Ent 211 (Entrepreneurship & Innovation) - Real
Ent 211 (Entrepreneurship & Innovation) - Real
Ent 211 (Entrepreneurship & Innovation) - Real
OYO
PREPARED BY
‘BOSUN SOWUNMI, Esq.
COURSE OUTLINE
CHAPTER ONE
The Basic Concepts, Characteristics and Theories of Entrepreneurship
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CHAPTER TWO
Entrepreneurial Thinking - And Its Roles In The Development of An Economy
CHAPTER THREE
The Concept of Innovation
CHAPTER FOUR
Enterprise formation, Partnership, and Networking
CHAPTER FIVE
Contemporary Entrepreneurship Issues
CHAPTER SIX
Entrepreneurship in Nigeria-I
CHAPTER SEVEN
Entrepreneurship in Nigeria- II
CHAPTER EIGHT
Basic Principles of E-commerce.
CHAPTER ONE
THE BASIC CONCEPTS, CHARACTERISTICS AND THEORIES OF ENTREPRENEURSHIP
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Often times many people go into one business or the other without the businesses surviving, this is because
of lack of understanding of how businesses are created. This course will introduce you to the formation of
entrepreneurship and the theories behind entrepreneurship formation.
Entrepreneurship
Entrepreneurship has no universal definition like other disciplines as many scholars have defined it
differently according to their own perspective. But the word entrepreneurship stems from the French word
‘entreprendre‘, which indicates an act in which the individual attempt, or undertake an act of some sort.
In fact there are many definitions of the concept ‘entrepreneurship’. For instance, Putari (2006) observes that
scholars had not been in agreement in their definitions of entrepreneurship and chronicled the definitions of
entrepreneurship by various scholars (Brockhaus & Horwitz, 1986, Sexton & Smilor, Wortman, 1987;
Gartner, 1988). Cantillon (circa 1730) views entrepreneurship as: “self employment of any sort”. In 1934,
Joseph Schumpeter equated entrepreneurship with the concept of innovation and applied it to a business
context, while emphasizing the combination of resources. Penrose (1963) views entrepreneurship as the
activity that involves identifying opportunities within the economic system. While Leibenstein (1968, 1979)
perceives entrepreneurship as involving "activities necessary to create or carry on an enterprise where not all
markets are well established or clearly defined and/or in which relevant parts of the production function are
not completely known”. Gartner (1988) conceives entrepreneurship as the creation of new organizations.
Okpara (2000) defines entrepreneurship as the willingness and ability of an individual to seek out investment
opportunities in an environment and be able to establish and run an enterprise successfully based on the
identifiable opportunities. In addition, Nwachukwu (1990) regards entrepreneurship as a process of seeing
and evaluating business opportunities, gathering the necessary resources to take advantage of them and
initiate appropriate action to ensure success.
After critically studying the above definitions, it can be summarized by concluding that entrepreneurship is
a function which involves the exploitation of opportunities which exist within a market. Thus, from the
definitions above it could be said that while defining the concept ‘entrepreneurship’, emphasis was laid on a
wide spectrum of activities such as
• Self-employment of any sort.
• Creation of organizations.
• Innovation applied to a business context.
• The combination of resources.
• Identification and exploitation of opportunities within the economic system or market.
• The bringing together of factors of production under uncertainty.
It can be concluded that whatever activity that involves any or all of the above activities can be regarded as
Entrepreneurship. Entrepreneurship refers to all the processes and activities involved in establishing,
nurturing, and sustaining a business enterprise.
Entrepreneur Scholars have also given several definitions of the concept ‘entrepreneur’. For instance in 1816,
Putari (2006) quoted Say, who asserts that the entrepreneur is the agent "who unites all means of production
and who finds in the value of the products ... the reestablishment of the entire capital he employs, and the
value of the wages, the interest, and rent which he pays, as well as profits belonging to himself." He views
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entrepreneurs as change agents (Say, 1816). Knight (1921) views entrepreneurs as individuals who attempt to
predict and act upon change within markets.
Schumpeter (1934) conceives the entrepreneur as the innovator who implements change within markets
through the carrying out of new combinations such as introduction of new techniques of production,
reorganization of an industry and innovation. He further argues that the entrepreneur is an innovator, one that
introduces new technologies into the workplace or market, increasing efficiency, productivity or generating
new products or services (Deakins and Freel, 2009).
Cantillon (circa 1730) conceptualized the entrepreneur as: the "agent who buys means of production at
certain prices in order to combine them" into a new product (Schumpeter, 1951). In Quick MBA (2010), the
entrepreneur is defined as one who combines various input factors in an innovative manner to generate value
to the customer with the hope that this value will exceed the cost of the input factors, thus generating superior
returns that result in the creation of wealth.
Views of Entrepreneurship
A. Economist’s View
Entrepreneur and Entrepreneurship have been a point of interest to economics as early as 1755. The term
Entrepreneur seems to have been introduced into Economics by Cantillon, but the Entrepreneur was first
accorded prominence by Say. It was variously translated into English as:
• merchant,
• adventurer and
• employer
Though the precise meaning is the ‘undertaker of a project,’ James Stuart Mill popularized the term in
England. The concept was vague, and not clear. Entrepreneurs were looked as adventurer. Entrepreneurship
was looked as speculative activity. The economist sees an entrepreneur as someone who combines resources
such as labour, materials and other assets, introduces changes, innovations and new orders for profitable and
rewarding ends. These rewards double as incentives and gains; and are regarded as the sufficient conditions
for the emergence of industrial entrepreneurship.
B. Sociologist’s View
Entrepreneurship is inhibited by the social system, which denies opportunities for creative facilities: The
forces of custom, value system, the rigidity of status, district of new ideas and the exercise of intellectual
curiosity, combined together creates an atmosphere inimical to experiment and innovation. Sociologists
argue that Entrepreneurship is most likely to emerge under a specific social culture.
The sociologist sees the Entrepreneur as goal-oriented and has the capacity to adapt to changing
environment. According to the sociologist, social sanctions, cultural values and role expectations are
responsible for the emergence of entrepreneurship. Social-cultural values channel economic action that gives
birth to entrepreneurship.
C. Psychologist’s View
The psychologist sees an entrepreneur as someone who is being driven by certain forces that are mainly
internal, personal attributes and traits. The phenomenon of entrepreneurship development has been viewed,
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explained and interpreted differently. Among those who stressed the psychological aspects as contributing to
entrepreneurial success are Joseph Schumpeter, McClelland, Hagen and Kunkal. The main centre of attention
of these theories includes:
Schumpeter believes that entrepreneurs are primarily motivated by an atavistic will to power, will to find a
private kingdom or will to conquer.
According to McClelland, it is the high need for achievement which drives people towards entrepreneurial
activities. This achievement motive is inculcated through child rearing practices, which stress standards of
excellence, material warmth, self-reliance training and low father dominance. Individuals with high
achievement motive tend to take keen interest in situations of high rest, desire for responsibility and a desire
for a concrete measure of task performance.
Assessment Exercise
What is it that comes to your mind when you hear the word ‘entrepreneurship’
Who is an Entrepreneur?
The word "Entrepreneur" is derived from the French verb 'entrepredre'. It means 'to undertake'. In the early
16th century the Frenchmen who organized and led military expeditions were referred to as 'Entrepreneurs'.
In the early 18th century French economist Richard Cantillon used the term entrepreneur to business.
Since that time the word entrepreneur means one who takes the risk of starting a new organization or
introducing a new idea, product or service to society.
• Having a vision you want to pursue.
• Creation of venture.
• Innovation
• The combination of resources.
• Identification and exploitation of opportunities within the economic system.
• The bringing together the factors of production
• Taking risk for profit purposes
According to J.B. Say, An entrepreneur is the economic agent who unites all means of production; land of
one, the labour of another and the capital of yet another and thus produces a product. By selling the product
in the market the pays rent of land, wages to labour, interest on capital and what remains is his profit. Thus
an Entrepreneur is an organizer who combines various factors of production to produce a socially viable
product.
An entrepreneur can be regarded as a person who has the initiative skill and motivation to set up a business
or enterprise of his own and who always looks for high achievements. He is the catalyst for social change and
works for the common good. They look for opportunities, identify them and seize them mainly for economic
gains. An action oriented entrepreneur is a highly calculative individual who is always willing to undertake
risks in order to achieve their goals. According to Joseph Schumpeter, An entrepreneur in an advanced
economy is an individual who introduces something new in the economy, a method of production not yet
tested by experience in the branch of manufacturing concerned, a product with which consumers are not yet
familiar, a new source of raw material or of new market and the likes.
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Assessment Exercise
1. Everyone doing business is an Entrepreneur. True Or False
False
2. What are the main characteristics of an Entrepreneur?
An Entrepreneur has the following characteristics :
a. Passion and Motivation. ...
b. Not Afraid to Take Risks. ...
c. Self-belief, Hard Work and Disciplined Dedication. ...
d. Adaptable and Flexible. ...
e. Product and Market Knowledge. ...
f. Strong Money Management. ...
g. Effective Planning (Not Over-Planning) Skills.
h. The Right Connections.
Who is an Intrapreneur?
There are given situations where an Entrepreneur is not able to establish his or her own business and as such
has to work in an organization. In this case they are referred to as ‘Intrepreneurs’ i.e. Entrepreneurs within an
organization. These individuals are entrepreneurs in their own right because they pursue the exploitation of
business opportunities as they emerge and are also visionaries within a given organization. Thus, once
identified, these individuals should be encouraged to manifest their entrepreneurial abilities to the benefit of
the organization otherwise they will be frustrated and may leave the organization or start their own
businesses. Entrepreneurship is the processes and activities by which corporate organization behave
entrepreneurially.
According to Jones, George and Hill (2000), an intrapreneur is a manager, scientist, or researcher who works
inside an existing organization and notices opportunities for product improvements and is responsible for
managing the product development process. The above definition was corroborated by Pinchot (1985), when
he coined the term intrapreneur to represent an innovative individual (employee) in an existing business
organization who perceives new market opportunities, secures resources and initiates the realization of the
opportunity. Rather than perform the roles of an entrepreneur as an independent unit and for private
economic gains, the intrapreneur performs the same roles within an existing large organization to enhance the
competitiveness and profitability of the organization.
Intrapreneurship
Stoner et al., (2009) opined that in today’s faced-paced economy, companies that do not keep up may go the
way of the dinosaur. According to them, a large number of companies have lost their entrepreneurial spirit
that they started with.
As they have grown larger, their ability to be innovative and flexible may have been stifled by the very size
and success of the organization. Many concepts have been used to describe how managers can keep
organizations from stagnating, make organizations adaptive, and promote organizational climates that
support creative learning. Perhaps, the most widely used term for this process is intrapreneurship.
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Intrapreneurship or corporate entrepreneurship is the process whereby an organization seeks to expand by
exploring new opportunities through new combinations of its existing resources.
Intrapreneurship requires special attention from managers, because by design it cuts against the grain of
established organizational activities. Thus, we might expect that the following are important to support
intrapreneurship:
1. Explicit goals for entrepreneurial processes
2. A system of information exchange between managers and intrapreneurship
3. An emphasis on individual responsibility and accountability
4. Rewards for creative effort
Assessment Exercise
Distinguish between Entrepreneur and Intrapreneur? Give Examples.
Characteristics of Entrepreneur
An entrepreneur must have certain traits in order to reach its full potentials. Some of the characteristics are:
Motivation
Entrepreneurs are usually passionate, buoyant and highly self-motivated. They have very high energy levels
and are always willing to take initiatives. They are usually concerned about their business and how to
increase the market share, how to improve their existing processes.
Risk Tolerance
The establishment of any entrepreneurial venture is risky and the entrepreneur has to assume risk. As risk and
rewards are inseparable, in order to grow, the entrepreneur should have large appetite for assuming risk.
Entrepreneurship is a very risky venture; entrepreneurial decisions can have far-reaching impact on the
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organization, people in the organization and even the economy. These decisions are critical, enormous and
cannot be easily reverted.
Vision
The entrepreneur is a visionary. One of the major responsibilities of an entrepreneur decides the direction the
business should go. It requires a strong vision on the part of an entrepreneur to ensure his/her business reach
maturity.
Clear Objectives
An entrepreneur has clarity about the objectives to be achieved in the business, the nature of goods to be
produced and subsidiary activities to be undertaken. This clarity in objectives helps them to translate their
business idea into reality and gives the business a sense of direction.
Human Skills
An entrepreneur must have good human relations. The most important personality factors contributing to the
success of any entrepreneur include emotional stability, good inter- personal relations, consideration and
tactfulness.
An entrepreneur has to maintain good relations with his customers so as to encourage them to continue to
patronize his business. He must also maintain good relations with his employees so as to motivate them to
perform their jobs with a high level of efficiency.
Technical skills
An entrepreneur must have the competence and proficiency in the knowledge of the business. It is the
possession of specialized knowledge and understanding in methods, processes, procedures and techniques in
carrying out day-to-day activities. Examples are; coaching, organizing, monitoring environment amongst
others.
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Self Confidence and Multi-Skilled
The entrepreneur must have self-confidence and believe in him/herself. Self-confidence is an important
characteristic that enables individuals to handle any situation without having inferiority or any other type of
complex. The entrepreneur also has to be a jack of all trade and master of all. He/she must possess different
skills unlike other individuals. For instance, assuming an entrepreneur is a marketer, the entrepreneur should
not only possess marketing skills and interpersonal skills but also language skills i.e. ability to speak more
than one language. This definitely will be an added advantage!
Confidence in the Face of Difficulties and Discouraging Circumstances: The entrepreneur must be steadfast
and resolute and be ready to move on even in the face of adversity. He/she should be a ‘never say never’ kind
of person; everything is possible for the entrepreneur.
Innovative skills
The entrepreneur may not necessarily be an 'inventor' but the one that can make a difference; he/she should
be able to see what others cannot see and be able to carve out a new niche in the market place.
Results-Orientated
The entrepreneur is one who knows how to get results under any circumstances either with others or through
others. The entrepreneur does this by setting goals and ensuring that such goals are doggedly pursued by all
concerned willingly and with joy.
Risk-Taker
The business environment is dynamic and filled with uncertainties and risk. In order to succeed the
entrepreneur has to take risk. Successful entrepreneurs take calculated risks and in some cases shift the risks
to others.
Total Commitment
Starting /creating a new business is a serious exercise that requires a lot of commitment and hard work. It is
like bringing a child into the world and nurturing the child to adulthood. This requires commitment,
dedication, hard work, energy and single-mindedness otherwise the ‘child’ (i.e. business) may die
prematurely (Di-Masi, 2010).
Calm
Entrepreneurs need to be cool, calm and collected. They have to remain calm even when exposed to stress,
emergency or crisis situations.
Focused
In getting things done and starting and maintaining a business attention has to be paid to a lot of details.
Small things when not handled properly or noticed on time may lead to disastrous outcomes.
Tolerance
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The entrepreneur has to relate with people. People vary in terms of their perceptions, personality, motivations
and attitudes amongst other things. The entrepreneur needs to be tolerant while not being weak, in order to
get things done.
Balance
Though, the entrepreneur is a human being, he/she has to be like a super human being in order for him to
succeed. To this effect, he/she has to be able to balance all.
Dynamism
Entrepreneurship is a dynamic process that has to bear in mind the dynamic business environment.
Purposefulness
Entrepreneurship is an activity embarked upon for a specific purpose. This could be for profit making
purposes, for humanitarian purposes or to bring a difference to the market.
DiMasi (2010), on the other hand, regards the major characteristics of entrepreneurs as:
• Self-confidence and being multi-skill,
• Confidence in the face of difficulties and discouraging circumstances,
• Results-orientation and total commitment.
• Stephenson (2010) believes that entrepreneurial characteristics are:
• Seriousness, planning ability, prudence, and team work.
Assessment Exercise
1. Intrapreneurs can be identified through many traits, including all of these EXCEPT _____.
a. passion
b. creativity
c. curiosity
d. shyness
2. Businesses that want to support intrapreneurship can do so in all of the following ways EXCEPT:
a. Asking for employees' thoughts and opinions.
b. Creating a process for hearing and developing new ideas.
c. Encouraging the development of new ideas.
d. Fostering a culture where employees are afraid to speak up.
1. d
2. d
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Concept and Theories of Entrepreneurship
The functionality of an entrepreneur is based on some established theories. These theories covers the
economic, social and psychological behaviour of an entrepreneur as discussed hereunder.
Earliest Period
During this period, Marco polo who was an Italian acted as a go-between. He made attempts to trade routes
to the Far East. As a go-between, he had to sign a contract with a money person to sell his goods while as a
merchant; he took active role in trading by bearing all the physical and emotional risks involved in the
venture.
The economic theory of entrepreneurship considers the relationship between economic conditions and
incentives to arrive at a risk-reward equation that informs a determination on whether or not to pursue a
potential venture. This theory assumes that the entrepreneurs is the one responsible for pulling resources,
labour, materials and other assets together in order to make their value greater than before, and also introduce
changes, innovations, creativity and a new order.
Neo-classical Theory
The neo-classical model emerged from the criticisms of the classical model and indicated that economic
phenomena could be relegated to instances of pure exchange, reflect an optimal ratio, and transpire in an
economic system that was basically closed. The economic system consisted of exchange participants,
exchange occurrences, and the impact of results of the exchange on other market actors. The importance of
exchange coupled with diminishing marginal utility created enough impetus for entrepreneurship in the
neoclassical movement (Murphy, Liao &Welsch, 2006).
Some criticisms were raised against the neo-classical conjectures. The first is that aggregate demand ignores
the uniqueness of individual-level entrepreneurial activity. Furthermore, neither use nor exchange value
reflects the future value of innovation outcomes. Thirdly, rational resource allocation does not capture the
complexity of market-based systems. The fourth point raised was that, efficiency-based performance does
not subsume innovation and non-uniform outputs; known means/ends and perfect or semi-perfect knowledge
does not describe uncertainty.
In addition, perfect competition does not allow innovation and entrepreneurial activity. The fifth point is that,
it is impossible to trace all inputs and outputs in a market system. Finally, entrepreneurial activity is
destructive to the order of an economic system.
Personality Trait
According to the personality trait theory (2004), Personality trait is defined as stable qualities that a person
shows in most situations_. Personality traits are the enduring inborn qualities or potentials of the individual
that naturally make him/her an entrepreneur. Some of the traits which entrepreneur exhibits include vision,
enthusiastic, optimistic, flexible, open mindedness, and versatility amongst others.
Observation/Criticisms.
This theory has been criticized as a result of the following:
i. The theory is contradictory and has limited evidence
ii. It has no direction for causality
iii. The theory is more applicable to the western culture where personal achievement is more appreciated as
compared to other culture
iv. It is limited only to business people while other people also show that behaviour.
Locus of control
Locus of control was first introduced by Julian Rotter in the 1950s. Rotter (1966) refers to Locus of Control
as an individual‘s perception about the underlying main causes of events in his/her life. Locus of control
orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal
control orientation) or on events outside our personal control (external control orientation). Entrepreneur‘s
success comes from his/her own abilities and also support from outside. This theory states that there is a
degree to which one believes that he/she is in control of one‘s destiny. This can either be internal or external
locus of control.
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Internal Locus of control:
Individuals with an internal locus of control believe that they are able to control life events
Observation/Criticism
• This theory correlates to the need for achievement theory (n-ach). Individuals with internal locus of control
people are the ones who are interested in need for achievement than the externals.
• Directions of causality i.e. people tend to work harder when getting success thus have internal locus of
control.
• Culture and belief system; i.e. there are societies which their belief system make them more externals (for
example, those who believe that God will do everything for them).
• Being internal is not always the best (An individual cannot always be in charge of everything such as
weather and other peoples ‘behaviour).
• Locus of control (LOC) has negative influence on entrepreneurial inclination.
Psycho-dynamic Model
This model was propounded by Kets de Vries. The model is concerned with how people tend to be self-
employed and become successful because of their _troubled childhood_. In troubled childhood, children tend
to be abused, with low self-esteem, and lack of confidence. Therefore, an individual growing in such an
environment does have reserved wishes towards those in control.
Assessment Exercise
To be a good entrepreneur you must be:
a. patient
c. flexible
b. skilled
d. all correct
Feedback
D is the correct answer
Observations/criticism
1. This theory explains the behaviour of extreme category of people leaving out the rest.
2. Some people with similar background do not show innovative rebelliousness. Some tend to be criminals
and/or drug addicts or alcoholics.
Risk Taking
This theory contends about one‘s willingness to accept risk. People who are more likely to accept risk and
taking chances are more likely of being self-employed than those who do not take risk.
Observations/Criticism
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i. People tend to say that _they take the profit and pass the risk to someone else_.
ii. People who take risks normally take a _calculated risk_ and do not gamble.
iii. People who are success in business are moderate risk takers.
iv. Risk is not only a financial loss, but also image loss or loss of relationship with other people in the
society.
Observations/Criticism
i. Marginality is not an adequate explanation for the over-representation of certain people in entrepreneurship
carriers e.g. Hispanics and Africans are underrepresented in entrepreneurship despite them being marginal.
ii. Aggressiveness and co-operation is an attribute in which marginal people tend to have.
Ethnicity
An ethnic origin of a person is said to influence the choice between paid employment and self-employment
as well as performance in self-employment. Evidence of over-representation of certain ethnic groups in
business carriers abounds throughout the world. The ethnic groups often quoted in the literature as being
overrepresented in entrepreneurship include Ibos in Nigeria, Kikuyus in Kenya and Chagga in Tanzania. All
of these are spread in different parts of their countries in which they over-represented in entrepreneurial
careers. To this extent, they are less integrated in the societies in which they work and therefore less likely to
be constrained by dominant values shared either by their own ethnic group or by their hosts.
Observations/Criticism
It has been found that, even members of these groups (Ibo, Kikuyu and Chagga) who have remained in their
homelands are quite active in entrepreneurship. Therefore their cultures must have influenced their
entrepreneurial behaviour rather than ethnicity.
Observations/ Criticisms
Several studies supports this theory, however studies on female entrepreneurship found that most of them
were first generation entrepreneurs and none of their parents have been running their own business.
Other studies also found that there is no significant difference between entrepreneurs and managers in terms
of having self-employed parents. However this is the most supported sociological model.
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Every activity carried out by human being is surrounded by certain cultural values and ethics which depict
the behaviour of certain group or people. You can easily guess the tribe or ethnic group a particular person is
from through his/her cultural behaviour. This cultural value is also extended to different professions. Every
profession has its culture. This is not different with the entrepreneurs. Here, you will learn about the different
cultural values and behaviour of an entrepreneur.
Culture is a hot slogan among corporate and entrepreneurial companies alike. It's what everyone is striving
for, what brings on the loyalty, what attracts and keeps the really remarkable employees.
The term applies to individuals, teams, and entire organizational cultures. An entrepreneurial culture is what
many companies hope for. Certainly, in the fast moving and competitive technology industry, an
entrepreneurial culture is what most organizations should strive for.
Earlier definitions of entrepreneurship have referred to creation and running of innovative businesses by
people sharing a number of characteristics. Broadly speaking, entrepreneurship also includes innovative
positive social interventions (to be dealt with under Social Entrepreneurship in a later chapter).
Culture refers to attitudes and values which in the case of entrepreneurship may be linked with autonomy,
creativity and sense of responsibility (soft skills) and so on. It also refers to entrepreneurial knowledge and
skills and management competencies which have to be acquired (hard skills).
The hard aspects of culture apply to entrepreneurship because without them, an entrepreneurial culture would
not develop into a tangible act. Culture, is the fundamental mechanism of principles linking to a specific
community, and builds the progression of distinct personality uniqueness and motivates people in the culture
to utilize in behaviours which are not noticeable in different societies.
Our line of reasoning behind the general statement on traditionalistic culture and entrepreneurship is based
on two arguments:
First, traditionalism of the society may be helpful in dealing with the insecurities and uncertainties of
entrepreneurship by providing social supports. Due to the scarcity of alternatives and undeveloped
institutional supports, entrepreneurs in low-and-medium GDP countries have to rely much more on their
cultural support systems than entrepreneurs in high GDP countries. Thus, traditionalism of a society helps
entrepreneurship because traditional societies provide more social help and supports, in the form of family or
friends (which is congruent with high in-group collectivism and high humane orientation). Given the
availability of alternative avenues to survive and formal institutional support, the above argument does not
hold for high GDP countries.
The second line of reasoning is that in traditional societies the most promising avenue of actually escaping
traditional paths of careers may be entrepreneurship. This line of reasoning can be most clearly developed for
power distance. In societies with high power distance, a low status person will always continue to be a low
status person: The only way out may be to become an entrepreneur. Not only does this allow a person to
escape a dominant boss, entrepreneurship may also enable the person to escape the route that was
preordained by the status of one’s birth. In China, the harsh system of HuJi (Household registration)
produces a great deal of necessity driven entrepreneurs during the early age of Reform and Opening Up. In
India, it is full of examples in which an “untouchable” escaping their humble status by becoming rich
entrepreneurs as well. This approach is more likely to be successful in low-and-medium GDP countries,
because there are other avenues and resources to achieve a certain kind of independence in rich countries (for
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example, by individually striving for further education, by moving away from a certain environment to
another one, etc.).
Entrepreneurial Culture
Culture can be defined as the mix of norms, values and beliefs that are shared by a particular community be it
a business community, a cultural (or ethnic) community, a country, or a geographical region. The concept of
“entrepreneurial culture” has existed for decades, described as an organizational culture representing and
defending entrepreneurial characteristics and attributes. These have included risk-taking, innovation, and
creativity; the elements one would expect to see among entrepreneurs as individuals. The literature suggests
that entrepreneurial culture is related to a number of positive organizational outcomes, such as generating
new business and improving firm performance.
Cultural Values
Linton (1975) describes values as a predisposition to act in a certain way.
Values of entrepreneurs:
According to Sexton & Bowman (1986), entrepreneurship is a value in itself for Americans. Different
authors suggest different values for entrepreneurs:
Kets de Vries (1984): reputation, power, status and recognition. Gordon Survey of values (1976):
independence, efficacy and a negative reaction to affiliation. There is a general presumption that a society
may have potential entrepreneurs, but only becomes entrepreneurial if it has a culture that supports
innovation and initiative.
Cultural Attitudes
According to J. M. Toulouse (1990), entrepreneurial culture is favoured by the following set of attitudes:
1. Business activities are valued.
2. Individual and collective initiatives are highly rated.
3. Determination and perseverance are desirable qualities.
4. An equilibrium between security and risk is accepted.
5. The tension between stability and change is resolved.
Therefore, in a society favouring entrepreneurship, entrepreneurs are role models who are not only
acceptable, but desirable.
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CHAPTER TWO
ENTREPRENEURIAL THINKING - AND ITS ROLES IN THE DEVELOPMENT OF AN
ECONOMY
THINKING LIKE AN ENTREPRENEUR
From Innovator To Entrepreneur: Where Do I Start?
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invention or product into the world. How much effort you put in and how you decide to obtain the resources
to make that a reality will determine your status as entrepreneur.
In this chapter, we will…….
• Define “entrepreneurship” and distinguish it from “entrepreneurial thinking”;
• Describe the mindset and behavior of an entrepreneurial thinker;
• Identify key entrepreneurial motivations that could impact your choices; and
• Introduce some ways to help you decide if you are ready to take the leap from “innovator” to
“entrepreneur”.
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Consider the last time you needed a big favor from someone, or the last time you suggested a new project at
your job. It is likely that you began to think like an entrepreneur:
“What resources are needed, and for how long? Who is willing to help? What’s in it for them?What problem
am I solving with my product or service? Can I design it to be even more useful?”
By identifying and building your entrepreneurial thinking skills, you become more knowledgeable, resilient,
and creative, no matter what you decide to do.
According to a study that reviewed the research about entrepreneurial mindsets
(https://venturewell.org/assessing-entrepreneurial-mindset), people with an entrepreneurial mindset have a
mix of these personality traits or habits of mind:
• Curiosity
• Risk-taking
• Innovation
• Perseverance
• Enjoy independence/limited structure
• Achievement orientation
• Ethics
• Future-focus
• Empathy/interpersonal sensitivity
• Non-conformity
• Optimism
• Leadership orientation
• Reflective
• Strong self-confidence
Many people seem to be born with these traits, but they can also be learned. Someone can cultivate an
entrepreneurial mindset when they think critically and holistically about their product, their customer, and
themselves:
• Identify stakeholders: Who will use the product? Are they the same as the people paying for it? Are there
regulators who could block its use? Who benefits and who loses if the product is widely used?
• Examine personal assumptions: What do you expect your stakeholders’ beliefs, needs, and actions to be?
What experiences have you had with these stakeholders that lead you to think your solution is the best for
them? How certain are you that you are correct?
• Then engage with stakeholders by asking questions and listening carefully for patterns. What are the
opportunities or barriers for them to use the innovation? Do they say their problem is the same as you
thought it was? Are you humble enough to be corrected? Are you resilient enough to re-work your designs to
meet their needs?
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Examining Personal Circumstances helps you to identify the support systems you already have along with
resources you might need. Believe past entrepreneurs when they say it is difficult to focus on product
development or sales when you’re stressed out about family relationships or your ability to pay rent.
Examining Career Circumstances helps you to identify the ways that your career path may (or may not)
align with your entrepreneurial goals. Whether you want this business to be your job for the next 15 years;
whether you would like to be CEO of a large, growing organization, or maybe you don’t want to be in a
business at all, take a moment to consider whether you have the knowledge needed, or if you need to gain
industry experience before jumping into commercialization.
Definition
Business segment terms are used differently in different countries. Sometimes, they are used differently in
different industries in the same country. For instance, in the United States of America, any firm from a small-
office home-office (SOHO) to a large corporation may be called a Small and Medium Scale Enterprise
(SME). In European Union, a firm with 50 to 250 employees, annual turnover of Euro 7 to 40 million, total
assets less than Euro 27 million, and not more than 25 percent ownership by a large corporation, may be
classified as a SME. The International Chamber of Commerce (ICC) on the other hand defines a SME as
having 100 to 2000 employees.
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Small scale business is characterized by size definition, labour intensive, flexibility, localized operation,
franchise businesses, retailers’ cooperative and profit motive.
Large scale industry is often referred to as an industry that produces on a large scale in order to obtain more
capital. Large scale can always be defined as a measurement. Scale means a form of measurement and when
it is referred to as large it means that you have a more than average amount on the measurement scale. Thus
any industry that is large scale will mean that products are produced at a high volume. This in turn provides a
higher capital.
Large scale company requires a huge amount of capital to be invested in the business first. It will provide
many jobs for employees in order to offer a high output. This type of company is found in places such as the
USA, Germany, Japan, Russia and Australia. All of these countries are big money makers and have large
operations producing a variety of products. This is different from a small scale business that does not require
as much capital or as many workers. Unfortunately, these companies have a lower survival rate, meaning that
they usually run for five to ten years and then end.
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ii) increased tendency to adopt innovation; and
iii) accelerated structural changes in the economy.
Entrepreneurship offers new competition, and as such promotes improved productivity and healthy economic
competitiveness.
The following are reasons why entrepreneurs are important to the economy.
1. Employment Generation and Creation of New Businesses
Entrepreneurship development usually results in the establishment of many enterprises. These enterprises
will in turn employ many unemployed and other unproductive resources like idle capital and land.
Employment generation can curb social ills like idleness, drug addiction, insecurity, etc.
Also, path breaking offerings by entrepreneurs, in the form of new goods & services, result in new
employment, which can produce a cascading effect or virtuous circle in the economy. The stimulation of
related businesses or sectors that support the new venture add to further economic development.
For example, a few IT companies founded the Indian IT industry in the 1990s as a backend programmers'
hub. Soon the industry gathered pace in its own programmers’ domain. But more importantly, millions from
other sectors benefited from it. For instance, businesses in associated industries, like call center operations,
network maintenance companies and hardware providers flourished.
Education and training institutes nurtured a new class of IT workers offering better, high-paying
jobs. Infrastructure development organizations and even real estate companies capitalized on this growth as
workers migrated to employment hubs seeking new improved lives.
5. Community Development
Entrepreneurs regularly nurture entrepreneurial ventures by other like-minded individuals. They also invest
in community projects and provide financial support to local charities in the name of Corporate Social
Responsibility (CSR). This enables further development beyond their own ventures. Some famous
entrepreneurs, like Bill Gates, have used their money to finance good causes, from education to public
health. The qualities that make one an entrepreneur are the same qualities that motivate entrepreneurs to pay
it forward.
7. Increase in productivity
One of the factors for the greater interest in entrepreneurship has been the increasing recognition of its role in
raising productivity through various forms of innovation. Entrepreneurs, through their innovation and
creativity are capable of transforming existing business sectors, and creating new sectors. They are helping to
bring about new goods and services (expanding productivity) and supplying the needs of large enterprises,
which have to rely on their operations for business success.
Productivity means the ability to produce more goods and services using minimum labour and other
resources like money and time. Entrepreneurship development increases the productivity of individuals and
the economy as a whole. This is achieved mostly through improved technology and management expertise of
entrepreneurs that are the products of entrepreneurship development process.
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monopolistic powers of potentialities of the economy. With competition, consumers will have a variety of
alternatives and this may reduce prices and improve their satisfaction.
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15. Encourages and sustains economic dynamism that enables an economy to adjust successfully in a
rapidly changing global economy
As a result of the dynamic nature of the environment, small and medium scale enterprises have no choice
than to respond and adapt to environmental changes from time to time.
CHAPTER THREE
THE CONCEPT OF INNOVATION
The means that was found most viable in remembering communication and policies is through
documentation. Documentation started through means of writing. Again writing started by writing on sand
with bear fingers. Today, computer is the popular means of documentation. Before computer, there was
qwerty typewriter, electric typewriter and even the computer has passed through stages. This process could
be described as innovative process because the typewriter was an older innovation on documentation but
today computer is the new innovation. This chapter will take you through the various stages of innovation.
To have a good startup, you must be innovative.
Innovation is the process of translating an idea or invention into a good or service that creates value or for
which customers will pay. Innovation involves introducing something new, such as a business model,
product, idea, or service, entrepreneurship focuses on turning a great idea into a viable business opportunity.
It is the starting point for entrepreneurship, as it involves the creation of new and valuable ideas.
To be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need.
Innovation involves deliberate application of information, imagination and initiative in deriving greater or
different values from resources, and includes all processes by which new ideas are generated and converted
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into useful products. In business, innovation often results when ideas are applied by the company in order to
further satisfy the needs and expectations of the customers.
In a social context, innovation helps create new methods for alliance creation, joint venturing, flexible work
hours, and creation of buyers' purchasing power. Innovations are divided into two broad categories:
Evolutionary innovations (continuous or dynamic evolutionary innovation) that are brought about by many
incremental advances in technology or processes and
Revolutionary innovations (also called discontinuous innovations) which are often disruptive and new.
Innovation is synonymous with risk-taking and organizations that create revolutionary products or
technologies take on the greatest risk because they create new markets. Imitators take less risk because they
will start with an innovator's product and take a more effective approach.
Types of Innovation
It is remarkable how many people are under the false assumption that companies are either innovative or not.
This is a very polarizing and simplistic perspective that does not take into account the different types of
innovations that companies can and do pursue. For this post, let’s break down innovation into two
dimensions: Technology and Market, which gives us the following 4 types of innovation:
Incremental Innovation
Incremental Innovation is the most common form of innovation. It utilizes your existing technology and
increases value to the customer (features, design changes, etc.) within your existing market. Almost all
companies engage in incremental innovation in one form or another. Examples include adding new features
to existing products or services or even removing features (value through simplification). Even small updates
to user experience can add value.
Disruptive Innovation
Disruptive innovation, also known as stealth innovation, involves applying new technology or processes to
your company’s current market. It is stealthy in nature since newer tech will often be inferior to existing
market technology. This newer technology is often more expensive, has fewer features, is harder to use, and
is not as aesthetically pleasing. It is only after a few iterations that the newer tech surpasses the old and
disrupts all existing companies. By then, it might be too late for the established companies to quickly
compete with the newer technology.
There are quite a few examples of disruptive innovation, one of the more prominent being Apple’s iPhone
disruption of the mobile phone market. Prior to the iPhone, most popular phones relied on buttons, keypads
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or scroll wheels for user input. The iPhone was the result of a technological movement that was years in
making, mostly iterated by Palm Treo phones and personal digital assistants (PDAs). Frequently you will
find that it is not the first mover who ends up disrupting the existing market. In order to disrupt the mobile
phone market, Apple had to cobble together an amazing touch screen that had a simple to use interface, and
provide users access to a large assortment of built-in and third party mobile applications.
Architectural Innovation
Architectural innovation is simply taking the lessons, skills and overall technology and applying them within
a different market. This innovation is amazing at increasing new customers as long as the new market is
receptive. Most of the time, the risk involved in architectural innovation is low due to the reliance and
reintroduction of proven technology. Though most of the time it requires tweaking to match the requirements
of the new market.
In 1966, NASA’s Ames Research Center attempted to improve the safety of aircraft cushions. They
succeeded by creating a new type of foam, which reacts to the pressure applied to it, yet magically forms
back to its original shape.
Originally it was commercially marketed as medical equipment table pads and sports equipment, before
having larger success as use in mattresses. This “slow spring back foam” technology falls under architectural
innovation. It is commonly known as memory foam.
Radical innovation
Radical innovation is what we think of mostly when considering innovation. It gives birth to new industries
(or swallows existing ones) and involves creating revolutionary technology. The airplane, for example, was
not the first mode of transportation, but it is revolutionary as it allowed commercialized air travel to develop
and prosper.
The four different types of innovation mentioned here – Incremental, Disruptive, Architectural and Radical –
help illustrate the various ways that companies can innovate. There are more ways to innovate than these
four. The important thing is to find the type(s) that suit your company and turn those into success.
Assessment Exercises
1. How does innovation differ from invention?
2. Differentiate the different types of innovations
Innovation
Innovation and its benefits Zimmerer, Scarborough, and Wilson (2008) define innovation as the specific
instrument of entrepreneurs, the means by which they exploit change as an opportunity for a different
business or a different service.
As a dimension of corporate entrepreneurship, innovation is a firm’s commitment to creating and introducing
products, production processes, and organisational systems (Covin and Slevin, 1991; Lumpkin and Dess,
1996; Zahra, 1996).
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Innovation is the process that provides added value and novelty to the firm and its suppliers and customers
through the development of new procedures, solutions, products and services as well as new methods of
commercialisation (Shaw, O’Loughlin and McFadzean, 2005).
According to Knight (1997) and Kreiser, Marino and Weaver (2002) in Scheepers (2007), innovativeness
refers to the capability, capacity and willingness of an enterprise to support creativity and experimentation to
solve recurring customer problems. Innovativeness entails creativity and experimentation that result in new
products, new services, or improved technological processes (Dess and Lumpkin, 2005). It is arguably the
most essential component of corporate entrepreneurship (Fitzsimmons, Douglas, Antoncic, and Hisrich
(2005).
Innovation is the outcome of the firm’s effective development and use of new technologies and/or knowledge
about market opportunities (Ireland, Hitt, Camp, and Sexton, 2001).
For a firm to be innovative, it needs to have a free-wheeling, “boundary less” brainstorming culture to
engender creative ideas (Khandwalla and Mehta, 2004).
It also requires that organisations depart from existing technologies and practices and venture beyond the
current state (Dess and Lumpkin, 2005). Its attribute describes a firm’s imperative to initiate newness with
added value (Aloulou and Fayolle, 2005).
Innovation can lead to competitive advantage and provide a basis for firm growth (Hitt, Hoskisson, and Kim,
1997). Innovative firms develop strong, positive market reputations. They engage in opportunity exploration
which includes behaviour such as looking for ways to improve current products, services or processes, or
trying to think about current work processes, products or services in alternative ways (De Jong and
Wennekers, 2008). Innovative firms also adapt to market changes and exploit market or opportunity gaps.
Sustained innovation moreover distances entrepreneurial firms from their industry rivals, and thus increases
financial returns (Bhardwaj, Sushil and Momaya, 2007).
Forms of Innovations
According to Hamel (1997) in Dess and Lumpkin (2005), innovations come in different forms:
Technological innovativeness primarily comprises research and engineering efforts aimed at developing new
products and processes. Products market innovativeness consists of market research, products design, and
innovations in advertising and promotion. Administrative innovativeness is concerned with novelty in
management systems, control techniques, and organisational structure. Innovation can also be classified in
terms of whether it is incremental, modular, architectural or radical (Henderson and Clark, 1990 in Hager,
2006):
Incremental Innovation: This comprises relatively small modifications to preexisting solutions (Scheepers,
2007). In the view of Henderson and Clark (1990) in Hager (2006), this type of innovation improves and
extends an established design. Improvement takes place in individual components, but the basic core design
concepts and the linkage between them remain the same. An example is faster spinning hard drives.
Modular Innovation: This kind of innovation changes the core design of one or more components but does
not change the entire product architecture. This type of innovation requires new knowledge for one or more
components, but the architectural knowledge remains the same. A good example is the digital phone which
replaced the analogue phone, without changing the phone itself (Henderson and Clark, 1990 in Hager, 2006).
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Architectural Innovation: The essence of this type of innovation is the reconfiguration of an established
system to link together components and parts in a new way (Henderson and Clark, 1990 in Hager, 2006).
According to the authors, architectural innovation does not mean that the components remain unchanged but
they are changed in a manner that there are new ways of linkage between the components. The change is so
small that the core concept behind the changed component is the same, and the associated scientific and
engineering knowledge remain the same. An example is the technologies where architectural innovations
reduced the size of the hard drives from 14-inches diameter disks to diameter of 3.5-inches, and from 2.5-
inches to 1.8-inches.
Radical Innovation: This type of innovation brings about a new dominant design and consequently, a new
set of core design concepts embodied in components that are linked together in a new architecture (Hager,
2006). Radical innovation leads to new solutions that address customer needs (Morris and Kuratko, 2002 in
Scheepers, 2007). In the view of O’Connor and Ayers (2005) in Lassen (2007), radical innovation is the
commercialisation of products or technologies that have a strong impact on the market, in terms of offering
wholly new benefits; and the firms, in terms of generating new business. Moore (2004) also gives the
following taxonomy of innovation:
Disruptive Innovation: Gets a great deal of attention, particularly in the press, because markets appear as if
from nowhere, creating massive new sources of wealth. It tends to have its roots in technological
discontinuities, such as the one that enabled Motorola’s rise to prominence with the first generation of cell
phones.
Application Innovation: Takes existing technologies into new markets to serve new purposes.
Product Innovation: Takes established offers in established markets to the next level, as when Intel releases
a new processor or Toyota a new car. The focus can be on performance increase, cost reduction, usability
improvement or any other product enhancement.
Process Innovation: Makes processes for established offers in established markets more effective or
efficient. Examples include Dell’s streamlining of its PC supply chain and order fulfillment systems.
Experiential Innovation: Makes surface modifications that improve customer’s experience of established
products or processes. These can take the form of delighters (“You’ve got mail!”), satisfiers (superior line
management at Disneyland), or reassures (package tracking from FedEx).
Marketing Innovation: Improves customer-touching processes be they marketing communications or
consumer transactions
Business Model Innovation: Reframes an established value proposition to the customer or a company’s
established role in the value chain or both. Examples include IBM’s shift to on demand computing, and
Apple’s expansion into consumer retailing.
Structural Innovation: Capitalizes on disruption to restructure industry relationships. Innovators like banks,
for example, that have used the deregulation of financial services to consumers under one umbrella.
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Once a seed of curiosity has taken form as a focused idea, creative people embark on a conscious search for
answers. If it is a problem they are trying to solve, then they begin an intellectual journey, seeking
information about the problem and how others have tried to resolve it. Inventors will set up laboratory
experiments, designers will begin engineering new product ideas, and marketers will study consumer buying
behaviour.
3. Incubation
The idea, once seeded and given substance through preparation, is put on a back burner, the subconscious
mind is allowed time to assimilate information. Incubation is a stage of ‘mulling it over’. When an individual
has consciously worked to resolve a problem without success, allowing it to incubate in the subconscious
will often lead to a resolution.
4. Illumination
Illumination occurs when the idea surfaces as a realistic creation. This stage is critical for entrepreneurs
because ideas, by themselves, have little meaning. Reaching the illumination stage separates daydreamers
and tinkerers from creative people who find a way to transmute values.
5. Verification
An idea once illuminated in the mind of an individual still has little meaning until verified as realistic and
useful. Thus, verification is the development stage of refining knowledge into application.
In summary:
Incubation: Subconscious assimilation of information fantasizing
Preparation: Conscious search for knowledge rationalization
Idea Germination: The seeding stage of a new idea recognition
Illumination: Recognition of idea as being feasible realization
Verification: Application or test to prove idea has value validation
Feedback
1. Invention can be defined as the creation of a product or introduction of a process for the first time.
Innovation, on the other hand, occurs if someone improves on or makes a significant contribution to an
existing product, process or service.
2. Remarkable innovations combine different types!
a. Incremental innovation.
b. Process innovation.
c. Red ocean innovation.
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d. Service innovation.
e. Business model innovation.
f. Sustainable innovation.
g. Frugal innovation.
h. Blue ocean innovation
Functions of Innovation
The concept of innovation and its corollary development embraces five functions:
i. The introduction of a new product with which consumers are not yet familiar or introduction of a new
quality of an existing product,
ii. The introduction of new method of production that is not yet tested by experience in the branch of
manufacture concerned, which need by no means be founded upon a discovery scientifically new and can
also exist in a new way of handling a commodity commercially,
iii. The opening of new market that is a market on to which the particular branch of manufacturer of the
country in question has not previously entered, whether or not this market has existed before,
iv. Conquest of a new source of supply of raw material and
v. The carrying out of the new organization of any industry.
Schumpeter is the first major theorist to put the human agent at the centre of the process of economic
development. He is very explicit about the economic function of the entrepreneur. The entrepreneur is the
prime mover in economic development; his function, to innovate or carry out new combinations.
Schumpeter makes a distinction between an innovator and an inventor. An inventor discovers new methods
and new materials. On the contrary, an innovator is one who utilizes or applies inventions and discoveries in
order to make new combinations. An inventor is concerned with his technical work of invention whereas an
entrepreneur converts the technical work into economic performance. An innovator is more than an inventor
because he does not only originate as the inventor does but goes much farther in exploiting the invention
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commercially.
Wilken added the concept of the changes that an entrepreneur brings which includes:
i. Expansion of goods, products.
ii. Productivity of factors of production such as finance, labour, material.
iii. Innovation in production such as, technology, process changes and increase in human resource
productivity.
iv. Innovation in marketing area such as the composition of the market, size of the market and new markets.
According to Schumpeter, entrepreneurs are individuals motivated by a will for power; their special
characteristic being an inherent capacity to select correct answers, energy, will and mind to overcome fixed
talents of thoughts, and a capacity to withstand social opposition.
The entrepreneur has been the major mover for economic development process.
Assessment Exercise
In what ways can an Entrepreneur apply the theories of innovation in managing business?
The following ways may be considered:
i. The introduction of a new product with which consumers are not yet familiar or introduction of a new
quality of an existing product,
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ii. The introduction of new method of production that is not yet tested by experience in the branch of
manufacture concerned, which need by no means be founded upon a discovery scientifically new and can
also exist in a new way of handling a commodity commercially,
iii. The opening of new market that is a market, on to which the particular branch of manufacturer of the
country in question has not previously entered, whether or not this market has existed before,
iv. Conquest of a new source of supply of raw material and
v. The carrying out of the new organization of any industry.
Innovative financing
This refers to a range of non-traditional mechanisms to raise additional funds for development aid through
"innovative" projects such as micro-contributions, taxes, public-private partnerships and market-based
financial transactions. How do entrepreneurs finance their new ventures? The most successful entrepreneurs
turn to the venture capital industry. The entrepreneur brings fresh ideas, management skills, and personal
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commitment while the venture capitalists (VCs) bring cash. Venture capital is provided by professionals who
invest alongside management in young, rapidly growing companies that have the potential to develop into
significant ventures.
The venture capital industry in the U.S. has grown to a size that could only be imagined in years past. The
venture capital contribution to U.S. jobs, economic growth, and technological progress has climbed steadily
over the last few years.
Questions of how to raise money, when to raise money, and how to work with venture capitalists are frequent
topics of concern with entrepreneurs today. This section will describe some common sources of capital,
provide information about the venture capital market, and offer guidance in approaching the venture
capitalists and presenting the business plan.
Growth is an unavoidable fact of successful businesses. Growth due to an increase in sales requires product;
in turn, additional product requires inputs like labor, inventory, raw materials, plant, property, and
equipment. Since internally generated funds typically won’t meet all expansion needs, most startups depend
on outside capital to finance growth. In some instances, the entrepreneur may find that the new business does
not begin to earn a profit until 2 or 3 years down the road. The entrepreneur therefore revolves around
securing the necessary capital to pioneer a new venture through the “financial Death Valley” and sustain
the desired growth rate of the venture.
Financing the fast-growing venture tends be a time-consuming, complex task to the entrepreneur—who is
most likely working heads-downs on the daily needs. Typically, financing a new venture employs a
combination of debt and equity financing. Debt is presumed to be lower-risk capital because it is repaid
according to a set schedule of principal and interest. Debt financing involves an interest-bearing instrument
usually called a loan. The payment is only indirectly related to the sales and profits of the new venture and
typically, debt financing (also known as asset-based financing) requires some asset—for instance a vehicle,
house, or other property/land—that will be used as collateral. Generally, lenders will allow ventures to
borrow against their expected ability to generate the cash to repay the loan.
The entrepreneur with a new idea for launching a business, and when turned down by a bank, will often turn
to a wealthy individual or several friends to back the business venture. In the U.S. these “angel investors”
commit some $30-60 billion per year in small businesses. But before receiving such “angelic support” many
questions must first be answered. Certain critical elements must be present in a business plan before the
venture will receive financing. And those who wish to be successful in dealing with outside investors should
spend the time and effort to understand the objectives of their potential investors. Academic research on this
topic has shown that in all too many cases startups don’t get financed because the entrepreneur is not familiar
with an investor’s industry preferences, requirements, and specialization; risks, protection against losses;
participation in management; or with the investor’s “harvesting options” or “exit goals.”
A good relationship between the entrepreneur and the venture capitalist is a vital element in a successful
venture. Understanding this partnership is a necessary first step for the prospective entrepreneur. The
entrepreneur must be prepared to compete successfully for the venture capitalists’ dollars. It will be the task
of the entrepreneur to select and approach the VC, most often with a complete business plan and strategic
focus that supports an oral presentation. The presentation must demonstrate management’s competence in
knowing the following:
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(1) earning power/operating cash flows of the venture,
(2) the potential terminal value of the business at exiting,
(3) the value of the business model underlying the venture,
(4) industry competitors and competitive advantages, and
(5) how the management team intends to assess risks and create contingency plans.
When meeting with VCs, the entrepreneurs need to be well prepared and “know their business numbers
cold.” Few analytical terms are more widely used and, at the same time, more poorly understood than the
term cash flow. The cash
flowing into a business venture is not the same as accounting profit. It is important for entrepreneurs to make
weekly and monthly projections of cash received and disbursed. Such financial forecasts that relate to the
future are called financial pro forma. This forecasting procedure is very difficult and perhaps that is why
most entrepreneurs avoid it. As Mark Twain once said: “The art of prophecy is very difficult, especially with
respect to the future.”
Financial management is the cornerstone of the scorekeeping system for these investing and profit-making
activities. A cash flow statement can help the entrepreneur come up with realistic estimates, determine
financial requirements, understand the financial strategy framework, and craft a fund-raising strategy.
The cash flow statement, also known as the statement of cash flows, is one of the most important financial
planning tools that a startup venture can prepare for the business plan. It is used to provide the entrepreneur
with a clearer insight into the venture’s cash management strategy: where funds come from and how they
are disbursed; the amount of cash available; the amount of additional funds needed (AFN) to grow; and the
general financial well-being of the new venture.
Change Management
Change management is the process, tools and techniques to manage the people side of change to achieve the
required business outcome. Change management incorporates the organizational tools that can be utilized to
help individuals make successful personal transitions resulting in the adoption and realization of change.
When your organization undertakes projects or initiatives to improve performance, seize opportunities or
address key issues, they often require changes; changes to processes, job roles, organizational structures and
types and uses of technology. However, it is actually the employees of your organization who have to
ultimately change how they do their jobs. If these individuals are unsuccessful in their personal transitions, if
they don’t embrace and learn a new way of working, the initiative will fail. If employees embrace and adopt
changes required by the initiative, it will deliver the expected results.
Change management is the discipline that guides how we prepare, equip and support individuals to
successfully adopt change in order to drive organizational success and outcomes. While all changes are
unique and all individuals are unique, decades of research shows there are actions we can take to influence
people in their individual transitions. Change management provides a structured approach for supporting the
individuals in your organization to move from their own current states to their own future states.
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While it is the natural psychological and physiological reaction of humans to resist change, we are actually
quite resilient creatures. When supported through times of change, we can be wonderfully adaptive and
successful.
Individual change management requires understanding how people experience change and what they need to
change successfully. It also requires knowing what will help people make a successful transition: what
messages do people need to hear when and from whom, when the optimal time to teach someone a new skill
is, how to coach people to demonstrate new behaviours, and what makes changes “stick” in someone’s work.
Individual change management draws on disciplines like psychology and neuroscience to apply actionable
frameworks to individual change.
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Not all changes are of the same order of magnitude. In particular, it is the framing of change, and people’s
sense-making of it, that comes into play in building effective change and facilitating effective change visions.
Driving change.
The approaches to organisational change that managers need to take into account when planning for or
undertaking technology-induced changes. It builds on understanding of what it is that forces an organisation
to change, by considering different analytical frameworks for change, followed by a discussion of how
change affects innovation and innovation outcomes.
Diagnosing change.
This considers how to better diagnose change situations in order to select the appropriate approach to change
and Innovation. There are a range of diagnostic instruments and views relevant to managing change. We
consider questions and answers of how organisations change, bringing together the process aspects of
change.
Implementing change: getting ready for change and innovation. Next is to begin examining the
implementation of change. Acknowledge the importance of learning from past change processes and
managing and deriving value from the organisational knowledge. We look at two ways of segmenting our
internal market for the change. We also examine several characteristics of innovations and new technologies
that have been shown to affect the likelihood of their being adopted. We also Analyse the impact of
organisational culture and organisational structure.
Implementing change: persuasion, decision, commitment. In the past, change professionals and managers
have assumed that people will rationally choose to adopt innovations and new technology to replace
outmoded systems and technologies. This is often proved to be a false assumption. Here, we look at the areas
of commitment, compliance and resistance; stress, pacing and celebration. Finally, we consider some of the
most powerful persuaders available: reward and recognition systems.
Implementing change: roll-out and project management. In this we address the basics of the technical side of
the process of roll-out. We cover basics of classic project management, and discuss several system
conversion strategies and the strengths and weaknesses of each.
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We consider how to manage the process of changing an organisation. Specifically, we refer to the role of the
change agent. With this focus, we establish that this management role demands an understanding of the
impact of changes on the people affected by them. Management of Innovation and Technical Change
Program, quality assurance.
CHAPTER FOUR
ENTERPRISE FORMATION, PARTNERSHIP, AND NETWORKING
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When you’re targeting potential customers listen to their needs, wants, challenges and frustrations with your
industry. Have they used similar products and services before? What did they like/dislike? Why did they
come to you?
What are their objections with your products or services? This will help you to find opportunities to develop
more tailored products and services, hone your target market and identify and overcome common objections.
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Franchises
A franchise is an arrangement whereby the manufacturer or sole distributor of a trademark, product or
service gives exclusive rights for local distribution to independent retailers in return for their payment of
royalties and conformity to standardized operating procedures. Franchising may take several forms, but the
one of interest is the type that offers a name, image, method of doing business and operating procedures.
In the 1980s and early franchising experienced tremendous growth, becoming a much- used method of going
into business for the millions of enterprises that were starting up in the USA and Europe. In the USA alone,
there are over 2,000 types of franchise businesses, accounting for over US$300 billion in annual sales
revenue and about a third of all retail sales. Apart from buying a franchise, one can also develop and sell a
franchise concept. There are many directories and handbooks as well as associations, including the
International Franchise Association, which can provide further information.
Mass Media
The mass media is a great source of information, ideas and often opportunity. Newspapers, magazines,
television, and nowadays the Internet are all examples of mass media. Take a careful look, for example, at
the commercial advertisements in newspaper or magazine and you may well find businesses for sale. Well,
one way to become an entrepreneur is to respond to such an offer.
Articles in the printed press or on the Internet or documentaries on television may report on changes in
fashions or consumer needs. For example, you may read or hear that people are now increasingly interested
in healthy eating or physical fitness. You may also find advertisements calling for the provision of certain
services based on skills, for example accounting, catering or security. Or you may discover a new concept for
which investors are required, such as a franchise.
Exhibitions
Another way to find the ideas for a business is to attend exhibitions and trade fairs. These are usually
advertised on the radio or in newspapers; by visiting such events regularly, you will not only discover new
products and services, but you will also meet sales representatives, manufacturers, wholesalers, distributors
and franchisers. These are often excellent sources of business ideas, information and help in getting started.
Some of them may also be looking for someone just like you.
Surveys
The focal point for a new business idea should be the customer. The needs and wants of the customer, which
provide the rational for a product or service, can be ascertained through a survey. Such a survey might be
conducted informally or formally by talking to people – usually using a questionnaire or through interviews
– and/or through observation. You may start by talking to your family and friends to find out what they think
is needed or wanted that is not available. Or, for example, whether they are dissatisfied with an existing
product or service and what improvements or changes they would like to see. You can then move on and talk
to people who are part of the distribution chain that is manufacturers, wholesalers, distributors, agents and
retailers.
It would be useful to prepare beforehand a set of questions which might be put on a questionnaire or used in
an interview. Given their close contact with customers, channel members have a good sense of what is
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required and what will not sell. Finally, you should talk to as many customers as possible – both existing and
potential customers. The more information you can get from them, the better. Besides talking to people, you
could also get information through observation. For example, in deciding whether to open a shop on a
particular street, you can observe and count the number of people going past on given days and besides
talking to people, you can also get information through observation. For example, in deciding whether to
open a shop on a particular street, you can observe and count the number of people going past on given days
and compare these to other sites. Or, if you are interested in an area frequented by tourists, you may be able
to set up or market products from a craft business. Or you may have noticed that there is no decent restaurant
or hotel on a tourist route or in a given town. One way of ensuring that you are not negligent in this area is to
be alert at all times to needs and opportunities to do business.
One entrepreneur apparently went round at every cocktail party asking if anyone was using a product that did
not adequately fulfill its intended purpose. Another monitored the toys of a relative’s children looking for
ideas for a market ruche.
Complaints
Complaints and frustrations on the part of customers have led to many a new product or service. Whenever
consumers complain bitterly about a product or service, or when you hear someone say ‘I wish there was …
“or “If only there were a product/service that could … “, you have the potential for a business idea.
The idea could be to set up a rival firm offering a better product or service, or it might be a new product or
service which could be sold to the firm in question and/or to others.
Brainstorming
Brainstorming is a technique or creative problem-solving as well as for generating ideas. The object is to
come up with as many ideas as possible. It usually starts with a question or problem statement. For example,
you may ask “What are the products and services needed in the home today which are not available?” Each
idea leads to one or more additional ideas, resulting in a good number.
When using this method, you need to follow these four rules:
• Don’t criticize or judge the ideas of others
• Freewheeling is encouraged – ideas that seem to be wild or crazy are welcome
• Quantity is desirable – the greater the number of ideas, the better
• Combine and improve upon the ideas of others.
Environmental Scanning
Going into business venture, certain steps must be taken before establishing a new business, joining an
existing one or inheriting an old business. The steps normally start with environmental scanning.
Environmental scanning can be said to be a process of visiting sites and gathering information about
prospects of establishing a new business venture. It is indeed a casual survey of the happenings in the
proposed business environment, with a view to assessing the possibility and the viability of a new business.
Every entrepreneur performs environmental scanning before starting a business. Medical practitioner, for
example perform scan on a pregnant woman to determine the sex and position of the baby before delivery.
Teachers scan the environment to detect examination cheats, by observing the attitude and movement of
students who have form the habit of writing on their palms, laps, desks, pieces of paper during tests and those
who are the habit of _going to the toilet_. Students who cheat in examinations also scan the environment, to
determine when careless invigilators relax, sleep or read newspapers.
A motor mechanic who wishes to establish a workshop must scan the environment to determine a site where
there are many motor owners and users and other supporting artisans, such as welders, vulcanizes, spare part
sellers and electricians, to complement his trade. A computer technician who has completed his training and
wishes to establish a workshop, must scan the environment before choosing a location for his workshop. He
could go to the computer village or hire a workshop at an attractive site. Market women, who sell at street
corners, scan then environment before choosing the sites. Even the federal and state governments scan the
environment before locating schools, hospitals, industries, universities, etc.
Assessment Exercises
Why is it important to carry out an environmental scanning before a decision is made on where a business
enterprise is sited in a particular location?
Environment and New Venture Idea Generation
You could have a good business idea, have the opportunity that would help to bring the idea to fulfillment,
but the good idea and the opportunity may not be able to succeed because of unfriendly environment. What is
this environment? You will find the answer in this as we move.
Business idea generation and opportunity analysis are the foundation for launching a new business or
venture. The origin of a business idea and the analysis of the opportunity needed to build and grow such idea
into a business structure is one necessary marriage in entrepreneurship. The process of generating business
idea could be learn and developed. This is a unique quality that an entrepreneur need to develop if he wants
to generate business ideas that would later become a business structure.
In this section, we will discuss the concept of business idea generation, available methods for generating new
business ideas, creative problem-solving techniques, innovation, types of innovation, difference between
innovation and creativity. The purpose of is to provide fresh impetus for the prospective entrepreneur to see
the idea of becoming a business owner in the Nigerian environment as a possibility. Existing entrepreneurs
will find this section very helpful in assisting them to generate new business ideas or concepts that will grow
their business in term of product or services they rendered.
Idea generation (ideation) is an emerging buzzword representing the creative process of generating,
developing, and communicating new ideas, while an idea is understood as a basic element of thought that can
be visual, concrete, or abstract. Ideation can be contrasted with brainstorming in that brainstorming is a
specific instance of ideation. Brainstorming employs specific rules (such as disallowing any contributor to
negate any idea offered during a brainstorming session), while ideation encompasses all techniques that can
be used to generate ideas.
Idea generation is also critical to the design and marketing of new products, marketing strategy, and to the
creation of effective advertising copy. In new product development, for example, idea generation is a key
component of the front end of the process, often called the “fuzzy front end” and recognized as one of the
highest leverage points for a company.
The business idea arises from an opportunity in the market. It originates from real demand for any product or
service that an entrepreneur should have a keen and open mind to look for opportunities and generate
business ideas.
While selecting a business idea, the following points need adequate consideration:
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i. The business idea should enable the entrepreneur to utilize his technical and professional skills. If an
entrepreneur has knowledge of some special manufacturing techniques, because of previous experience or
otherwise, it would be easier for the entrepreneur to manage such techniques effectively.
ii. It should enable the use of locally available raw materials for product or service. As compared to imported
materials/ local materials are easy to procure.
iii. It should ensure making products that have a demand, but are not freely available in the market. It is
potentially a good idea to start with a product that could be sold.
iv. It should enable the entrepreneur to solve a current problem existing in the market. Products may be
available in the market but they do not meet the demand fully or in a satisfactory manner. Sometimes, an
existing product is used in combination with another, which is not available. Attempts to solve such market
problems do give rise to business ideas.
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v. Utilising waste material. Conservation and environment protections are presently getting a lot of attention.
Recycling waste or turning them into useful products are good product ideas. Presently, energy conservation
products also have good potential.
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CHAPTER FIVE
CONTEMPORARY ENTREPRENEURSHIP ISSUES
Creativity and Intellectual Rights
Intellectual Properties and its Dimensions
Entrepreneurs come up with great ideas that lead to creativity and innovation. There are measures through
which protection is given to the original owners of idea creation.
Creativity
The terms creativity and innovation are often used to mean the same thing, but each has a unique
connotation. Creativity is ‘’ the ability to bring something new into existence. “This emphasizes the “ability,”
not the “activity,” of bringing something new into existence. A person may therefore conceive of something
new and envision how it will be useful, but not necessarily take the necessary action to make it a reality.
Innovation is the process of doing new things. It is the conversion of creative ideas into market place reality,
which people are prepared to buy. This distinction is significant. Ideas have little value until they are
converted into new products, services, or processes. Innovation, therefore, is the transformation of creative
ideas into useful applications but creativity is prerequisite to innovation (Holt, 1992).
Stages of creativity
According to Holt (1992), the creative process comprises the following five stages as shown below:
1. Idea germination: Exactly how an idea is germinated is a mystery; it is not something that can be
examined under the microscope. For most entrepreneurs, ideas begin with interest in a subject or curiosity
about finding a solution to a particular problem.
2. Preparation: Once a seed of curiosity has taken form as a focused idea, creative people embark on a
conscious search for answers. If it is a problem they are trying to solve, then they begin an intellectual
journey, seeking information about the problem and how others have tried to resolve it. Inventors will set up
laboratory experiments, designers will begin engineering new product ideas, and marketers will study
consumer buying behaviour.
3. Incubation: The idea, once seeded and given substance through preparation, is put on a back burner, the
subconscious mind is allowed time to assimilate information. Incubation is a stage of ‘mulling it over’. When
an individual has consciously worked to resolve a problem without success, allowing it to incubate in the
subconscious will often lead to a resolution.
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4. Illumination: Illumination occurs when the idea surfaces as a realistic creation. This stage is critical for
entrepreneurs because ideas, by themselves, have little meaning. Reaching the illumination stage separates
daydreamers and tinkerers from creative people who find a way to transmute values.
5. Verification: An idea once illuminated in the mind of an individual still has little meaning until verified as
realistic and useful. Thus, verification is the development stage of refining knowledge into application.
THE NIGERIAN COPYRIGHT ACT, CAP C28. Act to make provisions for the definition, protection,
transfer, infringement of and remedy and penalty thereof of the copyright in literary works, musical works,
artistic works, cinematograph films, sound recordings, broadcast and other ancillary matters.
THE NIGERIAN COPYRIGHT ACT, CAP C28. n Act to make provisions for the definition, protection,
transfer, infringement of and remedy and penalty thereof of the copyright in literary works, musical works,
artistic works, cinematograph films, sound recordings, broadcast and other ancillary matters. Refer to the
Copyright Act, Chapter 68, Laws of the Federation of Nigeria 1990 for further details on coverage etc.
Patents
What is a patent?
A patent is an exclusive right granted for an invention, which is a product or a process that provides, in
general, a new way of doing something, or offers a new technical solution to a problem. To get a patent,
technical information about the invention must be disclosed to the public in a patent application.
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What is a trademark?
Distinctive design, graphics, logo, symbols, words, or any combination thereof that uniquely identifies a firm
and/or its goods or services, guarantees the item's genuineness, and gives it owner the legal rights to prevent
the trademark's unauthorized use.
A trademark must be
(1) Distinctive instead of descriptive,
(2) Affixed to the item sold, and
(3) Registered with the appropriate authority to obtain legal ownership and protection rights.
Trademark rights are granted usually for 7 to 20 years and, unlike in case of patents, are renewable
indefinitely. These rights are protected worldwide by international intellectual property treaties and may be
assigned by their owner to other parties.
Assessment Exercises
1. What are Intellectual Property Rights (IPR)?
2. What does copyright cover?
Feedback
1. IPR is a general term covering patents, copyright, trademark, industrial designs, geographical indications,
layout design of integrated circuits, undisclosed information (trade secrets) and new plant varieties.
2. It covers:
i. Literary, dramatic and musical work. Computer programs/software are covered within the definition of
literary work;
ii. Artistic work;
iii. Cinematographic films which include sound track and video films;
iv. Record-any disc, tape, perforated roll or other device.
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ensure that their corporate IP portfolios are diverse, rich in innovation, and allow them to hedge against many
possible futures.
So what should startups do to protect their IP assets?
• Patent what is important to others, not just you
• Make time to get smart on intellectual property. Educate yourself and team on the basics of trademarks,
copyrights, patents, and trade secrets. Investing a day or two early on will save headaches later.
• Reduce costs by doing your own IP searches first. Start with a Google patent search at google.com/patents.
• Work with an attorney who specializes in intellectual property and ask for a fixed rate to file.
• Save money by working with a patent attorney from a different geography. Ivy-league lawyers in
Wisconsin are just as good as Ivy-league lawyers in New York City. The cost savings may be upwards of
50%, and sometimes more.
• Patents aren't your only asset. Conduct an audit to identify all your registered and unregistered trademarks
and copyrights.
• Invest in well-written non-disclosure agreements (NDAs). Make sure your employment agreements,
licenses, sales contracts and technology transfer agreements all protect your intellectual property too, right
from the get-go.
• File as fast as you can. A patent application holds your place in line. You will have 12 months from that
initial submission to expand upon your filing. And remember, US patents can take more than five years to
issue.
• Investigate international patents if key competitors are outside the US. A US patent will not protect you
against competitors in Europe, never mind China.
• Think hard about the future. From your vantage point, what does the future look like? Use this information
to devise your patent strategy, and to figure out which of your work needs to be legally protected. From
there, your patent applications should flow.
As President Lincoln once remarked, the patent system adds "the fuel of interest to the fire of genius." IP
rights, which include patents, trademarks, trade secrets and copyrights--even the right URLs--play an
essential role in monetizing innovation. If you make it easy for others to steal your ideas, you can ultimately
end up washing away your own path to success
Assessment Exercise
1. If an employee in a company develops a program, would this employee own the copyright?
2. What is the rule for the transfer of copyright?
Feedback
1. No. In the case of a program made during author's employment under a contract of service or
apprenticeship, the employer shall, in the absence of any agreement to the contrary, be the first owner of the
copyright.
2. The owner of the copyright in an existing work or prospective owner of the copyright in a future work may
assign to any person the copyright, either wholly or partially in the following manner.
a. for the entire world or for a specific country or territory; or
b. for the full term of copyright or part thereof; or
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c. relating to all the rights comprising the copyright or only part of such rights
Technological change provides the basis for the creation of new processes, new products, new markets, and
new ways of organizing; and entrepreneurship is central to this process (Schumpeter 1934, p. 66). However,
before technological change results in this process of entrepreneurial exploitation, entrepreneurs must
discover opportunities in which to use the new technologies. Because opportunities do not appear in a
prepackaged form (Venkataraman 1997), this process of opportunity identification is far from trivial. In any
given new technology, entrepreneurs could fail to identify any opportunities, or could identify the wrong
opportunities, making an explanation for the discovery of opportunities an important part of the domain of
entrepreneurship research. Unfortunately, most research on entrepreneurship investigates the entrepreneurial
process after opportunities have been discovered (Fiet 1996). Researchers typically adopt this approach
because they draw on neoclassical economic or psychological theories that assume people will discover the
same opportunities in a given technological change (Khilstrom and Laffont 1979), or discover opportunities
that are uncorrelated with the attributes of the discoverers (Evans and Jovanovic 1989).
Austrian economics challenges the validity of these assumptions, arguing that different people will discover
different opportunities in a given technological change because they possess different prior knowledge
(Venkataraman 1997).
Assessment Exercises
1. what is the relationship between entrepreneurship and technology?
2. What can you say is the role of technology in entrepreneurship and to Entrepreneurs?
Feedback
1. Technological innovations result when new rules and ideas find practical use through being applied and/or
commercialized by entrepreneurs. Technological innovation contributes to higher levels of economic output
and can deliver new goods and services that change human lives and capabilities.
2. Entrepreneurial ventures are considered as the engines for the development of economy and nation. They
are the transformation agents and knowledge resource of the nation upon who the responsibility of structured
development and radical changes is there.
Entrepreneurs need Technology for undertaking these responsibilities. Technology as a method, tool, process
or modification work as a support element for entrepreneurship development.
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prevailing technology in an environment to determine the type of technology that may be required for a
business startup or in sustaining an existing business.
Technological environment refers to the state of science and technology in the country and related aspects
such as rate of technological progress, institutional arrangements for development and application of new
technology, etc.
According to the well-known economist J.K. Galbraith, technology means, “systematic application of
scientific or other organized knowledge to practical tasks”. Technology comprises of both machines (hard
technology) and scientific thinking (soft technology) used to solve problems and promote progress. It
consists of not only knowledge and methods required to carry on and improve production and distribution of
goods and services but also entrepreneurial expertise and professional know how. Technology includes
inventions and innovations.
.
The main features of technological environment are as follows:
• Technological environment is a component of macro or indirect action environment.
• Technological environment changes very fast.
• Technological environment affects the manner in which the resources of the economy are converted into
output.
• Technological environment is self-reinforcing. An invention in one place leads to a sequence of inventions
in other places.
Technological Change
Technological change is improvement in the 'art' of making products or developing processes. Barney's
biggest threat is new technological products and processes that are destroying the traditional print industry. A
technological product is just something that man created using the application of knowledge to improve a
person's life, environment or society.
In Barney's case, the new technological products wreaking havoc with his business are e-readers and
computer tablets. Every year, more and more consumers are ditching the printed word for digital.
A technological process is a means to make and improve products and services. For example, the traditional
manner of 'printing' magazines involved a mechanical printing press. Now, a new technological process has
been developed to digitize the magazine to be transmitted and stored electronically.
Barney figures if he can't beat technological change, then his company must embrace it. He has decided to
turn his print magazine into a digital one that will be readable on all major e-readers and computer tablets. He
may also have to adopt or develop new technological processes for the production and distribution of his new
e-magazine.
Advantages of Change
IMPACT OF TECHNOLOGY ON BUSINESS:
Impact on society/ social implications Impact on economy/ economic implications Impact on plant/ plant
level implications
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SOCIAL IMPLICATIONS:
• Technology reaches people through business
• High expectations of customers
• System complexity
• Social changes
• Social systems
ECONOMIC IMPLICATIONS:
• Increased productivity
• Need to spend on R & D
• Jobs become intellectual
• Problems of techno structure
• Bio professional & multi-professional managers
• Increased regulations & stiff opposition
• Demand for capital
• Rise & decline of products & organizations
• Boundaries redefined
APPROPRIATE TECHNOLOGY:
Appropriate technology (AT) is technology that is designed with special consideration to the environmental,
ethical, cultural, social and economic aspects of the community it is intended for. With these goals in mind,
AT typically requires fewer resources, is easier to maintain, has a lower overall cost and less of an impact on
the environment compared to industrialized practices
Assessment Exercises
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1. What is technological environment?
2. How does the technological environment affect a business?
Feedback
1. technological environment consists of External factors in technology that impact business operations. A
business may have to dramatically change their operating strategy because of changes in the technological
environment.
2. Businesses are affected by changes in the technological environment. Technology is simply the application
of knowledge to control or change our environment. ... Some businesses can leverage changing technology to
improve products and processes or even create new products and processes that will expand markets and
profits.
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startups require initial funding so they can kick-start their business till the time it starts generating revenues
on its own. Investors look for dynamic entrepreneurship ventures and only invest in the cream of the crop. A
great idea and persuasive ability can help startups gain investors who could help them in expanding their
business goals.
Over the years, there has been an increase in number of startups, or entrepreneurial ventures that have come
into existence. Despite the risks involved, many of them have charted through unfavorable circumstances and
flourished mostly through innovation of modern technology. Therefore, one can safely assume that tech
startups are here to stay and may help in contributing to the constant process of innovation and development
of technology.
Assessment Exercises
1. What comes to your mind when new technology is mentioned in relation to entrepreneurship?
2. As a student of Entrepreneurship, list some of these new technologies?
Feedback
1. New technology has to do with the understanding of how to recognize and evaluate entrepreneurial
business opportunities based on developments in science and technology. That is what constitutes the core of
these new developments.
2. Let us explore some of these technologies together
a. Virtual Offices. As millennial slowly take over the workforce, it’s important for businesses to realize that
their employees don’t work in the same way as previous generations. The ability to work remotely is
important to a lot of younger professionals because it is a generation of convenience and streamlining.
b. Partnerships. Businesses are now teaming up with publishers, platforms, content creators and online
influencers to push their products and services, connecting with consumers across the digital ecosystem.
Building those partnerships will be key to future success
c. Original Content. Customers are loyal to brands that share their values, but how exactly do you show your
consumers that your values align with theirs? The answer is high quality, original content.
d. Live Video. The web has seen the rise of live streaming over the past year. Everyone has embraced the
live video option available on platforms such as Facebook Live.
e. APIs. It’s no secret at this point that for a company to be successful, they can’t rely on only one avenue to
connect with their customers.
f. Secure In-Person Payments. Buyers want to ensure that their data and personal information is safe.
Companies who don’t adjust to accept the cards in their new form (meaning they continue to use swipe
machines, rather than the more and more common “dip” option) in the next year will lose credibility among
their customers.
g. Focus on Mobile Ads. In the last two years, mobile usage has exceeded that of traditional desktop or
laptop computers. People are doing everything on their mobile devices: reading, banking, shopping, gaming
… you name it.
h. Consistency Between Platforms
i. Augmented and Virtual Reality. Augmented and virtual reality was mostly reserved for gaming.
j. Data, Data, Data
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CHAPTER SIX
ENTREPRENEURSHIP IN NIGERIA-I
Brief Biographical Studies of Prominent Nigerian Entrepreneurs
There are different things that inspire one to go into being an entrepreneur. Apart from being inspired by the
challenges in the society, one could also be inspired by the achievements of existing entrepreneurs. Often
times you study other people’s life to know why they are doing what they do and how they do it.
In the case of becoming an entrepreneur, do the existing successful entrepreneurs go into it as passion
towards providing solution to existing challenges? Do they go into it because others are doing it? What is
their motives and the secret of their success? These are some of the questions you might find answer to as
you study this chapter.
Aliko Dangote
This Nigerian entrepreneur was born in 1957. He created the Dangote Group and is considered to be one of
the richest men in Africa. The Dangote group is a big organization that is into export, import, manufacturing,
real estate and philanthropy. Some of the products it deals with are: spaghetti, macaroni, sugar, salt, rice
textile materials, while the Group is also into transportation, packaging, and even security. The Dangote
Group imports sugar, rice, fish, and cement, fertilizer and building materials. While it exports cotton, cocoa,
cashew nuts, sesame seed, ginger and gum. Aliko Dangote has contributed tremendously to the economic
development of Nigeria and has greatly assisted in reducing the rate of unemployment in the country by
providing employment to Nigerian graduates and even other categories of labour (Africansuccess.org, 2008;
Nairaland.com, 2010).
Chidi Anyaegbu
This entrepreneur is regarded as ‘King’ of the transport industry. He founded the Chisco Transport Limited
which is one of the biggest in the Nigerian transport industry. Over the years, Chisco Transport Limited grew
to become the Chisco Group. The Chisco group is into variety of businesses such as: oil and gas, finance,
hospitality, real estate, import and export. Apart from this he has also contributed tremendously to the
development of the nation through various philanthropic activities. For instance, he established a foundation
to take care of his philanthropic interests and also built a Faculty of Business building for Transport Studies
at the Nnamdi Azikiwe University, Awka (Prince Society, 2009; Nairaland.com, 2010; Onyima, 2010).
Chris Ejiofor
This is an entrepreneur in the importation and marketing of car or auto batteries. He established Dimaps
Batteries and has written extensively about usage and maintenance of batteries in Nigeria.
Bello-Osagie Hakeem
He was born in Lagos. His father was a professional Gynecologist and his mother was a Nurse. At age three,
he moved with his parents to England. He lived in England until he was about eight and then he came back to
62
Nigeria where he went to primary and secondary school. He left Nigeria when he was about sixteen and did
his last years of high school in England. He started University at about eighteen and was in University of
England for five years and then in the United States for two years from age twenty-three to twenty-five. . He
came again to Nigeria and ventured into the financial area and his first experience was in First Securities
Discount House, which was a small institution he established. His interest in a large bank stemmed from his
first experience into the purchase of the United Bank for Africa.(Nwoye 2010).
Hussan Okoya
Born in Lagos Island on June 8, 1935. His father Hussan Okoya Thomas, was one of the people who
established CFAO in Nigeria. His mother Alhaja Suwebat Okoya-Thomas was a renowned trader. He had his
education at the Princess School, Lagos Island in the early forties. He thereafter proceeded to the Lagos
Baptist Academy in the late 50s.
He later moved to Balham and Toothing College of Commerce, United Kingdom. He eventually qualified as
a Professional Accountant at the Columbia University, New York, United State of America.
There, Okoya-Thomas exhibited traits of good leadership and his approach to work was astounding. He soon
proved himself an indispensable material at his duty post and rewarded with the position of Director in 1975.
Obateru Akinruntan
This entrepreneur comes from the Royal family in Ondo State, Nigeria. He is a king in Yoruba land i.e. an
Oba hence he has the appellate HRH (i.e. His Royal Highness); and also a graduate of Business
Administration from Lead City University Ibadan. He created the Obat Oil and Petroleum Limited in 1981, a
company that is into the marketing of petroleum nation-wide, and has the largest privately owned oil depot
and jetty in Africa. His business interests have grown steadily over the years to become the Obat Group
which has interests in petroleum, fishery, construction, tourism and hospitality, shipping, consultancy
services and water purification and production (Obateru, 2010; Nairaland.com, 2010).
Paul Okafor
This Nigerian entrepreneur established Elbe Pharma, an organization that deals with the importation and
marketing of pharmaceutical products such as Amalar anti malaria tablets, Solotone multivitamin etc. nation-
wide.
Razaq Okoya
This Nigerian entrepreneur created the Eleganza industries. An organization that has contributed
tremendously to national development through its assortment of consumer products such as biros and coolers
manufactured and marketed nation-wide (Nairaland.com, 2010).
Uche Ohafia
This is another notable Nigerian entrepreneur in the shipping industry. He created the Trans-Atlantic
Shipping Agency Limited. The company is into air freight, shipping line agency and charter services, import
and export agency, collateral management and warehousing services among others.
Cletus Olebune
This is a social entrepreneur who focuses on the development of tourism in Africa. He created an enterprise
that promotes tourism in Africa by informing the world about events taking place in Africa. He has also used
written communication to educate and impart knowledge which will help Nigerians in the different aspects of
their lives and boost productive engagements thereby improving Nigeria’s world ranking.
Durojaiye Isaac
He is the social entrepreneur with the slogan “Shit business is Good Business”. In 1999, he established the
DMT Mobile Toilets in Lagos. Prior to that period, Lagos State did not have enough public toilets to cater for
its teaming population.
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In order to help solve the social problem created by this inadequate toilet facilities in Lagos State, Durojaiye
established the DMT Mobile Toilets, which is an organization that manufactures, hires out and maintain
moveable toilets in Lagos State. Thereby promoting environmental sanitation and creating job opportunities
in Lagos State.
Rochas Okorocha
This is a social entrepreneur interested in poverty alleviation of the less privileged in the Nigerian society. To
this effect, he founded the Rochas Foundation which is concerned with helping Nigerian children to become
self-sufficient thereby breaking the cycle of poverty in the nation (Osalor, 2010).
Though as can be seen above we do have some entrepreneurs and social entrepreneurs in Nigeria, they are
still not adequate in number given its population of over 150 million. Perhaps this underdevelopment of the
entrepreneurial class is responsible for the current status of the nation as a developing nation. For instance,
China and India that were previously in the same developmental class as Nigeria are now developing rapidly
following the flourishing of their entrepreneurial class (Sogbesan, 2009). Recently, the Nigerian government
recognized the importance of entrepreneurship to national development; this is because apart from creating
employment, and producing innovative goods and services, entrepreneurs and social entrepreneurs also
create wealth and generate social capital that is needed for national development (Osalor, 2010).
Consequently, the Nigerian government has taken steps to encourage the development of entrepreneurship
through the formulation of various policies. This is why entrepreneurship as a course has been introduced
into the curriculum of all Nigerian universities.
Discussion Forum
A brief has been given of some Nigerian Entrepreneurs. Choose two of the entrepreneurs and do further
studies on them or two other entrepreneurs in Nigeria. Present your findings about them on:
1. Entrepreneurship type e.g. social entrepreneur
2. What motivated them into becoming an entrepreneur
3. Their challenges and success
4. The lesson you learned from their entrepreneurial life style
5. Read and comment on the posts of other two persons.
Assessment Exercise
What skills would an entrepreneur need to acquire to succeed in his business?
Feedback
Going into business is a decision which one makes to passionately undertake the setting up business concern,
manage it, grow it, develop it and diversify requires possession and mastery of certain skills.
The skills needed would include the following:
• Original or natural skills
• Technical skills
• Business skills
• Financial skills and of course
• Time management skills
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• Menteeship skills
Perception of society
Perception of society towards failure. Our society tends to reject and judge failure and a mistake, keeping us
in a mindset of going through life trying to avoid mistakes without realising that failure is part of success.
How to overcome cultural barriers? This obstacle is mostly in your head. To overcome it you need to change
your thinking and your attitude towards life. Entrepreneurship is about attitude, to see life in a different way
and be willing to fight tirelessly to achieve our goals.
Educational barriers
Entrepreneurs must develop skills related to leadership, teamwork, negotiation and communication. There
are things you learn in school, yet many of these skills must be acquired by taking risks and throwing caution
to the win, venturing into the unknown. How to overcome educational hurdles? It is important to begin to
identify skills you need to run your company. Many of the qualities of an entrepreneur can only be learned
through experience, start your project and start learning along the way.
Although many factors as articulated above have always been major constraints
to business growth problems associated with small and medium businesses, very
little attention has been paid to entrepreneurship which is the underlying factor to the development of
business.
The failure of many businesses in Nigeria particularly the parastatal sector has been generally attributed
many factors such as management, political interference and lack of entrepreneurial spirit. Entrepreneurship
behaviour which is associated with taking advantage of opportunities and taking risks is what makes
businesses grow fast and create abundant wealth. (Nwoye 2010).
Concept of Environment
The concept ‘environment’ literally means the surroundings, internal, intermediate and external objects,
influences or circumstances under which someone or something exists (Kazmi, 1999). The environment
within which something exists exhibits certain characteristics which have been identified by Kazmi (1999) to
be: complexity, dynamism, multifaceted and far-reaching impact.
These are apart from the simple and stable environmental conditions. The business environment is simply the
surroundings within which a business exists. The environment of the business exhibits the following
conditions and characteristics. These are:
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Stable Condition: This environment is highly predictable, thus permitting a great deal of standardization
(work process, skills and output) to take place within the organization.
Simple Condition: This environment is one where knowledge can be broken down into easily
comprehended components (Minzberg, 1979).
Dynamism: The business environment is not static. It is dynamic and as such changes continuously. This is
because of the interactions of the various factors that make up the business environment.
Complexity: The business environment is not simple; it is complex by virtue of the various components that
comprise it and the interactions and interrelationships among these factors.
Multifaceted: The business environment is many-sided. It can be viewed from many angles by the parties
involved. Hence, an occurrence that is viewed as strength to an organization may be perceived as a weakness
by another.
Far-reaching impact: The happenings in the business environment can have enormous impact on the
organization. It could have the ripple effect. This is because the business environment can be conceived as a
system, specifically an open system made up of different components that interact and interrelate with one
another. Hence, once there is a problem or development with one aspect/sector, it could have far reaching
impact on the other aspects/sectors (Kazmi, 1999).
By virtue of the above characteristics, it is important for the entrepreneur to monitor the business
environment constantly. Thus, it is of fundamental importance for the entrepreneur to monitor both the key
macro-environmental forces (demographic/economic, technological, political/legal and social/cultural) and
micro environmental forces (customers, competition, distribution channels, and suppliers) that will affect
their ability to earn profits in the market place (Kotler, 1995). These macro environmental forces and micro-
environmental forces are the components of the business environment. Why is business environment
important to an entrepreneurs?
It is important because it determines the success or otherwise of their venture. Also it is within the
environment discover opportunities. Threats to the business success are equally found within the
environment. It is absolutely necessary for entrepreneurs to understand the environment.
Competitive Environment:
These are those firms that market products that are similar to, or can be substituted for, a business’ product(s)
in the same geographical area.
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The four general types of competitive structure are monopoly, oligopoly, monopolistic competition, and
perfect competition.
Other Factors:
The other factors making up the external business environment are:
1. Suppliers, which are other firms and individuals that provide the input resources needed by the
organization to produce goods and/or services.
2. Intermediaries, who are independent businesses that perform all the activities necessary to direct the flow
of goods and services from manufacturers/marketers to ultimate consumers/customers. They include
wholesalers, retailers, agents and distributors, and;
3. Customers who constitute a portion of the target market of the business; they are the ones the business
strives to satisfy.
Assessment Exercise
In your jotter, explain the internal and external environmental variables of an entrepreneur. What are the
likely challenges an entrepreneur will face from these environmental factors. Compare your answer with the
feedback.
Feedback
Internal Environmental Variables Generally, the internal environmental factors that affect the nature and
operation of business are manageable, controllable and monitorable environmental variables. They include
the following:
i. The Structure of the Industry This entails the key players, nature of the market i.e. monopoly, oligopoly,
duopoly, monophony and perfect competition.
ii. Sources of Supplies This contains the various sources of supplies, how reliable are the sources, what are
the terms and conditions between supplies and the organization?
iii. Company’s Culture This spells out the methods and ways things are done, rules and regulations,
discipline, procedures and processes, organizational structure, company trust, belief and norms as well as
union activities and pattern.
iv. Nature of Customers This includes how sophisticated are they, the purchasing decision process, how
regular and reliable are the customers and the level of customer loyalty?
External Environmental Variables These are factors that are very difficult to influence, control, manage
but can be exploited. They normally pose a threat to business existence. As a business manager in this
present epoch, you must be aware of them. They are as follows:
i. Political/Legal Factors. Here the manager will concern himself with the elements such as the type of
political system, political ideological inclination and philosophical convictions, the legal provisions relating
to business operations in terms of registration, tax, licensing, standards and quality requirements, stability of
government and democracy as well as nature of economic system.
ii. Economic Factors. These factors may include among others; the general price level. Macroeconomic
policies of the government, Gross Domestic Product level and inflation, interest and tax rates, availability of
raw material, etc. exchange rate, balance of payment, and balance of trade conditions.
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iii. Social. This factor includes the following: General social settings, religious inclination, beliefs, values,
norms and attitude of people in general, family and community structure.
iv. Geographical Factor This entails climatic conditions of business areas i.e. temperature, weather, season
etc. availability of and distribution of natural resources – raw materials, topography and landscape, deserts,
rainforest or glacial, ecology, animals and forests reserves, population size and structure, demographic
characteristics in terms of sex, age, income, health, education etc.
v. Technological Factor. This encompasses level of technical know-how,
SWOT Analysis: (Strengths, Weaknesses, Opportunities and Threats) will enable the student mirror himself
in relation to identification and assessment of business opportunities. He might posses certain unique skills or
abilities, which along with his knowledge and experience can provide him a cutting edge.
Strengths are his stronghold; positive internal factors that contribute to an individual’s ability to accomplish
his/her mission, goals and objectives.
Weaknesses imply shortcomings; they are negative internal factors that inhibit an individual’s ability to
accomplish his/her mission, goals and objectives. An entrepreneur should try to magnify his strengths and
overcome or compensate for his/her weaknesses.
Opportunities, otherwise known as possible areas of exploitation, are positive external options that an
individual could exploit to accomplish his/her mission, goals and objectives.
Threats are those things that are cogs in the wheel of progress, such as competitors, economic recession,
technological advances /breakthroughs, change in government policies etc. They are negative external forces
that an individual could exploit/overcome to accomplish his/her mission, goals and objectives.
STRENGTHS
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THREATS
OPPORTUNITIES
WEAKNESSES
An analysis of the above can give the entrepreneur a more realistic perspective of the business, pointing out
foundations on which they can build future strengths and the obstacles they must remove for business
progress.
The Internal Evaluation starts with: The identification of the profit contribution of each area, followed by
allocation of resource, determination of risks involved, variety reduction, realistic allocation of costs and the
assessment of company resources. External evaluation starts with the determination of market stranding,
determination of competitors’ strengths and weaknesses, assessment of the vulnerability of the business’
main products to substitutes, assessment of the effects of economic changes on the business, inter firm
comparisons and Stock Market Valuation in terms of an assessment of the company’s vulnerability to
takeover (Dixon-Ogbechi, 2003).
Strengths/Weaknesses Analysis. This involves scanning the internal environment of the business in order to
identify its strengths and weaknesses. The entrepreneur needs to evaluate the strengths and weaknesses of the
business periodically. Also, the entrepreneur can assess the internal environment of the business by critically
looking at the internal factors in terms of the 5s, namely: Skills, Strategy, Staff, Structure, Systems and
Shared Values (Dibb, Simkin, Pride, & Ferrell, 1991; Aluko, Odugbesan, Gbadamosi & Osuagwu, 1998;
Business-Plan, 2010). To do this effectively the entrepreneur needs to ask him/herself and answer questions
pertaining to the 5s (five ‘s’) in terms of their strengths and weaknesses by developing questionnaires to ask
questions pertaining to major internal environmental factors such as:
Skills: What skills do the organizational members possess? What are the distinctive competencies of the
organization?
Strategy: Does your business have a clear vision and mission? Are your business objectives/goals derived
from its mission? Does your business have plans? Do you follow the laid down plans of the business as
scheduled? Does your business have clear strategies to operationalise its policies? What skills do the
organizational members possess? What are the distinctive competencies of the organization?
Staff: Does the business have qualified staff for the relevant positions? Are the staff rightly placed? Does the
business have adequate number of personnel to man the various positions? Structure: Does the business have
an organizational structure or organogram? What type of organization structure does your business adopt?
Are there clear lines of reporting and communication?
Systems: Does your organization have a system? What kind of systems (e.g. MIS, Accounting, Quality
Control, and Inventory) does your business have in place? (Business-Plan, 2010).
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If the answers to these questions are positive/or the factors are present, then you record them as strengths and
if the answers are negative/ the factors are absent, then you record them as weaknesses. After this, each
factor is rated as to whether it is a major strength, minor strength, neutral factor, minor weakness, or major
weakness (Business-Plan, 2010).
Opportunities and Threats Analysis: This involves scanning the external environment of the business in
order to identify the Opportunities and Threats. The entrepreneur can assess the external environment of the
business by critically looking at the opportunities and threats emanating from changes in the major external
environmental factors. For instance opportunities in the technological environment could be availability of
advanced technology, developments in Information Technology like the advent of the GSM; opportunities in
the Political/Legal environment could be favourable government policies, tax holidays; opportunity in the
Demographic environment could be great market demand; opportunities in the Economic environment could
be growing export market increased consumer spending and growing industry.
Positive seasonal influences are an opportunity in the natural environment; opportunities in the other
environment could be change in consumers taste in favour of your product and Intermediaries’ cooperation.
Examples of threats in some external environmental factors can come from direct competitors, indirect
competitors, consumers, substitute products or services and suppliers, customers brand switching and
innovations by competitors (Dixon Ogbechi, 2003; Business-Plan, 2010).
Discussion Forum
In your context, identify the strengths, weaknesses, opportunities and threats, that are likely to affect young
Entrepreneur? Among the posts, identify two that share the same view with you.
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1. Listen to your potential clients and past leads. When you're targeting potential customers listen to their
needs, wants, challenges and frustrations with your industry. ...
2. Listen to your customers. ...
3. Look at your competitors. ...
4. Look at industry trends and insights.
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4. People who did not work or go to school reported more barriers. In other words, people who were not
doing something “productive” also thought they had more barriers.
CHAPTER SEVEN
ENTREPRENEURSHIP IN NIGERIA- II
The Concept of Women Entrepreneurship
Before now, women were mostly known to be in the kitchen and their kind of business was only in trading.
But today, women have place in business.
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legislation. With the spread of education and awareness, women have shifted from kitchen to higher level of
professional activities. Entrepreneurship has been a male-dominated phenomenon from the very early age,
but time has changed the situation and brought women as today's most memorable and inspirational
entrepreneurs. In almost all the developed countries in the world women are putting their steps at par with the
men in the field of business. Except some Islamic countries of the world the law of the country has been
made in favour of the development of women entrepreneurship Kamal Singh who is a woman entrepreneur
from Rajasthan, has defined woman entrepreneur as “a confident, innovative and creative woman capable of
achieving self-economic independence individually or in collaboration, generates employment opportunities
for others through initiating, establishing and running the enterprise by keeping pace with her personal,
family and social life.”
Women Entrepreneur is not different from the concept of Entrepreneur, all the concept characteristics &
functions are applicable to Women Entrepreneur. Role of women in family & society is changing very fast.
Those days are gone where typically women are expected to look after household activities change in various
social aspect like an equal treatment to women, no discrimination among male & females availability of
equal opportunities to work in any field slowly these changes have forced her to become more competitive &
also encouraged into business operations.
In nutshell, women entrepreneurs are those women who think of a business enterprise, initiate it, organize
and combine the factors of production, operate the enterprise and undertake risks and handle economic
uncertainty involved in running a business enterprise.
Socio-economic development is the process of social and economic development in a society. Socio-
economic development is measured with indicators, such as GDP, life expectancy, literacy and levels of
employment. The concern for ‘women in development’ or ‘women progress’ and ‘women participation’ in
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national activities as par the men is not only a street slogan in Nigeria but a governmental struggle and
popularised programme.
The contributions of women in National Development were beyond agriculture and household duties Firstly,
the uncertainty of the new urban system which saw only the men who were known to be the accredited
family bread winners ventured out while women and children remained in the villages to look after the
homes and farms. This earlier contact with the colonial work system put the men in an advantageous position
to acquire all the relevant skills before some women.
Secondly, there was the existing cultural belief that the responsibilities of the women do not extend beyond
the houses, the farm and market. Women who ventured to project themselves beyond these sectors were
suspected to have easy virtue tendencies and were despised in the communities. This fact also delayed the
education of women or girl children, therefore, seeing them as not having the necessary skill, to function in
the colonial urban system. At that stage what became known as modern and mechanisms for prop.
When it became difficult for the men alone to sustain the family it became imperative for the woman to earn
some income. The port of call due to her lack of skills and education was the market- for trading while their
husbands engaged in ‘government work’. Today in Nigeria for example male nurses are endangered species.
This also applied to teaching which except in the technical colleges and the universities male teachers are on
minority. The delayed incursion of women into other male dominated jobs such as management positions in
the public and private sectors and lectureship position in University was as a result of socioeconomic
prejudices associated with university educated woman. Soon after women diversified into professional areas
such as medicine, law, accountancy, politics, engineering, power sharing and decision making. Since then
women have never relented but are making waves in all spheres of life. Today, women are present in all
occupations in Nigeria, Africa and the world. Women have proved very capable of effective representation
over the years. What is left is policy re-thinking to integrate women into the main stream of national decision
making.
3. Stiff Competition:
Women entrepreneurs do not have organizational set-up to pump in a lot of money for canvassing and
advertisement. Thus, they have to face a stiff competition for marketing their products with both organized
sector and their male counterparts. Such a competition ultimately results in the liquidation of women
enterprises.
4. Limited Mobility:
Unlike men, women mobility in Nigeria is highly limited due to various reasons. A single woman asking for
room is still looked upon suspicion. Cumbersome exercise involved in starting an enterprise coupled with the
officials humiliating attitude towards women compels them to give up idea of starting an enterprise.
5. Family Ties:
In Nigeria, it is mainly a women’s duty to look after the children and other members of the family. Man
plays a secondary role only. In case of married women, she has to strike a fine balance between her business
and family. Her total involvement in family leaves little or no energy and time to devote for business.
Support and approval of husbands seem necessary condition for women’s entry nto business. Accordingly,
the educational level and family background of husbands positively influence women’s entry into business
activities.
6. Lack of Education:
In India, around three-fifths (60%) of women are still illiterate. Illiteracy is the root cause of socio-economic
problems. Due to the lack of education and that too qualitative education, women are not aware of business,
technology and market knowledge. Also, lack of education causes low achievement motivation among
women. Thus, lack of education creates one type or other problems for women in the setting up and running
of business enterprises.
7. Male-Dominated Society:
Male chauvinism is still the order of the day in India. The Constitution of Nigeria speaks of equality between
sexes. But, in practice, women are looked upon as weak in all respects. Women suffer from male reservations
about a women’s role, ability and capacity and are treated accordingly. In nutshell, in the male dominated
Indian society, women are not treated equal to men. This, in turn, serves as a barrier to women entry into
business.
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Women in Nigeria lead a protected life. They are less educated and economically not self-dependent. All
these reduce their ability to bear risk involved in running an enterprise. Risk-bearing is an essential requisite
of a successful entrepreneur.
In addition to above problems, inadequate infrastructural facilities, shortage of power, high cost of
production, social attitude, low need for achievement and socio-economic constraints also hold the women
back from entering into business.
Discussion Forum
From your opinion, is there a different between women and men entrepreneurs? Post your view on the
discussion page.
Social Entrepreneurship
The Concept of Social Entrepreneurship
When you mention entrepreneurship, what easily come to most people mind is learning a vocation such as
baking, cloth making, block making and the like. To think further some will look at production which might
come in form of creativity and innovation. Services rendered are often kept silent. This is where social
entrepreneurship comes in.
Social entrepreneurship is the use of startup companies and other entrepreneurs to develop, fund and
implement solutions to social, cultural, or environmental issues. This concept may be applied to a variety of
organizations with different sizes, aims, and beliefs.
Social entrepreneurship is important because it provides a framework for businesses to find their own success
in the pursuit of helping others. Social entrepreneurship is important because it provides a framework for
businesses to find their own success in the pursuit of helping others. Thus, business should aim to generate
profits and help society.
3. Social Capital
Next to economic capital one of the most important values created by social entrepreneurship is social capital
(usually understood as “the resources which are linked to possession of a durable network of ... relationships
of mutual acquaintance and recognition").
4. Equity Promotion
Social entrepreneurship fosters a more equitable society by addressing social issues and trying to achieve
ongoing sustainable impact through their social mission rather than purely profit-maximization.
Assessment Exercise
Why does your business exist – to serve only the shareholders or all the stakeholders?
Feedback
To make profit?
CHAPTER EIGHT
BASIC PRINCIPLES OF E-COMMERCE
Introduction to Basic Concepts and Definitions
Definition of E-commerce E-Commerce simply means Electronic Commerce; E-commerce is the buying
and selling of goods, products, or services using the internet as a medium whereby the buyer gets to see the
products online, order it and make payment through the mode accepted by the seller. The seller then delivers
these products to the consumer via available and accepted means. E-commerce is also known as internet
commerce. Online stores like Amazon, Shopify, Ebay, Olx are examples of E-commerce websites. E-
commerce concept is a fast rising one, gaining steady popularity as there is Increased accessibility and
availability of Internet access which is making many small and medium and even large-scale businesses to be
considering e-commerce as a valid and more profitable sales channel. Ecommerce is better understood with
the concepts of the 5Cs, the 5C model consists of:
Commerce which is like a market place that consist of the buyers and sellers, transaction terms and
facilities to perform business transactions. This helps create and strengthen a universal supply chain.
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Collaboration: the internet being a network of networks supports interrelationships among businesses and
individuals in a manner that is not limited by space, time, national or organizational constraints.
Communication: the internet technology and the world wide web provides a great interactive medium for
self-expression (as in reviews or comments of clients) and self-presentation (as a means for businesses to
showcase their products or services; a kind of marketing)
Connection: it is likely that different businesses use different software platforms to run their business
processes, leveraging on the advantages of the internet, it is achievable to incorporate the different software
platforms of different businesses that want to collaborate.
Computation: large scale sharing of resources is paramount to a successful business transaction. The
internet technology facilitates this to ease successful completion of business processes.
Features of E-commerce
Wider range of audience: with the internet as the backbone of ecommerce, business transactions can take
place across national boundaries in a more convenient and cost-effective form.
Universal standard: internet technology has a universal standard, it's not a different one in UK and a
different one in Nigeria.
Rich content: ecommerce allows for integration of the various forms of content, one can use video, audio,
combination of two or all three. Ease of interaction: clients interact with businesses from the comfort of
their homes. There is no need to physically visit a store as in the place of the traditional commerce.
Personalization or customization: the various technologies integrated to the internet allows businesses to
send personalized/customized messages that can be delivered to individuals or even groups.
Ubiquity: the internet technology is widely available and accessible from anywhere at any time; be it at
home, at work via mobile devices like a mobile phone phone, ipad, and even PCs.
Business digitalization: this involves comprehensively using the internet and other tools of Information
and Communication Technologies to link information and cooperate seamlessly every stakeholder of the
business.
Automation of business processes to increase delivery speed
Assessment Exercise(s)
1. the following are 5C models of E-commerce except a. computation b. connection c. commerce d.
competition
2. One of the following is a feature of E-commerce a. Planning Management b. Ease of interaction c.
Supply Relationship d. Customer Planning
Types of E-Commerce
E-commerce can be divided into different types, some are: Business to Business (B2B), Business to
Customer (B2C), Customer to Customer (C2C), and Customer to Business (C2B).
Business to Business (B2B): only the companies are doing business with each other. Here, the final
consumers are not involved. Therefore, the online transactions that are carried out in a business to business e-
commerce transaction involve parties like the manufacturers, wholesalers, retailers etc. B2B e-commerce is
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simply the electronic exchange of products, services or information between businesses rather than between
businesses and consumers as expected. Examples include companies such as Xero that offers inbound
marketing and sales and accounting software for small to medium businesses or a construction materials
company selling its products to architects and interior designers. Business to business ecommerce is the
largest form of ecommerce and it requires high level of security in exchanging data.
Business to Customer (B2C): here, the business sells directly to customers. The customers can browse the
website, see reviews and order directly from the business. After the order, the good is shipped directly to
them (the customers). Some of the most popular business to customer websites are; Amazon, Jumia and
Konga. The businesses strive to reach individuals and not businesses as in business to business type. Various
means are employed for this purpose like newsletters, email list, instant messaging and the likes. Advertisers
and content providers can as well assist in the marketing process of ensuring that these businesses reach the
intended audiences using contents like digital news, photos, music, videos and even artworks.
Customer to Customer (C2C): for this model, the consumers are in direct contact with one another and
they can buy or sell freely without any middleman. This model enables the consumers to buy and sell used
goods like furniture, mobile phones or electrical appliances. Examples of websites that use this model are:
OLX and Jiji. Consumer to consumer ecommerce presents a means for consumers to set their rules for the
business transaction, they set their prices as well and the buying party checks for themselves if the set prices
and rules are favorable before making a deal with the selling party. The consumer that's selling prepares the
product to be sold and place it on sale on their own while the consumer that's purchasing chooses from the
different displayed good s to be sold or uses the search engine to search for what to be purchased and chooses
from the returned results of the search like on eBay.
Consumer to Business (C2B): this model is the inverse of business to consumer because here, as the name
implies, it‟s the consumers that sell to the business. Freelancers and businesses that buy from then are a
perfect example for this model of E- Commerce. Here, individuals (that is, consumers) create value (could be
goods or services) that businesses consume. A programmer for instance can give his/her service and abilities
to utilize and maintain the online resources of a system as a specialist in the programming field. A platform
known as “fiver” works on this model.
Business to administration: also known a s business to government which usually involve exchange of data
between businesses and the government via the internet, an example is when a business wants to advertise its
product or service at the government level. Business to administration type of ecommerce includes different
services like legal documents, social security, fiscal measures and the likes.
Consumer to administration: also known as consumer to government entails electronic transaction between
individuals (consumer) and the government. When an individual makes a request or a query from the
government, it works on the model of consumer to administration type of ecommerce. It creates a way that is
easy for communication between governments and individuals. Examples include payment of health services,
distance learning, information dissemination and so on.
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M-Commerce (mobile commerce) is the buying and selling of goods and services through wireless
technology-i.e., handheld devices such as cellular telephones and personal digital assistants (PDAs). It does
not always require internet, such as mobile banking. It is also referred to as next generation e-commerce.
Japan is seen as a global leader in m-commerce. As content delivery over wireless devices becomes faster,
more secure, and scalable, some believe that m-commerce will surpass wire-line e-commerce as the method
of choice for digital commerce transactions. Industries affected by m-commerce include: financial services,
telecommunications, service/retail, and information services.
Disadvantages of E-commerce
Security: The platform being used for the ecommerce can be hacked which can lead to client's details
being compromised and used for illegal and fraudulent purposes.
Trust: It might take time for the ecommerce to get clients that will actually patronize it. People have trust
issues to entrust their money or details via the internet as ecommerce usually has no physical store which
makes tracing very difficult or even impossible.
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Credit card fraud is another security threat that ecommerce is exposed to and this is like the most common
and most accepted means of payment for ecommerce transactions.
Assessment Exercise(s)
1. The following are benefits of e-commerce except: (a) Cheaper cost 21 (b) Wider reach (c) Face to face
interaction (d) Quick delivery of goods
2. The following are factors that hinders e-commerce except: (a) Insecurity (b) Lack of trust (c) Credit card
fraud exposure (d) Internet access
======BEST OF LUCK======
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