Virtus User Manual 27nov23

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OWNER'S MANUAL

Virtus, Polo

OWNER'S MANUAL

OWNER'S MANUAL
Virtus, Polo
V1, R1, VW_IND, en_GB
As of: 13.07.2023
Angličtina/English 08.2023
Virtus, Polo
Documentation of vehicle delivery

Vehicle Identification Number (VIN)

Date of vehicle delivery _____ / _____ / ________

Volkswagen dealership

Stamp and signature of the vendor

I confirm that I have taken delivery of the vehicle in


good condition, have received information on how
to operate it correctly, and have had the terms of
the warranty explained to me.

Signature of the customer

Volkswagen AG is continuously working on further offered in certain markets. Your Volkswagen will be
development of all types and models. Please under- pleased to inform you of country-specific variations.
stand that changes may occur at any time in the de- Subject to change. No legal claims can therefore be
sign, equipment and technology of the vehicles sup- based on the technical data, illustrations and infor-
plied. The information on the scope of delivery, ap- mation in this Owner’s Manual.
pearance, performance, measurements, weight,
Reprinting, reproduction or translation of even only
standards and vehicle functions corresponds to the
parts of the text is not permitted without written
situation at the time of the editorial deadline. Cer-
permission from Volkswagen AG.
tain equipment and features may be available at
a later date or may only be offered in certain mar- All legal rights remain the property of Volkswagen
kets. Please contact your local Volkswagen partner AG. Subject to change.
for information. © 2023 Volkswagen AG
The vehicle shown may be partially equipped with
special equipment at an additional cost and is only
Vehicle owners
1. vehicle owner 2. vehicle owner
Official registration number: Official registration number:

_____________________________________________ _____________________________________________
Owner (title, name / company): Owner (title, name / company):

_____________________________________________ _____________________________________________

_____________________________________________ _____________________________________________
Address: Address:

_____________________________________________ _____________________________________________

_____________________________________________ _____________________________________________

_____________________________________________ _____________________________________________
Telephone: Telephone:

_____________________________________________ _____________________________________________

Volkswagen Partner Volkswagen Partner

Service consultant: Service consultant:

_____________________________________________ _____________________________________________
Telephone: Telephone:

_____________________________________________ _____________________________________________
Table of Contents — Rear seats
— Headrests
31
31
— Front armrest 32
Vehicle overviews
— Rear armrest 32
— Front and side vehicle area 6
— Steering wheel 32
— Rear vehicle area 8
— Interior rear-view mirror 34
— Driver's seat 8
— Wing mirror 34
— Centre console and passenger seat 10
— Engine compartment 10 Restraint systems and airbags
— Seat belts 35
Warning lights
— Child seat 36
— Functionality 11
— Fasteners for child seats 37
— Warning lights overview 11
— Airbags 41
Correct and safe — Key switch for the front passenger airbag 44
— Introductory notes for correct use 13
Lighting, windscreen wipers and washers
— New vehicle or new parts 13
— Exterior lighting 45
— Regular checks 13
— Daylight running lights 46
— Incorrect vehicle adjustments 13
— Automatic driving lights function 46
— Sensor and camera maintenance 14
— High beam and headlight flasher 46
— Engine compartment 14
— Turn signal 46
— Handling fluids 14
— Fog light 47
— 12V vehicle battery 14
— Hazard warning lights function 47
— Using vehicle electrical sockets 15
— Parking light function 48
— Before your journey 15
— The CORNER function 48
— Sitting safely 15
— Function COMING HOME, LEAVING HOME 48
— Correct belt webbing arrangement 16
— Replace light bulbs 49
— Correct steering wheel position 16
— Interior lighting 50
— Securing children properly 16
— Interior background lighting 51
— Transporting objects safely 17
— Windscreen wipers and washers 51
— Safe driving 17
— Stop the vehicle safely 18 Heating and air conditioning system
— Exiting the vehicle 18 — Manual air conditioning 53
— Different climatic conditions 18 — Climatronic automatic air conditioning
— After an accident 19 system 54
— Heated windscreen 55
Keys, locks and alarm system — Seat ventilation 55
— Key 20
— Central locking 21 Driver information system
— Deactivate keyless locking 23 — Analog instrument cluster 56
— Alarm system 24 — Digital instrument cluster 57
— Driving data 59
Doors, windows and boot lid — Speed limit warning 60
— Doors 25 — Vehicle status 60
— Child safety lock on the rear doors 25
— Window – with electrical operation 26 7" Infotainment system
— Sliding/tilting roof 27 — The Infotainment system overview 61
— Sun visors – with manual operation 28 — System 61
— Sun visors 28 — Screen 62
— Boot lid – with manual operation 28 — Radio 62
— Unlocking the boot lid 29 — Media 63
— Mobile device management 65
Seats, steering wheel and mirror — Telephone 66
— Front seat – with manual operation 30 — App-Connect 67
— Front seats – with electrical operation 30

2 Table of Contents
10" Infotainment system — Using the jump-starting cable 106
— The Infotainment system overview 69 — Fuses 107
— System 69 — Fuses in the dash panel 108
— Screen 70 — Fuses in the engine compartment 109
— Infotainment keyboard 71
Wheels
— Radio 71
— Tyres and rims 110
— Media 72
— All-season or winter tires 111
— Mobile device management 74
— Spare wheel 111
— Telephone 75
— Changing the wheel and raising the vehicle 113
— Wi-Fi 77
— Tyre pressure 115
— App-Connect 77
— Tyre pressure monitor 115
— Personalisation 80
— Wheel bolt cover caps 116
— VW Play Apps 80
— Full wheel frame 117
Online Services
Storage space and interior equipment
— My Volkswagen Connect Plus 81
— Emergency equipment 117
— My Volkswagen Connect Plus application 82
— Tool kit 117
— Personal Data Protection 82
— Interior equipment front 118
— Vehicle Status Report 82
— Interior equipment rear 118
Starting and driving — Charging your phone wirelessly 119
— Starting with the key 83 — Cup holder 119
— Start at the push of a button 83 — 12-Volt power socket 120
— Starting issues 84 — Storage compartment with air outlet nozzle 120
— START STOP 84
Maintaining and cleaning
— Manual gearbox 85
— Service events 121
— Automatic gearbox 86
— Service work, adjustments and technical
— Economical driving style 88
changes 123
— Towing eye and towing procedure 88
— Interior 123
— Brakes 89
— Exterior 125
— Handbrake 90
Technical data and specifications
Driver Assist systems
— Technical data regulations 127
— Braking and stabilising systems 91
— Vehicle identification data 127
— Front Assist 92
— Axle weights and loads 127
— Pedestrian detection system 93
— Operating weight 128
— Speed limiter 94
— Vehicle dimensions 129
— Cruise control system 95
— Accident data recorder (Event Data
Park Assist systems Recorder) 129
— Park Pilot parking aid 96 — Personal data 129
— Rear view camera 97 — Declaration of conformity for radio
equipment 131
Engine, exhaust system and fuel — Trademarks Information 143
— Bonnet 98 — Warranty 144
— Engine oil 98
— Coolant 100 Engine specifications
— Engine electronics 101 — 1.0 l/85 kW TSI engine 146
— Particle filter 102 — 1.5 l/110 kW TSI engine 146
— Exhaust control system 102 — 1.6 l/81 kW MPI engine 146
— Fuel filler flap 102
— Petrol 102 Index 147

12 volt vehicle battery and fuses


— 12 volt vehicle battery 104

Table of Contents 3
About the Owner's Manual Explanations
WARNING Specialist garage
“Specialist garage” is a workshop that carries out
Respect the instructions for the child car seat:
specialist service operations for Volkswagen vehi-
Never use a rear-facing child restraint in a seat
cles. A specialist garage can be both a Volkswagen
protected by an active airbag in front of it. This
Authorised workshop or Volkswagen Partner, who is
could result in death or serious injury to the
authorized to provide services as well as an inde-
child» page 36.
pendent workshop.
General points Volkswagen Service Partner
This Owner's Manual applies to all vehicle body var- “An authorised workshop of Volkswagen” is a garage
iants, including all model variants and all trim levels. that is contractually authorised by Volkswagen or its
All possible trim levels are described here without sales partner to service Volkswagen vehicles and to
identifying them as special trims, model variants or sell Volkswagen Genuine Parts.
market-dependent equipment. This means that not
all trim components described in this Owner's Man- Volkswagen Partner
ual are available in your vehicle. “A Partner of Volkswagen” is a company that has
been contractually authorised by Volkswagen or its
The Illustrations in this Owner's Manual are generic
sales partner to sell new Volkswagen vehicles and,
and provided for information. The illustrations may
when applicable, to service them using Volkswagen
differ from your vehicle.
Genuine Parts and to sell Volkswagen Genuine Parts.
This Owner's Manual has been created for right-
hand drive vehicles. In left-hand drive vehicles, the Text notes
display of the controls in the illustrations may differ “Pressing” – short press (e.g. of a button) for up to
from reality. 1 second
Volkswagen AG is constantly working on further de- “Holding” – long press (e.g. of a button) for more
velopment of all its vehicles. Changes can therefore than 1 second
be made at any time to the scope of delivery in
terms of shape, equipment and technology. This Direction indications
Owner's Manual contains the information available All direction indications such as “left”, “right”,
at the time of going to press. “front”, “rear” relate to the vehicle's forward direc-
No legal claims can therefore be based on the tech- tion of travel.
nical data, illustrations and information in this Own-
er’s Manual. Units
Values are given in metric units.
Where units of length are given in miles, these are
English miles.

Symbols

DANGER
Texts with this symbol indicate dangerous situa-
tions which, if the safety instructions are not ob-
served, will result in death or serious injury.

WARNING
Texts with this symbol indicate dangerous situa-
tions which, if the safety instructions are not ob-
served, could result in death or serious injury.

4 About the Owner's Manual


CAUTION
Texts with this symbol indicate dangerous situa-
tions which, if the safety instructions are not ob-
served, could result in minor or moderate injury.

NOTICE
Texts with this symbol indicate situations which, if
the instructions are not observed, will result in dam-
age to the vehicle.

Texts with this symbol contain additional in-


formation.

Explanations 5
Vehicle overviews

Front and side vehicle area

A Under the windscreen (depending on the vehicle equipment):


— Light sensor for automatic driving light circuit » page 46
— Rain sensor for automatic wiping » page 51
B Wing mirrors – operation » page 34
C Windscreen wiper – operation » page 51
D Bonnet release lever (under the flap) » page 98
E Frontal radar sensor for he assist systems
F Cover for screw-in towing eye socket » page 88
G Wheels:
— Tyres and rims » page 110
— Changing the wheel and raising the vehicle » page 113
— Tyre pressure » page 115
— Tyre pressure monitor » page 115
H Fog lights
— Operation » page 47
— Replacing light bulbs » page 49
I Headlights – operation » page 45
J Door handles (depending on vehicle equipment):
— Opening the door » page 25
— Keyless locking (KESSY) » page 23
K Side door windows – control » page 26

6 Vehicle overviews
Functionality of the sensors and cameras
— Keep the sensors and cameras for the assist sys-
tems clean » page 14.

Front and side vehicle area 7


Rear vehicle area

A Rear window – heating » page 55


B Tail lights:
— Operation » page 45
— Rear fog light – operation » page 47
Rear fog light is only on the driver´s side
C Boot lid handle (depending on vehicle equipment):
— Operation » page 29
— Assist systems camera
D Ultrasonic sensors for assist systems
E Cover for screw-in towing eye socket » page 88
F Fuel filler cap (depending on vehicle equipment):
— Opening » page 102
— Sticker with specified fuel

Functionality of the sensors and cameras


— Keep the sensors and cameras for the assist sys-
tems clean » page 14.

Driver's seat

8 Vehicle overviews
Left-hand drive / Right-hand drive

A Air outlet nozzle I Window operation » page 26


B Control lever (depending on vehicle equipment): J Bonnet release lock » page 98
K Light switch » page 45
— Turn signal » page 46
L Headlight range adjustment » page 45
— High beam » page 46
M Depending on vehicle equipment:
C Depending on vehicle equipment:
— ignition switch » page 83
— Analog instrument cluster » page 56
N Steering wheel with horn and driver's front air-
— Digital instrument cluster » page 57 bag » page 41
D Buttons/dials on the multi-function steering O Safety lever for steering wheel adjust-
wheel » page 32 ment » page 33
E Operation of wipers and washers » page 51 P Depending on vehicle equipment:
F Central locking » page 21
— Starter button » page 83
G Door handle » page 25
H Wing mirror operation » page 34

Driver's seat 9
Centre console and passenger Engine compartment
seat

A Coolant expansion reservoir » page 100


A Door handle » page 25 B Brake fluid reservoir » page 90
B Air outlet nozzle C Engine oil dipstick » page 99
C Hazard warning lights function » page 47 D Engine oil filler opening » page 99
D Infotainment system (depending on vehicle E 12-volt vehicle battery » page 105
equipment): F Fuse box » page 109
— 7" Infotainment system » page 61 G Windscreen washer fluid reservoir » page 51

— 10" Infotainment system » page 69


E Buttons (depending on vehicle equipment):
— Left-hand seat ventilation » page 55
— Right-hand seat ventilation » page 55
— Storing the tyre pressure » page 116
— Traction control ASR » page 91
— START-STOP » page 84
F Parking brake » page 90
G Depending on vehicle equipment:
— Gear lever (manual gearbox) » page 85
— Selector lever (automatic gearbox) » page 86
H Operation (depending on vehicle equipment):
— Manual air conditioning » page 53
— Climatronic » page 54
I Passenger window operation » page 26

10 Vehicle overviews
Warning lights Symbol Meaning
Coolant level too low » page 101

Functionality Coolant temperature too


high » page 101

WARNING Brake fluid level too low » page 90

Disregarding hazard warning lights and the associ- In conjunction with – brake sys-
ated messages on instrument cluster display can tem and ABS faulty » page 92
lead to accidents, serious injuries, damage to the Lights up – parking brake switched
vehicle or a loss of warranty. on » page 91
Indicator or warning lights on the instrument cluster Lights up – power steering faul-
indicate certain functions or faults. ty » page 33
Illumination of some warning lights may be accom- Flashes – steering column lock faul-
panied by acoustic signals and messages on the in- ty » page 33
strument cluster display.
Automatic gearbox faul-
Warning lights ty » page 87
The following warning lights will also light up on the Automatic gearbox overhea-
display along with some of the indicator lights: ted » page 87
- hazard Warning of collision risk » page 92
- warning
Indicates a warning in conjunction
with another warning
lamp » page 11
Warning lights overview The fuel level has reached the re-
serve range. » page 104
After switching on the ignition, some indicator lights
light up briefly as a function test of the vehicle sys- Washer fluid level too
tems. If the tested systems are in order, the respec- low » page 52
tive indicator lights go out a few seconds after the
Bulb faulty » page 45
ignition is switched on or after the engine has been
started.
Rear fog light switched
For further details » page 11, Functionality. on » page 47
Symbol Meaning Engine oil level too high or engine
oil level sensor faulty » page 100
Indicates a hazard in conjunction
with another warning Particle filter blocked » page 102
lamp » page 11
Front and rear seat belts not in ABS faulty » page 92
use » page 35
12-volt vehicle battery is not charg- Automatic gearbox overhea-
ing » page 105 ted » page 87

In conjunction with – engine Automatic gearbox faul-


fault » page 101, » page 105 ty » page 87

Engine oil pressure too Tyre Pressure Loss Indicator faul-


low » page 100 ty » page 116

Engine oil level too low » page 100 Tyre pressure


change » page 111, » page 115

Functionality 11
Symbol Meaning Symbol Meaning
Lights up – power steering faul- Lights up – speed limiter is regulat-
ty » page 33 ing the vehicle speed » page 94
Flashes – steering column lock not Flashes – the speed limiter's set lim-
unlocked » page 33 it has been exceeded » page 94
Flashes – steering column lock faul- Main beam or headlight flasher
ty » page 33 switched on » page 46
Keyless Access – no key Seat belt on the rear seat not in
found » page 24 use » page 35
Keyless Access – start prob- Seat belt on the rear seat in
lem » page 84 use » page 35
Petrol engine control faul- Seat belt on the rear seat not in
ty » page 101 use » page 35
Emission control system faul- Illuminated - unoccupied rear
ty » page 102 seat » page 35
Front passenger airbag activa- Flashes – rear seat belt not fas-
ted » page 44 tened » page 35
Flashes in conjunction with – Seat belt on the rear seat in
key-operated switch for airbag de- use » page 35
activation faulty » page 44
Low outside tempera-
Front passenger airbag deactiva- ture » page 56, » page 57
ted » page 44
Service events » page 121
Airbag system faulty » page 43
Lights up for 4 s and then flashes – Engine was shut down automatically
airbag or belt tensioner with diag- by START-STOP » page 85
nostic device switched Engine was not shut down automat-
off » page 43 ically by START-STOP » page 85
ASR deactivated » page 92 Speed limiter faulty » page 95

Lights up – ESC or ASR faul- Lights up – speed limiter activa-


ty » page 92 ted » page 94
Flashes – ESC or ASR interven- In conjunction with – speed limit-
ing » page 91 er is regulating the vehicle
Front Assist deactivated » page 93 speed » page 94

Front Assist not available » page 93 Cruise control system faul-


ty » page 96
Left turn sig-
nal » page 46, » page 47 Cruise control activated » page 95

Right turn sig- Along with – cruise control sys-


nal » page 46, » page 47 tem controls the driving
speed » page 95
Rear seat belt in use » page 35
Front Assist deactivated » page 93
Front fog light switched Front Assist not available » page 93
on » page 47
Front Assist starting up » page 93
Gear lever is locked » page 86
Safe distance not kept » page 92
The cruise control system controls
the driving speed » page 95

12 Warning lights
Correct and safe New brake pads
New brake pads do not provide optimum braking
during the first 800 km – they must be worn off
Introductory notes for correct first. So drive with extra care.

use New tyres


New tyres do not provide optimum grip for the first
— Read this Owner's Manual carefully to ensure that 500 km. So drive with extra care.
you are using the vehicle correctly. Always keep
this Owner's Manual in the vehicle.
— When using the vehicle, always observe the gen-
erally binding legal provisions applicable in the
Regular checks
country of use, e.g. those for transporting chil-
What you should be mindful of before driving?
dren, switching off airbags, using tyres, road traf-
fic, etc. A vehicle with technical defects can increase the risk
of accidents and injuries.
— Do not exceed the maximum permissible weights
and loads. Repair any defects before driving. If required, seek
assistance from a specialised garage.
— Use the specified fuel and operating fluids.
— Drive on roads that meet the vehicle technical pa- Pay special attention to the following points:
rameters. Obstacles that exceed the vehicle's — Are the tyres undamaged?
ground clearance » page 129 can damage the ve- — Is the tyre tread depth sufficient?
hicle.
— Is the tyre pressure sufficient?
— Take care when carrying out operational, mainte-
nance and self-assistance tasks to avoid damage — Do the headlights, brake and turn signals work?
or injury. If required, seek assistance from a speci- — Is the windscreen in good condition?
alised garage. — Are the engine oil, brake fluid and coolant levels
— Work on the vehicle’s safety systems (seat belts OK?
and airbag system) may only be carried out by — Is the air intake in the engine compartment free
a specialist garage. This could include the seat from obstruction?
belts or the airbag system.
— Are the air outlet nozzles and air intake in front of
— When using accessories, please follow the in- the windscreen free from obstruction?
structions in the accessory manufacturer’s man-
ual. This applies to e.g. child seats, roof racks, — Are the windscreen wiper and washer system and
compressors etc. windscreen wiper blades functional?
— Always observe the service intervals. — Is the windscreen washer fluid level sufficient?
— Are the windscreen wiper blades frozen?
— Are all seat belt system components in good
New vehicle or new parts working order? Are the seat belts clean and the
buckles free from obstruction?
New vehicle – running in the engine — Are the spoilers undamaged?
The driving style during the first 1,500 km deter- — Are parts and components of the vehicle still visi-
mines the quality of the engine run-in process. bly attached?
— For the first 1,000 km load the engine to maxi- — Are there oil stains or other operating fluids under
mum 3/4 of the highest permissible engine speed the vehicle?
and avoid using a trailer.
— Over the next 500 km the engine speed can be
slowly increased. Incorrect vehicle adjustments
Depending on the driving style and operating condi-
tions, the engine will consume up to 0.5 l of oil per Incorrect changes and maintenance can cause mal-
1,000km. Consumption may be higher over the first functions and affect the vehicle's safety-relevant
5,000km. and other functions.

Introductory notes for correct use 13


— Adjustments, repairs and technical changes to the When working in the engine compartment
vehicle should only be carried out by a specialist
— Keep children away from the engine compart-
garage.
ment.
— Never place additional insulation material over
— Do not touch the radiator fan. The radiator fan
the engine, e.g. a cover.
may start up automatically, even when the igni-
tion is off.
— Do not touch electrical cables. Avoid short circuits
Sensor and camera mainte- in the electrical system, especially on the 12-volt
vehicle battery.
nance
— Do not smoke near the engine, and keep open
Certain functions are supported by sensors and cam- flames and sparks away from it.
eras inside and outside the vehicle. — If you are working in the engine compartment
with the engine running, beware of rotating en-
Accessories such as bike racks installed at the rear of
gine parts and electrical equipment.
the vehicle can impair the functioning of the sensors
and cameras — Do not leave any objects in the engine compart-
ment.
— Keep the sensors and cameras for the assist sys-
tems clean and do not cover or stick anything
over them.
— If you suspect that the sensors and the cameras Handling fluids
may be damaged, seek assistance from a special-
ist garage. Your vehicle uses various operating fluids that can
affect health or the environment when emitted.
These are fuel, oils, acid from the 12-volt vehicle
battery, coolant and brake fluid.
Engine compartment — Only use operating fluids outdoors or in well-ven-
tilated areas. If necessary, wear protective equip-
Before you open the bonnet
ment.
Risk of scalding! Do not open the bonnet if steam or
coolant is escaping. — Do not use or check operating fluids with the en-
gine running.
— Stop the engine and allow it to cool.
— If the skin is stained by operating fluids, wash af-
— Remove the ignition key. On vehicles with a key- fected areas with warm water. If necessary, seek
less locking system, open the driver's door. medical assistance.

Explanation of the warning symbols on the sticker — Engine oil leaks can cause fire. Wipe away any
in the engine compartment leaks using a cloth.
— Store cloths soiled with brake fluid in a well-ven-
tilated place until disposal. Cloths with residues of
engine oil can ignite and cause a fire.

12V vehicle battery


Handling the 12V vehicle battery
The acid in the 12V vehicle battery is very caustic.
Incorrect handling of the 12V vehicle battery can
cause an explosion, fire, chemical burns or poison-
Do not touch the engine compartment
ing!
Beware of hot parts!
— When handling the 12V vehicle battery, eye and
Beware of rotating parts! skin protection must be worn.
Risk of electric shock! — Do not tilt the 12V vehicle battery, as it may leak
Use prescribed engine oil the battery acid.

14 Correct and safe


— If battery acid comes into contact with skin, wash — Check the seat belts, their locks and attachment
the affected area with water for a few minutes. points for damage.
Seek medical attention immediately. — Do not leave any objects in the driver's footwell.
— Should electrolyte get into your eyes, rinse them They can get into the pedal area and restrict the
immediately with water. Seek medical attention pedal control.
immediately. — Always fix the floor mats securely in the driver's
— Do not charge a frozen or thawed 12V vehicle pedal area.
battery. Replace a frozen 12V vehicle battery. — Wear footwear that does not interfere with the
— Do not use a damaged 12V vehicle battery. safe operation of the pedals.
— Risk of short circuit Do not connect the poles of
the 12V vehicle battery.
Sitting safely
Using vehicle electrical sock- For the safety of the occupants and to reduce the
risk of injury in the event of an accident, follow the
ets instructions below:
— Adjust the seat backrests to an upright position so
Incorrect use of the sockets can lead to life-threat-
that the whole of your back rests on them. If the
ening electric shock or fire.
front passenger seat backrest has been folded
— The sockets can become warm during operation. forward, only the seat behind the driver's seat
Do not touch the sockets that have become may be used for transporting passengers.
warm. — Engage the rear seat backrests correctly.
— Protect the sockets from liquids. — Adjust the height-adjustable headrest so that the
— If fluid does enter the power socket, dry it out top of the headrest is as close as possible to the
completely before reusing. top of the head.
— Do not insert any objects into the socket contacts. — The headrest on the occupied rear seat should not
be in the lower position, but the upper edge of
the headrest should be at the same height as the
top of the head.
Before your journey — Keep your feet in the footwell.
Adults and children, cargo and objects – everything — Use the entire seat.
has its place in the vehicle. Follow the instructions — Do not lean forward or sit to the side.
below to insure optimal occupant protection in the
— Do not place any limbs out the window.
event of an accident.

Before you set off


— Ensure that you have a good view of outside the
vehicle. Attach the navigation system or other ex-
ternal devices so that they do not obstruct your
view.
— Adjust the rear-view mirrors.
— Close all doors, the bonnet and the boot lid.
— Assume the correct sitting position, adjust the
seats correctly and fasten the seat belt properly.
Tell your fellow passengers to do the same.
— Adjust the driver's seat longitudinally so that the
— Always keep your seat belt on while driving. pedals can be easily reached with slightly bent
— Only one person can be secured with one seat legs.
belt. — Adjust the steering wheel so that the distance A
— Make sure that the seat belts are not trapped, between the steering wheel and the breastbone is
e.g.in the door or in the seat. at least. 25 cm.

Using vehicle electrical sockets 15


— Adjust the angle of the backrest so that your
hands rest on the top of the steering wheel with
your arms slightly bent.
— Move the passenger seat back as far as possible.
The front passenger must maintain a distance
from the dashboard at least 25 cm.

Correct belt webbing arrange-


ment
— For pregnant women, the lap belt part must be as
low as possible on the pelvis, so that there is no
The webbing arrangement is extremely important to
pressure on the abdomen.
ensure that the seat belts offer the best possible
protection.

Correct steering wheel posi-


tion
Incorrect steering wheel position can lead to serious
injuries to the arms, hands and head if the airbag de-
ploys.

— The shoulder belt must run down the centre of


the shoulder, not across the neck.
— The shoulder belt must fit snugly against the body
and must not lead over multi-layered loose cloth-
ing.
— The lap belt part must be placed in front of the
pelvis and fit tightly.
— The webbing must not be pinched or twisted or — Hold the steering wheel with both hands on the
rub against sharp edges. outer edge in the “9 o'clock” and “3 o'clock” posi-
— The webbing must not pass over solid or fragile tion.
objects under clothing, such as a key ring, etc.
— The tongue may only be inserted into the buckle
of the associated seat. Securing children properly
— The webbing must be tight. Therefore, do not at-
tach clamps or similar items to the webbing to — Do not carry a child on your lap, and do not secure
adjust the seat belt according to body size. the child and yourself with one seat belt.
— Only transport children in a suitable child
seat » page 37.
Children under 150 cm tall will not be properly pro-
tected without a child seat. Children who have been
inadequately secured can be thrown through the ve-
hicle in the event of an accident or a sudden ma-
noeuvre. This can result in life-threatening injuries
to yourself and other occupants.
If children lean forward or assume an incorrect sit-
ting position during the journey, they are more likely
to be injured in the event of an accident. This is es-

16 Correct and safe


pecially true for children who are carried in the pas- — Stow objects so they do not hinder the driver.
senger seat – if the airbag system triggers, they Keep the driver footwell clear.
could be seriously injured or killed. — Only use laptops or other mobile devices when
the vehicle is stationary.
Child secured in an incorrect sitting position is at
risk from the side airbag — Stow small items in the storage compartments.
— Do not leave lockable storage compartments
open.
— Do not allow items to protrude out of compart-
ments. This does not apply to bottles in bottle
trays.
— Do not place any objects on the dash panel or on
the luggage compartment cover.
— Do not exceed the maximum permissible load of
fasteners and shelves.
— Distribute the load evenly in the luggage com-
The child should not be in the deployment area of partment and secure it so that it cannot slip.
the side airbag. — Place heavy objects as far forward as possible in
the luggage compartment.
Child properly secured in a child seat

Safe driving
Introductory notes
— Pay attention when you are driving. As a driver,
you are fully responsible for road safety.
— Always adjust your driving speed to the road, traf-
fic and weather conditions.

Paying attention to warning signals


There must be enough room between the child and The driver information system warns you with indi-
the deployment area of the side airbag for the side cator lights and messages in the event of any faults.
airbag to offer the best possible protection.
Failure to follow the warnings may increase the risk
of accidents and injuries.
— If the vehicle issues a warning signal, park the ve-
Transporting objects safely hicle safely and follow the information on the in-
strument cluster and in this Owner's Manual.
When transporting heavy objects, the centre of
gravity of the vehicle changes, and so does the han- Use assist systems
dling of the vehicle.
The assist systems are only for support and do not
— Adjust the driving speed and style to allow for absolve you from your responsibility for driving safe-
changed behaviour. ly.
Unsecured or incorrectly positioned items may be The assist systems are subject to physical and tech-
thrown around in the event of an accident or sudden nical limitations. Therefore, in certain situations,
manoeuvre. There is a risk of serious injury and loss system reactions may be perceived as undesirable or
of control of the vehicle. delayed.
In a collision at 50 km/h, unsecured objects are — Stay alert and be ready to intervene.
thrown forward with up to fifty times their weight. — Familiarise yourself with the assist systems, their
A thrown 1.5 litre water bottle can weigh up to limitations and operating conditions.
75 kg.
— Activate, deactivate and adjust the assist systems
— Transport objects securely. so that you have full control of the vehicle in any
traffic situation.

Transporting objects safely 17


Driving with a substitute spare wheel or emergency
wheel
Stop the vehicle safely
A substitute spare wheel or emergency wheel is only If the vehicle is not safely secured against moving
used to reach the nearest specialist garage. off, it can do so spontaneously and cause an acci-
— Inflate the wheel to the max. prescribed inflation dent.
pressure. — When parking, look for a place with suitable
— Follow the instructions on the warning label on ground. Do not park the vehicle on flammable
the rim. materials such as dried leaves or spilt fuel. Hot
— Do not cover the warning label. vehicle parts may cause a fire.

— Avoid full acceleration, strong braking and fast Carry out the following activities in the specified or-
cornering. der when parking.
— Do not drive with more than one spare wheel 1. Stop the vehicle and keep the brake pedal de-
mounted. pressed.
— Avoid using snow chains on the temporary spare 2. Secure the vehicle with the parking brake.
wheel. 3. For vehicles with an automatic gearbox, place
the selector lever in the position.
Driving through water
4. Turn off the engine.
There must be no water ingress into the vehicle, e.g.
the engine intake. 5. For vehicles with manual transmission, engage
1. gear or reverse gear.
— Therefore, determine the depth before driving
through water. The water level must not exceed 6. Release the brake pedal.
the lower edge of the lower beam.
— Drive at max. walking speed. Otherwise, a wave
may form in front of the vehicle, increasing the Exiting the vehicle
water level.
— Never stop in the water, do not reverse or stop Do not leave children or other people or animals un-
the engine. attended in the vehicle.
— Injuries can occur when handling seats, releasing
Is something wrong?
the parking brake etc.
— Pay attention to changes in vehicle handling.
— In emergency situations it may not be possible to
— If you have any safety concerns, stop driving and leave the vehicle or resolve the situation.
seek assistance from a specialist garage.
— Very high or very low temperatures may pose
— Unusual vibrations or the vehicle ‘pulling’ to the a danger to life.
side may indicate a puncture.
— If the tyre pressure loss is very sudden, try to stop
the vehicle carefully without heavy steering or
heavy braking. Different climatic conditions
— Immediately remove foreign objects stuck in the If you wish to operate your vehicle in countries with
tyre tread. different climatic conditions from those specified,
— Do not remove foreign objects that have penetra- please contact a Volkswagen Partner. They will tell
ted the tyre. Check the tyre pressure and seek as- you the following:
sistance from a specialised garage.
— Is it possible to drive the car in your country?
— Immediately remove any objects jammed under
— Do any measures need to be taken to ensure that
the floor of the vehicle. These can damage the ve-
the vehicle is fully functional?
hicle or ignite and cause a fire.
— Do any measures need to be taken to prevent
damage to the vehicle, e.g. coolant change, 12-
volt vehicle battery, etc.?

18 Correct and safe


After an accident
What to do after an accident
Where possible, please follow the instructions be-
low:
1. Switch off the ignition.
2. Turn on the hazard warning lights.
3. Put on the reflective vest.
4. Set up the warning triangle to warn other road
users.
5. Keep safe distance from the vehicle, along with
any passengers.
6. Report the accident to the emergency services.
7. Wait for the emergency services to arrive.

Safety systems
After an accident, the vehicle's safety systems, e.g.
seatbelts and airbag system, may be out of action.
— Have the vehicle's safety systems checked by
a specialist garage, even if no load or trip has oc-
curred.
— Have the damaged, loaded or triggered safety
system components replaced by a specialist ga-
rage.

What to do in the event of a fire


Where possible, please follow the instructions be-
low:
1. Switch off the ignition.
2. Turn on the hazard warning lights.
3. Put on the reflective vest.
4. Set up the warning triangle to warn other road
users.
5. Keep safe distance from the vehicle, along with
any passengers.
6. Report the fire to the emergency services.
7. Wait for the emergency services to arrive.

After an accident 19
Keys, locks and alarm sys- NOTICE
tem · Protect the key from moisture and strong vibra-
tions.
Key · Keep the grooves in the key clean.

The key signal rage is approximately 30 m. The


Key overview range can be reduced, e.g. due to signal inter-
ference from other transmitters.

Troubleshooting
The battery in the key is almost empty
— The warning light does not flash when a button
on the key is pressed.
Or:

Version 1 — The display in the instrument cluster shows


a message that the battery needs to be replaced.
— Replace the battery » page 20, Changing the key
The vehicle is locked
battery.
Operating the boot lid
The vehicle cannot be unlocked or locked with the
The vehicle is unlocked
remote control
A Battery status warning light This may be because:
B Locking button for folding the key part in/out
— The battery in the key is empty.
— Replace the battery » page 20, Changing the key
battery.
Or:
— The key is not synchronised.
Synchronise the key as follows:
1. Press any button on the key.
2. Unlock the door with the key via the locking cyl-
inder within 1 min. » page 22.

Version 2 If necessary, the key must be synchronised if


a button on the key has been repeatedly
pressed outside of the remote control's effective
The vehicle is locked range.
Operating the boot lid
Operating the alarm
The vehicle is unlocked Changing the key battery
A Battery status warning light
The new battery must comply with the specification
B Locking button for folding the key part in/out of the original battery

Operating the alarm


Only use the alarm button in emergency. Pressing
the button triggers the alarm » page 24. Pressing
the button again will stop the alarm.

20 Keys, locks and alarm system


Central locking
Functionality
Central locking
The system unlocks and locks all doors, the fuel filler
flap and the boot lid at the same time.
Unlock indicator: Double flashing of the turn signal
lights
— Fold out the key. Lock indicator: Single flashing of the turn signal
lights.
— Release the battery cover with your thumbnail or
by inserting a flat-head screwdriver at the marked The indicator light in the driver's door will flash for
points. about 2 seconds in quick succession after the vehicle
is locked, then regularly at longer intervals.
— Open the battery cover.
If none of the doors or the boot lid is opened
within 45 seconds of unlocking, the vehicle
automatically locks again.

Operation
Central locking operation
Depending on vehicle equipment:
— Key » page 20, Key overview
— Remove the battery. — Keyless access (Keyless Access) » page 23, Use
— Press any button on the remote key to reset the — Central locking button
key.
Locking/unlocking using the central locking button
— Insert the new battery.
— To lock, press the button in the driver’s door.
— Fit the battery cover and press until it clicks into
place. The symbol in the button lights up when it is
locked.
WARNING To unlocking, press the button in the driver’s
Risk of death! door.
If the battery is swallowed, serious injuries or The button locks/unlocks all the doors and the boot
death due to chemical burns to the digestive tract lid.
could result.
The vehicle is also unlocked when a door is opened
· Always keep children away from the vehicle key from inside or the key is removed from the ignition.
and batteries.
· Obtain medical attention immediately if the WARNING
battery is swallowed. An automatically locked vehicle is difficult to ac-
cess in an emergency.
Environment
— Discharged batteries must not be disposed of in Opening the doors from the inside when the vehicle
household waste. is locked
— Dispose of discharged batteries in an environ- Applies to driver’s door
mentally-friendly way. — First pull on the door handle: Unlocking and lock-
Dispose of the vehicle key in accordance with ing the door
all applicable disposal regulations. Applies to front passenger door and rear doors:
— First pull on the door handle: Unlocking the door

Central locking 21
— First pull on the door handle: Opening the door WARNING
An automatically locked vehicle is difficult for res-
ponders to access in an emergency.
Setting the unlocking and locking
function
Troubleshooting
— Select the following menu from the Infotainment
system:
Central locking fault
10" Infotainment system: Car Opening and Closing
— The warning light in the drivers door first flashes
All doors for 2 seconds in quick succession.
All doors, the boot lid and the fuel filler flap unlock. — It then lights up continuously.
— After 30 seconds, it starts flashing slowly.
Single door
— Seek the assistance from a specialist garage.
The button on the key can be used to unlock the
front door and the fuel filler flap.
Pressing again unlocks the other doors and the boot
lid. Unlocking and locking the door me-
In vehicles equipped with a keyless locking system, chanically
the door near to which the key is located and the
fuel filler flap are unlocked by pressing the button Unlocking and locking the door with the lock cylin-
on the door handle. der

Doors on one side of the vehicle


The button can be used to unlock the door on the
driver's side and the fuel filler flap.
Pressing again unlocks the other doors and the boot
lid.
In vehicles equipped with a keyless locking system,
the doors on the passenger’s side near to which the
key is located and the fuel filler flap are unlocked by
pressing the button on the door handle.

Automatic locking after starting Remove the cover


All doors and the boot lid are locked automatically 1. Pull the door handle and hold it.
when the speed of 15 km/h is reached. Locking is in- 2. Insert the key into the recess on the underside
dicated by the lighting up of the symbol in the of the cover.
central locking button.
3. Lift the cover in the direction of the arrow.
The automatic locking system can prevent unau-
thorised entry into the vehicle during a short stop. 4. Release the door handle.

To unlock the vehicle, use one of the following


methods:
— Open some of the doors from the inside.
— Press the central locking button
— Remove the key from the ignition (depending on
vehicle equipment)
The vehicle will unlock automatically when the air-
bags are activated.

Valid for 10" Infotainment system.


The function can be deactivated/activated in
the Infotainment system.

22 Keys, locks and alarm system


Unlocking

Locking/unlocking
— Insert the key into the lock cylinder and unlock or 1. Hold the door handle.
lock it. 2. Press the button.
3. Open the door.
Install the cover
1. Pull the door handle and hold it. Locking
2. Replace the cover.
3. Release the door handle.

Locking the door without the lock cylinder

1. Close the door.


2. Press the button.
After locking, it is not possible to unlock the door
1. Open the door. within 2 seconds by pressing the button.
2. Insert the key or a flat-head screwdriver into Unlocking the boot lid
the slot.
— Press the handle on the boot lid.
3. Use the key or a flat-blade screwdriver to push
it in towards the door. Protection against inadvertently locking the key in
4. Close the door. the vehicle
If the key is locked inside the vehicle, the vehicle will
unlock itself automatically. If no door is opened
within 45 seconds, the vehicle automatically locks
Deactivate keyless locking again.
If the key is locked in the boot, the boot lid will au-
Use tomatically unlock itself.

The keyless locking system (Keyless Access) allows


you to unlock and lock the car without actively using
the key. Settings
Deactivate keyless locking

Operation 1. Lock the vehicle with the button on the key.


2. Press the button on the door handle within
Keep the key with you when unlocking and locking. 5 seconds.

Deactivate keyless locking 23


Deactivation is confirmed by a single flash of — Pressing the alarm button on the key (only applies
the direction indicators. to key version 2) » page 20)
3. To check the deactivation, wait at least 10 sec-
Switching off the triggered alarm
onds and then press the button on outer the
door handle. — Unlock the vehicle.
The door should remain locked. Or:
Keyless locking is automatically reactivated after the — Turn on the ignition.
vehicle is unlocked. Or:
— Pressing the alarm button on the key (only applies
to key version 2) » page 20).
Troubleshooting
The vehicle cannot be unlocked or locked using the
button on the handle
1. Lock or unlock the vehicle with the button on
the key.
2. Wait at least 5 seconds and then try to unlock or
lock the vehicle using the button on the handle.
3. If keyless locking does not work, seek assistance
from a specialist garage.

If the vehicle is not unlocked for a longer peri-


od of time, the function can be deactivated
automatically.

No key found when the ignition is switched on


illuminated
Message: No key found in the vehicle
— Put the key in the vehicle.

Alarm system
Functionality
The alarm system triggers audible and visual signals.
The alarm system is automatically activated approxi-
mately 30 seconds after the vehicle is locked.
The alarm system is automatically deactivated after
the vehicle is unlocked.

Alarm triggering
The activated alarm system triggers an alarm when
the following events occur:
— Opening the bonnet
— Opening the boot lid
— Opening the door
— Tampering with the ignition lock
— Door unlocked via the locking cylinder

24 Keys, locks and alarm system


Doors, windows and boot Opening from the inside

lid
Doors
What you should be mindful of

WARNING
A badly closed door can open while you are driv-
ing.
— Pull the door handle and push the door away from
· Pull over, close the door and check that it is
you.
fully closed and secure.
Closing from the inside
WARNING
— Hold the handle and close the door.
An open door may close in strong winds or on
a gradient even if it is partially secured by the door
limiter.
Reflective safety tape
CAUTION
· Only operate the door when there are no per-
sons or objects in the opening and closing area.

Opening/closing the door


Opening from the outside

Child safety lock on the rear


doors
Operation
The child lock prevents the rear doors from being
— Unlock the vehicle and pull the door handle. opened from the inside.

Doors 25
Mechanically operated child lock Overview of the operating buttons
on the driver's door

— Turn the child lock with the vehicle key or a flat-


head screwdriver.
A Child lock turned off
Depending on vehicle equipment:
B Child lock turned on
A Front left window
B Front right window
Window – with electrical op- C Rear left window
D Rear right window
eration E Deactivation/activation of the buttons in the
rear doors.
What you should be mindful of
Force limiter
The driver's window has a force limiter. Operation
If there is an obstacle, the closing process is inter-
rupted and the glass pane retracts by several centi- When the windows are open, troublesome
metres. noises may occur at certain speeds.

If the obstacle prevents it from being closed again Opening


for the next 10 seconds, the closing process is inter- Applies to models with an electric window in the
rupted once again and the window moves back sev- driver's door.
eral centimetres.
— Press the control down and the window opens
If you attempt to close the window again within the automatically. Pressing the control again will stop
next 10 seconds, and the obstacle has not been re- the opening process.
moved, the closing process will be stopped.
The force limiter will not operate if you attempt to Closing
close the window again within the next 10 seconds. Applies to models with an electric window in the
The window will now close at full force! If you wait driver's door.
more than 10 seconds, the force limiter will be — Push up the corresponding control until it stops;
switched on again. the window closes automatically. Pushing the
control up again stops the closing process.
CAUTION
Risk of injury! After the ignition is switched off, the windows
can still be opened and closed for about
· Although the driver´s window has a force limit- 10 minutes, provided none of the doors is opened.
er, it should be closed carefully.

26 Doors, windows and boot lid


Troubleshooting · Although the sliding/tilting roof has a force lim-
iter, it should be closed carefully.
The window regulator stops working after repeated
NOTICE
opening and closing
The window regulator mechanism may be overhea- · During winter time, if necessary, remove any ice
ted. and snow around the area of the sliding/tilting
— Allow the window regulator mechanism to cool roof before opening.
down. · Always close the sliding/tilting roof before dis-
connecting the 12V vehicle battery.
The window does not operate after the 12-volt ve-
hicle battery is disconnected.
— Activate window operation » page 27, Activation
after disconnecting the 12V vehicle battery.
Operating conditions
✓ Ignition on

Activation after disconnecting the


12V vehicle battery
Operation
Automatic window operation activation
The sliding/tilting roof can slide or tilt.
1. Turn on the ignition.
2. Push up the respective button and the window Sliding the sliding/tilting roof to open/close
closes.
3. Release the button.
4. Push up the button up again and hold it for
1 second.

Sliding/tilting roof
What you should be mindful of
The vehicle has a force limiter to reduce the risk of A Slide open gradually
pinch injuries when closing the sliding/tilting sun- B Slide open fully
roof.
C Slide closed gradually
If the switch is held in the closed position and the D Slide closed fully
closing process is hindered by an obstacle, the
movement of the glass pane is stopped and the pane Opening/closing the sliding/tilting roof
moves back a few centimetres.
The sliding/tilting roof can only be opened
If the obstacle prevents it from being closed again
when it is closed.
for the next 10 seconds, the closing process is inter-
rupted once again and the window moves back sev-
eral centimetres.
If the obstacle is not removed, the power limit is de-
activated if the switch is held again (if the time span
between the closing attempts is less than 3 sec-
onds). The sliding/tilting roof will then close with full
force. Applies only to the direction of the sliding/tilt-
ing roof movement.

CAUTION
Risk of injury!

Sliding/tilting roof 27
Sun visors
Folding up and down

A Gradual tilting
B Complete tilting
C Gradual resetting
D Complete resetting
Swivel the front visor towards the windscreen.
CAUTION Swivel the front visor towards the door.

· Only use the sliding/tilting roof for ventilation.


CAUTION
· Do not place any parts of your body out of the
Objects attached to the sun visors can restrict the
sliding/tilting roof.
view to the outside.
In the event of sudden braking or an impact, these
can also cause injuries.
Troubleshooting · Do not attach a bike rack to the tailgate.

The window cannot be closed while driving


— Slow down or stop and close the window.
Boot lid – with manual opera-
tion
Sun visors – with manual op-
What you should be mindful of
eration
CAUTION
Operation
· Only operate the lid when there are no persons
or objects in the opening and closing area of the
lid.

NOTICE
· Do not attach any racks, such as bicycle racks or
luggage racks, to the boot lid.

— Pull the handle in the appropriate direction.

28 Doors, windows and boot lid


Operation The option to open by pressing the handle is deacti-
vated once the speed of 5 km/h is reached. It is acti-
vated again after the vehicle has stopped and a door
Locking/unlocking is opened.

Closing

Option 1

— Hold the fixture A and pull the lid down.

CAUTION
Danger of opening the tailgate while driving!
· Ensure that the lock is properly engaged after
closing the tailgate.

Option 2 Setting a delayed lid lock


— To unlock or lock the lid, press the button, or If the lid is unlocked with the button on the key,
. the lid is automatically locked again after closing.
If no door is opened within 120 seconds, the vehicle The lid's automatic locking delay can be extended by
automatically locks again. a specialist garage.
Opening

Unlocking the boot lid


Releasing
If the boot lid does not open, it can be released
manually using the following procedure.

— Press the handle and lift the lid, then secure it in


the top position.

CAUTION
An unsecured lifted lid can close spontaneously
and cause injury.
· Make sure the lid is properly secured in the up-
per position before handling in the luggage
compartment. 1. Insert a screwdriver into the opening in the pan-
el.

Unlocking the boot lid 29


2. Release the tailgate by moving it in the direc-
tion of the arrow.
Seats, steering wheel and
mirror
Front seat – with manual op-
eration
Seat controls

A Adjust in longitudinal direction


The latch should engage audibly once the lever
is released.
B Adjust the height
C Adjust the backrest angle
Do not lean against the backrest during adjust-
ment.

After a certain time, play can develop within


the adjustment mechanism of the backrest
angle.

Front seats – with electrical


operation
Seat controls
Seat adjustment

A Adjust in longitudinal direction

30 Seats, steering wheel and mirror


B Adjust the height Folding back up

The backrest adjustment

1. Pull the outer seat belt to the side trim.


2. Fold the seat backrest back up.
A Tilt adjustment The release handle should click audibly into
place.
3. Check that the backrest is locked in place. The
A pin must not be visible.
Rear seats
Folding down the backrests Headrests
Before folding down
Adjusting the headrests
1. Insert the rear headrests as far as they will go or
remove them. Front headrests
2. Adjust the position of the front seats so that The headrest height adjustment procedure is the
they are not damaged by the folded-down same for both the front and rear.
backrests.
3. Pull the outer seat belt to the side trim.

Folding down

— Move the headrest in the desired direction.


To move down, hold down the safety catch.

— Press the release handle and fold the backrest


forwards.

Rear seats 31
Removing and inserting the rear Rear armrest
headrests
Settings
Removing

1. Partially fold the respective backrest forwards. — Fold down the armrest.
2. Move the headrest up to the stop. The folded-down armrest can be used as a stor-
3. Press the safety buttons and remove the sup- age table.
port.

Inserting
Steering wheel
— Insert the headrest into the backrest.
The safety button must click into place. Buttons/dials on the multi-function
steering wheel
Front armrest
Settings

A Controlling the assist systems (depending on


the vehicle equipment):
— Speed limiter » page 94
— Cruise control system » page 95
— Move the armrest to the desired position. B Displaying the assist systems menu
C Setting the volume
D Depending on how your phone is connected to
the Infotainment system via App-Connect:
— 7" Infotainment system: switching voice con-
trol for the connected applications
on/off » page 67, Functionality
— 10" Infotainment system: switching voice
control for the connected applications
on/off » page 77, Functionality
— Out of operation

32 Seats, steering wheel and mirror


E Depending on vehicle equipment: Troubleshooting
— Controlling the analogue instrument clus-
ter » page 56 Power assisted steering fault
— Controlling the digital instrument clus- illuminates – total failure of the power assis-
ter » page 58 ted steering, failure of steering assistance
F Switching to the next track/station played 1. Turn off the ignition, start the engine and drive
Switching to the previous track/station played a few metres.
2. If the warning light does not go out, stop
driving. Seek assistance from a specialist ga-
rage.
Setting the steering wheel position
illuminates – partial failure of the power as-
sisted steering, possible reduction in power
WARNING steering
Risk of accident! 1. Turn off the ignition, start the engine and drive
· Do not adjust the steering wheel while driving. a few metres.
2. If the warning light does not go out, you may
continue driving, exercising appropriate caution.
Seek assistance from a specialist garage.

Steering column lock fault


flashing
Message indicating steering column lock
fault
1. Stop the vehicle.
— Pull the safety lever downwards. 2. Seek assistance from a specialist garage.
Once the ignition has been switched off, it is no lon-
ger possible to switch on ignition, lock the steering
or switch on the electrical components.
flashing
Message indicating steering column lock
fault
— Continue driving, exercising appropriate caution,
and seek assistance from a specialist garage.
— Adjust the steering wheel to the desired position.
Steering column lock not active
flashing
Message indicating the required steering
wheel movement
1. Move the steering wheel slightly back and forth.
2. If the steering does not unlock, stop the vehicle
and seek assistance from a specialist garage.

— Press the safety lever as far as it will go.

Steering wheel 33
Interior rear-view mirror Folding the mirror in electrically (to fold back out,
select a different control position)

Operation Adjusting the mirror surface

Interior mirror with manual darkening 1. Select the position or .


2. Turn the rotary knob in the direction of the ar-
rows.

Automatic folding of electrically foldable mirrors


If this function is activated, the mirrors are folded in
when the vehicle is locked and folded back when it
is unlocked.

The vehicle is not necessarily locked when the


mirrors fold in. Vehicle locking is indicated by
A Mirror not darkened
flashing turn signal lights.
B Mirror darkened
Manually foldable mirrors
Interior mirror with automatic darkening
— Fold the mirror towards the side window by
Darkening of the mirror is automatically controlled pressing with your hand.
by the sensors in the mirror once the engine is star-
ted. WARNING
CAUTION Risk of accident!
The exterior mirrors make objects appear farther
Risk of an accident!
away.
A glowing display e.g. a mobile phone or naviga-
tion device may affect the function of the auto- · Use the rear-view mirror to determine the dis-
tance of vehicles behind.
matic mirror darkening.
· Do not attach these devices close to the mirror. NOTICE
Risk of mirror damage!
· If the electrically foldable mirror is accidentally
Wing mirror knocked out by external influences, e.g. due to an
impact during manoeuvring, fold the mirror in us-
Operation ing the rotary knob and wait for an audible click.

Depending on the equipment, the mirrors can be fol-


ded in manually or electrically. Settings
Automatic folding of electrically foldable mirrors is
activated or deactivated in the following Infotain-
ment menu:
10" Infotainment system: Car Mirrors and wipers

Troubleshooting
Fault in the electric mirror glass control
— Press lightly on the edge of the mirror surface
Adjusting the left-hand exterior mirror with your fingers to adjust it.
Switching off operation
Adjusting the right-hand exterior mirror

34 Seats, steering wheel and mirror


Restraint systems and air- Belt tensioners are not activated in the event of mi-
nor collisions or accidents in which no major forces
bags are produced.

Smoke is released when the belt tensioner is


Seat belts deployed. This does not indicate a vehicle fire.

Use Status display on the instrument cluster display


The display may vary, depending on its type:
Seat belts that are fastened correctly offer very illuminates or flashes – unfastened seat belt
good protection in the event of an accident. They re- at the front or rear
duce the risk of an injury and increase the chance of
survival in the event of a major accident. Illuminated – unoccupied rear seat

flashes – rear seat belt not fastened


What you should be mindful of

WARNING illuminates or flashes – a rear seat belt not


fastened
· The seat belts must not be removed or altered
in any way. illuminated – a rear seat belt not fastened
· If the driver's seat belt is damaged, stop driving.
· If another seat belt is damaged, the seat must
illuminated – a rear seat belt fastened
not be occupied.
· Do not repair damaged seat belts yourself.
· Have a damaged seat belt replaced immediately illuminated – a rear seat belt fastened
by a specialist garage.

illuminated – a rear seat belt fastened

Functionality
Automatic belt retractor
The automatic retractor locks the belt if it is pulled Operation
suddenly. The belts lock, for example, during sudden
braking, when the car accelerates, when driving
Fastening the seat belt
downhill and when cornering.

WARNING
· If the seat belt does not lock when pulled sud-
denly, have the retractor checked by a specialist
garage.

Belt tensioners
The safety of the driver and front passenger wearing
their seat belts is enhanced by belt tensioners.
During a collision of certain force, the seat belt is
tightened by the belt tensioner to prevent unwanted 1. Hold the lock tongue and slowly pull the belt
body movement. over the chest and pelvis towards the buckle.
The belt tensioner can also be deployed when the 2. Insert the lock tongue into the buckle until
seat belt is not fastened. there is an audible click.
3. Pull on the belt to ensure that the lock tongue is
securely fastened.

Seat belts 35
Unfastening the seat belt For safety reasons, we always recommend that chil-
dren are transported in the back seats. Only trans-
port children in the front passenger seat in excep-
tional cases.
Only use child seats that comply with the regula-
tions ECE-R 44 and ECE-R 129 of the European Eco-
nomic Commission and regulations AIS072 and GSO
1709/2005.
Child seats in accordance with the standards ECE-R
44 and ECE-R 129 are marked with: a large E in
a circle, with the test number below.

1. Hold the buckle latch and release it by pressing NOTICE


the red button.
Incorrectly attaching the child seat or installing
2. Hold the belt so it does not twist when rolling a non-approved type of child seat can cause irrever-
up. sible damage to the ISOFIX system, the retaining
rings and other vehicle parts.

Troubleshooting WARNING
· Before installing a forward-facing child seat, ad-
Blocked belt retractor just the headrest so that it is as high as possible.
· If the headrest even in the highest position pre-
vents the installation of the child seat, it is nec-
essary to remove the headrest, see the Owner's
Manual. After removing the child seat, refit the
headrest.

Using a child seat in the front pas-


senger seat
1. Hold the strap in the middle and pull quickly in When using a child seat in the passenger seat, all
the direction of the arrow. country-specific regulations must be observed.
2. Hold the strap and let it roll up slowly.
3. Pull on the strap to check if the retractor is WARNING
working properly. Risk of death or serious injury to the child!
4. If the strap is still blocked, repeat the unlocking · Never use a rear-facing child seat in the front
procedure once or twice. passenger seat, which is protected by an active
5. If the strap is still blocked, seek help from a spe- airbag in front of the child.
cialist garage.
This is also indicated by the following sticker on the
front passenger’s sun visor:

Child seat
What you should be mindful of
When installing and using the child car seat, follow
the national legislation and follow the instructions in
this Owner's Manual and the child car seat manufac-
turer's instructions. The following instructions must be followed when
using a child seat in the front passenger seat:

36 Restraint systems and airbags


— When using a rear-facing child seat in the front Recommended child seats
passenger seat, deactivate the front passenger
airbag » page 44, Operation.
Child seats are divided into groups in accordance
— If possible, adjust the front passenger seat back- with the ECE-R 44 and AIS072 regulations.
rest so that it is vertical, to ensure that there is
secure contact between the backrest and the Category Weight of the child
child seat.
0 up to 10 kg
— If possible, move the front passenger seat back- 0+ up to 13 kg
wards so that there is no contact between the 1 9–18 kg
front passenger seat and the child seat behind it. 2 15–25 kg
— Adjust the height-adjustable passenger seat as 3 22–36 kg
high as possible.
Child seats are divided into groups in accordance
— Position the front passenger seat belt as high as with the GSO 1709/2005 regulation.
possible.
Category Weight of the child
WARNING
0 up to 10 kg
Risk of the seat belt causing a neck injury to the 1 9–18 kg
child being transported! 2 15–25 kg
· For child seats in groups 2 and 3, ensure that 3 22–36 kg
the guide fitting attached to the child seat
headrest is positioned in front of or at the same Volkswagen recommends using child seats
height as the seat belt height adjuster on the from the Volkswagen Genuine Accessories
central body pillar. range. These child seats have been developed and
approved for use in Volkswagen cars.
· Adjust the height of the front passenger seat
belt so that the belt passes through the guide
fitting without kinking and is not bent over the
edge of the guide fitting.

WARNING
· Activate the front passenger airbag when you
are no longer using a rear-facing child seat in
the passenger seat.

Fasteners for child seats


Use of child seats
Child seats that use the ISOFIXsystem
Overview of applicability of child seats in accordance with the ECE-R 16 and AIS072 regulations.

Passenger seat
Size category of child
Category With activated front air- Without activated front
seata)
bag airbagb)
0
E X X
(up to 10 kg)
E
0+
D X X
(up to 13 kg)
C

Fasteners for child seats 37


Passenger seat
Size category of child
Category With activated front air- Without activated front
seata)
bag airbagb)
D
C
1
B X X
(9–18 kg)
B1
A
2
– X X
(15–25 kg)
3
– X X
(22–36 kg)
a) The size category of the child seat is indicated on the child seat plate.
b) If the passenger seat is equipped with the ISOFIX system eyelets, it is suitable for fitting an ISOFIX child seat
with “Semi-Universal” approval.

Size category of child Rear seats


Category
seata) Outer seats Centre seat
0
E IL X
(up to 10 kg)
E
0+
D IL X
(up to 13 kg)
C
D
C
1 IL
B X
(9–18 kg) IUF
B1
A
2
– IL X
(15–25 kg)
3
– IL X
(22–36 kg)
a) The size category of the child seat is indicated on the child seat plate.

“IL” The seat is suitable for ISOFIX child seats with “Semi-Universal” approval.
“IUF” The seat is suitable for forward-facing child seats permitted for use in this weight category.
“X” The seat is not equipped with ISOFIX system eyelets.

Child seats that use the ISOFIX system


Overview of applicability of child seats in accordance with the GSO 1709/2005 regulation.

Passenger seat
Category
With activated front airbag Without activated front airbaga)
0
X X
(up to 10 kg)
1
X X
(9–18 kg)
2
X X
(15–25 kg)
3
X X
(22–36 kg)

38 Restraint systems and airbags


Passenger seat
Category
With activated front airbag Without activated front airbaga)
a) If the passenger seat is equipped with the ISOFIX system eyelets, it is suitable for fitting an ISOFIX child seat
with “Semi-Universal” approval.

Rear seats
Category
Outer seats Centre seat
0
IL X
(up to 10 kg)
1 IL
X
(9–18 kg) IUF
2
IL X
(15–25 kg)
3
IL X
(22–36 kg)

“IL” The seat is suitable for ISOFIX child seats with “Semi-Universal” approval.
“IUF” The seat is suitable for forward-facing child seats permitted for use in this weight category.
“X” The seat is not equipped with ISOFIX system eyelets.

Child seat fastened with a safety belt


Overview of applicability of child seats in accordance with the ECE-R 16 and AIS072 regulations.

Passenger seat
Category
With activated front airbaga) Without activated front airbag
0
X Ub)
(up to 10 kg)
0+
X Ub)
(up to 13 kg)
1
UF Ub)
(9–18 kg)
2
UF X
(15–25 kg)
3
UF X
(22–36 kg)
a) Adjust the height-adjustable front seat as high as possible.
b) Applies to rear-facing child seats.

Rear seats
Category
Outer seats Centre seat
0
U X
(up to 10 kg)
0+
U X
(up to 13 kg)
1
U X
(9–18 kg)
2
U X
(15–25 kg)

Fasteners for child seats 39


Rear seats
Category
Outer seats Centre seat
3
U X
(22–36 kg)

“U” The seat is suitable for child seats in the “Universal” category permitted for use in this weight group.
“UF” The seat is suitable for forward-facing child seats in the “Universal” category and is permitted for use in
this weight group.
“X” The seat is not suitable for children in this weight group.

Child seat fastened with a safety belt


Overview of applicability of child seats in accordance with the GSO 1709/2005 regulation.

Passenger seat
Category
With activated front airbaga) Without activated front airbag
0
X Ub)
(up to 10 kg)
1
UF Ub)
(9–18 kg)
2
UF X
(15–25 kg)
3
UF X
(22–36 kg)
a) Adjust the height-adjustable front seat as high as possible.
b) Applies to rear-facing child seats.

Rear seats
Category
Outer seats Centre seat
0
U X
(up to 10 kg)
1
U X
(9–18 kg)
2
U X
(15–25 kg)
3
U X
(22–36 kg)

“U” The seat is suitable for child seats in the “Universal” category permitted for use in this weight group.
“UF” The seat is suitable for forward-facing child seats in the “Universal” category and is permitted for use in
this weight group.
“X” The seat is not suitable for children in this weight group.

i-Size
Passenger seat Rear seats
With activated front air- Without activated front
Outer seats Centre seat
bag airbag
X X i-U X

“i-U”The seat is suitable for forward-facing and rear-facing i-Size child seats in the “Universal” category.

40 Restraint systems and airbags


“X” The seat is not suitable for i-Size child seats in the “Universal” category.

Overview tached to the TOP TETHER system holding eye-


let.
Follow the instructions and notes at the beginning The attached TOP TETHER system strap restricts the
of this chapter » page 36, What you should be mind- movement of the upper part of the child seat.
ful of.

ISOFIX
The ISOFIX system allows the child seat to be instal-
led quickly and securely. The eyelets for installing
the child seat using the ISOFIX system are located
on the outer rear seats.

WARNING
· Do not attach any other child seats, belts or ob-
jects to the mounting eyelets used to install the Mounting eyelets on the luggage compartment cover
child seat with the ISOFIX System provided.

A child seat that uses the ISOFIX can only be instal- — Remove the A cap.
led in the vehicle if it is approved for this vehicle — Attach the belt to the B mounting eyelet.
type. Further information can be obtained from
a Volkswagen Partner or from a list of vehicles inclu-
ded with the child seat.
Airbags
Use
The airbag system offers additional occupant pro-
tection to the seat belts during severe frontal and
side collisions.
The airbag system is not a substitute for the seat
belts.
The airbag system is not a substitute for the seat
belts.
Mounting eyelets for installing the child seat using
the ISOFIX system.

TOP TETHER What you should be mindful of


WARNING The airbag system can only perform its protective
function if all occupants are belted and properly
· Child seats that use the TOP TETHER system seated.
should only be used on those seats that are fit-
ted with holding eyelets bearing the TOP TETH- WARNING
ER symbol.
Danger of serious or fatal injuries!
· Only attach one fastening strap on the child
seat to the holding eyelet in the TOP TETHER · Maintain the correct seating position.
system. · Do not place your limbs in the airbag deploy-
· When attaching the child seat with the TOP ment area.
TETHER system, no other object must be at-

Airbags 41
· No persons, animals or objects such Important factors for airbag activation include the
as » page 43 cup holders or hangers for type of accident, the angle of impact, the speed of
clothes may be in the deployment area of the the vehicle and the type of object the vehicle col-
airbags. lides with (hard or soft). Therefore, even visible ex-
tensive damage to the vehicle does not always mean
WARNING that the airbag should have been activated.
Risk of impairing the front airbags! The deceleration of the vehicle in the event of an
impact registered by the control unit is decisive for
· Do not cover or stick anything over the steering
the activation of the airbag system. If the measured
wheel or the dash panel. This can prevent the
front airbags from deploying. impact deceleration does not reach the specified
reference values, the airbags are not activated, even
though the accident may cause very extensive de-
WARNING
formation of the vehicle.
Risk of impairing the side airbags!
Damage to the vehicle, the cost of repairs or even
· Do not exert excessive force, e.g. impacts, on the absence of damage to the vehicle in an accident
the backrests. may not be an indicator of whether or not an airbag
· Do not use seat covers that have not been ap- should be deployed.
proved by Volkswagen. As the circumstances of individual impacts can vary
· Any damage to seat covers at the side airbag lo- considerably, it is not possible to define a range of
cation must be repaired by a specialist garage. vehicle speeds and reference values. Therefore, it is
not possible to cover all possible types and angles of
Volkswagen recommends using seat covers impact that would lead to airbag activation.
from the Volkswagen Genuine Accessories
range. Airbags can only be activated once and only in cer-
tain situations.
In some situations it is necessary to deactivate the
Seat belts are always available to provide protection
front passenger airbag, if the car is equipped with
in situations where the airbags do not deploy or
a front passenger front airbag deactivation
have already deployed.
switch » page 44.
For example, if the vehicle collides with another ve-
WARNING hicle or is hit by another one after the initial colli-
sion.
Cleaning agents containing solvents cause the sur-
face of the airbag units to become porous. In an The airbag system is part of the overall passive safe-
airbag deployment accident, the porous materials ty concept of the vehicle. The airbag system can on-
can become loose and cause serious injury. ly work effectively if the occupants are wearing their
seat belts correctly and are in the correct seating
· Never clean the dashboard or airbag covers with
position.
solvent-based cleaning agents.
WARNING
When the airbag is activated, other injuries such as
Functionality swelling, bruising, burns and abrasions are not
ruled out. Airbag activation can also cause friction-
Airbags are designed to protect the occupants of al heat.
a vehicle in frontal and side impacts of a certain in-
tensity by reducing their movement in the direction WARNING
of impact.
Airbags do not provide protection for the arms and
When activated, the airbag is inflated within milli- lower body.
seconds by a gas generator. This causes the airbag
covers to break and the airbags to inflate forcefully WARNING
to cover their areas of deployment.
Airbag activation releases dust or vapour. This is
As the occupant wearing a seat belt begins to sink normal and not a sign of a fire in the vehicle.
into the inflated airbag, the gas inside the airbag be-
gins to escape to trap the occupant and slow his or Fine dust can irritate the skin and mucous mem-
her movement. This can reduce the risk of serious branes of the eyes. It can also lead to respiratory
and fatal injuries. problems, especially in people who suffer or have
suffered from asthma or other respiratory disorders.

42 Restraint systems and airbags


— In order to reduce breathing difficulties, leave the Operation
vehicle or open the doors or windows to breathe
fresh air.
Deactivating the airbags
— After contact with the dust, wash your hands and
It is recommended to ask a Volkswagen Service
face with mild soap and water before eating.
Partner to deactivate the airbags.
— Do not allow the dust to get into your eyes or
open wounds. Deactivation of the airbags should be considered in
the following cases:
— Flush your eyes with water if any dust gets into
them. — With the driver's seat correctly adjusted, a dis-
tance of at least 25 cm between the centre of the
Situations when the airbags do not activate steering wheel and the breastbone cannot be
maintained.
— The ignition is switched off during the accident.
— Additional operating controls for disabled drivers
— The deceleration value measured by the control
are installed in the vehicle.
unit during the impact is too low.
— The vehicle has special seats, e.g. orthopaedic
— The speed at impact is lower than the reference
seats without side airbags.
value set in the control unit.
illuminates for 4seconds after the ignition is
— In case of a light side or oblique impact.
switched on, and then flashes for 12 seconds
— In the event of a rear-end collision. – airbag or belt tensioner deactivated by the
— When the vehicle is overturned. diagnostic device
Message regarding the deactivated airbag or
— When hitting objects such as a tree, power line
belt tensioner
pole, etc.
— When the car ends up under a vehicle with a high- WARNING
er ground clearance, e.g. a truck.
If an airbag is deactivated when the vehicle is sold,
inform the buyer!

Airbag overview
The location of airbags is marked .
Troubleshooting
Airbag system fault
illuminated
Message indicating an airbag fault
— Seek assistance from a specialist garage.

WARNING
Danger of serious or fatal injuries!
If there is a fault in the airbag system, the airbags
may activate incorrectly, not activate at all or de-
ploy unexpectedly.
A Front airbags · Have the airbag system checked immediately by
B Side airbags – front a specialist garage.
C Head airbags · If the airbag system is defective, never install
a child car seat in the front passenger seat. Re-
move the fitted child car seat!

Operating conditions
✓ The ignition must be switched on to activate the
airbags.

Airbags 43
Key switch for the front pas- illuminated – passenger front airbag is
deactivated
senger airbag
illuminates 65 seconds after the ignition
is switched on – passenger front airbag is
Use activated
The passenger front airbag can be deactivated e.g. in
the following situations:
— A child seat is fitted on the front passenger seat Operation
and the child is transported rear-facing.
— The vehicle has special seats, e.g. orthopaedic Before switching the passenger airbag off/on
seats without side airbags. — Tip the key part completely out.
— The minimum distance from the dashboard can-
not be maintained. Switching passenger front airbag on/off

What you should be mindful of

WARNING
Danger of malfunction in the passenger airbag de-
activation system!
· Only switch off the airbag when the ignition is
switched off.
— Switch off the ignition.
WARNING
— Open the passenger door.
Risk of unexpected activation of the front passen-
ger airbag in the event of an accident! — Insert the key part upwards into the notch in the
switch.
· After deactivating the passenger airbag with the
— To switch off, carefully turn the switch to the
key part, do not leave the key part inserted in
the switch while driving. Shocks may cause the position.
key part to rotate in the notch and trigger the — To switch on, carefully turn the switch to the
airbag. position.
— Remove the key part from the notch.
— Close the passenger door.
Functionality — Switch on the ignition and check that the pas-
senger's front airbag indicator lights are illumina-
Passenger front airbag status indication ted.

Troubleshooting
Airbag system fault

Indicator light in the overhead panel


flashes together with
The passenger front airbag does not de-
— When the ignition is switched on, both indicator ploy in the event of an accident!
lights will illuminate briefly. — Have the airbag system checked immediately by
— If the system is OK, they will both go out. a specialist garage.
— One of the following indicator lights will then
come on depending on the position of the switch:

44 Restraint systems and airbags


Lighting, windscreen wip- All seats occupied, boot loaded
ers and washers Driver's seat occupied, boot loaded

Exterior lighting WARNING


Risk of accident!
Functionality An incorrectly adjusted headlight range can result
in poor vehicle lighting or can dazzle other road
Unless otherwise stated, lights are functional when users.
the ignition is switched on. · Adjust the headlight range correctly.

Operation Troubleshooting
Defective light bulb or LED light source
or is ON
Information appears on the display indicating
a lighting fault.
— Replace the defective bulb.
— In case of a defective LED light source, contact
a specialist garage for assistance.

The headlights are misted up on the inside


Moisture can precipitate in the interior of the head-
Light switch positions (depending on vehicle equip- lights under certain weather conditions (cold/humid)
ment): or after washing the car. This is not a fault. Neither
the performance nor the life of the headlamps is ad-
All lights except daytime running lights off versely affected. When driving with the lights on,
Switching low beam on/off automatical- the precipitated moisture will gradually evaporate.
ly » page 46
Malfunction in the automatic headlight control
Parking lights
— Clean the windscreen in the area of the rain/light
Low beam
sensor.
The light switch's default position should be Beam of light in front of the vehicle has shortened
. considerably
Headlight defective.
— Seek assistance from a specialist garage.
Settings
Driving lights defective
Headlight range control If a message indicating a driving lights failure ap-
pears, the light will work in emergency mode.
— Position the control based on the vehicle's current
load status. 1. You may continue driving, exercising appropri-
ate caution.
2. Seek assistance from a specialist garage.

Front seats occupied, boot empty


All seats occupied, boot empty

Exterior lighting 45
Daylight running lights 10" Infotainment system: Car Lights settings

Functionality
High beam and headlight
The daytime running lights illuminate the area in flasher
front of the vehicle.
For vehicles for certain markets, they also illu- Operation
minate the rear vehicle area.

Operating conditions
✓ The light switch is in position , or .

Automatic driving lights func-


tion
A Switching on high beam
Functionality B Switching off high beam/ switching on head-
light flasher
Switching low beam on automatically in low light
The low beam is automatically switched on or off When the high beams are on or headlight flasher is
depending on the lighting conditions. on, an indicator light illuminates on the instrument
cluster .
Switching low beam on automatically in rain
The low beam is switched on automatically when
CAUTION
the windscreen wipers are switched on. Risk of accident!
Automatic activation of lights is indicated by illumi-
nating the symbol in the light switch.
· Do not dazzle other road users with the high
beam.

Operating conditions Turn signal


Switching low beam on automatically in low light
Operation
✓ The light switch is in the position .

Switching low beam on automatically in rain

✓ The light switch is in the position .


✓ The function is activated.
✓ The windscreen wipers have been switched on
for longer than 30 seconds.

Settings
A Right turn signal – flashes on the cluster panel
The automatic driving lights function is set in the
following menu in the Infotainment system: B Left turn signal - flashes on the cluster panel

46 Lighting, windscreen wipers and washers


Turn signal – convenience signalling
Fog light
Convenience signalling causes the turn signal lights
to flash three times without having to move the lev-
er up or down. Operation
— Tap the control lever up or down.
Front and rear fog lights
The corresponding turn signal lights flash three
times.
Tap the lever in the opposite direction ahead of
time to stop signalling.

Settings
Activating/deactivating convenience signalling
The function is activated or deactivated in the fol-
lowing menu in the Infotainment system: Light switch pull-out positions (depending on vehi-
10" Infotainment system: Car Lights settings cle equipment):
1 Front fog lights – when switched on, the indica-
tor light in the switch illuminates
Troubleshooting 2 Rear fog light – when switched on, the indicator
light in instrument cluster illuminates
Turn signal light defective
1. Turn the light switch to the position , or
flashes faster – right turn signal light defec- .
tive 2. Pull the light switch to the appropriate position.
— Check the right signal light

flashes faster – left turn signal light defective


— Check the left signal light
Hazard warning lights function
Operation
— Press the button in the middle of the dash-
board to switch them on/off.
The hazard warning lights may switch on automati-
cally during hard braking. The hazard warning lights
are then switched off again automatically during
start-up or acceleration.
Switch on the hazard warning lights e.g. in the fol-
lowing situations:
— When traffic slows down suddenly or when you
reach the end of a traffic queue.
— When the vehicle is stationary in traffic
— When towing
When the hazard warning system is active and
the turn signal is switched on, the hazard
warning lights will be switched off temporarily and
only the turn signal will flash on the relevant side of
the vehicle.

Fog light 47
Parking light function opened. The warning signal stops after a few sec-
onds or when the driver's door is closed.

Use
Double parking light The CORNER function
The double parking light function switches on the
sidelights when the vehicle is parked. Functionality
Single parking light The CORNER function is intended for turning or ma-
The single parking light function switches on the noeuvring (e.g. when parking).
sidelights on one side when the vehicle is parked.
The function illuminates the area in front of the ve-
hicle depending on the direction of travel.

Operation
Operating conditions
Double parking light
1. Turn on the ignition. ✓ The turn signal is switched on or the front
2. Turn the light switch to the position. wheels are turned sharply.
3. Switch off the ignition. ✓ Low beam is switched on.
4. Lock the vehicle. ✓ The front fog lights are not switched on.

When the parking light is switched on, an acoustic ✓ The driving speed is below 40 km/h.
warning signal sounds after the ignition is switched
off and the driver's door is opened. The warning sig-
nal stops after a few seconds or when the driver's
door is closed. Function COMING HOME,
The lights may switch off automatically if the 12V LEAVING HOME
vehicle battery is too low. If the parking lights on
both sides are switched on with the ignition off, the
lights will not be switched off automatically and the
Functionality
12V vehicle battery may discharge.
Version 1
Single parking light Applies to vehicles with automatic driving light
switch function.
The COMING HOME function turns on the light after
the ignition is switched off and the driver's door
opened. The light switches off automatically after
the set lighting time has elapsed.
The LEAVING HOME function switches on the light
when the vehicle is unlocked with the remote con-
trol.

Version 2
Applies to vehicles without automatic driving light
A Switch on the sidelights on the right. switch function.
B Switch on the sidelights on the left. The COMING HOME function turns on the light after
the ignition is switched off, the function manually
1. Switch off the ignition. activated and the driver's door opened. The light
2. Move the lever to the appropriate position. switches off automatically after several seconds.
3. Lock the vehicle. The LEAVING HOME function switches on the light
When the parking light is switched on, an acoustic when the vehicle is unlocked with the remote con-
warning signal sounds and the driver's door is trol.

48 Lighting, windscreen wipers and washers


Operating conditions CAUTION
Halogen lamps are pressurised and may burst dur-
Version 1 ing replacement!
Applies to vehicles with automatic driving light
switch function.
· Wear gloves and safety goggles.

✓ Visibility has worsened.


NOTICE
✓ The light switch is in the position . Contamination of the halogen lamp reduces the life
of the lamp
Version 2 · Do not touch the glass of the light bulb with your
bare fingers.
Applies to vehicles without automatic driving light
switch function.
NOTICE
✓ The light switch is in the position . Risk of headlight damage due to ingress of water
and dirt
· Always fit the protective cap correctly on the
headlight after changing a bulb.
Operation
Manual activation of COMING HOME
Applies to vehicles without automatic driving light Conditions for replacing a light bulb
switch function.
✓ Ignition off
1. Switch off the ignition.
✓ Lights off
2. Briefly hold the left lever under the steering
wheel in the position (switching on the
headlight flasher).
3. Open the driver's door. Front fog lights
The wheel arch liner must be loosened to access the
Settings bulb.

Loosening the wheel arch liner


The function is set in the following menu in the Info-
tainment system:
10" Infotainment system: Car Lights settings

Replace light bulbs


What you should be mindful of
You may replace the following light bulbs yourself.
Have the remaining light sources replaced by a spe- — Remove the A screws.
cialist garage.
The new bulb must have identical specifications to
the original light bulb. The name of the bulb is
marked on its base.
After changing a bulb in the low beam, high beam or
fog light, have the headlights adjusted by a special-
ist garage.

Replace light bulbs 49


— Fold down the wheel arch liner. — Screw in the A screws.

Replacing light bulbs

Interior lighting
Operation
Automatic activation
The lighting is activated when one of the following
events occurs:
— The vehicle is unlocked
— One of the doors is open
— Release the connector and remove it from the
— The ignition key is removed (vehicle without
bulb.
starter button)

Automatic deactivation
The lighting is deactivated when one of the follow-
ing events occurs:
— The vehicle is locked
— The ignition is switched on
— About 30 seconds after all the doors have been
closed

Lighting operation
Switch
— Turn the bulb and remove it. centre Automatic activation and deactivation
— Insert the new bulb in the headlight so that the position
guide lugs on the bulb are aligned with the corre-
Front and rear lights on/off
sponding openings in the headlight.
— Turn the bulb clockwise to secure. Deactivating automatic switch-on
— Insert the connector into the new bulb until it
clicks into place. Left reading light

Securing the wheel arch liner Right reading light


— Refit the wheel arch liner.
If a door remains open and the ignition is
switched off, the lights are switched off auto-
matically after 10 minutes.

50 Lighting, windscreen wipers and washers


Settings At low temperatures, windscreen washer fluid can
freeze on the windscreen and restrict visibility.
The brightness setting of the switching and instru- · Only use the windscreen washer when the
ment lighting can be adjusted in the following Info- windscreen is warm.
tainment menu:
NOTICE
10" Infotainment system: Car Lights settings
Risk of damage to the windscreen!
· Do not switch on the wipers when the windscreen
is dry.
Interior background lighting
Wiping and washing the windscreen
Use
The ambient lighting ensures a comfortable atmos-
phere inside the vehicle.
The lighting only works when the dipped or parking
lights are on.
The lighting is also switched on automatically after
the door is opened.

Settings Fast wiping


Slow wiping
The ambient light brightness is adjusted in the fol-
lowing Infotainment menu: Depending on vehicle equipment:
10" Infotainment system: Car Lights settings — Intermittent wiping
— Automatic wiping controlled by the rain sen-
sor
Windscreen wipers and wash- Switching off
Single windscreen wipe (sprung position)
ers
A Setting the wiping speed for the position
Washing and wiping (spring-loaded position)
Operating conditions
Operating conditions for windscreen wipers

✓ Bonnet closed Settings


✓ Ignition on
The automatic window wiping function can be acti-
Operating conditions for the windscreen washer vated or deactivated in the following Infotainment
system system menu:
10" Infotainment system: Car Mirrors and wipers
✓ Bonnet closed

Refilling windscreen washer fluid


Operation
WARNING
WARNING Risk of accident!
Risk of accident! · Use windscreen washer fluid that is suitable for
the climatic conditions.

Interior background lighting 51


NOTICE · Close the engine compartment flap before the
windscreen wiper arms are folded away from the
Risk of damage to the washer windscreen.
· Do not remove the strainer from the neck of the · Do not turn on the ignition when the windscreen
tank when refilling the washer fluid. wiper arms are folded away.

NOTICE CAUTION
Risk of damage to the headlights Risk of an accident!
· Use a fluid that does not harm polycarbonate. · Change the windscreen wiper blades once or
twice a year.
NOTICE
Risk of damage to the engine compartment compo-
nents
· Close the container after refilling the windscreen
washer fluid.

The windscreen washer tank is in the engine com-


partment » page 10.
Tank volume is 3 l.
1. Open the engine compartment lid » page 98.
2. Gently open the top of the sealing cap. 1. Fold the windscreen wiper arm away from the
3. Top up the windscreen washer fluid. windscreen.
4. Close the tank sealing cap. 2. Press the lock A to slide the windscreen wiper
blade B out of the holder and remove it from
the windscreen wiper arm.
Troubleshooting 3. Put the new windscreen wiper blade on the
windscreen wiper arm and push it into the
Windscreen washer fluid too low mount until it clicks into place.
4. Fold the windscreen wiper arm back onto the
illuminates together with
windscreen.

Or:
illuminates together with

— Top up the windscreen washer fluid.

Frozen windscreen wipers


— Carefully detach frozen windscreen wipers from
the windscreen before switching on the ignition
and remove any snow and ice.

Folding down windscreen wiper


arms and replacing windscreen
wiper blades

NOTICE
Risk of damage to the windscreen wipers and the
engine compartment flap!

52 Lighting, windscreen wipers and washers


Heating and air condition- B Setting the fan speed

ing system C Setting the direction of the air outlet


Switching the cooling system on/off
Manual air conditioning Switching the recirculated air mode on/off
Switching the rear window heater
What you should be mindful of on/off » page 55, Operation

— When cooling the interior, it is recommended to Cooling system


keep the interior temperature no more than 5 °C When the cooling system is switched on, the tem-
lower than the outside temperature. perature and humidity in the vehicle will drop.
— It is recommended to have the air conditioner dis- Switching on the cooling system prevents the win-
infected once a year. dows from misting up.

WARNING Automatic activation of the cooling system


Danger of misting! Automatic activation of the cooling system prevents
the windows from misting up. It turns on when the
· Always keep the fan on. following conditions are met:

WARNING ✓ The fan is on.


Risk of an accident! ✓ The air distribution setting is in the position.
In recirculation mode, there is no fresh air supply
from the outside. This can result in loss of driver In this case, the recirculation mode is switched off
attention and fogging up of windows. and cannot be switched on.
Or:
· Keep the recirculation mode switched on for
a short time only.
✓ The fan is on.
✓ The air distribution setting is not in the posi-
tion.
Cooling system operating condi- ✓ Recirculated air mode is on.
tions
Recirculated air mode
✓ Outside temperature above 2 °C
Recirculated air mode prevents contaminated out-
✓ Running engine side air entering the vehicle.
✓ Fan switched on Briefly switching on recirculated air mode can in-
crease the cooling effect.
Indicator light in the button may light up,
Recirculated air mode is automatically switched on
even if all the conditions for turning on the
when the following conditions are met::
cooling are not met. The cooling system switches on
when the activation conditions are met.
✓ The cooling is on.
✓ The fan is on.
✓ The temperature control is set to the minimum
Operation temperature.
✓ The air distribution setting is not in the posi-
tion.

During operation of the air conditioning sys-


tem, there may be an automatic increase in
the engine idle speed.

A Setting the temperature

Manual air conditioning 53


Troubleshooting ✓ Fan switched on

After pressing the button, the symbol


Water under the vehicle
will appear on the Climatronic display even if
When the cooling system is switched on, water can the conditions for switching on the cooling are not
drip from the air conditioning system. This is not met. The cooling system switches on when the acti-
a leak. vation conditions are met.
Fogging
— Increase the blower speed, switch on the cooling
system, and turn the air distribution to the wind- Operation
screen.

Automatic deactivation of the cooling system


If the coolant temperature is too high, the cooling
system may switch off automatically. This ensures
sufficient engine cooling.

Climatronic automatic air con-


ditioning system
A Climatronic display
What you should be mindful of
B Setting the temperature
— When cooling the interior, it is recommended to C Interior temperature sensor
keep the interior temperature no more than 5 °C D Setting the fan speed
lower than the outside temperature.
When the fan speed is completely reduced, the
— It is recommended to have the air conditioner dis- Climatronic switches off.
infected once a year. E Setting the direction of the air outlet
— If the car is equipped with Climatronic automatic Switching the windscreen ventilation/defrost-
air conditioning, it is recommended to use the au- ing mode on/off
tomatic mode to reliably and efficiently achieve
Switching the rear window heater
the desired interior conditions.
on/off » page 55, Operation
WARNING Switching the cooling system on/off

Danger of misting! When the cooling system is switched on, the


temperature and humidity in the vehicle will
· Always keep the fan on. drop.

WARNING Switching on the cooling system prevents the


windows from misting up.
Risk of an accident! Switching automatic mode on
In recirculation mode, there is no fresh air supply
from the outside. This can result in loss of driver This function keeps the temperature constant
attention and fogging up of windows. and prevents the windows from misting.
Switching the recirculated air mode on/off
· Keep the recirculation mode switched on for
a short time only. Recirculated air mode prevents contaminated
outside air entering the vehicle.

If the temperature setting is outside the range, one


Cooling system operating condi- of the following icons will be displayed on the Cli-
matronic display:
tions
Maximum cooling power
✓ Outside temperature above 2 °C Maximum heating power
✓ Running engine

54 Heating and air conditioning system


During operation of the air conditioning sys- Troubleshooting
tem, there may be an automatic increase in
the engine idle speed.
The indicator light on or below the button flashes
Heating is not operational as the charge level of the
12-volt vehicle battery is too low.
Troubleshooting
Water under the vehicle
When the cooling system is switched on, water can
Seat ventilation
drip from the air conditioning system. This is not
a leak. What you should be mindful of
Fogging
NOTICE
— Switching on automatic mode.
Risk of damage to the seats
Or:
· Do not kneel on the seats or otherwise apply con-
— Increase the blower speed, switch on the cooling centrated pressure to them.
system, and turn the air distribution to the wind-
screen.
· Do not turn on the ventilation if:
— The seat is not occupied.
Automatic deactivation of the cooling system — There are objects on the seat, such as a child
If the coolant temperature is too high, the cooling seat.
system may switch off automatically. This ensures
— There are additional seat covers or protective
sufficient engine cooling.
covers on the seat.

Heated windscreen Conditions


Use ✓ Engine running

Window heating is used to defrost or defog the


glass.
Operation

Conditions — Press the button or on the centre console.


Ventilation is switched on at the maximum power
✓ Engine running level. Repeatedly pressing the button reduces the
✓ Outside temperature is below approx. 35 °C ventilation power until it is deactivated.
The ventilation power is indicated by the number of
illuminated indicator lights in the button.

The ventilation power can be set with the ig-


Operation nition on. Ventilation is only switched on after
the engine has been started.
Rear window heating
— Press the button on the air conditioning con-
trol panel.
Windscreen heating switches off automatically after
a certain period.
If the heating is on and the engine is switched off
and back on again within about 10 minutes, heating
continues.

Heated windscreen 55
Driver information system
Analog instrument cluster
Overview
Instrument cluster overview

A Time
B Selected gear / Gear recommendation
Included depending on vehicle equipment:
— Automatic gearbox selector lever positions
C Menu, indicator lights and information
D Outside temperature
A Tachometer with indicator lights – low outside temperature
B Display E Total distance travelled
C Speedometer with indicator lights F Trip – distance travelled after resetting the
D Bar with indicator lights memory
E Coolant temperature gauge
Overview of the main menu items on the display
F Multifunction button :
— Driving data » page 59, Overview
— Setting the time
— Audio – using radio and media
— Display service interval
— Phone – call list, accept or reject an incoming call
G Multifunction button :
— Vehicle – vehicle status » page 60, Display
— Resetting the odometer (trip)
H Fuel gauge

NOTICE Operation
Risk of serious damage to the engine and the ex-
haust system!
· Never run the fuel tank completely empty.
· If you would like to operate your vehicle in
a country other than that intended for its use,
please contact a Volkswagen Partner. They can
tell you whether a suitable fuel is available in that
particu-lar country.

In poor visibility and with dipped headlights


off, the brightness of the instrument cluster
lighting is reduced to remind the driver to turn on
the light. Switching between items / Returning to the
main menu
Display overview Confirming an item
The following information is shown on the display:
Selecting data / Setting values
Displaying the previous menu (if one has been
selected) / displaying the Phone menu

56 Driver information system


Settings Digital instrument cluster
Setting the language Overview
The language can be set in the following menu in
the Infotainment system: Instrument cluster overview
10" Infotainment system: System Language selection

Resetting the odometer


— Tap the key on the instrument cluster.

Display service interval


— Tap twice the key in the instrument cluster.
— Tap the key to display the service inter-
val.
— Tap the key again to exit the menu.
A Central display area with selected information:
Setting the time
— Speed
1. Tap the key on the instrument cluster.
— Time
2. Tap the key on the instrument cluster.
— Indicator lights
The hour setting is shown on the display.
— Reports and information
3. Tap the key repeatedly and set the
hours. — Outside temperature
4. Tap the key to switch to the minute set- – low outside temperature
ting. B Display area with selected information:
5. Tap the key repeatedly and set the mi- — Coolant temperature gauge
nutes.
— Indicator lights
The time can also be set in the following menu in C Display area with selected information:
the Infotainment system:
— Fuel gauge
10" Infotainment system: System Time and Date
— Indicator lights
Setting the brightness of the instrument cluster D Display area with additional information.
lighting E Display area with selected information:
The brightness is adjusted automatically based on
— Selected gear
the given lighting conditions.
— Automatic gearbox selector lever positions
You can set the intensity of the instrument lighting (depending on the vehicle equipment)
manually in the following menu of the Infotainment
system: — Indicator lights
— Assist systems information
10" Infotainment system: Car Lights settings
— Total distance travelled
— Range

NOTICE
Risk of serious damage to the engine and the ex-
haust system!
· Never run the fuel tank completely empty.
· If you would like to operate your vehicle in
a country other than that intended for its use,
please contact a Volkswagen Partner. They can
tell you whether a suitable fuel is available in that
particu-lar country.

Digital instrument cluster 57


Overview of the main menu items on the display — To switch between information items, press the
button repeatedly.
— Driving data » page 59, Overview
— To confirm the information item selection, press
— Audio – using radio and media
the button.
— Phone – call list, accept or reject an incoming call
— Vehicle – vehicle status » page 60, Display
Settings
Operation Setting the language
The language can be set in the following menu in
Overview of buttons/dials on the multifunction the Infotainment system:
steering wheel
10" Infotainment system: System Language selection

Setting the time


Time is set in the following menu in the Infotain-
ment system:
10" Infotainment system: System Time and Date

Selecting a display variant


— Press the button on the multi-function steer-
ing wheel repeatedly to select one of the follow-
ing display variants.

Switching between items / Returning to the


main menu
Confirming an item
Selecting data / Setting values
Selecting and setting the display variant

Resetting the odometer in the instrument cluster


Applies to the digital instrument cluster

Digital
Speed
Selecting data
Sport (tachometer)
Confirming data
Setting the brightness of the instrument cluster
— To reset the odometer on the right-hand side of
lighting
the display, press the button, and then .
The brightness is adjusted automatically based on
— To reset the odometer on the left-hand side of the given lighting conditions.
the display, press the button, and then .
— To reset the odometer in the middle of the dis-
play, press the button, and then .

58 Driver information system


You can set the intensity of the instrument lighting From refuelling
manually in the following menu of the Infotainment
— Driving data from the time the fuel tank was last
system:
filled is stored in the memory. The memory is re-
10" Infotainment system: Car Lights settings set the next time the tank is filled.

Driving data Operation

Overview Displaying driving data on the instrument cluster


display
The driving data display works when the ignition is
switched on.

On the instrument cluster display


Depending on vehicle equipment, the instrument
cluster display shows information such as speed,
fuel consumption, range, etc.

In the Infotainment system


10" Infotainment system:

1. Tap and select the driving data menu


item.
2. Select the required item using the but-
tons.
3. Tap to confirm.

Displaying driving data in the Infotainment system


10" Infotainment system:
1. Tap .
A Average fuel consumption 2. Select the screen with the driving data menu by
swiping with your finger.
B Driving time
C Distance travelled 3. Select the driving data menu item.
D Average speed Selecting and resetting the driving data on the in-
E Range strument cluster display

Memory
The system saves the driving data in the following
memories:

From the start


— Driving data from the time when the ignition is
switched on to when it is switched off again is
stored in the memory. If the journey is interrup-
ted for more than 2 hours, the memory will be re-
set.
— To select the memory for the displayed driving
Long-term data, tap repeatedly.
— Driving data of all trips up to a total of 99 hours — To reset the memory, hold the key.
and 59 minutes driving time or 9,999 km driving
distance is stored in the memory. If one of the lis- Selecting the Infotainment system memory
ted values is exceeded, the memory is reset. 10" Infotainment system:

Driving data 59
1. Tap . — While driving, drive at the desired speed and con-
2. Select the screen with the driving data menu by firm it as the speed limit.
swiping with your finger.
Resetting the speed limit
3. Select the driving data and memory menu item. Applies to analog display
Resetting the Infotainment system memory 1. Select and confirm Warning at or (depending on
10" Infotainment system: Car Instrument cluster the display type).
2. To reset the speed limit, confirm the stored val-
ue.
Settings If the journey is interrupted for more than 2 hours,
the set limit is deactivated, but the set value re-
Displayed driving data overview mains stored.
10" Infotainment system: Car Instrument cluster

Setting units Vehicle status


10" Infotainment system: System Units

Display
Speed limit warning The vehicle status is displayed in the following Info-
tainment system menu:
Use 10" Infotainment system:
1. Tap .
Adjustable speed limit
2. Select the screen with the vehicle status menu
The system allows the user to set a speed limit be- by swiping with your finger.
yond which an acoustic warning signal will sound
and the following warning message will appear on 3. Select the vehicle status menu item.
the instrument cluster display. The following information is displayed:

Preset speed limit 80 km/h and 120 km/h — Vehicle status related warning messages
It applies only to certain countries on the basis of — Displaying START-STOP system status messages
national legislation.
The system automatically warns you when you ex-
ceed 80 km/h and 120 km/h. Functionality
If the speed exceeds 80 km/h, an acoustic alarm
sounds and the symbol appears on the display. In the event of a system fault, messages indicating
the fault are displayed on the instrument cluster dis-
The sound is repeated every 2 minutes until the
play when the ignition is switched on.
speed is reduced.
Fault messages can also be displayed in the Infotain-
If the speed exceeds 120 km/h, an acoustic alarm
ment system.
sounds and the symbol appears on the display.
The warning messages will continue to be dis-
played until the malfunctions have been rem-
edied. After the first display of the message, only
Settings the indicator lights (serious hazard) or (warn-
ing) continue to be displayed.
Setting the speed limit
Applies to analog display
— Select and confirm Warning at or (depending on
the display type).
— When the vehicle is stationary, set the desired
speed limit and confirm.

60 Driver information system


7" Infotainment system Basic setting
Setting basic functions
The Infotainment system The following Infotainment functions are set by tap-
overview ping the General menu:
— Language
— Set Date
— Factory Reset

Sound settings
The Infotainment system sound is set in the Audio
menu.
The following settings are available in the menu:
— Bal. & Fader
— Equaliser
— SDVC (Speed dependent volume control)
— Volume
A Touchscreen — BT Audio Level
B USB input — PDC
C Microphone — Navigation
— Touch Tone
NOTICE
Danger of screen damage!
· The Infotainment screen is operated by touching System update
it lightly with your finger.
We recommend having the system update carried
out by a specialist garage.
System By updating the system, you can ensure optimum
functionality of the Infotainment system.
Cyber security Determining system version

System updates and support — Tap General System Info.

Volkswagen keeps the systems in your vehicle up-


to-date and provides full support for them in ac-
cordance with applicable cyber security legislation.

Restrictions
For safety reasons, some Infotainment system func-
tions cannot be operated while driving, or they are
restricted in their use.
The Infotainment system indicates this via a mes-
sage on the screen.
Some Infotainment system functions are not availa-
ble when the ignition is switched off.

The Infotainment system overview 61


Screen Analogue radio

Overview

A Selecting a frequency range


B Station presets
C List of available stations
A Bar with functional areas D Manual station search
Settings

List of available stations


Operation — Tap List.

If the list of available channels is not dis-


NOTICE played, tap to update the channel list.
Danger of screen damage!
· The Infotainment screen is operated by touching
it lightly with your finger.

Touch operation is identical to the operation of


a mobile phone.

Settings
The following basic screen functions are set in the
Display menu: Current station
Station stored on the presets
— Brightness
The station broadcasts traffic information
— Display Clock
Manual update of the station list
Settings

Radio
Overview
Displaying menu
— Tap .

62 7" Infotainment system


Operation Switching the RDS on/off
The menu item is only available for certain countries.
Selecting a station — Tap Radio RDS.

Switching receiving traffic program (TP) from FM


stations on/off.
The menu item is only available for certain countries.
— Press Radio Traffic Announcements.

Switching automatic frequency change (AF) on/off


The menu item is only available for certain countries.
When the function is activated and the signal of the
FM station currently being listened to is weak, the
Infotainment system automatically sets the same
A List of available stations
station to a different frequency with a better signal.
B Station presets
— Tap Radio Switch to AF.
Settings

— Tap or at the top of the screen.


Or: Media
— Tap the desired preset key.
What you should be mindful of
Finding stations manually
— In the Radio menu, press Tune. — Do not save any important data or data which has
not been backed up on the connected audio sour-
— To search in sequence, tap or .
ces. Volkswagen assumes no responsibility for
Or: lost or damaged files or connected audio sources.
— Hold down the scroll mark on the frequency range — Switching or connecting an audio source may
scale and move it to the desired value. cause sudden changes in volume. Reduce the vol-
ume before switching or connecting an audio
source.
— Information messages may appear on the source
Limitations display while the audio source is being connected.
These messages must be observed and, if neces-
— Car parks, tunnels, tall buildings or mountains can sary, confirmed.
restrict radio reception.
— The national copyright laws that apply in your
— Volkswagen assumes no responsibility for the country must be observed.
availability, correct functioning and broadcast in-
formation of the RDS service.

Overview
Settings Displaying menu
Depending on the source on which the file to be
Storing the current station to a preset key for pre-
played is stored, tap or .
ferred stations
— Hold the station key for preferred stations until it If the BT Audio menu is not displayed, or USB,
is stored. check whether the mobile device or theUSB is
connected.
Overwriting the preset station key with the current
station
— Hold the preferred station key until the station is
stored.

Media 63
Limitations
The availability of some media operation functions is
dependent on the connected source and the soft-
ware being used.

Supported sources and files


USB
A Source Applies to USB 2.x 3.x or higher with USB 2.x sup-
Multimedia database port.
Settings
Type Specification File system
USB flash disk
HDD
(without spe-
Player controls cial software) FAT16
MSC USB device FAT32
Operation – basics supporting exFAT
USB Mass
Storage pro-
tocol
Devices with
the iOS oper-
Apple ating system HFS+
and the iAP2
protocol

Apple protocol iAP1 is not supported by the


Infotainment system.

A Album image/symbol for the connected source Bluetooth® audio player


Starting playback The Infotainment system supports the Bluetooth®
Pausing A2DP 1.3., HFP 1.7 and AVRCP 1.6. protocols.

Tapping within 3 seconds from starting the play- Compatibility of mobile devices
back: playing the previous track It is possible to check the Volkswagen web pages to
Tapping after 3 seconds from starting the play- see if the infotainment system is compatible with
back: playing the current track from the beginning the selected mobile devices being tested. This check
Holding: fast rewinding within the track is carried out by using the following reference or by
scanning the QR code:
Tapping: playing the next track
https://www.volkswagen.co.in/en/footer/soft-
Holding: fast forwarding within the track
ware-compatibility.html
You can also move within the track by dragging your
finger over the timeline.

Advanced operation
Turn on/off repeat playback of the current All information given is incidental and is for informa-
track tion purposes.
Turn on/off repeat playback of the current al-
The company, Volkswagen, cannot guarantee full
bum/folder
functionality and compatibility, e.g. due to software
Turn on/off random playback of the current update of the infotainment system and mobile devi-
album/folder ces.

64 7" Infotainment system


Supported audio files The device is connected viaBluetooth® audio
profile
Codec type File extension
MPEG 1 Layer 3
MPEG 2 Layer 3 mp3
MPEG 2.5 Layer 3 Limitations of mobile devices and
Windows Media Audio 9 and
9.1 applications
wma
Windows Media Audio 9.2
Windows Media Audio 10 Function availability
WAV wav The availability of some of the functions described in
Bluetooth A2DP SBC this Owner's Manual depends on the type of mobile
device and the applications installed in it.
For files in MP4 format, only the track play-
back is available. Compatibility of mobile devices
It is possible to check the Volkswagen web pages to
Files protected by DRM and iTunes® are not suppor-
see if the infotainment system is compatible with
ted by the Infotainment system.
the selected mobile devices being tested. This check
Supported playlists is carried out by using the following reference or by
scanning the QR code:
Codec type File extension
https://www.volkswagen.co.in/en/footer/soft-
M3U m3u ware-compatibility.html
PLS pls
WPL wpl
ASX asx

All information given is incidental and is for informa-


Mobile device management tion purposes.
The company, Volkswagen, cannot guarantee full
Overview functionality and compatibility, e.g. due to software
update of the infotainment system and mobile devi-
With the aid of mobile device management, the de- ces.
vices can be connected, disconnected and ex-
changed with each other. Bluetooth® compatibility of mobile devices
Due to the large number of mobile devices, it is not
Displaying mobile device management possible to guarantee full Bluetooth® compatibility
— Tap Bluetooth Paired Device. with the infotainment system. Bluetooth® compati-
bility depends on the Bluetooth® version and the im-
plementation of the Bluetooth® protocols on the
part of the manufacturer of the mobile device.

Applications in mobile devices


Applications can be installed in external devices
making it possible to display additional information
on the Infotainment screen or to operate Infotain-
ment.
Due to the variety of applications as well as their on-
going development, the available applications may
not work in all external devices. The company,
A Available devices
Volkswagen, assumes no liability for their proper
The device enables connection via Blue- function.
tooth® “hands free” profile
The range of available applications and their func-
The connected via Bluetooth® “hands free”
tionality is dependent on the Infotainment model,
profile
vehicle and region.
The device enables connection viaBluetooth®
audio profile

Mobile device management 65


Information about Volkswagen applications
For detailed information about Volkswagen applica-
tions, refer to the Volkswagen websites.

Connection set-up
Connecting a mobile device to the Infotainment sys-
tem
1. Find available Bluetooth® devices in the mobile
device. A Contact list
2. Select the Bluetooth® in the Infotainment sys- Editing phone number
tem. Display multiple phone numbers for a contact
Find the name of the device in the menu
Bluetooth HU Name.

Connecting the Infotainment system to a mobile de-


vice
Conditions for connecting a phone
to the Infotainment system
— Tap Bluetooth Add Device Start Scan.

App-Connect connection ✓ The Bluetooth® function of the phone is switch-


ed on.
The Infotainment system allows you to establish
a App-Connect connection with a compatible mobile ✓ The visibility of the Infotainment system is
device using the following connections: switched on.
Android Auto The visibility of the Infotainment system can be
Apple CarPlay switched on in the Bluetooth BT Visibility menu.
✓ The phone is within the range of the Infotain-
You can connect your mobile device to the Infotain-
ment´s Bluetooth®.
ment system using a USB cable.
✓ The phone is compatible with the Infotainment
1. Connect the mobile device to the Infotainment system.
system using a USB cable.
2. Tap the icon of the supported connection.

Phone operation
Telephone
Entering phone number

Overview 1. In the Phone menu, tap Dialpad.


2. Enter the phone number using the displayed nu-
Displaying menu meric keypad.
— Tap . List of phone contacts
If the Phone menu is not displayed, check whether The list of phone contacts is imported from the con-
the phone is connected. nected phone.
— To display the list of contacts in the Phone menu,
tap on Contacts.
— To search within the list, tap . Enter your search
details and tap .
— To dial a contact, tap on the desired contact.
If a contact has multiple phone numbers, select the
phone number from the displayed list.

66 7" Infotainment system


Phone conversation Phone - Infotainment connection
Depending on the context of the phone conversa- — Tap Bluetooth Add Device Start Scan.
tion, the following functions can be selected:
Dial a phone number Importing telephone contacts
End a call Once the main phone has been connected to the In-
fotainment system, telephone contacts will start to
Holding a call be imported into the Infotainment memory.
Switching a call
The Infotainment system can import up to 1,000
To switch the call tone from the speakers to phone contacts together with contact pictures. Each
the phone contact can contain up to five phone numbers.
Switching the microphone off
Depending on the type of phone, import confirma-
Switching the microphone on tion may be required.
Display numeric keypad
Sorting contacts in the phone book
Conference call
— Tap Phone User profile Sort By Name and select the
A conference call is a joint phone conversation with type of sorting.
a minimum of three participants.
— Make another call during an ongoing conversa- Ringtone
tion/conference. Some phones do not allow the use of the phone
ringtone; instead, the Infotainment system ringtone
Or:
is used.
— Tap Answer to answer a new incoming call.
— To set the Infotainment system ringtone, tap Phone
During an ongoing conference call, the following User profile Ringtone and select the ringtone.
functions can be selected, depending on the con-
text:
Hold the conference call and leave temporari-
ly (the conference continues in the back- App-Connect
ground).
End conference call Functionality
To switch the call tone from the speakers to
the phone App-Connect allows certified applications to be dis-
Switching the microphone off played and operated from a connected mobile de-
vice on the Infotainment screen.
Switching the microphone on
Display numeric keypad Certification may depend on the use of the most up-
to-date App-Connect application.
Add another conversation
Merge calls into a conference Route guidance, phone, music and other apps may
be used.
Disconnect the call from the conference
Mobile devices can be connected via a USB cable.
— To disconnect the call from the conference, tap
Manage . Supported connection types
App-Connect supports the following connection
types:
Settings for the Infotainment sys- — Android Auto
tem phone functions — Apple CarPlay

Phone - Infotainment connection


1. Find available Bluetooth® devices on the phone. App-Connect connections overview
2. Select the Bluetooth® in the Infotainment sys-
tem. App-Connect menu
Find the name of the device in the menu — Tap .
Bluetooth HU Name.
Or:
3. Confirm, or enter and confirm the PIN.

67
— Tap . Conditions for Android Auto

If the App-Connect menu is not displayed, ✓ The device to be connected supports Android
check whether the mobile device is connec- Auto connectivity.
ted.
A list of devices, supported regions and applica-
Android Auto tions that support the Android Auto connectivity
can be found on the Google, Inc website.
✓ The Android Auto application needs to be instal-
led on the mobile device.
✓ Some applications require the data connection
on the mobile device to be turned on.
✓ Connect the mobile device for the first time
when the vehicle is stationary.

Conditions for Apple CarPlay

✓ The device to be connected supports the Apple


Switching on voice control (Google Assistant) CarPlay connection.
A list of devices, supported regions and applica-
Apple CarPlay
tions that the Apple CarPlay connection sup-
ports can be found on the websites of Apple
Inc..
✓ Siri voice control is on.
✓ The data connection in the mobile device is
switched on.

Limitations

A List of available applications Limitation of App-Connect applications when driv-


B Depending on the length of operation: ing
For safety reasons, some App-Connect applications
— Pressing: returning to the Apple CarPlay
cannot be operated while driving, or their use is limi-
menu
ted.
— Holding: turning on Siri voice control

App-Connect settings
Connection conditions
Apple CarPlay – USB connection
General connection conditions 1. Switch on the Infotainment system.
2. Switch on the mobile device.
✓ The mobile device supports the App-Connect
connection Android Auto,Apple CarPlay. 3. Connect the mobile device to the front USB in-
put using a cable.
✓ The mobile device, as well as the type of App-
Connect connectivity, are supported in the rele- 4. Select the connection via Apple CarPlay.
vant market.
Apple CarPlay - terminating the connection
✓ Some connected mobile devices require the mo-
bile device to be “unlocked”. — Tap “Volkswagen” in the Apple CarPlay menu.

Android Auto – USB connection


To establish a connection, the following condition
must be met:

68 7" Infotainment system


✓ The minimum Android version is 6.
10" Infotainment system
1. Switch on the Infotainment system.
2. Switch on the mobile device.
The Infotainment system
3. Connect the mobile device to the front USB in-
put using a cable. overview
4. Select the connection via Android Auto.

Android Auto – terminating the connection


— Tap “Volkswagen” in the Android Auto menu.

A Touchscreen

NOTICE
Danger of screen damage!
· The Infotainment screen is operated by touching
it lightly with your finger.

System
Cyber security
System updates and support
Volkswagen keeps the systems in your vehicle up-
to-date and provides full support for them in ac-
cordance with applicable cyber security legislation.

Restrictions
For safety reasons, some Infotainment system func-
tions cannot be operated while driving, or they are
restricted in their use.
The Infotainment system indicates this via a mes-
sage on the screen.
Some Infotainment system functions are not availa-
ble when the ignition is switched off, e.g. driving da-
ta.

The Infotainment system overview 69


Basic setting If the device cannot be disconnected safely,
switch off the Infotainment system and dis-
connect the device.
Setting basic functions
The following Infotainment system functions are set
by tapping the System menu:
— Units
System update
— Language selection We recommend having the system update carried
— Time and Date out by a specialist garage.
— System reset By updating the system, you can ensure optimum
functionality of the Infotainment system.
Sound settings
The Infotainment system sound can be set by tap- Determining system version
ping the System Audio menu. — Tap System System information.
The volume can be set for the following individual
functions:
— Maximum volume when the Infotainment system Screen
is switched on
— Speed-dependent volume
Overview
— Volume of navigation instructions

The Infotainment system – first start-up


When starting the Infotainment system for the first
time or after restoring the factory settings, the sys-
tem prompts you to set the basic functions.
— Follow the on-screen instructions to set the func-
tions correctly.

Setting up the HOME menu


HOME menu is used to quickly start up preferred
functions.
A Status bar
The layout of the Quick Access functional areas can be B Bar with functional areas
changed.
C Other menu pages
The arrangement of the functional areas can be ad- HOME functional surface
justed as follows:
Settings
1. Press and hold the desired functional area until
it is free.
2. Select the desired arrangement.

Safely disconnecting the connected USB device Operation


NOTICE NOTICE
Risk of damage to the data on the connected USB Danger of screen damage!
device!
To disconnect a USB device safely, proceed as fol-
· The Infotainment screen is operated by touching
it lightly with your finger.
lows:
1. Tap Media Unmount Safely. Touch operation is identical to the operation of
a mobile phone.
2. Select the desired device.
3. Disconnect the USB device.

70 10" Infotainment system


Settings Displaying additional keypad languages
— To use additional languages, tap and select the
The following basic screen functions can be set in desired language.
the System Display menu:
— Screen off (in 10s)
— Brightness Radio
— Skins
— Touchscreen sound Overview
— Automatic valet mode
Displaying menu
— Tap .

Infotainment keyboard Or:


— Tap .
Keypad overview Analogue radio

A Selecting a source
A Input line
B Selecting a frequency range
— Deleting characters before the cursor
C Presets for preferred stations
— Tapping: deleting the last character D Enter the station frequency manually
— Holding: deleting all characters one after Manual station search
another
Settings
B Keypad keys
— Switching to lower/upper case List of available stations
— Switching to other keypad characters — Tap .
— Displaying additional keypad languages Station stored on the preferred stations pre-
— Confirming the entered characters sets
C Inserting a space REFRESH Manual update of the station list

Operation
The Infotainment system keypad can be used to en-
ter characters, letters and digits.
The keypad is displayed automatically when the In-
fotainment system prompts for characters.

Search
When entering characters, corresponding entries are
searched for.

Infotainment keyboard 71
Operation Deleting from the preset stations
1. Tap Media Tuner settings Delete presets.
Selecting a station 2. Select the station to be deleted and tap .

Functional areas
The variant for changing stations using the
functional areas in the Radio menu can be set as fol-
lows:
1. Tap Media Tuner settings Arrow buttons.
2. Select the switching option.

— Tap or .
Media
Or:
— Tap the desired preset key. What you should be mindful of
The Scan function
— Do not save any important data or data which has
The function plays receivable stations from the se- not been backed up on the connected audio sour-
lected frequency range in succession for a few sec- ces. Volkswagen assumes no responsibility for
onds each. lost or damaged files or connected audio sources.
— To start, tap Media Tuner settings Scan stations. — Switching or connecting an audio source may
cause sudden changes in volume. Reduce the vol-
Finding stations manually ume before switching or connecting an audio
— Tap in the Radio menu. source.
— To search in sequence, tap or . — Information messages may appear on the source
display while the audio source is being connected.
Or: These messages must be observed and, if neces-
— Hold down the scroll mark on the frequency range sary, confirmed.
scale and move it to the desired value. — The national copyright laws that apply in your
country must be observed.

Limitations
Overview
— Car parks, tunnels, tall buildings or mountains can
restrict radio reception. Displaying menu
— Volkswagen assumes no responsibility for the — Tap and select a source to play.
availability, correct functioning and broadcast in-
formation of the RDS service.

Settings
Storing the current station to a preset key for pre-
ferred stations
— Hold the station key for preferred stations until it
is stored.

Overwriting the preset station key with the current A Sources menu
station B Current source
— Hold the preferred station key until the station is Display the player
stored. Settings

72 10" Infotainment system


Limitations
The availability of some media control functions de-
Player controls pends on the connected source and the software
used.
Operation – basics

Supported sources and files


USB
Applies to USB 2.x 3.x or higher with USB 2.x sup-
port.

Type Specification File system


USB flash disk
HDD
A Select the playback source (without spe-
FAT16
Starting playback cial software)
FAT32
MSC USB device
Pausing exFAT
supporting
NTFS
Tapping within 3 seconds from starting the play- USB Mass
back: playing the previous track Storage pro-
Tapping after 3 seconds from starting the play- tocol
back: playing the current track from the beginning
Bluetooth® audio player
Playing the next track
The Infotainment system supports the Bluetooth®
You can also move within the track by dragging your A2DP 1.3., HFP 1.7 and AVRCP 1.6. protocols.
finger over the timeline.
Compatibility of mobile devices
Advanced operation It is possible to check the Volkswagen web pages to
Turn on/off repeat playback of the current see if the infotainment system is compatible with
track the selected mobile devices being tested. This check
is carried out by using the following reference or by
Turn on/off repeat playback of the current al-
scanning the QR code:
bum/folder
Turn on/off random playback of the current https://www.volkswagen.co.in/en/footer/soft-
album/folder ware-compatibility.html

Safely disconnecting the connected USB device

NOTICE
Risk of damage to the data on the connected USB All information given is incidental and is for informa-
device! tion purposes.
To disconnect a USB device safely, proceed as fol-
The company, Volkswagen, cannot guarantee full
lows:
functionality and compatibility, e.g. due to software
1. Tap Media Unmount Safely. update of the infotainment system and mobile devi-
2. Select the desired device. ces.
3. Disconnect the USB device. Supported audio files
Codec type File extension
MPEG 1 Layer 2
mp2
MPEG 2 Layer 2

Media 73
Codec type File extension
MPEG 1 Layer 3
MPEG 2 Layer 3 mp3
MPEG 2.5 Layer 3
Windows Media Audio 7
Windows Media Audio 8
Windows Media Audio
wma
9 and 9.1
Windows Media Audio
9.2 A Available devices
AAC LC
The device enables connection via Blue-
AAC HE aac tooth® “hands free” profile
AAC HEv2
The connected via Bluetooth® “hands free”
M4A LC
profile
M4A HE m4a
M4A HEv2 The device enables connection viaBluetooth®
audio profile
OGG-Vorbis ogg
FLAC flac The device is connected viaBluetooth® audio
WAV wav profile
Monkey's ape The device enables App-Connect connection
Bluetooth® A2DP SBC via Android Auto
OPUS OPUS The device enables App-Connect connection
via Apple CarPlay
Files protected by DRM and iTunes® are not suppor-
ted by the Infotainment system.

Supported playlists
Limitations of mobile devices and
Codec type File extension
applications
M3U m3u
PLS pls Function availability
WPL wpl
The availability of some of the functions described in
ASX asx
this Owner's Manual depends on the type of mobile
Supported video files device and the applications installed in it.

Codec type File extension Compatibility of mobile devices


MPEG 4 (H.264) mp4 It is possible to check the Volkswagen web pages to
m4v see if the infotainment system is compatible with
MPEG 4 (ISO) the selected mobile devices being tested. This check
mov
wmv is carried out by using the following reference or by
WMV9 scanning the QR code:
asf
Webm (VP9/VP8) webm https://www.volkswagen.co.in/en/footer/soft-
ware-compatibility.html

Mobile device management


Overview
All information given is incidental and is for informa-
tion purposes.
Devices can be connected, disconnected, or inter-
changed using mobile device management. The company, Volkswagen, cannot guarantee full
functionality and compatibility, e.g. due to software
Displaying mobile device management update of the infotainment system and mobile devi-
— Tap Quick settings Connect Devices. ces.

74 10" Infotainment system


Bluetooth® compatibility of mobile devices 2. Select the desired device from the list of availa-
Due to the large number of mobile devices, it is not ble devices.
possible to guarantee full Bluetooth® compatibility The selected device can be connected via the
with the infotainment system. Bluetooth® compati- most recently used Bluetooth® profile.
bility depends on the Bluetooth® version and the im-
3. If two devices are connected to the Infotain-
plementation of the Bluetooth® protocols on the
ment system, select the device to be replaced.
part of the manufacturer of the mobile device.
App-Connect connection
Applications in mobile devices
The Infotainment system allows you to establish
Applications can be installed in external devices
a App-Connect connection with a compatible mobile
making it possible to display additional information
device using the following connections:
on the Infotainment screen or to operate Infotain-
ment. Android Auto
Due to the variety of applications as well as their on- Apple CarPlay
going development, the available applications may Mobile devices can be connected to the Infotain-
not work in all external devices. The company, ment system via USB cable or WLAN, as long as the
Volkswagen, assumes no liability for their proper mobile device supports .
function.
1. Connect the mobile device to the Infotainment
The range of available applications and their func- system using a USBcable, or browse and con-
tionality is dependent on the Infotainment model, nect it via WLAN.
vehicle and region.
2. Tap the icon of the supported connection.
Information about Volkswagen applications
For detailed information about Volkswagen applica-
tions, refer to the Volkswagen websites. Telephone
Overview
Connection set-up
Displaying menu
Connecting a mobile device to the Infotainment sys-
— Tap .
tem
If the Phone menu is not displayed, check whether
1. Find available Bluetooth® devices in the mobile
the phone is connected.
device.
2. Select the Bluetooth® in the Infotainment sys-
tem.
Find the name of the unit in the System Blue-
tooth Bluetooth name menu.

Connecting the Infotainment system to a non-


paired mobile device
1. Tap Quick settings Connect Devices Add device.
2. Select the desired device from the list of availa-
ble devices.
A Name of the connected phone:
3. Select the required Bluetooth® profile.
B Swapping the main and additional phone
4. Confirm, or enter and confirm the PIN.
Contact list
5. If two devices are connected to the Infotain-
ment system, select the device to be replaced.

Connecting the Infotainment system to a previously


connected mobile device
1. Tap Quick settings Connect Devices.

Telephone 75
Conditions for connecting a phone Holding a call
Switching the microphone off
to the Infotainment system
Switching the microphone on
✓ The Bluetooth® function of the Infotainment Display numeric keypad
system and the phone is switched on. Dial another number
✓ The visibility of the Infotainment system is
switched on.
The Infotainment system visibility can be Settings for the Infotainment sys-
switched on in the System Bluetooth Visibility
menu. tem phone functions
✓ The phone is within the range of the Infotain-
Phone – Infotainment connection types
ment´s Bluetooth®.
The way in which the phone is connected depends
✓ The phone is compatible with the Infotainment
on the number of phones currently connected to the
system.
Infotainment system.
— The main phone – if no phone is connected.
— Additional phone – if one phone is connected.
Phone operation — Select which phone to replace – if 2 phones are
connected.
Entering phone number
— To switch between the main phone and the addi-
— Enter the phone number using the numeric key- tional phone, tap Replace in the Phone menu.
pad in the Phone menu.
Phone – Infotainment connection
The displayed numeric keypad can also be
used to search for contacts. 1. Find available Bluetooth® devices on the phone.
For example, if you enter 32, the unit will display 2. Select the Bluetooth® in the Infotainment sys-
contacts with the letter combination DA, FA, EB, etc. tem.
next to the numerical keypad.
Find the name of the unit in the System Blue-
List of phone contacts tooth Bluetooth name menu.

The list of phone contacts is imported from the main 3. Confirm, or enter and confirm the PIN.
connected phone.
Connecting the Infotainment system to an unpaired
1. To display the contact list, tap in the Phone phone
menu.
1. Tap Quick settings Connect Devices Add device.
2. To search in the list, enter your search details.
2. Select the desired device from the list of availa-
3. To dial a contact, select the desired contact and ble devices.
tap the number.
3. Select the required Bluetooth® profile.
If a contact has multiple phone numbers, select the
4. Confirm, or enter and confirm the PIN.
phone number from the displayed list.
5. If two devices are connected to the Infotain-
— To display a contact, tap on the desired contact.
ment system, select the device to be replaced.
Phone conversation
Connecting the Infotainment system to a previously
Depending on the context of the phone conversa- paired phone
tion, the following functions can be selected:
1. Tap Quick settings Connect Devices.
Ending dialling / Rejecting incoming
2. Select the desired device from the list of availa-
call / Ending call
ble devices.
Answering an incoming call / Returning to
the held call The selected device can be connected via the
most recently used Bluetooth® profile.
Switching the speaker off / Switching the call
sound from the speakers to the phone 3. If two devices are connected to the Infotain-
Switching the speaker on / Switching the call ment system, select the device to be replaced.
sound from the phone to the speakers

76 10" Infotainment system


Managing presets for preferred contacts By connecting to another hotspot, the Info-
The preferred contact is displayed at the top of the tainment functions are extended to online
contact list with the symbol. functions, e.g. VW Play Apps.

Limitations
Restriction of the Wi-Fi connection
In some countries, the Wi-Fi connection is restricted
for legal reasons. When crossing the border of the
country in question, the connection with a mobile
device connected via Wi-Fi can be ended or restric-
ted.

A Searching for contacts Find out about country-specific legal restric-


B Update contacts tions. If necessary, switch off the Wi-Fi man-
ually.
— For storage, tap .
— To delete from favourites, tap .

Importing telephone contacts


Settings
Once the main phone has been connected to the In-
Connecting the Infotainment system to a mobile de-
fotainment system, telephone contacts will start to
vice hotspot
be imported into the Infotainment memory.
1. Switch on the hotspot on the mobile device.
The Infotainment system can import up to 1000
phone contacts together with contact pictures. Each 2. Find available hotspots on the System Wi-Fi
contact can contain up to five phone numbers. Find hotspot menu.

Depending on the type of phone, import confirma- 3. Select the mobile device hotspot and enter the
tion may be required. password.
4. Confirm the connection.
Updating phone contacts
When the phone reconnects with the Infotainment Generating a new password for connecting to the
system, the phone book is automatically updated. Infotainment system hotspot
— To update the list manually, tap RE-SYNC in the — Tap System Wi-Fi Generate security key.
Phone menu.

Sorting contacts in the phone book


App-Connect
— Tap System Phone Contacts sort order and select the
sorting type.
Functionality
Ringtone
Some phones do not allow the use of the phone App-Connect allows certified applications to be dis-
ringtone; instead, the Infotainment system ringtone played and operated from a connected mobile de-
is used. vice on the Infotainment screen.
— To set the Infotainment ringtone, tap System Certification may depend on the use of the most up-
Phone Internal ringtones and select the ringtone. to-date App-Connect application.
Route guidance, phone, music and other apps may
be used.
Wi-Fi Mobile device can be connected via a USB cable or
Wi-Fi.
Functionality Supported connection types
App-Connect supports the following connection
Wi-Fi can be used for App-Connect connection. types:

Wi-Fi 77
— Android Auto Apple CarPlay
— Apple CarPlay

App-Connect connections overview


App-Connect menu
— Tap .
Or:
— Tap .
A List of available applications
If the App-Connect menu is not displayed, check B Depending on the length of operation:
whether the mobile device is connected.
— Pressing: returning to the Apple CarPlay
menu
— Holding: turning on Siri voice control

Connection conditions
General connection conditions

✓ The mobile device supports the App-Connect


A Connected devices connection Android Auto, Apple CarPlay.
Connect another device ✓ The mobile device, as well as the type of App-
Connect connectivity, are supported in the rele-
The device enables Android Auto connection
vant market.
The device enables Apple CarPlay connection ✓ Some connected mobile devices require the mo-
Settings bile device to be “unlocked”.

Android Auto Conditions for Android Auto

✓ The device to be connected supports Android


Auto connectivity.
A list of devices, supported regions and applica-
tions that support the Android Auto connectivity
can be found on the Google, Inc website.
✓ The Android Auto application needs to be instal-
led on the mobile device.
✓ Some applications require the data connection
on the mobile device to be turned on.
Switching on voice control (Google Assistant) ✓ Connect the mobile device for the first time
when the vehicle is stationary.

Conditions for Apple CarPlay

✓ The device to be connected supports the Apple


CarPlay connection.
A list of devices, supported regions and applica-
tions that the Apple CarPlay connection sup-
ports can be found on the websites of Apple
Inc..

78 10" Infotainment system


✓ Siri voice control is on. ✓ The minimum iOS version is 9.
✓ The data connection in the mobile device is ✓ The WLAN and Bluetooth® is switched on in the
switched on. Infotainment system.

1. Switch on CarPlay in the mobile device.


2. The Infotainment screen displays a connection
Limitations message with the name of the Bluetooth® de-
vice.
Restriction of the Wi-Fi connection 3. Find available Bluetooth® devices on the phone.
In some countries, the Wi-Fi connection is restricted 4. Select the Bluetooth® in the Infotainment sys-
for legal reasons. When crossing the border of the tem.
country in question, the connection with a mobile
device connected via Wi-Fi can be ended or restric- 5. If necessary, confirm the PIN.
ted. 6. Select the type of Apple CarPlay connection on
the Infotainment system screen.
Find out about country-specific legal restric-
tions. If necessary, switch off the Wi-Fi man- Apple CarPlay – terminating the connection
ually.
— Tap “Volkswagen” in the Apple CarPlay menu.
Limitation of App-Connect applications when driv-
Android Auto – USB connection
ing
To establish a connection, the following condition
For safety reasons, some App-Connect applications
must be met:
cannot be operated while driving, or their use is limi-
ted.
✓ The minimum Android version is 6.

1. Switch on the Infotainment system.


App-Connect settings 2. Switch on the mobile device.
3. Connect the mobile device to the front USB in-
Apple CarPlay – USB connection put using a cable.
1. Switch on the Infotainment system. 4. Select the connection via Android Auto.
2. Switch on the mobile device.
Android Auto – connecting via WLAN from the Info-
3. Connect the mobile device to the front USB in- tainment system
put using a cable.
1. Switch on Bluetooth® and Bluetooth® visibility
4. Select the connection via Apple CarPlay. in the mobile device.
Apple CarPlay – connecting via WLAN from the Info- 2. Tap Connect Devices Add device in the Infotain-
tainment system ment system.

1. Switch on Bluetooth® and Bluetooth® visibility 3. Select the desired device from the list of availa-
in the mobile device. ble devices.

2. Tap Connect Devices Add device in the Infotain-


4. Select the Bluetooth® handsfree profile.
ment system. 5. Confirm, or enter and confirm the PIN.
3. In the displayed list, look for the desired device 6. From the list of known devices, select the de-
with the symbol and select it. sired device with the symbol.
4. Follow the instructions on the Infotainment
Android Auto – connecting via WLAN from a mobile
screen and confirm the Bluetooth® pairing.
device
5. From the list of known devices, select the de- To establish a connection, the following conditions
sired device with the symbol. must be met:
Apple CarPlay – connecting via WLAN from a mobile ✓ The WLAN and Bluetooth® is switched on in the
device Infotainment system.
To establish a connection, the following conditions
✓ The minimum Android version is 11.
must be met:
1. Find available Bluetooth® devices on the phone.

79
2. Select the Bluetooth® in the Infotainment sys-
tem.
VW Play Apps
3. If necessary, confirm the PIN.
Use
4. Select the type of Android Auto connection on
the Infotainment system screen.
Only valid for certain countries.
Android Auto – terminating the connection You can download and install new Infotainment
— Tap “Infotainment” in the Android Auto menu. apps from the VW Play Apps menu.
The installed apps are linked to the selected user
Switching to another device/type of connection profile.
The Infotainment system allows you to switch be-
tween the currently connected devices or connec-
tion type.
Overview
1. Tap Quick settings Connect Devices.
2. Select the desired device or connection type. Displaying menu
Only valid for certain countries.
— Tap VW Play Apps.
Personalisation
Use Conditions
The personalisation service allows you to set and Only valid for certain countries.
store Infotainment settings.
The availability of applications depends on the type
The personalisation service is connected to the user of car, the type of Infotainment system and the
accounts. Any change to the set personalised func- country.
tions is automatically stored in the active user ac-
count. To install new applications, the following conditions
must be met:

✓ The vehicle is connected to the internet.


Settings ✓ VW Play Apps is available.
✓ The user is registered and logged into VW Play
Creating a user account Apps.
To create a user profile, tap Quick settings Profile
✓ The Infotainment system supports the installa-
and follow the instructions on the screen.
tion of new applications.
Changing the security PIN ✓ The Infotainment system has free memory
Tap Quick settings Profile Edit security PIN. space.
✓ The 12-volt vehicle battery is sufficiently charg-
Switching the Valet mode function on/off ed.
When the function is switched on, the Infotainment
system screen is locked by a safety lock.
The screen is unlocked when the PIN security code is
entered. Limitations
— To lock the screen, tap Quick settings Valet mode
Only valid for certain countries.
and enter the security PIN to confirm.
— To unlock the screen, tap it and enter the security The functions are linked to the car, not to the user's
PIN. account. They are not transferable to another vehi-
cle in which the user logs in.
For safety reasons, some applications cannot be op-
erated while driving or are restricted in their use.

80 10" Infotainment system


Settings Online Services
VW Play Apps user registration My Volkswagen Connect Plus
Only valid for certain countries.
— Tap VW Play Apps. Regulations
— Scan the QR code with your mobile phone.
Valid for India only.
Or:
— Copy the link on the Infotainment screen into The rights and obligations of the parties with regard
your web browser. to the provision of services are regulated in the
Terms and Conditions and the Eula document, which
— Follow the instructions on your phone display to can be found in the application developed for My
complete the registration. Volkswagen Connect Plus.
You will receive a confirmation email upon success-
ful user registration.
Functionality
Valid for India only.
The My Volkswagen Connect Plus online services al-
low you to connect with your vehicle and add safety,
convenience and entertainment features.
The My Volkswagen Connect Plus services are not
included in the vehicle equipment.

Conditions
Using My Volkswagen Connect Plus services
Only valid for certain countries.

✓ My Volkswagen Connect Plus services are avail-


able.
✓ The user´s phone number has paired with the
vehicle.

Availability is based on the following conditions:


— Mobile networks providing connection to My
Volkswagen Connect Plus services are available.
— Availability, functionality, connection speed
and mobile network technology may vary from
country to country, depending on your mobile
network provider.
— In areas with limited signal, e.g. underground
garages, etc., the function may be limited.

81
My Volkswagen Connect Plus Personal customer data is collected, processed and
used by Volkswagen in accordance with the general-
application ly binding legal provisions relating to personal data
protection.
Functionality The current declaration on the protection of person-
al data can be found in the My Volkswagen Connect
My Volkswagen Connect Plus application Plus application.
As a party to the use of My Volkswagen Connect Plus
Only valid for certain countries.
services, you must ensure the protection of personal
My Volkswagen Connect Plus enables functions such data and privacy rights.
as Real-Time Vehicle Tracking, Driving Behaviour,
Inform vehicle users and passengers that the vehicle
Safety & Security, Driving Analysis, etc.
transmits user data and uses location services. Fail-
You can download the application to your mobile ure to inform may violate the rights of vehicle users
device from Google Playstore or App Store. and passengers.
Localisation services include, for example, informa-
tion about the last parking position, notifications
Conditions about leaving an area or speeding notifications.

Only valid for certain countries.

✓ My Volkswagen Connect Plus services are avail-


Vehicle Status Report
able.
✓ The user´s phone number has paired with the Use
vehicle.
Only valid for certain countries.
The vehicle's health card function allows you to
monitor the status of your vehicle online.
Settings The service is available in the My Volkswagen Con-
nect Plus application.
User registration
Available data include the vehicle´s status and vehi-
Only valid for certain countries.
cle´s health.
1. Open the My Volkswagen Connect Plus applica-
tion in your mobile device and enter your phone
number.
2. Enter the code from the SMS received and log
Conditions
in.
Only valid for certain countries.
Availability of the service and related functions is
subject to the following conditions:
Personal Data Protection
✓ My Volkswagen Connect Plus services are avail-
Functionality able.
✓ The user´s phone number has paired with the
Only valid for certain countries. vehicle.
When you use My Volkswagen Connect Plus, user
and vehicle data is sent and collected. This data is
protected by the service provider in accordance with
the guidelines set by the Government of India.

Personal data
Only valid for certain countries.

82 Online Services
Starting and driving On vehicles with automatic gearbox, the key can on-
ly be removed from the ignition switch when the se-
lector lever is in the position.
Starting with the key
WARNING
Notes on starting Steering lock hazard!
· If the vehicle is moving with the engine off, e.g.
DANGER when towing, switch on the ignition.
Danger of poisoning by exhaust gases!
NOTICE
· Do not run the engine in an enclosed space.
Risk of engine overheating!
Key positions in the ignition switch · Do not switch the engine off immediately at the
end of your journey after the engine has been
running at high loads. Leave it to run at an idling
speed for about 1 minute.

Start at the push of a button


Notes on starting

DANGER
1 Ignition off Danger of poisoning by exhaust gases!
2 Ignition on · Do not run the engine in an enclosed space.
3 Starting the engine
Operating conditions:
Starting a vehicle with manual gearbox
✓ Vehicle key is inside the vehicle.
1. Secure the vehicle with the parking brake.
2. Move the gear lever to the neutral position. NOTICE
3. Keep the clutch pedal depressed.
Risk of key loss, possibly of key damage!
4. Turn the key to position 3 . The system can detect the key even if it has been
5. Release the key. forgotten on the vehicle roof.

Starting a vehicle with automatic gearbox


· Always keep the key with you.

1. Secure the vehicle with the parking brake. Switching the ignition on and off
2. Keep the brake pedal depressed.
3. Move the selector lever to position or .
4. Turn the key to position 3 .
5. Release the key.
— Press the starter button.
CAUTION
Starting a vehicle with manual gearbox
Danger of unexpected vehicle movement!
1. Secure the vehicle with the parking brake.
· At temperatures below -10°C, start the vehicle
2. Move the gear lever to the neutral position.
with the selector lever in the position.
3. Keep the clutch pedal depressed.
Stopping the engine
4. Press the starter button.
1. Secure the vehicle with the parking brake.
2. Turn the key to position 1 .

Starting with the key 83


Starting a vehicle with automatic gearbox 2. If the engine does not start, seek assistance
from a specialist garage.
1. Secure the vehicle with the parking brake.
2. Keep the brake pedal depressed. The key cannot be turned in the ignition
3. Move the selector lever to position or . — Move the steering wheel back and forth while
4. Press the starter button. turning the key.

CAUTION Starting is not possible with the starter button, the


system did not detect the key
Danger of unexpected vehicle movement!
illuminated
· At temperatures below -10°C, start the vehicle
with the selector lever in the position.

Stopping the engine


1. Secure the vehicle with the parking brake.
2. Press the starter button.

WARNING
Steering lock hazard!
· If the vehicle is moving with the engine off, e.g.
when towing, switch on the ignition.

NOTICE 1. Put the key on the plastic cover under the right
Risk of engine overheating! control lever.
· Do not switch the engine off immediately at the 2. Press the starter button.
end of your journey after the engine has been 3. If the engine does not start, seek assistance
running at high loads. Leave it to run at an idling from a specialist garage.
speed for about 1 minute.
The key might not be detected if the battery
in the key is nearly discharged or the signal is
faulty.
Starting issues
The engine cannot be turned off with the starter
button
Troubleshooting
— Hold the starter button or press it twice.

NOTICE The radiator fan keeps running even after the en-
Risk of damage to the engine gine has stopped
The radiator fan may continue to run for approxi-
· Do not start the vehicle by towing.
mately 10 minutes after the engine stops. This is not
The engine does not start a fault.

1. Switch off the ignition. The engine makes noises after a cold start
2. Wait 30 seconds and repeat the starting proce- The increased running noise is due to the briefly in-
dure. creased engine speed. This is not a fault.
3. If the engine does not start, use the jump start
leads with the 12V vehicle battery of another
vehicle » page 106 or seek assistance from
a specialist garage.
START STOP
The engine does not start, the display shows a mes- Use
sage about the immobiliser
1. Use the other vehicle key. The START-STOP system reduces the CO2 emissions
and saves fuel.

84 Starting and driving


Functionality When the system is deactivated, the symbol in the
button illuminates.
If the system determines that the engine is not nee- If a system-related engine switch-off occurs and the
ded when the vehicle stops, it turns off the engine system is deactivated, the engine will start.
and starts it again when moving off.

Vehicle with manual transmission


A system-related engine switch-off occurs when
Troubleshooting
stopping, when the gear lever is moved into the
neutral position, and when the clutch pedal is re- The engine does not switch off when stopping, or it
leased. starts before starting up
The system has detected that the engine is running.
A system-related engine start occurs when the
clutch pedal is depressed.

Vehicle with automatic transmission


Manual gearbox
A system-related engine switch-off occurs when the
brake pedal is depressed and the engine is stopped.
Operation
A system-related engine start takes place when the
brake pedal is released.
NOTICE
Status display on the instrument cluster display
Risk of damage to the engine
– the engine is switched by the START-STOP
system.
· Shift into a higher gear before reaching the red
area of the rev counter scale.

– the engine is not switched off by the NOTICE


START-STOP system because the operating
conditions have not been met. Risk of damage to the gearbox
· Depress the clutch pedal fully.
· Remove your hand from the gear lever once you
have changed gear.
Operating conditions
Engaging reverse gear
Some conditions are systemic and can neither be in-
1. Stop the vehicle.
fluenced nor recognised. Some conditions are deter-
mined by the state of the car's systems and cannot 2. Depress the clutch pedal fully.
be influenced or recognized. Therefore, the system 3. Move the gear lever to the neutral position.
may react differently in situations which seem iden-
4. Push the gear lever down.
tical from the driver's perspective.
5. Move it fully to the left.
The driver must fulfil the following conditions:
6. Wait for a moment.
✓ The driver's door is closed. 7. Engage reverse gear.
✓ The driver has fastened the seat belt.
✓ The driving speed was more than 4 km/h after
the last stop.

Settings
Automatic activation
— Upon start-up of engine.

Deactivating/activating the system


— Press the button.

Manual gearbox 85
Automatic gearbox WARNING
Risk of the vehicle moving forwards without warn-
Lever positions ing.
· With the selector lever in the or position,
or in manual shift mode, secure the vehicle with
the brake.

Operation
Starting up
1. Keep the brake pedal depressed.
2. Start the engine.
3. Press the button on the selector lever and set it
Parked vehicle to the desired position.
The drive wheels are locked. 4. Release the brake pedal and gently depress the
accelerator pedal
The position can only be set when the vehicle
is stationary. Maximum acceleration when driving (Kick-down)
Reverse gear
— Depress the accelerator pedal fully.
The position can only be set when the vehicle
is stationary. Stopping temporarily (e.g. at a junction)
Neutral — Leave the selector lever in the position and
There is no transmission of engine power to the secure the vehicle with the brake pedal.
wheels.
Stopping
Forward drive/sports programme
1. Keep the brake pedal depressed.
The gear is changed automatically.
2. Secure the vehicle with the parking brake.
In the mode, the gear is changed at higher
3. Press the button on the selector lever and set it
speeds than in the mode.
to the position.
Choosing between and (spring-loaded posi-
4. Turn off the engine.
tion)
Driving in neutral
Moving the selector lever out of the or position
If the system detects that no gear is engaged while
lights up – the selector lever is locked driving, it automatically switches to the neutral po-
sition.
will be displayed in the instrument cluster.

Requirements for driving in neutral:


✓ mode is selected.
✓ Neither the accelerator nor the brake pedal is
depressed.
✓ The driving speed is 20 – 130 km/h.

Manually changing gear with the selector lever


— To turn on, place the selector lever in the po-
— Depress the brake while pressing the button on sition to the right.
the selector lever. — To turn off, place the selector lever back to the
position.

86 Starting and driving


illuminates together with
Message indicating gearbox overheating
— You may continue driving, exercising appropriate
caution.

illuminates together with

Or:
illuminates together with
Message indicating gearbox overheating

+ Change up a gear 1. Do not continue driving! Stop the vehicle and


– Change down a gear turn off the engine.
2. After the indicator light goes out, your journey
Manually changing gear with the shift paddles on can continue.
the steering wheel 3. If the warning light does not go out, stop driv-
ing. Seek assistance from a specialist garage.

Gearbox malfunction
illuminates together with

Or:
illuminates together with
Message indicating gearbox in emergency
mode
1. You may continue driving, exercising appropri-
– Change down a gear ate caution.
+ Change up a gear 2. Seek assistance from a specialist garage as soon
as possible.
— To turn on, press the – button, or + .
illuminates together with
— To turn off, hold the + button.
If no button is used for certain time, manual shift
Or:
mode is deactivated automatically.
illuminates together with
If there is a risk of over-revving Message indicating a gearbox malfunction
— The gearbox automatically changes up a gear. — Do not continue driving! Seek assistance from
— The transmission prevents downshifting. a specialist garage.

Recovering a stranded vehicle


1. If possible, remove the obstacle, e.g. snow.
Troubleshooting
2. Put underneath the wheels of the driven axle
e.g. rubber mats.
The selector lever cannot be moved out of the po-
sition in the normal way. 3. At low engine speed, move the selector lever
smoothly between and . The vehicle will
— Manually unblock the selector lever » page 87. start to rock and be easier to free.
Gearbox overheated
illuminates together with
Manually releasing an automatic
Or:
gearbox.
— Secure the vehicle with the parking brake.

Automatic gearbox 87
Towing eye and towing proce-
dure
Conditions for towing
The towed vehicle must meet the following condi-
tions:
✓ Technical condition of the vehicle allows tow-
ing.
— Insert a flat-head screwdriver or a similar tool in- ✓ The ignition of the towed vehicle is switched on.
to the gap at A . ✓ The gear lever or selector lever of the vehicle is
— Carefully release and lift the gear shift cover. in position.

— Push the foam insert away until the yellow re-


lease lever is visible.
Limitations
— Towing speed max. 50 km/h
— Towing distance max. 50 km

Towing eye
Removing the front cap

— Using the vehicle key, press the release lever


while pressing the button in the selector lever.
— Place the selector lever in the position.

Economical driving style


Tips for economical driving
— Press on the cap and remove it.
— Avoid unnecessary acceleration and braking.
— Follow the gear changing recommendation on the Removing the rear cap
instrument cluster display.
— Avoid full acceleration and excessive speeds.
— Do not allow the engine to idle for long periods.
— Do not warm up the engine while the vehicle is
stationary. If possible, start your journey as soon
as the engine starts.
— Observe the prescribed tyre pressure » page 115.
— Remove unnecessary ballast.
— Switch on electric consumers only for as long as
necessary.
— Press on the cap and remove it.
— Do not leave the windows open while driving.

88 Starting and driving


Installing the towing eye Braided rope / coiled rope

1. Screw in the towing eye. NOTICE


2. Insert the wheel wrench or similar object · Always keep the tow rope taut while towing.
through the towing eye.
3. Tighten the towing eye. NOTICE
Risk of damage to the gearbox
After towing
1. Unscrew the towing eye.
· If the gearbox no longer contains oil, the vehicle
must only be towed with the front axle raised
2. Insert the cover cap. clear of the ground or transported on a special
breakdown vehicle.
· Vehicles with an automatic transmission must not
Towing the vehicle be towed without the ignition switched on or
with the rear axle raised.
When towing, observe the country-specific legal Where should the tow rope or the tow bar be se-
regulations. cured?
Towing takes practice. Both drivers should be famili- — On the front towing eye
ar with the specifics of the towing process.
— On the rear towing eye
WARNING
Information for the driver of the towing vehicle
When the engine is off, the brake booster and the
1. Drive slowly and smoothly.
power steering do not operate. When the ignition
is off the steering wheel can be locked. 2. Only accelerate once the rope is taut.
· If the engine cannot be started,switch on the Information for the driver of the towed vehicle
ignition.
— Move the gear lever to neutral or the selector lev-
WARNING er to the position.

· The tow rope must not be twisted.


· Use a braided synthetic fibre rope for towing. Brakes
Do not use a twisted tow rope.

What you should be mindful of

WARNING
Problems and faults with the brake system can ex-
tend the braking distance of the vehicle!

DANGER
Danger of a functional restriction of the brake
booster!

Brakes 89
· When braking in a vehicle with manual trans- Specification
mission, when the vehicle is in gear and at low The brake fluid must comply with the VW 501 14
revs, depress the clutch pedal. standard. This standard meets the requirements of
the FMVSS 116 DOT4 standard.
DANGER
Changing
Risk of the brakes overheating!
Have the brake fluid changed by a specialist garage.
· Do not depress the brake pedal unless braking is
required.
WARNING
· If the original front spoiler is damaged, ensure
Risk of brake failure!
the air supply to the front brakes is guaranteed.
If the brake fluid replacement interval is exceeded,
heavy braking may cause vapour bubbles to form
in the brake system.
Checking the brake fluid level
Test conditions
Troubleshooting
✓ Vehicle on a flat surface
Brake fluid level too low
✓ Engine off
illuminated
Checking — Do not continue driving! Seek the assis-
tance from a specialist garage.

Brake system and anti-lock braking system fault


illuminates together with
— Do not continue driving! Seek the assis-
tance from a specialist garage.

Reduced braking effect


Damp, frozen, salt-affected or corroded brakes can
impair braking.

The fill level must be within the marked range. — Clean the brakes by braking several times if traffic
conditions allow it.
1. If the level is below the mark, do not contin-
ue. The brake booster does not work when the engine is
2. Do not refill. off
3. Seek assistance from a specialist garage. — Depress the brake pedal more forcefully.
Low brake fluid is indicated by the instrument clus-
ter illuminating . However, we recommend that
you regularly check the brake fluid level in the reser- Handbrake
voir.

WARNING Operation
Risk of brake failure!
If the fluid level falls significantly within a short
WARNING
time or drops below the mark, there may be Risk of accident!
a leak in the brake system. If the parking brake is not properly released, the
· Do not continue driving! Seek assistance from braking system will not function properly.
a specialist garage. · Release the parking brake fully before driving.

90 Starting and driving


Securing
Driver Assist systems
Braking and stabilising sys-
tems
Overview
— Pull the lever up to the stop position.
illuminates. Stabilisation control (ESC)
The ESC system helps stabilise the vehicle in border-
Releasing
line situations (e.g. when the vehicle starts to skid).
1. Pull the lever up a little and push in the lock The ESC system brakes the individual wheels to
button. maintain the direction of travel.
2. Press and hold the lock button and lower the flashes – ESC is engaged
lever fully.

Traction control (ASR)


The ASR system helps stabilise the vehicle when ac-
celerating or driving on low-grip roads. When the
wheels start spinning, the ASR system reduces the
drive power transmitted to the wheels.
flashes – ASR is engaged

Anti-lock braking system (ABS)


The ABS system helps maintain control of the vehi-
cle during emergency braking. An ABS intervention
is signalled by pulsating movements of the brake
pedal.

Engine Drag Torque Control (MSR)


The MSR system helps maintain control of the vehi-
cle in the event of a sudden reduction in speed, e.g.
on icy roads. If the wheels on the driven axle begin
to lock, the MSR system increases the engine speed.
This reduces the engine braking effect and the
wheels can rotate freely again.

Electronic Differential Lock (EDS)


The EDS system helps stabilise the vehicle when
driving on road surfaces with varying grip under
each wheel. The EDS system brakes a spinning
wheel and transmits power to another driven wheel.

Electronic Differential Lock (XDS+)


XDS+ helps keep the vehicle turning by effectively
braking the wheels on the inside of the turn.

Hill Hold Control (HHC)


The HHC system helps with hill starts by braking the
vehicle for approximately 2 seconds after the brake
pedal is released.

Operating conditions
✓ The gradient is at least 5 %.

Braking and stabilising systems 91


✓ The driver's door is closed. ABS malfunction
illuminated
Multi-Collision Brake (MCB)
— Continue driving, exercising appropriate
The MCB system helps decelerate and stabilise the caution, and seek assistance from a spe-
vehicle after a collision with an obstacle. This re- cialist garage.
duces the risk of further collisions.
Brake system and ABS system fault
Operating conditions
illuminates together with
✓ Following a front, side and rear collision of
a certain force. — Do not continue driving! Seek assistance
from a specialist garage.
✓ The speed at the time of impact exceeded
10 km/h.
✓ The brakes, the ESC system and other required
systems remained functional after the impact. Front Assist
✓ The accelerator pedal is not depressed.
Functionality
Front Assist monitors the distance to the vehicle in
Settings front of you and warns you if you do not keep a safe
distance. In an emergency situation, it helps to avoid
Deactivating/activating ASR a collision by braking.
— Press the button next to the gear/selector lev-
er. Status display on the instrument cluster display

Or: illuminated – failure to keep a safe dis-


tance
10" Infotainment system:
— Tap the functional surface in the right part of or illuminated – collision hazard warning
the Infotainment screen.
Or: Automatic braking when there is a risk of collision
— Tap Car Electronic Stability Control (ESC) When there is a risk of collision, a warning light will
When deactivated the instrument cluster illumi- illuminate or . If the driver does not react, the
nates. vehicle will automatically apply the brakes.

After reactivation it goes out. At speeds up to 30 km/h, the vehicle will start brak-
ing without warning.
Deactivating ASR may be helpful in the following sit-
uations: Automatic braking can be interrupted by pressing
the accelerator pedal or moving the steering wheel.
— Driving with snow chains
— Driving in deep snow or on very loose ground The brake system pressure is increased during auto-
matic braking. The brake pedal cannot be depressed
— Starting up a vehicle that is stuck within its normal range.

Troubleshooting Operating conditions


Malfunction, ESC or ASR switched off by the system ✓ ASR is activated.
illuminated ✓ The driving speed is over 5 km/h.

1. Turn off the engine and start again.


2. If the indicator light does not go out after
a short distance, seek assistance from a special-
ist garage.

92 Driver Assist systems


Function restriction Troubleshooting

WARNING Front Assist not available

Risk of accident! illuminates together with


Front Assist does not react to vehicles moving
across the road. Or:
If the vehicle is approaching an obstacle at a very illuminates together with
high speed, the system's response may be delayed.

Limitation or unavailability of the function 1. Clean the front radar sensor.


Functionality may be limited or unavailable, for ex- 2. Turn off the engine and start again.
ample, in the following cases:
3. If the system still does not work, seek assis-
— Approximately 30 seconds after start-up (illumi- tance from a specialist garage.
nated in the instrument cluster)
There has been an unfounded warning or system in-
— When negotiating a steep curve
tervention
— During ESC intervention
1. Clean the front radar sensor.
2. If the system still does not work properly, deac-
tivate the Front Assist system and seek assis-
Settings tance from a specialist garage.

Automatic activation
Front Assist is activated automatically when the ig-
nition is switched on.
Pedestrian detection system
Activation/deactivation on the instrument cluster Functionality
display
1. Press the button on the multifunction steer- Pedestrian detection helps to avoid collisions with
ing wheel pedestrians moving across or along the road by au-
2. Select the Front Assist item. tomatic braking.

Activating/deactivating in the Infotainment system Status display on the instrument cluster display
10" Infotainment system: or illuminated – risk of collision
In the menu Car Assistance Systems.
Risk of collision at speeds between 5– 30 km/h
Indication of system deactivation on the instrument
cluster display The system automatically applies the brakes.
illuminates together with Risk of collision at speeds between 30– 60 km/h
The system first warns of a collision risk. If the driver
Or: does not react, the vehicle will automatically apply
the brakes.
illuminates together with

Deactivate Front Assist when handling the ve- Operating conditions


hicle on a freight train, ferry, etc.
✓ Front Assist is activated.
✓ The driving speed is 5 – 60 km/h.

Pedestrian detection system 93


Speed limiter Operation

Functionality Operation via the multifunction steering wheel

The speed limiter regulates the maximum speed of


the vehicle to a set speed limit.
If the limit is exceeded when driving downhill, apply
the brake pedal to slow the vehicle down.

Status display on the instrument cluster display


Applies to the digital instrument cluster.
Illuminated – speed limiter is activated

Speed limiter activation


illuminated – cruise control is regulating the Applies to vehicles with cruise control
speed
flashing– the set limit is exceeded 1. First activate cruise control by pressing the
button.
When cruise control starts, the set speed limit is dis-
played. 2. Pressing the button activates the speed limit-
Applies to the analog instrument cluster. er.

Illuminated – speed limiter is activated Speed control does not take place when the speed
limiter is activated.

Speed limiter activation


illuminated together with – the limiter is
regulating the speed of the vehicle Applies to vehicles without cruise control.
— Press the button.
When the cruise control starts the is highlighted,
and the set speed is displayed. Speed control does not take place when the speed
limiter is activated.
flashing– the set limit is exceeded
Starting the cruise control
— Press the button.

Setting the speed limit


Operating conditions
Increasing the speed limit in 1 km/h incre-
ments
✓ The driving speed is over 30 km/h.
Decreasing the speed limit in 1 km/h incre-
ments
Increasing/decreasing the speed in 10 km/h
increments

Interrupting cruise control


— Press the or buttons.

Resuming the cruise control


— Press the button.
If no speed limit is set, the current speed is set as
the speed limit.

Deactivating the speed limiter


— Keep the button pressed down.

94 Driver Assist systems


Switching between speed limiter and cruise control Status display on the instrument cluster display
— Press the button. Applies to virtual cockpit.

Switching to cruise control interrupts the speed lim- illuminated – cruise control is active
iter operation.

Exceeding the speed limit illuminated – cruise control is regulating the


speed
— Depress the accelerator pedal all the way down.
When the vehicle slows down below the set speed When cruise control starts, the set speed is dis-
limit, cruise control will continue. played.
Applies to the analog instrument cluster.
illuminated – cruise control is active
Troubleshooting
illuminated together with – the limiter is
Speed limiter fault regulating the speed of the vehicle
illuminated
When cruise control is started, the set speed is
highlighted and displayed.
1. Turn off the engine and start again.
2. If the system still does not work, seek assis-
tance from a specialist garage. Operating conditions
✓ The driving speed is over 20 km/h.
Cruise control system
What you should be mindful of Operation
Do not use CCS in the following cases:
Operation via the multifunction steering wheel
— Unfavourable weather conditions.
— The vehicle is travelling on an unpaved or slippery
surface.
— The vehicle is going around a sharp corner.
— The vehicle is driving on an inclined roadway or
on a rutted track.
— The vehicle is passing through a traffic construc-
tion.

Activating/deactivating the cruise control


Functionality
— Press the button.
The cruise control system maintains the set speed Speed control does not take place when cruise con-
without the need to depress the accelerator pedal. trol is activated.
However, this depends on the vehicle's engine out-
put and braking power. Starting the cruise control
— Press the button.
WARNING
Setting the speed
Risk of the cruise control system starting uninten-
tionally Increasing the speed in 1 km/h steps
· Deactivate cruise control after use. Decreasing the speed in 1 km/h steps
Increasing/decreasing the speed in 10 km/h
steps

Cruise control system 95


Interrupting cruise control
Park Assist systems
— Press the or buttons.
Or: Park Pilot parking aid
— Depress the brake pedal.
Regulation is automatically interrupted when the
Functionality
ESC, ASR or Front Assist systems intervene.
An acoustic signal is activated if an obstacle is de-
Resuming the cruise control tected.
— Press the button. The interval between the signals becomes shorter as
the distance decreases. At a distance of less than 30
If no speed is set, the current speed is adopted.
cm, an uninterrupted tone is emitted.
Switching between the cruise control and the speed
limiter
— Press the button. Operating conditions
Temporary acceleration ✓ The driving speed is below 15 km/h.
— Depress the accelerator pedal.
Releasing the accelerator pedal will cause the speed
to drop again to the set speed.
Switching on/off
Switching on
Troubleshooting — Engage reverse gear.
Cruise control system fault Switching off
illuminated — Disengage reverse gear.

1. Turn off the engine and start again.


2. If the system still does not work, seek assis- Function restriction
tance from a specialist garage.
In the following cases, the system may not issue an
obstacle warning, or the warning may be issued in-
correctly:
— Unfavourable weather conditions.
— The detected obstacles moving.
— Sensor signals are not reflected by the surface of
the obstacles.
— Very small obstacle, e.g. a stone or a pillar.
— Obstacle up to 30 cm high is too close behind the
vehicle (approximately 50 cm or less).

Troubleshooting
After switching on, the alarm sounds for 3 seconds,
but there is no obstacle in the vicinity of the vehicle
— Seek assistance from a specialist garage.

96 Park Assist systems


Rear view camera Some objects are not sufficiently visible on the dis-
play, including narrow columns, wire mesh fences,
grids or road bumps.
Functionality
When reversing, the Infotainment display will show
the area behind the vehicle with orientation lines.

Orientation lines

A Distance about 40 cm
B Distance about 100 cm
C Distance about 200 cm

The distance between the side lines corresponds ap-


proximately to the vehicle width including mirrors.

Operating conditions
✓ Boot lid closed
✓ Ignition on
✓ The driving speed is below 15 km/h

Operation
Switching on
— Engage reverse gear.

Switching off
— Disengage reverse gear.

Limitations
The camera image is distorted compared to the real-
life view. The display may only be used to estimate
the distance.

Rear view camera 97


Engine, exhaust system Closing

and fuel 1. Lift the bonnet.


2. Unhook the bonnet stay and insert it into the
holder.
Bonnet
3. Fold the bonnet down and release it from
a height of 20 cm.
Opening the bonnet 4. Check that the bonnet is closed.
Before opening NOTICE
1. Make sure the windscreen wiper arms are fol-
ded down onto the windscreen. · Do not press down on an unclosed bonnet.
2. Keep away from the engine compartment. · Open and close the flap again.

Opening

Engine oil
Specification

— Pull the release lever underneath the dashboard.

Engine oil sticker

A Engine oil specifications


B Engine oil viscosity

The engine oil sticker is located at the front of the


engine compartment.

— Release the lock.

— Open the bonnet.


— Remove the bonnet stay from the holder and in- Vehicles with an engine oil sticker:
sert the end of the stay into the opening in the
bonnet.

98 Engine, exhaust system and fuel


If the engine oil needs to be topped up, use the oil
indicated on the sticker at the front of the engine
compartment.
Vehicles without an engine oil sticker:
You can obtain information about the engine oil
specification prescribed for your vehicle from a spe-
cialist garage. If the engine oil needs to be topped
up, use this oil.

When using the prescribed oil, the level can be


adjusted as often as required.
— The oil level must be within the marked range.
In an emergency
If engine oil of the prescribed specification is not NOTICE
available, you can once add until the next scheduled Risk of damage to the engine and the exhaust sys-
oil change a maximum of 0.5 l of engine oil with the tem!
following specifications:
· The oil level must not be outside the marked
— VW 504 00, ACEA C3 and API SP, viscosity 0 W-30 range.
Volkswagen recommends that oil change is · If the oil level is below the marked area, do not
then carried out by a specialist ga- continue driving, stop the engine and seek assis-
rage » page 4. tance from a specialist garage.
· If the oil level is above the marked area, continue
driving with appropriate caution, and seek assis-
tance from a specialist garage.
Checking the fill level and topping
up · Do not use any oil additives.

Refuelling
Depending on the driving style and operating condi-
tions, the engine may consume up to 0.5 l/ 1000 km 1. Unscrew the cover of the engine oil filler open-
Consumption may be higher over the first 5,000 km. ing.
2. Top up the oil to the correct specifica-
— Regularly check the oil level.
tion » page 98 in 0.5 litre portions.
Test conditions 3. Check the oil level.
4. Screw on the cover of the engine oil filler open-
✓ Vehicle on a flat surface
ing.
✓ Engine switched off, at operating temperature
NOTICE
Checking the fill level Volkswagen recommends using approved engine oils
1. Wait a few minutes for the engine oil to flow in accordance with the relevant VW standard. The
back into the oil sump. use of engine oils that do not comply with this
standard could damage the engine.
2. Remove the dipstick and wipe with a clean
cloth. Volkswagen recommends engine oils from the
3. Insert the dipstick as far as it will go and pull it Volkswagen Genuine Parts product range.
out again.
Changing
4. Read the oil level and push the dipstick back in
again. Volkswagen recommends that oil change is then
carried out by a specialist garage » page 4.

Engine oil 99
Troubleshooting Coolant
Engine oil pressure too low Coolant temperature gauge
flashes, simultaneously with illuminated

Or:
flashes, simultaneously with illuminated

— Check the engine oil level.


The oil level is OK, the warning light continues to
flash:
— Stop the engine and seek assistance from a spe-
cialist garage.
A Low temperature
Engine oil level too low
— Avoid high engine speed.
illuminates together with B Operating temperature
C High temperature
Or:
— Avoid high engine speed.
illuminates together with
Message indicates required engine oil top
up.
— Check the engine oil level, top up with oil if re- Checking the fill level and topping
quired. up
Engine oil level too high
Test conditions
illuminates together with
✓ Vehicle on a flat surface
Or: ✓ Engine switched off and cold
illuminates together with
Message indicates the need to reduce the Checking the fill level
engine oil level.
— Check the engine oil level.
Engine oil level too high.
1. You may continue driving, exercising appropri-
ate caution.
2. Seek assistance from a specialist garage.

Engine oil level sensor malfunction


illuminates together with
The fill level must be within the marked range.
Or: — If the level is below the mark, top up the cool-
illuminates together with ant.
Message indicates required engine oil top
up. NOTICE
1. You may continue driving, exercising appropri- Danger of damage to the engine compartment!
ate caution. · Do not top up the coolant above the marked area.
2. Seek assistance from a specialist garage. The coolant could be forced out of the cooling
system when heated.

100 Engine, exhaust system and fuel


NOTICE Coolant temperature too high

There must be a small quantity of coolant in the illuminates together with


tank.
· Do not add coolant when the tank is empty. Or:
· Stop driving! Seek the help of a specialist garage. illuminates together with
Report indicates engine overheating.
Refuelling
1. Do not continue driving.
CAUTION 2. Stop the engine and allow it to cool.
Risk of scalding! 3. After the indicator light goes out, your journey
can continue.
The cooling system is pressurised.
· Do not open the cap of the coolant expansion Engine fault
tank while the engine is warm. Let the engine illuminates together with
cool down.

1. Place a wipe on the lid of the tank and carefully Or:


unscrew the lid.
illuminates together with
2. Refill with coolant with the correct specifica-
tion. 1. Do not continue driving!
3. Screw on the cap until it clicks into place. 2. Stop the engine and seek assistance from a spe-
cialist garage.
Specification
Use the G12evo (TL 774 L) coolant to top up. There is no coolant of the correct specification
available
NOTICE 1. Top up with distilled or demineralised water.
Risk of damage to the cooling system and the en- 2. Have the correct coolant mixing ratio corrected
gine! by a specialist garage as soon as possible.
Adding coolant that does not conform to the correct Another substance was used for topping up, other
specification can reduce the corrosion protection of than distilled or demineralised water:
the cooling system.
— Have the coolant changed by a specialist garage.

It is not possible to top up with a sufficient amount


Troubleshooting of coolant
1. Do not continue driving.
Coolant level too low 2. Stop the engine and seek assistance from a spe-
illuminates together with cialist garage.

There is a loss of coolant


Or:
— Top up the coolant and seek assistance from
illuminates together with a specialist garage.
Message indicates the required coolant
check.
— Check the coolant level. Engine electronics
If the coolant level is OK:
— Check or change the radiator fan fuse » page 107. Troubleshooting
If the fuse is OK but the indicator light lights up
again: Fault in the engine control system

— Do not continue driving! Seek assistance from illuminated


a specialist garage. The vehicle can be driven in emergency
mode; a noticeable reduction in engine
performance may occur.

Engine electronics 101


— Continue driving, exercising appropriate caution,
and seek assistance from a specialist garage.
Exhaust control system
Troubleshooting

Particle filter Emission control system fault


illuminated
Troubleshooting The vehicle can be driven in emergency
mode; a noticeable reduction in engine per-
Clogged particulate filter formance may occur.

illuminates together with — Continue driving, exercising appropriate caution,


and seek assistance from a specialist garage.

Or:
illuminates together with Fuel filler flap
— Clean the filter » page 102. Opening the fuel filler flap
If the indicator light illuminates, you must
count with increased fuel consumption, re-
duced engine power and unavailable START-STOP
function.

Filter cleaning
Cleaning condition

✓ The vehicle engine is at the operating tempera-


ture. — Press the flap and open it.
✓ For vehicles with a manual gearbox follow the
gear changing recommendation on the instru-
ment cluster display.
Petrol
Cleaning procedure
1. Drive at a minimum speed of 80 km/h with the What you should be mindful of
engine speed ranging from 3,000 to 5,000/min.
2. Release the accelerator pedal and let the vehicle DANGER
move with a gear engaged for several seconds. Risk of death!
3. Repeat the procedure several times. Fuel and fuel vapours are explosive.
If the filter cleans up the indicator light or
goes out. NOTICE
If the indicator light or does not go out Risk of serious damage to the engine and the ex-
within 30 minutes, the filter was not cleaned. haust system!
— Continue driving, exercising appropriate caution, · Never run the fuel tank completely empty.
and seek assistance from a specialist garage. · If you would like to operate your vehicle in
a country other than that intended for its use,
please contact a Volkswagen Partner. They can
tell you whether a suitable fuel is available in that
particular country.

102 Engine, exhaust system and fuel


Regulations · Do not put any additional additives to petrol that
complies with the EN 228 or NOM-016-CRE-2016
standards.
Standards
Petrol must comply with the EN 228 or NOM-016- · If you are using petrol that does not comply with
the EN 228 or NOM-016-CRE-2016 standards, it
CRE-2016 European standard (in India – E10 fuel
is recommended to contact a specialist garage re-
with the GSR 889 standard, E20 fuel with the
garding the possible use of petrol additives ap-
17021:2018 standard) .
proved by Volkswagen.
Use only unleaded petrol with the maximum bioe-
thanol content specified on the label on the inside of
the fuel filler cap » page 104, Technical data and
specifications. Conditions for refuelling
It is recommended to use petrol with additives
✓ Vehicle unlocked
from petrol pump dispensers at petrol sta-
tions. ✓ Ignition off

Octane number
Use petrol with the octane number specified for
your vehicle. Refuelling
Petrol with a higher octane number than that speci-
fied for your vehicle can be used without restriction. — Open the fuel filler neck cap.

NOTICE
Risk of damage to the engine and the exhaust sys-
tem!
· When petrol with an octane number lower than
that specified is used, only continue driving at
mid-range engine speeds and with minimal strain
on the engine.
· Refuel using petrol of the specified octane num-
ber as soon as possible.
· Do not use petrol with an octane number lower
1. Turn the tank cap in the direction of the arrow
than 91.
and remove it.
The specified petrol is RON 95/min. with 91 octane 2. Place the tank cap on the tank flap.
number. 3. Insert the fuel nozzle into the fuel filler neck up
We recommend using petrol with 95 octane num- to the stop and refuel.
ber.
4. Do not continue refuelling after the fuel nozzle
Using petrol with higher octane number than 95 switches off.
may result in improved performance of the engine 5. Remove the fuel nozzle and place it back on the
and lower fuel consumption. petrol pump.
Or you can use petrol with minimum 91 octane 6. Place the fuel cap on the fuel filler neck and
number (with a minor power loss and slightly in- turn it in the opposite direction to the arrow un-
creased fuel consumption). til it clicks into place.
Additives 7. Close the tank flap and click it into place.

NOTICE
Risk of damage to the engine and the exhaust sys-
tem!
· Do not use petrol containing metal-based addi-
tives, e.g. manganese, iron, lead or e.g. LRP petrol
– lead replacement petrol.

Petrol 103
Troubleshooting 12 volt vehicle battery and
If any fuel other than unleaded petrol has been used
fuses
in your vehicle
1. Do not start the engine or switch on the igni-
12 volt vehicle battery
tion.
2. Seek assistance from a specialist garage.
What you should be mindful of

Lack of fuel Explanation of the warning symbols on the 12V bat-


tery
illuminates – the fuel level has reached the
reserve area. Wear protective goggles!
— Refuel The acid in the 12V battery is very caustic.
Wear gloves and eye protection.
Keep fire, sparks and naked flames away from
the 12V battery! Do not smoke!
Technical data and specifications A highly explosive gas mixture is produced
when the 12V battery is charged!
The fuel specified for your vehicle is indicated on
Keep children away from the 12V battery!
a sticker on the inside of the fuel filler flap.
Follow the instructions in the Owner's Man-
ual!
Rinse eyes with water at once. Seek medical
attention immediately!

Functionality – protection against


the 12V battery discharging
Automatic system-related discharge protection for
Example of fuel marking the 12V battery
— Increases the engine idling speed
A Unleaded petrol — Switches off certain consumers or restricts their
use of power
B Organic share as a percentage

The fuel tank capacity is approx. 45 l, including a 7l Recommendations when the vehicle is stationary
reserve. for more than three weeks
— Disconnect the terminal of the 12V battery.

Causes of the 12V battery discharging


— Worn 12V battery
— Frequent short journeys
— Low temperatures
— Vehicle stationary for a long period of time
— The ignition is switched on too long
— The parking lights are switched on too long
— A 12V device is plugged in.

104 12 volt vehicle battery and fuses


Checking and charging the 12-volt — Plug the charger's power cable into the socket
and switch on the device.
vehicle battery
— After charging, switch off the charger and unplug
the power cable from the socket.
Checking the condition
— Disconnect the charger terminals from the 12-
The specialist garage checks the condition of the 12-
volt battery.
volt battery during servicing.

Checking the acid level WARNING


Applies to a 12-volt battery with an acid level indica- Risk of explosion!
tor. · Hydrogen is released during charging. An explo-
sion can also be caused by sparks, for example,
when disconnecting or loosening the cable con-
nector.
· Never charge a frozen or thawed 12-volt bat-
tery.
· Do not “quick charge” a 12-volt battery your-
self. Take it to a specialist garage.

NOTICE
A flat 12-volt battery can freeze easily!

— Tap on the indicator before testing to clear air


bubbles.
Troubleshooting
— Black – the acid level is OK.
— Colourless or pale yellow – the acid is too low, the The 12-volt battery does not charge when the en-
12– volt battery must be replaced. gine is running
Requirements for charging a 12-volt battery or illuminates
— Seek the assistance from a specialist ga-
✓ Ignition off
rage.
✓ Power consumers switched off
Engine fault
Process of charging a 12-volt battery or illuminates
To charge the 12-volt battery, set a max. charging — Do not continue driving!
current of 0.1 times the battery capacity.
— Stop the engine and seek assistance from a spe-
cialist garage.

Disconnecting, connecting, replac-


ing

CAUTION
Risk of fire!
Earth point · Do not mix up the connection cables.

— Connect the charger terminal to pole of the Uncoupling


12-volt battery. 1. Close all electrically operated windows.
— Connect the terminal of the charger to the A 2. Switch off the ignition and any connected pow-
earth point. er consumers.

12 volt vehicle battery 105


3. Disconnect the terminal and then the ter- The rated voltage of both batteries must be 12V. The
minal. capacity (in Ah) of the auxiliary 12-volt vehicle bat-
tery must not be significantly lower than the capaci-
Coupling ty of the discharged 12-volt vehicle battery.
— Connect the terminal and then the terminal.
When the ignition is switched on, the indicator lights
come on Using another vehicle's 12V vehicle
— If, after a short distance, one of the above indica- battery to start the vehicle
tor lights does not go out, seek assistance from
a specialist garage.
WARNING
Operate these vehicle functions after disconnecting Risk of injury! Risk of damage to the vehicle
and connecting the 12V battery
· Position the jump start cables so that they can-
— Setting the time on the analogue instrument clus- not become caught by rotating parts in the en-
ter » page 57. gine compartment
— Setting the time on the digital instrument clus-
ter » page 58. NOTICE
— Window operation » page 27. Risk of short circuit

Changing
· The non-insulated parts of the terminal clamps
must not touch each other.
— Have the replacement carried out by a specialist · The cable connected to the positive pole of the
garage. 12V vehicle battery must not come into contact
— The new 12V battery must have the same specifi- with electrically conductive vehicle parts.
cations as the original battery. · The vehicles must not touch each other.

Connecting the jump start cables


Using the jump-starting cable 1. Switch off the ignition.
2. Connect the terminals of the jump start cables
Use of the discharged 12V vehicle battery and
the current-supplying 12V vehicle battery as
shown below.
A vehicle with a discharged or defective 12-volt bat-
tery can be started using jump start leads connected
to the 12-volt battery of another vehicle.

What you should be mindful of

WARNING
Risk of explosion and chemical burns!
· Do not jump start with the 12-volt vehicle bat-
tery of another vehicle under the following con- 1 pole of the discharged 12V vehicle battery
ditions: 2 pole of the current-supplying 12V vehicle
— The discharged 12-volt vehicle battery is fro- battery
zen. A discharged 12-volt vehicle battery may 3 pole of the current-supplying 12V vehicle
freeze at temperatures just below zero. battery (or earth point)
— The acid level in the 12-volt vehicle battery is 4 earth point in the vehicle with the dis-
too low » page 105. charged 12V battery

Use jump start cables with a sufficient cross section


and insulated terminal clamps.

106 12 volt vehicle battery and fuses


Functionality
Fuses protect the vehicle systems from damage
caused by excessive current. The fuse blows when
the current is exceeded.

Earth point

Starting the engine


1. Start the engine of the current-supplying vehi-
cle and let it idle.
2. Start up the vehicle with the discharged 12V ve- Blown fuse
hicle battery.
3. If the engine of the vehicle with the discharged
12V vehicle battery does not start within 10
seconds, repeat the starting procedure after ap- Conditions for replacing a fuse
proximately 30 seconds.
✓ Ignition key removed (vehicle without starter
Disconnecting the cables button)
— Disconnect the cables in the reverse order. ✓ Ignition switched off and driver's door open (ve-
hicle with starter button)
✓ All consumers switched off
Fuses
What you should be mindful of Replacing a fuse

NOTICE
Fire hazard and risk of damage to the electrical sys-
tem.
· Do not repair fuses or replace them with higher-
rated fuses.
· Replace the defective fuse with a new fuse with
the same amperage.
· We recommend using replacement fuses from the
Volkswagen Genuine Accessories range. These
guarantee reliable and safe protection of the ve-
hicle’s electric system. — Replace the fuse by means of the clamp located
on the inside of the fuse box cover in the engine
· If a newly inserted fuse blows again, seek assis-
compartment.
tance from a specialist garage.
— Use the appropriate end of the clamp based on
One fuse may serve several consumers. One the fuse dimensions.
consumer may have several fuses.

NOTICE
Dirt and moisture in the fuses can cause damage to
electrical equipment!
· Protect the fuses from dirt and moisture.

Fuses 107
Fuses in the dash panel Fuse Consumer
number
15 Instrument cluster
Overview
16 Lights
17 Right-hand side electric window con-
Accessing the fuses
trols
18 Windscreen wipers
19 The Infotainment system
20 Rear window heating
23 Rear view camera
24 USB sockets
25 Control lever under the steering wheel
26 Data bus
30 Ignition (ignition lock, starter button)
31 Air conditioning, heating
33 Right-hand side electric window con-
trols
— Loosen and open the lid of the storage compart-
35 Lights
ment on the driver's side.
36 Horn
— Replace the fuse. 38 Interior lighting, button lighting, back-
— Replace the storage compartment cover and lock lighting, manual air conditioning, heat-
it into place. ing
39 Parking aid, cruise control system
Occupied fuses overview 40 Light switch, headlights, headlight lev-
elling, diagnostic connection, reversing
light switch, control lever under the
steering wheel, interior mirror dimming
41 Exterior mirror adjustment, electric
power windows – driver
42 Clutch pedal switch, engine starting
44 Airbag system, airbag control lamp
45 Sliding/tilting roof
46 Cooling system
47 Diagnostic connection, radio
48 Electric steering column lock, keyless
lock and start system
50 USB sockets
51 Diagnostic connection, radio
52 12V power socket
53 Ignition key trigger lock, automatic
transmission
58 Windscreen washer system
60 Climatronic
61 Manual air conditioning / heater

Fuse Consumer
number
3 Music amplifier
5 Sliding/tilting roof
6 Central locking
7 Seat ventilation
13 Light switch, diagnosis connection, rain
sensor, control lever under the steering
wheel
14 Windscreen wipers and washers

108 12 volt vehicle battery and fuses


Fuses in the engine compart- Fuse Consumer
number
ment 10 Battery data module
12 Air conditioning
Overview 14 ESC, engine control system, engine
components
Accessing the fuses 15 Automatic gearbox
17 Engine control system
18 Starter
20 ESC
21 ESC

— Simultaneously press the locking buttons on the


fuse box cover and remove the cover.
— Replace the fuse.
— Fit the cover and click it into place.

NOTICE
Danger of water entering the fuse box.
· Fit the cover correctly and click into place secure-
ly.

Occupied fuses overview

Fuse Consumer
number
1 Engine control unit
2 Coolant pump
3 Lambda probes
4 Fuel pump
5 Radiator fan, oil level and oil tempera-
ture sensor
6 Ignition coils
7 Brake system (vacuum pump)
8 Fuel injection
9 Brake light switch

Fuses in the engine compartment 109


Wheels Additional information
Only fit radial tyres of the same type, size and the
same tread pattern on one axle.
Tyres and rims
A list of approved tyres sizes is included in the vehi-
cle´s technical documentation.
What you should be mindful of
This and other information about your vehicle can be
obtained from Volkswagen Partner (valid for certain
WARNING countries and models).
Risk of accident!
· Do not use worn or damaged tyres (e.g. with
holes, dents, cracks and bulges). Overview of tyre labelling
NOTICE Explanation of tyre markings
· Protect tyres from contact with lubricants and E.g. 205/55 R 16 91 H
fuel. 205 Tyre width in mm
· Always store wheels or tyres in a cool, dry and, 55 Height/width ratio in %
where possible, dark place. Tyres without rims R Code letter for the type of tyre – Radial
should be stored in an upright position.
16 Wheel diameter in inches
· Alloy rims can be damaged by grit. 91 Load index
· Do not use light alloy rims with a ground surface H Speed symbol
in wintry weather conditions or with snow chains.
Load index
Causes of uneven tyre wear The load index indicates the maximum permissible
— Incorrect tyre pressure load for each individual tyre.
— Driving style (e.g. fast cornering, rapid accelera- 89 580 kg
tion and deceleration) 91 615 kg
— Incorrect wheel alignment
Speed symbol
— Incorrect wheel balancing
The speed symbol indicates the maximum permissi-
Wheel changes ble speed for a vehicle fitted with tyres in the cate-
gory concerned.
H 210 km/h

WARNING
· Do not exceed the maximum permissible load
and speed for the mounted tyres.

Tyre tread wear indicator


For uniform wear on all tyres, we recommend that
you change the wheels every 10,000 km according
to the schedule.

Advice for tyre assembly


With directional tyres, observe the correct direction
of rotation. The direction of rotation of the tyres is
marked by arrows on the wall of the tyre. Winter
and all-season tyres usually include a directional tyre
tread pattern.
Always replace the tyres by axle.
Wear indicators are located in the profile of the
tyres to display the permissible minimum tread
depth.

110 Wheels
The position of the indicators is marked with letters
TWI on the side of the tyre, or with symbols, such as
All-season or winter tires
.
A tyre is considered worn out when this wear indica-
Use
tor is flush with the tread.
All-season or winter tyres improve performance in
WARNING winter weather conditions. They are identified by ‘M
+S’ and a mountaintop and snowflake symbol .
Risk of accident!
The symbol on the tyre provides information
· Check the tread depth regularly. about the grip on snow.
· Do not use worn tyres. The symbol on the tyre manufacturer's sticker
provides information about the grip on ice.
Tyre manufacture date
The date of manufacture is indicated on the tyre
sidewall.
E.g. DOT ... 35 23 means that the tyre was manufac-
What you should be mindful of
tured in the 35. week of the year 2023.
For the best possible performance, use tyres with
WARNING a minimum tread depth of 4mm on all four wheels.

Risk of accident! Change winter tyres to summer tyres at the appro-


priate time. Summer tyres have better driving and
· Do not use tyres that are more than 6 years old. braking characteristics on ice-free roads without
snow and at temperatures above 7°C.

Troubleshooting
Usage conditions
Help with a flat tyre
— Spare wheel » page 111 When using all-season or winter tyres with a lower
speed category than the specified maximum vehicle
— Changing the wheel and raising the vehi-
speed, then proceed as follows:
cle » page 113
1. In the Infotainment system, set the speed limit
Tyre pressure change based on the category of tyres fitted.
illuminated 2. Affix a warning label in the driver's field of view
with the maximum value of the speed category
intended for the tyres fitted (only applies to cer-
1. Stop the vehicle. tain countries).
2. Check the tyres and tyre pressures

Displaying tyres with modified pressures


10" Infotainment system: Settings
1. Tap .
Set the speed limit of the tyres in the following Info-
2. Select the screen with the vehicle status menu tainment menu:
by swiping with your finger.
10" Infotainment system: Car Tyres
3. Select the vehicle status menu item.
4. Select the tyres menu.

Spare wheel
Overview
The dimensions of a standard full-size spare wheel
match the dimensions of the wheels mounted on
the vehicle.

All-season or winter tires 111


The emergency steel spare wheel is marked with 3. Screw in the lock nut until it stops.
a warning label on the wheel disc. The wheel is in- 4. If the replaced wheel cannot be stowed in the
tended only for driving to the nearest specialist ga- wheel well under the carpet, store it in the lug-
rage. gage compartment.
Inflate the temporary spare wheel to the highest
prescribed pressure.

NOTICE Removing and stowing the wheel in


vehicles with sound system
· After handling the carpet in the luggage compart-
ment, place it back so that the cut-out in the car- Removing
pet covers the centre rear seat attachment.

Removing and replacing the wheel


in vehicles without sound system
The spare wheel is mounted in a well under the floor
covering.

Removing

Removing the bass loudspeaker:


1. Unscrew the lock nut.
2. Remove the bass loudspeaker.

— Unscrew the lock nut.

Unplugging the connector:


— Press the safety buttons and remove the connec-
tor.

— Press the fixing screw, turn it slightly and remove


it.
— Remove the wheel.

Inserting
1. Insert the wheel into the wheel well with the
outside facing downwards.
2. Insert the fixing screw in the hole in the floor
under the carpet and turn it slightly in the di-
rection.

112 Wheels
Lifting the vehicle

WARNING
Always make sure the base plate of the lifting jack
cannot slip!
· Provide a wide and firm base under the jack on
loose surfaces.
· Create a non-slip base (e.g. place a rubber floor
mat) under the jack on a smooth surface.
· Always raise the vehicle with the doors closed.
Removing the wheel:
· Make sure no body parts are positioned under
1. Press the fixing screw, turn it slightly and re- the raised vehicle.
move it. · Do not start the engine of the raised vehicle.
2. Remove the wheel.
NOTICE
Inserting
1. Insert the wheel into the wheel well with the · Make sure that the jack is correctly engaged with
the bridge of the sill.
outside facing downwards.
2. Insert the fixing screw in the hole in the floor After replacement
under the carpet and turn it slightly in the di-
1. Check the tyre pressure on the mounted wheel
rection.
and adjust if necessary.
3. Insert the connector in the bass loudspeaker.
2. In vehicles with a tyre pressure indicator, save
4. Insert the bass loudspeaker. the values in the system.
5. Screw in the lock nut until it stops. 3. Have the tightening torque of the wheel bolts
6. If the replaced wheel cannot be stowed in the on the mounted tyres checked with a torque
wheel well under the carpet, store it in the lug- wrench as soon as possible.
gage compartment. The specified tightening torque is 140 Nm.
Drive carefully until the tightening torque has been
checked.
Changing the wheel and rais- Replace the damaged tyre. It is not recommended to
ing the vehicle repair the tyre.

WARNING
What you should be mindful of
Risk of accident!
Before changing · Insufficient tightening torque may cause the
wheel to disengage while driving.
1. Park the vehicle securely and secure it from roll-
ing away. · Excessive tightening torque can damage the
threads and cause the rim to deform.
Block the wheel that is diagonally opposite the
wheel to be changed at the front and rear using
WARNING
suitable tools.
Risk of accident!
2. Turn off the engine.
3. Make sure no one is in the vehicle. During the · Do not grease or lubricate screws.
wheel change, occupants should stay off the · Do not use corroded or damaged screws.
road and safely behind crash barriers, etc.
4. Close all doors, the boot and the bonnet.

Changing the wheel and raising the vehicle 113


Changing the wheel and raising the
vehicle
Before loosening the bolts
— If the vehicle has covers over the wheel bolts or
wheel trims, remove them.

Instructions for a vehicle with anti-theft wheel bolts


Some vehicles may have anti-theft wheel bolts that
protect the wheels from theft.
A 16 cm
B 26 cm

Positioning the jack and lifting the vehicle

NOTICE
· Use the jack from the tool kit.

— Insert the upper section on the anti-theft wheel


bolt until it stops.

Removing the bolts

WARNING
· If standing on the wheelbrace when loosening
the bolts, hold on to the vehicle for better sta- 1. Position the jack at the jacking point closest to
bility. the wheel to be replaced.
2. Support the base plate of the jack with its full
surface resting on level ground and ensure that
the jack is located in a vertical position at the
jacking point.
3. Use the crank to raise the jack until its claw enc-
loses the bar.
4. Continue to lift the vehicle until the wheel is
just off the ground.

Changing a wheel
1. Loosen the bolts and place them on a clean sur-
1. Place the wheelbrace on the wheel bolt or on face.
the attachment piece. 2. Carefully remove the original wheel.
2. Turn the bolt a maximum of half a turn so that 3. Fit the replacement wheel.
the wheel does not come loose and fall off.
4. Contact tighten the bolts.
Jacking points 5. Lower the vehicle.
The jacking points are on the bottom of the vehicle's
lower sill. NOTICE
Applies to the factory built or the Volkswagen Genu-
ine Accessory range anti-theft bolt.

114 Wheels
· Install the anti-theft wheel bolt in the position
marked on the back of the wheel trim.

Tightening the bolts


1. Tighten opposite wheel bolts, including the an-
ti-theft wheel bolt, one after the other.
2. Reinstall the cover caps on the wheel bolts or
the full wheel covers.

Keep the label with the code number of the


anti-theft wheel bolts. A replacement attach-
ment can be purchased from the Volkswagen Genu- A Information about pressure check with cold
ine Parts. tyres » page 115, What you should be mindful of
B Tyre pressure reading in case of partial load
C Tyre pressure reading in case of full load
Tyre pressure D Specified tyre pressure value for the spare
wheel
What you should be mindful of

NOTICE Tyre pressure monitor


· Always adjust the tyre pressure to the load.
· Check the pressure in all tyres at least once Functionality
a month and before each long journey.
The tyre pressure monitor indicates a change in tyre
· Check the pressure when the tyres are cold. Do
pressure.
not reduce the higher pressure of warm tyres.
· After each change in tyre pressure, save the new Warning when pressure changes
values in the tyre control display.
illuminated
WARNING
Risk of accident! 1. Stop the vehicle.
2. Check the tyres and tyre pressures
· If the tyre pressure loss is very sudden, try to
stop the vehicle carefully without heavy steer-
Displaying tyres with modified pressures
ing or heavy braking.
10" Infotainment system:
1. Tap .
Label with the specified tyre pres- 2. Select the screen with the vehicle status menu
by swiping with your finger.
sure values
3. Select the vehicle status menu item.
The sticker for storing tyre pressure readings is loca- 4. Select the tyres menu.
ted on the centre body pillar on the driver’s side.

Function restriction
The system is unable to provide a warning in the
event of a very rapid tyre pressure loss, e.g. sudden
puncture.
The system function may be restricted in the follow-
ing cases:
— Uneven load on the wheels
— Sporty driving style

Tyre pressure 115


— Driving on dirt roads

Saving tyre pressure values


1. Inflate the tyres to the specified pressure.
2. Turn on the ignition.
3. Save the tyre pressure by one of the following
methods.

Saving the tyre pressure with the button


1 Inflating the tyres to the specified pressure
1. Press and hold the button on the key bar.
2 Saving the values
The indicator light on the instrument cluster
illuminates. After the tyre pressure values have
been saved, an acoustic signal sounds and the
indicator light goes out.
Troubleshooting
2. Release the key.
Restricted function / system fault
Saving the tyre pressure values in the Infotainment
system flashes approx. 1 minute and then remains il-
10" Infotainment system: luminated

In the following menu, select the item to display the 1. Stop the vehicle, switch off the ignition and
vehicle status: start the engine.
1. Tap . If the indicator light flashes again after start-
ing the engine there is a fault in the system.
2. Select the screen with the vehicle status menu
by swiping with your finger. 2. Continue driving, exercising appropriate caution,
and seek assistance from a specialist garage.
3. Select the vehicle status menu item.
4. Select the tyres menu.
5. Press the button.
6. Follow the instructions on the screen.
Wheel bolt cover caps
When the tyre pressure needs to be saved Removing and installing bolt caps
Save the tyre pressures in the following cases:
Removing
— Change of tyre pressure
— Change of one or more wheels
— Change of position of a wheel on the vehicle
— Always after 10,000 km or once a year

Sticker for storing tyre pressure readings


The process for storing tyre pressures is also shown
on a label on the central body pillar on the driver’s
side.

1. Insert the extraction pliers from the tool kit into


the hole in the bolt cap.
2. Remove the cover cap.

116 Wheels
Installing
Storage space and interior
— Push the cover cap onto the wheel bolt to the
stop.
equipment
Emergency equipment
Full wheel frame Overview
Removing and installing the trim Emergency equipment in the luggage compartment

Applies to factory built or Volkswagen Genuine Ac-


cessories trims.

Removing
1. Hang the clamps for removing the wheel trims
at the edge of one of the openings in the trim.
2. Push the wheelbrace through the clamp, push
on the tyre and pull off the wheel trim.

Installing
1. Press the wheel trim onto the wheel rim at the A First aid kit location
designated valve opening. B Tool kit
When using an anti-theft wheel bolt, it must be C Warning triangle (depending on vehicle equip-
located as shown on the bezel. ment)
2. Press the trim, starting at the valve, into the rim
on both sides until it engages around the entire Storage compartment for the reflective vest
circumference. The storage compartment for the reflective vest is in
the front door.
NOTICE
Fire extinguisher under the passenger seat
· Use hand pressure, do not hit the wheel cover. Only valid for certain countries.

Tool kit
Overview
Depending on the equipment, not all of the follow-
ing components may be included in the tool kit.

Full wheel frame 117


D Storage compartment (depending on vehicle
equipment):
— Space for wireless phone charging
— USB connections
The USB can be used for charging and for da-
ta transfer.
E Adjustable armrest with storage compartment
— To open the compartment, lift the armrest.
F 12-volt power socket
A Towing eye G Card holder
B Bracket for removing the full wheel covers H Storage compartment with air outlet nozzle
C Jack with a sign and crank Max. load 3 kg
D Wheelbrace
A card holder and coin box are inside the stor-
E Screwdriver age compartment.
The declaration of conformity is enclosed with the — Pull the handle to open the storage compart-
jack or the logbook folder. ment.
— Turn the knob in the storage compartment to
the position to open the air outlet nozzle.
Interior equipment front
NOTICE
Overview · Do not leave heat-sensitive objects behind in the
glasses compartment A .

Interior equipment rear


Overview

A Glasses holder
Max. load 0.25 kg
— Press on the lid to open. A Coat hook
B Ticket strap Max. load 2 kg
C Storage compartment B Storage compartment
— Bottle holder with a capacity of max. 1.5l — Bottle holder with a capacity of max. 1 l
— Storage compartment for reflective vest — Storage compartment for reflective vest

118 Storage space and interior equipment


C Storage pocket Charging indicator
D USB connections The charging status is indicated by the colour of the
symbol in the status bar on the Infotainment screen.
The USB connections can only be used for
charging. — – the phone is in the storage compartment, is
detected and is charging at the standard speed.
WARNING — – the phone is in the storage compartment, is
detected and is charging at high speed.
· Only hang lightweight clothing on the hook.
Never leave any heavy or sharp-edged objects in Recommendations for optimal function
the pockets of the items of clothing. — The phone should be positioned with the screen
· Do not use hangers to hang up the clothes. facing up.
— Insert the phone without its protective case.
— Position the phone centrally on the phone symbol
Charging your phone wireless- on the pad.

ly
Operating conditions
What you should be mindful of
Conditions for wireless charging
CAUTION
✓ Ignition is on.
Risk of burns during charging.
✓ Phone supports the Qi standard.
· The phone may become warm; take care when
removing it from the storage compartment. ✓ No objects between the pad and the phone.
· Do not leave any metal objects in the compart-
ment under the phone. If there is a hot metal
object in the storage compartment, remove the
phone and allow it to cool down in the storage Troubleshooting
compartment.
The phone is not charging
— Check that there are no objects between the pad
and the phone being charged. If so, remove the
Functionality
phone and the object. Replace the phone central-
ly on the phone symbol on the pad.
Wireless charging functions
— Check that the position of the phone being charg-
Depending on the type of phone, charging can be ei-
ed has not changed. If so, remove the phone and
ther standard or high speed.
replace it in the centre of the phone symbol on
The phone wireless charging area is located at the the pad.
front of the centre console storage compartment. — The charging process can be deactivated. To reac-
Insert a phone no larger than 162x83 mm into the tive the charging process turn off and on the igni-
storage compartment. tion.

Starting the charging process


1. Place the phone in the compartment.
Cup holder
2. Start the charging process by confirming on the
Infotainment screen.
Overview
— If the selection is not confirmed on the
screen within 30 s, the charging process
CAUTION
starts automatically.
— If you cancel charging on the display, the charging Risk of scalding!
process is deactivated. To reactive the charging · Never put hot beverage containers in the cup
process turn off and on the ignition. holder.

Charging your phone wirelessly 119


NOTICE Storage compartment with air
Risk of damage to the electrical system and to the outlet nozzle
panels due to spilled drinks.

Front cup holder Overview


Maximum storage compartment load is 3 kg.
A card holder and coin box are inside the storage
compartment.
— Turn the knob in the storage compartment to the
position to open the air outlet nozzle.

Rear cup holder

12-Volt power socket


What you should be mindful of

NOTICE
Risk of damage to the vehicle's electrical system
· Only use the sockets to connect approved electri-
cal accessories with a total power consumption of
up to 120 watts.

NOTICE
Risk of damage to the connected consumers!
· Switch off the consumers before switching the ig-
nition on or off and before starting the engine.

NOTICE
Danger of discharging the 12V vehicle battery by
connected appliances!
The sockets work even when the ignition is switched
off.

120 Storage space and interior equipment


Maintaining and cleaning The Digital Service Plan is not available on
some markets. In this case your authorised
specialist garage will inform you about documenting
the service work.
Service events
Service work
Service intervals The following information from an authorised spe-
Compliance with the service intervals and mainte- cialist garage or a Volkswagen Partner is documen-
nance procedures is crucial for the life and preserva- ted in the Digital Service Plan:
tion of the vehicle's value. Failure to do so may re-
— When the service work was carried out.
sult in damage to the vehicle and void the warranty.
In particular, failure to replace and refill the operat- — If any repair was recommended, e.g. brake lining
ing fluids on time can lead to irreversible damage to replacement.
the engine and its components. — If there were any special maintenance require-
You will be notified of the service due date by the ments.
symbol and the corresponding message on the in- The specialist garage records these requirements
strument cluster display. in the job.
The specialist garage will inform you of the service — Which components and operating fluids have
interval, the option to change this and the scope of been replaced.
the service. — When the next service is due.
Displaying the service due date in the Infotainment The LongLife Mobility Guarantee, which is available
system on some markets, only applies until the next service.
Documentation is produced for each inspection.
— Select the following menu from the Infotainment
system: The type and extent of the service work may differ
for individual vehicles. Ask any authorised specialist
10" Infotainment system: Car Service Settings.
garage about the specific activities for a given car.
Resetting information
WARNING
We recommend that you do not reset the informa-
tion regarding service events on your own. It can Risk of an accident or getting stuck in traffic!
lead to incorrect setting of the service intervals,
which can result in vehicle malfunctions.
· Observe regular service intervals.
· Have the service work carried out by an author-
For vehicles with a variable service interval, new ised specialist garage.
service interval values calculated according to the
previous operating conditions will be displayed NOTICE
when the oil change service indicator is reset. These
values will then continue to be adjusted according to Volkswagen assumes no responsibility for damage
the current operating conditions. to the vehicle resulting from inadequate service or
defective parts.
Saving service work done (“Digital Service Plan”)
Regular service work carried on your car not
Your authorised specialist garage saves the service
only keeps its value but also helps to improve
work certificate in a central system. Volkswagen rec-
its operating reliability and traffic safety. Therefore
ommends using services of a Volkswagen Partner.
have the service work done according to the Volks-
This transparent service history documentation al-
wagen regulations.
lows your service work carried out to be reproduced
any time. Volkswagen recommends that you have Volkswagen recommends using services of
a printed document issued after each service, which a Volkswagen Partner.
contains the service work stored in the system.
Fixed or variable service
With each new service the current printed service
certificate is replaced with an updated document. In Service events are divided into oil change service
this case your authorised specialist garage will in- and inspection. The service interval indicator on the
form you about documenting the service work. instrument cluster display is a reminder of the next
service date.
Volkswagen recommends using services of a Volks-
wagen Partner.

Service events 121


Depending on the car equipment, engine type and The specialist garage will tell you if any work needs
operating conditions a fixed service interval or vari- to be carried out between the standard service in-
able service interval is used. tervals according to the operating conditions of your
car.
Ask an authorised specialist garage for information
on your car service type. Therefore Volkswagen rec- Service operations
ommends using a Volkswagen Partner.
The service work also includes inspections and
With a variable service interval the required oil maintenance needed for operational reliability and
change service is only carried out when your car traffic safety of your car (depending on the operat-
needs it. Individual traffic conditions and driving ing conditions and equipment of your car, e.g. the
style are taken into account when determining the engine, transmission or operating fluids). Ask an au-
date. Using the LongLife engine oil instead of stand- thorised specialist garage for information about the
ard engine oil is an integral part of the variable serv- work needed for your vehicle. Volkswagen recom-
ice interval. Please observe the information on the mends using services of a Volkswagen Partner. Al-
VW engine oil specification » page 98. ternatively, refer to the erWin electronic repair and
If you prefer not to have the variable service interval service information.
opt for the fixed service interval. However, the fixed For example, you can check the following:
service interval can affect the service costs. Ask for
details at your specialist service. — 12V battery (change if necessary)
— Lighting
Depending on the vehicle equipment, service inspec-
tion dates for your vehicle can be displayed in the — Horn
service interval indicator on the instrument cluster — Headlight adjustment
display. The service interval indicator provides infor-
— Resetting the service interval indicator
mation about the dates of service inspections that
involve engine oil change or service inspection. — Exhaust system
When the date of a service arrives any additional — Transmission and axle gearbox
work, such as changing the brake fluid or spark plugs
— V-ribbed belt
can be carried out.
— Cooling system
Information on operating conditions — Engine and engine compartment components
The specified service intervals are based on standard
— Engine oil level
operating conditions. Under adverse operating con-
ditions, some work must be carried out before the — Ball joint and steering linkage
next service date or between the specified service — Tyres
intervals.
— Braking system
Adverse operating conditions include: — Joint gaiters
— Fuel with a high sulphur content — Suspension and stabiliser bearing
— Frequent short trips — Tyre repair kit
— Long idling like a taxi — Steering system
— Driving in areas with high dust — Dampers and coil springs
— Frequent driving with a trailer — Roof systems
— Frequent driving in stop-and-go mode, e.g. In city — Windscreen
traffic
— Body corrosion
— Driving predominantly in winter
— Windscreen wipers and washers
This applies particularly to the following compo-
— Door limiters
nents (according to the vehicle equipment)
— Undercarriage
— Active combined filter
— Water drains
— Air filter
— 1. Test drive
— Timing belt
— Particulate filter Maintenance
— Engine oil In addition to service inspections, other car mainte-
nance needs to be carried out depending on the op-

122 Maintaining and cleaning


erating conditions and the equipment, including the We therefore recommend that all modifications, re-
engine, transmission, or operating fluids. This main- pairs and technical alterations to the vehicle be car-
tenance depends on the time and mileage, or it de- ried out by a Volkswagen Service Partner.
pends on the time only or on the mileage only.
Volkswagen genuine parts
For example, depending on your car equipment you
can change the following operating fluids and com- We recommend using Volkswagen Genuine Parts for
ponents: your vehicle, as these parts are approved by Volks-
wagen. These parts are fully compliant with Volks-
— Additives wagen regulations and are identical to the parts
— Active combined filter used in series production.
— Brake fluid Volkswagen is responsible for the safety, compatibil-
— Fuel filter ity and long-term service life of these products.

— Transmission oil or transmission oil filter Volkswagen genuine accessories


— Air filter We recommend that you use Volkswagen Genuine
— Engine oil or engine oil filter Accessories in your vehicle. With these accessories,
Volkswagen is responsible for their safety, reliability
— Axle gearbox and differential oil and suitability for your vehicle type.
— Particulate filter
Spoilers
— Timing belt and tension roller
— Spark plugs WARNING
Maintenance can also be carried out outside the dis- Risk of accident!
played service intervals.
· Only use the original spoiler on the front bump-
For technical reasons, such as the continuous devel- er in combination with the original spoiler on
opment of components, the extent of the service the boot lid.
work can change. Your authorised specialist garage
is always informed about the latest changes.
· The original spoiler on the front bumper cannot
be used without the spoiler on the boot lid or in
Volkswagen recommends using services of combination with an unsuitable spoiler on the
a Volkswagen Partner. luggage compartment lid.
· We recommend that you consult a Volkswagen
Service Partner for any repairs to or replace-
ment, addition or removal of spoilers.
Service work, adjustments and
technical changes Component protection
Some electronic vehicle components (such as the in-
The instructions and guidelines from Volkswagen strument cluster) are factory-fitted with component
must be observed when carrying out any modifica- protection. This component protection ensures the
tions, repairs or technical alterations to the vehicle. functional limitation of these components in the
event of an unauthorised installation in another ve-
Following these instructions and guidelines helps hicle (e.g. following a theft) or operation outside the
ensure road safety and maintains the vehicle in vehicle.
a good technical condition.
We recommend that you only use Volkswagen Gen-
uine Accessories and Volkswagen Genuine Parts.
These guarantee reliability, safety and suitability for Interior
your vehicle.
What you should be mindful of
Volkswagen Service Partner
All Volkswagen authorised workshops adhere to the
instructions and guidelines from Volkswagen. to en-
NOTICE
sure repairs are carried out on time and to the ap-
propriate standards. Following these instructions
· Use cleaning agents intended for cleaning and
care of the individual materials.
and guidelines helps ensure road safety and main-
tains the vehicle in good technical condition. · Do not use aggressive cleaning agents or chemi-
cal solvents.

Service work, adjustments and technical changes 123


Natural leather / Leatherette / Suedia / Fabric · Allow cleaned belts to dry before rolling up.

NOTICE
· Remove any dirt as soon as possible. Instructions for cleaning
· Do not use any leather polish, polishing waxes,
shoe polish, stain remover or similar agents for Natural leather / Leatherette / Suedia / Fabric
the Suedia seat covers. — Remove dust and dirt from the surface with
· Make sure that natural leather is not moistened a vacuum cleaner.
when cleaning and that no water seeps into the — Remove recent stains with water, a slightly mois-
seams. tened cotton cloth or a woollen cloth; if necessa-
· Do not clean the roof cladding with a brush. ry, use a mild soap solution1) and wipe with a dry
cloth.
NOTICE — Remove stubborn stains with a suitable cleaning
Risk of fading of the cover fabric agent.
· If possible, do not leave the covers in direct sun- — For regular care of natural leather, use the equip-
light for long periods. ment provided for this purpose. After each clean,
use a care cream with light protection and im-
— Over time, Suedia and leather materials pregnation effect.
may show minor observable changes such
— When cleaning Suedia and fabric surfaces, remove
as wrinkling or discolouration with use. This
stubborn hair with a special cleaning glove. Re-
does not constitute a material defect.
move any pilling with a brush.
— Some clothing fabrics, e.g. dark denim, may not
have sufficient colour fastness. As a result, seat Plastic parts
upholstery may become visibly discoloured. This — Remove dirt with water and a slightly moistened
is not a defect in the fabric. cloth or sponge with a suitable cleaning agent if
— Sharp-edged zips, rivets, clamps and similar ac- necessary.
cessories can damage the vehicle's upholstery.
The complaints process does not cover such dam- Windows
age. — Remove dirt with clean water and dry with a cloth
provided for this purpose.
Plastic parts
Infotainment screen
NOTICE
— Remove any dirt from the screen using the clean-
Risk of damage to the dash panel ing agents designed for this purpose.
· Do not attach fragrances or air fresheners to the
dash panel. NOTICE
Risk of screen damage
Windows
· When removing dirt, do not press on the screen.
NOTICE
Seat belts
Risk of damage to the filaments or the glass antenna
— Remove dirt with a soft cloth and a mild soap sol-
· Do not apply stickers to the heating filaments.
ution1).
· Do not use sharp objects (such as pot scrapers,
etc.) to clean the windows.

Seat belts

NOTICE
Risk of damage to the seat belts
· Do not dry clean the seat belts.

1) A mild soap solution containing two tablespoons of white neutral soap to 1 litre of lukewarm water.

124 Maintaining and cleaning


Exterior Washing with a pressure washer

NOTICE
What you should be mindful of
· Follow the operating instructions for the pressure
washer, in particular the instructions relating to
WARNING the pressure and the spraying distance from the
Risk of an accident! vehicle surface.
After washing the vehicle, the functionality of the · Do not direct the water jet at the following vehi-
brake system may be affected by moisture and, in cle parts:
winter, by ice.
— Films
· Dry and clean the brakes by braking several
— Lock cylinders
times at a high vehicle speed.
— Gaps on the vehicle
NOTICE — Camera lenses and sensors
— Plastic, chrome and anodised parts
· Bird droppings, insect residues, litter and sea salt
residues, overflowed fuel etc. must be removed as
Removing snow and ice
soon as possible.
· Do not use rough sponges, scourers or similar to NOTICE
remove dirt.
· Use cleaning agents intended for cleaning and · Remove snow and ice with a plastic scraper or
care of the individual materials. a suitable de-icing agent.

· Do not use aggressive cleaning agents or chemi- · Clean the cameras with a hand brush.
cal solvents. · Only move the scraper in one direction.
· Do not polish the vehicle in a dusty environment. · Do not use scratchers or other sharp objects for
foils.
NOTICE · Do not remove snow and ice with hot or warm
water.
· Paint damage should be repaired as soon as pos-
sible. · Do not remove snow and ice from surfaces with
coarse dirt.
· Do not treat matte painted parts with polish or
hard wax. Vehicles delivered with matte finish body paint
· Do not polish foils. from the factory
· It is recommended to treat door seals and win- It is not recommended to apply decorative or pro-
dow guides with appropriate products from tective films to a vehicle with matte finish.
Volkswagen original accessories intended for this
purpose. These ensure that the protective paint NOTICE
layer on the seals and window guides is not dam- There is a risk of scratching the matte paint with the
aged. nylon brushes of the car wash.
· Do not use abrasive cleaning agents to clean the
· Do not wash the vehicle with matte paint in auto-
rear view camera. matic car washes.
Before driving through a car wash
NOTICE
— Follow the standard guidelines, e.g. close all win-
dows, fold the mirrors, unscrew the aerial, etc. · Do not polish or wax the matte paint.
— Move the windscreen wiper lever to the posi- · Do not use wax-based cleaners on matte paint.
tion.
For detailed information on matt finish body
— If there are special attachments on your vehicle, paint, please refer to the "Car Care Guide" bro-
follow the car wash guidelines. chure.
After washing with wax protection
— Wipe off the windscreen wiper blades with a dry
cloth.

Exterior 125
Instructions for cleaning — sunlight
— moisture
Hand washing — air pollution
— Wash the vehicle from top to bottom with a soft — Pebble impacts
sponge or wash mitt and plenty of water, if nec-
essary with additional suitable cleaning agents. Protection of hollow spaces
— Use a mild soap solution on the foils and head- Corrosion-prone cavities of the vehicle are perma-
lights1). nently protected by preservative wax at the factory.

— Use a glass cleaner for the windscreen wiper — Remove any spilled wax with a plastic scraper and
blades. remove stains with mineral spirits.
— Wash the cameras with clean water and dry with Underseal
a suitable clean wipe.
The underside is permanently protected by the fac-
tory against chemical and mechanical effects.
NOTICE
— Have the protective coating checked by a special-
· Wash out the sponge or wash mitt regularly. ist garage before starting and at the end of the
cold season.
· Use a different sponge for wheels, sills and the
lower part of the vehicle than that used for the
Wheels
other vehicle parts.
— After washing, preserve the wheels using a suita-
· Do not wash the vehicle in direct sunlight.
ble product.
· Do not dry clean the headlights or use sharp ob-
jects. WARNING
· Do not put pressure on the bodywork when wash- Risk of accident!
ing.
· Excessive dirt on the wheels can unbalance
· The temperature of the washing water should be them.
max. 60°C.
Car jack
After hand washing
— If necessary, apply a suitable grease to the mov-
— Rinse the vehicle and wipe it with a suitable clean ing parts.
cloth.

Vehicle paint (not applicable for matte finish)


— Protect the paint at least twice a year with hard
wax.
— Use a polish for paint that has turned matte.

Matte finish
— Use soft, clean microfibre cloths with recommen-
ded cleaning agents for cleaning.
— To remove visible dust and dirt, clean the surface
with plenty of water.
— Remove resin, bird droppings, insect debris and
other dirt by soaking with water.

Films
Films will age and become brittle – this is entirely
normal and not a defect.
The following factors have a negative effect on the
life or colour fastness of the films:

1) A mild soap solution containing two tablespoons of white neutral soap to 1 litre of lukewarm water.

126 Maintaining and cleaning


Technical data and specifi- — on the right of the engine compartment

cations — on a plate under the windscreen in the lower left


corner
— on the type plate at the bottom of the vehicle's
central body pillar
Technical data regulations
In some countries the type plate is not used.
The emission standard, information on fuel con-
sumption and other information pertaining to your
vehicle can be found in the vehicle's technical docu-
mentation.
This information meets the requirements and condi-
tions stipulated by legal or technical regulations.
This and other information about your vehicle can be
obtained from a Volkswagen Partner.
The information in the vehicle technical documenta-
tion take precedence over the information in this
Type plate
Owner's Manual. These specifications and values ap-
ply to your vehicle in its condition and configuration
at the time of delivery from the manufacturer. Ret- A Vehicle manufacturer
rofitting an accessory can negatively affect the in- B Vehicle identification number (VIN)
formation and values, in particular the fuel con-
sumption and carbon dioxide (CO2) emission values
VIN display
specified in the vehicle documentation.
VIN is displayed in the following Infotainment menu:
The performance values indicated have been deter-
mined without performance-reducing equipment, 10" Infotainment system: Car Service Settings
e.g. air conditioning system.
Engine number
The engine number is embossed on the engine
block.
Vehicle identification data
Vehicle identification number (VIN)
The vehicle identification number is found in the fol-
lowing locations:

Axle weights and loads


Values shown are for the basic model without any
special equipment.

1.0 l/85 kW TSI engine


Gearbox manual automatic
Permissible total weight (kg) 1630 1657
Maximum permissible front axle
830/850a) 870/880b)
load (kg)
Maximum permissible rear axle
820 810
load (kg)
a) Applies to vehicles that meet the EU6W emission standard.
b) Applies to vehicles that meet the EU4 or EU6W emission standards.

Technical data regulations 127


1.5 l/110 kW TSI engine
Gearbox manual automatic
Permissible total weight (kg) 1685 1685
Maximum permissible front axle
890 910
load (kg)
Maximum permissible rear axle
810 810
load (kg)

1.6 l/81 kW MPI engine


Gearbox manual automatic
Permissible total weight (kg) 1612 1642
Maximum permissible front axle
820 860
load (kg)
Maximum permissible rear axle
820 820
load (kg)

Payloads — The weight of the equipment excluded from the


Use the difference between the permissible total operating weight
weight of the vehicle and the operating weight to
find the approximate maximum payload weight. WARNING
The payload includes the following components: Risk of accident and vehicle damage!
— The weight of the passengers · Do not exceed the specified values for the per-
missible weights.
— The weight of all luggage and other cargo

Operating weight ing equipment. This includes the driver's weight of


75 kg, the weight of the operating fluids and the on-
board tool kit and a min. 90% full fuel tank.
Information about the operating
weight
The specification corresponds to the lowest possible
operating weight without additional weight-increas-

Operating weight

Engine type Gearbox Operating weight (kg)


manual 1246/1236a)
1.0 l/85 kW TSI
automatic 1297/1286b)
manual 1335
1.5 l/110 kW TSI
automatic 1344
manual 1218
1.6 l/81 kW MPI
automatic 1254
a) Applies to vehicles that meet the EU6W emission standard.
b) Applies to vehicles that meet the EU4 or EU6W emission standards.

Ask about the exact vehicle weight in a specialist garage.

128 Technical data and specifications


Vehicle dimensions
Vehicle dimensions

Specification Value (in mm)


Vehicle height 1487
Vehicle width with folded-in mirrors 1752
Vehicle width with folded-out mirrors 1958
Ground clearance 179
Vehicle length 4561

Accident data recorder (Event not stored in the EDR. However, third parties such as
law enforcement authorities may use certain resour-
Data Recorder) ces to connect the EDR content to other data sour-
ces to help identify the people involved in the acci-
The vehicle is equipped with an accident data re- dent when investigating the causes.
corder, further referred to as “EDR”. The purpose of The ignition must be on and special equipment used
EDR is to record data during a traffic accident or to read the EDR data.
other extraordinary traffic events, further referred to Volkswagen will not read or otherwise process any
as an “accident”. accident data from the EDR without the approval of
Data is only recorded in the event of an accident in the vehicle owner or other person authorised to use
which the restraint systems are triggered. the vehicle. Exceptions are specified in the contrac-
tual arrangements, or these are subject to generally
The EDR records, for example, the following data in binding regulations.
the short period of time in which the accident occur-
red (approximately 10 s):
— The function of certain systems in the vehicle.
— The seat belt status of the driver and front pas- Personal data
senger.
Data memory and data services
— Actuation of the brake and accelerator pedals.
This is valid in the EU countries where the General
— The vehicle's speed Data Protection Regulation applies.
The recorded data allows how the vehicle systems
behaved shortly before, during and after the acci- In-car data processing
dent to be analysed. This helps to clarify the circum- Your car has electronic control units. Electronic con-
stances of the accident. trol units process data received from the car sen-
sors, data they generate themselves or data that
The data relating to assist systems in the vehicle is
they exchange. Some control units are needed to
also recorded. For example, whether the affected
safely operate your car, others provide support when
systems were switched on or off at the time, wheth-
driving (driver assist systems), and some allow com-
er they were only partially available or inactive. It is
fort features or additional features of the Infotain-
also possible to track whether these vehicle func-
ment system.
tions controlled, accelerated or decelerated the ve-
hicle during the accident. Depending on the equip- Personal relationship
ment, these functions include:
Each car is marked with a unique number. Using this
— Adaptive Cruise Control (ACC) identification number you can, for example, find out
— Assistant for keeping your lane (Lane Assist) the current and former car owners by inquiring at
— Park steering assistant the Kraftfahrt‑Bundesamt (Federal Motor Transport
Authority) in Germany. A car owner can also be iden-
— Emergency braking function (Front Assist) tified by different methods, e.g. a licence plate.
Under normal driving conditions, no data is recor- Therefore the data generated and processed by the
ded. There is no audio or video recording from the control units can be personal or become personal
vehicle interior or surroundings. Personal data such under certain circumstances. Depending on what
as name, gender, age and location of the accident is data about the car exists, there may be possible ref-

Vehicle dimensions 129


erences, for example to your driving behaviour, your Depending on the technical condition the following
location or your driving route or on behaviour during information is stored:
use.
— Operating conditions of system components
Your personal data protection rights Such as filling levels, tyre pressure, 12V battery
According to the applicable personal data protection condition
laws you have certain rights against the Volkswagen — Faults and malfunctions of the system’s key com-
corporation if your personal data is processed. ponents
You are entitled to free and extensive information E.g. lights, brakes
from Volkswagen as well as from third parties if they
— System reactions under special driving conditions
store your personal data, such as contractual assis-
tance services, specialist service or an in-car online E.g. activating an airbag, stability control systems
service provider. You can ask for information on — Information about car damage
what data about you was used for what purpose and
where this data came from. You are also entitled to In special circumstances when the car identifies
information about transferring data to another a malfunction data that would otherwise be only
place. temporary can be stored.

Further information on your legal rights, such as During garage services such as repair or mainte-
your right to delete or correct data, can be found in nance work, if necessary the stored operating data
the applicable data protection instructions on the can be retrieved and used together with the car
Volkswagen website, including contact details and identification number. Car data can be loaded by
a link to the Data Protection Officer. a service network employee, e.g. in a professional
service or a third person, e.g. an emergency service.
Data stored only locally in the car can be professio- This also applies to warranty cases and quality as-
nally retrieved, e.g. in a specialist service or for a fee. surance measures.
Data provision legal requirements Loading is carried out using the legally required OBD
If there are legal regulations, Volkswagen is in prin- (“On-Board-Diagnose”) equipment in the car. The
ciple obliged to provide, at the request of the state loaded operating data document technical condi-
authorities, the data stored with Volkswagen to the tions of the car or its individual components, helps
required extent in individual cases, e.g. when clarify- in diagnosing faults, complying with the warranty
ing a crime. obligations, and improving quality. The data, espe-
cially information about components loads, techni-
According to the applicable law the state authorities cal events, malfunctions and other defects may be
are entitled to retrieve the data from a car them- sent to Volkswagen together with the car identifica-
selves in individual cases. For example if there is an tion number. In addition the manufacturer is liable
accident, the airbag control unit can provide infor- for the product. This is one of the reasons why
mation that can help clarify the accident. Volkswagen uses car operating data, e.g. for recalls.
This data can also be used to check the customer's
In-car operating data warranty and guarantee claims.
Control units process various data needed to operate
the car. The car’s fault memory can be reset as part of re-
pairs and service work carried out by a garage, or at
This includes: your request.
— Car condition information
Reprogramming control units
E.g. speed, deceleration, longitudinal accelera- All the data to control individual systems is always
tion, wheel revolutions, fasten seat belts display stored in the control units. Some comfort features,
— Ambient conditions such as comfort indicator light flashing, separate
door unlocking and the display indicators can be re-
Such as temperature, rain/light sensor, distance
programmed with special devices. When comfort
control sensors
features are reprogrammed, the data and descrip-
This data is usually temporary; it is not stored after tions in this Owner’s Manual no longer correspond
the operating time and remains only in the car. Con- to the original functions. Reprogramming by an au-
trol units often have data memories. These are used thorised specialist garage certified in the Digital
to temporarily or permanently log information on Service Plan.
the car’s condition, the load on components, main-
Information about reprogramming options can be
tenance due or technical events and errors.
found in an authorised specialist garage.

130 Technical data and specifications


Volkswagen recommends using services of a Volks- this depends on the respective application and your
wagen Partner. mobile phone operating system.

Convenience functions Online services


Convenience settings (personalisation) can be stored If your car has a wireless network connection, this
in the vehicle and changed or restored at any time. network allows data to be exchanged between your
car and other systems. The car's built-in transmitter
Depending on the vehicle's equipment, this can be
and receiver unit or mobile terminals brought into
done for:
your car, such as mobile phones can be used to con-
— Seat and steering wheel position adjustment nect to a wireless network. This wireless connec-
— Chassis and air conditioning settings tions allows online services to be used. This includes
also online services and applications provided to you
— Individual settings of e.g. mirrors or ambient
by Volkswagen or other providers.
lighting
Services provided by the manufacturer
Infotainment system
For online services provided by Volkswagen, the re-
As part of the selected equipment you can enter da-
spective Volkswagen functions are described in
ta in the Infotainment system yourself.
a suitable place, e.g. in the service description itself
Depending on the equipment you can use the fol- or on the website, including the associated informa-
lowing to do this: tion on proper data protection. Personal data can be
used to provide online services. For this purpose the
— Media data for music reproduction, projecting
data is exchanged via a secured connection, e.g.
films or photos
with the manufacturer’s IT system designated for
— Directory data to use to connect to a speaker this. The personal data is identified, processed, and
phone or navigation system used through the availability of services on the basis
— Entered navigation destinations of legal approval, a contractual agreement or con-
sent.
— Data to make online services available
Partially paid services and features, and in many ca-
This data can be stored locally in the car or on a de-
ses also the car’s data connection itself can be acti-
vice that you connected to the car, such as a mobile
vated or deactivated. This does not apply especially
phone, USB memory or MP3 player. If the data is
to statutory prescribed functions and services, such
stored in the car it can be deleted at any time.
as emergency call systems.
This data is transferred to a third party exclusively at
your request, especially as part of using online serv- Services provided by a third party
ices according to the settings defined by you. Where the online services from a provider other
then the manufacturer can be used, the respective
Using mobile phones provider is responsible for these services as well as
If your car is appropriately equipped you can con- data protection and the conditions of use. Volkswa-
nect your mobile phone or another mobile terminal gen has no influence on the content provided.
to the car so that you can control this equipment us-
Therefore find out the type, extent and purpose of
ing integrated controls in the car if fitted. This al-
collecting and using personal data within third party
lows the image and sound of the mobile phone to be
services from the respective service provider.
reproduced via the Infotainment system. At the
same certain information is transferred to your mo-
bile telephone. This includes – depending on the
type of integration – position data and other general
information about the car. To do this, find out about
Declaration of conformity for
the display of applications in the Infotainment sys- radio equipment
tem.
This allows you to use selected mobile phone appli- Simplified declaration of conformity
cations, such as navigation or music reproduction. Your vehicle has various radio systems. The manu-
No other interaction between the mobile phone and facturers of these devices declare that their radio
the car, in particular active access to the car data, equipment complies with Regulation 2014/53/EU.
takes place. The type of subsequent data processing The full text of the EU Declaration of Conformity can
is determined by the provider of the used applica- be found on the following website: www.volkswa-
tion. Whether and what settings you can make for gen.com/generalinfo.

Declaration of conformity for radio equipment 131


Ukraine: Your vehicle has various radio systems. The Examples of radio system labels
manufacturers of these devices declare that their ra-
dio equipment complies with Regulation TR-355
where required by law. The full text of the Declara-
tion of Conformity can be found on the following
website: www.volkswagen.com/generalinfo.

Addresses of manufacturers
For components that cannot be labelled because of
their size or type, the following text gives the rele-
vant addresses of the manufacturers, where re-
quired by law.

Door handle with NFC technology


HELLA GmbH & Co. KGaA
Rixbecker Straße 75
59552 Lippstadt
GERMANY
WITTE VELBERT GmbH & Co. KG
Höferstraße 3-15
42551 Velbert
GERMANY

Radio remote control (independent heating), inde-


pendent heating (transmitting and receiving unit)
Digades GmbH
Äußere Weberstraße 20
02763 Zittau
GERMANY
Webasto Thermo & Comfort SE
Friedrichshafener Straße 9
82205 Gilching A Serbia
GERMANY B Australia and New Zealand
C Europe (countries that approve radio equipment
Tyre pressure sensors as per EU guidelines)
HUF Baolong Electronics Bretten GmbH D Armenia
Gewerbestraße 40 E Russia
75015 Bretten F Vietnam
GERMANY G Mongolia
H Ukraine
I Philippines
J Taiwan
K Belarus
L Great Britain
M Singapore
N Ghana
O Zambia
P South Africa
Q Argentina

132 Technical data and specifications


R Brunei C-18005, C-18053, C-20288, C-20323, C-21797,
C-22036, C-22292, C-22394, C-23301, C-23776,
S Paraguay
C-24233, C-24447, C-25101, C-25102 H-12804,
T Brazil H-15700, H-16681, H-17001, H-17562, H-17563,
U Malaysia H-17567, H-17568, H-20369, H-20370, H-20497,
V Sierra Leone H-20718, H-20731, H-20732, H-20733, H-21049,
W New Zealand H-21050, H-21796, H-21901, H-21902, H-21961,
H-21962, H-22190, H-22191, H-22192, H-22240,
X United Arab Emirates
H-22301, H-22302, H-22362, H-22363, H-22364,
The respective manufacturer hereby declares that H-22377, H-22378, H-22379, H-22380, H-22381,
the radio equipment listed below was in compliance H-22382, H-22390, H-22391, H-22383, H-22524,
with the essential requirements and other relevant H-22793, H-22794, H-22855, H-22856, H-22961,
regulations and laws at the time the vehicle was H-23129, H-23480, H-23481, H-23844, H-24102,
manufactured. H-24153, H-24261, H-24442, H-24559, H-24598,
H-24931, H-26251.
The radio equipment listed below is not available in
all markets or for all vehicles. Armenia: AST-016/S.A-0281-2020

— External antenna connection, antenna, antenna Australia: ACN/ARBN 004 528 778 / 58004528778,
amplifier, Bluetooth, radio remote control (inde- ABN 81 145 810 206, N11042, RCMA020050903,
pendent heater), vehicle key, garage door opener, 2150-01, 2152-01
driver information system, the Infotainment sys- Bahrain: Ref_3002, Ref_3003, DLM_1405,
tem, Keyless Access, instrument cluster, electron- DLM_1416, Ref_3489, Ref_3607,DLM_1416,
ic immobiliser, radar sensors for assistance sys- Ref_2727,DLM/1630
tems, tyre pressure sensors, independent heating
(sending/receiving unit), control units with inte- Benin: AGREE PAR L’ARCEP BENIN: Numéro d’agré-
grated eSIM card, telephone interface, Volkswa- ment_Date d’agrément: 016ARCEPSEDJPCDAR-
gen Car-Net control unit, WLANhotspot, central GU2021_2021_02_04, 069ARCEPSEDRDAJRC-
control unit. GU2019_2019_04_16, 073ARCEPSEDRDAJRC-
GU2019_2019_04_16, 074ARCEPSEDRDAJRC-
Approval numbers GU2019_2019_04_16, 115ARCEPSEDRDAJRC-
GU2019_2019_07_03, 123ARCEPSEDRDAJRC-
Algeria: Agréé par l’ ARPT: 1247/TR/AGR/PC/ARPT/
GU2018_2018_06_27, 124ARCEPSEDRDAJRC-
2017, 31.AF/528/DT/DG/ARPT/18,
GU2018_2018_06_27, 124ARCEPSEDRDAJRC-
1910/1-36.DA/617/DT/DG/ARPT/18, Homologué par
GU2019_2019_07_12, 173ARCEPSEDRDAJRC-
l’ANF: CC: 53/H/ANF/2021
GU2018_2018_09_12, 018ARCEPSEDJPCDAR-
Agréé par l’ ARPCE: 13/1-88.DA/1419/DT/DG/ GU2019_2019_02_27, 133ARCEPSEDRDAJRC-
ARPCE/18, 18/1-88.DA/1424/DT/DG/ ARPCE/18, GU2018_2018_09_18, 165ARCEPSEDRDAJRC-
22/1-88.DA/1428/DT/DG/ARPCE/18, GU2018_2018_09_05, 177ARCEPSEDRDAJRC-
1146/1-17.MS/603/DT/DG/ARPCE/19, GU2018_2018_09_12, 213ARCEPSEDRDAJRC-
1372/1.24.BT/762/DT/DG/ ARPCE/19, GU2018_2018_11_28, 216ARCEPSEDRDAJRC-
1692/1.28.BT/922/DT/DG/ARPCE/19, GU2018_2018_11_28
2113/1-36.DA/.../DT/DG/ARPCE/19,
Belarus: BY/112 11.01.... TP024 020 00007, TP024
2764/1-58.DA/911/DT/DG/ ARPCE/18,
020 00008, TP024 020 00047, TP024 020 00059,
2766/1-58.DA/913/DT/DG/ARPCE/18,
TP024 030 00140, TP024 020 00687, TP024 020
2767/1-58.DA/914/DT/DG/ARPCE/18,
00716, Ra.RU.21ИP01.
2768/1-58.DA/915/DT/DG/ ARPCE/18,
2904/1-59.DA/968/DT/DG/ARPCE/18 Botswana: BTA REGISTERED No: BOCRA/TA/
2018/2026, BOCRA/TA/2018/3012, BOCRA/TA/
Homologué par l’ANF: 089/H/ANF/2021,
2018/3941, BOCRA/TA/2018/3991, BOCRA/TA/
209/H/ANF/2020, 216/H/ANF/2020, 405/H/ANF/
2018/3992, BOCRA/TA/2018/4129, BOCRA/TA/
2021, 406/H/ANF/2021
2018/4130, BOCRA/TA/2018/4131, BOCRA/TA/
Angola: 872, 1047, 1560 2018/4132, BOCRA/TA/2018/4133, BOCRA/TA/
England, Wales and Scotland: See EU Declarations 2018/4134, BOCRA/TA/2018/4135, BOCRA/TA/
of Conformities at www.volkswagen.com/generalin- 2018/4136, BOCRA/TA/2018/4193, BOCRA/TA/
fo. 2018/4194, BOCRA/TA/2018/4195, BOCRA/TA/
2018/4196, BOCRA/TA/2019/2174, BOCRA/TA/
Argentina: C-8752, C-13277, C-13393, C-13823, 2019/4311, BOCRA/TA/2019/4648, BOCRA/TA/
C-14175, C-14176, C-14387, C-14451, C-14520, 2019/4649, BOCRA/TA/2019/4701, BOCRA/TA/
C-14733, C-15807, C-16345, C-16741, C-17908,

Declaration of conformity for radio equipment 133


2019/4997, BOCRA/TA/2019/4998, BOCRA/TA/ 2230-14-3745, 2294-15-3616, 3002-09-3745,
2019/5045, BOCRA/TA/2019/5046, BOCRA/TA/ 3080-14-6828, 3557-15-5364, 4057-14-6068,
2019/5079, BOCRA/TA/2020/3991, BOCRA/TA/ 02128-16-05364, 02530-16-09946,
2020/3992, BOCRA/TA/2020/5158, BOCRA/TA/ 03323-18-02930, 05531-16-02149,
2020/5159, BOCRA/TA/2020/5191, BOCRA/TA/ 05674-15-06830, 05674-16-06830,
2020/5470, BOCRA/TA/2021/6187 BOCRA/TA/3372, 07084-18-03745, 0939-14-2856, 0940-14-2856,
BOCRA/TA/2019/4309, BOCRA/TA/2019/4982, BOC- 01140-12-02856, 05803-21-03745,
RA/TA/2019/5895, BOCRA/TA/2019/6030, 06029-18-05364 00092837_16/03/2021,
BOCRA/TA/2020/5188, BOCRA/TA/2020/5846, BOC- 00124917_25/07/2018, 00129984_22/06/2021,
RA/TA/2021/4057, BOCRA/TA/2021/5886, 00130938_09/04/2021. Este equipamento opera em
BOCRA/TA/2021/5894, BOCRA/TA/2021/5895, BOC- caráter secundário, isto é, não tem direito à proteção
RA/TA/2021/5957, BOCRA/TA/2021/6030, contra interferência prejudicial, mesmo de estações
BOCRA/TA/2021/6443, BOCRA/TA/2020/5470. do mesmo tipo, e não pode causar interferência
a sistemas operando em caráter primário.
Brazil: Para maiores informações, consulte o site da
ANATEL – www.anatel.gov.br. 00231-20-09215, Brunei: AITI TA No: AA-000081, DTA-001794,
00716-15-03745, 00720-19-05364, DTA-001795, DTA-001977, DTA-001978,
00939-19-06673, 01138-12-02856, DTA-001983, DTA-001985, DTA-001986,
01202-15-06815, 01618-20-02149, DTA-002302, DTA-002306, DTA-002307,
01760-20-02149, 01812-19-05364, DTA-003623, DTA-004928, DTA-004929,
01813-19-05364, 01814-19-05364, DTA-005012, DTA-005273, DTA-005532,
01834-18-02856, 02018-18-04557, LPD-25389, LPD-37256, LPD-39126, DRQ-D-MA-
02144-17-03430, 02393-19-05364, JU-02-2011-111083: DTA-001793, DTA-001981,
02450-17-02010, 02452-17-02010, DTA-001982, DTA-002433, DTA-003220,
02992-14-06673, 03184-18-05364, DTA-005975, DRQ-D-MAJU-02-2011-111083:
03323-18-02930, 03563-17-05364, DTA-001090, DTA-001120, DTA-001794,
03595-17-06828, 03604-16-05364, DTA-001977, DTA-001986, DTA-002307,
03764-17-05386, 03833-18-06353, DTA-003488, DTA-003621, DTA-003639,
03834-18-06353, 04057-14-06068, DTA-003640, DTA-003852, DTA-005273,
04282-19-01925, 04383-18-06673, DTA-005400, DTA-010519, LPD-37258, LPD-37259
04708-15-05364, 04998-19-02405, DTL-D-TCY-09-2011-111328: DTA-011811.
04999-19-02405, 05031-16-06324,
Burundi: ARCT/1613-025/2021-2022,
05273-18-02496, 05292-18-06353,
ARCT/383/DG/S.M/g.i/2021 (Certificat N°
05293-18-06353, 05296-18-06353,
098/2020-2021), ARCT/943/DG/I.T/f.n/2020 (Certifi-
05297-18-06353, 05310-19-10188,
cat N° 89/2019-2020), ARCT/1612/DG/S.M/f.g/2022
05505-18-06353, 05506-18-06353,
(Certificat N° 012/2022-2023)
05507-18-06353, 05508-18-06353,
05509-18-06353, 05511-18-06353, Dominican Republic: DE-0000320-Cc-17445,
05512-18-06353, 05531-16-02149, DE-0001203-19, DE-0001204-19, 183507
05674-16-06830, 05676-19-01925, Europe and countries that accept radio equipment
06215-16-03430, 06763-18-06353, under European directives: See EU Declaration of
06950-18-10457, 06962-18-06353, Conformity at www.volkswagen.com/generalinfo.
07084-18-03745, 07137-19-08137,
07183-18-06353, 07184-18-06353, Egypt: TAC.07021815923.WIR,
07185-18-06353, 07186-18-06353, TAC.24061918671.WIR, TAC.24061918672.WIR,
07188-18-06353, 07189-18-06353, TAC.24062020438.WIR
07191-18-06353, 07830-17-08001, Fiji: FJ21/31WL/12307, FJ21/31WL/12323,
08057-19-05179, 09275-19-06353, FJ21/31WL/12294, FJ21/31WL/12181,
10313-20-06353, 12001-20-10944, FJ20/28LOW/9623
13806-20-09215 Este equipamento não tem direito
à proteção contra interferência prejudicial e não Philippines: NTC, Type Approved No.:
pode causar interferência em sistemas devidamente ESD-1105427C, ESD-1408668C, ESD-1409181C,
autorizados. 0148-15-7978, 0263-16-9946, ESD-1510139C, ESD-1510297C, ESD-1510396C,
0278-15-7978, 0456-15-9946, 0646-13-5452, ESD-1510397C, ESD-1511095C, ESD-1613057C,
0716-15-3745, 0850-13-3745, 0918-14-5364, ESD-1613454C, ESD-1816403C, ESD-1816419C,
0939-14-2856, 0940-14-2856, 1140-12-2856, ESD-1816997C, ESD-1817335C, ESD-1817369C,
1140-14-2856, 1202-14-6815, 1497-14-9946, ESD-1817501C, ESD-1818098C, ESD-1818419C,
1498-14-9946, 1546-10-2886, 1690-15-5364, ESD-1918843C, ESD-1918844C, ESD-1919228C,
1711-12-5364, 2115-15-6815, 2220-14-3745, ESD-1919230C, ESD-1919232C, ESD-1919559C,

134 Technical data and specifications


ESD-1919803C, ESD-1919804C ESD-GEC-1402882, SD-20190601779, ETA-SD-20210503115, NR-ETA/
ESD-CPE-19-20803, ESD-RCE-2023283, 4717, ETA-SD-20210201239, ETA-
ESD-1613431C, ESD-1817283C, ESD-1817548C, SD-20220302289, ETA-SD-20200503318.
ESD-1817900C, ESD-1918735C, ESD-1919296C,
Israel: MoC: 51-41889, 51-42830, 51-42841,
ESD-1919297C, ESD-1920171C, ESD-1920172C
51-43949, 51-46980, 51-54730, 51-55347,
ESD-RCE-2024379, ESD-RCE-2125478
51-63653, 51-69416, 51-69417, 51-73078,
Gabon: 697/LR.CEP/2021, 865/ARCEP/2020, 337/ 55-02626, 55-06893, 55-06894, 63-63304,
ARCEP/2020, 319/ARCEP/2022, 337/ARCEP/2020, 63-66687, 63-66961, 51-57375, 51-65008,
465/ARCEP/2022. 51-65009, 51-65839, 51-65953, 51-66172,
51-74635, 51-74636, 51-74896, 51-76311,
Ghana: NCA Appoved: BRE-1M-GE2-15A, BR3-1M-
55-07460, 51-77001, 51-77882, 55-07477,
GE2-X72, BR3-1M-GE2-X69, BR3-1MGE2- 087,
55-07480, 55-07680, 55-07681, 55-09396,
BR3-1M-GE2-088, BR3-1M-GE2-089, BR3-1M-
63-67180, 63-67591, 63-67736.
GE2-09E, BR3-1M-GE2-0AF, BR3-1M-GE2-0BA,
BR3-1M-GE2-0BB, BR3-1MGE2- 0BC, BR3-1M- Jamaica: 1973
GE2-0B0, BR3-1M-GE2-0B3, BR3-1M-GE2-0B4,
South Africa: ICASA APPROVED: TA-2005/614,
BR3-1M-GE2-0B7, BR3-1M-GE2-0D2, BR3-1M-
TA-2009/464, TA-2010/218, TA-2010/1235,
GE2-0BA, BR3-1MGE2- 0BC, BR3-1M-GE2-0EC,
TA-2012/1747, TA-2012/1821, TA-2013/2085,
BR3-1M-GE2-0ED, BR3-1M-GE2-0EE, BR3-1M-
TA-2013/2465, TA-2013/2503, TA-2014/176,
GE2-10A, BR3-1M-GE2-10B, BR3-1M-GE2-15A,
TA-2014/212, TA-2014/1719, TA-2014/1783,
BR3-1MGE2- 130, EX6-6M-GE2-17B,
TA-2014/1887, TA-2014/2108, TA-2014/2597,
SRO-1M-7E4-2A9, SRO-1M-7EA-24B,
TA-2015/517, TA-2015/2011, TA-2015/2084,
SRO-1M-7E4-25D, SRO-1M-7E4-244,
TA-2016/169, TA-2016/501, TA-2016/820,
SRO-1M-7E4-246, ZRO-M8-7E3- X26, ZRO-
TA-2016/863, TA-2016/1449, TA-2016/2568,
M8-7E3-X43, ZRO-M8-7E3-X73, ZRO-M8-7E3-X75,
TA-2016/2601, TA-2016/2759, TA-2016/3407,
ZROM8- 7E3-X90, ZRO-M8-7E3-X92, ZRO-M8-7E3-
TA-2016/3539, TA-2017/2824, TA-2018/175,
X96, ZRO-M8-7E3-11B, ZR0-M8-7E3-20B, ZRO-
TA-2018/280, TA-2018/732, TA-2018/998,
M8-7E3-229, ZRO-M8-7E3-27B, ZRO-1H-7E3-14E.
TA-2018/1205, TA-2018/2868, TA-2018/3141,
1R3-1M-7E1-0B7, 1R3-1M-7E1-160, 2R9-1H-7E0-
TA-2018/3466, TA-2018/3974, TA-2018/5159,
XAC, 2R9-1H-7E0- X71, 2R9-1H-7EO-X90,
TA-2019/115, TA-2019/348, TA-2019/582,
2R9-1H-7E0-0DA, 3R8-8M-7DF-2AA, 6X6-4H-7EO-
TA-2019/583, TA-2019/1853, TA-2019/5101,
OF3, 7E5-7M-X0B-RDR, 7E5-7M-X24-RDR, 7E5-7M-
TA-2019/5116, TA-2019/5167, TA-2020/4885,
X74- RDR,7E5-7M-X43-RDR, BR3-1M-GE2-080,
TA-2020/5217, TA-2020/5480, TA-2020/6392,
SRO-1M-7E4-243, ZRO-M8-7E3-19A,
TA-2020/7390, TA-2021/0637, TA-2011/615, TA/
ZROM8-7E3-19C, 7E5-7M-X43-RDR, 7E5-7M-X47-
2014/792, TA-2018/843, TA-2018/844,
RDR, 7E6-M1-XDC-SRD.
TA-2018/845, TA-2018/997, TA-2018/1091,
Haiti: CNT/DG-297-21, CNT/DG-913-20, CNT-H-RC TA-2018/1806, TA-2018/1815, TA-2018/2177,
0007868, CNT-H-RC 0007728, CNT-H-RC 0006916 TA-2019/1110, TA-2019/1111, TA-2020/7066,
TA-2021/0295, TA-2020/6261, TA-2020/5480,
Hong Kong: US0031800001, HK0011902060,
TA-2022/0625.
HK0011902061, HK0022000048
Jordan: TRC/LPD/... 2010/91, 2014/9, 2014/186,
Chile: 3458/DO Nº45141/f26, 12190/DO Nº
2014/214, 2014/241, 2014/248, 2014/258,
48994/F26 58798, 58799
2014/274, 2015/387, 2016/252, 2016/353,
India: ETA Certificate No: ETA-920/2016/ERLO, 2016/538, 2016/584, 2016/591, 2017/63,
ETA-1609/17-RLO(NE), ETA-SD-20190500531, ETA- 2017/254, 2018/1, 2018/162, 2018/381, 2019/152,
SD-20190500547, ETA-SD-20190702496, ETA- 2019/153, 2019/155, 2019/227, 2019/233,
SD-20190702597, ETA-SD-20190702602, ETA- 2019/234. TRC/SS/2010/48, TRC/SS/2014/127,
SD-20200503318. NR-ETA/1215, NR-ETA/1421, TRC/SS/2015/222, TRC/SS/ 2016/476, TRC/SS/
NR-ETA/2015, NR-ETA/2221, NR-ETA/ 7218- 2019/212, TRC/31/7615/2020. TRC No.:
RLO(NR), NR-ETA/7219-RLO(NR), NR-ETA/7220- T/4/11/11/...: 3680, 3681, 4387, 4555, 5621, 5649,
RLO(NR), ETA-0082/2018/RLO(NR), ETA-769/2017- 5653, 5896, 5898, 9851, 11078, TRC no.: TRC/LPD/
RLO(SR), ETA-770/2017- RLO(SR), ETA-861/2017- 2016/170, TRC/LPD/2016/478, TRC/LPD/ 2018/128,
RLO(SR), ETA-983/2017-RLO(SR), ETA-1284/2017- TRC/LPD/2018/193, TRC/LPD/2018/228, TRC/LPD/
RLO(SR), ETA-1285/2017-RLO(SR), ETA-3057/16- 2019/67, TRC No.: T/4/11/11/... 0354, 2394, 2950,
RLO(WR), ETA-3415/17-RLO(WR), ETA-3416/17- 3338, 3339, 4350, 4352, 7777, 8164, 8677, 8680.
RLO(WR), ETA/9778- RLO(NR) ETA-
Cayman Islands: KY837159214, KY616061619
SD-20190500818, ETA-SD-20190601758, ETA-

Declaration of conformity for radio equipment 135


Cambodia: 0122-2020-M05D S(19-2421), RFCL/36A/0719/S(19-2875), RFCL/41A/
0220/ S(20-0390), RFCL/42A/0220/S(20-0391),
Cape Verde: 50/EBP/ARME/2021
RFCL/44A/0320/S(20-1385), RGEZ/36A/0521/
Qatar: ictQATAR, Type Approval reg. No: CRA/SA/ S(21-2216), RAAU/40C/1215/S(15-4937),
2015/R-4714, CRA/SA/2016/R-5808, CRA/SA/2018/ RDDK/02B/0419/S(19-1401), RDDK/08A/ 0416/
R-6820, CRA/SM/2018/R-7447, CRA/SM/2019/ S(16-1233), RDDK/08B/0416/S(16-1233),
R-8053, CRA/SM/2019/R-8054, CRA/SM/2020/ RDDK/23A/0916/ S(16-3288), RDDK/69B/1220/
S-0004790, CRA/SA/2014/R-4412, CRA/SA/2016/ S(20-5452), RDDS/27A/0319/S(19-1029), RFCP/36A/
R-5455, CRA/SA/2016/R-5667, CRA/SA/2018/ 0321/S(21-1381).
R-6910, CRA/SA/2018/R-7044, CRA/SA/2018/
Malawi: TA-08-2021/01111, TA-08-2021/01126,
R-7073, CRA/SA/2018/R-7074, CRA/SA/2018/
TA-11-2020-00986, TA-06-2022-01264,
R-7153, CRA/SA/2018/R-7208, CRA/SA/2018/
TA-06-2020-00921
R-7213, CRA/SM/2018/R-7551, CRA/SM/2019/
R-7689, CRA/SM/2019/R-7761, CRA/SM/2019/ Mali: 2021-09-089/AMRTP-P, 2020-07-104/AMRTP-
R-7763, CRA/SM/2019/R-7827, CRA/SM/2019/ P, 2020-05-052/AMRTP-P, 2022-04-070/AMRTP-P
R-8148, CRA/SM/2019/R-8300, CRA/SM/2020/
Morocco: AGREE PAR L’ANRT MAROC : Numéro
R-8465 CRA/SM/2020/S-0004065, CRA/SM/2021/
d’agrément_Date d’agrément MR 5835 ANRT 2010,
S-0006561, CRA/SM/2021/ S-0006995, CRA/SM/
MR 9102 ANRT 2014, MR 11030 ANRT 2015, MR
2020/S-0005255, CRA/SM/2020/S-0004790.
13576 ANRT 2017, MR 5611 ANRT
Kenya: CA/LCS/1600/GEN/VOL.1, CA/LCS/ 2010_27.05.2010, MR 7906 ANRT 2013_06.03.2013,
1600/00355/VOL.1, CA/LCS/1600/00259/VOL.1 MR 9107 ANRT 2014_18.03.2014, MR 9741 ANRT
2014_24.10.2014, MR 9778 ANRT 2014_11.11.2014,
Columbia: 2018300044, 2019802791, 2019802792
MR 9904 ANRT 2014_19.12.2014, MR 9918 ANRT
Kuwait: Ref 2410, Ref 3399, Ref 3421, Ref 3437, Ref 2014_22.12.2014, MR 11554 ANRT
4380, Ref 4288 2016_15.03.2016, MR 12089 ANRT
Lebanon: 2665/E&M/2018, 11372, 04/12-1234 2016_15.06.2016, MR 12123 ANRT
2016_22.06.2016, MR 12372 ANRT
Libya: 960-TA20, 907-TA20 2016_16.08.2016, MR 12623 ANRT
Madagascar: 21/169-DCP/ARTEC/DG/DNCSR/ 2016_11.10.2016, MR 12901 ANRT
SNAESR/test, 20/165-DCP/ARTEC/DG/DNCSR/SNAE/ 2016_30.11.2016, MR 13255 ANRT
test, 20/107-DCP/ARTEC/DG/DNCSR/SNAE/test, 2017_09.02.2017, MR 13900 ANRT
22/090-DCP/ARTEC/DG/DNCSR/SNAESR/test 2017_04.05.2017, MR 14830 ANRT
2017_28.09.2017, MR 15669 ANRT
Malaysia: CIDF15000490, CIDF15000578, 2018_31.01.2018, MR 15674 ANRT
CIDF17000143, MRR14F, ARS4-B, MIB3 OI 2018_31.01.2018, MR 15675 ANRT
RAAT/44A/0219/S(19-0487), RAAU/05C/0415/ 2018_31.01.2018, MR 16263 ANRT
S(14-3022), RAAU/33C/ 1015/S(15-0535), 2018_06.04.2018, MR 16606 ANRT
RAAU/35C/1115/S(15-0536), RAAU/57A/0111/ 2018_17.05.2018, MR 16657 ANRT
S(10-2112), RAAY/84A/0618/S(18-2241), RAAY/85A/ 2018_23.05.2018, MR 16726 ANRT
0618/S(18-2242), RAAY/86A/0618/S(18-2378), 2018_30.05.2018, MR 16794 ANRT
RAAY/87A/0718/S(18-2596), RAAY/89A/ 0718/ 2018_05.06.2018, MR 16860 ANRT
S(18-3107), RAAY/92A/1218/S(18-4731), RAAY/98A/ 2018_18.06.2018, MR 16861 ANRT
0620/ S(20-2103), RALM/69A/1018/S(18-3829), 2018_18.06.2018, MR 16905 ANRT
RDDC/72A/0518/S(18-1697), RDDK/22A/1016/ 2018_21.06.2018, MR 16906 ANRT
S(16-3306, RDDK/72A/0518/S(18-1697), 2018_21.06.2018, MR 16907 ANRT
RDDK/83A/ 1018/S(18-4152), RDDK/84A/1018/ 2018_21.06.2018, MR 16908 ANRT
S(18-4153), RFCL/09A/0218/ S(18-0609), RFCL/13A/ 2018_21.06.2018, MR 17015 ANRT
0618/S(18-2379), RFCL/14A/0618/S(18-2543), 2018_03.07.2018, MR 17016 ANRT
RFCL/15A/0718/S(18-2544), RFCL/18A/0718/ 2018_03.07.2018, MR 17079 ANRT
S(18-2529), RFCL/19A/ 0718/S(18-2545), RFCL/20A/ 2018_11.07.2018, MR 17080 ANRT
0718/S(18-2718), RFCL/21A/0718/ S(18-2717), 2018_11.07.2018, MR 17201 ANRT
RCFL/22A/0818/S(18-3109), RFCL/23A/0818/ 2018_06.08.2018, MR 17202 ANRT
S(18-3153), RCFL/24A/0818/S(18-3152), RFCL/26A/ 2018_06.08.2018, MR 17203 ANRT
0918/S(18-3810), RFCL/27A/ 0918/S(18-3812), 2018_06.08.2018, MR 17204 ANRT
RFCL/28A/1018/S(18-3977), RFCL/29A/1018/ 2018_06.08.2018, MR 17504 ANRT
S(18-4127), RFCL/30A/1018/S(18-4129), RFCL/31A/ 2018_14.09.2018, MR 17505 ANRT
1018/S(18-3976), RFCL/33A/0619/S(19-2422), 2018_14.09.2018, MR 17528 ANRT
RFCL/35A/0719/S(19-2874), RFCL/34A/ 0619/ 2018_19.09.2018, MR 17576 ANRT

136 Technical data and specifications


2018_26.09.2018, MR 17678 ANRT 0155, RLVVIME19-1022, RLVVIME19-1023,
2018_11.10.2018, MR 17679 ANRT RLVVWFS17-2122, RLVVWFS17-2122-A1,
2018_11.10.2018, MR 18103 ANRT RLVVW1718-1092, RLVVW1718-1169,
2018_30.11.2018, MR 18334 ANRT RLVVW1718-1170, RLVVW1718-1171,
2018_21.12.2018, MR 18335 ANRT RLVVW1718-1314, RLVVW1718-1315,
2018_21.12.2018, MR 18736 ANRT RLVVW1718-1316, RLVVW1718-1317,
2019_04.02.2019, MR 18928 ANRT RLVVW1718-1507, RLVVW1718-1508,
2019_25.02.2019, MR 19106 ANRT RLVVW1718-1509, RLVVW1718-1517,
2019_14.03.2019, MR 19108 ANRT RLVVW1718-1518, RLVVW1718-1519,
2019_14.03.2019, MR 19315 ANRT RLVVW1718-1567, RLVVW1718-1568,
2019_04.04.2019, MR 19338 ANRT RLVVW1718-1789, RLVVW1718-1790,
2019_09.04.2019, MR 19339 ANRT RLVVW1718-1928, RLVVW1718-1929,
2019_09.04.2019, MR 19767 ANRT RLVVW1719-1795, RLVVW1818-1248,
2019_15.05.2019, MR 19768 ANRT RLVVW1818-1249, RLVVW1818-1258,
2019_15.05.2019, MR 19769 ANRT RLVVW1819-0009, RLVVW1819-0023, RTIAUMI14-
2019_15.05.2019, MR 20859 ANRT 1863, RTIVWCO19-1185, RTILGTL19-0483,
2019_11.09.2019, MR 20944 ANRT RCPBOBR21-0911, RLVHEFS19-0647,
2019_19.02.2019, MR 21472 ANRT RLVHEMQ19-1757, RLVHEMQ19-1758,
2019_26.11.2019, MR 21473 ANRT RLVHEMW19-1757, RLVVENB20-1419, RLVVIME20-
2019_28.11.2019, MR 21807 ANRT 2934, IFT/223/UCS/DG-AUSE/9845/2021,
2019_23.12.2019, MR 23231 ANRT IFT/223/UCS/DG-AUSE/3425/2020,
2020_26.05.2020, MR 26081 ANRT IFT/223/UCS/DG-AUSE/1540/2022,
2020_22.10.2020, MR IFT/223/UCS/DG-AUSE/7056/2021.
20859ANRT2019_11.09.2019, MR
La operación de este equipo está sujeta a las si-
20901ANRT2019_13.09.2019, MR
guientes dos condiciones: (1) es posible que este
20902ANRT2019_13.09.2019, MR
equipo o dispositivo no cause interferencia perjudi-
27808ANRT2021_13.03.2021.
cial y (2) este equipo o dispositivo debe aceptar cual-
Mauritius: TA/2018/0084, TA/2019/0509, TA/ quier interferencia, incluyendo la que pueda causar
2019/0510, C/E195/2020 su operación no deseada.
Mexico: IFETEL: IFT/223/UCS/DG-AUSE/0311/2018, Moldavia: 24, 024, 1014, 1024, 8526, MD OC TIP
IFT-008-2015 RCPAPR318-2005, RCPBOFR18-1885, 024 A674-19, MD OC TIP 024 A675-19
RCPBOLR09-0828, RCPBOLR16-0518,
Mongolia: Монгол Улсад баталгаажсан ID:
RCPBOMR12-1538, RCPBOMR14-0766,
A19000569
RCPB0MQ19-0594, RCPBOMR14-0922,
RCPCOAR18-1800, RCPHAMM10-0514, Mozambique: 450/DECH/DRI/INCM/2020, 879/
RCPHEBS14-0180, RCPHEBC18-2099, DECH/DRT/INCM/2021, 772/DECH/DRT/INCM/2020,
RCPHEFS19-1702, RCPHEFS20-1469, 450/DECH/DRT/INCM/2020
RCPHERS19-1678, RCPLGLG16-0952, New Zealand: R-NZ ABN 81 145 810 206, 2151-01,
RCPLGMI19-1163, RCPVIVW20-0478, 2153-01
RCPVOHT13-1485, RCPVOMI15-0115,
RCPVWFS16-0693, RCPVWL414-0775, Nigeria: Connection and use of this communications
RCPVWL414-0775-A1, RCPVWL617-0023, equipment is permitted by the Nigerian Communica-
RCPVWMI14-1819, RCPVWMI14-1820, tions Commission. NCC/TSNi/WN/TA/CERT/:
RCPVWMI15-0640, RCPVWMI16-1445, 3137/2019, 3138/2019, 1071/2016, 1247/2016,
RCPVWMM17-1053, RLVBHTS19-1995, 2236/2018, 2335/2018, 2338/2018, 2339/2018,
RLVCO1820-0821, RLVCOAR15-0008, 2340/2018, 2383/2018, 2427/2018, 2466/2018,
RLVCOBC16-1823, RLVCOFS18-2029, 2467/2018, 2838/2019, 2862/2019, 3492/2020,
RLVCOFS18-2030, RLVDER316-1666, 3493/2020, 4019/2021, 4218/2021, NCC/
RLVDER316-2005, RLVHE0119-0720, TSNI/WN/TA/CERT/3738/2020, NCC/TSNI/WN/TA/
RLVHEBC15-0293, RLVHEBC16-0682, CERT/3638/2020, CERT/01798/2022
RLVHEFS14-1515, RLVHEFS18-1288, Oman: OMAN TRA/TA: R/0555/12_D172338, R/
RLVHEFS18-1565, RLVHEFS19-1298, 1298-01/10_D090258, R/1630/13, R/ 1697/14, R/
RLVHEFS20-0533, RLVHEFS20-1335, 1733/14_D080134, R/1743/14_D090016, R/
RLVHEFS20-1336, RLVHEFS20-1420, 1995/14, R/ 2197/14_D100428, R/
RLVHERS17-0286, RLVHUHU19-1065, 2210/14_D080134, R/2235/14_D080134, R/
RLVMABN18-1512, RLVMABN18-1512-A1, 2289/14_D080134, R/2609/15_D100428, R/
RLVMAMQ18-0363, RLVVIFP20-1412, RLVVIKO18- 2903/15_D080134, R/ 3315/16_DA80134, R/

Declaration of conformity for radio equipment 137


3331/16_D080134, R/3370/16, R/ I-000421, 2018-11-I-000586, 2019-06-I-0295,
3621/16_D080134, R/3701/16_D080134, R/ 2019-11-I-0595, 2019-11-I-0596, 2020-11-I-0851,
3848/17_D080134, R/ 3957/17_D080134, R/ 2020-11-I-0868, 2021-01-I-0035, 2021-03-I-0130.
5130/18_23/01/2018, R/5442/18_D100428, R/
Ivory Coast: 3312/DG/DRCT/DCO/SHO, 3263/DG/
5443/18_D100428, R/5617/18_D100428, R/
DRCT/DCO/SHO, 144/DG/DRCT/DCO/SHO/KKC
5725/18_D100428, R/ 5772/18_D100428, R/
22-00707
5774/18_D100428, R/5819/18_D100428, R/
5820/18_D100428, R/5884/18_D100428, R/ Este vehiculo posee el siguiente componente de ra-
5885/18_D100428, R/ 5886/18_D100428, R/ diofrecuencias, homologado por la CONATEL – Para-
5887/18_D100428, R/6021/18_D100428, R/ guay: Llave Inalámbrica Marca HELLA, Modelo FS19.
6022/18_D100428, R/6023/18_D100428, R/ Fabricado por HELLA Germany.
6024/18_D100428, R/ 6132/18_D172249, R/ Rwanda: RURA/ICT/AUT/210178685,
6166/18_D100428, R/6366/18_D100428, R/ RURA/ICT/AUT/210172215, RURA/1010402/2020/
6372/18_D100428, R/6535/18_D100428, R/ L6997, RURA/1010402/2020/L1705, RURA/ICT/AUT/
6616/18_D100428, R/ 6695/18_D100428, R/ 220232513
6696/18, R/7145/19_D172338, R/
7240/19_D100428, R/7244/19_D100428, R/ Saudi Arabia: 29563, 2019-1205, 2019-1221
7383/19_D100428, R/ 7384/19_D100428, R/ Senegal: Nº071755/AG/ER, Nº071710/AG/ER, N
7604/19_D100428,R/7481/19_D172338, R/ °071755/AG/ER, N°071710/AG/ER, N
7704/19, R/7752/19, R/8052/19_D090024, R/ °072231/AG/ER
8056/19_D090024, R/ 8171/19_D100428, R/
8649/19_D090024, R/8749/19_D172338, R/ Singapore: Complies with IMDA Standards: 103238,
9347/20_D172338, R/9664/20_D172338, R/ DA103787, DA103858, DA104328, DA104682,
9675/20_D192564, R/ 9676/20_D192564, R/ DA104682 (N0688-15), DA104812, DA105282,
10363/20_D100428. TRA/TA/ DA107248, DA107974 DB103858, DB106879,
6945/2014_17/09/2014, R/6696/18_D100428, R/ DB106879 (N3083-18), DB107220. Complies with
8084/19_D192564, R/8150/19_D172338, R/ IDA Standards: G1594-19, N0721-15, N1599-19,
8158/19_D172338, R/8480/19_D192564, R/ N2152-20, N2404-19, N2405-19, N2860-16,
10345/20_D090024, R/ 11110/21_D172338, R/ N3688-18, N4975-17, DA103238, DA105282,
11179/21_D172249, TRA/TA-R/9682/20, TRA/TA-R/ G1858-19, N0039-21, N1085-21, N2052-18,
9347/20. N2053-18, N2415-18,N2420-18, N2565-18,
N2700-18, N2706-19, N3577-18, N3888-16,
Pakistan: Pakistan Telecom Authority (TAC No:) Ap- N4347-21, N5358-20.
proved by PTA (2015), Approved by PTA (2016), Ap-
proved by PTA (2018), Approved by PTA..., United Arab Emirates: TRA, REGISTERED No_DEAL-
9.1048/2018, 9.160/2021, 9.164/20219.215/2015, ER No ER0029197/10_DA0014517/08,
9.245/2020, 9.3012/2018, 9.9112/2019, ER0109760/13_DA0043253/10,
9.652/2016, 9.929/2018, 9.93/2021, 9.484/2020, ER0126849/14_DA0127935/14,
9.9903/2019, Approved by PTA (2020) 9.499/2018, ER34947/14_DA0043252/10,
9.9112/2019, 9.9837/2019, 9.9838/2019, ER35080/14_DA0028019/10,
9.10026/2019. ER35423/14_DA35176/14,
ER37557/15_DA0028019/10,
Paraguay: CONATEL PY: 216-11-I-000311, ER37807/15_DA38660/15, ER40510/15_DA44932,
2014-06-I-000122, 2015-02-I-000054, 2016-02- ER40885/15_DA44877/15,
I-0000036, 2016-5-I-000138, 2016-7-I-000174, ER42982/15_DA36758/14, ER45520/16_DA44932,
2016-7-I-000186, 2016-10-I-000256, 2016-11- ER46672/16_DA38660/15,
I-000293, 2018-05-I-000179, 2018-05- I-000192, ER47887/16_DA28019/10, ER48223_DA44932,
2018-06-I-000212, 2018-07-I-000353, 2018-09- ER49378/16_DA38660/15,
I-000419, 2018-10-I-000480, 2018-10-I-000481, ER49719/16_DA0062437/11,
2018-10-I-000492, 2018-11- I-000612, 2019-01- ER49796/16_DA35176/14, ER50430/16,
I-000071, 2019-03-I-000155, 2019-03-I-000156, ER51643/17, ER53878/17_DA44932/15,
2019-05-I-000243, 2019-05-I-000245, 2019-05- ER54754/17_DA0043253/10,
I-000253, 2019-06- I-0289, 2019-07-I-0353, ER55421/17_DA36758/14, ER61136/18_DA40068,
2019-07-I-0396, 2019-08-I-0442, 2019-11- I-0640, ER61137/18_DA0089862/12, ER62570_DA44932,
2020-02-I-0111, 2020-02-I-0140, 2020-03- ER63911_DA44932, ER66801/18_DA77281/18,
I-00198, 2020-07- I-0417, 2020-11-I-0825, ER66978/18_DA36758/14,
2020-11-I-0826. 1297/2019, 1298/2019, 2015-03- ER68006/18_DA40068/15,
I-000092, 2018-06-I-000220, 2018-07-I-000299, ER68096/18_DA36975/14,
2018-07- I-000322, 2018-08-I-000364, 2018-09- ER68097/18_DA36975/14,

138 Technical data and specifications


ER69987/19_DA44932/15, ER70009/19_DA44932, Trinidad and Tobago: 2/2/1/2551/6,
ER70046/19_DA44932, 2/2/1/01/02212/6.002, 2/2/1/2551/6.3,
ER70554/19_DA0043253/10, 2/2/1/2551/6.2
ER70659/19_DA44932, ER70659/19_DA44932/15,
Tunisia: AHO-0177-18 AHO-0991-19 AHO-0278-20
ER71148/19_DA0043253/10,
(RS4), AHO-1419-20, AHO-0742-20, AHO-0967-22
ER71355/19_DA38660/15,
ER71413/19_DA0089862/12, ER71414/19, Turkey: See EU Declaration of Conformity at
ER73393/19, ER74095/19, www.volkswagen.com/generalinfo
ER75266/19_DA0086237/12, Uganda: TI1910092021, TI0322092021
ER76324/19_DA56674/16,
ER77956/20_DA76153/18, ER81399/20, Ukraine: See the Declaration of conformity at
ER88450/20_DA0086237/12, www.volkswagen.com/generalinfo.BSD 3.0 24,05 -
ER89638/20_DA36975/14, 24,25 GHz 20 dBm LCA 2.0 24,05 - 24,25 GHz 20
ER90294/20_DA0043253/10, dBm RS4 24,05 - 24,25 GHz 20
ER0130894/14_DA44932/15, dBmUA.R.TR.052.041-21, UA.R.TR.052.529-19
ER0130898/14_DA44932/15, UA.TR.109.R.0042-20, UA.TR.109.R.0313-18,
ER0130932/14_DA44932/15, UA.TR.109.R.0374-18 1.001.018774-19-TE,
ER01458/21_DA0018994/09, 1.001.018968-19-TEповний текст декларації про
ER40510/15_DA44932/15, відповідність доступний на веб-сайті за такою
ER45520/16_DA44932/15, адресою: www.volkswagen.com/generalinfo.
ER48223/16_DA44932/15, Vietnam: A0406070421AF04A3,
ER53915/17_DA44932/15, A0407070421AF04A3, A0858170820AF04A3,
ER53925/17_DA44932/15, ER50430/16, B1189140520AF04A2, B2110171214BE11A2,
ER62570/18_DA44932/15, C00082015, C0032060315BE01A2,
ER63911/18_DA44932/15, ER64149/18, C0080180319AF04A2, C0092300320AF04A2,
ER64150/18, ER65416/18, ER66969/18, C010121051BAF04A2, C0101230419AF04A2,
ER68568/19, ER68570/19, ER68572/19, C0118220519AF04A2, C0119220519AF04A2,
ER70659/19_DA44932/15, ER72725/19, C0163150719AF04A2, C0197111217AF04A2,
ER76515/19, ER79367/20, C0314061219AF04A2, , C0438061120AF04A3, ICT:
ER95816/21_DA36758/14, ER88708/20, C0124040520AF04A2, C0135110520AF04A2,
ER81399/20. C0158100620AF04A2, C0159100620AF04A2,
Serbia: P1617197200, P1619073700, P1619073800, C0163110620AF04A2, C0181260620AF04A2,
P1619095800, P1620069300, P1620151500, CO238150321AF04A3, CO239150321AF04A3,
P1620169600, 34540-768/18-5, 34540-1313/16-3. C0289310321AF04A3, C0307010920AF04A3,
И005 12, И005 13, И005 14, И005 15, И005 16, C0308010920AF04A3, C0319091219AF04A2,
И005 17, И005 18, И005 19, ИH005 19, И005 20, C0320091219AF04A2, SUNTECH VN, C00082015,
И011 13, И011 13-4, И011 14, И011 15, И011 17, Hella KGaA Hueck Co.: C0013190118AF04A2,
И011 18, И011 19, P1619047400, P1619048600, C0065120418AF04A2, C0068190418AF04A2,
P1619053300, P1619083400, P1619127100, C0080180319AF04A2, C0092300320AF04A2,
P1619130700, P1619134100, P1619135700, C0100100420AF04A2, C0163150719AF04A2,
P1619154200, P1620093500, P1621036300, C0181230221AF04A3, C0205060916AF04A2,
P1621077600, P1621134700 34540-436/19-3 C0226170918AF04A2, C0314061219AF04A2,
C1071270921AF04A3, A0292190321AF04A3,
Sri Lanka: TRC/SM/MISC/00041/20/WIFI-1117 A0292190321AF04A3, B0609240522AF04A3,
Tanzania: TCRA/TAC/1577/2021, TCRA/TAC/ C1064310822AF04A3.
1625/2021, TCRA/TAC/975/2020, Zambia: ZMB/ZICTA/TA/... 2016/11/1, 2016/9/21,
TCRA/TAC/818/2020, TCRA/TAC/2011/2022 2017/9/27, 2018/5/23, 2018/6/20, 2018/8/38,
Thailand: Class A NBTC ID: 5700619-XXXX, 2018/8/39, 2018/8/40, 2018/8/41, 2018/9/10,
A57004-17-xxxx, A57008-14- xxxxA57019-16-xxxx, 2018/10/10, 2018/10/15, 2018/10/16, 2018/10/17,
RT 1751, RT 1752, 255.A.2560, FPK8IMMO5D, 2018/10/18, 2018/10/19, 2018/10/20, 2018/10/21,
MRRe14FCR. Class B NBTC ID: B38038-20-1814, 2018/10/24, 2018/10/25, 2018/10/26, 2018/10/27,
B38166-20-1814. 1) เครือ ่ งโทรคมนาคมและอุปกรณ์ นี้ 2018/12/16, 2019/2/44, 2019/2/45, 2019/3/23,
มีความสอดคล้องตาม‐ มาตรฐานหรือข้อกําหนดของ กสทช. 2019/3/37, 2019/04/08, 2019/5/13, 2019/6/13,
2) เครือ
่ งวิทยุคมนาคมนี้มรี ะดบั การแผ่คลืน
่ แม่เหล็กไฟฟ้ า‐ 2019/7/7, 2019/11/47, 2019/11/48, 2020/2/35,
สอดคล้องตามมาตรฐานความปลอดภยั ต่อสุขภาพของ‐ 2020/10/51, 2020/10/57, 2021/3/95, 2021/7/63,
มนุษย์จากการ ใช้เครือ
่ งวิทยุคมนาคมทีค ่ ณะกรรมการ‐ 2021/8/104, 2021/9/70, ZMB/ZICTA/TA/
กิจการโทรคมนาคมแห่งชาติประกาศกําหนด 2020/7/121, ZMB/ZICTA/TA/2020/10/57.

Declaration of conformity for radio equipment 139


Zimbabwe: POZ1088, POZ1049, POZ1560 (1) This device may not cause harmful interference,
and (2) This device must accept any interference re-
Countries outside the U.S. that approve and accept
ceived, including interference that may cause unde-
radio equipment under U.S. FCC guidelines:
sired operation. CAUTION TO USERS: Changes or
FCC ID: 2AOUZ17101001, FCC ID: 2AOUZ17101002, modifications not expressly approved by the party
FCC ID: 2AOUZ17101010, FCC ID: 2AOUZ17101022, responsible for compliance could void the user`s au-
FCC ID: 2AOUZ17101023, FCC ID: 2AOUZ17101031, thority to operate the equipment.
FCC ID: 2AOUZ17101032, FCC ID: 2AOUZ17101033,
Wireless notice
FCC ID: 2AOUZ17101034, FCC ID: 2AOUZ17101041,
FCC ID: 2AOUZ17101042, FCC ID: 2AOUZ17101043, This device complies with FCC radiation exposure
FCC ID: 2AOUZ17101051, FCC ID: 2AOUZ17101052, limits set forth for an uncontrolled environment and
FCC ID: 2AOUZ17101053, FCC ID: 2AOUZ17101054, meets the FCC radio frequency (RF) Exposure Guide-
FCC ID: 2AOUZ17101055, FCC ID: 2AOUZ17101056, lines. This transmitter must not be colocated or op-
FCC ID: 2AOUZ17101057, FCC ID: 2AOUZ17101071, erating in conjunction with any other antenna or
FCC ID: 2AOUZ17101072, FCC ID: 2AOUZ18020531, transmitter. The antenna should be installed and op-
FCC ID: 2AOUZ18020532, FCC ID: 2AOUZ18020533, erated with minimum distance of 20 cm between
FCC ID: 2AOUZ18020534, FCC ID: 2AOUZ18100931, the radiator and your body.
FCC ID: 2AVXWWSBRC001, FCC ID: 2AAJCBR20, FCC
FCC Class A digital device notice
ID: 2AA98, FCC ID: 2AA98A, FCC ID: 2AA98-COL-
OUR5C, FCC ID: 2AA98-MEDIUM5C, FCC ID: 2AHPN- This equipment has been tested and found to com-
WLC ,FCC ID: 2APOM-MQBA0 ,FCC ID: 772C- ply with the limits for a Class B digital device, pur-
LB1FD ,FCC ID: BEJLCW05-VWE5 ,FCC ID: NF3- suant to Part 15 (and to Part 18) of the FCC Rules.
FR5CPEC ,FCC ID: BEJMIB2 ,FCC ID: BEJMIB2PQ ,FCC These limits are designed to provide reasonable pro-
ID: BEJ-MEBICAS3 ,FCC ID: BEJ-MIBPQMIN ,FCC ID: tection against harmful interference in a residential
BEJ-MIB3OI, FCC ID: BEJTLVM3IU-N, FCC ID: BEJ- installation. This equipment generates, uses and can
TUVM01IU, FCC ID: BEJTLVHW3IU-E, FCC ID: radiate radio frequency energy and, if not installed
CWTUGZZF1, FCC ID: CWTUGZZF2, FCC ID: IYZVK2, and used in accordance with the instructions, may
FCC ID: KR5-BCMEVOC, FCC ID: KR5FS14T, FCC ID: cause harmful interference to radio communica-
KR5FS14TK, FCC ID: LTQR3TR, FCC ID: T8GA270, tions. However, there is no guarantee that interfer-
FCC ID: T8GA475, FCC ID: T8GA476, FCC ID: ence will not occur in a particular installation.
NBG010180T, FCC ID: NBG011719A, FCC ID: FCC Class B digital device notice
NBG013854, FCC ID: NBG01RS4, FCC ID: NBGBCME-
VO, FCC ID: NBGBCMEVO5, FCC ID: NBGBCM2R, FCC NOTE: This equipment has been tested and found to
ID: NBGFS09P03, FCC ID: NBGFS12PM, FCC ID: comply with the limits for a Class B digital device,
NBGFS12P01M, FCC ID: NBGFS125C, FCC ID: pursuant to Part 15 of the FCC Rules. These limits
NBGFS125C1, FCC ID: NBGFS125C5, FCC ID: are designed to provide reasonable protection
NBGFS173NP, FCC ID: NBGFS173NPM, FCC ID: against harmful interference in a residential installa-
NBGFS173NR, FCC ID: NBGFS1744M, FCC ID: tion. This equipment generates, uses and can radiate
NBGFS19, FCC ID: NBGFS191, FCC ID: NBGFS93N, radio frequency energy and, if not installed and used
FCC ID: NBGMQBBB, FCC ID: NBGMQBBH, FCC ID: in accordance with the instructions, may cause
NBGRSB19, FCC ID: NBG011719A, FCC ID: NF3- harmful interference to radio communications.
LRR3SCU, FCC ID: NF3-LRR4, FCC ID: NF3- However, there is no guarantee that interference
MRR1PLUS, FCC ID: NF3-MRR1REAR, FCC ID: will not occur in a particular installation. If this
NF3MRREVO14F, FCC ID: NF3-LRR3SCU, FCC ID: equipment does cause harmful interference to radio
NT8-FPK8IMMO5D, FCC ID: NT8-VWMIBREGIO, FCC or television reception, which can be determined by
ID: NZLADHL5D, FCC ID: OAYARS4B, FCC ID: turning the equipment off and on, the user is en-
OAYARS5B, FCC ID: OYGTSSRE4UD, FCC ID: couraged to try to correct the interference by one or
OYGTSSRE4UF, FCC ID: OYGTSSSG4G5, FCC ID: QIPA- more of the following measures: Reorient or relo-
LAS6A-US, FCC ID: QZ9-KA3, FCC ID: RK7MBC-NAR, cate the receiving antenna. Increase the separation
FCC ID: RK7185-00, FCC ID: RX2BNFHL, FCC ID: between the equipment and receiver. Connect the
RX2BNFLL, FCC ID: VPYLB1KD, FCC ID: WJLHT-5, equipment into an outlet on a circuit different from
FCC ID: KR55NA920791A, FCC ID: 2AAJCBR21 FCC that to which the receiver is connected. Consult the
ID: BEJTLVHE4IU-E FCC ID: BEJTLVHE4IU-N FCC ID: dealer or an experienced radio/TV technician for
NBG10176 help.

Interference statement 1APTV R3TR, 1BOSC0001, 1HELARS40,


1O094.007280-19, 1.001.021241-20-TE, 0848,
This device complies with part 15 of the FCC Rules. TLAHW3IU-E, TLVHM3IU-E , TLVLM3IU-E,
Operation is subject to the following two conditions: TLAHW3IU-W, TLVHM3IU-W 1.001.017067-18-TE,

140 Technical data and specifications


1.001.018566-19-TE, 1.001.018601-19-TE, 34539/I/SDPPI/2017, PLG ID: 4211, 34691/SDPPI/
1.001.018646-19-TE, 1.001.019275-19-TE, 2014, PLG ID: 4604, 36961/SDPPI/2014, PLG ID:
1.001.019287-19-TE, 1.001.020220-19-TE, 4792, 38132/I/SDPPI/2017, PLG ID: 2130, 38296/I/
1.001.020355-19-TE, 1.001.020702-19-TE, SDPPI/2017, PLG ID: 4976, 40409/SDPPI/2015, PLD
1.001.020853-19-TE, 1.001.020929-19-TE, ID: 4792, 44153/SDPPI/2016, PLG ID: 4211, 47817/
1.001.021241-20-TE, 1.001.021295-20-TE, SDPPI/2016, PLG ID: 6094, 48732/SDPPI/2016, PLG
1.001.022108-20-TE UA.R.TR.052.081-20, ID: 3891, 50459/SDPPI/2017, PLG ID: 6051, 53856/
UA.R.TR.052.088-19, UA.R.TR.052.089-19, SDPPI/2017, PLG ID: 4211, 55438/SDPPI/2018, PLG
UA.R.TR.052.161-19, UA.R.TR.052.187-19, ID: 6051, 55776/SDPPI/2018, PLG ID: 7205, 56625/
UA.R.TR.052.189-19, UA.R.TR.052.190-19, SDPPI/2018, PLG ID: 7708, 57406/SDPPI/2018, PLG
UA.R.TR.052.194-19, UA.R.TR.052.598-19, ID: 7708, 57647/SDPPI/2018, PLG ID: 7708, 57687/
UA.R.TR.052.613-19 UA.TR.028: 680.13-CET, SDPPI/2018, PLG ID: 7708, 58206/SDPPI/2018, PLG
680.14-CET, 680.15-CET, 2423.21-CET, 2423.31- ID: 5834, 62361/SDPPI/2019, PLG ID: 8837, 67688/
CET, 2423.32-CET, 2423.33-CET, 2423.44-CET, SDPPI/2020, PLG ID: 3813 PLG ID: 4334: 39689/
2423.49-CET, 2423.50-CET, 2423.51-CET, 2539.9- SDPPI/2015, 58849/SDPPI/2018, 62443/ SDPPI/
CET, 2539.10-CET, 2539.12-CET, 2539.13-CET, 2019, 62637/SDPPI/2019, 62638/SDPPI/2019,
2539.15-CET, 2539.17-CET, 2539.19-CET, 2539.20- 62825/SDPPI/ 2019, 62826/SDPPI/2019, 62827/
CET, 2539.21-CET, 2539.22-CET, 2539.23-CET, SDPPI/2019, 62828/SDPPI/2019, 63076/SDPPI/
2539.30-CET, 2539.31-CET, 2580.4-CET, 2580.5- 2019, 63077/SDPPI/2019, 63078/SDPPI/2019,
CET, 2610.2-CET UA.TR.030.026039-19, 63079/ SDPPI/2019, 63080/SDPPI/2019, 63081/
UA.TR.030.028039-19, UA.TR.109.R.0009-18, SDPPI/2019, 63082/SDPPI/ 2019, 63128/SDPPI/
UA.TR.109.R.0016-19, UA.TR.109.R.0021-19, 2019, 63129/SDPPI/2019, 63130/SDPPI/2019,
UA.TR.109.R.0026-19, UA.TR.109.R.0029-19, 63131/SDPPI/2019, 63132/SDPPI/2019, 63133/
UA.TR.109.R.0030-19, UA.TR.109.R.0032-19, SDPPI/2019, 63134/ SDPPI/2019, 63135/SDPPI/
UA.TR.109.R.0082-20, UA.TR.109.R.0133-19, 2019, 63136/SDPPI/2019, 63137/SDPPI/ 2019,
UA.TR.109.R.0155-18, UA.TR.109.R.0162-19, 63138/SDPPI/2019, 63139/SDPPI/2019, 63140/
UA.TR.109.R.0168-19, UA.TR.109.R.0179-18, SDPPI/2019, 63147/SDPPI/2019, 63160/SDPPI/
UA.TR.109.R.0187-18, UA.TR.109.R.0201-19, 2019, 63161/SDPPI/2019, 63162/ SDPPI/2019,
UA.TR.109.R.0212-19, UA.TR.109.R.0214-18, 63577/SDPPI/2019, 63578/SDPPI/2019, 63579/
UA.TR.109.R.0249-18, UA.TR.109.R.0259-18, SDPPI/ 2019, 63580/SDPPI/2019, 63581/SDPPI/
UA.TR.109.R.0281-18, UA.TR.109.R.0282-18, 2019, 63582/SDPPI/2019, 63583/SDPPI/2019,
UA.TR.109.R.0304-18, UA.TR.109.R.0305-18, 64639/SDPPI/2019, 64640/SDPPI/2019, 66006/
UA.TR.109.R.0307-18, UA.TR.109.R.0336-19, SDPPI/2020, 66074/SDPPI/2020, 67154/SDPPI/
UA.TR.109.R.0337-19, UA.TR.109.R.0344-18, 2020, 71563/SDPPI/ 2020, 47786/SDPPI/2016, PLG
UA.TR.109.R.0345-18, UA.TR.109.R.0375-18, ID: 6051, 64730/SDPPI/2019, PLG ID: 8837, 66603/
UA.TR.109.R.0389-18, UA.TR.109.R.0394-18, SDPPI/2020, PLG ID: 4334, 71563/SDPPI/2021, PLG
UA.TR.109.R.0411-18, UA.TR.109.R.0425-18, ID: 4334, 74360/SDPPI/2021, PLG ID: 4334, 74369/
UA.TR.109.R.0438-18, UA.TR.109.R.0467-18, SDPPI/2021, PLG ID: 3813, 73954/SDPPI/2021, PLG
UA.TR.109.R.0598-18 UA RF: 1BOSC0001, UA RF: ID: 4334, 76052/SDPPI/2021, PLG ID: 4334, 72274/
1CONT0001, UA RF: 1CONT0002, UA RF: 1HE- SDPPI/2020, 72823/SDPPI/2021, 73580/SDPPI/2021
LABSD3, UA RF: 1HELARS40 UA.032.CT.0026-19,
57027/SDPPI/2018, PLG ID: 7696
UA.032.CT.0030-18, UA.032.CT.0083-19,
UA.032.CT.0084-19, UA.032.CT.0107-19,
UA.032.CT.0188-18, UA.032.CT.0221-20,
UA.032.CT.0224-19, UA.032.CT.0225-19,
UA.032.CT.0226-19, UA.032.CT.0227-19,
UA.032.CT.0313-19, UA.032.CT.0527-19 920697B 57059/SDPPI/2018, PLG ID: 7696
Indonesia: The certificates can be found on the fol-
lowing website: www.volkswagen.com/generalinfo.
Dilarang melakukan perubahan spesifikasi yang
dapat menimbulkan gangguan fisik dan/atau elek-
tromagnetik terhadap lingkungan sekitarnya.
57482/SDPPI/2018, PLG ID: 2208
12345/SDPPI/2011, PLG ID: 1234, 32143/SDPPI/
2013, PLG ID: 3073, 32144/SDPPI/2013, PLG ID:
3073, 32221/SDPPI/2013, PLG ID: 3073, 33651/
SDPPI/2014, PLG ID: 2181, 33652/SDPPI/2017, PLG
ID: 2181, 34468/I/SDPPI/2017, PLG ID: 2879,

Declaration of conformity for radio equipment 141


60924/SDPPI/2019, PLG ID: 4334 67512/SDPPI/2020, PLG ID: 4334

61642/SDPPI/2019, PLG ID: 4334 69516/SDPPI/2020, PLG ID: 4334

61855/SDPPI/2019, PLG ID: 4334 72556/SDPPI/2021, PLG ID: 4334

61981/SDPPI/2019, PLG ID: 4334 72557/SDPPI/2021, PLG ID: 4334

62361/SDPPI/2019, PLG ID: 8837 72770/SDPPI/2021, PLG ID: 4334

62404/SDPPI/2019, PLG ID: 4334 72586/SDPPI/2021, PLG ID: 4334

64520/SDPPI/2019, PLG ID: 4334 72663/SDPPI/2021, PLG ID: 4334

67149/SDPPI/2020, PLG ID: 4334 72823/SDPPI/2021, PLG ID: 4334

67359/SDPPI/2020, PLG ID: 4334 73094/SDPPI/2021, PLG ID: 4334

67495/SDPPI/2020, PLG ID: 4334 73489/SDPPI/2021, PLG ID: 4334

142 Technical data and specifications


73588/SDPPI/2021, PLG ID: 4334 77225/SDPPI/2021, PLG ID: 4334

73580/SDPPI/2021, PLG ID: 4334 76052/SDPPI/2021, PLG ID: 4334

74117/SDPPI/2021, PLG ID: 4334 82008/SDPPI/2022, PLG ID: 4334

74303/SDPPI/2021, PLG ID: 4334

Trademarks Information
Marks and licences
74436/SDPPI/2021, PLG ID: 4334 Some terms in this Manual have an ® or a ™ symbol.
They identify a mark or a registered trademark.
However the absence of a label does not mean that
the terms can be freely used.
Other product designations are trademarks or serv-
74699/SDPPI/2021, PLG ID: 4334 ice marks of the respective rights owner.
— Manufactured under license from Dolby Laborato-
ries. Dolby and the double-D symbol are trade-
marks of Dolby Laboratories.
— Manufactured under license from Dolby Laborato-
74700/SDPPI/2021, PLG ID: 4334 ries. Dolby, Pro Logic and the double-D symbol
are trademarks of Dolby Laboratories.
— All SiriusXM services require a subscription. See
the SiriusXM Customer Agreement for complete
terms on the website siriusxm.com (US) or sir-
iusxm.ca (Canada). All fees, content and features
75294/SDPPI/2021, PLG ID: 4334 are subject to change. Satellite and steaming line-
ups may vary. SiriusXM, Pandora and all related
logos are trademarks of Sirius XM Radio Inc. and
its respective subsidiaries. All rights reserved.
— HD Radio Technology manufactured under license
76052/SDPPI/2021, PLG ID: 4334 from iBiquity Digital Corporation. U.S. and Foreign
Patents. For patents see the website dts.com/
patents. HD Radio, Artist Experience, and the HD,
HD Radio, and "ARC" logos are registered trade-
marks or trademarks of iBiquity Digital Corpora-
tion in the United States and/or other countries.
77146/SDPPI/2021, PLG ID: 4334 — Android Auto™ is a registered trademark of the
Google Inc company.
— Apple CarPlay™ is a registered trademark of the
Apple Inc company.

Trademarks Information 143


— Bluetooth® technology is a registered trademark In addition to the warranty conditions for new
of Bluetooth SIG, Inc. Volkswagen vehicles – in accordance with the pur-
— iPod®, iPad® and iPhone® are trademarks of Apple chase contract – Volkswagen Partners guarantee
Inc. that the vehicles sold by them will be free from
paint defects and body rusting for a certain period of
— MirrorLink® and MirrorLink® logo are registered time:
trademarks of Car Connectivity Consortium LLC.
— 3-year warranty against paint defects
— MPEG-4 HE-AAC audio encoding technology and
patents are licensed by Fraunhofer IIS. — 12-year warranty against rusting through1)
— SD® and SDHC® are trademarks or registered — Valid for India only: 6-year warranty against rust-
trademarks of SD-3C, LLC in USA and in other ing through1)
countries. — Valid for USA only: 7-year warranty against rust-
— Windows® is a registered trademark of Microsoft ing through1)
Corporation, Redmond, USA. These products are
Should such damage nonetheless occur, it will be re-
protected by intellectual property rights and the
paired by any Volkswagen Service Partner without
copyrights of Microsoft Corporation. Using or op-
any labour or material costs.
erating these technologies outside this product
without a Microsoft licence or without the au- In the following cases, there is no claim for warranty
thorisation of a Microsoft representative is pro- coverage:
hibited. — Damage caused by external influences or insuffi-
cient care.
Copyright
Audio and video files stored on data carriers and au- — Defects in the bodywork or paintwork have not
dio sources are generally subject to copyright pro- been repaired in a timely and professional manner
tection under applicable international and national in accordance with the manufacturer's regula-
regulations. Please respect the legal provisions. tions.
— Rusting of the bodywork was caused in connec-
tion with repairs not carried out in accordance
with the manufacturer's regulations.
Warranty After the bodywork or paintwork has been repaired,
your Volkswagen Partner will confirm the bodywork
Volkswagen Partners guarantee
rusting warranty for the repaired part of the vehicle.
Volkswagen Partners warranty the faultlessness of
vehicles sold by them and fulfil warranty claims. LongLife Mobility Guarantee
Please refer to the purchase contract or contact your In many European markets, the Volkswagen Sales
Volkswagen Partner for details on the warranty Partner provides an extensive LongLife Mobility
terms. Guarantee on new vehicles. This is valid from the
This Owner's Manual is a booklet used worldwide. handover of the vehicle until the first inspection
Some of the features/warranty/benefits mentioned date.
in this manual may not be available for your market. If you take delivery of your new vehicle directly from
Please contact your nearest Volkswagen Partner for Volkswagen AG, then Volkswagen AG provides the
further details. LongLife Mobility Guarantee from delivery of the ve-
Valid for India: The term “Guarantee” not apply to hicle up to the first inspection date.
the Indian market. Your Volkswagen Partner will always renew the
Vehicles in India have a limited warranty of LongLife Mobility Guarantee up to the next inspec-
4 years / 100,000 km. Please contact your Volkswa- tion date, provided that the prescribed inspection is
gen Partner for detailed warranty terms and condi- carried out by them. Your Volkswagen Partner will
tions. always renew the Longlife Mobility Guarantee up to
the next inspection date, provided that the prescri-
Paint and body warranty bed inspection is carried out by them.
Volkswagen Partners guarantees the paintwork and
bodywork of the vehicles they sell.

1) Rusting through in this sense refers to the perforation of the body sheet metal that has occurred from the inside
(from the cavities) towards the outside.

144 Technical data and specifications


For details on the performance, terms and condi-
tions of the LongLife Mobility Guarantee please con-
tact your Volkswagen Partner.

Warranty 145
Engine specifications

1.0 l/85 kW TSI engine


Output (kW at 1/min.) 85/5000 – 5500
Highest torque (Nm at 1/min.) 178/1750-4000 (1750– 4500)a)
Number of cylinders/displacement
3/999
(cm3)
Gearbox manual automatic
Maximum speed (km/h) 190 190
With specified gear engaged 5 5
Acceleration 0 – 100 km/h 10.8/10.7b) 11.4/11.3a)
a) Applies to vehicles that meet the EU4 or EU6W emission standards.
b) Applies to vehicles that meet the EU6W emission standard.

1.5 l/110 kW TSI engine


Output (kW at 1/min.) 110/5,000– 6,000
Highest torque (Nm at 1/min.) 250/1600 – 3500
Number of cylinders/displacement
4/1498
(cm3)
Gearbox manual automatic
Maximum speed (km/h) 190 190
With specified gear engaged 5 5
Acceleration 0 – 100 km/h 9.0 9.0

1.6 l/81 kW MPI engine


Output (kW at 1/min.) 81/5800
Highest torque (Nm at 1/min.) 152/3850 – 4100
Number of cylinders/displacement
4/1598
(cm3)
Gearbox manual automatic
Maximum speed (km/h) 190 187
With specified gear engaged 5 4
Acceleration 0 – 100 km/h 11.0 12.2

146 Engine specifications


Index Park Assist
Safety
96
17
Automatic braking
Numbers and symbols see Front Assist
Automatic gearbox
92
10" Infotainment system 69
Manual changing gears with the shift paddles
12 volt vehicle battery 104 on the steering wheel 87
12-volt battery Manually changing gear with the selector lev-
fault 105 er 86
12-volt vehicle battery Automatic gearbox modes 86
Charging 105 Automatic transmission 86
Checking the condition 105
see 12-volt vehicle battery
12V vehicle battery
105
104
B
Background lighting 51
Disconnecting and connecting 105
Bonnet 98
Protection against discharge 104
Boot lid
Safety 14
Automatic locking 29
7" Infotainment system 61
Manual operation 29
Manual release 29
A Brake fluid 90
ABS 91 Safety 14
Accident Brakes 89
Data recorder 129 Handbrake 90
Accident data recorder 129 Bulbs 49
Acid 105
Air conditioning
see Manual air conditioning 53
C
Car seat
Air conditioning system
see Child seat 36
see Climatronic 54
Central locking 21
Airbag 41
Central locking button 21
Activation 42
Centre console 10
Deactivating airbags 43
Checking the vehicle before the journey 15
Fault 43
Child lock 25
Location 43
Child seat 36
Safety 41
Fastened with a safety belt 37
Turning off the passenger front airbag 44
Grouping 37
Airbag switch 44
i-Size 37
Signalling 44
ISOFIX 37
Alarm 24
Recommended child seats 37
All-season tyres 111
Securing children properly 16
Ambient lighting 51
TOP TETHER 41
Analog instrument cluster 56
Types of fasteners 41
Analog instrument cluster display 56
Child seats
Android Auto
In the front passenger seat 36
10" Infotainment system 78
Cleaning the vehicle
7" Infotainment system 67
Exterior 125
App-Connect
Instructions for cleaning the exterior 126
10" Infotainment system 77
Instructions for cleaning the Interior 124
7" Infotainment SYSTEM 67
Interior 123
Apple CarPlay
Matte finish 125
10" Infotainment system 78
Climatronic 54
7" Infotainment system 67
Coasting
Armrest
see Driving in neutral 86
Front 32
COMING HOME 48
Rear 32
Activation 49
ASR 91
Compartments 118
Assist systems
Convenience signalling 47
Driver assist 91
Coolant 100

Index 147
Checking
Refilling
100, 101
100
F
Safety 14 Fire extinguisher 117
Specification 100 First aid kit 117
Temperature gauge 100 Fog lights
Troubleshooting 101 Front 47
Cooling system 53, 54 Rear 47
Cruise control system 95 Fogging 54, 55
Cup holder 119 Force limiter 27
Front Assist 92
D Front fog lights
Front seats
47
Daytime running lights 46 Electrically controlled 30
Digital instrument cluster 57 Manually controlled 30
Doors Front vehicle area 6
Opening/closing 25 Fuel
Driver's seat 8 Petrol 102
Driving data 59 Fuel filler flap 102
Driving in neutral 86 Fuel tank
Opening the fuel filler flap 102
E Fuel tank capacity
Earth point 106 Petrol 104
Economical driving style 88 Fuses 107
EDS 91 in the dash panel 108
Electric window control 26 In the engine compartment 109
Force limiter 26 Replacement 107
Electric window operation
Activation 27 G
Operation 26 Gear shifting
Troubleshooting 27 Manual gearbox 85
Emergency
Using the jump start cables
What to do after an accident
106
19
H
What to do in the event of a fire 19 Handbrake 90
Emergency equipment 117 Hazard warning lights 47
Jack 117 Headlight range 45
Tool kit 117 Headlights
Emergency wheel Range control 45
Safe driving 17 Headrests 31
Engine compartment 10 HHC
Coolant 100 see Hill Hold Control 91
Engine oil 99 High beam 46
Safety 14, 98 Hill Hold Control 91
Engine number 127 Holders 118
Engine oil 99 Hooks
Changing 99 In the interior 118
Indicator light 100
Refilling 99 I
Safety 14 i-Size 37
Specification 98 Ignition switch 83
EPC 101 Immobiliser 84
ESC 91 Indicator lights
Exhaust gas control system 102 Introduction 11
Explanations 4 Infotainment settings
Exterior 10" Infotainment system 70
lighting 45 7" Infotainment system 61
Exterior mirrors 34 Infotainment system display
10" Infotainment system 70
7" Infotainment system 62

148 Index
Infotainment system overview Automatic switching on/off 46
10" Infotainment system 69 Control 45
7" Infotainment system 61 CORNER function 48
Infotainment system update Fog lights 47
10" Infotainment system 70 Hazard warning lights 47
7" Infotainment system 61 Headlight flasher 46
Instrument cluster Headlight range control 45
Analog instrument cluster display 56 High beam 46
Analogue 56 Parking lights 48
Digital 57 Replacing bulbs 49
Interior Troubleshooting 45
lighting 50 Turn signal 46, 47
Interior equipment Limiter
12-volt power socket 118 see Speed limiter 94
12V socket 120 Locking 21, 23
Coat hooks 118 Low beam 46
Cup holder 119 Luggage compartment
Glasses holder 118 Transporting objects safely 17
Storage compartments 118
Storage pockets 118 M
Interior lighting 50 Manual air conditioning 53
Ambient lighting 51 Manual gearbox 85
Background lighting 51 Matte finish 125
Interior mirror 34 MCB 92
ISOFIX 41 Media
Mounting eyelets 41 10" Infotainment system 72
Placement in the seat 37 7" Infotainment system 63
Mirrors
J see Exterior mirrors 34
Jump start cables 106 see Interior mirror 34
Mobile devices management
K 10" Infotainment system 74
Key 20 7" Infotainment system 65
Keyless Access MSR 91
see Keyless locking 23 Multi-Collision Brake
Keyless locking 23 see MCB 92
Keypad
10" Infotainment system 71 N
Kick-down 86 Notes on starting 83

L O
LEAVING HOME 48 Oil
Lever see Engine oil 99
High beam 46 Online services
Turn signal 46 My Volkswagen Connect Plus 81, 82
Wipers and washers 51 Vehicle's health card 82
Lifting the vehicle 114
Light 45 P
Replace light bulbs 49 Park Assist systems 96
Light bulbs 49 Parking
Front fog light – replacing 49 Rear view camera 97
Light switch 45 Safe stopping of the vehicle 18
Lighting Parking aid 96
Ambient 51 Parking brake 90
background 51 Parking lights 46, 48
Exterior 45 Particulate filter 102
Lights 45 Filter cleaning 102

Index 149
Passenger front airbag switch Automatic belt retractor 35
Switch fault 44 Belt tensioners 35
Passenger seat 10 Blocked belt retractor 36
Personal data 82, 129 Correct webbing 16
Personalisation Fastening and unfastening 35
User account 80 safety 35
Petrol 102 Status display 35
Conditions for refuelling 103 Seat ventilation 55
Fuel tank capacity 104 Seats 30
Refilling 103 Folding down 31
Refuelling with other fuel 104 ISOFIX 41
Specified petrol 103 Sitting safely 15
Standards 103 TOP TETHER 41
Phone Ventilation 55
10" Infotainment system 75 Selector lever 86
7" Infotainment system 66 Service events 121
Charging 119 Displaying the due date 121
Phone charging 119 Intervals 121
Power assisted steering 33 Resetting information 121
Service work 123
R Setting the tyre pressure 116
Radio Side vehicle area 6
10" Infotainment system 71 Sidelights
7" Infotainment system 62 see Parking lights 48
Radio systems in the vehicle 131 Sliding/tilting roof 27, 28
Rear fog light 47 Sockets
Rear seats 12V socket 120
Folding down 31 Safety 15
Rear vehicle area 8 Spare wheel 111
Rear view camera 97 Safe driving 17
Operation 97 Speed limit 60
Recirculated air mode 53, 54 Resetting 60
Refilling Setting 60
Coolant 100 Speed limit warning 60
Engine oil 99 setting 60
Petrol 103 Speed limiter 94
Windscreen washer fluid 51 Indicator light 94
Reflective vest 117 START-STOP 84
Starter button 83
S Starting 83
Starting the engine 83
Safe driving 17
Starting the vehicle
Safety
Using the jump start cables 106
Before driving 13
Steering column lock 33
Child seat 16
Steering wheel 32
Climatic conditions 18
Buttons 32, 56, 58
Driving through water 17
Correct position 16
Exiting the vehicle 18
Manual changing gear with the shift paddles on
Indicator lights 17
the steering wheel 87
New brake pads 13
Stopping the engine 83, 84
New tyres 13
Sunshades 28
Running in the engine 13
Switching low beam on automatically 46
Seat belt webbing 16
Switching off passenger front airbag 44
Sensors and cameras 14
Switching off the passenger front airbag
Sitting correctly 15
Signalling 44
Vehicle adjustments 13
System
What to do after an accident 19
10" Infotainment system 69
What to do in the event of a fire 19
7" Infotainment system 61
Seat belts 35

150 Index
T Bolt cover caps
Changing
116
113, 114
Technical data and specifications 127 Flat tyre 111
Vehicle dimensions 129 Full-width wheel trim 117
Tips for economical driving 88 Overview of tyre labelling 110
Tiptronic 86, 87 Pressure change 111
Tool kit 117 Spare wheel 111
TOP TETHER 41 Tread wear indicator 110
Mounting eyelets 41 Tyre pressure 115
Touchscreen operation Tyre pressure monitor 115
10" Infotainment system 70 Wi-Fi
7" Infotainment system 62 10" Infotainment system 77
Tow rope 89 Window
Towing eye 88 Heating 55
Towing the vehicle 88 Windows 26
Traffic accident Windows heating 55
What to do after an accident 19 Windscreen washer fluid
Transport How to refill the fluid 51
Transporting objects safely 17 Low level 52
Transporting children 16 Windscreen wipers and washers
Turn signal 46 Low windscreen washer fluid 52
Type plate 127 Refilling the windscreen washer fluid 51
Tyre pressure monitor 115 Winter tyres 111
Tyres 110, 111 Wipers and washers
Overview of labelling 110 Automatic rear wiper 52
Pressure 115 Automatic wiping 51
Tread wear indicator 110 Replacing the wiper blade 52
Tyre pressure monitor 115 Wireless phone charging 119

U X
Unlocking 21, 23 XDS+ 91
USB 118

V
Valet mode 80
Vehicle adjustments
Recommendations 123
Safety 13
Vehicle dimensions 129
Vehicle height 129
Vehicle identification number (VIN) 127
Vehicle length 129
Vehicle status 60
Vehicle width 129
Vest
see Reflective vest 117
VIN
see Vehicle identification number 127
VW Play Apps 80

W
Warning lights
Overview 11
Warning triangle 117
Washers
see Wipers and washers 51
Weight 127
Wheels 110

Index 151

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