Bco 301 Organizational Behaviour

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KIBABII UNIVERSITY COLLEGE

(KIBUCO)
MAIN CAMPUS
UNIVERSITY EXAMINATIONS
2014 /2015 ACADEMIC YEAR

THIRD YEAR FIRST SEMESTER EXAMINATIONS

MAIN EXAMINATION

FOR THE DEGREE


OF

BACHELOR OF COMMERCE

COURSE CODE: BCO 301

COURSE TITLE: ORGANIZATIONAL BEHAVIOUR

DATE: 20TH January 2015 TIME: 8.00 -10.00 A.M

INSTRUCTIONS TO CANDIDATES:

Answer Question ONE and any other Three Questions

TIME: 2 Hours

1
Question 1

(a) Define the following terms:


(i) Organizational Behaviour (1 mark)

(ii) Organizational Culture (1 mark)

(iii) Organizational Structure (1 mark)

(iv) Departmentalization (1 mark)

(v) Group think (1 mark)

(b) Organizations are social systems. Discuss the key elements of Organizational behaviour.
(10 marks)
(c) What are the advantages and disadvantages of employing type A Personality and type B
Personality in organization? (15 marks)

Section B. Answer any two questions (40 marks)

Question 2

Explain group dynamics and emphasize the various methods of eliciting synergy in getting
group output. (20 marks)

Question 3

Describe the types of communication barriers that exist within organization and the suitable
methods to overcome such barriers. (20 marks)

Question 4

State and explain the major sources of power and their capacity to influence the followers.
(20 marks)

Question 5

Outline Fielder’s contingency model of leadership and its relevance in today’s business
environment. (20 marks)

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