Madrid II

electric shower

Installation and
operating
instructions
Installers please note these instructions
are to be left with the user

The showerhead and hose supplied with this product are an integral
part of the safety of your shower. Failure to use genuine Triton
parts may cause injury and will invalidate your warranty

2180728H - Decmeber 2015

 INTRODUCTION - PLEASE READ

PLEASE READ THIS IMPORTANT SAFETY INFORMATION

Products manufactured by Triton are safe and without risk provided they are installed, used and
maintained in good working order in accordance with our instructions and recommendations.
WARNING: DO NOT operate shower if frozen, or suspected of being frozen. It must thaw out
before using.
DO NOT operate the unit if the showerhead or spray hose becomes damaged.
DO NOT restrict flow out of shower by placing showerhead in direct contact with your body.
DO NOT operate the shower if water ceases to flow during use or if water has entered inside
the unit because of an incorrectly fitted cover.
WARNING: If restarting the shower immediately after stopping, be aware that a slug of
hot water will be expelled for the first few seconds.

This GENERAL
1 book contains all the necessary fitting and operating
2.3 instructions
DO NOT solder for your
pipes electric shower.
or fittings within 300mm
of the shower unit, as heat can transfer along
1.1 Isolate the electrical and water supplies before
Care taken during the installation will provide a long, trouble-free life from your shower.
removing the cover. the pipework and damage components.
1.2 ReadREAD
all of these instructionsGUIDANCE
and retain them 2.4 DO NOT fit any form of outlet flow control as
PLEASE THE GENERAL NOTES BEFORE PROCEEDING.
the outlet acts as a vent for the heater can.
for later use.
2.5 DO NOT use excessive force when making
1.3 DO NOT take risks with plumbing or electrical
Triton recommend watching the short online *videos that connections to the
cover electric flexible
shower hose before
basics or your
equipment.
installation - *(videos mayand . showerhead, finger tight is sufficient.
1.4 Isolate electrical water
not show the exactsupplies before
model purchased)
2.6 All plumbing connections must be completed
proceeding with the installation.
• What ismust
an electric shower? before making the electrical connections.
1.5 The unit be mounted onto the finished
2.7 This appliance MUST not be connected to the
wall surface (on top of the tiles).
• Electrical requirements for electric showersDO NOT tile
inlet supply by a hose-set.
up to or seal around ANY PART of the unit
• Plumbing requirements for electric showers
using silicone sealer after fixing to the wall. 3 ELECTRICAL
Special care must be taken NOT TO BLOCK 3.1 The installation must comply with BS 7671
• Kilowatt ratings explained
OR SEAL ANY PRD VENTS ON THE UNIT. ‘Requirements for electrical installations’ (IEE
1.6 Contact
To view theseCustomer www.tritonshowers.co.uk/triton-products/product-videos.aspx
Service
videos visit: (see back page), if wiring regulations), building regulations or any
any of the following occur: particular regulations as specified by the local
a) If it is intended to operate the shower at Electrical Supply Company.
pressures above the maximum or below the
PLEASE USE THE FOLLOWING CHECK3.2
minimum stated.
LIST ThisTO AID YOUR
appliance MUST beINSTALLATION
earthed.
3.3 In accordance with ‘The Plugs and Sockets etc.
b) If the unit shows a distinct change in performance. (Safety) Regulations 1994’, this appliance is
Tick off as
c) SECTION
If the shower is frozen. intended to be permanently connected to the
you complete

1.7 1If it isCheck

intendedthattothe
operate
waterthe shower
supply willinsatisfy
areas requirements fixed (page
wiring 2of&the 6)..electrical mains system.1
.........................
of hard water (above 200 ppm temporary 3.4 Make sure all electrical connections are tight to
SECTION
hardness), a scale inhibitor may have to be prevent overheating.
2fitted.Check that water
For advice on the&Scale
cable entry points of the unit meet requirements (page 3)........
Inhibitor, 3.5 A 30mA residual current device (RCD) MUST
2

contact Customer Service.

SECTION be installed in all UK electric and pumped
1.8 3The showerhead
Check that the must be cleaned
electric supply regularly
will satisfy requirements shower(page 4 -This
circuits. 5)..........................
may be part of the 3
with descalent to remove scale and debris, consumer unit or a separate unit.
SECTION
otherwise restrictions to the flow on the outlet
4of theSiting of the
unit will shower
result (page
in higher temperatures
3.6 Switch off immediately at isolating switch if4
6 - 7)..............................................................................
water ceases to flow during use.
and could also cause the (PRD) Pressure Relief
SECTION 3.7 Other electrical equipment i.e. extractor fans,
5Device in the unit
Plumbing to operate.
installation (page 8)..................................................................................
pumps must not be connected to the circuits 5
1.9 This product is not suitable for mounting into within the unit.
SECTION
steam rooms or steam cubicles.
6 Electrical installation (page 9)...................................................................................
3.8 Switch off at isolating switch when not in use. 6

PLUMBING
2 SECTION This is a safety procedure recommended with
2.1 7The plumbing
Fit to the installation must the
wall & connect comply withsupplies (page
shower all electrical appliances.
9 - 11)...................................... 7
Water Regulations, Building Regulations or any 3.9 As with all electrical appliances it is
SECTION
particular regulations as specified by Local
8WaterFitting
Companythe cover (page
or Water Undertakers and
recommended to have the shower and
12).......................................................................................
installation checked at least every two years by
8

should be in accordance with BS EN 806.

SECTION
a competent electrician to ensure there is no
2.2 9The supply
ONLY pipe must be flushed
Commission the showerto clear
in debris
the way described (pagedue
deterioration 13).to...........................
age and usage. 9
before connecting to the shower unit.
SECTION

10 Familiarise yourself with the user operating instructions (page 14 - 16)..................... 10

2
 DO NOT operate the shower if water ceases to flow during use or if water has entered inside
the unit because of an incorrectly fitted cover.
WARNING: If restarting the shower immediately after stopping, be aware that a slug of
IMPORTANT
hot water will be expelled for the -first
GENERAL GUIDANCE NOTES
few seconds.

1 GENERAL 2.3 DO NOT solder pipes or fittings within 300mm

of the shower unit, as heat can transfer along
1.1 Isolate the electrical and water supplies before
removing the cover. the pipework and damage components.
1.2 Read all of these instructions and retain them 2.4 DO NOT fit any form of outlet flow control as
the outlet acts as a vent for the heater can.
for later use.
2.5 DO NOT use excessive force when making
1.3 DO NOT take risks with plumbing or electrical
connections to the flexible hose or
equipment.
showerhead, finger tight is sufficient.
1.4 Isolate electrical and water supplies before
2.6 All plumbing connections must be completed
proceeding with the installation.
before making the electrical connections.
1.5 The unit must be mounted onto the finished
2.7 This appliance MUST not be connected to the
wall surface (on top of the tiles). DO NOT tile
inlet supply by a hose-set.
up to or seal around ANY PART of the unit
using silicone sealer after fixing to the wall.
Special care must be taken NOT TO BLOCK
3 ELECTRICAL
3.1 The installation must comply with BS 7671
OR SEAL ANY PRD VENTS ON THE UNIT. ‘Requirements for electrical installations’ (IEE
1.6 Contact Customer Service (see back page), if wiring regulations), building regulations or any
any of the following occur: particular regulations as specified by the local
a) If it is intended to operate the shower at Electrical Supply Company.
pressures above the maximum or below the 3.2 This appliance MUST be earthed.
minimum stated. 3.3 In accordance with ‘The Plugs and Sockets etc.
b) If the unit shows a distinct change in performance. (Safety) Regulations 1994’, this appliance is
c) If the shower is frozen. intended to be permanently connected to the
1.7 If it is intended to operate the shower in areas fixed wiring of the electrical mains system.
of hard water (above 200 ppm temporary 3.4 Make sure all electrical connections are tight to
hardness), a scale inhibitor may have to be prevent overheating.
fitted. For advice on the Scale Inhibitor, 3.5 A 30mA residual current device (RCD) MUST
contact Customer Service. be installed in all UK electric and pumped
1.8 The showerhead must be cleaned regularly shower circuits. This may be part of the
with descalent to remove scale and debris, consumer unit or a separate unit.
otherwise restrictions to the flow on the outlet 3.6 Switch off immediately at isolating switch if
of the unit will result in higher temperatures water ceases to flow during use.
and could also cause the (PRD) Pressure Relief 3.7 Other electrical equipment i.e. extractor fans,
Device in the unit to operate. pumps must not be connected to the circuits
1.9 This product is not suitable for mounting into within the unit.
steam rooms or steam cubicles.
3.8 Switch off at isolating switch when not in use.
2 PLUMBING This is a safety procedure recommended with
2.1 The plumbing installation must comply with all electrical appliances.
Water Regulations, Building Regulations or any 3.9 As with all electrical appliances it is
particular regulations as specified by Local recommended to have the shower and
Water Company or Water Undertakers and installation checked at least every two years by
should be in accordance with BS EN 806. a competent electrician to ensure there is no
2.2 The supply pipe must be flushed to clear debris deterioration due to age and usage.
before connecting to the shower unit.

WARNING
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience or knowledge if they have been
.
given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children may
not play with the appliance. Cleaning and user maintenance shall
not be made by children without supervision.
 GENERAL ADVICE TO USERS

The following points will help you understand IMPORTANT ADVICE TO USERS
how the shower operates:
a. The electric heating elements operate at a
constant rate at your chosen power setting. COMISSIONING ADVICE
It is the rate of the water passing through When first installed the unit will be empty.
the heater can which determines the water It is essential the unit should contain water
temperature. (The slower the flow, the hotter before the elements are switched on. It is
the water becomes; the faster the flow, the vital that the commissioning procedure
cooler the water). is followed. Failure to carry out this
b. During winter, the mains water supply will be operation will result in damage to the unit
cooler than in the summer. The flow rate will and will invalidate the guarantee.
vary between seasons at any one temperature
setting. At different times of the year you
may have to adjust the position of the
temperature control to maintain your desired ADVISORY - CLEANING
temperature setting. It is recommended that all products
c. The stabiliser valve minimises variations in are cleaned using warm, soapy water.
shower temperature during mains water DO NOT use abrasive or aggressive
pressure changes. If changes in shower chemical cleaning products as this may
temperature are experienced during normal affect the product surface finish and
use, it will most likely be caused by the invalidate your guarantee.
water pressure falling near to or below the
minimum level. The drop in pressure may
be due to water being drawn off at other
points in the house whilst the shower is in
use. If pressure drops appreciably below
the minimum, the heating elements will
automatically cut out.
NOTE: If ever the water becomes too hot and
you cannot obtain cooler water, first check
that the sprayplate in the showerhead has not
become blocked.
DO NOT place items such as soap or shampoo
bottles on top of the unit. Liquid could seep
through the joint between the cover and backplate.

Please read this book thoroughly and familiarise yourself with all
instructions before commencing installation and keep it for future reference.
The shower installation MUST be carried out by a suitably qualified person, in the
sequence of this instruction book.
 CONTENTS Page

INTRODUCTION
IMPORTANT SAFETY INFORMATION (please read)
Installation check list (please follow & complete)
GENERAL GUIDANCE NOTES
GENERAL ADVICE TO USERS - CLEANING ADVICE

SPECIFICATIONS.............................................................................. 2

DIMENSIONS & CABLE/WATER ENTRY POINTS............................... 3

ELECTRICAL REQUIREMENTS........................................................ 4 - 5

INSTALLING THE SHOWER.................................................. 6 - 12

Siting of the shower................................................................. 6 - 7
Plumbing installation................................................................... 8
Electrical installation.................................................................... 9
Fit to the wall & connect shower supplies............................... 9 - 11
Fitting the cover......................................................................... 12
COMMISSIONING PROCEDURE..........................................13

USER OPERATING INSTRUCTIONS...................................... 14 - 16

Operating functions........................................................................ 16

Cleaning the filter - installers & service engineers only.................... 17

Fault finding/Troubleshooting..................................................... 18 - 19

Spare parts..................................................................................... 20

SHOWER CONTROLS - QUICK USER GUIDE................ Inside rear cover

UK Service Policy/UK Guarantee............................................... Rear cover

To check the product suitability for commercial and multiple installations, please contact Triton’s
specification advisory service before installation.
Telephone: 024 7637 2222
Facsimile: 024 7632 4504
E mail: technical@tritonshowers.co.uk

1
SECTION

1 check list SPECIFICATIONS

ELECTRICAL

Nominal power - rating at 240V Nominal power - rating at 230V

8.5kW – (40A MCB rating) 7.8kW – (40A MCB rating)

9.5kW – (40A MCB rating) 8.7kW – (40A MCB rating)

10.5kW – (45A MCB rating) 9.6kW – (45A MCB rating)

PLUMBING (see page 6 & 7 for water regulations)

Supply Source Mains pressure cold water only

Minimum running pressure and flow to the inlet 100kPa (1.0 bar) at 8 litres per minute for
of the shower for full performance 7.5Kw & 8.5Kw

150kPa (1.5 bar) at 11 litres per minute for 10.5kW

Maximum static pressure 1000 kPa (10 bar)

Maximum inlet temperature 28°C

Minimum inlet temperature 2°C

Inlet connection 15mm diameter

Outlet connection ½” BSP male thread

MATERIALS

ABS Backplate, cover, controls, showerhead

Acetal Sprayplate

Minerally insulated corrosion resistant metal Elements

sheathing

STANDARDS and APPROVALS

Splashproof rating IPX4

Safety Complies with the requirements of current

British and European safety standards for
household and similar electrical appliances

BEAB Complies with requirements of the British

Electrotechnical Approvals Board (BEAB)

CE Meets with Compliance with European

Community Directives (CE)

2
 SECTION
DIMENSIONS & ENTRY POINTS check list 2
Fig.1 DIMENSIONS
210mm 110mm

305mm

ENTRY POINTS

WATER = Back = Others

Left: Side, Top.

Right: Bottom, Side & Back.

CABLE = Back = Others

Left: Top, Bottom, Side & back.

Right: SIde.

PLEASE NOTE: Deviation from the

approved entry points will invalidate
product specifications and warranty.

Fig.2

3
SECTION

3 check list ELECTRICAL REQUIREMENTS

ELECTRICAL REQUIREMENTS
Fig.3 Triton Showers,
Triton Road, Nuneaton,
WARNING! Warwickshire, CV11 4NR
W-006-A
THIS APPLIANCE MUST BE EARTHED xxxx

The installation, supply cable and circuit

protection must conform with BS 7671 (IEE
wiring regulations) and be sufficient for the
amperage required.
The following notes are for guidance only:
1 The shower must only be connected to a
230-240V ac supply. If you are installing a Fig.4 Schematic of installation circuit
shower with a kilowatt rating above 9kW, it
is advisable to contact the local electricity
Pull cord
supply company. isolating switch
1.1 The electrical rating of the shower is shown
on the rating label (Fig.3) within the unit.
Shower
2 Before making any sort of electrical RCD unit
(can be part of
connection within the installation make consumer unit)
sure that no terminal is live. If in any doubt,
switch off the whole installation at the mains
supply and remove the correct fuse.
3 The shower must be connected to its own
independent electrical circuit. IT MUST NOT Consumer
Fuse or
be connected to a ring main, spur, socket MCB unit Meter Incoming
outlet, lighting circuit or cooker circuit. supply
3.1 The electrical supply must be adequate for 80A or 100A fuse
the loading of the unit and existing circuits. main switch
4 Check your consumer unit (main fuse box) Meter
has a main switch rating of 80A or above tails
and that it has a spare fuse way which will
take the fuse or Miniature Circuit Breaker
(MCB) necessary for the shower (Fig.4). Table A
4.1 If your consumer unit has a rating below CIRCUIT PROTECTION
80A or if there is no spare fuse way, then the
installation will not be straightforward and unit cartridge
may require a new consumer unit serving rating MCB fuse
the house or just the shower.
7.0kW 30/32A 30A
4.2 You will need to contact the local electricity
company. They will check the supply and 7.5kW 32A 35A
carry out what is necessary. 8.0kW 40A 35A
5 For close circuit protection DO NOT use a 8.5kW 40A 45A
rewireable fuse. Instead use a suitably rated 9.0kW 40A 45A
Miniature Circuit Breaker (MCB) or cartridge
9.5kW 40/45A 45A
fuse (see Table A).
10.5kW 45A 45A
5.1 A 30mA residual current device (RCD)
MUST be installed in all UK electric and
pumped shower circuits. This may be part of
the consumer unit or a separate unit.

4
 SECTION
Continued 3
6 A 45 amp double pole isolating switch with 9.3 In any event, it is essential that individual
a minimum contact gap of 3 mm in both site conditions are assessed by a competent
poles must be incorporated in the circuit. electrician in order to determine the correct
6.1 It must have a mechanical indicator showing cable size and permissible circuit length.
when the switch is in the OFF position, and
Table B
the wiring must be connected to the switch
without the use of a plug or socket outlet.
Twin and earth PVC insulated cable
6.2 The switch must be accessible and clearly Current carrying capacity
able, but out of reach of a person
u xed bath or shower, except for the Clipped direct
cord of a cord operated switch, and should or buried in a
be placed so that it is not possible to touch Installed in an In conduit non-insulated
the switch body while standing in a bath or insulated wall trunking wall
shower cubicle. It should be readily accessible
to switch off after using the shower. 6mm² 6mm² 6mm²
32A 38A 46A
7 Where shower cubicles are located in any 10mm² 10mm² 10mm²
rooms other than bathrooms, all socket 43A 52A 63A
outlets in those rooms must be protected by 16mm² 16mm² 16mm²
a 30mA RCD. 57A 69A 85A
8 The current carrying capacity of the cable
must be at least that of the shower circuit Note: Cable selection is dependent on
protection (see Table B). derating factors
8.1 To obtain full advantage of the power
provided by the shower, use the shortest *The method below may be used by
cable route possible from the consumer unit installers to determine the approximate
to the shower. size of the incoming cable.
8.2 It is also necessary to satisfy the disconnection 6mm2 10mm2 16mm2
time and thermal constraints which means
that for any given combination of current
demand, voltage drop and cable size, there is
a maximum permissible circuit length.
9 The shower circuit should be separated from
other circuits by at least twice the diameter
of the cable or conduit.
9.1 The current rating will be reduced if the
cabling is bunched with others, surrounded 1. Measure the width of an individual strand,
by thermal loft or wall insulation or placed and half that measurment to find (r),
in areas where the ambient temperature e.g: 1.34mm ÷ 2 = (r) 0.67mm
is above 30°C. Under these conditions,
derating factors apply and it is necessary to 2. Multiply (r) x (r) x 3.14,
select a larger cable size. e.g: (r) 0.67 x (r) 0.67 x 3.14 = 1.41mm2
9.2 In the majority of installations (see 3. Multiply this by the number of wire strands
Table B), the cable will unavoidably be (usually 7), e.g: 1.41mm2 x 7 = 9.87mm2.
placed in one or more of the above
4. The number obtained would suggest
conditions. This being so, it is strongly
recommended to use a minimum of 10mm 10mm2 wiring.
cabling throughout the shower installation. *PLEASE NOTE: If unsure, consult a qualified Electrician.

5
SECTION

4 check list Installation - SITING OF THE SHOWER

SITING OF THE SHOWER

Mains electric supply
The installation must be in accordance with
(via double pole switch)
Water Regulations/Bylaws - see page 2 for
water specifications
• If it is intended to operate the shower at
pressures above the maximum or below the
Double
minimum stated, contact Customer Service pole
for advice. isolating
switch
• If the stated flow rates are not available,
Shower
it may not be possible to achieve optimum
unit
performance from the unit throughout
the year. Isolating
• During periods of high ambient temperatures stopvalve
it may be necessary to select the economy
power setting to achieve your preferred
shower temperature. Mains
water
Fig.5 shows a typical system layout.
supply
NOTE: The control knobs are an integral part of
the cover. Do not attempt to remove them.
• Lift the cover from the backplate and Separate permanently
remove the trimplate (page 20 - item 9) connected supply
• Refer to (fig.6) for the correct siting of from consumer unit
the shower. Position the unit where it will
Fig.5 Diagrammatic view (not to scale)
NOT be in direct contact with water from
the showerhead. Position the shower unit
vertically.
• Allow enough room between the ceiling and
the shower to access the cover top screws.
• Mark out entry points and routing of the
water and electric supplies into the shower.

6
 SECTION
Continued 4
IMPORTANT: Water regulations (fig.6)
• It is required that the showerhead be WARNING
‘constrained by a fixed or sliding attachment The shower MUST NOT be
so that it can only discharge water at a point positioned where it will be
not less than 25mm above the spill-over level subjected to freezing conditions.
of the relevant bath, shower tray or other
fixed appliance’.
• If the riser kit is supplied with a ‘soapdish Shower unit can
hose retainer’ or bespoke ‘hose retainer’, it be mounted
either side
will in most cases meet this requirement. If of riser rail
the showerhead can still be placed within a
bath, basin or shower tray within the 25mm
limit, then a double check valve, or similar,
MUST be fitted in the supply pipework
to prevent back-flow.

Pressure relief safety device

Height of
• A pressure relief device (PRD) is designed sprayhead
into the shower unit which complies with and shower
to suit user's
European standards. The PRD provides a level requirement
of appliance protection should an excessive
build up of pressure occur within the shower.
DO NOT operate the shower with a damaged or
kinked shower hose, or a blocked showerhead. Shower unit
This may cause the PRD to operate. 25mm minimum
must not
be within
• When commissioning, the showerhead an area
1 metre
must be removed from the flexible hose. Outline of bath, from base
Failure to follow this procedure may cause shower tray
or cubicle
the PRD to operate.
• Make sure the shower is positioned over a
bath or shower tray. If the PRD operates,
Fig.6 Diagrammatic view (not to scale)
then water will eject from the bottom of
the unit. Should this happen, turn off the
electricity and water supplies to the shower IMPORTANT: The unit must be mounted onto
at the isolating switch and stopvalve. the finished wall surface (on top of the tiles).
Contact Customer Service for advice on DO NOT tile up to or seal around any part of
replacing the PRD. the unit using silicone sealer after fixing to the
wall. Special care must be taken not to block
or seal any prd vents on the unit.

IMPORTANT: The unit must be mounted on

a flat surface which covers the full width and
length of the backplate. It is important that
the wall surface is flat otherwise difficulty may
be encountered when fitting the cover and
subsequent operation of the unit may
be impaired.

7
SECTION

5 check list Installation - PLUMBING INSTALLATION

PLUMBING INSTALLATION
IMPORTANT INFORMATION
Plumbing to be carried out before wiring
The outlet of the shower acts as a vent
• DO NOT use jointing compounds on any
and must not be connected to anything pipe fittings for the installation.
other than the hose and showerhead
• DO NOT solder fittings near the shower unit
supplied. as heat can transfer along the pipework and
damage components.
• Compression fittings MUST be used to
connect to the inlet of the shower (fig.7).
(Push-on fittings must NOT be used as full
engagement cannot be guaranteed).
• If installing a feed pipe from the back or
bottom, the centre of the inlet valve to the
wall surface is 20mm (fig.7).

20 mm NOTE: If entry is from the back, the nut of the

compression fitting will be partially behind the
Fig.7 surface of the wall. This area MUST be left clear
when plastering and tiling around the pipework
in order to make the nut accessible for future
adjustments.
NOTE: An additional stopvalve (complying with
Water Regulations) must be fitted in the mains
water supply to the shower as an independent
means of isolating the water supply should
maintenance or servicing be necessary.
IMPORTANT: Before completing the connection
of the water supply to the inlet of the shower, flush
out the pipework to remove all swarf and system
debris. This can be achieved by connecting a hose
to the pipework and turning on the mains water
supply long enough to clear the debris to waste.

8
 SECTION
Installation - ELECTRICAL INSTALLATION check list 6
ELECTRICAL INSTALLATION
IMPORTANT: Switch off the electricity supply at NOTE: Deviations from the designated entry
the mains before proceeding. points will invalidate product approvals. The
• The supply cable MUST be secured either by cable entry points are listed on page 3.
routing through conduit, in trunking, or by • Seal around rear entry cable to prevent water
embedding in the wall, in accordance with ingress into the wall.
IEE regulations.
NOTE: Conduit entry can only be from rear.

SECTION
Installation - FIT TO THE WALL & CONNECT THE SHOWER SUPPLIES check list 7
FIT TO THE WALL & CONNECT THE Fig.8
SHOWER SUPPLIES
• If a bottom entry has been chosen, the ‘cut
out’ pipe entry on the bottom trimplate must
be removed (fig.8).
• If a top entry has been chosen, the ‘cut out’
pipe entry on the top of the backplate must
be removed (fig.9).
Bottom cut out
• If a side entry is required, the trimplate side entry point
will have to be cut. With the compression
elbow fitted on the outlet, temporarily place
the trimplate into position, then mark the
pipe entry on the side of the trimplate.
Carefully remove the appropriate area using
a junior hacksaw.
Fig.9
Fitting Procedure
• Turn off water supply either at the mains
stopvalve or the isolating stopvalve.
• Temporarily connect the mains water supply Top cut out
to the inlet of the shower using a 15mm x entry point
15mm compression fitting.

PLEASE NOTE: NONE of the 'cut outs' are designed to 'snap out'. ONLY a junior hacksaw or suitable knife
should be used. Damage to the backplate or lower trimplate may invalidate product specifications and warranty.

9
SECTION

7 Continued

• Use the backplate as a template making

Fig.10 sure it is level and mark the two fixing holes
(fig.10).

WARNING
Check there are no hidden cables or
pipes before drilling holes for wall plugs.
Use great care when using power tools near
water. The use of a residual current device
(RCD) is recommended when
using power tools.

• Remove the unit from the wall. Drill and

plug the wall.
(An appropriate drill bit should be used. If the
wall is plasterboard or a soft building block,
appropriate wall plugs should be fitted).
• Screw the top fixing screw into position
leaving the base of the screw head
protruding 6mm out from the wall.
• Hook the backplate over the top screw and
fit the bottom fixing screw into position,
but DO NOT fully tighten the screws at this
stage. The fixing holes are elongated to
allow for out of square adjustment after the
plumbing connection has been completed.
• Connect the mains water supply to the inlet
DO NOT use excessive force when making
the connection.
• Make sure the backplate is square on the
wall and tighten the two retaining screws
which hold it to the wall.
• Turn on the mains water supply and check
for leaks in the pipework connection to the
shower.
NOTE: At this stage no water can flow through
the unit.
IMPORTANT: A suitable sealant should always
be used to seal around the incoming pipework to
prevent water entering the wall.

10
 SECTION
Continued 7
• Route the cable into the shower unit for
connection to the terminal block (fig.11)
as follows:
Earth cable to terminal marked
Neutral cable to terminal marked N Terminal
block
Live cable to terminal marked L

• (fig.12) shows a schematic wiring diagram.

IMPORTANT: When connecting the cable fully
tighten the terminal block screws and make sure
that no cable insulation is trapped under the
screws. Loose connections can result in cable
overheating.
NOTE: The supply cable earth conductor must
be sleeved. The outer sheath of the supply cable
must be stripped back to the minimum.
• The use of connections within the unit or
Fig.11
other points in the shower circuit to supply
power to other equipment i.e. extractor fans,
pumps etc. will invalidate the guarantee. Fig.12 E L N
• DO NOT switch on the electricity supply
until the shower cover has been fitted. 1

NOTE: The elements on UK models are to

240V specification and will give a lower kW
rating if the voltage supply is below 240V. 2
8

7
5
7

1. Terminal block 6. Solenoid valve

2. Thermal cut-out 7. Elements
3. Outlet 8. Neon
4. Microswitches
5. Start/stop microswitch

11
SECTION

8 check list Installation - FITTING THE COVER

Fig.13
FITTING THE COVER
• Locate the trimplate into the backplate and
secure with the two fixing screws.
Selector • The power selector spindle must be aligned
spindle as shown (fig.13).
• To make sure that the temperature control
is correctly positioned on the stabilising
valve, temporarily place the cover in position
so that the splines engage and rotate the
temperature control fully anti-clockwise.
• Remove the cover and position the
temperature control knob so that it points to
the maximum flow position (fig.14).
Fig.14 • Position the power selector to the ‘STOP‘
position (fig.15).
• Check to ensure that the wiring is not
trapped and replace the cover squarely to
the backplate and guide into position so that
the knobs locate correctly into the splined
spindles.
• Should any difficulty arise, recheck the
points above.
• While applying slight pressure to the cover,
secure in position with the retaining screws.
• Fit the Riser Rail and Kit (see kit
instructions).
Fig.15
WARNING
COVER RETAINING SCREWS
ONLY the SUPPLIED SCREWS should be
used. The use of none supplied screws WILL
invalidate product specifications & warranty.

12
 SECTION
!! IMPORTANT !! COMMISSIONING check list 9
WARNING Fig.16
Before normal operation of the shower, it
is essential the following commissioning
procedure is completed correctly. 1. Power
selector
to ‘STOP’
COMMISSIONING PROCEDURE
The first operation of the shower is intended
to flush out any remaining unit debris, and
to make sure the heater unit contains water
before the elements are switched on.
This operation MUST be carried out WITH
the flexible hose screwed to the outlet but
Fig.17
WITHOUT THE SHOWERHEAD ATTACHED.
Make sure the outlet of the flexible hose is
directed to waste.
1. Before turning on the electric and mains
water supplies to the shower, make sure that 2. ‘10’ is
the power selector is at the ‘STOP‘ position minimum
flow when
(fig.16).
using the
IMPORTANT: Failure to turn the control to shower on
the minimum flow position MAY cause the the ‘COLD’
PRD to operate. setting

2. Select the minimum flow position (fig.17).

Turn on the mains water supply to the shower Fig.18
at the isolating stopvalve and then turn on the
3. Power
electric supply to the shower at the isolating
selector
switch. The power indicator will light. to ‘COLD’
3. Turn the power selector to the ‘COLD’
position (fig.18) and wait until water starts
to flow from the flexible hose.
4. Slowly rotate the temperature control fully
anti-clockwise to the maximum flow
position (fig.19). It will take about thirty
seconds for a smooth flow of water to be
obtained while air and any debris is flushed
from the shower. Fig.19

• When a smooth flow of water is obtained,

rotate the temperature control from
minimum to maximum several times to
release any trapped air within the unit.
4. ‘1’ is
• Once flushing out has been completed, stop maximum
the water flow by turning the power selector flow when
to the ‘STOP‘ position. using the
shower on
• Fit the showerhead to the flexible hose and the ‘COLD’
place in the showerhead holder. setting
The shower is now ready for normal operation.

13
SECTION

10 check list USER OPERATING INSTRUCTIONS

Fig.20
OPERATING THE SHOWER
To start the shower
Turning the power selector to the red or blue
symbol positions will start water to flow.
Stop
To stop the shower
High Switch the power selector to the ‘STOP’ position
and water will cease to flow.
Power selector
WARNING
If restarting immediately after stopping,
Cold be aware that a slug of hot water will be
expelled for the first few seconds.
Economy

To use the power selector

The power selector has four positions - stop,
cold, economy and high — as shown in
Temperature (fig.20).
control
• Stop is to switch off the electric and water
supply at the shower - no flow or power used.
• Blue symbol is for cold water only.
• Red single symbol is the economy setting
for using less power during warmer months.
Temperature adjustment at this setting is via
the temperature control.
• Red double symbol is the high setting which
allows the highest flow achievable for your
preferred temperature.
Adjustment of the temperature control on the
COLD setting will only alter the force of the
water from the showerhead. It will not alter
the water temperature.
NOTE: If the stated flow rate required for the
unit cannot be met due to low water pressure,
it will be necessary to operate the unit on
‘economy’ setting during the warmer months
because of flow rate limitations entering the unit.

14
 SECTION
Continued 10
To adjust the shower temperature
Fig.21
Alter the water temperature by increasing or
decreasing the flow rate of the water through the
shower via the temperature control (fig.21).
After obtaining your preferred showering
temperature, the position can be remembered
and left as the normal setting and should only
need to be altered to compensate for seasonal
changes in ambient water temperature.
NOTE: The preferred number on ‘ECONOMY’ will
give a different temperature to the same number
position on ‘HIGH’.

To decrease the shower temperature

Turn the temperature control anti-clockwise
(fig.21) - this will increase the flow of water Fig.22
through the shower making it cooler.

To increase the shower temperature

Turn the temperature control clockwise (fig.22)
- this will decrease the flow of water through the
shower making it warmer.
NOTE: It is advisable to be certain that the
showering temperature is satisfactory by testing
with your hand before stepping under the
showerhead. There will always be a time delay of
a few seconds between selecting a flow rate and
the water reaching the stable temperature for
that flow rate.
CAUTION: It is recommended that persons who
may have difficulty understanding or operating
the shower controls should not be left unattended
while showering. Special consideration should be
given to young children and the less able bodied.

15
SECTION

10 Continued

Fig.23
OPERATING FUNCTIONS
Power on indicator (fig.23)
When the electricity supply to the shower is
switched on at the isolating switch, the ‘POWER’
indicator will light.
‘Power On’ NOTE: Should the safety cut-out device operate,
indicator the indicator will remain lit.

Low water pressure cut-out

If the water pressure falls below the minimum
required for correct operation of the shower,
power will be switched off to the heating
elements preventing any maintained
temperature rises (water will continue to flow).
Power will automatically be restored when
adequate water pressure returns.
TP – Temperature Protection
During normal operation if the temperature
exceeds the showering safety limit the power
to the elements will be removed completely,
although water will continue to flow. When the
temperature has cooled sufficiently, power to the
elements will be automatically restored to the
settings at the time of interruption.

NOTE: In normal use, it is in order to leave the Safety cut-out

water supply permanently on to the shower The unit is fitted with a non-resettable
unit, but as with most electrical appliances, the thermal cut-out safety device. In the event of
unit MUST be switched off at the isolating abnormal operation which could cause unsafe
switch when not in use. temperatures within the unit, the device will
disconnect the heating elements. It will require a
visit from a qualified engineer to determine the
nature of the fault and replace the safety device,
once the unit has been repaired.

16
 CLEANING THE FILTER

Instructions
for installers andfor
INSTRUCTIONS
Instructions FOR installers
engineers onlyand
INSTALLERS
service ANDservice
SERVICE engineers only
ENGINEERS ONLY

CLEANING THE INLET FILTER Fig.24

It is recommended that the filter is periodically
cleaned in order to maintain the performance of
the shower. It is essential that this operation is
carried out by a competent person.
IMPORTANT: Before servicing, switch off the
electricity supply at the mains.
• Switch off the water supply at the lsolator
valve.
• Remove the cover. The inlet filter is situated
in the inlet pipe, which is part of the solenoid
Filter
valve (fig.24).
• To access the filter, remove the trimplate
then disconnect and remove the compression
fitting.
• Also, depending on the incoming pipework
arrangements, if there is not enough slack in
the pipework, it could mean removing the
unit from the wall.
• When cleaning the filter, DO NOT use a
sharp object, as it will cause damage. It is
preferable to use an old toothbrush or similar.
• To reassemble, follow the procedure in
reverse.
NOTE: Full commissioning procedure will need
to be performed after cleaning of the filter - see
page 13 for information on commissioning
procedure.

17
 FAULT FINDING/TROUBLESHOOTING

IMPORTANT: Switch OFF the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.

Problem/Symptom Cause Action/Cure

1 Shower 1.1 Interrupted power 1.1.1 Blown fuse or circuit breaker. Check
inoperable, no supply. supply. Renew or reset fuse or circuit
water flow. breaker. If it fails again, consult a qualified
electrician.

1.2 Unit malfunction. 1.2 Power cut. Check other appliances and if
necessary, contact local Electricity Supply Co.
1.2.1 Have unit checked. Ring Customer Service.

2 Water too hot. 2.1 Not enough water 2.1.1 Increase flow rate via temperature control.
flowing through the 2.1.2 Blocked showerhead — clean or replace
shower. blocked sprayplate in showerhead.

2.2 Blockage in supply. 2.2.1 Check if stop valves are fully open. Check
if a blockage in the inlet filter.

2.3 Increase in ambient 2.3.1 Readjust flow rate to give increased flow.
water temperature. 2.3.2 Select ‘ECONOMY’ power.

3 Water 3.1 Heater cycling on 3.1.1 See 'Water too hot' causes 2.1, 2.2 and 2.3
temperature temperature limiter. and their appropriate action/cures. If it
cycling hot/cool continues contact Triton Customer Service.
at intervals.

4 Water too cool 4.1 Too much flow. 4.1.1 Reduce flow rate via temperature control.
or cold. 4.2.1 Is water supply mains or tank fed?

4.2 Water pressure below 4.2.2 If tank fed, replumb to mains water supply
minimum required or see 4.2.4.
(see rating label). 4.2.3 If mains fed, make sure that mains
stopvalve is fully open and that there are
no other restrictions in the supply while
shower is in use, or see 4.2.4.
4.2.4 Fit pump to give minimum pressure (see
rating label). Contact Customer Service for
advice.

4.3 Reduction in ambient 4.3.1 Readjust flow rate to give reduced flow.
water temperature. 4.3.2 Select ‘HIGH’ power.

18
 FAULT FINDING/TROUBLESHOOTING

Problem/Symptom Cause Action/Cure

4 Water too cool 4.4 Electrical 4.4.1 Have unit checked by suitably qualified
or cold. malfunction. electrician or contact Triton Customer
(continued) Service.

4.5 Safety cut-out 4.5.1 Thermal safety cut-out device has

operated. operated. Have the unit checked by a
suitably qualified engineer or contact
Customer Service.

5 Shower varies 5.1 Water pressure has 5.1.1 Wait until the water pressure
from normal dropped below resumes to normal.
temperature to minimum required.
cold during use.

6 Pressure relief 6.1 Blocked showerhead. 6.1.1 Clean or replace blocked sprayplate in
device has showerhead and then fit new PRD.
operated (water
ejected from 6.2 Twisted/blocked 6.2.1 Check for free passage through hose.
PRD tube). flexible shower hose. Replace the hose if necessary and
fit new PRD.

6.3 Showerhead not 6.3.1 Fit new PRD. Commission unit with
removed while showerhead removed.
commissioning.

7 Shower fails to 7.1 Faulty power selector. 7.1.1 Replace power selector.
shut off.
7.2 Debris in the 7.2.1 Replace solenoid valve.
solenoid.

Note: Identify the cause of operation before fitting a new PRD unit. When fitting
a new PRD, follow the commissioning procedure.

It is advised all electrical maintenance/repairs to the shower

should be carried out by a suitably qualified person.

In the unlikely event of unit failure other than detailed in the

fault finding page, please contact Customer Service for advice.

19
 SPARE PARTS

Ref. Description Part No.

1. Power neon...............................P07810902

1 2. Thermal cut-out - TCO...............22012680

2
3. Power selector...........................82500280
3 4. Can assembly - 8.5kW................P07810708
Can assembly - 9.5kW................P07810709
Can assembly - 10.5kW..............P07810710
4
5. Stabiliser valve assembly............P07810800
6. Solenoid valve assembly.............83300450

10 5 7. Outlet pipe & PRD.....................S07811003

8. Pressure Relief Device (PRD).......82800450
9. Trimplate - White.......................7052921
6 Trimplate (black)........................7053924
10. Terminal block & wires...............82301510
7
11. Front cover assembly (white)........P23810601
Front cover assembly (black)........S23810602
8 9

11

NOTE: Wiring is not shown for reasons of clarity.

20
21
WEEE Directive – Policy Statement
As a producer and a supplier of electric showers, Triton Showers is committed to the protection of the environment
via our own environmental policy and the compliance with the WEEE directive.

Triton Showers is fully registered with the Environment Agency under the following schemes:
Repic: Producers take-back scheme (PTS), registration number WEE/EJ3466QV
Valpak: Distributor take-back scheme (DTS), registration number 9659

All our electric products are labelled accordingly with the crossed out wheeled bin symbol. This indicates, for
disposal purposes at end of life, that these products must be taken to a recognised collection points, such as
local authority sites/local recycling centres; this will be free of any charges. Do not return to Triton Showers.

22
 SHOWER CONTROLS - QUICK USER GUIDE

To START or STOP your shower.

The power light
will illuminate.

2 3

1
To START the shower turn the knob clockwise.
• A Start/Stop position.
• B (Cold) the shower will be on the Cold setting.
• C (Economy) the shower will be on the Economy setting.
Turn the • D (High) the shower will be on the High setting.
main power
isolator switch ON
To STOP the shower - turn the knob to
4 the STOP position, A.
Then turn the isolator switch off.

To alter the FLOW and Temperature of your shower - HEAT SETTINGS ONLY.
HOT
COLD water (blue)
Select a Temperature HEATER ELEMENTS USED
Button setting
0 1 2
COLD
NONE OF THE ELEMENTS USED

HOT
ECONOMY heat (1 red)
HEATER ELEMENTS USED

0 1 2
COLD
1 OF THE ELEMENTS USED

HOT
HIGH heat (2 red)
HEATER ELEMENTS USED

0 1 2
COLD
2 OF THE ELEMENTS USED

Select a Temperature
Knob setting
HOT
HOTTER (slower flow)
T
O

H
COLD

HOT
COLDER (faster flow)
LD
O

C COLD

ONLY APPLIES TO ECONOMY

23
& HIGH HEAT SETTINGS
 UK SERVICE POLICY TRITON STANDARD GUARANTEE
In the event of a product fault or complaint occurring, the following With the exception of accessories, Triton guarantee the
procedure should be followed: product against all manufacturing defects for a period of
1. Telephone Customer Service on 02476 378495 having available,
your details including post code, the model number and power 2 years (for domestic use only) from the date of purchase,
rating of the product, together with the date of purchase and, where provided that it has been installed by a competent person in
applicable, details of the particular fault. full accordance with the fitting instructions.
2. If required, the Customer Service Advisor will arrange All accessories such as shower heads, hoses and riser rails
for a qualified engineer to call. carry a 1 year parts only guarantee against manufacturing
3. All products attended to by a Triton service engineer must be defects.
installed in full accordance with the Triton installation guide
applicable to the product. (Every product pack contains an Any part found to be defective during this guarantee period
installation guide, however, they can also be bought via our we undertake to repair or replace at our option without
Customer Service Spares Department). charge so long as it has been properly maintained and
4. Our engineer will require local parking and if a permit is required this operated in accordance with the operating instructions, and
must be available to the engineer on arrival at the call. has not been subject to misuse or damage. This product
5. It is essential that you or an appointed representative (who must must not be taken apart, modified or repaired except by a
be over 18 years of age) is present for the duration of the service person authorised by Triton. This guarantee applies only to
engineer's visit. If the product is in guarantee you must produce products installed within the United Kingdom and does not
proof of purchase. apply to products used commercially. This guarantee does
6. Where a call under the terms of guarantee has been booked and the not affect your statutory rights.
failure is not product related (i.e. scaling and furring, incorrect water
pressure, pressure relief device operation or electrical/plumbing What is not covered:
installation fault) a charge will be made. A charge will also be issued 1. Breakdown due to: a) use other than domestic use by
if nobody is at home when the service engineer calls or adequate you or your resident family; b) wilful act or neglect;
parking/permit is not available. c) any malfunction resulting from the incorrect use or
7. If the product is no longer covered by the guarantee an up front quality of electricity, gas or water or incorrect setting
fixed fee will be charged before the site visit. of controls; d) failure to install in accordance with this
8. Should proof of purchase not be available on an “in-guarantee” call, installation guide
or should the service engineer find that the product is no longer 2. Claims for missing parts once the product has been
under guarantee, the engineer will charge the same fixed price and installed.
the customer will be expected to pay the engineer before he leaves.
If payment is not made on the day an administration charge will be 3. Repair costs for damage caused by foreign objects or
added to the fixed charge. substances.
9. If a debt is outstanding from a previous visit, or from any other Triton 4. Total loss of the product due to non-availability of parts.
purchase, Triton reserves the right to withhold service until the debt
has been settled. 5. Compensation for loss of use of the product or
consequential loss of any kind.
10. Triton takes the health, safety and wellbeing of its employees very
seriously and expects customers to treat all staff members with 6. Call out charges where no fault has been found with the
respect. Should any employee feel threatened or receive abuse, either appliance.
verbally or physically, Triton reserves the right to withhold service 7. The cost of repair or replacement of pressure relief
Replacement Parts Policy devices, showerheads, hoses, riser rails and/or wall
Availability: It is the policy of the manufacturer to maintain parts brackets, isolating switches, electrical cable, fuses and/
availability for the duration of production and a period of five years or circuit breakers or any other accessories installed at
thereafter, in accordance with industry standards. the same time.
Spare parts are available via our website, www.tritonshowers.co.uk, or by 8. The cost of routine maintenance, adjustments, overhaul
telephoning Triton Customer Service Spares Department. Payment should modifications or loss or damage arising therefrom,
be made by credit/debit card (excluding American Express or Diners including the cost of repairing damage, breakdown,
Card). Payment can also be made by pre-payment of a pro forma invoice malfunction caused by corrosion, furring,
by cheque or money order.
9. Call out charges where the water supply cannot be
Telephone orders are based on information given during of the call. isolated, this includes consequential losses arising from
Before contacting Triton, please verify your requirements using unserviceable supply valves.
the information contained in the supplied user guide. Triton
cannot accept liability for incorrect part identification.
For the latest Terms & Conditions, please see:
www.tritonshowers.co.uk
Customer Service: 02476 378495
Triton Showers Trade Installer Hotline: 02476 378344
Triton Road Fax: 02476 324504
Nuneaton
Warwickshire CV11 4NR www.tritonshowers.co.uk
E-mail: serviceenquiries@tritonshowers.co.uk
Triton is a division of Norcros Group (Holdings) Limited

Extended Warranty AVAILABLE NOW. Call 02476 378495 for more details.
22-09-15 TRITON reserve the right to change product specification without prior notice. E&OE. © TRITON SHOWERS 2015