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    Quiz 2

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    Quiz 2

    Uploaded by

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    28 views1 page

    Quiz 2

    Uploaded by

    vavisoizic

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    © All Rights Reserved
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    The cleaning staff in a hospital are likely to feel higher levels of task significance than the cleaning

    staff in a factory that makes toys.

    Which of the following jobs is low in task identity?


    - airline pilot
    - pastry chef
    - federal judge
    - carpenter
    - baggage handler at the airport

    Professors at Bloomington University must follow strict guidelines when it comes to planning and
    delivering course material. This is an example of low autonomy.

    Types of Commitment
    Low continuance commitment Chen said, “To be honest, I am completely strapped with student
    loans. If another company with higher pay offered me a job, I’d
    probably take it.”
    Low normative commitment Hakeem said, “To be honest, I don’t really feel any obligation to
    stay here. It’s a small company so I’ve generally trained myself.”
    Low affective commitment Laura said, “Although there are things I like about working here, I
    don’t really feel emotionally attached. I mean I wouldn’t be
    devastated if I left or anything…”
    High continuance commitment Maria said, “I know I’ve only been here for two years, but I’ve
    worked really hard. I’m pretty sure I have a shot at managing the
    new territory when Tom decides to expand—and that represents a
    pretty nice promotion. I am not sure I can get that anywhere else.”
    High affective commitment Amar said, “I love the laid-back atmosphere here! I can come to
    work in jeans and work on my timeline. It really makes me feel at
    home!”
    High normative commitment Kenneth said, “I’ve been with College Ads, Inc. since I graduated
    from college. They were the only place that was willing to give
    me a job. I can’t leave now!”

    Employee Responses to Negative Work Events


    Low Commitment, High Performance - Better Job: "I suppose I could be inspirational,
    but I know I can find a better job somewhere
    else."
    - Lone Wolf: What best describes a Lone
    Wolf?
    High Commitment, Low Performance - Will Help: “Other employees may not look up
    to me, but I want to help in any way I can.”
    - Citizen: What best describes a Citizen?
    Low Commitment, Low Performance - Apathetic: What best describes an Apathetic?
    - Don't Care: “Give me a break. I’ve never been
    a big deal around here and I really don’t
    care.”
    High Commitment, High Performance - Challenges: “I don’t sit and just watch bad
    things happen. I challenge the status quo and
    people look up to me.”
    - - Star: What best describes a Star?

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