Ipsos Global Health Service Monitor 2022 VDEF
Ipsos Global Health Service Monitor 2022 VDEF
Ipsos Global Health Service Monitor 2022 VDEF
HEALTH SERVICE
MONITOR 2022
A Global Advisor survey
September 2022
01
HEALTH
CONCERNS
Stress is the 4th concern with 26% 22% say that obesity is a top Drug abuse (16%) and diabetes
on average. concern. (16%) feature as prominent health
problems albeit to a lesser extent.
• Switzerland & Argentina are the two • This rises to 55% (+3 on 2021) in Mexico.
most concerned countries (39%).
Global overview 19 19
47% N/A 72% 70%
Mental Health
Mental health 36% 27% 26% 31%
Q: Thinking generally, which of the Cancer Cancer 34% 52% 37% 34%
following, if any, do you see as the
Stress Stress 26% 25% 21% 22%
biggest health problems facing
people in your country today? Obesity Obesity 22% 33% 18% 19%
Covid-19 is still the top health concern Diabetes Diabetes 16% 22% 13% 13%
36%.
Hospital
Hospital superbugs
superbugs 3% 3% 3% 2%
Coronavirus has slipped significantly United Arab Emirates 51% N/A N/A
France 49% 72% 72%
since 2021 but still stays number one, Canada 49% 73% 70%
overall. As the chart illustrates, there Colombia 48% N/A 73%
The last couple of years have seen two Peru 39% 41% 36% 37%
Argentina 37% 15% 25% 28%
successive five-point rises in the South Africa 37% 16% 22% 27%
proportion citing mental heath, now South Korea 35% 48% 27% 27%
making it the second biggest concern Belgium 33% 23% 22% 35%
Poland 33% 19% 23% 30%
globally, surpassing cancer. Netherlands 33% N/A 27% 33%
Indonesia 32% N/A N/A N/A
Malaysia 31% 16% 22% 33%
Germany 31% 37% 26% 32%
China 30% 40% 24% 25%
India 30% 18% 27% 25%
Thailand 29% N/A N/A N/A
Italy 28% 18% 10% 19%
Turkey 27% 17% 25% 19%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022. United Arab Emirates 24% N/A N/A N/A
Online samples in Brazil, Chile, mainland China, Colombia, India,
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, Hungary 23% 14% 12% 18%
Thailand, Turkey, and United Arab Emirates are more urban, more France 20% 10% 10% 12%
educated, and/or more affluent than the general population.
The “Global Country Average” reflects the average result for all the
Romania 20% N/A N/A N/A
countries where the survey was conducted. Saudi Arabia 19% 20% 12% 14%
Concerns about stress remain steady Italy 29% 26% 18% 21%
France 28% 33% 23% 23%
globally, with more than 20% rating it Spain 28% 25% 18% 19%
as a top worry. Hungary 27% 32% 25% 23%
Brazil 27% 19% 18% 22%
Thailand 27% N/A N/A N/A
The four-point increase recorded this India 25% 26% 19% 20%
year is significant and puts stress at its China 24% 25% 16% 26%
South Africa 24% 17% 18% 17%
highest level since the beginning of Netherlands 23% N/A 19% 18%
this tracker. Mexico 23% 18% 19% 15%
Portugal 22% N/A N/A N/A
Indonesia 22% N/A N/A N/A
Malaysia 18% 14% 17% 18%
Ireland 18% N/A N/A N/A
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022. United States 17% 13% 15% 14%
Online samples in Brazil, Chile, mainland China, Colombia, India,
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, Saudi Arabia 16% 12% 8% 7%
Thailand, Turkey, and United Arab Emirates are more urban, more United Arab Emirates 15% N/A N/A N/A
educated, and/or more affluent than the general population.
The “Global Country Average” reflects the average result for all the
Germany 14% 24% 17% 16%
countries where the survey was conducted. Canada 14% 14% 13% 16%
In fifth place, obesity is still less Spain 23% 43% 15% 22%
United States 23% 40% 25% 20%
prominent than it was in 2018 though France 23% 33% 17% 20%
concern increased by three points this Ireland 23% N/A N/A N/A
83%
55% of Britons say their
system provides equal
50%
care to all, placing it
seventh. UAE (67%), in Great Britain say the
Saudi Arabia (66%) & system is overstretched
on average say their country’s Portugal (62%) are top
healthcare services are “good”
vs.61% global country
this ranges from:
59%
average
Nearly 9 in 10
Future Healthcare in South Africa say that most
Quality of care going into the future fluctuates a lot, from 78% people in their country cannot
(UAE) to 8% (Hungary) afford good healthcare (85%)
their systems by at least the same Canada 54% 16% 62% 72% 64%
Germany 54% 15% 56% 66% 60%
positive margin as the global
Thailand 53% 9% N/A N/A N/A
average, we still observe a few Spain 50% 21% 58% 52% 60%
outliers, particularly in Latin America South Africa 46% 23% 46% 47% 50%
and Central Europe. Ireland 42% 28% N/A N/A N/A
Japan 41% 9% 34% 33% 36%
Colombia 38% 29% 25% N/A 34%
Turkey 37% 26% 46% 41% 45%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022.
Chile 35% 26% 30% 32% 29%
Online samples in Brazil, Chile, mainland China, Colombia, Italy 34% 29% 33% 42% 46%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab
Mexico 29% 31% 26% 29% 32%
Emirates are more urban, more educated, and/or more Brazil 29% 31% 18% 31% 30%
affluent than the general population.
The “Global Country Average” reflects the average result
Peru 21% 35% 20% 18% 19%
for all the countries where the survey was conducted. Romania 21% 39% N/A N/A N/A
Hungary 14% 53% 20% 21% 16%
13 ‒ © Ipsos | Global Health Monitor 2022
Poland 14% 43% 14% 9% 12%
% Improve % Get worse 2018 2020 2021
Global country average 33% 20% 34% 32% 34%
Quality of United Arab Emirates 78% 5% N/A N/A N/A
Saudi Arabia 72% 6% 57% 67% 77%
healthcare Colombia 71% 9% 66% N/A 66%
Q: Over the coming years, do you India 53% 9% 53% 52% 56%
Argentina 52% 11% 53% 56% 60%
expect the quality of healthcare Mexico 52% 8% 47% 58% 56%
that you and your family will have Indonesia 52% 3% N/A N/A N/A
access to locally will improve, stay Thailand 44% 7% N/A N/A N/A
the same, or get worse? South Africa 39% 21% 35% 41% 39%
Portugal 35% 29% N/A N/A N/A
but expressing optimism for the Switzerland 19% 20% N/A N/A 24%
South Korea 18% 12% 24% 17% 21%
future.
Great Britain 18% 39% 8% 14% 13%
Belgium 17% 27% 22% 19% 20%
Canada 16% 32% 15% 17% 17%
Romania 16% 21% N/A N/A N/A
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. France 15% 43% 14% 13% 11%
Online samples in Brazil, Chile, mainland China, Colombia, Germany 15% 32% 10% 16% 11%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Ireland 15% 31% N/A N/A N/A
Emirates are more urban, more educated, and/or more Netherlands 13% 29% N/A 15% 15%
affluent than the general population.
The “Global Country Average” reflects the average result Poland 10% 28% 18% 10% 16%
for all the countries where the survey was conducted. Italy 9% 31% 14% 18% 17%
Japan 9% 15% 15% 11% 11%
14 ‒ © Ipsos | Global Health Monitor 2022
Hungary 8% 45% 12% 12% 10%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 53% 22%
Trust in
40% 50% 51%
Portugal 91% 4% N/A N/A N/A
71% 11%
healthcare
Saudi Arabia 46% 67% 71%
United Arab Emirates 71% 14% N/A N/A N/A
China 69% 8% 46% 74% 70%
Netherlands 66% 12% N/A 67% 67%
India 66% 14% 51% 54% 59%
Q: I trust the healthcare system in Switzerland 65% 15% N/A N/A 74%
Malaysia 64% 10%
my country to provide me with the 63% 75% 68%
Spain 64% 16% 64% 62% 65%
best treatment. Thailand 62% 16% N/A N/A N/A
Great Britain 61% 13% 63% 68% 65%
To what extent do you agree or Belgium 61% 11% 54% 59% 59%
disagree with this statement? Sweden 61% 19% 48% 59% 56%
Australia 60% 14% 61% 74% 69%
A majority globally have trust in their France 60% 17% 50% 58% 57%
local healthcare system, but variation Indonesia 60% 9% N/A N/A N/A
by country is significant with trust Canada 53% 18% 56% 64% 59%
South Korea 53% 13% 36% 54% 55%
ranging from 91% in Portugal and Argentina 53% 17% 47% 50% 55%
10% in Hungary. Japan 53% 13% 37% 48% 49%
Germany 51% 21% 45% 58% 55%
Ireland 50% 28% N/A N/A N/A
United States 48% 22% 43% 52% 49%
South Africa 46% 30% 37% 42% 42%
Italy 45% 23% 36% 45% 52%
Turkey 42% 35% 43% 43% 45%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. Brazil 41% 31% 20% 33% 37%
Online samples in Brazil, Chile, mainland China, Colombia, Colombia 41% 34% 26% N/A 36%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Mexico 40% 30% 31% 38% 40%
Emirates are more urban, more educated, and/or more Chile 37% 33% 34% 30% 33%
affluent than the general population.
The “Global Country Average” reflects the average result Poland 31% 38% 22% 18% 25%
for all the countries where the survey was conducted. Peru 27% 38% 24% 28% 28%
Romania 24% 46% N/A N/A N/A
15 ‒ © Ipsos | Global Health Monitor 2022
Hungary 10% 70% 13% 16% 11%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 61% 18%
Cost of
59% 59% 58%
South Africa 85% 7% 83% 88% 83%
healthcare 83% 9%
Hungary 77% 83% 80%
Chile 82% 8% 81% 85% 81%
Peru 82% 8% 77% 86% 81%
Romania 82% 5% N/A N/A N/A
Brazil 80% 7% 74% 83% 90%
Q: Many people in my country Argentina 78% 12% 70% 81% 80%
Colombia 77% 11% 78% N/A 83%
cannot afford good healthcare. Mexico 77% 10% 75% 76% 80%
Poland 73% 12% 73% 83% 74%
To what extent do you agree or Thailand 72% 12% N/A N/A N/A
disagree with this statement? India 70% 13% 72% 73% 73%
Ireland 70% 13% N/A N/A N/A
A majority of respondents in the 34 United States 69% 10% 75% 69% 67%
countries surveyed acknowledge Indonesia 69% 12% N/A N/A N/A
that many people in their countries Turkey 67% 20% 57% 64% 63%
cannot afford good healthcare. United Arab Emirates 62% 18% N/A N/A N/A
Saudi Arabia 58% 18% 56% 64% 52%
Spain 57% 22% 52% 58% 57%
Sweden and South Korea tend to
France 55% 19% 60% 58% 49%
disagree with a plurality saying it is Portugal 54% 23% N/A N/A N/A
not the case. Italy 53% 16% 54% 53% 55%
China 53% 20% 63% 55% 51%
Malaysia 51% 20% 51% 50% 56%
Belgium 51% 16% 32% 55% 54%
Japan 50% 17% 44% 48% 53%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. Australia 50% 23% 46% 42% 43%
Online samples in Brazil, Chile, mainland China, Colombia, Great Britain 50% 26% 30% 28% 37%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Switzerland 45% 28% N/A N/A 42%
Emirates are more urban, more educated, and/or more Germany 39% 29% 40% 37% 37%
affluent than the general population.
The “Global Country Average” reflects the average result Netherlands 39% 31% N/A 29% 33%
for all the countries where the survey was conducted. Canada 38% 29% 27% 29% 33%
South Korea 24% 38% 28% 25% 26%
16 ‒ © Ipsos | Global Health Monitor 2022
Sweden 24% 47% 25% 24% 19%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 42% 34%
Equality United Arab Emirates 67% 17%
31%
N/A
37%
N/A
39%
N/A
vaccinations 78% 5%
Indonesia N/A N/A N/A
Mexico 75% 10% 74% 76% 76%
India 74% 11% 74% 76% 74%
Brazil 72% 13% 75% 78% 77%
Peru 72% 13% 77% 81% 72%
Q: Vaccinating against serious Argentina 72% 10% 82% 74% 72%
Chile 72% 12% 73% 77% 73%
infectious diseases should be Colombia 71% 15% 80% N/A 72%
compulsory. Saudi Arabia 68% 12% 64% 80% 72%
Turkey 66% 16% 81% 72% 71%
To what extent do you agree or Malaysia 64% 10% 76% 86% 81%
disagree with this statement? Thailand 63% 16% N/A N/A N/A
China 62% 11% 60% 59% 62%
A majority declare themselves to Australia 61% 15% 72% 62% 61%
be in favour of compulsory South Korea 60% 15% 71% 74% 65%
vaccinations. Great Britain 60% 17% 67% 59% 60%
Spain 58% 16% 66% 65% 58%
Italy 57% 17% 63% 55% 67%
The only country where more
Sweden 56% 23% 56% 60% 56%
people disagree than agree is Canada 56% 17% 60% 61% 63%
Portugal. Belgium 54% 21% 56% 58% 54%
Poland 54% 21% 62% 50% 51%
France 53% 19% 50% 55% 53%
Germany 52% 23% 54% 47% 52%
Netherlands 48% 27% 53% 47% 48%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. South Africa 48% 30% 78% 66% 46%
Online samples in Brazil, Chile, mainland China, Colombia, Romania 47% 23% N/A N/A N/A
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Ireland 46% 28% N/A N/A N/A
Emirates are more urban, more educated, and/or more Switzerland 45% 32% N/A 49% 45%
affluent than the general population.
The “Global Country Average” reflects the average result United States 44% 20% 53% 50% 50%
for all the countries where the survey was conducted. Japan 43% 19% 52% 49% 43%
Hungary 41% 33% 52% 42% 41%
21 ‒ © Ipsos | Global Health Monitor 2022
Portugal 38% 41% N/A N/A N/A
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 56% 17%
Healthcare China 72% 6%
50%
62%
55%
76%
57%
71%
Bureaucracy is the fourth concern Lack of investment in preventive Lack of investment in the system in
with 25% on average health remains the fifth concern with general is now ranked sixth with
22% 20%
• Argentina (43%) & Mexico (41%) rank
first on this measure • Portugal (46%) & Brazil (43%) rank first • Argentina (44%) leads on this measure
on this measure with Brazil (40%) second
• Bureaucracy ranges from 43% down to
10% (United Arab Emirates) • Indonesia (5%) ranks the lowest
Cost of accessing
Q: Overall, which of the following, 31% 32% 31% 31%
treatment
if any, do you see as the biggest
Bureaucracy 25% 26% 26% 26%
problems facing the healthcare
system in your country? Lack of investment in 22% 21% 24% 23%
preventative health
Global Country average Lack of investment 20% 19% 20% 19%
if any, do you see as the biggest Colombia 36% 40% N/A 36%
Switzerland 32% N/A N/A 28%
problems facing the healthcare Italy 31% 33% 34% 35%
system in your country? Chile 31% 36% 34% 34%
Thailand 31% N/A N/A N/A
All countries Netherlands 30% N/A 32% 32%
Germany 29% 32% 36% 36%
Sweden 29% 28% 29% 29%
Brazil 28% 26% 28% 31%
Spain 26% 23% 23% 28%
Poland 26% 32% 28% 27%
Ireland 26% N/A N/A N/A
United States 23% 33% 35% 30%
France 22% 20% 25% 23%
Great Britain 21% 26% 28% 23%
China 20% 24% 23% 24%
Canada 20% 21% 25% 23%
Portugal 20% N/A N/A N/A
Australia 18% 19% 23% 21%
Turkey 17% 23% 18% 21%
Hungary 17% 19% 19% 19%
Belgium 16% 20% 20% 20%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022.
Online samples in Brazil, Chile, mainland China, Colombia, India, Malaysia 16% 17% 17% 19%
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, 16%
South Korea 21% 22% 15%
Thailand, Turkey, and United Arab Emirates are more urban, more
educated, and/or more affluent than the general population. India 16% 17% 16% 14%
The “Global Country Average” reflects the average result for all the Saudi Arabia 16% 17% 11% 12%
countries where the survey was conducted.
Japan 13% 7% 10% 15%
30 ‒ © Ipsos | Global Health Monitor 2022 South Africa 11% 14% 14% 16%
United Arab Emirates 10% N/A N/A N/A
HEALTHCARE CHALLENGES Q: Overall, which of the following, if any, do you see as the biggest
problems facing the healthcare system in your country?
Global Country
United States
Saudi Arabia
Great Britain
South Africa
South Korea
Netherlands
United Arab
Switzerland
Argentina
Indonesia
Colombia
Germany
Australia
Romania
Emirates
Malaysia
Thailand
Hungary
Portugal
Average
Belgium
Sweden
Canada
Mexico
Poland
France
Ireland
Turkey
Japan
China
Brazil
Spain
Chile
India
Peru
Italy
Access to treatment/
42% 43% 37% 40% 42% 47% 65% 26% 57% 29% 39% 46% 65% 22% 41% 51% 56% 23% 47% 50% 34% 52% 63% 65% 35% 18% 42% 25% 51% 58% 18% 46% 58% 16% 23%
long waiting times
Not enough staff 42% 25% 58% 67% 24% 63% 35% 21% 17% 69% 59% 56% 61% 18% 16% 51% 49% 43% 37% 23% 67% 25% 30% 58% 35% 23% 46% 33% 56% 76% 53% 36% 42% 14% 34%
Cost of accessing treatment 31% 39% 25% 34% 25% 12% 52% 27% 37% 21% 16% 9% 24% 40% 68% 30% 19% 31% 38% 33% 23% 36% 37% 18% 39% 39% 38% 26% 9% 9% 38% 27% 37% 45% 55%
Bureaucracy 25% 43% 18% 16% 28% 20% 31% 20% 36% 22% 29% 21% 17% 16% 38% 26% 31% 13% 16% 41% 30% 39% 26% 20% 38% 16% 11% 16% 26% 29% 32% 31% 17% 10% 23%
Lack of investment in
22% 35% 16% 18% 43% 18% 27% 23% 40% 18% 18% 19% 23% 22% 17% 17% 20% 16% 16% 36% 14% 42% 22% 46% 28% 15% 23% 17% 32% 13% 11% 11% 14% 14% 17%
preventative health
Lack of investment 20% 44% 17% 22% 40% 16% 18% 15% 32% 29% 14% 32% 10% 20% 5% 23% 29% 9% 14% 28% 11% 28% 10% 37% 34% 12% 12% 9% 34% 11% 8% 8% 13% 16% 8%
Ageing population 19% 4% 27% 28% 6% 29% 7% 46% 6% 26% 22% 27% 12% 17% 3% 17% 20% 52% 14% 5% 30% 2% 24% 27% 11% 17% 5% 51% 22% 17% 31% 15% 11% 13% 15%
Poor quality treatment 17% 8% 8% 6% 29% 7% 18% 13% 24% 6% 11% 9% 22% 30% 34% 14% 15% 4% 19% 21% 7% 26% 35% 5% 28% 18% 44% 5% 8% 11% 11% 23% 27% 16% 17%
Poor safety 9% 10% 7% 4% 9% 7% 13% 15% 10% 5% 6% 5% 5% 13% 7% 7% 7% 7% 11% 9% 4% 10% 6% 5% 6% 16% 6% 9% 7% 5% 7% 16% 8% 16% 13%
Lack of choice 9% 8% 5% 5% 11% 4% 7% 14% 9% 8% 4% 4% 4% 22% 11% 6% 7% 5% 12% 13% 3% 11% 6% 0% 6% 9% 12% 9% 7% 6% 6% 15% 20% 13% 6%
Low standards of cleanliness 7% 4% 4% 4% 7% 3% 3% 10% 3% 5% 7% 5% 12% 25% 14% 5% 6% 1% 13% 7% 3% 7% 5% 1% 21% 12% 20% 3% 4% 2% 3% 8% 7% 11% 4%
Other 2% 1% 3% 3% 1% 3% 3% 1% 2% 2% 3% 4% 3% 1% 2% 2% 2% 2% 3% 2% 3% 2% 2% 3% 1% 3% 2% 2% 2% 4% 4% 2% 2% 5% 5%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022.
Online samples in Brazil, Chile, mainland China, Colombia, India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, Thailand, Turkey, and United Arab Emirates are more urban, more educated, and/or more affluent than the
general population.
The “Global Country Average” reflects the average result for all the countries where the survey was conducted.
The samples in Argentina, Australia, Belgium, Canada, France, Germany, Where results do not sum to 100 or the ‘difference’ appears to be +/-1
Great Britain, Hungary, Italy, Japan, the Netherlands, Poland, Portugal, more/less than the actual, this may be due to rounding, multiple
Romania, South Korea, Spain, Sweden, Switzerland, and the U.S. can be responses, or the exclusion of “don't know” or not stated responses.
taken as representative of their general adult population under the age of The precision of Ipsos online polls is calculated using a credibility interval
75. with a poll of 1,000 accurate to +/- 3.5 percentage points and of 500
accurate to +/- 5.0 percentage points. For more information on Ipsos'
For more information, please contact: use of credibility intervals, please visit the Ipsos website.
simon.atkinson@ipsos.com or nicolas.boyon@ipsos.com The publication of these findings abides by local rules and regulations.