This document provides an overview of technical communication and writing. It discusses that technical communication is communication done in the workplace about a technical subject for a specific audience. It notes that technical writing is writing also done in the workplace on technical subjects carefully written for a specific readership. Finally, it outlines some key characteristics of technical writing, including subject, audience, organization, style, tone, and how it differs from other forms of writing.
This document provides an overview of technical communication and writing. It discusses that technical communication is communication done in the workplace about a technical subject for a specific audience. It notes that technical writing is writing also done in the workplace on technical subjects carefully written for a specific readership. Finally, it outlines some key characteristics of technical writing, including subject, audience, organization, style, tone, and how it differs from other forms of writing.
This document provides an overview of technical communication and writing. It discusses that technical communication is communication done in the workplace about a technical subject for a specific audience. It notes that technical writing is writing also done in the workplace on technical subjects carefully written for a specific readership. Finally, it outlines some key characteristics of technical writing, including subject, audience, organization, style, tone, and how it differs from other forms of writing.
This document provides an overview of technical communication and writing. It discusses that technical communication is communication done in the workplace about a technical subject for a specific audience. It notes that technical writing is writing also done in the workplace on technical subjects carefully written for a specific readership. Finally, it outlines some key characteristics of technical writing, including subject, audience, organization, style, tone, and how it differs from other forms of writing.
• How is the document organized? • How would you describe the writer’s style? • What is the tone of the document? • Does the document include any special features (ex. Boldfacing, numbering, bulleted lists, visual aids, headings or subheadings)? • Technical Communication – is communication done in the workplace. The message usually involves a technical subject with a specific purpose and audience.
• Technical Writing – is writing done in the
workplace, although the workplace may be an office, a construction site, or a kitchen table. The subject is usually technical, written carefully for a specific audience. Technical Writing is Essential in the Workplace for some reasons: • It allows readers to read and study at their convenience • Easily pass along information to others • Keep a permanent record for future reference
• NOTE: conservative estimate suggest that you will spend at least
20% of your time writing in a technical or business occupation. Professionals in engineering and technology careers spend as much as 40% of their time writing (Anderson, Paul. Technical Communication: A Reader Centered Approach). Careers that generate different kinds of reports: • Nurses chart a patient’s medical condition • Police accident reports record facts for later use in court • Chemists and engineers document procedures to comply with government regulations • Accountants prepare annual client reports • Park rangers write safety precautions • Insurance claims adjusters write incident reports • Travel agencies design brochures • Public relations officers write new releases, letters, and speeches. • All careers rely on technical communication to get the job done.
• Technical writing is the great connector--
the written link--connecting technology to user, professional to client, colleague to colleague, supervisor to employee, and individual to community. Characteristics of Technical Writing • Subject – this is the area of knowledge being dealt with, or being discussed or described Expressive Writing – convey personal observations or feelings; relies on personal experience Expository Writing – explain and inform facts gained from research Technical Research – written to fulfill the need, it is technical and factual, may require library research, scientific observation.
NOTE: In technical writing, often the need is to share
information or to have someone perform an action. • Audience ➢the technical writer expects more from a very specific reader ➢ the technical writer not only expects the reader to understand the writing, but also wants the reader to do something after reading.
NOTE: In technical writing, the needs of the reader
dictate every decision the writer makes. • Organization – the personal essay or research paper make standard use of a topic sentence and transitional expressions, but you still need to read far into each document before the main point and the organization become apparent. ➢headings help readers perceive the organization at a single glance ➢headings give you opportunity to read only what you want or need to read • Style - gives the audience an idea of the type of document they are reading ➢Personal Essays – casual, almost conversational, and predictable; the writer uses examples and description. ➢Research Paper - formal and more distant than the personal essay, with a thesis to clarify the purpose of the paper and documentation to enhance credibility.
NOTE: technical document uses a simple, concise,
straightforward style that is easily understood. JARGON – the highly specialized language of a particular discipline or technical field. • Tone – refers to emotional overtones—the way the words make a person feel. It describes the emotional character of a document. ➢Personal Essay – casual, dejected, and agonized. ➢Research Paper – generally objective or businesslike
NOTE: Readers in technical documents read for
information, not for entertainment. They read to learn something or to take action. • Technical writing differs from academic writing in its presentation, approach to subject matter, and audience and from imaginative writing in its “one-meaning-and-one- meaning-only” presentation. ASSIGNMENT • TO DO: Examine the information found on a box or can of your favorite packaged food or beverage. In particular, notice the nutrition information. Write an explanation of why the information on the package is considered technical communication