MODULE 2 Applied Business Tools and Technologies

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MODULE 2

Applied
Business
Tools&
Technologies
(PMS)
COURSE TITLE: Applied Business Tools & Technologies (PMS)

UNITS: 2/1 UNITS

GOOGLE CLASSROOM CODE: j3lmgda

LEQUIRON JIAN MIEE R.


Palawan State University
College of Community Resources Development
Quezon, Campus
Quezon, Palawan
S.Y. 2021-2022

Learning Outcomes

At the end of this chapter, you will be able to:

 Discuss the meaning of front office

 Explain the front office location

 Identify the responsibilities and section of front office department

LEQUIRON JIAN MIEE R.


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A: I'd like to reserve a hotel room.

B: That should be no problem. May I have your full name,


please?

A: My name is ___________

B: Hello, ________ my name is _________ what days do you


need that reservation, sir?

A: I'm planning to visit Cebu from Friday, April 14 until


Monday, April 17.

B: Our room rates recently went up. Is that okay with you,
_________?

A: How much per night are we talking about?

B: Each night will be 1,500

A: That price is perfectly acceptable.

B: Wonderful! Do you prefer a smoking or nonsmoking


room?

A: Nonsmoking, please.

B: Next question: Is a queen-size bed okay?

A: That sounds fine.

LEQUIRON JIAN MIEE R.


B: Okay, ________ your reservation is in our computer. All
we need now is a phone number.

A: Certainly. My phone number is ____________.

B: Thank you, __________ We look forward to seeing you in


cebu!

References & Supplementary Materials

https://olfu.instructure.com/courses/66204/files/6249332?
module_item_id=5185279

LEQUIRON JIAN MIEE R.

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