Send and Fax Guide
Send and Fax Guide
Send and Fax Guide
• Copying Instructions
Copying Guide CD-ROM
• Network Connectivity
• Security Management System Settings Guide CD-ROM
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.
How This Manual Is Organized
Chapter 1 Introduction to Send and Fax Functions
Chapter 9 Troubleshooting
Chapter 10 Appendix
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Super G3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
iv
Sending Documents to More Than One Destination
(Sequential Broadcast) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-47
Calling from an Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-50
Dialing an Overseas Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-53
Canceling Sending Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-57
v
Chapter 5 Receiving Documents
vi
Redialing Automatically When the Line Is Busy (Auto Redial). . . . . . . . . . . . 7-26
Checking the Dial Tone Before Sending . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30
TX Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-31
Reception Related Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-32
Printing Received Documents on Both Sides of Paper . . . . . . . . . . . . . . . . . 7-32
Specifying the Methods for Printing Received Documents
(Paper Drawer Selection). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
Reducing a Received Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-36
Printing Footer Information on a Received Document . . . . . . . . . . . . . . . . . . 7-38
Specifying the Gamma Value for Receiving Color Documents . . . . . . . . . . . 7-40
Receiving with Error Correction Mode (ECM Reception). . . . . . . . . . . . . . . . 7-41
Rejecting Incoming Faxes from the Unidentified Senders . . . . . . . . . . . . . . . 7-43
Chapter 9 Troubleshooting
Chapter 10 Appendix
vii
Preface
Thank you for purchasing the Canon imageRUNNER 2545i/2545/2535i/2535/2530/2525i/
2525/2520i/2520. Please read this manual thoroughly before operating the machine to
familiarize yourself with its capabilities, and to make the most of its many functions. After
reading this manual, store it in a safe place for future reference.
Keys Example
Control Panel Key icon + (Key Name) (Additional Functions)
[Key Name] [OK], [Cancel], etc.
Touch Panel Display
[Key Icon] [ ], [ ], etc.
viii
Illustrations Used in This Manual
The machine illustrations used in this manual are those of the imageRUNNER
2545i with the following optional equipment attached: the Inner Finisher-B1, Inner
Finisher Additional Tray-B1, and CST. Feeding Unit-AE1.
ix
Abbreviations Used in This Manual
In this manual, product names are abbreviated as follows:
Trademarks
Adobe and Adobe Acrobat are trademarks of Adobe Systems Incorporated.
Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and
other countries.
Linux is a registered trademark of Linus Torvalds.
Microsoft, Windows, Windows Vista, and Windows Server are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
Red Hat is a trademark of Red Hat, Inc. in the United States and other countries.
Solaris and Sun are trademarks of Sun Microsystems in the United States and
other countries.
Other product and company names herein may be the trademarks of their
respective owners.
x
Legal Notices
Copyright
Copyright 2013 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS
MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,
INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE OR USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF
THIS MATERIAL.
Super G3
Super G3 is a phrase used to describe the new generation of
fax machines that use ITU-T V.34 standard 33.6 Kbps*
modems. Super G3 High Speed Fax machines allow
transmission times of approximately 3 seconds* per page
which results in reduced telephone line charges.
* Approximately 3 seconds per page fax transmission time
based on CCITT/ITU-T No.1 Chart, (JBIG, Standard Mode) at
33.6 Kbps modem speed. The PSTN (Public Switched
Telephone Network) currently supports 28.8 Kbps modem
speeds or slower, depending on telephone line conditions.
xi
xii
Introduction to Send and Fax
Functions 1
CHAPTER
This chapter describes information you should know before using Send and Fax functions and
provides an overview of their main features.
1-1
Overview of Send and Fax Functions
This machine enables you to scan documents and send them via e-mail, I-fax, and
1 fax, or to a file server or USB memory media device. You can also send documents
to multiple destinations simultaneously using various sending methods, such as
Introduction to Send and Fax Functions
Original
I-Fax
E-Mail
Scan
USB Memory
Media Device
File Server
Fax
Group
I-Fax
■ E-mail
Sends scanned documents to an e-mail application. Scanned documents are
converted to file formats such as TIFF and are transmitted as an e-mail
attachment to the recipient’s e-mail application.
■ I-fax
Sends fax documents over the network. Scanned documents are converted to
TIFF format and are transmitted as an e-mail attachment to the recipient’s I-fax
compatible machine. Regardless of the distance and area, I-fax helps you to
reduce transmission costs by making transactions via the Internet.
■ File server
Sends scanned documents to a file server. Scanned documents are converted to
file formats such as TIFF and are transmitted to the specified file server. 1
■ Fax
Sends scanned documents as faxes.
IMPORTANT
• To send documents via e-mail and I-fax, or to a file server or USB memory media
device with the imageRUNNER 2545/2535/2530/2525/2520, the Send function must
be activated with the optional Color Send Kit-Y1.
• Sending documents via fax is available only when the optional Super G3 Fax
Board-AG1 is attached to the machine.
1
Introduction to Send and Fax Functions
Press to configure the scan settings for the document you are sending. You can set the document type (color or
black & white, document size, two-sided original, and different size originals), resolution, density, and image quality.
Press to select the file format of the document you are going to send (<B&W>: TIFF, PDF, and PDF (OCR)*;
<Color>: JPEG, PDF, PDF (Compact), PDF (OCR)*, and PDF (Compact+OCR)*). This gives you the freedom to
send documents in a manner that is suited to the purpose of the document, as well as the recipient’s document
handling environment.
*Available only when the optional OCR function is activated.
Press to set the send settings. You can specify various settings, such as setting the time to send a document and
entering a subject for an e-mail or an I-fax.
Press to check or change the destination information selected from the destination list.
Press to recall previously set send jobs, including the destinations, scan settings, and send settings.
Press to select a destination from the Address Book, or to search for a destination registered in the Address Book.
Press to specify a destination not stored in the Address Book. If Authorized Send is activated, you can easily specify
your e-mail address and your computer folder as destination. (See “Sending Documents to Your E-Mail Address
Using Authorized Send,” on p. 2-38 and “Sending Documents to Your Folder Using Authorized Send,” on p. 2-39.)
31/12 2009 10:50 FAX 0123XXXXXX CANON Atlanta office 0001/0001 Sender Information
IMPORTANT
• If you attempt to use the machine without registering the necessary information
1 correctly, the machine may not function properly.
• If you decide to switch the display language, set Language Switch in Common
Introduction to Send and Fax Functions
NOTE
• You can set the machine so that the sending record is not printed. (See “Printing
Sender Information on a Sent Document (TX Terminal ID),” on p. 7-9.)
• If the machine is set so that the sending record is printed at the top of the recording
paper, and not all of the items are registered, only the required registered items and
the total number of original pages are printed. However, when using the Direct
Sending mode, the total number of original pages is not printed.
NOTE
• The default setting is ‘Tone’.
• This feature is not available in Australia and New Zealand.
1
Introduction to Send and Fax Functions
NOTE
If you make a mistake when entering the number, press (Clear) ➞ enter the correct
number.
NOTE
• You can register only one unit name.
• If Authorized Send is activated with [Specify LDAP authentication user address as the
sender name] selected when you send e-mails or I-faxes, the e-mail address of the
user logging in to Authorized Send is used as the sender information, instead of the
unit name. (See Chapter 4, “Customizing Settings,” in the Remote UI Guide.)
- When you send e-mails, the e-mail address of the login user is displayed in the From
field on the recipient’s e-mail application.
- When you send I-faxes, the Sender field is printed at the recipient’s I-fax machine, as
well as the From field. In the Sender field, the e-mail address of the login user is
printed.
• For instructions on how to register the e-mail address of the machine, see Chapter 3,
“Setting up the Machine for Your Network Environment,” in the System Settings Guide.
• For instructions on how to register the user name and the e-mail address of a login
user, see Chapter 3, “Specifying Department ID and User Management,” in the
Remote UI Guide.
IMPORTANT
If the Language Switch setting is set to
‘On’, some characters are restricted
and cannot be entered. To enter all
characters, set the Language Switch
setting to ‘Off’. (See Chapter 3,
“Configuring the Machine’s Basic
Settings,” in the Reference Guide.)
NOTE
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• To delete all of the entered characters, press (Clear).
This chapter describes the procedure for sending documents, as well as some additional
transmission features.
2-1
Basic Sending Methods
This section describes the basic procedures for sending documents via e-mail,
I-fax, and fax, or to a file server or USB memory media device.
IMPORTANT
2 If the Language Switch setting is set to ‘On’, some characters are restricted and
cannot be entered. To enter all characters, set the Language Switch setting to ‘Off’.
Sending Documents
(See Chapter 3, “Configuring the Machine’s Basic Settings,” in the Reference Guide.)
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• If <Enter your User Name and password and specify the login destination.> appears,
follow the instructions in “Logging in to Authorized Send,” on p. 2-35.
• If any of the messages below appears, follow the instructions in Chapter 2, “Basic
Operations,” in the Reference Guide:
- <Enter the Department ID and Password using the numeric keys.>
- <You must insert a control card.>
- <Enter the User ID and Password.>
NOTE
If E-mail Send is set to ‘Do not allow’
or ‘Only allow sending to own
address’, [E-mail] is not displayed.
(See Chapter 4, “Customizing
Settings,” in the Remote UI Guide.)
2
3
Sending Documents
Enter the e-mail address (up to
120 characters) using the
on-screen keyboard.
NOTE
For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
4 Press [OK].
The specified destination appears on the
top screen.
2
Sending Documents
2
6
Sending Documents
Press [Send Settings].
The settings listed below can be specified to suit your needs. Documents can be sent
to the specified destination regardless of whether any of these settings specified.
[Document Name]: Sets the name of the document that you want to send. You can
enter up to 24 characters for the document name.
[Subject]: Sets the subject of the e-mail message. You can enter up to 40
characters for the subject.
If you do not enter a subject, the default subject set in <Default
Subject> is used. (See Chapter 4, “Setting the Send Function,” in
the System Settings Guide.)
NOTE
• [Delayed Send] and [Stamp] also can be specified as necessary. For more
information, see “Specifying the Time to Start Sending (Delayed Send),” on p. 2-43,
and “Stamping Originals Which Have Already Been Scanned,” on p. 3-24.
• When you are sending documents, each page is sent as a separate image attached to
an e-mail message, and the extension of the document matches the file format that
you select for sending. The file name prefix of the image attached to the e-mail
message is generated based on the date and time (year, month, day, hour, minute,
second) and four digits that signify the page number of the image.
Example: date and time_0001.tif
If you specify the Document Name setting in this step or set <Add user name to Send
Document Name> in User ID Management to ‘On’, the file name prefix is assigned as
follows:
- If you specify the Document Name setting:
The document name specified in Document Name comes first as the file name
prefix.
Example: document name_date and time_0001.tif
- If you set <Add user name to Send Document Name> in User ID Management to
‘On’:
The user ID entered when you log in to the machine comes first as the file name
prefix.
Example: user ID_date and time_0001.tif
- If you specify the Document Name setting and set <Add user name to Send
Document Name> in User ID Management to ‘On’:
The document name specified in Document Name and the user ID entered when you
log in to the machine comes first as the file name prefix.
Example: document name_user ID_date and time_0001.tif
• For instructions on how to set <Add user name to Send Document Name> in User ID
Management to ‘On’, see Chapter 6, “Protecting the Machine from Unauthorized
Access,” in the System Settings Guide.
IMPORTANT
• The machine automatically detects the size of the original when scanning it. For the
size of the original the machine can detect, see Chapter 2, “Basic Operations,” in the
2
Reference Guide.
Sending Documents
• If the machine cannot detect the size of the original correctly, the Original Size screen
appears when you press (Start). Specify the size of the original manually ➞ press
[OK].
• If the settings under <Authentication Method> in <SMTP Authentication Settings> are
configured to display an authentication screen, the Enter Network Password screen
appears when you press (Start). (See Chapter 4, “Customizing Settings,” in the
Remote UI Guide.) Specify the user name and password ➞ press [OK].
Sending an I-Fax
Internet fax (I-fax) enables you to send fax documents over the network. Scanned
documents are converted to TIFF format and are transmitted as an e-mail
attachment to the recipient’s I-fax compatible machine. Regardless of the distance
and area, I-fax helps you to reduce transmission costs by making transactions via
the Internet.
Follow the procedure below to send I-faxes.
NOTE
If you are sending a document to an I-fax address, the following conditions are always
selected:
- Paper Size: A4
This is because the sender does not know whether the recipient’s machine can
receive sizes other than A4. Originals larger than A4 are reduced to A4 size.
- File Format: TIFF
- Color Mode: B&W
- Resolution: 200 × 100 dpi or 200 × 200 dpi
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• If <Enter your User Name and password and specify the login destination.> appears,
follow the instructions in “Logging in to Authorized Send,” on p. 2-35.
• If any of the messages below appears, follow the instructions in Chapter 2, “Basic
2 Operations,” in the Reference Guide:
- <Enter the Department ID and Password using the numeric keys.>
Sending Documents
NOTE
If E-mail Send is set to ‘Do not allow’
or ‘Only allow sending to own
address’, [I-Fax] is not displayed. (See
Chapter 4, “Customizing Settings,” in
the Remote UI Guide.)
NOTE
For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
2
● If you want to check or change the specified destination:
Sending Documents
❑ Press [Details] ➞ check or change the destination’s information ➞ press [OK].
For help, see step 4 in “Sending an E-Mail Message,” on p. 2-2.
2
The settings listed below can be specified to suit your needs. Documents can be sent
Sending Documents
[Document Name]: Sets the name of the document that you want to send. You can
enter up to 24 characters for the document name.
[Subject]: Sets the subject of the I-fax documents. You can enter up to 40
characters for the subject.
If you do not enter a subject, the default subject set in <Default
Subject> is used. (See Chapter 4, “Setting the Send Function,” in
the System Settings Guide.)
[Message]: Sets the message body text. You can enter up to 140 characters
for the message. A hard return is counted as one character.
[Reply-to]: Sets the reply-to address. When you press [Reply-to], e-mail
addresses stored in the Address Book appear. Select one
address from the Address Book as the reply-to address. For
instructions on how to use the Address Book, see “Using the
Address Book,” on p. 4-24.
E-mail addresses must be stored in the Address Book
beforehand. (See “Registering the Address Book,” on p. 4-3.)
NOTE
• [Delayed Send] and [Stamp] also can be specified as necessary. For more
information, see “Specifying the Time to Start Sending (Delayed Send),” on p. 2-43,
and “Stamping Originals Which Have Already Been Scanned,” on p. 3-24.
• When you are sending documents, each page is sent as a separate TIFF image
attached to the I-fax. The file name prefix of the image attached to the I-fax is
generated based on the date and time (year, month, day, hour, minute, second) and
four digits that signify the page number of the image.
Example: date and time_0001.tif
If you specify the Document Name setting in this step or set <Add user name to Send
Document Name> in User ID Management to ‘On’, the file name prefix is assigned as
follows:
- If you specify the Document Name setting:
The document name specified in Document Name comes first as the file name
prefix.
Example: document name_date and time_0001.tif
Sending Documents
8 Press (Start) to start scanning your originals.
To cancel scanning, press [Cancel] or (Stop).
If the original is placed on the platen glass, follow the instructions that appear on the
touch panel display ➞ press (Start) once for each original. When scanning is
complete, press [Done].
The scanned data is sent to the specified destination when scanning is complete.
IMPORTANT
• The machine automatically detects the size of the original when scanning it. For the
size of the original the machine can detect, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• If the machine cannot detect the size of the original correctly, the Original Size screen
appears when you press (Start). Specify the size of the original manually ➞ press
[OK].
• If the settings under <Authentication Method> in <SMTP Authentication Settings> are
configured to display an authentication screen, the Enter Network Password screen
appears when you press (Start). (See Chapter 4, “Customizing Settings,” in the
Remote UI Guide.) Specify the user name and password ➞ press [OK].
IMPORTANT
The number of users or clients that can access a server running Windows 2000/XP/
Vista/7/Server 2003/Server 2008 is limited. After this number of users or clients is
reached, it is not possible to send to a server running Windows 2000/XP/Vista/7/
Server 2003/Server 2008.
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• If <Enter your User Name and password and specify the login destination.> appears,
follow the instructions in “Logging in to Authorized Send,” on p. 2-35.
• If any of the messages below appears, follow the instructions in Chapter 2, “Basic
2 Operations,” in the Reference Guide:
- <Enter the Department ID and Password using the numeric keys.>
Sending Documents
NOTE
If File Send is set to ‘Do not allow’ or
‘Only allow sending to own address or
specified folder’, [File] is not displayed.
(See Chapter 4, “Customizing
Settings,” in the Remote UI Guide.)
Sending Documents
Windows (SMB) Windows 2000/XP/Vista/7/ -
Server 2003/Server 2008
Mac OS X/UNIX/Linux Samba 2.2.8a or later
The table below shows the system requirements for the server that is compatible with
IPv6.
NOTE
If the settings under <When Sending File to New Address> are configured to carry
over the login information from Authorized Send, the user name and password used to
log in to Authorized Send are automatically inserted in the [User] text box and the
[Password] text box. (See Chapter 4, “Customizing Settings,” in the Remote UI Guide.)
Leave them as they are or change them as necessary in this step.
2
❑ Enter the user name (up to 24
Sending Documents
characters) using the on-screen
keyboard ➞ press [OK].
❑ Press [Password].
NOTE
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• If you are sending to an iW Document Manager* folder, set the FTP server address
specified in iW Gateway as the destination. Using iW Document Manager and the
2 Send function of the machine enables you to manage digitized paper documents and
computer data on the network. For more information on the iW Document Manager,
see the appropriate iW Gateway documentation.
Sending Documents
IMPORTANT
After turning the main power ON, you
must wait for the time set in Startup
Time Settings to elapse before
pressing [Browse]. Network
transmission is not possible until this
startup time has elapsed. (See
Chapter 7, “Other System Settings,” in
the System Settings Guide.)
2
NOTE
Sending Documents
• If the Enter Network Password screen is displayed, enter your user name and network
password ➞ press [OK].
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
2
7
Sending Documents
The settings listed below can be specified to suit your needs. Documents can be sent
to the specified destination regardless of whether any of these settings specified.
[Document Name]: Sets the name of the document that you want to send. You can
enter up to 24 characters for the document name.
If you use characters such as “,”, “/”, “[”, or “]” in the document
name, you may not be able to send the file to file servers that run
on operating systems that do not recognize such characters.
NOTE
• [Delayed Send] and [Stamp] also can be specified as necessary. For more
information, see “Specifying the Time to Start Sending (Delayed Send),” on p. 2-43,
and “Stamping Originals Which Have Already Been Scanned,” on p. 3-24.
• When you are sending documents, each page is sent as a separate image and stored
2
in a file server. The extension of the document matches the file format that you select
Sending Documents
for sending. The file name prefix of the image attached to the document you are
sending is generated based on the date and time (year, month, day, hour, minute,
second) and four digits that signify the page number of the image.
Example: date and time_0001.tif
If you specify the Document Name setting in this step or set <Add user name to Send
Document Name> in User ID Management to ‘On’, the file name prefix is assigned as
follows:
- If you specify the Document Name setting:
The document name specified in Document Name comes first as the file name
prefix.
Example: document name_date and time_0001.tif
- If you set <Add user name to Send Document Name> in User ID Management to
‘On’:
The user ID entered when you log in to the machine comes first as the file name
prefix.
Example: user ID_date and time_0001.tif
- If you specify the Document Name setting and set <Add user name to Send
Document Name> in User ID Management to ‘On’:
The document name specified in Document Name and the user ID entered when you
log in to the machine comes first as the file name prefix.
Example: document name_user ID_date and time_0001.tif
• For instructions on how to set <Add user name to Send Document Name> in User ID
Management to ‘On’, see Chapter 6, “Protecting the Machine from Unauthorized
Access,” in the System Settings Guide.
transmitted directly to the USB memory media device connected to the machine.
Follow the procedure below to send documents to a USB memory media device.
IMPORTANT
• The supported file systems of a USB memory media device are FAT16 and FAT32.
• The supported maximum sizes of a USB memory media device are as follows:
- FAT32: 8GB
- FAT16: 2GB
• USB memory media devices with security function or card readers are not supported.
• USB memory media devices used with an extension cable are not supported.
• Use of USB memory media devices through a USB hub (except for the optional USB
Application 3-Port Interface Kit-A1) is not supported.
• USB memory media devices that do not comply with USB specifications are not
supported.
• In some cases, images may not be saved correctly due to the type of USB memory
media device used.
NOTE
• For a USB memory media device formatted with the FAT16 file system, a maximum of
255 files can be saved in the root directory (the top level of the directory tree in the
USB memory media device). It is recommended that you use a computer to organize
the root directory of your USB memory media device beforehand by moving existing
files to a newly created folder or by deleting unnecessary files. Formatting the USB
memory media device to FAT32 is also recommended if none of the files in the USB
memory media device are necessary.
• If the destination folder of the scanned images contains too many files, the time it
takes to save will increase. It is recommended that you use a computer to organize
your destination folder beforehand by moving existing files to a newly created folder or
by deleting unnecessary files.
IMPORTANT
You can only send one page at a time when you place your original on the platen
glass. If you want to send a document of two or more pages, place your originals into
the feeder.
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in 2
the Reference Guide.
• If <Enter your User Name and password and specify the login destination.> appears,
Sending Documents
follow the instructions in “Logging in to Authorized Send,” on p. 2-35.
• If any of the messages below appears, follow the instructions in Chapter 2, “Basic
Operations,” in the Reference Guide:
- <Enter the Department ID and Password using the numeric keys.>
- <You must insert a control card.>
- <Enter the User ID and Password.>
IMPORTANT
• The USB ports on the right side of
the machine are optional (USB
Application 3-Port Interface Kit-A1).
• The left side USB port is not available
when the above option is attached.
3 Press [Done].
NOTE
The displayed message may vary
depending on the settings in Memory
Media Settings. (See Chapter 4,
“Setting the Send Function,” in the
System Settings Guide.)
NOTE
If Use Scan to Memory Media in
Memory Media Settings is set to ‘Off’,
[Memory Media] is not displayed. (See
Chapter 4, “Setting the Send
Function,” in the System Settings
Guide.)
2
5
Sending Documents
2
The setting listed below can be specified to suit your needs. Documents can be sent
Sending Documents
to the specified destination regardless of whether this setting specified.
[Document Name]: Sets the name of the document that you want to send.You can
enter up to 24 characters for the document name.
NOTE
• [Stamp] also can be specified as necessary. For more information, see “Stamping
Originals Which Have Already Been Scanned,” on p. 3-24.
• When you are sending documents, each page is sent as a separate image and stored
in a USB memory media device. The extension of the document matches the file
format that you select for sending. The file name prefix of the image attached to the
document you are sending is generated based on the date and time (year, month, day,
hour, minute, second) and four digits that signify the page number of the image.
Example: date and time_0001.tif
If you specify the Document Name setting in this step or set <Add user name to Send
Document Name> in User ID Management to ‘On’, the file name prefix is assigned as
follows:
- If you specify the Document Name setting:
The document name specified in Document Name comes first as the file name
prefix.
Example: document name_date and time_0001.tif
- If you set <Add user name to Send Document Name> in User ID Management to
‘On’:
The user ID entered when you log in to the machine comes first as the file name
prefix.
Example: user ID_date and time_0001.tif
- If you specify the Document Name setting and set <Add user name to Send
Document Name> in User ID Management to ‘On’:
The document name specified in Document Name and the user ID entered when you
log in to the machine comes first as the file name prefix.
Example: document name_user ID_date and time_0001.tif
• For instructions on how to set <Add user name to Send Document Name> in User ID
Management to ‘On’, see Chapter 6, “Protecting the Machine from Unauthorized
Access,” in the System Settings Guide.
IMPORTANT
• The machine automatically detects the size of the original when scanning it. For the
size of the original the machine can detect, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• If the machine cannot detect the size of the original correctly, the Original Size screen
2 appears when you press (Start). Specify the size of the original manually ➞ press
[OK].
Sending Documents
Sending a Fax
You can scan originals and send them as faxes. The machine provides the three
modes for sending faxes: Memory Sending, Direct Sending, and Manual Sending.
■ Memory Sending
All sent originals are scanned and read into memory before they are sent. This
means that you do not need to stay near the machine once the originals have
been scanned. You can start scanning documents for sending even while the
machine is busy sending another document.
■ Direct Sending
The machine sends each page of the document to the destination as it is
scanned.
Although the Direct Sending mode is slower than the Memory Sending mode,
you can use the Direct Sending mode when you need to send an urgent
document ahead of other documents stored in memory.
■ Manual Sending
This mode enables you to manually send fax documents after checking that the
destination is ready to receive fax transmissions. Use this mode if the recipient
does not have a fax machine that can receive automatically.
Memory Sending
The following describes the flow of sending faxes using the Memory Sending mode.
IMPORTANT
The Memory Sending mode is automatically set when:
- The Delayed Send mode is used
- Multiple destinations are specified
- The Direct Sending mode is not used
Sending Documents
the Reference Guide.
• If <Enter your User Name and password and specify the login destination.> appears,
follow the instructions in “Logging in to Authorized Send,” on p. 2-35.
• If any of the messages below appears, follow the instructions in Chapter 2, “Basic
Operations,” in the Reference Guide:
- <Enter the Department ID and Password using the numeric keys.>
- <You must insert a control card.>
- <Enter the User ID and Password.>
NOTE
If Fax Send is set to ‘Do not allo’, [Fax]
is not displayed. (See Chapter 4,
“Customizing Settings,” in the Remote
UI Guide.)
In this step, the keys listed below are also available as needed.
IMPORTANT
You cannot insert a pause at the beginning of a number.
NOTE
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• The pause time differs in length, depending on whether it is entered in the middle or at
the end of a fax number.
- The pause time entered in the middle of a fax number (lower-case p) is set to two
seconds long by default. This can be changed to any length between 1 and 15
seconds. (See “Adjusting the Pause Time,” on p. 7-25.)
- The pause time entered at the end of a fax number (upper-case P) is set to 10
seconds long. (This length cannot be changed.)
• Two or more pauses can be entered consecutively.
• You can press (Clear) to clear your entry.
4 Press [OK].
The specified destination appears on the
top screen.
NOTE
If Confirm Entered Fax Numbers in Restrict the Send Function is set to ‘On’, you
should enter the fax number again for confirmation. Enter the fax number you entered
in step 3 ➞ press [OK]. (See Chapter 4, “Setting the Send Function,” in the System
Settings Guide.)
Sending Documents
For more information, see Chapter 3,
“Specifying the Scan Settings.”
IMPORTANT
• The machine automatically detects the size of the original when scanning it. For the
size of the original the machine can detect, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• If the machine cannot detect the size of the original correctly, the Original Size screen
appears when you press (Start). Specify the size of the original manually ➞ press
[OK].
IMPORTANT
• You can specify only one destination at a time for the Direct Sending mode.
• If an error occurs or you cancel transmission in the Direct Sending mode, you can
check how many pages have been sent to the destination by printing the
communication reports or using the System Monitor screen. (See “Printing
Communication Reports,” on p. 8-9, or “Checking/Printing Communication Log,” on
p. 6-9.)
2
Sending Documents
IMPORTANT
You can only send one page at a time when you place your original on the platen
glass. If you want to send a document of two or more pages, place your originals into
the feeder.
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• If <Enter your User Name and password and specify the login destination.> appears,
follow the instructions in “Logging in to Authorized Send,” on p. 2-35.
• If any of the messages below appears, follow the instructions in Chapter 2, “Basic
Operations,” in the Reference Guide:
- <Enter the Department ID and Password using the numeric keys.>
- <You must insert a control card.>
- <Enter the User ID and Password.>
NOTE
If Fax Send is set to ‘Do not allow’,
[Fax] is not displayed. (See Chapter 4,
“Customizing Settings,” in the Remote
UI Guide.)
2
In this step, the keys listed below are also available as needed.
Sending Documents
[Pause]: Press to insert a pause of several seconds in the fax number you
are dialing. If you insert a pause within the fax number, the letter
<p> is displayed between the numbers. If you insert a pause at
the end of the fax number, the letter <P> appears. When dialing
an overseas number, insert a pause after the international
access code and at the end of the fax number. (See “Dialing an
Overseas Number,” on p. 2-53.)
[Tone]: Press when you want to directly call an extension line that is
connected to a PBX (Private Branch eXchange), which accepts
only tone dialing. If you press [Tone], the letter <T> appears.
[R]: Press to use the R-key. (See “Calling from an Extension,” on
p. 2-50.)
[ ] [ ]: Press to move the position of the cursor.
[Backspace]: Press to delete the number immediately to the left of the cursor.
IMPORTANT
You cannot insert a pause at the beginning of a number.
NOTE
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• The pause time differs in length, depending on whether it is entered in the middle or at
the end of a fax number.
- The pause time entered in the middle of a fax number (lower-case p) is set to two
seconds long by default. This can be changed to any length between 1 and 15
seconds. (See “Adjusting the Pause Time,” on p. 7-25.)
- The pause time entered at the end of a fax number (upper-case P) is set to 10
seconds long. (This length cannot be changed.)
• Two or more pauses can be entered consecutively.
• You can press (Clear) to clear your entry.
NOTE
If Confirm Entered Fax Numbers in Restrict the Send Function is set to ‘On’, you
should enter the fax number again for confirmation. Enter the fax number you entered
in step 3 ➞ press [OK]. (See Chapter 4, “Setting the Send Function,” in the System
Settings Guide.)
Manual Sending
The following describes the flow of sending faxes using the Manual Sending mode.
2
IMPORTANT
Sending Documents
If you cancel the Manual Sending mode during transmission, the pages that have
already been scanned are sent. You can check how many pages have been sent to
the destination by printing the communication reports or using the System Monitor
screen. (See “Printing Communication Reports,” on p. 8-9, or “Checking/Printing
Communication Log,” on p. 6-9.)
IMPORTANT
You can only send one page at a time when you place your original on the platen
glass. If you want to send a document of two or more pages, place your originals into
the feeder.
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• If <Enter your User Name and password and specify the login destination.> appears,
follow the instructions in “Logging in to Authorized Send,” on p. 2-34.
• If any of the messages below appears, follow the instructions in Chapter 2, “Basic
Operations,” in the Reference Guide:
- <Enter the Department ID and Password using the numeric keys.>
- <You must insert a control card.>
- <Enter the User ID and Password.>
NOTE
If Fax Send is set to ‘Do not allow’,
[Fax] is not displayed. (See Chapter 4,
“Customizing Settings,” in the Remote
UI Guide.)
2
3
Sending Documents
Press [Hook].
You should hear the dial tone (a continuous
high-pitched sound).
2
In this step, the keys listed below are also available as needed.
Sending Documents
[Tone]: Press when you want to directly call an extension line that is
connected to a PBX (Private Branch eXchange), which accepts
only tone dialing. If you press [Tone], the letter <T> appears.
[R]: Press to use the R-key. (See “Calling from an Extension,” on
p. 2-50.)
[End]: Press to cancel the Manual Sending mode.
NOTE
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• You cannot use group dialing for the Manual Sending mode.
IMPORTANT
• The machine automatically detects the size of the original when scanning it. For the
size of the original the machine can detect, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• If the machine cannot detect the size of the original correctly, the Original Size screen
appears when you press (Start). Specify the size of the original manually ➞ press
[OK].
2
Authenticating Users Before Sending Documents
(Authorized Send)
Sending Documents
2 3
1 4
Machine
Destinations
1. A user who attempts to send documents is prompted to enter a valid user name
and password.
2. Entered information is checked in the authentication server against the directory
database to authenticate the user.
3. The machine receives the authentication results from the authentication server.
4. Once authenticated, the authorized user can send documents to the specified
destination.
To use Authorized Send, specify authentication server settings and other settings in
the machine beforehand. (See Chapter 4, “Customizing Settings,” in the Remote UI
2
Guide.)
Sending Documents
This section describes how to log in to Authorized Send and introduces an easier
way to send documents to the e-mail address and folder of a logged on user.
IMPORTANT
Depending on the network environment, set up of the authentication server may be
required beforehand.
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• If any of the messages below appears, follow the instructions in Chapter 2, “Basic
Operations,” in the Reference Guide:
- <Enter the Department ID and Password using the numeric keys.>
- <You must insert a control card.>
- <Enter the User ID and Password.>
2
3
Sending Documents
NOTE
For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
4 Press [Password].
2
6
Sending Documents
Select the server name you want
to log in to from the Server
drop-down list ➞ press [Log In].
If you are successfully authenticated, the
top screen (Send) appears.
NOTE
For the basic procedures for sending documents, see “Basic Sending Methods,” on
p. 2-2.
2
Sending Documents
• When the machine enters the Sleep mode or after the Auto Clear mode is activated,
you are automatically logged out of Authorized Send.
IMPORTANT
To specify your e-mail address as destination, make sure of the following:
- [Allow] or [Only allow sending to own address] in [E-mail Send] is selected. (See
Chapter 4, “Customizing Settings,” in the Remote UI Guide.)
- Your e-mail address attribute is registered on an authentication server. (Consult your
network administrator.)
2
3
Sending Documents
Press [Send Mail To Self].
Your e-mail address appears on the top
screen.
NOTE
• For the basic procedures for sending documents, see “Basic Sending Methods,” on
p. 2-2.
• If the settings under <Authentication Method> in <SMTP Authentication Settings> are
configured to display an authentication screen, the Enter Network Password screen
appears when you press (Start). (See Chapter 4, “Customizing Settings,” in the
Remote UI Guide.) Specify the user name and password ➞ press [OK].
NOTE
If the settings under <When Sending File to Own Address> are configured to display
an authentication screen, the File screen appears when you press [Send File To Self].
(See Chapter 4, “Customizing Settings,” in the Remote UI Guide.) Specify the user
name and password ➞ press [OK].
NOTE
For the basic procedures for sending documents, see “Basic Sending Methods,” on
p. 2-2.
Sending Documents
pulse line, follow the procedure below to set the machine temporarily for tone
dialing.
1 Press (SEND).
IMPORTANT
If Fax Send is set to ‘Do not allow’,
[Fax] is not displayed. (See Chapter 4,
“Customizing Settings,” in the Remote
UI Guide.)
3 Press [Hook].
IMPORTANT
If the machine is in the Department ID
Management with the optional Copy
Card Reader-F1, do not remove the
control card. Removing the card
results in the disconnection of the line.
2
In this step, the key listed below is also available as needed.
Sending Documents
[R]: Press to use the R-key. (See “Calling from an Extension,” on p. 2-50.)
NOTE
The Address Book (p. 4-24) and Job Recall feature (p. 4-51) cannot be used to specify
the number.
NOTE
If you require more information about
the service, contact the company
providing the service.
Sending Documents
Specifying the Time to Start Sending (Delayed Send)
The Delayed Send mode enables you to store a send job in memory, and have it
sent at a later time.
NOTE
• You can reserve up to 64 jobs for the Delayed Send mode. However, the actual
number of jobs that can be reserved may be less than 64 under the following
conditions:
- If multiple documents are being sent at the same time
- If large documents are being sent
• The maximum number of delayed send jobs might also be reduced if there are jobs
other than those for the Delayed Send mode or if there are other factors affecting the
specified destinations.
• The Delayed Send mode cannot be used when:
- Sending scanned documents to a USB memory media device
- Sending fax documents in the Direct Sending mode or Manual Sending mode
• Once the delayed documents are sent, the documents are automatically deleted from
memory.
• You can check the status or cancel the transmission of jobs for which a preset send
time has been specified. (See “Checking/Deleting Documents Being Sent or Waiting
To Be Sent,” on p. 6-2.)
A B C D E F
2 Three One Two
Destinations Destination Destinations
Sending Documents
A D E B F C
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• For instructions on how to specify the destination, see “Basic Sending Methods,” on
p. 2-2, or Chapter 4, “Specifying Destinations Easily and Quickly.”
2
4
Sending Documents
Press [Delayed Send].
Enter all four digits of the time (including zeros), using 24-hour notation.
Examples:
6 Press [Done].
2
Sending Documents
NOTE
To cancel the Delayed Send mode, press [Delayed Send] ➞ [Cancel].
NOTE
You can cancel a delayed send job from the System Monitor screen. (See “Checking/
Deleting Documents Being Sent or Waiting To Be Sent,” on p. 6-2.)
NOTE
• If you frequently send documents to multiple destinations, it is recommended that you
store those destinations as a group address. (See “Group Addresses,” on p. 4-21.) 2
• If you specify destinations using a group address, each destination is counted as a
Sending Documents
separate address.
• When Restrict Sequential Broadcast in Restrict the Send Function is set to ‘Prohibit
Broadcast’, you cannot send documents to multiple destinations if these destinations
contain a fax address. (See Chapter 4, “Setting the Send Function,” in the System
Settings Guide.)
• You cannot cancel sending the document to only one destination out of the multiple
destinations.
NOTE
For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
2
NOTE
Sending Documents
• To cancel a selected destination, select the destination again to clear the check mark.
• For instructions on how to use the Address Book, see “Using the Address Book,” on
p. 4-24.
• The destinations you can specify may vary depending on the settings under <Send
Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to
own address’, e-mail addresses and I-fax addresses are not displayed in the Address
Book list.
• If the settings under <When Sending File to Address Registered in Address Book> are
configured to display an authentication screen, do not specify multiple file server
addresses at the same time. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) If you specify multiple file server addresses, an error message appears when
you press (Start) in step 5.
NOTE
Depending on the settings under
<Send Restriction Settings>, [E-mail],
[I-Fax], [File], or [Fax] may not be
displayed. (See Chapter 4,
“Customizing Settings,” in the Remote
UI Guide.)
NOTE
For instructions on how to specify the
destination, see “Basic Sending
Methods,” on p. 2-2.
2
❑ Repeat these steps until all the destinations are specified.
Sending Documents
You can specify up to 32 destinations.
NOTE
For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
NOTE
If Fax Send is set to ‘Do not allow’,
[Fax] is not displayed. (See Chapter 4,
“Customizing Settings,” in the Remote
UI Guide.)
NOTE
For instructions on how to register the
outside access number in the R-key,
see Chapter 4, “Setting the Send
Function,” in the System Settings 2
Guide.
Sending Documents
4 Press [Pause].
NOTE
• The pause time differs in length, depending on whether it is entered in the middle or at
the end of a fax number.
- The pause time entered in the middle of a fax number (lower-case p) is set to two
seconds long by default. This can be changed to any length between 1 and 15
seconds. (See “Adjusting the Pause Time,” on p. 7-25.)
- The pause time entered at the end of a fax number (upper-case P) is set to 10
seconds long. (This length cannot be changed.)
• Two or more pauses can be entered consecutively.
• Enter the pause time equivalent in length to the time required for the outside line dial
tone to be heard after the outside line access number is called.
2
6
Sending Documents
Press [OK].
The specified destination appears on the
top screen.
NOTE
If Confirm Entered Fax Numbers in Restrict the Send Function is set to ‘On’, you
should enter the fax number again for confirmation. Enter the fax number you entered
in step 5 ➞ press [OK]. (See Chapter 4, “Setting the Send Function,” in the System
Settings Guide.)
Sending Documents
8 Press (Start) to start scanning your originals.
To cancel scanning, press [Cancel] or (Stop).
If the original is placed on the platen glass, follow the instructions that appear on the
touch panel display ➞ press (Start) once for each original. When scanning is
complete, press [Done].
The scanned data is sent to the specified destination when scanning is complete.
NOTE
For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
NOTE
If Fax Send is set to ‘Do not allow’,
[Fax] is not displayed. (See Chapter 4,
“Customizing Settings,” in the Remote
UI Guide.)
2
3
Sending Documents
Sending Documents
5 Enter the country code, the area
code, and the fax number using
- (numeric keys).
2
● If you want to check or change the specified destination:
Sending Documents
NOTE
If Confirm Entered Fax Numbers in Restrict the Send Function is set to ‘On’, you
should enter the fax number again for confirmation. Enter the fax number you entered
in step 5 ➞ press [OK]. (See Chapter 4, “Setting the Send Function,” in the System
Settings Guide.)
Sending Documents
The TX Job Status screen appears.
NOTE
• If the Device screen appears, press [RX/TX].
• You can also display the TX Job Status screen by pressing [System Monitor] ➞ [RX/
TX]. (See “Checking/Deleting Documents Being Sent or Waiting To Be Sent,” on
p. 6-2.)
IMPORTANT
If you are logged out of Authorized
Send, [Cancel] is not available.
3 Press [Yes].
An alarm sounds and document
transmission is canceled.
A TX Report is printed automatically, unless
this feature has been turned off. (See “TX
Report,” on p. 8-9.)
3-1
Specifying the Color Mode and Resolution
You can specify the color mode and resolution of scanned originals for sending.
The color mode setting enables you to select whether to scan originals in
black-and-white or color. The resolution setting enables you to send documents
with fine text and images clearly by changing resolution from low to high. The
higher the resolution, the higher the output quality, but the longer the sending time.
3 NOTE
The default settings are:
Specifying the Scan Settings
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• For instructions on how to specify the destination, see “Basic Sending Methods,” on
p. 2-2, or Chapter 4, “Specifying Destinations Easily and Quickly.”
IMPORTANT
• The following combinations of file format and preset scan modes are not available:
- [JPEG], [PDF (Compact)], or [PDF (Compact+OCR)] as the file format and [B&W
200 × 200 dpi] or [B&W 300 × 300 dpi] as the scan mode
- [TIFF] as the file format and [Color 300 × 300 dpi] as the scan mode
• [Color 300 × 300 dpi] is not available when sending I-faxes or faxes.
IMPORTANT
• If you are sending documents via I-fax or fax, be sure to select [B&W]. You cannot
send color documents via I-fax or fax.
• The following combinations of file format and color mode are not available:
- [JPEG], [PDF (Compact)], or [PDF (Compact+OCR)] as the file format and [B&W] as
the color mode
- [TIFF] as the file format and [Color] as the color mode
NOTE
If a black-and-white original is scanned in [Color], it is counted as a color scan.
IMPORTANT
3 • If you select [Color] as the color mode, you can select [100 × 100 dpi], [150 × 150 dpi],
[200 × 200 dpi], or [300 × 300 dpi] as the available resolution.
Specifying the Scan Settings
• If you select [PDF (Compact)] or [PDF (Compact+OCR)] as the file format, the
resolution is set to [300 × 300 dpi] automatically. You cannot select the resolution
other than [300 × 300 dpi] for [PDF (Compact)] or [PDF (Compact+OCR)].
• If you are sending documents via I-fax, you can select [200 × 100 dpi], [200 × 200 dpi],
[200 × 400 dpi], [300 × 300 dpi], [400 × 400 dpi], or [600 × 600 dpi] as the available
resolution.
• If you are sending documents via fax, you can select [200 × 100 dpi], [200 × 200 dpi],
[200 × 400 dpi], or [400 × 400 dpi] as the available resolution.
• The maximum size of an image that you can send at a resolution of 600 × 600 dpi is
A3. If the image exceeds this size, it may be cut off.
• If you send a long original at a resolution of 600 × 600 dpi, the periphery of the original
image may cut off slightly.
• If you are sending documents via fax, the maximum size of an image that you can
send at a resolution of 400 × 400 dpi is A3.
❑ Press [OK].
NOTE
To cancel the specified settings, press
[Cancel] on the Scan Settings screen
or press (Reset).
NOTE
The specified settings return to their defaults after documents are sent. If you want to
keep the settings as the default, see “Registering Frequently Used Scan Settings as
Default (Standard Send Settings),” on p. 7-5.
3
IMPORTANT
• The machine cannot automatically detect the size of the originals listed below. Specify
the size of these documents manually.
3 - Nonstandard size originals
- Highly transparent originals, such as transparencies
Specifying the Scan Settings
NOTE
The default setting is ‘Auto’.
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• For instructions on how to specify the destination, see “Basic Sending Methods,” on
p. 2-2, or Chapter 4, “Specifying Destinations Easily and Quickly.”
NOTE
3 To select the paper size in inches, press [Inch-size].
Specifying the Scan Settings
5 Press [OK].
NOTE
To cancel the specified settings, press
[Cancel] on the Scan Settings screen
or press (Reset).
NOTE
The specified settings return to their defaults after documents are sent. If you want to
keep the settings as the default, see “Registering Frequently Used Scan Settings as
Default (Standard Send Settings),” on p. 7-5.
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• For instructions on how to specify the destination, see “Basic Sending Methods,” on
p. 2-2, or Chapter 4, “Specifying Destinations Easily and Quickly.”
NOTE
If the original is scanned in color or is a transparency, adjust the scan density
manually.
[Text]: This mode is best suited for scanning text originals. Blueprints or
pencil drawn originals can also be scanned clearly.
[Text/Photo]: This mode is best suited for scanning originals containing both
text and photos.
IMPORTANT
• Combinations of these three modes ([Text], [Text/Photo], and [Photo]) cannot be
selected at the same time. If you select one of these modes, the previously set mode
is canceled.
• If you use the Photo mode to scan an original containing halftones, such as a printed
image, the moiré effect (a shimmering, wavy pattern) may occur. In this case, you can
lessen the moiré effect by adjusting the scanning contrast (sharpness). (See
“Adjusting the Contrast (Sharpness),” on p. 7-15.)
NOTE
3
If you adjust the scan density automatically in step 3, this setting is disabled.
IMPORTANT
[Priority Level] is not available when
[B&W] is selected as the color mode.
NOTE
To cancel the specified settings, press
[Cancel] on the Scan Settings screen
or press (Reset).
If the original is placed on the platen glass, follow the instructions that appear on the
touch panel display ➞ press (Start) once for each original. When scanning is
complete, press [Done].
The scanned data is sent to the specified destination when scanning is complete.
NOTE
The specified settings return to their defaults after documents are sent. If you want to
keep the settings as the default, see “Registering Frequently Used Scan Settings as
Default (Standard Send Settings),” on p. 7-5.
IMPORTANT
• This mode is available only when the machine is equipped with the feeder (optional for
the imageRUNNER 2545/2535/2530/2525/2520).
• When you are scanning originals with a horizontal (landscape) orientation, such as 3
A4R, make sure to place them horizontally in the feeder. If these originals are placed
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• For instructions on how to specify the destination, see “Basic Sending Methods,” on
p. 2-2, or Chapter 4, “Specifying Destinations Easily and Quickly.”
[Book Type]: The front and back sides of the original have the same
top-bottom orientation.
3
[Calendar Type]: The front and back sides of the original have opposite
Specifying the Scan Settings
top-bottom orientations.
5 Press [OK].
NOTE
To cancel the specified settings, press
[Cancel] on the Scan Settings screen
or press (Reset).
IMPORTANT
• The combinations other than described above may wrinkle originals.
• The Different Size Originals mode is available only when the machine is equipped with
the feeder (optional for the imageRUNNER 2545/2535/2530/2525/2520).
• If you place originals with different widths, the originals may move slightly when fed to
the scanning area. As a result, the scanned images may appear slanted.
• Make sure that the different sized originals are of the same weight (paper type).
• If the Different Size Originals mode is set, the scanning speed may be slower than
normal.
• The Different Size Originals mode cannot be used with the following modes:
- Document Size (except for [Auto]) (See “Specifying the Document Size,” on p. 3-6.)
- Stamp (See “Stamping Originals Which Have Already Been Scanned,” on p. 3-24.)
3
Specifying the Scan Settings
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• For instructions on how to specify the destination, see “Basic Sending Methods,” on
p. 2-2, or Chapter 4, “Specifying Destinations Easily and Quickly.”
5 Press [OK].
NOTE
To cancel the specified settings, press
[Cancel] on the Scan Settings screen
or press (Reset).
IMPORTANT
The setting for [Adjust Background] is invalid when all of the conditions below are met.
- [100 × 100 dpi], [150 × 150 dpi], or [200 × 100 dpi] is selected as the resolution. (See
3 “Specifying the Color Mode and Resolution,” on p. 3-2.)
- [B&W] is selected as the color mode. (See “Specifying the Color Mode and
Specifying the Scan Settings
Resolution,” on p. 3-2.)
- [Text] is selected as the image quality. (See “Adjusting the Density and Image
Quality,” on p. 3-9.)
To activate [Adjust Background], change the settings.
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• For instructions on how to specify the destination, see “Basic Sending Methods,” on
p. 2-2, or Chapter 4, “Specifying Destinations Easily and Quickly.”
NOTE
• If the Send function (optional for the imageRUNNER 2545/2535/2530/2525/2520) is 3
not activated and the optional Super G3 Fax Board-AG1 is attached to the machine,
• If you adjust the density of the background color, the automatic scan exposure setting
specified in “Adjusting the Density and Image Quality,” on p. 3-9 is canceled, and the
original is scanned according to the settings in this step.
5 Press [OK].
NOTE
To cancel the specified settings, press
[Cancel] on the Scan Settings screen
or press (Reset).
NOTE
The specified settings return to their defaults after documents are sent. If you want to
keep the settings as the default, see “Registering Frequently Used Scan Settings as
Default (Standard Send Settings),” on p. 7-5.
3
Specifying the Scan Settings
[PDF (Compact)]: Enables you to send files containing text originals or text/photo
originals using a higher compression ratio than normal PDF. The
resulting file or data size is smaller than when compressed as
normal PDF, so this format is recommended for jobs that are to
be sent over the network.
[PDF (OCR)]: Enables you to perform OCR (Optical Character Recognition) on
a scanned original to create a PDF with searchable text. You can
search the text using Adobe Reader/Adobe Acrobat Reader, or
your operating system’s search function.
[PDF Sends the file in combinations of [PDF (Compact)] and [PDF
(Compact+OCR)]: (OCR)].
IMPORTANT
[PDF (OCR)] and [PDF (Compact+OCR)] are available only when the optional OCR
function is activated.
NOTE
• If you select [PDF (Compact)] or [PDF (Compact+OCR)] as the file format, it is
recommended that you set the image quality setting to either ‘Text/Photo’ or ‘Text’.
(See “Adjusting the Density and Image Quality,” on p. 3-9.)
• To view a JPEG file, a software application that supports the JPEG format is required.
• To view a TIFF file, a software application that supports the TIFF format (such as
Imaging for Windows) is required.
• To view a PDF file, Adobe Reader/Adobe Acrobat Reader is required.
IMPORTANT
If you select [JPEG] as the file format
in this step, [Divide into Pages] is
automatically activated.
3
4
NOTE
The specified settings return to their defaults after documents are sent. If you want to
keep the settings as the default, see “Registering Frequently Used Scan Settings as
Default (Standard Send Settings),” on p. 7-5.
3
Specifying the Scan Settings
IMPORTANT
• The Stamp mode is available only when the following options are attached to the
machine:
- Stamp Unit-B1
- Feeder* (DADF-AA1 for the imageRUNNER 2545/2535 or DADF-AB1 for the
imageRUNNER 2530/2525/2520)
* Standard-equipped for the imageRUNNER 2545i/2535i/2525i/2520i.
• The Stamp mode cannot be used with the following modes:
- Document Size (except for [Auto]) (See “Specifying the Document Size,” on p. 3-6.)
- Different Size Originals (See “Scanning Different Size Originals Together (Different
Size Originals),” on p. 3-15.)
- Direct Sending (See “Direct Sending,” on p. 2-28.)
- Manual Sending (See “Manual Sending,” on p. 2-31.)
NOTE
• For instructions on how to place your originals, see Chapter 2, “Basic Operations,” in
the Reference Guide.
• For instructions on how to specify the destination, see “Basic Sending Methods,” on
p. 2-2, or Chapter 4, “Specifying Destinations Easily and Quickly.”
NOTE
• If the stamp mark is not clear, see Chapter 5, “Routine Maintenance,” in the Reference
Guide.
• The specified settings return to their defaults after documents are sent. If you want to
keep the settings as the default, see “Registering Frequently Used Scan Settings as
Default (Standard Send Settings),” on p. 7-5.
This chapter describes useful methods for specifying destinations when you send documents.
4-1
Overview of Methods for Specifying Destinations
This machine provides you with various ways to specify destinations, besides using
- (numeric keys) to enter a destination’s address each time you send
documents. This section provides an overview of methods that make it easier to
specify destinations.
feature is useful when you want to send the same document to multiple
destinations at one time.
The Address Book is divided into an Address Book and one-touch buttons. You
can store up to 300 destinations in the Address Book and 200 destinations in the
one-touch buttons, for a total of 500 destinations in the whole Address Book.
Registering a destination in the Address Book saves you the effort of entering
that destination’s address each time you send documents.
IMPORTANT
If the Language Switch setting is set to ‘On’, some characters are restricted and
cannot be entered. To enter all characters, set the Language Switch setting to ‘Off’.
(See Chapter 3, “Configuring the Machine’s Basic Settings,” in the Reference Guide.)
NOTE
The Address Book can be exported and imported using the Remote User Interface.
(See Chapter 2, “Managing Jobs and Machine Data,” in the Remote UI Guide.)
E-Mail Addresses
The following describes how to register e-mail addresses in the Address Book.
4
Specifying Destinations Easily and Quickly
● If you want to access using the Register key on the Address Book
screen:
❑ Press (SEND) ➞ [Address Book].
3 Press [E-mail].
NOTE
For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
NOTE
The first character of the register name is used for sorting the address list when you
press keys such as [ABC] and [DEF] on the Address Book screen. For instructions on
how to use the Address Book, see “Using the Address Book,” on p. 4-24.
6 Press [Done].
The display returns to the Register Address
screen.
2 Press [I-Fax].
NOTE
For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
NOTE
The first character of the register name is used for sorting the address list when you
press keys such as [ABC] and [DEF] on the Address Book screen. For instructions on
how to use the Address Book, see “Using the Address Book,” on p. 4-24.
5 Press [Done].
The display returns to the Register Address
screen.
2 Press [File].
4
Specifying Destinations Easily and Quickly
❑ Press [Password].
NOTE
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• If you are sending to an iW Document Manager* folder, set the FTP server address
specified in iW Gateway as the destination. Using iW Document Manager and the
Send function of the machine enables you to manage digitized paper documents and
computer data on the network. For more information on the iW Document Manager,
see the appropriate iW Gateway documentation.
* a document management system provided by Canon
NOTE
• If the Enter Network Password screen is displayed, enter your user name and network
password ➞ press [OK].
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
4 Reference Guide.
Specifying Destinations Easily and Quickly
NOTE
The first character of the register name is used for sorting the address list when you
press keys such as [ABC] and [DEF] on the Address Book screen. For instructions on
how to use the Address Book, see “Using the Address Book,” on p. 4-24.
The file server address and register name you specified appear on the Register
Address screen as follows:
Fax Numbers
The following describes how to register fax numbers in the Address Book.
[Pause]: Press to insert a pause of several seconds in the fax number you
are dialing. If you insert a pause within the fax number, the letter
<p> is displayed between the numbers. If you insert a pause at
the end of the fax number, the letter <P> appears. When dialing
an overseas number, insert a pause after the international
access code and at the end of the fax number. (See “Dialing an
Overseas Number,” on p. 2-53.)
[Tone]: Press when you want to directly call an extension line that is
connected to a PBX (Private Branch eXchange), which accepts
only tone dialing. If you press [Tone], the letter <T> appears.
[R]: Press to use the R-key. (See “Calling from an Extension,” on
p. 2-50.)
[ ] [ ]: Press to move the position of the cursor.
[Backspace]: Press to delete the number immediately to the left of the cursor.
[Space]: Press to insert a space between numbers.
[Option]: Press to specify optional settings in the next step.
IMPORTANT
You cannot insert a pause at the beginning of a number.
NOTE
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
4 Press [Option].
[Sending Speed]: Adjusts the transmission speed. Available speeds are ‘33600
bps’, ‘14400 bps’, ‘9600 bps’, and ‘4800 bps’. If your document
transmissions are slow in starting, this may mean that the
telephone lines in your area are slow. Select a slower speed.
The default setting is ‘33600 bps’.
[Long Distance]: Specifies long distance settings. Available settings are
‘Domestic’, ‘Long Distance (1)’, ‘Long Distance (2)’, and ‘Long
Distance (3)’. Use ‘Domestic’ for dialing domestic (local)
telephone numbers. Use ‘Long Distance (1)’ if communication
errors frequently occur when you make overseas calls (when the
overseas telephone number is registered in the Address Book). If
errors persist, try using ‘Long Distance (2)’ or ‘Long Distance (3)’.
The default setting is ‘Domestic’.
[ECM TX]: Sends documents with ECM (Error Correction Mode). ECM
reduces the effect of system and line errors on documents that
may occur when sending or receiving with another fax machine
that supports ECM. For more information, see “Sending with
Error Correction Mode (ECM Transmission),” on p. 7-23.
The default setting is ‘On’.
4
Specifying Destinations Easily and Quickly
6 Press [Next].
4
Specifying Destinations Easily and Quickly
NOTE
The first character of the register name is used for sorting the address list when you
press keys such as [ABC] and [DEF] on the Address Book screen. For instructions on
how to use the Address Book, see “Using the Address Book,” on p. 4-24.
The fax address and register name you specified appear on the Register Address
screen as follows:
Group Addresses
The following describes how to register group addresses in the Address Book.
IMPORTANT
If you want to store a group address, the destinations such as e-mail addresses and
file server addresses must be stored in the Address Book beforehand.
NOTE
You cannot register a group address in a group address.
4
Specifying Destinations Easily and Quickly
NOTE
• To cancel a selected destination, select the destination again to clear the check mark.
• For instructions on how to use the Address Book, see “Using the Address Book,” on
p. 4-24.
7 Press [Done].
The display returns to the Register Address
screen.
C
D
NOTE
• If the register name is longer than 15 characters, the first 15 characters are displayed
in the Name column in the Address Book.
• To cancel a selected destination, select the destination again to clear the check mark.
• The destinations you can specify may vary depending on the settings under <Send
Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to
own address’, e-mail addresses and I-fax addresses are not displayed in the Address
Book list.
• If the settings under <When Sending File to Address Registered in Address Book> are
configured to display an authentication screen, do not specify multiple file server
addresses at the same time. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) If you specify multiple file server addresses, an error message appears when
you press (Start) in step 4.
4
B
Specifying Destinations Easily and Quickly
NOTE
• If the register name is longer than 15 characters, the first 15 characters are displayed
in the Name column in the Address Book.
• To cancel a selected destination, select the destination again to clear the check mark.
• The Address Book list includes the destinations registered in one-touch buttons. If you
select these destinations in this step, you cannot change or delete them in the
following steps. For instructions on how to change or delete the destinations registered
in one-touch buttons, see “Editing/Deleting the Registered Information in the
One-Touch Buttons,” on p. 4-37.
4
❑ Change the registered information ➞ press [OK].
NOTE
For instructions on how to register the Address Book, see “Registering the Address
Book,” on p. 4-3.
❑ Press [Yes].
The message <Erased.> appears for
approximately two seconds on the touch
panel display.
The registered information is deleted.
4
Specifying Destinations Easily and Quickly
NOTE
Destinations stored in one-touch buttons are also displayed in the Address Book.
4
Specifying Destinations Easily and Quickly
● If you want to access using the Register key on the One-touch screen:
❑ Press (SEND) ➞ [One-touch
Buttons].
● If you want to access using the Register key on the Address Book
screen:
❑ Press (SEND) ➞ [Address Book].
4
NOTE
• One-touch buttons that already have destinations stored in them are displayed with a
black square (■) in the lower right corner of the button.
• If you select a one-touch button that already has destinations stored in it, the
destinations are displayed. If the selected one-touch button is a group address, the
number of destinations registered in the group address is displayed.
6 Press [Done].
1 Press (SEND) ➞
[One-touch Buttons].
NOTE
• You can select multiple one-touch buttons.
• To cancel the selected one-touch button, press [One-touch Buttons] ➞ press the
selected one-touch button again.
4 • The destinations you can specify may vary depending on the settings under <Send
Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI
Specifying Destinations Easily and Quickly
Guide.) For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to
own address’, the one-touch buttons containing e-mail addresses or I-fax addresses
are grayed out.
• If the settings under <When Sending File to Address Registered in Address Book> are
configured to display an authentication screen, do not specify multiple file server
addresses at the same time. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) If you specify multiple file server addresses, an error message appears when
you press (Start) in step 4.
3 Press [Done].
The selected destination appears on the top
screen.
NOTE
• For the basic procedures for sending documents, see “Basic Sending Methods,” on
p. 2-2.
• If the settings under <Authentication Method> in <SMTP Authentication Settings> are
configured to display an authentication screen, the Enter Network Password screen
appears when you press (Start) to send e-mails or I-faxes. (See Chapter 4,
“Customizing Settings,” in the Remote UI Guide.) Specify the user name and
password ➞ press [OK].
• If the settings under <When Sending File to Address Registered in Address Book> are 4
configured to display an authentication screen, the Enter Network Password screen
appears when you press (Start) to send documents to a file server. (See Chapter
4
Specifying Destinations Easily and Quickly
NOTE
For instructions on how to register the one-touch buttons, see “Registering the
One-Touch Buttons,” on p. 4-31.
the favorites button containing the desired document settings and destinations, and
pressing (Start).
IMPORTANT
If the Language Switch setting is set to ‘On’, some characters are restricted and
cannot be entered. To enter all characters, set the Language Switch setting to ‘Off’.
(See Chapter 3, “Configuring the Machine’s Basic Settings,” in the Reference Guide.)
NOTE
• The document settings and destinations registered in a favorites button are not
deleted when the power is turned OFF.
• If a destination included in a favorites button is deleted from the Address Book, it is
also deleted from the settings registered in the favorites button.
• If a destination is not registered in a favorites button, you need to specify destinations
when you send documents.
● If you want to access using the Register key on the Favorites Buttons
screen:
❑ Press [Favorites Buttons].
4
Specifying Destinations Easily and Quickly
❑ Press .
NOTE
• Favorites buttons that already have settings stored in them are displayed with a black
square (■) in the lower right corner of the button.
• If you select a favorites button that already has settings stored in it, the settings are
displayed. 4
NOTE
If you do not specify a favorite button
name, the default name (M1 to M18) is
used.
NOTE
For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
10 Press [Done].
The assigned name appears on the favorite
button.
4
NOTE
• You can manually change the recalled settings and destinations before you send your
documents.
• If you press another favorites button, the settings and destinations stored in that button
4 are recalled.
• To cancel the recalled settings and destinations, press (Reset).
Specifying Destinations Easily and Quickly
• If multiple destinations are stored in the selected favorites button, the destinations may
not be listed in the order in which they were set.
• The destinations you can specify may vary depending on the settings under <Send
Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to
own address’, the favorites buttons containing e-mail addresses or I-fax addresses are
not displayed.
NOTE
• If the settings under <Authentication Method> in <SMTP Authentication Settings> are
configured to display an authentication screen, the Enter Network Password screen
appears when you press (Start) to send e-mails or I-faxes. (See Chapter 4,
“Customizing Settings,” in the Remote UI Guide.) Specify the user name and
password ➞ press [OK].
• If the settings under <When Sending File to Address Registered in Address Book> are
configured to display an authentication screen, the Enter Network Password screen
appears when you press (Start) to send documents to a file server. (See Chapter
4, “Customizing Settings,” in the Remote UI Guide.) Specify the user name and
password ➞ press [OK].
❑ Press .
4
Specifying Destinations Easily and Quickly
4
❑ Change the registered information ➞ press [Done].
NOTE
For instructions on how to register the favorites buttons, see “Registering the Favorites
Buttons,” on p. 4-40.
NOTE
Favorites button names are not
deleted.
4
Specifying Destinations Easily and Quickly
IMPORTANT
• The specified destinations, scan settings, and send settings are stored in memory
when:
- The control panel power switch is pressed
- (Start) is pressed
- (Reset) is pressed
- The Auto Clear mode activates 4
• The Standard mode is not stored in Recall memory.
NOTE
If Restrict Recall in Restrict the Send
Function is set to ‘On’, [Recall] is not
displayed. (See Chapter 4, “Setting the
Send Function,” in the System Settings
Guide.)
4
Specifying Destinations Easily and Quickly
4 Press [OK].
The display returns to the top screen.
NOTE
• You can manually change the recalled settings and destinations before you send your
documents.
• To cancel the recalled settings and destinations, press (Reset).
• If multiple destinations are stored in memory, the destinations may not be listed in the
order in which they were set.
NOTE
• If the settings under <Authentication Method> in <SMTP Authentication Settings> are
configured to display an authentication screen, the Enter Network Password screen
appears when you press (Start) to send e-mails or I-faxes. (See Chapter 4,
“Customizing Settings,” in the Remote UI Guide.) Specify the user name and
password ➞ press [OK].
IMPORTANT
• If the Language Switch setting is set to ‘On’, some characters are restricted and
cannot be entered. To enter all characters, set the Language Switch setting to ‘Off’.
(See Chapter 3, “Configuring the Machine’s Basic Settings,” in the Reference Guide.)
4 • You may have to set up the LDAP servers beforehand, depending on the network
environment.
Specifying Destinations Easily and Quickly
• If you want to specify or register destinations via an LDAP server, the LDAP server
settings must be specified in the machine beforehand. (See Chapter 3, “Setting up the
Machine for Your Network Environment,” in the System Settings Guide.)
NOTE
• The information that can be obtained through the LDAP server varies, as follows:
- If only the Send function (optional for the imageRUNNER 2545/2535/2530/2525/
2520) is activated: Names and e-mail addresses
- If only the optional Super G3 Fax Board-AG1 is attached to the machine: Names and
fax numbers
- If both the Send function (optional for the imageRUNNER 2545/2535/2530/2525/
2520) is activated and the optional Super G3 Fax Board-AG1 is attached to the
machine: Names, e-mail addresses, and fax numbers
• You cannot directly specify a destination that is obtained via a server as a forwarding
destination. To specify the destination as a forwarding destination, you must first store
it in the Address Book. (See “Registering Addresses Obtained via an LDAP Server,”
on p. 4-61.)
NOTE
If a destination has both a registered e-mail address and fax number, you can search
for it by entering either the e-mail address or the fax number as the search criterion.
4
Specifying Destinations Easily and Quickly
NOTE
• [Oganization]/[Org. Unit] can be used as search categories only if the information has
been registered on the LDAP Server. 4
• Detailed Search by [Oganization]/[Org. Unit] may not be performed, depending on
[contains]: The result must contain the entered name, e-mail address, fax
number, organization, or organizational unit.
[does not contain]: The result must not contain the entered name, e-mail address,
fax number, organization, or organizational unit.
[equals]: The result must be exactly the same as the entered name, e-mail
address, fax number, organization, or organizational unit.
[differs from]: The result must be different from the entered name, e-mail
address, fax number, organization, or organizational unit.
[begins with]: The result must begin with the same first few letters that you
entered for the name, e-mail address, fax number, organization,
or organizational unit.
❑ Press [Settings].
❑ Press [OK].
[or]: The machine searches and returns a result that matches any of
the specified search criteria.
[and]: The machine searches and returns a result that matches all of the
specified search criteria.
To edit the search criteria, select the search criterion that you want to edit ➞ press
4
[Edit Condition] ➞ [Settings].
NOTE
• You can specify up to four different search criteria at a time.
• If you specify three or more search criteria, you cannot use both [or] and [and]
together.
• If you press [Simple Search] ➞ [Yes] after specifying search criteria on the Detailed
Search screen, the display changes to the Simple Search screen and the specified
detailed search criteria are deleted.
IMPORTANT
• Searching for a destination via an LDAP server is not possible if the time setting of the
server and the time setting of the machine are more than five minutes apart. If you
cannot send even when the user name and password are correct, check the time
settings on the server and the machine.
NOTE
• If you press [Start Search] without specifying any search criteria, all of the addresses
stored on the LDAP server are displayed.
• If the Enter Network Password screen is displayed, enter your user name and network
password ➞ press [OK].
• The Enter Network Password screen is displayed if either one of the following is true:
- If <Login Information> in Register LDAP Server in System Settings is set to ‘Use’ or
‘Use (security authent.)’, and <Display authentication screen> is set to ‘On’. (See
Chapter 3, “Setting up the Machine for Your Network Environment,” in the System
Settings Guide.)
4 - If the user name, password, and domain name specified in Register LDAP Server in
System Settings are incorrect. (See Chapter 3, “Setting up the Machine for Your
Network Environment,” in the System Settings Guide.)
Specifying Destinations Easily and Quickly
NOTE
• To cancel a selected destination, select the destination again to clear the check mark.
• If both the Send function (optional for the imageRUNNER 2545/2535/2530/2525/2520)
is activated and the optional Super G3 Fax Board-AG1 is attached to the machine, you
can sort and limit the view of the displayed addresses by using the Type drop-down
list.
• The destinations you can specify may vary depending on the settings under <Send
Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to
own address’, e-mail addresses are not displayed as the search results.
4 If you press [Register e-mail address for I-Fax], the selected e-mail address can be
registered as an I-fax destination. To register e-mail addresses as I-fax addresses,
register one e-mail address at a time.
Specifying Destinations Easily and Quickly
NOTE
• To cancel a selected destination, select the destination again to clear the check mark.
• If both the Send function (optional for the imageRUNNER 2545/2535/2530/2525/2520)
is activated and the optional Super G3 Fax Board-AG1 is attached to the machine, you
can sort and limit the view of the displayed addresses by using the Type drop-down
list.
• The destinations you can specify may vary depending on the settings under <Send
Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to
own address’, e-mail addresses are not displayed as the search results.
The address and register name you specified appear on the Register Address screen
as follows:
4
Specifying Destinations Easily and Quickly
NOTE
• To cancel a selected destination, select the destination again to clear the check mark.
• If both the Send function (optional for the imageRUNNER 2545/2535/2530/2525/2520)
is activated and the optional Super G3 Fax Board-AG1 is attached to the machine, you
can sort and limit the view of the displayed addresses by using the Type drop-down
list.
• The destinations you can specify may vary depending on the settings under <Send
Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to
own address’, e-mail addresses are not displayed as the search results.
p. 4-27.)
NOTE
• For instructions on how to enter characters, see Chapter 2, “Basic Operations,” in the
Reference Guide.
• The first character of the register name is used for sorting the address list when you
press keys, such as [ABC] and [DEF], on the Address Book screen. For instructions
on how to use the Address Book, see “Using the Address Book,” on p. 4-24.
9 Press [Done].
4-68
LDAP Server
Receiving Documents 5
CHAPTER
This chapter describes the procedure for receiving documents, as well as some additional
reception features.
5-1
Basic Receiving Methods
The types of documents the machine receives are I-fax and fax documents. When
these documents are sent to the machine, it receives and prints them automatically.
You can also receive I-fax documents manually at any time.
This section describes how the machine works when documents are received, and
introduces how to receive I-fax documents manually.
NOTE
• The machine can also receive e-mail messages from an e-mail application. If the
machine receives an e-mail with attachments, the messages and attachments are
printed separately. The accepted message format and file types are as follows:
- Message Format: Plain text
5 - File Types: TIFF-F (MH, MR, MMR compression), JPEG
• You cannot read e-mail messages on the machine’s display.
Receiving Documents
NOTE
During reception, the transaction number is displayed on the touch panel display.
NOTE
• The Processing/Data indicator flashes or maintains a steady green light even when
the machine enters the Sleep mode.
• The Error indicator flashes when either the amount of available memory is low or
paper needs to be loaded into a paper drawer. 5
Receiving Documents
3 The document is printed.
The Processing/Data indicator goes out when documents stored in memory are
printed.
NOTE
• If there is no paper on which the received documents can be printed, the received
documents are stored in memory. Documents stored in memory are automatically
printed when paper is loaded into a paper drawer.
• The memory can hold a total of approximately 1,000 pages for sending and receiving
documents.
• If a printing error occurs, the Error indicator flashes a red light.
• When the machine receives I-fax documents, the sender’s I-fax address and the
subject of the I-fax documents are always printed at the top of the first page. (If the first
page of the I-fax documents contains the body text, the sender’s I-fax address and the
subject are not printed.)
5
2 Press [RX/TX].
Receiving Documents
NOTE
To be able to use [Check RX I-Fax Job], you must first set the POP (Post Office
Protocol) settings in E-mail/I-Fax so that you can receive documents using POP. (See
Chapter 3, “Setting up the Machine for Your Network Environment,” in the System
Settings Guide.)
Receiving Documents
5
Receiving Documents
Forward
To use this feature, see Chapter 4, “Setting the Send Function,” in the System
Settings Guide.
IMPORTANT
If a blackout occurs or the machine is turned OFF while the machine is receiving the
documents to be forwarded, the received documents are not forwarded to the
specified destination. These documents are printed after the power is turnd ON.
Memory
I-Fax Reception
Print Send 5
Fax Reception
Receiving Documents
To use this feature, see Chapter 4, “Setting the Send Function,” in the System
Settings Guide.
IMPORTANT
• Additional documents cannot be received in memory in any of the following cases (the
numbers below may vary depending on the remaining capacity of memory):
- When a total of 95 documents (75 documents if only I-fax documents are stored)
have been stored in memory
- When a total of approximately 1,000 pages have been stored in memory
- When a total of 90 received documents or 99 report jobs are waiting to be printed
while the machine is out of paper.
• Even if a blackout occurs or the machine is turned OFF, a built-in battery retains the
documents received in memory for about an hour. However, if the battery is not fully
charged, the documents may not be retained. (To fully charge the built-in battery, it
takes about two hours after the main power switch is turned ON.)
NOTE
The System Monitor screen enables you to check, delete, and forward documents
received in memory. (See “Checking/Changing the Status of Documents Received in
Memory,” on p. 6-14.)
IMPORTANT
• Received documents can be printed on the following paper sizes and paper types:
- Paper Sizes: A3, B4, A4, A4R, B5, B5R, or A5R
- Paper Types: plain, recycled, or color
• The order of paper selection may differ depending on the resolution set on the sending
party’s machine.
NOTE
• You can specify any paper drawer to receive I-fax/fax documents. The default setting is
‘On’, except for the stack bypass. (See Chapter 3, “Configuring the Machine’s Basic
Settings,” in the Reference Guide.)
• You can set the machine to reduce received documents to 75%, 90%, 95%, or 97% if
the document is larger than any of the available paper sizes. (See “Reducing a
Received Document,” on p. 7-36.)
• You can change the order of paper selection. (See “Specifying the Methods for
Printing Received Documents (Paper Drawer Selection),” on p. 7-34.)
• You can set the machine to print received documents on both sides of the paper. (See
“Printing Received Documents on Both Sides of Paper,” on p. 7-32.)
• Received documents are output face down in the order in which the pages are
received.
Receiving Documents
3 Press [Fax].
5
Receiving Documents
6 Press [Yes].
An alarm sounds and document reception
is canceled.
A RX Report is printed automatically, unless
this feature has been turned off. (See “RX
Report,” on p. 8-13.)
This chapter describes how to check and change the status of documents in memory.
6-1
Checking/Deleting Documents Being Sent or Waiting To
Be Sent
This section describes how to check the detailed information of documents
currently being sent or waiting to be sent, as well as how to delete these documents
as necessary. You can check details such as the destination and the date and time
the job was specified.
E-Mail/I-Fax/File Server
Follow this procedure to check and delete the documents sent via e-mail and I-fax,
or to a file server.
6
Checking/Changing the Status of Documents in Memory
2 Press [RX/TX].
NOTE
Up to 70 jobs can be displayed. When the number of jobs exceeds the limit, the oldest
job is deleted each time a new job is added.
IMPORTANT
If you are logged out of Authorized
Send, [Cancel] is not available.
IMPORTANT
If a job is in the process of being sent, it may not be canceled even if you press
[Yes].
NOTE
If you cancel a job during sequential broadcasting, all of the destinations
following the one to which the document is currently being sent will be canceled.
6
5 Press (Reset) to return to the top screen.
Checking/Changing the Status of Documents in Memory
Fax
Follow this procedure to check and delete the documents sent via fax.
IMPORTANT
If you are logged out of Authorized
Send, [Cancel] is not available.
❑ Press [Yes].
6
Checking/Changing the Status of Documents in Memory
IMPORTANT
If a job is in the process of being sent, it may not be canceled even if you press
[Yes].
NOTE
If you cancel a job during sequential broadcasting, all of the destinations
following the one to which the document is currently being sent will be canceled.
NOTE
Up to 70 jobs can be displayed. When the number of jobs exceeds the limit, the oldest
job is deleted each time a new job is added.
6
Checking/Changing the Status of Documents in Memory
❑ Press [Yes].
NOTE
You cannot delete the job currently being printed.
NOTE
• If Job Log Display in System Settings is set to ‘Off’, the sending and receiving
transactions are not displayed on the System Monitor screen. (See Chapter 6,
“Protecting the Machine from Unauthorized Access,” in the System Settings Guide.)
• A communication log can be printed only if A3, B4, A4, or A4R (plain, recycled, or
color paper) is loaded in the paper sources whose settings in Other in Drawer
Eligibility For APS/ADS are set to ‘On’. (See Chapter 3, “Configuring the Machine’s
Basic Settings,” in the Reference Guide.)
NOTE
• If Memory Media Send Log in System Settings is set to ‘Do Not Retain’, the results of
documents sent to a USB memory media device are not stored. (See Chapter 7,
“Other System Settings,” in the System Settings Guide.)
• If you want to check and print only the results of fax transactions, see “Fax,” on p. 6-11.
NOTE
Up to 128 jobs can be displayed. When the number of jobs exceeds the limit, the
oldest job is deleted each time a new job is added.
❑ Press [Yes].
Fax
Follow this procedure to check and print the results of documents sent via fax.
6
Checking/Changing the Status of Documents in Memory
NOTE
Up to 45 jobs can be displayed. When the number of jobs exceeds the limit, the oldest
job is deleted each time a new job is added.
❑ Press [Yes].
I-Fax
Follow this procedure to check, delete, and forward the I-fax documents in memory.
IMPORTANT
If you are logged out of Authorized
Send, [Forward] is not available.
NOTE
• For instructions on how to use the Address Book, see “Using the Address Book,” on
p. 4-24.
• The destinations you can specify may vary depending on the settings under <Send
Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to
own address’, e-mail addresses and I-fax addresses are not displayed in the Address
Book list.
❑ Press [Erase].
Fax
Follow this procedure to check, delete, and forward the fax documents in memory.
IMPORTANT
If you are logged out of Authorized
Send, [Forward] is not available.
6
Checking/Changing the Status of Documents in Memory
NOTE
• For instructions on how to use the Address Book, see “Using the Address Book,” on
p. 4-24.
• The destinations you can specify may vary depending on the settings under <Send
Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI
Guide.) For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to
own address’, e-mail addresses and I-fax addresses are not displayed in the Address
Book list.
❑ Press [Erase].
NOTE
Jobs with forwarding errors are stored in memory only if Store Image to Memory in
Store/Print When Forwarding is set to ‘For Error Only’. (See Chapter 4, “Setting the
Send Function,” in the System Settings Guide.)
I-Fax
Follow this procedure to check, delete, print, and forward I-fax documents with
forwarding errors.
6
1 Press [System Monitor] ➞ [RX/TX].
Checking/Changing the Status of Documents in Memory
6
Checking/Changing the Status of Documents in Memory
❑ Press [Yes].
IMPORTANT
If you are logged out of Authorized
Send, [Forward] is not available.
Fax
Follow this procedure to check, delete, print, and forward fax documents with
forwarding errors.
❑ Press [Yes].
The message <Erasing...> appears for
approximately two seconds on the touch
panel display.
The selected job is deleted.
IMPORTANT
If you are logged out of Authorized
Send, [Forward] is not available.
6
Checking/Changing the Status of Documents in Memory
NOTE
• For instructions on how to use the Address Book, see “Using the Address Book,” on
p. 4-24.
• If the transfer is successful, the document is deleted from memory.
• You cannot select a group address.
• The destinations you can specify may vary depending on the settings under <Send
Restriction Settings>. (See Chapter 4, “Customizing Settings,” in the Remote UI Guide.)
For example, if E-mail Send is set to ‘Do not allow’ or ‘Only allow sending to own address’,
e-mail addresses and I-fax addresses are not displayed in the Address Book list.
This chapter describes how to store and change the default settings of the transmission/
reception features to suit your needs.
7-1
Transmission Related Items
This section describes the transmission features that can be customized to your
preferences.
NOTE
• This setting is effective when [JPEG], [PDF], or [PDF (OCR)] is selected as the file
format.
• If you are sending documents via I-fax and fax or to a USB memory media device, this
setting is disabled.
7 • The default setting is ‘Normal’.
Customizing the Machine’s Settings
2 Press [Communications
Settings].
NOTE
• If you are sending documents via fax or to a USB memory media device, this setting is
disabled.
• The default setting is ‘3times’.
7
1 Press (Additional Functions) ➞ [Communications Settings] ➞
Customizing the Machine’s Settings
NOTE
• The default settings are:
7
7 3 Press [Store].
Customizing the Machine’s Settings
H C
D
G
E
IMPORTANT
• [Finished Stamp] is available only when the following options are attached to the
machine:
- Stamp Unit-B1
- Feeder* (DADF-AA1 for the imageRUNNER 2545/2535 or DADF-AB1 for the
imageRUNNER 2530/2525/2520)
* Standard-equipped for the imageRUNNER 2545i/2535i/2525i/2520i.
• The setting for [Adjust Background] is invalid when all of the conditions below are met.
- [100 × 100 dpi], [150 × 150 dpi], or [200 × 100 dpi] is selected as the resolution. (See
“Specifying the Color Mode and Resolution,” on p. 3-2.)
- [B&W] is selected as the color mode. (See “Specifying the Color Mode and
Resolution,” on p. 3-2.)
- [Text] is selected as the image quality. (See “Adjusting the Density and Image
Quality,” on p. 3-9.)
To activate [Adjust Background], change the settings.
7
Customizing the Machine’s Settings
3 Press [Initialize].
NOTE
7
The default settings are:
7 ● If you select [On] with the optional Super G3 Fax Board-AG1 not attached
to the machine:
Customizing the Machine’s Settings
❑ Press [Option].
● If you select [On] with the optional Super G3 Fax Board-AG1 attached to
the machine:
❑ Press [Option].
<Printing Position>
[Inside]: The Terminal ID information is printed inside the image area on
the recipient’s paper.
[Outside]: The Terminal ID information is printed outside the image area on
the recipient’s paper.
<Telephone # Mark>
[FAX]: “IFAX” or “FAX” is printed before the I-fax address or fax number.
[TEL]: “TEL” is printed before the telephone number.
Example: If you set the TX Terminal ID to ‘On’, the Terminal ID information is
printed on the recipient’s paper as follows:
7
Customizing the Machine’s Settings
NOTE
• If you are sending documents via I-fax and fax, this setting is disabled.
• If [PDF (Compact)] or [PDF (Compact+OCR)] is selected as the file format, this setting
is disabled.
• The default setting is ‘Gamma 1.8’.
7 [Gamma 1.0]: Although light output results can be obtained, the overall color
impression is pale.
Customizing the Machine’s Settings
[Gamma 1.4]: Output results that are slightly lighter than the default gamma
value can be obtained.
[Gamma 1.8]: The default setting. Dark output results can be obtained, while
the detail of the darkest portion is not solid.
[Gamma 2.2]: Dark output results can be obtained overall, although the detail
of the darkest portion may be solid.*
* The word “solid” indicates that if you adjust the exposure to a darker setting when making copies of an image,
the fine details of the image may appear as blended in with the background. As a result, the fine details may
not show in a distinct fashion.
IMPORTANT
The setting for [Sharpness] is invalid when all of the conditions below are met.
- [100 × 100 dpi], [150 × 150 dpi], or [200 × 100 dpi] is selected as the resolution. (See
“Specifying the Color Mode and Resolution,” on p. 3-2.)
- [B&W] is selected as the color mode. (See “Specifying the Color Mode and
Resolution,” on p. 3-2.)
- [Text] is selected as the image quality. (See “Adjusting the Density and Image
Quality,” on p. 3-9.)
To activate [Sharpness], change the settings.
NOTE
The default setting is ‘4’.
7
Customizing the Machine’s Settings
NOTE
• The default setting is ‘Normal’.
• If you are sending documents via I-fax and fax, this setting is disabled.
[Data Size Priority]: The data size is small, but the image quality is low.
[Normal]: The data size and image quality are in between those of [Data
Size Priority] and [Image Priority].
[Image Priority]: The data size is large, but the image quality is high.
NOTE
• This mode is available only when the optional OCR function is activated.
• The default setting is ‘On’.
• If you are sending documents via I-fax and fax, this setting is disabled.
7
Customizing the Machine’s Settings
7 [Speed Priority]: Less time is spent in sending the document, but the images are
of a low quality.
Customizing the Machine’s Settings
[Image Priority]: More time is spent in sending the document, but the images are
of a high quality.
NOTE
The default setting is ‘Initial Function’.
IMPORTANT
The following setting items are not initialized even if you initialize the TX Settings:
- Unit Name
- Retry Times
- Edit Standard Send Settings
- TX Terminal ID
NOTE
If you initialize the TX Settings, the settings stored in the favorites buttons are also
initialized.
7
Customizing the Machine’s Settings
IMPORTANT 7
• If you want to transmit using ECM, ECM reception should be set on the recipient’s
NOTE
The default setting is ‘On’.
7
4 Press [ECM TX].
Customizing the Machine’s Settings
7
4 Press (Reset) to return to the top screen.
Customizing the Machine’s Settings
NOTE
The default settings are:
- Auto Redial: ‘On’
- Redial Times: ‘2times’
- Redial Interval: ‘2min(s)’
- TX Error Redial: ‘All Pages’
[Error and 1st page]: Auto Redial takes place if a sending error occurs. The first page
of the document, the error page, and all subsequent pages are 7
resent.
NOTE
• The default setting is ‘Off’.
• This feature is not available in Singapore.
7
Customizing the Machine’s Settings
NOTE
The Check Dial Tone Before Sending mode is enabled only after you restart the
machine (the main power switch is turned OFF, then back ON again).
NOTE
• You can use the TX Rotation mode for A4 documents only.
• The TX Rotation mode is not available if you are using the Direct Sending or Manual
Sending.
• The default setting is ‘On’.
NOTE
The default setting is ‘Off’.
7 2 Press [Communications
Settings].
Customizing the Machine’s Settings
■ Switch A
The image is printed over two sheets of paper that have the same combined size
as the received document.
Received Data (Original) Output
A3 A4 A4
■ Switch B
The image is printed with blank space on paper that has the same width as the
7 received document.
Customizing the Machine’s Settings
A4 A3
■ Switch C
The image is reduced and printed on paper that differs in width from the received
document.
Received Data (Original) Output
A4R
A3
A4R
A3
NOTE
• For more information on selecting a paper source for printing received documents, see
Chapter 3, “Configuring the Machine’s Basic Settings,” in the Reference Guide.
• The default setting for all switches is ‘On’.
NOTE
The default settings are:
- Receive Reduction: ‘On’
- RX Reduction: ‘Auto’
- Reduce %: ‘90%’
- Reduce Direction: ‘Vertical Only’
IMPORTANT
• If you press [Off], the received document is not automatically reduced to fit the size of
the paper. If the size of the received document exceeds the printable area, the image
is divided into equal sections and printed onto separate sheets of paper.
• Regardless of the settings you set for <Receive Reduction>, if the area of the image
which exceeds the printable area is less than 12 mm, it will not be printed.
You can set whether the machine prints the date, day, and time received,
transaction number, and page number at the bottom of the received document.
NOTE
The default setting is ‘Off’.
NOTE
The default setting is ‘Gamma 1.8’.
7
Customizing the Machine’s Settings
IMPORTANT
• If you want to receive using ECM, ECM transmission should be set on the recipient’s
machine. This setting is ignored unless ECM is set in both machines.
• Even when ECM is set, errors can sometimes occur due to a poor telephone line
connection.
• If there is trouble with the line, it will take more time to receive the documents.
NOTE
The default setting is ‘On’.
NOTE
The default setting is ‘Off’.
7-44
Reception Related Items
Printing Communication Reports
and Lists 8
CHAPTER
This chapter describes communication reports and lists and how to print them.
8-1
Overview of Reports and Lists
This section provides a summary of reports and lists. Reports contain information
about past sending and receiving transactions. Lists contain information about the
destinations stored in the Address Book and the settings made from the Additional
Printing Communication Reports and Lists
Functions screen.
The types of reports and lists you can print are described below.
■ TX Report
The TX Report enables you to check whether the documents were sent correctly
to their intended destinations. This report can be printed automatically after the
documents are sent.
Here is a sample TX Report and a summary of some of the abbreviations used in
this report.
Item Descriptions
When the document transmission is completed successfully,
REPORT NAME a “TX Report” is printed. When a send error occurs, an
“ERROR TX REPORT” is printed.
MESSAGE A message describing the transmission result is printed.
The four digit number automatically assigned when the
TX/RX NO
document is accepted for sending is printed.
If Department ID Management is set, the Department ID is
DEPT. ID
printed.
The address of the recipient is printed.
DESTINATION
If the documents are sent to a USB memory media device,
ADDRESS “MEMORY MEDIA” is printed.
DESTINATION ID The name of the recipient is printed.
The date and time (in 24-hour notation) at which the
ST. TIME
document started to be transmitted are printed.
Item Descriptions
The four digit number automatically assigned when the
TX/RX NO
document is accepted for sending is printed.
The number of pages that were sent successfully to the 8
PGS.
destinations is printed.
If Department ID Management is set, the Department ID is
DEPT. ID
printed.
If a transmission is incomplete, the address and name of the
TX/RX INCOMPLETE destination are printed. If there is no applicable destination,
“_ _ _ _ _ ” is printed.
The address and name of the destination of a completed
TRANSACTION OK transmission are printed.
If there is no applicable destination, “_ _ _ _ _ ” is printed.
If an error occurs in the transmission, the address and name
ERROR
of the destination are printed. If there is no error, “_ _ _ _ _” is
INFORMATION printed.
Item Descriptions
If Department ID Management is set, the Department ID is
DEPT. ID printed. All Sending and receiving transactions are listed
according to Department ID.
The date and time (in 24-hour notation) at which the
ST. TIME document started to be sent or received are printed. An
asterisk (*) indicates a job that has already been printed.
The name and address of the sender or recipient are printed.
If the documents are sent to a file server (FTP or SMB), the
DESTINATION TEL/
8 path name is printed on the second line.
ID If the documents are sent to a USB memory media device,
“MEMORY MEDIA” is printed.
The four digit number automatically assigned when the
document is accepted for sending or receiving is printed.
NO.
Numbers between 0001 and 4999 are for sending, while
numbers between 5001 and 9999 are for receiving.
MODE The type and mode of transmission and reception are printed.
The number of pages that were sent or received successfully
PGS.
is printed.
“OK”, “NG”, or “- -” and the transmission/reception time are
printed.
If the documents were sent or received successfully, “OK” is
printed.
RESULT
If a transmission or reception error occurred, “NG” (No Good)
is printed, and the error code is printed on the second line.
If an e-mail or I-fax transmission to a mail server has been
confirmed as successful, “- -” is printed.
Item Descriptions
If Department ID Management is set, the Department ID is
DEPT. ID printed. All fax sending and receiving transactions are listed
according to Department ID.
The date and time (in 24-hour notation) at which the
ST. TIME document started to be sent or received are printed. An
asterisk (*) indicates a job that has already been printed.
DESTINATION TEL/
The name and address of the sender or recipient are printed.
8 ID
The four digit number automatically assigned when the
document is accepted for sending or receiving is printed.
NO.
Numbers between 0001 and 4999 are for sending, while
numbers between 5001 and 9999 are for receiving.
MODE The type and mode of transmission and reception are printed.
The number of pages that were sent or received successfully
PGS.
is printed.
“OK” or “NG” and the transmission/reception time are printed.
If the documents were sent or received successfully, “OK” is
RESULT printed.
If a transmission or reception error occurred, “NG” (No Good)
is printed, and the error code is printed on the second line.
NOTE
Reports and lists can be printed only if A3, B4, A4, or A4R (plain, recycled, or color
paper) is loaded in the paper sources whose settings in Other in Drawer Eligibility For
APS/ADS are set to ‘On’. (See Chapter 3, “Configuring the Machine’s Basic Settings,”
Printing Communication Reports and Lists
NOTE
• The results of e-mail, I-fax, file server, USB memory media device, and fax
transmissions can be printed.
• The default settings are:
- TX Report: ‘For Error Only’
- Report With TX Image: ‘On’
NOTE
• Even if <Report with TX Image> is set to ‘On’, the contents of the sent document are
not printed on the report when sending documents in the color mode.
• You cannot print a Multi TX/RX Report with an image of the sent original attached to it
even if <Report With TX Image> is set to ‘On’.
NOTE
• A list of e-mail, I-fax, file server, USB memory media device, and fax transactions is
printed.
• An Activity Report can be printed manually at any time from the System Monitor
screen. (See “Checking/Printing Communication Log,” on p. 6-9.)
Printing Communication Reports and Lists
NOTE
If Job Log Display in System Settings
8 is set to ‘Off’, [Activity Report] is not
displayed. (See Chapter 6, “Protecting
the Machine from Unauthorized
Access,” in the System Settings
Guide.)
[On]: The Activity Report is printed at the specified time. Enter all four
digits of the time (including zeros), using 24-hour notation. If you
make a mistake when entering the time, press (Clear) to clear
your entry ➞ enter another four digit number.
If the number of send and receive transactions exceeds 40
before the specified time, an Activity Report of most recent 40
transactions is printed.
[Off]: The time to print the Activity Report is not specified.
NOTE
If Job Log Display in System Settings is set to ‘On’, <Auto Print> automatically
switches to ‘Off’.
NOTE
The default setting is ‘Off’.
NOTE
• A Fax Activity Report can be printed manually at any time from the System Monitor
screen. (See “Checking/Printing Communication Log,” on p. 6-9.)
• The default settings are:
- Auto Print: ‘Off’
- Send/Receive Separate: ‘Off’
- Daily Activity Report
‘Off’
Time:
<Auto Print>:
[On]: The Fax Activity Report is automatically printed when the number
of send and receive transactions reaches 40.
[Off]: The Fax Activity Report is not automatically printed.
<Send/Receive Separate>:
[On]: The Fax Activity Report is printed at the specified time. Enter all
four digits of the time (including zeros), using 24-hour notation. If
you make a mistake when entering the time, press (Clear) to
clear your entry ➞ enter another four digit number.
If the number of send and receive transactions exceeds 40
before the specified time, a Fax Activity Report of most recent 40
transactions is printed.
[Off]: The time to print the Fax Activity Report is not specified.
Printing Communication Reports and Lists
NOTE
If Job Log Display in System Settings is set to ‘On’, <Auto Print> automatically
switches to ‘Off’.
5 Press [Yes].
The Address Book List is printed.
8
6 Press (Reset) to return to the top screen.
This chapter describes how to identify and solve problems you may face when operating the
machine.
9-1
Identifying and Isolating Problems
You may experience problems while operating the machine. Take a minute to see if
there is a simple solution to your problems before contacting your local authorized
Canon dealer.
Sending Problems
Document cannot be sent.
Remedy Check the destination in the Address Book. (See “Editing/Deleting the
Registered Information in the Address Book,” on p. 4-27.)
Troubleshooting
Remedy Make sure the recipient’s machine can receive documents. If it cannot, check to
see whether the machine is switched OFF, is out of recording paper, or has
insufficient available memory.
Remedy Check the type of telephone line that has been set. (See “Selecting the Type of
Telephone Line,” on p. 1-8.)
Cause 1 If you are sending an e-mail or I-fax, the SMTP server and DNS server settings
are incorrect.
Remedy Check that SMTP Server in E-mail/I-Fax and DNS Server in IPv4 Settings or
IPv6 Settings are set correctly. (See Chapter 3, “Setting up the Machine for Your
Network Environment,” in the System Settings Guide.)
Remedy Check that the user name and password you specified match the user accounts
(user name and password) registered to the computer (file server). (See
Chapter 5, “Setting up Computers to Use Print and Send Functions,” in the
System Settings Guide.)
Cause 3 If you are sending to a file server, the shared folder settings are incorrect.
Remedy Check the shared folder settings. (See Chapter 5, “Setting up Computers to Use
Print and Send Functions,” in the System Settings Guide.)
Memory is full.
Remedy Delete unwanted documents and documents with errors from memory to
increase the amount of available memory. (See “Checking/Changing the Status
of Documents Received in Memory,” on p. 6-14.)
Troubleshooting
Remedy Make a few copies using your machine. If streaks appear on the copies, clean
the platen glass. (See Chapter 5, “Routine Maintenance,” in the Reference
Guide.)
Remedy Change the density setting towards ‘Dark’ and the original type setting to ‘Text’,
and send the document again. (See “Adjusting the Density and Image Quality,”
on p. 3-9.)
Remedy If you are sending to a machine that takes time to switch over for fax receiving,
insert a pause after the destination’s fax number.
Remedy It is recommended that you send text only documents at a low resolution. (See
“Specifying the Color Mode and Resolution,” on p. 3-2.)
Cause 2 The ECM setting is activated when fax documents are sent.
Remedy Set ECM TX to ‘Off’. (See “Sending with Error Correction Mode (ECM
Transmission),” on p. 7-23.)
Remedy Insert a pause after the international access code or after the recipient’s fax
number, and then dial the number again. (See “Dialing an Overseas Number,”
on p. 2-53.)
Cause 2 Long Distance on the Option screen is set to ‘Domestic’ when sending a fax
overseas.
Remedy Set Long Distance to ‘Long Distance (1)’, ‘Long Distance (2)’, or ‘Long Distance
Troubleshooting
(3)’, and then dial the number again. (See “Fax Numbers,” on p. 4-15, or
“Registering the One-Touch Buttons,” on p. 4-31.)
Receiving Problems
The machine does not receive documents.
9
Cause There is insufficient memory available.
Remedy Delete unwanted documents and documents with errors from memory to
increase the amount of available memory. (See “Checking/Changing the Status
of Documents Received in Memory,” on p. 6-14.)
Remedy If the network settings are not specified, documents cannot be received.
Confirm this with your system administrator.
Remedy Make a few copies using your machine. If streaks do not appear on the copies,
the problem is in the sender’s machine. Contact the sender and ask them to
send the document again.
Troubleshooting
9
Error Messages
If the machine displays an error message, follow the instructions on the touch panel
display.
Cause 1 The machine could not search for destinations within the specified time.
Remedy Increase the time setting for Search Timeout in Register LDAP Server. (See
Chapter 3, “Setting up the Machine for Your Network Environment,” in the
Troubleshooting
Cause 2 The machine could not authenticate a user against an authentication server and
retrieve attributes about the user from the server within the specified time.
Remedy Increase the time setting for <Timeout Settings> on the Send Function
Authentication Settings page. (See Chapter 4, “Customizing Settings,” in the
9 Remote UI Guide.)
Remedy 1 Check the gateway address setting. (See Chapter 2, “Connecting the Machine
to a TCP/IP Network,” in the System Settings Guide.)
Remedy 2 Check the server address and port number for the LDAP server. (See Chapter
3, “Setting up the Machine for Your Network Environment,” in the System
Settings Guide, or Chapter 4, “Customizing Settings,” in the Remote UI Guide.)
Cannot connect to the server because timer settings for this device differ to those of the
selected server.
Cause The time setting of the LDAP server and the time setting of the machine are
more than five minutes apart.
Remedy The machine cannot connect to an LDAP server if the time setting of the server
and the time setting of the machine are more than five minutes apart with
<Login Information> set to ‘Use (security authent.)’ for the LDAP server. Check
the time settings on the server and the machine.
Cause 1 The IP address that the machine should connect to cannot be determined.
Remedy 1 Check the DNS (Domain Name System) server settings. (See Chapter 2,
“Connecting the Machine to a TCP/IP Network,” in the System Settings Guide.)
Troubleshooting
Remedy 2 Check whether the DNS server’s DNS settings are correct.
Cause 2 If <Login Information> is set to ‘Use (security authent.)’ for the LDAP server, the
machine cannot determine the host name.
Remedy Check the DNS (Domain Name System) server settings. (See Chapter 2,
“Connecting the Machine to a TCP/IP Network,” in the System Settings Guide.)
Remedy Check the IP address settings (IP address, DHCP, RARP, BOOTP). (See
Chapter 2, “Connecting the Machine to a TCP/IP Network,” in the System
Settings Guide.)
Cause 2 The machine and the network cable are not properly connected.
Remedy Check that the network cable is properly connected between the machine and
the network.
Cause 1 The user name, password, or server name for access to Authorized Send is
incorrect.
Remedy Make sure that the specified user name, password, and server name are
correct.
Cause 2 The user attribute name, administrator’s ID, or password for access to
Authorized Send is incorrect.
Remedy Check that <Attribute of User Name>, <User Name>, and <Password> on the
LDAP Authentication Server Settings page are set correctly. (See Chapter 4,
“Customizing Settings,” in the Remote UI Guide.)
No response.
Cause 1 The server was not running when you tried to send.
Cause 2 The network connection was lost when you tried to send. (Either you could not
connect to the destination or the connection was lost before the job could
Troubleshooting
complete.)
Cause 3 A TCP/IP error occurred when you tried to send an e-mail or I-fax.
Remedy Check that the network cables and connectors are properly connected.
Cause The specified server settings are incorrect, or the server is not turned ON.
Alternatively, the machine’s TCP/IP resources may be low.
Remedy Wait for a while, and try browsing again. If you still fail, try selecting another
server.
Cause You cannot browse the network due to a lack of TCP/IP resources. This may be
because documents have just been continuously sent or are being continuously
sent through FTP or Windows (SMB).
Remedy Remove “\” from the search criterion, and then search again.
Cause 2 The combination of characters used in the search criterion does not constitute
an acceptable search criterion.
• There is an unequal number of “(” and “)”.
• “*” is not placed within “( )”.
Remedy Make sure that the characters for the search criterion are combined properly,
and then search again.
Cause 3 If <Server LDAP version and character code> is set to ‘Ver.2 (JIS)’, characters
other than ASCII Code (0x20-0x7E) are being used.
Remedy Omit characters that cannot be used, and then search again.
Troubleshooting
Remedy Specify the IP address, and then turn the machine’s main power OFF and back
ON again. (See Chapter 2, “Connecting the Machine to a TCP/IP Network,” in
the System Settings Guide.)
Remedy 1 Check the settings for SSL-encrypted communications on the POP server.
Remedy 2 Disable SSL-encryption for communications with the POP server by setting
<Allow SSL (POP)> in the E-mail/I-Fax setting to ‘Off’. (See Chapter 3, “Setting
up the Machine for Your Network Environment,” in the System Settings Guide.)
Remedy 3 Disable POP before SMTP by setting <POP Authentication before Send> in the
E-mail/I-Fax setting to ‘Off’. (See Chapter 3, “Setting up the Machine for Your
Network Environment,” in the System Settings Guide.)
Remedy 1 Check the settings for SSL-encrypted communications on the POP server.
Cause 3 The machine detected a problem with the SSL server certificate and the
communication failed.
Remedy Check the SSL server certificate. For information on the certificate verification,
see Chapter 4, “Customizing Settings,” in the Remote UI Guide.
Cause An error occurred because SSL encryption could not be started due to the
incompatibility of the encryption algorithms used on the machine and on the
SMTP server.
Remedy Check the server certificates and the settings on the SSL client.
Remedy 1 Select ‘On’ for <Allow SSL (SMTP Receive)> in the E-mail/I-Fax setting. (See
Chapter 3, “Setting up the Machine for Your Network Environment,” in the
System Settings Guide.)
Remedy 2 Change the settings on the client to send data using SSL encryption.
Remedy 1 Disable data transmissions using SSL encryption by setting <Allow SSL (SMTP
Send)> in the E-mail/I-Fax setting to ‘Off’. (See Chapter 3, “Setting up the
Machine for Your Network Environment,” in the System Settings Guide.)
Remedy 2 Change the mail server settings to add a common encryption algorithm that is
available both on the machine and the mail server.
Cause 2 An error occurred when sending SSL-encrypted data because the mail server
requested a client certification. (A client certification is unsupported on the
machine.)
Remedy 1 Change the mail server settings not to request a client certificate.
Cause 3 The machine detected a problem with the SSL server certificate and the
communication failed.
Remedy Check the SSL server certificate. For information on the certificate verification,
see Chapter 4, “Customizing Settings,” in the Remote UI Guide.
The number of search results has exceeded limits. If the desired destination is not displayed,
change the search conditions and try again.
Cause The number of addresses that meet the search criteria exceeds the specified
maximum number of addresses to search.
Remedy 1 Narrow down the search criteria, and then search again.
Troubleshooting
Cause You have exceeded the maximum number of subdirectory levels allowed.
Remedy The directory level that you are trying to access cannot be specified. Specify a
different destination.
Cause 1 Although [Specify LDAP authentication user address as the sender name] is
selected, the machine cannot obtain an e-mail address attribute from an
authentication server.
Remedy 1 Deselect [Specify LDAP authentication user address as the sender name]. (See
Chapter 4, “Customizing Settings,” in the Remote UI Guide.)
Cause 2 You tried to send e-mails or I-faxes when the machine is in the User ID
Management with the e-mail address of the login user not registered.
Remedy Register the e-mail address for each user when User ID Management is
enabled. (See Chapter 3, “Specifying Department ID and User Management,” in
the Remote UI Guide.)
Error Codes
If your sending and receiving jobs are unsuccessful, check for error codes to
identify the problem. Error codes can be found in the log of the System Monitor
screen or are printed on the communication reports. (See Chapter 8, “Printing
Communication Reports and Lists.”)
# 0001
# 0003
Cause Communications that take longer than the preset time (64 minutes) caused the
error.
9 Remedy 1 Reduce the resolution or divide the document into two or more parts, and then
try sending it again. (See “Specifying the Color Mode and Resolution,” on
p. 3-2.)
Remedy 2 When receiving a document, ask the sender to either reduce the resolution at
which the document is scanned or divide the document into two or more parts
before sending it.
# 0005
Remedy Confirm that the recipient’s machine is able to communicate, and try again.
Remedy Check the type of receiving machine with the receiving party.
Remedy Load paper. (See Chapter 5, “Routine Maintenance,” in the Reference Guide.)
Cause 2 The paper drawer is not correctly inserted into the machine.
Remedy Insert the paper drawer properly. (See Chapter 5, “Routine Maintenance,” in the
Reference Guide.)
# 0012
Cause The document could not be sent because the recipient’s machine was out of
paper.
Remedy Ask the recipient to load paper into their fax machine.
# 0018
Cause 1 The recipient’s machine did not respond when your machine retried sending
documents.
Troubleshooting
Remedy Confirm that the recipient’s machine is able to communicate, and then try again.
Cause 2 The documents could not be sent because the recipient’s machine was busy.
Remedy Confirm that the recipient’s machine is able to communicate, and then try again.
Cause 3 The settings on your machine do not match the settings on the recipient’s
machine.
9
Remedy Check that the settings on your machine match those on the recipient’s
machine, and that the recipient’s machine is able to communicate. Try sending
again.
Cause 4 No pause is inserted in the fax number when sending a fax overseas.
Remedy Insert a pause after the international access code or after the recipient’s fax
number, and then dial the number again. (See “Dialing an Overseas Number,”
on p. 2-53.)
Cause 5 Long Distance on the Option screen is set to ‘Domestic’ when sending a fax
overseas.
Remedy Set Long Distance to ‘Long Distance (1)’, ‘Long Distance (2)’, or ‘Long Distance
(3)’, and then dial the number again. (See “Fax Numbers,” on p. 4-15, or
“Registering the One-Touch Buttons,” on p. 4-31.)
Cause Documents could not be forwarded to the specified destination because there is
insufficient memory available. The machine can store up to total of 71 jobs of
send and transmission report in memory.
Remedy Delete unwanted jobs from memory or wait until these jobs are complete, and
then try again.
# 0037
Remedy Delete unwanted documents and documents with errors from memory to
increase the amount of available memory. (See “Checking/Changing the Status
of Documents Received in Memory,” on p. 6-14.)
# 0059
Cause Your transmission was canceled because the number you dialed was different
from the number registered on the other party’s fax machine.
Troubleshooting
Remedy Check to see that the correct fax number is registered on the other party’s fax
machine.
# 0099
Cause A job was canceled during transmission to a USB memory media device.
9
Remedy Try sending again if necessary.
# 0401
Cause The USB memory media device is full or the maximum number of files that can
be stored in the root directory (the top level of the directory tree in the USB
memory media device) has been reached.
Remedy Delete unnecessary files in the USB memory media device or organize the files
in the root directory by moving existing files to a newly created folder.
Cause The job failed because a file with the same name already exists. Generally, if a
file with the same name exists, a number ranging from 1 to 999 is added to the
tail of the name to prevent naming conflicts. However, this error occurred
because a file with the same number added to its file name already exists.
Remedy Rename the file, and then write the data again.
# 0404
Cause The job failed because the write protect switch of the USB memory media
device was on.
Remedy Turn off the write protect switch of the USB memory media device.
# 0406
Cause 1 The job failed because the USB memory media device was pulled out during
transmission.
Remedy Check that the USB memory media device is properly inserted, and then try
Troubleshooting
sending again.
Cause 2 An error occurred while data, such as image data, was being transferred to the
USB memory media device. (The connected device may be formatted with a file
system that is not supported by the machine.)
Remedy Check the status of the USB memory media device, or make sure that the
device is formatted with a file system supported by the machine (FAT16 or
FAT32), and then try again.
9
# 0407
Cause 1 The length of the full path to the specified file (or folder) exceeded the
supported limit.
Remedy The full path must not be longer than 120 characters. Change or shorten the file
name.
Cause 2 The transmission to the USB memory media device was not properly performed
because the length of the full path including the root and file name exceeded the
limit.
Remedy 1 The full path must not be longer than 120 characters. Change or shorten the file
name.
Cause 1 The transfer of data has failed because the USB memory media device was
pulled out during the transfer.
Remedy Check that the USB memory media device is properly inserted, and then try the
transfer again.
Cause 2 An error occurred while data, such as image data, was being transferred to the
USB memory media device.
Remedy Check the status of the USB memory media device, or make sure that the
device is formatted with a file system supported by the machine (FAT16 or
FAT32), and then try again.
# 0703
Cause The memory for image data is full when sending color documents.
Remedy 1 Wait for a few moments and try again after other send jobs are complete.
Remedy 2 Delete documents stored in memory. If the machine still does not operate
normally, turn the main power OFF and then back ON.
Troubleshooting
# 0705
Cause The send operation was interrupted because the size of the image data is larger
than that specified in <Maximum TX Data Size> in E-mail/I-Fax Settings.
Remedy 1 Change the setting for <Maximum TX Data Size> in E-mail/I-Fax Settings. (See
9 Chapter 4, “Setting the Send Function,” in the System Settings Guide.)
Remedy 2 Select a lower resolution. (See “Specifying the Color Mode and Resolution,” on
p. 3-2.)
Remedy 3 If you are using I-fax, decrease the number of pages containing images that you
are sending each time, so that you do not exceed the data size limit specified in
<Maximum TX Data Size>.
Remedy 4 Set Divide into Pages to ‘On’ on the File Format screen. (See “Specifying the
File Format,” on p. 3-21.)
# 0751
# 0752
Cause 1 The SMTP server name and e-mail address are incorrect.
Remedy Check that SMTP Server and E-mail Address in E-mail/I-Fax are set correctly.
(See Chapter 3, “Setting up the Machine for Your Network Environment,” in the
System Settings Guide.)
Remedy Check that Domain Name in DNS Host Name/Domain Name Settings is set
correctly. (See Chapter 3, “Setting up the Machine for Your Network
Environment,” in the System Settings Guide.)
Troubleshooting
Remedy Check the network status.
# 0753
Cause A TCP/IP error occurred while sending an e-mail. (Socket, Select error, etc.)
Remedy Check that the network cable is properly connected between the machine and 9
your computer. If the machine still does not operate normally, turn the main
power OFF and then back ON.
# 0755
Remedy Check that TCP/IP Settings in Network Settings is set correctly. (See Chapter 2,
“Connecting the Machine to a TCP/IP Network,” in the System Settings Guide.)
Remedy Check that TCP/IP Settings in Network Settings is set correctly. (See Chapter 2,
“Connecting the Machine to a TCP/IP Network,” in the System Settings Guide.)
Remedy After the machine is turned ON, communication with a network will not start until
the time specified in Startup Time Settings in Network Settings elapses. (See
Chapter 7, “Other System Settings,” in the System Settings Guide.) Wait a few
moments, and then try sending again.
# 0801
Cause 1 A timeout error occurred while the machine was communicating with the SMTP
server to send an e-mail or send/receive an I-fax.
Remedy Check that the SMTP server is functioning normally, or check the network
status.
Cause 2 The SMTP server returned an error while trying to connect. The destination is
not correct.
Cause 3 An error occurred on the server side during transmission to a file server.
Troubleshooting
# 0802
Remedy Check that SMTP Server in E-mail/I-Fax is set correctly. (See Chapter 3,
9 “Setting up the Machine for Your Network Environment,” in the System Settings
Guide.)
Remedy Check that Primary DNS Server and Secondary DNS Server in DNS Server
Address Settings are set correctly. (See Chapter 3, “Setting up the Machine for
Your Network Environment,” in the System Settings Guide.)
Remedy Check that Domain Name in DNS Host Name/Domain Name Settings is set
correctly. (See Chapter 3, “Setting up the Machine for Your Network
Environment,” in the System Settings Guide.)
Remedy Check that the user name and password you specified match the user accounts
(user name and password) registered to the computer (file server). (See
Chapter 5, “Setting up Computers to Use Print and Send Functions,” in the
System Settings Guide.)
# 0806
Cause 1 An incorrect user name or password was specified when sending documents to
a file server.
Remedy Check that the user name and password you specified match the user accounts
(user name and password) registered to the computer (file server). (See
Chapter 5, “Setting up Computers to Use Print and Send Functions,” in the
System Settings Guide.)
Troubleshooting
# 0808
Cause 1 A timeout error occurred while the machine was communicating with the FTP
server.
# 0810
Remedy 1 Check that POP Server in E-mail/I-Fax is set correctly. (See Chapter 3, “Setting
up the Machine for Your Network Environment,” in the System Settings Guide.)
Remedy 1 Check that POP Server in E-mail/I-Fax is set correctly. (See Chapter 3, “Setting
up the Machine for Your Network Environment,” in the System Settings Guide.)
Cause 3 A timeout error occurred on the server while connecting to the POP server.
Remedy 1 Check that POP Server in E-mail/I-Fax is set correctly. (See Chapter 3, “Setting
up the Machine for Your Network Environment,” in the System Settings Guide.)
# 0813
Troubleshooting
Cause The login name or password for access to the POP server is incorrect.
Remedy Check that POP Address and POP Password in E-mail/I-Fax are set correctly.
(See Chapter 3, “Setting up the Machine for Your Network Environment,” in the
System Settings Guide.)
# 0816
9
Cause You have reached the quota for the number of pages you can scan.
Remedy Reset or increase the page quota or contact your system administrator.
# 0818
Cause You have received data that cannot be processed (the attached file cannot be
printed).
Remedy Check the settings and ask the sender to resend the data.
# 0819
Cause You have received data that cannot be processed (MIME information is
incorrect).
Remedy Check the settings and ask the sender to resend the data.
Cause You have received data that cannot be processed (BASE 64 or uuencode is
incorrect).
Remedy Check the settings and ask the sender to resend the data.
# 0821
Cause You have received data that cannot be processed (TIFF analysis error).
Remedy Check the settings and ask the sender to resend the data.
# 0827
Cause You have received data that cannot be processed (contains MIME information
that is not supported).
Remedy Check the settings and ask the sender to resend the data.
# 0828
Troubleshooting
Cause You have received HTML data.
Remedy Ask the sender to use a file format other than HTML and resend the data.
# 0829
Remedy This machine can store up to approximately 1,000 pages of data in memory, but
9
will delete any data that exceeds this limit. Ask the sender to resend the
remaining pages.
# 0839
Cause The user name or password for the SMTP Authentication is incorrect.
Cause An error occurred when sending SSL-encrypted data because the machine and
the mail server do not have a common encryption algorithm.
Remedy 1 Disable data transmissions using SSL encryption by setting <Allow SSL (SMTP
Send)> in the E-mail/I-Fax setting to ‘Off’. (See Chapter 3, “Setting up the
Machine for Your Network Environment,” in the System Settings Guide.)
Remedy 2 Change the mail server settings to add a common encryption algorithm that is
available both on the machine and the mail server.
# 0842
Cause 1 An error occurred when sending SSL-encrypted data because the mail server
requested a client certification. (A client certification is unsupported on the
machine.)
Remedy 1 Change the mail server settings not to request a client certificate.
Remedy 2 Disable data transmissions using SSL encryption by setting <Allow SSL (SMTP
Send)> in the E-mail/I-Fax setting to ‘Off’. (See Chapter 3, “Setting up the
Machine for Your Network Environment,” in the System Settings Guide.)
Troubleshooting
Cause 2 The machine detected a problem with the SSL server certificate and the
communication failed.
Remedy Check the SSL server certificate. For information on the certificate verification,
see Chapter 4, “Customizing Settings,” in the Remote UI Guide.
9 # 0844
Remedy 1 Check the settings for SSL-encrypted communications on the POP server.
Remedy 2 Disable SSL-encryption for communications with the POP server by setting
<Allow SSL (POP)> in the E-mail/I-Fax setting to ‘Off’. (See Chapter 3, “Setting
up the Machine for Your Network Environment,” in the System Settings Guide.)
Remedy 3 Disable POP before SMTP by setting <POP Authentication before Send> in the
E-mail/I-Fax setting to ‘Off’. (See Chapter 3, “Setting up the Machine for Your
Network Environment,” in the System Settings Guide.)
Troubleshooting
9
This chapter includes tables describing the Address Book Settings, Communications Settings,
and Report Settings in the Additional Functions menu, specifications, glossary, and index.
10-1
Additional Functions Settings Table
The tables below list the Address Book Settings, Communications Settings, and
Report Settings that can be selected from the Additional Functions menu. Some
functions can be used only when the appropriate optional equipment is attached.
■ Communications Settings
Applicable
Item Settings
Page
Common Settings
TX Settings
Unit Name 24 characters maximum p. 1-11
Data Compression
High Ratio, Normal, Low Ratio p. 7-2
Ratio
Retry Times 0 to 5 times; 3 times p. 7-4
Edit Standard Send
Store, Initialize p. 7-5
Settings
On
Printing Position: Inside, Outside
TX Terminal ID p. 7-9
Telephone # Mark*1: FAX, TEL
Off
Appendix
Gamma Value for Color Gamma 1.0, Gamma 1.4, Gamma 1.8, Gamma
p. 7-13
Send Jobs 2.2
Sharpness*2 7 levels; 4 p. 7-15
10 Register Favorites
Register/Edit, Erase p. 4-40
Button
The default settings are indicated in bold.
*1 Indicates items that are available only when the optional Super G3 Fax Board-AG1 is
- [100 × 100 dpi], [150 × 150 dpi], or [200 × 100 dpi] is selected as the resolution. (See
“Specifying the Color Mode and Resolution,” on p. 3-2.)
- [B&W] is selected as the color mode. (See “Specifying the Color Mode and
Resolution,” on p. 3-2.)
- [Text] is selected as the image quality. (See “Adjusting the Density and Image Quality,”
on p. 3-9.)
To activate [Sharpness], change the settings.
Appendix
Received Page Footer On, Off p. 7-38
Gamma Value for Gamma 1.0, Gamma 1.4, Gamma 1.8, Gamma
p. 7-40
YCbCr Received Jobs 2.2
Fax Settings*5
10
User Settings
Unit Telephone # 20 digits maximum p. 1-10
Tel Line Type*6 Pulse, Tone p. 1-8
TX Settings
ECM TX On, Off p. 7-23
Pause Time 1 to 15 seconds; 2 seconds p. 7-25
The default settings are indicated in bold.
*3 Indicates items that are available only when the optional OCR function is activated.
*4 Indicates items that are available for imageRUNNER 2530/2525i/2525/2520i/2520.
*5 Indicates items that are available only when the optional Super G3 Fax Board-AG1 is
■ Report Settings
Applicable
Item Settings
Page
Settings
On, For Error Only
TX Report Report With TX Image: On, Off p. 8-9
Appendix
Off
Auto Print: On, Off
Activity Report Send/Receive Separate: On, Off p. 8-12
Daily Activity Report Time: On, Off
Appendix
10
Send Function
■ Scan Features
Item Specifications
Communication Protocol FTP (TCP/IP), SMB (TCP/IP)
TIFF (B&W), PDF (B&W/Color), PDF (OCR) (B&W/
Data Format Color), JPEG (Color), PDF (Compact) (Color), PDF
(Compact+OCR) (Color)
100 × 100 dpi, 150 × 150 dpi, 200 × 100 dpi,
Resolution 200 × 200 dpi, 200 × 400 dpi, 300 × 300 dpi,
400 × 400 dpi, 600 × 600 dpi
Windows XP/Vista/7, Windows 2000 Server/Professional
(SP1 or later), Windows Server 2003/2008, Solaris
System Environment
Version 2.6 or later, Mac OS X, Red Hat Linux 7.2, Red
Hat Enterprise Linux AS/ES/WA or later
Appendix
10-6 Specifications
■ E-Mail and I-Fax Features*1
Item Specifications
Communication Protocol SMTP, POP3, I-Fax (Simple mode)
100 × 100 dpi, 150 × 150 dpi,
For Sending 200 × 100 dpi, 200 × 200 dpi,
Resolution E-Mail 200 × 400 dpi, 300 × 300 dpi,
400 × 400 dpi, 600 × 600 dpi
For Sending I-Fax 200 × 100 dpi, 200 × 200 dpi
TIFF (B&W), PDF (B&W/Color), PDF
(OCR) (B&W/Color), JPEG (Color),
E-Mail
Format PDF (Compact) (Color), PDF
(Compact+OCR) (Color)
I-Fax TIFF (MH)
E-Mail A3, B4, A4, A4R, B5, B5R, A5, A5R
Original Size A3*2, B4*2, A4, A4R, B5*2, B5R*2,
I-Fax
A5*2, A5R*2
Microsoft Exchange Server 5.5 (SP 1 or later), Sendmail
Server Software 8.93 or later, Qpopper 2.53 or later, Lotus Domino R4.6
or later
*1 Only the B&W mode is available for sending and receiving I-fax documents.
*2 Sent as A4.
Appendix
10
Specifications 10-7
Fax Function
Item Specifications
Telephone Line Used/Number
Public Switched Telephone Network, 1 line
of Lines
Standard: 8 pels*3/mm × 3.85 line/mm
Scan Line Density Fine: 8 pels*3/mm × 7.7 line/mm
(Scan, Transmission) Super Fine: 8 pels*3/mm × 15.4 line/mm
Ultra Fine: 16 pels*3/mm × 15.4 line/mm
Transmission Speed Super G3: 33.6 kbps, G3: 14.4 kbps
Compression Method MH, MR, MMR, JBIG
Transmission Type Super G3, G3
Sending Original Sizes A3, A4, A4R, B5*1, B5R*2, A5*2, A5R*1
Receiving Paper Sizes A3, B4, A4, A4R, B5, B5R, A5, A5R
ECM-MMR: Approximately 3.2 seconds
G3MR method: Approximately 13 seconds
Transmission Times
G3MH method: Approximately 13 seconds
JBIG: Approximately 2.6 seconds
Address Book: 300 destinations; one-touch buttons:
Auto Dial Function
200 destinations
Image Memory Approximately 1,000 pages
*1 Sent as B4.
*2 Sent as A4.
*3 Pels stands for picture elements (pixels).
Appendix
10
10-8 Specifications
Glossary
A
Activity Report
A record listing all documents that have been sent and received.
ADF
Automatic Document Feeder. Originals placed in the feeder are automatically fed
sheet by sheet to the platen glass for scanning.
ASCII code
ASCII (American Standard Code for Information Interchange) is a set of standardized
codes used to represent letters, numbers, punctuation marks, a few symbols, and
control characters. A seven digit (or seven bit) binary number can represent one of
128 distinct codes.
Auto Redial
When Auto Redial is set to ‘On’, the machine automatically redials the number if the
line was busy, or if there was a sending error. The machine will wait two minutes
(default) after the initial attempt before redialing. You can specify the number of times
that the machine redials, the length of the redial interval, and whether to redial after a
Appendix
transmission error.
B
bps 10
Bits per second. The measure of transmission speed used in relationship to networks
and communication lines.
C
CCITT/ITU-T
A committee that sets international standards for telecommunications. CCITT/ITU-T
was formerly known as CCITT (Consultative Committee for International Telegraph
and Telephone), but is now succeeded by ITU-T (International Telecommunications
Union-Telecommunications Sector).
Glossary 10-9
D
Delayed Send
Also called “Delayed TX.” You can set a time for a document to be sent, and you do
not have to be present when the document is sent at the specified time. You can
reserve up to 64 delayed send jobs.
Direct Sending
Use Direct Sending when the memory is full, and you still need to send a document.
Direct Sending scans and sends one page at a time without storing the document in
memory. This enables you to send a document even when the memory is full.
DNS server
Domain Name System server. A server which maintains a database that translates
the domain names of Internet servers, such as www.w3.org, into Internet Protocol
(IP) addresses, such as “18.176.0.26”. This enables clients to connect to a server
with a host name rather than a numeric IP address.
Domain
A management concept that divides large scale networks into groups for identifying
individual computers and users. The Internet is managed by classifying domains
according to geographical location or type (business, organization, educational
institution, etc.).
dpi
Dots Per Inch. A measure of screen and printer resolution that is expressed as the
number of dots that a device can print or display per linear inch.
Appendix
E
10 ECM
Error Correction Mode. Reduces system and line errors when sending or receiving
from another fax machine with ECM capability. ECM divides a page into blocks and
inspects each block for data lost through poor transmission. If part of the data is
missing in a certain block, ECM retransmits that data from the beginning of the block
until it confirms that all the data within the block has been transmitted successfully. In
this way, ECM guarantees that a good image can be received at the receiving end.
ECM is very effective where the telephone lines are in poor condition. However, ECM
slows the transmission speed, and you may turn this mode off, if it is not needed.
Error indicator
The error indicator flashes red when a paper jam occurs or the machine has run out
of toner or paper.
10-10 Glossary
F
File formats
File formats are used to save image data. This machine supports six different file
formats: TIFF, PDF, PDF (OCR), JPEG, PDF (Compact), and PDF (Compact+OCR).
File server
A personal computer or workstation to which two or more users on client personal
computers can gain access via a LAN (Local Area Network), to share and use its hard
disk drive.
Forwarding
The process of sending a received I-fax/fax document to another destination. For
example, if your machine at work receives a document, you can have the machine
forward the document to a machine at your home.
FTP
File Transfer Protocol. A client-server protocol enabling a user to transfer files on one
computer to and from another computer over a TCP/IP network. The File Transfer
Protocol also governs the client program with which the user transfers files.
I
I-fax
I-fax (Internet fax) enables you to send and receive fax documents over the network.
Scanned documents are converted to TIFF (Tagged Image File Format) and are
Appendix
transmitted as an e-mail attachment to/from any I-fax compatible facsimile.
IP address
Internet Protocol address. A network address used by IP (Internet Protocol) to specify
a computer or device on the Internet. Currently, two versions of IP are in use: IPv4
and IPv6.
Glossary 10-11
J
JBIG
Joint Bi-level Image Experts Group. An experts group file specification that defines a
standard for compressing (reducing the size of) image files without any loss in image
information. Files containing photographic images in Web pages are generally
compressed so they can be transferred across the Internet more quickly. JPEG, the
format currently used, causes some loss in image data after compression, and so
reduces image quality. JBIG compression overcomes this shortcoming.
JPEG
Joint Photographic Experts Group. An experts group file specification that defines a
standard for compressing (reducing the size of) photographic and photorealistic
image files. The image compression method used involves some loss of information,
and so reduces image quality. Files containing photographic images in Web pages
are generally compressed by using the JPEG format so they can be transferred
across the Internet more quickly.
L
LDAP
Lightweight Directory Access Protocol. A network protocol that enables you to locate
organizations, individuals, and other resources, such as files and printers on a
network, whether on the public Internet or on a corporate intranet.
When dialing or registering long distance numbers, you may need to insert a pause
within or after the telephone number. The destination and length of the pause differ
depending on the system. Contact your local authorized Canon dealer or local
telephone company if you experience difficulty in long distance dialing.
10
M
Memory Lock
Usually a document is printed as soon as it is received; but with Memory Lock, all
documents received are stored in memory until you enter a password to print them.
This enables you to attend to the documents at your own leisure, and prevents printed
documents from piling up in the output tray.
Memory Sending
Memory Sending scans documents into memory before dialing the number and
sending them. You can retrieve your original once scanning is complete, and you do
not have to wait until sending is complete.
10-12 Glossary
O
One-Touch Buttons
One-Touch buttons enable you to specify a destination and send a document, all at
the push of one key. You can store up to 200 destinations.
P
Pause
You can insert a pause within a telephone number or at the end of a telephone
number. A pause is also sometimes required to connect to an outside line, or for
overseas fax transmissions to certain countries.
Pause Time
The default settings are two seconds if a pause is inserted within the telephone
number, and 10 seconds if a pause is added to the end of the telephone number. Only
the length of pauses inside a telephone number, and not those at the end, can be
changed.
PBX
Private Branch eXchange. An in-house telephone switching system that
interconnects telephone extensions to each other, as well as to the external
telephone network. A PBX controls the flow of telephone traffic through instruments,
such as paging systems and automatic callback and dialing.
Appendix
Portable Document Format. The page description language used in Adobe Systems’
Acrobat document exchange system, which is restricted neither by device nor
resolution. PDF displays documents in a way that is independent of the original
application software, hardware, and operating system used to create those
documents. A PDF document can contain any combination of text, graphics, and 10
images.
PDF (Compact)
One of the file formats available in this machine. The text and image portions of an
original are processed separately to achieve a high level of compression without
compromising the quality of the text. The resulting file or data size is smaller than that
achieved by conventional PDF, and is therefore recommended for jobs that are to be
sent over the network.
Glossary 10-13
PDF (OCR)
A file format that performs OCR (Optical Character Recognition) processing on a
scanned document. This process extracts any recognizable text data, and adds it as a
transparent layer to create a PDF with searchable text. You can search the text using
Adobe Acrobat/Adobe Acrobat Reader, or your operating system’s search function.
Protocol
A set of rules that govern the transmission of data across a network. Examples of
protocols are FTP, DHCP, BOOTP, RARP and TCP/IP.
R
Resolution
The density of dots attained by an output device, such as a fax, scanner, or printer, in
producing an image. Expressed in terms of dots per inch (dpi). Low resolution causes
font characters and graphics to have a jagged appearance. Higher resolution means
smoother curves and angles, as well as a better match to traditional typeface designs.
Resolution values are represented by horizontal data and vertical data (e.g., 600 ×
600 dpi).
Rotary Pulse
Also called “pulse dial.” On a rotary pulse telephone, a dial is turned to send pulses to
the telephone switching system.
RX
Abbreviation for “Reception/Receiving.”
Appendix
S
Scanning Area
10 The area that is actually scanned is slightly smaller than the size of the original
document, so words or images near the edges of the document may not be scanned.
Therefore, you should allow some margin on all sides of the document that you are
sending.
Sequential Broadcast
Sequential Broadcasting enables you to send a scanned document to up to 532
destinations simultaneously. If you frequently send documents to the same
destinations, it is highly recommended that you register the numbers as a group in a
one-touch button for group dialing.
10-14 Glossary
SMB
Server Message Block. A protocol that provides file and printer sharing over a
network for Windows computers.
SMTP
Simple Mail Transfer Protocol. A TCP/IP protocol for sending messages from one
computer to another on a network.
SSL
Secure Sockets Layer. A protocol that ensures security and privacy when transmitting
private documents over the Internet.
SSL encryption
SSL uses two keys to encrypt data: a public key, which is known to “everyone,” and a
private or secret key, which is known only to the recipient of the message.
Stamp
Applies a stamp (about 3 mm in diameter) on the front side of originals after they have
been scanned, so that you can distinguish already scanned originals from others.
Super G3
Super G3 is a phrase used to describe the generation of fax machines that use ITU-T
V.34 standard 33.6 Kbps modems. Super G3 high-speed fax machines allow a
transmission time of approximately three seconds per page, which results in reduced
telephone line charges.
Appendix
Telephone Line Type
Depending on the type of telephone line that you have, set the machine to touch tone
(T) or pulse (P) dialing. 10
TIFF
Tagged Image File Format. A file format that saves images as high-density bitmaps,
and is suitable for large amounts of image data. The information field (tag) at the start
of each image data record indicates the type of data represented.
Tone
Some data services may require that you use tone dialing. If you have a pulse dial
telephone, press [Tone] to switch temporarily from pulse to tone dialing when
connecting to these data services.
Glossary 10-15
Transmission Time
A fax transmission consists of three stages: the machine sending the fax connects
with the machine receiving it, the message is then transmitted, after which the sender
and the receiver exchange signals to confirm the end of transmission. The
transmission time described in this guide is not the total time required for the entire
transmission, but only the time taken for the message to transmit.
TTI
Transmit Terminal Identification. Also called the TX Terminal ID. The TTI is the name
of a person or an organization and the facsimile number of the machine that sends a
document.
TX
Abbreviation for “Transmission/Sending.”
Appendix
10
10-16 Glossary
Index
A D
Activity Report, 8-4, 8-12, 10-9 Delayed Send, 2-43, 10-10
Address Book Destinations, registering
About the Address Book, 4-3 In the Address Book, 4-3
Editing/deleting addresses, 4-27 In the Favorites Buttons, 4-40
Printing the Address Book, 8-17 In the One-touch Buttons, 4-31
Registering addresses, 4-3 Destinations, specifying
Using, 4-24 About specifying destinations, 4-2
Address Book key, 1-6 Using Address New Tab, 2-2
Address Book List, 8-7, 8-17 Using an LDAP server, 4-54
ADF, 10-9 Using the Address Book, 4-24
ASCII code, 10-9 Using the Favorites Buttons, 4-45
Authorized Send, 2-34 Using the Job Recall, 4-51
Auto Redial, 7-26, 10-9 Using the One-touch Buttons, 4-35
Details key, 1-5
Different Size Originals, 3-15
B Direct Sending, 2-24, 10-10
DNS server, 10-10
Before using this machine Documents received in memory
Appendix
Registering the Sending Record, 1-7 Checking, 6-14
Registering the Unit Name, 1-11 Deleting, 6-14
Registering Your Machine’s Fax Number, 1-10 Forwarding, 6-14
Selecting the Type of Telephone Line, 1-8 Documents with forwarding errors
bps, 10-9 Checking, 6-20
Deleting, 6-20
10
Forwarding, 6-20
Printing, 6-20
C Domain, 10-10
Canceling dpi, 10-10
Receiving fax documents, 5-9
Sending documents, 2-57
CCITT/ITU-T, 10-9 E
ECM, 10-10
Erase key, 1-5
Error indicator, 10-10
Index 10-17
F M
Favorites Buttons Manual Sending, 2-24
About the Favorites Buttons, 4-40 Memory Lock, 10-12
Editing/deleting, 4-46 Memory Sending, 2-24, 10-12
Registering, 4-40
Using, 4-45
Favorites Buttons key, 1-6
Fax Activity Report, 8-6, 8-14
N
File Format key, 1-5 Network Add. Book key, 1-6
File formats, 10-11 New Address key, 1-6
File server, 10-11
Forwarding, 10-11
FTP, 10-11
O
One-touch Buttons, 10-13
G About the One-touch Buttons, 4-31
Editing/deleting addresses, 4-37
Gamma value, setting, 7-13, 7-40 Registering addresses, 4-31
Glossary, 10-9 Using, 4-35
One-touch Buttons key, 1-6
Original type
I Photo mode, 3-11
Text mode, 3-10
I-fax, 10-11 Text/Photo mode, 3-10
Internet Protocol (IP), 10-11
IP address, 10-11
Appendix
P
J Pause, 10-13
Pause Time, 10-13
10 JBIG, 10-12 PBX, 10-13
Job Recall, 4-51 PDF, 3-22, 10-13
JPEG, 3-22, 10-12 PDF(Compact), 3-22, 10-13
PDF(Compact+OCR), 3-22
PDF(OCR), 3-22, 10-14
L Protocol, 10-14
LDAP, 10-12
Long distance dialing, 10-12
10-18 Index
R Send Settings key, 1-5
Sending documents
Recall key, 1-5 Advanced sending methods, 2-34
Receiving documents Basic sending methods, 2-2
Advanced receiving methods, 5-6 Checking/changing the status of documents
Available paper sizes, 5-8 with forwarding errors, 6-20
Basic receiving methods, 5-2 Checking/deleting documents being sent or
Checking/changing the status of documents waiting to be sent, 2-57, 6-2
received in memory, 6-14 Checking/printing communication log, 6-9
Checking/deleting fax documents being Sending methods
received or waiting to be printed, 5-9, 6-7 E-mail, 2-2
Checking/printing communication log, 6-9 Fax, 2-24
Report Settings File server, 2-11
Activity Report, 8-12 I-fax, 2-7
Fax Activity Report, 8-14 USB memory media device, 2-20
RX Report, 8-13 Sequential Broadcast, 2-47, 10-14
TX Report, 8-9 Sharpness, 7-15
Resolution, 3-2, 10-14 SMB, 10-15
Retry Times, 7-4 SMTP, 10-15
Rotary pulse, 10-14 Specifications, 10-6
RX, 10-14 SSL, 1-3, 10-15
RX Report, 8-5, 8-13 SSL encryption, 10-15
Stamp, 3-24, 10-15
Standard Send Settings, 7-5
Super G3, 10-15
S System Monitor key, 1-6
Scan settings
Appendix
Color mode, 3-2
Density, 3-9 T
Density of background color, 3-18
Different size originals, 3-15 Telephone line type, 10-15
Document size, 3-6 TIFF, 3-22, 10-15 10
File format, 3-21 Tone, 10-15
Image quality, 3-9 top screen (Send), 1-3
Resolution, 3-2 Transmission time, 10-16
Stamp, 3-24 Troubleshooting
Two-sided originals, 3-13 Error codes, 9-12
Scan Settings key, 1-5 Error messages, 9-6
Scanning area, 10-14 Receiving problems, 9-4
Send settings Sending problems, 9-2
Document Name, 2-5, 2-10, 2-18, 2-23 TTI, 1-7, 10-16
E-mail Priority, 2-6 TX, 10-16
Message, 2-6, 2-10, 2-19 TX Report, 8-2, 8-9
Reply-to, 2-6, 2-10 TX Terminal ID, printing, 7-9
Subject, 2-5, 2-10
Index 10-19
U
User’s Data List, 8-8
Appendix
10
10-20 Index
CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON U.S.A., INC.
One Canon Park, Melville, NY 11747, U.S.A.
CANON CANADA INC.
6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada
CANON EUROPA N.V.
Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands
(See http://www.canon-europe.com/ for details on your regional dealer)
CANON LATIN AMERICA, INC.
One Canon Park, Melville, NY 11747, U.S.A.
CANON AUSTRALIA PTY LTD
1 Thomas Holt Drive, North Ryde, Sydney NSW 2113, Australia
CANON CHINA CO. LTD.
15F Jinbao Building No.89, Jinbao Street, Dongcheng District, Beijing 100005, PRC
CANON SINGAPORE PTE LTD
1 HarbourFront Avenue, #04-01 Keppel Bay Tower, Singapore 098632
CANON HONGKONG CO., LTD.
19/F., The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong