PBM - Marketing Activities and IMC

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PRODUCT & BRAND

MANAGEMENT

Marketing Activities & IMC to Build


Brand Equity

Dr. Manu Kanchan


STRATEGIC BRAND MANAGEMENT

Strategic Brand Management

1. Identifying and developing brand plans


 What brand is to represent & how to be positioned wrt competitors
2. Designing and implementing brand marketing
programs
 Brand elements, marketing activities, secondary association
3. Growing and sustaining brand equity
 Defining Brand Architecture, Brand Extensions, Managing Brand
Equity over Time

Manu Kanchan
STRATEGIC BRAND MANAGEMENT

Strategic Brand Management

2. Designing and implementing brand marketing programs


 Building Customer Based Brand Equity
a. Brand Elements,
b. Secondary Association,
c. Marketing Activities

Manu Kanchan
MARKETING ACTIVITIES TO BUILD BRAND
EQUITY

 How do marketing activities in general – and product,


pricing, and distribution strategies in particular—build
brand equity?
 Enhance brand awareness, improve the brand image, elicit
positive brand responses, and increase brand resonance

Manu Kanchan
MARKETING ACTIVITIES TO BUILD BRAND
EQUITY
Product Strategies
 At the heart of a great brand is invariably a great
product

 Perceived Quality
 Customers’ perception of the overall quality or superiority of a
product or service compared to alternatives and with respect
to its intended purpose
 Functional product performance

 Aftermarketing
 User Manuals
 Customer Service Programs 5

Manu Kanchan
MARKETING ACTIVITIES TO BUILD BRAND
EQUITY
Pricing Strategies

 Consumer Price Perceptions


 Consumers often rank brands according to price tiers in a
category
 Range of acceptable prices within price tiers – price
bands
 Price – Quality
 Perceived Value a function of Perceived Quality and Price

Manu Kanchan
MARKETING ACTIVITIES TO BUILD BRAND
EQUITY
Pricing Strategies
 Costs of making and selling products

 Relative prices of competitive products

 Value Pricing
 To sell the right product at the right price—to better meet
consumer wishes
 The right blend of product quality, product costs, and
product prices
 Everyday Low Pricing

Manu Kanchan
MARKETING ACTIVITIES TO BUILD BRAND
EQUITY
Channel Strategies
 Manner by which a product is sold or distributed –
profound effect on equity

 Channel Design
 Direct Channels
 Company-owned stores – Control over selling process & stronger
relationship with customers
 Indirect Channels
 Consumers make assumptions such as “this store only sells good-
quality, high-value merchandise, so this particular product must
also be good quality and high value.”

Manu Kanchan
MARKETING ACTIVITIES TO BUILD BRAND
EQUITY
Channel Strategies

 Customer’s Viewpoint
 Information,
 Entertainment,
 Experience

Manu Kanchan
INTEGRATING MARKETING
COMMUNICATIONS
 means by which firms attempt to inform, persuade, and
remind consumers – directly or indirectly – about the brands
they sell

 Advertising
 Sales Promotions
 Events Marketing
 Mobile Marketing

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Manu Kanchan
IMC & BRAND EQUITY
 Build effective and efficient marketing communication
programs
 Its ability to contribute to Brand Equity

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Manu Kanchan
CRITERIA FOR IMC OPTIONS

Proportion of the audience reached by each


Coverage
communication option
Contribution Creating desired response
extent to which common information conveyed by
Commonality different communication options shares meaning across
communication options
extent to which different associations and linkages are
Complementarity
emphasized across communication options
extent that a marketing communication option
Conformability
is robust and effective for different groups of consumers
Cost most effective and efficient communication program

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Manu Kanchan

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