E-Ticket

PNR: 12IR0Z
ECONOMY

Travel Information

Lahore - Jeddah Jeddah - Lahore

DATE FLIGHT DEPARTURE ARRIVAL BAGGAGE ALLOWANCE DATE FLIGHT DEPARTURE ARRIVAL BAGGAGE ALLOWANCE

23-DEC -23 PF716 11:20 PM 03:20 AM Standard 05-JAN-24 PF717 05:20 AM 12:50 PM Standard

Title Passenger(s) Name CNIC Ticket No. Lahore - Jeddah Jeddah - Lahore
Mrs. ANWAR BIBI 6734001970777 Confirm Confirm

Mr. WASIM HUSSAIN 6734001970776 Confirm Confirm

Agent Name :
Thank You for choosing AirSial .
E-TICKET Address : For any flight information please contact
TRAVEL AirSial Call Center 021-111-247-742
AGENT Phone Jeddah Flights operate from/ to the Hajj Terminal of King Abdulaziz
International Airport , KSA.

Ticket Remarks/ Passenger Contact Info

Remarks Phone 1 Phone 2 Email

- 923215272626 923215272626 ahsanalimakki123 @gmail .com

Baggage Policy Terms & Conditions

Carry -on Baggage Reporting Time
1 piece of Hand Baggage , not larger than L22+W15+H8 =45 inches weighing not more • Flights open for check -in 4 hours before the scheduled departure time for
than 7 kgs/ 15lbs , shall be allowed for carriage in the cabin . international flights . Passengers are required to report for check -in 04 hours before
the scheduled time of departure on an international flight . Check -in counters close 90
Checked Baggage minutes before the scheduled departure for international flights . Traveling documents
Free baggage allowance is permissible by fares type. Luggage dimensions should not shall be verified at the check -in counter .
exceed 54 inches (L+W+H=54).
The infant is not entitled to any free baggage allowance . However , a baby cot or pram
can be carried free of charge . Validity of Ticket
• Tickets remain valid for 60 days from the date of the last booked flight . The day of the
BAGGAGE WEIGHT LIMITATION flight shall not be counted .
• Expired tickets have no value , whatsoever , and, therefore , cannot be revalidated ,
Lahore - Jeddah : 1 Piece (s) (not more than 20 KG) each for Adult & Child . refunded , or modified / changed .
Excess Baggage Charges (PKR 1000 per Kg) • In case of a delayed , canceled flight or denied boarding , AIR SIAL shall compensate
the passenger as per its Conditions of Carriage .
Jeddah - Lahore : 1 Piece (s) (not more than 20 KG) each for Adult & Child .
Excess Baggage Charges (SAR 30 per Kg)

Additional fees will be applied for excess baggage . Ticket Modification & Refunds
- Checked Baggage : Free baggage allowance is permissible by fare types . • This policy shall not be effective on the tickets issued against group fares . Tickets
Luggage dimensions should not exceed 54 inches (L+W+H=54). issued on group fare shall not be refunded or modified .
- The infant is not entitled to any free baggage allowance . However , a baby
cot/ pram can be carried free of cost. • For any modification or change of ticket , the passenger shall pay modification
- Checked Baggage Weight Limitation : The maximum 30 kg weight per bag charges plus the difference of fare, if applicable . The same fare is not guaranteed ,
shall be accepted . However , Oversized baggage shall be charged based on and modification charges are non-refundable .
volumetric and calculate with per kg excess baggage rate.
• A refund of the ticket is always accepted and processed at the place of purchase of
Excess Baggage Charges the ticket . The airline shall not refund the Agent's issued ticket . If tickets are issued
Extra baggage , over and above the free baggage allowance , shall be charged as per from AIR SIAL's outlets the refund shall be accepted at any AIR SIAL outlet .
above mentioned rates
• Online tickets issued on Credit / Debit Card , through AIR SIAL's website , shall be
Weight Limitation modified or refunded only at AIR SIAL's City Ticketing Offices & Airport Ticketing
A maximum of 30 kg weight per bag shall be accepted . However , Oversized baggage Offices . However , a refund request through registered email shall be accepted ,
shall be charged based on volumetric and calculate with per kg excess baggage rate. expressly , by email send to webrefund @airsial .com with the transaction details , web
ticket number / PNR , and first six and last four digits of the credit /debit card.
Credit/ Debit Card Policy
• Ticket issued on Credit / Debit Card through POS transaction on AIR SIAL's own
Ticket issued by credit / debit card at Airline's counter outlets shall be modified or refunded on production of Original Credit / Debit Card .
Credit / Debit Cards used for the purchase of air tickets must be presented , in original , Original Passport and/ or CNIC /NICOP with a photocopy is required for modification /
at the check -in counter along with the card holder's photo identification . A copy of the refund of the ticket .
photo ID shall be retained at the check -in counter .
• If the ticket was purchased in cash , it can be modified in cash only; if the ticket was
However , if a traveling passenger is not a cardholder and he/ she has purchased purchased on a card, then the same card shall be used for the modification of that
ticket /s on somebody else's Credit / Debit card from AIR SIAL's Sales Outlets , that ticket . Tickets purchased with a credit card cannot be exchanged for cash .
situation passenger should possess the following documents for presenting at the
check -in counter A photocopy of a Credit / Debit Card used for the purchase of the • The International ticket cannot be refunded or changed 04 hours before or till 06
ticket , duly self-attested , through signature , by the owner of the card. hours after the departure of the flight .

Copy of the photo identity of the Credit / Debit Card holder signed and verified by the • All applicable taxes and fees are collected at the time of purchase of a ticket . Only
cardholder him/ herself . valid tickets can be changed , modified , or refunded with the following applicable
charges :
Passengers shall also present his/her photo identification at the check -in counter .
Ticket Modification & Refunds Modification Refund
Online Purchases through Credit / Debit Card Policy Charges Charges
For international travel , passengers are requested to ensure that details pertaining to
Travel Documents , CNIC / Passport / Visa, and contacts are entered in the reservation Charges As Per Selected
Standard Standard
during online purchase to avoid any inconvenience at the time of travel . Passengers Baggage
can contact our call center to get their details at their destination updated as per More than 120 hours before flight
immigration authority requirements . PKR 9,000 PKR 9,000
departure
Only one card can be used for one transaction at a time. Verification of the Credit / Debit Within 120 hours to 48 hours before
card shall be required at the time of check -in, in case of failure , the boarding of PKR 12,000 PKR 12,000
flight departure
passengers shall be denied by the airline .
Within 48 Hours to 24 Hours before
PKR 14,000 PKR 14,000
flight departure

Within 24 Hours and after flight

PKR 17,500 PKR 17,500
 PKR 17,500 PKR 17,500
departure , or No Show

60 Days after flight departure No Modification No Refund

AIR PASSENGER RIGHTS ( INTERNATIONALFLIGHTS (Ex - Pakistan Flights) )

A.
LONG FLIGHT DELAYS
1. In case of flight delay of more than 2 to 4 hours (in proportion to flight distance ), the airline shall serve refreshments / meals to passengers (according to time of
day) and offer communication facilities & hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own
accommodation ).[ Article D 12.2.5 & D14 of ANO -001-ATCP-2.0 ]
2. When the delay is more than 5 hours and the passenger decides to discontinue his journey with the airline , the airline shall offer full refund of the unutilized ticket . [
Article D 13.4 & D14 of ANO -001-ATCP-2.0 ]
3. The airline liability for damage caused by delay in international carriage by air of passenger is limited to Special Drawing Rights (SDR ) 4,150 /=. Nevertheless , the
airline shall not be liable for damage if it proves that it took all measures that could reasonably be required to avoid the damage or that it was impossible for it to
take such measures . [ Article 19 & 22 (1) of The Montreal Convention , 1999 / Rule 19 & 22 (1) of The Fourth Schedule of Carriage by Air Act, 2012 ]
B.
FLIGHT CANCELLATION
1. Whenever a passenger’s flight is cancelled , the operating airline shall give the passenger a choice of either alternative transport to his final destination / re-routing
or full refund of unutilized ticket . [ Article D13 of ANO -001-ATCP-2.0 ]
2. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own accommodation ). [
Article D 13 of ANO -001-ATCP-2.0 ]
3. The airline may also have to compensate the passenger at the same level as for denied boarding , unless it gives him sufficient advance notice (at least 12 hours
prior to flight time). Nevertheless , the airline shall not be liable if it proves that it took all measures that could reasonably be required to avoid the cancellation or that
it was impossible for it to take such measures . [ Article D 13 of ANO -001-ATCP-2.0 ]
C.
DENIED BOARDING
1. If a passenger reports at the airline check -in counter before the check -in deadline and fulfils all the requirements but is denied boarding (due to overbooking ), the
airline shall give the passenger a choice of either alternative transport to his final destination / re-routing or full refund of unutilized ticket . [ Article D12.3 of ANO -001-
ATCP-2.0 ]
2. In addition to above , if the passenger is not a volunteer , the airline shall pay compensation to passenger equivalent to 50% of the face value of ticket excluding
taxes . The compensation may be halved if the passenger is not delayed for more than 04 hours with alternative transport arrangement . [ Article D12.3 of ANO -001-
ATCP-2.0 ]
3. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own accommodation ). [
Article D12.3 of ANO -001-ATCP-2.0 ]
D.
BAGGAGE LOSS / DAMAGE / DELAY
1. The airline liability for loss / damage / delay in international carriage of baggage is limited to Special Drawing Rights (SDR ) 1,000 /=. [ Article 19 & 22 (2) of The
Montreal Convention , 1999 / Rule 19 & 22 (2) of The Fourth Schedule of Carriage by Air Act, 2012 ]
2. A Property Irregularity Report (PIR) is to be lodged by each passenger to the airline for the missing / delayed / damaged baggage , immediately on arrival (before
exiting terminal building ), along with provision of copy of baggage tag number as evidence / inspection of damaged bag or its contents by airline .
3. Submission of receipts of claimed baggage contents (which are allowed in checked baggage by airline ) would strengthen the lost baggage compensation claim of
the passenger .
E.
DEATH OR INJURY OF PASSENGERS
1. The carrier is liable for damage sustained in case of death or bodily injury of a passenger upon condition only that the accident which caused the death or injury
took place on board the aircraft or in the course of any of the operations of embarking or disembarking . [ Article 17(1) of The Montreal Convention , 1999 / Rule 17
(1) of The Fourth Schedule of Carriage by Air Act, 2012 ]
2. The airline liability is as per Article 21 of The Montreal Convention , 1999 / Rule 21 of The Fourth Schedule of Carriage by Air Act, 2012 .