Here are the key points to keep in mind while communicating:
- Be clear and concise. Get to the point quickly without unnecessary details.
- Listen actively. Pay full attention to what the other person is saying and understand their perspective.
- Choose the right medium. Pick the communication channel (phone, email, in-person etc.) best suited for the message.
- Have an agenda. Know what you want to convey and stay focused on the topic.
- Be respectful. Communicate in a polite, courteous and respectful manner.
- Provide feedback. Ask for feedback from the other person to ensure the message was understood clearly.
- Choose words carefully. Use simple
Here are the key points to keep in mind while communicating:
- Be clear and concise. Get to the point quickly without unnecessary details.
- Listen actively. Pay full attention to what the other person is saying and understand their perspective.
- Choose the right medium. Pick the communication channel (phone, email, in-person etc.) best suited for the message.
- Have an agenda. Know what you want to convey and stay focused on the topic.
- Be respectful. Communicate in a polite, courteous and respectful manner.
- Provide feedback. Ask for feedback from the other person to ensure the message was understood clearly.
- Choose words carefully. Use simple
Here are the key points to keep in mind while communicating:
- Be clear and concise. Get to the point quickly without unnecessary details.
- Listen actively. Pay full attention to what the other person is saying and understand their perspective.
- Choose the right medium. Pick the communication channel (phone, email, in-person etc.) best suited for the message.
- Have an agenda. Know what you want to convey and stay focused on the topic.
- Be respectful. Communicate in a polite, courteous and respectful manner.
- Provide feedback. Ask for feedback from the other person to ensure the message was understood clearly.
- Choose words carefully. Use simple
Here are the key points to keep in mind while communicating:
- Be clear and concise. Get to the point quickly without unnecessary details.
- Listen actively. Pay full attention to what the other person is saying and understand their perspective.
- Choose the right medium. Pick the communication channel (phone, email, in-person etc.) best suited for the message.
- Have an agenda. Know what you want to convey and stay focused on the topic.
- Be respectful. Communicate in a polite, courteous and respectful manner.
- Provide feedback. Ask for feedback from the other person to ensure the message was understood clearly.
- Choose words carefully. Use simple
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ASSIGNMENT
Subject – Marketing Management
Submitted by : Anurag shukla
Business Communication
Q1. Define the process of communication and what are the characteristic of successful communication? Communication means transferring thoughts, information, emotion and ideas through gesture, voice, symbols, signs and expressions from one person to another. Three things are most important and essential in any communication process they are Sender, Receiver and the Channel (medium).
The sender is encoding the message in any form like voice, written or any signs. So,
they are offered as Encoder
The receiver is decoding the message from the sender to understand the message. So,
they often called as Decoder.
Channel: Any messages or information needs some channel or a medium. Example:
television is an audio visual medium which decodes the electronic signals into an audio
visuals to the audience
Communication is simply the act of transferring information from one place, person or
group to another.
Process of Communication Communications is a continuous process which mainly involves three elements viz.
sender, message, and receiver. The elements involved in the communication process
are explained below in detail:
1. Sender The sender or the communicator generates the message and conveys it to
the receiver. He is the source and the one who starts the communication
2. Message It is the idea, information, view, fact, feeling, etc. that is generated by the
sender and is then intended to be communicated further.
3. Encoding The message generated by the sender is encoded symbolically such as in
the form of words, pictures, gestures, etc. before it is being conveyed.
4. Media It is the manner in which the encoded message is transmitted. The message
may be transmitted orally or in writing. The medium of communication includes
telephone, internet, post, fax, e-mail, etc. The choice of medium is decided by the
sender.
5. Decoding It is the process of converting the symbols encoded by the sender. After
decoding the message is received by the receiver.
6. Receiver He is the person who is last in the chain and for whom the message was
sent by the sender. Once the receiver receives the message and understands it in
proper perspective and acts according to the message, only then the purpose of
communication is successful.
7. Feedback Once the receiver confirms to the sender that he has received the
message and understood it, the process of communication is complete.
8. Noise It refers to any obstruction that is caused by the sender, message or receiver
during the process of communication. For example, bad telephone connection, faulty
encoding, faulty decoding, inattentive receiver, poor understanding of message due to
prejudice or inappropriate gestures, etc.
Q2. What do you understand by business communication define is role under business?
Q3. What is the important of communication and purpose of communication
Q4. Define types of communication and its barriers Q5. What type of communication structure has been used in an organization Q6. What point should be kept in mind while communicating the conversation?
