Washing Machine

JLWM 1206

User Manual
Contents

Safety information 3 Using detergent and additives 16

Detergent compartments 16
Children and vulnerable people safety 3
Liquid or powder detergent 17
General Safety 3
Activating the appliance 17
Safety instructions 5 Setting a programme 17
Installation 5 Starting a programme without the delay start
Electrical connection 5 18
Water connection 5 Starting a programme with the delay start 18
Use 5 Interrupting a programme and changing the
Service 6 options 18
Disposal 6 Cancelling a running programme 18
Product description 7 Opening the door 18
At the end of the programme 19
Appliance overview 7
AUTO-OFF option 19
Installation on suspended flooring 7
Hints and tips 20
Control panel 8
The laundry load 20
Control panel description 8
Stubborn stains 20
Programme Chart 9 Detergents and additives 20
Consumption values 11 Ecological hints 20
Options 12 Water hardness 20
Temperature 12 Care and cleaning 22
Spin 12 External cleaning 22
Quick 12 Descaling 22
Intensive 12 Maintenance wash 22
Easy iron 12 Door seal 22
Rinse/Drain 12 Cleaning the detergent dispenser 23
Spin/Drain 12 Cleaning the drain filter 23
Delay start 13 Cleaning the inlet hose and the valve filter 25
Extra rinse 13 Emergency drain 25
Settings 14 Frost precautions 25
Extra rinse 14 Troubleshooting 27
Child lock 14 Introduction 27
Acoustic signals 14 Possible failures 28
Before first use 15 Technical Data 30
Daily use 16 Repairs - after sales service 31
Loading the laundry 16

2 Washing Machine User Manual

 Safety information

Before the installation and use of the appliance, carefully read the
supplied instructions. The manufacturer is not responsible if an
incorrect installation and use causes injuries and damages. Always
keep the instructions with the appliance for future reference.
Children and vulnerable people safety
• This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved.
• Do not let children play with the appliance.
• Children of less than 3 years should be kept away unless
continuously supervised.
• Keep all packaging away from children.
• Keep all detergents away from children.
• Keep children and pets away from the appliance door when it is
open.
• Cleaning and user maintenance shall not be made by children
without supervision.
General Safety
• Do not change the specification of this appliance.
• Obey the maximum load volume of 7 kg (refer to the “Programme
chart” chapter).
• The operating water pressure (minimum and maximum) must be
between 0,5 bar (0,05 MPa) and 8 bar (0,8 MPa).
• The ventilation openings in the base (if applicable) must not be
obstructed by a carpet.

Washing Machine User Manual 3

• The appliance is to be connected to the water mains using the new
supplied hose-sets. Old hose sets must not be reused.
• If the supply cord is damaged, it must be replaced by the
manufacturer, its Authorised Service Centre or similarly qualified
persons in order to avoid a hazard.
• Before maintenance, deactivate the appliance and disconnect the
mains plug from the mains socket.
• Do not use water spray and steam to clean the appliance.
• Clean the appliance with a moist soft cloth. Only use neutral
detergents. Do not use abrasive products, abrasive cleaning pads,
solvents or metal objects.

4 Washing Machine User Manual

Safety instructions

Installation • Do not pull the mains cable to disconnect the

appliance. Always pull the mains plug.
• Remove all the packaging and the transit bolts. • Only for UK and Ireland: The appliance has a 13
• Keep the transit bolts. When you move the amp mains plug. If it is necessary to change the
appliance again you must block the drum. fuse in the mains plug, use a 13 amp ASTA (BS
• Always be careful when you move the appliance 1362) fuse.
because it is heavy. Always wear safety gloves. • This appliance complies with the E.E.C.
• Do not install or use a damaged appliance. Directives.
• Obey the installation instruction supplied with
the appliance. Water connection
• Do not install or use the appliance where the
temperature is less than 0 °C or where it is • Make sure not to cause damage to the water
exposed to the weather. hoses.
• Make sure that the floor where you install the • Before you connect the appliance to new pipes
appliance is flat, stable, heat resistant and clean. or pipes not used for a long time, let the water
• Make sure that there is air circulation between flow until it is clean.
the appliance and the floor. • The first time you use the appliance, make sure
• Adjust the feet to have the necessary space that there is no leakage.
between the appliance and the carpet.
• Do not install the appliance where the appliance Use
door can not be fully opened.
Warning! Risk of injury,
Electrical connection electrical shock, fire, burns or
damage to the appliance.
• The appliance must be earthed.
• Always use a correctly installed shockproof • Use this appliance in a household only.
socket. • Obey the safety instructions on the detergent
• Make sure that the electrical information on the packaging.
rating plate agrees with the power supply. If • Do not put flammable products or items that
not, contact an electrician. are wet with flammable products in, near or on
• Do not use multi-plug adapters and extension the appliance.
cables. • Make sure that you remove all metal objects
• Make sure not to cause damage to the mains from the laundry.
plug and to the mains cable. Should the mains • Do not put a container to collect possible
cable need to be replaced, this must be carried water leakage under the appliance. Contact the
out by our Authorised Service Centre. Authorised Service Centre to ensure which
• Connect the mains plug to the mains socket accessories can be used.
only at the end of the installation. Make sure • Do not touch the glass of the door while a
that there is access to the mains plug after the programme operates. The glass can be hot.
installation.
• Do not touch the mains cable or the mains plug
with wet hands.

Washing Machine User Manual 5

Service
• To repair the appliance contact an Authorised
Service Centre.
• Use original spare parts only.

Disposal
Warning! Risk of injury or
suffocation.

• Disconnect the appliance from the mains

supply.
• Cut off the mains cable and discard it.
• Remove the door catch to prevent children and
pets to get closed in the appliance.

6 Washing Machine User Manual

Product description

Appliance overview
1 2 3 1. Worktop
2. Detergent dispenser
3. Control panel
4. Door handle
5. Rating plate
6. Drain pump filter
7. Feet for the appliance level
4

Installation on suspended
flooring
Suspended wooden floors are particularly
susceptible to vibration.
To help prevent vibration we recommend you
place a waterproof wood panel, at least 15 mm
thick under the appliance, secured to at least 2
floor beams with screws, the wood panel must
extend beyond the front feet.
If possible install the appliance in one of the
corners of the room, where the floor is more
stable.

Washing Machine User Manual 7

Control panel

Control panel description

Cottons 3h Delay start

Textiles

Cottons economy 90º 1200 Quick 6h

Synthetics 9h
60º 1000 Intensive
Delicates
Hand wash / Wool 40º 800 Easy iron Door lock
Silk / Lingerie Extra rinse
30º None Rinse / Drain
Extra

20 Minute refresh Child lock

Cool wash Cold Rinse hold Spin / Drain

On / Off Programme Temperature Spin Option Start / Pause

Child lock Extra rinse

1 2 3 4 5 6 7 8

1. On/Off button Child lock indicator

2. Programme selection touchpad Extra rinse indicator
3. Temperature selection touchpad Door lock indicator
4. Spin selection touchpad 8. Delay start touchpad
5. Option selection touchpad
6. Start/Pause touchpad
7. Indicators:

8 Washing Machine User Manual

Programme Chart

Programme Maximum load Programme description

Temperature range Maximum spin (Type of load and soil level)
speed

Cottons 7 kg White cotton and coloured cotton. Normal soil and light
90 °C - Cold 1200 rpm soil.

Cottons econo- 7 kg White cotton and colour-fast cotton. Normal soil. The
1200 rpm energy consumption decreases and the time of the washing
my1) programme is extended.
60 °C - 40 °C

Synthetics 3 kg Synthetic items or mixed fabric items. Normal soil.

60 °C - Cold 1200 rpm

Delicates 3 kg Delicate fabrics as acrylics, viscose, polyester items.

40 °C - Cold 1200 rpm Normal soil.

Hand wash/Wool 2 kg Machine washable wool, hand washable wool and deli-
40 °C - Cold 1200 rpm cate fabrics with «hand washing» care symbol.2)

Silk/Lingerie 1 kg Special programme for silk and mixed synthetic items.

30 °C 800 rpm

20 Minute refresh 1 kg A very short cycle for cottons and synthetics items with
40 °C - 30 °C 1200 rpm light soil level or worn only once.

Cool wash 2 kg Special programme for cotton, synthetic and mixed fabrics with
20 °C 1200 rpm light soil. Set this programme to decrease the energy consump-
tion. Make sure that the detergent is for low temperature in or-
der to have good washing results3).
1) Standard programmes for the Energy Label consumption values. According to regulation 1061/2010, these pro-
grammes are respectively the «Standard 60°C cotton programme» and the «Standard 40°C cotton programme». They are the
most efficient programmes in terms of combined energy and water consumption for washing normally soiled cotton laundry.
The water temperature of the washing phase may differ from the temperature declared for the selected pro-
gramme.

2) During this cycle the drum rotates slowly to ensure a gentle washing. It can seem that the drum doesn't rotate or doesn't
rotate properly. Consider this as a normal functioning of the appliance.
3) No temperature indicator is on .

Washing Machine User Manual 9

Programme options compatibility

Programme

Rinse/Drain

Delay start

Extra rinse
Spin/Drain
Rinse hold

Easy iron
Intensive
Quick1)
None
Spin
Cottons ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Cottons economy ■ ■ ■ ■ ■ ■ ■ ■

Synthetics ■ ■ ■ ■ ■ ■ ■ ■ ■ ■

Delicates ■ ■ ■ ■ ■ ■ ■ ■ ■

Hand wash/Wool ■ ■ ■ ■ ■ ■

Silk/Lingerie ■ ■ ■ ■

20 Minute refresh ■ ■ ■ ■ ■ ■

Cool wash ■ ■ ■ ■ ■ ■ ■
1) When you set this option, we recommend that you decrease the quantity of the laundry. It is possible to keep the full load but
the washing results can be unsatisfactory. Recommended load: cotton: 3,5 kg, synthetics and delicates: 1,5 kg.

10 Washing Machine User Manual

Consumption values

The data of this table are approximate. Different causes can change the data: the
quantity and type of laundry, the water and ambient temperature.

Programmes Load (kg) Energy con- Water con- Approximate Remaining

sumption sumption (li- programme moisture
(kWh) tre) duration (mi- (%)1)
nutes)

Cottons 60 °C 7 1,34 68 157 53

Cottons 40 °C 7 0,78 61 157 53

Synthetics 40 °C 3 0,60 56 103 35

Delicates 40 °C 3 0,55 59 81 35

Hand wash/Wool 30
2 0,30 53 57 30
°C 2)

Standard cotton programmes

Standard 60 °C cotton 7 0,92 45 250 53

Standard 60 °C cotton 3,5 0,68 35 204 53

Standard 40 °C cotton 3,5 0,53 36 189 53

1) At the end of spin phase.
2) Not available for some models.

Off Mode (W) Left On Mode (W)

0,48 0,48

The information given in the chart above are in compliance with the EU Commission regulation 1015/2010 im-
plementing directive 2009/125/EC.

Washing Machine User Manual 11

Options

Temperature Use this option for items with light soil or items
to refresh.
With this option you can change the default The related indicator comes on.
temperature.
Indicator Cold = cold water Intensive
The indicator of the set temperature comes on. With this option you can wash very soiled
laundry.
Spin
The washing cycle lasts longer with this option.
With this option you can change the default spin The related indicator comes on.
speed.
The indicator of the set speed comes on. Easy iron
Additional spin options: The appliance carefully washes and spins the
None laundry to prevent the creases.
• Set this option to deactivate all spin phases.
The appliance decreases the spin speed, uses
Only the drain phase is available.
• The related indicator comes on.
more water and adapts the programme duration
• Set this option for very delicate fabrics. to the type of laundry.
• The rinses phase uses more water for some The related indicator comes on.
washing programmes.
Rinse hold Rinse/Drain
• Set this option to prevent the laundry creases.
• The related indicator comes on. With this option you can perform only a last
• There is a water in the drum when the rinse of a selected washing programme.
programme is completed. If you set also the Extra rinse function the
• The drum turns regularly to prevent the laundry appliance adds two or more rinses.
creases.
• The door stays locked. You must drain the The related indicator comes on.
water to unlock the door.
To drain the water refer to ‘At the
Spin/Drain
end of the programme’. With this option you can perform the spin and
drain cycle.
Quick The spin phase is suitable to the washing
programme you set.
With this option you can decrease the
programme duration. If you set also the No Spin option
(None) , the appliance only drains.

12 Washing Machine User Manual

Delay start
With this option you can delay the start of a
programme by 9, 6 or 3 hours.
The indicator of the set value is on.

Extra rinse
With this option you can add some rinses to a
washing programme.
Use this option for persons allergic to
detergents and in areas where the water is soft.
The related indicator comes on.1)

1) See in "Settings" how to activate this option.

Washing Machine User Manual 13

Settings

Extra rinse
With this option you can permanently have
an extra rinse when you set a new programme.
• To activate/deactivate this option touch the
buttons Spin and Option at the same time
until the relevant indicator comes on/goes
off.

Child lock
With this option you can prevent that the
children play with the control panel.
• To activate/deactivate this option, touch the
buttons Temperature and Spin at the same
time until the indicator comes on/goes
off.
Activate this option after you touch the button
Start/Pause : the buttons are locked (except
for the button On/Off ) .
This option stays active even when
you switch off the appliance.

Acoustic signals
The acoustic signals operate when:
• The programme is completed.
• The appliance has a malfunction.
To deactivate/activate the acoustic signals,
touch the buttons Programme and
Temperature at the same time for 4 seconds.
If you deactivate the acoustic
signals, they continue operate
when the appliance has a
malfunction.

14 Washing Machine User Manual

Before first use

1. Put a small quantity of detergent in the

compartment for washing phase.
2. Set and start a programme for cotton at the
highest temperature without laundry.
This removes all possible dirt from the drum and
the tub.

Washing Machine User Manual 15

Daily use

Warning! Refer to Safety Using detergent and additives

chapters.
1. Measure out the detergent and the fabric
conditioner.
2. Put the detergent and the fabric conditioner
Loading the laundry into the compartments.
1. Open the appliance door 3. Carefully close the detergent drawer
2. Put the laundry in the drum, one item at a
time.
3. Shake the items before you put them in the
appliance.
Make sure not to put too much laundry in the
drum.
4. Close the door.

Detergent compartments
Detergent compartment for washing
phase.
If you use liquid detergent, put it im-
mediately before you start the pro-
gramme.
Caution! Make sure that no Compartment for liquid additives
laundry stays between the (fabric conditioner, starch).
seal and the door. There is a
risk of water leakage or Caution! Do not
damage to the laundry. exceed the MAX
level.

16 Washing Machine User Manual

 Liquid or powder detergent
Flap for powder or liquid detergent.

1. 2.

3. 4.

• Position A for powder detergent (factory setting).

• Position B for liquid detergent.
When you use the liquid detergent:
• Do not use gelatinous or thick liquid detergents.
• Do not put more liquid then the maximum level.
• Do not set the delay start (or Finish in option).

Activating the appliance Setting a programme

Press and hold for a couple of seconds the On/Off 1. Touch the programme button Programme
button to activate or deactivate the appliance. and set the programme:
A tune sounds when the appliance is activated. • The indicator of the button Start/Pause
The appliance performs a start up animation. flashes slowly.
The animation quickly shows each washing 2. If necessary, change the temperature and the
programme and the default temperature and spin speed or add available options. When you
spin settings. activate an option, the indicator of the set
option comes on.

Washing Machine User Manual 17

 If you set something incorrect, the Interrupting a programme and
indicator of the button Start/ changing the options
Pause flashes red three times.
You can change only some options before they
Starting a programme without operate.
1. Touch Start/Pause .
the delay start The indicator of this button flashes.
Touch the button Start/Pause . 2. Change the options.
• The indicator of the button Start/Pause 3. Touch Start/Pause again.
stops to flash and stays on. The programme continues.
• The programme starts, the door locks, the
indicator Door lock is on. Cancelling a running
The drain pump can operate for a programme
short time at the beginning of the
washing cycle. 1. Press the button On/Off for some seconds to
cancel the programme and to deactivate the
appliance.
Starting a programme with 2. Press the same button again to activate the
the delay start appliance. Now, you can set a new washing
programme.
The start of the programme can be delayed by
Before starting the new
9, 6 or 3 hours.
programme the appliance could
1. Touch the button Delay start to choose the drain the water. In this case, make
delay you want to set. sure that the detergent is still in the
The indicator of the selected delay is on. detergent compartment, if not fill
2. Touch the button Start/Pause : the detergent again.
• The appliance starts the countdown.
• When the countdown is completed, the
programme starts automatically. Opening the door
You can cancel or change the set of While a programme or the delay start operates,
the delay start before you touch the appliance door is locked. The indicator
the button Start/Pause . After Door lock is on.
touching the button Start/Pause
you can only cancel the delay. Caution! If the temperature
and level of the water in the
To cancel the delay start: drum are too high, you
1. Touch the button Start/Pause to set the cannot open the door.
appliance to pause.
2. Touch the button Delay start until the To open the door during the first
indicator of the set delay goes off. minutes of the cycle or when the delay
Touch the button Start/Pause again to start start operates:
the programme immediately. 1. Touch the button Start/Pause to pause the
appliance.
2. Wait until the indicator Door lock goes off.
3. You can open the door.
4. Close the door and touch the button Start/
Pause again. The programme (or the delay
start) continues.

18 Washing Machine User Manual

At the end of the programme Press the button On/Off to activate the
appliance again.
• The appliance stops automatically. • After 5 minutes from the end of the washing
• The acoustic signal operates (if it is activated). programme.
• The indicator of the button Start/Pause goes Press the button On/Off to activate the
off. appliance again.
• The door lock indicator Door lock goes off. Touch the button Programme if you want to
• You can open the door. set a new cycle.
• Remove the laundry from the appliance. Make
sure that the drum is empty.
• Press the button On/Off for some seconds to
deactivate the appliance.
• Close the water tap.
• Keep the door and the detergent drawer ajar,
to prevent the mildew and odours.
The washing programme is completed,
but there is water in the drum:
• The drum turns regularly to prevent the creases
in the laundry.
• The indicator Rinse hold flashes to remind
you to drain the water.
• The door lock indicator Door lock is on. The
indicator of button Start/Pause flashes. The
door stays locked.
• You must drain the water to open the door.
Draining the water:
1. To drain the water.
• Touch the button Start/Pause . The
appliance drains the water and spins with
the maximum spin speed for selected
washing programme.
• Alternatively, touch the button Spin to
change the spin speed and then touch the
button Start/Pause. The appliance drains
the water and spins. If you set None, the
appliance only drains.
2. When the programme is completed and the
door lock indicator Door lock goes off, you
can open the door.
3. Press the button On/Off for some seconds to
deactivate the appliance.

AUTO-OFF option
The AUTO-OFF stand-by option automatically
deactivates the appliance to decrease the energy
consumption. All the indicators go off when :
• You do not use the appliance for 5 minutes
before you touch the Start/Pause.

Washing Machine User Manual 19

Hints and tips

The laundry load Detergents and additives

• Divide the laundry in: white, coloured, • Only use detergents and additives specially
synthetics, delicates and wool. made for washing machines:
• Obey the washing instructions that are on the – powder detergents for all types of fabric,
laundry care labels. – powder detergents for delicate fabrics (40
• Do not wash together white and coloured °C max) and woollens,
items. – liquid detergents, preferably for low
• Some coloured items can discolour with the temperature wash programmes (60 °C
first wash. We recommend that you wash them max) for all types of fabric, or special for
separately for the first times. woollens only.
• Button up pillowcases, close zippers, hooks and • Do not mix different types of detergents.
poppers. Tie up belts. • To help the environment, do not use more than
• Empty the pockets and unfold the items. the correct quantity of detergent.
• Turn inside out multilayered fabrics, wool and • Obey the instructions that you find on the on
items with painted illustrations. packaging of these products.
• Remove hard stains. • Use the correct products for the type and
• Wash with a special detergent heavy soil stains. colour of the fabric, the programme
• Be careful with the curtains. Remove the hooks temperature and the level of soil.
or put the curtains in a washing bag or • If your appliance has not the detergent
pillowcase. dispenser with the flap device, add the liquid
• Do not wash in the appliance laundry without detergents with a dosing ball (supplied by the
hems or with cuts. Use a washing bag to wash detergent's manufacturer).
small and/or delicate items (e.g. underwired
bras, belts, tights, etc. ). Ecological hints
• A very small load can cause balance problems
with the spin phase. If this occurs, adjust • Set a programme without the prewash phase to
manually the items in the tub and start the spin wash laundry with normal soil.
phase again. • Always start a washing programme with the
maximum load of laundry.
Stubborn stains • If necessary, use a stain remover when you set
a programme with a low temperature.
For some stains, water and detergent is not • To use the correct quantity of the detergent,
sufficient. check the water hardness of your domestic
system
We recommend that you remove these stains
before you put the items in the appliance.
Water hardness
Special stain removers are available. Use the
special stain remover that is applicable to the If the water hardness in your area is high or
type of stain and fabric. moderate, we recommend that you use a water
softener for washing machines. In areas where

20 Washing Machine User Manual

the water hardness is soft it is not necessary to
use a water softener.
To know the water hardness in your area,
contact your local water authority.
Use the correct quantity of the water softener.
Obey the instructions that you find on the
packaging of the product.

Washing Machine User Manual 21

Care and cleaning

Warning! Refer to Safety Maintenance wash

chapters.
With the low temperature programmes it is
possible that some detergent stays in the drum.
External cleaning Make regularly a maintenance wash. To do this:
• Remove the laundry from the drum.
Clean the appliance only with soap and warm • Set the cotton programme with the highest
water. Fully dry all the surfaces. temperature with a small quantity of detergent.
Caution! Do not use alcohol,
solvents or chemical Door seal
products.

Descaling
If the water hardness in your area is high or
moderate, we recommend that you use a water
descaling product for washing machines.
Regularly examine the drum to prevent
limescale and rust particles. Regularly examine the seal and remove all
objects from the inner part.
To remove rust particles use only special
products for washing machine. Do this
separately from the laundry wash.
Always obey the instructions that
you find on the packaging of the
product.

22 Washing Machine User Manual

Cleaning the detergent dispenser
1. 2.

3. 4.

Cleaning the drain filter

Warning! Do not clean the

drain filter if the water in the
appliance is hot.

1. 2.

1
1 1

Washing Machine User Manual 23

3. 4.

1 2

5. 6.

1 2

7. 8.

1
2

9.

24 Washing Machine User Manual

Cleaning the inlet hose and the valve filter
1. 2.

3. 4.

45°
20°

Emergency drain Frost precautions

Because of a malfunction, the appliance cannot If the appliance is installed in an area where the
drain the water. temperature can be less than 0° C, remove the
If this occurs, do steps (1) through (9) of remaining water from the inlet hose and the
'Cleaning the drain filter'. If necessary, clean the drain pump.
pump. 1. Disconnect the mains plug from the mains
socket.
When you drain the water with the emergency 2. Close the water tap.
drain procedure, you must activate again the 3. Put the two ends of the inlet hose in a
drain system: container and let the water flow out of the
1. When you drain the water with the emergency hose.
drain procedure, you must activate again the 4. Empty the drain pump. Refer to the emergency
drain system: Put 2 litres of water in the main drain procedure.
wash compartment of the detergent dispenser. 5. When the drain pump is empty, install the inlet
2. Start the programme to drain the water hose again.

Washing Machine User Manual 25

 Warning! Make sure that the
temperature is more than 0
°C before you use the
appliance again.
The manufacturer is not
responsible for damages
caused by low temperatures.

26 Washing Machine User Manual

Troubleshooting

Warning! Refer to Safety

chapters.

Introduction
The start of the appliance does not occur or it
stops during operation.
First try to find a solution to the problem (refer
to the table). If not, contact the Authorised
Service Centre.
With some problems, the acoustic signals • The indicator of button Start/Pause flashes in
red 11 times and 1 (or 2 or 3) time(s) in
operate. The indicator of button Start/Pause
yellow: The mains supply is unstable. Wait until
flashes in red and one of the indicators comes the mains supply is stable.
on, to show an alarm code:
• Child lock - The appliance does not fill with
Warning! Deactivate the
water properly. appliance before you do the
• Extra rinse - The appliance does not drain the checks.
water.
• Door lock - The appliance door is open or not
closed correctly. Please check the door!
If the appliance is overloaded,
remove some items from the
drum and/or keep pressed the
door and push the Start/Pause
button at the same time until
the indicator Door lock stops
flashing (see the picture below).

Washing Machine User Manual 27

Possible failures
Problem Possible solution

The programme does not start. • Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance door is closed.
• Make sure that there is not a damaged fuse in the fuse box.
• Make sure that the Start/Pause has been pressed.
• If the delay start is set, cancel the setting or wait for the end of count-
down.
• Deactivate the Child Lock function if it is on.

The appliance does not fill with • Make sure that the water tap is open.
water properly. • Make sure that the pressure of the water supply is not too low. For this
information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter of the inlet hose and the filter of the valve are not
clogged. Refer to “Care and cleaning”.
• Make sure that the inlet hose has no kinks or bends.
• Make sure that the connection of the water inlet hose is correct.

The appliance does not drain • Make sure that the sink spigot is not clogged.
the water. • Make sure that the drain hose has no kinks or bends.
• Make sure that the connection of the drain hose is correct.
• Set the drain option if you set a programme without drain phase.
• Set the drain option if you set an option which ends with water in the
drum.
• If above mentioned solutions do not help, contact the Authorised Service
Centre (as the filter of the drain pump may be clogged).

The spin phase does not oper- • Adjust manually the items in the tub and start the spin phase again. This
ate or the washing cycle lasts problem may be caused by balance problems.
longer than usually. • Set the spin option.
• Set the drain option if you set an option which ends with water in the
drum.
• If above mentioned solutions do not help, contact the Authorised Service
Centre (as the filter of the drain pump may be clogged).

There is water on the floor. • Make sure that the couplings of the water hoses are tight and there is not
water leakages.
• Make sure that the water inlet hose and the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of it.

You cannot open the appliance • Make sure that the washing programme is finished.
door. • Set the drain or the spin option if there is water in the drum.
• Do the emergency drain procedure. See "Frost precautions" (in "Care and
Cleaning" chapter).

28 Washing Machine User Manual

Problem Possible solution

The appliance makes an unusu- • Make sure the levelling of the appliance is correct. Refer to 'Installation in-
al noise. struction'.
• Make sure that the packaging and/or the transit bolts are removed. Refer
to 'Installation instruction'.
• Add more laundry in the drum. The load may be too small.

The appliance fills with water • Make sure that the drain hose is in the correct position. The end of the
and drain immediately. hose may be too low. Refer to 'Installation instruction'.

The washing results are not • Increase the detergent quantity or use a different detergent.
satisfactory. • Use special products to remove the stubborn stains before you wash the
laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.

You cannot set an option. • Make sure that you press only the wanted touch button(s).

After the check, activate the appliance. The

programme continues from the point of
interruption.
If the problem occurs again, contact the
Authorised Service Centre.
If the appliance shows other alarm codes (the
indicator of button flashes in red).
Deactivate and activate the appliance. If the
problem continues, contact the Authorised
Service Centre.

Washing Machine User Manual 29

Technical Data

Dimension Width/ Height/ Depth/ Total 600 mm/ 850 mm/ 520 mm/ 576 mm
depth

Electrical connection Voltage 230-240 V

Overall power 2200 W
Fuse 13 A
Frequency 50 Hz

Level of protection against ingress of solid particles and moisture IPX4

ensured by the protective cover, except where the low voltage
equipment has no protection against moisture

Water supply pressure Minimum 0,5 bar (0,05 MPa)

1) Maximum 8 bar (0,8 MPa)

Water supply 2) Cold water

Maximum Load Cotton 7 kg

Energy Efficiency Class A+++

Spin Speed Maximum 1200 rpm

1) The appliance works correctly if the water pressure is not less than 0.05 MPa (0.5 bar). If you can not connect the water inlet
hose to the cold water tap of the primary hydraulic system, connect it to your domestic cold water storage system. Make sure not
to have more than a distance of 5.02 m (16.5 ft) between the appliance inlet hose and the bottom of the water storage tank.
2) Connect the water inlet hose to a water tap with a 3/4'' thread.

30 Washing Machine User Manual

Repairs - after sales service

Your appliance comes with a three year may cause injury or serious malfunctioning.
warranty. If it is not working correctly refer to Please contact John Lewis technical support on
"Troubleshooting". If a fault occurs which you 0844 871 7771 for assistance
can not resolve through following the advice and John Lewis, Oxford Street 020 7629 7711
information contained within this instruction
manual, the next step is to contact John Lewis Peter Jones, Sloane Square 020 7730 3434
technical support on: John Lewis, Brent Cross 020 8202 6535
0844 871 7771 John Lewis, Kingston 020 8547 3000
They will give you details for your local service John Lewis, Aberdeen 01224 625000
engineer. Before calling out an engineer, please
ensure you have read the details under the John Lewis, Bluewater 01322 624123
heading “Troubleshooting”. John Lewis, Cambridge 01223 361292
When you contact your local service engineer John Lewis, Cardiff 02920 536000
you will need to give the following details:
John Lewis, Cheadle 0161 491 4914
1. Your name, address and post code
2. Your telephone number John Lewis, Cribbs Causeway 0117 959 1100
3. Clear and concise details of fault John Lewis at home, Croydon 020 8662 4730
4. The purchase date as found on your receipt
5. The model and serial number of the appliance. John Lewis, Edinburgh 0131 556 9121
So that you always have these numbers at John Lewis, Glasgow 0141 353 6677
hand, we recommend you to make a note of
them here: John Lewis, Home and Leisure, High Wycombe
• Mod....................................... 01494 462666
• P.N.C..................................... John Lewis, Leicester 0116 242577
• S.N.........................................
IMPORTANT : If you call out an John Lewis, Liverpool 0151 709 7070
engineer to a fault listed under the John Lewis, Milton Keynes 01908 679171
heading ''Troubleshooting'', or to repair
John Lewis, Newcastle upon Tyne 0191 232
a fault caused by incorrect use or
5000
installation, a charge will be made even if
the appliance is under guarantee. John Lewis, Norwich 01603 660021
Spare parts John Lewis, Nottingham 0115 941 8282
Always insist on genuine spare parts. John Lewis, Peterborough 01733 344644
An authorised service engineer should service John Lewis at home, Poole 01202 756020
this product, and only genuine spare parts John Lewis, Reading 0118 957 5955
should be used. Under no circumstances should
you attempt to repair the appliance yourself. John Lewis, Sheffield 0114 276 8511
Repairs carried out by inexperienced persons John Lewis, Solihull 0121 704 1121

Washing Machine User Manual 31

John Lewis, Southampton 023 8021 6400 John Lewis electrical appliances are also
John Lewis, Stratford (Opening 2011) available in Waitrose Food and Home

John Lewis at home, Swindon 01793 733180 Canary Wharf 020 7719 0300

John Lewis, Trafford 0161 491 4040 Cheltenham 01242 241425

John Lewis at home, Turnbridge Wells 01892 Rushden 01933 355099

506830 Salisbury 01722 329429
John Lewis, Watford 01923 244266 Southend 01702 603403
John Lewis, Welwyn 01707 323456

32 Washing Machine User Manual

ENVIRONMENT CONCERNS

Recycle the materials with the symbol . Put marked with the symbol with the household
the packaging in applicable containers to recycle waste. Return the product to your local
it. Help protect the environment and human recycling facility or contact your municipal office.
health and to recycle waste of electrical and
electronic appliances. Do not dispose appliances

Washing Machine User Manual 33

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34 Washing Machine User Manual
Washing Machine User Manual 35
192964900-A-112015 ( Subject to change without notice. )