Sajjath Saifu 1691126548

S.
SAJJATH
MadinatZayed
Abu Dhabi, UAE
+971 545199359
sajjathsaifu@gmail.com
To find a Job where I am able to put in to practice the experienced, I have gained. Contribute to
a theme effort working towards a united goal in a happy atmosphere where my efforts are
recognized.
KEY SKILLS
 Making sure that the business is in compliance with all relevant safety and
health regulations. When necessary, being able to give in-depth technical
advice about products.
 Excellent organizational skills and Able to quickly build a rapport with
customers. Flexible, open to ideas and willing to learn.
 Keep excellent interpersonal relations with colleagues and ready to help.
 Ensuring high levels of customer satisfaction.
 Proficiency in computers: Knowledge of MS Office, VB, VB .Net and ASP .Net
 Adobe Photoshop, Media Studio, Pro Show Gold and Video Workshop
WORK HISTORY
09. 2010 - PRESENT ADNOC DISTRIBUTION, Abu Dhabi

Store Supervisor
 Maintained and exceeded monthly sales goals throughout the year.

 Going around the shop floor checking that the way the stock is
displayed satisfies the guidelines given by head office.
 Arrange orders and deliveries of stock.
 Have handles a Team of 15 Members
 Actively train and coach sales associates to develop store
capability, in liaison with the Store Manager
 Ability to know what customers do’s and don’ts, also making them
aware of special offers.
 Maintained balanced cash drawer at all times
 Managed all aspects of store presentation and ensured customer
satisfaction
 Maintaining security of the store, and implementing measures to
reduce theft, loss and leakage.
SAJJATH Page 1
 Promoted store sales and profit goals
 Processed payments by cash, cheques, cards or automatic debits.
06. 2008 – 08. 2010 ASK Prime Tech Pvt.Ltd, Chennai, INDIA
Team Leader- UK Process
 Initiate primarily telephonic outbound calls to prospective lead

database
 Maintain a computerized customer relationship and prospect
database
 Comply with all internal operating procedures and processes
 To follow up with customer or fulfillment officer on the incomplete
application forms/documents
 To ensure monthly sales target is achieved and exceed sales
performance indicators set by management
 To maintain and uphold service standards set by management and
corporate responsibility at all times.
01.2007 – 03.2008 HDFC Bank Ltd, Chennai, INDIA

Loan Verification Officer
 Evaluates loan applications and documentation by confirming credit

worthiness.
 Approves loans by issuing cheques or forwarding applications to
loan committee.
 Helps customers by answering questions; responding to requests.
 Maintain, manage and track all pending/outstanding loan
documents and exceptions
 Update job knowledge on types of loans and other financial
services
 Interview applicants to determine finanacial eligibility and feasibility
of granting loans
 Go the extra mile to build trust relationships, customer loyalty and
satisfaction throughout the underwriting process.
01.2004 – 12.2006 ICIC Bank Ltd, Chennai, INDIA

Loan Verification Officer
 Talking to prospective clients over the phone and face to face.

 Overseeing the loan application process and promptly dealing with
any delays.
 Preparing loan applications and documents.
 Familiarize the team with the customer needs, specifications,
design targets, the development process,
SAJJATH Page 2
 Recommending to senior management new lending programs.
 Ensure that goals and objectives are perceived as attainable.
06.2002 – 12.2003 NET VISION International Call Center, Chennai, INDIA
Customer Support Executive
 Attending to customer emails, taking action and responding to the

emails.
 Prepare and review expense reports for processing
 Coordinate customer and group meetings both locally and
nationally
 Prepare internal reports/documents on a weekly, monthly, quarterly
and/or annual basis
 Other general responsibilities as assigned.
EDUCATION
1999 – 2002 UNIVERSITY OF MADRAS, TAMIL NADU, INDIA

BSC - Computers
PERSONAL INFORMATION
Born : March 05, 1981

Citizenship : Indian
Marital status : Married
Languages : English, Arabic, Hindi, Tamil, Telugu, Urdu,Malayalam (Read, Write and
Speak)
Hobbies : Watching Cricket and Listening to Music
SAJJATH Page 3
I hereby declare that the details
furnished above are true to the
best of my
knowledge and belie
best of my
knowledge and belie
best of my
knowledge and belie
best of my
SAJJATH Page 4
knowledge and belie
I hereby declare that the details furnished above are true to the best of my knowledge and
belief.
SAJJATH Page 5

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S.

09. 2010 - PRESENT ADNOC DISTRIBUTION, Abu Dhabi

 Maintained and exceeded monthly sales goals throughout the year.

 Initiate primarily telephonic outbound calls to prospective lead

01.2007 – 03.2008 HDFC Bank Ltd, Chennai, INDIA

 Evaluates loan applications and documentation by confirming credit

01.2004 – 12.2006 ICIC Bank Ltd, Chennai, INDIA

 Talking to prospective clients over the phone and face to face.

 Attending to customer emails, taking action and responding to the

1999 – 2002 UNIVERSITY OF MADRAS, TAMIL NADU, INDIA

Born : March 05, 1981

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