Interview Questions - SAP SuccessFactors (100 Questions)

SAP SUCCESSFACTORS
INTERVIEW QUESTIONS AND ANSWERS
Phone/WhatsApp: +1 (515) 309-7846 (USA)

Email: info@zarantech.com
Website: www.zarantech.com
INTERVIEW
QUESTIONS SAP SUCCESS FACTORS
1. What is SAP Success Factors?
Success Factors is a key element that is required for every organization or a project to achieve its
mission. They are called success factors because of their explanatory behaviour which results in
successful performance in the job.
2. What is the importance and benefits of SAP Success Factors?
It is important for suggestions and analysing the information provided by HR managers to predict
the success factor. The benefits of using SAP Success Factors are the following:
• Increased productivity
• Better design integrity
• Better analytics
• Enhanced Quality of product
3. What does a succession data model contain?
Succession Data Model consists of employee records. This model is used for configuring the fields
which appear in the employee’s data and employment information.
4. How many data models are there in Employee Central?
Employee central contains 7 data models.
5. What are the other two data models that are used?
The other two data models used are as follows:
• Workflow rules.
• Event Derivation rules
6. Can a Success Factor chosen once for a role can be changed?
Yes, of course, it is based on the requirements of the role at any point of the process. It is volatile
and hence can be changed year to year.
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INTERVIEW
7. Why three levels are present in a framework?
The three levels of the framework are not ranked but still, explains a wide range of behaviours
that are close to various job roles.
8. Do you have to choose the same level for all the SuccessFactors identified?
No, it is not necessary to choose the same level for all the SuccessFactors. But it may tend towards
one level.
9. How do you pick the right Success Factors If you feel they are important?
To pick the right one by using the job analysis information, HR’s and other managers’ advice to
determine the success factors.
10. How do you mark a field to be required?
To mark the field as required Set the attribute value “required= (” true”)”
11. Assesses of Success Factors time taking?
Initially, it takes time to assess as it is a new process because we deal with new topics, but later
once you get used to it, you’ll find it beneficial.
12. Is It too subjective to choose the success factors?
Success factors are benchmarks concerning subjectivity when dealing with people. The objective
standard is an example of success factors.
13. What does a Succession Data Model contain?
The succession data model contains all the records of the employee that are present in an
organization. This data model constructs both the fields as mentioned below:
• Internal (information related to employment).

• External (personal information of employee).

INTERVIEW
14. Will it be beneficial for a person who achieves most of the success factors in getting a
promotion and salary hike?
Obviously, the success of the individual is a clear reflection of his job performance and
behaviours. It is beneficial during job consideration or the payment review.
15. What attribute is used to mask a sensitive field?
To mask a sensitive field on screen we use “PII” attribute.
16. which field is defined in Country-Specific Corporate Data Model?
In the country-specific Corporate Data Model, foundation objects fields are defined.
17. What do you understand by SAP Success Factors?
SAP Success Factors is the cloud-based HCM solution for effectively managing business
alignment, recruitment, people performance, and employee learning activities. The whole
solution developed on SaaS (Software as a Service) model and suitable every kind of business
organizations.
18. What are the key features that are covered under SuccessFactors?
The key features that are cover under SuccessFactors are recruitment, transfers and changes, HR
transactions, time off duration, payroll sheets, extension and integration; compliance, auditing,
and reporting, and position management.
19. What are the cost benefits of using SAP SuccessFactors?
There are two major cost benefits for using SAP SuccessFactors. They are capital expenditure and
operational expenditure.
20. How many different modules present SAP SuccessFactors?
There are ten different integrated modules present in the SAP SuccessFactors.

INTERVIEW
21. Name middleware that are necessary for between cloud and On-premise environment.
The two intermediate middleware necessary for implementing the integration between cloud
and On-premise environment is HANA Cloud Integration (HCI) and Sap process integration (PI).
22. How could you externally integrate Employee Central with other items?
There is a facility of Cloud-Based Integration Platform available for external integration with other
SAP products.
23. How could you internally integrate Employee Central with other SuccessFactors Items?
We can internally integrate Employee Central with SAP SuccessFactors Products with the help of
HRIS (Human Resource Information System).
24. What is employee central payroll system?
SAP SuccessFactors Payroll system is a kind of cloud solution, which is used for managing activities
related to the payroll such as tax benefits, compensation, and payment system.
25. Who are qualified for using SAP SuccessFactors Payroll system?
Customers those who want to start payroll system on cloud and people who are presently
utilizing ECC for managing payroll system are qualified for using the payroll system. Customers
those who want to merge their HR system with Employee Central Cloud System could also use
the payroll system.
26. Explain the SAP SuccessFactors architecture briefly.
SAP SuccessFactors would allow business establishments to organize their HR on a cloud

platform. The cloud platform could be merged with SAP ERP using SAP HCI (HANA Cloud
Integration) or SAP PI (Process Integration).
27. How many kinds of deployment are possible with SAP SuccessFactors?
There are two possible ways to deploy SAP SuccessFactors. First one would be Full Cloud HCM
(Human Capital Management) and the second one would be Talent Hybrid.

INTERVIEW
28. What does a Succession Data Model would contain?
The Succession Data Model would store all records of employees present in the company. These
types of Succession Data Model would construct fields that would be applicable for both external
(employee personal information) and internal (employee’s employment information).
29. Does the configuration of the Succession Data Model differ on country-basis?
Yes, the configuration of the Succession Data Model might be different based on the country.
The models might have different address format, information field, and standards according to
the country-specific.
30. Definition of the Corporate Data Model.
The corporate data model is defined by the Foundation Objects Tables and their connection
between each table. These tables would include information regarding the type of the business
organization, job details of the employee and payment mode.
31. What is the main function of HRIS Propagation Data Model?
The main function of the HRIS Propagation Data Model is to perform Auto Population from
Foundation Objects Tables.
32. Name other Data Models present in the Employee Central.
Other two Data Models present in the Employee Central would be Workflow Rules Data Model
and Event Derivation Rules Data Model.
33. Define time-off feature of Employee Central
The Time-Off feature of Employee Central is used by those employees who want to apply for
some break on medical ground or for paid time off (PTO).
34. What are the three basic HR transactions that happen under Employee Central?
The three basic HR transactions that happen under the Employee Central module are Manager
Self Service, Employee Self Service, and preparing Organization Chart.

INTERVIEW
35. Mention some activities under Transfer and Changes.
Under Employee Center for Transfer and Changes, Absence details, Employee Transfer
Information, demotion, and termination details. you would also Track Employee Status,
information regarding promotion.
36. How to set a data field for the User to edit it?
You would have to set the data field attribute visible = “both” for users to edit the data fields.
37. How to hide sensitive data in a data field?
By setting the attribute pii = “true” you could hide to sensitive data in the data field.
38. What is the full form of DTD?
The full form of DTD is Document Type Definition. It is the type of Data Model present in the
Employee Central.
39. What do mean by Document Type Definition (DTD)?
It is a set of markup declarations for defining the type of document for the SGML markup
language. It is for validating the structure of the document with various attributes and elements.
40. What is the reason for the presence of three levels in the Framework?
These three levels are for describing the variety of different behaviour types that are related to
different job position in the business organization. These levels do not have any hierarchal ranks.
41. Can we terminate people by using SuccessFactors?
No, we cannot do that. SuccessFactors is generally used for developing individual employees. But,
if there is a lack of improvement then it means that there is some problem with the performance.
42. Are job grades are linked with the levels of the framework?
There is no relationship between job grades and the level of the framework. But if the seniority
of job is higher than your job grade then you could expect to observe the behaviour that of
university standards.

INTERVIEW
43. Can SuccessFactors be applied to academic members?
Some similar frameworks are based on SuccessFactors for academic researchers are being
presently used. Soon, there might be some framework that could apply to every staff of a
university.
44. Can you change the SuccessFactors once its role has been decided?
Yes, you can change the SuccessFactors at point of time. The change would depend on needs or
the requirement of the institution. SuccessFactors are fluid and might change every year.
45. What would happen in the case of disagreement between the employee and the manager
regarding Success Factor?
The selection of Success Factor completely depended on the manager’s decision. The manager
might utilize the provided information regarding job analysis for assigning any Success Factor to
the employee.
46. How could you select the correct SuccessFactors for yourself?
By using the information on a job analysis and recommendation from mangers and the human
resource office, any employee could determine several core Successfactors. After some practice,
it would be easy for you to select the correct Successfactors.
47. Will including SuccessFactors in an individual archive would get them promoted?
No, it won’t, but the chances of getting noticed for better work efficiency would increase.
Showing effective performance on the job or showing additional behaviours could be presented
as evidence during the pay review meeting.
48. Would you have to select the same level for all identified Success Factors?
No, would not have to select the same level for all identified Success Factors. But, those
SuccessFactors would tend to be level one.

INTERVIEW
49. How would you be aware of your review meeting after the change in SuccessFactors in
nextPDR?
Having frequent communication between the individual employee and the manger would helpful
for getting the information regarding the coming review meeting. The change in SuccessFactors
would also be mentioned on the PDR form.
50. What kind of support would I get while using SuccessFactors?
You can get assistance from the managers who would have enough training for assisting the
employee. The employee could also get information regarding SuccessFactors documentation on
HR website of the business organization.
51. Define SAP SuccessFactors Availability and Performance Management Tool.
With the help of SAP SuccessFactors Availability and Performance Management Tool, managers
would monitor the performance of their employees. The manager could detect any kind of
deviation from pre-defined objectives of the company and take steps to prevent such deviations.
52. What types of reports can you get from SAP SuccessFactors admin tools?
There are five types of report that you might get from SAP SuccessFactors admin tools. They are
the Response Time Report, Service Availability Report, System Availability, API report, and Use
cases.
53. Define SAP SuccessFactors Portlet.
SAP SuccessFactors Portlet is a programmable object on the user interface screen of SAP
SuccessFactors. The portlet would provide additional resources and charting features to the
administrator for processing performances. The administrator could also customize the portlet
according to his or her needs.
54. What is the function of compensation management package of SAP SuccessFactors?
The main function of compensation management package of SAP SuccessFactors is to deal with
salary paid to employees of the organization.

INTERVIEW
55. How variable and bonus payment calculations are done in SAP SuccessFactors?
Variable and bonus payment of employees is calculated based on goals, which include individual,
team and group goals.
56. How many key activities are included in the foundation module of SAP SuccessFactors?
There are six key activities are included in the foundation module of SAP SuccessFactors. They
are mainly Action search, Public Profile, role-based permissions, admin center, configuring
people profile and Successfactors homepage.
57. Define SAP SuccessFactors On-Boarding module
SAP SuccessFactors On-Boarding offers enhanced and exceptional set of activities to any business
organization for managing new employees from starting.
58. Mention some features of SAP SuccessFactors On-Boarding module
The hiring manager could make sure that new employees have completed all the necessary
procedure for new employees. They would also make new hires aware of facilities provided on
the new hire portal.
59. Define the recruiting module of SAP SuccessFactors.
With the help of the recruiting module, the company would be finding talented people and hire
correct people, who would bring profits to the business organization.
60. What do you mean by Rating Scales?
Rating Scales under the recruiting module of SAP SuccessFactors is used for marking competence
during the interview assessment. A higher rating means higher suitability for the business
organization.
61. What is the use of SAP SuccessFactors Goals and management system?
SAP SuccessFactors Goals and management system are for Human Resource managers for
aligning individual employee goals with the target of the business organization and its core
values.

INTERVIEW
62. Define Development and Succession of SAP SuccessFactors.
Development and Succession of SAP SuccessFactors include various activities that would help the
employee to develop talent that could increase the strength of the business organization. The
module would help the organization by giving a continuous supply of talents that could meet the
necessary targets of the organizations.
63. What are the activities included in Development and Succession?
Key activities which are included under Development and Succession Are Succession and Career
Development Planning.
64. Name two versions of Career Development Planning.
Two versions of Career Development Planning are namely Full-time Career Development
Planning and Career Develop Planning Lite.
65. Name some differences between On-Premise Payroll System and Employee Central
Payroll.
Employee Central Payroll is controlled and hosted by SAP and On-Premise Payroll System is
controlled and hosted by a third party vendor company. There is no access to any OS in EC payroll
while On-Premise Payroll System would provide the user with OS-level access.
66. Your site didn’t ask for my company ID before, but now it does. Why?
The SuccessFactors login page appears in one of two possible formats: one that asks for a
Company ID and one that doesn’t. If asked, you are required to supply a Company ID in order to
access the system. If you are not asked for a Company ID on the login page, it’s because the
Company ID was included in the link you used to get to the page. We recommend that you
Bookmark the page or add it to your browser’s Favourites list, so that you never need to
remember your company ID. I am a job candidate who applied for a position at company whose
website says “Powered by SuccessFactors” or “Powered by Jobs2Web”.

INTERVIEW
67. How do I receive technical support or ask questions about my application?
You applied for a job at a company that uses SuccessFactors’ Recruiting Marketing product
(formerly known as Jobs2Web) to host its career site. Please direct any questions or support
requests to the company to which you applied.
68. I am trying to record a video or upload content to SAP Jam and/or SuccessFactors LMS,
but it won’t work?
Sometimes users of SAP Jam (either as a Social solution or as part of our Learning Management
System) see a message that says “You’ve reached your file storage limit.” If this is the case, your
company will have to contact SuccessFactors to resolve the issue. For this or any other issue
related to SAP Jam, please contact the individuals within your company with access to the
Support Portal.
69. Who are the individuals within my company who have access to the Support Portal and
can interact with Support?
In general, these users are within your company’s HR department and they are responsible for
administering SuccessFactors software. This person controls access to SuccessFactors data within
your company and is able to reset usernames and passwords, restore locked accounts, and
perform other functions.
70. What’s so special about Employee Central versus SAP HCM. What is the value proposition
that appeals to customers?
That’s my favourite question and one I have been answering frequently for customers. Let me
answer this question from the 3 perspectives that I see as valuable and beneficial for the
customer:
• Easy-to-use data structures

• Usability
• Support and maintenance

INTERVIEW
71. What are the key features would you like to see added to Employee Central?
Actually it is very exciting to share that a few features like the matrix relationship on positions
and the manual delegation of workflows were at the top of my features wish list and they have
been released in the latest 1402 release. I am busy implementing both of them at a customer
and I will keep the community updated on my findings. Some of the other features that I would
like I also know are on the roadmap, including Concurrent Employment and managing and
generating documents (such as creating exit interview letters or uploading and storing
documents required for managing employees on Global Assignment).
72. What would say are the weak spots of Employee Central?
There are some features that I believe have potential for improvement and can further enhance
the value of Employee Central. The first one is when Foundation Object data changes (for
example, the head of a department changes), the data must propagate more seamlessly to the
employee Job Information record. The other main area of improvement that I have already
mentioned are data imports. The transport mechanism from the Test instance to the Production
instance has seen enhancements, but it needs to be further improved as that will have a
significant impact on the implementation timeline.
73. Won’t the assessment of Success Factors take too long?
Initially, making the assessment may take some time because it is a new process and we’re
dealing with new concepts but it is worthwhile for the benefits they bring.
74. What support will I have in using the Success Factors?
Managers will receive training; Success Factor documentation and guidance on its use will be
available on the HR web site; members of the HR team will be able to provide advice.
75. What if the Success Factor for a role is what the job requires as a technical output e.g.
communicating for a careers’ adviser?
There may be a ‘technical’ requirement to do that but success factors are about ‘how’ the job is
done / the behaviours required in carrying out their job.

INTERVIEW
76. What if the employee doesn’t agree with the Success Factors that their manager has
chosen?
The manager uses the job analysis information to determine the Success Factor for the role in
conjunction with discussions with the individual. However, it is ultimately the manager’s decision.
77. What method can Employee Central Be Integrated Externally with other Products?
External Integration of employee central can be done by using a Cloud-based integration

platform.
78. What Type of Evidence Can Be Expected in Accessing Success Factors?
Analysing the last 12 months and picking the best suited one which describes the success factors
positively.
79. What Type of Configuration Is Done in The Country Specific Succession Data Model?
Country specific succession data model is configured by address formats, country specific fields
and by all the international standards.
80. In What way can Employee Central Be Integrated with Success Factors Products?
With the help of HRIS sync by success Factors Products, Employee central can be Integrated
Internally.
81. What is present in the Succession data model?
All the records of the employee are present in the succession data model. This type of succession
data model constructs the fields both internal (information related to employment) and external
(personal information of employee) works.

INTERVIEW
82. If you could give one piece of key advice to a customer who is going to implement
Employee Central, what would it be?
My one key piece of advice to customers would be to utilize the Employee Central
implementation as an opportunity to re-examine the ways that they do business. The fact that
the solution is so flexible and agile is an avenue for organizations to adopt the product design to
build a solution that turns them into an agile organization and hence better suited to thrive in a
competitive landscape. Often many customers do not have forward-looking or streamlined
business processes and lack an overall and well-defined strategy for core HR and Talent solutions.
It helps to get a head start on that organizational strategy as then it is relatively easy to achieve
a high ROI. It is also important to identify your champions of the cloud early on within the
organization as these are the folks that will drive the adoption of the newly implemented
software working in tandem with your implementation partner. Employee Central is an excellent
excuse to transform the way that HR and the business have been operating and move from
transactional to strategic integrated HCM.
83. If Success Factors are important – how do you pick the right ones?
Use the job analysis information and advice from your HRO and other managers with the same
roles to determine the 3-5 core success factors. It will become easier with practice.
84. What does the Corporate Data Model define?
Foundation Objects and their relationships are defined in the corporate data Model. Foundation
Objects are also called Foundation Tables. They include Organization, Job and Pay.
85. What is a DTD?
Document Type Definition of the data model My vision is to build a truly integrated HR in the
cloud. A truly integrated HR is the key enabler for Organizations to maximize their business
outcomes.

INTERVIEW
86. What is Preventive and predictive maintenance?
It Allows maintenance to be carried out at predetermined intervals, or to other prescribed

criteria.
87. Can we ‘get rid’ of people by using success factors?
No, this is not the reason why they are developed. They are employed to grow individuals, despite
if the behaviours are compulsory for job there will be no development and it can be a
performance issue.
88. What is the main advantage of the subscription-based license model in SAP
SuccessFactors?
The main advantage of the subscription-based license model in SAP SuccessFactors is its cost-
effectiveness, as users can pay for each module individually or as a subscription.
89. What kind of software is SAP SuccessFactors?
SAP SuccessFactors is a multi-tenant platform that allows for the use of third-party applications
for optimal utilization. It has regular updates and enhancements, with some being updated every
six months.
90. What are the modules in SAP SuccessFactors?
The modules in SAP SuccessFactors include payroll, talent management, and other core HR
activities.
91. What is the hybrid deployment of SAP HCM?
The hybrid deployment of SAP HCM includes core HR activities, time element, payroll, talent
management, and more. Additional modules are available for cloud use, such as workforce
analysis, workforce planning, talent management learning solutions, and recruitment.

INTERVIEW
92. What is SAP HCM’s payroll module?
SAP HCM’s payroll module offers various options for single, 360, and group ratings, as well as a
rating system based on competencies such as communication skills, performance, and company
activities.
93. What are some of the solutions offered by SuccessFactors?
A range of solutions including a core HR solution for easy payroll, talent solutions for performance
and goals, compensation, variable pay learning, succession management, recruitment on
boarding, and workforce analytics.
94. Is SuccessFactors a hybrid solution provider?
Yes, a hybrid solution can be implemented using both cloud and on-premise environments.
95. What are some of the integration tools used by SuccessFactors?
SAP Net Weaver PI, SAP HANA cloud integration tool, and Dell Boomi Cloud Atom Sphere
integration tool.
96. What is the role of the super admin in SuccessFactors?
A super admin is created to manage the system. Super admin has full access to the instance
without restrictions and acts as an overall controller of the instance.
97. What is Success Factors Employee Central?
Success Factors Employee Central is a module in the SuccessFactors software that manages
various objects and data models, including the creation of new positions, editing, and deletions.
By understanding the different types of operations available in the system, users can better
navigate and manage their data effectively.

INTERVIEW
98. What are the seven data models in Employee Central?
The seven data models in Employee Central focus on companies, organizations, job and pay
structures, event reasons, workflows, currency exchange rates, and country-specific
configurations. These models include the corporate data model, country-specific corporate data
model, succession data model, HRI data model, event reason derivation data model, DM (data
model), and workflow data model.
99. What is cloud computing?
Cloud computing refers to the use of a network of remote servers hosted on the internet to store,
manage, and process data. This means that data is stored in the remote server, which can be
accessed from anywhere, not just from your mobile device.
100. What is Employee Central in SuccessFactors?
Employee Central is the base module for SuccessFactors, which stores all the master data of
employees. This data is essential for various modules such as performance and goals,
compensation, succession, development, recruitment, learning, Jam, workforce planning,
employee central, workforce analytics, and reporting.

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SAP SUCCESSFACTORS

INTERVIEW QUESTIONS AND ANSWERS

Phone/WhatsApp: +1 (515) 309-7846 (USA)

1. What is SAP Success Factors?

2. What is the importance and benefits of SAP Success Factors?

3. What does a succession data model contain?

4. How many data models are there in Employee Central?

Employee central contains 7 data models.

The other two data models used are as follows:

6. Can a Success Factor chosen once for a role can be changed?

1 Copyright© 2024, ZaranTech LLC. All rights reserved

7. Why three levels are present in a framework?

10. How do you mark a field to be required?

11. Assesses of Success Factors time taking?

12. Is It too subjective to choose the success factors?

13. What does a Succession Data Model contain?

• Internal (information related to employment).

2 Copyright© 2024, ZaranTech LLC. All rights reserved

15. What attribute is used to mask a sensitive field?

To mask a sensitive field on screen we use “PII” attribute.

16. which field is defined in Country-Specific Corporate Data Model?

17. What do you understand by SAP Success Factors?

19. What are the cost benefits of using SAP SuccessFactors?

20. How many different modules present SAP SuccessFactors?

3 Copyright© 2024, ZaranTech LLC. All rights reserved

24. What is employee central payroll system?

26. Explain the SAP SuccessFactors architecture briefly.

SAP SuccessFactors would allow business establishments to organize their HR on a cloud

4 Copyright© 2024, ZaranTech LLC. All rights reserved

28. What does a Succession Data Model would contain?

30. Definition of the Corporate Data Model.

31. What is the main function of HRIS Propagation Data Model?

32. Name other Data Models present in the Employee Central.

33. Define time-off feature of Employee Central

5 Copyright© 2024, ZaranTech LLC. All rights reserved

35. Mention some activities under Transfer and Changes.

37. How to hide sensitive data in a data field?

38. What is the full form of DTD?

39. What do mean by Document Type Definition (DTD)?

41. Can we terminate people by using SuccessFactors?

6 Copyright© 2024, ZaranTech LLC. All rights reserved

43. Can SuccessFactors be applied to academic members?

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50. What kind of support would I get while using SuccessFactors?

51. Define SAP SuccessFactors Availability and Performance Management Tool.

53. Define SAP SuccessFactors Portlet.

54. What is the function of compensation management package of SAP SuccessFactors?

8 Copyright© 2024, ZaranTech LLC. All rights reserved

57. Define SAP SuccessFactors On-Boarding module

58. Mention some features of SAP SuccessFactors On-Boarding module

59. Define the recruiting module of SAP SuccessFactors.

60. What do you mean by Rating Scales?

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62. Define Development and Succession of SAP SuccessFactors.

63. What are the activities included in Development and Succession?

64. Name two versions of Career Development Planning.

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67. How do I receive technical support or ask questions about my application?

• Easy-to-use data structures

11 Copyright© 2024, ZaranTech LLC. All rights reserved