SSD SUPPORT SOLUTIONS

bizhub C558 ­ ACTIVE SOLUTIONS Part 2

September 2022

Legal Notice

This document is designed as a diagnostic tool, primarily for Konica Minolta's support personnel, and authorized
service representatives. Konica Minolta recommends that all service be performed by an authorized service
representative. Users are responsible for seeking advice of a Konica Minolta authorized service representative
regarding the information, opinion, advice or content of this document.

USER AGREES THAT USE OF THIS DOCUMENT IS AT USER'S SOLE RISK AND THAT THIS DOCUMENT IS
PROVIDED ON AN AS IS BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR APARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES THAT ARE IMPLIED BY LAW
AND NCAPABLE OF EXCLUSION. IN NO EVENT WILL KONICA MINOLTA OR THOSE ACTING ON ITS BEHALF BE
LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, AND
CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THIS DOCUMENT.

©2022 Konica Minolta Business Solutions U.S.A., Inc

 SSD Knowledge Base

bizhub C558 Part 2

All Solutions By Model
Printed September 2022
Page 2 of 377

Table of Contents
Pagescope Enterprise Suite (PSES) "Print without password" [Part 1]

How to Password protect user settings [Part 1]

When error codes are emailed, time stamp is off by 1 hour during Day Light Savings Time (DST).
[Part 1]

AU205H­(OMNIKEY5427 CK) Exporting and importing configuration files [Part 1]

C­E301 (0xB192) occurred when engine processes divided communication files from bizhub vCare
(CSRC) WebDAV server. [Part 1]

Remote Deployment Tools Overview [Part 1]

Job is printing portrait instead of landscape [Part 1]

Remote Deployment Tool (RDT) 1.1 Distributor System Administrator Restrictions/Limitations

[Part 1]

Remote Deployment Tools (RDT) Benefits and Use Scenarios [Part 1]

How to set polygon motor silent mode? [Part 1]

Firmware upgrade AU­205H (OMNIKEY 5427CK) [Part 1]

Uploading a configuration file using an RF IDeas RDR­80581AK0 card reader [Part 1]

Uploading a Configuration using an FileRF IDeas RDR­80581AKU card reader [Part 1]

How to Configure a ELATEC TWN4 Card Reader to work with PaperCut 16.3 [Part 1]

Color printing randomly prints as black and white. [Part 1]

When printing from Cerner, there is no output [Part 1]

How to eliminate the popup box for [No. Of Address] [Part 1]

When using the AU­205H card reader in CCID mode, the ID card numbers duplicate. [Part 1]

Support Information for Mobile Printing [Part 1]

Squeaking noise Relay Unit RU­513 for the FS­534 FS­537 [Part 1]

When MFP managed by OpenAPI application and public is enabled, screen does not default to
Public [Part 1]

Dropbox Connector Compatibility [Part 1]

Using the SysLog capture procedure when frequently experiencing an error or jam code. [Part 1]

Locating MFP power requirements, BTU data, warm up time, and first copy times. [Part 1]

When using Status Notification, where is the machine location field? [Part 1]

Configuration and consumable item # [Part 1]

Jam code 99­08 J99­08 99­08 FS­533 Finisher [Part 1]

SMB Version 2.0 support [Part 1]

©2022 Konica Minolta Business Solutions U.S.A., Inc Page 2 of 377

 SSD Knowledge Base

bizhub C558 Part 2

All Solutions By Model
Printed September 2022
Page 3 of 377

Table of Contents (cont.)

CB003 error code may occur after coming out of sleep mode. [Part 1]

Scan to SMB fails on MAC OS X 10.11 or newer. [Part 1]

Half of form printing [Part 1]

Jobs not printing from Fiery® IC­416 when managed with OpenAPI application Papercut [Part 1]

When printing bar codes, PCL or garbage characters are printed [Part 1]

Printing PDFs natively results in error message... bad PDF object 0 [Part 1]

Scan to SMB fails after installing Microsoft security patches KB3161949 and KB3151949 [Part 1]

3002 error code after configuring MFP to communicate with bizhub vCare and Remote Panel
solution [Part 1]

How to install OCR Data fonts [Part 1]

How to count prints in Key Counter mode. [Part 1]

How to enable Airprint with activation codes [Part 1]

Panel Customize Tool [Part 1]

Please insert funds flashes on the panel [Part 1]

Machine pauses when using tray switching [Part 1]

How could RDT Distributor System Administrator be used to prevent unauthorized firmware
update? [Part 1]

Unable to load firmware [Part 1]

Faded image after new install [Part 1]

How to add the Fiery® IC­416 icon to the display. [Part 1]

Scan to Gmail [Part 1]

How to Transfer (User settings/Service Settings/Remote Access Settings) [Part 1]

RDT System Administrator Specifications and Administrator Guide [Part 1]

DF­629, DF­704, ADF button missing. [Part 1]

Negative Image [Part 1]

Blurry copy, background trail edge, off the glass only [Part 1]

Jamming at fuser unit [Part 1]

Check Consumable Life button is missing. [Part 1]

How to configure MFP so Scans are not charged by a Jamex Vend System. [Part 1]

Scan­to­SMB 2.0, WannaCry, WannaCrypt Ransomware [Part 1]

Fiery® Command WorkStation™ (CWS) 6 supported controllers. [Part 1]

©2022 Konica Minolta Business Solutions U.S.A., Inc Page 3 of 377