Morton M30 Manual

Download as pdf or txt
Download as pdf or txt
You are on page 1of 27

Installation and Operation Manual

Water Softener
Model M20
Model M27
Model M30
Model M34
How to install, operate
and maintain your Demand
Controlled Water Softener

Do not return water softener to store

If you have any questions or concerns when


installing, operating or maintaining your
water softener, call our toll free number:
1-888-64 WATER
(1-888-649-2837)
Monday- Friday, 8 AM - 7 PM EST
or visit www.systemsaver.com
When you call, please be prepared to provide
the model and serial number of your product,
found on the rating decal, located on the rim
below the salt lid hinges.

Systems tested and certified by NSF International


against NSF/ANSI Standard 44
for hardness reduction and efficiency,
and certified to NSF/ANSI Standard 372.

For best results use Morton® System Saver® II Pellets in your water softener. 7339824 (Rev. B 5/9/14)
For best results use Morton® System Saver® II Pellets
to soften your water

Morton® System Saver® II Pellets offer superior performance and convenience.

Morton® System Saver® II Pellets are created from high purity salt combined with resin cleaning
additives. Specially formulated to outperform other water softening salts, System Saver® II is
complete with a patented formula that helps keep your softener clean, problem-free and running
longer.

Most hard water contains traces of dirt, iron and other minerals that can build up in your water
softener over time. This can lead to expensive repairs. Morton® System Saver® II Pellets are
specially formulated to remove hard water minerals and to help keep your softener running more
efficiently.

System Saver® II Pellets come in a 40 lb. bag that is easier to carry, open and pour, thanks to
Morton’s special bag features. The easy-open tear opens wide to allow salt to pour out easily
and flow freely. System Saver® II also provides a rigid plastic handle for more comfortable carry-
ing and lifting.

2 Morton® System Saver® Installation & Operation Manual


TABLE OF CONTENTS
Page
Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Water Conditioning Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Programming the Softener (Models M20, M27 & M30) § Customizing Features / Options . . . . . . . . . . . . . . 13-15
Programming the Softener (Model M34) § Customizing Features / Options . . . . . . . . . . . . . . . . . . . . . . . . . . 16-18
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-20
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-22
Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-27

RESIDENTIAL LIMITED WARRANTY


Seller warrants,to the original owner, that:
● For a period of ten (10) years from the date of purchase, the salt storage tank and fiberglass mineral tank
will not rust, corrode, leak, burst, or fail to perform to their specifications.
● For a period of one (1) year from the date of purchase, all other parts will be free of defects in material and
workmanship.
If, during such respective period, a part proves to be defective, Seller will ship a replacement part, directly to
your home, without charge.
If you have questions regarding a Morton product, need assistance with installation or troubleshooting, wish to
order a part or report a warranty issue, we are just a phone call away. Simply dial 1-888-64WATER (1-888-
649-2837) for assistance, or visit www.systemsaver.com.
This water softener is manufactured for Morton, P.O. Box 25290, Woodbury, MN 55125-0290
General Provisions
The warranty does not apply to any defect, malfunction or failure arising from, relating to or caused by: (i)
operation at water pressures which exceed 125 psi or at water temperatures which exceed 120°F; (ii) repairs
made by others than, or without the consent of, Seller or if the product has been subject to abuse, misuse,
neglect, tampering, accident or damage by circumstances beyond Seller’s control; (iii) products damaged or
abused in shipment without fault of Seller; (iv) non-residential installations; (v) defects or failures due to misap-
plication, abuse, improper installation or abnormal conditions of temperature, humidity, abrasives, dirt or corro-
sive matter; (vi) unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake;
and (vii) products which have been in any way tampered with, modified or altered.
The foregoing warranties do not cover and Seller shall not be responsible for reimbursement for labor, trans-
portation, removal, installation, or other expenses which may be incurred by Purchaser in connection with
replacement or repair or returning the product to Seller.
THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY
DESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DIS-
CLAIMED. SELLER’S SOLE LIABILITY FOR ANY PRODUCT IS LIMITED TO THE REPAIR OR REPLACE-
MENT OF SUCH PRODUCT, OR A REFUND OF THE PURCHASE PRICE ACTUALLY RECEIVED BY SELL-
ER FOR SUCH PRODUCT, AT SELLER’S SOLE DISCRETION. SELLER WILL NOT BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND, NATURE
OR DESCRIPTION WHATSOEVER. NO MORTON DEALER, AGENT, REPRESENTATIVE, OR OTHER PER-
SON IS AUTHORIZED TO EXTEND, EXPAND OR MODIFY THE WARRANTIES EXPRESSLY DESCRIBED
ABOVE.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of inci-
dental or consequential damage, so the limitations and exclusions in this warranty may not apply to you. This
warranty gives you specific legal rights, and you may have other rights which vary from state to state. This
warranty applies to consumer-owned installations only.

Morton® System Saver® Installation & Operation Manual 3


Inspect Shipment
The parts required to assemble and install the unit are Remove and discard (or recycle) all packing materials.
included in a bag. Thoroughly check the water soften- To avoid loss of small parts, we suggest you keep the
er for possible shipping damage and parts loss. Also small parts in the parts bag until you are ready to use
inspect and note any damage to the shipping carton. them.

Packing List

Installation
Bypass Valve Drain Hose Adaptors
Clips
(including 1 spare)

Hose Clamps Adaptor Elbow Grommet


FIG. 1

Do not return the water softener to store.


If you have any questions, or there are missing parts or damage, please call Toll Free 1-888-64 WATER
(1-888-649-2837) Monday - Friday, 8 am - 7 pm EST.
When you call, please be prepared to provide the model and serial number of your product, found on the
rating decal, located on the rim below the salt lid hinges.
For more installation or service information, visit www.systemsaver.com.

20-5/8”
Dimensions
IN
3-3/8” 17-1/4”
OUT

TOP VIEW

IN - OUT

42-3/4”
37”

SIDE VIEW FRONT VIEW FIG. 2

4 Morton® System Saver® Installation & Operation Manual


Specifications & Performance Claims
Model M20 Model M27 Model M30 Model M34
Model Code o20 o27 o30 o34
Regeneration Control Demand Demand Demand Demand
9,310 @ 1.8 lbs. 11,100 @ 2.2 lbs. 13,200 @ 2.9 lbs. 13,700 @ 2.7 lbs.
Rated Softening Capacity
18,000 @ 5.8 lbs. 23,700 @ 7.0 lbs. 25,500 @ 8.0 lbs. 29,200 @ 8.6 lbs.
(Grains @ Salt Dose)
21,500 @ 9.7 lbs. 28,200 @ 11.7 lbs. 30,000 @ 13.1 lbs. 34,900 @ 14.5 lbs.
Rated Efficiency (Grains/Pound of Salt
5,000 @ 1.8 lbs. 5,040 @ 2.2 lbs. 4,567 @ 2.9 lbs. 5,060 @ 2.7 lbs.
@ Minimum Salt Dose)
Water Used During Regeneration 2.9 gallons / 2.5 gallons / 2.8 gallons / 2.3 gallons /
@ Minimum Salt Dose 1,000 grains 1,000 grains 1,000 grains 1,000 grains
Total Water Used Per Regeneration
26.2 gallons 26.7 gallons 33.6 gallons 31.6 gallons
@ Maximum Salt Dose
Rated Service Flow Rate 6.5 gpm 6.5 gpm 7.0 gpm 7.8 gpm
Amount of High Capacity Ion Exchange
.61 cu. ft. .73 cu. ft. .82 cu. ft. .91 cu. ft.
Resin
Pressure Drop at Rated Service Flow 11.3 psig 12.1 psig 11.9 psig 14.7 psig
Water Supply Max. Hardness 95 gpg 95 gpg 95 gpg 110 gpg
Water Supply Max. Clear Water Iron 6 ppm* 7 ppm* 7 ppm* 9 ppm*
Water Pressure Limits (min. / max.) 20 - 125 psi**
Water Temperature Limits (min. / max.) 40 - 120 °F
Minimum Water Supply Flow Rate 3 gpm
Maximum Drain Flow Rate 2.2 gpm

*Capacity to reduce clear water iron is substantiated by WQA test data. State of Wisconsin requires additional treatment
if water supply contains clear water iron exceeding 5 ppm.
These systems conform to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data.
The efficiency rating is only valid at the stated salt dose. These softeners were efficiency rated according to NSF/ANSI
Standard 44.
Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration time based on the amount needed.

These softeners conform to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test
data. These models are efficiency rated. The efficiency rating is valid only at the stated salt dose. They have a
demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to min-
imize the amount of regenerant brine and water used in their operation. Efficiency rated softeners have a rated salt
efficiency of not less than 3,350 grains of total hardness exchange per pound of salt (based on sodium chloride) and
shall not deliver more salt or be operated at a sustained maximum service flow rate greater than its listed rating.
The rated salt efficiency is measured by laboratory tests described in NSF/ANSI Standard 44. These tests represent
the maximum possible efficiency that the system can achieve. Operational efficiency is the actual efficiency after the
system has been installed. It is typically less than the efficiency due to individual application factors including water
hardness, water usage, and other contaminants that reduce the softener’s capacity. These systems are not intend-
ed for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or
after the systems. For best results use clean grades of water softener salt. Refer to warranty and elsewhere in this
manual for further details on installation and maintenance, parts and service, user responsibility, and further restric-
tions, or limitations to the use of the product.

In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiate
more frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turn
on the Salt Efficiency Feature, follow the instructions in the “Salt Efficiency” section of this manual.

Morton® System Saver® Installation & Operation Manual 5


Before You Start
= The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inlet
water pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Use
a pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). If your home is
equipped with a back flow preventer, an expansion tank must be installed in accordance with local codes and
laws.
= The water softener works on 28V DC electrical power, supplied by a direct plug-in power supply (included). Be
sure to use the included power supply and plug it into a nominal 120V, 60 Hz household outlet that is in a dry
location only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse.
= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate dis-
infection upstream or downstream of the system.
European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of accord-
ing to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws are
in place nationally and can vary from region to region. Please refer to your state and local laws for prop-
er disposal of this equipment.

Water Conditioning Information


Iron immediately when drawn from a faucet because it has
oxidized before reaching the home. It appears as
Iron in water can cause stains on clothing and plumb- small cloudy yellow, orange, or reddish suspended
ing fixtures. It can negatively affect the taste of food, particles. After the water stands for a period of time,
drinking water, and other beverages. Iron in water is the particles settle to the bottom of the container.
measured in parts per million (ppm). The total* ppm of Generally these irons are removed from water by filtra-
iron, and type or types*, is determined by chemical tion. Chlorination is also recommended for bacterial
analysis. Four different types of iron in water are: iron.
= Ferrous (clear water) iron Colloidal and inorganically bound iron is of ferric or fer-
= Ferric (red water) iron rous form that will not filter or exchange out of water.
= Bacterial and organically bound iron This water softener will not remove colloidal iron. In
= Colloidal and inorganically bound iron (ferrous or some instances, treatment may improve colloidal iron
ferric) water. Colloidal iron water usually has a yellow
Ferrous (clear water) iron is soluble and dissolves in appearance when drawn. After standing for several
water. This water softener will reduce moderate hours, the color persists and the iron does not settle,
amounts of this type of iron (see specifications).** but remains suspended in the water.
Ferrous (clear water) iron is usually detected by taking
a sample of water in a clear bottle or glass.
Immediately after taking, the sample is clear. As the
Sediment
water sample stands, it gradually clouds and turns Sediment is fine, foreign material particles suspended
slightly yellow or brown as air oxidizes the iron. This in water. This material is most often clay or silt.
usually occurs in 15 to 30 minutes. Extreme amounts of sediment may give the water a
cloudy appearance, and may require a sediment filter
When using the softener to reduce Ferrous (clear
be installed upstream of the water softener.
water) iron, add 5 grains to the hardness setting for
every 1 ppm of Ferrous (clear water) iron. See "Set * Water may contain one or more of the four types of
Water Hardness Number" section. iron and any combination of these. Total iron is the
Ferric (red water), and bacterial and organically bound sum of the contents.
irons are insoluble. This water softener will not ** Capacity to reduce clear water iron is substantiated
remove ferric or bacterial iron. This iron is visible by WQA test data.

6 Morton® System Saver® Installation & Operation Manual


Installation Requirements
Location Requirements Plumbing Codes
Consider all of the following when selecting an installa- All plumbing must be completed in accordance with
tion location for the water softener. national, state and local plumbing codes.
= Do not locate the water softener where freezing
temperatures occur. Do not attempt to treat water In the state of Massachusetts: The Commonwealth
over 120ºF. Freezing temperatures or hot water of Massachusetts plumbing code 248-CMR shall
damage voids the warranty. be adhered to. A licensed plumber shall be used
for this installation.
= To condition all water in the home, install the water
softener close to the water supply inlet, and
upstream of all other plumbing connections, except Air Gap Requirements
outside water pipes. Outside faucets should remain
A drain is needed for the water discharged from the
on hard water to avoid wasting conditioned water
valve during the softener’s regeneration cycle (See
and salt.
Figure 3). A floor drain, close to the water softener, is
= A nearby drain is needed to carry away regenera- preferred. A laundry tub, standpipe, etc. are other
tion discharge (drain) water. Use a floor drain, drain options. Secure valve drain hose in place.
laundry tub, sump, standpipe, or other options Leave an air gap of 1-1/2” between the end of the
(check your local codes). See "Air Gap hose and the drain. This gap is needed to prevent
Requirements" and "Valve Drain Requirements" backflow of sewer water into the water softener. Do
sections. not put the end of the drain hose into the drain.
= The water softener works on 28V DC electrical
Drain Drain
power, supplied by a direct plug-in power supply
Hose Hose
(included). Provide nearby a 120V, 60Hz electrical Drain
outlet in accordance with NEC and local codes. Hose
1-1/2”
= Always install the water softener between the water air gap
inlet and water heater. Any other installed water
conditioning equipment should be installed between 1-1/2”
the water inlet and water softener (See Figure 4 air gap
below). 1-1/2”
air gap
= Avoid installing in direct sunlight. Excessive sun
heat may cause distortion or other damage to non- Floor Drain Standpipe Laundry Tub
metallic parts.
FIG. 3
The Proper Order To Install Water Treatment Equipment
Untreated Water to City Water Supply
Outside Faucets
Cold Water
to House

Hot Water
Pressure
to House Optional
Tank OR
Sediment
Filter

Water Water Well Water Supply


Heater Softener
Well
Pump

FIG. 4

Morton® System Saver® Installation & Operation Manual 7


Installation Requirements
Valve Drain Requirements 1/4” NPT
Thread Barbs for 3/8”
Using the flexible drain hose (included), measure and I.D. Tubing
cut to the length needed. Flexible drain hose is not
Hose Clamp
allowed in all localities (check your plumbing codes). If
local codes do not allow use of a flexible drain hose, a Drain Hose
rigid valve drain run must be used. Purchase a com-
pression fitting (1/4 NPT x 1/2 in. minimum tube) and FIG. 5
1/2" tubing from your local hardware store. Plumb a
rigid drain as needed (See Figure 6).
NOTE: Avoid drain hose runs longer than 30 feet. Compression Fitting.
Avoid elevating the hose more than 8 feet Clip 1/4 NPT 1/4 NPT x 1/2” O.D.
above the floor. Make the valve drain line as Threads Tube (not included)
short and direct as possible. Barbs
1/2” Outside Dia.
Copper Tube
(not included)

Cut barbs from drain fit-


ting (pull clip to remove
fitting from valve)
FIG. 6

Inlet / Outlet Plumbing Options Single Bypass Valve


Always install either a single bypass valve (provided), Pull out for “Service”
as shown in Figure 7, or, if desired, parts for a 3 valve (Soft water)
bypass system (not included) can be purchased and
Push in for
assembled, as shown in Figure 8. Bypass valves
“Bypass”
allow you to turn off water to the softener for mainte-
nance if needed, but still have water in house pipes.
Use:
= Copper pipe FIG. 7
= Threaded pipe
= PEX (Crosslinked Polyethylene) pipe
= CPVC plastic pipe 3 Valve Bypass
= Other pipe approved for use with potable water
IMPORTANT: Do not solder with plumbing attached to
installation adaptors and single bypass
Bypass
valve. Soldering heat will damage the
Valve
adaptors and valve.
Outlet Inlet
Valve Valve

From Water To Water


Softener Softener FIG. 8

8 Morton® System Saver® Installation & Operation Manual


Installation Instructions
Typical Installation
Hard Water r Pipe Conditioned
Main Wate
To Outside Water
Pipe
Faucets
Clips 1” NPT Sweat
Water Softener
Valve Adaptor (not
included)
To
Controller 1” NPT
Threaded
Outlet Adaptor
Plug-in
Power O-ring
Supply Inlet

Valve Drain Overflow


Elbow Drain Elbow

Salt Storage Lubricated


Valve Drain O-ring
Hose* Tank Overflow
Hose* Single
Bypass Valve

Secure Valve Drain Hose


*Do not connect
in place over Floor Drain
the water softener
valve drain hose
to the salt storage NOTE: See “Air Gap Requirements” section.
tank overflow 1-1/2”
hose. air gap
Floor Drain FIG. 9

Step 1. Turn Off Water Supply 2. Lift the brine valve out of the brinewell. Make sure
the float stem is parallel to the stand tube so the
1. Close the main water supply valve, located near the seals will seat properly during operation. Place the
well pump or water meter. brine valve back into the bottom of the brinewell and
2. Shut off the electric or fuel supply to the water reinstall the brinewell cover.
heater. 3. Install the brine tank overflow grommet and elbow
3. Open all faucets to drain all water from house pipes. into the 13/16” diameter hole in the back of the salt
storage tank wall.
NOTE: Be sure not to drain water from the water
heater, as damage to the water heater ele-
ments could result. Step 3. Move the Unit into Place
1. Move the water softener into the desired location.
Step 2. Assembly Set it on a solid, level surface.
1. Morton® System Saver® models are factory assem- IMPORTANT: Do not place shims directly under the
bled. During installation, unsnap and remove the salt storage tank to level the softener.
top cover, together with the salt lid, to expose the The weight of the tank, when full of
softener valve assembly. Set them aside to prevent water and salt, may cause the tank to
damage. Check the brinewell to be sure it is fracture at the shim.
secured and vertical (See Figure 11). continued on next page

Morton® System Saver® Installation & Operation Manual 9


Installation Instructions
continued from previous page Top Cover Nozzle & Venturi
Assembly
2. Visually check and remove any debris from the
water softener valve inlet and outlet ports. Salt Lid Brine Tank
Overflow
3. Make sure the turbine assembly spins freely in the
Grommet
"out" port of the valve (See Figure 10). Brinewell
4. If not already done, put a light coating of silicone Cover Brine Tank
grease on the single bypass valve o-rings. Overflow
Elbow
5. Push the single bypass valve into the softener valve
as far as it will go. Snap the two large holding clips
into place, from the top down as shown in Figures Brinewell
12 & 13.
IMPORTANT: Be sure the clips snap firmly into place 13/16” Hole
so the single bypass valve will not pull
Brine
out. Tubing

Step 4. Complete Inlet and Outlet Salt


Storage
Stand
Plumbing Tube Tank

Measure, cut, and loosely assemble pipe and fittings Float


from the main water pipe to the inlet and outlet ports of Brine Stem
the water softener valve. Be sure to keep fittings fully Valve
together, and pipes squared and straight.
FIG. 11
Be sure hard water supply pipe goes to the water sof-
tener valve inlet side.
NOTE: Inlet and outlet are marked on the water sof- Clip
tener valve. Trace the water flow direction to
be sure hard water is to inlet.
Channel
IMPORTANT: Be sure to fit, align and support all
plumbing to prevent putting stress on
the water softener valve inlet and outlet.
Undue stress from misaligned or unsup-
ported plumbing may cause damage to
the valve.
Single Bypass Valve
Complete the inlet and outlet plumbing for the type of
pipes you will be using. FIG. 12

Turbine Turbine Support Assembly


Correct Assembly
Clip

Valve Outlet

FIG. 10 Outside diameter Outside diameter


of water softener of clip channel on
valve inlet & outlet single bypass valve FIG. 13
NOTE: Be sure all 3 tabs of the clip go through the matching
holes on the water softener valve inlet or outlet, and
fully into the channel on the single bypass valve.
Make sure that the tabs are fully seated.

10 Morton® System Saver® Installation & Operation Manual


Installation Instructions
Step 5. Cold Water Pipe Grounding Step 7. Install Salt Storage Tank
CAUTION: The house cold water pipe (metal only) Overflow Hose
is often used as a ground for the house 1. Measure, cut to needed length and connect the 3/8"
electrical system, The 3-valve bypass drain line (provided) to the salt storage tank over-
type of installation, shown in Figure 8, flow elbow and secure in place with a hose clamp.
will maintain ground continuity. If you
use a plastic bypass valve at the unit, 2 Run the hose to the floor drain, or other suitable
continuity is broken. To restore the drain point no higher than the drain fitting on the salt
ground, do the following: storage tank (This is a gravity drain). If the tank
overfills with water, the excess water flows to the
1. Install a #4 copper wire across the removed section drain point. Cut the drain line to the desired length
of main water pipe, securely clamping it at both and route it neatly out of the way.
ends (See Figure 14) - parts not included.
IMPORTANT: For proper operation of the water soften-
NOTE: Check local plumbing and electrical codes er, do not connect the water softener
for proper installation of the ground wire. valve drain hose from Step 6 to the salt
The installation must conform to them. In storage tank overflow hose.
Massachusetts, plumbing codes of
Massachusetts shall be conformed to.
Consult with your licensed plumber. Step 8. Pressure Testing for Leaks
Ground To prevent air pressure in the water softener and
Wire plumbing system, do the following steps exactly in
order:
1. Fully open two or more softened cold water faucets
nearby the water softener, located downstream from
the water softener.
2. Place the single bypass valve or 3 valve bypass in
"bypass" position. See Figures 7 & 8.
Clamp (2)
3. Fully open the main water supply valve. Run water
until there is a steady flow from the opened faucets,
FIG. 14 with no air bubbles.
4. Place bypass valve(s) in "service" or soft water posi-
tion exactly as follows:
Step 6. Install Valve Drain Hose
= Single bypass valve: Slowly move the valve stem
NOTE: See valve drain options on pages 7 & 8. toward "service," pausing several times to allow
the water softener to fill with water.
1. Measure, cut to needed length and connect the 3/8"
drain line (provided) to the water softener valve = 3 valve bypass: Fully close the bypass valve and
drain fitting. Use a hose clamp to hold the hose in open the outlet valve. Slowly open the inlet
place. valve, pausing several times to allow the water
softener to fill with water.
IMPORTANT: If codes require a rigid drain line see
“Valve Drain requirements" section. 5. After about three minutes, open a hot water faucet
until there is a steady flow and there are no air bub-
2. Run the drain hose (or a rigid line) to the floor drain.
bles, then close this faucet.
Secure drain hose. This will prevent “whipping'' dur-
ing regenerations. Be sure to provide a 1-1/2” 6. Close all cold water faucets and check for leaks at
minimum air gap to prevent possible sewer the plumbing connections that you made.
water backup. See “Air Gap Requirements" sec- 7. Check for leaks around clips at softener’s inlet and
tion. outlet. If a leak occurs at a clip, depressurize the
NOTE: In addition to a floor drain, you can use a laun- plumbing (turn off the water supply and open
dry tub or standpipe as a good drain point for faucets) before removing clip. When removing clips
this hose.. Avoid long drain hose runs, or ele- at the softener’s inlet or outlet, push the single
vating the hose more than 8’ above the floor.
continued on next page

Morton® System Saver® Installation & Operation Manual 11


Installation Instructions
continued from previous page 2. Complete the programming steps on:
bypass valve body toward the softener (See Figure Pages 13 & 14 for Models M20, M27 & M30, or
15). Improper removal may damage clips. Do not Pages 16 & 17 for Model M34.
reinstall damaged clips.

Step 12. Sanitizing the Softener


If removing Care is taken at the factory to keep your unit clean and
clips... sanitary. Materials used to make the unit will not infect
or contaminate your water supply, and will not cause
bacteria to form or grow. However, during shipping,
storage, installation and operation, bacteria could get
into the unit. For this reason, sanitizing as follows is
...depressurize the suggested* when installing.
plumbing, then push 1. Open salt lid, remove the brinewell cover and pour
Bypass Valve body about 3 oz. (6 tablespoons) of household bleach
toward softener into the softener brinewell. Replace the brinewell
cover.
FIG. 15
2 Make sure the bypass valve(s) is in the “service”
(open) position.
Step 9. Add Water and Salt to the
3 Start a recharge: Press the RECHARGE button and
Salt Storage Tank hold for 3 seconds, until “RECHARGE NOW” begins
to flash in the display. This recharge draws the sani-
1. Using a container, add about three gallons of clean
tizing bleach into and through the water softener.
water into the salt storage tank.
Any air remaining in the unit is purged to the drain.
2. Add Morton® System Saver® II Pellets to the storage
4 After the recharge has completed, fully open a cold
tank.
water faucet, downstream from the softener, and
NOTE: See Page 19 for additional information on allow 50 gallons of water to pass through the sys-
salt. tem. This should take at least 20 minutes. Close
the faucet.
Step 10. Plug in the Power Supply *Recommended by the Water Quality Association. On some
water supplies, the unit may need periodic disinfecting.
During installation, the water softener wiring may be
moved or jostled from place. Check to be sure all
leadwire connectors are secure on the back of the Step 13. Restart the Water Heater
electronic board and be sure all wiring is away from
the valve gear and motor area, which rotates during Turn on the electricity or fuel supply to the water
regenerations. heater and relight the pilot, if applicable.
1. Plug the water softener’s power supply into an elec- NOTE: The water heater is filled with hard water and,
trical outlet that is not controlled by a switch and is as hot water is used, it refills with conditioned
approved by local codes. water. In a few days, the hot water will be fully
conditioned. To have fully conditioned hot
water immediately, wait until the initial recharge
Step 11. Program the Controller (Step 12) is over. Then, drain the water heater
(following instructions for water heater) until
1. Install the softener’s top cover and salt lid.
water runs cold.

Questions? Call Toll Free 1-888-64 WATER (1-888-649-2837) Monday- Friday, 8 AM - 7 PM EST
or visit www.systemsaver.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.

12 Morton® System Saver® Installation & Operation Manual


Programming the Water Softener
(Models M20, M27 & M30)
Display UP button

DOWN button

RECHARGE button SELECT button FIG. 17

When the power supply is plugged into the electrical Step 2. Set Water Hardness Number
outlet, a model code and a test number (example:
J2.0), begin to flash in the faceplate display. Then, 1. Press the SELECT button once again to display a
“12:00 PM” and the words “PRESENT TIME" begin to flashing “25” and the word “HARDNESS”.
flash.
NOTE: If “- - - -” shows in the display, press the p UP
or q DOWN button until the model code
(“o20” for Model M20, “o27” for Model M27,
“o30” for Model M30 or “o34” for Model M34) FIG. 18
shows in the display. Then, press the
SELECT button to set, and change to the 2. Press the p UP or q DOWN buttons to set your
flashing “PRESENT TIME" display. water’s hardness number.
NOTE: If your water supply contains iron, compen-
Step 1. Set Time of Day sate for it by adding to the water hardness
number. For example, assume your water is
If the words “PRESENT TIME" do not show in the dis- 20 gpg hard and contains 2 ppm iron. Add 5
play, press the SELECT button until they do. to the hardness number for each 1 ppm of
iron. In this example, you would use 30 for
1. Press the p UP or q DOWN buttons to set the
your hardness number.
present time. Up moves the display ahead; down
sets the time back. Be sure AM or PM is correct. 20 gpg hardness
2 ppm iron x 5 = 10 +10
(times) 30 HARDNESS NUMBER

FIG. 16
NOTE: Press buttons and quickly release to slowly
advance the display. Hold the buttons down
for fast advance.

Morton® System Saver® Installation & Operation Manual 13


Programming the Water Softener
(Models M20, M27 & M30)
Step 3. Set Recharge (Regeneration) 2. Press the p UP or q DOWN buttons to set ON or
Time OFF. When set to ON, the efficiency icon will be
displayed in the upper right hand corner of the nor-
Your demand water softener will automatically regen- mal run display.
erate when it needs to, based on water usage. The
time of day that the automatic recharge cycle begins
may be changed as follows:
1. Press the SELECT button once again to display a
flashing “2:00AM” and the words “RECHARGE
TIME”. This is a good time for the recharge to start
in most households, because water is not in use. Efficiency Icon FIG. 21
3. Press the SELECT button three times, to return to
the normal run display (See Figure 22).

Displayed when efficiency


is set to “ON”
FIG. 19
2. If you want to change the recharge start time,
press the p UP or q DOWN buttons until the
desired time shows. Be sure AM or PM is correct.
3. Press the SELECT button once more to complete FIG. 22
the initial programming. The current time of day
will show in the display. California Efficiency Requirement

Step 4. Set Salt Efficiency Your Morton Water Softener has a “High
Efficiency” feature with an ON or OFF setting.
When this feature is ON, the water softener will oper- This softener setting is shipped in the OFF posi-
ate at salt efficiencies of 4000 grains of hardness per tion, which utilizes the maximum rated capacity
pound of salt or higher (May recharge more often while most often achieving maximum salt effi-
using smaller salt dosage but more regeneration ciencies. When installing this unit in the State of
water). The softener is shipped with this feature set California, you MUST turn this setting to the ON
OFF. position, which may initiate more frequent
1. Press and hold the SELECT button until one of the recharges. However it will operate at 4000
screens in Figure 20 is displayed. Once in this dis- grains per pound of salt or higher.
play, press the SELECT button once and one of If you wish to turn the Salt Efficiency feature ON
the two displays in Figure 21 is shown. ( icon will show in the display), follow the
instructions on this page.

FIG. 20

Questions? Call Toll Free 1-888-64 WATER (1-888-649-2837) Monday- Friday, 8 AM - 7 PM EST
or visit www.systemsaver.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.

14 Morton® System Saver® Installation & Operation Manual


Customizing Features / Options
(Models M20, M27 & M30)
Recharge Now Adjustable Backwash
At times of greater than normal water use, such as If your incoming water supply has higher sediments
when you have guests, you could run out of condi- or clear water iron, a longer Backwash and/or Fast
tioned water before the next scheduled recharge. If Rinse time may help in keeping the unit cleaner.
this happens, you may want to initiate an immediate To change the length of the Backwash:
regeneration, as follows:
1. Press and hold the SELECT button until the screen
1. Press and hold the RECHARGE button until the in Figure 25 is displayed.
words “RECHARGE NOW" flash in the display.

FIG. 25
FIG. 23
2. Press the SELECT button twice, so that “bA TIME”
RECHARGE NOW initiated
appears in the display (See Figure 26).
During the recharge cycle, the screen will flash
“RECHARGE NOW”. When the recharge cycle is
complete, full softened water capacity will be
restored.
NOTE: Avoid using hot water while the softener is FIG. 26
regenerating, because the water heater will
refill with bypass hard water. 3. Press the p UP or q DOWN buttons to set the
length of Backwash in minutes.
Recharge Tonight 4. When the desired Backwash time appears in the
display, press the SELECT button twice to return to
If you do not want to start an immediate recharge, but the normal run (time of day) screen.
would like to schedule an extra recharge at the next
preset recharge time, do the following:
1. Press and release (do not hold) the RECHARGE
Adjustable Fast Rinse
button. To change the length of the Fast Rinse:
1. Press and hold the SELECT button until the screen
in Figure 25 is displayed.
2. Press the SELECT button three times, so that “Fr
TIME” appears in the display (See Figure 27).
FIG. 24
RECHARGE TONIGHT initiated

The words “RECHARGE TONIGHT" flash in the dis-


play, and the softener will recharge at the next
recharge time. The words “RECHARGE NOW" will FIG. 27
flash during the regeneration. When completed, full
water conditioning capacity is restored. 3. Press the p UP or q DOWN buttons to set the
length of Fast Rinse in minutes.
4. When the desired Fast Rinse time appears in the
display, press the SELECT button once to return to
the normal run (time of day) screen.

Morton® System Saver® Installation & Operation Manual 15


Programming the Water Softener (Model M34)
Display Low Salt LED Indicator

UP button

RECHARGE button SELECT button DOWN button FIG. 29

When the power supply is plugged into the electrical


outlet, a model code and a test number (example:
J2.0), begin to flash in the faceplate display. Then,
“12:00 PM” and the words “SET TIME" begin to flash.
NOTE: If “- - - -” shows in the display, press the FIG. 30
p UP or q DOWN button until the model code
NOTE: If your water supply contains iron, compen-
(“o20” for Model M20, “o27” for Model M27,
sate for it by adding to the water hardness
“o30” for Model M30 or “o34” for Model M34)
number. For example, assume your water is
shows in the display. Then, press the
20 gpg hard and contains 2 ppm iron. Add 5
SELECT button to set, and change to the
to the hardness number for each 1 ppm of
flashing “SET TIME" display.
iron. In this example, you would use 30 for
your hardness number.
Step 1. Set Time of Day
20 gpg hardness
If the words “SET TIME" do not show in the display, 2 ppm iron x 5 = 10 +10
press the SELECT button until they do. (times) 30 HARDNESS NUMBER
1. Press the p UP or q DOWN buttons to set the
present time. Up moves the display ahead; down
sets the time back. Be sure AM or PM is correct. Step 3. Set Recharge (Regeneration)
Time
Your demand water softener will automatically regener-
ate when it needs to, based on water usage. The time
of day that the automatic recharge cycle begins may
be changed as follows:
1. Press the SELECT button once again to display a
FIG. 28 flashing “2:00AM” and the words “SET RECHARGE
NOTE: Press buttons and quickly release to slowly TIME”. This is a good time for the recharge to start
advance the display. Hold the buttons down in most households, because water is not in use.
for fast advance.

Step 2. Set Water Hardness Number


1. Press the SELECT button once again to display a
flashing “25” and the words “SET HARDNESS”. FIG. 31
2. Press the p UP or q DOWN buttons to set your 2. If you want to change the recharge start time,
water’s hardness number. press the p UP or q DOWN buttons until the
desired time shows. Be sure AM or PM is correct.

16 Morton® System Saver® Installation & Operation Manual


Programming the Water Softener (Model M34)

Step 4. Set Salt Level play, press the SELECT button once and one of
the two displays in Figure 34 is shown.
The water softener has a low salt indicator light to
remind you to refill the storage tank with salt.
NOTE: You must set salt level each time salt is added
to the water softener.
To set this monitor system:
1. Lift the salt lid and level the salt in the storage tank.
2. The salt level scale, on the brinewell inside the FIG. 33
tank, has numbers from 0 to 8 (See Fig. 32).
2. Press the p UP or q DOWN buttons to set ON or
Observe the highest number the leveled salt is at,
OFF. When set to ON, the efficiency icon will be
or closest to.
displayed on the right hand side of the normal run
display.
SALT
Efficiency Icon
LEVEL

Brine-
well

Salt
Level FIG. 34
Num-
bers 3. Press the SELECT button three times, to return to
the normal run display (See Figure 35).
FIG. 32 Displayed when efficiency
is set to “ON”
3. Press the SELECT button to display the words
“SET SALT LEVEL”.
4. Press the p UP or q DOWN buttons to set the salt
level to match the number on the brinewell. At
level 2 or below, the “Low Salt" indicator light will
flash. If you wish to turn this feature off, press the FIG. 35
q DOWN button past 0, and the word “OFF” flash-
es in the display.
California Efficiency Requirement
5. Press the SELECT button once more to complete
the initial programming. The current time of day
Your Morton Water Softener has a “High
will show in the display.
Efficiency” feature with an ON or OFF setting.
This softener setting is shipped in the OFF posi-
Step 5. Set Salt Efficiency tion, which utilizes the maximum rated capacity
When this feature is ON, the water softener will oper- while most often achieving maximum salt effi-
ate at salt efficiencies of 4000 grains of hardness per ciencies. When installing this unit in the State of
pound of salt or higher (May recharge more often California, you MUST turn this setting to the ON
position, which may initiate more frequent
using smaller salt dosage but more regeneration
recharges. However it will operate at 4000
water). The softener is shipped with this feature set
grains per pound of salt or higher.
OFF.
If you wish to turn the Salt Efficiency feature ON
1. Press and hold the SELECT button until one of the ( icon will show in the display), follow the
screens in Figure 33 is displayed. Once in this dis- instructions on this page.

Questions? Call Toll Free 1-888-64 WATER (1-888-649-2837) Monday- Friday, 8 AM - 7 PM EST
or visit www.systemsaver.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.

Morton® System Saver® Installation & Operation Manual 17


Customizing Features / Options (Model M34)

Recharge Now Adjustable Backwash


At times of greater than normal water use, such as If your incoming water supply has higher sediments
when you have guests, you could run out of condi- or clear water iron, a longer Backwash and/or Fast
tioned water before the next scheduled recharge. If Rinse time may help in keeping the unit cleaner.
this happens, you may want to initiate an immediate To change the length of the Backwash:
regeneration, as follows:
1. Press and hold the SELECT button until the screen
1. Press and hold the RECHARGE button until the in Figure 38 is displayed.
words “RECHARGE NOW" flash in the display.

FIG. 38
FIG. 36
2. Press the SELECT button twice, so that “SET TIME
RECHARGE NOW initiated
bA” appears in the display (See Figure 39).
During the recharge cycle, the screen will flash
“RECHARGE NOW”. When the recharge cycle is
complete, full softened water capacity will be
restored.
NOTE: Avoid using hot water while the softener is
regenerating, because the water heater will FIG. 39
refill with bypass hard water.
3. Press the p UP or q DOWN buttons to set the
length of Backwash in minutes.*
Recharge Tonight 4. When the desired Backwash time appears in the
display, press the SELECT button twice to return to
If you do not want to start an immediate recharge, but
the normal run (time of day) screen.
would like to schedule an extra recharge at the next
preset recharge time, do the following:
1. Press and release (do not hold) the RECHARGE Adjustable Fast Rinse
button.
To change the length of the Fast Rinse:
1. Press and hold the SELECT button until the screen
in Figure 38 is displayed.
2. Press the SELECT button three times, so that
FIG. 37 “SET TIME Fr” appears in the display (See Figure
40).
RECHARGE TONIGHT initiated

The words “RECHARGE TONIGHT" flash in the dis-


play, and the softener will recharge at the next
recharge time. The words “RECHARGE NOW" will
flash during the regeneration. When completed, full FIG. 40
water conditioning capacity is restored.
3. Press the p UP or q DOWN buttons to set the
length of Fast Rinse in minutes.*
4. When the desired Fast Rinse time appears in the
display, press the SELECT button once to return to
the normal run (time of day) screen.
* Setting backwash and/or fast rinse times too low
may result in salty tasting water after regeneration.

18 Morton® System Saver® Installation & Operation Manual


Customizing Routine Maintenance
Features / Options Refilling with Salt
(All Models) Lift the salt lid and check the salt storage level fre-
quently. If the water softener uses all the Morton®
Power Outage Memory System Saver® II Pellets before you refill it, you will
experience hard water. Until you have established a
If electrical power to the softener is interrupted, the
refilling routine, check the salt every two or three
time display is blank, but the electronic controller
weeks. Always add if less than 1/4 full. Be sure the
keeps correct time for several hours. When power is
brinewell cover is on.
restored, you must reset the present time only if the
display is flashing. All other settings are maintained NOTE: In humid areas, it is best to keep the salt stor-
and never require resetting unless a change is age level lower, and to refill more often to avoid
desired. If the time is flashing after a long power out- salt “bridging”.
age, the softener continues to work as it should to Recommended Salt: We recommend using Morton®
provide you with soft water. However, regenerations System Saver® II Pellets in the familiar yellow bag.
may occur at the wrong time of day until you reset the For soft water, nothing works harder. Guaranteed®.
clock to the correct time of day.
Salt Not Recommended: Rock salt, high in impuri-
NOTE: If the water softener was regenerating when ties, block, granulated, table, ice melting, ice cream
power was lost, it will now finish the cycle. making salts, etc., are not recommended.
Salt with Iron Removing Additives: Some salts
have an additive to help a water conditioner handle
iron in a water supply. For this we recommend
Morton® Rust Remover Super Pellets® in the green bag.

Breaking a Salt Bridge


Sometimes, a hard crust or salt “bridge” forms in the
brine tank. It is usually caused by high humidity or the
wrong kind of salt. When the salt “bridges,” an empty
space forms between the water and the salt. Then,
Push Tool into salt will not dissolve in the water to make brine.
Salt Bridge to Without brine, the resin bed is not recharged and hard
Break water will result.
If the storage tank is full of salt, it is difficult to tell if
you have a salt bridge. A bridge may be underneath
loose salt. Take a broom handle, or like tool, and hold
1” - 2”
it next to the water softener. Measure the distance
from the floor to the rim of the water softener. Then,
Salt
carefully push the broom handle straight down into the
Pencil
Mark Salt salt. If a hard object is felt before the pencil mark is
Bridge even with the top, it is most likely a salt bridge.
Carefully push into the bridge in several places to
Broom Water break it. Do not use any sharp or pointed objects as
Handle Level you may puncture the brine tank. Do not try to break
the salt bridge by pounding on the outside of the salt
FIG. 41 tank. You may damage the tank.

Morton® System Saver® Installation & Operation Manual 19


Routine Maintenance
Cleaning the Nozzle & Venturi Protect the Water Softener from
A clean nozzle & venturi (See Figure 42) is a necessity Freezing
for the water softener to work properly. This small If the softener is installed where it could freeze (sum-
component creates the suction to move brine from the mer cabin, lake home, etc.), you must drain all water
brine tank, into the resin tank. If it should become from it to stop possible freeze damage. To drain the
plugged with sand, silt, dirt, etc., the water softener will softener:
not work, and hard water will result.
1. Close the shut-off valve on the house main water
pipe, near the water meter or pressure tank.
Cap 2. Open a faucet in the soft water pipes to vent pres-
O-ring Seal sure in the softener.
Screen Support 3. Move the stem in the single bypass valve to bypass.
Close the inlet and outlet valve in a 3 valve bypass
Screen system, and open the bypass valve. If you want
*Flow Plug
Nozzle & Venturi Disc water in the house pipes again, reopen the shut-off
Gasket Cone Screen valve on the main water pipe.
*Flow Plug (HVDC) 4. Unplug the power supply at the wall outlet. Remove
the softener’s top cover, together with the salt lid.
Housing Take off both drain hoses if they will interfere with
moving the softener into position over the drain.
5. Push the bypass valve body toward the softener (as
*Install with lettered shown in Figure 15) and carefully remove the large
side up, concave Ferrule
Nut holding clips at the softener inlet and outlet.
side down. Separate the softener from the plastic installation
adaptors, or from the bypass valve.
IMPORTANT: Be sure small hole in the gasket is cen-
6. Lay a piece of 2 inch thick board near the floor drain
tered directly over the small hole in the nozzle & ven-
(See Figure 43).
turi housing. Be sure the numbers are facing up.
7. Move the softener close to the drain. Slowly and
FIG. 42 gently, tip it over until the rim rests on the wood
block with the inlet and outlet over the drain. Do not
To get access to the nozzle & venturi, remove the allow the softener’s weight to rest on the inlet and
water softener’s top cover. Put the bypass valve(s) outlet fittings or they may break.
into the bypass position. Be sure the water softener is 8. Tip the bottom of the softener up a few inches and
in soft water (service) cycle (no water pressure at noz- hold until all water has drained. Leave the softener
zle & venturi). Then, holding the nozzle & venturi laying like this until you are ready to use it. Plug the
housing with one hand, unscrew the cap. Do not lose inlet and outlet with clean rags to keep dirt, bugs,
the o-ring seal. Lift out the screen support and screen. etc. out.
Then, remove the nozzle & venturi disc, gasket and
flow plug(s). Wash the parts in warm, soapy water
and rinse in fresh water. Be sure to clean both the top
and bottom of the nozzle & venturi disc. If needed,
use a small brush to remove iron or dirt. Do not
scratch, misshape, etc., surfaces of the nozzle & ven-
turi.
Carefully replace all parts in the correct order.
Lubricate the o-ring seal with silicone grease and
locate in place. Install and tighten the cap by hand,
while supporting the housing. Overtightening may
break the cap or housing. Put the bypass valve(s) into Wood Block
service (soft water) position. Floor Drain FIG. 43
Recharge the softener to reduce water level in the
tank. This will also assure that the softener is com-
pletely recharged and ready to provide softened water
again. Check the water level in the tank by looking
down the brinewell. If the water level does not drop
after a recharge, the problem has not been resolved.
Call 1-888-64 WATER, Monday - Friday, 8 am to 7 pm,
EST, or visit www.systemsaver.com.

20 Morton® System Saver® Installation & Operation Manual


Troubleshooting
Automatic Electronic Diagnostics letter appears, the switch is closed. If the dash
shows, the switch is open.
This water softener has a self-diagnostic function for
the electrical system (except input power and/or water
meter). The water softener monitors electronic com-
ponents and circuits for correct operation. If a mal-
function occurs, an error code appears in the display.

Water Switch FIG. 45


Meter

FIG. 44 4. Use the RECHARGE button to manually advance


the valve into each cycle and check correct switch
While an error code appears in the display, all buttons operation.
are inoperable except the SELECT button. SELECT NOTE: Be sure water is in contact with the salt, and
remains operational so the service person can per- not separated by a salt bridge (See "Breaking
form the Manual Advance Diagnostics, see below, to A Salt Bridge" section).
further isolate the problem.
5. While in this diagnostic screen, the following infor-
Procedure for removing error code from dis- mation is available and may be beneficial for vari-
play: ous reasons. This information is retained by the
1. Unplug power supply from electrical outlet. computer from the first time electrical power is
applied to the electronic controller.
2. Correct problem.
3. Plug power supply back in. a. Press the p UP button to display the number of
days this electronic control has had electrical
4. Wait 8 minutes. The error code will return if power applied.
the problem was not corrected.
b. Press the q DOWN button to display the number
of regenerations initiated by this electronic con-
Manual Advance Diagnostics trol since the code number was entered.
Use the following procedures to advance the water 6. Press and hold the SELECT button until the model
softener through the regeneration cycles to check code (“o20” for Model M20, “o27” for Model M27,
operation. “o30” for Model M30 or “o34” for Model M34)
shows in the display. This code identifies the sof-
Remove the top cover to expose the valve and ob- tener model. If an incorrect model code is dis-
serve cam and switch operation during valve rotation. played, the softener will operate on incorrect con-
1. Press and hold SELECT for 3 seconds until “000” figuration data.
shows in the display, then release.
2. The 3 digits indicate water meter operation as fol-
lows:
000 (steady) = Soft water not in use, and no flow
through the meter.
FIG. 46
Open a nearby soft water faucet.
000 to 199 (continual) = Repeats for each gallon 7. To change the code number, press the p UP or
of water passing through q DOWN button until the correct code shows.
the meter.
8. To return to the present time display, press the
3. The letter “P” and a dash (or dashes) indicate SELECT button.
POSITION switch operation (See Figure 45). If the

Morton® System Saver® Installation & Operation Manual 21


Troubleshooting
Resetting to Factory Defaults If water does not enter the tank, look for an
obstructed nozzle, venturi, fill flow plug, brine tub-
To reset the electronic controller to its factory default ing, or brine valve riser pipe.
for all settings (time, hardness, etc.): 2. After observing fill, press the RECHARGE button to
1. Press the SELECT button and hold it until the dis- move the softener’s valve into the brine position. A
play changes twice to show “CODE” and the flash- slow flow of water to the drain will begin. Verify
ing model code. brine draw from the brine tank by shining a flash-
light into the brinewell and observing a noticeable
2. Press the p UP button (a few times, if necessary)
drop in the liquid level. This may take 15 to 20
to display a flashing “SoS”.
minutes.
Models M20, M27 & M30 Model M34 NOTE: Be sure water is in contact with the salt, and
not separated by a salt bridge (See "Breaking
A Salt Bridge" section).
If the water softener does not draw brine, check for
(most likely to least likely):
= Dirty or plugged nozzle and venturi, see
"Cleaning the Nozzle and Venturi" section.
FIG. 47
= Nozzle and venturi not seated on the gasket, or
3. Press the SELECT button, and the electronic con- gasket deformed.
troller will restart. = Valve seals leaking.
4. Set the present time, hardness, etc., as described = Restriction in valve drain, causing a back-pres-
on pages 13 & 14 (for Models M20, M27 & M30) or sure (bends, kinks, elevated too high, etc.). See
pages 16 & 17 (for Model M34). "Install Valve Drain Hose" section.
= Obstruction in brine valve or brine tubing.
NOTE: If water system pressure is low, an elevated
drain hose may cause back pressure, stop-
Manual Advance Regeneration Check ping brine draw.
This check verifies proper operation of the valve 3. Press the RECHARGE button to move the soften-
motor, brine tank fill, brine draw, regeneration flow er’s valve into the backwash position. Look for a
rates, and other controller functions. Always make fast flow of water from the drain hose. Check that
the initial checks, and the manual initiated diagnos- the drain can adequately handle the flow and vol-
tics. ume.
NOTE: The electronic control display must show a An obstructed flow indicates a plugged top distribu-
steady time (not flashing). If an error code tor, backwash flow plug, or drain hose.
shows, first press the SELECT button to enter 4. Press the RECHARGE button to move the soften-
the diagnostic display. er’s valve into the fast rinse position. Again look
1. Press the RECHARGE button and hold in for 3 for a fast drain flow. Allow the softener to rinse for
seconds. RECHARGE begins to flash as the soft- a few minutes to flush out any brine that may
ener’s valve advances from the service to fill posi- remain in the resin tank from the brining cycle test.
tion. Remove the brinewell cover and, using a 5. To return the softener’s valve to the service posi-
flashlight, observe fill water entering the tank. tion, press the RECHARGE button.

Need help troubleshooting? Call Toll Free 1-888-64 WATER (1-888-649-2837)


Monday- Friday, 8 AM - 7 PM EST or visit www.systemsaver.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.

22 Morton® System Saver® Installation & Operation Manual


Notes

Morton® System Saver® Installation & Operation Manual 23


Softener Exploded View
13
14
12 16

Valve Assembly
See Pages 26 & 27 15
for parts
27
11

1 17

2 4
18
6 19
3 25
7 20
8

5 21
5

10
26

22

23

24

24 Morton® System Saver® Installation & Operation Manual


Softener Parts List
Key Key
Part No. Description Part No. Description
No. No.
Distributor O-Ring Kit Repl. Electronic Control Board
– 7112963 7331818
(includes Key Nos. 1-3) (PWA), Models M20, M27 & M30
15
1 á O-Ring, 2-7/8” x 3-1/4” Repl. Electronic Control Board
7331834
(PWA), Model M34
2 á O-Ring, 13/16” x 1-1/16”
16 7337482 Power Supply, 28V DC
3 á O-Ring, 2-3/4” x 3”
17 7155115 Cover, Brinewell
4 7077870 Top Distributor
18 7338145 Brinewell
5 7105047 Repl. Bottom Distributor
Brinewell Mounting Hardware Kit
Tank Neck Clamp Kit – 7332204
– 7331177 (includes Key Nos. 19-21)
(includes Key Nos. 6 & 7)
19 á Wing Nut, 1/4-20
6 á Clamp Section (2 req.)
20 á Spacer, 3/4” long
7 á Retainer Clip (2 req.)
21 á Screw, 1/4-20 x 1-1/2”
Repl. Resin Tank, 8” x 35”,
7114787
Models M20 & M27 Overflow Hose Adaptor Kit
8 – 7331258
Repl. Resin Tank, 9” x 35”, (includes Key Nos. 22-24)
7264922
Models M30 & M34 22 á Adaptor Elbow
9 0502272 Resin, 1 cu. ft. 23 á Grommet
10 7331143 Repl. Brine Tank 24 á Hose Clamp
11 7330977 Rim 25 7310202 Brine Valve Assembly
12 7330985 Top Cover (order decal below) 26 7327568 Float, Stem & Guide Assembly
Faceplate Decal, 27 7139999 Drain Hose, 20 ft.
7331371
13 Models M20, M27 & M30
¢ 7339824 Owner’s Manual
7331630 Faceplate Decal, Model M34
¢ Not illustrated.
14 7330993 Salt Lid (order decal below)
Instruction Decal,
7331339
¢ Models M20, M27 & M30
7331614 Instruction Decal, Model M34

Questions? Call Toll Free 1-888-64 WATER (1-888-649-2837)


Monday- Friday, 8 AM - 7 PM EST or visit www.systemsaver.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.

Morton® System Saver® Installation & Operation Manual 25


Valve Exploded View

50
70
51

52
91
53
55
54
90 56

87 57
89
86
88
85 60 59 58
61
84
66
83
67
82 70
62
81
63
80

76 64
68
65
69

71
78 79
77 72
73
Wear Strip 74

Seal

Cross-section 75
View

26 Morton® System Saver® Installation & Operation Manual


Valve Parts List
Key Key
Part No. Description Part No. Description
No. No.
50 7338111 Screw, #6-19 x 1-3/8” (2 req.) 72 7337571 O-Ring, 15/16” x 1-3/16”, pack of 4
51 7281291 Motor Turbine & Support Assembly,
– 7113040 including 2 O-Rings (See Key No.
52 7337474 Motor Mount
72) & 1 ea. of Key Nos. 73 & 74
53 7284964 Cam & Gear
73 á Turbine Support & Shaft
54 7030713 Switch
74 á Turbine
Drain Hose Adaptor Kit
– 7331185 75 7082053 Valve Body
(includes Key Nos. 55-59)
76 7081201 Retainer, Nozzle & Venturi
55 á Clip, Drain
77 7342649 O-Ring, 1/4” x 3/8”, pack of 2
56 á Drain Hose Adaptor
78 1202600 Nut - Ferrule
57 á Hose Clamp
Nozzle & Venturi Assembly
58 á O-Ring, 5/8” x 13/16” – 7238450
(includes Key Nos. 76, 77 & 79-87)
59 á Flow Plug, 2.0 gpm
79 7081104 Housing, Nozzle & Venturi
– 7129716 Seal Kit (includes Key Nos. 60-65)
80 7095030 Cone Screen
60 á O-Ring, 7/16” x 5/8”
81 1148800 Flow Plug, .3 gpm
61 á O-Ring, 3/4” x 15/16”
7187772 Nozzle & Venturi Gasket Kit
62 á O-Ring, 3-3/8” x 3-5/8” 82
7204362 Gasket Only
63 á Rotor Seal
83 0521829 Flow Plug, .1 gpm
64 á O-Ring, 3/8” x 9/16”
84 7146043 Screen
65 á Seal, Nozzle & Venturi
85 7167659 Screen Support
66 7082087 Wave Washer
86 7170262 O-Ring, 1-1/8” x 1-3/8”
67 7199232 Rotor & Disc
87 7199729 Cap
Drain Plug Kit, 3/4”
– 7342665 88 7309803 Wire Harness, Sensor
(includes Key Nos. 64, 68 & 69)
89 7337466 Valve Cover
68 á Plug, Drain Seal
90 7342657 Screw, #10-14 x 5 cm, pack of 5
69 á Spring
Bypass Valve Assembly, 3/4”, in-
70 7337563 Clip, 3/4”, pack of 4 91 7278434
cluding 2 O-Rings (See Key No. 72)
Installation Adaptor, 3/4”, pack of 2,
71 7342673 including 2 ea. Clips & O-Rings
(See Key Nos. 70 & 72)

Questions? Call Toll Free 1-888-64 WATER (1-888-649-2837)


Monday- Friday, 8 AM - 7 PM EST or visit www.systemsaver.com
When you call, please be prepared to provide the model and serial number,
found on the rating decal, located on the rim below the salt lid hinges.

Morton® System Saver® Installation & Operation Manual 27

You might also like