Proposal Template

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Faculty of Administrative Science

& Policy Studies


Universiti Teknologi MARA

Bachelor of Administrative Science

FACTORS ON JOB STRESS AMONG EMPLOYEE


TOWARD EMPLOYEE PERFORMANCE IN MALAYSIAN
ROYAL CUSTOMS DEPARTMENT IN GELANG PATAH,
JOHOR.

MUHAMMAD AMIER ASYRAAF BIN AMIRUL RIZAL


2021906013

[ type the month & year ]


Acknowledgement
[not more than a page ]

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Declaration

I hereby declare that the work contained in this research proposal is my own
except those which have been duly identified and acknowledged. If I am later
found to have plagiarized or to have committed other forms of academic
dishonesty, action can be taken against me under the Academic Regulations of
UiTM’s.

Signed

------------------------------------------
Name:

Matric No.:

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Table of contents

Chapter 1: Introduction

1.1 Introduction 2
1.2 Problem statement 3
1.3 Research objectives
1.4 Scope of the study
1.5 Significance of the study
1.6 Definition of terms/concepts

Chapter 2 : Literature Review & Conceptual Framework

2.1 Introduction
2.1.2
2.1.2
2.2
2.3 [ headings as needed to organize the review]
2.4 Conceptual framework
2.5 Hypothesis (If any)

Chapter 3 : Research Method

3.1 Research design


3.2 Unit of analysis
3.3 Sample size
3.4 Sampling technique
3.5 Measurement/Instrumentation
3.6 Data collection
3.7 Data analysis

References [following the prescribed format]


Appendix A [questionnaire, interview guide,
sampling frame etc)
Appendix B

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CHAPTER 1

INTRODUCTION

1.1 Introduction

[Provide a general introduction to the topic. Imagine that you are talking to
someone who has little or no knowledge of the topic or issues that you are
proposing to study. It is important to lead the reader to the problem in logical
manner. Usually you should go from the general to the specific.].

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1.2 Problem statement

A study conducted on Malaysia’s Healthiest Workplace by AIA Vitality (2019)


found that 51% of the 17, 595 employees suffered from job stress and 53% of them get
less than seven hours of sleep each night. This study also noted the employees
surveyed suffered from workplace bullying which is contribute to the stress at
workplace (Suresh, 2019). Besides, the study illustrated that 29% of employees’ feel
that they do not have any choice in deciding what they will do at work, while around 20%
of employees cannot even decide when to take a break from their work.
Meaning that employees burdened with the work overloaded from the
management or employer which makes them lack of rest and this will lead to mentally-
depressed. Basically, employees spend more hours at the office hunching over computers
contribute to the culture of overworking which make them less rest and lack of sleep.
This situation obviously leads to clinical health conditions for the employees. Kikuchi.H
et al. (2020) suggested that long working hours are shown to affect various health
outcomes especially in cardiovascular diseases. Along with that, long working hours
exceedingly will worsen mental health of the employees that leads to alcoholism and
sleep disturbances. According to Chienwattanasooka &Jermsittiparsert (2019)
stated that employees’ who is fail to reduce their stress in a timely way, it may lead
to health issues such as heart attack, dizziness, high blood pressure, depression, sleeping
disorders and many more and at the same time employees can be stressed out emotionally
as well depending on the situation. This research is aimed to study the factors that
contribute to the job-stress among employees at Malaysian Royal Customs, Gelang
Patah, Johor.

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1.3 Research Questions

[What about this problem that is puzzling? What would you like to seek address
or answers for? These questions should be important, serious, specific and with
implications for the theory and practice]. The answer to these questions will
provide solutions to the problem.

1.4 Research Objectives

[Statements that clearly show what the research will seek to achieve. These
statements must be start with an action verb – identify, determine, ascertain,
list,]. These objectives are related to the research questions posed earlier.

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1.5 Scope of Study

[The study is limited to time, place, level etc. The design choices made for
reasons of time and resources also become limitations of the study]. Conceptual
framework will delimit the study by looking at some but not all aspects of the
problem/phenomenon. While delimitation may appear like scope, there is no
need to explain this here. Your conceptual framework will do that.

1.6 Significance of the proposed study


[How will this study help to solve problems or be useful? A good guide is to
categorise the significance section in terms of theory, practice, policy etc.]

1.7 Definition of terms, terminology and concepts

[Provide a dictionary type definition of the terms and concepts to enable readers
to follow the dissertation. Definition, unless is yours, must come with a reference.
Don’t rely on Wikipedia too much for this. Find more serious sources from your
literature]

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CHAPTER 2

LITERATURE REVIEW & CONCEPTUAL FRAMEWORK

2.1 Literature review

[Review of related and recent articles on the issues of interest. You should
organise the review of the studies according to the concepts/variables in the
conceptual framework. The studies reviewed should the basis for the definition
and also the relationship of the variables with others. The review can also
provide pointers on the new aspects that could be researched].

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2.2 Conceptual Framework

Based on the review of literature and also observation and insight into the
problem you should develop a conceptual framework of the proposed study.
What are my IVs? What is my DV? Are there mediating or moderating variables?
What is the relationship between these variables? Are there hypotheses? Are
there directional or non-directional hypotheses? How are the variables related?
What is the evidence or basis of making these claims of relationship?

Remember models describe the relationship but theories explain the relationship.
What is overall theory can be used to justify the relationship? Input-output model,
Skinner’s Behavioral Theory, Bandura’s Social Learning Theory, Fishbein &
Azjen’s Belief, Attitude, Intention and Behavior Theory, Becker’s Human Capital
Theory, Lawler’s Expectancy Theory, Blau’s Social Exchange Theory,
Contingency Theory etc.

2.3 Summary

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CHAPTER 3

RESEARCH METHOD

3.1 Introduction

Provide a brief statement of what this chapter will do

3.2 Research design

Correlational, causal, cross-sectional, experimental, quasi-experimental,


longitudinal, factorial etc.

3.3 Unit/level of analysis

Who or what will be studied?

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3.4 Sample size

How many respondents, case or units needed for the study? This number must
be determined on the basis of sampling error, statistical requirement, statistical
power etc.

3.5 Sampling technique

What is the sampling frame to be used? What sampling technique to be used


and why?

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3.6 Measurement/Instrumentation

3.6.1 Variable A: what is the definition? What is the operational definition? Will
you use an existing measurement of the variable or develop a new one?
Will you adapt the existing measures? Are they several options? Why did
you choose this one? Do you have evidence of it reliability, validity,
suitability, appropriateness, simplicity, conceptual relevance etc.
3.6.2 Repeat for every variable in the conceptual framework.
3.6.3 Summarise the measurement issues in a tabular format [optional]

3.7 Data collection

Explain all the procedures to be followed in collecting the data. Don’t simplify it.
Add as much detail as you can. Include the process, time, people etc.

3.8 Data analysis

How will you analysis the data to draw conclusions?

3.8.1 Descriptive analysis

How will you profile or describe your the data? Frequency, counts, distributions,
means, standard deviations.

3.8.2 Testing of the hypotheses

What statistics will you use to test the relationships and test the hypotheses? Is
statistical tool adequate for the job?

3.8.3 Summarize these decisions in tabular format as illustrated below.


REFERENCES

[ Arranged in alphabetical order with a ½ inch handing indent]

Make sure all the references cited are listed here.

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APPENDICES

Relevant and related materials (i.e. questionnaire)

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