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Aayushi Java Resume (Product Base Curr Package - 14lpa)

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Aayushi Singh

+91 7738809453 | aayushisingh3071@gmail.com | LinkedIn | Github | Leetcode


Work Experience
Software Engineer - Backend, DevOps | Amazon July 2022 – Present
Bangalore, India
Dev Experience
• Implemented a feature that instantly grants an A-to-Z claim against fraudulent and blocked merchants, leading to
reduction in Buyer Support Contacts by 45%.
• Collaborated with cross-functional teams and Modified business critical code for A-to-Z Claim business logic -
corrected the claim start and duration if the merchant is fraudulent. Modifications spanned over 2 Java backend and 1
Ruby on Rails frontend service.
• Aforementioned code led to reduction in chargebacks by 35% and increase in A-to-Z claim by 43%.
• Migrated internal microservice pipeline from the deprecated LPT framework to modern and scalable AWS CDK,
leading to futureproofing of Tier-1 service.
• Enhanced error messages and logging in Authentication/Authorization layer of AmazonPay API gateway. Incorrect
error messages led to 45+ merchant contacts/month.
Operations Experience
• Conducted chaos test on Tier 1 Services as part of Q4 Peak Readiness.
• Root-caused availability drops for Tier 1 APIs to meet the service availability goals of 99.999%.
• Handled sanity testing and bi-weekly pipeline deployments for Tier 1 Services.
• Migrated service environments as part of security campaigns.
• Resolved 25 tickets/month during oncall shifts, exceeding the ticket reduction goal of 20/month.

Summer Intern | Amazon February 2022 – June 2022


Bangalore, India
• Critical code change in A-to-Z Claim logic resulting 100% reduction in bad CX - merchant charging the buyer after
the claims policy is over.
• Consequently reduced tickets/escalations from 6 tickets/month to 1 ticket/month. Reduction in buyer support
contacts by 25% (36 contact events vs 27 contact events).
• Overall PRR (Positive Response Rate) increase by 47% (38.18% vs 85.18%).
• Ramped up on Ruby on Rails and made customer-facing change on payments.amazon.com. Resulting in a decrease in
buyer attrition by 8%, a decrease in escalation time by 40 hours/employee and improving overall CX.

Technical Skills
Languages: Java, Python, HTML/CSS, C++, Ruby
Frameworks: Spring Boot, SQL, MongoDB Atlas, Java Drools, NoSQL, Ruby on Rails, Flask, JUnit, Mockito, Google
Guice, Maven
Developer Tools: Git, IntelliJ, Docker, AWS, Kubernetes
Operating Systems: Linux/Unix
Skills: Object Oriented Programming (OOP), Algorithms, Data Structures, Backend Development

Education
Bharati Vidyapeeth College of Engineering, Pune Pune, Maharashtra
Bachelor of Technology, Electronics and Telecommunications Engineering July 2018 – July 2022
Projects
WhatsApp Chat Analyzer - ChatInsights § | Python, Flask, Pandas, ReportLab July 2021
∗ Generates a PDF report containing statistics about a WhatsApp chat, using a python package

Leadership Experience
Technical Head August 2020 – May 2021
Entrepreneurship Development Cell, Bharati Vidyapeeth College of Engineering Pune, India
• Developed and maintained the official website. Developed the websites for the below-mentioned events.

• Managed a technical team of 5. Organized the events - ’eSummit’, ’Hackitas’, and ’StartupConclave’.

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