SETEC INSTITUTE

2020 - 2021

BACHELOR DEGREE

INTERNSHIP REPORT
MY PROFILE

Name : Voeurn Sothavith

Class : SQ15

Date of Birth : 03 April 1999 Sex: Male

Address : Kaoh Reah Leu Village, Kaoh Reah Commune,

Lvea Aem District, Kandal Province

Contact No. : 086 736 336

E-mail Address : vsothavith@gmail.com

Student Position : English Teacher

In Company

In case of emergency, please contact:

(Preferably family member(s) or relative(s) residing in Phnom Penh)

1. Name : Leng Savoeurn

Relationship : Father

Contact No. : 096 250 5506

2. Name : Sophen Sopha

Relationship : Uncle

Contact No. : 093 331 616

COMPANY INFORMATION

Company Name : Boeng Krum Secondary School

Company Address : Boeng Krum Kraom Village, Boeng Krum Commune,

Lvea Aem District, Kandal Province

Company Contact No. : 096 962 3596

Supervisor’s Name : You Vuthy

Supervisor’s Position : School Principal

Supervisor’s E-mail : 08060302711@moeys.gov.kh

 Preface
To prove the knowledge and capacity that we have been learning for four years, the
institute wants me to know how strengths and weaknesses I am, so this is why internship come
to the picture, which is the reason that everybody must complete it before graduating their
bachelor degree. After my internship at Boeng Krum Secondary School, a school that located
in Boeng Krum Kraom Village, Boeng Krum Commune, Lvea Aem District in Kandal Province I
am joyful to be one of the employees that working here. I have interned for 16 weeks as an ICT
and English Teacher. During my internship, I had faced a lot of problems, challenges during
my intern time. I learnt a lot from my institution – how to work as a team, how to solve the
problem when it occurs. This was a really good experience I have ever had because of this
internship I am not only able to be immersed in the institution culture, the way their work, but
I am able to make a real tangible impact in my institution. The lessons that I had learnt, the
obstacles that I had achieved from my internship would help me in my future career. In the
following section, I am going to describe about all of my experiences and what I have been
through during the rest of my internship.

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Contents

Introduction................................................................................................................................................................. 1
Experiences.................................................................................................................................................................. 2
Difficulties, Challenges and Solutions................................................................................................................ 4
Knowledge acquired and future utilization.................................................................................................... 6
If I were a supervisor or manager I would...................................................................................................... 6
Conclusion.................................................................................................................................................................... 7
Introduction

As a fourth-year university students, it is a golden time to explore new experiences, new skills
for our lives. In order to get those skills or experiences we have to do some jobs or work as an
intern at a specific company or an institution. My name is Voeurn Sothavith. Currently, I am
working as an English teacher and Office staff at Boeng Krum Secondary School. Before I
describe about my tasks, I would like to introduce about my workplace first. Boeng Krum
Secondary School is one of the secondary schools located in Boeng Krum Kraom Village,
Boeng Krum Commune, Lvea Aem District, Kandal Province. It has only one study building
which contains seven rooms. The six rooms are for classes and another one is for bureau. There
are 12 staffs included school principal and 202 students.

After starting new academic year (2021 – 2022) I teach English for two classes – grade 7A and
grade 7B and rest of the time I work as a secretary helping school director doing some office
stuffs. Before I teach students, I always prepare lesson plans, teaching materials like flash
cards, some pictures or photos to get students happy to learn. Sometimes I got a phone call
from the director for completing online task. After completed all the tasks I send it back and
print hard copy for the storing documents.

During my internship I have a lot of experiences both good and terrible. I have faced much
difficulties, meet new working environment, new colleagues. Sometimes I stuck with problems
for many hours before finding the solution. In the next section, I am going to tell many stories
behind the scenes of my work-life — my experiences, challenges, problems, and how I can
solve those problems that I have faced during these four months of Internship.

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Experiences

In my period of my internship that has the duration 16 weeks, I got a lot of experiences in my
workplace by this opportunity. Due to this program makes me know how the real world is if
compare to the study in the class that only do it for getting scores. As a Teacher of English and
secretary at my workplace, my position plays a very important role to teach students and
complete task that provide by the school principal. I have trying to discover the hard of
working to gain more knowledge to do my job better day-to-day. But knowing about the
techniques, accustom to new environment and the way to work for school correctly and
properly is not easy for me as an intern. This job is my first job in my working in life. While I
was studying at school for nearly 4 years, I absorbed the lessons or theories that lecturers
provided. However, when it came to practice during my intern time it was different compare to
study in class. I held responsible for some stuffs that director provided. If I missed doing those
of them some problems occurred in the institution. To complete my daily role responsibilities, I
had used the knowledge that I have learned from school to apply in real situations and could
help me a lot on these. When I talk about my experience during my internship, I have
completed so many things and have learned a lot from my experience. Here are some
experiences that I have done during my internship.

Due to my intern time started a month before new academic year (2021 – 2022), the first
month of it was full of many things to do. In week1 I had installed OS to an old laptop and
configure HP printer for daily use. Before installing OS, I also considered to choose between
closed-source operating system like Windows OS and opened-source operating system like
Ubuntu or Linux Mint. At first, I wanted to install an opened-source operating system to that
laptop because I thought it is free and the school don’t need to pay anything for using it and it is
also the best for low hardware specification like the one I was going to set up. However, when I
asked to an old staff and he asked me information about the OS I was going to install, he
recommended me to install closed-source — Windows OS because some applications only exist
in Windows OS not in any other OS like Ubuntu or Linux Mint. Even though I have installed
Windows OS many times since I was in first year at school, I had still faced the problem while
installing. That problem was not new at all for me because I had learnt from the teacher
already. The thing is that when I studied at school, I have never taken that problem into
practice with the real computer, I only practiced it with the virtual machine – VMware
Workstation Pro. The second point of the first month experience was recording student
academic year record book (2020 – 2021). This record

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book requires many calculations before getting the desired result and make a good relationship
with the old staffs in order to achieve it. More than this I had filter the age of the students in
each class so as to make a report to village chief. Combining age of students from each class
into one is not easy for me because in the past when I had faced some problem like this, I just
counted it and wrote it down into paper and calculated in by hand but the problem is when the
data is changed, I need to recalculate to make a report.

In the second month of my internship, the first week I accepted student registration forms,
sorted those form by students’ name before inserting into the spreadsheet that I have created
in the previous week to make my work faster and accuracy. Forming this kind of program was
not easy thing for me, I need to ask the director the results of report may need to use in the
future and I needed to research and learn some new formular functions in order to create it
successfully. After collecting data and some requirements, in the following week I started
inserting data into that system. In week3 of the second month, I created two reports, the first
one was a report of students who got Mebendazole tablet – a medicine for treating worms.
Another one was a report of students who got COVID-19 vaccine before starting new academic
year (2021 – 2022). After creating those reports, next week I created reports of student
statistics, class statistics, staff statistics and assignment tasks that the director provided. These
reports are kind of importance one because it was sent to Bureau of Education Youth and Sport
of Lvea Aem district. I needed to make sure that information that I had entered was absolutely
correct before sending. In the last week of the second month of my intern time, I inserted
information about school into emiskh.com – MOEYS System. In order to enter the data into it I
need to know the detail information about all staves, all classes, student scores, and other
information related to school in overall like where the school located, what the area of school
and much more. This task was also important because it did not send to the Bureau of
Education Youth and Sport of Lvea Aem district like in the previous week but it directly sent to
MOEYS Cambodia.

In the third month of my internship, it was time to teach student but actually I had taught since
the day after school opening ceremony on 11th January 2022. From this week on, I did not make
any report, I just only taught. From one week to one week until the rest of my intern time, I
wrote lesson plans and created some teaching materials to teach students in order to make
them easy to get the lessons. The lesson plans are Unit2 – School around the world, Unit3 –
Why are you so naughty, Unit4 – I study English, Unit5 – Study habits, Unit6 – Talking
with teachers, Unit7 – Getting ready for school and Unit8 – Going to school. These Units
consist of sub three lessons, Lesson A, Lesson B and Lesson C.

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Before starting every lesson, I always checked the classroom environment, which group of
students in charge of cleaning the class and their attendance. During first step of opening in the
lesson plan that I have mentioned above, there were few students who did not obey the school
rules. Some students did not put their shirt into their trousers or their skirt, some did not stand
up when I came into the class and some students who in charge of cleaning the class did not do
their job. In warmer – Review Time, I had got some experiences from the way students
respond. Some students did not take everything that they had learnt to review it at home and
some were slightly remembered so they responded base on what they remembered. When it
came to the Introducing to new lesson time, this normally is to teach student some new
words or new key words that they need or to use it later. However, the way that transfer the
knowledge to student by writing the words on the white board and lets the student copy into
their notebook is not good at all through the experience about these three months because
when the next day or when the day after the week that they learnt, they nearly forgot an
important point of the lesson or what they learnt when review time. I will explain this and
provide the solution for this one in the up-coming section.

Difficulties, Challenges and Solutions

About 4 months, I faced many difficulties while I was working in my workplace. There were
many difficulties on my job. It was my first time on working so I have many things to face like
to meet a lot of new people so need to build a relationship, most of tasks are new, control the
students. One of the main difficulties is that the distance from my home to the workplace, it is
20km. I ride motorbike about 30 minutes to reach there.

Talking about teaching at school, I met some difficulties the students didn’t pay attention to the
teacher, they were talking while the I was explaining. To solve this problem, I set the rules –
strict rules to make them nervous like reduce their score, or writing repeated sentences again
and again. Another problem was some students did not cooperate with me while I was teaching
and some students didn’t do homework, or replied when I asked for answering the questions in
warming time. To address this problem, I made them happy to learn first. As we know, learning
new thing is not easy especially learning foreign language like English for instance. When
student don’t want to learn even if the teacher has lot of things transfer to them if they are not
interested in learning, they do not want to get it, we can not provide those magical things to
them. I made them happy by playing some game like hangman or guessing word. In order to
play it, students

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need to remember the words. By playing those games the problems that I had mentioned
above was solved automatically.

Talking about working in office, I met some difficulties. The most difficult was doing SEC table.
It was my first time that I did it. This task contains many reports combining together to achieve
it. Those reports are student statistics, class statistics, staff statistics and assignment tasks –
how many roles teacher take, how many class level he or she teach and what degree they got.
To achieve it, I need to ask the staff who used to do it. After getting information and type into
the Excel spreadsheet that Bureau of Education Youth and Sport of Lvea Aem district provided,
I then sent it to my director to check if there were any mistakes before sending. Another thing
is entering student data into emish.kh site. Emish.kh is a site that allows school principal or
secretary to fill the information about school. The information always inserts when new
academic year starts. While I was inserting data into it, the problem I had faced was entering
data into wrong column. There were a lot of small columns sit next to each other that make me
crazy. This task was not difficult much because to achieve it just did it without hurry and check
one by one before inserting into that kind of small columns. Another problem was to link
multiple spreadsheets in Excel. In the week that I created a report to village chief – the report
of the age of the students. So as to achieve it, I need to connect the sheets together and this kind
of problem I have never met before. To address this, I googled the problems, read the
explanations that they explain and tried to do it. As a result, my problem was solved. With this
problem, I knew how to reference data from one sheet to another sheet in Excel. Another
problem when I worked at office was the installing Windows. In fact, installing Windows OS is
not difficult at all but when facing the context like me – installing Windows7 to laptop that used
to use GPT Hard Disk is not easy I believe. Normally, Windows7 use legacy Hard Disk type like
MBR Hard Disk. So, when the laptop contains data in GPT Hard Disk, the installation can not
procced. The problem was that I could not erase the existing data to make MBR because
school’s data is important. To solve this complicated problem, I used my Linux Mint Live USB to
copy data from that hard disk before converting it to MBR because typically when we convert
Hard Disk to other type, the data in that hard disk will lose. After installing success, I copied the
data back to the computer.

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Knowledge acquired and future utilization

After I’ve been working for a long time, I know that working is much different from studying at
school. During study at school, I have only done homework, assignments, projects. If I got any
problems, I can ask teacher for help or guide. In school, the teacher always stays near me. But
in contrast, at workplace I need to find solution by myself when I got stuck in any problems.
Working improve me a lot of abilities and skills, I know the way how to work with colleagues,
teaching students, research new knowledge, know how to manage class and students,
organized myself before go to teach students, use modern technology for online teaching or
meeting. During the several weeks of internship I found that my knowledge, skills increasing a
lot. I have settled a lot of problems correctly. However, there are many new things will come in
the upcoming future that allow me to learning it. I find that internship is very useful, it makes
me to know about real working life, practice my skills, get a lot experiences from director and
colleagues. This internship helped me a lot for the future carrier in IT field.

If I were a supervisor or manager I would

Based on my experience of internship for four months, If I were a supervisor or manager, I

would be an enthusiastic and passionate personal and corporate leader, make good
relationship with colleagues, developing my technical skills, share experiences, knowledge and
technical skills to other people, teach people how to become master problem solvers, research
and books to improve knowledge, learn how to coach people to become more effective and
productive, set and communicate clear work-related expectations frequently, give people
opportunities to learn and grow through delegation, ask the others for feedback about my own
performance and take actions to improve it, set goals with employees that result in pride of
achievement, encourage staff by giving pride or extra money for their hard-working, love each
staff equally, regard workplace as my home try work all the best, solving problem according to
institution or company’s regulation not by my own judgement, give advice or feedback to staffs,
check staffs working every day, regularly find ways of making work fun with teamwork. I will
follow off of these points above if I become a supervisor or manager in one day.

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Conclusion

In conclusion, for four months of being an intern as an English teacher and Secretary was
very useful experience and unforgettable time that help me to gain important knowledge of
teaching English, well-prepared before to work, build good relationship with director and
colleagues, understand clearly about real working life, good working environment. I have
learnt a lot from this internship program. For all the experience that I get from internship
program it makes me strong at my job and career for the next plan. So, the last word of my
conclusion, I would like to say many thanks to Boeng Krum Secondary School, SETEC
INSTITUTE, all my beloved lecturers for giving me an internship program to gain my
knowledge, developed my skills both hard-skill and soft-skill for my future carrier.

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