Marwin Saldanha-Citi 1

Marwin Saldanha marwins@hotmail.
com • (551) 998-5699

https://www.linkedin.com/in/marwin-saldanha-a040271b/ • Bellerose, NY 11426
Executive Director
PROFILE PROFESSIONAL EXPERIENCE
 Client-centric and growth-focused Director, Treasury Services Tech – Digital & Client Experience (2019 – Present)
professional with a track record of BNY Mellon – New York, NY
driving innovation, transformation, &  Drove digital innovation to modernize Treasury Services products and
business value in the financial industry. enhance client experience by remediating End User Computing (EUC) tools in
 Proven expertise in facilitating the organization, adopting public cloud, API-driven services, AI/ML, and
operational and process reengineering blockchain to provide new and improved product offerings.
as well as executing strong audit-ready  Led strategic microservices-based digital transformation of high-value wire
risk and controls framework. payments to increase scalability and improve automation and controls.
 Demonstrated success in scaling new  Utilized design thinking with a human-centered approach to revamp priority
products, launching innovative product client onboarding, transaction processing flows, and user interfaces by
offerings, and ensuring timely delivery. making them customer-friendly, operationally efficient, and scalable.
 Stellar record of managing multi-  Collaborated with Microsoft and SWIFT to implement industry-first high-
million-dollar global programs in value wire payments in the public cloud.
culturally diverse environments to  Facilitated strategic redesign of Treasury services API offering, resulting in a
achieve corporate goals. 178% increase in client API call volume.
 Adept at fostering collaborative  Championed Agile transformation within Treasury Services, using the Scaled
partnerships with commercial B2B Agile framework (SAFe) for Trade Finance as the first pilot.
clients, vendors, and executive  Devised innovative strategies to reduce future ISO20022 implementation
leadership. costs by ~33% while minimizing risk to the bank.
 Accomplished leader, recognized for
VP, Product Manager – Treasury and Trade Solutions (2018 – 2019)
directing and mentoring global teams VP, Program Manager – Corporate Tech (FRW, LRI, GPAS) (2014 – 2018)
for continuous process and
JP Morgan Chase – New York, NY
performance improvement.
 Led the execution of strategic firmwide programs covering liquidity risk (LCR,
5G), compliance reporting (GPAS), and credit risk (CCAR).
AREAS OF EXPERTISE
 Successfully transformed critical transactions data across multiple platforms
 Digital Cash Innovations as part of a firm-wide SAP GL Migration program. This also improved data
quality through standard tool usage and remediation of EUC tools.
 Liquidity Risk & Regulatory Reporting
 Identified new client engagement opportunities through intelligent
 User Experience (UX) Improvement segmentation and product packaging.
 Creative Problem Solving  Built a scalable and performant platform to enhance authentication, security,
 Data Strategy & Roadmap and client experience.
 Product Risk, Controls & Compliance  Managed a geographically distributed technical delivery organization with an
 Data Driven Analytics and Decisioning annual budget of $3M.
 Agile Transformation  Streamlined corporate client onboarding and administration processes,
 End User Computing remediation reducing complexity and elapsed time by 96%.
 Stakeholder reporting & Engagement  Spearheaded global initiatives to enhance overall Treasury Services client
experience across the B2B Access digital platform.
Page 1 of 2
EDUCATION PROFESSIONAL EXPERIENCE, CONTINUED
Master of Business Administration in Director, Global Product Manager – Treasury & Trade Solutions – New York,
Financial Management NY (2012 – 2014)
University of Bombay – Mumbai, India VP, Global Product Manager – Treasury & Trade Solutions – New York, NY &
Toronto, ON (2007 – 2010 & 2010 – 2011)
Bachelor’s degree (Hons) in Computer Citibank NA – New York, NY
Engineering
University of Bombay – Mumbai, India  Developed an intuitive online banking solution for small and medium
enterprises.
CERTIFICATIONS  Led the transformation and strategic redesign of ICG’s global B2B transaction
banking platform CitiDirect BE.
 Certified Facilitator of Human  Launched the Global Account Services Transformation to increase
Centered Design | LUMA Institute – operational efficiency, implement remediation of EUC (End User Computing)
US (2020) tools, streamline the operational processes by identifying and implementing
 Certified Scrum Master | Scrum appropriate controls with audit-ready documentation.
Alliance – US (2017)  Executed white label solution "Project Phoenix," generating a revenue stream
 Project Management Professional of $150M for Citi.
(PMP) | PMI – US (2005)  Implemented global central document repository "CitiVault" and multi-
 Advanced Diploma | Chartered location content search tool "eSearch" to centralize client contracts and
Institute of Management Accountants reduce migration costs.
– London, UK (2004)  Developed and globally launched innovative SWIFT product offering "Citi
 Certificate in Advanced SWIFT Xchange," achieving the highest worldwide volume of Corporate
Manufacturing & Cost Accounting SWIFT traffic.
(Silver Level) | Fourth Shift Corp.  Pioneered the industry-leading cash management solution "TreasuryVision,"
– UK (1999) adopted by 99 of Fortune 500 clients and received awards for Best Cash
Management System.
PROFESSIONAL DEVELOPMENT
 GTS VP Development Program | Citi ADDITIONAL EXPERIENCE

Group – New York, US (2009)
Project Manager | Polaris Software Labs Ltd.
 CMA Passed Finalist | Chartered
Institute of Management Accountants Project Manager | Orbitech Solutions Ltd. (100% CitiGroup subsidiary)
– London, UK (2007) Project Manager | Citicorp Overseas Software Ltd. (100% CitiGroup subsidiary)
Sr. Consultant | Synergy Software
Project Manager | SNR Consulting Ltd. (CashTech)
Dealer–Equity | SRF Investcare Ltd. (100% GE Capital subsidiary)
Page 2 of 2

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Marwin Saldanha marwins@hotmail.

com • (551) 998-5699

PROFILE PROFESSIONAL EXPERIENCE

 GTS VP Development Program | Citi ADDITIONAL EXPERIENCE

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