Chapter 1 PP

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• What is the subject?

• For whom was the document written?


• How is the document organized?
• How would you describe the writer’s style?
• What is the tone of the document?
• Does the document include any special
features (ex. Boldfacing, numbering,
bulleted lists, visual aids, headings or
subheadings)?
• Technical Communication – is
communication done in the workplace. The
message usually involves a technical subject
with a specific purpose and audience.

• Technical Writing – is writing done in the


workplace, although the workplace may be an
office, a construction site, or a kitchen table.
The subject is usually technical, written
carefully for a specific audience.
Technical Writing is Essential in the Workplace for
some reasons:
• It allows readers to read and study at their
convenience
• Easily pass along information to others
• Keep a permanent record for future reference

• NOTE: conservative estimate suggest that you will spend at least


20% of your time writing in a technical or business occupation.
Professionals in engineering and technology careers spend as
much as 40% of their time writing (Anderson, Paul. Technical
Communication: A Reader Centered Approach).
Careers that generate different kinds of
reports:
• Nurses chart a patient’s medical condition
• Police accident reports record facts for later use
in court
• Chemists and engineers document procedures to
comply with government regulations
• Accountants prepare annual client reports
• Park rangers write safety precautions
• Insurance claims adjusters write incident reports
• Travel agencies design brochures
• Public relations officers write new releases,
letters, and speeches.
• All careers rely on technical
communication to get the job done.

• Technical writing is the great connector--


the written link--connecting technology to
user, professional to client, colleague to
colleague, supervisor to employee, and
individual to community.
Characteristics of Technical Writing
• Subject – this is the area of knowledge being dealt
with, or being discussed or described
Expressive Writing – convey personal observations or
feelings; relies on personal experience
Expository Writing – explain and inform facts gained
from research
Technical Research – written to fulfill the need, it is
technical and factual, may require library research,
scientific observation.

NOTE: In technical writing, often the need is to share


information or to have someone perform an action.
• Audience
➢the technical writer expects more from a very
specific reader
➢ the technical writer not only expects the reader
to understand the writing, but also wants the
reader to do something after reading.

NOTE: In technical writing, the needs of the reader


dictate every decision the writer makes.
• Organization – the personal essay or research
paper make standard use of a topic sentence
and transitional expressions, but you still need
to read far into each document before the
main point and the organization become
apparent.
➢headings help readers perceive the
organization at a single glance
➢headings give you opportunity to read only
what you want or need to read
• Style - gives the audience an idea of the type
of document they are reading
➢Personal Essays – casual, almost
conversational, and predictable; the writer
uses examples and description.
➢Research Paper - formal and more distant
than the personal essay, with a thesis to clarify
the purpose of the paper and documentation
to enhance credibility.

NOTE: technical document uses a simple, concise,


straightforward style that is easily understood.
JARGON – the highly specialized language of a
particular discipline or technical field.
• Tone – refers to emotional overtones—the
way the words make a person feel. It describes
the emotional character of a document.
➢Personal Essay – casual, dejected, and
agonized.
➢Research Paper – generally objective or
businesslike

NOTE: Readers in technical documents read for


information, not for entertainment. They read to
learn something or to take action.
• Technical writing differs from
academic writing in its presentation,
approach to subject matter, and
audience and from imaginative
writing in its “one-meaning-and-one-
meaning-only” presentation.
ASSIGNMENT
• TO DO:
Examine the information found on a box or can
of your favorite packaged food or beverage. In
particular, notice the nutrition information.
Write an explanation of why the information
on the package is considered technical
communication

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