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ANNUAL SYLLABUS

SESSION-2023-2024

CLASS-XII

SUBJECT-BUSINESS STUDIES (Code No. 054)


CONTENTS
Part A: Principles and Functions of Management
Unit I: Nature and Significance of Management
 Management – concept(meaning and features), objectives and
importance
 Management as Science, Art and Profession
 Levels of management
 Management functions - planning, organizing, staffing, directing
and controlling
 Coordination – concept and importance
Unit 2: Principles of Management
 Principles of Management – concept and significance
 Fayol's principles of management
 Taylor's Scientific Management - principles and techniques
Unit 3: Business Environment
 Business Environment - concept and importance
 Dimensions of Business Environment - Economic, Social,
Technological, Political and Legal 
 Demonetization- concept and features
Unit 4: Planning
 Concept, importance and limitations
 Planning process
 Single use and Standing Plans - Objectives, Strategy, Policy,
Procedure, Method, Rule, Budget and Programme
Unit 5: Organizing
 Concept and importance.
 Organizing Process.
 Structure of organization - functional and divisional-concept
 Formal and informal organization-concept
 Delegation: concept, elements and importance.
 Decentralization: concept and importance.

Unit 6: Staffing
 Concept and importance of staffing
 Staffing as a part of Human Resource Management - Concept
 Staffing process: Recruitment - process; Selection – process
 Training and Development - Concept and importance. Methods of
training- on the job and off the job- vestibule training,
apprenticeship training and internship training.
Unit 7: Directing
 Concept and importance
 Elements of Directing
 Motivation - concept, Maslow’s hierarchy of needs, Financial and
non-financial incentives
 Leadership - concept, styles - authoritative, democratic and laissez
faire
 Communication - concept, formal and informal communication;
barriers to effective communication, how to overcome the
barriers?
Unit 8: Controlling
 Concept and importance
 Relationship between planning and controlling
 Steps in the process of control
 Completion of the Mid-Term Syllabus by 30th September 2023
 MID TERM EXAM
CONTENTS
Discussion of Mid - Term Question Paper
Part B: Business Finance and Marketing

Unit 9: Financial Management


 Concept, role and objectives.
 Financial decisions: Investment, Financing and Dividend
: - Meaning and factors affecting.
 Financial planning - concept and importance.
 Capital Structure – concept and factors affecting capital structure
 Fixed and Working Capital - concept and factors affecting
their requirement

Unit 10: Financial Markets


 Financial markets: Concepts
 Money market: Concepts
 Capital market and its types (primary and secondary)
 Stock Exchange - Functions and trading procedure
 Securities and Exchange Board of India (SEBI) -
Objectives and functions.
Unit 11: Marketing Management
 Marketing Management – Concept, function and philosophies.
 Marketing Mix - concept and elements
 Product - Branding, labeling and packaging-Concept.
 Price - Concept and factors determining price.
 Physical distribution- concept and components and channels of
distribution.
 Promotion -concept and elements; Advertising, Personal Selling
Sales Promotion and Public Relations.
Unit 12: Consumer Protection
 Concept and importance of consumer protection.
 Consumer Protection Act 2019
Source:
http://egazette.nic.in/WriteReadData/2019/210422.pdf
 Meaning of consumer.
 Rights and responsibilities of consumers
 Who can file a complaint?
 Redressal machinery.
 Remedies available.
 Consumer awareness - Role of consumer organizations
and Non-Governmental Organizations (NGOs).
 PROJECT WORK (As per CBSE guidelines)
 Complete the Annual Syllabus by 15th December 2023
 PRE BOARD EXAM
 Complete Syllabus will be covered in Annual Exam
Revision with Last Year Board Papers and Support Material
Issued By DOE, Delhi
CLASS–XII (2023-2024)
COURSE STRUCTURE
One Paper 3 Hours Theory: 80 Marks
Project: 20 Marks
Units Periods Marks
Part A Principles and Functions of Management
1. Nature and Significance of Management 12 16
2 Principles of Management 14
3 Business Environment 12
4 Planning 14 14
5 Organizing 15
6 Staffing 16 20
7 Directing 15
8 Controlling 12
110 50
Part B Business Finance and Marketing
9 Financial Management 20 15
10 Financial Markets 18
11 Marketing Management 30 15
12 Consumer Protection 12
Part C Project Work (One) 30 20
80 50

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