E-Ticket

PNR: DNCT52
ECONOMY

Travel Information

Karachi - Islamabad
DATE FLIGHT DEPARTURE ARRIVAL BAGGAGE ALLOWANCE

04 -JUL-24 PF123 01 :00 PM 03 :00 PM Standard

Title Passenger(s) Name CNIC Ticket No. Karachi - Islamabad

Mr. NAJAM ABBASI 42501 -6388444 -3 6734002490563 Confirm

Charges Summary
FARE SURCHARGE FEES TAXES TOTAL

PKR 18,360 PKR 19,920 PKR 45 PKR 2,100 PKR 40,425

Agent Name : Naveed Patni

E-TICKET Address : Karachi Thank You for choosing AirSial .

TRAVEL For any flight information please contact
AGENT Phone 03458293528 AirSial Call Center 021 -111-247 -742

NAVEED PATNI (Muhammad Tariq ) at 03 -07 -2024 11:20 pm PST

Ticket Remarks/ Passenger Contact Info

Remarks Phone 1 Phone 2 Email

- +923278461567 - -

Baggage Policy Terms & Conditions

Carry -on Baggage
• 1 piece of Hand Baggage , not larger than L22 +W15 +H8 =45 inches weighing not Reporting Time
more than 7 kgs / 15lbs , shall be allowed for carriage in the cabin . • Flights open for check -in 2 hours before scheduled departure time on domestic
• Hand carry with passengers shall be secured by individual passenger throughout flights and 4 hours before scheduled departure time on international flights .
his/her journey Passengers must check in 2 hours before flight departure . Check -in counters
close 45 min before flight departure for domestic , and 90 minutes before the
Checked Baggage scheduled departure for international flights . Traveling documents shall be verified
at the check -in counter .
• Free baggage allowance is permissible by fares type . Luggage dimensions should
not exceed 54 inches (L+W+H=54 )
• The infant is not entitled to any free baggage allowance . However, a baby cot or
pram can be carried free of charge . Validity of Ticket
• Do not pack valuables in checked baggage , airline assumes no liability of • Tickets remain valid for 29 days from the date of last booked flight . Day of the
valuables in checked baggage flight shall not be counted .
• Expired tickets have no value , whatsoever , and , therefore , cannot be revalidated ,
refunded or modified / changed .
BAGGAGE WEIGHT LIMITATION • In case of delayed , cancelled flight or denied boarding , AIR SIAL shall compensate
the passenger as per its Conditions of Carriage .
Karachi - Islamabad : 1 Piece (s) (not more than 20 KG) each for Adult &
• Tickets are non -transferable and non -endorsable .
Child .
Excess Baggage Charges (PKR 150 per Kg)

Additional fees will be applied for excess baggage . Ticket Modification & Refunds

- Checked Baggage : Free baggage allowance is permissible by fare • This policy shall not be effective on the tickets issued against group fares . Tickets
types . Luggage dimensions should not exceed 54 inches (L+W+H=54 ). issued on group fare shall not be refunded or modified .
- The infant is not entitled to any free baggage allowance . However, a
baby cot / pram can be carried free of cost . • For any modification or change of ticket , passenger shall pay modification charges
- Checked Baggage Weight Limitation : The maximum 30 kg weight per plus the difference of fare , if applicable .
bag shall be accepted . However, Oversized baggage shall be charged
based on volumetric and calculate with per kg excess baggage rate . • Refund of ticket is always accepted and processed at the place of purchase of
ticket . As such tickets issued from AIR SIAL's outlets shall be refunded only from
AIR SIAL's outlets .
Excess Baggage Charges
Extra baggage , over and above the free baggage allowance , shall be charged as
• Online tickets issued on Credit / Debit Card , through AIR SIAL's website , shall be
per above mentioned rates modified and refunded only at AIR SIAL's City Ticketing Offices & Airport Ticketing
Offices .
Weight Limitation
A maximum of 30 kg weight per bag shall be accepted . However, Oversized baggage
• Ticket issued on Credit / Debit Card shall be modified or refunded on production of
shall be charged based on volumetric and calculate with per kg excess baggage
Original Credit / Debit Card .
rate .

Credit/ Debit Card Policy • All applicable taxes and fees are collected at the time of purchase of ticket .

Ticket issued by credit / debit card at Airline's counter • Original CNIC/NICOP and /or passport with a photocopy is required for refund of
Credit / Debit Cards used for the purchase of air tickets must be presented , in ticket .
original , at the check -in counter along with the card holder's photo identification . A
copy of the photo ID shall be retained at the check -in counter . • If the ticket was purchased in cash , it can be modified in cash only ; if the ticket was
purchased on a card , then the same card shall be used for the modification of that
However, if a traveling passenger is not a cardholder and he / she has purchased ticket . Tickets purchased with a credit card cannot be exchanged for cash .
ticket /s on somebody else's Credit / Debit card from AIR SIAL's Sales Outlets , that
situation passenger should possess the following documents for presenting at the • Ticket cannot be refunded or changed 03 hours before or 06 hours after the
check -in counter A photocopy of a Credit / Debit Card used for the purchase of the departure of flight .
ticket , duly self -attested , through signature , by the owner of the card .
• Only valid tickets can be changed , modified or refunded with the following
Copy of the photo identity of the Credit / Debit Card holder signed and verified by the applicable charges :
cardholder him/ herself .
• Ticket issued under the Discount shall be accepted for modification and refund ;
Passengers shall also present his/her photo identification at the check -in counter . the discount shall be deducted according to the remaining passengers of the PNR,
the rest given discount shall be added in the below charges .
Online Purchases through Credit / Debit Card
For international travel , passengers are requested to ensure that details pertaining Ticket Modification & Refunds Modification Refund
to Travel Documents , CNIC/ Passport / Visa , and contacts are entered in the
Policy Charges Charges
reservation during online purchase to avoid any inconvenience at the time of travel .
 Policy Charges Charges
reservation during online purchase to avoid any inconvenience at the time of travel .
Passengers can contact our call center to get their details at their destination Charges As Per Selected
Standard Standard
updated as per immigration authority requirements . Baggage
More than 48 hours before flight
Only one card can be used for one transaction at a time. Verification of the Credit / PKR 1,500 PKR 1,500
departure
Debit card shall be required at the time of check -in, in case of failure , the boarding of
passengers shall be denied by the airline . Within 48 hours to 24 hours before
PKR 2,500 PKR 2,500
flight departure

Within 24 Hours to 03 Hours before

PKR 3,500 PKR 3,500
flight departure

Within 03 Hours and after flight

PKR 4,500 PKR 4,500
departure , or No Show

29 Days after flight departure No Modification No Refund

AIR PASSENGER RIGHTS ( DOMESTICFLIGHTS )

A. LONG FLIGHT DELAYS
1. In case of flight delay of more than 2 to 4 hours (in proportion to flight distance ), the airline shall serve refreshments / meals to passengers (according to time
of day ) and offer communication facilities & hotel accommodation for the night when necessary (e.g . transit passengers / outstation passengers who do not
have own accommodation ).[Article D 12.2.5 & D14 of ANO-001 -ATCP-2.0 ]
2. When the delay is more than 5 hours and the passenger decides to discontinue his journey with the airline , the airline shall offer full refund of the unutilized
ticket . [Article D 13.4 & D14 of ANO-001 -ATCP-2.0 ]
3. The airline liability for damage caused by delay in domestic carriage by air of passenger is limited to proven damages which may have been sustained due to
the delay or an amount representing double the sum paid for the carriage , whichever amount may be smaller . Never the less the airline shall not be liable for
damage if it proves that it took all measures that could reasonably be required to avoid the damage or that it was impossible for it to take such measures . [
Rule 19 & 22 (1) of The Fifth Schedule of Carriage by Air Act, 201
B. FLIGHT CANCELLATION
1. Whenever a passenger's flight is cancelled , the operating airline shall give the passenger a choice of either alternative transport to his final destination / re -
routing or full refund of unutilized ticket . [Article D13 of ANO-001 -ATCP-2.0 ]
2. The airline shall offer hotel accommodation for the night when necessary (e.g . transit passengers / outstation passengers who do not have own
accommodation ).[Article D 13 of ANO-001 -ATCP-2.0 ]
3. The airline may also have to compensate the passenger at the same level as for denied boarding , unless it gives him sufficient advance notice (at least 12
hours prior to flight time). Nevertheless , the airline shall not be liable if it proves that it took all measures that could reasonably be required to avoid the
cancellation or that it was impossible for it to take such measures . [Article D 13 of ANO-001 -ATCP-2.0 ]
C. DENIED BOARDING
1. If a passenger reports at the airline check -in counter before the check -in deadline and fulfils all the requirements but is denied boarding (due to overbooking ),
the airline shall give the passenger a choice of either alternative transport to his final destination / re -routing or full refund of unutilized ticket . [Article D12.3 of
ANO-001 -ATCP-2.0 ]
2. In addition to above , if the passenger is not a volunteer , the airline shall pay compensation to passenger equivalent to 50 % of the face value of ticket excluding
taxes . The compensation may be halved if the passenger is not delayed for more than 04 hours with alternative transport arrangement . [Article D12.3 of
ANO-001 -ATCP-2.0 ]
3. The airline shall offer hotel accommodation for the night when necessary (e.g . transit passengers / outstation passengers who do not have own
accommodation ).[Article D12.3 of ANO-001 -ATCP-2.0 ]
D. BAGGAGE LOSS / DAMAGE
1. The airline liability for loss / damage in domestic carriage of baggage is limited to PKR1,000 /=per kilogram . [ Rule 22 (2) of The Fifth Schedule of Carriage by
Air Act, 2012 ]
2. A Property Irregularity Report (PIR) is to be lodged by each passenger to the airline for the missing / damaged baggage , immediately on arrival (before exiting
terminal building ), along with provision of copy of baggage tag number as evidence / inspection of damaged bag or its contents by airline .
3. Submission of receipts of claimed baggage contents (which are allowed in checked baggage by airline ) would strengthen the lost baggage compensation claim
of the passenger .
E. DEATH OR INJURY OF PASSENGERS
1. The carrier is liable for damage sustained in case of death or bodily injury of a passenger upon condition only that the accident which caused the death or
injury took place on board the aircraft or in the course of any of the operations of embarking or disembarking . [Rule 17 (1) of The Fifth Schedule of Carriage
by Air Act, 2012 ]
2. The airline liability is as per Article 21 of The Fifth Schedule of Carriage by Air Act, 2012 .