EP7140 Manual
EP7140 Manual
EP7140 Manual
How to install, operate and maintain your Demand Controlled Water Softener
Do not return water softener to store
If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: Monday- Friday, 7 AM - 6 PM CST or visit www.ecopurewaterproducts.com
1-800-693-1138
When you call, please be prepared to provide the model, date code and serial number of your product, found on the rating decal, typically located on the rim below the salt lid hinges.
Systems tested and certified by NSF International against NSF/ANSI Standard 44 for water softener performance.
Manufactured and warranted by Ecodyne Water Systems LLC 1890 Woodlane Drive Woodbury, MN 55125
Page Specifications & Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Water Conditioning Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7 Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 Programming the Water Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13 Customizing Features / Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15 Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-17 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-20 Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-27
TABLE OF CONTENTS
Warrantor: Ecodyne Water Systems LLC, 1890 Woodlane Drive, Woodbury, MN 55125
If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to your home, without charge. After the first year, labor necessary to maintain this product is not covered by the product warranty. If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to order a part or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-866-986-3223, Monday - Friday, 7 AM - 6 PM CST, for assistance. This water softener is manufactured by Ecodyne Water Systems LLC, 1890 Woodlane Drive, Woodbury, MN 55125 General Provisions The above warranties are effective provided the water softener is operated at water pressures not exceeding 125 psi, and at water temperatures not exceeding 120F; provided further that the water softener is not subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that the water softener is not damaged as the result of any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake. Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials shortages, or other circumstances beyond its control.
Limited Warranties: Limited ten (10) year warranty, from date of purchase, the salt storage tank and fiberglass mineral tank will not rust, corrode, leak, burst, or in any other manner, fail to perform its proper functions; and that Limited three (3) year warranty, after installation, electronic control board will be free of defects in materials and workmanship and will perform its normal functions.
One Year Full Warranty: For a period of one (1) year after installation, all parts will be free from defects in materials and workmanship and will perform their normal functions. For a period of one (1) year after installation, labor to repair or replace any part deemed to be defective in materials or workmanship, will be provided at no additional cost.
*THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND WARRANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO WARRANTOR DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES EXPRESSLY DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or consequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-owned installations only.
*Capacity to reduce clear water iron is substantiated by WQA test data. State of Wisconsin requires additional
treatment if water supply contains clear water iron exceeding 5 ppm. **Canada working pressure limits: 1.4 - 7.0 kg/cm2. These systems conform to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data. The efficiency rating is only valid at the stated salt dose. These softeners were efficiency rated according to NSF/ANSI Standard 44. Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration time based on the amount needed. 21-1/4 IN OUT MODEL 14-1/2 EP 7130 EP 7140
Dimension Dimension
37-1/2 38
3-3/8
3-3/4
IN OUT
44-3/4
Questions? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model, date code and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. 3
FIG. 1
Safety Guides
The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). If your home is equipped with a back flow preventer, an expansion tank must be installed in accordance with local codes and laws. The water softener works on 24 volt, 60 Hz electrical power only, supplied by a direct plug-in transformer (included). Be sure to use the included transformer and plug it into a nominal 120V, 60 cycle household outlet that is in a dry location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse. Power consumption is 13.5 W maximum and 1.0 W typical. If transformer is replaced, use only UL, CUL or CSA approved Class 2 transformer with the following specifications: Input: 120 VAC, 60 Hz, 13.5 W Output Voltage: 24 VAC Output Current: 400 mA Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate disinfection upstream or downstream of the system.
European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of according to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are in place nationally and can vary from region to region. Please refer to your state and local laws for proper disposal of this equipment.
In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall be adhered to. A licensed plumber shall be used for this installation. In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiate more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turn on the Salt Efficiency Feature, follow the instructions in the Salt Efficiency section of this manual.
When you call, please be prepared to provide the model, date code and serial number, found on the rating decal, typically located on the rim below the salt lid hinges.
If you have any questions, or there are missing parts or damage, please call Toll Free 1-800-693-1138, Monday - Friday, 7 AM - 6 PM CST, or visit www.ecopurewaterproducts.com
The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton.
Inspect Shipment
Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them.
Packing List
Installation Adaptors
Clips
Hose Clamps
Adaptor Elbow
Grommet
FIG. 2
IRON
Iron in water can cause stains on clothing and plumbing fixtures. It can negatively affect the taste of food, drinking water, and other beverages. Iron in water is measured in parts per million (ppm). The total* ppm of iron, and type or types*, is determined by chemical analysis. Four different types of iron in water are: Ferrous (clear water) iron Ferric (red water) iron Bacterial and organically bound iron Colloidal and inorganically bound iron (ferrous or ferric)
immediately when drawn from a faucet because it has oxidized before reaching the home. It appears as small cloudy yellow, orange, or reddish suspended particles. After the water stands for a period of time, the particles settle to the bottom of the container. Generally these irons are removed from water by filtration. Chlorination is also recommended for bacterial iron.
Ferrous (clear water) iron is soluble and dissolves in water. This water softener will reduce moderate amounts of this type of iron (see specifications).** Ferrous (clear water) iron is usually detected by taking a sample of water in a clear bottle or glass. Immediately after taking, the sample is clear. As the water sample stands, it gradually clouds and turns slightly yellow or brown as air oxidizes the iron. This usually occurs in 15 to 30 minutes. When using the softener to reduce Ferrous (clear water) iron, add 5 grains to the hardness setting for every 1 ppm of Ferrous (clear water) iron. See "Set Water Hardness Number" section.
Sediment is fine, foreign material particles suspended in water. This water softener will not remove sediment. This material is most often clay or silt. Extreme amounts of sediment may give the water a cloudy appearance. A sediment filter installed upstream of the water softener normally corrects this situation. * Water may contain one or more of the four types of iron and any combination of these. Total iron is the sum of the contents.
SEDIMENT
Colloidal and inorganically bound iron is of ferric or ferrous form that will not filter or exchange out of water. This water softener will not remove colloidal iron. In some instances, treatment may improve colloidal iron water. Colloidal iron water usually has a yellow appearance when drawn. After standing for several hours, the color persists and the iron does not settle, but remains suspended in the water.
Ferric (red water), and bacterial and organically bound irons are insoluble. This water softener will not remove ferric or bacterial iron. This iron is visible 5
Installation Requirements
LOCATION REQUIREMENTS
Consider all of the following when selecting an installation location for the water softener. Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120F. Freezing temperatures or hot water damage voids the warranty.
PLUMBING CODES
All plumbing must be completed in accordance with national, state and local plumbing codes. In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shall be adhered to. A licensed plumber shall be used for this installation.
A nearby drain is needed to carry away regeneration discharge (drain) water. Use a floor drain, laundry tub, sump, standpipe, or other options (check your local codes). See "Air Gap Requirements" and "Valve Drain Requirements" sections.
To condition all water in the home, install the water softener close to the water supply inlet, and upstream of all other plumbing connections, except outside water pipes. Outside faucets should remain on hard water to avoid wasting conditioned water and salt.
Always install the water softener between the water inlet and water heater. Any other installed water conditioning equipment should be installed between the water inlet and water softener (See Figure 4 below). Avoid installing in direct sunlight. Excessive sun heat may cause distortion or other damage to nonmetallic parts.
The water softener works on 24 volt, 60 Hz electrical power only, supplied by a direct plug-in transformer (included). Provide an electrical outlet within 10 feet, in accordance with NEC and local codes.
FLOOR DRAIN
STANDPIPE
LAUNDRY TUB
FIG. 3
Pressure Tank
OR
Water Heater
Water Softener
FIG. 4
6
Installation Requirements
VALVE DRAIN REQUIREMENTS
Using the flexible drain hose (included), measure and cut to the length needed. Flexible drain hose is not allowed in all localities (check your plumbing codes). If local codes do not allow use of a flexible drain hose, a rigid valve drain run must be used. Purchase a compression fitting (1/4 NPT x 1/2 in. minimum tube) and 1/2" tubing from your local hardware store. Plumb a rigid drain as needed (See Figure 6). NOTE: Avoid drain hose runs longer than 30 feet. Avoid elevating the hose more than 8 feet above the floor. Make the valve drain line as short and direct as possible.
Clip 1/4 NPT Thread Barbs for 3/8 I.D. Tubing Hose Clamp Drain Hose
FIG. 5
1/4 NPT Threads Barbs Compression Fitting. 1/4 NPT x 1/2 O.D. Tube (not included) 1/2 Outside Dia. Copper Tube (not included)
Cut barbs from drain fitting (pull clip to remove fitting from valve)
FIG. 6
FIG. 7
3 VALVE BYPASS
IMPORTANT: Do not solder with plumbing attached to installation adaptors and single bypass valve. Soldering heat will damage the adaptors and valve.
Copper pipe Threaded pipe PEX (Crosslinked Polyethylene) pipe CPVC plastic pipe Other pipe approved for use with potable water
Outlet Valve
Bypass Valve
From Water
Softener
FIG. 8
Installation Instructions
TYPICAL INSTALLATION
To Outside Faucets Hard Water Water Softener Valve Plug-in Transformer
Pipe 1 NPT Sweat Adaptor (not included) 1 NPT Threaded Adaptor O-ring
Outlet
To Controller Valve Drain Elbow Valve Drain Hose* *Do not connect the water softener valve drain tubing to the salt storage tank overflow hose. Overflow Drain Elbow Salt Storage Tank Overflow Hose*
Secure Valve Drain Hose in place over Floor Drain 1-1/2 air gap
Floor Drain
NOTE: Water Softener shown with Salt Lid and Top Cover removed
FIG. 9
Installation Instructions
TURN OFF WATER SUPPLY
1. Close the main water supply valve, located near the well pump or water meter. 3. Open all faucets to drain all water from house pipes. 2. Shut off the electric or fuel supply to the water heater.
Nozzle Venturi Assembly Nut Ferrule Brinewell Cover Brine Tank Overflow Elbow
NOTE: Be sure not to drain water from the water heater, as damage to the water heater elements could result.
Brine Tubing Salt Storage Tank Brinewell Float Stem Brine Valve
Stand Tube
FIG. 10
Clip Channel
IMPORTANT: Be sure the clips snap firmly into place so the single bypass valve will not pull out.
5. Push the single bypass valve into the softener valve as far as it will go. Snap the two large holding clips into place, from the top down as shown in Figures 11 & 12. Clip
4. If not already done, put a light coating of silicone grease on the single bypass valve o-rings.
3. Make sure the turbine assembly spins freely in the "out" port of the valve. Single Bypass Valve
2. Visually check and remove any debris from the water softener valve inlet and outlet ports.
FIG. 11
CORRECT ASSEMBLY
FIG. 12
NOTE: Be sure all 3 tabs of the clip go through the matching holes on the water softener valve inlet or outlet, and fully into the channel on the single bypass valve. Make sure that the tabs are fully seated.
Installation Instructions
COMPLETE INLET AND OUTLET PLUMBING
Measure, cut, and loosely assemble pipe and fittings from the main water pipe to the inlet and outlet ports of the water softener valve. Be sure to keep fittings fully together, and pipes squared and straight. Be sure hard water supply pipe goes to the water softener valve inlet side. NOTE: Inlet and outlet are marked on the water softener valve. Trace the water flow direction to be sure hard water is to inlet. 1. Measure, cut to needed length and connect the 3/8" drain line (provided) to the salt storage tank overflow elbow and secure in place with a hose clamp.
Complete the inlet and outlet plumbing for the type of pipe you will be using.
IMPORTANT: Be sure to fit, align and support all plumbing to prevent putting stress on the water softener valve inlet and outlet. Stress from misaligned or unsupported plumbing may cause damage to the valve.
2 Route the hose to the floor drain, or other suitable drain point no higher than the drain fitting on the salt storage tank (This is a gravity drain). If the tank overfills with water, the excess water flows to the drain point. Cut the drain line to the desired length and route it neatly out of the way.
IMPORTANT: For proper operation of the water softener, do not connect the water softener valve drain tubing to the salt storage tank overflow hose.
To prevent air pressure in the water softener and plumbing system, complete the following steps in order:
1. Fully open two or more softened cold water faucets close to the water softener, located downstream from the water softener. 3. Slowly open the main water supply valve. Run water until there is a steady flow from the opened faucets, with no air bubbles. 2. Place the bypass valve (single or 3 valve) into the "bypass" position. See Figures 7 & 8 on Page 7.
4. Place bypass valve(s) in "service" or soft water position as follows: Single bypass valve: Slowly move the valve stem toward "service," pausing several times to allow the water softener to fill with water. 3 valve bypass: Fully close the bypass valve and open the outlet valve. Slowly open the inlet valve, pausing several times to allow the water softener to fill with water.
NOTE: Check local plumbing and electrical codes for proper installation of the ground wire. The installation must conform to them. In Massachusetts, plumbing codes of Massachusetts shall be conformed to. Consult with your licensed plumber. Ground Clamp
Ground Clamp
FIG. 13
10
7. Check for leaks around clips at softeners inlet and outlet. If a leak occurs at a clip, depressurize the plumbing (turn off the water supply and open faucets) before removing clip. When removing clips at the softeners inlet or outlet, push the single bypass valve body toward the softener (See Figure 14). Improper removal may damage clips. Do not reinstall damaged clips.
6. Close all cold water faucets and check for leaks at the plumbing connections that you made.
5. After about three minutes, open a hot water faucet until there is a steady flow and there are no air bubbles, then close this faucet.
Installation Instructions
If removing clips...
FIG. 14
START A RECHARGE
1. Press the RECHARGE button and hold for 3 seconds, until Recharge Now begins to flash in the display. This recharge draws the sanitizing bleach into and through the unit. Any air remaining in the unit is purged to the drain.
3. The sanitizing procedure will be completed when the first recharge cycle is run and sanitizing solution is flushed from the water softener.
NOTE: The water heater is filled with hard water and, as hot water is used, it refills with conditioned water. In a few days, the hot water will be fully conditioned. To have fully conditioned hot water immediately, wait until the initial recharge (previous step) is over. Then, drain the water heater (following instructions for water heater) until water runs cold.
Questions? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model, date code and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. 11
pure
RECHARGE button
DOWN button
SELECT / MENU button When the transformer is plugged into the electrical outlet, a model code and a test number (example: J1.1), begin to flash in the faceplate display. Then, 12:00 PM and the words SET TIME" begin to flash. NOTE: If - - - - shows in the display, press the UP or DOWN button until the model code (E7130 for Model EP 7130 or E7140 for Model EP 7140) shows in the display. Then, press the SELECT / MENU button to set, and change to the flashing SET TIME" display.
FIG. 15
FIG. 17
2. Press the UP or DOWN buttons to set your waters hardness number.
NOTE: If your water supply contains iron, compensate for it by adding to the water hardness number. For example, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use 30 for your hardness number.
FIG. 16
NOTE: Press buttons and quickly release to slowly advance the display. Hold the buttons down for fast advance.
12
FIG. 18
2. If you want to change the recharge start time, UP or DOWN buttons until the press the desired time shows. Be sure AM or PM is correct.
3. Press the SELECT / MENU button to display a flashing OFF and the words SET SALT LEVEL.
2. The salt level decal, on the brinewell inside the tank, has numbers from 0 to 8. Observe the highest number the leveled salt is at, or closest to.
FIG. 19
4. Press the UP button until the number on the screen corresponds to the salt level. At level 2 or below, the Low Salt" LED indicator will flash. If you wish to turn this feature off, press the DOWN button past 0, and the word OFF flashes in the display.
5. Press the SELECT / MENU button once more to complete the initial programming. The current time of day will show in the display.
FIG. 20
13
FIG. 21
You have to reset the present time only if the display is flashing. The HARDNESS and RECHARGE TIME never require resetting unless a change is desired. Even if the clock is incorrect after a long power outage, the softener operates as it should to keep your water soft. However, regenerations may occur at the wrong time of day until you reset the clock to the correct time of day. NOTE: If the water softener was regenerating when power was lost, it will now finish the cycle.
The softener enters the fill cycle of regeneration right away. RECHARGE NOW will flash during the regeneration. When completed (in about 2 hours), full water conditioning capacity is restored. NOTE: Avoid using hot water while the softener is regenerating, because the water heater will refill with bypass hard water.
RECHARGE TONIGHT
If you do not want to start an immediate recharge, but would like an extra recharge at the next preset recharge time, do the following to schedule a recharge: 1. Press and release (do not hold) the RECHARGE button.
FIG. 22
The words RECHARGE TONIGHT" flash in the display, and the softener will recharge at the next preset recharge time (If you decide to cancel the regeneration before it begins, press and release the RECHARGE button once more, and RECHARGE TONIGHT will disappear from the display). During regeneration, the word RECHARGE NOW" will flash in the screen. When completed, full water conditioning capacity is restored.
14
FIG. 23
1. Press and hold the SELECT / MENU button until the screen in Figure 23 is displayed. Once in this display, press the SELECT / MENU button once and one of the two displays in Figure 24 is shown. Efficiency Icon
FIG. 24
2. Press the UP or DOWN buttons to set ON or OFF. When set to ON, the efficiency icon will be displayed along the right side of the normal run display. Displayed when efficiency is set to ON
FIG. 25
Questions? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST or visit www.ecopurwaterproducts.com
When you call, please be prepared to provide the model, date code and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. 15
Routine Maintenance
Slide open the salt lid and check the salt storage level frequently. If the water softener uses all the salt before you refill it, you will experience hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/4 full. Be sure the brinewell cover is on. NOTE: In humid areas, it is best to keep the salt storage level lower, and to refill more often to avoid salt bridging. Recommended Salt: Nugget, pellet or coarse solar salts with less than 1% impurities. Salt Not Recommended: Rock salt, high in impurities, block, granulated, table, ice melting, ice cream making salts, etc.
ADDING SALT
A clean nozzle & venturi (See Figure 27) is a necessity for the water softener to work properly. This small component creates the suction to move brine from the brine tank, into the resin tank. If it should become plugged with sand, silt, dirt, etc., the water softener will not work, and hard water will result. Cap
Screen Support
O-ring Seal
Screen
*Flow Plug
Cone Screen
Sometimes, a hard crust or salt bridge forms in the brine tank. It is usually caused by high humidity or the wrong kind of salt. When the salt bridges, an empty space forms between the water and the salt. Then, salt will not dissolve in the water to make brine. Without brine, the resin bed is not recharged and hard water will result. If the storage tank is full of salt, it is difficult to tell if you have a salt bridge. A bridge may be underneath loose salt. Take a broom handle, or like tool, and hold it next to the water softener. Measure the distance from the floor to the rim of the water softener. Then, gently push the broom handle straight down into the salt. If a hard object is felt before the pencil mark is even with the top, it is most likely a salt bridge. Gently push into the bridge in several places to break it. Do not use any sharp or pointed objects as you may puncture the brine tank. Do not try to break the salt bridge by pounding on the outside of the salt tank. You may damage the tank. Push Tool into Salt Bridge to Break 1 - 2 Pencil Mark Broom Handle Salt Salt Bridge Water Level
Ferrule Nut
IMPORTANT: Be sure small hole in the gasket is centered directly over the small hole in the nozzle & venturi housing. Be sure the numbers are facing up
FIG. 27
FIG. 26
16
To get access to the nozzle & venturi, remove the water softeners top cover. Put the bypass valve(s) into the bypass position. Be sure the water softener is in soft water (service) cycle (no water pressure at nozzle & venturi). Then, holding the nozzle & venturi housing with one hand, unscrew the cap. Do not lose the o-ring seal. Lift out the screen support and screen. Then, remove the nozzle & venturi disc, gasket and flow plug(s). Wash the parts in warm, soapy water and rinse in fresh water. Be sure to clean both the top and bottom of the nozzle & venturi disc. If needed, use a small brush to remove iron or dirt. Do not scratch, misshape, etc., surfaces of the nozzle & venturi. Gently replace all parts in the correct order. Lubricate the o-ring seal with silicone grease and locate in place. Install and tighten the cap by hand, while supporting the housing. Overtightening may break the cap or housing. Put the bypass valve(s) into service (soft water) position. Recharge the softener to reduce water level in the tank. This will also assure that the softener is completely recharged and ready to provide softened water again. Check the water level in the tank by looking down the brinewell. If the water level does not drop after a recharge, the problem has not been resolved. Call 1-800-693-1138, Monday - Friday, 7 am to 6 pm, CST.
Routine Maintenance
PROTECT THE WATER SOFTENER FROM FREEZING
If the softener is installed where it could freeze (summer cabin, lake home, etc.), you must drain all water from it to stop possible freeze damage. To drain the softener: 2. Open a faucet in the soft water pipes to vent pressure in the softener. 1. Close the shut-off valve on the house main water pipe, near the water meter or pressure tank.
5. Carefully remove the large holding clips at the softener inlet and outlet. Separate the softener from the plastic installation adaptors, or from the bypass valve. 7. Move the softener close to the drain. Slowly and gently, tip it over until the rim rests on the wood block with the inlet and outlet over the drain. Do not allow the softeners weight to rest on the inlet and outlet fittings or they may break. 6. Lay a piece of 2 inch thick board near the floor drain (See Figure 28).
4. Unplug the transformer at the wall outlet. Slide open the salt lid and remove the softeners top cover. Take off both drain hoses if they will interfere with moving the softener into position over the drain.
3. Move the stem in the single bypass valve to bypass. Close the inlet and outlet valve in a 3 valve bypass system, and open the bypass valve. If you want water in the house pipes again, reopen the shut-off valve on the main water pipe.
Floor Drain
Wood Block
FIG. 28
8. Tip the bottom of the softener up a few inches and hold until all water has drained. Leave the softener laying like this until you are ready to use it. Plug the inlet and outlet with clean rags to keep dirt, bugs, etc. out.
17
Troubleshooting Guide
No soft water
PROBLEM
CAUSE
1. Transformer unplugged at wall outlet, or power cable disconnected from back of electronic board or transformer malfunction. 2. Fuse blown, circuit breaker popped, or circuit switched off (See Power Outage Memory on Page 14).
Refill with salt and then use RECHARGE NOW feature. Check for loss of power and correct. Reset electronic controls and then use RECHARGE NOW feature.
CORRECTION
Replace fuse, reset circuit breaker, or switch circuit on, and then use RECHARGE NOW feature. Replace electronic control board (See Page 23). Move bypass valve(s) to service position. Replace seals and rotor. Refer to Breaking a Salt Bridge section to break. Take apart, clean and inspect nozzle & venturi (See Cleaning the Nozzle & Venturi section. Hose must not have any kinks, sharp bends or any water flow blockage (See Valve Drain Requirements section. Disconnect tee and run separate drain lines. If pressure is low, increase well pump output to a minimum 20 psi. If daytime pressure is over 100 psi, add a pressure reducing valve in the supply pipe to the softener. Contact a licensed plumber. Clean or replace Brine Valve Float Assembly.* Check and change time setting. Replace o-rings between resin tank and valve. Refer to Set Water Hardness section to set correctly.
No soft water & salt level not dropping No soft water & salt storage tank full of water, water running to drain while unit is in the soft water cycle
2. Bypass valve(s) in bypass position. 2. Inner valve fault causing leak. 3. Valve drain hose is plugged.
4. Valve drain line and Salt Storage Tank overflow drain connected together by a tee. 5. Low or high system water pressure (low pressure may disrupt brine draw during recharge, high pressure may cause inner valve parts failure). 6. Brine float dirty or broken. 7. Leak between valve and resin tank. 1. Incorrect time set. 2. Incorrect water hardness set.
3. Incorrect model code programmed. 4. Hot water being used when softener is regenerating. 5. Possible increase in water hardness.
Refer to Program the Water Softener section to set correctly. Test untreated water for hardness and iron, and program the water softener accordingly (See Set Water Hardness) section to set. Test untreated water for hardness and iron, and program the water softener accordingly (See Set Water Hardness) section to set. Clean resin bed with Resin Bed Cleaner. Follow instructions on package. Cannot be treated by water softener. Replace resin tank assembly. Replace salt storage tank assembly. a. Replace rotor/seal. b. Replace motor & switch. Replace switch. Replace motor. A small leak can waste hundreds of gallons of water in a few days. Fix all leaks and always fully close faucets. Avoid using hot water while the softener is regenerating, as the water heater will fill with hard water.
Iron in water
6. Leaking faucet or toilet valve. Excessive water usage. 1. Clear water iron in water supply. 2. Iron in soft water.
Resin in household plumbing Salt storage tank leaking Motor stalled or clicking
1. Motor malfunction or internal valve fault causing high torque on motor. 2. Fault in switch.
1. Fault in wiring harness or connections to position switch. 3. Fault in valve causing high torque.
Replace wiring harness or connections to position switch. Replace rotor/seal. Replace electronic control board.
Error code E5
4. Motor inoperative.
18
Troubleshooting
AUTOMATIC ELECTRONIC DIAGNOSTICS
This water softener has a self-diagnostic function for the electrical system (except input power and/or water meter). The water softener monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display. NOTE: If you don't get a reading in the display with faucet open, pull the sensor from the valve outlet port. Pass a small magnet back and forth in front of the sensor. If you get a reading in the display with the magnet, unhook the in and out plumbing and check the turbine for binding (See Figure 30). Motor
FIG. 29
The troubleshooting chart shows the error codes that could appear, and the possible malfunctions for each code.
Sensor Housing Position Switch Valve Outlet Turbine Turbine Support & Shaft
While an error code appears in the display, all buttons are inoperable except the SELECT / MENU button. SELECT / MENU remains operational so the service person can perform the Manual Advance Diagnostics, see below, to further isolate the problem.
FIG. 30
3. The letter P and a dash (or dashes) indicate POSITION switch operation (See Figure 31). If the letter appears, the switch is closed. If the dash shows, the switch is open. Water Meter Switch
4. Wait 6 minutes. The error code will return if the problem was not corrected.
FIG. 31
4. Use the RECHARGE button to manually advance the valve into each cycle and check correct switch operation.
Slide open the salt lid and remove the softeners top cover to observe cam and switch operation during valve rotation. 2. The 3 digits indicate water meter operation as follows: Open a nearby soft water faucet.
1. Press and hold SELECT / MENU for 3 seconds until 000 shows in the display, then release. 000 (steady) = Soft water not in use, and no flow through the meter. Model EP 7130: 000 to 199 (continual) = Repeats for each gallon of water passing through the meter.
5. While in this diagnostic screen, the following information is available and may be beneficial for various reasons. This information is retained by the computer from the first time electrical power is applied to the electronic controller.
NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge (See "Breaking A Salt Bridge" section).
Model EP 7140: 000 to 140 (continual) = Repeats for each gallon of water passing through the meter.
DOWN button to display the numb. Press the ber of regenerations initiated by this electronic control since the code number was entered. 19
UP button to display the number of a. Press the days this electronic control has had electrical power applied.
continued
Troubleshooting
6. Press and hold the SELECT / MENU button until the model code (E7130 for Model EP 7130 or E7140 for Model EP 7140) shows in the display. This code identifies the softener model. If an incorrect model code is displayed, the softener will operate on incorrect configuration data. 2. After observing fill, press the RECHARGE button to move the softener into brining. A slow flow of water to the drain will begin. Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level. This may take 15 to 20 minutes to notice. NOTE: Be sure water is in contact with the salt, and not separated by a salt bridge (See "Breaking A Salt Bridge" section). Dirty or plugged nozzle and venturi, see "Cleaning the Nozzle and Venturi" section
FIG. 32
7. To change the code number, press the UP or DOWN button until the correct code shows. 8. To return to the present time display, press the SELECT / MENU button.
If the water softener does not draw brine, check for (most likely to least likely): Nozzle and venturi not seated on the gasket, or gasket deformed
Restriction in valve drain, causing a back-pressure (bends, kinks, elevated too high, etc.). See "Install Valve Drain Hose" section. Inner valve failure (obstructed outlet disc, wave washer deformed, etc.) Obstruction in brine valve or brine tubing
NOTE: The electronic control display must show a steady time (not flashing). If an error code shows, first press the SELECT / MENU button to enter the diagnostic display.
NOTE: If water system pressure is low, an elevated drain hose may cause back pressure, stopping brine draw.
3. Again, press the RECHARGE button to move the softener into backwash. Look for a fast flow of water from the drain hose.
1. Press the RECHARGE button and hold in for 3 seconds. RECHARGE begins to flash as the softener enters the fill cycle of regeneration. Remove the brinewell cover and, using a flashlight, observe fill water entering the tank. If water does not enter the tank, look for an obstructed nozzle, venturi, fill flow plug, brine tubing, or brine valve riser pipe.
4. Press the RECHARGE button to move the softener into fast rinse. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out any brine that may remain in the resin tank from the brining cycle test.
An obstructed flow indicates a plugged top distributor, backwash flow plug, or drain hose.
Need help troubleshooting? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model, date code and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. 20
Notes
21
24
25
1 2
20 28 29 8 17 18
8 7 6 5
27
30
31 32
9 16
10
33
11 15 14 37 13 12 34 35 36
22
Description Repl. Electronic Control Board (PWA) Bypass Valve, Model EP 7130 Bypass Valve, Model EP 7140 Grounding Kit Salt Lid
Repl. Resin Tank, 10 x 35, Model EP 7140 Resin, 1 cu. ft. Clip Clip Float, Stem & Guide Assembly Brine Valve Body Screen
10 12 13 14 15 16 17 18 19 11
Repl. Tubing Assembly, B.V. Brine Tube Repl. Brine Valve Assembly
7311169
Screw, 1/4-20 x 1
Repl. Brine Tank, Model EP 7130 Repl. Brine Tank, Model EP 7140 Adaptor, Drain Hose Grommet Hose Clamp
1103200
To order repair parts call toll free 1-800-693-1138, Monday - Friday, 7 AM - 6 PM CST. Manufactured and warranted by Ecodyne Water Systems LLC 1890 Woodlane Drive Woodbury, MN 55125
Questions? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model, date code and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. 23
(Model EP 7130)
50
95
51
94 93 92 54 55 91 90 89 61 62 63 64 65 66 77 76 80 79 67 60
52 53 56 57 58
88 87 86 85 84 83 82 81
59 70
71
72
69
68
78 74 73
75
24
(Model EP 7130)
Part No. 7081764 7081201 7170319 1202600 7095030 7187772 7204362 0521829 7146043 7167659 7170262 7199729 7309803 7085263 7074123 7077472 7030713 7070412 7187065 7129716
Not illustrated.
Key No. 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95
Description Seal, Nozzle & Venturi Retainer, Nozzle & Venturi Housing, Nozzle & Venturi Nut - Ferrule Cone Screen
7081104
Cam & Gear Clip, Drain Drain Hose Adaptor Hose Clamp O-Ring, 5/8 x 13/16 Flow Plug, 2.0 gpm O-Ring, 7/16 x 5/8 Wave Washer Rotor & Disc Rotor Seal
1148800
Nozzle & Venturi Gasket Kit Flow Plug, .1 gpm Screen Support Cap
O-Ring, 1-1/8 x 1-3/8 Wire Harness, Sensor Valve Cover Screw, #10 x 2 (5 req.) Expansion Pin Switch Spacer
O-Ring, 3-3/8 x 3-5/8 O-Ring, 3/8 x 9/16 Plug, Drain Seal Spring Clip (4 req.)
7117816
Installation Adaptor (2 req.) O-Ring (2 req.) Turbine Turbine Support & Shaft Valve Body
Seal Kit (incl. Key Nos. 61, 62, 65, 66, 67 & 76)
To order repair parts call toll free 1-800-693-1138, Monday - Friday, 7 AM - 6 PM CST. Manufactured and warranted by Ecodyne Water Systems LLC 1890 Woodlane Drive Woodbury, MN 55125
Questions? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model, date code and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. 25
(Model EP 7140)
100 101
144
102 103
143
104 105
142
106
141 107
140
wear-strip seal cross-section view
109
108
121
125
120
119
118
117 122
129
127 128
124
123
26
(Model EP 7140)
Part No. 7081201 7195482 7170319 1202600 7095030 1148800 7114533 7081104 7171145 7309811 Description Wire Harness, Sensor Retainer, Nozzle & Venturi Seal, Nozzle & Venturi Valve Body
Key No. 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144
O-Ring, 1/4 x 3/8 (2 req.) Housing, Nozzle & Venturi Nut - Ferrule Cone Screen
7204362 7084607 7146043 7167659 7170262 7199729 7175199 7172997 7305150 7140738 7253808 7185487
Not illustrated.
Nozzle & Venturi Gasket Kit Flow Plug, .15 gpm Screen Support Cap
O-Ring, 1-1/8 x 1-3/8 Wave Washer Valve Cover Switch Screw, #10 x 2-5/8 (8 req.) Screw, #4-24 x 3/4 (2 req.)
7171161
1 NPT Threaded Adaptor (2 req.) O-Ring, 1-1/8 x 1-3/8 (4 req.) Turbine Support Turbine
Seal Kit (incl. Key Nos. 111, 112, 115, 116, 117 & 127)
Nozzle & Venturi Assembly (incl. Key Nos. 130 & 132 - 139)
To order repair parts call toll free 1-800-693-1138, Monday - Friday, 7 AM - 6 PM CST. Manufactured and warranted by Ecodyne Water Systems LLC 1890 Woodlane Drive Woodbury, MN 55125
Questions? Call Toll Free 1-800-693-1138 Monday- Friday, 7 AM - 6 PM CST or visit www.ecopurewaterproducts.com
When you call, please be prepared to provide the model, date code and serial number, found on the rating decal, typically located on the rim below the salt lid hinges. 27