BofA Presentation Materials 1Q 24
BofA Presentation Materials 1Q 24
BofA Presentation Materials 1Q 24
1Q24 results included additional FDIC special assessment accrual of $0.7B in pretax noninterest expense, which reduced earnings
by $0.07 per diluted common share
Note: Amounts may not total due to rounding. N/M stands for not meaningful.
1
Amounts in this column (other than total revenue, net of interest expense, provision for credit losses, and average diluted common shares) are adjusted for the FDIC special assessment accrual. Adjusted amounts
represent non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures, see note A on slide 30. For important presentation information, see slide 34.
2
For more information on reserve build (release), see note B on slide 31.
3
Represent non-GAAP financial measures. For more information on pretax, pre-provision income and a reconciliation to the most directly comparable GAAP financial measure, see note C on slide 31. For important 2
presentation information about these measures, see slide 34.
Continued Organic Growth in 1Q24
Added ~245,000 net new checking accounts; Added over 7,300 net new relationships across Merrill
21 consecutive quarters of growth and Private Bank
Added over 1MM credit card accounts1 Opened ~29,000 new bank accounts
Record 3.9MM consumer investment accounts, with Record client balances of nearly $4T, up 13% YoY
$44B net client flows since 1Q23
#3 investment banking fee ranking; grew market share 8 consecutive quarters of YoY sales and trading
115 bps vs. 1Q233 revenue growth
Grew investment banking fees 35% YoY to $1.6B Highest 1Q sales and trading revenue in over a decade
Added 25% more Global Commercial Banking new Record average loan balances of $134B, up 7% YoY
clients YTD vs. 1Q234
Zero trading loss days in 1Q24
Grew average deposits 7% from 1Q23, including 12%
growth in Corporate Bank deposits
1
Includes credit cards across Consumer Banking, Small Business, and Global Wealth & Investment Management.
2
Includes net client flows across Merrill, Private Bank, and Consumer Investments.
3
Source: Dealogic as of March 31, 2024.
4
Preliminary as of March 31, 2024.
3
1Q24 Highlights
(Comparisons to 1Q23, unless otherwise noted)
• Net income of $6.7B; diluted earnings per share (EPS) of $0.76; ROE1 9.4%, ROTCE1,2 12.7%
– Excluding FDIC special assessment, adj. net income $7.2B; adj. diluted EPS $0.83; adj. ROE 10.2%, adj. ROTCE 13.8%3
• Revenue, net of interest expense, of $25.8B ($26.0B FTE)1,2 decreased $0.4B, or 2%, including higher investment banking and
asset management fees, as well as sales and trading revenue, and lower net interest income (NII)
– NII of $14.0B ($14.2B FTE)2 decreased $0.4B, or 3%, as higher deposit costs more than offset higher asset yields and
modest loan growth
• Provision for credit losses of $1.3B
– Net charge-offs (NCOs) of $1.5B4 increased compared to 1Q23 and 4Q23, driven primarily by credit card and commercial
real estate office
– Net charge-off ratio of 58 bps vs. 32 bps in 1Q23 and 45 bps in 4Q234
– Net reserve release of $0.2B vs. net reserve build of $0.1B in 1Q23 and net reserve release of $0.1B in 4Q23
• Noninterest expense of $17.2B increased $1.0B, or 6%, vs. 1Q23
– Excluding FDIC special assessment, adjusted noninterest expense of $16.5B increased $0.3B, or 2%3
• Balance sheet remained strong
– Average deposits of $1.91T increased $14B, or 1%, vs. 1Q23
– Average loans and leases of $1.05T were modestly higher vs. 1Q23
– Common Equity Tier 1 capital of $197B increased $2B from 4Q23
– Common Equity Tier 1 ratio of 11.8%; 184 bps above regulatory minimum
– Average Global Liquidity Sources of $909B5
– Paid $1.9B in common dividends and repurchased $2.5B of common stock, including repurchases to offset shares awarded
under equity-based compensation plans
1
ROE stands for return on average common shareholders’ equity. ROTCE stands for return on average tangible common shareholders’ equity. FTE stands for fully taxable-equivalent basis.
2
Represent non-GAAP financial measures. For important presentation information about these measures, see slide 34.
3
Represent non-GAAP financial measures. For a reconciliation to the most directly comparable GAAP financial measures, see note A on slide 30. 1Q24 adjusted noninterest expense of $16.5B is calculated as reported
noninterest expense of $17.2B, less the FDIC special assessment of $0.7B. Reported noninterest expense for 1Q23 was $16.2B. For important presentation information, see slide 34.
4
Excludes loans measured at fair value. Net charge-off ratio is calculated as annualized net charge-offs divided by average outstanding loans and leases during the period. 4
5
See note D on slide 31 for definition of Global Liquidity Sources.
Balance Sheet, Liquidity, and Capital
(EOP1 basis unless noted)
Balance Sheet Metrics 1Q24 4Q23 1Q23 Basel 3 Capital ($B)4 1Q24 4Q23 1Q23
1
EOP stands for end of period.
2
See note D on slide 31 for definition of Global Liquidity Sources.
3
Represent non-GAAP financial measures. For important presentation information, see slide 34.
4
Regulatory capital ratios at March 31, 2024 are preliminary. Bank of America Corporation (the Corporation) reports regulatory capital ratios under both the Standardized and Advanced approaches. Capital adequacy is
evaluated against the lower of the Standardized or Advanced approaches compared to their respective regulatory capital ratio requirements. The Corporation’s binding ratio was the Total capital ratio under the 5
Standardized approach for March 31, 2024 and December 31, 2023, and the CET1 ratio under the Standardized approach for March 31, 2023.
Average Loan and Lease Trends
Total Loans and Leases ($B) Total Loans and Leases by Portfolio ($B)
$1,100 $750
YoY
$1,041 $1,047 $1,046 $1,051 $1,048 +1% $588 $593 $589 $592 $591
$900 $250
$800 $0
1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24
Consumer Commercial
Loans and Leases in Business Segments ($B) Total Loans and Leases in All Other ($B)
$1,250 $15
YoY
$1,031 $1,037 $1,037 $1,041 $1,039 +1%
$1,000 125 129 131 134 134 +7% $10 $10 $9 $9 YoY
$10 $9 (12%)
$750 381 383 376 375 374 (2%) 2 2 2 2
2
$500
221 219 219 219 219 (1%) $5
8 8 8 8 7
$250
304 307 311 313 313 +3%
$0 $0
1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24
Consumer Banking GWIM Global Banking Global Markets Residential mortgage Home equity
6
Average Deposit Trends
Bank of America Ranked #1 in U.S. Retail Deposit Market Share1
$500 343
$750 1,362 1,387 +2% +38%
1,264 1,278 1,311
1,002 $250 501 490 482 478 480 0% +27%
377
$0 $0
4Q19 1Q23 2Q23 3Q23 4Q23 1Q24 4Q19 1Q23 2Q23 3Q23 4Q23 1Q24
Interest-bearing Noninterest-bearing Other deposits Core operating deposits 2
$200 362
224 219 223 228 233 +2% +39%
315 351 +3% +73%
$100 289
167 257
209
$0 $0
4Q19 1Q23 2Q23 3Q23 4Q23 1Q24 4Q19 1Q23 2Q23 3Q23 4Q23 1Q24
Bank deposits3 Sweep deposits Interest-bearing Noninterest-bearing
Note: Amounts may not total due to rounding. Total Corporation also includes Global Markets and All Other.
1
Estimated U.S. retail deposits based on June 30, 2023 FDIC deposit data.
2
Core operating deposits include Consumer and Small Business checking products and exclude consumer investments, which are included in other deposits.
3
Includes Preferred Deposits, other non-sweep Merrill bank deposits, and Private Bank deposits.
7
Managing Excess Deposits
Deposits in Excess of Loans (EOP, $B) Cash and Securities Portfolios ($B)1
$2.5T $1,331
$1,205 $1,223
348
333 313
308
$1,085B $897B $634 277 323
$451B 162
216
$0.5T
4Q19 4Q21 1Q24 4Q19 4Q21 1Q24
Deposits Loans Deposits in excess of loans HTM securities AFS & other securities Cash & cash equivalents
Cash & Securities Yield vs. Deposit Rate Paid • Deposits in excess of loans grew from $0.5T in 4Q19 and peaked at
$1.1T in 4Q21; remained elevated at $0.9T in 1Q24
4.00% 3.60% • Excess deposits stored in cash and investment securities
– 52% cash and AFS and 48% HTM in 1Q24
3.00% – Cash levels of $313B remained well above pre-pandemic ($162B
in 4Q19)
1.93% • AFS securities mostly hedged with floating rate swaps; duration less
2.00% than 0.5 years and marked through AOCI1 and regulatory capital
• HTM securities book has declined $96B since peaking at $683B in
3Q21; down $38B vs. 1Q23 and $8B vs. 4Q23
1.00%
– MBS1 of $458B down $8B, and U.S. Treasuries and other
securities of $129B flat vs. 4Q23
0.00% – Valuation2 declined $11B from 4Q23, driven primarily by higher
4Q19 4Q21 1Q24 mortgage interest rates
• Blended cash and securities yield continued to improve in 1Q24 and
Cash & securities yield 3 Total deposit rate paid is 168 bps above deposit rate paid
Net Interest Yield (FTE)1 Net Interest Income excl. GM (FTE, $B)1
4.00% $14.6 $14.3 $14.5 $14.1 $14.2
$15.0
2.85%
3.00% 2.65% 2.64% $10.0
2.47% 2.50%
$14.5 $14.0 $13.9 $13.5 $13.5
2.00% 2.20% $5.0
2.06% 2.11%
1.97% 1.99%
1.00% $0.0
1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24
Reported net interest yield Net interest yield excl. GM
NII excl. GM GM NII
Note: Amounts may not total due to rounding. FTE stands for fully taxable-equivalent basis.
1
Represent non-GAAP financial measures. Net interest yield adjusted to exclude Global Markets NII of $0.7B, $0.6B, $0.7B, $0.3B, and $0.1B and average earning assets of $692.9B, $667.1B, $656.0B, $657.9B, and
$627.9B for 1Q24, 4Q23, 3Q23, 2Q23, and 1Q23, respectively. The Corporation believes the presentation of NII and net interest yield excluding Global Markets provides investors with transparency of NII and net
interest yield in core banking activities. For important presentation information, see slide 34.
2
NII asset sensitivity represents banking book positions. See note E on slide 31 for information on asset sensitivity assumptions. 9
Expense and Efficiency
Total Noninterest Expense ($B)
$20.0 $17.7 $17.2
$16.2 $16.0 $15.8
2.1 0.7
6.3 6.6 6.3 6.1 6.3
$10.0
$15.61 $16.51
9.9 9.4 9.6 9.5 10.2
$0.0
1Q23 2Q23 3Q23 4Q23 1Q24
Compensation and benefits Other FDIC special assessment
Efficiency Ratio
70%
66%
64% 64%
65% 63%
62%
60%
55%
1Q23 2Q23 3Q23 4Q231 1Q241
• 1Q24 and 4Q23 noninterest expense of $17.2B and $17.7B included accruals of $0.7B and $2.1B for the estimated amount of the FDIC
special assessment for uninsured deposits of certain failed banks
• Excluding the FDIC special assessment, 1Q24 adjusted noninterest expense of $16.5B increased $0.3B, or 2%,1 vs. 1Q23, driven primarily
by investments in people, including revenue-related incentives
– 1Q24 adjusted noninterest expense increased $0.9B, or 6%, vs. adjusted 4Q23,1 driven by seasonally elevated payroll taxes, revenue-
related expenses, and other annual awards and merit
$0
1Q23 2Q23 3Q23 4Q23 1Q24
1
Excludes loans measured at fair value.
2
Allowance for loan and lease losses ratio is calculated as allowance for loan and lease losses divided by loans and leases outstanding at the end of the period.
11
Asset Quality – Consumer and Commercial Portfolios
Consumer Net Charge-offs ($MM) Consumer Metrics ($MM) 1Q24 4Q23 1Q23
Provision $959 $1,264 $945
$1,250 1.25%
$1,028 Nonperforming loans and leases 2,697 2,712 2,714
$1,000 $913 1.00% % of loans and leases1 0.59 % 0.59 % 0.60 %
$804
$720 0.91% Consumer 30+ days performing past due $4,206 $4,414 $3,344
$750 $653 0.75%
0.79% Fully-insured2 476 527 580
0.70%
$500 0.64% 0.50%
0.58% Non fully-insured 3,730 3,887 2,764
$250 0.25% Consumer 90+ days performing past due 1,531 1,478 1,168
Allowance for loans and leases 8,476 8,520 7,361
$0 0.00% % of loans and leases1 1.87 % 1.85 % 1.63 %
1Q23 2Q23 3Q23 4Q23 1Q24
# times annualized NCOs 2.05 x 2.35 x 2.78 x
Credit card Other Consumer NCO ratio
Commercial Net Charge-offs ($MM) Commercial Metrics ($MM) 1Q24 4Q23 1Q23
$470 Provision (benefit) $360 ($160) ($14)
$500 0.50%
Reservable criticized utilized exposure 24,529 23,300 19,789
Nonperforming loans and leases 3,186 2,773 1,204
$279
% of loans and leases1 0.54 % 0.47 % 0.20 %
0.32%
$250 0.25%
Allowance for loans and leases $4,737 $4,822 $5,153
$154 $149 $127 % of loans and leases1 0.80 % 0.82 % 0.87 %
0.19%
12
Consumer Banking
Inc / (Dec)
• Net income of $2.7B
Summary Income Statement ($MM) 1Q24 4Q23 1Q23
• Revenue of $10.2B decreased 5% from 1Q23, driven
Total revenue, net of interest expense $10,166 ($163) ($540) primarily by the impact of lower deposit balances
Provision for credit losses 1,150 (255) 61
• Provision for credit losses of $1.2B vs. $1.1B in 1Q23
Noninterest expense 5,475 241 2
– Net reserve build of $6MM vs. $360MM in 1Q23
Pretax income 3,541 (149) (603)
Pretax, pre-provision income1 4,691 (404) (542) – Net charge-offs of $1.1B increased $415MM
from 1Q23, driven by credit card
Income tax expense 885 (37) (151)
Net income $2,656 ($112) ($452) • Noninterest expense of $5.5B relatively flat to 1Q23
– Efficiency ratio of 54%
Key Indicators ($B) 1Q24 4Q23 1Q23 • Average deposits of $952B decreased $74B, or 7%,
Average deposits $952.5 $959.2 $1,026.2 from 1Q23
Rate paid on deposits 0.55 % 0.47 % 0.12 % – 58% of deposits in checking accounts;
Cost of deposits2 1.43 1.36 1.36 92% are primary accounts5
Average loans and leases $313.0 $313.4 $303.8 • Average loans and leases of $313B increased $9B,
Net charge-off ratio 1.47 % 1.30 % 0.97 % or 3%, from 1Q23
Net charge-offs ($MM) $1,144 $1,023 $729 • Combined credit / debit card spend of $219B
Reserve build ($MM) 6 382 360 increased 5% from 1Q234
Consumer investment assets3 $456.4 $424.4 $354.9 • Record consumer investment assets of $456B
Active mobile banking users (MM) 38.5 37.9 36.3 grew $101B, or 29%, from 1Q23,3 driven by $44B of
% Consumer sales through digital channels 50 % 49 % 51 % net client flows from new and existing clients and
higher market valuations
Number of financial centers 3,804 3,845 3,892
Combined credit / debit purchase volumes4 $219.4 $228.9 $209.9 – 3.9MM consumer investment accounts, up 7%
Total consumer credit card risk-adjusted margin4 6.81 % 7.18 % 8.69 % • 11.0MM Total clients enrolled in Preferred Rewards,
Return on average allocated capital 25 26 30 up 8% from 1Q236
Allocated capital $43.3 $42.0 $42.0 – 99% annualized retention rate
Efficiency ratio 54 % 51 % 51 %
1
Represents a non-GAAP financial measure. For more information and a reconciliation to the most directly comparable GAAP financial measure, see note C on slide 31. For important presentation information, see slide 34.
2
Cost of deposits calculated as annualized noninterest expense as a percentage of total average deposits within the Deposits sub-segment.
3
End of period. Consumer investment assets includes client brokerage assets, deposit sweep balances, Bank of America, N.A. brokered CDs, and assets under management (AUM) in Consumer Banking.
4
Includes consumer credit card portfolios in Consumer Banking and GWIM.
5
Represents the percentage of consumer checking accounts that are estimated to be the customer’s primary account based on multiple relationship factors (e.g., linked to their direct deposit). 13
6
As of February 2024. Includes clients in Consumer, Small Business, and GWIM.
Global Wealth & Investment Management
Inc / (Dec)
• Net income of $1.0B
Summary Income Statement ($MM) 1Q24 4Q23 1Q23
• Record revenue of $5.6B increased 5% from 1Q23,
Total revenue, net of interest expense $5,591 $364 $276 driven by 12% higher asset management fees, due to
Provision (benefit) for credit losses (13) 13 (38) higher market levels and strong AUM flows, partially
Noninterest expense 4,264 370 197 offset by lower net interest income
Pretax income 1,340 (19) 117 • Noninterest expense of $4.3B increased 5% vs.
Pretax, pre-provision income1 1,327 (6) 79 1Q23, driven by revenue-related incentives
Income tax expense 335 (5) 29 • Client balances of nearly $4T increased 13% from
Net income $1,005 ($14) $88 1Q23, driven by higher market valuations and positive
net client flows
Key Indicators ($B) 1Q24 4Q23 1Q23 – AUM flows of $25B in 1Q24
Average deposits $297.4 $292.5 $314.0 • Average deposits of $297B decreased $17B, or 5%,
Rate paid on deposits 2.89 % 2.87 % 1.97 % from 1Q23
Average loans and leases $218.6 $219.4 $221.4 • Average loans and leases of $219B decreased $3B,
Net charge-off ratio 0.03 % 0.02 % 0.01 % or 1%, from 1Q23
Net charge-offs ($MM) $17 $12 $6 • Added over 7,300 net new relationships across Merrill
Reserve build (release) ($MM) (30) (38) 19 and Private Bank in 1Q24
AUM flows $24.7 $8.4 $15.3 • 86% of GWIM households / relationships digitally
Pretax margin 24 % 26 % 23 % active across the enterprise, up from 84% in 1Q232
Return on average allocated capital 22 22 20
Allocated capital $18.5 $18.5 $18.5
1
Represents a non-GAAP financial measure. For more information and a reconciliation to the most directly comparable GAAP financial measure, see note C on slide 31. For important presentation information, see slide 34.
2
Digital Adoption is the percentage of digitally active Merrill primary households ($250K+ in investable assets within the enterprise) and digitally active Private Bank core relationships ($3MM+ in total balances). Merrill
excludes Stock Plan and Banking-only households. Private Bank includes third-party activities (effective 1Q23) and excludes Irrevocable Trust-only relationships, Institutional Philanthropic relationships, and exiting
relationships. Digital Adoption as of March for Merrill and as of February for Private Bank.
14
Global Banking
Inc / (Dec)
• Net income of $2.0B
Summary Income Statement ($MM) 1Q24 4Q23 1Q23
• Revenue of $6.0B decreased 4% from 1Q23, driven
Total revenue, net of interest expense1 $5,980 $52 ($223) primarily by lower net interest income, partially offset
Provision (benefit) for credit losses 229 468 466 by higher investment banking fees
Noninterest expense 3,012 231 72 – Total Corporation investment banking fees
Pretax income 2,739 (647) (761) (ex. self-led) of $1.6B increased 35% vs. 1Q23
Pretax, pre-provision income2 2,968 (179) (295) ◦ Improved market share 115 bps from 1Q23;
Income tax expense 753 (161) (192) #3 investment banking fee ranking3
Net income $1,986 ($486) ($569) • Provision for credit losses of $229MM vs. provision
benefit of $237MM in 1Q23
Selected Revenue Items ($MM) 1Q24 4Q23 1Q23 – Net reserve release of $121MM vs. $324MM
Total Corporation IB fees (excl. self-led) 1
$1,568 $1,145 $1,163 in 1Q23
Global Banking IB fees1 850 690 668 – Net charge-offs of $350MM increased $263MM
Business Lending revenue 2,404 2,548 2,334 from 1Q23, driven by commercial real estate
Global Transaction Services revenue 2,666 2,659 3,065 office
• Noninterest expense of $3.0B increased 2%
from 1Q23
Key Indicators ($B) 1Q24 4Q23 1Q23
Average deposits $525.7 $527.6 $492.6 • Average deposits of $526B increased $33B, or 7%,
from 1Q23
Average loans and leases 373.6 374.9 381.0
Net charge-off ratio 0.38 % 0.17 % 0.09 % • Average loans and leases of $374B decreased $7B,
or 2%, from 1Q23, reflecting lower client demand
Net charge-offs ($MM) $350 $160 $87
Reserve build (release) ($MM) (121) (399) (324)
Return on average allocated capital 16 % 20 % 21 %
Allocated capital $49.3 $49.3 $49.3
Efficiency ratio 50 % 47 % 47 %
1
Global Banking and Global Markets share in certain deal economics from investment banking, loan origination activities, and sales and trading activities.
2
Represents a non-GAAP financial measure. For more information and a reconciliation to the most directly comparable GAAP financial measure, see note C on slide 31. For important presentation information, see slide 34.
3
Source: Dealogic as of March 31, 2024.
15
Global Markets1
Inc / (Dec)
• Net income of $1.7B
Summary Income Statement ($MM) 1Q24 4Q23 1Q23
– Excluding net DVA, net income of $1.8B3
Total revenue, net of interest expense2 $5,883 $1,795 $257
• Revenue of $5.9B increased 5% from 1Q23, driven
Net DVA (85) 47 (99)
by higher investment banking fees and sales and
Total revenue (excl. net DVA)2,3 5,968 1,748 356 trading revenue
Provision (benefit) for credit losses (36) 24 17
• Sales and trading revenue of $5.1B increased less than
Noninterest expense 3,492 221 141 1% from 1Q23; excluding net DVA, up 2%3
Pretax income 2,427 1,550 99
– FICC revenue decreased 6% (ex. DVA, down 4%),3
Pretax, pre-provision income4 2,391 1,574 116 to $3.2B, driven by a weaker trading environment
Income tax expense 704 463 64 in macro products, partially offset by improved
Net income $1,723 $1,087 $35 trading in mortgages
Net income (excl. net DVA)3 $1,788 $1,052 $111 – Equities revenue increased 14% (ex. DVA, up 15%),3
to $1.9B, driven by strong trading performance
in derivatives
Selected Revenue Items ($MM)2 1Q24 4Q23 1Q23
Sales and trading revenue $5,092 $3,619 $5,067 • Noninterest expense of $3.5B increased 4% vs.
1Q23, driven by investments in the business,
Sales and trading revenue (excl. net DVA)3 5,177 3,751 5,053 including technology
FICC (excl. net DVA)3 3,307 2,206 3,429
• Average VaR of $80MM in 1Q245
Equities (excl. net DVA)3 1,870 1,545 1,624
Global Markets IB fees 708 439 469
1
All Other primarily consists of asset and liability management (ALM) activities, liquidating businesses, and certain expenses not otherwise allocated to a business segment. ALM activities encompass interest rate and
foreign currency risk management activities for which substantially all of the results are allocated to our business segments.
2
Represents a non-GAAP financial measure. For more information and a reconciliation to the most directly comparable GAAP financial measure, see note C on slide 31. For important presentation information, see slide 34.
17
Supplemental
Business Segment Trends
Consumer Banking Trends
Business Leadership1 Total Revenue ($B) Total Expense ($B) and Efficiency
(A)
• No. 1 in estimated U.S. Retail Deposits
$12.0 $6.0 $5.5 $5.5 $5.3 $5.5 60%
• No. 1 Online Banking and Mobile Banking $10.7 $10.5 $10.5 $10.3 $5.2
$10.2
Functionality(B)
2.1 2.1 2.1 2.1
• No. 1 Small Business Lender(C) 2.0
$8.0 $4.0
• Best Bank in North America(D) 54%
• Best Consumer Digital Bank in the U.S.(E) 52% 50%
51% 51%
• Best Bank in the U.S. for Small and Medium 50%
$4.0 8.6 8.4 8.4 8.3 8.2 $2.0
Enterprises(F)
• Certified by J.D. Power for Outstanding
Client Satisfaction with Customer Financial
Health Support – Banking & Payments(G) $0.0 $0.0 40%
1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24
Net interest income Noninterest income Noninterest expense Efficiency ratio
Average Deposits ($B) Average Loans and Leases ($B) Consumer Investment Assets ($B)3 and
Accounts (MM)
$1,200 $350 $311 $313 $313 $500 $456 5.0
$1,026 $1,006 $304 $307
$980 $959 $952 $424
22 22 23 23 24 $387 $387
$280 22 21 21 21 21 $400 4.5
$900 $355
54 55 55 55 56
525 $210
517 498 482 473 $300 4.0
89 91 95 97 96
$600 $140 3.9
3.8 3.8
$200 3.7 3.5
3.6
$70 118
$300 117 117 116 116
501 490 482 478 480 $100 3.0
$0
1Q23 2Q23 3Q23 4Q23 1Q24
$0 $0 2.5
1Q23 2Q23 3Q23 4Q23 1Q24 Residential mortgage Consumer credit card 1Q23 2Q23 3Q23 4Q23 1Q24
Vehicle lending Home equity
Other deposits Core operating deposits2 Small business / other Assets Accounts
Digital Volumes
Erica® Active Users and Interactions (MM)7 Person-to-Person Payments (Zelle®)8 Checks vs. Zelle® Sent Transactions (MM)
20.0 19.0 200.0 13.5 16.2 19.6 21.9 250
17.8 users (MM) 223
$2.0
$1,000
1,531 1,497 1,618 1,730
1.9 1.8 1.8 1.7 1.8 1,467
$0.0 $0
1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24
Net interest income Asset management fees Brokerage / other AUM Brokerage / other Deposits Loans and leases
500 60% 0% 0%
1Q21 1Q22 1Q23 1Q24 1Q21 1Q22 1Q23 1Q24 1Q21 1Q22 1Q23 1Q24
Digital households / relationships (K) Mobile adoption Online adoption
Digital adoption %
Digital Volumes
Erica® Interactions (MM)5 Person-to-Person Payments (Zelle®)6 Check Deposits7
3.0
3.0 4.0 3.6 $3.0 1.5 1.4 90%
2.6 1.3 1.3
1.2
3.0 2.7
2.0 1.8 $2.0 1.0 80%
1.6 $2.2
2.0
2.0
$1.6 75%
1.0
1.2 $1.0 0.5 74% 74% 70%
$1.2 73%
1.0
$0.7
0.0 0.0 $0.0 0.0 60%
1Q21 1Q22 1Q23 1Q24 1Q21 1Q22 1Q23 1Q24 1Q21 1Q22 1Q23 1Q24
Transactions (MM) Volume ($B) Physical (MM) Automated
1
Digital Adoption is the percentage of digitally active Merrill primary households ($250K+ in investable assets within the enterprise) and digitally active Private Bank core relationships ($3MM+ in total balances). Merrill excludes Stock Plan and Banking-only
households. Private Bank includes third-party activities (effective 1Q23) and excludes Irrevocable Trust-only relationships, Institutional Philanthropic relationships, and exiting relationships.
2
Digital Adoption as of February for 1Q21 and 1Q22. 1Q23 and 1Q24 as of March for Merrill and as of February for Private Bank.
3
Digital channel adoption represents the percentage of desktop and mobile banking engagement, as of February for 1Q21, 1Q22, and 1Q23. 1Q24 as of March for Merrill and as of February for Private Bank.
4
GWIM eDelivery percentage includes Merrill Digital Households (excluding Stock Plan, Banking-only households, Retirement only, and 529 only) and Private Bank relationships that receive statements digitally, as of February for each quarter presented.
5
6
Erica engagement represents mobile and online activity across client-facing platforms powered by Erica. 22
Includes Bank of America person-to-person payments sent and received through e-mail or mobile identification.
7
As of February for Private Bank and as of March for Merrill for each quarter presented. Automated check deposits include mobile check deposits, remote deposit operations, and automated teller machine transactions.
Global Banking Trends
Business Leadership1 Average Deposits ($B) Average Loans and Leases ($B)
(L)
• World’s Most Innovative Bank – 2023
$600 $400 $381 $383 $376 $375 $374
• World’s Best Digital Bank, World’s Best Bank for
$528 $526 13 13 12 12 12
Financing, North America’s Best Bank for Small to $493 $498 $504
Medium-sized Enterprises, and North America's Best Bank
for Sustainable Finance(M) $300
175 174 169 167 165
• 2023 Best Bank for Cash & Liquidity Management, Best
$400
52% 58% 67%
Bank for Trade & Supply Chain – North America, and Best 63% 69%
Mobile Technology Solution for Treasury – CashPro App(N) $200
• Best Bank for Payments & Collections in North America(O)
$200
• Model Bank Award for Reimagining Trade & Supply Chain
$100 193 196 195 195 196
Finance – 2024 for CashPro Supply Chain Solutions(P) 48% 42% 37% 33% 31%
• Best Transaction Bank in North America(Q)
• 2023 Share & Excellence Awards for U.S. Large Corporate $0 $0
Banking & Cash Management(R) 1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24
• Relationships with 74% of the Global Fortune 500; 95%
Noninterest-bearing Interest-bearing Commercial Corporate Business Banking
of the U.S. Fortune 1,000 (2023)
$0.0 $0
1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24
Net interest income IB fees Service charges All other income Debt Equity Advisory4
Digital Volumes
Erica® Interactions on CashPro® Chat (K)3 Proactive Alerts and Insights (MM)2,4 Capital Markets Digital Bond Orders (%)5
10%
10.0 6.0 5%
0.0 0.0 0%
3Q23 4Q23 1Q24 1Q21 1Q22 1Q23 1Q24 1Q22 1Q23 1Q24
1
Digital active clients represents 90-day active clients across CashPro and BA360 platforms. Data as of February for each quarter presented. Relationship clients defined as clients meeting revenue threshold for Global
Commercial Banking and Business Banking, and all clients in Global Corporate and Investment Banking.
2
Includes CashPro, BA360, and Global Card Access. CashPro data as of February for each quarter presented. 1Q21 Global Card Access sign-ins include only February and March, 2021.
3
Erica technology integrated into CashPro Chat starting in August 2023.
4
Includes CashPro alert volume and CashPro online reports and statements scheduled, BA360 90-day Erica Insights and alerts, and Global Card Access alert volume for online and mobile. 24
5
Percent of U.S. Dollar Investment Grade Debt Global Capital Markets investor bond orders received and fully processed digitally.
Global Markets Trends and Revenue Mix
Business Leadership1 1Q24 Global Markets Revenue Mix 1Q24 Total FICC Sales and Trading
• World's Best Bank for Markets (M) (excl. net DVA)2 Revenue Mix (excl. net DVA)2
• Currency Derivatives House of the Year(S)
• Derivatives House & Foreign Exchange
Derivatives House of the Year(T)
• North America Structured Finance House of 63%
the Year(T) 51%
49%
• Best Bank in the U.S. for Sustainable
37%
Finance(I)
• No. 1 Global Equity Research Provider(U)
• No. 1 Municipal Bonds Underwriter(V)
• No. 1 U.S. Asset-Backed Securities
Underwriting(W) U.S. / Canada International Credit / Other Macro3
Total Sales and Trading Revenue (excl. net DVA) ($B)2 Average Trading-Related Assets ($B) and VaR ($MM)4
$6.0 $750 $150
$5.1 $5.1 $5.2 $626 $630
$4.7 $596
$79 $80
$74
$2.0 $250 $50
3.3 3.4 3.3
2.6
$0.0 $0 $0
1Q21 1Q22 1Q23 1Q24 1Q21 1Q22 1Q23 1Q24
FICC Equities Avg. trading-related assets Avg. VaR
500 $2.5
0 $0.0
1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24
Key Stats 1Q23 4Q23 1Q24 Key Stats 1Q23 4Q23 1Q24
Average outstandings ($B) 91.8 100.4 99.8 Average outstandings ($B) 53.9 55.5 55.9
NCO ratio 2.21% 3.07% 3.62% NCO ratio (0.00%) 0.37% 0.51%
2
Risk-adjusted margin 8.69% 7.18% 6.81% Average booked FICO 795 799 801
Average line FICO 774 775 777
$0.0 $0.0
1Q23 2Q23 3Q23 4Q23 1Q24 1Q23 2Q23 3Q23 4Q23 1Q24
Key Stats 1Q23 4Q23 1Q24 Key Stats 1Q23 4Q23 1Q24
3 3
Average outstandings ($B) 117.7 116.3 115.5 Average outstandings ($B) 21.6 21.3 21.3
3 3
NCO ratio 0.01% 0.03% 0.01% NCO ratio (0.01%) (0.03%) (0.04%)
Average FICO 771 775 772 Average FICO 789 788 791
Average booked loan-to-value (LTV) 73% 72% 73% Average booked combined LTV 58% 57% 55%
1
Includes loan production within Consumer Banking and GWIM. Consumer credit card balances include average balances of $3.3B, $3.4B, and $3.0B in 1Q24, 4Q23, and 1Q23, respectively, within GWIM.
2
Calculated as the difference between total revenue, net of interest expense, and net credit losses divided by average loans.
3
Represents Consumer Banking only.
4
Amounts represent the unpaid principal balance of loans and in the case of home equity, the principal amount of the total line of credit.
27
Credit Card Days Past Due Trend
Credit Card 30+ Days Past Due ($MM) • Beginning in 4Q20, we saw early stage delinquencies
Delinquency rate
$3,000 recede below pre-pandemic levels, as expired
2.48% deferrals worked through the delinquency periods and
payment rates increased, fueled by stimulus payments
2.09%
• Credit card delinquencies have increased off historic
$2,000 lows over the past several quarters
• In 1Q24, early stage (5-29 days past due) delinquency
rate declined 18 bps from 4Q23 vs. a decline of
$1,000 11 bps in 1Q23
– 30+ days past due increased 11 bps vs. an
increase of 20 bps in 1Q23
$0
Sep-20
Dec-23
Dec-22
Dec-21
Dec-20
Dec-19
Mar-24
Mar-23
Mar-22
Mar-21
Mar-20
Jun-23
Jun-22
Jun-21
Jun-20
Sep-23
Sep-22
Sep-21
5-29 Days ($MM) 30-59 Days ($MM) 60-89 Days ($MM) 90+ Days ($MM)
$3,000 $800 $600 $1,500
2.06%
2.02%
$600
$2,000 $400 $1,000
$400
$0 $0 $0 $0
Dec-19 Mar-24 Dec-19 Mar-24 Dec-19 Mar-24 Dec-19 Mar-24
28
Commercial Real Estate Loans
Commercial Real Estate as a Percent of: Geographic Distribution ($B)
$2.2
21.2% $2.2 3%
$6.2
3%
9% $15.7 Northeast
$2.9
4% 22% California
12.0% Southeast
$6.3 Southwest
9% ~$72B Midwest
6.9% 6.8%
Midsouth
$14.0
$9.1 19% Northwest
13% Other
$13.2 Non-U.S.
Total Commercial loans Total loans and leases 18%
4Q09 1Q24 • ~75% Class A
property type
• ~55% origination LTV
Distribution by Property Type ($B) • ~12% NPL to loans Office Portfolio Scheduled Maturities 2024-2026 ($B)
• $5.6B reservable
criticized exposure
◦ ~80% LTV1
• 1Q24 NCOs $0.3B
Office $13.8 $17.4
Industrial / 19% 24%
$7.0
Warehouse $0.7
1%
Multi-family
rental
$2.5
4%
Shopping
$5.4 ~$72B $3.8
centers / Retail $3.4
8%
Hotel / Motels
$5.7 $14.6
Multi-use
8% 20%
Residential
$11.4
Other
16%
2024 2025 2026
Note: Amounts may not total due to rounding.
1
Based on properties appraised between January 1, 2023 and March 31, 2024.
29
Notes
A In 1Q24, the FDIC increased its estimate of the loss to the Deposit Insurance Fund arising from the closures of Silicon Valley Bank and Signature Bank that will be recouped through the
collection of a special assessment from certain insured depository institutions. Accordingly, the Corporation recorded pretax noninterest expense of $0.7B to increase its accrual for its
estimated share of the special assessment. The Corporation has presented certain non-GAAP financial measures (labeled as “adj.” in the tables below) that exclude the impact of the FDIC
special assessment (FDIC SA) and has provided a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measures as set forth below. The
Corporation believes the use of non-GAAP financial measures adjusting for the impact of the FDIC SA provides additional information for evaluating its results of operations and comparing
its operational performance between periods by excluding these impacts that may not be reflective of its underlying operating performance.
D Global Liquidity Sources (GLS) include cash and high-quality, liquid, unencumbered securities, inclusive of U.S. government securities, U.S. agency securities, U.S. agency MBS, and a select
group of non-U.S. government and supranational securities, and other investment-grade securities, and are readily available to meet funding requirements as they arise. It does not include
Federal Reserve Discount Window or Federal Home Loan Bank borrowing capacity. Transfers of liquidity among legal entities may be subject to certain regulatory and other restrictions.
E Interest rate sensitivity as of March 31, 2024, reflects the pretax impact to forecasted net interest income over the next 12 months from March 31, 2024, resulting from an instantaneous
parallel shock to the market-based forward curve. The sensitivity analysis assumes that we take no action in response to this rate shock and does not assume any change in other
macroeconomic variables normally correlated with changes in interest rates. As part of our asset and liability management activities, we use securities, certain residential mortgages, and
interest rate and foreign exchange derivatives in managing interest rate sensitivity. The behavior of our deposit portfolio in the baseline forecast and in alternate interest rate scenarios is a
key assumption in our projected estimate of net interest income. The sensitivity analysis assumes no change in deposit portfolio size or mix from our baseline forecast in alternate rate
environments. In higher rate scenarios, any customer activity resulting in the replacement of low-cost or noninterest-bearing deposits with higher yielding deposits or market-based
funding would reduce our benefit in those scenarios.
F Revenue for all periods included net debit valuation adjustments (DVA) on derivatives, as well as amortization of own credit portion of purchase discount and realized DVA on structured
liabilities. Net DVA gains (losses) were ($85MM), ($132MM), $14MM, $69MM, and ($2MM) for 1Q24, 4Q23, 1Q23, 1Q22, and 1Q21, respectively. Net DVA gains (losses) included in FICC
revenue were ($76MM), ($127MM), $11MM, $60MM, and ($9MM) for 1Q24, 4Q23, 1Q23, 1Q22, and 1Q21, respectively. Net DVA (losses) included in Equities revenue were ($9MM),
($5MM), $3MM, $9MM, and $7MM for 1Q24, 4Q23, 1Q23, 1Q22, and 1Q21, respectively.
G VaR model uses a historical simulation approach based on three years of historical data and an expected shortfall methodology equivalent to a 99% confidence level. Using a 95%
confidence level, average VaR was $43MM, $42MM, $42MM, $30MM, and $26MM for 1Q24, 4Q23, 1Q23, 1Q22, and 1Q21, respectively.
31
Business Leadership Sources
(A) Estimated U.S. retail deposits based on June 30, 2023 FDIC deposit data.
(B) Javelin 2023 Online and Mobile Banking Scorecards.
(C) FDIC, 4Q23.
(D) Global Finance, March 2023.
(E) Global Finance, August 2023.
(F) Global Finance, October 2023.
(G) J.D. Power 2024 Financial Health Support CertificationSM is based on exceeding customer experience benchmarks using client surveys and a best practices
verification. For more information, visit jdpower.com/awards.*
(H) Industry 4Q23 FDIC call reports.
(I) Global Finance, 2024.
(J) Euromoney, 2024.
(K) With Intelligence, 2024.
(L) Global Finance, 2023.
(M) Euromoney, 2023.
(N) Treasury Management International, 2024.
(O) Global Finance Treasury & Cash Management Awards, 2023.
(P) Celent, 2024.
(Q) The Banker, 2023.
(R) Coalition Greenwich, 2023.
(S) Risk.net, 2024.*
(T) IFR, 2023.
(U) Institutional Investor, 2023.
(V) LSEG, 2024 YTD.
(W) Asset Securitization Report, 2023.
32
Forward-Looking Statements
Bank of America Corporation (the Corporation) and its management may make certain statements that constitute “forward-looking statements” within the meaning of the
Private Securities Litigation Reform Act of 1995. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking
statements often use words such as “anticipates,” “targets,” “expects,” “hopes,” “estimates,” “intends,” “plans,” “goals,” “believes,” “continue” and other similar expressions or
future or conditional verbs such as “will,” “may,” “might,” “should,” “would” and “could.” Forward-looking statements represent the Corporation’s current expectations, plans or
forecasts of its future results, revenues, liquidity, net interest income, provision for credit losses, expenses, efficiency ratio, capital measures, strategy, deposits, assets, and
future business and economic conditions more generally, and other future matters. These statements are not guarantees of future results or performance and involve certain
known and unknown risks, uncertainties and assumptions that are difficult to predict and are often beyond the Corporation’s control. Actual outcomes and results may differ
materially from those expressed in, or implied by, any of these forward-looking statements.
You should not place undue reliance on any forward-looking statement and should consider the following uncertainties and risks, as well as the risks and uncertainties more
fully discussed under Item 1A. Risk Factors of the Corporation’s 2023 Annual Report on Form 10-K and in any of the Corporation’s subsequent Securities and Exchange
Commission filings: the Corporation’s potential judgments, orders, settlements, penalties, fines and reputational damage resulting from pending or future litigation and
regulatory investigations, proceedings and enforcement actions, including as a result of our participation in and execution of government programs related to the Coronavirus
Disease 2019 (COVID-19) pandemic, such as the processing of unemployment benefits for California and certain other states; the possibility that the Corporation's future
liabilities may be in excess of its recorded liability and estimated range of possible loss for litigation, and regulatory and government actions; the possibility that the
Corporation could face increased claims from one or more parties involved in mortgage securitizations; the Corporation’s ability to resolve representations and warranties
repurchase and related claims; the risks related to the discontinuation of reference rates, including increased expenses and litigation and the effectiveness of hedging
strategies; uncertainties about the financial stability and growth rates of non-U.S. jurisdictions, the risk that those jurisdictions may face difficulties servicing their sovereign
debt, and related stresses on financial markets, currencies and trade, and the Corporation’s exposures to such risks, including direct, indirect and operational; the impact of U.S.
and global interest rates, inflation, currency exchange rates, economic conditions, trade policies and tensions, including tariffs, and potential geopolitical instability; the impact
of the interest rate, inflationary, macroeconomic, banking and regulatory environment on the Corporation’s assets, business, financial condition and results of operations; the
impact of adverse developments affecting the U.S. or global banking industry, including bank failures and liquidity concerns, resulting in worsening economic and market
volatility, and regulatory responses thereto; the possibility that future credit losses may be higher than currently expected due to changes in economic assumptions, customer
behavior, adverse developments with respect to U.S. or global economic conditions and other uncertainties, including the impact of supply chain disruptions, inflationary
pressures and labor shortages on economic conditions and our business; potential losses related to the Corporation’s concentration of credit risk; the Corporation's ability to
achieve its expense targets and expectations regarding revenue, net interest income, provision for credit losses, net charge-offs, effective tax rate, loan growth or other
projections; adverse changes to the Corporation’s credit ratings from the major credit rating agencies; an inability to access capital markets or maintain deposits or borrowing
costs; estimates of the fair value and other accounting values, subject to impairment assessments, of certain of the Corporation’s assets and liabilities; the estimated or actual
impact of changes in accounting standards or assumptions in applying those standards; uncertainty regarding the content, timing and impact of regulatory capital and liquidity
requirements; the impact of adverse changes to total loss-absorbing capacity requirements, stress capital buffer requirements and / or global systemically important bank
surcharges; the potential impact of actions of the Board of Governors of the Federal Reserve System on the Corporation’s capital plans; the effect of changes in or
interpretations of income tax laws and regulations; the impact of implementation and compliance with U.S. and international laws, regulations and regulatory interpretations,
including, but not limited to, recovery and resolution planning requirements, Federal Deposit Insurance Corporation assessments, the Volcker Rule, fiduciary standards,
derivatives regulations and potential changes to loss allocations between financial institutions and customers, including for losses incurred from the use of our products and
services, including electronic payments and payment of checks, that were authorized by the customer but induced by fraud; the impact of failures or disruptions in or breaches
of the Corporation’s operations or information systems, or those of third parties, including as a result of cybersecurity incidents; the risks related to the development,
implementation, use and management of emerging technologies, including artificial intelligence and machine learning; the risks related to the transition and physical impacts of
climate change; our ability to achieve environmental, social and governance goals and commitments or the impact of any changes in the Corporation's sustainability strategy or
commitments generally; the impact of any future federal government shutdown and uncertainty regarding the federal government’s debt limit or changes in fiscal, monetary or
regulatory policy; the emergence or continuation of widespread health emergencies or pandemics; the impact of natural disasters, extreme weather events, military conflicts
(including the Russia / Ukraine conflict, the conflict in the Middle East, the possible expansion of such conflicts and potential geopolitical consequences), terrorism or other
geopolitical events; and other matters.
Forward-looking statements speak only as of the date they are made, and the Corporation undertakes no obligation to update any forward-looking statement to reflect the
impact of circumstances or events that arise after the date the forward-looking statement was made.
33
Important Presentation Information
• The information contained herein is preliminary and based on Corporation data available at the time of the earnings presentation. It speaks only as of the
particular date or dates included in the accompanying slides. Bank of America does not undertake an obligation to, and disclaims any duty to, update any
of the information provided.
• The Corporation may present certain metrics and ratios, including year-over-year comparisons of revenue, noninterest expense, and pretax income,
excluding certain items (e.g., DVA) that are non-GAAP financial measures. The Corporation believes the use of these non-GAAP financial measures
provides additional clarity in understanding its results of operations and trends. For more information about the non-GAAP financial measures contained
herein, please see the presentation of the most directly comparable financial measures calculated in accordance with GAAP and accompanying
reconciliations in the earnings press release for the quarter ended March 31, 2024, and other earnings-related information available through the Bank of
America Investor Relations website at: https://investor.bankofamerica.com/quarterly-earnings, the content of which is not incorporated by reference into
this presentation.
• The Corporation presents certain key financial and nonfinancial performance indicators (KPIs) that management uses when assessing consolidated and /
or segment results. The Corporation believes this information is useful because it provides management with information about underlying operational
performance and trends. KPIs are presented in 1Q24 Financial Results on slide 2 and on the Summary Income Statement for each segment.
• The Corporation also views net interest income and related ratios and analyses on a fully taxable-equivalent (FTE) basis, which when presented on a
consolidated basis are non-GAAP financial measures. The Corporation believes managing the business with net interest income on an FTE basis provides
investors with meaningful information on the interest margin for comparative purposes. The Corporation believes that the presentation allows for
comparison of amounts from both taxable and tax-exempt sources and is consistent with industry practices. The FTE adjustment was $158MM, $145MM,
$153MM, $135MM, and $134MM for 1Q24, 4Q23, 3Q23, 2Q23, and 1Q23, respectively.
• The Corporation allocates capital to its business segments using a methodology that considers the effect of regulatory capital requirements in addition to
internal risk-based capital models. Allocated capital is reviewed periodically and refinements are made based on multiple considerations that include, but
are not limited to, risk-weighted assets measured under Basel 3 Standardized and Advanced approaches, business segment exposures and risk profile, and
strategic plans. As a result of this process, in the first quarter of 2024, the Corporation adjusted the amount of capital being allocated to its business
segments.
34