QC Annual Report 2020 2021

ANNUAL REPORT
July 2020 - June 2021
QUEZON CITY
GOVERNMENT
Navigating the Road
to Recovery
With a Special Report

on Quezon City’s
fight against COVID-19
QUEZON CITY
ANNUAL REPORT
July 2020 - June 2021
CONTENTS
I. MESSAGE OF THE MAYOR 5
II. MESSAGE OF THE VICE MAYOR 9
III. ABOUT QUEZON CITY
MISSION, VISION, CORE VALUES 11
IV. THE QUEZON CITY GOVERNMENT EXECUTIVE COMMITTEE 15
V. THE 21st CITY COUNCIL 25
VI. 14-POINT AGENDA OF THE QUEZON CITY GOVERNMENT 35
VI. A HUMAN AND SOCIAL SERVICES 38
VI. B ECONOMIC DEVELOPMENT 68
VI. C ENVIRONMENT AND CLIMATE CHANGE 84
VI. D INFRASTRUCTURE 90
VI. E INSTITUTIONAL DEVELOPMENT 102
VII. SPECIAL REPORT: QUEZON CITY’S FIGHT AGAINST COVID-19 111
VIII. FINANCIAL HIGHLIGHTS 127
IX. EXECUTIVE REPORT 135
X. LEGISLATIVE REPORT 141
XI. AWARDS AND RECOGNITION 147
XII. DIRECTORY 155
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ANNUAL REPORT
July 2020 - June 2021
MESSAGE OF THE MAYOR
I
f last year was akin to an episode of the Twilight Zone, this year I am reminded of Forest Gump’s proverbial box
of chocolates. “You never know what you’re going to get.” Indeed, just as we thought the worst was over, we were
‘conquered by the Greeks’ - Alpha, Beta, Gamma, Delta and possibly Lambda and Mu. The unexpected onslaught of
Covid-19 variants threatened to wreak havoc once again on the once unpleasant but now strangely comforting routine
we had learned to embrace - sanitizing our hands, using the pantry alternately, stepping on squares in the elevator,
speaking to colleagues at a distance if not in front of a computer screen, in-person meetings encased in acrylic, sitting
beside a wall of plastic on a bus. At least we could attend socials albeit in small groups and play sports outdoors. The
fear we still harbored was slowly ebbing away as announcements of vaccine arrivals kindled the hope that had been
tucked away into the farthest of reaches.
Intense preparations for our inoculation campaign had turned into a race for ventilators, oxygen tanks, hospital beds
and Remdesivir as the metropolis was once more placed under hard lockdown. On cue, I had tested positive for the
second time around. Isolation in one of our Hope facilities only pumped up the adrenalin and I found myself monitoring
vaccination, ayuda distribution and all the other components of our Covid-19 response, even as my entire household
was inflicted by the virus. More than 1000 average daily cases and an attack rate of nearly 40 per 100,000 would
turn other knees to jelly, but our team of front liners was relentless. I remember messaging the City Epidemiology
Surveillance Unit (CESU) chief Rolando Cruz every time he would send me an update: “Doc, should I panic?”. He always
gave me the same answer that I wonder why I even bother: “Chill lang po. Laban lang.”
Laban lang
As I write this days before my deadliest deadline, all the Covid-19 indicators suggest we are on the road to recovery
– for the time being at least. Our average daily active cases, our average daily attack rate, our positivity rate, our
reproduction number, our hospital care and utilization rate, our contact tracing ratio, even our daily number of tests
– have raised our spirits sky-high. I no longer look at CESU’s daily report with dread, but with anticipation. As we have
learned all too well, any pandemic state is volatile, but at least confidence inspired by preparedness, has replaced fear
and anxiety.
This year’s accomplishments are quite surprising, even though covid-19 was on the upswing thus eating up precious
resources and devastating our revenue streams. We are still on track towards fulfilling our international commitments
in terms of climate change mitigation, particularly in the area of clean air and healthy diets; we succeeded in fulfilling
all requirements towards CHED accreditation of the Quezon City University, thereby ensuring state-sourced funds for
our students’ tuitions; we inaugurated a system of shelters for our most vulnerable sectors like the abandoned elderly,
victims of gender-based violence and abuse, and street families; we established a comprehensive food security
program to address hunger and malnutrition; and we’ve carried out a large chunk of our campaign platform, including
full automation of our city’s frontline services, mass housing and security of tenure for our informal settler families,
education assistance through quality gadgets and internet connectivity for our schoolchildren, upgrading of our
network of health facilities, and professionalization of our workforce with health insurance thrown in for good measure.
The icing on the cake, however, was something that came as a total surprise – highest ratings from the Commission
on Audit – a first in the city’s history. Technically known as an ‘Unmodified Opinion’ or an ‘Unqualified Opinion’, this was
something I had dreamed of achieving even when I was the city’s vice mayor. To me, this is akin to what the Gerry
Roxas Award is to a graduating student – a badge of excellence. This elusive COA opinion is a testament to our city’s
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ANNUAL REPORT
Message of the Mayor July 2020 - June 2021
commitment to provide for the people’s needs using the principles of good governance, chief among these is the wise
and prudent use of the local government’s resources. Through this COA opinion, we are several steps closer to winning
back the public’s trust and confidence in government. A relationship built on trust is to me, the best relationship of all -
may this be between husband and wife, manufacturer and consumer, or between the government and the governed.
As we continue to tread on the path of reform, we hope that our example of leadership will be embraced by more and
more of our city’s leaders. Admittedly in a country where the leader is king, changing the paradigm to one in which the
leader is servant, is an uphill battle. The question remains. Is it a battle even worth fighting? Again Dr. Rolando Cruz’s
words reverberate in my ear.
Laban lang
As we continue to plough on towards our goal of honest, efficient, responsive and people-centric governance, I’d like
to leave you with the wisdom of Lt. Gen George Flynn of the US Marine Corps as quoted in the book ‘Leaders Eat Last’
by Simon Sinek.
“Leaders are expected to eat last because the true price of leadership is the willingness to place the needs of others
above your own. Great leaders truly care about those they are privileged to lead and understand that the true cost of
the leadership privilege comes at the expense of self-interest.”
Sa mga mamamayan ng Lungsod Quezon, samahan po ninyo ako tungo sa landas ng tunay at patuluyang pagbabago.
Mabuhay po tayong lahat.
“Leaders are expected to eat last because the true price

of leadership is the willingness to place the needs of
others above your own. Great leaders truly care about
those they are privileged to lead and understand that
the true cost of the leadership privilege comes at the
expense of self-interest.”
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MESSAGE OF THE VICE MAYOR
A blessed day, QCitizens!
O
ur second year in office came with the acknowledgment that our way of life has been drastically altered by the
challenges of today.
While this realization may appear daunting and depressing, our goal to serve God and one another never faltered in
crafting local measures and policies that provided needed support to the lives of our QCitizens. This pandemic has
driven us to adapt and seek innovative means to ensure that the welfare of the general public is prioritized above all
else, especially above personal interest.
The past year has pushed our city government to create strong, exceptional, and long lasting programs with the goal of
achieving first class results for our beloved Quezon City. This is not just to meet the immediate needs of our QCitizens,
but also to serve as an anchor of hope and a blueprint for a comprehensive approach to health disaster management
for years to come.
The 21st City Council has always been a proactive partner of the executive department, led by the Honorable Mayor
Joy Belmonte, in supporting and ensuring that the programs and projects of the City government will not only come to
fruition, but that it will have a lifespan beyond our current leadership, by institutionalizing it through legislative action.
There will never be a day that I will not feel blessed and honored to have the Honorable Mayor Joy Belmonte at the
helm as we continue to navigate an uncharted path to healing and recovery. She truly is a leader of strength as she
vehemently refuse to let this pandemic push us down and continues to find ground-breaking approaches to overcome
it.
To the 21st Quezon City Councilors, may we continue to work together and bring our beloved city in the pink of health
and recovery. Let our passion to serve our constituents in Quezon City and our love for our country unite us as one
body. In Romans 14:19 “Let us therefore make every effort to do what leads to peace and to mutual edification.” May we
embody this verse to guide us as we continue to lead as the local legislators of our city.
May God bless you all, QCitizens!
HON. GIAN CARLO G. SOTTO

Vice Mayor
“ Commit thy works unto the LORD, and thy thoughts shall be established”
Proverbs 16:3
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ANNUAL REPORT
III.
ABOUT QUEZON CITY
MISSION, VISION, CORE VALUES
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ANNUAL REPORT
III. About Quezon City - Mission, Vision, & Core Values July 2020 - June 2021
Envisioned by the late Vision Mission Core Values

PRESIDENT To sustain Quezon City as Quality To provide quality service, making •
•
Competence
MANUEL LUIS
Community - a progressive and peaceful, Quezon City an ideal community where Commitment
clean and orderly place, conducive and
hospitable to living, employment, and
people live, work and do business in a
hospitable, progressive, and peaceful
• Creativity
•
QUEZON as an ideal business. environment.
•
Caring
Integrity
haven for diverse, well-planned • Political Will
urban development. Quezon • Cooperation
City today is both the largest

and most populous city in the Quezon City by the Numbers:
National Capital Region.
Q
C’s population - and therefore its consumer
and employment market - is generally young,
educated, and employable. The City is the
country’s biggest market base and one of its largest
providers of human resources.
Over 3 Million residents
A vast, teeming, highly-urbanized city, Quezon 166,950 employees at
- more than 1/5 of the
City hosts top-ranked higher-learning institutions, 36 IT Parks and
internationally-renowned specialty hospitals and
regional population
Centers
medical centers, most media and entertainment
networks, the national legislature, and other key
national government agencies and offices.
The City’s economy is dominated by small- to medium-scale business establishments and entrepreneurial activities,
engaged mostly in manufacturing, the distribution of finished products, and the provision of basic services. QC also
houses one of the fastest-growing ICT (Information and Communications Technology) sectors, becoming a location
of choice for business process outsourcing firms, as well as related industries, including residential condominiums,
restaurants, malls, and more. 108 of the
Over 1/3 of Metro country’s Top 1,000
Quezon City has consistently retained its income status, in terms of assets and revenues, while recently enriching Manila’s total land Corporations
online service delivery, through the unified QC e-services delivery system. area
Alongside such technological advancement, the City nurtures the widest expanse of parks and open spaces, earning
its reputation as the metro’s green lung and model garden city. This eye toward sustainability is part of the strategy that
evolves QC as a Quality Community.
This report documents the City’s steadfast response to the continuing pandemic and other challenges, striving toward
heightened social and economic recovery and resilience. QC harnesses an agenda of good, effective governance
- data-driven, constituent-responsive, and developmentally-sound - to ensure its growth and the well-being of its
citizens, in keeping with the noble dream that created Quezon City. 6 districts, covering
142 barangays, 2.18M people
including 6 of the contributed to the
most populated national labor force
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ANNUAL REPORT
III. About Quezon City - Mission, Vision, & Core Values July 2020 - June 2021
IV.
THE QUEZON CITY
GOVERNMENT
EXECUTIVE
COMMITTEE
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ANNUAL REPORT
IV. Quezon City Government: Executive Committee July 2020 - June 2021
HON. MA. JOSEFINA G. BELMONTE

City Mayor
HON. GIAN CARLO G. SOTTO

Vice Mayor
ATTY. MARK ANTHONY C. ATTY. JOHN THOMAS S. SSUPT. GARY R. ALTO ENGELBERT C. APOSTOL
ALDAVE ALFEROS III District Fire Marshall Head
Action Officer City Secretary Bureau of Fire Protection Public Affairs and Information
District 6 Action Office Office of the Secretary to the Services Department
Sangguniang Panlungsod
MICHAEL VICTOR N. ROWENA T. MACATAO RICARDO T. BELMONTE JR. JOSEPH EMILE P. JUICO DR. ESPERANZA ANITA RAMON T. ASPRER DR. THERESITA V. FE B. BASS
ALIMURUNG Chief of Staff Secretary to the Mayor Assistant Secretary to the Mayor E. ARIAS Head ATIENZA, DEM Officer-in-Charge
City Administrator Office of the City Mayor Office of the City Mayor Office of the City Mayor Officer-In-Charge Housing, Community University President General Services Department
Office of the City Administrator Quezon City Health Department Development and Quezon City University
Resettlement Department
ATTY. LORD A. VILLANUEVA ALBERTO H. KIMPO DON FRANCIS D. JAVILLONAR ATTY. NOEL EMMANUEL C. WILLIAM R. BAWAG DR. ANA MARIA V. CABEL DR. RICHARD JOSEPH C. RENATO R. CADA
Assistant City Administrator for Assistant City Administrator Assistant City Administrator for GASCON Action Officer Head CABOTAGE Officer-in-Charge
General Affairs for Operations Fiscal Affairs Head Novaliches District Center Quezon City Veterinary Chief of Hospital Quezon City Person’s with
Office of the City Administrator Office of the City Administrator Office of the City Administrator Internal Audit Service District 5 Department Rosario Maclang Bautista Disability Affairs Office
General Hospital
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ATTY. RAFAEL VICENTE DEXTER C. CARDENAS SALVADOR G. CARIÑO JR. ATTY. ORLANDO PAOLO F. ALBERTO C. FLORES ALFREDO M. FORONDA ALBERTO M. GALARPE ATTY. DOMINIC B. GARCIA
R. CALINISAN Officer-in-Charge Head CASIMIRO Action Officer Executive Director Chairperson, Officer-in-Charge
Executive Officer Task Force for Transport City Civil Registry Department City Attorney District 4 Action Office Quezon City Anti-Drug Liqour Licensing Procurement Department
People’s Law and Traffic Management City Legal Department Advisory Council Regulatory Board
Enforcement Board
MARIZA G. CHICO ARCH. LUCILLE H. CHUA DR. JENILYN ROSE B. RICARDO B. CORPUZ ATTY. SHERRY R. ATTY. BAYANI V. HIPOL RET. COL. HADJI JAMEEL DR. LUZVIMINDA S.
Officer-in-Charge Officer-In-Charge CORPUZ Head GONZALVO Officer-in-Charge JAYMALIN KWONG
Quezon City Public Library City Architect Department Schools Division Superintendent Barangay and Community City Assessor Office of the Senior Citizen Head Officer-in-Charge
Schools Division Office Relations Department Office of the City Assessor Affairs Quezon City Muslim Novaliches District Hospital
Consultative Council
ATTY. THOMAS JOHN ENGR. ZALDY A. DELA ROSA PIERANGELO A. DOMINGUEZ ARCH. NANCY C. ESGUERRA MARICRIS S. LAURETA RET. COL. PROCOPIO G. RANULFO Z. LUDOVICA FE P. MACALE
THADDEUS F. DE CASTRO Action Officer Officer-In-Charge Head Head LIPANA Action Officer Head
Action Officer Quezon City Memorial Circle Quezon City Local Economic Parks Development and Scholarship and Youth Action Officer Task Force Disiplina Social Services and
District 3 Action Office Investment and Promotions Office Administration Department Development Program Market Development and Development Department
Administration Department
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RUBY G. MANANGU KARL MICHAEL E. MARASIGAN JULIENNE ALYSON RAE MARIAN C. ORAYANI MA. MARGARITA T. SANTOS RICHARD S. SANTUILE RONALD L. TAN ATTY. ENRILE L. TEODORO
Head Head V. MEDALLA Budget Officer Head Action Officer Officer-in-Charge Action Officer
City Accounting Department Disaster Risk Reduction and Head City Budget Department Business Permits and Task Force on Solid Waste Human Resource District 2 Action Office
Management Office Education Affairs Unit Licensing Department Collection, Cleaning and Disposal Management Department
Services Management
NENA P. ORDOÑEZ JSUPT. MARIA LOURDES P. PAUL RENE S. PADILLA ATTY. MARK DALE P. MARIA TERESA A. TIRONA EMMANUEL HUGH F. ENGR. ISAGANI R. CARLOS I. VERZONILLA
Quezon City Business PACION Officer-in-Charge PERRAL Action Officer VELASCO VERSOZA, JR. Head
Coordinating Office Jail Warden Information Technology and Officer-In-Charge Quezon City Tourism Sustainable Development Officer Officer-in-Charge Radio Communications
Quezon City Female Dormitory, Development Department Department of Building Official Department Sustainable Development Affairs City Engineering Department Service
Bureau of Jail Management and Unit
Penology
ROGELIO L. REYES ARCH. PEDRO P. RODRIGUEZ, JR. DR. JOSEPHINE B. SABANDO RET. GEN. ELMO DG EDGAR T. VILLANUEVA ANDREA VALENTINE A. JSUPT. MIRASOL V. VITOR MONA CELINE MARIE V. YAP
Head Hospital Director SAN DIEGO City Treasurer VILLAROMAN Jail Warden Officer-in-Charge
Public Employment Service Head Quezon City General Hospital Head City Treasurer’s Office Head Quezon City Male Quezon City Small Business and
Office City Planning and Department of Public Order Environmental Protection and Dormitory, Bureau of Jail Cooperatives Development and
Development Office and Safety Waste Management Department Management and Penology Promotions Office
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PBGEN. ANTONIO C. YARRA

District Director
Quezon City Police District
NATIONAL GOVERNMENT AGENCIES
RAUL B. ANGELES HON. VIMAR M. BARCELLANO HON. JUVENAL N. BELLA EMMANUEL D. BORROMEO
Head City Prosecutor Executive Judge City Director
National Bureau of Investigation Metropolitan Trial Court Department of the Interior
Quezon City Quezon City and Local Government
Quezon City
HON. CECILYN BURGOS- CHRISTIAN O. FRIVALDO

VILLAVERT Regional Director Philippine
Executive Judge Drug Enforcement Agency
Quezon City
Regional Trial Court
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ANNUAL REPORT
V.
THE 21st CITY COUNCIL
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ANNUAL REPORT
V. Quezon City Government: The 21st City Council July 2020 - June 2021
DISTRICT 1 DISTRICT 2
HON. ALEX BERNARD R. HERRERA HON. LENA MARIE P. JUICO HON. DOROTHY A. DELARMENTE, M.D. HON. WINSTON T. CASTELO HON. VOLTAIRE GODOFREDO L. HON. EDEN DELILAH A. MEDINA
Chairperson President Pro-Tempore, Chairperson Chairperson LIBAN III Chairperson
Committee on Patrimonial Chairperson, Committee on Parks and Committee on Subdivisions, 1st Assistant Majority Floor Leader, Committee on Tourism, Cultural
and Proprietary Property Committee on Women, Family Environment Housing and Real Estate Chairperson, Affairs and Heritage
Relations, and Gender Equality Committee on Civil Service,
Appointments and Reorganization
HON. TANY JOE L. CALALAY HON. NICOLE ELLA V. CRISOLOGO HON. VICTOR V. FERRER JR. HON. RAMON P. MEDALLA HON. FERNANDO MIGUEL F. HON. ESTRELLA A. VALMOCINA
Chairperson Chairperson Chairperson Chairperson BELMONTE Chairperson
Committee on Labor, Employment Committee on People with Committee on Ways and Committee on Transportation Chairperson Committee on Micro, Small
and Overseas Filipino Workers Special Challenges Means Committee on Trade, Commerce and Medium Business and
and Industry Entrepreneurship Development
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HON. FRANZ S. PUMAREN HON. KATE ABIGAEL G. COSETENG HON. MATIAS JOHN T. DEFENSOR HON. MARIA IMELDA A. RILLO HON. MA. AURORA C. SUNTAY HON. IRENE R. BELMONTE
Majority Floor Leader 1st Assistant Minority Floor Leader Chairperson Chairperson Chairperson 2nd Assistant Majority Floor Leader
Committee on Laws, Rules Chairperson, Committee on Justice and Committee on Games and Committee on Social Services Chairperson,
and Internal Government Committee on Ethics and Privileges Human Rights Amusements Committee on Education, Science and
Technology
HON. WENCEROM HON. JORGE L. BANAL HON. ORYZA HON. RESTITUTO B. MALAÑGEN HON. IVY XENIA L. LAGMAN HON. HERO CLARENCE M. BAUTISTA
BENEDICT C. LAGUMBAY Chairperson SHELLEY V. DE LEON Chairperson Chairperson Chairperson
Chairperson Committee on Public Affairs, 2nd Assistant Minority Floor Committee on Energy, Water Committee on City Planning, Building Committee on Climate Change
Committee on Markets Mass Media Information and Leader and Other Natural Resources and Zoning Adaptation and Disaster Risk
and Slaughterhouses People’s Participation Chairperson, Reduction
Committee on Public Order
and Security
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HON. JOSE A. VISAYA HON. KARL EDGAR C. CASTELO HON. PATRICK MICHAEL D. VARGAS HON. MA. VICTORIA CO-PILAR HON. MELENCIO T. CASTELO, JR. HON. ROGELIO P. JUAN
Chairperson Chairperson Chairperson 3rd Assistant Majority Floor Leader Chairperson Chairperson
Committee on Cooperatives Committee on Communications Committee on Public Chairperson, Committee on General Services Committee on Senior Citizens Affairs
Works and Infrastructure Committee on Urban Poor
and Human Settlement
HON. SHAIRA L. LIBAN HON. RAMON VICENTE V. MEDALLA HON. ALLAN BUTCH T. FRANCISCO HON. DIORELLA MARIA G. SOTTO HON. DONATO C. MATIAS HON. ERIC Z. MEDINA
Chairperson Chairperson Chairperson Chairperson Chairperson Minority Floor Leader
Committee on Children’s Affairs Committee on Information and Committee on Anti-Illegal Drugs Committee on Health and Sanitation Committee on Appropriations Chairperson,
Communications Technology or Blue Ribbon Committee
Cyber Technology
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President, Liga ng mga Barangay
HON. ALFREDO S. ROXAS

Chairperson
Committee on Barangay Affairs
President, Pederasyon ng Sanguniang Kabataan
HON. NOE LORENZO B. DELA FUENTE III

Chairperson
Committee on Youth and Sports
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ANNUAL REPORT
VI.
14-POINT AGENDA OF
THE QUEZON CITY
GOVERNMENT
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VI. 14-POINT AGENDA OF THE QUEZON CITY GOVERNMENT July 2020 - June 2021
4. Ensure high quality education.

VI. THE 14-POINT AGENDA OF THE 5. Empower citizens of every gender and social class.
QUEZON CITY GOVERNMENT 6. Build a safer and more resilient city.
Economic Development
7. Make Quezon City the preferred destination for businesses.

8. Create new jobs across more businesses.
9. Develop growth hubs.
Environment and Climate Change
10. Build a livable, green and sustainable city.
Infrastructure
11. Build essential infrastructure.
Institutional Development
12. Be a model of good governance.

13. Professionalize and strengthen the Quezon City workforce.
14. Listen to our citizens and understand what they need.
This report examines Quezon City’s progress in implementing the 14-point agenda during the past year.
Mayor Joy Belmonte delivering for the State of the City Address 2020
Amid these ongoing trying times, Quezon City continues to be guided by its 14-point agenda. With projects no longer
geared toward politics and palliatives, and policy no longer steered toward quick fixes and sound bites, QC goes
onward, navigating the path to recovery and following its roadmap for effective governance.
The agenda is aligned with the Department of the Interior and Local Government’s Comprehensive Development Plan
for Local Governments, which identifies five sectors of endeavor. Mayor Joy Belmonte broke this down further into
fourteen concrete goals, which the City faithfully pursues.
Human and Social Services
1. Deliver responsive, efficient, and cost-effective social services.

2. Build more homes.
3. Provide better healthcare.
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VI. A HUMAN AND SOCIAL SERVICES July 2020 - June 2021
Social Services
VI. A HUMAN AND SOCIAL SERVICES
Sheltering the Elderly: Bahay Aruga
In response to the need for a temporary shelter for the

abandoned, neglected, and abused senior citizens of
Quezon City, Bahay Aruga was established in Barangay
Kamuning in November 2020 as the first city-owned
and managed facility for the elderly. The home can
accommodate up to 20 senior citizens at a time.
In June 2021, Mayor Joy Belmonte mandated full

COVID-19 vaccination for all Bahay Aruga clients and
staff. A total of 31 senior citizens (11 in 2020 and 20 from
January to July 2021) were provided shelter in Bahay
Aruga.
Group Activity for the Elderly
Keeping Track: QC Registered Senior Citizens
As of June 2021, a total of 307,066 Senior Citizens were registered in the Office of Senior Citizens Affairs Office of Quezon
City. Reconciliation is still being made for those who may have relocated or passed away.
Number of Registered Senior Citizens in Quezon City

As of 2018 2019 2020 January – June 2021 Total
222,502 23,037 33,593 27,934 307,066
Source: Office of the Senior Citizens Affairs
Mayor Joy Belmonte presenting the scale model of the Community Development Plan for in-City Housing Program to Sitio San Roque
residents Offering a Safe Haven: QC Bahay Kanlungan
Amid global events, the City government’s Social 2020 showed an alarming increase in domestic incidents, prompting the City government to target gender-based
Services cluster was responsive even to quieter violence as one of its major priorities, admitting survivors during the pandemic. Quezon City’s Bahay Kanlungan
challenges, facilitating and elevating protection, support, remained a safe haven for women, children, and LGBTs (Lesbian, Gay, Bisexual, Transgender), accommodating up to 54
and - notably, this year - education for QCitizens. clients at a time.
Individual Activity for the Elderly in Bahay Aruga
Dormitory for clients of Bahay Kanlungan Dining Area
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Survivors were offered shelter, cordial assistance, and holistic services, such as free meals, hygiene kits, therapy, and through Telemedicine and Telecoaching. Telecoaching
counseling. The local government unit allowed trusted family members and friends to be involved in case conferences, was launched in July 2020 to provide rehabilitation
ensuring the safe release of its clients. services using digital platforms within the confines of
the clients’ homes. The service continuity plan of the
center was initiated in adherence to the protocols and
Number of Rescued Victims, by Category guidelines set by the Inter-Agency Task Force (IATF),
World Health Organization (WHO), and associated
2018 2019 2020
professional organizations.
Category of Q Q Q
QC QC QC
Victim C SS C C From January to June 2021, a total of 369 clients were
SSDD Protection Total Protection Total SSDD Protection Total
P DD P P served in the center. 235 of these children received
Center Center Center
D D D assessments from the Telemedicine service while 134
children were accommodated in the Telecoaching
Human
220 - 2 222 276 - 79 355 72 - 27 99 program. The majority of child participants were from
Trafficking
Barangay Batasan Hills, Barangay Bagong Silangan,
Violence Barangay Commonwealth, Barangay Payatas, and
Against Barangay Holy Spirit.
Women
268 254 547 1,069 307 255 494 1,056 1,089 121 248 1,458
and Their Kabahagi Center also launched E-skwela, an educational
Children campaign providing information on disability awareness,
(VAWC) Kabahagi Center in Barangay Batasan Hills
person with disability (PWD) rights, safety, and PWD
inclusive programs, as well as home-based strategies
Maltreated
12 - 3 15 10 - 3 13 6 - 6 12 for parents and communities to support children with disabilities. The program provided 321,473 learners full access to
Kasambahay
video and printed Information, Education, and Communication (IEC) materials.
Total 500 254 552 1,306 593 255 576 1,424 1,167 121 281 1,569
Source: Social Services Development Department, Quezon City Protection Center, Quezon City Police District Number of Persons with Disability Registered During the Period by Type
Types of Disability 2020 January – June 2021
While there was an increase in the number of reported incidences of domestic violence during the lockdown period in
Hearing Disability 812 366
2020, other types of abuse have gone unreported.
Learning Disability 1,563 520
Providing Healing and Recovery: Quezon City Drug Treatment and Intellectual Disability 27 71
Rehabilitation Center (TAHANAN) Mental Disability 368 265
The City government continued to improve its services in response to Orthopedic Disability 3,997 2,094
the issue of illegal drug abuse through the Quezon City Drug Treatment Physical Disability 97 1,130
and Rehabilitation Center (QCDTRC-TAHANAN), providing dynamic
and responsive client-centered programs geared towards healing and Psychosocial Disability 3,072 1,398
shaping maladaptive behaviors of drug dependents so that they can Speech Impairment 434 192
eventually be responsible and productive members of the community.
TAHANAN has a 300-bed capacity and from July 2020 to July 2021, a Visual Disability 911 405
total of 52 clients have completed the facility’s rehabilitation program. Total 11,281 6,441
Source: Persons with Disability Affairs Office

Keeping Channels Open: Kabahagi Center for Children with Disabilities
The Kabahagi Center for Children with Disabilities electronically

innovated its services in 2020 to provide children with special needs
continued access to therapy, consultation, and other interventions Orientation of Tahanan residents
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The Persons With Disability (PWD) ID is renewable every 3 years. Registered PWDs are encoded in the Philippine
Number of CICL Served, by Age and Sex
Registry of PWD (PRPWD).
2018 2019 2020
Age
Male Female Total Male Female Total Male Female Total
15 yrs old and below

(community-based via the
101 15 116 104 16 120 18 3 21
Barangay Councils for the
Protection of Children)
15 to 18 yrs old (Molave Youth

1642 162 1804 1539 162 1701 899 110 1009
Home and community-based)
Total 1743 177 1920 1643 178 1821 917 113 1030
Source: Social Services Development Department
In 2020, the Quezon City government catered to 1,030 CICL, ages 18 and below. This was 43.4% lower than the previous
years, a continuing downtrend attributable to the effects of the pandemic, since, under quarantine, children aged 17
PWD ID Claimant and below are restricted from public gatherings and outdoor activities.
Ensuring Protection: New Molave Youth Home Helping the Homeless: Processing Center
Molave Youth Home is a residential and rehabilitation center for Children in Conflict with the Law (CICL) with pending Recognizing the need to establish a holding center for homeless street dwellers and people affected by the lockdown
cases before the Quezon City Family Courts. It provides temporary and secure custody of children by an interdisciplinary due to COVID-19 pandemic, including locally stranded individuals (LSI), the City government was one of the only
team of social workers, psychologists, doctors, nurses, teachers and house parents. To ensure the welfare and LGUs that immediately set up a temporary holding center or Processing Center in March 2020. This is now permanently
protection of the children with complete facilities and bigger dormitory space, the Molave Youth Home transferred to located in Barangay NS Amoranto and a total of 1,465 individuals were served (473 in 2020 and 992 from January to
Barangay Payatas from Barangay NS Amoranto on May 18, 2021. The new facility, with one all-girls dormitory and 16 June 2021).
all-boys dormitories, can accommodate up to 340 CICL per day. As of September 15, 2021, there are 238 clients in the
care of the Molave Youth Home.
Aiding the Displaced: Reception and Action Center
(RAC)
Reception and Action Center (RAC) is the City

government’s 24-hour residential facility for displaced
individuals needing temporary shelter, accommodating
up to 60 individuals per day. Despite the limitations of
the pandemic, the center was able to serve a total of
163 individuals (124 in 2020 and 39 from January – June
2021).
Social worker conducting center-based case management
New Molave Youth Home in Barangay Payatas Social workers in MYH conducting case management
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Nourishing the Hungry: GrowQC Community Feeding

Number of Clients Served per Welfare Facility
Facility 2019 2020 January – June 2021 In response to the need for food during the height of the 2021 Modified Enhanced Community Quarantine (MECQ), a
12-day community-driven feeding program was initiated in May 2021 with the help of 319 day care workers and 4,114
Bahay Aruga - 11 20 volunteers. The GrowQC Community Feeding reached 355,737 affected families or about 1,067,019 individuals. The
Task Force on Food Security, spearheaded by the Social Services Development Department, organized the program
Bahay Kanlungan 255 121 64
together with the parent-volunteers to ensure proper nutrition of children, encouraging families to grow vegetables
Drug Treatment and Rehab Center (TAHANAN) 439 132 55 using alternative urban farming methods such as pocket and vertical vegetable gardens. 21,875 kilograms of assorted
vegetables were sourced from the city’s urban farms for the program.
Kabahagi Center for Children with Disabilities 887 643 369
Molave Youth Home 1,519 914 123
Processing Center - 473 992
Reception and Action Center 428 124 39
Total 3,722 2,418 2,494
Source: Social Services Development Department, Quezon City Protection Center, Quezon City Drug Treatment and
Rehab Center
Number of Clients Served by Sector

Daycare Parent volunteers
Community Feeding
2018 2019 2020
Sector
Male Female Total Male Female Total Male Female Total Welcoming New Lives: Quezon City Birth Registration Online (QC
BRO)
Solo Parents 250 5,419 5,669 373 7,447 7,820 593 7,992 8,585
Persons with To address the issue of unregistered births, the City government
1,589 1,879 3,468 1,798 1,971 3,769 417 327 744 implemented Quezon City Birth Registration Online (QC BRO), a
Disability (PWD)
web-based application empowering hospitals, Lying-in Clinics, and
Senior Citizens 1,077 5,995 7,072 1,041 4,982 6,023 303 2,722 3,025 individual citizens to register births online.
Children/Youth in
Need of Special 771 1,359 1,150 1,144 QC BRO, the first in the country, offers time-saving efficiencies
588 639 511 604 540 including 24/7 real-time acceptance and application processing. The
Protection
(C/YNSP) City government’s innovate solution aims to break prior barriers to
birth registration, including interpersonal and societal conflict, along
Children in Conflict with the perception that home births were penalized, since birth
1,743 177 1,920 1,643 178 1,821 917 113 1,030 registration typically takes place through hospitals.
with the Law (CICL)
Quezon City Birth Registration Online (QC BRO)

Total 5,404 13,072 18,476 5,494 15,089 20,583 2,834 11,694 14,528

Number of Processed Civil Registration Documents by Type (Birth, Marriage, and Death)
Document Type 2019 2020 January – June 2021
There was an increase in the Solo Parents served in 2020 as the City government provided an online platform for Solo
Parent registration, making the application for Solo Parent ID possible even with COVID-19 restrictions. Birth 67,092 52,366 23,848
Marriage 15,465 10,264 5,625

The City government continued to respond to the needs of different vulnerable sectors by providing appropriate
intervention and case management including counseling, financial/capital assistance, livelihood training, and life skills Death 24,306 26,072 16,832
development.
Source : City Civil Registry Department
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QUEZON CITY
ANNUAL REPORT
The significant decrease in Birth and Marriage Honoring Women: QC Women’s Month Celebration
registration may be attributed to the implementation
of health and quarantine restrictions due to COVID-19, The QC Women’s Month Celebration continued its
with some individuals or concerned facilities unable to annual festivities with the theme ‘Babae, Tayo ang
transact and register their documents with the Local Civil Pagbabago’, highlighting the critical role of women in
Registry Office. The significant increase in the number the adoption of the new normal and change in various
of registered deaths in 2020 (est. at 33,500 for full year fields. In partnership with the QC Schools Division Office,
2021) can also be attributed to the pandemic. the Office of the City Mayor (OCM) conducted the QC
TekiNanays digital literacy orientation, equipping 91
Providing for the Peaceful Disposition of the Fallen: mothers with basic computer skills.
Baesa Crematorium
The Joy of Urban Farming program ran another free
With cremation being the recommended and proper orientation for mothers, teaching them how to create
approach in handling the remains of persons who organic fertilizer, compost, and pesticide, as well as
passed due to communicable diseases, the City Baesa Crematorium supplying free starter kits for backyard gardens. Other
Mayor Joy Belmonte delivering her State of the Women’s Address
government converted the Baesa Cemetery into a activities included QC Hala-Moms, the ‘Strike a Pose’
public crematorium which became fully operational in March 2020. contest, a TikTok dance challenge, essay-writing, poster-
making, and the inspiring ‘Women Icons’ photo exhibit.
The crematorium addressed the increasing demand for free cremation services, with two machines that manage up to
eight cases a day over 26 days of operation every month. During the surge of COVID-19 cases from March to August in
2021, the facility handled up to 10 to 11 cases per day. Keeping the Children’s Welfare in Mind: Children’s
Month Celebration
Number of Cremations To celebrate Children’s Month, in November 2020,

the Quezon City Council for the Protection of Children
March – December 2020 January – September 15, 2021 Total (QCCPC) held the 8th Children’s Summit through
1,696 1,652 3,348 a series of webinars. An estimated 37,000 online
viewers accessed three-part online seminars entitled
Source : City Civil Registry Department ‘Quarantalks QC: Para sa Bata’. To better understand how
children in the city are coping during the pandemic, an
online survey entitled ‘Bata, Kamusta Ka?’ was facilitated
Offering Second Chances: No Woman Left Behind
by the Quezon City Council for the Protection of Children.
The ‘No Woman Left Behind’ program was launched
As part of the City government’s Four Gifts for Children Members of the QCCPC attending the State of the City’s Children
by the QC Gender and Development (GAD) Council,
commitment, the virtual State of the Children Report Report
in celebration of Women’s Month in March 2020. The
was held on November 27, 2020, with an estimated
gender-responsive City program seeks to help Women
44,000 viewers.
Deprived of Liberty (WDL) at the QC Female Dormitory
regain their self-worth, empowering them toward better
lives with education, wellness and healthcare, livelihood
Staying on Course: Drug Abuse Prevention and Control Month Celebration
training, and psychosocial counseling.
The kick-off celebration of Drug Abuse Prevention and Control Month was held on November 11, 2020, at the Carlos P.
With the support of the Polytechnic University of the
Albert Hall. Quezon City Anti-Drug Abuse Advisory Council (QCADAAC) members attended physically, while barangay
Philippines and QC Division of City Schools, WDLs were
officials and Barangay Anti-Drug Abuse Advisory Council (BADAC) members were present virtually.
assessed in terms of their educational attainment, with Group Wellness activity for WDLs in the QC Female Dorm
free education offered for those with unfinished levels
QCADAAC provided Drug Testing to 1,242 individuals from the Oplan Kalinga Program, QC Female Dormitory, Plea
of schooling.
Bargaining, Barangay Staff, and other individuals undergoing intervention, including Persons Who Use Drugs (PWUDs)
from July 2020 to June 2021. A total of 8,056 individuals have undergone Drug Dependency Evaluation from July 2020
The Bureau of Jail Management and Penology conducted free monthly laboratory tests for 187 WDLs, to screen
to June 2021.
their health condition and prepare medical assistance. A special vaccination rollout, through QCProtektodo, was also
conducted in July 2021, vaccinating 600 WDLs and QC Female Dormitory officers against COVID-19.
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Expanding Assistance: Quezon City Bangsamoro Affairs Service

Number of Beneficiaries Provided with Financial Assistance and
On August 11, 2020, Mayor Joy Belmonte signed Executive Order No. 36, Series of 2020, creating the Quezon City
Approved Budget by Category
Bangsamoro Muslim Affairs Service. This upgraded the status of the Quezon City Muslim Consultative Council, enabling 2019 2020
more responsive assistance and service on the frontline for the Bangsamoro community. Category of
Assistance No. of Approved Budget Approved Budget
No. of beneficiaries
Beneficiaries (in Php) (in Php)
Profile of Bangsamoro People in Quezon City 2019 Survey Burial 234 300,000 1,559 62,500,000
Victims of Disaster 23,891 4,481,916 20,387 7,472,124

List of Homeowners Association/ Estimated Number of Estimated Number of
District
Communities/ Tribe Families Residents
Medical Assistance 2,391 3,950,000 2,461 25,000,000
I 3 329 1,645 Children with Disability 500 3,500,000 484 1,016,000

II 7 1,550 7,750 Indigent Children 550 1,650,000 550 1,650,000
III 1 83 415 QC Centenarian 25 2,850,000 44 5,016,000
IV 4 377 1,885 Social Pension for Indigent
16,087 109,000,000 18,018 108,108,000
Senior Citizens
V 11 1,226 6,130
Death Benefits for Senior
VI 9 2,905 14,525 151 755,000 1,557 7,785,000
Citizens
Total 35 6,695 33,475 Total 43,829 126,486,916 45,060 218,547,124
Source: Quezon City Muslim Consultative Council Source: Social Services Development Department, Office of the Senior Citizens Affairs
Extending Financial Assistance: Increased Budgets

Housing and Shelter
In keeping with Mayor Joy Belmonte’s 14-point agenda
– particularly the efficient delivery of social services – the
approved budget for financial assistance provided to Addressing Needs: Socialized Housing Program
disadvantaged groups almost doubled in 2020, to Php218.55
Million from Php126.47 Million in 2019, reflecting an increase Despite the challenges brought by the pandemic, the Quezon City
of 1,231 beneficiaries (or 2.81%) to 45,060 in 2020 from 43,829 government, through the Housing, Community Development, and
in 2019. Resettlement Department (HCDRD), remains committed to the City’s
Socialized Housing Program, addressing the housing needs of the
Provision of burial assistance grew by more than sixfold, City’s Informal Settler Families (ISFs), homeless, and underprivileged.
to 1,559 in 2020, as a consequence of COVID-19. Aid was Beneficiary of Direct Sale Program
extended to allow immediate cremation, in compliance with As of 2019, the number of informal settler families in Quezon City
health protocols. increased to 213,978. A large section of the city population in need of
Extension of Medical Assistance
adequate shelter consists of informal settler families occupying idle,
There was an increase in the amount of financial assistance for the following programs: public and private lands.
• ictims of disaster (fire victims): from Php1,000 to Php5,000 for renters; from Php2,000 to Php10,000 for
V Public lands consist of parcels owned by different government
owners agencies, designated open spaces, road right-of-ways, aqueducts,
• Medical assistance: from Php3,000 to Php5,000 danger areas like dumpsites and easements of transmission lines, as
• Burial assistance: from Php10,000 to Php25,000 funeral package

well as rivers and creeks. Relocation is the only intervention option
for those in danger zones and sites for government infrastructure
projects. The Shelter Plan target of the city government is to ensure
There were also additional accredited funeral parlor partners in 2020, while the amount of financial assistance for the security of tenure and to eliminate any threat of displacement of Officers of Pitogo HOA from Barangay Payatas
children with disabilities augmented the educational support for distance learning of SPED students. at least 10,000 ISFs by 2022. receiving Transfer Certificates of Titles
48 49
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ANNUAL REPORT
The Community Mortgage Program is a financing program of Social Housing Finance Corporation (SHFC) which assists
Number of Families Benefited with Housing Projects
legally organized associations of underprivileged and homeless citizens to purchase and develop a tract of land under
July 2020 – June 2021
the concept of community ownership. Take Out Project is considered when the full/partial payment was released by
Type of Program No. of Beneficiaries Remarks Social Housing Finance Corporation (SHFC) to lot owner/s.
Community Mortgage Program

Fulfilling Dreams: Direct Purchase Program
Security of tenure provided. Beneficiaries
already occupying their assigned lots and The City government, through its Direct Purchase
Take-out project 16 beneficiaries who started paying their program, helped realize the dreams of 2,593 informal
amortization to Social Housing Finance settler families situated in Barangays Payatas and
Corporation (SHFC)
Bagong Silangan by purchasing properties from
Kanejin Corporation, Tofemi Realty Corporation,
Transfer Certificate of Title (TCT) Issued
Titles of the property under the name of the Castillo Property, Mendoza Property, and Wright Park
in the name of Homeowners’ Association 383
Homeowners Association Residences Development Corporation. The City also
(HOA)
purchased the 46 housing units of Tradition Homes for
22 Community Mortgage Program (CMP) the development of QC Transition Housing in Barangay
Ongoing 1,456 projects whose applications are being Bagong Silangan.
processed
Direct Sale Program The following properties located in Barangays Payatas, Direct Purchase Program Beneficiary
Baesa, Pasong Tamo, San Agustin, Nagkaisang Nayon,
Transfer Certificate of Title (TCT) Issued 133 Awarded to beneficiaries Bagbag, and Balingasa are included in future plans until
the end of 2022 for the City government’s Socialized Housing Program: LandBank/Ramawil properties, Prosperity
Contract To Sell (CTS) Issued 21 Issued to beneficiaries
properties, PNB properties, Univille property, Mapa property, Cambridge, and Tradition Homes.
Executed by and between the City &
Deed of Absolute Sale Issued 332
beneficiaries
Improving Efficiencies: Collection Intensification Program
Contract Agreement Issued 144 For Socialized Housing Projects
Direct Purchase Program The Housing and Community Development Resettlement Department, through its Accounts Management and
Monitoring Section, targets an increase in Collection Efficiency Rating (CER) of the projects under the Community
Land acquired & titled in the name of Quezon Mortgage Program. It is also tasked to monitor the payments of the City’s beneficiaries of Quezon City Socialized
Kanejin Property 1,200
City Housing Projects.
Land acquired & titled in the name of Quezon
Nereo Mendoza Property 182 The total amount collected under the Direct Sale and other Quezon City Socialized Housing Projects amounted to
City
Php25.17 Million.
Wright Park Residences Development Land acquired & titled in the name of Quezon
207
Corporation City
72 Land acquired & titled in the name of Quezon Ensuring Utilities: Water Connection and Electrification Program
Mariano M. Castillo Property
City
Providing assistance to qualified program beneficiaries, the QC government saw to it that 14,299 homes were lit, while
Tofemi Realty Corporation 750 For title transfer in the name of Quezon City 3,040 were connected to the water supply, from July 2020 to June 2021.
Relocation & Resettlement Program
Relocated from danger areas to various

In-City 252
Quezon City socialized housing projects
Relocated from danger areas to

Off-City 318 NHA resettlement sites in Norzagaray, Pandi
and San Jose del Monte in Bulacan
Source: Housing, Community Development and Resettlement Department (HCDRD)
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ANNUAL REPORT
Health The EO mandates all offices, departments, institutions,

and task forces of the Quezon City government to
ensure that all food and food supplies procured by the
Providing Free Medicine: Pharmacy Project City government for its various offices, projects and
programs comply with the QC Nutrition Standards. It
The Quezon City government continued to improve its provision of quality health services by launching the first also creates a healthy food system wherein healthy food
central pharmacy in the Tatalon Health Center in September 2021. Through the central pharmacy, indigent citizens and ingredients may also be sourced from the city’s
can regularly avail of free maintenance medicines and vitamins. Medicine dispensing units of the Quezon City Health urban farms, and applies to all entities involved in the
Centers are replenished through a computerized utilization-based report to facilitate accurate purchasing, prevent procurement process or supplying of food for the local
overstocking and reduce the risk of wastage of supplies. Central pharmacies in each district are to be located at the government, including food suppliers.
Launching of the Healthy Food Procurement Policy
following Health Centers:
Giving Value: Increasing the Compensation of QC

Health Workers
Quezon City raised the compensation of its Healthcare

Workers (HCWs) in 2020 recognizing their critical role in
the fight against COVID-19. This also enabled the City
government to attract and retain qualified personnel.
256 Community HCWs were hired to further strengthen

its workforce amid the pandemic. Under the City’s
contractual scheme, the Community HCWs received
a monthly payment of at least Php13,000 per month,
QCGH providing healthcare service
following the legal minimum pay prescribed by the
Department of Labor and Employment (DOLE). This far
surpassed their previous monthly allowance of Php3,500 to Php7,000, despite working 40 hours or more a week.
Inauguration of the Central Pharmacy at Tatalon Health Center
Central Pharmacy Locations by District Contractual Healthcare Workers’ Wages in Php

District Pharmacy Profession 2019 2020
I Masambong Health Center Dentist, Nurse 20,000 32,053
II National Government Center (NGC) Health Center Medical Technologist Reporting in the City’s Molecular
20,000 32,053
III Project 4 Health Center Laboratory
Tatalon Health Center Medical Technologist/Food Drug Regulation Officer/

20,000 22,316
IV Population Program Officer
Kamuning Health Center
Midwife, Driver 13,000 17,505
V Kaligayahan Health Center
Laboratory Aide/Peer Educator/Encoder/Office Aide VARIES 13,000
VI Sauyo Health Center
Community Health Worker 3,500-7,000 13,000
Source: Quezon City Health Department
Leading by Example: First LGU to Implement Health Food Procurement Policy

Bolstering Our Healthcare Complement: Additional QC Healthcare Workers
Fueled by its advocacy to promote the health, nutrition, and safety of its residents, employees and beneficiaries, Quezon
City was the first local government unit in the country to establish a healthy food procurement policy. Mayor Joy In response to COVID-19, the City government increased the number of Healthcare Workers across all its 86 health
Belmonte issued Executive Order (EO) No. 16 S-2021, the “Quezon City Healthy Food Procurement Policy,” to positively facilities: 3 Hospitals, 58 Regular Health Centers, 8 Super Health Centers, 9 Lying-in Clinics, 4 Sundown Clinics and 4
affect the overall health and nutrition among its constituents. Social Hygiene facilities.
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ANNUAL REPORT
The total number of patients across all health facilities decreased significantly in 2020 as more patients avoided the
Consolidated Healthcare Professionals and Non-Medical Staff
hospital; however, COVID-19 patients as a subset rose. Other reasons for the decrease include:
2018 2019 2020
Category
Permanent Contractual Permanent Contractual Permanent Contractual
• ccommodation of potential and confirmed COVID-19 positive patients that required compliance to physical
A
distancing protocols.
Medical Doctors 97 60 120 156 116 221 • Compliance with the required number of beds set within the standard distance per COVID-19 protocols.
Nurses 92 68 128 147 125 170 • Marked decrease in the number of consultations and admission of non-COVID-19 cases.
Midwives 159 2 189 35 188 36 • Infrastructure-related reasons in compliance with COVID-19 health protocols
Dentists 57 1 63 1 69 5
Community Health Workers allowance scheme only 253 256 Number of Hospital Beds by type
As of June 2021
Non-medical Staff 99 111 392 517 440 619
Rosario Maclang
Source: Quezon City Health Department, Rosario Maclang Bautista General Hospital, Quezon City General Hospital and Quezon City Novaliches
Type Bautista General Total
Novaliches District Hospital General Hospital District Hospital
Hospital
ICU Beds 71 10 0 81
Expanding Capabilities: Additional Medical Services in City Hospitals Normal Beds 122 37 107 266
The City government added more medical services and equipment at its various healthcare facilities including six Labor Beds 6 3 3 12
dialysis machines for COVID-19 patients at the Quezon City General Hospital; Computed Tomography (CT) Scan, Others
Respiratory and Heart Station with treadmill machine stations at the Rosario Maclang Bautista General Hospital (Delivery Room, Operating
(RMBGH), and Telemedicine in Novaliches District Hospital, among others. Room, Recovery Room, PUI 318 184 - 502
Ward, PUI ICU, PUI/COVID
Pediatric Beds)
Total 517 234 110 861
Source: Quezon City General Hospital, Novaliches District Hospital & Rosario Maclang Bautista General Hospital
Number of Public and Private Health Facilities and Corresponding

Bed Capacities in Quezon City
As of December 31, 2020
Heart Station at RMBGH Dialysis machines in QCGH
Facility Public Private
Facilities Beds Facilities Beds

Number of Patients Served in Health Facilities
Clinics 94 183 995 1,070
Rosario Maclang
Quezon City Health Quezon City General Novaliches District
Patients Served Bautista General Diagnostic Centers 44 44 108 127
Department Hospital Hospital
In Facilities Hospital
Hospitals 15 5,827 40 3,095
2019 2020 2019 2020 2019 2020 2019 2020
Inpatient - - 16,518 7,469 5,120 3,742 567 2,275
Outpatient 1,143,890 966,348 126,305 14,565 61,186 10,847 42,490 21,457
Emergency Room - - 127,707 59,082 34,606 25,698 5,561 14,598
Total 1,143,890 966,348 270,530 81,116 100,912 47,844 48,618 41,670
Source: Quezon City General Hospital, Rosario Maclang Bautista General Hospital and Novaliches District Hospital
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ANNUAL REPORT
Protecting QCitizens OPV 1 (Oral Polio) 80,137 149% 47,030 86%
OPV 2 (Oral Polio) 77,188 144% 43,215 79%

Ensuring Inoculations: Routine Immunization During COVID-19 OPV 3 (Oral Polio) 75,574 141% 41,192 76%
To safeguard the health and well-being of children, the City government continued to implement the routine vaccination IPV (Inactivated Polio Vaccine) 56,478 105% 37,705 69%
program despite the challenges of the pandemic. Health protocols that did not permit children to leave their homes, MEASLES (9 Months Old) 70,557 131% 39,850 73%
and parents choosing not to bring them to QC health centers due to the fear of the virus, resulted in significantly lower
numbers of fully immunized children. MEASLES (12 Months Old) 66,345 123% 33,001 60%
FIC (Fully Immunized Children) 64,219 119% 28,040 52%

To protect the senior citizens of the city, more than 46,000 elderly residents were given free anti-pneumonia and flu
vaccines in 2020. In addition, the City increased the budget allocation for medicines to provide for the maintenance Source : Quezon City Health Department
requirements of senior citizens.
Donating “Likidong Ginto”: Human Milk Bank Outreach

Program
In line with its First 1,000 Days Advocacy Program

promoting healthy motherhood from pregnancy to the
first two years of the child, the City donated 7,000mL
of pasteurized human milk to the Philippine General
Hospital (PGH), through its Human Milk Bank, for the
babies affected by a fire incident in Manila.
Despite the pandemic’s impact on the number of

milk letting activities, the Human Milk Bank continued
to help provide a steady supply of pasteurized human
milk through donations from private donors and the
Flu Vaccination for Senior Citizens Pediatric Immunization in QC Health Centers community. Since its inception, the milk bank has given Infant receiving breastmilk donation from the QC Human Milk
breastmilk to over 5,238 children and babies, including Bank
COVID-19 positive infants as well as infants whose
mothers are COVID-19 positive.
Routine Pediatric Immunization Data
2019 2020
Number of Donors and Amount of Breastmilk Collected in the Human Milk Bank
Immunization Target 53,740 54,413
Category 2018 2019 2020 January – August 2021
Category Immunized % Immunized %
Total number of mother donors 1753 1231 269 457
BCG (Bacille Calmette-Guerin) 84,756 158% 50,130 92%
Total milliliters (mL) of breastmilk collected 118,334 129,735 22,145 33,800
HEPA B (Hepatitis B) 78,878 147% 47,549 87%
PENTA 1 (Penta Vaccine against diphtheria,
tetanus, pertussis, Hepatitis B and 52,224 97% 36,658 67%
Haemophilus Influenza Type B)
Targeting Zero: Early Screening for HIV/AIDS
tetanus, pertussis, Hepatitis B and 48,003 89% 29,942 55% In response to the “Zero at 2030” campaign which aims to stop the spread of human immunodeficiency virus (HIV)
Haemophilus Influenza Type B) through prevention, control and treatment, the Quezon City Epidemiology and Surveillance Unit continued to conduct
early testing in the 4 Social Hygiene and 4 Sundown Clinics of the City, screening 8,829 individuals for HIV/AIDS. Of
tetanus, pertussis, Hepatitis B and 50,044 93% 28,612 53% these, 8,176 were non-reactive and 653 were reactive for HIV/AIDS.
Haemophilus Influenza Type B)
The City Health Department ensured that individuals who tested positive for HIV/AIDS received treatment in the form
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QUEZON CITY
ANNUAL REPORT
of antiretroviral therapy (ART) and counseling. From July 2020 to June 2021, about 227 individuals enrolled in ART while Education
a total of 8,785 patients underwent counseling.
Elevating Educational Standards: Quezon City University (QCU)
After 27 years, Quezon City University (QCU) became one of the first local
universities in the National Capital Region (NCR) to receive its Certificate of
Recognition as a full-fledged Higher Education Institution. This was awarded
by the Commission on Higher Education (CHED), following the release
of CHED’s En Banc Resolution No. 105-2021, dated March 17, 2021. The
institutional recognition also allows students to apply for a Tertiary Education
Subsidy of up to Php20,000 per semester.
QCU further attained the Certification of Program Compliance (COPC),
recognizing that its academic programs – specifically industrial engineering,
electronics engineering, information technology, and entrepreneurship – are
fully compliant with CHED policies, standards, and guidelines.
At the same time, QCU expanded its offerings, developing programs in

public administration, early childhood, elementary and secondary education,
Commemorating World AIDS day on December 1, 2020
management accountancy, and business administration, while growing its
student population from 8,757 to 10,908 for the start of academic year 2021-
Promoting Animal Welfare: QC Animal Care and Adoption Center 2022.
QCU CHED Recognition marker
Recognizing the value and welfare of pet animals, the City government launched the new QC Animal Care and
Adoption Center to provide better animal care services and rehabilitation. The new facility, one of the few animal
care centers established by a local government unit, can accommodate 20 animals at a time. The City Veterinary
Department continued to facilitate animal adoption and provide services such as spaying and neutering to reduce
animal overpopulation, as well as enforce the City’s Anti-Rabies Vaccination Program for animals.
The new QC Animal Care and Adoption Center, located in Barangay Payatas, rescued 3,973 dogs and cats. 300 of these
animals were adopted from July 2020 to June 2021. A total of 2,733 dogs and cats were spayed and neutered, while
197,569 animals in the city were given anti-rabies vaccine shots during the same period.
QCU Institutional Recognition awarding
Going Digital: Distance Learning During the Pandemic
To ensure continuity of learning despite the challenges

brought by the pandemic, the Board of Regents
approved the QCU Learning Continuity Plan (LCP),
beginning the second semester of academic year 2020-
2021. The Quezon City government allocated Php168.67
Million for the purchase of 8,250 laptops, for all QCU
students and faculty members, along with Php25.49
Million for monthly data connectivity.
QC Animal Care and Adoption Center Anti-rabies vaccination
As the largest division in the National Capital Region, Laptop for Teachers
Quezon City supports the Department of Education’s
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QUEZON CITY
ANNUAL REPORT
Schools Division Office, as it manages 158 public schools Affording Educational Opportunities: QC Scholarships
composed of 95 elementary schools, 19 Junior High
Schools (JHS), 14 Stand Alone Senior High Schools (SHS), In order to provide better learning and education opportunities to the students of the city, the local government
29 Integrated JHS and SHS, and 1 Integrated Kinder-to- provided scholarships for 16,632 learners for School Year 2020-2021. Of this total number, 6,990 or 42% belong to
Grade 12 school. the Economic Scholar Category of scholars from indigent families, displaced or relocated families, and vulnerable
and marginalized sectors of society. To efficiently process scholarship applications for SY 2021-2022, the city will be
The City government provided 10GB of data to tablet launching online scholarship applications through QC E-services in October 2021.
recipients and purchased over 68,000 tablets and
monthly data connectivity for public school students,
including those in Grades 4 to 6, to augment the initial Number of Quezon City Scholars by Category
176,000 tablets given by the City. To support teaching Category SY 2020-2021
personnel, the City purchased an additional 2,383 QCU student recipient of laptop
laptops for elementary and secondary public-school Academic Scholarship – Rank 1-2 108
teachers. The City likewise provided 455,664 sets of school supplies to students from Kindergarten to Senior High Academic Scholarship – Rank 3 to 10 223
School.
Civic Leaders – Centrex 44
Despite the pandemic, student enrollment continued to rise as many students shifted from private school to public
Civic Leaders – SK Official 8
school.
Economic Scholarship 6,990
Senior High School – Overall Rank 1 to 3 70

Quezon City Public School Enrollment
by School Year (SY) Specialized Courses 31
School Level SY 2017-2018 SY 2018-2019 SY 2019-2020 SY 2020-2021 Graduate Studies 94
Elementary 263,695 261,081 253,450 259,092 FA – Academic Courses 1,194
Junior High School 144,272 149,293 151,784 159,769 Quezon City University Scholars 7,870
Senior High School 14,853 17,655 18,808 27,111 Total 16,632
Source : Quezon City Local Youth Development Office

Total 422,820 428,029 424,042 445,972
Source: Schools Division Office of Quezon City

Peace and Order
Total Budget Allocated for Quezon City Public School System (in Php) Removing Obstacles: Road Clearing 2.0
by Calendar Year (CY)
Quezon City passed Executive Order No. 9, series of
Budget Source CY 2018 CY 2019 CY 2020 CY 2021
2020 which created Task Force Road Clearing 2.0 to
Special Education Fund ensure compliance with the guidelines of the road
1,520,000,000 1,601,000,000 2,902,251,032 1,809,800,000 clearing initiative of the Department of the Local and
(SEF)
Interior Government (DILG). The City conducted clearing
General Fund 545,345,912 672,444,241 733,437,922 796,197,564 operations within the barangay level to ensure that
streets, sidewalks, and roads are free of any obstructions
such as illegal parking and encroachments.
Total 2,065,345,912 2,273,444,241 3,635,688,954 2,605,997,564
Source: City Budget Department The City successfully received a ‘Pass’ rating from the
validation team of DILG for ten local roads with a total
length of 5.94 km, which included South Zuzuarregui
The School Education Fund (SEF) budget difference between CY 2020 and CY 2021 is due to the SEF savings from Street, Filinvest I Road, Ilang-Ilang Street, Dollar Street,
previous years that were appropriated in CY 2020 in consideration of the demands of distance mode of learning. Zabarte Road, Nueva Ecija Street, Examiner Street, San Clearing of road obstruction
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Pedro Bautista Street, KJ Street, and 13th Avenue. The City was also lauded for its good practice on bicycle lanes, Easing City Traffic: Reopening EDSA U-Turn Slots and
specifically along Commonwealth Avenue, Quezon City Circle, and K-J Street. Establishing Zipper Lanes
In order to provide public access to alleys, the City government opened gates in seven areas, in coordination with the To address traffic congestion along EDSA, U-turn slots
homeowners association of various subdivisions and villages in the city. adjacent to the Quezon City Academy located in Nueva
Ecija Street were reopened on December 18, 2020.
Traffic enforcers were deployed and assigned to provide
Moving with Dispatch: People's Law Enforcement traffic directions and control. The re-opening of these
Board U-turn slots brought significant improvement in the flow
of traffic in that area of EDSA. EDSA U-turn slot near QC Academy
In order to address the backlogs of cases, the City
government through the People’s Law Enforcement The City government also implemented Zipper Lanes to ease traffic flow especially during peak traffic hours. Zipper
Board cleared all dockets of aging cases. For the period Lane 1.0 was operational from December 31, 2020 until March 31, 2021, and covered Tandang Sora (Commonwealth)
of July 1, 2020 to June 30, 2021, a total of 152 PLEB U-turn slot up to CP Garcia, Barangay Old Capitol Site, District V. From 5:30 AM to 11:00 AM, motorists had an alternative
clearances and applications were filed. course and could bypass heavy traffic along Commonwealth Avenue, reducing their travel time by as much as 45
minutes.
41 cases have been resolved against erring policemen
who were meted out with penalties such as suspension People’s Law Enforcement Board Hearing Zipper Lane 2.0 opened on April 1, 2021 along Regalado Avenue, one of the most congested areas along Commonwealth
ranging from 10 days to 1 year or dismissal from service. Avenue due to its narrow width and high volume of travelling vehicles. The lane helped lessen road congestion brought
about by the on-going construction of MRT-7.
Improving Security: Project Aurora

Improving Anti-Cyber Crime Investigations: Digital
In coordination with the national government, Project Aurora, or QC Unified Closed- Forensics Laboratory
Circuit Television (CCTV) Command System, is the City government’s initiative to
expand CCTV coverage to ensure the safety and security of its citizens. The City government provided high-end forensic
equipment for the Digital Forensics Laboratory of the
The IP-Based Surveillance System features CCTV cameras installed within QC QC Police District to aid the Philippine National Police,
Hall Compound and in strategic locations within Quezon City with an identified Quezon City District Anti-Cybercrime Team (PNP-QC-
City Command Center or Data Center. The CCTV system includes fixed bullet DACT) in its cybercrime investigations.
cameras, outdoor routers, network communication equipment, as well as
headend equipment for the central system for management, recording, storage, The PNP-QC-DACT now has more enhanced abilities in
and playback monitoring to a video wall matrix system. digital forensic examination, extraction and recovery of
Installation of CCTV digital evidence or data from mobile devices, as well
as photo and video enhancement, examination, and
Digitizing Enforcement: No Contact Apprehension analysis.
Police officer using the high-end computer system in the Digital
Forensics Laboratory
To limit the involvement of traffic enforcers in
apprehension and discourage corruption, while also Sustaining Law Enforcement: Crime Volume Lowered
ensuring better compliance with traffic rules and
regulations by motorists, the City passed the Quezon City Despite the challenges posed by the pandemic, the Quezon City Police District (QCPD) remained relentless in keeping
Traffic Management Code (City Ordinance No. SP-2785, QCitizens safe and secure as it stepped up in performing its sworn duty to serve and protect. The implementation of
S-2018) which promotes the no contact apprehension anti-criminality operations and sustained enforcement of laws and ordinances resulted in a significant decline in crime
of traffic violators through the intelligent use of CCTV incidents. From July 2020 to June 2021 crime volume for crime against person (murder, homicide, physical injury and
cameras installed in 14 key intersections. The no contact rape) and crime against property (theft, robbery and car napping of motor vehicle and motorcycle) was reduced by
apprehension was handled by QPAX Traffic System for 19.21 % or 558 incidents as compared from July 2019 to June 2020 with 2, 904 crime volume.
the initial implementation of its operations.
DPOS personnel manning the QPAX
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Implementing Strict Adherence: Campaign Against City Ordinance Violators

Focus Crime Volume in Quezon City
Period Covered Variance From July 2020 to June 2021, a total of 580,308 offenders were issued Ordinance Violation Receipts (OVR) by the
Type of Crime Quezon City Police District for violations such as drinking in public places/streets, smoking in public, and violating
July 2019 – June July 2020 – June
in Numbers in % curfew hours, among others.
2020 2021
Murder 206 169 (37) (17.96) Aside from conducting regular crime prevention patrols, policemen were also present in public areas such as markets,
malls, and churches to ensure public observance of social distancing guidelines. For the period of January 1, 2021 to
Homicide 35 35 0 0.00
September 15, 2021, 68,279 offenders were issued OVR, while 2,715 were subjected to regular filing for a total of 70,994
Physical Injury 526 263 (263) (50.00) cited and fined for violations.
Rape 65 92 27 41.53
Robbery 585 474 (111) (18.97) Putting Out Fires: Fire Safety and Incidents
Theft 1193 990 (203) (17.01) The Quezon City Fire District (QCFD) successfully
Carnapping of Motor Vehicle 24 25 1 4.16 deployed social media – ‘Bureau of Fire Protection
– National Capital Region (BFP-NCR) Fire District 5
Carnapping of Motorcycle 270 298 28 10.37 Quezon City’ on Facebook and ‘Quezon City Fire District’
Total 2,904 2,346 (558) (19.21) on YouTube – as a platform for providing relevant
information and education to the public, via their Brigada
Source: Quezon City Police District Eskwela sa Bahay videos. QCFD also established online
application for Fire Safety Inspection Certificates and
Fire Safety Evaluation Certificates and Renewals.
Arrests and Confiscations: Campaign Against Illegal Drugs
The Fire Safety Enforcement Branch of the Bureau of Fire
The relentless campaign against illegal drugs from July 1, 2020 to June 30, 2021 resulted in the arrest of 3,983 drug
Protection issued a total of 79,455 Fire Safety Inspection
personalities (1,785 drug users and 2,198 drug pushers) from 1,954 operations conducted. Php343,379,732 worth
Certificates (FSIC) to applicants in 2020.
of shabu (50,497 grams), Php17,848,582 worth of marijuana (148,738 grams) and Php538,900 worth of ecstasy (317
Fire drill at Barangay Bahay toro
tablets) were seized and confiscated with a total amount of Php361,767,215. These accomplishments have significantly
decreased the supply of illegal drugs not only in the City but in the National Capital Region as well.
Number of Fire Incidents and Estimated Damage
Number of Operations Conducted and Drug Personalities Arrested QCFD Operations July 2019 – June 2020 July 2020 – June 2021
July 2020 – June 2021
Fire incidents 1110 924
Drug Personalities Arrested
Operations Conducted
Used Pusher Total Estimated damage Php24,225,500 Php107, 450,500
1,954 1,785 2,198 3,983 Source : Quezon City Fire Department
Source: Quezon City Police District
Disaster Risk Reduction and Management

Confiscated Drugs
July 2020 – June 2021
Fortifying the City: iRISE UP (Intelligent, Resilient, and Integrated Systems for the Urban Population)
Items National Capital Region Standard Price (in Php)
iRISE UP was established to integrate the City’s Disaster Risk Reduction and Management information system, including
Shabu (Grams) Marijuana (Grams) Ecstacy (Tablet) Shabu Marijuana Ecstacy Total
collection and processing of data from early warning devices, remote sensors, data loggers, and field equipment
50,497 148,738 317 343,379,732 17,848,582 538,900 361,767,215 dedicated for observation of weather parameters and monitoring of water levels in rivers.
Source: Quezon City Police District
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A Geographic Information System (GIS) dashboard was implemented to reflect the daily COVID-19 cases in the city, Others (Outside
updated and projected 24/7 at the Quezon City Emergency Operations Center. In the battle against COVID-19, GIS is Quezon City, Private 977 502 41 0
an effective tool to conduct accurate and data-driven situational analyses and risk assessments. Through information Sector)
provided by iRISE UP, the Quezon City Disaster Risk Reduction and Management Council and the Operations Center
carry out proper planning, preparation, and efficient response, strengthening the city’s capability to rehabilitate and Total 24,911 43,259 2,167 1,619
recover. Source: Disaster Risk Reduction and Management Office
Adopting New Normal Protocols: Measures for the Rainy Season and Fire Situations The notable increase in training beneficiaries between 2018 to 2019 shows the intensification of the City government
in efforts to enjoin communities in fire and earthquake drills. However, in 2020 the COVID-19 situation hampered the
As a Gawad KALASAG awardee, the Quezon City government has recognized the need to review its preparedness conduct of traditional forms of exercises requiring physical interaction and leading to mass gathering, particularly
measures for the rainy season and response protocols for fire situations, adopting a set of new-normal protocols. evacuation drills. As a result, the conduct of trainings and exercises were lessened as alternative methods continue to
be devised.
In 2020, the Regional Evacuation Center and Training Facility was established as the education hub for the City’s disaster
preparedness. From July 2020 to June 2021, a total of 3,786 individuals were trained by the Quezon City Disaster Risk
Reduction and Management Office (QCDRRMO). Majority (or 57%) of these training sessions were focused on special Number of Families Affected by Disaster by Category
topics such as Emergency Medical Service Protocols, Contingency Planning, Basic Incident Command System, and July 2020 – June 2021
Urban Search and Rescue Training Courses. The beneficiaries included schools, national government agencies, City
government personnel, the private sector, and the barangays. Number of Families
Category No of Evacuation Sites
Affected
Typhoon (Flood)
Ulysses 2,704 53 sites (in 29 brgys.)
Rolly 921 33 sites (in 17 brgys.)
Habagat 27 1
Number of Families Affected by Disaster by Category

July 2020 – June 2021
Number of Families
Category No of Evacuation Sites
Affected
Fire 1,012 11 sites (47 incidents)

DRRMO Command Center
Number of Individuals Trained by QCDRRMO

From July 2020 to June 2021, around 2,704 families were affected across 29 barangays by Typhoon Ulysses, 921
District 2018 2019 2020 January – June 2021 families within 17 barangays were affected by Typhoon Rolly, and 27 families were affected by Typhoon Habagat. About
1,012 families were victims of fire incidents and temporarily evacuated to 11 designated evacuation sites.
I 614 10,099 332 0
II 1,766 4,349 135 122
III 1,111 4,474 111 43
IV 10,546 12,583 1,309 1,454
V 7,123 8,473 209 0
VI 2,774 2,779 30 0
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VI. B ECONOMIC DEVELOPMENT July 2020 - June 2021
Real Property Tax. The first quarter 2021 payment due on March 31, 2021 was extended until April 30, 2021 without
VI. B ECONOMIC DEVELOPMENT the added burden of interest. Taxpayers paying in full the annual taxes due on or before April 20, 2021 were further
given the 20% discount for prompt payment. Moreover, delinquent real property owners were granted amnesty from
the payment of interests until March 31, 2021.
Business Tax. The surcharges and interest for delayed payment of second, third and fourth quarter 2020 business
taxes were waived until March 31, 2021. Furthermore, the first and second quarter 2021 payments which were due on
the 20th of January and April, respectively, were both extended until April 30, 2021, without surcharge or interest.
Transfer Tax. Sales, donation, barter, transmission of real propertya ownership through succession and any other
similar mode of transfer of ownership made or occurring on January 15, 2020 and thereafter, were not be subjected to
surcharge or interest during the period of and until the lifting of the declaration of State of Calamity in Quezon City.
Making Business Permit Application Easier: QC Biz Easy
In its commitment to continuously improve service

delivery for businesses in the city, the City government
shifted from a paper-based business permit application
process to an Online Unified Business Permit Application
System (OUBPAS) through QC Biz Easy. Launched on
October 2, 2020, QC Biz Easy gradually transformed the
process of business permit application from one that
required physical queueing into a more convenient and
socially distanced cybersafe queuing system.
To help taxpayers cope and adjust to the online system,

the Business Permits and Licensing Department (BPLD) QC Biz Easy Lauching
of the City government implemented various strategies
combining online application, on-premise submission by securing an appointment online, and the drop box application
system.
Awarding of Tindahan ni Ate Joy
The City also amended the validity of Business Permits to anniversary date instead of December 31 to allow businesses
With the continuing impact of COVID-19, the City government’s to have additional time to process their permit renewal. The QC Business Permitting Process is fully ARTA (Anti-Red
Economic Development cluster strove to help the City’s residents Tape Authority)-compliant. The improved process includes an online business one-stop-shop with unified business
stay afloat, especially through tax relief and digitalization of services. permit application form, barangay integration, online payment, and digital business permit. An automated delivery
system is also being implemented—business permits are delivered to the registered business address, at no cost to
the taxpayers.
Enhancing Business Convenience
Supporting Business: Growth and Mitigation in
Granting Relief To Taxpayers: Extended Payment Deadlines and Challenging Times
Amnesty
The year-on-year rise in the number of registered
In order to give continuous relief to taxpayers who have suffered business permits, whether new or for renewal, was
tremendously from the pandemic, tax payers were given a reprieve dented in 2020 amid the pandemic. While other local
as the city government extended payment deadlines for business government units suffered with more than a 50% drop in
and real property taxes without penalty. Likewise, amnesty was also Relief to Tax payers the number of registered businesses, Quezon City was
given to delinquent tax payers. able to encourage more businesses to continue their
operations and even attract new businesses to set up
shop in the City. Business permits delivery
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Innovations and programs introduced by the city provided clear benefits for businesses. Having an improved business
permit application process through QC Biz Easy in combination with financial subsidies as well as policies that allowed
resumption of operations for businesses that comply with health protocols all added up to maintaining a business
friendly environment despite the pandemic.
In spite of the pandemic and the hard lockdowns, businesses continue to operate in Quezon City. Although the total
number of Registered Businesses during the period of July 2020 to June 2021 was lower by 12% compared to the
number of Registered Businesses in the preceding year, it is important to note that the first three quarters of the July
2019 to June 2020 period were all before the pandemic. The period of July 2020 to June 2021 had varying levels of
quarantine classifications, lockdowns, and restrictions making the 12% decrease in Registered Businesses actually seem
smaller than one would have expected given that many establishments were forced to temporarily or permanently halt
operations, with their income significantly lower compared to their earnings before the pandemic.
Understanding the huge negative impact of the pandemic on businesses, the City government implemented various
programs such as wage subsidies, promotion of buying local goods, and opening of markets in its unceasing effort
to equip businesses and make them more resilient in these challenging times. In light of the pandemic, Quezon City
remains steadfast in continuing to be the preferred destination for businesses.
Comparative Figures of Registered Businesses

July 2017 – June July 2018 – June July 2019 – June July 2020 – June
Types of Permit
2018 2019 2020 2021
New Business Permit 12,695 13,911 7,993 7,085 Creating a Culture of Transparency: Automated
Inspection Audit System (AIAS)
Business Permit
63,278 66,699 66,577 58,759
Renewal
To strengthen compliance with regulatory requirements,
Total 75,973 80,610 74,570 65,844 the Business Permits and Licensing Department (BPLD)
implemented an Automated Inspection Audit System
Business Permits and Licensing Department
(AIAS). The system randomly creates mission orders for
personnel to audit, reducing familiarity with business
owners. License inspectors use a tablet equipped with
the Online Unified Business Permit Application System
Number of Businesses by Size (Micro, Small and Medium Enterprises) (OUBPAS) while conducting their inspection activities.
Inspector using the AIAS tablet during audit
Through this system, BPLD is able to monitor regulatory
Business Size 2018 2019 2020 January – June 2021
compliance, track the status of issued Mission Orders
Micro 59,343 60,401 55,707 49,376 for Inspection, manage geo-tags for business locations, generate compliance reports immediately after inspection,
and instantly transmit all data in real time. Among other innovations and programs implemented this year, the AIAS
Small 10,858 11,128 11,603 9,209 is a fine example of how the city highly values the time and resources of its businesses by constantly finding ways to
Medium 4,875 5,383 5,917 4,504 streamline processes, eliminate red-tape, and enforce
transparency and accountability.
Business Permits and Licensing Department
Streamlining Building Permits: QC Build Easy
QC Build Easy digitalizes the complex construction

permit application procedure, simplifying, streamlining,
and automating all processes, to make Quezon City the
preferred business destination in a safe, sustainable, and
resilient built environment.
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Building permit applicants may now generate the list of requirements specific to the construction project applied for,
electronically upload documents, access the necessary application forms which are sent to the applicant through
email, and set an appointment for physically submitting technical and legal documents to the QC Department of
Building Official Receiving Section (One Stop Shop).
Revenue from Permits Issued (In Million Php)

Type Of Permit July 2019-Jun 2020 July 2020- Jun 2021
Building Permit 89.6 72.2
Occupancy Permit 40.8 39.1

The creation of QC Build Easy resulted in a significant increase of the total number of issued permits from 21,337 to
27,104 which also resulted in an increase of financial income from Php242 Million to Php274 Million (see graph below). Electricity 8.7 8.8
Signboard & Utilities 12.7 9.3

There is also a notable increase with regards to the issuance of Certificate of Final Electrical Inspection (CFEI) which
signifies a positive result of the creation of One-Stop Shop for getting electricity in Quezon City. Annual Building Inspection 90.2 144.6
Total 242.0 274.0
Number of Permits Issued by Type

Number of Issued Permits Building Up: Building Permits for New Construction
Type Of Permit
July 2019 - Jun 2020 July 2020 - Jun 2021 From July 2020 to June 2021, the Department of
Building Official (DBO) issued 735 Building Permits for
Building Permit 2230 1737
new construction projects, resulting in a built-up area
Occupancy Permit 1214 1241 of about 1.04 Million square meters. Economic activity
generated by construction projects is estimated by DBO
Electricity 11522 18041
at Php12.5 billion, based on a conservative Php12,000
Signboard & Utilities 6371 6085 per sqm. construction cost with a direct labor generation
for 41,668 workforce.
Total 21,337 27,104
The number of Building Permits Issued this year is lower
by 33% compared to last year due to the effects of the
pandemic which resulted in hard lockdowns in the city. Application drop off desk
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Building Permits for New Construction Projects Appraised and Assessed Newly Discovered Properties
Building Permit Data July 2019 – June 2020 July 2020 – June 2021
(Building & Machinery)
Particulars July 2018 – June 2019 July 2019 – June 2020 July 2020 – June 2021
Permits issued (for new construction only) 1,108 735
No. of RPUs (Real Property
Estimated built-up area (in sqm.) 1,521,819 1,041,694 12,771 10,506 17,905
Units)
Construction cost (est. at Php12,000 / sqm.) 18,261,826,440 12,500,330,760
Assessed Value (in Php) 10,018,852,800 11,599,324,870 11,693,380,940
Projected Real Estate (collected Contractor’s Tax) (in Php) 136,963,698 93,752,481
Estimated Economic Generated (Multiplier effect) (in Php) 91,309,132,200 62,501,653,800 Estimated Tax Due (in Php) 248,619,289 276,712,674 311,638,087
Direct Labor Generated (# of laborers) 60,873 41,668
Source: City Assessor’s Office
Upstream Workforce (est. at 1 person / Php1 Million
10,957 7,500
material cost)
Feeling the Pandemic Effect: Real Property Assessment Profile
Source: QC Department of Building Official
The impact of the COVID-19 pandemic on real property tax revenues is now becoming evident, as reflected in the
The number of Building Permits issued in the table above is exclusive for new construction only. The other building following statistics on real property tax base. This was caused directly by the economic slowdown and indirectly by
permits (renovation, addition, extension and interior renovation, etc.) are not included. the tax policy measures the City government has taken in response.
Building Responsibly for Tomorrow: Green Building Program

Number of Parcels / Real Property Units (RPUs)
Under the City’s Green Building Program, a total of 54 buildings were evaluated as compliant with the Green Building
Property Type As of June 2019 As of June 2020 As of June 2021 % Change 2020-2021
Ordinance of 2009 (Ordinance No. SP-1917), requiring the design, construction, or retrofitting of buildings, other structures,
and moveable properties to meet minimum standards of green infrastructure – an integrated whole-building approach Land 285,408 288,857 292,128 1.13%
to the planning, design, construction, operation, and maintenance of buildings and their surrounding land space that
Building 368,958 378,309 396,360 4.77%
helps mitigate the environmental, economic, and social impacts of buildings. Green infrastructure’s emphasis is on site
conservation and sustainable planning, water conservation and efficiency, energy efficiency and renewable energy, Machinery 6,586 6,732 6,851 1.77%
conservation of materials and resources, indoor environmental quality, and human health.
Total 660,952 673,898 695,339 3.18%

Making Payments Quick and Convenient: QC Pay Easy
In accordance with the Ease of Doing Business Act, the City government
implemented QC Pay Easy, an electronic payment facility that enables Market Value (in Php)
taxpayers and business owners to conveniently pay for their real property Property Type As of June 2019 As of June 2020 As of June 2021 % Change 2020-2021
dues and new business permit applications online via the City’s QC E-Services
portal. QCitizens can pay via Credit Card, Paymaya E-wallet, or instantly Land 1,053,131,245,120 1,023,413,161,134 984,892,094,284 (3.76%)
transfer funds from selected banks, saving time and effort while limiting
Building 335,142,714,630 349,186,616,862 365,743,731,490 4.74%
face-to-face interactions. The City government continues the process of
integrating QC Pay Easy with other online services. Machinery 24,142,334,620 27,771,326,641 27,336,714,191 (1.56%)
Total 1,412,416,294,370 1,400,371,104,637 1,377,972,539,965 (1.60%)

Growing the Tax Base: Intensified Real Property Inventory & Tax Mapping QC Easy Pay
Operations (IRePITMO)
The Intensified Real Property Inventory and Tax Mapping Operations (IRePITMO) identified 17,905 new constructions
and other discoveries that resulted in an increased tax base. A total Assessed Value of taxable new assessments
reached more than Php11.693 Billion, equivalent to approximately Php311.6 Million in expected annual real property tax.
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Assessed Value (in Php)

Property Type As of June 2019 As of June 2020 As of June 2021 % Change 2020-2021
Land 49,850,116,429 50,480,491,820 51,656,699,750 2.33%
Building 147,676,610,320 156,052,331,059 166,032,352,059 6.40%
Machinery 14,722,223,680 15,720,389,770 15,401,108,000 (2.03%)
Total 212,248,950,429 222,253,212,649 233,090,159,629 4.88%
E-Tax Mapping GIS Dashboard

Estimated Tax Due (in Php)
Real Property GIS & Executive Dashboards can be generated, providing current real property-related information in the
Property Type As of June 2019 As of June 2020 As of June 2021 % Change 2020-2021 form of maps, graphs, and charts for decision-making purposes.
Land 1,366,451,316 1,384,319,493 1,370,557,267 (0.99%) Because of this innovation, the Quezon City government was given a SAG Award by Esri, a global market leader in
geographic information system (GIS) software.
Building 4,083,689,037 4,308,827,349 4,213,605,276 (2.21%)

Boosting Livelihood and Employment
Machinery 433,007,763 459,533,180 447,956,223 (2.52%)
Total 5,883,148,116 6,152,680,022 6,032,118,766 (1.96%)

Providing Seed Money for Micro Businesses: Tindahan
Source: City Assessor’s Office ni Ate Joy
Launched in 2013, Tindahan ni Ate Joy is a livelihood

Taking Perspective: Enhanced Tax Mapping Systems Project (ETAXMAPS Phase 4) program for solo parents, extending financial assistance
worth Php10,000 for the establishment of micro
The City continued to upgrade its Tax Mapping System for public use, including the Quezon City Real Property Viewer businesses, such as mobile sari-sari stores. Beneficiaries
– a web-based application that enables QCitizens to access their property and its related information, thus promoting include homebound mothers, solo parents, people with
government transparency. The system also allows the City Assessor and local government executives to access disabilities (PWDs), survivors of violence and abuse,
updated and real-time data, maps, and charts as a basis for city development planning. and wives of drug dependents undergoing treatment in
community rehabilitation centers.
Through the years, the program has helped 2,389

beneficiaries plus 600 in 2021 which include mothers of Tindahan ni Ate Joy Turn over ceremony
children with disabilities and victim-survivors of violence.
Helping with Capital: Small Income Generating

Assistance (SIGA)
The Social Services Development Department’s (SSDD’s)

capital assistance program is intended to help sari-
sari store and other small business owners reestablish
their enterprises through the pandemic. Applicants
who successfully undergo thorough inspection and
evaluation by the SSDD will receive up to Php5,000 cash
E-Tax Mapping GIS Dashboard assistance. Distribution of Capital Assistance
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ANNUAL REPORT
informal markets in 24 barangays, supporting 2,040 vendors. The reactivated and strengthened Hawkers Regulation
Livelihood and Capital Assistance by Category
and Development campaign generated Php3.46 Million, as of October 2020, from an income of only Php323,000.00 in
2018 2019 2020 2021 2019.
Category No. of No. of No. of No. of

beneficia- Budget beneficia- Budget beneficia- Budget beneficia- Budget
ries ries ries ries Public Markets in Quezon City
As of August 24, 2021
Tindahan
194 1,940,000 90 900,000 589 5,890,000 600 6,000,000 No. of
Ni Ate joy Lot Area No. of Total no. of
No. Market District Occupied
(sqm) Vacant stalls stalls
SIGA 1225 2,450,000 582 2,550,000 1,800 9,000,000 3,800 19,000,000 stalls
1 R.A Calalay Public Market I 2,627 289 0 289

Source: Social Services Development Department and Office of the City Mayor
**In response to the need to provide alternative sources of livelihood to more QCitizens, the Capital Assistance per 2 San Jose Public Market I 420 50 2 52
qualified beneficiary increased from Php2,000 to Php5,000 in 2020.
3 Project 2 Public Market III 2,000 61 14 75
4 Project 4 Public Market III 2,000 157 0 157

Jump-starting New Businesses: Pagkabuhayang QC
5 Murphy Public Market III 6,903 445 4 449
As of September 2021, 226 beneficiaries were identified
6 Roxas Public Market IV 1,816 150 12 162
and are set to receive a total Php3.85 Million worth
of support from Pangkabuhayang QC, a recurring 7 Galas Public Market IV 12,280 799 49 848
livelihood assistance program that extends options for
8 Kamuning Public Market IV 7,034 512 133 648
starting a business to displaced, resigned, or reduced-
salary employees, micro-entrepreneurs or vendors, Source: Market Development and Administration Department
persons with disabilities, laid-off overseas Filipino
workers, and solo parents. Eligible beneficiaries choose
what business to apply for, and receive the appropriate Bridging Financial Gaps: Emergency Employment Program
training and up to Php20,000 cash assistance, according
to their business category. The Emergency Employment Program (EEP) provided temporary employment opportunities for displaced workers,
whether domestic or overseas, professionals, or those belonging to the informal sector. Beneficiaries were able to
Beneficiaries of Pangkabuhayang QC
engage in relief operations, the Libreng Sakay Program, community cleanup drives, and preparatory activities for urban
Creating Sales Opportunities: QC Fresh Market farms, such as soil preparation, cleanup, composting, and plotting. This helped them bridge financial and employment
gaps, while augmenting the city’s calamity recovery program.
The QC Fresh Market program offered urban and
rural farmers the opportunity to sell fresh produce
to QCitizens, during times when eased quarantine Beneficiaries of Emergency Employment Program
restrictions allowed minimal public activities - from
July- December January – June
October 15 to 16, 2020, and again from May 31 to June Total
2020 2021
2, 2021, at the Quezon City Hall covered walkway; from
November 6 to 7, 2020, at Robinsons Novaliches; and 1,830 579 2,417
from February 27 to 28, 2021, at the Quezon Memorial
Source: Public Employment Service Office
Circle.
The Public Employment Service Office’s (PESO) Emergency Employment Program employed a total of 2,759 applicants
Providing Additional Livelihood: Hawkers Regulation Fresh Market Caravan at the QC Hall covered walk in various job placements from July 2020 to June 2021. PESO also facilitated employment for other QCitizens.
and Development Campaign
In an effort to regulate hawkers and street vendors in Quezon City, the Market Development and Administration
Department (MDAD) reactivated and strengthened its Hawkers Regulation and Development campaign which provided
safer and more organized vending locations and additional livelihood for vendors and hawkers. The MDAD established
101 additional Temporary Vending Sites in 29 barangays, enabling livelihood for 1,810 vendors, along with 43 temporary
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Bottling Hope: QC Essentials

Employment data and Employment Facilitation
Employment Facilitation July - December 2020 January - June 2021 Total 1,000 solo parents received Alcologne starter kits, along
with training and marketing and sales assistance, to
Registered Applicants 4,154 5,146 9,300 be able to produce and distribute Alcologne. This was
the first batch of new entrepreneurs nurtured by the
Referred Applicants 7,531 3,604 11,135
QC Essentials program, which provides both livelihood
Hired Applicants 2,817 2,030 4,847 opportunities and pandemic-essential products for
QCitizens.
Job Vacancies Solicited 8,955 9,615 18,570
Source: Public Employment Service Office The beneficiaries have already supplied 1,000 branded
QC Essentials bottles to the Manila Water Foundation.
Empowering Livelihood Groups: Cooperative Building Alcologne training demo

Program
Tourism
Two new cooperatives were formed, having
accomplished training and seminars mandated by the
Cooperative Development Authority, as part of the Adapting to the Pandemic: Promoting Our People & The City
Cooperative Building Program: the New Greenland
Farmers Agriculture Cooperative from Barangay Bagong The City government continued to pursue its tourism industry as one of its economic drivers. In developing tourism in
Silangan, and the QC Sewers Producers Cooperative the city, the Quezon City LGU has been guided by the Tourism Development Plan and implemented a number of its
from Barangay Sto. Cristo and Greater Lagro. The New objectives before the pandemic in 2020.
Greenland Farmers Co-op received new weighing
scales, while the QC Sewers Co-op supplied personal The Philippine tourism sector, being a labor-intensive sector, suffered the most from the crisis. Travel restrictions, both
protective equipment to Quezon City hospitals, through domestic and international, were followed with the implementation of the ECQ, which limited movements of people
the J. Amado Araneta Foundation. Seminar for Cooperatives and halted the operations of establishments. Despite the challenges, the City was able to implement some of its
programmed annual events and celebrated this through a seamless integration of technology to facilitate participation
In this manner, the Small Business and Cooperatives Development and Promotions Office helps community livelihood between live and virtual audiences.
groups acquire more knowledge and organization.
Bringing Honor to the City: Made in QC

Grabbing Opportunities: the “GrabBayanihan” Program
Made in QC is a compilation of local artisans, highlighting
Grab Philippines partnered with the Quezon City the City’s homegrown enterprises and products, and
LGU to bolster support for tricycle drivers, food supporting Micro, Small, and Medium Enterprises
establishments, and others struggling in the pandemic. (MSMEs). Made in QC: Volume 3 received the prestigious
In light of quarantine and physical distancing protocols, international Stevies Gold Award for Innovation in
Grab Philippines added more driver partners and Government Publications, given in recognition of the
food merchants to cover more of the city, quickening achievements and positive contributions of organizations
transactions, supporting businesses, and enhancing and working professionals worldwide.
safety and convenience for QC residents.
The Grab Recovery Partnership or GrabBayanihan

program was launched on July 6, 2020, and the most Made in QC book launching
recent registration took place in June 2021 with 2,240 Grab driver beneficiary
individuals.
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Supporting e-Commerce Merchants: The Artisans 5. Metro Manila Persons with Disability Vendors Association, Inc.
Caravan
Special Award
The Tourism Department has already mounted six
metro-wide local artisans’ fairs across various malls, 1. Michele Theresa Imperial Gumabao, 2nd Runner Up Miss Universe Philippines
through this spinoff of the Made in QC publication, a
caravan that supports e-commerce merchants via mall
trade fairs. Preserving Values: Rehabilitation of Heritage Sites
Despite the challenges the tourism sector faced, the

department continued to monitor, conduct inspections,
and recommend rehabilitation of our heritage and
cultural sites.
Made In QC The Artisans Caravan
In the first quarter of 2021, the City government restored

Sharing Experiences: Stories of Hope the Quezon Heritage House, revitalizing the connection
it sustains to the past and time-honored social values,
Stories of Hope featured winning stories from the online writing contest beliefs, customs, and traditions that deepen the Filipino
held in October 2020, open to all QCitizens. The coffee-table book, sense of unity, belonging, and national pride.
published by the Quezon City government, explores the experiences
of the City’s constituents, in this time of troubles. A Contract of Commodatum, pertaining to the artifacts
Interior of the Quezon Heritage House
in the House, was renewed and signed by Mayor Joy
Belmonte, Vice Mayor Gian Sotto, and the Quezon-
Recognizing Heroes: Manuel Luis Quezon Gawad Parangal Avanceña family, in August 2021. Originally situated on Gilmore Street, New Manila, the House was relocated to the
Quezon City Memorial Circle in 2013, and was part of the agreement between the family of the late President Manuel
The Quezon City LGU honored ten Community Heroes for their selfless Luis Quezon and the City. The Quezon Heritage House is living proof that history preservation is essential.
acts of labor and commitment, in service of communities around the
City, at the 18th Gawad Parangal Awards, during the annual Founding
Anniversary celebration. Streaming the New Filmscape: QCinema
Stories of Hope
Awardees for the Individual Category: QCinema turned the necessity of quarantine restrictions into an opportunity to
reach more audiences across the nation, mixing virtual and physical screenings.
1. M
r. Jay Angelo A. Pineda, Whiz Philippines In partnership with GMovies and UPSTREAM, the film festival was able to pull off a
Innovations first-of-its-kind VOD (video-on-demand) streaming, providing hassle-free viewing.
2. D
r. Esperanza Anita N. Arias, Quezon City
Health Officer Themed QCinema: A New Filmscape, the reinvented hybrid format thrilled film buffs
with an impeccable lineup of internationally-acclaimed films and award-winning
3. M
r. Lamberto Q. Nolasco, Kingspoint
local titles. Now on its eighth year, QCinema was hailed for the fourth consecutive
Homeowners Association
time as an unbeatable film festival in the country, while strictly adhering to health
4. D
r. Suan Jane Celo (Posthumous), Quezon protocols.
City Health Department
5. D
r. Hilario John R. Mangoba (Posthumous),
Sikap Bata Foundation
Awardees for the Group Category:

QCinema
Gawad Parangal 2020
1. Bantay Bayan Foundation Inc.
2. Triskelion Riders Quezon City
3. Kingspoint Homeowners Association, Inc.
4. Integrated Bar of the Philippines QC Chapter
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VI. C ENVIRONMENT AND CLIMATE CHANGE July 2020 - June 2021
Taking a Breath: Improving the Quality of Air in the City
VI.C Low-cost air quality sensors were installed at eight dispersed locations, to determine Quezon City’s baseline air
ENVIRONMENT AND
pollution characteristics. This will guide the formulation of responsive clean-air interventions through the City’s long-
term program, following the QC Air Quality Management Plan (AQMP) Roadmap, in compliance with the C40 Clean Air
Declaration and Breathelife Campaign.
CLIMATE CHANGE
Promoting Circular Economy: Trash to Cashback
Program
The Trash to Cashback Program was introduced, inviting

the public to trade recyclables for Environmental Points,
which purchase goods and services from partner
merchants.
This was undertaken by the Quezon City government,

through the Environmental Protection and Waste
Management Department (EPWMD), and with Basic
Environmental Systems and Technologies, Inc.
(BEST), to advance circular economy objectives, while
strengthening the implementation of waste segregation Quezon City Hall recyclables drop-off
at source and recycling, and boosting the recovery of
plastic waste from the waste stream.
New Greenland farm in Brgy. Bagong Silangan As of July 2021, a total of 7,798 kilograms of recyclables were traded, with 27,417 Environmental Points earned at
redemption booths in various locations in the City.
The City government’s Environment and Climate Change cluster was elated to bring distinction to QC this year,
garnering acclaim for Quezon City’s urban farming and healthy food advocacies. Volume of Recyclables Traded and
Environmental Points Equivalent as of July 2021
Recyclables Traded
Creating a Strategic Roadmap: Local Climate Change Location Equivalent Environmental Points Earned
(kg)
Action Plan (LCCAP)
Araneta Center 477.22 248.48
The City government completed the Enhanced Local
Climate Change Action Plan (LCCAP) 2021-2050, Barangay Socorro 520.38 2,132.80
underscoring its commitment to a sustainable urban Quezon City Hall 6,575.63 24,074.00
future, aligned with the Paris Agreement. Quezon
City has set out a strategic roadmap to build climate Novaliches District Center 224.46 962.00
resilience, pursue carbon neutrality, advance green Total 7,797.69 27,417.28
economic development, and provide a livable quality
community, aspiring to become the Philippines’ leading Source: Environmental Protection & Waste Management Department
city in advancing inclusive, ambitious, evidence-based,
and transformative climate actions.
Air quality monitoring sensors`
Four biodigesters were distributed to community farms in the City, namely: KruNaLi Farm at Barangay Krus Na Ligas,
Goalposts include a 30% reduction of greenhouse gas emissions by 2030, leading up to net-zero emissions by 2050. Sharon Farm at Barangay Nova Proper, New Greenland Farm at Barangay Bagong Silangan, and Sunnyville Farm at
Mayor Joy Belmonte presented the City’s initiatives on climate change and sustainability in various international fora, Barangay Tandang Sora. These biodigesters can process 25 kilograms of organic waste every three days, generating
such as the World Cities Summit 2021 (‘Ambitious Climate Action: Towards Net Zero Carbon Cities’) and ‘Championing methane gas that can be used for cooking, while the sludge and liquid can be used as soil conditioner for the farms.
the Climate Fight: The British Embassy’ dialogue, with local chief executives through the Union of Local Authorities of
the Philippines.
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Transforming Trash into Cash: QC BasuHero

Volume of Recyclables Collected in Quezon City
The QC BasuHero: House-to-House Recyclables Recyclables January – August
2018 2019 2020
Trading Activity was launched in May 2021, and has collected 2021
already collected 11,082 kg of recyclables, amounting
to Php78,749, which benefited participating residents. Kilograms (kg) 1,263,661 1,404,207 7,191,173 8,676,121
HOA and barangay officers provided lists and route
plans, which guided the Task Force on Solid Waste Source: Task Force on Solid Waste Management
Management (TFSWM) Public Affairs Team and partner
recyclers to the homes of QCitizens interested in trading
their recyclables for cash.
Changing Idle Land to Bountiful Fields and Gardens: New Greenland Farm
The initiative was envisioned by the City government – To expand efforts in promoting urban farming in the city and ensure food security among low-income families, the
through the TFSWM – to achieve greater participation Don Jose Heights Homeowners Association Inc. House to House Quezon City LGU, through the City Council, passed Ordinance No. SP-2972, exempting landowners who develop and
from residents toward restoring a healthier environment, Recyclables Trading utilize their lots for urban agriculture from paying Idle Land Tax. The City government transformed the 11-hectare idle
through proper waste segregation and recovery of land in Barangay Bagong Silangan into the largest urban farm in Metro Manila, with more than 100 farmers growing
recyclable materials. crops.
The New Greenland Farm yielded 396 kg of vegetables worth Php78,555, using only an initial 1.5 hectares within just
Tidying Up: Efficient Waste Collection
45 days after its groundbreaking. By May 2021, the New Greenland Farmers had been officially registered with the
Cooperative Development Authority, becoming the first urban farmer’s cooperative in Metro Manila.
The Solid Waste Collection, Cleaning and Disposal
Services project provided waste collection services for
The City’s Joy of Urban Farming Program also continues support the development of farming sites in every district,
all Quezon City barangays, households and institutions
including the Krus na Ligas Urban Farm in Barangay Krus na Ligas, Villa Vienna Urban Farm in Barangay Lagro, Sitio
on a dedicated schedule, as well as street sweeping and
Uno Urban Farm in Barangay North Fairview, and Sharon Farm in Barangay Novaliches Proper.
roadside cleaning operations. The Task Force on Solid
Waste Management conducted an average of 422 trips
per day.
Solid Waste Collection
Volume of Waste Collected in Quezon City

January – August
Waste Collected 2018 2019 2020
2021
Transformation of Greenland New Greenland Farm After
Cubic meters
1,628,554 2,009,480 2,427,744 1,763,774
(cu. m.)
Generating New Food Sources: Aquaculture
Kilograms (kg) 433,195,364 534,521,680 645,779,973 469,163,884
Tons 433,195 534,522 645,780 469,163 Supplying an alternative source of protein production through aquaculture technology, the City provided 70 aquaculture
units and 23,550 fingerlings as of August 2021, to help aquaculture farmers affected by African swine flu, in partnership
Tons per day 1,203 1,485 1,794 1,930 with the Bureau of Fisheries and Aquatic Resources (BFAR).
Source: Task Force on Solid Waste Management
From 2018 to 2019, recyclables collected came only from partner recyclers,. From 2020 to 2021, the collected
recyclables increased, with the additional volume coming from barangays.
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Revitalizing Our Waterways: Adopt-an-Estero Water

Quezon City Urban Agriculture Profile
Bodies Program
Particulars 2020 January – August 2021 Total
With the Adopt-an-Estero Water Bodies Program,
Land Area (in sqm.) 290,000 52,139 342,139
QC strove for the rehabilitation of the San Juan River,
Urban Farms 166 137 303 through pollution cleanup, installation of portable
toilets, chlorine dosing, bacteria-based water-quality
Community Model Farms 6 1 7 treatment, flow improvement, and more.
Urban Farmers 868 1,307 2,238
Riverways Cleanup Operations were conducted for the
Aquaculture Units 0 70 70 four major river systems and tributaries flowing through
Seed Starter Kits & Seedlings Distributed 36,000 17,057 53,057 the City, for sanitation and flood mitigation. TFSWM Cleanup drive in Kalamiong Creek Barangay Bagong Silangan
deployed volunteers to strategically conduct physical
Source: The Joy of Urban Farming, Sustainable Development Affairs Office cleanup of rivers and creeks, removing objects and waste impeding water flow. Operations ran from Tuesday to
Saturday, with a total of 3,019.85 cubic meters of waste collected from July 2020 to September 2021.
Creating an Oasis: GORA Lane

61 barangays joined the City-wide riverways cleanup, via Operation Linis-Ilog.
The Green Open Reclaimed Areas Lane or GORA Lane,

the City’s 5.39-kilometer-long, first-ever pedestrian
Sowing Seeds: 2021 Arbor Day Celebration
corridor, was inaugurated on May 27, 2021. Located
along Dona Hemady Avenue, Scout Tobias and Mother
2,466 trees were planted during the Arbor Day 2021 five-
Ignacia Avenue, GORA Lane provides access to three
day tree planting relay, which was held at the Payatas
major roads: Aurora Boulevard, Quezon Avenue and
Controlled Disposal Facility Center, Barangay Payatas,
EDSA. The corridor links the city’s major transport hubs
from June 21 to 25, 2021.
- LRT-Gilmore, MRT-Kamuning, and MRT-Q. Avenue -
to residential and commercial districts, creating a new
This was conducted by the Parks Development
active transport route to alleviate mobility issues due to
and Administration Department, with various local
the pandemic while helping boost the economy.
government officials and QC employees, sowing
GORA Lane along Hemady St. New Manila caballero, bamboo, bignay, and ilang-ilang seedlings,
GORA Lane offers an easily accessible oasis of green
from the Department of Environment and Natural
space where QCitizens can enjoy nature safely while
Resources.
appreciating public art installations and wayfinding signages that enhance their walking experience. The created
Tree planting activity attended by QC officials
pocket parks and improved sidewalks provide the public a free venue for their health and wellness activities.
Ensuring Safe Spaces Outdoors: Pandemic Adaptive Parks
Existing city parks were retrofitted to adapt to current

needs and comply with health protocols, integrating
hand-washing areas, public toilets, and physical-
distancing-adaptive benches, picnic tables, and play
equipment, as well as urban farming facilities. Nine parks
with pandemic-compliant facilities and nine with urban
farming facilities were completed, as of August 15, 2021.
The City continued to develop and rehabilitate parks,

with 15 additional parks and open spaces added in the
past year. Among the parks that were rehabilitated are
Bernardo Park in Barangay Kamuning and Manresa Park
in Barangay Manresa.
Children’s play area at the Bernardo park
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VI. D INFRASTRUCTURE July 2020 - June 2021
1. Quezon City Hall to Cubao (and vice versa)

VI. D INFRASTRUCTURE 2. Q
uezon City Hall to Litex / IBP Road (and vice
versa)
3. W
elcome Rotonda to Aurora Boulevard /
Katipunan (and vice versa)
4. Q
uezon City Hall to General Luis (and vice
versa)
5. Q
uezon City Hall to Mindanao Avenue /
Quirino Highway (and vice versa)
6. Quezon City Hall to Gilmore (and vice versa)
7. Q
uezon City Hall to Ortigas Avenue Extension
(and vice versa)
Bike Helmet Distribution
8. Quezon City Hall to Muñoz (and vice versa)
As of September 2021, the Q City Bus Augmentation Program has served over 2.8 Million commuters since its launch
in December 2020.
Pedaling in a Bike-Friendly City: QCikleta
To promote an active, sustainable and environment-

friendly mode of transportation for residents and
workers, and help ease traffic, the City expanded and
improved its bicycle lane network. QCikleta solidified
plans to upgrade the City’s existing 55-kilometer bike
lane network, aiming to add some two dozen roads
to the current lanes, which include Commonwealth
Avenue, Quezon Avenue, East Avenue and the Quezon
Memorial Circle Elliptical Road. The nearly completed
Grounbreaking Ceremony of Gem 5 Housing Project in Barangay Baesa
Phase 1 development involves 93 kilometers of
buffered and protected bike lanes, using concrete QCitizens during the bike ride event
The City government’s Infrastructure cluster accomplished numerous projects, in particular, optimizing health separators or plastic jersey barriers, while Phase 2 will
establishments and engineering alternate transportation options for QC workers. add over 80 kilometers of new lanes, to further improve
interconnectivity.
Getting to Work During Quarantine: Q City Bus Mindful of the struggle of daily commuters amid COVID-19 restrictions, along with the increasing number of bicycle
Augmentation Program commuters (estimated at 19,000 per day and rising), QC intends to continue improving the bike lanes and installing
complementary bicycle facilities and infrastructure, as Quezon City positions itself as a world-class cycling city.
In response to the community quarantine restrictions
on the availability of public utility vehicles and the To provide guidelines and policies on safe cycling, the City Council passed the Quezon City Safe Cycling Ordinance
loss of income of many residents, the Quezon City and Active Transport Ordinance in 2020. The City government also distributed 2,998 bicycle helmets and deployed 60
government launched the Q City Bus Augmentation personnel to serve as bike patrols promoting safe cycling all. Due to the strict enforcement of the ordinance, there were
program to provide free public transportation which more than 4,000 apprehensions due to violations for illegal parking, obstructions and disregarding bike lane markings.
began on December 7, 2020. The city-wide integrated
route network is the first of its kind operated by the Preparing for Flooding and Disaster Response: QC Drainage Master Plan
government in the country, and has proven a reliable
means of transportation amid pandemic restrictions, Recognizing the need for an evidence-based plan that will help the city improve its facilities against flooding and its
serving nearly 65,000 commuters a week along eight response during disasters, the Quezon City government partnered with the renowned UP-NOAH disaster research
initial routes, as follows: Q City Bus center, to craft a drainage master plan.
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The partnership will develop an online-based decision- of construction work to be handled by the City. The DPWH will construct 16 classrooms, while the city will provide
support system, which will provide real-time information additional 13 classrooms, and eight laboratories, and other facilities. The infrastructure will also feature a rainwater
for enhanced public service, emergency response, and reservoir and solar panels with inverter rooms.
other necessary decision-making capacities during
floods and typhoons. An eight-storey building with a basement is slated to be erected at Bagbag Integrated High School, in Barangay
Bagbag. The building will have 52 classrooms and 12 laboratories. Additionally, a 284-capacity auditorium, libraries for
junior and senior high school, canteen and stage complete with dressing rooms. Other amenities include are parking
This is in fulfillment of the government’s duty to lots with PWD slots, a rainwater collector, and water feature at the courtyard.
create development plans for resource management
and environmental issues, as mandated by the Local
Government Code of 1991, Philippine Disaster Risk Connecting People: Community Wifi
Reduction and Management Act of 2010, Philippine
Climate Change Act of 2009, and other related laws. Recognizing the importance of internet and connectivity
in the new normal, the City government partnered with
Flood Hazard Map Globe Telecom to provide free one-hour daily internet
connectivity in approximately 3,000 access points
across 525 sites throughout the city, including barangay
Renovation of Essential Institutions
halls, health centers, public markets, malls and other
establishments. This enables QCitizens to access City
Improving Structures: Health Centers and Other Health services and other information online.
Care Facilities
Launching of the Community Wifi in partnership with Globe
Growing our Digital Backbone: Network Cabling in Telecom
QC implemented 46 health-related projects across the
City, amounting to Php277 Million, in line with its drive Quezon City Hall
to provide better social services and ensure high-quality
primary healthcare for the most vulnerable families and The QC Hall Compound Fiber Backbone Data Network
individuals. initiative, the first in a series of planned projects, aims
to provide 10 Gbps internet fiber connections for the
39 health centers were rehabilitated, 37 of which feature various civic center buildings. This will provide multiple
COVID-19 triage areas, with a medicine-dispensing departments with increased bandwidth and faster
room, pharmacy, and milk feeding station. network speeds, to better serve QCitizens.
Three public hospitals were upgraded, with the Newly renovated Banlat Health Center in Barangay Tandang Sora
Maintaining Standards: QC Road Network and Drainage
rehabilitation of the Quezon City General Hospital main
System
building accomplished within the fiscal year. Construction work continues at the Rosario Maclang Bautista Hospital, as
does the sewage system upgrade at the Novaliches District Hospital.
Quezon City continuously works to maintain its drainage
system and its 946 kilometers of City roads, out of the
nearly 2,326 kilometers of roads crossing the metropolis. Network Cabling in Quezon City Hall
Constructing Educational Facilities: Public Schools
With education as a priority of the City, the local From July 2020 to September 2021, 46 road surface improvements and asphalt overlay projects amounting to Php257.69
government allocated a total of Php1.24 billion across Million, involving 25.79 kilometers of road, were contracted by the city. Other road and drainage improvement projects
66 projects involving the construction and rehabilitation accounted for Php344.55 Million, across 35 projects, covering about 9.19 kilometers.
of school buildings, upgrading of electrical systems,
construction of other school facilities and structures.
Construction is ongoing on a four-storey building for
the General Lucerio Geronimo Integrated High School,
in Barangay Bagong Silangan. This is in partnership
and coordination with the Department of Public Works
Gen. Licerio Geronimo Integrated High School
and Highways (DPWH), with the major components
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Length Of Existing Roads in Quezon City (kilometers) by Classification Parks & Open Spaces in Quezon City by Category
As of June 30, 2021 As of June 2021
Classification District I District II District III District IV District V District VI Total
Category District I District II District III District IV District V District VI Total
National Roads 48.92 19.80 37.31 63.78 19.14 25.82 214.77
Developed 41 23 44 36 71 60 275
City Roads 233.26 76.10 156.53 207.58 192.01 80.37 945.84
Partially Developed 3 4 6 3 25 28 69
Private Roads 40.73 158.33 143.48 72.76 335.71 227.55 978.58 Undeveloped 42 49 31 36 59 53 270
Barangay Roads 2.62 121.51 3.84 9.88 13.91 35.60 187.36 Total 86 76 81 75 155 141 614
Total 325.53 375.74 341.16 354.00 560.77 369.34 2,326.54 Source: Parks Development and Administration Department
Lighting the Way: QC Street Lights

City Roads (in Kilometers) by Pavement Type
As of June 30, 2021 In accordance with Quezon City's illumination program
that aims for 100% illumination over all the streets and
Pavement Type District I District II District III District IV District V District VI Total roads for safety and visibility, the City targets to install a
total of 24,880 street lights across the six districts in 10
Concrete 189.96 61.02 125.81 183.26 142.56 75.93 778.54 years.
Asphalt 43.24 14.11 30.53 24.04 48.21 4.37 164.48 Of the total 54,347 existing street lights within Quezon
City, 27,197 are maintained by the City across various
Unpaved 0.06 0.97 0.19 0.28 1.24 0.07 2.81 locations. 26,487 city street lights have already been
replaced and converted into more efficient and energy
Total 233.26 76.10 156.53 207.58 192.01 80.37 945.84 saving LED lights. As of June 2021, an additional 421
streetlights were repaired and are operational. Street lights along Roces Avenue
Source: City Planning and Development Department
Developing Community Places: Parks and Open Spaces Quezon City Streetlights Inventory as of June 2021
For years, the City has been actively identifying public open spaces and developing them into community parks and Type District I District II District III District IV District V District VI Total
recreational facilities for QCitizens. As of June 2021, a total of 614 parks and open spaces were identified, an increase of
MERALCO
15 from the prior year. Of the total number of parks, 275 have been developed, 69 partially developed in phases, and 6,545 2,414 3,493 4,787 5,917 3,994 27,150
Pole-mounted
270 remain undeveloped.
City-maintained
LED 4,240 2,601 2,989 6,759 5,484 4,414 26,487
Non-LED 128 67 331 103 32 49 710
Total City-
4,368 2,668 3,320 6,862 5,516 4,463 27,197
maintained
Total 10,913 5,082 6,813 11,649 11,433 8,457 54,347
Proposed 10-year 100% Illumination Program Requirement
Total 5,544 5,779 5,184 5,225 1,640 1,508 24,880

Park in Hayaville Subdivision Barangay Bahay Toro
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Making Services More Accessible: District Offices

Consolidated Data on City Infrastructure Projects
To bring government services closer to the people, Quezon City prioritized establishing District Offices in each district, July 1, 2020 to September 15, 2021
manned by action officers appointed by the Mayor, along with personnel from different department offices of the City
government. Status
Contract Price
Project Type No. of Projects Description (as of September 15,
(in Php)
2021)
In 2020, the City acquired a 400 sqm property with a newly completed 7-storey building for the proposed District 3
Office in Barangay Marilag. For District 1, an existing 3-storey structure in Barangay Katipunan will be converted. A. Vertical Projects (Building and other Structures)
1 Hospital
Rehabilitation 1 completed
(isolation facility)
1 Hospital building
construction with 1 ongoing
COVID-19 triage area
2 Hospital
Rehabilitation
(upgrade sewage
2 ongoing
treatment plant,
additional x-ray
room)
1 Rehabilitation
of E.R. bay and
1 ongoing
Construction of
a. Health Centers & storage facility
46 277,363,086
Hospitals
1 Construction of
1 ongoing
Health Center
District 3 Action Office

37 Health Center
Rehabilitation (with 30 completed;
COVID-19 triage 7 ongoing
Setting Priorities: Building Essential Infrastructure
area)
Despite the reallocation of the bulk of the City’s funds to address the Social Services needs of QCitizens due to the
pandemic, the City government continues to pursue a broad range of essential infrastructure projects amounting to 2 Health Center
Php4.8 Billion. Rehabilitation
(electrical system, 2 completed
animal bite
treatment center)
1 Construction of
1 completed
molecular laboratory
Action Office inauguration
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Consolidated Data on City Infrastructure Projects Consolidated Data on City Infrastructure Projects
July 1, 2020 to September 15, 2021 July 1, 2020 to September 15, 2021
3 Construction of 2 Development
3 ongoing
new building (easement park, 2 completed
vertical garden)
7 Rehabilitation of 1 completed;
building 6 ongoing 25 Improvement of 3 completed;
community park 22 ongoing
13 Construction of
other structures 8 Improvement
(gate, fence, covered / Rehabilitation
pathwalk, waiting 2 completed; (Belarmino Sports
area, flagpole, stage, 11 ongoing complex, pocket
hand washing area, f. Parks, recreation & park, tennis court,
41 420,075,297 8 ongoing
b. Schools 66 standard toilet 1,237,963,758 Sports covered court &
facilities) stage, linear park
strip, vertical garden,
5 Renovation/ multi-purpose hall,
Rehabilitation (fence, playground)
5 ongoing
gate, stage, training
center) 5 Construction
5 completed
(GORA Lane)
37 Upgrading /
20 completed;
rehabilitation of 1 Construction of
17 ongoing
electrical system multi-purpose hall 1 for termination
(R.T. Gonzales Park)
1 Renovation of
1 for termination
school building 2 Building
Renovation with
7 Rehabilitation of 2 completed
COVID-19 Triage
office / buildings (Bahay Aruga, YMCA)
(various city hall
offices, district office) 1 Conversion from
c. City Government old jail to Welfare 1 ongoing
11 4 Rehabilitation 105,383,681 11 ongoing
Facilities g. Social Welfare Development Center
( Aquino House, 6 72,328,247
Facilities
Heritage House, 3 Improvement/
interactive center, Rehabilitation (Bahay
reception house) Kalinga Bldg., Sagip
Batang Solvent 3 ongoing
16 Building Shelter, Drug Rehab
Improvement/ & Treatement
Rehabilitation Facility)
d. Barangay (barangay Hall, 5 completed;
Community multi-purpose hall, 11 ongoing 4 Rehabilitation
Facilities h. Protective
covered court, senior of Police Station
(barangay hall, 26 291,041,034 Services (Police
citizen, daycare 4 (building, electrical 49,449,135 4 ongoing
multi-purpose Station, Fire
center) system, fence/jail
hall, daycare Station, Jail)
tower)
center) 10 Construction
(multi-purpose
10 ongoing
hall, barangay hall,
covered court)
2 Construction
e. Housing 3 88,315,802 3 ongoing
1 Land development
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Consolidated Data on City Infrastructure Projects Consolidated Data on City Infrastructure Projects
July 1, 2020 to September 15, 2021 July 1, 2020 to September 15, 2021
2 Construction Retaining wall
(Lucrecia Kasilag rehabilitation/
Performing Arts construction
Building and vending b. Slope Protection (4.019kms) 9 completed; 13
i. Other Buildings Site) 22 855,420,068
5 44,944,337 5 ongoing and Flood Control Retaining wall with ongoing
and Structures
1 Rehabilitation of strut, box culvert,
infirmary facility steel sheet files)
(0.890 kms)
2 Rehabilitation of
pump system Total Horizontal 111 1,555,225,457
2 Construction of Total 323 4,799,944,063

j. Market 2 Kamuning & Galas 349,122,694 2 ongoing
Public Market
1 Construction of
k. Evacuation Center 1 5-storey w/ deck 148,944,773 1 ongoing
evacuation center
1 Construction of
Baesa Columbarium
l. Columbarium 1 159,786,761 1 ongoing
with land
development
Total Vertical 212 3,244,718,606
B. Horizontal Projects (Roads, Bridges, Slope Protector and Other Structures)
32 Concreting/
Rehabilitation
5 completed; 27
with drainage
ongoing
improvement (8.62
kms.)
46 Asphalt overlay 19 completed; 27

(25.79 kms.) ongoing
a. Roads & Bridges 89 3 Concreting/ 699,805,389

Rehabilitation of 1 completed, 2
pathwalk/sidewalk, ongoing
(0.57 kms)
7 Bike lane 2 completed; 5

installation ongoing
1 Asphalt overlay
1 for termination
(1.11 kms.)
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VI. E INSTITUTIONAL DEVELOPMENT July 2020 - June 2021
Strengthening Internal Control: Internal Audit Service (IAS)

VI. E INSTITUTIONAL DEVELOPMENT Under Executive Order No. 01 Series of 2019, Mayor Joy Belmonte established the Internal Audit Service (IAS), to
provide independent, objective evaluation of the City’s internal controls systems, facilitating effective, efficient, ethical,
and economical operation, by auditing compliance, management, and operations.
With consistent reference to the Internal Audit Manual for LGUs – developed by the Department of Budget and
Management (2016), in relation to the Revised Philippine Government Internal Audit Manual (2020) – IAS proactively
conducts methodical Baseline Assessments of the Internal Control System (BAICS) within the executive branch of the
QC local government’s various departments, offices, and units.
Steering Quezon City to be a model of good governance, the Mayor issued Executive Order No. 3 Series of 2021,
establishing the Task Force for the System of Processing Monetary Claims by Third Parties to the Quezon City government.
Since its inception, IAS, with the City Administrator’s Office, has streamlined the process flow of interdepartmental
procedures for monetary claims, refining it over time, for the benefit of the City’s internal and external stakeholders. IAS
also established procedures on cash advances and helps ensure that Memorandum of Agreement (MOA) and other
contract agreements are ratified by the City Council and Executive Orders are further strengthened by Ordinances
when appropriate.
Planning for the Future: Local Development Plans
Aligned with Mayor Joy Belmonte’s thrust of accountability,

transparency, participative and effective governance, the local
government of Quezon City updated and revised the following major
planning and development documents:
• uezon City Ecological Profile – the City profile serving as

Q
the principal data base for preparing all mandated City plans
and programs
• 021-2025 Comprehensive Development Plan (CDP)
2
– a multi-sectoral development plan to implement the
Comprehensive Land Use Plan (CLUP) as well as the annual
Mayor Joy Belmonte and Vice Mayor Gian Sotto receiving the COA “Unqualified Opinion” report guide to public investments implemented through the Local
Development Investment Program (LDIP) and the annual
budget
Receiving the Commission on Audit’s highest honor for financial reporting, the City government’s Institutional • 021-2023 Local Development Investment Program
2
Development cluster continued to form plans to shape the City’s hopeful future. – a program that allocates the investible portion of the
annual general fund budget for implementing and funding
development programs, projects and activities identified
Achieving a New Milestone: COA Awards “Unqualified Opinion” in the CLUP, the CDP as well as the Mayor's development Comprehensive Development Plan Cover
initiatives
A testament to Mayor Joy Belmonte’s push for good governance, the Quezon City 2020 annual audit report earned a
landmark ‘unqualified opinion’ from the Commission on Audit (COA) – a first in COA’s history. For government entities,
• 2021-2027 Disaster Risk Reduction and Management Plan (DRRMP) – outlines the activities aimed at
strengthening the capacity of the local government units (LGUs), together with partner stakeholders, to
the unmodified audit opinion is the best mark and highest opinion the COA can provide.
build the disaster resilience of communities and to institutionalize arrangements and measures for reducing
disaster risks, in line with the national government’s policies and strategies
This rating is issued only when the auditor believes a state office has fairly and appropriately presented, without identified
exceptions, its financial statements, accurately disclosing all changes, accounting policies, and their applications, as • 021-2050 Enhanced Local Climate Change Action Plan – focuses on both climate change adaptation and
2
well as the results of those policies. mitigation and describes how LGUs plan to respond to climate change and mainstream such into local
development plans
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• uezon City Local Development Plan for Children (LDPC) – guided by mission, vision, goals and objectives
Q Ensuring Responsiveness: District Action Officers
of the Philippine National Strategic Framework for Plan Development for Children (Child 21), LDPC is an
expression of the City’s commitment to create a child-friendly city that implements the Convention of the In the fulfillment of the City Mayor’s 14-point agenda on delivering responsive, efficient and cost-effective social
Rights of the Child services, the Quezon City Council approved SP-3000, S-2021 establishing District Action Offices for each of the 6
Districts, supported by 42 co-terminus positions for their respective operations. Actions Officers for each District were
All these mandated plans are aligned with the City’s development vision, as well as with the local executive and likewise appointed by the Mayor to oversee district-specific concerns. City government departments will also assign
legislative agenda, and regional, national, and global development goals, and take into account the changes brought personnel to provide services in the district offices.
about by the COVID-19 crisis. Through consolidated efforts of the City’s planning and development stakeholders, these
plans were organized with broadest constituents’ consultations and fully integrate the umbrella document, Quezon
City Comprehensive Land Use Plan 2011-2025. Streamlining City Government Services: QCitizen ID
Launched in January 2021, the QCitizen ID (QCID) is a

Guaranteeing Completion: Contract Termination Review Committee unified ID for all QC residents that enables the city to
collect more comprehensive data about its residents,
To ensure that only feasible and priority projects are undertaken, the City government created the Quezon City Contract provide better services to citizens, allocate resources
Termination Review Committee (CTRC). The committee helps guarantee that only projects which can be completed more efficiently and equitably, and prevent fraud. The
are implemented. Terminated projects were not feasible either economically or technically, or significantly behind their QCID helps with the integration and linking of the City’s
intended completion dates. many citizen databases and records. It also serves as a
valid government-issued ID that can be used to access
As of June 2021, fifty-one (51) contracts have been terminated with a total savings of Php897 Million. This is part of the various services and benefits, including the Q City Bus,
cost-saving strategy of the City to fund its COVID-19 efforts. Pangkabuhayang QC livelihood and financial assistance Senior citizens receiving their QCID card
program, scholarship program, healthcare, and other
social services. The QCID will also replace the existing Senior Citizen, Persons With Disability (PWD), and Solo Parent
IDs over time.
Contracts Terminated in Quezon City
Citizens are provided with a unique ID number, a free physical ID, as well a digital ID that can be accessed via the
Particulars July - Dec 2020 Jan - June 2021 Total QCitizen mobile app. To facilitate citizen applications, this process may be completed online. As of September 15, 2021,
over 390,000 citizens have been approved with over 110,000 IDs already printed and undergoing distribution.
No. Contracts 41 10 51
Total Contract Amount

1,371,436,158 188,834,241 1,560,270,399 Banking Land: Land Acquisition Program
(in Php)
Contract Amount Paid To support future programs and projects, the City continues to acquire, hold and manage lands to locate various
Prior to Termination (in 639,412,125 23,855,043 663,267,168 infrastructure and community facilities such as housing, schools, health centers, roads, barangay halls, landfill and
Php)
structures for other public purposes. Land banking strategy is now being used to pool, hold and manage land resources
Savings from Terminated and make such resources available for public use at the right time.
732,024,033 164,979,198 897,003,231
Contracts (in Php)
The Quezon City government acquired 15 lot parcels, with a total aggregate area of 82,460 square meters and a total
Source: Procurement Office
acquisition cost of Php424 Million. 12 lot parcels were acquired with an acquisition cost of Php264 Million, and payment
of just compensation for 2 additional lot parcels through court proceedings totaling Php36 Million were made. Php125
Streamlining Steps: Procurement Process Million was appropriated by the City for the District 3 Action Office or the Mini-City Hall.
In compliance with governing public procurement processes covering all forms of government purchases from goods Protecting the City’s Most Valuable Asset: Healthcare for the QC Workforce
to services to infrastructure projects, the local government streamlined its processes, requiring early submission of
Project Procurement Management Plans (PPMP), consolidating purchases for common items, ensuring consistency The QC government partnered with Cocolife to provide healthcare service for all plantilla employees, entitling each to
and accuracy for similarly procured items, and institutionalizing Early Procurement Activity under GPPB Circular 06- Php100,000-per-illness coverage in a year.
2019.
Under the procurement agreement with the government-owned Cocolife, the 6,000 plantilla personnel can avail of
annual examination; outpatient services such as diagnostic procedures, minor surgeries, speech and physical therapy,
prenatal and postnatal care; dental coverage; and life insurance. The City is exploring options to provide contractual
employees with health insurance.
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In order to reward deserving employees and hire much needed staff, the City government approved 628 appointments
and promotions during the last year. This was in part to manage the significant backlog of employees who had not
been promoted for years.
Number of Issued Appointments
Type of Appointment July 2019 – June 2020 July 2020 – June 2021
Promotion 78 260
Internal Recruit
72 295
(Employees transferring to other departments or offices)
HMO cards for QC Hall employees
External Recruit (Newly hired employees ) 24 56
Bolstering the Team: Manpower Complement
Reappointment (Co-terminus/appointed positions) - 17
To continue providing quality service to its constituents, the City maintains a total workforce of 19,266, of which 6,030 Total 174 628
are in the Plantilla Position. Hiring of Contract of Service and Job Order personnel was increased to augment staffing in
Source: Human Resources Management Department
response to the pandemic. The gender distribution of the personnel complement is balanced and in line with gender
equality at the workplace.
Communicating with Our Constituents: Multimedia Usage and Platforms
The Quezon City government continues to focus efforts on disseminating vital information, addressing constituent
concerns, and promoting programs and services related to pandemic response. Through the Public Affairs and
Information Services, the City launched informative campaigns, amplified communications from the Mayor, and
delivered key messages to help QC residents and workers avail of local government services, as it expands its reach
in terms of traditional and digital media, tapping media companies to help achieve its objective of propagating
government programs.
Informing the Public: Press Releases
Press Releases are the main channel to send out

Personnel Selection Board screening of applicants
information about the City government’s activities. For
the period of July 2020 to June 2021, the Department
Personnel Complement generated 366 press releases focused on several topics
including health, sanitation, social services, governance,
Employment Status Branch Sex Distribution As of June 31, 2020 As of June 30, 2021 peace and order, risk reduction, and infrastructure and
Male 3,179 3,202 business.
Executive and
Plantilla Positions 5,963 6,030
Legislative Female 2,784 2,827
Growing Our Online Presence: Social Media Platforms
Male 4,674 4,656
Executive 9,213 10,074 One of the efficient ways to quickly send out messages
Female 4,539 5,418
Contract of Service and across to our Quezon City residents and other stakeholders
Job Orders Male 1,516 1,292 is through our social media assets. The City government
Legislative 3,636 3,163 grew more than 700,000 followers on its official Facebook
Female 2,120 1,871 page and over 27,000 followers on Twitter.
Total 18,912 19,267
Source: Human Resources Management Department 700,000 27,000
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Providing Online Convenience: QC E-Services A new Customer Relationship Management (CRM)

Ticketing System and Integrated Voice Recording
As part of Mayor Joy Belmonte’s push for automation of System (IVRS) Service Menu was implemented as well,
public services, the City government has embarked on to consolidate all cases and report details. This ensures
an ambitious and aggressive initiative to bring as many that all alerts, requests, and complaints are promptly
of its services online under a unified single sign-on QC endorsed to the appropriate departments and offices for
E-Services system. Many services have already been immediate action.
successfully migrated online, including applications
for Business Permit, Building Permit, QCitizen ID, Helpline 122 brings together the National Emergency
Occupational Permit, Health Certificate, Sanitary Permit, Hotline number 911, Citizens’ Complaint Center 8888,
QC Vax Easy (vaccine registration), Pangkabuhayang the email counterpart helpdesk@quezoncity.gov.ph,
QC, Kalingang QC Para sa Negosyo, and Real Property and the QCitizen Service Helpline, which has 24/7 direct
Tax (RPT) payments. Recognizing the growing need to two-way radio communication with all action units, such
make even more services accessible to citizens, the City as the police, fire department, medical responders, QCitizens Service Center operations area
government continues to migrate other services as well. As of September 2021, over 1.4 Million QC E-Services accounts traffic management, and barangays.
have already been created by citizens.
The hotline also serves as a feedback channel, where citizens can report allegations of inefficient and corrupt practices
within the jurisdiction of the City.
Helpline 122 Report July 2020 – June 2021

Incidence Number of Incidents
Emergency
Police Assistance 169
Fire Incidents 203
Medical Emergencies 1,300
Road Accidents 1,443

QC E-services main page Flooded 39
Making More Information Available: Quezon City Website Total Emergency 3,154
Non-emergency
The City government undertook an overhaul of the QC
website to provide more updated and useful information Road Accidents (TVI only) 793
to QCitizens. The new website is better organized and
more comprehensive, providing information on the Traffic Situation 139
various City Departments, programs, and services, City Hall Assistance (Complaints, Public Assistance, etc) 8,863
helpful guides for citizens as well as a career portal
powered by Kalibrr for applicants. Covid Concerns 3,399
Total Non-emergency 13,194
Expanding Ways of Contact: Helpline 122 Grand Total (Emergency and Non-Emergency) 16,348
QC enhanced its Helpline 122, to efficiently address

the needs of QCitizens. Reinforced services include The City government also recorded 1,330 reports from Hotline 888 and a total of 8,351 email concerns have been
emergency assistance, COVID-19-related issues, social processed and referred to different departments and offices for validation and immediate action.
service assistance, domestic violence reporting, and
other emergent concerns. QCitizens Service Center
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VII.
SPECIAL REPORT:
QUEZON CITY’S FIGHT
AGAINST COVID-19
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VII. SPECIAL REPORT: QUEZON CITY’S FIGHT AGAINST COVID-19 July 2020 - June 2021
Inoculating QCitizens: Vaccination Numbers

VII. SPECIAL REPORT: With approximately 2 Million citizens above 18 years old who are eligible for vaccination in the City, Quezon City set
QUEZON CITY’S FIGHT AGAINST an aggressive target of 1.7 Million or 85% of its eligible population for vaccination to achieve population protection. As
of September 15, 2021, Quezon City has administered 2,908,589 doses — 1,752,441 have been given the first dose and
COVID-19 1,156,148 have completed their second dose.
The City also launched the QC Protektodo website to provide citizens with information regarding COVID-19 and the
vaccination program (https://qcprotektodo.ph). The site also provided a means for volunteer healthcare workers to
register with the city to help augment the city’s workforce.
Total Vaccines Administered in Quezon City as of September 15, 2021

First Dose Second Dose Total Fully Vaccinated Individuals
1,752,441 1,156,148 1,249,878

2,908,589
103.08% of 1.7 Million 68.01% of 1.7 Million 73.52%* of 1.7 Million Target
Target Population Target Population Population
*Includes 93,730 individuals who were vaccinated with the one-dose Janssen vaccine
The City recorded its highest number of individuals vaccinated with 55,508 inoculations in one day. As of September
2021, an average of 40 permanent and pop-up vaccination sites are open daily. More sites will continue to operate in
each of the six districts in Quezon City every day, providing either first or second dose vaccinations.
Streamlining the Vaccination Process: The Three-Step Method
Vaccination time was reduced to one hour on average, due to observation, monitoring, and input from QCitizens
and even the City Mayor, which helped speed up the procedure and minimize huge lines. The DOH recommended
condensing the first five steps, without jeopardizing the vaccine’s essential components, into a three-step method.
QC-Vax-Easy home page
With health screening, immunization, and post-monitoring remaining among the stages, citizens and health staff alike
said the process became more efficient and comfortable. The Quezon City government is constantly upgrading its
Vaccination: QC Protektodo sa Bakunang processes, with the objectives of providing excellent service and serving as a model for other local governments.
Sigurado
Leading the Charge: Task Force Vax To Normal
As Quezon City continues to battle the challenges of

the COVID-19 pandemic through a vaccination program,
the Mayor’s Executive Order no. 44, Series of 2020 -
‘Establishing Task Force Vax to Normal, the Quezon City
COVID-19 Vaccine Plan’ - created a composite team
to oversee and ensure the expeditious and orderly
acquisition and distribution of vaccine. COVID-19 Vaccination
3-Step Vaccination Process
Aiming to vaccinate each eligible QCitizen and achieve herd immunity, the task force is composed of: Administration,
Legal & Human Resources; Supply & Infrastructure; Immunization; Data Management; Communication; Procurement
& Finance; and Security.
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Bakuna Nights offered QCitizens much needed options

to get vaccinated after daytime work hours without
disrupting their time or focus on their jobs.
The program later expanded to include the full-day

Bakuna All Day or Night campaign, to further accelerate
vaccine rollout.
Partnering with the Private Sector: Mall Vaccination

Venues and BPO Volunteers
As of September 2021, a total of 517,728 doses were

administered across the City’s shopping meccas, as QC Bakuna Nights in QC Hall covered walk
collaborated with malls to host vaccination programs.
The campaign began in April, with a ten-day run at

the SM North Edsa SkyDome, achieving an average
of 600 inoculants per day. Araneta Coliseum earned
Assisting in Registration and Scheduling: QC Vax Easy a reputation as a mega-vaccination site, catering to at
least 2,000 vaccine clients on a daily basis, with a high
QC Vax Easy, the City’s online vaccination registration and booking facility, accommodated 872,586 registrants as of of 4,393 doses. The process time takes less than 25
September 15, 2021. minutes, from registration up until the 15 minute post-
vaccination monitoring.
Residents can access the service at https://qceservices.quezoncity.gov.ph/qcvaxeasy. Once they create an account and
input their personal information and priority sector, they receive confirmation that they are registered and waitlisted SM Malls, Robinsons Malls, Ayala Malls, Eastwood
for vaccination. The easy-to-use system also enables QCitizens to self-book a time slot at selected vaccination sites, City, Fishermall, Waltermart, Eton Centris, Ever
pending vaccine availability. Commonwealth, and Araneta Coliseum all partnered
to create 14 mall immunization sites, with the goal of
averaging 1,000 jabs a day, made possible since the Vaccination in Smart Araneta Coliseum
Booking Vaccinations Offline: Barangay Master List malls provide their own medical teams, supplementing
the City’s overstretched medical staff.
Recognizing that many citizens have little or no access to technology,
the City created a method of registration that did not require technology Quezon City also joined forces with leaders in the Information Technology-Business Process Outsourcing (IT-BPO)
or an internet connection. Residents unable to register online can simply industry, to tap into their pool of employees with medical backgrounds, as volunteers in the immunization drive. Many
request to be included in their barangay’s master list for immunization. The BPOs employ physicians, nurses, medical technicians, and other healthcare professionals, and QC is home to almost
barangay will update them on their vaccination date. a third of the Philippine BPO industry, so this provides a good number of medical personnel to rely on, as the country’s
vaccine supply stabilizes.
On top of the permanent vaccination sites, the Health Department and
Office of the City Mayor conducted daily pop-up vaccinations across QC’s
six districts, each handling up to 1,000 clients. Barangay-registered vaccine Total Vaccines Administered in Partner Institutions as of September 15, 2021
clients were taken to their nearest pop-up site for inoculation, with the
First Dose Second Dose Total
second dose scheduled at the same venue. As of September 2021, at least
1.2 Million residents were vaccinated through this program. 336,272 181,456 517,728
Pioneering Jabs After Work: Bakuna Nights Partnering with Homeowners Associations, Civic Organizations, & Parish Vaccinations: Additional Vaccination Sites
In order to provide flexible vaccination schedules after work hours for employees and residents in the A4 priority Quezon City partnered with about 130 Homeowners’ Associations (HOA), subdivisions, civic organizations, and parishes,
category, the Quezon City government pioneered the Bakuna Nights initiative. As of September 2021, 113,262 doses inoculating at least 70,000 residents, by September 15, 2021.
have been administered to 64,264 individuals.
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Accelerating vaccine rollout, the City government briefed Getting Vaccinations in Vehicles: Drive-Thru & TODA Vaccination
the HOA volunteer teams, helped them set up their
sites, distributed vaccines, and monitored execution. In order to expand vaccination efforts, the City partnered with SM Malls, to open drive-thru vaccination in Districts 1 and
The organizations themselves secured vaccination 5. Citizens can stay in their cars, park in designated slots, and undergo the vaccination procedure, in no more than 45
sites, recruited medical and non-medical community minutes. This initiative reached as many as 500 pre-registered residents in the A1 to A3 priority groups in a single day.
members and employees, and supplied consumables The City plans to open more drive-thru sites, to safely vaccinate more citizens. In addition, Quezon City established
and other materials. drive-thru vaccination for tricycle drivers and TODA Members, As of September 15, a total of 12,301 doses have been
administered to 7,285 individuals.
Individuals from not just within the HOA’s boundaries,
but nearby barangays were vaccinated. More and more Providing Vaccinations on Wheels: QC Protektodo Bus
QC HOAs are reaching out to avail of this arrangement.
Fully equipped with all necessary vaccination
Vaccination in subdivisions and villages in partnership with HOAs
paraphernalia, the QC Protektado Bus is a mobile
Partnering with Government Agencies: Vaccinations vaccine center that has helped numerous residents,
for Government Personnel especially those in distant areas or with no means to
go to designated vaccine sites. Roaming the City. As
In its collaborative endeavor to attain herd immunity, of September 15, 648 persons have been inoculated
Quezon City issued invitations to vaccinate personnel through this program.
from 90 QC government agencies and government-
owned and -controlled companies, including the
COA, DENR, Department of Agrarian Reform (DAR), Boosting Digital Reach: Communication Efforts for the
Vaccination Program QC Protektodo Bus
and Philippine Statistics Authority (PSA). At least
20,000 employees are expected to be vaccinated, and
potentially more, through future collaboration. Quezon City maximized the power of digital
Vaccination at the Department of Agriculture communication, to provide the widest information
dissemination regarding the pandemic, and encourage
Administering to the Vulnerable: “Closed” Institutions the public to get vaccinated against COVID-19. These
efforts included daily updates on vaccination numbers,
About 3,602 seniors and health workers from ‘bubble’ institutions or agencies were vaccinated as of September 15, announcements through the City’s website and
2021, as the City government strove to serve people who are vulnerable or otherwise unable to travel to vaccination Facebook page, SMS text notification on vaccination
sites, such as the elderly, differently-abled individuals, persons deprived of liberty, and the staff who care for them. schedules, a responsive email facility for individual
questions (qcvaxeasy@quezoncity.gov.ph), and multiple
The endeavor was managed with the least possible disruption, in coordination with convents and seminaries such as webinar series.
St. Theresa’s College and Siena College, institutions for the differently-abled like Child’s World, the nine-home Nursing The web series ‘Sa Totoo Lang: What You Need to
QC Government official Facebook page
Home Federation of the Philippines, and health workers assigned at a psychiatric hospital. Know About COVID-19’ was an information campaign
to address vaccination hesitancy and boost vaccine
confidence among QC residents, explaining vaccine effects and benefits.
Leaving No One Behind: House-to-House for Bedridden
QCitizens ‘Quarantalks’ discussed multiple aspects of the evolving quarantine status, including a series on entrepreneurship,
which offered knowledge such as how to shift to digital payment and how to start an online food business, amid the
A total of 1,536 bedridden residents were inoculated, as pandemic.
of September 14, 2021, as QC doctors and health workers
went house-to-house, administering vaccination to
bedridden residents and those with comorbidities. COVID-19 Response
Aware that these very people are high on the
immunization priority list - ranked A2 and A3 - the City Dealing with Delta: Task Force Delta Variant
continues devising initiatives to ensure that each and
every resident is vaccinated, so that no QCitizen is left Quezon City established Task Force Delta Variant, to prepare for the threat posed by the highly-infectious, recent
behind. House to house vaccination for bedridden individuals COVID-19 strain. The task force evaluates and reinforces the City government’s present procedures, focusing on the
following key areas:
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The CESU conducts Rapid, Antigen, and/or RT-PCR testing, to ascertain the health and safety of the community.
• increased contact tracing COVID-positive individuals are referred to either barangay isolation or the City’s HOPE Community Caring Facilities.
• increased testing capacity Essential items, such as food, infants’ needs, household supplies, and hygiene items, are provided in lockdown areas.
• acquisition of needed equipment
• monitoring of medical capacity Reinforcing Efforts: Contact Tracing
• expansion of quarantine facilities
• mandatory case reporting Given the importance of contact tracing in preventing
• continuous vaccination deployment

the spread of the COVID-19 virus, the City hired at least
2,000 contact tracers through the Department of the
• strict monitoring of returning OFWs Interior and Local Government – Quezon City (DILG-
QC), and another 1,347 contact tracers through DOLE’s
Finding Hope in the Numbers: High Recovery Rate Tulong Panghanapbuhay sa Ating Disadvantaged and
Displaced Workers (TUPAD) program.
Quezon City achieved a 90.7% recovery rate, documenting 134,936
individuals who recovered from the virus. As of September 15 ,2021, the City The total of 3,559 contact tracers – from CESU and those
recorded 12,491 active cases, which constitutes 8.4% of the total confirmed Recovered patients in HOPE facility deployed from other agencies, along with the COVID
and validated cases. Response Team from the Barangay Health Emergency
Contact Tracing
Response Team (BHERT) and Quezon City’s Disaster Risk
Reduction and Management Office – conduct interviews,
Enabling Faster Results: QC Molecular Laboratory profiling, and initial public health risk assessments of
COVID-19 cases and their close contacts. The City is
As of September 2021, QC’s molecular laboratory has able to achieve an average of 8 persons traced for each
conducted 79,686 tests, with a turnaround time of about positive case.
one to two days. Established in 2020 and approved by
the DOH, the lab has a daily capacity of 1,200 tests, Quezon City also implemented BantAI COVID, an
significantly contributing to the City’s quicker release of artificial-intelligence program that uses SMS texting
RT-PCR results. to remotely monitor close contacts of COVID-19-
positive patients. The AI instantly transmits any reported
symptoms to one of its health coaches, who then assess
Targeting Areas for Selective Quarantine: Special the person’s condition and extend healthcare services,
Concern Lockdown via telemedicine.
CESU contact tracing
QC implemented 541 Special Concern Lockdowns,
affecting an estimated 29,845 families and 79,419 Medical Technicians at the QC Molecular Laboratory
Monitoring Cases: Satellite Contact Tracing Offices
individuals, from May 14, 2020 to September 15, 2021.
This strategy avoids locking down entire barangays, Quezon City formed a network of six contact tracing satellite offices, one for each
which widely disrupts community livelihood. Instead, district of the city. The improved community surveillance substantially augments
Special Concern Lockdown zeroes in on a specific early identification of cases, disease tracking, and prompt implementation of
location, where at least two households have active, pertinent measures, to control and avoid further transmission of the virus.
probable, or suspected COVID cases within the last 14
days, as determined by the City’s Epidemiology and
Surveillance Unit (CESU). Reducing Physical Contact: Kyusipass Contact Tracing
Said location can be a neighborhood, street, or even Acknowledging the importance of contact tracing in mitigating and preventing
just a building, based on factors such as high population the spread of the virus, Quezon City launched Kyusipass Contact Tracing App, via
density, poor feasibility or contact tracing, and difficulty SafePass. This online app empowers citizens to conveniently present their personal
in implementing physical distancing measures and information and health declaration, by simply displaying a QR code on their mobile
other health protocols (e.g., limited accessways, sharing Special Concern Lockdown in Barangay Sto. Nino phone. This negates having to constantly fill out paper documents, risking repeated
of kitchen or toilet, and so on). Families in the affected physical contact.
area are required to undergo strict quarantine for 14 days.
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KyusiPass was implemented in City government offices, and expanded to businesses across QC, upon passage of City
Ordinance SP-3019, amended by SP-3033. Business establishments can apply for KyusiPass inclusion through online
registration.
Consulting from a Distance: QC COVID Telemed
The City launched the COVID Telemed system, enabling medical consultation by patients under quarantine with
doctors via video call or SMS. With no need for physical contact, the Telemedicine system protects both users and
medical professionals.
Accommodating COVID-19 Patients: QC Hospitals HOPE Facility for mother with babies
Quezon City General Hospital revamped its chapel as

an Intensive Care Unit ward, equipped with 21 beds and Bed Capacity per HOPE Facility
medical equipment needed for severe COVID-19 cases. As of September 2021
All Quezon City hospitals – Quezon City General, Facility Bed Capacity
Novaliches District Hospital, and Rosario Maclang HOPE I 81
Bautista General Hospital – continue to accept and
administer to high-risk COVID-19 patients, in dire need HOPE II 310
of medical attention. HOPE III 97
HOPE IV 176
QCGH converts the chapel into COVID19 ICU during the surge of HOPE V 45
COVID-19 cases
HOPE VI 330
HOPE VII 160

Number of Admitted COVID-19 Patients per QC Hospital
HOPE VIII 76
City Hospital 2020 January – September 14, 2021 HOPE IX 154
Quezon City General Hospital 942 945 HOPE X 70
Rosario Maclang Bautista General Hospital 155 460 HOPE XI 66
Novaliches District Hospital 182 663 HOPE XII 168
* numbers exclude suspect or probable cases Total 1733
Offering Hope: Additional Quarantine Facilities Quarantining Near Home: Barangay Quarantine Facilities
In preparation for potential surges in COVID-19 cases, the Quezon City government expanded its HOPE Community 86 barangays opened quarantine facilities for their constituents, with a total bed capacity of 878, supplying QCitizens
Caring Facility to accommodate more citizens in need of immediate care and who are unable to undergo self- with options in addition to the City’s HOPE Caring Facilities.
quarantine in their respective homes. There are currently 12 Community Caring Facilities established and designed to
accommodate 1,733 patients. As of September 15, 2021, there is a 63.53% occupancy rate, although this has exceeded
the critical level of 90% on several occasions.
Family rooms were also added to HOPE Facilities to accommodate families who can stay in one room. During their stay,
complete meals, hygiene kits, and medicines are provided along with medical services by the dedicated healthcare
workers.
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Bed Capacity per District

As of September 2021
Number of Barangays with

District Bed Capacity
Facilities
I 15 125
II 4 75
III 27 249
IV 23 272
V 10 90 Kyusi Iwas COVID CESU conducting mass testing in a private company
VI 7 67 Mobile Testing Vehicles (MTVs) - equipped with generator, mini-laboratory, negative pressure, and self-decontamination
area - were deployed to relevant worksites, conducting hundreds of Antigen Rapid Tests (AgRT) and Real-Time
Total 86 878
Polymerase Chain Reaction Tests (RT-PCR) per day. Confirmed cases were identified, and close contacts immediately
quarantined, enabling prompt treatment and care for the patient, security for their colleagues, and continued safe
Ramping Up Capacity: Expansion of Community-Based operations for more QC businesses.
Testing
Early detection is key to quickly mitigate the risk of further Financial Assistance
transmission, thus increasing the testing capacity of the
City is an integral part of holistic COVID-19 response. QC
expanded its testing capacity, with 23 sites across the Helping the Community: Enhanced Community
City with a testing capacity of 4,000 tests per week. All Quarantine Ayuda 1 and 2
testing sites were made accessible to the community
and free of charge. Due to the sudden surge of COVID-19 cases, Enhanced
Community Quarantine (ECQ) was implemented in NCR on
The sites are operational from Monday to Saturday, two separate occasions. Quezon City distributed financial
9 a.m. to 3 p.m. Probable COVID-19 patients, close assistance to residents who were greatly affected by the
contacts of positive patients, and citizens experiencing renewed ECQ. This was done both times ECQ held sway
symptoms are prioritized. Consideration is also extended to date in 2021, in April and August, with each qualified
to pregnant women, job seekers, dialysis patients, and resident receiving Php1,000 up to a maximum of Php4,000
Mobile Community Testing
individuals slated to undergo medical procedures. per family, depending on the number of family members.
Helping the Jobless: Kalingang QC for Displaced Workers Ayuda Pay-out

Number of COVID-19 Tests Conducted by Type
Type of Test July – December 2020 January – September 15, 2021 As the pandemic continues to affect people’s lives,
the Mayor signed Executive Order No. 19, series of 2021
RT-PCR 22,184 67,293
which grants Quezon City residents who lost their jobs
AntiGen N/A* 7,477 or were unemployed during the ECQ implementation to
a one-time financial assistance through the Kalingang
*Antigen Tests were not yet accepted for COVID-19 screening
QC program. Residents can apply for the assistance and
present a proof that they did not receive salary or that their
work is not permitted within the duration of ECQ. Priority is
Providing Free Testing: Kyusi-Industriya, I.W.A.S. sa COVID-19! (Industry-wide Active Surveillance)
given to those individuals who will not receive any financial
Through CESU, Quezon City provided free COVID-19 tests to employees of 45 private companies and government assistance during the ECQ period. Eligible applicants are
agencies within the city. This program prioritized establishments where large numbers of people gather, including entitled with Php2,000 which can help alleviate displaced
contact centers, grocery stores, wet markets, banks, churches, malls, and similar organizations. workers' financial needs. Kalingang QC sa Negosyo Awarding of beneficiaries
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Helping the MSMEs: Kalingang QC Wage Relief and Kalingang QC Para sa Negosyo
Quezon City expanded its financial assistance for MSMEs, augmenting the Kalingang QC Wage Relief Program that
focused on micro enterprises with the Kalingang QC Para sa Negosyo Financial Assistance Program for Quezon
City Small Enterprises. This aims to encourage continuous employment and help small businesses recover, thereby
boosting the local economy, keeping businesses relevant, creating a multiplier effect in terms of money inflow, and
promoting Quezon City as a business-friendly haven, even amid the pandemic.
Number of Beneficiaries Provided Financial Assistance and Total Amount

As of September 15, 2021
Financial Assistance Program Number of Claimed Beneficiaries Total Amount (in Php)
792,834 families / 2,481,947

ECQ Ayuda 1 (April 2021) 2,481,947,000
individuals
795,050 families / 2,481,947

ECQ Ayuda 2 (August 2021) 2,481,947,000
individuals
25,479 individuals 50,958,000

Kalingang QC for Displaced Workers
Kalingang QC Wage Relief Program 2,500 Micro Businesses /

117,851,500
(Micro Enterprises) 6,380 employees
Kalingang QC Para sa Negosyo Financial

297 businesses /
Assistance Program 68,865,358
11,200 employees (estimated)
(Small Enterprises)
Helping the Heroes: Aid for Frontliners Who Test Positive for COVID-19
In recognition of the frontliners who constantly risked their lives during the pandemic, QC passed City Ordinance SP-
3029, granting financial assistance to Quezon City frontliners who contract COVID-19. Patients who recover from the
disease are given Php10,000, while Php20,000 is allotted to succor the families of the City’s fallen heroes.
Helping Those in Government Service: Hazard Pay for QC LGU and Barangay Personnel
The City government acknowledges the commitment of the City’s employees who continue to provide services despite
the threat brought by COVID-19. City Ordinance No. SP-2923, S-2020 was passed, granting Php500 daily hazard pay to
QC government personnel who physically report for work during ECQ. Similarly, City Ordinance SP-2926, S-2020 was
passed, granting Php200 daily hazard pay to all barangay personnel who physically report for work during ECQ.
Helping the Compassionate: Allowance for Volunteer Medical Staff and Healthworkers
City Ordinance SP-3024 was passed, providing medical professionals, staff, and other healthcare workers who volunteer
and lend their time in service to the citizens of Quezon City with a maximum of Php2,500 per day as allowance. These
volunteers were deployed to the City’s designated vaccination sites and assigned as health screeners or inoculators.
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VIII.
FINANCIAL
HIGHLIGHTS
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VIII. FINANCIAL HIGHLIGHTS July 2020 - June 2021
expenses were integrated into this year’s budget. This was further increased to Php34.4 billion through a Supplemental
VIII. FINANCIAL HIGHLIGHTS Budget, with Social Services continuing to receive the bulk of the funding at Php17.3 billion or 50.3%. Personnel Services
grew by 12% to almost Php6 billion, driven by the implementation of the third tranche of RA No. 11466 or the Salary
Standardization Law of 2019.
Total Revenue
Source: 2020 and 2019 Commission on Audit Annual Audit Report
Quezon City Maintains Its Strong Fiscal Standing
Despite the hard impact of economic adversities brought forth by the COVID-19 pandemic, the Quezon City government
sustained its strong fiscal profile. Actual Collections of Php27.5 billion in 2020 were the most generated by the City in
its history as various good governance initiatives helped offset the negative impact of numerous tax relief measures.
Already the highest for Local Government Units in the country, Revenue from Local Sources increased slightly in the
past year to Php21.9 billion. While the City’s cash position decreased due to COVID-related spending, it remained
robust at Php24.6 billion, above the 2019 pre-pandemic amount.
Substantial Increase in Non-Current Assets
The City government undertook a concerted effort to ensure that its assets were properly recorded. Donated lands
with transfer certificate of titles, deed of donations and Sangguniang Panlunsod Resolutions were identified during a
robust inventory conducted by the City’s General Services Department and valued based on the latest zonal valuation
of the Bureau of Internal Revenue (BIR). This led to a material increase in non-current assets amounting to over Php347
billion and contributed to Quezon City’s status as the richest city in the Philippines based on asset size. On the other
hand, corresponding Liabilities grew by less than Php10 billion as the City continued to remain debt-free.
2021 Budget Continues Focus on Social Services
The approved initial 2021 Budget of Php28.7 Billion surpassed the record set the previous year as COVID-related Source: City Treasurer’s Office
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Source: City Treasurer’s Office Source: 2020 and 2019 Commission on Audit Annual Audit Report

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Source: City Treasurer’s Office

Source: City Budget Department
* General Fund Budget includes Supplemental Budgets passed during the year
Source: City Budget Department Source: City Budget Department
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IX. EXECUTIVE REPORT July 2020 - June 2021
• Identify and develop vaccination centers in suitable places within the City;
IX. EXECUTIVE REPORT • nsure timely delivery of vaccines, syringes, personal protective equipment (PPEs) and other ancillary
E
immunization supplies; and
• onitor and oversee the implementation of the vaccine campaign and ensure efficient allocation of human
M
resources, including medical and non-medical staff.
EO No. 45 S-2020: Mandating Health Protocols for Public Transportation

To mitigate the COVID-19 pandemic, this Order imposed critical health measures on public transportation in Quezon
City, including the following;
• Wearing of face masks and face shields;

• Physical distancing; and
• Regular disinfection of high-touch surfaces.
EO No. 47 S-2020: Creating the Committee on Anti-Red Tape and Ease of Doing
Business (CART-EODB)
This Order reconstituted the City’s Ease of Doing Business and Automation Task Force in support of the Anti-Red Tape
Authority’s push for the institutionalization a Committee on Anti-Red Tape. The Committee has, among others, the
following functions:
• Streamline all City government services

• Enable service delivery through physical or online one-stop shops
• Digitize of computerize transactions as far as practicable
• Enable electronic payment for City government services and transactions
• Monitor and periodically review the office or agency’s Citizen Charter
• Establish and manage a public assistance complaints desk
From July 2020 to September 2021, Mayor Joy Belmonte issued 36 Executive Orders, 28 Memorandum Circulars
EO No. 4, S-2021: Mandating Strict Cyber-Security to Protect City Government Systems
and 223 Office Orders. Below are highlights of some of the key Executive Orders passed during the time period that
This Order mandated the Office of the City Administrator and the Information Technology and Development Department
impacted the City most prominently.
to ensure best-practice cyber-security for the City’s online systems, including application security, information security,
network security, data backup and recovery, operational security, and employee training.
EO No. 38 S-2020: Establishing the Quezon City District Action Offices
The Order designated an Action Officer for each District of Quezon City to provide quicker and more responsive service.
EO No. 7, S-2021: Creating the Executive-Legislative Committee for Boundary Disputes
In particular the Order tasks each District Officer with the following responsibilities:
The concerned Committee has, among others, the following functions:
• Supervise and coordinate the delivery of government services at the district level;
• Make recommendations to the City Council regarding the resolution of boundary disputes among barangays;
• Adopt measures to safeguard city properties in each district; and
• acilitate discussions between the concerned barangays and invite them to submit position papers regarding
F
• Make recommendations to the Mayor regarding development plans in their specific areas. the dispute; and
EO No. 44 S-2020: Creating Task Force “Vax to Normal”: The Quezon City COVID-19 • Act as a resource in case the City Council acts as a tribunal to resolve a barangay boundary dispute.
Vaccine Plan EO No. 15, S-2021: Establishing Task Force Delta Variant
This Order created a Task Force to plan and implement the COVID-19 vaccination of Quezon city residents and workers. This Order established a Task Force to combat the dreaded Delta Variant of the COVID-19 virus. Among the measures
Among others, the Order empowered the City Government’s relevant departments to do the following: authorized by the Order are the following:
• evelop and implement an information system for registering beneficiaries, administering and tracking the
D • Enhanced contact tracing and testing;
•
distribution of doses;
• Acquisition of additional supplies including antiviral drugs, high-flow oxygen machines and respirators; and
Manage the storage, distribution and inventory of vaccines;
• Enforcement of mandatory reporting of suspect, probable and confirmed COVID-19 cases.
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IX. EXECUTIVE REPORT July 2020 - June 2021
EO No. 16, S-2021: Establishing the City Healthy Food Procurement Policy
Among others, this Order requires that food items procured by the City Government comply with best practice nutrition
standards. Also, the City should promote local sourcing of healthy food and food ingredients, conduct traiing and
workshops for food suppliers, and develop urban agriculture.
EO No. 18 S-2021: Implementing Distribution of Financial Assistance in Respect of ECQ

This Order implemented the distribution of financial assistance or ayuda released by the Department of Budget and
Management to Quezon City, for low-income families affected by the enhanced community quarantine (ECQ) in August
2021.
EO No. 19 S-2021: Kalingang QC Financial Assistance

This Order provided a one-time financial assistance of PhP2,000 to Quezon City residents that had lost their jobs during
the enhanced community quarantine (ECQ) in August 2021.
EO No. 21, S-2021: Devolution Transition Committee

This Order creates a Committee to manage the process of devolving national government functions to the City
Government as required by the Supreme Court in the Mandanas ruling. Among others, the Committee shall do the
following:
• repare the QC Devolution Transition Plan in close coordination with the national government agencies
P
(NGAs) concerned;
• Identify the functions, services, and facilities to be fully assumed and the programs, projects and activities
to be devolved; and
• evelop measurable performance indicators and targets for the implementation of the devolution;
D
monitor achievement of such indicators and targets; adjust the plan as may be necessary in response to
developments.
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X. LEGISLATIVE REPORT July 2020 - June 2021
X.
LEGISLATIVE
REPORT
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ANNUAL REPORT
of tablets compliant with the minimum specifications for information and communication technology equipment, as
X. LEGISLATIVE REPORT mandated by the Department of Education, for about 180,000 students, including guidelines for distribution, monitoring,
and exercise of diligence for their proper use.
SP-2974, S-2020, an Ordinance Strengthening the Basic Education Enhancement Program by Adopting the Blended
Learning Delivery Mode in Quezon City Amidst the Coronavirus Pandemic, promoted blended learning in Quezon City,
by ensuring distribution of printed learning materials to all day-care to K-12 student residents of Quezon City.
SP-2958, S-2020 provided protocols and requirements for individual and home quarantine, and defined the
authority of the Quezon City Health Department in prescribing requirements for RT-PCR testing and the duration of the
quarantine period, while SP-2959, S-2020 provided guidelines for special concern lockdown of areas with clustered
cases, defined as a neighborhood, street, or compound that has two (2) or more households with confirmed, suspected,
or probable COVID-19 cases within the last fourteen (14) days.
SP-2964, S-2020, an Ordinance Allocating Funds for Contact Tracers as Part of the Barangay Health Emergency
Response Teams, authorized barangays to engage up to 300 contact tracers under their Barangay Health Emergency
Response Teams, under the supervision of the Quezon City Health Department, and allotted Php14,400,000 for their
annual allowance, or about Php4,000 per month per contact tracer in Quezon City.
SP-2965, S-2020, Quezon City Face Shield Ordinance, and SP-2987, S-2020 mandated the use of face shields
in public and crowded places, and the strict observance of minimum health protocols on public vehicles.
SP-2972, S-2020 amended Ordinance No. SP-91, S-1993, or the Quezon City Revenue Code of 1993, granting idle
tax exemption to landowners who devote and promote maximum utilization of their idle lands through productive
urban agriculture, resulting in agricultural produce for personal or public consumption.
SP-2975, S-2020, an Ordinance Prohibiting Public Disturbance Noises During School Hours from Monday to Friday,
7:00 a.m. Until 5:00 p.m. in Quezon City and Providing Penalties for Violation Thereof, prohibited any person, natural
or juridical, in Quezon City to engage in any activities that produce loud, excessive, disturbing, and unhealthy sound
amplification beyond human tolerance that disrupt the conduct of online class during the school hours from 7:00 a.m.
The 21st City Council, with Vice Mayor Gian G. Sotto presiding, held 36 regular sessions and 3 special sessions, until 5:00 p.m., Mondays to Fridays, in order to help students focus on their lessons while at home.
successfully enacting 347 resolutions and 68 ordinances, most of which were COVID 19-related measures. The
measures of note are as follow: SP-2976, S-2020, an Ordinance Promoting Responsible and Safe Kite-Flying in Quezon City and Providing Penalty
for Violation Thereof, ensured that kite-flying in Quezon City will not be a hindrance and inconvenience to public
SP-2950, S-2020, an Ordinance Imposing a Kalinga Fare for All Tricycles and Pedicabs-for-Hire in Quezon City utilities, especially in the middle of the pandemic.
During the Community Quarantine Due to Covid-19 Pandemic, allowed a provisional increased fare for tricycles, three-
wheeled vehicles, e-trikes, and pedicabs, to sustain the needs of members of the Quezon City Tricycle Operators and SP-2978, S-2020 exempted Barangay Public Safety Officers and the people they apprehend from payment of
Drivers Association during community quarantine. medical evaluation and/or medical report fees at the Quezon City General Hospital, Novaliches District Hospital, and
Rosario Maclang Bautista General Hospital, while SP-2992, S-2020 granted a monthly incentive allowance of Php500.00
SP-2956, S-2020, Supplemental Budget No. 4, in the amount of Php2,881,887,175, and SP-2966, S-2020, each to regular Barangay Public Safety Officers, for the years 2020 to 2022.
Supplemental Budget No. 5, in the amount of Php1,155,005,801, allotted funds for various maintenance and other
operating expenses, along with property, plant, and equipment expenditures, in response to the COVID-19 pandemic SP-2983, S-2020, an Ordinance Prohibiting the Indiscriminate and Improper Disposal of Face Masks and Other
and other purposes. Covid-19 Protective Gear and Products in All Places Within the Territorial Jurisdiction Of Quezon City and Prescribing
Penalties for any Violation Thereof was designed to further transmittal of the COVID-19 virus.
SP-3021, S-2021; SP-3020, S-2021; SP-2979, S-2020; SP-2981, S-2020; SP-2952, S-2020; SP-
2951, S-2020 granted several tax-period payment extensions, while SP-2982, S-2020 condoned surcharge and SP-2985, S-2020, an Ordinance Providing for Special Protection of Children Against Coronavirus Disease 2019
interest for delayed payments in 2020, as did SP-3017, S-2021; SP-2995, S-2021 and SP-3018, S-2021, for (Covid-19) by Setting Children Protection Hours Within the Territorial Jurisdiction of Quezon City, Providing Penalties for
2021. Violation Thereof, and for Other Purposes, prohibited minors to roam around or loiter in public places without lawful or
justifiable reason, to protect children from exposure to the COVID-19 virus, while SP-3003, S-2021 provided for new
SP-2954, S-2020, an Ordinance Providing Free Use of Tablets to All Secondary Grade 7 to Grade 12 Public School public safety hours for Quezon City, enabling the Honorable Mayor to amend such hours, based on the guidelines set
Students of Quezon City in Preparation for Blended Learning for the School Year 2020-2021, provided for the free use by the Inter-Agency Task Force for the Management of Emerging Infectious Diseases.
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SP-2986, S-2020 and SP-2996, S-2021 extended suspension of the imposition of updated real property taxes, SP-3007, S-2021, an Ordinance Providing for the Free Issuance of Certified True Copy of Certificate of Live Birth of
based on SP-2556, S-2016, pertaining to the new schedule of fair market values, until December 2022, to lessen the Quezon-City-Born Children for the Purpose of Enrollment in Kindergarten, was formed to lessen financial burdens and
burden and protect the interest of property owners in the middle of the pandemic. encourage parents who are enrolling their children for the first time.
S-2988, S-2020, the QC Safe Cycling and Active Transport Ordinance of 2020, promoted the use of active transport SP-3008, S-2021, an Ordinance Temporarily Suspending the Rent in City-Owned Markets on Pork Chicken
and redesigned local roads as cycling lanes and walking paths, while ensuring that intersections are safe to cross Stallholders Affected by the Price Ceiling Provided Under Executive Order No. 124, S-2021, for the Effective Period of
and change directions at-grade, without use of any other infrastructure. It also created the Quezon City Bicycle and the Said Executive Order, helped vendors affected by the mandated price ceiling, and encouraged them to continue
Active Transport Section, under the Department of Public Order and Safety – Green Transport Office, which is tasked have meat products available for the benefit of consumers.
to develop an incentive scheme for the promotion of active transport; establish a cyclist-and-active-transport-users
database, which will be used to improve the program of the City; identify and establish cycling lane network and SP-3013, S-2021, an Ordinance Amending the Validity of Business Permits from December 31 of Every Year to One
walking paths; and regularly conduct research, including walkability and bikeability studies of the City. Year from Date of Issuance of Anniversary Date, Amending Further Ordinance No. Sp-91,S-93, Otherwise Known As the
Quezon City Revenue Code of 1993, provided for the one-year validity of business permits, in line with the City’s goal to
SP-2989, S-2020 amended Ordinance No. SP-2889, S-2019, recommending the maximum fees and charges of be a preferred destination for businesses.
barangay clearances for doing business, under the Unified Barangay Revenue Code for all barangays.
SP-3016, S-2021, an Ordinance Adopting a Rental Housing for Qualified Beneficiaries of Quezon City Socialized
SP-2971, S-2020 and SP-2998, S-2021 created fifteen new plantilla positions, and amended the Quezon City Housing Projects, provided greater housing opportunities to Quezon City residents, by creating a rental housing
University Charter of 2019, in order to further strengthen and enhance the programs of Quezon City University, through scheme for qualified beneficiaries, who are identified as those underprivileged, homeless, and informal settler families
the introduction of institutional changes in its charter. who cannot afford to purchase socialized housing. It also created a Beneficiary Selection and Arbitration Committee, a
Rental Housing Trust Fund, and designated the starting monthly rent as Php800.
SP-2997, S-2021 approved the Institutional Development Plan for the calendar years 2021-2026 of the Quezon City
University, which articulates the human, organizational, political, and economic sustainable development plans of the SP-3019, S-2021, an Ordinance Mandating the Use of the Kyusipass Contract Tracing Method through Safepass
university, and promotes and strengthens the culture of social dialogue, participation, inclusiveness, convergence, and for All Residents and Non-Residents, and Establishments Within the City, Whether Public or Private, and Providing
partnership. Penalties for Violation Thereof, provided for a contactless and easier contact-tracing method, integrated with the
Quezon City Contact Tracing and Incident Management System, and mandated the use of QR Codes for entry to all
SP-2999, S-2021, Quezon City Anti-Trafficking in Persons Ordinance of 2020, localized Republic Act No. 9208, as establishments in Quezon City, including events such as bazaars, weekend markets, outdoor fairs, and similar activities.
amended by Republic Act No. 10364, the ‘Expanded Anti-Trafficking in Persons Act of 2012’, and created the Quezon
City Council on Anti-Trafficking, including its composition, duties, and functions, as well as a technical working group, a SP-3024, S-2021, an Ordinance Granting Daily Allowance to the COVID-19 Vaccination Volunteer Medical Staff,
joint task force, an office under the Office of the City Mayor, and a shelter for victims of trafficking in Quezon City. provided for food, travel, and subsistence allowance for the City’s volunteer medical staff serving at Quezon City
vaccination sites, in the maximum amount of Php2,500 per day.
Aside from the establishment of a unified database, SP-2999, S-2021 also mandated the development of a manual of
operations on the handling of trafficking cases, and a trafficking-in-persons prevention plan for the barangay and city SP-3025, S-2021 and SP-3026, S-2021 granted hazard pay to all personnel of the Quezon City local government
level. It further instructed the Quezon City Council on Anti-Trafficking to institute a scheme rewarding or incentivizing who physically reported for work during the period of Enhanced Community Quarantine and Modified Enhanced
those who give vital information that leads to the prevention and suppression of trafficking activities, and authorized Community Quarantine, in the amount of Php500.00 per day, as well as for all barangay officials and personnel, in the
the City Business Permits and Licensing Department to cancel business permits and licenses of establishments who amount of Php200.00 per day.
engage in illegal trafficking activities.
Aside from the enactment of the above-mentioned measures, the legislative department also participated in the safety-
SP-3000, S-2021, Quezon City District Action Office Ordinance, created mini city halls, with an organizational seal certification of the City Hall Offices, to promote and ensure compliance with minimum public health standards.
structure and clear duties and functions per district, bringing major customized services nearer to constituents, for
more active, efficient, equitable, and coordinated government machinery at the ground level. By the end of June 2021, the offices of all 38 honorable city councilors, the Office of the Secretary to the Sangguniang
Panlungsod, and the Office of the Vice Mayor were all individually safety-seal certified, by the Department of Interior
SP-3001, S-2021, an Ordinance Granting All Tricycle Operators and Drivers Associations (TODA) to Operate Person and Local Government. The DILG later awarded the Legislative Department, through the Office of the Vice Mayor,
with Disability (PWD)-Friendly Motorized Tricycles-for-Hire Within Their Designated Zones/Routes, ensured that PWDs a Mark of Distinction, in recognition of their laudable and innovative practices, in compliance with minimum health
and the elderly sector will be properly accommodated by available public transportation. standards, as set under the Safety Seal Certification Program.
SP-3002, S-2021, an Ordinance Institutionalizing a Comprehensive Program for Persons Deprived of Liberty (PDLs)
at the Quezon City Jail Female Dormitory, Providing Funds Therefor, and for Other Purposes, recognized the rights
of every woman deprived of liberty, and established a program that will give access to health care, medicine, and
rehabilitation, education, livelihood, and reintegration programs, intended to help all those detained at the Quezon City
Jail Female Dormitory.
144 145
QUEZON CITY
ANNUAL REPORT
XI. AWARDS AND RECOGNITION July 2020 - June 2021
XI.
AWARDS AND
RECOGNITION
146 147
QUEZON CITY
ANNUAL REPORT
Carbon Disclosure Project (CDP) A-List City

XI. AWARDS AND RECOGNITION • for sufficient climate data and actions reporting to the CDP-ICLEI Unified Reporting System
Quezon City was honored to earn global and local recognition for its people’s tireless dedication. • the CDP captures the impact of each city’s collective actions through standardized measurement of
emissions, climate risks, and mitigation efforts
• given to just 88 cities globally, only two of which were from Southeast Asia
International Awards, Citations, and Features
Featured as a Case Study on Integrated Food Systems
Stevies Gold Award for Innovation in Government Publications

• cited for best practices on building food and nutrition resilience
• for Made in QC 3 • y Norway-based EAT, a global non-profit organization dedicated to transforming global food systems, and
b
• given at the virtual 8th Annual Asia-Pacific Stevie awards on July 14, 2021
UNICEF
Featured for QC’s green recovery plan, focusing on urban agriculture and livelihood
• y the Global Covenant of Mayors for Climate and Energy (GCoM) - in partnership with The New York Times
b
- as well as in the EAT@Home Forum
National Awards , Citation, and Features
Unmodified Opinion from the Commission on Audit (COA)
• for Quezon City’s 2020 Annual Audit Report
Special Achievement Award in GIS (SAG)

• t he highest audit opinion the COA renders, indicating a government agency that has accurately disclosed all
changes, accounting policies and their applications, as well as the results of those policies, conforming with
• for the City Assessor’s Office’s ETax Mapping
required high standards
• given at the virtual Esri User Conference Plenary Session on July 12, 2021
• This is the first time in history the COA has issued an Unmodified Opinion.
Special Citation, 2020 Most Business-Friendly Local Government Unit Awards
• cknowledges good governance in promoting trade and industry, coupled with accountability and
a
transparency in public service
• given virtually via the 46th Philippine Business Conference and Expo on October 8, 2020
148 149
QUEZON CITY
ANNUAL REPORT
Highest Rank for Locally-sourced Revenue Generation Among Top 10 Cities • r ecognizes an LGU’s initiative to connect data and systems with other government offices, for the convenience
of constituents and to improve public service delivery
• ited by the Bureau of Local Government Finance for both 2019 and 2020, via its website. Tax revenues
c
consist of real property tax, business tax, and other taxes.
Multiple accolades for the Quezon City Public Library (QCPL):
Certificate of Compliance in the Local DRRM Councils and Offices (LDRRMCOs) Category • Outstanding Public Library Hall of Fame
Ȉ given by the National Library of the Philippines and The Asia Foundation
• for submitting QC’s duly-accomplished Local Government Unit Self-Assessment Toolkit and its supporting
• Most Creative Project Award from The Local History Collector Website
Means of Verification (MOVs)
• iven by the
g Office of Civil Defense – Department of National Defense, at the 22nd Gawad KALASAG (GK)
Ȉ f or QCLP Librarian, which featured QCPL’s full-text e-book collections during the ‘Creative Given Tuesday:
Digital Reading Workshop for Librarians’ on April 6, 2021
Seal and Special Awards for Excellence in Disaster Risk Reduction and Management (DRRM) and Humanitarian
Assistance 2021 • Cirilo B. Perez Award 2020
Ȉ given by the Philippine Librarian Association Inc., at the online PLAI Congress on November 27, 2020
• Most Participative Innovators; Best Team; Most Collaborative; Most Diligent; Top1; and Leadership Awards
Ȉ for QCLP Librarian
Ȉ given by the Network of Emerging Filipino Library Innovators on October 20, 2020
• Top Performing Public Library in the Philippines – Barangay Category
Ȉ for QCLP-Talipapa Branch
Ȉ awarded by the National Library of the Philippines, with the Asia Foundation, on August 25, 2020
• 2nd Place Nationwide, ASEAN-ROK Yellow Apron Hashtag Reading Challenges
Ȉ for reading sessions posted via Instagram across the ASEAN region, from January 15 to April 23, 2020
Maynilad Water Warrior Award for Advocacy Leadership
• f or the Honorable Mayor Ma. Josefina G. Belmonte, as an ‘environmental champion’ who advocates for the
country’s natural resources, especially the protection of water and water-environment sustainability
• iven at the virtual World Water Days Awards 2021, organized by Maynilad Water Services, Inc, the National
g
Water Resources Board, and the DENR
2nd place, Best in Inter-operability (G2G) Category, 2020 Digital Governance Awards
• for Intelligent, Resilient and Integrated Systems for the Urban Population (IRISE UP)
• given by the Department of Information and Communications Technology
150 151
QUEZON CITY
ANNUAL REPORT
Safety Seal Certificate
• f or the Office of the City Mayor and various other Quezon City government departments and offices, for
compliance with public health and safety protocols, as well as contact tracing protocols, through the
KyusiPass, from the DILG
Mark of Recognition and Gratitude
• given by the Peace and Order Council
Shortlisted for the Galing Pook Awards 2020 Top 20 (as of 16 September 2021):
• Kabahagi Center for Children with Disabilities

Ȉ f or its community-based rehabilitation program for children with disabilities and special needs, especially
TeleMedicine and TeleLearning
• QC Human Milk Bank
Ȉ f or the provision of 979,624ml of pasteurized human milk, donated by eligible breastmilk donors, helping
5,023 infants across the country
• Grow QQ: Kasama ka sa Pagkain, Kabuhayan, at Kalusugan
Ȉ for its success as a sustainable food security program that promotes urban gardening and other means
to grow food, for safer and healthier access to nutrition, as well as an alternative source of livelihood
152 153
QUEZON CITY
ANNUAL REPORT
XII. DIRECTORY
154 155
QUEZON CITY
ANNUAL REPORT
XII. DIRECTORY July 2020 - June 2021
Office of the City Mayor Housing, Community Development and People’s Law Enforcement Board
Ma. Josefina G. Belmonte Resettlement Department Atty. Rafael Vicente R. Calinisan
Mayor Ramon T. Asprer Executive Officer
Head (2)8988 4242 loc. 8136
joy.belmonte@quezoncity.gov.ph
(2)8988 4242 loc. 8641 / 8642 Rafael.calinisan@quezoncity.gov.ph
Ramon.Asprer@quezoncity.gov.ph
Task Force for Transport and Traffic Management

Quezon City University Dexter C. Cardenas
Office of the City Administrator Office of the City Administrator Dr. Theresita V. Atienza
Michael Victor N. Alimurung Don Francis D. Javillonar Officer-In-Charge
University President (2)8703 8906
City Administrator Assistant City Administrator for Fiscal Affairs (2)8806 3324
(2)8988 4242 loc. 8824 / 8825 (2)8988 4242 loc. 8405 Dexter.Cardenas@quezoncity.gov.ph
officeofthepresident@qcu.edu.ph
mike.alimurung@quezoncity.gov.ph don.javillionar@quezoncity.gov.ph dean.tvatienza@gmail.com
City Civil Registry Department

Office of the City Mayor Internal Audit Service Salvador G. Cariño, Jr.
General Services Department
Rowena T. Macatao Atty. Noel Emmanuel C. Gascon Head
Fe B. Bass
Chief of Staff Head (2)8925 0453
Officer-In-Charge
(2)8988 4242 loc. 8303 (2)8988 4242 loc. 1203 Scarinojr@quezoncity.gov.ph
(2)8988 4242 loc. 8600 / 1958
Weng.macatao@quezoncity.gov.ph Noel.Gascon@quezoncity.gov.ph
Fe.Bass@quezoncity.gov.ph
District 6 Action Office City Legal Department

Office of the City Mayor Novaliches District Center - District 5 Atty. Orlando Paolo F. Casimiro
Ricardo T. Belmonte, Jr. Atty. Mark Anthony C. Aldave
Action Officer William R. Bawag City Attorney
Secretary to the Mayor Action Officer (2)8988 4242 loc. 8718
(2)8988 4242 loc. 8919 / 8920 0922 825 3283 / (2)8346 7038
macaldaveaod6@gmail.com 0920 484 1219 nino.casimiro@quezoncity.gov.ph
rj.belmonte@quezoncity.gov.ph william.bawag@quezoncity.gov.ph
Quezon City Bureau of Fire Protection Quezon City Public Library

Office of the City Mayor Quezon City Veterinary Department
SSupt. Gary R. Alto Mariza G. Chico
Joseph Emile P. Juico Dr. Ana Maria V. Cabel
District Fire Marshall Officer-In-Charge
Assistant Secretary to the Mayor Head
(2)8924 1922 (2)8927 9834 / (2)8922 4060
(2)8988 4242 loc. 1505 (2)8988 4242 loc. 8036
odfd.qcfd@gmail.com mariza.chico@quezoncity.gov.ph
joseph.juico@quezoncity.gov.ph Marie.Cabel@quezoncity.gov.ph
Public Affairs and Information Services

Office of the City Administrator Rosario Maclang Bautista General Hospital City Architect Department
Department
Atty. Lord A. Villanueva Dr. Richard Joseph C. Cabotage Arch. Lucille H. Chua
Engelbert C. Apostol
Assistant City Administrator for General Affairs Chief of Hospital Officer-In-Charge
Officer-in-Charge
(2)8988 4242 loc. 1106 (2)8400 0648 / (2)8451 1567 (2)8988 4242 loc. 1500 / 1501 / 1509
(2)8988 4242 loc. 1504 / 1503 /1510
lord.villanueva@quezoncity.gov.ph rmbgh@quezoncity.gov.ph lucille.chua@quezoncity.gov.ph
bert.apostol@quezoncity.gov.ph
Office of the City Administrator Quezon City Health Department Quezon City Person’s with Disability Affairs Office Quezon City Schools Division Office
Alberto H. Kimpo Dr. Esperanza Anita E. Arias Renato R. Cada Dr. Jenilyn Rose B. Corpuz
Assistant City Administrator for Operations Officer-In-Charge Officer-In-Charge Superintendent
2(8)988 4242 loc. 1109 (2)8703-8794 (2)8734 0045 (2)8538 6900 loc. 101/ loc. 102
Alberto.kimpo@quezoncity.gov.ph Esperanza.Arias@quezoncity.gov.ph Renato.Cada@quezoncity.gov.ph Jenilynrose_corpuz@deped.gov.ph
156 157
QUEZON CITY
ANNUAL REPORT
Barangay and Community Relations Department Liquor Licensing and Regulatory Board Market Development and Administration Quezon City Business Coordinating Office
Ricardo B. Corpuz Alberto M. Galarpe Department Nena P. Ordoñez
Head Chairperson Ret. Col. Procopio G. Lipana Officer-In-Charge
(2)8988 4242 loc. 8520 / 8527 / 8526 (2)8988 4242 loc. 8432 / 8434 Action Officer (2)8988-4242 loc. 8281
ricky.corpuz@quezoncity.gov.ph LLRB@quezoncity.gov.ph (2)8988 4242 loc. 8357 npo.112233@gmail.com
procopio.lipana@quezoncity.gov.ph
District 3 Action Office Procurement Department Quezon City Female Dormitory

Atty. Thomas John Thaddeus F. De Castro Task Force Disiplina
Atty. Dominic B. Garcia JSupt. Maria Lourdes P. Pacion
Action Officer Ranulfo Z. Ludovica
Officer-in-Charge Jail Warden
0917 548 6669 Action Officer
(2)8988 4242 loc. 8711 (2)8535 6200 / 0915 455 7533
thomas.decastro@quezoncity.gov.ph (2)7738 6408 / (2)8244 9805
Dominic.Garcia@quezoncity.gov.ph qcfd.tech@gmail.com
ranulfo.ludovica@quezoncity.gov.ph
Quezon City Memorial Circle Social Services and Development Department Information Technology and
Engr. Zaldy A. Dela Rosa City Assessor's Office
Atty. Sherry R. Gonzalvo Fe P. Macale Development Office
Action Officer Head Paul Rene S. Padilla
(2)8924 3395 / (2)8924 3412 City Assessor
(2)8988 4242 loc. 8185 / 8126 (2)8710 1294 Officer-In-Charge
zaldy.delarosa@quezoncity.gov.ph Fe.Macale@quezoncity.gov.ph (2)8988 4242 loc. 8278
sherry.gonzalvo@quezoncity.gov.ph
Paul.Padilla@quezoncity.gov.ph
Quezon City Local Economic Investment and City Accounting Department

Promotions Office Office of the Senior Citizens Affairs Ruby G. Manangu
Department of Building Official
Pierangelo A. Dominguez Atty. Bayani V. Hipol Head
Atty. Mark Dale P. Perral
Officer-in-Charge Officer-in-Charge (2)8988 4242 loc. 8801 / 8339, (2)8928 4792
Officer-In-Charge
(2)8988 4242 loc.1505 (2)8703 2843 Ruby.Manangu@quezoncity.gov.ph
(2)8988-4242 loc. 8912 / 8916
perry.dominguez@quezoncity.gov.ph Bayani.Hipol@quezoncity.gov.ph accounting@quezoncity.gov.ph
Dale.Perral@quezoncity.gov.ph
Parks Development and Administration Quezon City Disaster Risk Reduction and
Quezon City Muslim Consultative Council Management Office Public Employment Service Office
Department Ret. Col. Hadji Jameel Jaymalin
Arch. Nancy C. Esguerra Karl Michael E. Marasigan Rogelio L. Reyes
Head Head Head
Head (2)7978 1469
(2)8988 4242 loc. 8446 (2)8927 5914 / (2)8928 8363 / (2)8287 5923 (2)8988 4242 loc. 8435
Jameel.Jaymalin@quezoncity.gov.ph (2)8988 4242 loc. 8038 Rogelio.reyes@quezoncity.gov.ph
Nancy.Esguerra@quezoncity.gov.ph
Myke.Marasigan@quezoncity.gov.ph
District 4 Action Office Novaliches District Hospital City Planning and Development Office
Dr. Luzviminda S. Kwong Education Affairs Unit
Alberto C. Flores Arch. Pedro P. Rodriguez, Jr.
Officer-In-Charge Julienne Alyson Rae V. Medalla
Action Officer Head
(2)8931 0307 Head
0905 240 8999 (2)8988 4242 loc. 1012 / 1013
Luz.Kwong@quezoncity.gov.ph (2)8988 4242 loc. 8309
floresdonalberto@gmail.com PPRodriguez@quezoncity.gov.ph
aly.medalla@quezoncity.gov.ph
Quezon City Anti-Drug Advisory Council Scholarship and Youth Development Program City Budget Department Quezon City General Hospital
Alfredo M. Foronda Maricris S. Laureta Marian C. Orayani Dr. Josephine B. Sabando
Executive Director Head Budget Officer Hospital Director
(2)8988 4242 loc. 8272 (2)8988 4242 loc. 8707 / 8738 (2)8988 4242 loc. 1117 / 1118 / 1119 (2)8836 0800 loc. 500 / (2)8863 0890
alfredo.foronda@quezoncity.gov.ph maricris.laureta@quezoncity.gov.ph gigi.orayani@quezoncity.gov.ph Jo.Sabando@quezoncity.gov.ph
158 159
QUEZON CITY
ANNUAL REPORT
Department of Public Order and Safety City Engineering Department

Ret. Gen. Elmo DG. San Diego Engr. Isagani R. Versoza, Jr.
Head Officer-In-Charge
(2)8924 1851 / (2)8400 0599 (2)8988 4242 loc. 8657 / 8665
Elmo.Sandiego@quezoncity.gov.ph IRVerzozajr@quezoncity.gov.ph
Business Permits and Licensing Department Radio Communications Service

Ma. Margarita T. Santos Carlos I. Verzonilla
Head Head
(2)8988 4242 loc. 8282 / 8174 (2)8988 4242 loc. 8407 / 8416
margie.santos@quezoncity.gov.ph Caloy.Verzonilla@quezoncity.gov.ph
NATIONAL GOVERNMENT AGENCIES
Task Force on Solid Waste Collection, Cleaning City Treasurer’s Office

and Disposal Services Management Edgar T. Villanueva
Richard S. Santuile City Treasurer
Action Officer (2)8988 4242 loc. 8157 / 8274 / 8298 National Bureau of Investigation Quezon City Department of Interior and Local Government -
(2)8988 4242 loc. 8362 Ed.Villanueva@quezoncity.gov.ph Raul B. Angeles Quezon City
Richard.Santuile@quezoncity.gov.ph Head Emmanuel D. Borromeo
(2)8926 3903 City Director
Environmental Protection and Waste qcnbiis@gmail.com (2)8514 3736
Management Department quezoncity.dilg@gmail.com
Human Resource and Management Department Andrea Valentine A. Villaroman
Ronald L. Tan Head
Officer-in-Charge (2)8988 4242 loc. 8349 / 8361 Office of the City Prosecutor Quezon City Regional Trial Court
(2)8988 4242 loc. 8508 / 8509 / 8502 / 8500 / Andrea.Villaroman@quezoncity.gov.ph Vimar M. Barcellano Judge Cecilyn Burgos-Villavert
8504
City Prosecutor Executive Judge
Ronald.Tan@quezoncity.gov.ph
ocpprosecqc@gmail.com (2)8924 3912
Quezon City Male Dormitory rtc1qzn089@judiciary.gov.ph
District 2 Action Office JSupt. Mirasol V. Vitor
Atty. Enrile L. Teodoro Jail Warden
Action Officer (2)8775 71913 Branch 39 Metropolitan Trial Court - Quezon City Philippine Drug Enforcement Agency
0917 846 1387 qcjmd.hrdprm@gmail.com Judge Juvenal N. Bella Christian O. Frivaldo
bong.teodoro@yahoo.com Presiding Judge Regional Director
0965 139 5779 / (02)8924 3967 (2)8927 9702 loc. 171
metc1qzn039@judiciary.gov.ph roncr@pdea.gov.ph
Quezon City Small Business and Cooperatives
Quezon City Tourism Department Development and Promotions Office
Maria Teresa A. Tirona Mona Celine Marie V. Yap
Action Officer Officer-In-Charge
(2)8988 4242 loc. 8842 (2)8988 4242 loc. 8734 / 8731 / 8736
Tetta.Tirona@quezoncity.gov.ph Mona.Yap@quezoncity.gov.ph
Sustainable Development Affairs Unit Quezon City Police District

Emmanuel Hugh F. Velasco PBGen. Antonio C. Yarra
Sustainable Development Officer District Director
(2)8988 4242 loc. 1207 (2)8924 3111
emmanuel.velasco@quezoncity.gov.ph odd_qcpd@yahoo.com.ph
160 161
QUEZON CITY
ANNUAL REPORT
Office of the Vice Mayor DISTRICT 3 DISTRICT 4

Gian Carlo G. Sotto
Vice Mayor
(2)8988-4242 loc. 8205
gian.sotto@quezoncity.gov.ph Hon. Franz S. Pumaren Hon. Maria Imelda A. Rillo
Majority Floor Leader, Committee on Games and Amusements
Committee on Laws, Rules and Internal Chairperson
Government (2)8988 4242 loc. 8255
Chairperson asuncionimee@yahoo.com
(2)8988 4242 loc. 3005
Coun. Alex Bernard R. Herrera Hon. Winston T. Castelo fsplegis@gmail.com
Committee on Patrimonial and Proprietary Committee on Subdivisions, Housing and Real
Hon. Ma. Aurora C. Suntay
Property Estate
Committee on Social Services
Chairperson Chairperson
Hon. Kate Abigael G. Coseteng Chairperson
(2)8988 4242 loc. 8213 / 8214 (2)8988 4242 loc. 8225
1st Assistant Minority Floor Leader, (2)8988 4242 loc. 8237/ 8238
coun.bernardherrera.office@gmail.com winniecastelo@yahoo.com
Committee on Ethics and Privileges marra.suntay@quezoncity.gov.ph
Chairperson
Hon. Lena Marie P. Juico Hon. Atty. Voltaire Godofredo L. Liban III
(2)8988 4242 loc. 8247 / 8248
President Pro-Tempore Committee on Civil Service, Appointments and
kate.coseteng@quezoncity.gov.ph Hon. Irene R. Belmonte
Committee on Women, Family Relations and Reorganization
Gender Equality 1st Assistant Majority Floor Leader 2nd Assistant Majority Floor Leader,
(2)8988 4242 loc. 8217 / 8218 (2)8988 4242 loc.8229 Committee on Education, Science and
coun.mayen.juico@gmail.com vgliban@yahoo.com Hon. Matias John T. Defensor Technology
Committee on Justice and Human Rights Chairperson
Chairperson (2)8988 4242 loc. 8257/ 8258
Hon. Dorothy A. Delarmente, M.D. Hon. Eden Delilah A. Medina
(2)8988 4242 loc. 8243 / 8244 legis.irenebelmonte@gmail.com
Committee on Parks and Environment Committee on Tourism, Cultural Affairs and
Heritage councilorjd@gmail.com
Chairperson
(2)8988 4242 loc. 8215 / 8216 Chairperson
coundelarmenteoffice@gmail.com (2)8988 4242 loc. 8227 / 8228 Hon. Restituto B. Malañgen
candy_atienza@yahoo.com Hon. Wencerom Benedict C. Lagumbay Committee on Energy, Water and Other Natural
Hon. Tany Joe L. Calalay Committee on Markets and Slaughter Houses Resources
Committee on Labor, Employment and Overseas Hon. Ramon P. Medalla Chairperson Chairperson
Filipino Workers Committee on Transportation (2)8988 4242 loc. 8242 (2)8988 4242 loc. 8249 / 8250
Chairperson Chairperson wencerom.lagumbay@gmail.com resty.malangen@quezoncity.gov.ph
(2)8988 4242 loc. 8223 / 8224 (2)8988 4242 loc. 8231
tj.calalay@quezoncity.gov.ph medalla.toto@gmail.com
Hon. Jorge L. Banal Hon. Ivy Xenia L. Lagman
Hon. Fernando Miguel F. Belmonte Committee on Public Affairs, Mass Media Committee on City Planning, Building and Zoning
Hon. Nicole Ella V. Crisologo Committee on Trade, Commerce and Industry Information and People’s Participation Chairperson
Committee on People with Special Challenges Chairperson Chairperson (2)8988 4242 loc. 8252
Chairperson (2)8988 4242 loc. 8235 (2)8988 4242 loc. 8245 / 8246 councilorivylagmand4@gmail.com
(2)8988 4242 loc. 8219 / 8220 sienneespiritu@gmail.com jorgebanal@yahoo.com
nikki.crisologo@quezoncity.gov.ph
Hon. Estrella A. Valmocina Hon. Hero Clarence M. Bautista
Hon. Victor V. Ferrer Jr. Committee on Micro, Small and Medium Hon. Oryza Shelley V. De Leon Committee on Climate Change Adaptation and
Committee on Ways and Means Business & Entrepreneurship Development Committee on Public Order and Security Disaster Risk Reduction
Chairperson Chairperson 2nd Assistant Minority Floor Leader, Chairperson Chairperson
(2)8988 4242 loc. 8259 / 8260 (2)8988 4242 loc. 8233 / 8234 (2)8988 4242 loc. 8239 / 8240 (2)8988 4242 loc. 8254
victor.ferrerjr@quezoncity.gov.ph ecvqchall@gmail.com Peachy.DeLeon@quezoncity.gov.ph hero.bautista@quezoncity.gov.ph
162 163
QUEZON CITY
ANNUAL REPORT
Hon. Jose A. Visaya Hon. Ma. Victoria Co-Pilar

Committee on Cooperatives 3rd Assistant Majority Floor Leader,
Chairperson Committee on Urban Poor and Human
(2)8988 4242 loc. 3009 / 3010 Settlement
joe_visaya@yahoo.com Chairperson
(2)8988 4242 loc. 3019
marivic.co-pilar@quezoncity.gov.ph
PRESIDENT, LIGA NG MGA BARANGAY
Hon. Karl Edgar C. Castelo
Committee on Communications Hon. Melencio T. Castelo, Jr.
Chairperson Committee on General Services Hon. Alfredo S. Roxas
(2)8988 4242 loc. 3015 Chairperson Committee on Barangay Affairs
karlcastelo@outlook.com (2)8988 4242 loc. 3023 / 3024 Chairperson
bobbycastelo@yahoo.com (2)8988 4242 loc. 8212
qcligangmgabarangay@gmail.com
Hon. Patrick Michael D. Vargas

Committee on Public Works and Infrastructure Hon. Rogelio P. Juan
Chairperson Committee on Senior Citizens Affairs
(2)8988 4242 loc. 3011 Chairperson
(2)8988 4242 loc. 3021 PRESIDENT, PEDERASYON NG SANGGUNIANG KABATAAN
patrick.vargas@quezoncity.gov.ph
councilor_rpj.legis@yahoo.com
Hon. Noe Dela Fuente III

Committee on Youth and Sports
Hon. Shaira L. Liban
Hon. Diorella Maria G. Sotto Chairperson
Committee on Children’s Affairs
Committee on Health and Sanitation (2)8988 4242 loc. 8211
Chairperson
Chairperson skfedquezoncity@gmail.com
(2)8988 4242 loc. 3001
(2)8988 4242 loc. 3017/ 3018
councilorshayliban@gmail.com
lalasotto.lovetoserve@yahoo.com
Hon. Ramon Vicente V. Medalla Atty. John Thomas S. Alferos III

Hon. Donato C. Matias Office of the Secretary to the Sangguniang
Committee on Information and Communications Committee on Appropriations
Technology or Cyber Technology Panlungsod
Chairperson City Secretary
Chairperson (2)8988 4242 loc. 3025
(2)8988 4242 loc. 3007 (2)8988 4242 loc. 8334 / 8336
donnycmatias@gmail.com John.AlferosIII@quezoncity.gov.ph
councilor.rammedalla@gmail.com
Hon. Eric Z. Medina

Hon. Allan Butch T. Francisco Minority Floor Leader,
Committee on Anti-Illegal Drugs Committee on Blue Ribbon
Chairperson Chairperson
(2)8988 4242 loc. 3013 (2)8988 4242 loc. 3003 / 3004
ab25_francisco@yahoo.com Eric.Medina@quezoncity.gov.ph
164 165

QC Annual Report 2020 2021

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QC Annual Report 2020 2021

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ANNUAL REPORT

July 2020 - June 2021

With a Special Report

II. MESSAGE OF THE VICE MAYOR 9

III. ABOUT QUEZON CITY

MISSION, VISION, CORE VALUES 11

IV. THE QUEZON CITY GOVERNMENT EXECUTIVE COMMITTEE 15

V. THE 21st CITY COUNCIL 25

VI. 14-POINT AGENDA OF THE QUEZON CITY GOVERNMENT 35

VI. A HUMAN AND SOCIAL SERVICES 38

VI. B ECONOMIC DEVELOPMENT 68

VI. C ENVIRONMENT AND CLIMATE CHANGE 84

VI. E INSTITUTIONAL DEVELOPMENT 102

VII. SPECIAL REPORT: QUEZON CITY’S FIGHT AGAINST COVID-19 111

VIII. FINANCIAL HIGHLIGHTS 127

IX. EXECUTIVE REPORT 135

X. LEGISLATIVE REPORT 141

XI. AWARDS AND RECOGNITION 147

XII. DIRECTORY 155

MESSAGE OF THE MAYOR

Mabuhay po tayong lahat.

“Leaders are expected to eat last because the true price

MESSAGE OF THE VICE MAYOR

A blessed day, QCitizens!

May God bless you all, QCitizens!

HON. GIAN CARLO G. SOTTO

Envisioned by the late Vision Mission Core Values

urban development. Quezon • Cooperation

City today is both the largest

HON. MA. JOSEFINA G. BELMONTE

HON. GIAN CARLO G. SOTTO

PBGEN. ANTONIO C. YARRA

NATIONAL GOVERNMENT AGENCIES

HON. CECILYN BURGOS- CHRISTIAN O. FRIVALDO

President, Liga ng mga Barangay

HON. ALFREDO S. ROXAS

President, Pederasyon ng Sanguniang Kabataan

HON. NOE LORENZO B. DELA FUENTE III

4. Ensure high quality education.

QUEZON CITY GOVERNMENT 6. Build a safer and more resilient city.

7. Make Quezon City the preferred destination for businesses.

Environment and Climate Change

10. Build a livable, green and sustainable city.

11. Build essential infrastructure.

12. Be a model of good governance.

Human and Social Services

1. Deliver responsive, efficient, and cost-effective social services.

In response to the need for a temporary shelter for the

In June 2021, Mayor Joy Belmonte mandated full

Keeping Track: QC Registered Senior Citizens

Number of Registered Senior Citizens in Quezon City

222,502 23,037 33,593 27,934 307,066

Source: Office of the Senior Citizens Affairs

Individual Activity for the Elderly in Bahay Aruga

Dormitory for clients of Bahay Kanlungan Dining Area

Source: Persons with Disability Affairs Office

The Kabahagi Center for Children with Disabilities electronically

15 yrs old and below