This document outlines the resume of Jerry Syabani. It details his education, work experience, leadership experience, certifications, and abilities. His work experience includes roles at PT Lamudi Classifieds, PT Bank KB Bukopin Syariah, and as a Product Owner at PT Bank KB Bukopin Syariah where he was responsible for new product development and stakeholder relationships.
This document outlines the resume of Jerry Syabani. It details his education, work experience, leadership experience, certifications, and abilities. His work experience includes roles at PT Lamudi Classifieds, PT Bank KB Bukopin Syariah, and as a Product Owner at PT Bank KB Bukopin Syariah where he was responsible for new product development and stakeholder relationships.
This document outlines the resume of Jerry Syabani. It details his education, work experience, leadership experience, certifications, and abilities. His work experience includes roles at PT Lamudi Classifieds, PT Bank KB Bukopin Syariah, and as a Product Owner at PT Bank KB Bukopin Syariah where he was responsible for new product development and stakeholder relationships.
This document outlines the resume of Jerry Syabani. It details his education, work experience, leadership experience, certifications, and abilities. His work experience includes roles at PT Lamudi Classifieds, PT Bank KB Bukopin Syariah, and as a Product Owner at PT Bank KB Bukopin Syariah where he was responsible for new product development and stakeholder relationships.
Education Bung Hatta University Padang, West Sumatera Bachelor of Economics, Accounting, GPA 3.02 April 2019
Experience PT Lamudi Classifieds Central Jakarta, DKI Jakarta Client Relationship Officer June 2022 – Present • Generate new business leads through cold calling and networking, resulting in a X% increase in new client acquisition. • Ensure and perform KYC of all client needs and capabilities for the right product. • Understand all product knowledge and provide recommendations to clients as needed. • Analysist customer cases issue to drive conclusions. • Guiding clients in applying for housing loans and facilitating them to banks. • Establish unique relationships with potential buyers through empathy and building rapport. • Visits with customers to developers and projects and making sure to close the deal from there. • Assist in negotiation submission of client requests to developers. • Record and update customer information in the database for the progress with note useful information using CRM. • Maintain a positive and productive relationship with the client, resulting in consistently high customer satisfaction ratings.
PT Bank KB Bukopin Syariah Central Jakarta, DKI Jakarta
Account Officer December 2021 – March 2022 • Manage existed Credit account in Jabodetabek Area. • Collaboration and coordinated with another department to ensure all program for run smoothly. • Prepare reports of Department regularly. • Sells consumer product/services and establishing the agreement with Property Developer and • Property Agent. • Resolve customer disputes and problems regarding instalment payment transactions and late payment. • Collect and verify data of customer credit applications. • Record data of customer credit applications for pipeline. • Reconciliation of customer instalment payment transactions based on recorded Banking data.
PT Bank KB Bukopin Syariah Central Jakarta, DKI Jakarta
Product Owner March – November 2021 • Monitor progress Area and Branch Credit pipeline. • Conduct Benchmarking and new leads for new consumer product business opportunities. • Create a consumer products / program with business development department. • Develop and present the Department programs to internal and external stakeholders. • Collaborate with internal (e.g. compliance, legal, credit analyst, risk control and operation) and external stakeholders (e.g. developer, agent and corporate) for product cross selling and marketing. • Update and Identify product requirements need & collaborated with Business Development for improve product for Area and Branch execution. • Report Department performance regularly to management. • Create a program for consumer products market accelerations & monitored a progress of programs. • Moderate and Create business proposal to attract for the agreement with Property Developer and Property Agent. • Build and maintain relationship with Developers and Agent Partners.
Leadership & Activities
Bung Hatta University Art Club Padang, West Sumatera General Lead September 2017 – November 2018 • Manage daily campus art and organization activity. • Manage campus art events. • Planning and execute idea of member organization for campuses events. • Collaborate with University executive for campus promotions. • Collaborate with other art organization University in Padang. Certifications • Basic Shariah Banking Training • The Fundamental of Digital Marketing • Google Analytics for Beginners • Getting Started with Facebook and Partner Measurement Solutions • Spreadsheets for Beginners • Microsoft Excel Pivot Table • Basic Intensive English Program
Ability
• Microsoft Excel • Time Management
• Microsoft Word • Problem Solving • Microsoft Power Point • Fast Learner • Google Sheets • Marketing • Google Doc • Organization • Google Slides • Analytical and Logical Thinking • Communication
