sensor

Ambient temp. sensor error Ambient temp sensor is in open

P04 circuit Check and replace temp. sensor
or short circuit
Suction temp. sensor error Suction temp. sensor is in open
P07 circuit Check and replace temp. sensor
or short circuit
Exhaust temp. sensor error P08 circuit or temp.
Exhaust Sensor is in open
short circuit
Check and replace temp. sensor
Suction pressure sensor error PP1 Suction pressure sensor is in open Check and replace suction pressure
circuit or short circuit sensor
Exhaust pressure sensor error PP2 Exhaust pressure sensor is in open Check and replace exhaust pressure
circuit or short circuit sensor
High-pressure protection E01 High-pressure switch is disconnected Check whether there is fault on
pressure switch or refrigerant loop
Low-pressure protection E02 Low-pressure switch is disconnected Check whether there is fault on
pressure switch or refrigerant loop
Water flow protection E03 There is no or little water in water system Check water flow , and whether
water system is damaged
Antifreezing protection E07 Flow is inadequate Check water flow , and whether
water system is damaged
Winter Level I antifreezing Ambient temperature is too low
protection E19
Winter Level II antifreezing
protection E29 Ambient temperature is too low
Exhaust over heat P181 Compressor load is too large Check whether system compressor
protection is in normal operation
AC input undervoltage Input voltage is too low, resulting in Check and measure input voltage
protection E21 too high input current
AC input overcurrent Input current is too high, exceeding
protection halt E22 effective value for protection current halt Check and measure input current

DC bus overvoltage DC bus voltage＞DC bus overvoltage Check and measure bus voltage
protection E24
halt protection value
DC bus undervoltage DC bus voltage＜DC bus overvoltage Check and measure bus voltage
E25
protection halt protection value

IPM overcurrent protection Check and measure current as well

E27 IPM current is too large
as adjust
IPM module overheat Check and measure current as well
protection E28 Temperature of IPM module is too high as adjust
Radiator temperature Sensor is in short circuit or open circuit Check and replace sensor
E29
sensor error
Power component overheat Temperature of power component is Reduce temperature and check
protection halt E30 too high c omponent
IPM current sampling E32 Fault of current sampling Check and measure current as well
as adjust
Compressor overcurrent Compressor current is too high Check and measure current as well
E33
protection hault as adjust
Input voltage default phase Check and measure voltage as well
E35 Input voltage is in default phase
as adjust
Failure of compressor Default phase, step out or hardware Check and measure voltage and
booting E36
damage on actuator check frequency board hardware
Fault of communication
between DSP and E37 Fault of DSP and communication board Check communication connection
communication board
Fault of communication
between DSP and PFC E38 Fault of DSP and PFC Check communication connection

Check whether chip is damaged and

Input voltage sampling E39 Fault of current sampling replace chip

Fault of EEPROM E40 Chip error

Compressor flux weakening Inadequate magnetic force of compressor
protection alarm E41
Fault of communication between Abnormal communication between Check communication connection
actuator and PC8002 EE8
remote controller and mainboard

23
Form of Troubleshooting
B. Make judgment and troubleshooting by reference to the following form

Failure Possible causes for the failure Solutions

Heat pump 1 Wrong power supply 1 shut off the power and check power supply;
2 power supply cable loose 2 check power cable and make right connection
cannot
3 circuit breaker open 3 check for the cause and replace the fuse or
be started circuit breaker

Water pump is 1 lack of water in the piping 1 check the water supply and charge water
running with 2 much air in the water loop to the piping;
3 water vavles closed 2 discharge the air in the water loop;
high noise or
4 dirt and block on the water filter 3 open the valves in water loop;
without water 4 clean the water filter.

Heat pump 1 lack of refrigerant; 1 check for the gas leakage and recharge the
2 bad insulation on water pipe; refrigerant;
capacity is low,
3 low heat exchange rate on air side 2 make good insulation on water pipe;
compressor exchanger; 3 clean the air side heat exchanger;
do not stop 4 lack of water flow 4 clean the water filter
High compressor 1 too much refrigerant 1 discharge the redundant gas
2 low heat exchange rate on air side 2 clean the air side heat exchanger
exhaust
exchanger
Low pressure 1 lack of gas 1 check the gas leakage and recharge freon;
problem 2 block on filter or capillary 2 replace filter or capillary;
3 lack of water flow 3 clean the water filter and discharge the air in
of the system
water loop.
1 power supply failure 1 check off the power supply;
2 compressor contactor broken 2 replace compressor contactor;
Compressor do 3 power cable loose 3 tighten the power cable;
not run 4 protection on compressor 4 check the compressor exhaust temp.;
5 wrong setting on return water temp. 5 reset the return water temp.;
6 lack of water flow 6 clean the water filter and discharge the air in
water loop.

High noise of 1 liquid refrigerant goes into compressor 1 bad evaporation, check the cause for bad
compressor 2 compressor failure evaporation and get rid of this;
2 use new compressor;

1 failure on fan relay 1 replace the fan relay;

Fan do not run
2 fan motor broken 2 replace fan motor.

The compressor
1 no gas in the heat pump; 1 check system leakage and recharge refrigerant;
runs but heat 2 find out the cause and replace the heat
2 heat exchanger broken;
pump has not exchanger;
3 compressor failure.
heating or 3 replace compressor.
cooling capacity

1 low water flow rate; 1 clean the water filter and discharge the air in
Low outlet water
2 low setting for the desired water temp.; water loop.
temperature 2 reset the desired water temperature.
Low water flow 1 lack of water in the system; 1 clean the water filter and discharge the air in
2 failure on flow switch water loop.
protection
2 replace the flow switch.

24
Appendix

Appendix 1 Install sketch map

Especial installation（ expandable water tank）
Pressure automatic
leakage fill-water 17 15
valve valve
'2/1

Technical request：
1.Each connection must be connected tightly and have no leakage.
2.the arrowhead orientation of automatic filled- water
must accord with water supply.
3.The pressure of automatic filled-water has been
set,and please do not remove screw.

19 Connect supply pipe

1 4 5
16
'2/1

18 20 6
inlet
3 8 13 14
10 12
outlet
2
11

Remark
1 main unit 11 drain valve
2 fan coil 12 filter
3 rubber flexible connection 13 two-way valve
4 thermometer 14 three-way valve
5 manometer 15 automatic ventilation
6 Y type filter 16 water pump
8 ball valve 17 ball valve
10 bypass valve 18 ball valve
19 expandable water tank
20 automatically filled-water

Installation request：
1 The factory only offers main unit (1)in the legend, and the other modules
which are indispensable fittings, are provided by users or installation company.
2 The unit which of code contains the letter "B" ,has water pump inside and need
not install water pump outside （16）
3 Automatic ventilation（15）is installed on the top point of the water system。
4 The quantity proportion of two-way valve（13）and three-way valve（14）is
referred to the technical regulation, and there is three-way valve installed on the
farthest place of water system.
5 The ball valve (17) is used when it is swashed, filled water in the water system
and so on.

25
Appendix
Appendix 2：
The installation explanation of automatic filled-water

1 When automatic filled-water valve is installed,the arrowhead orientation of inlet water must
accord with the orientation of valve ;
2 Automatic filled-water has been adjusted in advance to 1.5bar；
3 If readjust the pressure of inlet water,please operate as follows：
* open the screw cap（C）；
* If reduce the pressure of water supply,pease unscrew the pressure to adjust the screw(B)；
* If increese the pressure of waer supply,please screw down the pressure to adjust the screw (B)
4 When the system need fill water at first,wrest the handle(A) of filled-water.Then the handle(A)
can return(close) when the system is full of water.
5 Automatic filled-water Valve need clean in a periodic time and then you must close the tap,
unscrew the plug(D),remove the inside filter net.Please assemble them again after cleaning.

NOTICE：There are two connections for water pressure meter in the central section of
automatic filled-water,where the water pressure meter can be connected directly
and display the set pressure.The screw cap(C) must be tweaked after adjusting
the filled-water pressure.
B

1/4'

1/2'

26
Appendix
Appendix 3：
The installation explanation of the leakage pressure valve.
1 The action pressure of leakage pressure valve 'is more than 3bar(valve is open)，
but the pressure can not be adjusted.
2 The valve will open automatically to make sure that the water loop of air-con system
is safe when the water pressure in the backwater side is higher than the set pressure.

outlet

inlet

Appendix 4：
The way of assistant heat source connection
Unit provides the connection of assistant heat source which can not be only for gas-fired
boiler,but also for electronic boiler or warm-net pipe for city accordingly.
The way to the connection is as follows:

1）water chiller and heat pump+assistant gas-fired boiler

water chiller and heat pump
inlet
inlet
Three-way valve
outlet
cable
outlet

control wire
gas-fired boiler

2）water chiller and heat pump+assistant electronic boiler

water chiller and heat pump

inlet inlet

outlet
cable

electronic boiler
outlet

27
Appendix
Appendix 5、Ways of connection to remote controller
The following ways of connection to control system are optional based on user demand:

A. Simultaneously connect remote controller and networking interface:

PC8002 +12

RS485A+ Remote
RS485B- controller
GND

WiFi module

Note:
1、In the mode of unit operation, it is necessary to complete value setting by remote controller.
2、It is advised to control equipment by mobile terminal after connection to WiFi module.

B. Connect with external water pump:

Note:
Connect water pump to reserved
interface as required and controller
will be able to automatically control
water pump.

Terminal blocks
1
water pump
2

C. Connect to room temperature controller:

Note:
1、The way is applicable to special requirements of users;
2、Connect 485 signal wire to reserved terminal after determining the use of room
temperature controller.

PC8002

RS485A+
Room
RS485B-
temperature
controller

28
Appendix
Appendix 6、Caution & Warning
1. The unit can only be repaired by qualified installer centre personnel or an authorised
dealer.（for Europe market）
2. This appliance is not intended for use by persons (including children) with reduced physical
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety. （for Europe market）
Children should be supervised to ensure that they do not play with the appliance.
3. Please make sure that the unit and power connection have good earthing, otherwise may
cause electrical shock.
4. If the supply cord is damaged, it must be replaced by the manufacturer or our service agent
or similarly qualified person in order to avoid a hazard.
5. Directive 2002/96/EC (WEEE):
The symbol depicting a crossed-out waste bin that is underneath the appliance indicates
that this product, at the end of its useful life, must be handled separately from domestic
waste, must be taken to a recycling centre for electric and electronic devices or handed
back to the dealer when purchasing an equivalent appliance.
6. Directive 2002/95/EC (RoHs): This product is compliant with directive 2002/95/EC (RoHs)
concerning restrictions for the use of harmful substances in electric and electronic devices.
7. The unit CANNOT be installed near the flammable gas. Once there is any leakage of the gas
, fire can be occur.
8. Make sure that there is circuit breaker for the unit, lack of circuit breaker can lead to
electrical shock or fire.
9. The heat pump located inside the unit is equipped with an over-load protection system. It
does not allow for the unit to start for at least 3 minutes from a previous stoppage.
10. The unit can only be repaired by the qualified personnel of an installer center or an
authorized dealer. （for North America market）
11. Installation must be performed in accordance with the NEC/CEC by authorized person only.
（for North America market）
12. USE SUPPLY WIRES SUITABLE FOR 75℃.
13. Caution: Single wall heat exchanger, not suitable for potable water connection.

29
Appendix
Appendix 7、Cable specification
1. Single phase unit
Nameplate
maximum Phase line Earth line MCB Creepage protector Signal line
current
No more
than 10A 2×1.5mm2 1.5mm2 20A 30mA less than 0.1 sec
10~16A 2×2.5mm2 2.5mm2 32A 30mA less than 0.1 sec
16 ~25A 2×4mm2 4mm2 40A 30mA less than 0.1 sec
25 ~32A 2×6mm2 6 mm2 40A 30mA less than 0.1 sec
32 ~40A 2×10mm2 10mm2 63A 30mA less than 0.1 sec
40 ~63A 2×16mm2 16mm2 80A 30mA less than 0.1 sec n×0.5mm2
63~75A 2×25mm2 25 mm2 100A 30mA less than 0.1 sec
75~101A 2×25mm2 25 mm2 125A 30mA less than 0.1 sec
101~123A 2×35mm2 35mm2 160A 30mA less than 0.1 sec
123~148A 2×50mm2 50mm2 225A 30mA less than 0.1 sec
148~186A 2×70mm2 70mm2 250A 30mA less than 0.1 sec
186~224A 2×95mm2 95mm2 280A 30mA less than 0.1 sec

2. Three phase unit

Nameplate
maximum Phase line Earth line MCB Creepage protector Signal line
current
No more
than 10A 3×1.5mm2 1.5mm2 20A 30mA less than 0.1 sec
10~16A 3×2.5mm2 2.5mm2 32A 30mA less than 0.1 sec
16 ~25A 3×4mm2 4mm2 40A 30mA less than 0.1 sec
25 ~32A 3×6mm2 6 mm2 40A 30mA less than 0.1 sec
32 ~40A 3×10mm2 10mm2 63A 30mA less than 0.1 sec
n×0.5mm2
2
40 ~63A 3×16mm 16mm2 80A 30mA less than 0.1 sec
63~75A 3×25mm2 25 mm2 100A 30mA less than 0.1 sec
75~101A 3×25mm2 25 mm2 125A 30mA less than 0.1 sec
101~123A 3×35mm
2 35mm2 160A 30mA less than 0.1 sec
123~148A 3×50mm2 50mm2 225A 30mA less than 0.1 sec
148~186A 3×70mm2 70mm2 250A 30mA less than 0.1 sec
186~224A 3×95mm2 95mm2 280A 30mA less than 0.1 sec

When the unit will be installed at outdoor, please use the cable which can against UV.

30
Note:
www.kaltemp.cl
Dirección: Las Tranqueras #1479, Vitacura
Teléfonos de contacto - Contactanos por whatsapp:
Ventas en general: +562 2243 0574
Servicio Técnico: +56 9 6666 4920
E-Mail: retail@kaltemp.cl