scb7000 Series

SERVICE MANUAL
Large Format Color Inkjet Printer
SC-F7000 Series
SC-B7000 Series
Confidential
SEIJ12010
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual are subject to change without notice.
All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2012 SEIKO EPSON CORPORATION.

COMMERCIAL PRINTER CS QUALITY ASSURANCE DEPARTMENT
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PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR
REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL
ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER
SUPPLY AND OTHER ELECTRONIC COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH
SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING
PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO
THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC
WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-
SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING
THE INFLAMMABLE GAS IS PROHIBITED.
7. MAKE SURE AN ANTIVIRUS SOFTWARE IS INSTALLED ON THE COMPUTER USED FOR SERVICE SUPPORT. BE SURE TO HAVE THE
LATEST VIRUS DEFINITION FILE FOR THE SOFTWARE.
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About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
C H E C K
P O IN T
SC-F7000 Series/SC-B7000 Series were designed based on SC-S30600 series. The most of the
mechanical structures and functions are the same as those of SC-S30600. This manual provides
only the differences from SC-S30600 series and omits descriptions common to SC-S30600.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 3.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling the product.
CHAPTER 4.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 5.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson-approved lubricants and
adhesives required for servicing the product.
CHAPTER 6.APPENDIX
Provides the following additional information for reference:
- Wiring Diagram
- Panel Menu Maps
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Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action.
Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.
May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional
information that is related to a specific subject, or comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components
in question may be adversely affected.
Indicates that lubrication is needed for the parts after disassembly, when doing a maintenance or replacing a part with a new one.
Lubrication
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Revision Status
Revision Date of Issue Description

A March 14, 2013 First release
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SC-F7000 Series/SC-B7000 Series Revision A
Contents
Chapter 1 PRODUCT DESCRIPTION Chapter 3 DISASSEMBLY & ASSEMBLY
1.1 Product Description ............................................................................................ 10 3.1 Overview ............................................................................................................ 43
1.2 Basic Specifications ............................................................................................ 12 3.1.1 Precautions ................................................................................................. 43
1.2.1 Basic Specifications ................................................................................... 12 3.1.2 Cautions After Assembling ....................................................................... 45
1.2.2 Electric Specifications ............................................................................... 12 3.1.3 Orientation Definition ................................................................................ 45
1.2.3 Ink Specifications ...................................................................................... 13 3.1.4 Recommended Tools ................................................................................. 46
1.3 Printing Specifications ........................................................................................ 14 3.2 Parts Diagram ..................................................................................................... 47
1.3.1 Supported Media ........................................................................................ 14 3.3 Disassembly Flowchart ...................................................................................... 55
1.4 Hardware Specifications ..................................................................................... 15 3.4 Disassembly and Assembly Procedure ............................................................... 56
1.4.1 Dimensions and Weight ............................................................................. 15 3.4.1 Preparation for Servicing ........................................................................... 56
1.4.2 Installation Room Requirement ................................................................. 15 3.4.2 Consumables/Accessories ......................................................................... 57
1.4.3 Part Names ................................................................................................. 16 3.4.3 Housing ...................................................................................................... 58
1.5 Control Panel ...................................................................................................... 19 3.4.4 Electric Circuit Components ..................................................................... 59
1.5.1 Setup Menu ................................................................................................ 21 3.4.5 Carriage Mechanism/Ink System Mechanism ........................................... 60
1.5.2 Serviceman Mode ...................................................................................... 28 3.4.6 Paper Feed Mechanism .............................................................................. 81
3.4.7 Roll Unit .................................................................................................... 82
Chapter 2 TROUBLE SHOOTING 3.4.8 Reel Unit .................................................................................................... 83
2.1 Overview ............................................................................................................ 31 Chapter 4 ADJUSTMENT

2.1.1 Preliminary Check ..................................................................................... 31
2.1.2 Troubleshooting Procedure ........................................................................ 32 4.1 Overview ............................................................................................................ 85
2.1.3 Procedure after troubleshooting ................................................................. 32 4.1.1 Precautions ................................................................................................. 85
4.1.2 Adjustment Items and the Order by Repaired Part .................................... 86
2.2 Remedies for Maintenance Requests .................................................................. 33
4.1.3 Adjustment Items ....................................................................................... 96
2.3 Remedies for Service Call Error ......................................................................... 34 4.1.4 Tools/Consumables for Adjustments ......................................................... 97
2.4 Remedies for Print Quality Troubles .................................................................. 37 4.1.5 Service Program Basic Operations ............................................................ 98
2.4.1 Ink Clogging .............................................................................................. 37 4.2 NV-RAM BACKUP / NVRAM Viewer ............................................................ 99
2.5 Trouble on Paper Feeding .................................................................................. 38 4.2.1 NVRAM Read Procedure .......................................................................... 99
2.6 Other Troubles .................................................................................................... 39 4.2.2 NVRAM Write Procedure ......................................................................... 99
2.6.1 Ink End Error ............................................................................................. 39 4.2.3 NVRAM Viewer Basic Operation ............................................................. 99
2.6.2 Wrong ink mixture error ............................................................................ 39 4.3 ADJUSTMENTS (Individual) ......................................................................... 100
2.7 Trouble on Service Program ............................................................................... 41 4.4 ADJUSTMENTS (Sequence) ........................................................................... 101
2.8 Trouble on NVRAM Viewer .............................................................................. 41 4.5 Installing Firmware .......................................................................................... 102
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4.6 Image & Test Print ........................................................................................... 102 4.15.3 Panel Setting Reset & Job History Reset ............................................... 122
4.7 Counter Reset ................................................................................................... 102 4.15.4 Panel LCD Operation Check ................................................................. 122
4.15.5 Panel Buttons Operation Check ............................................................. 122
4.8 References ........................................................................................................ 102
4.15.6 Motor Measurement & Automatic Adjustment ..................................... 122
4.9 Initial Ink Charge Flag ...................................................................................... 102 4.15.7 Rear AD Adjustment ............................................................................. 122
4.10 CR Related Adjustments ................................................................................ 103
4.10.1 CR Belt Tension Check ......................................................................... 103 Chapter 5 MAINTENANCE
4.10.2 APG Function Check ............................................................................. 103
4.10.3 CR Scale Check ..................................................................................... 103 5.1 Overview .......................................................................................................... 124
4.10.4 CR Active Damper Auto Adjustment .................................................... 103 5.2 Setting Up/Storing the Printer .......................................................................... 125
4.10.5 Manual Uni-D Adjustment .................................................................... 104 5.3 When left unused/transportation ...................................................................... 126
4.10.6 Manual Bi-D Adjustment ...................................................................... 105 5.3.1 When left unused ..................................................................................... 126
4.10.7 PG Adjustment ....................................................................................... 107 5.3.2 Transportation .......................................................................................... 128
4.11 Head Related Checks and Adjustments .......................................................... 109 5.4 Exchange Parts ................................................................................................. 130
4.11.1 Tube Inner Pressure Reduction .............................................................. 109 5.5 Cleaning ............................................................................................................ 132
4.11.2 Head ID Input ........................................................................................ 109
4.11.3 Nozzle Check ......................................................................................... 109 5.6 Lubrication ....................................................................................................... 136
4.11.4 Cleaning ................................................................................................. 109
4.11.5 Head Inclination Manual Adjustment (CR direction) ........................... 110
Chapter 6 APPENDIX
4.11.6 Head Slant Manual Adjustment (PF direction) ..................................... 112 6.1 Block Wiring Diagram ..................................................................................... 138
4.12 Ink Supply Related Checks and Adjustments ................................................ 114 6.2 Connection Diagram ......................................................................................... 139
4.12.1 Switch between Ink Cartridges and Ink Tanks ...................................... 114 6.2.1 Sensors ..................................................................................................... 139
4.12.2 Activation of Cleaning Cartridge ........................................................... 115 6.2.2 Ink Holder ................................................................................................ 139
4.12.3 Ink eject ................................................................................................. 116 6.2.3 CR Unit .................................................................................................... 139
4.12.4 Tube Inner Cleaning .............................................................................. 117 6.2.4 CR drive mechanism ............................................................................... 139
4.12.5 Initial Ink Charge ................................................................................... 118 6.2.5 Paper Feed Mechanism/Pump Mechanism .............................................. 139
4.13 Media Feed Related Checks and Adjustments ............................................... 119 6.2.6 Roll Unit/Reel Unit .................................................................................. 139
4.13.1 PF Belt Tension Check .......................................................................... 119 6.3 Panel Menu Map .............................................................................................. 140
4.13.2 PF Scale Check ...................................................................................... 119
6.4 Part names used in this manual ........................................................................ 143
4.13.3 Manual Adjustment for Media Feeding ................................................. 120
6.5 Exploded Diagram/Parts List ........................................................................... 144
4.14 Boards Related Checks and Adjustments ....................................................... 121
4.14.1 Main Board initial setting ...................................................................... 121
4.14.2 RTC&USB ID Input .............................................................................. 121
4.14.3 MAC Address Input ............................................................................... 121
4.14.4 Serial Number Input .............................................................................. 121
4.14.5 Board Replacement Date & Time Setting ............................................. 121
4.15 Other Printer Checks and Adjustments .......................................................... 122
4.15.1 USB Port and Network Communication Check .................................... 122
4.15.2 Suction Fan Adjustment ........................................................................ 122
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CHAPTER
1
PRODUCT DESCRIPTION
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SC-F7000 Serie/SC-B7000 Series Revision A
1.1 Product Description High speed throughput
Table 1-1. High speed throughput

Product configuration
Mode Printing Mode Number of passes Throughput
SC-F7000 Series: Sublimation transfer printer
Draft 360x720 dpi 1 58.9 m2/h
SC-B7000 Series: Watercolor ink printer High Speed 720x720 dpi 2 30.4 m2/h
Available paper type Production 2 720x720 dpi 3 22.2 m2/h
Available media width: Max. 1625 mm (64 inch), Min. 300mm (11.8 inch) Production 1 720x720 dpi 4 16.2 m2/h
High Quality 720x1440 dpi 6 11.1 m2/h
Printable width: Up to 1615 mm (Left/Right margin: 5mm)
High Quality 720x1440 dpi 8 8.2 m2/h
Paper thickness: Up to 1 mm
Media handling
Ink configuration
Supports a variety of commercial media (no genuine media available).
SC-F7000 Series: Sublimation transfer ink Supported roll sizes are as follows:
SC-B7000 Series: Watercolor dye ink Table 1-2. Media handling
Wear protective eyewear, gloves and mask when refilling ink Weight Roll Outer Diameter Paper Core Diameter
C A U T IO N
tanks or replacing the waste ink bottle. Normal Up to 40 kg Up to 250 mm 2 or 3 inch
If ink adheres to your skin, immediately wash it off with plenty Roll side: Up to 300 mm
of soap water. Consult a physician if any problem such as When using option*1 Up to 80 kg 2 or 3 inch*2
Reel side: Up to 250 mm
irritation appears.
If ink gets into your eyes, wash immediately with clean water. Note *1: When using optional heavy roll media system
Otherwise your eyes could be seriously injured. If you have any *2: Up to 40 kg for 2-inch core
medical condition, consult a physician.
Supports RIP made by 3rd parties
If ink gets into your mouth, wash it well and immediately
consult a physician. EPSON driver is not provided for Windows nor for Mac.
Do not touch the printed media with your hands. Realizes a high degree of usability
Do not mix the ink with other type ink.
Ease of use
If it is hard to breath when using the printer, ventilate the room
and let in fresh air. Frequently-used menu is assigned to the short-cut keys on the control panel.
Dispose of the waste ink and printed media according to local
Media handling
regulations.
• Spindleless
CISS
• Simplifies the setting of roll paper by assembling the lift levers.
The printer includes a 1.5-liter ink tank. Supplied ink packs allow you to refill the ink • Supports high-capacity roll paper up to 80 kg by using optional heavy roll
even during printing. media system.
PRODUCT DESCRIPTION Product Description 10

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Improvement of reliability/durability
Head life:
• 6,840 billion shots/1 line
• Ink flow rate: 270 L/BK+M
Operating life of the printer: 3 years or 67,500 m2
(64 inches/720x720 dpi/Bi-d)
Figure 1-1. External View
PRODUCT DESCRIPTION Product Description 11

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1.2 Basic Specifications 1.2.2 Electric Specifications

Table 1-4. Electric specifications
1.2.1 Basic Specifications Item Specification
Table 1-3. Basic specifications Rated voltage AC 100 to 240 V
Item Specification Rated frequency 50 to 60 Hz
Print method On-demand inkjet Rated current 1.0A to 0.5A
Number of nozzles 360 nozzles x 2 lines x 4 (colors) Printing Approx. 65 W

Power Ready mode Approx. 20 W
Print Head Configuration of nozzles 720 nozzles for each color* consumpti
Line width of nozzles 1 inch on Sleep mode Approx. 9 W
Maximum resolution 720 x 1440 dpi Power off 0.5 W or less
Control code ESC/P Raster Insulation resistance 10 MΩ or more (between AC line and chassis at 500 VDC)
Paper feed method Friction 1.0 kV rms AC for 1 min. or 1.2 kV rms AC for 1 sec.
Dielectric strength
(between AC line and chassis)
For Main 512 MB
RAM Leek current 3.5 mA or less
For Network 128 MB
USB 2.0 HS
Interface
Ethernet (100Base-T/1000Base-T)
15 °C to 35 °C
Operating
(recommended: 15 to 25 °C)
-20 °C to 60 °C
Temperature Storage (before unpacking) (no more than 120 hours at 60 °C,
within a month at 40 °C)
-20 °C to 40 °C
Storage (after unpacking)
(within a month at 40 ℃ )
20% to 80% (recommended: 40 to 60%)
Operating
Humidity (Non condensing)
When storing (packed/unpacked) 5% to 85% (Non condensing)
*Nozzle set configuration is;
Row
Product A B C D E F G H I J
SC-F7000 Series C Y M BK - - BK M Y C
SC-B7000 Series C M Y BK - - BK Y M C
PRODUCT DESCRIPTION Basic Specifications 12

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1.2.3 Ink Specifications

Ink Pack
Table 1-5. Ink Pack
Item Specification
Form Dedicated ink pack (standing pouch)
Black system: Black
Ink colors
Color system: Yellow, Magenta, Cyan
Cartridge life See the date printed on the package (at normal temperature)
Guaranteed life
25 days (from the day that the ink tank was refilled from the ink pack)
after installation
Uninstalled: -20 to 40°C (within a month at 40 °C)
Storage Installed: -20 to 35 °C (within a month at 40 °C)
temperature Transporting: -20 to 60 °C (within a month at 40 °C, within 72 hours at
60 °C)
Capacity 1000 ml
Dimensions 170 (W) x 272 (L) mm
Cleaning liquid
Cleaning is for servicing only. Packages of the cleaning liquid are only provided as an
ASP.
Waste ink bottle
Removable from the printer when it is filled with approx. 2000ml.
Ink bottle FULL detection is carried out with a software counter.
For the waste ink disposal, conform to the local industrial waste disposal
standards and ordinances in your country.
PRODUCT DESCRIPTION Basic Specifications 13

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1.3 Printing Specifications PRINTABLE AREA

Note *1: The value selected for [Side Margin (Left)] in the setup menu. The default value is
1.3.1 Supported Media 5mm. Choose a [Side Margin (Left)] over 10 mm when using media holding plates.
*2: The total of the values selected for [Print Start Position] and [Side Margin (Right)] in
Table 1-6. Supported Media the setup menu. The default value is 5mm. Chose a [Print Start Position] or [Side
Specification Margin (Right)] over 10 mm when using media holding plates.
Item
Standard Roll Media System Heavy Roll Media System
300-1626mm
Roll core size 2 or 3 inch
3-25mm*1 3-825mm*2
Roll outer diameter Up to 300 mm
Media width 300 to 1626 mm (64 inches) 5mm
Media thickness Up to 1 mm
Roll weight Up to 40 kg Up to 80 kg
5mm
Figure 1-2. Printable area
PRODUCT DESCRIPTION Printing Specifications 14

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1.4 Hardware Specifications WEIGHT
This section provides the printer dimensions and shows the main components. Table 1-8. Weight
Item SC-F7000 Series SC-B7000 Series
1.4.1 Dimensions and Weight Main body 145 kg
Standard Roll Unit 19.5 kg
DIMENSIONS
Standard Reel Unit 21.5 kg (Standard) 21.5 kg (Option)
Legs 32 kg
Optional Heavy Roll Media Feeding Unit (Roll) 18.5 kg
Optional Heavy Roll Media Feeding Unit (Reel) 21.5 kg
Ink tank 3.2 kg
Ink tank unit 4.2 kg
Total weight 225 kg 204 kg
1.4.2 Installation Room Requirement

Height
Width
Depth
Figure 1-3. Dimensions
Table 1-7. Dimensions

Description Width Depth Height
Figure 1-4. Installation Room Requirement
Stored 2,620 mm 915 mm 1,311 mm
Maximum 2,620 mm 1,259 mm 1,650 mm
PRODUCT DESCRIPTION Hardware Specifications 15

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1.4.3 Part Names Table 1-9. Front side

No. Name
FRONT SIDE 11 Adjuster
12 Waste ink bottle
13 Waste ink tube
14 Ink tank
15 Slider
16 Lock lever
17 Chip unit check lamp
18 AC inlet
19 LAN port
20 USB port
21 Maintenance cover (right)
22 Media loading lever
23 Alert lamp
24 Control panel
25 Front cover
Figure 1-5. Front Side
Table 1-9. Front side

No. Name
1 Maintenance cover (left)
2 Eject guide
3 Roll core holder
4 Tensioner
5 Roll core holder locking screw
6 Roll support
7 Auto switch
8 Manual switch
9 Casters
10 Waste ink bottle holder

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SLIDER INSIDE
Figure 1-6. Front Side
Table 1-10. Slider

No. Name
1 Slider
2 Ink inlet cover Figure 1-7. Inside
3 Chip unit
Table 1-11. Inside
No. Name
1 Print head
2 Media holding plate
3 Cutter groove
4 Pressure rollers
5 Platen
6 Wiper cleaner
7 Caps
8 Wiper

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BACK
Figure 1-8. Back
Table 1-12. Back

No. Name
1 Drive switch
2 Roll holder
3 Roll holder fixing screw
4 Lift lever
5 Loading guide
6 Roll support
7 Handle

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1.5 Control Panel Table 1-13. Control panel

Name Function
CONTROL PANEL 1 Power button Turns the printer ON or OFF.
ON: The power is ON.
Flashing: The printer is receiving data, performing head
2 Power light
cleaning, or other operations during shut-down.
13 OFF: The power is OFF.
1 3 Media Setup button Displays the Media Management Menu.
4 Display Displays the printer status, menu, message, etc.
12
5 Menu button Displays the Setup Menu.
Goes back to the previous tier when Setup Menu is
2 6 Back button
displayed.
11 Specifies the entering character position when registering

7 Left and Right arrow buttons
the setting name or setting IP address in the Setup Menu.
3 Advances/rewinds the media. Hold down button to
advance the media up to 3 m. Hold down button to
8 Media Feed buttons rewind the media up to 20 cm.
Selects the menu or the set value while the Setup Menu
is displayed.
9 OK button Determines the items or the settings.
4
When menus are displayed, closes the menus and goes
10 button
back the printer to ready status.
11 Maintenance button Displays the Maintenance Menu.
During printing, pauses the operation.
12 Pause/Cancel button During setting, finishes the menu and goes back to
printable status.
5
To advance the printed media to the cut position, press
the button while the printer is printable, then press the
13 Media Feed button [OK] button.
During printing, performs the Media Feed Adjust
during printing.
6 10
7 8 9
Figure 1-9. Control Panel
PRODUCT DESCRIPTION Control Panel 19

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LCD Table 1-14. LCD

Name Function
Display Description
The status of the chip unit is indicated as follows.
Ready to print.
1 An error occurred.
3 Chip unit status The chip unit could not be recognized or it is not
compatible with the printer. Or, the slider is not
locked.
2 The chip unit requires replacement.
3 4
The status of the wasted ink bottle is indicated as follows.
No problem
Figure 1-10. LCD
4 Waste ink bottle status Almost full
Table 1-14. LCD
Name Function Full
Printer status, operating status, or an error message is
1 Message
displayed.
From left to right, shows the selected media number,
platen gap, media width, and media remaining.
If a media setting bank number created with this printer is
selected as the print media, the number (from 1 to 30) will
be displayed. When [RIP Settings] is selected, 0 will be
displayed.
The icon of platen gap changes depending on the setting
value as shown below.
2 Media information
: 1.5
: 2.0
: 2.5
The media remaining is not displayed if [Off] is selected

for [Remaining Setup] in the [Media Remaining] menu.

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1.5.1 Setup Menu

Table 1-15. Setup Menu
Menu Menu Item/Setting Values (shaded one is the default) Explanation
On Selects [On] to indicate and record the remaining amount of the set media, or
[Off] to set it to off. When [On] is selected, [Length], [Remaining Alert] and
Remaining Setup [Print Remaining Length] are displayed to be set. Remaining amount is
Off derived from the setting values in [Length] and printed media length. It is
displayed on the Control Panel.
Media Remaining Length Sets the whole length of the set media between 5.0 to 99.5 m. You can make
5.0 to 99.5 m
this setting by 0.5 m.
Sets the value to display the Remaining Alert between 1 to 15 m. You can
Remaining Alert 1 to 15 m
make this setting by 0.5 m.
Print Remaining
Print Prints the remaining amount of the media.
Length
RIP Settings Selects the media setting for printing.
When [RIP Settings] is set, the printer prints in the media setting set with
software RIP.
Select Media
1 to 30 (Media Setup Numbers) When one of the values between 1 to 30 is selected, the printer prints the
Media Setup media setting stored in the one of selected number. To store the media setting
in one of the numbers, set it in [Customize Settings].
Changes the current media setting. The items which can be changed depend
Current Settings on which setting is selected, [RIP Settings] or media number. For the items,
refer to RIP Settings or the row of 1 to 30 as follows.
1.5 Changes the Platen Gap (gap between the Print Head and paper surface)
2.0 settings in the media setting set with software RIP. Uses [1.5] normally.
Select [2.0] when smudges or blurring appear due to an excess pressure on the
Platen Gap
paper. Select [2.5] only when the printed result is not improved even though
Customize 2.5 set [2.0]. Improper setting may contaminate the inside of the printer with ink,
Settings and it may cause the low print quality or shorten the life of the printer.
RIP Settings
Input thickness. Sets the length of the media to be used between 0.1 to 1.0 mm.
Manual (Uni-D) When granular images or blurring appear on the printed result, perform Gap
Head Alignment Adjustment to adjust the Print Head misalignment during printing with this
function.
Manual (Bi-D) Manual Adjustment: Check the printed adjustment patterns visually and
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Printable Side Out Choose [Printable Side Out] or [Printable Side In] according to how the media
Roll Type
Printable Side In is rolled.
Periodically Choose [Periodically] or [Every page] to have the printer automatically
Every Page monitor and adjust media tension during printing for optimal results, [Off] to
disable automatic tension adjustment. [Periodically] is recommended in most
circumstances. The printer may however be unable to adjust tension
appropriately for some media, resulting in excessive slack or other
maladjustments that cause printing problems, in which case you should select
RIP Settings Tension [Off]. Note, however, that [Off] may result in unusually large margin between
Measurement pages. In addition, printing may not stop and the inside of the printer may
Off
become stained. Observe the following precautions:
Do not print at the end of a roll
Do not select [Off] for [Media End Check].
Select [Every page] for more precise tensioning, but note that print times will
increase.
Increase tension if creases appear in media during printing. The higher the
Media Tension 0 to 40
value, the greater the tension.
Customize
Media Setup Names to the storing media setting within 18 characters of the one-byte
Settings
Setting Name alphabet and numbers.
Giving a name for easy identification is recommended.
Executes this setting when a banding (horizontal strip-shaped patterns, uneven
colors or lines) cannot be solved, even though head cleaning or Gap
Feed Adjustment Manual
Adjustment is executed.
Check the printed patterns visually and adjust it by entering the values.
1.5 Changes the Platen Gap settings (gap between the Print Head and paper
1 to 30 (Media surface). Uses [1.5] normally. Select [2.0] when smudges or blurring appear
2.0
setting bank) due to an excess pressure on the paper. Select [2.5] only when the printed
Platen Gap
result is not improved even though set [2.0]. Improper setting may
2.5 contaminate the inside of the printer with ink, and it may cause the low print
quality or shorten the life of the printer.
Manual (Uni-D) When granular images or blurring appear on the printed result, perform Gap
Adjustment to adjust the Print Head misalignment during printing with this
Head Alignment function.
Manual (Bi-D) Check the printed adjustment patterns visually and adjust it by entering the
best adjustment values.

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Sets a time period to pause the Print Head movement for drying the ink
Drying Time Per between 0.0 to 10.0 seconds. Depending on the media type and density,
Drying 0 to 10 sec
Pass drying ink may take longer. When leaked ink or ink smear appears on the
printed result, set the drying time longer.
Media Suction 0 to 10 Set it to a suction level appropriate for the used media.
Data Width Choose the range in which the print head moves during printing.
[Data Width] restricts print head movement to the printed area. Restricting the
extent of print head movement increases print speed.
Head Movement
Printer Full Width If [Data Width] is selected, the print head will move the full width of the
largest media supported by the printer. Select this option for more even print
results with less variation.
Multi-Strike Off
Choose the number of times each line is printed.
Printing 2 to 8
Printable Side Out Choose [Printable Side Out] or [Printable Side In] according to how the media
Roll Type
Printable Side In is rolled.
1 to 30 (Media
Customize setting bank) Periodically Choose [Periodically] or [Every page] to have the printer automatically
Media Setup
Settings monitor and adjust media tension during printing for optimal results, [Off] to
Every Page
disable automatic tension adjustment. [Periodically] is recommended in most
circumstances. The printer may however be unable to adjust tension
appropriately for some media, resulting in excessive slack or other
maladjustments that cause printing problems, in which case you should select
Tension [Off]. Note, however, that [Off] may result in unusually large margin between
Measurement pages. In addition, printing may not stop and the inside of the printer may
Off
become stained. Observe the following precautions:
Do not print at the end of a roll
Do not select [Off] for [Media End Check].
Select [Every page] for more precise tensioning, but note that print times will
increase.
Increase tension if creases appear in the media during printing. The higher the
Media Tension 0 to 40
value, the greater the tension.
Choose a slower feed speed if thin media is creased or torn or sticks together
Feed Speed 1 to 2
during printing. The lower the value, the slower the speed.
Print Media List Print Prints all the contents set in the Media Setup Numbers 1 to 30.

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Sets the side margin from the media’s right end while the media is set in the
printer. The media’s right end differs depending on [Media End Check]
setting in the Setup Menu as follows.
Side Margin (Right) 3 to 25 mm When Media End Check is On: Right end of the media
When Media End Check is Off: Right end standard position (the position up
to Platen through the center of the media set position attached on the Pre
Heater)
Sets the side margin from the media left end while the media is set in the
printer. The media left end differs depending on [Media End Check] setting in
the Setup Menu as follows.
Side Margin (Left) 3 to 25 mm
When Media End Check is On: Left end of the media
When Media End Check is Off: The position to the left 64 inch from the right
end standard position
Make this setting for printing more to the left than the setting value of [Side
Margin (Right)]. Such as when printing near the center of the media width.
The margin is a value from the media’s right end to the value set in [Print Start
Position]. When [Side Margin (Right)] is set already, the margin is the value
Printer Setup
set in [Side Margin (Right)] plus the first value. The media’s right end
Print Start Position 0 to 800 mm
depends on [Media End Check] setting in the Setup Menu as follows.
When Media End Check is On: Right end of the media
When Media End Check is Off: Right end standard position (the position up
to Platen through the center of the media set position attached on the Pre
Heater)
On Selects [On] to detect the media width and the top or [Off] to set it to off.
Select [Off] and print when Media Size error is displayed even though the
Media Size Check media is set correctly. However, when this setting is set to [Off], the printed
Off data can be out of range of the media. If it happens, the ink contaminates the
inside of the printer. Setting to [On] is recommended usually.
On Selects [On] to detect the media end or [Off] to set it to off. Select [Off] and
Media End Check print when Media Out error is displayed even though the media is set
Off correctly. Setting to [On] is recommended usually.
On Selects [On] to stop printing and display an error on the control panel screen
Media Skew Check when the set media is skewed, or [Off] to continue to print. The skewed media
Off causes media jam, so setting to [On] is recommended usually.

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Off Selects the execution timing for the periodical check pattern printing from
[Off] or one of the values between per [1] page to per [10] pages. When this is
set to [Off], the periodical check pattern printing is not executed. When one of
Print Nozzle Patter the values between per [1] page to per [10] pages is selected, the check pattern
1 - 10 pages is printed on the top of the set page. Allows you to judge whether any
clogging can be seen in the following printing by checking the check patterns
later on.
Off Selects the execution timing for periodical head cleaning from [Off] or once
Light per [1] hour to per [24] hours. When this is set to [Off], Periodical Cleaning is
1 - 240 hours
not executed. When one of the values between per [1] hour to per [24] hours is
Off selected, head cleaning is performed automatically when the set time has
Medium
1 - 240 hours passed. If the set time has come when the printer is printing or in the sleep
Periodical Cleaning mode, Periodical Cleaning is performed after finishing the job or mode. In
Off
Heavy addition, the time counter is cleared in the timings listed below.
Printer Setup 1 - 240 hours
When this printer is turned On.
Off When the set value of this setting is changed.
Power
1 - 240 hours When All Nozzles Cleaning is performed manually.
Off Selects the execution timing for the periodical head cleaning from [Off] or
one of the values between per [1] page to per [10] pages. When this is set to
Cleaning Cycle [Off], Periodical Cleaning is not executed. When one of the values between
1 - 10 pages per [1] page to per [10] pages is selected, head cleaning is performed
automatically before printing the set page.
Sleep Mode Turns to the sleep mode automatically when no error is occurring, no print job
15 - 240 min receiving or there are no operations on the control panel. In this setting, sets
the time to turn to the sleep mode automatically.
Yes When this is set to [Yes], returns the set values in [Printer Setup] menus to
Restore Settings
No their factory default.

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Prints the check patterns. Check them visually and execute head cleaning
Nozzle Check Print
when blurring or space can be seen.
Execute (Light), Checks the pattern numbers which blurring or space can be seen in their check
All Nozzles Execute (Medium), patterns. Selects all lines or the nozzle lines including the numbers, then
Execute (Heavy) executes head cleaning. When this is set to [All Nozzles], executes head
Maintenance cleaning for all nozzles. When [Selected Nozzles] is selected, selects nozzle
lines and executes head cleaning only for them. Select the cleaning level from
Cleaning
Execute (Light), [Execute (Light)], [Execute (Medium)] or [Execute (Heavy)]. Select [Execute
Selected Nozzles Execute (Medium), (Light)] at first. When blurring or space can be seen even though [Execute
Execute (Heavy) (Light)] is executed, select [Execute (Medium)]. When blurring or space can
be seen even though [Execute (Medium)] is executed, select [Execute
(Heavy)].
Moves the Print Head to the maintenance position. Make sure to execute
Head Maintenance Head Movement Move Head before washing the Wiper, Cap or Print Head. Moving the Print
Head manually causes Print Head failure.
Maintenance
Resets Waste Ink Counter in this setting, after emptying the Waste Ink Bottle.
Waste Ink Counter Execute Resets Waste Ink Counter only when emptying the Waste Ink Bottle. Doing
not so results in incorrect display for disposal period of the waste ink.
Prints the information about the print job (up to 10 jobs) stored in the printer.
Print Job Log Sheet Print The used amount of the media and ink are printed for every print job. You can
Print Logs see the usage of the consumables.
Show Total Prints XXXXXX m2 (XXXXXX ft2) Indicates the total printed area (up to 6 digits).
Prints the list of current Printer Setup status, product life or periodic
Print Status Sheet Print
Printer Status replacement parts status. You can check each piece of information at once.
Firmware Version XXXXXX,X_XX,XXXX Displays the firmware version of the printer.
Auto
IP: XXX.XXX.XXX.XXX
IP Address Setting Sets the IP address, the subnet mask and the default gateway manually.
Panel SM: XXX.XXX.XXX.XXX
Network Setup DG: XXX.XXX.XXX.XXX
Print Status Sheet Print Prints the list of current Network Setup.
Yes
Restore Settings Returns the set values of Network Setup menus to their factory default.
No

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Sets the date and time for the internal clock. The set time is used for printing
Date And Time MM/DD/YY HH:MM
the job status and the printer status.
Japanese
English
French
Italian
Preference German
Language Portuguese Selects the language used for the control panel display.
Spanish
Dutch
Russian
Korean
Chinese
Preference m
Unit: Length Selects the unit of length to be used for various length information.
ft/in
On
Alert Sound Setting Enable (On) or disable (Off) the buzzer that sounds when an error occurs.
Off
On Selects [On] to inform an error and alert or [Off] to set it to off. This setting
Alert Lamp Setting
Off informs with turning the Alert Lamp On/Off.
Yes When this is set to [Yes], returns all settings to their factory default except for
Reset All Settings Date And Time, Language, Unit: Length and Unit: Temperature in Preference
No menu.

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1.5.2 Serviceman Mode

The Serviceman Mode is intended to be used by a service person for servicing the printer.
HOW TO START & QUIT
1. Turn the printer on by pressing the [Menu], [Back], and [OK] buttons together.
2. Turn the printer off to quit the Serviceman Mode.
SERVICEMAN MODE MENU LIST
Menu
Explanation
Class 1 2 3
Rear AD Adjusts the AD value of the PE Sensor.
CR Un Cap Unlocks or re-locks the carriage and uncaps/re-caps the Print Head.
Red
LCD RGB Check Green Checks the operation of the LCD.
Mecha Adjustment
Blue
Panel Check Checks the operation of the buttons and the LEDs.
PE
Sensor Check Checks the operation of sensors.
ILS
PGtyp
PG PG+
PG++
400 CPS
H to F Speed
500 CPS
Life CR Used only in manufacturing processes. Not used in service operations.
400 CPS
F to H Speed
500 CPS
Page Size
Fan
Life Count

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Menu
Explanation
Class 1 2 3
Feed Amount 1
PS1
PS2
Feed Speed 1
PS3
PS4
Feed Amount 2
PF PS1
PS2
Feed Speed 2
PS3
Life PS4 Used only in manufacturing processes. Not used in service operations.
Wait
Fan
Life Count
PGtyp
PG PG+
APG PG++
Wait
Life Count
Display Count

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CHAPTER
2
TROUBLE SHOOTING
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2.1 Overview 2.1.1.2 Recurrence check of the trouble

Check if the trouble the user claims recurs with the returned printer.
This section explains the basic procedure for troubleshooting problems on the printer
quickly and efficiently. If the F/W was not the latest, with the user's agreement, update the F/W to the
latest one and check if the trouble recurs.
When carrying out the troubleshooting procedures, take a flexible measure following
your sales company's policy and considering the troubling situation.
2.1.1.3 Check for the counter values/history
2.1.1 Preliminary Check Download NVRAM and check the following with NVRAM Viewer. (For the check
method, see p99.)
Make sure to verify or perform the following basic items whenever servicing the
printer. Counter history of the periodic replacement parts. (if any part's life is near.)
Printer's operating history (if any cause for the trouble exists)
2.1.1.1 Check for the usage environment
Error history (the frequency/history of errors related with the trouble)
Check the user's usage environment.
Temperature/humidity of the installation site 2.1.1.4 Test print check
(For the guaranteed environment, See "1.2.1 Basic Specifications" (See P
For the trouble related with print quality, carry out “Image Print” and check the current
12).)
adjustment status. (For the procedure of test print, see p102.)
What type of media is used?
Genuine ink or 3rd party's ink?
F/W version (the latest?)
Check also the following if necessary.
Phenomenon Check Item

The installation site inclined?
Any vibrating equipment near the site?
Bad print quality The user's panel settings
Is the interior dirty?
Clean it if dirty.
Missing dots/bad print quality Near a conditioner's ventilation duct?
TROUBLE SHOOTING Overview 31

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2.1.2 Troubleshooting Procedure 2.1.3.2 If necessary to escalate the trouble case

Refer to the following items according to the observed symptom, carry out the Make a report with the following data.
corresponding troubleshooting following the procedures described in the next sections. Backed-up NVRAM data
1. Trouble with a Maintenance Request or Service Call Error. (See P.33, P. 34) For bad print quality: a print sample with the marked symptom and a printed
2. Trouble on print quality (See P.37) test pattern.
3. Trouble on paper feeding (See P.38)
4. Other troubles (See P.39) For faulty parts: the faulty parts themselves and a photos of the troubling
section.
5. Trouble on Service Program (See P.41)
6. Trouble on NVRAM Viewer (See P.41) Information on the user/the repair listed below
This is a format of the escalation report. At least check out the items on the
list and register the case in the escalation system.
2.1.3 Procedure after troubleshooting
• Model name
2.1.3.1 If the trouble has been successfully solved • Serial number
• With or without options
Check if the movement of the covers is normal (without any damage, noises).
If any abnormality is found, lubricate or replace the faulty parts. • Content of the claim from the user
• Date of occurrence
Carry out the cleaning after repair. • Trouble occurrence conditions/recurrence method
Prepare a report on the repair. (follow your company/local office's policy.) • What the service person actually observed
(Check items before check, the content of troubleshooting and repair.)
• Date of escalation
• Purpose of escalation
(Measures what the user/service person want done)
• Degree of urgency (S/A/B/C)
S: High (those which may cause a death, ignition, etc.)
A: Problems, bugs
B: Strong request
C: Inquiry
• Deadline for the response
• Repair history
• Part-replacement history
TROUBLE SHOOTING Overview 32

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2.2 Remedies for Maintenance Requests

This section describes the remedies for maintenance requests. Maintenance requests do not effect the printer’s operation; therefore, you can continue the current printing. When a
maintenance request error occurs, the printer displays on the LCD a hexadecimal code of “NNNN” which correspond to the bit numbers assigned to error statuses as shown in the
table below.
Table 2-1. List of the Maintenance Requests
Bit assignment (Binary) Part/Component causing the
Hexadecimal Status
18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0 error
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 00000000 CR Encoder Near the end of life
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 00000002 Damper Kit (Ink path) Near the end of life
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 00000004 Damper Kit (Self-sealing valve) Near the end of life
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 00000008 Reserved
0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 00000010 Print head Near the end of life
0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 00000020 Reserved
0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 00000040 Pump Cap Unit Near the end of life
0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 00000080 Ink Holder Near the end of life
0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 00000100 Reserved
0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 00000200 Ink Tube Near the end of life
0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 00000400 Reserved
0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 00000800 RTC battery Out of battery
0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 00001000 RTC Date/time not set
0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 00002000 Reserved
0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00004000 Reserved
0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00008000 Reserved
0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00008000 Reserved
0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00008000 Reserved
1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 00040000 Damper Kit End of the life
Note : Ex): When “Maintenance Request 0088” is displayed.
As “00001800” in hexadecimal means “0000000000001100000000000” in binary, you can find out the code is assigned to Bit-11 and Bit-12 referring to the above table. In
this case, two errors are occurring simultaneously. (Bit-11: out of battery/ Bit-12: the date/time not set.)
TROUBLE SHOOTING Remedies for Maintenance Requests 33

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2.3 Remedies for Service Call Error

The following tables explains the Service Call error messages and remedies.
Table 2-2. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy
1101 Ink Tubes life error Refer to the service manual of SC-S30600 series.
1125 CR HP detection error Refer to the service manual of SC-S30600 series.
1138 CR Motor overcurrent error Refer to the service manual of SC-S30600 series.
1139 CR Motoroscillation error Refer to the service manual of SC-S30600 series.
113A CR Motor overload error Refer to the service manual of SC-S30600 series.
113B CR Motor over speed error Refer to the service manual of SC-S30600 series.
113C CR Motor reversing error Refer to the service manual of SC-S30600 series.
113D CR Motor driving time-out error Refer to the service manual of SC-S30600 series.
113E CR Motor velocity deviation error Refer to the service manual of SC-S30600 series.
113F CR Motor lock error Refer to the service manual of SC-S30600 series.
1229 PF Motoroscillation error Refer to the service manual of SC-S30600 series.
122A PF Motor overload error Refer to the service manual of SC-S30600 series.
122D PF Motor driving time-out error Refer to the service manual of SC-S30600 series.
122E PF Motor velocity deviation error Refer to the service manual of SC-S30600 series.
122F PF Motor lock error Refer to the service manual of SC-S30600 series.
131B Head driver (transmission gate) overheat error Refer to the service manual of SC-S30600 series.
1418 Pump Motor overcurrent error Refer to the service manual of SC-S30600 series.
1419 Pump Motor oscillation error Refer to the service manual of SC-S30600 series.
141A Pump Motor overload error Refer to the service manual of SC-S30600 series.
141B Pump Motor over speed error Refer to the service manual of SC-S30600 series.
141C Pump Motor reversing error Refer to the service manual of SC-S30600 series.
141D Pump Motor driving time-out error Refer to the service manual of SC-S30600 series.
141E Pump Motor velocity deviation error Refer to the service manual of SC-S30600 series.
141F Pump Motor lock error Refer to the service manual of SC-S30600 series.
1431 Suction pump life error Refer to the service manual of SC-S30600 series.
1432 Ink Holder life error Refer to the service manual of SC-S30600 series.
1435 Ink Path CR Assy life error Refer to the service manual of SC-S30600 series.
1411 Pump Cap Unit undetectable error Refer to the service manual of SC-S30600 series.
TROUBLE SHOOTING Remedies for Service Call Error 34

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Wrong color ink was filled in the ink tank. Check if wrong color ink is filled (check if Discard the current ink tank, and clean the
1417 Wrong ink mixture error This error occurs if the combination of the the combination of the ink holder and the ink path using cleaning liquid, then install
ink holder and the chip unit is not correct. chip unit is correct.) a new ink tank. (Page 39)
150C PG position undetectable error Refer to the service manual of SC-S30600 series.
1519 APG Motor oscillation error Refer to the service manual of SC-S30600 series.
151A APG Motor overload error Refer to the service manual of SC-S30600 series.
151B APG Motor over speed error Refer to the service manual of SC-S30600 series.
151C APG Motor reversing error Refer to the service manual of SC-S30600 series.
151D APG Motor driving time-out error Refer to the service manual of SC-S30600 series.
151E APG Motor velocity deviation error Refer to the service manual of SC-S30600 series.
151F APG Motor lock error Refer to the service manual of SC-S30600 series.
1599 ATC Motor oscillation error Refer to the service manual of SC-S30600 series.
159A ATC Motor overload error Refer to the service manual of SC-S30600 series.
159B ATC Motor over speed error Refer to the service manual of SC-S30600 series.
159C ATC Motor reversing error Refer to the service manual of SC-S30600 series.
159D ATC Motor driving time-out error Refer to the service manual of SC-S30600 series.
159E ATC Motor velocity deviation error Refer to the service manual of SC-S30600 series.
159F ATC Motor lock error Refer to the service manual of SC-S30600 series.
1610 Roll/Reel Units mismatch error Refer to the service manual of SC-S30600 series.
1611 Roll Unit undetectable error Refer to the service manual of SC-S30600 series.
1612 Roll Unit undetectable error at the start of operation Refer to the service manual of SC-S30600 series.
1613 Roll Unit undetectable error during operation Refer to the service manual of SC-S30600 series.
1614 Reel Unit undetectable error at the start of operation Refer to the service manual of SC-S30600 series.
1615 Reel Unit undetectable error during operation Refer to the service manual of SC-S30600 series.
1616 Roll Unit Board failure Refer to the service manual of SC-S30600 series.
1617 Reel Unit Board failure Refer to the service manual of SC-S30600 series.
1618 Roll/Reel Unit Board failure Refer to the service manual of SC-S30600 series.
1A23 RTC data invalid error Refer to the service manual of SC-S30600 series.
1A26 RTC Access T/O error Refer to the service manual of SC-S30600 series.
1A37 Thermistor error Refer to the service manual of SC-S30600 series.
1A38 Transistor environmental temperature error Refer to the service manual of SC-S30600 series.
1A39 Head error Refer to the service manual of SC-S30600 series.
1A41 Head rank ID input error Refer to the service manual of SC-S30600 series.

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I2C communication error between elements on
1A50 Refer to the service manual of SC-S30600 series.
ASIC and MAIN
I2C communication error between elements on
1A51 Refer to the service manual of SC-S30600 series.
ASIC and SUB
1F80 CSIC error Refer to the service manual of SC-S30600 series.
1FB9 CSIC error Refer to the service manual of SC-S30600 series.
1FC0 CSIC error Refer to the service manual of SC-S30600 series.
1FC1 CSIC error Refer to the service manual of SC-S30600 series.
2000 NVRAM error Refer to the service manual of SC-S30600 series.
2002 SDRAM error Refer to the service manual of SC-S30600 series.
2003 FLASH BOOT checksum error Refer to the service manual of SC-S30600 series.
200A F/W load error Refer to the service manual of SC-S30600 series.
200D System interrupt watchdog time-out error Refer to the service manual of SC-S30600 series.
3000 AC shut-off Refer to the service manual of SC-S30600 series.
Dxxy Service call for FW debugging Refer to the service manual of SC-S30600 series.
Fxxx CPU related service call Refer to the service manual of SC-S30600 series.
15A9 Reel Motor oscillation error Refer to the service manual of SC-S30600 series.
15AA Reel Motor overload error Refer to the service manual of SC-S30600 series.
15AB Reel Motor over speed error Refer to the service manual of SC-S30600 series.
15AC Reel Motor reversing error Refer to the service manual of SC-S30600 series.
15AD Reel Motor driving time-out error Refer to the service manual of SC-S30600 series.
15AE Reel Motor velocity deviation error Refer to the service manual of SC-S30600 series.
15AF Reel Motor lock error Refer to the service manual of SC-S30600 series.
1620 Pressurizing initialization error Refer to the service manual of SC-S30600 series.
1621 Pressurizing/Suction switching error Refer to the service manual of SC-S30600 series.
1622 Operating time-out error Refer to the service manual of SC-S30600 series.
1623 Continuous revolution error Refer to the service manual of SC-S30600 series.

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2.4 Remedies for Print Quality Troubles The CR lock is released and the CR Unit moves to the full side, then the printer
turns off automatically. (Page 56)
Refer to the service manual of SC-S30600 series. 6. Clean the areas where ink is attached such as the area around the print head, cap,
wiper or wiper rail. (Page 132)
2.4.1 Ink Clogging 7. Remove the ink tank of the clogging ink color and the other ink tank of the
If the ink clogging persists even though you clean the surrounding area of the ink corresponding color combination given below. (Page 79)
system and perform a cleaning, carry out the following procedure.
C H E C K Due to the structure of this printer, you cannot replace only one
REQUIRED TOOL P O IN T tank. Therefore, replacement of the tanks should be made
according to the combinations below.
Cleaning cartridges (2 to 4 pcs) For SC-F7000 Series
New ink tanks (2 to 4 pcs) • BK and M
• Y and C
New chip unit (for 2 to 4 colors. See below for which colors should be prepared.) For SC-B7000 Series
• BK and Y
C H E C K Due to the structure of this printer, you cannot replace only one • M and C
P O IN T tank. Therefore, replacement of the tanks should be made
according to the combinations below. 8. Lower the lock levers.
For SC-F7000 Series
9. Start the printer in the Serviceman Mode.
• BK and M
Turn on the printer while pressing [Menu] + [Back] + [OK].
• Y and C
For SC-B7000 Series 10. Select Ink Eject.
• BK and Y Select the corresponding color rows, and press the [Run] button to run the ink
• M and C eject. (Page 116)
11. Select Activation of Cleaning Cartridge.
REMEDY Select the corresponding color rows, and press the [Run] button to validate the
cleaning cartridge. (Page 115)
1. Turn on the printer.
12. Turn off the printer.
2. Discard the waste ink.
13. Install the cleaning cartridges. (Page 79)
3. Reset the counter for the waste ink bottle from the control panel.
Maintenance Waste Ink Counter [OK] 14. Turn on the printer.
4. Start the service program and select Countermeasure of ink clogging (When no 15. Discard the waste ink.
using printer) from ADJUSTMENT (Sequence). 16. Reset the counter for the waste ink bottle from the control panel.
5. Select Auto CR unlock & move CR to full column side. Maintenance Waste Ink Counter [OK]
Press the [Run] button.
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17. Select Tube inner cleaning. 35. If the error persists, replace the Print Head.
Select the corresponding color rows, and press the [Run] button to fill the cleaning
liquid. (Page 117)
2.5 Trouble on Paper Feeding
19. Reset the counter for the waste ink bottle from the control panel. Refer to the service manual of SC-S30600 series.
Maintenance Waste Ink Counter [OK]
21. Remove the cleaning cartridges.
22. Lower the lock levers.
24. Select Ink Eject.
Select the corresponding color rows, and press the [Run] button to eject the
cleaning liquid. (Page 116)
25. Select Switch between Ink cartridges and Ink tanks.
Select the corresponding color rows and Ink tank, and press the [Run] button to
validate the ink tanks. (Page 114)
27. Install the new ink tanks. (Page 79)
28. Install the chip units, and then pour ink into the ink tanks.
32. Select Initial ink charge.
Select the corresponding color rows, and press the [Run] button to perform the
initial ink charge. (Page 118)
33. Select Nozzle Check.
Select Nozzle Check Pattern Print, and press the [Run] button to perform the
nozzle check. (Page 109)
34. Perform cleaning if necessary. (Page 109)
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2.6 Other Troubles C H E C K Due to the structure of this printer, you cannot replace only one
Refer to the service manual of SC-S30600 series. according to the combinations below.
For SC-F7000 Series
2.6.1 Ink End Error • BK and M
• Y and C
Ink End Error (“Chip Unit expended. Replace chip unit.”) occurs even sufficient ink
For SC-B7000 Series
remains in the ink tank.
• BK and Y
Table 2-3. Ink End Error • M and C
Cause Remedy
REMEDY
Foreign material came in from the spout of the
ink tank, and it caused filter clogging inside Replace the ink tank with a new one. Discard 1. Turn on the printer.
the printer and blocked ink flow, then Ink End the old tank and the ink inside the tank.
Error occurred. 2. Discard the waste ink.
Check the detection condition of ILS from 3. Reset the counter for the waste ink bottle from the control panel.
Sensor Check in the Serviceman Mode.
Installation of the ink tank is not appropriate, OFF: ILS is detected.
so ILS cannot be detected correctly. ON: ILS is not detected correctly. 4. Turn off the printer.
If ON is displayed, re-install the corresponding 5. Start the printer in the Serviceman Mode.
ink tank. Turn on the printer while pressing [Menu] + [Back] + [OK].
2.6.2 Wrong ink mixture error 6. Remove the ink tank in which wrong ink was filled and the other ink tank of the
corresponding color combination given below. (Page 79)
If wrong color ink is filled in an ink tank during filling ink, carry out the procedure
below. C H E C K Due to the structure of this printer, you cannot replace only one
REQUIRED TOOL according to the combinations below.
For SC-F7000 Series
Cleaning cartridges (2 to 4 pcs)
• BK and M
New ink tanks (2 to 4 pcs) • Y and C
New chip unit (for 2 to 4 colors. See below for which colors should be prepared.) For SC-B7000 Series
• BK and Y
• M and C
TROUBLE SHOOTING Other Troubles 39

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7. Lower the lock levers. 24. Select Switch between Ink cartridges and Ink tanks.
Select the corresponding color rows and Ink tank, and press the [Run] button to
8. Start the service program and select Resolution of mixing ink error from
validate the ink tanks. (Page 114)
ADJUSTMENT (Sequence).
Select the corresponding color rows, and press the [Run] button to carry out the 26. Install the new ink tanks. (Page 79)
ink eject. (Page 116) 27. Install the chip units, and then pour ink into the ink tanks.
10. Select Activation of Cleaning Cartridge. 28. Turn on the printer.
Select the corresponding color rows, and press the [Run] button to validate the
cleaning cartridge. (See P.115) 29. Select Initial ink charge.
Select the corresponding color rows, and press the [Run] button to perform the
initial ink charge. (Page 118)
13. Turn on the printer. Select Nozzle Check Pattern Print, and press the [Run] button to perform the
nozzle check. (Page 109)
Maintenance Waste Ink Counter [OK] 32. Select Time stamp of the resolution date (Mixing ink error).
Click [Run] button.
16. Select Tube inner cleaning.
Select the corresponding color rows, and press the [Run] button to fill the cleaning
liquid. (Page 117)
19. Remove the cleaning cartridges.
Select the corresponding color rows, and press the [Run] button to eject the
cleaning liquid. (Page 116)
Figure 2-1. [Time stamp of the resolution date (Mixing ink error)] screen
TROUBLE SHOOTING Other Troubles 40

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2.7 Trouble on Service Program

Refer to the service manual of SC-S30600 series.
2.8 Trouble on NVRAM Viewer

TROUBLE SHOOTING Trouble on Service Program 41

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CHAPTER
3
DISASSEMBLY & ASSEMBLY
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3.1 Overview 3.1.1 Precautions

Before starting the disassembly or reassembly of the product, read the following
This chapter describes procedures for disassembling the main components of SC-
precautions given under the headings “WARNING” and “CAUTION”.
F7000 Serie/SC-B7000 Series.
Be sure to follow the procedure described in this chapter when disassembling the unit. When the Front Cover is opened, the CR Motor and the PF
Unless otherwise specified, disassembled units or components can be reassembled by W A R N IN G
Motor are stopped by the safety-interlock mechanism. When
reversing the disassembly procedure. you need to work with the safety-interlock disabled, be
WARNING extremely careful to ensure your safety, and make sure to turn
Procedures which, if not strictly observed, could result in personal injury are the safety-interlock back on when finished.
described under the heading “WARNING”. This printer is equipped with a lithium battery. Observe the
following cautions in the handling of the battery.
CAUTION
• When replacing the battery, replace it only with a specified
“CAUTION” signals a precaution which, if ignored, could result in damage to
type of battery. Using a different type of battery may cause
equipment.
excess heat or explosion. Recommended battery: CR2032
CHECK POINT (Sony)
Important tips for procedures are described under the heading “CHECK POINT”. • Dispose of used batteries according to manufacture’s
REASSEMBLY instructions and local regulations. Contact your local
If the assembly procedure is different from the reversed disassembly procedure, government agency for information about battery disposal
the correct procedure is described under the heading “REASSEMBLY”. and recycling.
• When disposing of the battery, be sure to securely cover its
ADJUSTMENT (+) end with tape to prevent combustion or explosion.
Any adjustments required after reassembly of components or parts are described • Do not recharge the battery.
under the heading “ADJUSTMENT”. Be sure to perform the specified • Do not use the battery if it is discolored or damaged, or if
adjustments with reference to Chapter 4 “ADJUSTMENT”. any leakage of electrolyte is observed.
LUBRICATION • Do not dismantle, solder or heat the battery. Doing so could
“LUBRICATION” signals that the part needs to be lubricated when replacing or result in leakage of electrolyte, heat generation, or
maintaining it after disassembling. explosion.
• Do not heat the battery or dispose of it in fire.
• If the electrolyte leaked from the battery contacts with
your skin or gets into your eyes, wash it off with clean
water and see a physician immediately.
DISASSEMBLY & ASSEMBLY Overview 43

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W A R N IN G The power switch for this printer is installed on the secondary C A U T IO N Locate the printer on a stable and flat surface.
side of the power circuit; therefore, the power is always Use only recommended tools for disassembly, assembly or
supplied unless the power cable is unplugged. To prevent adjustment of the printer.
electric shock and circuit damage during servicing, make sure Apply lubricants and adhesives as specified.
to follow the instructions below. Be careful not to soil the printer or the floor with the leaked ink
• Before removing a circuit board, make sure to unplug the when removing the ink-path-related components or parts.
power cable from the AC outlet. Then press the power Spread a sheet of paper or cloth on the floor in advance.
button on the operating panel to confirm that the LEDs go Do not touch electrical circuit boards with bare hands as the
on and off. This operation discharges the residual charge in elements on the board are so sensitive that they can be easily
the printer. damaged by static electricity. If you have to handle the boards
• Make sure not to place the removed circuit boards on the with bare hands, use static electricity discharge equipment such
metal and such directly. as anti-static wrist straps.
Always wear gloves for disassembly and reassembly to avoid When the printer has to be operated with the covers removed,
injury from sharp metal edges. take extra care not to get your fingers or clothes caught in
If ink gets in your eye, flush the eye with fresh water and see a moving parts.
doctor immediately. When you have to remove any parts or components that are
Never touch the ink or wasted ink with bare hands. If ink comes provided as after-service-parts but are not described in this
into contact with your skin, wash it off with soap and water chapter, carefully observe how they are installed and make
immediately. If irritation occurs, contact a physician. sure to remember it before removing them.
When replacing the Main Board, Power Supply Board, or Disassembling the frame and the PF shaft of the printer is
Power harnesses and such, make sure to visually check if any prohibited because they are assembled with precise
harness is caught in between or any wrong connection exists. measurements in 1/100 mm unit at the factory.

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3.1.2 Cautions After Assembling 3.1.3 Orientation Definition

The ink-path-related components or parts should be firmly and The terms used for indicating the orientation/direction throughout this chapter are as
C A U T IO N
securely reinstalled on the printer to prevent the ink from follows.
leakage.
When reassembling the printer, make sure to connect the Up
connectors of the electric components or parts correctly and
securely. Use extreme care when connecting FFCs (flexible flat
cables). Improper connection of the FFCs, such as inserting
them diagonally into the connectors, could cause short-
circuiting and lead to breakdown of the electric elements on the
boards. Rear
When reassembling the printer, make sure to route the FFCs Left
and other cables as specified in this chapter. Failure to do so
may cause an unexpected contact of the cables with sharp metal
edges, or lead to lower the noise immunity.
When you removed any parts (especially cables) that are
secured with acetate tape or two-sided tape, be sure to reinstall
and secure them with the tape as exactly the same as they were.
Right
Front
Down
Figure 3-1. Orientation Definition

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3.1.4 Recommended Tools

To protect this product from damage, use the tools indicated in the following table.
For the tools required to perform the adjustment, refer to “Tools/Consumables for
Adjustments” in Chapter 4.
Table 3-1. Tools

Name Description Target Part
4 cm or longer shaft length (The
Print Head
Phillips screwdriver, No. 1 one with a magnet is
Some encoders/sensors
recommended)
25 cm or longer shaft length (The
one with a magnet is Parts in general
recommended)
Phillips screwdriver, No. 2
Stubby driver with 4 cm or shorter
APG Unit
shaft length (The one with a
Platen Heater
magnet is recommended)
Short type with a 20-mm or shorter
Ratchet screwdriver Driven Roller Gear
head
Tweezers Nothing in particular Parts in general
C-ring pliers To remove C-rings (φ25). Roll Paper Holder
To secure the cable/harness, or for Parts in general (Use this tape
Acetate tape the protection against the sharp when it is removed or when
edge replacing the part)
Ink Tube
Ink Holder
To prevent staining the printer Flushing Box
Waste cloth
with ink during operation Damper Kit
Print Head
Pump Cap Unit

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3.2 Parts Diagram
Left Rear Cover (p. 58) Left Upper Cover (p. 58)
Upper Cover (p. 58)
Left Cover (p. 58)
Panel Unit (p. 58)

Left Lower Cover (p. 58)
Right Upper Cover (p. 58)
Left Front Cover (p. 58)

Board Box Cover (p. 58)
Right Cover (p. 58)
Right Lower Cover (p. 58)
Right Front Cover (p. 58)
Figure 3-2. Housing
DISASSEMBLY & ASSEMBLY Parts Diagram 47

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Front Cover L Sensor (p. 58)

Detects the Open/Closed status of the Front Cover.
Front Cover R Sensor (p. 58)

Detects the Open/Closed status of the Front Cover.
R Maintenance Cover Sensor (p. 58)

Detects the Open/Closed status of the Right
Maintenance Cover.
L Maintenance Cover Sensor (p. 58)

Detects the Open/Closed status of the Left
Maintenance Cover.
Figure 3-3. Housing

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Sub-D Board (p. 59)

Relays the connection between the Main
Board and the Print Head.
Sub-E Board (p. 59)
Controls heaters.
Sub Board (p. 59)

Relays the connection between the Main Board and
electric parts/components. See “6.1 Block Wiring
Diagram (p138)” for specific connections to the
concerning parts/components.
Sub-M Board (p. 59)

Relays the connection between the Main
Board and the CR Motor.
Box Cooling Fan (p. 59)

Cools the air inside the Power Supply
Board Box.
Main Board (p. 59)
• Communicates with the computer.
• Processes received data.
Main-B Board (p. 59) • Controls the printer mechanism.
Communicates across a network. • Stores the correction values and various counters.
Power Supply Board (p. 59)

Generates the DC voltage for this printer from the AC power supply.
Figure 3-4. Electric Circuit Components

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Damper Kit (p. 61)
PW Sensor (p. 78)

Detects the width of paper on the platen. This is a
reflective photo interrupter and detects the
difference of the amount of reflection between
paper (white) and the platen (black).
CR Encoder (p. 70)

Detects the pattern of the CR Scale to control the
position of the CR Unit.
CR Scale (p. 70)
PG HP Sensor (p. 70)
Print Head (p. 63) Detects the origin position of the
platen gap.
CR Timing Belt (p. 70)
CR Cover (p. 60)
CR Unit (p. 78)

Head FFC (p. 70) (x2)
APG Motor (p. 70)
CR Motor (p. 70) CR HP Sensor (p. 70) CR FFC (p. 70) Head Relay FFC (p. 70) (x2)
The motor to drive the CR Unit. Detects the home position of the CR Unit.
Figure 3-5. Carriage Mechanism

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Wiper (p. 57)

Cleans the nozzle surface of the Print Head.
Wiper Cleaner (p. 57)
Ink Tube (p. 78) Wipes off ink attached on the Wiper.
Pump Cap Unit (p. 71)

Includes the wiper section and the
sucking section, and maintains the
Print Head.
Ink Holder (p. 73)

Stores ink cartridges and includes the following
mechanism and parts.
• Pressure mechanism (Sensor/Motor)
• Ink Level Sensor
• LED
• Cartridge Cover Sensor
• SUB-G Board
Ink Tank Holder
Figure 3-6. Ink System Mechanism

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Media Loading Lever (p. 81)
Media Loading Lever Sensor (p. 81)

Detects the position of the Media Loading Lever.
Driven Roller Assy (p. 81)
PF Motor (p. 81)

The motor to drive the Feed Roller.
PF Timing Belt (p. 81)
Driven Roller Gear (p. 81)
PE Sensor (p. 81)

Detects the loaded media.
Suction Fan (p. 81)

Sucks paper to the platen so as to stabilize
the position of paper when printing.
PF Scale (p. 81)
PF Timing Belt (p. 81)

Detects the PF Scale pattern to control the
paper feeding (operation of the PF Motor).
Figure 3-7. Paper Feed Mechanism

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Roll Paper Holder (p. 82)
Roll Receiver Assy (p. 82)
Roll Unit (p. 82)
Sub-F Board (Roll) (p. 82)

ATC Motor (p. 82)
Relays the connection between the Main Board and the Roll
Feeds forward (normal rotation) and rewinds (reverse Unit. See “6.1 Block Wiring Diagram (p138)” for specific
rotation) the roll paper to generate back tension. connections to the concerning parts/components.
* ATC: Auto Tension Control
Figure 3-8. Roll Unit

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Reel Motor (p. 83)

Rewinds the media.
Roll Paper Holder (p. 83)
Tension Bar Upper Sensor / Tension Bar Lower Sensor (p. 83)
Reel Unit (p. 83)
Detects the position of the Tension Bar to control the rewinding
operation of the Reel Motor.
Sub-F Board (Reel) (p. 83)

Relays the connection between the Main Board and the
Reel Unit. See “6.1 Block Wiring Diagram (p138)” for
specific connections to the concerning parts/components.
Figure 3-9. Reel Unit

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3.3 Disassembly Flowchart

Refer to the service manual for SC-S30600 series.
DISASSEMBLY & ASSEMBLY Disassembly Flowchart 55

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3.4 Disassembly and Assembly Procedure

This section describes procedures for disassembling the components allowed to be
disassembled. Unless otherwise specified, disassembled units or components can be
reassembled by reversing the disassembly procedure.
3.4.1 Preparation for Servicing

3.4.1.1 Unlocking the CR Unit
DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 56

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3.4.2 Consumables/Accessories 3.4.2.2 Wiper Cleaner

1. Turn the printer on.
3.4.2.1 Wiper
2. Press the [Menu] button, select Head Maintenance, and press the [OK] button.
1. Turn the printer on. The CR Unit moves to the left end.
2. Press the [Menu] button, select Head Maintenance, and press the [OK] button. 3. Open the Right Maintenance Cover.
The CR Unit moves to the left end.
4. Push the handle of the Wiper Cleaner to disengage the hook, and remove the
3. Open the Right Maintenance Cover.
Wiper Cleaner in the direction of the arrow.
4. Hold the Wiper with your hand and tilt it leftward to remove it.
Right Maintenance Cover
Right Maintenance Cover
Wiper
Wiper
Cleaner
Handle
Hook
Figure 3-10. Removing the Wiper

Figure 3-11. Removing the Wiper Cleaner

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3.4.3 Housing 3.4.3.11 Upper Cover

3.4.3.1 Panel Unit 3.4.3.12 Board Box Cover

Refer to the service manual for SC-S30600 series. Refer to the service manual for SC-S30600 series.
3.4.3.2 Right Upper Cover 3.4.3.13 R Maintenance Cover Sensor

3.4.3.3 Right Front Cover 3.4.3.14 Front Cover R Sensor

3.4.3.4 Right Cover 3.4.3.15 Front Cover L Sensor

3.4.3.5 Right Lower Cover

3.4.3.6 Left Rear Cover

3.4.3.7 Left Upper Cover

3.4.3.8 Left Front Cover/L Maintenance Cover Sensor

3.4.3.9 Left Cover

3.4.3.10 Left Lower Cover


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3.4.4 Electric Circuit Components
3.4.4.1 Main Board

3.4.4.2 Main-B Board

3.4.4.3 Power Supply Board

3.4.4.4 Sub Board

3.4.4.5 Sub-D Board

3.4.4.6 Sub-E Board

3.4.4.7 Sub-M Board

3.4.4.8 Box Cooling Fan


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3.4.5 Carriage Mechanism/Ink System Mechanism
3.4.5.1 CR Cover

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3.4.5.2 Damper Kit REPLACEMENT
A D J U S T M E N T When replacing/removing this part, refer to “4.1.2 Adjustment 1. Remove the Left Rear Cover. (p58)
R E Q U IR E D Items and the Order by Repaired Part” (p86) and make sure to
perform the specified operations including required adjustment. 2. Remove the Left Upper Cover. (p58)
3. Remove the CR Cover. (p60)
4. Remove the three screws that secure the Damper Kit.
REQUIRED TOOL
A) Silver M3x10 screw: 3 pcs
Ink Cartridge for service (4 pcs)
USB cable C A U T IO N When the Ink Path Joint is removed at the following step, ink may
drip off from the tube. Prepare a waste cloth or the like in advance
Service program and be careful not to contaminate the surroundings.
Communication driver
5. Remove the clamp.

PREPARATION BEFORE REPLACEMENT
6. Remove the two screws that secure the Ink Path Holder Assy.
B) Silver M3x10 screw: 2 pcs
7. While lifting the Ink Path Holder Assy, remove the two screws and remove the Ink
2. Start the service program and select When replace Damper kit from
Path Joint.
C) Silver M3x10: 2 pcs
3. Select Damper Kit Counter.
Press the [Run] button to reset the counter. (p102) 8. Remove the two Joint Rubbers from the Ink Path Joint.
4. Turn off the printer. Before attaching the Joint Rubbers, let them get wet with cleaning
5. Start the printer in the Serviceman Mode. liquid.
6. Select Tube inner pressure reduction.
Press the [Run] button to reduce the pressure in the tube. (p109) 9. Lift the Damper Kit and remove it from the CR Unit.
Select All channels and Ink Cartridge for service, and press the [Run] button to
validate the ink cartridges for service. (p114)
8. Select Auto CR unlock & move CR to full column side.
The CR lock is released and the CR Unit moves to the full side, then the printer
turns off automatically. (p56)

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Joint Rubbers
AFTER REPLACEMENT
1. Install the four ink cartridges for service. (p79)

Ink Path Holder Assy Ink Path Joint 2. Turn the printer on.
C
C
B
3. Select Cleaning.
Select CL3 and all channels and press the [Run] button to perform CL3.
B A Select Nozzle Check Pattern Print, and press the [Run] button to perform the
A nozzle check. (p109)
A Select All channels and Ink Cartridge for service, and press the [Run] button to
validate the ink tanks. (p114)
Clamp
8. Confirm that there are no errors.
Damper Kit
CR Unit
Figure 3-12. Removing the Damper Kit

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3.4.5.3 Print Head 5. Select Switch between Ink cartridges and Ink tanks. Select All channels and
Ink Cartridge for service and press the [Run] button to make Ink Cartridge for
A D J U S T M E N T When replacing/removing this part, refer to “4.1.2 Adjustment service available.
perform the specified operations including required adjustment. This operation should be carried out after replacing the print head
C H E C K
P O IN T so as not to use the user's ink.
C A U T IO N Be careful not to touch the nozzle surface of the Print Head.

When using the functions of the service program, check that
the printer doesn't do any operations such as initialization.
REQUIRED TOOL
Ink Cartridge for service

Premium Glossy Photo Paper (250) 24 inch length or longer
(used in adjustment)
Thickness gauge (used in adjustment)

Maintenance Waste Ink Counter [OK] Figure 3-13. [Switch between Ink cartridges and Ink tanks] screen
4. Start the service program and select When replace print head from

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6. Turn off the printer. 9. Remove the ink tanks.

7. Remove the four screws (one each) that secure the ink tank. 10. Loosen the four screws inside the ink holder.
C A U T IO N Just loosen the screws, but do not remove them.
Figure 3-14. Screws that secure the ink tank

8. Remove the two screws and remove the ink tank guard.
Figure 3-16. Screw position

11. Confirm the hooks (plates) shown below are evenly lowered.
Hook
Ink tank guard
Figure 3-15. Ink tank guard

Figure 3-17. Plates

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12. Install the four ink cartridges for service. REPLACEMENT

13. Lower all the lock levers.
14. Start the printer in the Serviceman Mode. Press the [Run] button.
Turn on the printer while pressing [Menu] + [Back] + [OK]. The CR lock is released and the CR Unit moves to the full side, then the printer
15. Select Tube inner pressure reduction. turns off automatically. (p56)
Press the [Run] button to reduce the pressure in the tube. (p109)
Figure 3-19. [Auto CR unlock & move CR to full column side] screen
Figure 3-18. [Tube inner pressure reduction] screen 2. Remove the Left Rear Cover. (p58)
3. Remove the Left Upper Cover. (p58)
4. Remove the CR Cover. (p60)
C A U T IO N Be sure to move the CR Unit to the left end before performing the
following step. Performing the following step with the CR Unit
located on the platen or the Pump Cap Unit may damage the Print
Head.

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5. Remove the three screws that secure the Damper Kit. 10. Attach the hooks of the Damper Kit to the frame as shown.
A) Silver M3x10: 3 pcs
6. Remove the FFC clamp.
7. Release the FFC from the hooks.
8. Remove the two screws that secure the Ink Path Holder Assy.
B) Silver M3x10: 2 pcs
9. Lift the Damper Kit to remove it from the CR Unit.
Ink Path Holder Assy Hooks FFC clamp

B
B A
A
Engage these hooks
FFC
A Figure 3-21. Temporarily Placing the Damper Kit
Damper Kit
CR Unit
Figure 3-20. Removing the Damper Kit

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11. Remove the FFC clamp. AFTER REPLACEMENT

12. Remove the three screws, and remove the Print Head.
C) Silver M3x8 screw (Bit No.1): 3 pcs Turn on the printer while pressing [Menu] + [Back] + [OK].
13. Disconnect the Head FFCs from the Print Head.
2. Select Printer Head Counter.
Press the [Run] button to reset the counter.
Make sure to connect the Head FFCs straight and all the way in the
connector.
FFC clamp
Head FFCs
Print Head
C
C Figure 3-23. [Printer Head Counter] screen
CR Unit
Figure 3-22. Removing the Print Head

14. Reassemble the printhead and other parts by reversing the disassembly procedure.

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3. Select Head ID Input. 8. Select Cleaning.

Input the head rank ID and press the [Write] button. (p109) Select CL3 and all channels and press the [Run] button to perform CL3.
Figure 3-24. [Head ID Input] screen Figure 3-25. [Cleaning] screen

4. Turn off the printer. (Make sure to turn off the printer to enable the head ID 9. Run the nozzle check from the control panel or from the service program (p109).
setting.)
10. Perform the Head Inclination Manual Adjustment (CR direction). (p110)
11. Perform the Head Slant Manual Adjustment (PF direction). (p112)
6. Select [0 RIP Settings] from the control panel.
Media Setup Select Media 0 RIP Settings
13. Perform the PG adjustment. (p107)
7. Load a media for adjustment (Premium Glossy Photo Paper (250) 24 inch length
or longer). 14. Turn on the printer.
15. Perform the Manual Uni-D Adjustment. (p104)
16. Perform the Manual Bi-D Adjustment. (p105)

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17. Select Switch between Ink cartridges and Ink tanks. 23. Secure the ink tanks with the four screws (one each). (p64)
Select All channels and Ink Tank and press the [Run] button to validate the ink 24. Confirm that all the ink tanks are installed properly, then lower all the lock levers.
tanks.
25. Secure the ink tank guard with the two screws. (p64)
26. Turn on the printer and confirm that there are no errors.
Figure 3-26. [Switch between Ink cartridges and Ink tanks] screen
19. Remove the ink cartridges.
20. Tighten the four screws loosened in Step 9.
21. Confirm that the hooks shown in Figure 3-17 are set up.
22. Install the ink tanks.

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3.4.5.4 Head FFC

3.4.5.5 Head Relay FFC

3.4.5.6 CR FFC
3.4.5.7 CR Scale
3.4.5.8 CR Timing Belt

3.4.5.9 CR Motor
3.4.5.10 CR HP Sensor
3.4.5.11 CR Encoder
3.4.5.12 APG Motor

3.4.5.13 PG HP Sensor

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3.4.5.14 Pump Cap Unit

A D J U S T M E N T When replacing/removing this part, refer to “4.1.2 Adjustment
Cable Cover
perform the specified operations including required adjustment.
1. Unlock the CR Unit. (p56)

2. Remove the Media Loading Lever. (p81)
3. Remove the Panel Unit. (p58)
4. Remove the Right Upper Cover. (p58) A
5. Remove the Right Cover. (p58)
6. Move the CR Unit to a position over the platen.
7. Remove the screw, and remove the cable cover.
A) Silver M4x8 S-tite screw with built-in washer: 1 pcs Figure 3-27. Removing the Cable Cover
8. Open the clamp.
When installing the cable cover, be careful not to let the cable get
caught between the cover and frame. 9. Disconnect the cable from the three relay connectors (No.36, No.37, and No.79).
aa
No.36
Clamp No.37
No.79
Figure 3-28. Disconnecting from the Relay Connectors

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10. Remove the three screws that secure the Pump Cap Unit.
B) Silver M4x8 S-tite screw with built-in washer: 3 pcs
11. Pull the Pump Cap Unit frontward to disengage the hook, and remove the Pump Pump Cap Unit
Cap Unit avoiding contact with the CR shaft or any other parts.
12. Pull out the Waste Ink Tube from the Pump Cap Unit.
Install the Pump Cap Unit while aligning its screw head with Waste Ink Tube
the hole on the frame. If they do not match, the current
B
attachment position is wrong.
Align the hook on the Pump Cap Unit with the hole on the
frame shown in the figure below.
B
B
Screw head
Hook
Hook
Figure 3-29. Removing the Pump Cap Unit

Hole
Hole

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3.4.5.15 Ink Holder 12. Start the printer in the Serviceman Mode.
A D J U S T M E N T When replacing/removing this part, refer to “4.1.2 Adjustment
R E Q U IR E D Items and the Order by Repaired Part” (p86) and make sure to 13. Select Ink Eject.
perform the specified operations including required adjustment. Select All channels, and press the [Run] button to run the ink eject. (p116)
REQUIRED TOOL REPLACEMENT

Ink Cartridge for service (4 pcs) 1. Remove the nine screws and remove the Ink Tank Holder.
USB cable 2. Remove the Media Loading Lever. (p81)
Service program 3. Remove the Panel Unit. (p58)
Communication driver 4. Remove the Right Upper Cover. (p58)
5. Remove the Right Front Cover. (p58)
6. Remove the Right Cover. (p58)
7. Remove the Board Box Cover. (p58)
8. Remove the cable cover. (See Step 7 in “3.4.5.14 Pump Cap Unit” (P. 71))
2. Start the service program and select When replace ink holder from
ADJUSTMENT (Sequence). 9. Open the four clamps.
3. Select Ink Holder Counter. 10. On the front side, release the cable from the two relay connectors (No.1 and
Press the [Run] button to reset the counter. (p102) No.21).
4. Turn off the printer. 11. On the rear side, release the cable from the three relay connectors (No.42, No.55
and No.65).
Select All channels and Ink Cartridge for service, and press the [Run] button to
validate the ink cartridges for service. (p114)
10. Remove all the ink tanks. (p79)

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12. Disconnect the cable of the Reel Unit.

Clamp 13. Remove the five screws, and remove the Right Rear Cover.
A) Silver M4x10 S-tite screw with washer: 4 pcs
B) Silver M3x6 screw: 1 pcs
No.42
No.55 B
No.65 Right Rear Cover
No.1 Cable of the

No.21 Reel Unit
A
Figure 3-30. Releasing the Cable
A
A
Figure 3-32. Removing the Right Rear Cover
No.1 No.42
No.21 No.55
No.65
Figure 3-31. Released Cables

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14. Remove the screw that secures the joint. 16. Disconnect the FFC from the rear of the Ink Holder.
C) Silver M3x6 screw with built-in washer: 1 pcs 17. Remove the four screws that secure the Ink Holder.
E) Silver M4x10 S-tite screw with built-in washer: 4 pcs
C A U T IO N When the joint is removed in the next step, ink may drip off
from the tube. Prepare a waste cloth or the like in advance and
C H E C K For removing the screw indicated with a red circle in Figure3-34,
be careful not to contaminate the surroundings.
P O IN T use a stubby screwdriver or insert a driver through the hole on the
When removing/attaching the screw that secures the joint, hold
Power Supply Box.
the mounting plate with your hand during the work to prevent
the plate from being deformed. If the plate becomes deformed,
flatten it as it was.
15. Remove the two screws, and separate the upper joint and lower joint.
D) Silver M3x10 screw: 2 pcs
.
Joint
D
D
C
C A U T IO N At the next step, be sure to remove the Ink Holder slowly and
carefully not to damage the Ink Tubes and cables with the sharp
metal edges of frames.
Mounting plate
18. Remove the Ink Holder pulling out the Ink Tubes and cables.
When installing the Ink Holder, pay attention to the followings.

Do not fold the ink tubes.
Figure 3-33. Removing the Joint Be careful not to let the ink tubes and the cable get caught
between the Ink Holder and the frame of main body.

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- Rear side of Holder- When installing the joint, confirm the following.
Before installing the joint, make sure the two Joint Rubbers are
E
attached to it.
Before attaching the Joint Rubbers, let them get wet with
C H E C K
P O IN T cleaning liquid.
Joint Rubbers
FFC
- Upper side of Holder-
Insert the dowel into the positioning hole.
Positioning hole
and dowel
E
Ink Holder
Figure 3-34. Removing the Ink Holder

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AFTER REPLACEMENT
1. Install the four ink cartridges for service. (p79)

Select All channels, and press the [Run] button to perform the initial ink charge.
(p118)
Select Nozzle Check Pattern Print, and press the [Run] button to perform the
nozzle check. (p109)
7. Perform cleaning if necessary. (p109)
Select All channels and Ink Tank, and press the [Run] button to validate the ink
tanks. (p114)
10. Remove the four ink cartridges for service. (p79)
11. Install the ink tanks. (p79)

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3.4.5.16 Ink Tube

3.4.5.17 CR Unit
3.4.5.18 Oil Pad Holder

3.4.5.19 PW Sensor

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3.4.5.20 Ink Tank/Cartridge

This section describes the removing procedure for the ink tank and the installation
procedure for cartridges. There are two types of cartridges; cleaning cartridges and ink
cartridges for service.
C A U T IO N When using the ink tanks, cleaning cartridges, and ink cartridges
for service, they should be validated by using software (Service
Program). (See P. 114 or P. 115.)
REMOVING THE INK TANKS
1. Remove the four screws (one each) that secure the ink tank.
Ink tank guard
Figure 3-36. Ink tank guard

3. Lift the lock levers.
4. Remove the ink tanks.
INSTALLING THE CARTRIDGES
1. Loosen the four screws inside the ink holder.
C A U T IO N Just loosen the screws, but do not remove them.
Figure 3-35. Screws that secure the ink tank

2. Remove the two screws and remove the ink tank guard.

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Figure 3-37. Screw position

2. Confirm the hooks (plates) shown below are evenly lowered.
Hook
Figure 3-38. Plates

3. Install the cartridges.

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3.4.6 Paper Feed Mechanism
3.4.6.1 Media Loading Lever

3.4.6.2 Media Loading Lever Sensor

3.4.6.3 PF Motor
3.4.6.4 PF Encoder
3.4.6.5 PF Scale
3.4.6.6 PF Timing Belt

3.4.6.7 Driven Roller Assy

3.4.6.8 Suction Fan

3.4.6.9 PE Sensor
3.4.6.10 Driven Roller Gear


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3.4.7 Roll Unit
3.4.7.1 Roll Unit

3.4.7.2 Roll Receiver Assy

3.4.7.3 Roll Paper Holder

3.4.7.4 Sub-F Board (Roll)

3.4.7.5 ATC Motor


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3.4.8 Reel Unit
3.4.8.1 Reel Unit

3.4.8.2 Roll Paper Holder

3.4.8.3 Sub-F Board (Reel)

3.4.8.4 Reel Motor

3.4.8.5 Tension Bar Upper Sensor / Tension Bar Lower Sensor


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CHAPTER
4
ADJUSTMENT
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4.1 Overview
This chapter describes the Service Program software utility and the adjustment
procedures required after repairing or replacing certain parts.
4.1.1 Precautions
Always observe the following cautions whenever making an adjustment on the printer.
C A U T IO N Always refer to “Adjustment Items and the Order by Repaired

Part” (p.86) and make sure to perform all the adjustments
listed in the table in the given order.
Always read and follow the precautions given in each section
that explains each adjustment. Ignoring the precautions can
result in malfunction of the printer.
ADJUSTMENT Overview 85
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4.1.2 Adjustment Items and the Order by Repaired Part

The following table shows the required adjustments by repaired or replaced part and the order in which the adjustments must be performed.
NOTE 1: The adjustments required for the Main Board differs depending on whether the NVRAM on the old board can be backed up or not.
2: When the firmware update is required, first check the version of firmware currently installed on the printer, then update the firmware if necessary.
3: PGPP: Premium Glossy Photo Paper (250)
Table 4-1. Adjustment items and the order by repaired part
Replaced or Repaired Service
Class Required Operations Jig Media Replaced Reattached Page
(Reattached) Part/Unit Program
Replacement 1 Replacement --- √ √ p. 70
2 Turn the power on in Serviceman mode. --- √ ---
3 Reset the motor counter. √ √ --- p. 102
4 Turn the power off. --- √ ---
5 Turn the power on in normal mode. --- √ √
CR Motor After
6 CR Belt Tension Check √ Tensimeter U-507 √ √ p. 103
replacement
7 CR Motor Measurement & Automatic Adjustment √ √ √ p. 122
8 CR Active Damper Adjustment (Automatic) √ √ √ p. 103
9 Manual Uni-d adjustment √ PGPP √ √ p. 104
10 Manual Bi-d adjustment √ PGPP √ √ p. 105
CR related
2 Turn the power on in Serviceman mode. --- √ √
parts/units CR Scale After
3 Reset the CR Encoder Scale counter. √ √ --- p. 102
replacement
4 CR Scale Check √ √ √ p. 103
4 APG function check √ √ √ p. 103
CR Timing Belt After 5 CR Scale Check √ √ √ p. 103
replacement 6 CR Active Damper Adjustment (Automatic) √ √ √ p. 103
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CR Unit (CR Assy) After
replacement
8 Head inclination manual adjustment (CR direction) √ PGPP √ √ p. 110
9 Head slant manual adjustment (PF direction) √ PGPP √ √ p. 112
10 PG Adjustment --- Thickness gauge √ √ p. 107
APG Motor Assy After
CR related 3 Reset the motor counter. √ √ --- p. 102
replacement
parts/units
After
PW Sensor 2 Turn the power on in Serviceman mode. --- √ √
replacement
3 Reset the sensor counter. √ √ --- p. 102
CR Encoder After
replacement
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After 11 Manual Bi-d adjustment √ PGPP √ √ p. 105

CR Encoder
replacement 12 Reset the encoder counter. √ √ --- p. 102
1 Turn the power on in normal mode. --- √ ---
2 Dispose of waste ink. --- √ ---
3 Reset the waste ink counter (Maintenance menu) --- √ ---
4 Activate the ink cartridges for service. √ √ --- p. 114
Before 5 Turn the power off. --- √ ---
replacement 6 Remove the ink tanks. --- √ --- p. 79
7 Install the ink cartridges for service. --- √ --- p. 79
9 Tube inner pressure reduction √ √ √ p. 109
10 Auto CR unlock & move CR to full column side √ √ √
CR related
13 Reset the Print Head Counter. √ √ --- p. 102
parts/units
Print Head 14 Head ID Input √ √ --- p. 109
17 Setting [0 RIP Settings] --- √ √ p. 68
18 Load the media. --- PGPP √ √
After 19 Cleaning (CL3) √ √ √ p. 109
replacement 20 Nozzle Check √ PGPP √ √ p. 109
23 Turn the power off. --- √ √
24 PG Adjustment --- Thickness gauge √ √ p. 107
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28 Activate the ink tanks. √ √ √ p. 114
CR related After 30 Remove the ink cartridges for service. --- √ √ p. 79
Print Head
parts/units replacement 31 Install the ink tanks. --- √ √ p. 79
33 Make sure the error never recurs. --- √ √
Pump Cap Unit After
3 Reset the unit counter. √ √ --- p. 102
replacement
4 Main Unit Measurement & Automatic Adjustment √ √ √ p. 122
2 Reset the Ink Holder counter. √ √ --- p. 102
5 Dispose of waste ink. --- √ √
6 Reset the waste ink counter (Maintenance menu). --- √ √
Before
7 Activate the ink cartridges for service. √ √ √ p. 116
Ink supply replacement
related parts/ 8 Turn the power off. --- √ √
units
9 Remove the ink tanks. --- √ √ p. 79
Ink Holder 10 Lower the lock levers. --- √ √
12 Ink eject √ √ √ p. 116
15 Install the ink cartridges for service. --- √ √ p. 79
After
replacement
19 Initial ink charge √ √ √ p. 118
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20 Nozzle Check √ PGPP √ √ p. 109
21 Cleaning (CL1 or CL2) √ √ √ p. 109
After 23 Turn the power off. --- √ √
Ink Holder
replacement 24 Remove the ink cartridges for service. --- √ √ p. 79
25 Install the ink tanks. --- √ √ p. 79
2 Reset the tube counter. √ √ --- p. 102
Ink supply
Before
related parts/ 7 Activate the ink cartridges for service. √ √ √ p. 116
replacement
units
9 Remove the ink tanks. --- √ √ p. 79
10 Lower the lock levers. --- √ √
Ink Tube 11 Turn the power on in Serviceman mode. --- √ √
12 Ink eject √ √ √ p. 116
13 Auto CR unlock & move CR to full column side √ √ √
After
replacement
19 Initial ink charge √ √ √ p. 118
21 Cleaning (CL1 or CL2) √ √ √ p. 109
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After 24 Remove the ink cartridges for service. --- √ √ p. 79
Ink Tube
replacement 25 Install the ink tanks. --- √ √ p. 79
2 Reset the damper kit counter. √ √ --- p. 102
Before
replacement
5 Tube inner pressure reduction √ √ √ p. 109
Ink supply 6 Activate the ink cartridges for service. √ √ √ p. 116
related parts/
units 7 Auto CR unlock & move CR to full column side √ √ √
Damper Kit
11 Cleaning (CL3) √ √ √ p. 109
After 13 Activate the ink tanks. √ √ √ p. 114
replacement 14 Turn the power off. --- √ √
15 Remove the ink cartridges for service. --- √ √ p. 79
16 Install the ink tanks. --- √ √ p. 79
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3 Reset the motor counter. √ √ --- p. 102
PF Motor After
4 PF Belt Tension check √ Tensimeter U-507 √ √ p. 119
replacement
5 PF Motor Measurement & Automatic Adjustment √ √ √ p. 122
6 Manual Adjustment for Media Feeding √ PGPP √ √ p. 120
PF Scale After 2 Turn the power on in Serviceman mode. --- √ √
replacement 3 PC Scale Check √ √ √ p. 119
After
PF Belt 1 PF Belt Tension check √ Tensimeter U-507 √ √ p. 119
replacement
After
PE Sensor 1 Rear AD Adjustment --- Standard Sheet √ √ p. 122
replacement
Paper feed Replacement 1 Replacement --- √ √ p. 81

related parts/ Suction Fan After 2 Turn the power on in Serviceman mode. --- √ √
units replacement 3 Suction Fan Adjustment √ PGPP √ √ p. 122
Reel Motor
After 2 Turn the power on in Serviceman mode. --- √ ---
(for standard roll paper)
replacement 3 Reset the motor counter. √ √ --- p. 102
Reel Motor
(for heavyweight roll After 2 Turn the power on in Serviceman mode. --- √ ---
paper) replacement 3 Reset the motor counter. √ √ --- p. 102
Roll (ATC) Motor
After 2 Turn the power on in Serviceman mode. --- √ ---
(for standard roll paper)
replacement 3 Reset the motor counter. √ √ --- p. 102
Roll (ATC) Motor
(for heavyweight roll After 2 Turn the power on in Serviceman mode. --- √ ---
paper) replacement 3 Reset the motor counter. √ √ --- p. 102
Board related Main Board Before 1 Print Cover Open --- √ ---
parts/units (NVRAM backup OK) replacement 2 Remove Slider --- √ ---
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Before 3 Turn the power on in Serviceman mode. --- √ ---

replacement 4 NV-RAM backup √ √ --- p. 99
6 Turn the power on in Firmware update mode. --- √ ---
7 Model Selection (at servise program) √ √ ---
8 Update the firmware.(automatically power off) √ √ --- p. 102
10 NVRAM Clear OK --- √ ---
11 Main Board initial setting (automatically power off) √ √ --- p. 121
Main Board 12 Firmware update mode ON --- √ ---
(NVRAM backup OK)
13 NV-RAM restore √ √ --- p. 99
After
replacement 14 Turn the power off --- √ ---
15 Print Cover Close --- √ ---
Board related
parts/units 17 Install Slider --- √ ---
18 Model Selection (at service program) √ √ ---
19 RTC & USB ID Input √ √ --- p. 121
20 Reset the Main Board exchange counter. √ √ --- p. 121
Verify that the date/time settings are correct on the control
21 --- √ ---
panel.
Before 1 Print Cover Open --- √ ---

replacement 2 Remove Slider --- √ ---
4 Turn the power on in Firmware update mode. --- √ ---
Main Board
(NVRAM backup NG)
After 6 Update the firmware.(automatically power off) √ √ --- p. 102
replacement 7 Turn the power on in Serviceman mode. --- √ ---
8 NVRAM Clear OK --- √ ---
9 Main Board initial setting ( automatically power off) --- √ --- p. 121
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10 Serviceman mode ON --- √ ---
11 Rear AD Adjustment --- √ --- p. 122
12 Head ID Input √ √ --- p. 109
14 RTC & USB ID Input √ √ --- p. 121
16 MAC Address Input √ √ --- p. 121
17 Rear AD Adjustment --- √ --- p. 122
18 Turn off the initial ink charge flag. √ √ --- p. 102
19 Serial Number Input √ √ --- p. 121
20 Turn the power off --- √ ---
21 Print Cover Close --- √ ---
Main Board After
(NVRAM backup NG) replacement
23 Install the Slider --- √ ---
Board related 24 Check the firmware version on the control panel. --- √ ---
parts/units 25 Nozzle Check √ PGPP √ √ p. 109
26 Manual Adjustment for Media Feeding √ PGPP √ √ p. 120
27 Manual Uni-d adjustment √ PGPP √ --- p. 104
28 Manual Bi-d adjustment √ PGPP √ --- p. 105
29 PF Motor Measurement & Automatic Adjustment √ √ --- p. 122
30 Pump Motor Measurement & Automatic Adjustment √ √ --- p. 122
31 CR Active Damper Adjustment (Automatic) √ √ --- p. 103
32 CR Motor Measurement & Automatic Adjustment √ √ --- p. 122
34 Reset the Main Board exchange counter. √ √ --- p. 121
Main B Board
After 3 Update the firmware. √ √ --- p. 102
(Network Board)
replacement 4 Turn the power on in Serviceman mode. --- √ ---
5 MAC Address Input √ √ --- p. 121
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Board related 3 CR Motor Measurement & Automatic Adjustment √ √ --- p. 122

Power Supply Board After
parts/units 4 PF Motor Measurement & Automatic Adjustment √ √ --- p. 122
replacement
5 Main Unit Measurement & Automatic Adjustment √ √ --- p. 122
6 Make the replacement date & time setting. √ √ --- p. 121
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4.1.3 Adjustment Items

This section describes the adjustment items different from those for SC-S30650 only.
For the adjustments other than listed below, see the service manual for SC-S30650.
Table 4-2. Adjustment Items
Service
Class Adjustment Items Overview Symptoms that the Adjustment is Needed Printer Mode Jig Media Page
Program
If this adjustment is not made, print quality
Reduce misalignment of ink droplets fired to Normal
Manual Uni-d adjustment problems such as misaligned lines, grainy image, √ PGPP p.104
paper during unidirectional printing. mode
banding may occur.
CR related
If this adjustment is not made, print quality
Reduce misalignment of ink droplets fired to Normal
Manual Bi-D Adjustment problems such as misaligned lines, grainy image, √ PGPP p.105
paper during bidirectional printing. mode
banding may occur.
Switch between Ink Activates the ink cartridges for service or ink Normal
When cartridges or tanks are not recognized √ p.114
Ink Supply cartridges and Ink tanks tanks. mode
related Activation of Cleaning Normal
Activates the cleaning cartridges. When the cleaning cartridges are not recognized √ p.115
cartridges mode
Media
Manual Adjustment for Adjusts the amount of media feeding which If paper feeding accuracy lowers, print quality Normal
Feed √ PGPP p.120
Media Feeding usually varies between the printers. problems such as banding may occur. mode
related
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4.1.4 Tools/Consumables for Adjustments Consumables
The tables below show the tools required for adjusting this printer. Table 4-5. Consumables
Consumable Name Code Target Adjustment
Hardware Tools
Premium Glossy Photo
--- Most of the adjustments
Table 4-3. Hardware tools Paper (250)
Tool Name Code Target Adjustment BK: 1598657
CR Belt Tension Adjustment Ink cartridge for service C: 1598658
Sonic tensimeter U-507 1294120 Most of the adjustments
PF Belt Tension Adjustment (for SC-F7000 Series) M: 1598659
Standard Sheet (JETRAS Y: 1598660
1476228 Operation check of the PE sensor.
JP-D300S) BK: 1598662
Commercially Ink cartridge for service C: 1598663
Thickness Gauge PG Adjustment Most of the adjustments
available (for SC-B7000 Series) M: 1598664
Head inclination manual adjustment (CR Y: 1598665
Commercially direction) Cleaning Cartridge 1582821 Most of the adjustments
Calibrated Loupe
available Head slant manual adjustment (PF
direction)
Software Tools
Table 4-4. Software tools

Software Name Explanation
Service Program Used for almost all of the required adjustments.
Communication Driver To connect with the printer.
Latest version of firmware ---
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4.1.5 Service Program Basic Operations

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4.2 NV-RAM BACKUP / NVRAM Viewer
4.2.1 NVRAM Read Procedure

4.2.2 NVRAM Write Procedure

4.2.3 NVRAM Viewer Basic Operation

ADJUSTMENT NV-RAM BACKUP / NVRAM Viewer 99

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4.3 ADJUSTMENTS (Individual)

ADJUSTMENT ADJUSTMENTS (Individual) 100

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4.4 ADJUSTMENTS (Sequence)

This mode displays the required adjustments per replaced part and executes the
adjustments in order.
The Service Program for this printer includes the following items in addition to the
parts replacement.
Remedy for ink clogging due to a long unused period
Preparation before leaving the printer unused
Cancellation of the wrong ink mixture error
Preparation for transport (before transportation)
Preparation for installation (after transportation)
PROCEDURE
1. Click [ADJUSTMENTS (Sequence)] from the main menu.

2. Select the name of the replaced part.
3. Select the adjustment item that you want to execute and click [OK].
4. Follow the instructions on the screen to execute the adjustment.
5. Click [Finish] to return to the adjustment item list per part after the adjustment.
6. Click [Back] to return to the main menu.
C H E C K The text of the executed adjustment is colored to be distinguished.

P O IN T The colored text gets back to normal by returning to the main Figure 4-1. ADJUSTMENTS (Sequence)
menu once.
ADJUSTMENT ADJUSTMENTS (Sequence) 101

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4.5 Installing Firmware

4.6 Image & Test Print

4.7 Counter Reset

4.8 References
4.9 Initial Ink Charge Flag

ADJUSTMENT Installing Firmware 102

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4.10 CR Related Adjustments
4.10.1 CR Belt Tension Check

4.10.2 APG Function Check

4.10.3 CR Scale Check

4.10.4 CR Active Damper Auto Adjustment

ADJUSTMENT CR Related Adjustments 103

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4.10.5 Manual Uni-D Adjustment CHECKING THE ADJUSTMENT RESULT
PAPER USED 1. Select the following menu items from the control panel.
Media Setup Customize Settings 0 RIP Settings
Size: 24 inch length or longer
2. Set [1.5] in Platen Gap.
Type: Premium Glossy Photo Paper (250)
3. Set [0.2mm] in Head Alignment and press the [OK] button.
EXECUTION MODE 4. Select [Manual (Uni-D)] and press the [OK] button, then the adjustment pattern
will be printed.
Normal Mode
5. Confirm the adjustment result (the pattern with the fewest printed lines) is around
"4".
PROCEDURE
6. Input the numbers selected in Step 5 and click the [OK] button to confirm it in all
1. Turn on the printer. the entries in the same way. When all entries are complete, the printer goes back to
2. Load the media for adjustment. "Ready".
3. Start the service program and select Manual Uni-D Adjustment.

4. Click the [Run] button. C1
5. Select the following menu items from the control panel.
8. Select [Manual (Uni-D)] and press the [OK] button, then the adjustment pattern
will be printed. 1 2 3
9. Select the pattern with the fewest printed lines and check the number.
10. Input the numbers selected in Step 9 and press the [OK] button. C1 M1 Y1 BK1
When the entries are complete, the printer goes back to "Ready".
11. Click the [OK] button on the POPUP screen of the service program.
1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7
C H E C K By clicking the [OK] button on the program, the adjusted results M2 Y2 BK2
P O IN T are also applied to media 1-30.
1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7
Figure 4-2. Adjustment Pattern

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4.10.6 Manual Bi-D Adjustment 15. Select the pattern with the fewest printed lines and check the number.
16. Input the numbers selected in Step 15 and press the [OK] button.
PAPER USED When the entries are complete, the printer goes back to "Ready".
Size: 24 inch length or longer 17. Click the [OK] button on the POPUP screen of the service program.
C H E C K By clicking the [OK] button on the program, the adjusted results
P O IN T are also applied to media 1-30.
EXECUTION MODE
Normal Mode
CHECKING THE ADJUSTMENT RESULT

PROCEDURE
2. Load the media for adjustment.
3. Start the service program and select Manual Bi-D Adjustment.
4. Click the [Run] button.
4. Select [Manual (Bi-D)] and press the [OK] button, then the adjustment pattern will
5. Select the following menu items from the control panel. be printed.
5. Confirm the adjustment result (the pattern with the fewest printed lines) is "6" or
6. Set [1.5] in Platen Gap. "7".
7. Set [0.2mm] in Head Alignment and press the [OK] button. 6. Enter the result in Step 5 and click the [OK] button to confirm it. When the entries
8. Select [Manual (Bi-D)] and press the [OK] button, then the adjustment pattern will are complete, the printer goes back to "Ready".
be printed. 7. Select the following menu items from the control panel.
9. Select the pattern with the fewest printed lines and check the number. Media Setup Customize Settings 0 RIP Settings
10. Input the numbers selected in Step 9 and press the [OK] button. 8. Set [2.0] in Platen Gap.
When the entries are complete, the printer goes back to "Ready". 9. Set [0.2mm] in Head Alignment and press the [OK] button.
11. Select the following menu items from the control panel. 10. Select [Manual (Bi-D)] and press the [OK] button, then the adjustment pattern will
Media Setup Customize Settings 0 RIP Settings be printed.
12. Set [2.0] in Platen Gap. 11. Confirm the adjustment result (the pattern with the fewest printed lines) is "6" or
13. Set [0.2mm] in Head Alignment and press the [OK] button. "7".
14. Select [Manual (Bi-D)] and press the [OK] button, then the adjustment pattern will 12. Enter the result in Step 11 and click the [OK] button to confirm it. When the
be printed. entries are complete, the printer goes back to "Ready".

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13. Load the user's media to the printer.

14. Select the following menu items from the control panel. C1
17. Select [Manual (Bi-D)] and press the [OK] button, then the adjustment pattern will
be printed.
"4".
1 2 3
the entries in the same way. When all entries are complete, the printer goes back to
"Ready".
C1 M1 Y1 BK1
23. Select [Manual (Bi-D)] and press the [OK] button, then the adjustment pattern will 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7
be printed. C2 M2 Y2 BK2
"4".
the entries in the same way. When all entries are complete, the printer goes back to 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7
"Ready". Figure 4-3. Adjustment Pattern

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4.10.7 PG Adjustment
REQUIRED TOOL
Thickness gauge
STANDARD VALUE
2.55 pass
2.65 stop
Thickness gauge
PROCEDURE
1. When any paper is loaded, remove it.

2. Unlock the CR Unit, and move the unit to the center of the platen. (P. 56)
3. Make sure that the PG is ++ (2.6mm).
4. Place the thickness gauge on the platen to the right of the CR Unit, and slowly
move the unit over the thickness gauge.
Figure 4-4. Placing the Thickness Gauge
C A U T IO N Carefully move the CR Unit so that the thickness gauge does not 5. Measure the height of the CR Unit to see if it is within the standards.
contact with the nozzle surface of the Print Head. (Measure it at both left and right of the CR Unit.)
Within the standards: Cap the Print Head and end the adjustment.
Out of the standards: Go to Step 6.

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6. Move the CR Unit to the left end, and remove the CR Cover. (P. 60)
7. Loosen the screws that secure the PG adjustment levers on the left and the right.
8. Move the PG adjustment levers up and down to change the gap (PG).
9. Tighten the screws to secure the PG adjustment levers, and go back to Step 4, and
repeat the procedure until the height of the CR Unit falls within the standard range.
PG Adjustment Levers
Raise the lever to move the CR up
Lower the lever to move the CR down
Fixing screws
Figure 4-5. PG Adjustment Levers

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4.11 Head Related Checks and Adjustments
4.11.1 Tube Inner Pressure Reduction

4.11.2 Head ID Input

4.11.3 Nozzle Check

4.11.4 Cleaning
ADJUSTMENT Head Related Checks and Adjustments 109

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4.11.5 Head Inclination Manual Adjustment (CR 5. Examine the printed pattern using a loupe.
direction) If adjustment is needed, go to Step 6.
PAPER USED
OK
Paper feed
Type: Premium Glossy Photo Paper (250) direction
NG
EXECUTION MODE
Normal Mode
NG
PROCEDURE
Misalignment within one-dot width is OK.
1. Turn the printer ON.
Figure 4-7. Judgment
2. Load the paper into the printer.
6. Press the F11 key of the keyboard to unlock the CR unit.
3. Start the Service Program and select Head inclination manual adjustment (CR
7. Move the CR unit to the left end of the printer.
direction).
8. Remove the CR Cover. (P. 60)
4. Click [Run]. The adjustment pattern is printed.
9. Loosen the three screws (A, B, C) that secure the Damper Kit.
10. Loosen the three screws (D, E, F) that secure the Head Holder.
11. Loosen the screw (G) (Bit No. 1) that secures the Adjustment Knob.
C A U T IO N Be careful not to completely remove the screws that secure the

Adjustment Knob.
12. Turn the Adjustment Knob to correct the head inclination.

13. Shake the Damper Kit in all directions to make the adjustment of the tilt of the
head easier.
Figure 4-6. [Head inclination manual adjustment (CR direction)] Screen

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C H E C K For which direction to turn the knob, see below.

P O IN T
Paper feed
direction
When BK lines lie When BK lines lie

above C lines, below C lines,
turn clockwise turn counterclockwise
Adjustment Knob
The lines move about one-dot width when the knob is moved by
seven or eight notches.
Damper Kit
Figure 4-8. Correcting the Head Inclination

14. Tighten the three screws to secure the Head Holder.
Tighten them in the order shown below.
D-E-F
15. Tighten the screw to secure the Adjustment Knob.
16. Tighten the three screws to secure the Damper Kit.
(there is no particular order to tighten them.)
17. Attach the CR Cover.
18. Print the pattern and see if the inclination is corrected. If not, repeat the procedure
until a normal pattern is printed.
19. When finished, click [Finish] and turn the printer OFF.

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4.11.6 Head Slant Manual Adjustment (PF direction) 5. Examine the printed pattern using a loupe.
See if the gaps between the blocks are parallel.
PAPER USED If adjustment is needed, go to Step 6.

A C
A=B
EXECUTION MODE
C=D OK
Normal Mode
B D
PROCEDURE
A C
A=B
2. Load the paper into the printer.
C=D OK
3. Start the Service Program and select Head Slant Manual Adjustment (PF Paper feed direction
direction).
用紙搬送方向 It does not matter if the gap widths
(the width of A-B and that of C-D)
4. Click [Run]. The adjustment pattern is printed.
B D differ.
A C
A≠B
C≠D NG
B D
A C
A≠B
C≠D NG
B D
Figure 4-10. Judgment
6. Press the F11 key of the keyboard to unlock the CR unit.
Figure 4-9. Head Slant Manual Adjustment (PF direction) Screen

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7. Move the CR unit to the left end of the printer. 13. When finished, click [Finish] and turn the printer OFF.
8. Remove the CR Cover. (P. 60)
9. Loosen the screw (Bit No. 1) that secures the Adjustment Knob. Rear Front Rear Front
Print He ead
C A U T IO N Be careful not to completely remove the screw that secures the ad Print H
Adjustment Knob. Condition of the head
10. Move the Adjustment Knob to correct the head slant. Paper feed direction
See Figure 4-12 for which direction to move the knob.
Printed pattern
Adjustment Knob
Screw
Rear Front Rear Front
Adjustment knob
Print Head
Print Head
Figure 4-12. Adjustment
Figure 4-11. Correcting the Head Slant

11. Tighten the screw to secure the Adjustment Knob.
12. Print the pattern and see if the slant is corrected. If not, repeat the procedure until a
normal pattern is printed.

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4.12 Ink Supply Related Checks and Adjustments
4.12.1 Switch between Ink Cartridges and Ink Tanks

EXECUTION MODE
Normal Mode
PROCEDURE

2. Start the Service Program and select Switch between Ink cartridges and Ink
tanks.
3. Select the colors to change (All channels or Single channel).
4. Select the Ink Tank or Ink Cartridge for service.
5. Click [Run]. Figure 4-13. [Switch between Ink cartridges and Ink tanks] Screen
C H E C K To make the settings effective, make sure to turn off the printer.
P O IN T
ADJUSTMENT Ink Supply Related Checks and Adjustments 114

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4.12.2 Activation of Cleaning Cartridge

EXECUTION MODE
Normal Mode
PROCEDURE

2. Start the Service Program and select Activation of Cleaning cartridges.
3. Select the color to validate (All channels or Single channel).
4. Click [Run].
P O IN T
Figure 4-14. [Activation of Cleaning cartridges] Screen

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4.12.3 Ink eject

For SC-F7000 Series
• BK and M
• Y and C
For SC-B7000 Series
• BK and Y
• M and C
EXECUTION MODE
Serviceman Mode
PROCEDURE
Figure 4-15. [Ink eject] Screen
1. Turn the printer ON in the Serviceman Mode.
Turn the power ON while pressing [Menu] + [Back] + [OK].
2. Remove either of the ink tanks, cleaning cartridges or ink cartridges of the colors
to exchange.
4. Start the Service Program and select Ink eject.
5. Select the nozzle rows to eject (All channels or Single channel), and click the
[Run] button.
C A U T IO N Running the Ink eject function one time is not enough to prevent
ink from leaking when removing the ink tubes. Prepare paper or
cloth to wipe off leaked ink in advance or run the Ink eject function
twice in a row.
6. When finished, click [Finish].


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4.12.4 Tube Inner Cleaning 12. Turn on the printer.

For SC-F7000 Series
• BK and M
• Y and C
For SC-B7000 Series
• BK and Y
• M and C
REQUIRED TOOL
Cleaning Cartridge
EXECUTION MODE
Serviceman Mode
PROCEDURE Figure 4-16. [Tube inner cleaning] Screen
1. Activate the cleaning cartridges. (P. 115)

2. Remove the ink tanks. (P. 79)
3. Install the cleaning cartridges. (P. 79)
5. Start the Service Program and select Tube inner cleaning.
6. Select the colors to clean (All channels or Single channel), and click the [Run]
button.
7. When the cleaning is finished, click [Finish].
9. Activate the ink tanks. (P. 114)
10. Remove the cleaning cartridges. (P. 79)
11. Install the ink tanks. (P. 79)

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4.12.5 Initial Ink Charge 12. Turn on the printer.

P O IN T tank. Therefore, replacement of the tanks should be made When replacing old ink tanks with new ones (such as due to wrong ink mixture
according to the combinations below. error, ink clogging, transportation, or when leaving the printer unused or when the
end of ink tank’s life is reached.)
For SC-F7000 Series
• BK and M 1. Turn the printer ON in the Serviceman Mode.
• Y and C Turn the power ON while pressing [Menu] + [Back] + [OK].
For SC-B7000 Series
2. Start the Service Program and select Initial ink charge.
• BK and Y
• M and C 3. Install the chip unit for the colors to fill, and pour ink.
4. Select the colors to fill (All channels or Single channel), and click the [Run]
EXECUTION MODE button to start the initial ink charge.
Serviceman Mode 5. When finished, click [Finish].
PROCEDURE
When using cleaning cartridges or ink cartridges for service (such as when
replacing the ink tube or ink holder)
1. Activate the cartridges. (P. 115)

2. Remove the ink tank. (P. 79)
3. Install the cartridges. (P. 79)
4. Turn the printer ON in the Serviceman Mode.
Turn the power ON while pressing [Menu] + [Back] + [OK].
5. Start the Service Program and select Initial ink charge.
6. Select the colors to fill (All channels or Single channel), and click the [Run]
button to start the initial ink charge.
7. When finished, click [Finish].
9. Activate the ink tanks. (P. 114) Figure 4-17. [Initial ink charge] Screen
10. Remove the cartridges. (P. 79)

11. Install the ink tanks. (P. 79)

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4.13 Media Feed Related Checks and Adjustments
4.13.1 PF Belt Tension Check

4.13.2 PF Scale Check

ADJUSTMENT Media Feed Related Checks and Adjustments 119

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4.13.3 Manual Adjustment for Media Feeding

PAPER USED

EXECUTION MODE
Normal Mode
PROCEDURE

2. Start the Service Program and select Manual Adjustment for Media Feeding.
3. Click [Print]. The adjustment pattern is printed.
Figure 4-18. [Manual Adjustment for Media Feeding] Screen
4. Measure the distance between the + signs on the printed adjustment pattern.
5. Enter the value calculated in Step 4 into the edit box of the Pattern length. (Enter
the value up to the number in the first decimal place. e.g.) “550.0”)
6. Click [Write].
7. Click [Finish].
P O IN T
ADJUSTMENT Media Feed Related Checks and Adjustments 120

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4.14 Boards Related Checks and Adjustments
4.14.1 Main Board initial setting

4.14.2 RTC&USB ID Input

4.14.3 MAC Address Input

4.14.4 Serial Number Input

4.14.5 Board Replacement Date & Time Setting

ADJUSTMENT Boards Related Checks and Adjustments 121

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4.15 Other Printer Checks and Adjustments
4.15.1 USB Port and Network Communication Check

4.15.2 Suction Fan Adjustment

4.15.3 Panel Setting Reset & Job History Reset

4.15.4 Panel LCD Operation Check

4.15.5 Panel Buttons Operation Check

4.15.6 Motor Measurement & Automatic Adjustment

4.15.7 Rear AD Adjustment

ADJUSTMENT Other Printer Checks and Adjustments 122

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CHAPTER
5
MAINTENANCE
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5.1 Overview C A U T IO N Ensure sufficient work space for servicing.

Locate the printer on a stable and flat surface.
This chapter provides information on how to maintain the printer in its optimum When using compressed air products; such as air duster, for
operating condition. cleaning during repair and maintenance, the use of such
products containing flammable gas is prohibited.
Basically, servicing on the printer should be performed on-site. Be sure to strictly
Be sure to spread a sheet of paper or cloth on the work space
observe the following precautions when servicing to avoid an accident or injury
before removing any ink-path-related parts or components to
causing the user trouble.
keep the space from being soiled with leaked ink.
The power switch is installed on the secondary side of the Do not touch electrical circuit boards with bare hands as the
W A R N IN G
power circuit, so power is always supplied to the power supply elements on the board are so sensitive that they can be easily
circuit even when the switch is OFF unless the power cord is damaged by static electricity. If you have to handle the boards
unplugged from the wall power outlet. Unless otherwise stated with bare hands, use static electricity discharge equipment such
(for printing or operation checks), be sure to unplug the power as anti-static wrist straps.
cord from the wall outlet before disassembling or assembling When the printer has to be operated with the covers removed,
the printer to prevent electric shock and damage to the circuit. take extra care not to get your fingers or clothes caught in
The Front Sensor provided for detecting open/close status of moving parts such as the fan unit.
the Printer Cover also acts as a safety interlock switch. Never When the printer needs to be repacked for transportation after
disable the switch function to prevent possible injury. being used, make sure to follow the steps below after turning
A lithium battery is mounted on the Main Board (control the power OFF.
circuit) for memory backup. Be sure to observe the following • Check that the Printhead is capped properly.
precautions when handling the Main Board. • Leave the ink cartridges installed in the printer.
• Be careful not to short the electrode of the battery. • Repack the printer using the packaging box, cushioning
• When replacing the battery, make sure to insert it in correct materials and protective equipment indicated in the
orientation. unpacking guide.
• Never heat the battery or plunge it into the flames.
• Do not put the Main Board directly on conductive materials.
Be extremely careful not to get the ink into your eye or let it
come into contact with your skin. If it happens, wash out your
eye or skin with water immediately. If any abnormality is
found, contact a physician.
MAINTENANCE Overview 124

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5.2 Setting Up/Storing the Printer

MAINTENANCE Setting Up/Storing the Printer 125

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5.3 When left unused/transportation 9. Start the printer in the Serviceman Mode.
10. Select Ink eject.
5.3.1 When left unused Select All channels, and press the [Run] button to run the ink eject. (Page 116)
The following should be carried out if the printer is not used more than two weeks. 11. Select Activation of Cleaning cartridge.
Select All channels, and press the [Run] button to make the cleaning cartridge
5.3.1.1 Preparation before leaving printer unused available. (Page 115)
REQUIRED TOOLS 12. Turn off the printer.
Stubby screwdriver 13. Install the cleaning cartridges. (Page 79)
Screwdriver 14. Turn on the printer.
Cleaning cartridge (x4) 15. Discard the waste ink.
USB cable 16. Reset the counter for the waste ink bottle from the control panel.
Service program
17. Select Tube inner cleaning.
Communication Driver Select All channels and press the [Run] button to charge the cleaning liquid.
PROCEDURE
1. Turn on the printer. Maintenance Waste Ink Counter [OK]
2. Discard the waste ink. 20. Select Switch between Ink cartridges and Ink tanks.
3. Reset the counter for the waste ink bottle from the control panel. Select All channels and Ink Tank, and press the [Run] button to make the ink
Maintenance Waste Ink Counter [OK] tank available. (Page 114)
4. Start the service program and select Procedure (Before no using printer over 21. Turn off the printer.
spec) from ADJUSTMENT (Sequence). 22. Install the new ink tanks. (Page 79)
The CR lock is released and the CR Unit moves to the full side, then the printer
turns off automatically. (Page 56)
6. Clean where ink attaches to the parts such as around the print head, cap, wiper and
wiper rail.
7. Remove all the ink tanks and chip units and discard them. (Page 79)
MAINTENANCE When left unused/transportation 126

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5.3.1.2 Preparation for installation (after transport)

2. Remove all the ink tanks. (Page 79)
4. Start the service program and select Procedure (After no using printer over
spec) from ADJUSTMENT (Sequence).
5. Select Ink eject.
Select All channels, and press the [Run] button to run the cleaning liquid eject.
(Page 116)
Select All channels and Ink Tank, and press the [Run] button to make the ink
tank available. (Page 114)
9. Install the new chip units, and pour ink.
Select All channels, and press the [Run] button to run the initial ink charge. (Page
118)
Select Nozzle Check Pattern Print, and press the [Run] button to run the nozzle
check. (Page 109)

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5.3.2 Transportation 9. Select Ink eject.

Select All channels and press the [Run] button to discharge ink.
When moving or transporting the printer, the following should be carried out by
10. Select Activation of Cleaning cartridge.
serviceman.
Select All channels, and press the [Run] button to make the cleaning cartridge
available. (Page 115)
5.3.2.1 Preparation before transportation
REQUIRED TOOLS
Stubby screwdriver 13. Turn on the printer.
Screwdriver 14. Discard the waste ink.
Cleaning cartridge (x4) 15. Reset the counter for the waste ink bottle from the control panel.
USB cable Maintenance Waste Ink Counter [OK]
Service program 16. Select Tube inner cleaning.

Select All channels and press the [Run] button to charge the cleaning liquid.
Communication Driver
PROCEDURE 18. Reset the counter for the waste ink bottle from the control panel.
20. Remove all the cleaning cartridges. (Page 79)
Maintenance Waste Ink Counter [OK] 21. Lower all the lock levers.
4. Turn off the printer. 22. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK]. 23. Select Ink eject.
Select All channels, and press the [Run] button to run the ink eject. (Page 116)
6. Remove all the ink tanks and chip units and discard them. (Page 79)
24. Install the four cleaning cartridges to prevent the foreign materials from intruding
the ink holder. (Page 79)
8. Start the service program and select Treatment for transfer (Before transfer)
from ADJUSTMENT (Sequence).

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5.3.2.2 Preparation after transportation 12. Select Initial ink charge.

Select All channels, and press the [Run] button to run the initial ink charge. (Page
REQUIRED TOOLS 118)
Stubby screwdriver 13. Select Nozzle Check.

Select Nozzle Check Pattern Print, and press the [Run] button to run the nozzle
Screwdriver check. (Page 109)
Brand-new ink tank (x4) 14. Perform cleaning if necessary. (Page 109)
Brand-new chip unit (x4)
Media (for nozzle checking)
Service program
Communication Driver
PROCEDURE
1. Remove all the cleaning cartridges.

4. Start the service program and select Treatment for transfer (After transfer)
from ADJUSTMENT (Sequence).
Select All channels and Ink Tank, and press the [Run] button to make the ink
tank available. (Page 114)
8. Install the new chip units, and pour ink.

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5.4 Exchange Parts

Exchange parts of this printer are as follows.
Note *1: M/C = Maintenance call
S/C = Service call
*2: See Chapter 2 “Troubleshooting” for details of maintenance call and service call.
Table 5-1. Exchange Parts
Class Parts Exchanger Life Exchange Timing (call) *1*2
If the printout is faint or smudged, or segments are missing
Wiper cleaner ---
even after cleaning.
Consumables User
If the printout is faint or smudged, or segments are missing
Wiper ---
even after cleaning.
The number of fired ink droplets: 684,000,000,000,000 M/C (Near end of life): 00000010
Print Head
Flow amount: 270L/BK+M S/C: None
M/C (Near end of life): 00000000

CR Encoder The total amount of ink fired from the head: 3,597 × 1013
S/C: None

Ink Holder Pump counter: 280,000 times
S/C: 1432
Periodic Replacement Parts M/C (Near end of life): 00000002, 00000004
Damper Kit Buffer counter: 280,000 times M/C (End of life): 00040000
Serviceman S/C: 1435

Pump Cap Unit Life counter: 1,150,000
S/C: 1431
When ink end error (“Chip Unit expended. Replace chip

Ink Tank ---
unit.”) occurs even sufficient ink remains in the ink tank
Ink Tube The number of paths: 6,750,000
S/C: 1101
Life Parts
M/C: None
CR Motor The number of paths: 6,750,000
S/C: None
MAINTENANCE Exchange Parts 130

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When exchanging any of the parts below, follow the flow chart below.
Print Head
CR Encoder START
Ink Holder
Damper Kit
Pump Cap Unit YES NO Check Print Head life
Check Print Head life Exchanging Print
(usage amount) by NVRAM (usage amount) by NVRAM
Head?
viewer. (See p.99) viewer. (See p.99)
Check the lives (usage NO NO

Print Head usage Print Head usage
amount) of other parts by
more than 80%? more than 80%?
NVRAM viewer. (See p.99)
YES YES
Exchange all parts below. Exchange all parts below.

NO Any parts usage - Print Head Exchange the planned parts - Print Head
more than 80%? - CR Encoder only. - CR Encoder
- Ink Holder - Ink Holder
- Damper Kit - Damper Kit
- Pump Cap Unit - Pump Cap Unit
YES
Exchange Print Head and

Exchange Print Head only. the parts with over 80%
usage.
MAINTENANCE Exchange Parts 131

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5.5 Cleaning
PRESSURE ROLLER
Use a soft-bristled brush to clean off the dust and paper dust on the pressure rollers.
Figure 5-1. Cleaning the pressure rollers
MEDIA HOLDING PLATE/PLATEN
Use a soft cloth damped with water to wipe off the lint, dust, and ink on the Platen.
Figure 5-2. Cleaning the media holding plate and platen
MAINTENANCE Cleaning 132

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PRINT HEAD AND SURROUNDINGS/WIPER/CAP/WIPER RAIL 4. When the bottom surface of the print head is stained with ink spatters, apply very
small amount of Ink cleaner on a waste cloth to wipe them off.
C A U T IO N Be careful not to touch the nozzle surface when cleaning the Print
Head and its surroundings.
1. Move the Print Head to the cleaning position.

Carry out “Head Maintenance - Head Movement” from “Maintenance” menu.
2. Open the Maintenance cover on both sides.
3. Wipe the outer part of the Print Head with the Cleaning swab.
Figure 5-4. Cleaning bottom surface of the print head
For the portions shown in red: Use a large cleaning swab. 5. Wipe both sides of the wiper with the cleaning swab.
For the portions shown in blue: Use a small cleaning swab.
Figure 5-3. Cleaning outer part of the print head
Figure 5-5. Cleaning the wiper

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6. When ink stain is on the attachment part, take out the Wiper to clean. 7. Wipe the outer surfaces of the four caps with a cleaning swab.
C A U T IO N Do not touch the inner part of the caps.
Wipe the bottom

surface of the Wiper.
Take out the Wiper
and wipe both sides.
Wipe the attachment

part of the Wiper.
Figure 5-6. Cleaning the wiper
Figure 5-7. Cleaning the cap

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8. Press the OK button.

The wiper moves toward the rear.
9. Remove the wiper cleaner.
10. Using a cleaning swab moistened with Ink cleaner, clean the wiper rail.
Figure 5-8. Cleaning the wiper rail

11. Attach the wiper cleaner.
12. Close the maintenance cover. Press the OK button to finish cleaning. (The print
head goes back to the home position)

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5.6 Lubrication
MAINTENANCE Lubrication 136

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CHAPTER
6
APPENDIX
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6.1 Block Wiring Diagram

IM PW CR
SENSOR SENSOR ENCODER PANEL UNIT
PRINT HEAD PNL-B

BOARD
CN4 2
LCD
SUB-D BOARD 11
4 3 5 CN400 CN401 CN3 2 CN2
CN101 CN103 CN102
PANEL BOARD
SUB BOARD 40 40
PG SENSOR 3
CN1
CN100 21
CN104
40 CN404 CN405 PE SENSOR
MEDIA LOADING
LEVER SENSOR
CR HP SENSOR
MAINTENANCE
POSITION SENSOR CN100
40 40 40 CN9
2 BOX COOLING FAN
CN400 CN401 CN17
CN293 3 4 PF ENCODER
LED
CN13 CN215
21 15 CSIC CONTACT MODULE
MAIN BOARD CN210

CN250
9 8 CSIC
LOCK INK CARTRIDGE

LEVER CN5 CN15 3
SENSOR 16 8 8 CN273
5 CN230 PUMP MOTOR
CN260
CN203 6 12
CN240
PRESSURE MOTOR
CN4
USB I/F CN202 CN204
4
CN600 2 3
CN31 CN32 CN271 CN19
18 3 APG MOTOR
3 3
3
CN601 CN700 CN270 CN272 CN18
3
18 20 3
3 L MAINTENANCE
COVER SENSOR
FRONT COVER L
PRESSURE SENSOR
5 16 PUMP SENSOR FRONT COVER R
CN701 CN700 SENSOR
R MAINTENANCE
CN702
ETHERNET SUCTION FAN COVER SENSOR
INK LEVEL
MAIN-B BOARD SENSOR
PF MOTOR
CN3
ROLL UNIT
3
CN606 CN600 CN1
SW1 6
2
4 CN602 18
ROLL MOTOR CN2 CR MOTOR
2 SUB-F SUB-M
CN604 BOARD BOARD 3
REEL UNIT 3
TENSION BAR U SENSOR CN608
3 CN600
TENSION BAR L SENSOR CN607
18 AC_IN 2
SW1 6 CN606 CN1
SW2 4 CN602
POWER
REEL MOTOR 2 CN604 SUPPLY CN51
BOARD 20
SUB-F BOARD
SC-F7000 Series/SC-B7000 Series
APPENDIX Block Wiring Diagram 138

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6.2 Connection Diagram
6.2.1 Sensors
6.2.2 Ink Holder

6.2.3 CR Unit
6.2.4 CR drive mechanism

6.2.5 Paper Feed Mechanism/Pump Mechanism

6.2.6 Roll Unit/Reel Unit

APPENDIX Connection Diagram 139

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6.3 Panel Menu Map

This section provides the map of executable menus on the Control Panel.
APPENDIX Panel Menu Map 140

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User Menu Map
Media Setup Media Remaining Remaining Setup
Media Remaining Remaining Setup On
Select Media Length Off
Customize Settings Remaining Alert
: Default setting Print Media List Print Remaining Length
Length
5.0 to 99.5 m
Select Media
RIP Settings Remaining Alert
01 to 30 1 to 15 m
Customize Settings Print Remaining Length

Current Settings Print
RIP Settings
RIP Settings Platen Gap
01 to 30
Platen Gap 1.5
Print Media List Head Alignment 2.0
Print Roll Type 2.5
Tension Measurement
Printer Setup Side Margin (Right) Head Alignment
Media Tension
Side Margin (Right) 3 to 25 mm 0.1 to 1.0 mm
Side Margin (Left) Setting Name Manual (Uni-D)
Print Start Position Side Margin (Left) Media Setting #NN Manual (Bi-D)
Media Size Check 3 to 25 mm
Media End Check Feed Adjustment Roll Type
Print Start Position Printable Side Out
Media Skew Check Manual
0 to 800 mm
Print Nozzle Pattern Printabel Side In
Periodical Cleaning Platen Gap
Media Size Check Tension Measurement
Cleaning Cycle 1.5
On Periodically
Sleep Mode 2.0
Off Every page
Restore Settings 2.5
Off
Media End Check Head Alignment
On Media Tension
Manual (Uni-D)
Off Manual (Bi-D) 0 to 40
Media Skew Check Drying Drying Time Per Pass

On Drying Time Per Pass 0 to 10sec
Off
TOP MENU
Media Suction
Media Setup Print Nozzle Pattern
0 to 10
Printer Setup Off
Maintenance per 1 to 10 pages Head Movement
Ink Level Data Width
Print Logs Periodical Cleaning
Printer Full Width
Printer Status Light
Network Setup Medium Multi - Strike Printing
Preference Heavy
Off
Reset All Settings Power
2 to 8
Cleaning Cycle
Roll Type
Off
Printabel Side Out
per 1 to 10 pages
Printable Side In
Sleep Mode
Tension Measurement
15 to 240 minutes
Periodically
Every page
Restore Settings
Off
Yes
No
Media Tension
0 to 40
Maintenance Nozzle Check
Nozzle Check Print
Feed Speed
Cleaning
1 to 2
Head Maintenance Cleaning
Waste Ink Counter All Nozzles
Periodical Cleaning
Selected Nozzles
Off
1 to 240 hours
Head Maintenance
Move Head
All Nozzles
Waste Ink Counter Execute (Light)
Execute Execute (Medium)

Execute (Heavy)
Print Logs Print Job Log Sheet

Selected Nozzles
Print Job Log Sheet Print
Execute (Light)
Show Total Prints
Show Total Prints Execute (Medium)
xxxxxx ft2 Execute (Heavy)
Printer Status Print Status Sheet

Print Status Sheet Print
Firmware Version
Firmware Version
xxxxxx.x_xx.xxxx
Network Setup IP Address Setting

IP Address Setting Auto
Print Status Sheet Panel
Restore Settings
Print Status Sheet
Print
Restore Settings
Yes
No
Preference Date And Time

Date And Time MM/DD/YY HH:MM
Language
Unit: Length Language
Alert Sound Setting
Alert Lamp Setting English
French
Italian
German
Portuguese
Spanish
Dutch
Russian
Korean
Chinese
Unit: Length
m
ft/in
Alert Sound Setting

On
Off
Alert Lamp Setting

On
Off
Reset All Settings

Yes
No

Serviceman Mode Menu Map
: Default setting
Mecha Adjustment RearAD

RearAD [Enter] Start
CR Un Cap
LCD RGB Check
CR Un Cap
Panel Check
SELF TESTING SELF TESTING [Enter] Un Cap
Sensor Check
Mecha Adjustment
Life LCD RGB Check
Red
Green
Blue
Panel Check
Displays button name
Sensor Check
PE
ILS
Life CR PG
CR PG PGtyp
PF H to F Speed PG+
APG F to H Speed PG++
Display Count Page Size
Fan H to F Speed
Life Count
400 CPS
500 CPS
F to H Speed
400 CPS
500 CPS
Page Size
0 to 2064 mm
Fan
0 to 200 %
Life Count
0 to 99999999
PF Feed Amount 1
Feed Amount 1 -1000.0 to 1000.0
Feed Speed 1 (0.1 )
Feed Amount 2
Feed Speed 2
Feed Speed 1
Wait
PS1
Fan
Life Count PS2
PS3
PS4
Feed Amount 2
-1000.0 to 1000.0
(0.1 )
Feed Speed 2
PS1
PS2
PS3
PS4
Wait
0.0 to 999.9 sec
Fan
0 to 200 %
Life Count
0 to 99999999
APG PG
PG PGtyp
Wait PG+
Life Count PG++
Wait
0.0 to 999.9 sec
Life Count
0 to 99999999

6.4 Part names used in this manual

APPENDIX Part names used in this manual 143

Confidential
6.5 Exploded Diagram/Parts List

For the exploded diagrams and parts list, refer to Service Parts Information.
APPENDIX Exploded Diagram/Parts List 144

Confidential

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SERVICE MANUAL

Large Format Color Inkjet Printer

Copyright © 2012 SEIKO EPSON CORPORATION.

Revision Date of Issue Description

2.1 Overview ............................................................................................................ 31 Chapter 4 ADJUSTMENT

1.1 Product Description  High speed throughput

Table 1-1. High speed throughput

PRODUCT DESCRIPTION Product Description 10

Figure 1-1. External View

PRODUCT DESCRIPTION Product Description 11

1.2 Basic Specifications 1.2.2 Electric Specifications

Item Specification Rated frequency 50 to 60 Hz

Print method On-demand inkjet Rated current 1.0A to 0.5A

Number of nozzles 360 nozzles x 2 lines x 4 (colors) Printing Approx. 65 W

Maximum resolution 720 x 1440 dpi Power off 0.5 W or less

*Nozzle set configuration is;

PRODUCT DESCRIPTION Basic Specifications 12

1.2.3 Ink Specifications

PRODUCT DESCRIPTION Basic Specifications 13

1.3 Printing Specifications PRINTABLE AREA

PRODUCT DESCRIPTION Printing Specifications 14

1.4 Hardware Specifications WEIGHT

1.4.2 Installation Room Requirement

Figure 1-3. Dimensions

Table 1-7. Dimensions

PRODUCT DESCRIPTION Hardware Specifications 15

1.4.3 Part Names Table 1-9. Front side

Figure 1-5. Front Side

Table 1-9. Front side

PRODUCT DESCRIPTION Hardware Specifications 16

Figure 1-6. Front Side

Table 1-10. Slider

PRODUCT DESCRIPTION Hardware Specifications 17

Figure 1-8. Back

Table 1-12. Back

PRODUCT DESCRIPTION Hardware Specifications 18

1.5 Control Panel Table 1-13. Control panel

11 Specifies the entering character position when registering

Figure 1-9. Control Panel

PRODUCT DESCRIPTION Control Panel 19

LCD Table 1-14. LCD

2 The chip unit requires replacement.

 The media remaining is not displayed if [Off] is selected

PRODUCT DESCRIPTION Control Panel 20

1.5.1 Setup Menu

PRODUCT DESCRIPTION Control Panel 21

Table 1-15. Setup Menu

PRODUCT DESCRIPTION Control Panel 22

Table 1-15. Setup Menu

PRODUCT DESCRIPTION Control Panel 23

Table 1-15. Setup Menu

PRODUCT DESCRIPTION Control Panel 24

Table 1-15. Setup Menu

PRODUCT DESCRIPTION Control Panel 25

Table 1-15. Setup Menu

PRODUCT DESCRIPTION Control Panel 26

Table 1-15. Setup Menu

PRODUCT DESCRIPTION Control Panel 27

1.5.2 Serviceman Mode

1.1 Product Description High speed throughput

The media remaining is not displayed if [Off] is selected

Upper Cover (p. 58)

Left Cover (p. 58)

Panel Unit (p. 58)

Right Upper Cover (p. 58)

Left Front Cover (p. 58)

Right Cover (p. 58)

Right Lower Cover (p. 58)

Right Front Cover (p. 58)

Front Cover L Sensor (p. 58)

Front Cover R Sensor (p. 58)

R Maintenance Cover Sensor (p. 58)

L Maintenance Cover Sensor (p. 58)

Sub-D Board (p. 59)

Sub Board (p. 59)

Sub-M Board (p. 59)

Box Cooling Fan (p. 59)

Power Supply Board (p. 59)

Damper Kit (p. 61)

PW Sensor (p. 78)

CR Encoder (p. 70)

CR Timing Belt (p. 70)

CR Cover (p. 60)

CR Unit (p. 78)

APG Motor (p. 70)

Wiper (p. 57)

Pump Cap Unit (p. 71)

Ink Holder (p. 73)