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    Ashraf Ragab Elhariri - Customer Service and Sales Agent

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    ashrafhariri96
    Ashraf Ragab Elhariri is a customer service and sales agent from Damanhour, Egypt with experience working in retail sales, customer service, and account assistance. He has a bachelor's degree specializing in Hebrew and holds certificates in ICDL, Hebrew language, English, and human development. His career highlights include providing excellent customer service at Vodafone Egypt and handling a variety of tasks as an account assistant manager at TATA Branches. He aims to take on a challenging position to further enhance his knowledge and skills.

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    Ashraf Ragab Elhariri - Customer Service and Sales Agent

    Uploaded by

    ashrafhariri96
    25 views2 pages
    Ashraf Ragab Elhariri is a customer service and sales agent from Damanhour, Egypt with experience working in retail sales, customer service, and account assistance. He has a bachelor's degree specializing in Hebrew and holds certificates in ICDL, Hebrew language, English, and human development. His career highlights include providing excellent customer service at Vodafone Egypt and handling a variety of tasks as an account assistant manager at TATA Branches. He aims to take on a challenging position to further enhance his knowledge and skills.

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    Ashraf Ragab Elhariri is a customer service and sales agent from Damanhour, Egypt with experience working in retail sales, customer service, and account assistance. He has a bachelor's degree specializing in Hebrew and holds certificates in ICDL, Hebrew language, English, and human development. His career highlights include providing excellent customer service at Vodafone Egypt and handling a variety of tasks as an account assistant manager at TATA Branches. He aims to take on a challenging position to further enhance his knowledge and skills.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    25 views2 pages

    Ashraf Ragab Elhariri - Customer Service and Sales Agent

    Uploaded by

    ashrafhariri96
    Ashraf Ragab Elhariri is a customer service and sales agent from Damanhour, Egypt with experience working in retail sales, customer service, and account assistance. He has a bachelor's degree specializing in Hebrew and holds certificates in ICDL, Hebrew language, English, and human development. His career highlights include providing excellent customer service at Vodafone Egypt and handling a variety of tasks as an account assistant manager at TATA Branches. He aims to take on a challenging position to further enhance his knowledge and skills.

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    Ashraf Ragab Elhariri

    C U S TO M E R S E R V I C E A N D S A L E S AG E N T

    01012002028 Damanhour , Beheira, 22511, Egypt ashrafhariri96@gmail.com

    D E TA I L S PROFILE

    Date / Place of birth Experienced and skillful in the field of sales and customer service and acquired many skills that
    29/12/1998 qualify me to work in call centers and banks. I want to take on a challenging position that can
    Damanhur enhance my knowledge and skills.

    Nationality
    Egyptian E M P LOY M E N T H I S TO R Y
    Driving license
    Yes
    Retail sales specialist and customer service representative at Vodafone
    Egypt, Mahmudiyah
    June 2022 — Present
    LINKS
    Provide excellent customer service and achieved a high rate of client satisfaction and
    retention.
    LINKEDIN
    Work to ensure quality service and addressed and resolve all customer issues.
    Facebook Develop and implement sales plans to expand customer base and increase customer
    retention.

    SKILLS Account Assistant manager at TATA Branches, Damanhur


    June 2022 — March 2023
    Leadership and Teamwork
    Provided optimal assistance to the General Manager and handled a variety of tasks.
    Critical thinking and problem
    solving
    Salesman at TATA Branches, Damanhur
    Creativity
    February 2016 — January 2021
    Ability to Multitask
    Settled any customer disputes in a professional and pleasant manner.
    Fast Learner Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual
    displays.
    Computer Skills
    Helped to increase customer return rates by providing excellent customer service at all
    Ability to Work Under Pressure times.

    Customer Service
    Communication Skills

    E D U C AT I O N
    L ANGUAGES

    Arabic Good at Graduated From Faculty Of Arts Department of Oriental


    Languages, specializing in Hebrew, Damanhur University, Damanhur
    English October 2016 — May 2020

    Hebrew
    COURSES

    International computer driving license (ICDL). at Damanhour Public Library


    November 2019 — January 2020

    Hebrew language at The Institute of Armed Forces


    June 2019 — December 2019

    English at European Institute


    September 2020 — February 2021

    Human development at European Institute


    September 2020 — February 2021

    EX TRA-CURRICUL AR ACTIVITIES

    Participant at life makers association Damanhour university at Life Makers,-


    Damanhour
    January 2017 — June 2017

    Part of the acting team at the University Theater at the University Theater,
    Damanhur
    October 2017 — May 2019

    Member of Enactus Damanhur presentation committee at Enactus,


    Damanhour
    January 2018 — May 2018

    REFERENCES

    Sofian (Express manager)


    Vodafone Egypt
    01005009202

    Kareem (Area manager)


    Vodafone Egypt
    01093939408

    Mohamed Hamza (Team leader)


    Vodafone Egypt
    01016975003

    Salem Ali (Agent)


    Vodafone Egypt
    01005176780

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