Faiyaz Ahmad Resume
Faiyaz Ahmad Resume
Faiyaz Ahmad Resume
Career Summary
I have 5.8+ years of experience in IT Infrastructure Management. I have worked for India based projects and consistently
achieved the expectations of Customers and Management. Got rewarded and appreciated many time for my better
performance, team coordination and problem solving attitude.
Career History
Designation Duration Company Location
Technical Support Engineer Dec 2017 to June 2020 AL ALF Industrial Company. Al-Kharj, Riyadh, Saudi Arabia
Desktop support engineer April 2013 to Dec 2017 G.S Electrotech. Delhi, India
Technical Support Engineer Nov 2011 to Apr 2013 G.S Electrotech Delhi, India
Educational Qualifications
Completed B.Sc from J.P University in 2013.
Completed 12th from B.S.E.B in 2009.
Complete 10th from B.S.E.B in 2006.
Professional Qualifications
DCHNT: - Computer Hardware and Networking Professional, specified in CCNA, MCSE, MCITP, Computer
Applications, Basic Electronics and Computer Hardware from Jetking Infotrain Ltd.
MCSA-Server 2008, MCP-Win XP
Training: MCITP (Win 7, Win 8, 8.1,Win 10, windows server 2008 )
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Wi-Fi/Access point.(Cisco,D-link,Netgear)
Installation and configuration of WIFI
Access Point configuration & Management.
User management.
Wi-Fi Configuration & management
MAC Filtering on Access Controller
Policy configuration
Job Responsibilities:-
Providing support on Hardware and Desktop level maintenance including installation and configuration of local
and network printers for the users mostly Canon and HP.
Configuration and Maintenance of Outlook express and Microsoft outlook for E-Mail Management.
Installation, Implementations and Maintenance of McAfee Antivirus.
Maintaining backup and restore utility for system & critical data.
Providing Remote Support for home users and other city’s users.
Monitoring of all LAN and WAN links of Times of India through Advent net’s OP Manager Software.
Coordinating with vendors and service providers.
Following up the ITIL process for better service feedback.
Personal Details
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