Troubleshooting Guide N-1602
Troubleshooting Guide N-1602
Troubleshooting Guide N-1602
Section A: Description and Operation.................................. 2 • Set meter to proper scale and type (AC or DC).
Section B: Basic Troubleshooting......................................... 5 • Be sure to zero the meter scale or identify the meter
burden by touching meter leads together. Meter burden
Section C: Advanced Troubleshooting................................. 6 must be subtracted from final reading obtained.
Battery Charging Conditions • Be sure the meter leads touch source area only.
Prevent short circuit damage to test leads or source by
The following conditions may be observed during cold-start not allowing meter leads to touch other pins or exposed
voltage tests until temperatures of electrical system compo- wires in test area.
nents stabilize. The time it takes to reach optimum voltage • Be sure to use CEN tools designed especially for trou-
and amps will vary with engine speed, load, and ambient bleshooting CEN alternators when available.
temperature.
Resistance (ohm) testing:
Maintenance/Low Maintenance Lead-Acid Battery:
• Set meter to proper scale.
Traditional lead acid batteries require lowest charge voltage
of all vehicle battery chemistries. Battery cells must be • Be sure to zero the meter scale or identify the meter
maintained by periodically topping off with distilled water as burden by touching meter leads together. Meter burden
required. must be subtracted from final reading obtained.
Maintenance-free Lead-Acid Battery: • Be sure meter leads touch source area only. Allowing
fingers or body parts to touch meter leads or source
Maintenance-free batteries are similar to Maintenance/Low during reading may alter reading.
Maintenance batteries, but may require slightly higher
charge voltage. • Be sure reading is taken when source is at 70ºF. Read-
ings taken at higher temperatures will increase the
Deep-cycle/Marine Maintenance-free Battery: reading. Conversely, readings taken at lower tempera-
Charge acceptance of these batteries may display charac- tures will decrease the reading.
teristics similar to maintenance-free batteries and may • Be sure to test directly at the source. Testing through
charge faster due to generally lower capacity relative to extended harnesses or cable extensions may increase
size. the reading.
AGM (Absorbed Glass Mat) Maintenance-free Battery: • "OL" as referenced in this document refers to open cir-
These dry-cell batteries respond better than standard main- cuit: "infinite" resistance, typically in very high kilo- or
tenance-free batteries. If battery state of charge (SOC) megaohm range depending on meter and settings.
drops to 75% or less, batteries should be recharged to 95% Diode testing:
or higher separately from engine charging system to avoid
damaging charging system components and to provide best • Diodes allow current to flow in one direction only. Typi-
overall performance. Charge acceptance of these batteries cal voltage drop in forward bias can range from 0.1-
may display characteristics similar to maintenance batteries, 0.85V. Meter should read OL in reverse bias. Check
but may require higher charge voltage and will draw significant meter user manual for meter-specific testing guidelines.
current (<100 amps) when under 50% SOC. Voltage drop testing:
Lithium Battery: • Measure voltage between B+ on alternator or power
Lithium batteries have unique charging characteristics that source and B- (ground) on alternator or source. Record
differ from lead acid. These batteries require charging sys- reading. Move to batteries or other power source and
tems configured specifically for lithium battery chemistries. measure again between B+ and B- terminals on battery
Contact CEN for more information on lithium battery charg- or other power source. The difference between the two
ing systems and components. readings represents voltage lost within circuit due to,
but not limited to, inadequate cable gauge or faulty con-
nections.
• Voltage drop measurements must be taken with all
electrical loads or source operating.
Dynamic/Live testing (Connecting power and ground to
component to test operation/function out of circuit):
• Connect jumper leads directly and securely to power
source contacts of component being tested.
Testing Guidelines • Make any connection to power and ground at power
supply or battery source terminals. Do not make con-
Professional service technicians rely on the following guide- nection at component source terminals, as that may
lines when testing electrical components. create an arc and damage component source terminals.
TG109 Page 1
Section A: Description and Operation
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OPTIONAL
BATTERY TEMP &
VOLTAGE SENSE
(SMART REG ONLY)
24 V LOAD
B+ 14V TERMINAL
(DUAL VOLTAGE
REGS ONLY)
12 V LOAD
B+ 14V
J1939 CONNECTOR
(SMART REGS ONLY)
PHASE
CONNECTOR
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Section A: Description and Operation (cont.)
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RED Voltage is high. Power down and restart alternator. If LED remains flashing red, refer to Basic
(Flashing) Troubleshooting procedure on page 5.
1. Contact CEN for regulator extension harness options. NOTE: LED off = No power/output
2. Contact CEN for sensor/harness options
TG109 Page 3
Section A: Description and Operation (cont.)
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14V Output
Terminal Status
LEDs
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Section B: Basic Troubleshooting
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Required Tools and Equipment 4. Determine battery type, voltage, and state of charge.
Batteries must be all the same type. If batteries are
• Digital Multimeter (DMM)
discharged, recharge or replace batteries. Electrical
• Ammeter (digital, inductive) system cannot be properly tested unless batteries
• Jumper wires are charged 95% or higher. See page 1 for details.
5. Connect meters to alternator:
Identification Record
• Connect DMM red lead to alternator B+ terminal.
Enter the following information in the spaces provided for
identification records. • Connect
DMM black lead to alternator B– terminal.
Alternator model number:_________________________ • Clamp inductive ammeter onto alternator B+
cable.
Regulator model number:_________________________ 6. Operate vehicle and observe charge voltage.
Charge voltage should increase and charge amps
Voltage set points listed on regulator: _______________ should decrease. Battery is considered fully charged
when charge voltage is at regulator set point and
charge amps remain at lowest value for 10 minutes.
Preliminary Check-out
7. If voltage is at or below regulator set point, allow
Check symptoms in Table 4 below and correct if necessary. charging system to operate for several minutes to
normalize operating temperature. If charge voltage
TABLE 4: Preliminary Charging System Check-Out does not increase within 10 minutes, go to Chart 1
CONDITION: CHECK FOR:
on page 6.
Low Voltage Output Low battery state of charge. CAUTION If voltage exceeds 32 V (or 16 V for 14
V circuit), shut down system
Load on system exceeds rated output
of alternator. immediately. Damage to electrical
system may occur if charging system
Faulty wiring or poor ground path. is allowed to operate above 32 V (or 16
Faulty alternator or regulator. V for 14 V circuit) for more than 3
Wrong pulley installed. seconds.
Wrong regulator installed.
Check for OVCO Condition
High Voltage Output Faulty regulator. 1. Shut down vehicle and restart engine. If alternator
Faulty alternator. functions normally after restart, a no output condition
was normal response of voltage regulator to high
No Voltage Output No energize signal at IGN terminal on voltage condition.
regulator. 2. Inspect vehicle electrical system, including loose
Faulty alternator B+ terminal battery cables. If battery disconnects from system, it
connection. could cause high voltage condition in electrical sys-
Faulty alternator or regulator. tem, causing OVCO circuit to trip.
3. If you have reset alternator once, and electrical sys-
tem returns to normal charge voltage condition,
Basic Troubleshooting there may have been a one time, high voltage spike,
causing OVCO circuit to trip.
1. Inspect charging system components for damage.
Check connections at B– cable, B+ cable, and regulator 4. If OVCO circuit repeats cutout a second time in short
harness. Check regulator terminal wiring from regulator succession and shuts off alternator, follow trouble-
to vehicle components. Repair or replace any damaged shooting procedures in chart 3 on page 8.
component before electrical troubleshooting.
2. Inspect vehicle battery connections. Connections must
be clean and tight.
3. Inspect belt for wear and condition.
TG109 Page 5
Section C: Advanced Troubleshooting
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• TEST MEASUREMENTS ARE TAKEN ON HARNESS PLUG AT ALTERNATOR. TAKING MEASUREMENTS FROM AN
EXTENDED HARNESS PLUG MAY AFFECT RESULTS.
• FOR REMOTE-MOUNTED REGULATOR, CHECK CONDITION OF HARNESS FUSES BEFORE TROUBLESHOOTING.
• BEFORE STARTING DIAGNOSTIC SEQUENCE, VERIFY THE FOLLOWING AND REPAIR/REPLACE IF NOT TO SPEC:
−− BATTERIES FOR STATE-OF-CHARGE (25.0-28.0 V), CONDITION, AND SECURE CONNECTIONS.
−− MASTER BATTERY SWITCH FOR FUNCTION.
−− J1939 INTERCONNECT HARNESS FOR FUNCTION IF USED IN PARALLEL-OPERATION SYSTEM.
CAUTION MAKE SURE METER PROBES DO NOT TOUCH OTHER PINS/SOCKETS AND CAUSE AN ARC THAT MAY
DAMAGE PINS/SOCKETS AND HARNESS WIRING.
MASTER BATTERY SWITCH ON, KEY ON, ENGINE ON: Test for battery voltage from B+ terminal on alternator to
ground, then from IGN terminal on regulator to ground. Does battery voltage exist at both locations?
Yes No
System is operative.
MASTER BATTERY SWITCH ON, KEY OFF, ENGINE OFF: Readings of all four tests must pass.
1. Battery voltage test: Set DMM to volts DC test. Connect DMM black lead to socket C. Connect DMM red lead to socket D.
Battery voltage should exist.
2. Field coil resistance test: Set DMM to ohms test. Connect DMM red lead to alternator B+ terminal. Connect DMM black
lead to socket A. DMM should measure nominal 1.0-1.5 ± 0.2 ohms. Field coil is faulty if reading is less than 0.5 ohms or
greater than 3 ohms.
3. Field coil isolation test: Set DMM to ohms test. Connect DMM black lead to alternator B‒ terminal. Connect DMM red lead
to socket A. DMM should measure OL.
4. Phase signal test: Set DMM to diode test. Connect DMM black lead to socket B. Connect red lead to alternator B+ terminal.
DMM should read OL in this direction. Reverse leads. DMM should read diode voltage drop in this direction.
Repeat test for socket B and alternator B– terminal. Tests should read diode voltage drop in one direction and OL in the
other direction.
Yes No
A
Socket A = F‒
B Socket B = AC
D Socket C = B‒
C
Socket D = B+
Page 6 TG109
Section C: Advanced Troubleshooting (cont.)
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Yes No
System is operative.
Replace existing regulator with known good regulator. Run engine. Is charging system running
properly?
Yes No
C A Pin A = Phase 1
Pin B = Phase 2
B Pin C = Phase 3
TG109 Page 7
Section C: Advanced Troubleshooting (cont.)
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1. Turn engine off. Disconnect 4- socket alternator-to-regulator harness plug. Set DMM to
ohms test.
2. Connect DMM red lead to alternator B+ terminal.
3. Connect DMM black lead to harness socket A. Does resistance read 1.0-1.5 ± 0.2 ohms?
Replace existing regulator with known good regulator. Run engine. Does OVCO trip?
Alternator is faulty
If you have questions about your alternator or any of these test procedures, or if you need to locate a Factory Authorized Service Distributor, please contact us at:
C. E. Niehoff & Co.• 2021 Lee Street • Evanston, IL 60202 USA
TEL: 800.643.4633 USA and Canada • TEL: 847.866.6030 outside USA and Canada • FAX: 847.492.1242
E-mail us at service@CENiehoff.com
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