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    Company Profile

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    Kerryn
    The document introduces ICG (International Call Group) as an organization that focuses on youth development and empowering its employees. ICG provides various call center services like appointment setting, customer support, technical support, email support, inbound calls, outbound calls, cold calling, and lead generation. They have a dedicated team of trained agents. ICG can provide these services to different industries like education, financial services, IT, insurance, property, recruitment, retail, technology, energy, and telecommunications. The document provides contact information for ICG at the end.

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    Company Profile

    Uploaded by

    Kerryn
    550 views8 pages
    The document introduces ICG (International Call Group) as an organization that focuses on youth development and empowering its employees. ICG provides various call center services like appointment setting, customer support, technical support, email support, inbound calls, outbound calls, cold calling, and lead generation. They have a dedicated team of trained agents. ICG can provide these services to different industries like education, financial services, IT, insurance, property, recruitment, retail, technology, energy, and telecommunications. The document provides contact information for ICG at the end.

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    COMPANY PROFILE

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    The document introduces ICG (International Call Group) as an organization that focuses on youth development and empowering its employees. ICG provides various call center services like appointment setting, customer support, technical support, email support, inbound calls, outbound calls, cold calling, and lead generation. They have a dedicated team of trained agents. ICG can provide these services to different industries like education, financial services, IT, insurance, property, recruitment, retail, technology, energy, and telecommunications. The document provides contact information for ICG at the end.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    550 views8 pages

    Company Profile

    Uploaded by

    Kerryn
    The document introduces ICG (International Call Group) as an organization that focuses on youth development and empowering its employees. ICG provides various call center services like appointment setting, customer support, technical support, email support, inbound calls, outbound calls, cold calling, and lead generation. They have a dedicated team of trained agents. ICG can provide these services to different industries like education, financial services, IT, insurance, property, recruitment, retail, technology, energy, and telecommunications. The document provides contact information for ICG at the end.

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    ICG

    INTERNATIONAL CALL GROUP


    WELCOME TO

    ICG
    ABOUT US
    Our core values and vision extends further than just
    profits. We’re an organisation that puts our people
    first, running on elements of empowerment and job
    creation.

    Our passion for youth development is the driving force


    behind what we do. We believe that as we grow, so do
    the countless lives of our people.

    We have a dedicated and highly trained cadre of


    agents who are able to consistently provide excellent
    service as your brand ambassador.
    OUR SERVICE OFFERING

    Appointment Setting Customer Support


    With a streamlined process for setting We have hand-picked a team of experi-
    appointments, we ensure that clients enced customer support executives who
    meet or talk to the right prospects every are proficient at accurately han- dling all
    time and get the most opportunities to the dilemmas your customers within
    generate revenue. minimal time.

    Technical Support Email Support


    We have hand-picked a team of experi-
    enced customer support executives who are We provide prompt handling of customer
    proficient at accurately handling all your queries via email and help build a better
    customer dilemmas within minimal time.
    Inbound Outbound
    We combine state-of-the-art technology Creating and monitoring an effective outbound
    and streamlined practices to effortlessly call center process is part of our DNA. We pitch
    turn an account complain or a question value proposition in clear and concise terms to
    into a positive, well-handled inquiry. help you generate more revenues.

    Cold Calling Lead Generation


    Our cold calling experts drive your sales Our lead generation experts drive your
    campaigns and ensure that the right kind of sales campaigns and ensure that the right
    message is communicated to prospects to kind of message is communicated to pros-
    convert them into leads. pects to convert them into leads.
    OUR INDUSTRY FOCUS
    ICG is a modern organisation that is composed
    of highly skilled and experienced professionals who
    can service the following industries:

    • Education • Recruitment

    • Financial Services • Retail/ FMCG

    • Information Technology • Technology

    • Insurance • Energy

    • Property & Real Estate • Telecommunications


    OUR CLIENTS
    Email: Info@icallgroup.com
    Tel: 0871953067
    Address: 15 Fairways Avenue, Mount Edgecombe Durban, 4032

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