Analysis Report of Test Narada 6-FM-38 Battery Broken
Analysis Report of Test Narada 6-FM-38 Battery Broken
Analysis Report of Test Narada 6-FM-38 Battery Broken
1. Issue Description
05/26/2022, Telkom reported that using SC-100 battery analyzer tools to test a batch of Narada
6-FM-38(FNA770038-01) batteries, showed that the life span was 0%. It was judged that the
batteries were faulty.Totally delivered FNA770038-01 battery 120 pcs.
2. Issue Analysis
After receiving the problem from customers, our company immediately organize an emergency
team to investigate and analyze the cause of this problem.
(Test)battery type 12V car start battery Lead-acid battery for communication
100-1700CCA
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Customer Service Center
PT. Fiberhome Technologies Indonesia
The battery is not connected to the load, the multimeter measures the
Open circuit
voltage test voltage of the positive and negative terminals, and the open circuit voltage
is required to be ≥12V
1. During the internal resistance test, the battery should not have any
connection. The standard requires the use of the discharge test method. The
2. Test steps:
±1%), immediately charge for 22h with the float voltage specified by the
22h of charge;
After every 49 cycles, a 10h rate capacity test is performed for the 50th
life span test
time;
③ Repeat ① and ② until the battery capacity is lower than 80% of the
rated capacity of the 10h rate and test again, and end the test when it is
confirmed that it is still lower than 80%. 3. Judgment standard: the battery
3. Solution
1. From the above differences, the test results of our batteries by using the SC-100 battery
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Customer Service Center
PT. Fiberhome Technologies Indonesia
analyzer are not applicable and cannot be used as batteries eligibility criteria.
2. Since the battery life and battery internal resistance tests are reliability tests, professional
testing equipment and testing methods are required, and the test process is relatively complex
and usually needs to be carried out in a professional laboratory. If the customer want to test the
battery, it is recommended to use a multimeter to measure the open-circuit voltage of the battery ,
if the voltage is ≥12V, it is normal.
The above is the cause analysis and suggested solutions for the abnormal battery tested proposed
by Fiberhome.
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