JINCY K J

Mobile: 91 9150241187
Email: jincyjenny6@gmail.com
Address: Joy Yellow Roses Fno:CF1, Samudhayakoodam 1st
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street, Sivaprakasam Nagar, Surapet, Redhill road,Chennai-66.

Desirous of working in an organization which provides adequate opportunity for career development and to learn to
utilize my knowledge and contribute to the success of organization by my sincere efforts

Skills: ACCOUNTS RECEIVABLE | CUSTOMER SERVICE | SAP | ORACLE | NETSUITE | SALESFORCE

Education: Stella Mary’s – Chennai | 2012-2015 | Bachelor Of commerce | Percentage - 75%

Experience

CLARIVATE ANALYTICS | JULY 2022 – FEB 2024| Senior Collection Specialist.

 Weekly & biweekly calls for the top accounts in the portfolio.
 Tracked and collected outstanding debts.
 Maintained AR records in NETSUITE.
 Dispute management using SALESFORCE.
 Sending monthly reports to the management.
 AR forecasting
 Connecting customer via email, phone and calls.
 Provided Knowledge transfer for the new joiners.
 Send SOA and invoices as per the customer requirement.
 As per client’s request will process credit card payments through CyberSource portal.
 Assigned portfolio is worked on a timely manner every month.
 Will work with internal team on timely manner to resolve issues faced by clients.


SUTHERLAND GLOBAL SERVICES | Feb 2021 - July 2022 | Senior Associate - Accounts Receivables

 Managed 4 members team. Experience in Salesforce and NetSuite. Reaching out customers regarding the past due
invoices via calls, emails(25 calls per day). Worked on ERP software’s (SAP, Point man, M2M). Performing Month End
Close activities. Delivers highest level of service quality to customers in timely manner. 
 Preparation of Quarterly Product P&L package and analysis. Support monthly Actual vs. Forecast reporting and
commentary for Bookings, Billings and std margins. Drive the development, consolidation and presentation of Quarterly
Guidance forecast as well monthly Risk and Ops updates. Transition Processes
 Provides position level support of all assigned processes, i.e. monthly financial close, account reconciliation, journal
entries, balance sheet account reconciliation. Overall understanding of how processes within Financial Reporting area
influences system feeds and final reports. Review & Posting of Month End Journal Entries.
 Ensure timely payment for all vendor invoices. Creates vendor accounts and make the necessary amendments when the
requests are raised email ticketing system. Analysis for assigned areas including payments accounting with revenue
recognition for services reserves computation and analysis of related costs.
 Provides subject matter expertise to the team on accounts payable transactions. Create Process flow charts, Standard
processes operating instructions. Organise for regular and ongoing reconciliations of Supplier statements to ensure all
liabilities are being correctly recorded as per the Supplier Statement Log.
CMA CGM SSC, Chennai | Sept 2018 - June 2019 | Senior Executive-OTC
 Sending weekly reports to Agency. Worked on two new projects -Took KT and Trained and monitored new joiners.
Trained In SAP FICA for new Project. Order To Cash(OTC). Leading a small team of AR Collectors with a main and
primary focus on Collections. Cash allocation using Oracle application as per the remittance. 
 Handled process reports such as Unallocated cash. Hosted Weekly client calls. Analyse business processes to be
improved. Lead a team that will be responsible for process assessments, and process design and redesign. Analyse
operating data and statistics to identify opportunities and implement process improvements. 
 Lead process improvement initiatives across order management & standardize process. Proactively identify and prepare
business cases for opportunities to improve processes in conjunction with managers. Build and monitor internal processes
for Order Management from implementation to support
 Document business processes, metrics and standard operating procedures as a result of improvement initiatives. Ensure
a smooth flow of communication with internal departments that O2C work directly with such as Sales, Sales Operations
and Support Team. Segregation of orders as per the business unit.
 Facilitate and provide specialist process improvement advice to business units via targeted workshops to identify and
resolve specific issues that are critically impacting business outcomes and require urgent resolution. Execute against
Order to Cash (O2C) documented processes and policies.

EIT SERVICES INDIA PRIVATE LIMITED (HEWLETT PACKARD ENTERPRISES- CLIENT (DHL), Chennai |
March 2016 - Aug 2018 | Financial Analyst
 Call customer as per the daily target and get the payment status. Update the status in Workflow AR and Main tool. Sent
SOA as per the customer requirement. Prepare monthly collection strategies and establish action plan to meet/exceed
metrics. Document all OTC activities in required applications.
 Responsible for the quarterly payments in collaboration with Treasury. Analyse quarterly financial statements in respect
of accuracy and completeness. Co-ordinate and manage audit activities on-site and remotely with minimal oversight.
Manage internal and out-sourced audit resources in order to deliver audit engagements.
 Prepare month year end general ledger closing of Journal entries and supporting documents. Report regarding the finances
of establishment. Preparation of Fixed Asset Schedules & Monthly calculating the Period depreciation monthly.
Finalization of accounts on a monthly basis and answering queries
 Prepare, examine, and analyse accounting records, financial statements, and other financial reports to assess accuracy,
completeness, and conformance to reporting and procedural standards. Compute taxes owed and prepare tax returns,
ensuring compliance with payment, reporting and other tax requirements.

JINCY K J