Rescue and Smart Assistant User Guide-V6.6.0 English

Rescue and Smart Assistant User Guide
Version 6.6.0
Lenovo
2023.6.29
Lenovo – PROPRIETARY
Contents
1 OVERVIEW .............................................................................................................................................. 3
1.1 RESCUE AND SMART ASSISTANT OVERVIEW ..................................................................................... 3
1.2 RESCUE AND SMART ASSISTANT CLIENT INTRODUCTION ................................................................. 3
1.2.1 System Requirement .................................................................................................................... 4
1.3 MOBILE ASSISTANT APP INTRODUCTION ........................................................................................... 4
1.3.1 Connect using USB ...................................................................................................................... 4
1.3.2 Connect using Wi-Fi .................................................................................................................... 5
1.3.3 HW Detection .............................................................................................................................. 6
1.3.4 Device Info .................................................................................................................................. 8
1.3.5 CPU Info...................................................................................................................................... 8
1.3.6 ROM Clean .................................................................................................................................. 9
2 SETUP ..................................................................................................................................................... 10
2.1 SETUP DETAILS ................................................................................................................................. 10
2.2 SOFTWARE UPGRADE ....................................................................................................................... 12
2.2.1 Recommended Upgrade............................................................................................................. 12
2.2.2 Mandatory Upgrade .................................................................................................................. 13
3 START PAGE ......................................................................................................................................... 14
3.1 USER ................................................................................................................................................. 14
3.1.1 User management ...................................................................................................................... 14
3.1.2 Registered devices ..................................................................................................................... 15
3.2 SETTING ............................................................................................................................................ 15
3.3 NOTIFICATION ................................................................................................................................... 16
4 DOWNLOAD CENTER ......................................................................................................................... 17
5 PLUG-IN INTRODUCTION .................................................................................................................. 19
5.1 RESCUE ............................................................................................................................................. 19
5.1.1 Phone Rescue ............................................................................................................................ 20
5.1.2 Tablet Rescue ............................................................................................................................ 31
5.1.3 Smart Device Rescue ................................................................................................................. 37
5.2 MOTO CARE ...................................................................................................................................... 42
5.3 BACKUP &RESTORE.......................................................................................................................... 43
5.3.1 Backup ....................................................................................................................................... 44
5.3.2 Restore ....................................................................................................................................... 44
5.4 MY DEVICE ....................................................................................................................................... 45
5.4.1 Home ......................................................................................................................................... 46
5.4.2 Android App Management......................................................................................................... 46
5.4.3 Pictures Management ................................................................................................................ 47
5.4.4 Songs Management.................................................................................................................... 50
5.4.5 Videos Management .................................................................................................................. 51
5.4.6 Contacts Management ............................................................................................................... 52
5.4.7 File Management ....................................................................................................................... 52
5.4.8 One-click clone .......................................................................................................................... 53
5.5 TOOLBOX .......................................................................................................................................... 54
5.5.1 Clipboard................................................................................................................................... 55
5.5.2 GIF Maker ................................................................................................................................. 55
5.5.3 Ringtone Maker ......................................................................................................................... 58
5.5.4 Screen Recorder ........................................................................................................................ 60
5.6 SUPPORT ........................................................................................................................................... 62
Lenovo – PROPRIETARY Page 1

5.6.1 Tips ............................................................................................................................................ 62
5.6.2 Forum ........................................................................................................................................ 64
5.6.3 Moli/Lena .................................................................................................................................. 65
5.6.4 Warranty.................................................................................................................................... 66
6 FEEDBACK ............................................................................................................................................ 66
7 SURVEY ................................................................................................................................................. 67

1 Overview
1.1 Rescue and Smart Assistant Overview

Rescue and Smart Assistant is a software tool which is offering a help to manage Lenovo and Moto mobile
phones of end users.
Its key functions include:
a. My Device: Connect device via USB cable or Wi-Fi, and then manage Pictures, Videos, Music,
Contacts, Files Management, Back &restore, One-click clone.
b. Rescue: Rescue device from software caused un-operational status.
c. Support: It contains Tips, Forum, Moli and Warranty. Tips: online How-tos & Solutions for devices;
Forum: submit your questions, and suggestion, discuss with other users; Moli: get online support
via chat; Warranty: Check your device’s warranty.
d. Toolbox: provide several tools, like GIF maker, ringtone maker, etc.
New functions have also been planned and will be available soon.
Rescue and Smart Assistant is composed of 2 parts:
1) PC client: Key platform for end user
2) Android APP: Assist PC client, named “Mobile Assistant”
1.2 Rescue and Smart Assistant Client Introduction
a. Function ribbon
b. Notification
c. Download
d. Setting management (Software update, change language and so on)
e. User (Register and so on)
f. Client control (Maximize, minimize, exit)
g. Rescue and Smart Assistant version info

1.2.1 System Requirement
Rescue and Smart Assistant supports the following Windows operating systems:
➢ Windows 7 (64 bit)
➢ Windows 10
1.3 Mobile Assistant App Introduction
a. Connection status indicator (Disconnected,

connecting, USB/Wi-Fi connected)
b. Scan button
c. Device information
d. CPU Info.
e. HW Detection
f. ROM Clean
g. Menu (About)
1.3.1 Connect using USB

1) Connect device with USB cable.
2) Turn on USB debug mode on device.
3) Authorize.
4) Connected successfully, Rescue and Smart Assistant client will install Mobile Assistant App on
device automatically.
5) After installation, keep the USB connection, and Rescue and Smart Assistant client will connect
with Mobile Assistant App automatically.

1.3.2 Connect using Wi-Fi

1) Connect device with USB cable, Rescue and Smart Assistant client will install Mobile Assistant
App on device automatically.
2) When you can see Mobile Assistant App on mobile device, disconnect USB cable.

3) Connect the device and PC to the same WI-FI. Touch “Scan” button at top on Mobile Assistant App
to scan the QR code displayed on Rescue and Smart Assistant PC client.
1.3.3 HW Detection
Click HW Detection to enter the HW Detection page and it checks if the phone's hardware is fine. It
supports to check Speaker, Ear Speaker, Microphone, Vibration, Rear Camera, Front Camera, Display,
Distance Sensor, Touch Screen, Battery, Gravity Sensor and WLAN.
Click an item’s icon to begin to hardware detection for this device.

For example:
Click Speaker icon, the “Test” page will appear, then click “Test”, it begins to test device’s Speaker. Test
finish, the test result page will appear:
Click “Yes”, the device’s Speaker inspection will be finished. Click “No”, and then click “Check Again”, it
will begin to test Speaker again.

1.3.4 Device Info
Click “Device Info”, the device information page will appear. It will display device’s Model Name, Battery,
IMEI1, IMEI2, Android Version, Root Status, Sensor Quantity, Serial Number, Current Version, SN and Up
Time.
1.3.5 CPU Info

Click “CPU Info”, the CUP information page will appear. It will display device’s CPU, RAM and ROM
information.

Click the icon, it will display the Processor, Hardware, Maximum frequency, Minimum frequency and
Current frequency.
1.3.6 ROM Clean

Click “ROM Clean”, it will enter “ROM Clean” page. It supports to clean Large File (more than 10MB),
Video, Download File, Installation Package, Photo, App.

Click an item to begin to clean file.
For example:
Click Large File, it will list more than 10MB file. Selected the file and click delete button, the selected file
will be deleted.
2 Setup
2.1 Setup Details

1. Double click the installation file “Rescue and Smart Assistant_setup.exe” to open the installer, you can
click drop-down list to set client’s language. And then click “Ok”.

2. Click “Next” to enter next page.
3. Accept license agreement and click “Next”.
4. Change the installation path by click “Browse…” if you want, and then click “Install”.

5. Wait for the installation to finish, and then click “Finish” to complete the installation.
2.2 Software Upgrade

2.2.1 Recommended Upgrade
1. Click at the top right and select “Software update” to click.
2. The new version available dialog box will appear.

3. Click “Upgrade Now” to download the new version of installer, and then installation will be in progress
automatically. Click “No, thanks” will cancel the downloading.
2.2.2 Mandatory Upgrade

If an important patch is released, it will be marked as mandatory one and Rescue and Smart Assistant client
will be enforced to apply this upgrade. A new version available dialog box will pop up automatically. Please
click “Upgrade Now” to download and then install the new version.

3 Start page
Launch Rescue and Smart Assistant, it will enter it’s start page.
3.1 User
3.1.1 User management
Click icon at the right top of page, the login dialog box pops up. You can login Rescue and Smart
Assistant Client by Lenovo ID.

3.1.2 Registered devices
Log in your account, and then connect your new device. The prompt box will pop up as follow:
Click “Yes” button, your device information will be collected. Click the username icon and “Registered
devices”, you can view your connected device. You can unregister the device when clicking the icon.
3.2 Setting
Click icon at the right top of page, and then you can view the user guide, switch the client’s language on
setting management.
a. Help
Click Help, you can view the help document.
b. Language Option
Click Language, and then select “Português” and OK, you can switch the client’s language to Portuguese.

Click Ok button, the following page will appear. Click Restart Now, the Client will be restarted at now and
its language will be changed.
3.3 Notification
Launch Rescue and Smart Assistant client, the unread notification will pop up automatically.
Click icon, it will list all notification. Here, you can click delete icon to delete the notification. You can
also view history notification.

4 Download Center
Click icon, it will enter download center. All downloading resource including ROM package and
Country code package will be added to “In progress” page.
• Click pause icon, the pause icon will become to start icon and the downloading resource will be
stopped.
• Click start icon to restart to download resource.
• Click delete icon to delete the downloading or pause resource.
• Click “Change” option to modify the resource storage path.
• Click “Open” option to enter the resource storage path.
All downloaded resource will be moved from “In progress” page to “Downloads” page. You can delete the
downloaded resource by clicking the Delete icon. Enter “select a Device” page, select a device’s firmware
and download it. The firmware download competed, the “Go to Rescue” button will be displayed behind of
the firmware on “Downloads” page.


Click the “Go to Rescue” button, it will switch to the “select a Device” page and match to the corresponding
firmware.
5 Plug-in Introduction
5.1 Rescue
Click the “Rescue” plug-in button:

Once loading is completed, the following page will appear:
5.1.1 Phone Rescue

5.1.1.1 IMEI matching Rescue
Click “PHONES” option, it will show the IMEI detection page. Enter the IMEI number of the device to
be rescued in the input box.
Note: In the following two cases, the IMEI matching page will not be displayed:
A. PC’s region is US and RSA Client language is English.
B. PC’s region is China and RSA Client language is China.
Click to search, it will show the result of matching if it can match a firmware.

Click “OK” will enter the rescue page, click “Download” button to download the firmware.
Downloading the firmware…

When firmware downloaded, the “Rescue” button will be displayed.
Click the “Rescue” button, it will begin to rescue. The progress bar will appear.


Once the rescue is completed, the following pop-up box will appear. It can be shared to twitter or Facebook.
5.1.1.2 Fastboot Mode Rescue

Connect a Fastboot mode device according to the prompt message on Phone rescue page.

If it is a supported model and there is one matched firmware, a similar display will appear as follow:
Click “Download” icon to download the firmware. When the firmware download finished, click the “Rescue”
button to rescue device.

Click “Rescue”, it will begin to rescue, and the progress bar will appear.
5.1.1.3 Manual selection Rescue

Click “PHONES” button, it enters the IMEI input page.
Click “How to find IMEI” button, it will show the method.

Click “More” --> “Connect Device”, it will enter the following page. Then click “Manual Selection”, it will
enter Phone’s Manual selection page.
Enter Manual selection page for the first time and you have registered any device(s), the “You used these
devices recently. Would you like to rescue one of these” pop-up box will pop up. Select one device that you
want to rescue, Rescue and Smart Assistant client will match the selected device’s product name and model
name automatically.

Enter Phone’s manual selection page, select product name and model name in “Product Name” and “Model
Name” box. If it cannot match the ROM image, input other parameters (eg: HW Code, SIM Count or
Country). When match the ROM image, click “Download” icon to download the ROM image.
The “Rescue” button will be highlighted after the firmware is downloaded completely.

Click “Start Rescue” button, it will begin to rescue, and the progress bar will appear:

Country Code Setting:
If the device needs to deploy country code, the following dialog will appear. Follow the prompting message
to operate device and set country code.
Notice: The device’s product name will be listed in the first line after rescued the device. You can click
“unpin from top” button to unpin it from top.
5.1.2 Tablet Rescue

5.1.2.1 SN matching Rescue

Click “TABLETS” button, it will show the SN detection page.
Enter the SN number of the device to be rescued in the input box. Click to search, it will show the result
of matching if it can match a firmware.



5.1.2.2 USB Debugging Mode Rescue

Power on your device, enable “USB debugging” on device. Enter any page of rescue except for phone’s
manually selecting the page. Connect your tablet via USB cable, if it is a supported model and there is one
matched ROM available, a similar display will appear as follow. You can click download icon to download
firmware.

When the firmware download finished, you can click the “Start Rescue” button to rescue device.
Disconnect your device and connect the device according to the prompting message, the flashing will begin
and then the progress bar will appear as follows:

5.1.2.3 Manual selection rescue

Click “TABLETS” button, it will show the SN detection page. Click “How to find SN?” --> “More” -->
“Manual Selection”, it will enter tablet manual selection page.
The rescue step is similar with the manual selection rescue of phone rescue. The specific content is in
5.1.1.3.
5.1.3 Smart Device Rescue
5.1.3.1 SN matching Rescue
Click “Smart Device Rescue” button, it will show the SN detection page. Enter the SN number of the
device to be rescued in the input box.

Click to search, it will show the result of matching if it can match a firmware.



5.1.3.2 Manual selection rescue

Click “SMART DEVICES” button, it will show the SN detection page. Click “How to find SN?” -->
“More” -->“Manual Selection”, it will enter smart device manual selection page.
The rescue step is similar with the manual selection rescue of phone rescue. You can select the device
according to the device’s icon. The specific content is in 5.1.1.3.
5.2 Moto Care

It will search the warranty information while input the IMEI to match the rom in rescue page. If the IMEI’s
warranty information shows ‘out of warranty’, the bottom of the client will show the entrance of the moto
shop.

Click the banner at the bottom of client, will enter the moto shop in web.
If the IMEI’s warranty information shows ‘in warranty’ and never bought moto care, the bottom of the client
will show the entrance of the moto care.
Click the banner at the bottom of client, will enter the moto care in web.
5.3 Backup &Restore

Connect one device to Client by USB cable.

5.3.1 Backup
Click Backup icon and select Contacts, Pictures, Songs or Videos icon, and then click Backup button to
backup.
Click Change icon to change the save path for backup file.
Click Open icon to enter the save path.
Check “Encrypt backup” option, you can set the backup file’s password.
5.3.2 Restore
Click “Restore” icon, and then it will enter Restore page. It will display the backup file’s Model Name, Size,
Backup date and Notes.
Click “Import” icon to import backup file.

Select backup file and click “Extract” icon to extract the backup file, and then import them one by one.

Select backup file and click “Delete” icon to delete the backup file.
Click “Model name”, “Size”, “Backup date” or “Notes” to sort by backup file.
Select a backup file, then click “Restore” button to enter detail restore page. And then select needed restore
item and click “Continue” to restore.
Restore completed, the following page will appear:
5.4 My Device
My Device module is designed to manage the media content of mobile device, such as Pictures, Videos,
Songs, Contacts, etc. To use this function, device must be connected; the connection could be either USB
cable or Wi-Fi.
Click the “My Device” icon to launch this plug-in.

5.4.1 Home
a. Device info: Display the devices information including model name, battery power, IMEI, SN,
Internal storage capacity, external storage capacity, Android Version and Current Version.
b. Capture screen: Shot the device’s picture.
c. Refresh: Refresh and display current device’s picture.
d. Switch Device: Switch the connected device.
e. Rescue: Go to Rescue module.
f. Warranty & Service: If the connected device is a mobile phone, search for warranty information
through IMEI, otherwise search for warranty information through SN.
5.4.2 Android App Management

a) Export: Select an App, then click “Export” and select a PC path. The app’s APK file will be
exported to the specified path.
b) Uninstall: Select an app, and then click “Uninstall” to uninstall it. Or click the Uninstall button
behind the application.
c) Search: Input keywords to search the name of an App from the list.
d) Sort: App supports sort function. You can sort them by “Name”, “Size”, “Data size” or “Version”.
e) Select All: You can use it to select all Android Apps from the list.
5.4.3 Pictures Management
Click “Pictures” icon to enter the pictures management page. It contains Camera and Album page. It only
displays camera’s picture. And it will display all pictures of device on Album page. Album page will display
all pictures’ folder on device and the page as below:


Double click a folder, the picture management page will appear:
a) Import: Import pictures from a specified PC path by click “Import” button.

b) Export: Select picture(s) from the list, then click “Export” and select a PC path. The selected
picture(s) will be exported to the specified path.
c) Delete: There are three methods to delete picture(s) from device.
• Select picture(s), then click “Delete” button to delete selected pictures.

• Double-click one picture, the original image will display. And then click the “Delete” icon at
bottom.
d) View: Pictures supports two view modes: Time and Grid. You can click icon to switch to time
mode, click icon to switch to grid mode. You also can double-click the picture to view the
original picture. And then click the rotate icon to rotate the picture. Click the “<” or “>” to view
previous or next picture.
e) Select All: You can use it to select all pictures from the list.
5.4.4 Songs Management
Click “Songs” icon to enter the songs management page.
a) Import: Import songs from a specified PC path by click “Import” button.

b) Export: Select song(s), and then click “Export” button and select a PC path. The selected song(s) will
be exported to the specified path.
c) Delete: Select song(s), then click “Delete” button to delete selected one(s).
d) Search: Input keywords to search the name of song from the list.
e) Sort: You can sort the song list by clicking on the column names: “Name”, “Artist”, “Album”,
“Duration”, “Size” or “Modified date”.
f) Select All: You can use it to select all song(s) from the list.
g) Set as Ringtone: Click “Set as Ringtone” button to set the song as “Call”, “Notification” or “Alarm”
ringtone.
h) Play: Double-click song to play the song and drag progress bar to change the progress. And drag
volume-progress to adjust volume. Click icon to switch to play previous song. Click icon to
switch to play next song. Click icon to stop play song.

5.4.5 Videos Management
Click “Videos” icon to enter the videos management page.
a) Import: Import video file(s) from a specified PC path by click “Import” button.
b) Export: Select video, and then click “Export” and select export path. The selected video will be
exported to export path.
c) Delete: Select video, then click “Delete” to delete selected video.
d) View: Video supports two view modes: Grid and List. Click icon to switch to list mode, click
icon to switch to grid mode.
e) Select All: Video supports select-all video function.
f) Sort: Video supports sort function on list mode. You can sort them by “Name”, “Duration”, “Size”,
“Type” or “Modified date”.

5.4.6 Contacts Management
Click “Contacts” icon to enter the contacts management page.
a) Add Contact: Add new contact by click “Add Contact” icon.

b) Import: Import contact from PC path by click “Import” icon.
c) Export: Select contact, and then click “Export” and select export path. The selected video will be
exported to export path.
d) Delete: Select contact, then click “Delete” to delete selected contact.
e) Refresh: When adding or deleting contact on Device/ Rescue and Smart Assistant Client, click
“Refresh” icon, it will display new contacts list.
f) Search: Input keywords to search contact.
g) Add Group: Click “+” icon to add new contact’s group on Group list.
h) Details: Click “Details” icon to show the detail information of the contact, and then click “Edit” in the
popup box can change or and information for the contact.
5.4.7 File Management

Click “File” icon to enter the file management page. It will display PC’s file at above and the device’s
internal storage file at below. Double-click the folder to open the folder.
You can input words in Search box to search file or folder.
5.4.8 One-click clone
Connect two devices to Client, then click One-click clone option, it will enter One-click clone page. Select
the older device as “From” device, new device as “To” device.

Select the backup file, then click Start button, the “Transferring” page will be displayed.
Cloning finished, and then it will enter the result page.
5.5 Toolbox
Click the “Toolbox” lug-in button:
There are four functions: Clipboard, GIF Maker, Ringtone Maker and Screen Recorder.

5.5.1 Clipboard
Click “Clipboard” to enter “Clipboard” page. Copy texts from/to phone to/from PC.
Clipboard to phone: Enter “Clipboard” page, copy texts on PC, the texts will paste to clipboard on
“Clipboard” page. And click “Clipboard to phone”. The texts will to phone’s clipboard.
Clipboard from phone: Copy texts on phone, and then click the “Clipboard from phone”, the phone’s texts
will to “Clipboard” page.
5.5.2 GIF Maker
Click “GIF Maker” to enter “GIF Maker” page. It supports to make gifs from picture in PC.

a. Click “Add” to add picture.

b. Modify the “Output Size” to set the gif’s size.
c. Modify “Frame Rate” to set the gif’s frame rate.
d. Modify the “Save to” to set the gif’s save path.
Move the mouse over the picture. It will appear the “Delete” and “Edit” icon.
Click the “Delete” icon to delete the picture.

Click the “Edit” icon to enter Edit page. You can edit the picture and save it.


After adding the pictures, and then move the mouse to the preview area, the play icon will appear. Click play
button to preview the GIF.
Click “Create GIF” button after adding pictures, it will be creating gif. The created gif will save to “Save to”
the storage path.
5.5.3 Ringtone Maker

Click “Ringtone Maker” to enter “Ringtone Maker” page. It supports to make ringtone from your music. If
you need to make ringtone, please follow the steps as below.
1) Click “Add MP3 audio file” button to select PC’s music.

2) Move the “start point” and “end point”, and then click “Play” icon to listen to the music.
3) Click the “Call ringtone” or “Notification ringtone” to set ringtone type.
4) Finally, connected device, and then click “Set as Ringtone” to set the music as device ringtone
(“Call ringtone” or “Notification ringtone”). Or click “Save”, and then save the music to PC or save
the music to phone.

5.5.4 Screen Recorder
Click “Screen Recorder” to enter “Screen Recorder” page. It supports to record screen of your phone as
video. Connect device, the following page will be appeared. It supports two functions: Screen Recorder and
Recording video management.
Record Screen of Mobile Assistant APP:

Connect your device to client by USB cable, and then click “Recording” icon, the following page will be
appeared on your device.
Click “Setting” icon at right top of page, it will enter setting page. You can set Resolution, recording
direction and sound recording.

Click “Recording” button, it begins to record screen. You can pause or stop recording screen by those two
ways as follow:
• Slip down the notification bar.

• Click device’s task key, and then Click Mobile Assistant app task.
Video Management:
a. Export: Select recording video, and then click “Export” and select export path. The selected video
will be exported to export path.
b. Delete: Select recording video, then click “Delete” to delete selected video.
c. Refresh: After recording video or delete recording video on device, click “Refresh” and loading
latest video.
d. View: It supports two view modes: Grid and List. Click icon to switch to list mode, click
icon to switch to grid mode.
e. Select All: Select all recording videos.
f. Sort: Video supports sort function on list mode. You can sort them by “Name”, “Duration”, “Size”
or “Modified date”.

5.6 Support
Click the “Support” plug-in button.
Select category (Lenovo Phones, Lenovo Tablets or Moto Phones), there are four functions: Tips, Forum,
Moli \Leno and Warranty.
5.6.1 Tips
Click the “Tips” button:

Tips Online shows How-tos & Solutions for Lenovo and Moto devices according to user’s selection.
For example: Lenovo Tablets is selected, once loading is completed, the following page will be appeared.
You can re-select category to view moto phones or Lenovo Phones’ tips.
It will display the Lenovo Tablet and Registered Device buttons. There are two ways to find product’s
solution.
• Click Lenovo Tablets or Registered button, and then select sub-series and product. It will enter the
product solution page automatically.
• If you know your product name, you can input product name to search product’s solution on “Search
By Product Name” input box. And if you connect one device, the connecting device will be
displayed on “Search By Product Name” input box.

After inputting solution title and then click search icon, it will search the related solution information.
Click the link to view the solution details page.
5.6.2 Forum
Click the “Forum” button:

For Example:
Lenovo Tablets category is selected, the following page will be appeared:
5.6.3 Moli/Lena
Click the “Moli” button:
For Example:
Moto Phones category is selected, once loading is completed, the following page will be appeared. You can
get the help via communicating with Motorola Support.

5.6.4 Warranty
Click the “Warranty” button:
Once loading is completed, the following page will be appeared. There are two way to check your device’s
warranty:
• The connecting devices and registered devices’ SN will be listed on input box. Click the drop-down
list, select one of SN, and then check icon to check.
• Input SN/IMEI on input box and then click icon to check.
Checking successful, it will display the device’s warranty. If checking failed, it will display “No products
match that query.”
6 Feedback
Click Feedback on right bottom, you can enter feedback page. Submit your feedback, your feedback will be
returned to Lenovo.

7 Survey
You can take some time to fill the Rescue and Smart Assistant survey if showing, so that we can make
Rescue and Smart Assistant better. We are glad to receive your feedback.
Example survey：

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Rescue and Smart Assistant User Guide

Rescue and Smart Assistant User Guide

Lenovo – PROPRIETARY Page 1

Lenovo – PROPRIETARY Page 2

1.1 Rescue and Smart Assistant Overview

1.2 Rescue and Smart Assistant Client Introduction

Lenovo – PROPRIETARY Page 3

1.3 Mobile Assistant App Introduction

a. Connection status indicator (Disconnected,

1.3.1 Connect using USB

Lenovo – PROPRIETARY Page 4

1.3.2 Connect using Wi-Fi

Lenovo – PROPRIETARY Page 5

Click an item’s icon to begin to hardware detection for this device.

Lenovo – PROPRIETARY Page 6

Lenovo – PROPRIETARY Page 7

1.3.5 CPU Info

Lenovo – PROPRIETARY Page 8

1.3.6 ROM Clean

Lenovo – PROPRIETARY Page 9

2.1 Setup Details

Lenovo – PROPRIETARY Page 10

3. Accept license agreement and click “Next”.

Lenovo – PROPRIETARY Page 11

2.2 Software Upgrade

2. The new version available dialog box will appear.

Lenovo – PROPRIETARY Page 12

2.2.2 Mandatory Upgrade

Lenovo – PROPRIETARY Page 13

3.1.1 User management

Lenovo – PROPRIETARY Page 14

Lenovo – PROPRIETARY Page 15

Lenovo – PROPRIETARY Page 16

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5.1.1 Phone Rescue

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Downloading the firmware…

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When firmware downloaded, the “Rescue” button will be displayed.

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5.1.1.2 Fastboot Mode Rescue

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5.1.1.3 Manual selection Rescue

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Click “How to find IMEI” button, it will show the method.

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5.1.2 Tablet Rescue

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Downloading the firmware…