ASQR01 Rev 11 FINAL 08 - 31 - 2018
ASQR01 Rev 11 FINAL 08 - 31 - 2018
ASQR01 Rev 11 FINAL 08 - 31 - 2018
Number: ASQR-01
Revision: 11
Effective Date: 08/31/2018
Page 1 of 17
WARNING
This document is the property of United Technologies Corporation (UTC). You may not possess, use, copy or disclose this document or any
information in it, for any purpose, including without limitation to design, manufacture, or repair parts, or obtain FAA or other government approval
to do so, without UTC’s express written permission. Neither receipt nor possession of this document alone, from any source, constitutes such
permission. Possession, use, copying or disclosure by anyone without UTC’s express written permission is not authorized and may result in
criminal and/or civil liability.
INTRODUCTION
This document defines supplier quality requirements as agreed upon by the following business
entities herein referred to as “Member”.
This document has been developed based upon the requirements of the International
Aerospace Quality Group (IAQG) AS/EN/JISQ 9100 - Quality Management Systems -
Requirements for Aviation, Space and Defense Organizations. This document identifies unique
requirements for UTC Member companies.
When a supplier provides product or service to more than one Member, the requirements
contained herein are to be uniquely applied for each individual Member.
Note: For guidelines on implementing supply chain best practices, reference IAQG Supply
Chain Management Handbook (SCMH).
TABLE OF CONTENTS
1. SCOPE 3
2. NORMATIVE REFERENCES 3
3. TERMS AND DEFINITIONS 4
3.1 DELEGATED PRODUCT RELEASE VERIFICATION (DPRV) PROGRAM 4
3.2 DESIGNATED QUALITY REPRESENTATIVE (DQR) PROGRAM 4
3.3 OPERATOR CERTIFICATION 5
3.4 UTC QUALIFIED DISTRIBUTOR LIST (QDL) 5
3.5 SUPPLIER TYPES 5
4. QUALITY MANAGEMENT SYSTEM (QMS) 6
4.1 GENERAL REQUIREMENTS 6
4.2 COMMUNICATION WITH THE UTC MEMBER 6
4.3 COMPLIANCE AND REQUIREMENTS FLOW DOWN 9
4.4 DOCUMENTED INFORMATION (MAINTAINED AND RETAINED) 9
4.5 CONTROL OF NON-CONFORMING PRODUCT 10
5. PRODUCTION PLANNING AND CONTROL 11
5.1 MANAGEMENT OF SUPPLY CHAIN 11
5.2 PRODUCTION PROCESS VALIDATION 11
5.3 MONITORING AND MEASUREMENT OF EQUIPMENT 12
5.4 MONITORING AND MEASUREMENT OF PRODUCT 12
5.5 DQR/DPRV PROGRAMS 13
5.6 SPECIAL PROCESSES 13
APPENDIX 1 - APPLICABILITY 15
Figure A1: Supplier Type Identification 16
Table A1: ASQR-01 Applicability Table 17
REVISION SUMMARY
This document has been significantly revised and restructured to be independent of the
AS9100 numbering scheme.
1. SCOPE
The requirements of this document apply to all suppliers that furnish product, material,
processes, or product related services to any Member as a contractual requirement
regardless of Supplier’s industry, regulatory accreditation, or certification status, and each
Supplier shall be responsible for ensuring that all members of its supply chain comply with
the requirements set forth herein.
2. NORMATIVE REFERENCES
2.1 It is the responsibility of Supplier to obtain the latest revisions of all documents specified by
this ASQR. These documents include, but may not be limited to, the following:
Document Title
Measurement Systems Analysis Requirements for the
AS13003
Aero Engine Supply Chain
*Developed under the auspices of the IAQG and listed here as SAE International “AS” publications.
Equivalent versions may be published by other standards bodies (e.g., European Committee for
Standardization (CEN), Japanese Standards Association/Society of Japanese Aerospace
companies (JSA/SJAC).
A process whereby a supplier is delegated the authority to act on behalf of the delegating
organization to verify and release products/services (reference AS9117).
3.2 Designated Quality Representative (DQR) Program
A method whereby an Operator, with the required training, has the capability to determine
the acceptability or non-acceptability of parts they produce and/or inspect.
3.4 UTC Qualified Distributor List (QDL)
The list of Distributors that are qualified by UTC to provide metals, electronics, and
hardware.
Note: Electronics include electrical, electronic, and electro-mechanical components (e.g.,
connectors, wire, electronic components, terminals, lugs, pc boards, semiconductors).
Hardware includes fasteners (e.g., nuts, bolts, rivets, washers, pins, screws, clamps,
springs, seals, O-rings, ferrules, fittings). Metals include metallic raw materials (e.g., bar,
sheet, plate, tube, wire, forging, casting, billet, ingot).
3.5 Supplier Types
4.1.1 Supplier receiving a purchase order from Member shall be certified by an IAQG accredited
Certification Body (CB) to AS/EN/JISQ 9100.
4.1.2 All Distributors in the supply chain shall be certified by an industry accredited body to
AS/EN/JISQ 9100, AS/EN/JISQ 9120, ISO 9001, or IATF16949:2016.
4.1.3 All Distributors of metals, electronics, and hardware in the supply chain shall be on the UTC
QDL. (See definition for UTC QDL, paragraph 3.4)
4.1.3.1 Supplier shall use ASQR-01 Form 9 to request and obtain approval prior to the
use of any Distributor not on the UTC QDL when procuring metals, electronics,
and hardware from a Distributor.
4.2.1.1 Supplier shall only accept agreements and instructions in writing (e.g., purchase
4.2.1.2 For communication with the Member, Supplier shall have the capability to
communicate in English including the following documents unless otherwise
approved by the Member:
Quality manual
First level Quality procedures
Process documentation requiring Member approval
All formal communication (e.g., ASQR, UTCQR, and Member-specific Forms,
FAI, PPAP documents)
4.2.2.1 Supplier shall adhere to Member form submission instructions (e.g., web-based,
email) for each form listed in Table 2.
4.2.2.2 Supplier shall notify Member in writing, prior to implementation of any change that
may affect quality and/or product fit, form, or function using ASQR-01 Form 2, as
required by member. (e.g., a change in; design characteristic, manufacturing or
assembly process, inspection method, tooling, materials, numerical control
program or translation to another media)
4.2.2.3 Supplier shall submit ASQR-01 Form 3 for all formal communications and
requests with respect to UTC and Member-specific quality requirements unless
otherwise listed in Table 2. ASQR-01 Form 3 is used for items such as:
Clarification, interpretation, or identified error with a drawing, specification, or
requirement
A request for an approval to use an alternate method to comply with a UTC
and/or Member quality system requirement (use of an alternate method is not
permitted without prior Member approval)
Note: ASQR-01 Form 3 is used for communication only. It is not used for
disposition of product non-conformances.
4.2.1.1
4.2.2.1
5.1.3
ASQR-01 Form 3 Supplier Request for Information
5.2.2.5
5.4.5.3
5.4.6
4.2.3 Supplier shall notify the Member via ASQR-01 Form 4 prior to any planned work transfers
(e.g., from one supplier facility to another, from the supplier to a member of its supply chain,
from one member of its supply chain to another). Prior approval shall be obtained when
required by Member.
Note: For guidelines on implementing a process for work transfer, reference the IAQG
SCMH.
4.2.4 Supplier shall permit Member access to all data in OASIS and Nadcap databases (e.g.,
registration documentation, certification, audit reports and findings, corrective actions).
Note: Member may input significant/frequent escape data, major audit findings and
delinquent responses into the OASIS database feedback process.
4.2.5 Supplier shall notify Member using ASQR-01 Form 3 of any changes in its certification,
registration, or accreditation within 48 hours of receiving notification of the change.
4.2.6 Each Member, its representatives, its customers and its customer’s governmental agencies
and regulatory agencies shall have the right of entry into a supplier’s facility or that of their
subcontractors, suppliers and/or business partners. Access will be provided to quality
system documentation, quality records as well as the ability to conduct audits, verify product
and processes.
4.3.1 Supplier shall comply with the latest revisions of ASQR, UTCQR, Member-specific quality
system requirements, and other documents referenced herein. Supplier shall establish
compliance within 60 days of the document effective date unless otherwise specified in the
Member publication notification.
Note: The recommended method to perform a gap analysis of the requirements of this
document is with ASQR-01 Form 1 and ASQR-01 Form 5.
4.3.3 Supplier of Flight Safety Parts shall comply with the requirements of ASQR-09.1.
Note: Some Member-specific designations for Flight Safety Parts (FSP) include Flight
Critical Parts, UTAS Flight Safety Part, UTAS Safety Part, P&W Prime Reliable Part, P&WC
Critical Part, P&WC Critical Rotating Part, P&WC Engine Structural Integrity Program
(ENSIP) Critical Part.
4.3.4 Supplier shall reduce process risk and variation through the use of Process Failure Mode
and Effects Analysis (PFMEA), control plans, and process control methods as defined in
UTCQR-09.1.
4.3.5 Supplier shall comply with the requirements of AS/EN/JISQ 9146 for FOD Prevention
Programs and include cleanliness of manufacturing processes and residual magnetism as
additional program elements.
Note: Where a process could potentially induce residual magnetism, control of residual
magnetism in product and associated tooling should be maintained within +/- 3 Gauss.
Ferrous material should be inspected after all manufacturing operations have been completed
and on all parts in the lot.
4.4.1 Changes to documented information (e.g., work instructions, travelers, routers, test reports,
shipping documents) shall be recorded, dated, and traceable to a qualified person making
the change (e.g., name, signature, stamp, electronic signature) with a permanent marking
method and the original information being legible and retrievable after the change.
4.4.2 Retention periods for retained documented information, needed to provide evidence of
conformance, by part types are specified in Tables 3 and 4:
4.5.1 Supplier shall have a root cause and corrective action process consistent with the 8D
methodology in AS13000.
4.5.2 Supplier shall inform Member using ASQR-01 Form 6 within 24 hours of discovery of
suspect non-conforming product having been shipped regardless of destination.
4.5.3 All product rework shall have documented work instructions. Supplier shall request and
obtain approval for rework of product subject to frozen process control.
Note: Non-conforming product not subject to frozen process control, that can be reworked to
meet all product requirements within the existing manufacturing process does not require
Member notification or request for approval/disposition.
4.5.4 Upon implementation of corrective action, to ensure effectiveness, Supplier shall have a
documented process in place to ensure that 100% over-inspection (i.e., additional
independent measurement of the affected characteristic(s)) is performed of the deviated
characteristics for a minimum of the next three consecutive manufactured lots (quantities of
parts produced under conditions that are considered uniform) unless otherwise specified by
the Member.
4.5.5 Member may assign Key Characteristic requirements as specified in UTCQR 09.1 for
significant escapes, repeated escapes, or recurrent concession requests.
5.1.1 Supplier shall ensure that members of its supply chain are compliant to the applicable
requirements of AS/EN/JISQ 9100 and ASQR-01 (refer to Appendix 1 – Applicability).
5.1.2 To prevent and mitigate the use of counterfeit parts, supplier and all members of their
supply chain, including Distributors, shall comply with the requirements of AS5553 for
electronic components and AS6174 for non-electronic product.
5.1.3 The use of material and hardware with broken traceability or sourced from a non-authorized
supplier is prohibited unless approved by Member. Supplier shall request and obtain
approval using ASQR-01 Form 3 prior to shipment.
5.2.1 Supplier shall only ship product which is identified with Member acceptance symbols to
Member or Member-approved destinations.
5.2.2.1 An FAI shall be documented for all Member product and performed in accordance
with AS9102.
5.2.2.2 A replication of product part marking (e.g., photograph or sample) that represents
production marking shall be included within the FAI Report.
Note: To ensure correct part marking, approval can be obtained from Member
prior to FAI submission.
5.2.2.3 For an assembly level FAI, all lower level and detail FAIs shall be included in the
FAI Report.
5.2.3 Supplier shall implement the UTC Production Part Approval Process per the requirements
contained in ASQR-09.2 when invoked by drawing related documents, purchase order, or
any other contractual requirement.
5.2.4 When specified by the Member, Supplier shall use the Member online system to capture
production process verification data (e.g., PPAP, FAI) and audit data.
5.3.1 Supplier management systems for the control of monitoring and measuring equipment shall
meet one of the following requirements: ISO 10012, ISO 17025, or ANSI/NCSL Z540.3. If
using ANSI/NCSL Z540.3, Supplier shall implement the requirements using the Handbook
for the Interpretation of ANSI/NCSL Z540.3.
5.3.2 Supplier shall document an impact review whenever monitoring and measuring equipment is
identified with a Significant-Out-Of-Tolerance condition (an out of tolerance condition
exceeding 25% of the product tolerance or when measured error of the monitoring and
measuring equipment is greater than two times the calibration tolerance when product
tolerance is not known) and notify the Member by submitting ASQR-01 Form 6 within 24
hours of discovery if impacted product has been shipped.
5.4.1 Supplier shall select monitoring and measuring equipment with a minimum accuracy ratio of
4 to 1 (product tolerance to equipment tolerance) unless otherwise specified.
5.4.2 Supplier shall perform MSA on all measurement systems used to measure KCs as defined in
UTCQR-09.1.
5.4.3 When performing MSA, supplier shall comply with the requirements of AS13003 Table 2 with
the following exception:
The acceptable precision to tolerance ratio (Gage R&R) is ≤ 20%
Note 1: Appropriate action should be taken to improve the measurement process when the
requirements of AS13003 Table 2 have not been achieved.
Note 2: Refer to ASQR-20.1 for determination of critical, major, and minor features
(characteristics).
5.4.4 Supplier shall have a process for on-going verification of visual acuity and color vision for
individuals performing product inspection.
5.4.5.2 Product acceptance inspection shall be 100% for all characteristics until the
inspection requirements of ASQR-20.1 have been achieved.
5.4.5.3 Supplier shall request and obtain approval of alternate inspection frequency plans
(e.g., AS13002), from Member using ASQR-01 Form 3.
5.4.6 Supplier shall request and obtain approval for the use of an Operator Certification program
or special manufacturing methodologies (e.g., manufacturing controlling features, die/mold
control and method of manufacturing), from Member using ASQR-01 Form 3.
5.5.1.1 Supplier shall comply with AS9117 in defining its minimum system and personnel
requirements for Member DQR/DPRV programs.
5.5.1.2 Supplier shall request and obtain approval for acceptance in Member DQR
Programs using ASQR-01 Form 8 once every three years.
5.5.1.3 Supplier shall request and obtain approval from the Member for DQR candidates
using ASQR-01 Form 7.
5.5.1.4 Supplier shall comply with AS13001 for DQR training requirements.
5.5.2 When Supplier has its own DPRV program (i.e., Supplier is the delegating organization),
Supplier shall comply with the requirements of AS9117 and AS13001.
5.6.1 QMS certification: Special Process Suppliers shall be certified to AS/EN/JISQ 9100 or
Nadcap AC7004.
5.6.2 Special Process certification: All Special Process Suppliers in the supply chain shall be
Nadcap accredited for the following special processes:
Chemical Processing
Coatings
Heat Treating
Materials Testing Laboratories
Nonconventional Machining and Surface Enhancement
Nondestructive Testing
Welding
Note: Special process categories are defined by Performance Review Institute (PRI).
Nadcap or International Laboratory Accreditation Cooperation (ILAC) requirements may be
further defined by the Member.
5.6.3 Design Responsible Supplier shall have a comprehensive special process management
program in place for the special processes listed in paragraph 5.6.2.
5.6.3.1 The program shall include maintaining a list of qualified Special Process Suppliers
along with their Nadcap approval status.
5.6.3.2 If Special Process Suppliers do not hold Nadcap certification, Design Responsible
Supplier shall maintain appropriate oversight of internal and supplier processes
including, but not limited to, onsite special process audits, periodic testing of
product, and other means to validate product integrity.
5.6.4 Accreditation by either Nadcap or by signatories to the ILAC is required for materials testing
laboratories.
APPENDIX 1 - APPLICABILITY
Table A1 defines which paragraphs of this document apply to a Supplier based on the specific types
of products or services provided by Supplier to Member.
Supplier shall determine which paragraphs of this requirement apply to each Supplier Type by
using:
1. Figure A1 to determine their Supplier Type based upon the types of products
delivered to and/or services performed for Member; then
2. Table A1 to complete the appropriate compliance review (see paragraph 4.3.1). In
the event that Supplier provides products or services described by two or more
Supplier Types, the requirements for each Supplier Type shall apply to those
products.
Supplier shall use the same approach to identify flow down contractual requirements that shall be
included on Supplier purchase orders to its supply chain when procuring components, raw materials,
or services related to products delivered to and/or services performed for Member (see paragraph
5.1.1).
Supplier shall use the following flowchart to identify which of the Supplier Types defined in
paragraph 3.5 applies to its organization. The same flowchart shall be used by its suppliers where
ASQR-01 is a required contractual flow down.
No
Do you manufacture or assemble at least one finished part produced
against Member proprietary drawings, etc.?
Note: This includes suppliers that purchase parts from third parties Yes Type 1
manufactured against Member proprietary drawings and don’t add
any additional value themselves
No
Do you only manufacture or assemble finished part(s) produced Yes Type 2
against drawings, etc. proprietary to your company?
No
Do you only manufacture or assemble finished part(s) or supply
industry standard raw materials produced against an established Yes Type 6
industry or national authority-published specification (e.g., AMS
material specifications)?
No
Do you provide raw material, industry standard, and/or COTS parts
that are procured from other sources and not transformed, Yes Type 3
assembled, or otherwise modified by your company?
No
No
Contact
Do you provide other services not listed above or in addition to the Yes your
above?
Member
Service Provider
Type 6: Industry
Special Process
Distributor (any
Type 2: Design
Standard Raw
Standard Part
or Laboratory
Type 1: BTP -
product type)
Manufacturer
Manufacturer
UTC Member
Responsible
Design Part
Calibration
or Industry
Supplier
Supplier
Material
Type 3:
Type 4:
Type 5:
ASQR-01
Section
4.1.1 X X
4.1.2 X X X
4.1.3 X X
4.2.1 X X X X X X
4.2.2.1 X X X X X X
4.2.2.2 X X
4.2.2.3 X X X X X X
4.2.3-4.2.4 X X X X X
4.2.5-4.2.6 X X X X X X
4.3.1 X X X X X X
4.3.2 X X X X
4.3.3 X X X
4.3.4 X X X X
4.3.5 X X X X X X
4.4.1 X X X X X
4.4.2 X X X X X X
4.5.1-4.5.4 X X X X X X
4.5.5 X X X X
5.1.1 X X X X X
5.1.2 X X X X X X
5.1.3 X X X X
5.2.1 X X X X X X
5.2.2 X X X
5.2.3 X X X X
5.2.4 X X X X X X
5.3 X X X X X X
5.4.1-5.4.4 X X X X X X
5.4.5-5.4.6 X X X X
5.5.1 X X X X X
5.5.2 X X X
5.6.1-5.6.2 X
5.6.3 X
5.6.4 X X X X X