Meron Dagne CV
Meron Dagne CV
Meron Dagne CV
merondagne@yahoo.com
+251 932 20 02 22
As a highly motivated and creative marketing expert III with strong communication and
interpersonal skills, I would like to apply for the Planning and Fundraising Officer position at your
esteemed organization. I am a graduate of Addis Ababa University with a Bachelor of Arts
Degree (BA) in Marketing Management and a Master’s degree (MA) in Management of
Business Administration (MBA) and currently working at Walta Media and Communications
Corporate S.C for the past Three years plus.
Both as a student and as a professional worker, I have been involved in different internships,
volunteer experiences and formal professional employment in the field of data analysis, research,
supervision, customer service, and marketing expertise, which has allowed me to develop strong
interpersonal skills. My involvement in various work environments has allowed me to work
closely with different kinds of professionals from different industries allowing me to develop
strong analytical and problem-solving skills, time management, creativity, and organizational
skills, Task prioritization, good general knowledge of business, and time management which I
see as being very important.
I am aware that you will receive a large number of applications for a job position at your
esteemed organization, but I'm highly confident my excellent leadership and creative thinking
skills along with my professional experience make me the best candidate for this job. I look
forward to discussing my application with you at your request as I have enclosed a copy of my
resume for your consideration. Any additional Documents will be available at your request.
References
1 Gebeyaw Tadesse- Deputy CEO at walta media and communication - +251 91 123 0741
2 kibrewossen Taye- Directorate Director at walta media and communication - +251 91 175 2393
3 Meseret Befekadu – customer service manager at walta media and communication - +251 91 350 2417
o
Meron Dagne
PERSONAL INFORMATION
Name Meron Dagne
Gender - Female
+251932200222
www.linkedin.com/in/meron-dagne-23a3101a3
E-mail address: merondagne@yahoo.com
EDUCATION SUMMARY
CGPA 3.32
Commerce CGPA-3.23
Accelerator program
Awards
Best Performer of the Year 2022/2023 (Walta Media/ Business Development Department)
Languages
Amharic (Native) English (Fluent)
Certifications
Project Management, Marketing Research, Advanced Customer Service, 8 Acceleration
Programs
EXPERIENCE
► Customer service Officer at Walta Media and Communication (Walta
TV) (since November 2020 - current)
o Build, plan and implement the overall Media and Communication Marketing Strategy.
o Creating modern marketing products like digital post cards, flyers, posters, brochures.
o Resolve concerns with products or services to help with retention and drive sales.
o Monitor and report Media and Communication Projects (TV and Radio Programs, Documentary
Films, Promotional Clips, Spots, Panel Discussions, Events, Digital, social media(Website, Facebook,
you tube, telegram) Print and other and communication businesses).
o Develop competitive media and communication advocacy partnership proposals that fit organizations’
policy, strategy, systems, and priorities of GOs, NGOs and other private sectors.
o Communicate media and communication projects and negotiate with GOs, NGOs, Embassies, CSOs
and other national and International Organizations
o Oversee different media and communication marketing channels and ensure sales communication
o Develop specific campaigns to create and maintain high levels of customer interaction
o Forecast media and communication sales performance trends and act proactively to increase market segment
o Collect customer feedback and conduct customer satisfaction surveys in collaboration with the Corporate’s
Research Department, Clarified customer issues and determining the root cause of problems to resolve
product or service complaints.
o periodically submit media and communication project progress reports to customers and high-
level, managers
o Promote media and communication services of the corporate through personalized customer proposals
o Plan and Submit Event ideas and manage accordingly, Monitor activities as per the Corporate’s
brand guideline
o Develop annual, quarterly, monthly and weekly plans and reports for media and communication
marketing projects.
o Communicate with clients regarding account services, statements, and balances.
o Establish and accurately prepared customers’ accounts to complete new purchases.
► Supervisor internship, Shoa Super market, Addis Ababa, June 2015- September 2015.
o Created successful work schedules for each team member to maintain deadlines and fully
staff shifts.
o Applied strong leadership talents and problem-solving skills to maintain team efficiency
and organize workflows.
o Monitored workflow to improve employee time management and increase productivity.
o Set overall vision and provided team leadership.
o Conducted employee evaluations to provide feedback and set expectations for future
job performance.
o Coordinated employee schedules to keep pace with business needs and meet company demands.
o Evaluated employee performance and coached and trained to improve weak areas.
o Tracked and prepared quarterly reports to present to leadership.
o Mentored newly hired employees on operating equipment and safety and developed
training manual to use for reference.
o Worked with management team to implement proper division of responsibilities.
o Organized contests and established goals to optimize productivity and improve employee morale.
o Developed training, task and process guidelines and communicated clear and concise directions
to employees.
o Offered friendly and efficient service to customers, handled challenging situations with ease.
o Used Microsoft Word and other software tools to create documents and other communications.
o Developed team communications and information for meetings.
o Collaborated with team members to achieve target results.
o Demonstrated respect, friendliness and willingness to help wherever needed.
o Improved operations through consistent hard work and dedication.
o Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
o Prepared variety of different written communications, reports and documents.
o Used critical thinking to break down problems, evaluate solutions and make decisions.
o Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
o Maintained energy and enthusiasm in fast-paced environment.
o Participated in continuous improvement by generating suggestions, engaging in problem-
solving activities to support teamwork.
o Maintained excellent attendance record, consistently arriving to work on time.
► Founder and vendor at my own clothing line for two years (2019-2020)
o Adhered to social distancing protocols and wore mask or face shield.
o Successfully maintained clean, valid driver's license and access to reliable transportation.
o Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
o Improved operations through consistent hard work and dedication.
o Developed team communications and information for meetings.
o Led projects and analyzed data to identify opportunities for improvement.
Hobbies – online learning, reading spiritual books, designing and playing with my creativity, drawing,
listening to spiritual songs, refreshing with friends.
Software: Microsoft Office (Word, Power point, Excel, Access & Publisher).
SPSS (Statistical Package for Social Sciences),
STATA (software for statistics and data), TANGIO, MELA
► Driving License
► Any additional documents will be available at request.
Poor,Fx=Fail,F=Fail,*=Thesis on
Resume: Meron Dagne
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CERTIFICATE OF COMPLETION
Meron Dagne
fo r successf ully completing Dereja Accelerator Program with
a special focus in Self Discover y .
Program Director
CERTIFICATE OF COMPLETION
Meron Dagne
for successf ul ly completing Dereja Accelerator Program with a
special focus in Building Sel f- Image .
Program Director
CERTIFICATE OF COMPLETION
Meron Dagne
for successf ul ly completing Dereja Accelerator Program with a
special focus in Communication.
Program Director
CERTIFICATE OF COMPLETION
Meron Dagne
for successf ul ly completing Dereja Accelerator Program with a
special focus in Analytical Thinking .
Program Director
CERTIFICATE OF COMPLETION
Meron Dagne
for successf ully completing Dereja Accelerator Program with a
special focus in Effective Planning .
Program Director
CERTIFICATE OF COMPLETION
Meron Dagne
for successf ully completing Dereja Accelerator Program with a
special focus in Personal Financial Management .
Program Director
CERTIFICATE OF COMPLETION
Meron Dagne
for successf ully completing Dereja Accelerator Program with a
special focus in Understanding Gender in Work Place .
Program Director
CERTIFICATE OF COMPLETION
Meron Dagne
for successf ully completing Dereja Accelerator Program with a
special focus in Effective Job Search .
Program Director