Chapter 1 SV
Chapter 1 SV
Chapter 1 SV
BUSINESS STRATEGY
8.9
Strategies Pyramid
Vision
Mission
Goals
Strategies
Tactics
Action Plan
Vision
• Strategic vision: The vision of a company lays out
some desired future state; it articulates, often in bold
terms, what the company would like to achieve
Future of company
Where are we going?
Vision
Unilever
In Vietnam
- The most admired company in Vietnam, committed
to make Vietnamese lives better
Mission
Organizational mission: A company’s mission
describes what the company does
Mission
✓ statement of the purpose of an organization
✓ important in profit and non-for-profit organizations
✓ important to identify the goals currently in place and
the strategies currently being pursued
– KODAK: “provide customers with the solutions they need
to capture, store, process, output, and communicate
images - anywhere, anytime”.
Mission
Customer – oriented, not product-oriented
2-14
Source: Derek F. Abell, Defining the Business: The Starting Point of Strategic
Planning (Englewood Cliffs, N.J.: Prentice-Hall, 1980), p. 17.
Microsoft
Organisational mission & vision
8.2
2
MANAGEMENT
PROCESS
(continued)
• Step 5: Identifying Strengths and Weaknesses
– Strengths - activities the organization does well or
any unique resource
– Weaknesses - activities the organization does not
do well or resources it needs but does not possess
– organization’s culture has its strengths and
weaknesses
– SWOT analysis - analysis of the organization’s
strengths, weaknesses, opportunities, and threats
8.
2
3
IDENTIFYING THE
ORGANIZATION’S
OPPORTUNITIES