Ipsos Global Health Service Monitor 2022 VDEF

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IPSOS GLOBAL

HEALTH SERVICE
MONITOR 2022
A Global Advisor survey

September 2022
01
HEALTH
CONCERNS

2 ‒ © Ipsos | Global Health Monitor 2022


GLOBAL HEALTH SERVICE MONITOR
A global perspective on the major issues for personal health and healthcare systems today, including how people
rate the services available to them and what they think needs to be improved.
• This 34-country survey explores the public view on personal health challenges and how well-equipped healthcare
systems are to deal with them. New to the survey this year are Indonesia, Ireland, Portugal, Romania, Thailand, and
United Arab Emirates.
• This is the third wave of this study that has taken place since the start of the Coronavirus pandemic and concern about
the virus is still a major issue. It has, however, dropped significantly since 2021.
• Despite the additional strain that the pandemic has placed on healthcare systems, positive ratings and levels of trust in
healthcare services have, on average, not been damaged and even seen some rises.
• However, there is widespread recognition that the health sector faces certain challenges. A majority worldwide think their
country’s healthcare system is overstretched. Overall, people think waiting times and a lack of staff are the main
challenges for health services to address.
• Access and equality is another issue. Many countries say that cost is a barrier to providing everyone with a good
standard of care, and opinions vary on whether health services treat everyone equally.
• Looking forward, more people expect their country’s healthcare systems to improve than worsen, but optimism is not
evenly widespread across all the countries surveyed.

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GLOBAL HEALTH CONCERNS
1. CORONAVIRUS 2. MENTAL HEALTH 3. CANCER

47% 36% 34%


Covid-19 has dropped 23 points since Five percentage point increase in The percentage mentioning Cancer
2021 but remains the top concern those who consider mental health a has not changed since 2021
It is still the #1 health problem in 19 of 34
top health problem (2022 vs. 2021)
• • Highest levels of concern are seen in
countries. (In 2021 it was top in 25). • Mental health has now overtaken cancer to Portugal (79%), followed by Belgium, Italy,
become the second highest concern globally. Romania and Spain.
• Concern is highest in Peru, Japan, Thailand
and Indonesia • Sweden, Chile and Ireland are the countries
most likely to be worried about mental health

Stress is the 4th concern with 26% 22% say that obesity is a top Drug abuse (16%) and diabetes
on average. concern. (16%) feature as prominent health
problems albeit to a lesser extent.
• Switzerland & Argentina are the two • This rises to 55% (+3 on 2021) in Mexico.
most concerned countries (39%).

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Health problems: Coronavirus/ Covid-
Coronavirus/ Covid-
2018 2020 2021

Global overview 19 19
47% N/A 72% 70%

Mental Health
Mental health 36% 27% 26% 31%

Q: Thinking generally, which of the Cancer Cancer 34% 52% 37% 34%
following, if any, do you see as the
Stress Stress 26% 25% 21% 22%
biggest health problems facing
people in your country today? Obesity Obesity 22% 33% 18% 19%

Covid-19 is still the top health concern Diabetes Diabetes 16% 22% 13% 13%

globally, but is dropping sharply (down


Drug abuse
Drug abuse 16% 23% 12% 13%
23 points from 2021 to 47%).
Alcohol Alcohol
abuse abuse 13% 18% 10% 11%
Most notable is the steady increase in
prominence of mental health. Two Heart disease
Heart disease 13% 17% 12% 11%

years of five-point increases means it Smoking Smoking 11% 15% 8% 9%


now surpasses cancer for the first time
as the second biggest concern, at Dementia Dementia 5% 7% 4% 4%

36%.
Hospital
Hospital superbugs
superbugs 3% 3% 3% 2%

Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022. Sexually


Sexuallytransmitted
transmitted
Online samples in Brazil, Chile, mainland China, Colombia, India, 3% 7% 3% 2%
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, diseases
diseases (STD)
(STDs)
Thailand, Turkey, and United Arab Emirates are more urban, more
educated, and/or more affluent than the general population. Other Other 2% 1% 1% 1%
The “Global Country Average” reflects the average result for all the
countries where the survey was conducted.

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2020 2021
Global country average 47% 72% 70%
Coronavirus Japan 73% 74% 85%
Peru 66% 89% 90%
Thailand 64% N/A N/A
Indonesia 63% N/A N/A
Mexico 62% 78% 85%
Brazil 62% 82% 84%
Q: Thinking generally, which of the Australia 62% 65% 75%
following, if any, do you see as the Malaysia 61% 89% 93%

biggest health problems facing China 61% 78% 66%


South Korea 60% 80% 75%
people in your country today? Germany 57% 66% 69%
Turkey 55% 82% 78%

Coronavirus has slipped significantly United Arab Emirates 51% N/A N/A
France 49% 72% 72%
since 2021 but still stays number one, Canada 49% 73% 70%
overall. As the chart illustrates, there Colombia 48% N/A 73%

are some big differences in Saudi Arabia 47% 74% 78%


India 47% 81% 76%
perceptions by country. Italy 47% 73% 69%
Spain 45% 87% 74%
United States 43% 66% 68%
Netherlands 42% 77% 66%
Great Britain 40% 76% 66%
Switzerland 39% N/A 65%
Chile 39% 71% 53%
Poland 36% 63% 46%
Belgium 34% 67% 56%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022. Ireland 32% N/A N/A
Online samples in Brazil, Chile, mainland China, Colombia, India,
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, Argentina 30% 76% 71%
Thailand, Turkey, and United Arab Emirates are more urban, more South Africa 28% 63% 83%
educated, and/or more affluent than the general population.
The “Global Country Average” reflects the average result for all the
Romania 27% N/A N/A
countries where the survey was conducted. Portugal 27% N/A N/A

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Sweden 22% 52% 49%
Hungary 18% 47% 33%
2018 2020 2021
Global country average 36% 27% 26% 31%
Mental Health Sweden 63% 59% 59% 63%
Chile 62% 26% 50% 59%
Ireland 58% N/A N/A N/A
Portugal 55% N/A N/A N/A
Spain 51% 23% 16% 35%
United States 51% 44% 33% 35%
Q: Thinking generally, which of the Brazil 49% 18% 27% 40%
following, if any, do you see as the Switzerland 48% N/A N/A 28%

biggest health problems facing Canada 46% 49% 42% 43%


Colombia 46% 17% N/A 42%
people in your country today? Australia 44% 50% 47% 47%
Great Britain 43% 50% 43% 40%

The last couple of years have seen two Peru 39% 41% 36% 37%
Argentina 37% 15% 25% 28%
successive five-point rises in the South Africa 37% 16% 22% 27%
proportion citing mental heath, now South Korea 35% 48% 27% 27%

making it the second biggest concern Belgium 33% 23% 22% 35%
Poland 33% 19% 23% 30%
globally, surpassing cancer. Netherlands 33% N/A 27% 33%
Indonesia 32% N/A N/A N/A
Malaysia 31% 16% 22% 33%
Germany 31% 37% 26% 32%
China 30% 40% 24% 25%
India 30% 18% 27% 25%
Thailand 29% N/A N/A N/A
Italy 28% 18% 10% 19%
Turkey 27% 17% 25% 19%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022. United Arab Emirates 24% N/A N/A N/A
Online samples in Brazil, Chile, mainland China, Colombia, India,
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, Hungary 23% 14% 12% 18%
Thailand, Turkey, and United Arab Emirates are more urban, more France 20% 10% 10% 12%
educated, and/or more affluent than the general population.
The “Global Country Average” reflects the average result for all the
Romania 20% N/A N/A N/A
countries where the survey was conducted. Saudi Arabia 19% 20% 12% 14%

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Mexico 15% 6% 8% 11%
Japan 15% 24% 14% 9%
2018 2020 2021
Global country average 34% 52% 37% 34%
Cancer Portugal
Belgium
79% N/A N/A N/A
59% 60% 63% 55%
Italy 53% 75% 53% 53%
Spain 49% 68% 49% 53%
Romania 49% N/A N/A N/A
Poland 47% 68% 59% 53%
Q: Thinking generally, which of the France 46% 69% 51% 45%
following, if any, do you see as the Turkey 44% 61% 41% 37%
Ireland 44%
biggest health problems facing Hungary
N/A N/A N/A
43% 56% 38% 41%
people in your country today? Peru 43% 53% 41% 36%
Great Britain 41% 50% 46% 41%
In 2018, cancer was the number one Netherlands
Sweden
40% N/A 48% 43%
35% 36% 39% 36%
concern globally at 52%. It now stands Colombia 34% 50% N/A 31%
third, behind mental health and Covid- Chile 33% 38% 33% 34%
Switzerland 32%
19, and has seen little movement since Canada
N/A N/A 29%
30% 58% 35% 26%
2020. Brazil 29% 57% 27% 31%
United States 29% 42% 26% 22%
China 28% 55% 29% 35%
Portugal has cancer as its top concern Mexico 27% 38% 29% 30%
over any other by a significant amount, Germany 26% 45% 30% 25%
whereas the rest of the world shows Japan 26% 59% 30% 22%
Argentina 25% 37% 31% 27%
less variation. Saudi Arabia 24% 34% 20% 19%
Australia 23% 39% 30% 24%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022. South Korea 21% 37% 19% 21%
Online samples in Brazil, Chile, mainland China, Colombia, India,
India 21% 38% 20% 18%
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa,
Thailand, Turkey, and United Arab Emirates are more urban, more South Africa 20% 44% 24% 23%
educated, and/or more affluent than the general population.
The “Global Country Average” reflects the average result for all the
Thailand 19% N/A N/A N/A
countries where the survey was conducted. Malaysia 18% 35% 18% 16%
United Arab Emirates 16% N/A N/A N/A
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Indonesia 16% N/A N/A N/A
2018 2020 2021
Global country average 26% 25% 21% 22%
Stress Argentina 39% 34% 29% 34%
Switzerland 39% N/A N/A 31%
South Korea 35% 48% 35% 33%
Sweden 35% 39% 33% 28%
Peru 35% 29% 26% 35%
Colombia 34% 35% N/A 30%
Q: Thinking generally, which of the Turkey 34% 31% 31% 28%
following, if any, do you see as the Romania 34% N/A N/A N/A

biggest health problems facing Belgium 31% 31% 26% 30%


Japan 31% 37% 33% 28%
people in your country today? Chile 30% 23% 25% 27%
Poland 29% 25% 30% 26%

Concerns about stress remain steady Italy 29% 26% 18% 21%
France 28% 33% 23% 23%
globally, with more than 20% rating it Spain 28% 25% 18% 19%
as a top worry. Hungary 27% 32% 25% 23%
Brazil 27% 19% 18% 22%
Thailand 27% N/A N/A N/A
The four-point increase recorded this India 25% 26% 19% 20%
year is significant and puts stress at its China 24% 25% 16% 26%
South Africa 24% 17% 18% 17%
highest level since the beginning of Netherlands 23% N/A 19% 18%
this tracker. Mexico 23% 18% 19% 15%
Portugal 22% N/A N/A N/A
Indonesia 22% N/A N/A N/A
Malaysia 18% 14% 17% 18%
Ireland 18% N/A N/A N/A
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022. United States 17% 13% 15% 14%
Online samples in Brazil, Chile, mainland China, Colombia, India,
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, Saudi Arabia 16% 12% 8% 7%
Thailand, Turkey, and United Arab Emirates are more urban, more United Arab Emirates 15% N/A N/A N/A
educated, and/or more affluent than the general population.
The “Global Country Average” reflects the average result for all the
Germany 14% 24% 17% 16%
countries where the survey was conducted. Canada 14% 14% 13% 16%

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Great Britain 14% 12% 9% 11%
Australia 11% 9% 14% 12%
2018 2020 2021
Global country average 22% 33% 18% 19%
Obesity Mexico 55% 76% 52% 52%
Chile 38% 59% 36% 43%
Portugal 35% N/A N/A N/A
Great Britain 29% 50% 27% 28%
Netherlands 28% N/A 21% 28%
Malaysia 27% 52% 20% 18%
Q: Thinking generally, which of the Romania 26% N/A N/A N/A
following, if any, do you see as the Sweden 25% 30% 21% 23%

biggest health problems facing Argentina 25% 31% 20% 21%


Peru 25% 28% 26% 21%
people in your country today? Poland 25% 34% 11% 18%
Belgium 24% 23% 22% 20%

In fifth place, obesity is still less Spain 23% 43% 15% 22%
United States 23% 40% 25% 20%
prominent than it was in 2018 though France 23% 33% 17% 20%
concern increased by three points this Ireland 23% N/A N/A N/A

year. Hungary 22% 29% 14% 22%


Saudi Arabia 22% 37% 15% 15%
United Arab Emirates 22% N/A N/A N/A
Since 2018 Mexico has consistently Turkey 20% 44% 19% 22%
Colombia 20% 23% N/A 16%
stood out as the country most worried Australia 19% 46% 22% 17%
about obesity. Mexicans have it as China 19% 28% 13% 17%
their second highest concern, behind Germany 18% 30% 14% 17%
Canada 17% 31% 12% 12%
Coronavirus. Switzerland 16% N/A N/A 12%
Brazil 15% 24% 11% 13%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022. South Korea 15% 20% 10% 11%
Online samples in Brazil, Chile, mainland China, Colombia, India,
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, Italy 13% 24% 8% 9%
Thailand, Turkey, and United Arab Emirates are more urban, more Thailand 11% N/A N/A N/A
educated, and/or more affluent than the general population.
The “Global Country Average” reflects the average result for all the
India 10% 21% 7% 9%
countries where the survey was conducted. South Africa 9% 21% 7% 7%
Indonesia 6% N/A N/A N/A
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Japan 5% 12% 4% 4%
02
HEALTHCARE
PERCEPTIONS

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VIEWS OF HEALTHCARE SERVICES

83%
55% of Britons say their
system provides equal

50%
care to all, placing it
seventh. UAE (67%), in Great Britain say the
Saudi Arabia (66%) & system is overstretched
on average say their country’s Portugal (62%) are top
healthcare services are “good”
vs.61% global country
this ranges from:

59%
average

79% in Saudi Arabia think vaccinations against


to 14% in Poland
infectious diseases should be
compulsory

Nearly 9 in 10
Future Healthcare in South Africa say that most
Quality of care going into the future fluctuates a lot, from 78% people in their country cannot
(UAE) to 8% (Hungary) afford good healthcare (85%)

12 ‒ © Ipsos | Global Health Monitor 2022


% Very good/good % Poor/very poor 2018 2020 2021
Global country average 50% 19% 44% 50% 53%
Quality of Saudi Arabia 79% 6% 54% 73% 76%
United Arab Emirates 77% 7% N/A N/A N/A
healthcare Australia 69% 8% 71% 81% 78%
Belgium 69% 9% 64% 70% 76%
Switzerland 68% 10% N/A N/A 78%
Q: How would you rate the quality Netherlands 68% 9% N/A 76% 77%
of healthcare that you and your Malaysia 66% 10% 72% 71% 67%
family have access to in your United States 66% 11% 63% 71% 67%

country? China 64% 6% 39% 53% 57%


Great Britain 63% 13% 73% 74% 68%
By healthcare we include doctors, specialist Sweden 63% 12% 51% 64% 64%
physicians such as surgeons, hospitals, India 60% 16% 55% 52% 56%
tests for diagnosis and drugs to treat South Korea 57% 8% 50% 55% 58%
various ailments. Indonesia 57% 8% N/A N/A N/A
France 55% 16% 55% 59% 62%
Though a majority of countries rate Argentina 55% 13% 58% 49% 58%

their systems by at least the same Canada 54% 16% 62% 72% 64%
Germany 54% 15% 56% 66% 60%
positive margin as the global
Thailand 53% 9% N/A N/A N/A
average, we still observe a few Spain 50% 21% 58% 52% 60%
outliers, particularly in Latin America South Africa 46% 23% 46% 47% 50%
and Central Europe. Ireland 42% 28% N/A N/A N/A
Japan 41% 9% 34% 33% 36%
Colombia 38% 29% 25% N/A 34%
Turkey 37% 26% 46% 41% 45%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022.
Chile 35% 26% 30% 32% 29%
Online samples in Brazil, Chile, mainland China, Colombia, Italy 34% 29% 33% 42% 46%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab
Mexico 29% 31% 26% 29% 32%
Emirates are more urban, more educated, and/or more Brazil 29% 31% 18% 31% 30%
affluent than the general population.
The “Global Country Average” reflects the average result
Peru 21% 35% 20% 18% 19%
for all the countries where the survey was conducted. Romania 21% 39% N/A N/A N/A
Hungary 14% 53% 20% 21% 16%
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Poland 14% 43% 14% 9% 12%
% Improve % Get worse 2018 2020 2021
Global country average 33% 20% 34% 32% 34%
Quality of United Arab Emirates 78% 5% N/A N/A N/A
Saudi Arabia 72% 6% 57% 67% 77%
healthcare Colombia 71% 9% 66% N/A 66%

in the future 62% 8%


Brazil 61% 64% 66%
Peru 59% 8% 63% 68% 59%
China 57% 3% 48% 39% 61%
Chile 54% 16% 55% 54% 58%

Q: Over the coming years, do you India 53% 9% 53% 52% 56%
Argentina 52% 11% 53% 56% 60%
expect the quality of healthcare Mexico 52% 8% 47% 58% 56%
that you and your family will have Indonesia 52% 3% N/A N/A N/A
access to locally will improve, stay Thailand 44% 7% N/A N/A N/A
the same, or get worse? South Africa 39% 21% 35% 41% 39%
Portugal 35% 29% N/A N/A N/A

Only a minority expect major Malaysia 33% 8% 49% 45% 41%


Spain 29% 23% 44% 45% 38%
changes in the coming years.
Turkey 24% 36% 44% 31% 27%
Australia 23% 19% 22% 28% 27%
Latin American countries stand out United States 21% 16% 18% 21% 17%
by rating their systems negatively Sweden 19% 25% 28% 19% 25%

but expressing optimism for the Switzerland 19% 20% N/A N/A 24%
South Korea 18% 12% 24% 17% 21%
future.
Great Britain 18% 39% 8% 14% 13%
Belgium 17% 27% 22% 19% 20%
Canada 16% 32% 15% 17% 17%
Romania 16% 21% N/A N/A N/A
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. France 15% 43% 14% 13% 11%
Online samples in Brazil, Chile, mainland China, Colombia, Germany 15% 32% 10% 16% 11%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Ireland 15% 31% N/A N/A N/A
Emirates are more urban, more educated, and/or more Netherlands 13% 29% N/A 15% 15%
affluent than the general population.
The “Global Country Average” reflects the average result Poland 10% 28% 18% 10% 16%
for all the countries where the survey was conducted. Italy 9% 31% 14% 18% 17%
Japan 9% 15% 15% 11% 11%
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Hungary 8% 45% 12% 12% 10%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 53% 22%
Trust in
40% 50% 51%
Portugal 91% 4% N/A N/A N/A
71% 11%
healthcare
Saudi Arabia 46% 67% 71%
United Arab Emirates 71% 14% N/A N/A N/A
China 69% 8% 46% 74% 70%
Netherlands 66% 12% N/A 67% 67%
India 66% 14% 51% 54% 59%
Q: I trust the healthcare system in Switzerland 65% 15% N/A N/A 74%
Malaysia 64% 10%
my country to provide me with the 63% 75% 68%
Spain 64% 16% 64% 62% 65%
best treatment. Thailand 62% 16% N/A N/A N/A
Great Britain 61% 13% 63% 68% 65%
To what extent do you agree or Belgium 61% 11% 54% 59% 59%
disagree with this statement? Sweden 61% 19% 48% 59% 56%
Australia 60% 14% 61% 74% 69%
A majority globally have trust in their France 60% 17% 50% 58% 57%
local healthcare system, but variation Indonesia 60% 9% N/A N/A N/A

by country is significant with trust Canada 53% 18% 56% 64% 59%
South Korea 53% 13% 36% 54% 55%
ranging from 91% in Portugal and Argentina 53% 17% 47% 50% 55%
10% in Hungary. Japan 53% 13% 37% 48% 49%
Germany 51% 21% 45% 58% 55%
Ireland 50% 28% N/A N/A N/A
United States 48% 22% 43% 52% 49%
South Africa 46% 30% 37% 42% 42%
Italy 45% 23% 36% 45% 52%
Turkey 42% 35% 43% 43% 45%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. Brazil 41% 31% 20% 33% 37%
Online samples in Brazil, Chile, mainland China, Colombia, Colombia 41% 34% 26% N/A 36%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Mexico 40% 30% 31% 38% 40%
Emirates are more urban, more educated, and/or more Chile 37% 33% 34% 30% 33%
affluent than the general population.
The “Global Country Average” reflects the average result Poland 31% 38% 22% 18% 25%
for all the countries where the survey was conducted. Peru 27% 38% 24% 28% 28%
Romania 24% 46% N/A N/A N/A
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Hungary 10% 70% 13% 16% 11%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 61% 18%
Cost of
59% 59% 58%
South Africa 85% 7% 83% 88% 83%

healthcare 83% 9%
Hungary 77% 83% 80%
Chile 82% 8% 81% 85% 81%
Peru 82% 8% 77% 86% 81%
Romania 82% 5% N/A N/A N/A
Brazil 80% 7% 74% 83% 90%
Q: Many people in my country Argentina 78% 12% 70% 81% 80%
Colombia 77% 11% 78% N/A 83%
cannot afford good healthcare. Mexico 77% 10% 75% 76% 80%
Poland 73% 12% 73% 83% 74%
To what extent do you agree or Thailand 72% 12% N/A N/A N/A
disagree with this statement? India 70% 13% 72% 73% 73%
Ireland 70% 13% N/A N/A N/A
A majority of respondents in the 34 United States 69% 10% 75% 69% 67%
countries surveyed acknowledge Indonesia 69% 12% N/A N/A N/A
that many people in their countries Turkey 67% 20% 57% 64% 63%
cannot afford good healthcare. United Arab Emirates 62% 18% N/A N/A N/A
Saudi Arabia 58% 18% 56% 64% 52%
Spain 57% 22% 52% 58% 57%
Sweden and South Korea tend to
France 55% 19% 60% 58% 49%
disagree with a plurality saying it is Portugal 54% 23% N/A N/A N/A
not the case. Italy 53% 16% 54% 53% 55%
China 53% 20% 63% 55% 51%
Malaysia 51% 20% 51% 50% 56%
Belgium 51% 16% 32% 55% 54%
Japan 50% 17% 44% 48% 53%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. Australia 50% 23% 46% 42% 43%
Online samples in Brazil, Chile, mainland China, Colombia, Great Britain 50% 26% 30% 28% 37%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Switzerland 45% 28% N/A N/A 42%
Emirates are more urban, more educated, and/or more Germany 39% 29% 40% 37% 37%
affluent than the general population.
The “Global Country Average” reflects the average result Netherlands 39% 31% N/A 29% 33%
for all the countries where the survey was conducted. Canada 38% 29% 27% 29% 33%
South Korea 24% 38% 28% 25% 26%
16 ‒ © Ipsos | Global Health Monitor 2022
Sweden 24% 47% 25% 24% 19%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 42% 34%
Equality United Arab Emirates 67% 17%
31%
N/A
37%
N/A
39%
N/A

of care 66% 12%


Saudi Arabia 41% 57% 65%
Portugal 62% 16% N/A N/A N/A
China 61% 12% 43% 67% 54%
Malaysia 59% 14% 57% 62% 59%
India 56% 24% 40% 41% 45%
Q: The healthcare system in my Great Britain 55% 22% 54% 63% 56%
Spain 54% 23% 52% 51% 61%
country provides the same Thailand 52% 19% N/A N/A N/A
standard of care to everyone. South Korea 49% 18% 33% 49% 49%
Canada 49% 26% 50% 54% 53%
To what extent do you agree or Australia 49% 25% 47% 53% 50%
disagree with this statement? Sweden 47% 29% 40% 40% 50%
Netherlands 46% 23% #N/A 52% 47%
There is neither a majority globally to France 46% 31% 30% 38% 42%
agree or to disagree with this Switzerland 45% 31% N/A N/A 51%
Indonesia 44% 28%
statement, but countries whose N/A N/A N/A
Belgium 43% 28% 34% 34% 35%
citizens agree tend to be the ones Japan 41% 21% 26% 35% 35%
where satisfaction with the current Italy 39% 33% 28% 36% 44%
system is highest, and vice versa. Germany 36% 40% 23% 37% 33%
Argentina 35% 40% 34% 32% 34%
Turkey 34% 47% 35% 36% 41%
Mexico 34% 41% 24% 22% 25%
Ireland 31% 47% N/A N/A N/A
Brazil 29% 51% 18% 23% 23%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. United States 28% 45% 24% 24% 27%
Online samples in Brazil, Chile, mainland China, Colombia, South Africa 27% 56% 17% 20% 23%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Colombia 27% 52% 17% N/A 19%
Emirates are more urban, more educated, and/or more Peru 25% 51% 19% 18% 19%
affluent than the general population.
The “Global Country Average” reflects the average result Poland 23% 57% 17% 13% 19%
for all the countries where the survey was conducted. Romania 22% 56% N/A N/A N/A
Chile 19% 63% 19% 13% 16%
17 ‒ © Ipsos | Global Health Monitor 2022
Hungary 15% 70% 13% 19% 14%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
61% 15%
Healthcare
Global country average 54% 55% 56%
Portugal 87% 6% N/A N/A N/A

capacity Great Britain


Sweden
83%
82%
4%
5%
85%
74%
81%
77%
85%
76%
France 78% 8% 70% 73% 66%
Ireland 78% 10% N/A N/A N/A
Hungary 76% 10% 80% 77% 73%
Q: The healthcare system in my Netherlands 74% 7% N/A 65% 67%
Canada 73% 6% 67% 64% 74%
country is overstretched. Australia 72% 8% 60% 52% 58%
Spain 71% 11% 70% 75% 71%
To what extent do you agree or Chile 70% 11% 70% 65% 67%
disagree with this statement? Italy 70% 7% 64% 61% 63%
Peru 69% 11% 60% 75% 72%
A majority of respondents in the 34 Romania 69% 10% N/A N/A N/A
countries surveyed think their Brazil 67% 12% 66% 69% 71%
country’s healthcare system is Colombia 65% 14% 69% N/A 75%
Belgium 64% 7%
overstretched. 33% 57% 57%
Thailand 63% 14% N/A N/A N/A
Argentina 59% 16% 60% 67% 59%
No country disagrees by a majority, South Africa 59% 12% 57% 62% 64%
though China, Poland and Japan Turkey 59% 22% 46% 46% 53%
disagree by a plurality. Germany 59% 13% 55% 35% 44%
India 58% 12% 46% 51% 54%
United Arab Emirates 57% 21% N/A N/A N/A
Saudi Arabia 56% 12% 41% 56% 53%
Mexico 53% 16% 57% 51% 52%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. United States 51% 13% 48% 48% 55%
Online samples in Brazil, Chile, mainland China, Colombia, Indonesia 47% 23% N/A N/A N/A
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Switzerland 46% 20% N/A N/A 39%
Emirates are more urban, more educated, and/or more Malaysia 42% 25% 42% 39% 44%
affluent than the general population.
The “Global Country Average” reflects the average result China 31% 35% 43% 31% 27%
for all the countries where the survey was conducted. South Korea 30% 26% 24% 27% 29%
Poland 27% 43% 32% 22% 25%
18 ‒ © Ipsos | Global Health Monitor 2022
Japan 15% 27% 15% 12% 13%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 48% 28%
Getting an
41% 46% 48%
United Arab Emirates 78% 10% N/A N/A N/A
70% 13%
appointment
India 61% 63% 65%
Saudi Arabia 65% 15% 48% 65% 70%
South Korea 65% 10% 55% 62% 67%
South Africa 61% 21% 52% 61% 53%
China 59% 12% 35% 61% 57%
Q: I find it easy to get an Malaysia 59% 16% 53% 60% 59%
Switzerland 58% 19% N/A N/A 70%
appointment with doctors in my
Netherlands 58% 16% N/A 60% 61%
local area. Thailand 57% 18% N/A N/A N/A
United States 56% 17% 58% 61% 58%
To what extent do you agree or Spain 54% 27% 64% 45% 51%
disagree with this statement? Australia 53% 23% 63% 72% 63%
Indonesia 53% 14% N/A N/A N/A
Though a plurality globally find it easy Belgium 51% 23% 45% 55% 59%
to get an appointment in their local Ireland 49% 32% N/A N/A N/A
area, opinions are quite divided in Mexico 47% 31% 37% 41% 41%
Colombia 44% 35% 31% N/A 35%
several countries. Sweden 43% 27% 34% 42% 49%
Germany 43% 32% 32% 46% 44%
Argentina 43% 33% 41% 45% 40%
Chile 42% 36% 37% 35% 35%
Japan 41% 20% 27% 35% 37%
Poland 40% 41% 30% 25% 34%
Brazil 38% 39% 24% 37% 41%
Romania 37% 33% N/A N/A N/A
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. Canada 36% 35% 43% 45% 42%
Online samples in Brazil, Chile, mainland China, Colombia, France 35% 43% 36% 35% 36%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Great Britain 35% 46% 40% 37% 33%
Emirates are more urban, more educated, and/or more Portugal 35% 45% N/A N/A N/A
affluent than the general population.
The “Global Country Average” reflects the average result Italy 34% 35% 27% 30% 42%
for all the countries where the survey was conducted. Turkey 32% 50% 59% 53% 49%
Peru 31% 47% 26% 23% 27%
19 ‒ © Ipsos | Global Health Monitor 2022
Hungary 24% 51% 23% 25% 24%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 64% 14%
Waiting times
62% 62% 60%
Portugal 88% 5% N/A N/A N/A
Hungary 86% 5% 78% 80% 83%
Peru 81% 9% 75% 84% 74%
Poland 81% 8% 77% 83% 81%
Brazil 78% 8% 73% 79% 84%
Q: Waiting times to get an Chile 76% 9% 77% 77% 76%
appointment with doctors are Colombia 75% 9% 74% N/A 78%
Great Britain 75% 7% 62% 68% 73%
too long in my country. Turkey 75% 14% 51% 66% 69%
Spain 73% 7% 70% 74% 72%
To what extent do you agree or Argentina 71% 10% 64% 68% 70%
disagree with this statement? Italy 70% 8% 70% 72% 73%
Mexico 70% 13% 74% 71% 73%
A majority globally agree that Romania 70% 10% N/A N/A N/A
waiting times are too long. Canada 68% 9% 62% 61% 65%
Germany 67% 11% 65% 60% 61%
Switzerland is the only country Ireland 67% 15% N/A N/A N/A
where (slightly) more people France 66% 14% 53% 57% 51%
Belgium 65% 11% 38% 56% 57%
disagree than agree. Thailand 64% 12% N/A N/A N/A
Malaysia 63% 13% 61% 62% 56%
Sweden 62% 12% 59% 60% 59%
Indonesia 58% 13% N/A N/A N/A
India 57% 19% 55% 55% 55%
Japan 57% 13% 47% 58% 57%
Australia 56% 19% 43% 41% 43%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. Netherlands 53% 17% N/A 47% 46%
Online samples in Brazil, Chile, mainland China, Colombia, South Africa 50% 23% 54% 56% 55%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab United Arab Emirates 50% 25% N/A N/A N/A
Emirates are more urban, more educated, and/or more Saudi Arabia 47% 26% 50% 49% 43%
affluent than the general population.
The “Global Country Average” reflects the average result United States 43% 24% 41% 36% 40%
for all the countries where the survey was conducted. China 41% 23% 54% 47% 39%
South Korea 37% 31% 38% 37% 35%
20 ‒ © Ipsos | Global Health Monitor 2022
Switzerland 34% 35% N/A N/A 28%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 59% 18%
Compulsory United Arab Emirates 78% 9%
67%
N/A
64%
N/A
62%
N/A

vaccinations 78% 5%
Indonesia N/A N/A N/A
Mexico 75% 10% 74% 76% 76%
India 74% 11% 74% 76% 74%
Brazil 72% 13% 75% 78% 77%
Peru 72% 13% 77% 81% 72%
Q: Vaccinating against serious Argentina 72% 10% 82% 74% 72%
Chile 72% 12% 73% 77% 73%
infectious diseases should be Colombia 71% 15% 80% N/A 72%
compulsory. Saudi Arabia 68% 12% 64% 80% 72%
Turkey 66% 16% 81% 72% 71%
To what extent do you agree or Malaysia 64% 10% 76% 86% 81%
disagree with this statement? Thailand 63% 16% N/A N/A N/A
China 62% 11% 60% 59% 62%
A majority declare themselves to Australia 61% 15% 72% 62% 61%
be in favour of compulsory South Korea 60% 15% 71% 74% 65%
vaccinations. Great Britain 60% 17% 67% 59% 60%
Spain 58% 16% 66% 65% 58%
Italy 57% 17% 63% 55% 67%
The only country where more
Sweden 56% 23% 56% 60% 56%
people disagree than agree is Canada 56% 17% 60% 61% 63%
Portugal. Belgium 54% 21% 56% 58% 54%
Poland 54% 21% 62% 50% 51%
France 53% 19% 50% 55% 53%
Germany 52% 23% 54% 47% 52%
Netherlands 48% 27% 53% 47% 48%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. South Africa 48% 30% 78% 66% 46%
Online samples in Brazil, Chile, mainland China, Colombia, Romania 47% 23% N/A N/A N/A
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Ireland 46% 28% N/A N/A N/A
Emirates are more urban, more educated, and/or more Switzerland 45% 32% N/A 49% 45%
affluent than the general population.
The “Global Country Average” reflects the average result United States 44% 20% 53% 50% 50%
for all the countries where the survey was conducted. Japan 43% 19% 52% 49% 43%
Hungary 41% 33% 52% 42% 41%
21 ‒ © Ipsos | Global Health Monitor 2022
Portugal 38% 41% N/A N/A N/A
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 56% 17%
Healthcare China 72% 6%
50%
62%
55%
76%
57%
71%

information 72% 12%


United Arab Emirates N/A N/A N/A
Sweden 70% 7% 31% 67% 72%
Saudi Arabia 70% 11% 46% 68% 71%
Great Britain 69% 9% 41% 77% 75%
Australia 68% 8% 78% 76% 68%
Q: In my country, information Malaysia 66% 9% 59% 74% 68%

about how to look after my Netherlands 66% 9% N/A 66% 64%


South Korea 66% 8% 56% 59% 60%
health is readily available when I Switzerland 65% 13% N/A 74% 65%
need it. Thailand 64% 12% N/A N/A N/A
India 63% 15% 56% 56% 57%
To what extent do you agree or United States 62% 10% 54% 66% 65%
disagree with this statement? Germany 61% 10% 66% 67% 61%
Belgium 60% 10% 54% 56% 60%
A majority feel well informed France 60% 14% 56% 61% 60%
globally but people in countries Canada 59% 12% 66% 62% 59%
Spain 58% 16% 55% 59% 58%
with lower levels of satisfaction with South Africa 57% 19% N/A N/A N/A
their respective systems also tend Indonesia 57% 15% 53% 57% 53%
to be less satisfied with the Japan 56% 12% N/A N/A N/A
information they get. Ireland 56% 19% 46% 46% 56%
Turkey 51% 27% 63% 54% 59%
Mexico 51% 18% 42% 47% 51%
Argentina 49% 14% 50% 50% 49%
Colombia 46% 27% N/A 39% 46%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. Poland 45% 27% 35% 38% 45%
Online samples in Brazil, Chile, mainland China, Colombia, Italy 42% 25% 35% 43% 42%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Brazil 41% 30% 37% 43% 41%
Emirates are more urban, more educated, and/or more Chile 39% 27% 32% 40% 39%
affluent than the general population.
The “Global Country Average” reflects the average result Romania 38% 25% N/A N/A N/A
for all the countries where the survey was conducted. Peru 37% 34% 27% 36% 37%
Portugal 37% 29% N/A N/A N/A
22 ‒ © Ipsos | Global Health Monitor 2022
Hungary 35% 33% 36% 32% 35%
% Strongly/Tend to agree % Tend to/Strongly disagree 2018 2020 2021
Global country average 55% 19% 47% 52% 55%

Health service United Arab Emirates


China
73%
72%
13%
7%
N/A
53%
N/A
71%
N/A
73%

information Saudi Arabia


Australia
72%
70%
12%
8%
44%
77%
67%
71%
72%
70%
Sweden 70% 8% 58% 70% 72%
Great Britain 68% 10% 69% 73% 70%
Q: In my country, information Switzerland 66% 12% 63% 71% 70%
Malaysia 66% 9% N/A 76% 66%
about healthcare services is Netherlands 66% 9% N/A 69% 67%
readily available when I need it. South Korea 66% 8% 54% 61% 63%
India 65% 15% 50% 52% 60%
To what extent do you agree or Thailand 64% 15% N/A N/A N/A
disagree with this statement? Germany 61% 14% 54% 62% 61%
Belgium 61% 10% 62% 63% 61%
Similarly to information about ones United States 58% 12% 61% 63% 62%
health, information about services France 56% 17% 50% 56% 56%
available are lower in the countries Canada 55% 15% 50% 58% 55%
Spain 55% 18% 64% 62% 55%
with lower satisfaction levels. Indonesia 55% 14% N/A N/A N/A
Ireland 54% 18% N/A N/A N/A
Turkey 52% 27% 66% 63% 59%
South Africa 51% 23% 45% 47% 51%
Argentina 51% 18% 47% 52% 48%
Japan 50% 11% 42% 42% 50%
Mexico 45% 26% 31% 41% 45%
Chile 43% 23% 35% 36% 43%
Base: 23,507 online adults in 34 countries, 22 July – 5
August 2022. Colombia 42% 32% N/A 33% 42%
Online samples in Brazil, Chile, mainland China, Colombia, Italy 39% 25% 24% 33% 39%
India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi
Arabia, South Africa, Thailand, Turkey, and United Arab Poland 39% 32% 34% 41% 39%
Emirates are more urban, more educated, and/or more Brazil 37% 34% 30% 33% 37%
affluent than the general population.
The “Global Country Average” reflects the average result Portugal 37% 36% N/A N/A N/A
for all the countries where the survey was conducted. Peru 35% 37% 24% 29% 35%
Romania 34% 30% N/A N/A N/A
23 ‒ © Ipsos | Global Health Monitor 2022
Hungary 31% 34% 35% 29% 31%
03
HEALTHCARE
CHALLENGES

24 ‒ © Ipsos | Global Health Monitor 2022


CHALLENGES TO HEALTHCARE SYSTEMS
1. WAITING TIME 2. LACK OF STAFF 3. COST OF TREATMENT

42% 42% 31%


Proportion saying access to Three-point increase in not enough Of those in our 34-country survey
treatment/waiting times is a staff being a healthcare challenge vs worry about the cost of accessing
healthcare challenge is little changed 2021 survey treatment
(+1)
• Concern has increased the most in Turkey • Highest levels of concern in Indonesia, the
• Highest levels of concern in Hungary, (+15 pts.) U.S., and Chile
Chile, and Portugal (65%)

Bureaucracy is the fourth concern Lack of investment in preventive Lack of investment in the system in
with 25% on average health remains the fifth concern with general is now ranked sixth with
22% 20%
• Argentina (43%) & Mexico (41%) rank
first on this measure • Portugal (46%) & Brazil (43%) rank first • Argentina (44%) leads on this measure
on this measure with Brazil (40%) second
• Bureaucracy ranges from 43% down to
10% (United Arab Emirates) • Indonesia (5%) ranks the lowest

25 ‒ © Ipsos | Global Health Monitor 2022


Healthcare Access to treatment/
2018 2020 2021

challenges waiting times


42% 40% 40% 41%

Not enough staff 42% 36% 39% 39%

Cost of accessing
Q: Overall, which of the following, 31% 32% 31% 31%
treatment
if any, do you see as the biggest
Bureaucracy 25% 26% 26% 26%
problems facing the healthcare
system in your country? Lack of investment in 22% 21% 24% 23%
preventative health
Global Country average Lack of investment 20% 19% 20% 19%

Ageing population 19% 20% 21% 21%

Access to treatment/waiting times emerge


as the main problems that people around Poor quality treatment 17% 21% 16% 16%

the world think their country’s healthcare


Lack of choice 9% 8% 8% 8%
system faces – on average four in ten
select these. Not enough staff is joint first Poor safety 9% 8% 7% 7%
for the first time since 2018.
Low standards 7% 8% 7% 6%
Cost of accessing treatment is the third
most selected issue globally (31%). Other 2% 3% 3% 3%

While no country has bureaucracy as their


top healthcare challenge, it is widely
recognised among the main issues.

Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022.


26 ‒ © Ipsos | Global Health Monitor 2022 Online samples in Brazil, Chile, mainland China, Colombia, India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia,
South Africa, Thailand, Turkey, and United Arab Emirates are more urban, more educated, and/or more affluent than the
general population.
The “Global Country Average” reflects the average result for all the countries where the survey was conducted.
2018 2020 2021
Global country average 42% 41% 40% 41%
Access to treatment/ Hungary 65% 65% 59% 61%
Chile 65%
waiting times
64% 64% 61%
Portugal 65% N/A N/A N/A
Poland 63% 70% 68% 68%
Sweden 58% 52% 55% 51%
Turkey 58% 38% 46% 45%
Q: Overall, which of the following, Colombia 57% 59% N/A 52%
if any, do you see as the biggest Italy 56% 59% 60% 55%

problems facing the healthcare Peru 52% 46% 48% 51%


Spain 51% 52% 43% 52%
system in your country? Ireland 51% N/A N/A N/A
Mexico 50% 48% 51% 55%
All countries Canada 47% 49% 47% 48%
Malaysia 47% 43% 53% 43%
Great Britain 46% 32% 43% 52%
Thailand 46% N/A N/A N/A
Argentina 43% 35% 38% 45%
Brazil 42% 35% 37% 45%
South Africa 42% 41% 39% 40%
Indonesia 41% N/A N/A N/A
Belgium 40% 26% 32% 36%
Germany 39% 37% 35% 39%
Australia 37% 37% 36% 38%
Romania 35% N/A N/A N/A
Netherlands 34% N/A 36% 34%
France 29% 29% 29% 29%
China 26% 26% 24% 25%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022.
Online samples in Brazil, Chile, mainland China, Colombia, India, South Korea 25% 26% 20% 24%
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, Japan 23% 20% 23% 24%
Thailand, Turkey, and United Arab Emirates are more urban, more
educated, and/or more affluent than the general population. United States 23% 22% 17% 22%
The “Global Country Average” reflects the average result for all the India 22% 22% 21% 24%
countries where the survey was conducted.
Saudi Arabia 18% 21% 23% 24%

27 ‒ © Ipsos | Global Health Monitor 2022


Switzerland 18% N/A N/A 12%
United Arab Emirates 16% N/A N/A N/A
2018 2020 2021
Global country average 42% 36% 39% 39%
Not enough staff Sweden 76% 68% 68% 71%
France 69% 67% 69% 63%
Netherlands 67% N/A 61% 66%
Belgium 67% 38% 57% 57%
Q: Overall, which of the following, Canada 63% 54% 54% 61%
if any, do you see as the biggest Hungary 61% 63% 54% 58%
Germany 59% 61% 58% 58%
problems facing the healthcare Australia 58% 37% 40% 47%
system in your country? Portugal 58% N/A N/A N/A
Great Britain 56% 54% 49% 56%
All countries Spain 56% 49% 55% 51%
Switzerland 53% N/A N/A 44%
Ireland 51% N/A N/A N/A
Italy 49% 38% 41% 45%
South Africa 46% 41% 39% 38%
Japan 43% 33% 47% 52%
Turkey 42% 36% 30% 27%
Malaysia 37% 34% 37% 38%
Thailand 36% N/A N/A N/A
Chile 35% 39% 30% 27%
Romania 35% N/A N/A N/A
United States 34% 14% 16% 28%
South Korea 33% 27% 30% 31%
Poland 30% 23% 28% 26%
Argentina 25% 25% 28% 24%
Peru 25% 21% 25% 25%
Brazil 24% 23% 17% 19%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022.
Online samples in Brazil, Chile, mainland China, Colombia, India, Saudi Arabia 23% 15% 17% 21%
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, 23%
Thailand, Turkey, and United Arab Emirates are more urban, more Mexico 20% 21% 19%
educated, and/or more affluent than the general population. China 21% 23% 12% 21%
The “Global Country Average” reflects the average result for all the
India 18% 17% 19% 22%
countries where the survey was conducted.
Colombia 17% 17% N/A 22%
28 ‒ © Ipsos | Global Health Monitor 2022 Indonesia 16% N/A N/A N/A
United Arab Emirates
14%
N/A N/A N/A
2018 2020 2021
Global country average 31% 32% 31% 31%
Cost of accessing Indonesia 68% N/A N/A N/A
United States 55%
treatment
64% 59% 52%
Chile 52% 46% 62% 58%
United Arab Emirates 45% N/A N/A N/A
India 40% 44% 45% 44%
Argentina 39% 35% 34% 40%
Q: Overall, which of the following, Saudi Arabia 39% 32% 41% 35%
if any, do you see as the biggest Romania 39% N/A N/A N/A

problems facing the healthcare Malaysia 38% 49% 42% 41%


Switzerland 38% N/A N/A 37%
system in your country? South Africa 38% 39% 32% 37%
Colombia 37% 37% N/A 35%
All countries Poland 37% 34% 35% 34%
Turkey 37% 32% 39% 32%
Peru 36% 29% 37% 37%
Belgium 34% 27% 39% 36%
Mexico 33% 26% 36% 40%
Japan 31% 44% 32% 28%
Ireland 30% N/A N/A N/A
China 27% 32% 24% 31%
Thailand 27% N/A N/A N/A
South Korea 26% 32% 27% 25%
Australia 25% 38% 29% 25%
Brazil 25% 18% 22% 24%
Hungary 24% 18% 20% 21%
Netherlands 23% N/A 26% 24%
France 21% 34% 28% 24%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022.
Online samples in Brazil, Chile, mainland China, Colombia, India, Italy 19% 28% 20% 18%
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, 18%
Thailand, Turkey, and United Arab Emirates are more urban, more Portugal N/A N/A N/A
educated, and/or more affluent than the general population. Germany 16% 19% 17% 17%
The “Global Country Average” reflects the average result for all the
Canada 12% 10% 11% 10%
countries where the survey was conducted.
Sweden 9% 11% 11% 11%
29 ‒ © Ipsos | Global Health Monitor 2022 Spain 9% 15% 8% 10%
Great Britain
9%
8% 9% 9%
2018 2020 2021
26%
BUREAUCRACY
Global country average 26% 26% 26%
Bureaucracy Argentina 43% 39% 40% 43%
Mexico 41% 46% 42% 38%
Peru 39% 38% 45% 39%
Romania 38% N/A N/A N/A
Q: Overall, which of the following, Indonesia 38% N/A N/A N/A

if any, do you see as the biggest Colombia 36% 40% N/A 36%
Switzerland 32% N/A N/A 28%
problems facing the healthcare Italy 31% 33% 34% 35%
system in your country? Chile 31% 36% 34% 34%
Thailand 31% N/A N/A N/A
All countries Netherlands 30% N/A 32% 32%
Germany 29% 32% 36% 36%
Sweden 29% 28% 29% 29%
Brazil 28% 26% 28% 31%
Spain 26% 23% 23% 28%
Poland 26% 32% 28% 27%
Ireland 26% N/A N/A N/A
United States 23% 33% 35% 30%
France 22% 20% 25% 23%
Great Britain 21% 26% 28% 23%
China 20% 24% 23% 24%
Canada 20% 21% 25% 23%
Portugal 20% N/A N/A N/A
Australia 18% 19% 23% 21%
Turkey 17% 23% 18% 21%
Hungary 17% 19% 19% 19%
Belgium 16% 20% 20% 20%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022.
Online samples in Brazil, Chile, mainland China, Colombia, India, Malaysia 16% 17% 17% 19%
Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, 16%
South Korea 21% 22% 15%
Thailand, Turkey, and United Arab Emirates are more urban, more
educated, and/or more affluent than the general population. India 16% 17% 16% 14%
The “Global Country Average” reflects the average result for all the Saudi Arabia 16% 17% 11% 12%
countries where the survey was conducted.
Japan 13% 7% 10% 15%
30 ‒ © Ipsos | Global Health Monitor 2022 South Africa 11% 14% 14% 16%
United Arab Emirates 10% N/A N/A N/A
HEALTHCARE CHALLENGES Q: Overall, which of the following, if any, do you see as the biggest
problems facing the healthcare system in your country?

Global Country

United States
Saudi Arabia
Great Britain

South Africa

South Korea
Netherlands

United Arab
Switzerland
Argentina

Indonesia
Colombia

Germany
Australia

Romania

Emirates
Malaysia

Thailand
Hungary

Portugal
Average

Belgium

Sweden
Canada

Mexico

Poland
France

Ireland

Turkey
Japan
China
Brazil

Spain
Chile

India

Peru
Italy
Access to treatment/
42% 43% 37% 40% 42% 47% 65% 26% 57% 29% 39% 46% 65% 22% 41% 51% 56% 23% 47% 50% 34% 52% 63% 65% 35% 18% 42% 25% 51% 58% 18% 46% 58% 16% 23%
long waiting times

Not enough staff 42% 25% 58% 67% 24% 63% 35% 21% 17% 69% 59% 56% 61% 18% 16% 51% 49% 43% 37% 23% 67% 25% 30% 58% 35% 23% 46% 33% 56% 76% 53% 36% 42% 14% 34%

Cost of accessing treatment 31% 39% 25% 34% 25% 12% 52% 27% 37% 21% 16% 9% 24% 40% 68% 30% 19% 31% 38% 33% 23% 36% 37% 18% 39% 39% 38% 26% 9% 9% 38% 27% 37% 45% 55%

Bureaucracy 25% 43% 18% 16% 28% 20% 31% 20% 36% 22% 29% 21% 17% 16% 38% 26% 31% 13% 16% 41% 30% 39% 26% 20% 38% 16% 11% 16% 26% 29% 32% 31% 17% 10% 23%

Lack of investment in
22% 35% 16% 18% 43% 18% 27% 23% 40% 18% 18% 19% 23% 22% 17% 17% 20% 16% 16% 36% 14% 42% 22% 46% 28% 15% 23% 17% 32% 13% 11% 11% 14% 14% 17%
preventative health

Lack of investment 20% 44% 17% 22% 40% 16% 18% 15% 32% 29% 14% 32% 10% 20% 5% 23% 29% 9% 14% 28% 11% 28% 10% 37% 34% 12% 12% 9% 34% 11% 8% 8% 13% 16% 8%

Ageing population 19% 4% 27% 28% 6% 29% 7% 46% 6% 26% 22% 27% 12% 17% 3% 17% 20% 52% 14% 5% 30% 2% 24% 27% 11% 17% 5% 51% 22% 17% 31% 15% 11% 13% 15%

Poor quality treatment 17% 8% 8% 6% 29% 7% 18% 13% 24% 6% 11% 9% 22% 30% 34% 14% 15% 4% 19% 21% 7% 26% 35% 5% 28% 18% 44% 5% 8% 11% 11% 23% 27% 16% 17%

Poor safety 9% 10% 7% 4% 9% 7% 13% 15% 10% 5% 6% 5% 5% 13% 7% 7% 7% 7% 11% 9% 4% 10% 6% 5% 6% 16% 6% 9% 7% 5% 7% 16% 8% 16% 13%

Lack of choice 9% 8% 5% 5% 11% 4% 7% 14% 9% 8% 4% 4% 4% 22% 11% 6% 7% 5% 12% 13% 3% 11% 6% 0% 6% 9% 12% 9% 7% 6% 6% 15% 20% 13% 6%

Low standards of cleanliness 7% 4% 4% 4% 7% 3% 3% 10% 3% 5% 7% 5% 12% 25% 14% 5% 6% 1% 13% 7% 3% 7% 5% 1% 21% 12% 20% 3% 4% 2% 3% 8% 7% 11% 4%

Other 2% 1% 3% 3% 1% 3% 3% 1% 2% 2% 3% 4% 3% 1% 2% 2% 2% 2% 3% 2% 3% 2% 2% 3% 1% 3% 2% 2% 2% 4% 4% 2% 2% 5% 5%
Base: 23,507 online adults in 34 countries, 22 July – 5 August 2022.
Online samples in Brazil, Chile, mainland China, Colombia, India, Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa, Thailand, Turkey, and United Arab Emirates are more urban, more educated, and/or more affluent than the
general population.
The “Global Country Average” reflects the average result for all the countries where the survey was conducted.

31 ‒ © Ipsos | Global Health Monitor 2022


METHODOLOGY
These are the results of a 34-market survey conducted by Ipsos on its The samples in Brazil, Chile, mainland China, Colombia, India,
Global Advisor online platform. Ipsos interviewed a total of 23,507 adults Indonesia, Ireland, Malaysia, Mexico, Peru, Saudi Arabia, South Africa,
aged 18-74 in the United States, Canada, Malaysia, South Africa, and Thailand, Turkey, and United Arab Emirates are more urban, more
Turkey, 20-74 year olds in Thailand, 21-74 in Indonesia, and 16-74 year educated, and/or more affluent than the general population. The survey
olds in 27 other markets between Friday, July 22 and Friday, August 5, results for these countries should be viewed as reflecting the views of
2022. the more “connected” segment of their population.
The sample consists of approximately 1,000 individuals in each of The data is weighted so that each country’s sample composition best
Australia, Brazil, Canada, mainland China, France, Germany, Great reflects the demographic profile of the adult population according to the
Britain, Italy, Japan, Spain, and the U.S., and 500 individuals in each of most recent census data.
Argentina, Belgium, Chile, Colombia, Hungary, India, Indonesia, Ireland, The “Global Country Average” reflects the average result for all the
Malaysia, Mexico, the Netherlands, Peru, Poland, Portugal, Romania, countries and markets where the survey was conducted. It has not been
Saudi Arabia, South Africa, South Korea, Sweden, Switzerland, Thailand, adjusted to the population size of each country or market and is not
Turkey, and the United Arab Emirates. intended to suggest a total result.

The samples in Argentina, Australia, Belgium, Canada, France, Germany, Where results do not sum to 100 or the ‘difference’ appears to be +/-1
Great Britain, Hungary, Italy, Japan, the Netherlands, Poland, Portugal, more/less than the actual, this may be due to rounding, multiple
Romania, South Korea, Spain, Sweden, Switzerland, and the U.S. can be responses, or the exclusion of “don't know” or not stated responses.
taken as representative of their general adult population under the age of The precision of Ipsos online polls is calculated using a credibility interval
75. with a poll of 1,000 accurate to +/- 3.5 percentage points and of 500
accurate to +/- 5.0 percentage points. For more information on Ipsos'
For more information, please contact: use of credibility intervals, please visit the Ipsos website.
simon.atkinson@ipsos.com or nicolas.boyon@ipsos.com The publication of these findings abides by local rules and regulations.

32 ‒ © Ipsos | Global Health Monitor 2022

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